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<p><b>What you will do</b></p><br><p>As the Regional Lead for Site Infrastructure Operations (SIO), you will provide leadership and direction for the SIO Team across the Middle East & Africa region. You will be accountable for ensuring that your team delivers high-quality IT services, operational excellence, and continuous improvement in alignment with enterprise standards, business needs, and SIO strategic objectives.</p><br><p>You will lead a distributed team of Site Infrastructure Operations professionals and foster a culture of accountability, collaboration, customer focus, and operational excellence. You will serve as a trusted partner for business and IT stakeholders while supporting the execution of the global SIO strategy and regional priorities. You will lead the region toward our North Star, the Autonomous Digital Workplace: an environment that manages, heals, and improves itself, so our people get the same intelligent experience JCI builds into the smart, autonomous spaces we sell.</p><br><p><b>How you will do it</b></p><br><p><b>Strategic Leadership & Team Management</b></p><br><ul><li>Lead, mentor, and develop Site Infrastructure Operations professionals, ensuring clarity of purpose and accountability.</li><li>Set regional SIO priorities aligned with enterprise IT, Digital Workplace, and business objectives.</li><li>Foster a culture of operational excellence, customer focus, and continuous improvement.</li><li>Support workforce planning, succession planning, and talent development across the regional team.</li><li>Lead structured change management efforts to support the successful adoption of new IT processes, technologies, and operating models.</li><li>Drive accountability for regional OKRs and performance objectives aligned with global SIO priorities.</li></ul><p><b>Operational Excellence & Service Delivery</b></p><br><ul><li>Ensure delivery of Site Infrastructure Operations services across the region.</li><li>Support implementation of IT security standards, compliance requirements, and enterprise policies.</li><li>Drive adoption of automation, standardization, and process optimization across SIO functions.</li><li>Ensure services meet SLAs and follow enterprise Service Management processes.</li><li>Support Frontline Forward initiatives that improve user experience while increasing operational efficiency.</li><li>Monitor operational performance, customer experience, and service quality metrics, driving continuous improvement actions where required.</li></ul><p><b>Autonomous Digital Workplace (North Star)</b></p><br><ul><li><b>Build toward autonomy</b> - Ensure every SIO service in the region has a path to self-healing; measure progress by tickets avoided, not just closed, and champion AIOps, autonomous patching, and predictive remediation over monitoring alone.</li><li><b>Experience is the scoreboard</b> - Adopt experience-level thinking (XLA) across the region: sentiment, friction, login and time-to-productive matter as much as uptime and SLA attainment.</li><li><b>One data spine, AI-ready</b> - Treat CMDB and ServiceNow accuracy as a strategic asset, not an audit checkbox; eliminate shadow spreadsheets and parallel records so automation and AI agents can reason over one source of truth.</li><li><b>Automate the obvious, elevate the team</b> - Drive automation of repeatable work and reinvest the time saved into architecture, capability growth, and higher-value engineering for the regional team.</li><li><b>Be the reference customer</b> - Pilot new capabilities on ourselves first and make the MEA workplace a credible proof point of JCI’s own technology story: if it isn’t good enough to demo, it isn’t good enough to ship to our own people.</li></ul><p><b>Project & Initiative Oversight</b></p><br><ul><li>Support enterprise and business unit projects, ensuring timely execution and successful outcomes.</li><li>Oversee regional SIO initiatives and transformation activities.</li><li>Support the deployment and adoption of global SIO capabilities, standards, tools, and best practices.</li><li>Ensure alignment of projects and initiatives with business priorities, strategic goals, and SIO objectives.</li><li>Promote cross-functional collaboration to deliver sustainable operational improvements.</li></ul><p><b>Stakeholder & Vendor Management</b></p><br><ul><li>Serve as an escalation point for SIO issues within the region.</li><li>Build strong relationships with business leaders, site leadership teams, Digital Workplace partners, and other IT stakeholders.</li><li>Drive stakeholder engagement activities to strengthen partnerships and improve service perception.</li><li>Gather stakeholder feedback and insights to identify improvement opportunities and influence priorities.</li><li>Oversee vendor management and ensure service quality from third-party providers.</li></ul><p><b>Financial & Resource Management</b></p><br><ul><li>Support regional SIO budget planning and forecasting activities.</li><li>Manage resource allocation to ensure appropriate service coverage and operational effectiveness.</li><li>Monitor operational performance, financial results, and service quality metrics.</li><li>Drive cost optimization opportunities while maintaining service quality and business alignment.</li></ul><p><b>What we look for</b></p><br><ul><li>8+ years of progressive IT leadership experience, including leading distributed teams.</li><li>Experience leading IT operations across multiple sites, countries, or regions.</li><li>Proven ability to drive operational excellence, continuous improvement, and service transformation.</li><li>Strong strategic, analytical, project management, stakeholder management, and communication skills.</li><li>Experience with IT service management, compliance, and vendor management.</li><li>Demonstrated ability to build high-performing teams and develop future leaders.</li><li>Experience driving change management and adoption of new technologies and operating models.</li><li>Ability to build strong business partnerships and influence stakeholders across a matrixed organization.</li><li>Experience working within global organizations and collaborating across regions.</li><li>Familiarity with self-healing/automation, experience-level management (XLA), and ServiceNow/CMDB-driven operations or a clear appetite to lead a team toward that autonomous end state.</li></ul> </div>
