RAK Properties PJSC jobs

<p><strong>Job Purpose</strong></p><p>The Finance Executive is responsible for managing the financial operations of the community management portfolio, ensuring accurate billing, collections, accounts payable, budgeting support, financial reporting, and compliance with applicable regulations.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Financial Operations</strong></p><ul><li><p>Prepare and issue service charge invoices, utility invoices, and other community-related charges.</p></li><li><p>Monitor billing accuracy and resolve invoice discrepancies.</p></li><li><p>Process receipts and allocate collections against owners' accounts.</p></li><li><p>Maintain accurate financial records for each project and managed community.</p></li><li><p>Reconcile bank accounts and financial transactions regularly.</p></li></ul><br><p><strong>Accounts Receivable</strong></p><ul><li><p>Monitor outstanding service fees and utility payments.</p></li><li><p>Prepare aging reports and collection reports.</p></li><li><p>Follow up with owners regarding overdue balances.</p></li><li><p>Coordinate with the Community Management team regarding payment plans and collection strategies.</p></li><li><p>Support legal collections by preparing financial statements and supporting documentation.</p></li></ul><br><p><strong>Accounts Payable</strong></p><ul><li><p>Verify supplier invoices against approved purchase orders and contracts.</p></li><li><p>Process vendor payments in accordance with approved payment terms.</p></li><li><p>Maintain supplier ledgers and resolve payment queries.</p></li><li><p>Ensure all invoices are properly authorized before processing.</p></li></ul><br><p><strong>Budgeting & Financial Reporting</strong></p><ul><li><p>Assist in preparing annual service charge budgets.</p></li><li><p>Support the preparation of reserve fund budgets.</p></li><li><p>Monitor actual expenditure against approved budgets.</p></li><li><p>Prepare monthly financial reports and variance analysis.</p></li><li><p>Assist with year-end financial statements and external audits.</p></li></ul><br><p><strong>Community Financial Administration</strong></p><ul><li><p>Maintain Owners Association financial records.</p></li><li><p>Assist in preparing financial reports for Board Meetings and General Assemblies.</p></li><li><p>Ensure proper allocation of expenses to the relevant cost centers.</p></li><li><p>Maintain reserve fund accounting separately from operational expenses.</p></li></ul><br><p><strong>Compliance</strong></p><ul><li><p>Ensure compliance with UAE VAT regulations.</p></li><li><p>Maintain documentation required for statutory audits.</p></li><li><p>Ensure compliance with all governance requirements and company financial policies.</p></li><li><p>Maintain confidentiality of financial information.</p></li></ul><br><p><strong>Coordination</strong></p><ul><li><p>Coordinate with Community Managers regarding owner account matters.</p></li><li><p>Liaise with banks, auditors, suppliers, and utility providers.</p></li><li><p>Support external auditors during financial audits.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Accuracy of billing.</p></li><li><p>Timeliness of invoice processing.</p></li><li><p>Collection rate of service charges.</p></li><li><p>Reduction in outstanding receivables.</p></li><li><p>Timely vendor payments.</p></li><li><p>Accuracy of monthly financial reports.</p></li><li><p>Budget variance within acceptable limits.</p></li><li><p>Audit findings and compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Finance, Accounting, Commerce, or a related field.</p></li><li><p>Professional certifications such as ACCA, CMA, CPA, or equivalent are advantageous.</p><p>3–5 years of finance or accounting experience.</p></li><li><p>Experience in Community Management, Property Management, Facilities Management, or Real Estate is preferred.</p></li><li><p>Experience with Owners Association accounting and service charge management is an advantage.</p></li><li><p>Knowledge of ERP/accounting systems (e.g., Microsoft Dynamics, Oracle, SAP, RP Smart, or similar) is desirable.</p></li></ul>

<p>Role Purpose The Community Coordinator supports the day-to-day administration and operations of the community management team, ensuring effective communication with residents, service providers, and internal departments. The role focuses on delivering high-quality customer service, coordinating community activities, maintaining accurate records, and assisting in the smooth operation of the community.</p><p> <strong>Key Responsibilities</strong></p><br><p><strong>Resident & Customer Service</strong></p><ul><li><p>Serve as a primary point of contact for residents, responding to inquiries and directing requests appropriately.</p></li><li><p>Coordinate and track resident complaints, requests, and feedback to ensure timely resolution.</p></li><li><p>Maintain positive relationships with residents and stakeholders through professional communication.</p><br></li></ul><p><strong>Administrative Support</strong></p><ul><li><p>Manage correspondence, emails, reports, and meeting minutes.</p></li><li><p>Maintain organized records of permits, notices, service requests, and community documentation.</p></li><li><p>Prepare periodic operational and performance reports for management.</p><br></li></ul><p><strong>Operations Coordination</strong></p><ul><li><p>Coordinate with maintenance, security, housekeeping, landscaping, and contractors to ensure service delivery.</p></li><li><p>Monitor the progress of work orders and follow up on pending tasks.</p></li><li><p>Assist in scheduling inspections, meetings, and contractor activities.</p><br></li></ul><p><strong>Community Engagement</strong></p><br><ul><li><p>Support the planning and execution of community events, campaigns, and resident engagement initiatives.</p></li><li><p>Prepare and distribute community notices, newsletters, and updates.</p></li><li><p>Promote community rules and guidelines in a professional and approachable manner.</p><br></li></ul><p><strong>Compliance & Documentation</strong></p><ul><li><p>Maintain records of approvals, permits, and contractor documentation.</p></li><li><p>Ensure community files and databases are up to date and accurate.</p></li><li><p>Support compliance with company policies and community regulations.</p><br></li></ul><p><strong>Financial & Vendor Support</strong></p><ul><li><p>Assist with processing invoices, purchase requests, and service-related documentation.</p></li><li><p>Coordinate with vendors regarding schedules, documentation, and contract requirements.</p></li><li><p>Monitor administrative budgets and expenditures as assigned.</p><br></li></ul><p><strong>General Duties</strong></p><ul><li><p>Assist the Community Manager with special projects and operational initiatives.</p></li><li><p>Escalate urgent issues that may affect resident safety or community operations.</p></li><li><p>Participate in site inspections and prepare follow-up action lists.</p></li><li><p>Perform other duties as assigned to support the effective management of the community.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in Business Administration, Hospitality, Property Management, or a related field.</p></li><li><p>2–4 years of experience in community management, customer service, property management, or administration.</p></li><li><p>Experience working in residential communities or facilities management is an advantage.</p></li></ul><br><p><strong>Skills & Competencies</strong></p><ul><li><p>Strong interpersonal and customer service skills.</p></li><li><p>Excellent written and verbal communication.</p></li><li><p>Highly organized with strong attention to detail.</p></li><li><p>Ability to manage multiple tasks and prioritize effectively.</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</p></li><li><p>Problem-solving and conflict-resolution abilities.</p></li><li><p>Ability to work collaboratively with cross-functional teams and external stakeholders.</p></li><li><p>Professionalism, discretion, and a proactive approach to service delivery.</p></li></ul><br>