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<b>Job Description</b>Overview<p>AtkinsRéalis is seeking a qualified Façade Architect/ Engineer with 8+years of on-site experience in stadium projects within the Mixed use/Building/Infra sector. The ideal candidate will be responsible for ensuring construction activities comply with project specifications, quality standards, and safety regulations. Looking for a UAE National.</p><br>Your role<ul><li>Understands the basic of elements of Request for Proposal (RFP) and Invitation for Bid (IFB) contracts as well as principles, practices, standards, and procedures of quality assurance.</li><li>Communicates clearly and concisely, both orally and in writing. Prepares clear and concise reports, correspondence, and technical documents. Produces quality reports associated with work activities as well as audits. Verifies completion and quality of work, records findings, maintains and produces accurate logs, files and other documentation including photos.</li><li>Monitors quality assurance aspects of contract performance in design, manufacturing, and installation activities.</li><li>Monitors and evaluates quality assurance elements of assigned projects.</li><li>Evaluates contractor/supplier compliance with contractual specification requirements.</li><li>Evaluates effectiveness of contractor’s quality assurance program plan and recommends improvements.</li><li>Researches and recommends acceptance of submitted materials and equipment.</li><li>Reads and interprets plans, drawings, specifications, standards and procedures.</li><li>Reviews documents, ensures contract compliance, the use of proper methods, and compatibility with other systems.</li><li>Conducts and documents inspections. (i.e., Release for Shipment (RFS), Installation Verification (IV), and First Article/First Article Configuration (FAI/ FACI)).</li><li>Attends and participates in projects meetings and stays abreast of quality requirements, issues/concerns, and scheduling.</li><li>Leads and documents audits and surveys of contractor/supplier quality system. Approves and verifies implementation of necessary action plans to correct/improve and prevent quality deficiencies.</li><li>Works independently in the absence of supervision. Knows principles of business writing and basic report preparation. Able to write properly constructed sentences, use punctuation, and correct grammar effectively.</li><li>Understands and follows oral and written instructions.</li><li>Assists in developing special quality assurance training content.</li><li>Familiar with safe work practices and procedures.</li><li>Establishes and maintains effective working relationships with others.</li><li>Proficient on using current office equipment including copiers and computers, and supporting word processing and spreadsheet applications.</li><li>Performs other duties as assigned.</li></ul>About you<p><b>Requirements</b></p><br><ul><li>Participates in the, implementation, and maintenance of quality assurance plans and programs.</li><li>Creates standards of performance and inspections systems, establishes quality assurance testing models for analysis of raw materials, materials in process, and finished products.</li><li>Performs quality system audits and implements necessary action plans to correct or improve quality deficiencies.</li><li>Produces quality reports associated with work activities. Verifies completion and evauluates quality of work. Records findings. Produces and maintains accurate logs. Recommends corrective and preventive action.</li><li>Facilitates quality awareness with internal customers by providing information and education of methods for identifying and improving quality.</li><li>Knowledge of computer software applications.</li><li>Excellent analytical and problem solving skills.</li><li>Highly responsive to changing demands.</li><li>Forward thinking ability.</li></ul><p><b>Knowledge/ Skills/ Abilities</b></p><br><ul><li>0-2 years experience performing Quality Assurance work at an advanced level, tasked with roles and responsibilities including but not limited to TQM (Total Quality Management) implementation, DOE (Design of Experiments), and automatic quality regulating system through SPC (Statistical Processing Control).</li><li>Experience preferred in Automatic Train Control, Transit Communications, Transit Vehicle Systems, Elevator and Escalators, Fare Collection, and/or Bus Maintenance contract management.</li><li>Bachelor of Science degree in Civil Eng.</li><li>Experience with rail transit system/subsystem equipment is preferred.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<p>Project description
We are initiating a new project to upgrade our clients Existing Treasury applications. Looking for Treasury Back office consultants.
The Back Office Consultant responsible to provide IT services to Global Markets Operations team. The squad is responsible for support, change request and projects pertaining to Global Markets Operations. Key responsibilities of the role include engaging with business, conducting analysis, developing requirements, reviewing technical and functional design, building and testing solution, and ensuring proper closure of the different initiatives by taking ownership/accountability end to end.
Responsibilities
The squad is responsible for support, change request and projects pertaining to treasury applications
Analysis & Documentation of user requirements and transpose into Functional Specifications
Act as key liaison with Global Markets Operation teams (business and their supporting functions), IT teams as well as with the vendors
Participate actively in discussions with business, understand their needs and transform them into change or project initiatives
Define the systems and data requirements and validate the systems design and processes from functional and technical aspects
Develop and refine the various business/functional/testing requirements in support of the project and systems involved, working alongside the vendor if needed
Configuration of the solution as per requirements
Act as the subject matter expert for of tools used within Operations (Functional & Technical) and ensuring that all functionality of the products are installed and leveraged to its best capability within the group
Creation of test plan, test cases, execution of system testing
Contribute to the User Training activities, through one-to-one discussion, preparation of user training guides & presentations
Follow up with vendor support as and when necessary to resolve bugs/issues
Ensure technical and functional hand over of the project and changes to the relevant teams
Assist in developing business and operational processes and to participate in developing system training artefacts when required
Skills
Must have
Minimum 7-10 years of experience as back office support. Years of total experience not more than 15+.
Excellent knowledge of Capital Markets products and processes, front to back.
Minimum 5 years of experience with SME of technical knowledge of back-office workflow (contracts, events, deliverable, exchange),
Experience in implementation and supporting any Treasury applications with regards to back-office capabilities.
Excellent knowledge of Capital Markets products and processes, front to back. Strong understanding of the financial markets, trading and banking solutions.
Good exposure to Static data (Counterparts, securities, historical data, indices, Settlement Instructions...).
Excellent exposure to Operations processes
Exchange, postrade workflow, pre trade workflow).
Good understanding of swift messages configuration (MT300,MT320,MT60X,MT54X,MT202,MT103...).
Back office functional knowledge should encompass most or minimum 2 of the following asset classes: Credit Derivatives, Interest Rate Derivatives, Equity Derivatives, Fixed Income, FX Cash, FX Derivatives, Commodities, Structured Derivatives.
Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements and confirmation generation.
You should be technically astute and have had relevant exposure and experience with bank systems and processes.
Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
Candidate must display strong verbal and written communication skills.
Nice to have
Murex is good to have.
Other
Languages
English: C2 Proficient
Seniority
Regular</p><br> </div>
Company Description<br><br>We’re Checkout.com. You might not know our name, but companies like e Bay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. <br><br>We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. <br><br>Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. <br><br>If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. <br><br>With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.<br><br>Role Overview<br><br>As our merchant-base, product portfolio, and global headcount continue to grow, we are looking for a Senior Regional Marketing Leader to oversee marketing and drive targeted account growth across the MENA region. This high-impact role will champion our regional ABM strategy, aligning closely with local commercial leadership to design, execute, and scale high-converting 1:1, 1:few, and 1:many account-based programs. In addition to driving deep ABM strategy, this leader will oversee Field Marketing, Events, PR, and demand generation initiatives across key regional markets.<br><br>The incoming leader will manage a team of two as well as managing and optimising return on our MENA marketing budget. This budget will be directly managed in-market, and through coordination with the MENA GM and the Commercial Heads.<br><br>This person will dual-report to the MENA GM and Global CMO, working closely with the broader global Marketing team to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book. The person will be expected to build highly effective local and global working relationships and be a champion for marketing collaboration.<br><br>Remit And Responsibilities<br><br>Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the MENA GM to define and deliver integrated go-to-market strategies aligned with business goals for front book and back book execution. Executive Collaboration: Act as a trusted partner for our MENA GM, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan. Account-Based Marketing (ABM) Engine: Lead the strategy and execution of sophisticated multi-touch ABM programs across enterprise segments in MENA. Utilize intent data, predictive scoring, and deep account intelligence to deliver hyper-personalized campaigns, custom content, and tailored sales collateral across key verticals. You will bring a proven track record as an ABM specialist. Regional Marketing Leadership: Work across Commercial and Partnerships to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team. Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to continue to build our culture in the MENA region. Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results. Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business<br><br>Desired Background and Core Competencies<br><br>ABM & Enterprise Specialization: Over a decade in strategic B2B marketing leadership with a deep expertise in Account-Based Marketing (ABM) for complex enterprise accounts. Proven experience in B2B Saa S, enterprise software, or payments/fintech environments is essential. Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders in English, Arabic proficiency is an added advantage. MENA PR Strategy & Agency Oversight: Deep knowledge of the MENA media ecosystem. Proven experience selecting, steering, and holding PR agencies accountable to strict KPIs, driving narrative control, press coverage, and growing market Share of Voice (SOV) across English and Arabic media. Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets Bilingual Written & Spoken Excellence: Exceptional native-level proficiency in both English and Arabic (written and spoken). Hands-on owner of all advertising, marketing assets, and content materials in Arabic guaranteeing flawless quality, brand consistency, and high-converting messaging across both languages. Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact<br><br>Additional Information<br><br>Bring all of you to work<br><br>We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.<br><br>Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.<br><br>We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.<br><br>It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.<br><br>Life at Checkout.com<br><br>We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.<br><br>Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.<br><br>For a closer look at daily life at Checkout.com, follow us on Linked In and Instagram
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<span>Employment: Full-time Reporting to: CEO / Project Lead Key stakeholders: Head of Wealth Management, Operations, Compliance & MLRO, CIO, Chief Trader, Finance, external and group technology teams Company Overview Our client is building a new DFSA-regulated wealth management and brokerage platform in DIFC, backed by a large institutional financial group with significant financial and technology resources.<br> The company is currently at the infrastructure and platform build-out stage.<br> The objective is to create an international, scalable and technology-led wealth management and brokerage business, with the potential to expand its regulatory permissions and product capabilities over time.<br> Role Overview They are seeking an experienced Chief Technology Officer with a proven track record of building digital architecture within a r egulated bank, broker, investment platform or wealth management institution.<br> This is not a general corporate IT, infrastructure support or purely software-development role.<br> The successful candidate must have directly participated in the design, implementation or transformation of an end-to-end financial-services technology platform, covering the client journey, trading and investment systems, operations, data, cybersecurity and regulatory requirements.<br> The CTO will take ownership of the company’s technology strategy, target architecture and digital transformation agenda.<br> The person will also act as the bridge between the DIFC management team and internal or external development teams located in other jurisdictions.<br> The role is highly hands-on.<br> During the initial build-out, the CTO will be expected to define requirements, challenge proposed solutions, manage vendors and developers, control delivery and ensure that the technology platform supports the company’s business and regulatory model.<br> Mandatory Experience Candidates must demonstrate substantial, hands-on experience in one or more of the following environments: • regulated brokerage; • private banking or wealth management; • digital banking; • investment management or trading platforms; • securities or multi-asset financial infrastructure.<br> The successful candidate must have experience building or materially transforming several components of the following technology stack: • digital client onboarding and KYC workflows; • mobile application and client web portal; • CRM and Relationship Manager workstations; • OMS, EMS, PMS and back-office systems; • trading, custody and settlement integrations; • securities and cash position keeping; • client, management and regulatory reporting; • data architecture, analytics and management information; • API architecture and integration layers; • cybersecurity, identity and access management; • cloud or hybrid infrastructure; • vendor and outsourced development governance.<br> A background limited to general office IT, infrastructure support, telecoms, generic project management or non-financial consumer applications will not be sufficient.<br> Key Responsibilities 1.<br> Target Digital Architecture • Design the end-to-end target technology architecture for the brokerage and wealth management platform.<br> • Define how the client application, CRM, onboarding, trading systems, PMS, OMS, back office, reporting and data layers will interact.<br> • Establish a scalable architecture capable of supporting additional asset classes, clients, jurisdictions and regulatory permissions.<br> • Identify system dependencies, integration risks and areas of excessive manual processing.<br> • Determine which components should be developed internally, acquired from vendors or outsourced.<br> 2. Digital Transformation Strategy • Develop a practical digital transformation roadmap for the first 6, 12 and 24 months.<br> • Translate the company’s business model into a coherent technology and delivery strategy.<br> • Prioritise the minimum viable platform required for client onboarding and commercial launch.<br> • Ensure that short-term solutions do not prevent future scaling or institutionalisation.<br> • Introduce appropriate architecture, product and delivery governance.<br> 3. Digital Client Journey • Lead the design and implementation of the full digital client journey.<br> • Build onboarding workflows covering document collection, KYC, classification, approvals, e-signatures and account-opening status.<br> • Develop client portal and mobile application functionality.<br> • Build RM-facing tools providing visibility over client status, portfolios, requests and outstanding actions.<br> • Implement secure communication, portfolio reporting, statements and service-request functionality.<br> • Ensure that the client experience is consistent with an international private banking and wealth management proposition.<br> 4. Brokerage and Investment Technology • Lead the selection, implementation and integration of OMS, EMS, PMS and back-office systems.<br> • Work with Operations and Trading on cash and securities booking, order routing, allocations, settlement, reconciliation and corporate actions.<br> • Coordinate integrations with brokers, custodians, banks, exchanges, market-data vendors and other financial counterparties.<br> • Evaluate systems such as QORT, QUIK and international alternatives based on scalability, regulatory suitability and integration capabilities.<br> • Support multi-asset capabilities across equities, fixed income, FX, funds, structured products and derivatives.<br> • Ensure reliable front-to-back trade lifecycle processing and data consistency.<br> 5. Data and Reporting Architecture • Define the company’s data model, data ownership and golden-source architecture.<br> • Establish reliable client, portfolio, cash, securities and transaction data.<br> • Build management dashboards and operational reporting.<br> • Support client statements, performance reporting and regulatory reporting.<br> • Introduce data-quality controls, reconciliation logic and audit trails.<br> • Develop an architecture capable of supporting advanced analytics and AI-enabled services over time.<br> 6. Regulatory Technology and Controls • Work closely with Compliance, Risk, Finance and Operations to ensure that systems meet DFSA requirements.<br> • Embed segregation of duties, maker-checker controls and approval workflows.<br> • Maintain complete audit trails for access, decisions, transactions and system changes.<br> • Support regulatory reporting, compliance monitoring and audit requests.<br> • Ensure appropriate data retention, confidentiality and record-keeping.<br> • Design technology controls around outsourcing, business continuity and operational resilience.<br> 7. Cybersecurity and Infrastructure • Take ownership of cybersecurity, infrastructure and information-security standards.<br> • Establish identity and access management, privileged-access controls and role-based permissions.<br> • Define cloud, hosting, network and data-security architecture.<br> • Implement cyber monitoring, incident response, vulnerability management and penetration testing.<br> • Establish backup, disaster-recovery and business-continuity arrangements.<br> • Coordinate the technology requirements for the DIFC office, including connectivity, devices, secure networks and server infrastructure.<br> 8. Development and Vendor Management • Manage internal developers, external vendors and group technology resources.<br> • Establish clear technical specifications, delivery milestones, budgets and acceptance criteria.<br> • Introduce structured product backlog, release management and change-control processes.<br> • Set and monitor SLAs, KPIs and escalation mechanisms.<br> • Ensure that critical knowledge, source code, documentation and system ownership remain under the company’s control.<br> • Prevent excessive dependency on individual developers or external service providers.<br> 9. Technology Leadership • Build the internal technology organisation as the platform grows.<br> • Recruit and manage business analysts, solution architects, developers, infrastructure and cybersecurity specialists.<br> • Present technology strategy, risks, budgets and delivery status to senior management and the Board.<br> • Act as the primary technology counterpart for business, operations, compliance and investment functions.<br> • Create a disciplined but commercially practical technology culture.<br> Candidate Profile • At least 12–15 years of relevant technology experience.<br> • At least 5 years in a senior technology, architecture or digital transformation role within a regulated financial institution.<br> • Direct experience in a broker, private bank, wealth manager, digital bank or investment platform is strongly preferred.<br> • Proven record of delivering a major digital transformation or building a financial-services platform from the ground up.<br> • Strong understanding of front-to-back brokerage and investment workflows.<br> • Knowledge of client onboarding, CRM, trading, settlement, custody, portfolio management and reporting systems.<br> • Experience with complex integrations and API-based architecture.<br> • Strong understanding of cybersecurity, data governance and regulatory technology controls.<br> • Experience managing distributed and outsourced technology teams.<br> • Ability to communicate effectively with senior business stakeholders and convert business requirements into technical architecture.<br> • Fluent English; Russian is a significant advantage.<br> • UAE, DIFC, DFSA or comparable international regulatory experience is desirable.<br> Required Leadership Style The person must be: • hands-on and delivery-oriented; • capable of building, not only advising; • commercially minded but control-conscious; • able to challenge developers, vendors and business stakeholders; • comfortable working with incomplete requirements in an early-stage environment; • disciplined in documentation, architecture and delivery governance; • able to balance speed, scalability, cost and regulatory risk.<br></span> </div>
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<span>ROLE PURPOSE The Senior Paid Media Specialist is a hands-on operator inside Driven's Performance Marketing & Growth function - one of two specialists reporting directly to the Head of Performance Marketing & Growth.<br> Working to the channel strategy, budgets and targets set by the Head, the role plans, buys and optimises media across Meta, Google Ads, TikTok, Snapchat, LinkedIn, X and programmatic (DV360), turning approved budget into qualified buyer, seller and tenant leads at or below target cost per lead.<br> It matters because paid media is Driven's most scalable demand channel, and disciplined in-platform execution is what converts the growth plan into pipeline.<br> KEY RESPONSIBILITIES Campaign Strategy & Execution Execute the quarterly channel plan set by the Head of Performance Marketing & Growth: plan, launch and optimise full-funnel paid campaigns across your assigned channel portfolio (split across Meta, Google Ads - Search, PMax, YouTube - TikTok, Snapchat, LinkedIn, X and programmatic/DV360), mapped to off-plan launches, exclusive listings and leasing demand Build audience strategies - geo, language, in-market, lookalike and CRM-based retargeting - tuned to Dubai's international buyer segments (GCC, UK, Europe, India, China, Russia/CIS) Translate campaign briefs from the Head of Performance Marketing & Growth and sales leadership into channel plans with forecast leads, CPL and spend by platform Deliver the paid-media workstreams of the growth experimentation roadmap: run structured A/B and incrementality tests on creative, copy, landing pages and bidding strategies, and document winning variants for scaling Budget & Performance Management Manage the monthly budget allocated to your channel portfolio by the Head of Performance Marketing & Growth, pacing spend daily and recommending reallocations to the best-performing mix Deliver the CPL, ROAS and lead-quality targets set in the quarterly growth plan by channel and campaign, reconciling platform-reported results against CRM-verified qualified leads with the BI Analyst (Marketing) Maintain accurate conversion tracking - pixels, server-side events (CAPI), GA4, UTM governance and CRM lead-source mapping - with the GIT team Feed the weekly growth scorecard with accurate channel data and produce the monthly paid media performance report for the Head of Performance Marketing & Growth with insights, anomalies and next-month plan Creative & Cross-Team Collaboration Brief the design and production teams on ad creative requirements per platform spec, and feed performance data back to improve creative win rates Coordinate with the Content Manager and Web Content Specialist so landing pages, lead forms and listing pages convert paid traffic efficiently Peer-review the other Paid Media Specialist's campaign builds before spend goes live - every launch is QA'd by the second operator or the Head Adopt and operationalise the automation and AI tooling introduced by the Head of Performance Marketing & Growth (bid automation, predictive audiences, creative testing tools) within day-to-day campaign operations Compliance & Platform Discipline Ensure every property ad carries a valid Trakheesi permit number and complies with RERA advertising rules and platform property-ad policies Maintain account hygiene, naming conventions and access governance across all ad accounts, Business Managers and DV360 seats Stay ahead of platform updates, privacy changes (ATT, cookie deprecation) and UAE digital advertising norms, adapting tactics proactively WHAT WE OFFER Competitive salary, based on experience Comprehensive benefits package including medical insurance, flight allowance, and employment visa - per UAE Labour Law and Driven policy A senior operator seat with direct exposure to the Head of Performance Marketing & Growth and a clear runway as the function scales Fast-paced, innovation-led environment with access to proprietary technology, an in-house marketing team, and the Forbes Global Properties network.<br> CAREER PATH Progression is from paid media specialist roles into this senior operator seat, and onward to Performance Marketing Lead if a deputy layer is introduced as the function scales, or toward Head of Performance Marketing & Growth.<br> REQUIREMENTS 5+ years of hands-on paid media / performance marketing experience across social, search and programmatic channels Proven hands-on command of Meta Ads Manager, Google Ads, TikTok Ads Manager, Snapchat Ads, LinkedIn Campaign Manager and X Ads; DV360/programmatic experience a strong advantage Track record managing six-figure (AED) monthly budgets with documented CPL/ROAS improvement Strong analytical skills: GA4, conversion APIs, UTM governance, spreadsheet modelling and dashboard tools (Looker Studio or similar) Experience generating real estate or high-ticket leads and reconciling platform data with a CRM Understanding of UAE real estate advertising compliance, including Trakheesi permit requirements for property ads Sharp copy judgement and ability to brief creative teams precisely; comfortable operating within a defined growth plan and reporting cadence English required; additional languages relevant to Dubai buyer markets are an advantage</span> </div>
Messe Frankfurt Middle East is a trusted leader in the region’s B2B exhibition landscape, delivering impactful trade shows that shape industries and accelerate business growth. Based in Dubai, we are the regional arm of Messe Frankfurt Gmb H one of the world’s largest and most respected exhibition organizers, with a legacy of excellence spanning over 800 years. Our global network, industry expertise, and commitment to innovation allow us to create powerful business platforms that connect suppliers, buyers, and thought leaders from around the world.<br>Our diverse and growing portfolio includes some of the Middle East’s most iconic trade fairs such as Intersec, Beautyworld Middle East, Automechanika Dubai, and Light + Intelligent Building Middle East. These events not only reflect the latest industry trends but also serve as launchpads for new products, partnerships, and ideas that shape the future of their respective sectors.<br>We are now seeking a high-performing Sales Manager to drive the commercial success of our exhibitions. This is a highly commercial, client-facing role suited to someone who thrives on winning new business, building long-term partnerships, and delivering sustained revenue growth across a global exhibition platform.<br>What You'll Be Doing<br>Sales Strategy & Revenue Growth Drive exhibition stand sales, sponsorship, and additional revenue streams across assigned events and portfolios. Develop and execute sales strategies aligned with business objectives, market positioning, and growth targets. Identify new revenue opportunities through market analysis, sector expansion, and product development. Monitor sales performance, pipeline health, forecasting, and KPIs to ensure commercial targets are achieved.<br>Client Acquisition & Account Management Build and maintain strong relationships with exhibitors, sponsors, and industry partners to maximise retention, rebooking, and upselling opportunities. Proactively identify, engage, and convert new business through prospecting, networking, virtual meetings, and face-to-face sales activity. Manage key accounts and provide a high level of customer service throughout the full event lifecycle. Maintain accurate sales pipelines, forecasting data, and client records within CRM systems.<br>Portfolio & Floorplan Optimisation Support the strategic development and optimisation of exhibition floorplans to maximise revenue and enhance the customer experience. Collaborate with senior stakeholders on pricing strategies, space allocation, and commercial positioning. Identify new sectors, products, and growth opportunities to strengthen the event portfolio.<br>Market Intelligence & Industry Engagement Conduct ongoing market and competitor research to identify emerging trends, opportunities, and potential risks. Build and maintain relationships with industry associations, government entities, media partners, and key stakeholders. Attend industry events, exhibitions, and networking opportunities to generate leads and strengthen market presence.<br>Cross-Functional Collaboration Work closely with Marketing teams to support campaigns, lead generation activities, and customer engagement initiatives. Partner with Operations teams to ensure a seamless exhibitor and sponsor experience from sales through to event delivery. Collaborate with international sales partners and internal stakeholders to maximise participation and revenue opportunities.<br>Onsite Delivery & Customer Experience Support the successful onsite delivery of exhibitions and events, ensuring a high-quality experience for exhibitors, sponsors, and stakeholders. Maintain strong client relationships throughout build-up, event days, and breakdown. Act as a trusted point of contact for customers, ensuring satisfaction, retention, and long-term engagement.<br><br>What You'll Bring3–5 years' experience in B2B sales, ideally within exhibitions, events, media, sponsorship, or a related commercial environment. Proven track record of achieving or exceeding revenue targets. Strong commercial acumen with the ability to identify and convert new business opportunities. Excellent relationship management, networking, and consultative selling skills. Experience engaging with senior stakeholders and decision-makers across international markets. Strong negotiation, communication, and presentation skills. Experience using CRM systems and Microsoft Office applications (SAP experience is advantageous). Bachelor's degree in Business, Marketing, Sales, or a related discipline. Fluent English is essential; additional languages are advantageous.<br><br>Why Join Us? At Messe Frankfurt Middle East, you'll be part of a dynamic and high-performing commercial team delivering world-class exhibitions and events across diverse industry sectors. You'll have the opportunity to work with international clients and industry leaders, contribute directly to the growth of our event portfolio, and develop your career within one of the world's leading exhibition organisers.
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<p><span>SUMMARY OF THE ROLE</span></p><br>As Accounts Executive, you will support the Finance function by providing backup coverage for Accounts Payable activities, including invoice processing, reconciliations, and payments, while contributing to month-end reporting and compliance requirements. The role also supports finance process automation, reporting, and data analysis using digital and AI tools to improve efficiency, strengthen controls, and enhance decision-making. The ideal candidate is a proactive finance professional with strong analytical skills, a solid accounting foundation, and a keen interest in technology-driven process improvement.<br>This position is based in Dubai and reports to the Assistant Finance Manager.<p><b>Responsibilities:</b></p><br><ul><li>Provide backup support for Accounts Payable (AP) activities during staff leave, absence, or peak workload periods. This includes Payments, RM and non- RM booking tasks. </li><li>Assist in processing supplier payments. </li><li>Assist in supplier reconciliations.</li><li>Maintain proper documentation and filing in line with audit and internal control requirements.</li><li>Support month-end closing, reporting, and account reconciliation activities.</li><li>Prepare finance reports, dashboards, and analyses using AI and digital tools.</li><li>Support automation of reports and finance processes using Excel, Power BI, Copilot, and similar tools.</li><li>Identify and implement process improvement opportunities to enhance efficiency and reduce manual work.</li><li>Assist with ad-hoc finance, reporting, compliance, and administrative tasks as required.</li></ul><p><b>Qualifications:</b></p><br><ul><li>Pursuing a professional finance qualification such as ACCA, CA, CMA, or equivalent.</li><li>Strong knowledge of Microsoft Excel and a keen interest in AI, automation, and digital tools.</li><li>Basic understanding of accounting, accounts payable, and financial reporting processes.</li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>What We Look For: </b></p><br><ul><li><span>Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.</span></li><li><span>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results.</span></li><li><span>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</span></li><li><span>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</span></li><li><span>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</span></li><li><span>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</span></li></ul><p><b>What We Offer:</b></p><br><ul><li>Competitive compensation and benefits.</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>Career development opportunities across multiple disciplines and geographies.</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>A supportive and inclusive company culture where you can be your authentic self.</li><li>A focus on having fun together through team buildings and social activities.</li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun U.A.E. Ltd. (L.L.C.)<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>11.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
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<p><strong>Job Summary:</strong></p><br><p>In the role of Production Supervisor, you are responsible for leading warehouse and material handling operations while ensuring safe, efficient, and compliant execution of inbound and outbound logistics activities. This role offers an extraordinary opportunity to work in a dynamic environment where operational excellence, inventory accuracy, and continuous improvement are critical to business success.</p><br><p>The Production Supervisor will work across Operations, Quality, Supply Chain, Logistics, and other teams to leverage data-driven insights, drive process improvements, foster innovation, and deliver measurable results for the organization<strong>.</strong></p><br><p><strong>For this role, your responsibilities will be:</strong></p><br><p><strong>Enhance the safety culture to create a safe work environment for our employees</strong></p><br><ul><li>Provide leadership in setting expectations for a safe warehouse and material handling environment.</li><li>Drive safety improvements across warehouse operations.</li><li>Ensure safe operation of forklifts, pallet jacks, and other material handling equipment.</li><li>Conduct safety audits for warehouse racks, storage areas, and equipment.</li><li>Promote adherence to Emerson's Health, Safety, and Environmental (HSE) policies and procedures.</li><li>Participate in internal and external audits related to warehouse and logistics operations.</li></ul><p><strong>Implementation and Adherence to Quality Policies and Operational Standards</strong></p><br><ul><li>Ensure inbound materials are received, inspected, and documented accurately.</li><li>Support incoming quality inspection activities by making materials available to the Quality team.</li><li>Ensure warehouse procedures and work instructions are current, documented, and followed.</li><li>Maintain inventory accuracy through proper storage, labeling, and system transactions.</li><li>Support investigations related to material discrepancies, damages, and customer concerns.</li><li>Work closely with Quality and Supply Chain teams to drive continuous operational improvements.</li></ul><p><strong>Performance Analysis to Support Business Needs</strong></p><br><ul><li>Organize warehouse resources to optimize productivity and operational efficiency.</li><li>Monitor warehouse performance metrics, inventory accuracy, and service levels.</li><li>Report departmental performance and operational trends to leadership.</li><li>Mentor and coach team members by providing regular feedback and development opportunities.</li><li>Maintain training records and competency requirements for warehouse personnel.</li><li>Identify and implement opportunities for workflow improvements and waste reduction.</li></ul><p><strong>Coordinate Warehouse Activities to Achieve Service and Delivery Objectives</strong></p><br><ul><li>Coordinate inbound receiving, storage, picking, packing, and shipping activities.</li><li>Ensure timely booking, labeling, and allocation of storage locations for materials.</li><li>Support inter-BU transfers and demo material movements.</li><li>Coordinate material segregation activities for internal and third-party inspections.</li><li>Ensure outbound shipments are packed, labeled, and loaded in accordance with customer and regulatory requirements.</li><li>Collaborate with Supply Chain, Planning, Manufacturing, and Logistics teams to ensure material availability and on-time deliveries.</li><li>Support warehouse organization, housekeeping initiatives, and special operational projects.</li><li>Performs Other Duties and Responsibilities as Assigned</li><li>Adhere to Health, Safety & Environment policies as laid by the organization.</li></ul><p><strong>For this role, you will need:</strong></p><br><ul><li>Diploma or Bachelor's degree in Business, Engineering, Logistics, Supply Chain, or a related field.</li><li>3+ years of experience in warehouse operations, logistics, material handling, or manufacturing environments.</li><li>Experience in inventory management, warehouse operations, and material flow processes.</li><li>Valid forklift operating certification or demonstrated forklift operating experience.</li><li>Strong attention to detail and commitment to operational excellence.</li></ul><p><strong>Preferred Qualifications that set you apart</strong></p><br><ul><li>Supply Chain Management, Logistics, or related professional certification.</li><li>Experience working within a manufacturing or industrial warehouse environment.</li><li>Knowledge of warehouse management systems and inventory control processes.</li><li>Demonstrated understanding of Health, Safety, and Environmental (HSE) practices.</li><li>Lean, Continuous Improvement, or 5S certification.</li></ul><p><strong>Our Culture & Commitment to You!</strong></p><br><p> At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p> We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.</p><br><p> Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br> </div>
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<span>Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals?<br> Do you thrive in a world of luxury and exclusivity?<br> As part of the new team, you will ignite our members’ passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe.<br> Private Travel Managers will build deep relationships with their members, becoming experts in their preferences.<br> This isn’t just about booking holidays—it’s about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories.<br> We’re looking for someone who embraces change with confidence—someone who transitions effortlessly in a dynamic environment without compromising service excellence.<br> You’ll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success.<br> This is Private Travel X Ten We invite you to apply for the role of Private Travel Manager , where you’ll craft bespoke itineraries, manage elite client relationships, and orchestrate unforgettable experiences.<br> If you're ready to make a meaningful impact and lead in the realm of luxury travel, we want to hear from you!<br> Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.<br> Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.<br> Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.<br> Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.<br> Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.<br> Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.<br> DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.<br> Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role.<br> We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.<br> Rewards designed around you: A competitive salary depending on experience, including rewarding commission structure.<br> Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working .<br> You can combine working from home and working from the office.<br> If you don’t live near our Dubai office then we are open to fully remote working options too.<br> Paid time away from work .<br> Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.<br> Paid Sabbaticals .<br> One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.<br> Extra Rewards .<br> Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.<br> Remote Working Holidays - possibilities to Travel and Work anywhere in the world!<br> Employee Discounts.<br> Access to lots of great travel and entertainment discounts as our clients’ members would!<br> Be part of our global, dynamic, and inclusive Team , with diversity at its core.<br> Genuine career opportunities within a dynamic and international company.<br> Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team.<br> Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel.<br> At Ten our goal is simple, to become the most trusted service business in the world.<br> We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers.<br> Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members.<br> As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> To find out more about Ten, please watch this short video This is what we Do!<br> Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands.<br> Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers.<br> The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.<br> As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees.<br> Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices.<br> All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.<br> Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences.<br> We appreciate diversity and are dedicated to creating an inclusive work environment for our employees.<br> This idea unites the teams at TEN.<br> All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.<br> “Ten works with a small preferred supplier list of recruitment agencies only.<br> Please note we are not accepting any further recruitment agencies at this time.<br> Ten Group is not responsible for any fees related to unsolicited resumes.<br>” Thank you for considering a career with us.<br> Don't miss the opportunity to join our team!<br> Exceptional communication skills in both Arabic and English , with the ability to engage professionally with clients and stakeholders in both languages.<br> Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.<br> Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.<br> Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.<br> Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency.<br> Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.<br> Availability to provide round-the-clock service to clients, as needed.<br> Proficiency in using advanced travel management software, GDS and luxury travel tools.<br> Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment.<br> The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success.<br> Guidelines for Hybrid/Home Office : Located in United Arab Emirates Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join.<br> We also have a great office that you can work from as an alternative.<br> To check your internet speed please click here , follow the instructions and once you have your results, please take a screenshot and upload this on your application form.<br></span> </div>
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We are seeking a dynamic, highly organized <b>Project Coordinator</b> to join our team on a temporary basis for an initial 3-month contract, with the strong potential for extension up to one year. This role sits at the heart of our community initiatives, offering a unique opportunity to help drive the seamless execution of high-profile cultural, educational, and performance programs. If you thrive in fast-paced environments, possess exceptional stakeholder management skills, and are passionate about delivering world-class cultural initiatives on the ground, this role offers an impactful short-term deployment within a prestigious, creative ecosystem.<b> </b><b>Key Responsibilities: -</b>· <b>Programme & Event Support</b>Ø Assist in the end-to-end preparation, coordination, and implementation of educational and community programmes.Ø Support the on-site organization and flawless delivery of events, workshops, live performances, and related activities.Ø Provide robust on-site and logistical support during flagship cultural festivals and other institutional events as required.· <b>Coordination & Stakeholder Engagement</b>Ø Facilitate seamless communication and coordination with external partners, program participants, and community stakeholders.Ø Actively support follow-ups and relationship-building with schools, universities, artists, and cultural institutions.Ø Manage day-to-day scheduling, confirmations, RSVP tracking, and complex booking arrangements.· <b>Data Management & Reporting</b>Ø Maintain, update, and organize departmental databases, participant trackers, and master contact lists.Ø Assist with accurate data collection, media documentation, and comprehensive post-event reporting.Ø Contribute to the preparation of detailed event debriefs, financial summaries, and impact metrics.· <b>Outreach & Promotion</b>Ø Support the marketing and promotion of upcoming educational initiatives, community programmes, and talent awards.Ø Assist with participant onboarding and engagement across intensive workshops, masterclasses, and technical rehearsals.· <b>General Support</b>Ø Undertake additional related operational and administrative tasks as assigned by the Department Manager to support fluctuating team needs.RequirementsTo be considered for this role, you need to meet the following criteria:2-4 years of experience in project coordination, or administrative operations, ideally within a cultural foundation, educational institution, non-profit, or creative agency.Bachelor's degree in Business Administration, Arts Management, Education, Communications, or a related field.Availability: Immediate availability is highly preferred due to the urgent, temporary nature of the contract. <b>Work Location:</b> Abu Dhabi To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram Follow the <b>Black Pearl channel on WhatsApp.</b> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.<br>
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· Bachelor's or Master's degree in Arts, Education, Cultural Management, or a related field. <br>
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· Minimum of 10 years of experience in leadership roles within arts education, cultural management, or community engagement. <br>
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· Successful implementation of the strategic plan with measurable outcomes. <br>
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· Effective financial management and resource optimization <br>
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· Strategic planning and policy integration. <br>
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· Strong leadership and stakeholder management. <br>
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· Proven financial and operational management skills. <br>
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· Experience in developing cross-sector collaborations. <br>
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Only candidates currently residing in the UAE will be considered for this role. <br>
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To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram <br>
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Follow the Black Pearl channel on WhatsApp. <br>
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Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com. <br>
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<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>
Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.
Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.
About the Role AG&P LNG is looking for an HR Manager to be the on-the-ground HR focal point for our Dubai operations. This role owns the full employee lifecycle from onboarding through offboarding, supports full-cycle recruitment, and coordinates with global HR counterparts on policy, payroll, and compliance matters. You'll also serve as the first point of contact for employee relations and welfare, and provide oversight to the admin team covering reception, travel, and office upkeep — stepping in on executive support or travel logistics yourself when needed (roughly 10% of your time). This is a hands-on, high-visibility role suited to someone who enjoys owning a process from start to finish, partnering confidently across local and global stakeholders, and keeping employees and candidates well supported at every step.<br>Key Responsibilities Employee Lifecycle & HR Operations Oversee the full employee lifecycle including onboarding, offboarding, and records management. Act as the HR focal point for all local staff matters and coordinate with global HR counterparts on policy alignment and reporting. Ensure compliance with UAE labor laws (supported by our legal department), visa requirements, and internal HR policies. Manage payroll coordination, leave tracking, and employee benefits administration. Maintain and update employee handbooks, contracts, and performance documentation. Support HR reporting and metrics (headcount, turnover, recruitment, and compliance data) to drive informed decision-making. Recruitment & Talent Acquisition (end to end) Partner with hiring managers to understand headcount needs, build role profiles, and develop sourcing and workforce plans across engineering, technical, and corporate functions. Source candidates through Linked In Recruiter, Boolean search, job boards, employee referrals, agencies, and direct outreach, building a strong regional talent pipeline. Support recruitment processes including screening, interview coordination, and offer issuance. Manage candidate communication and experience throughout the process, ensuring timely, warm, and transparent updates. Conduct reference checks, background verification, and pre-employment documentation in line with UAE labor requirements. Onboarding Own the new hire onboarding journey: offer acceptance, visa/labor card coordination with PRO/government relations teams, document collection, and Day 1 readiness. Prepare onboarding schedules, welcome materials, and system access requests in coordination with IT, Facilities, and hiring managers. Check in with new hires during the first 30/60/90 days to support a smooth transition and early engagement. Employee Relations & Engagement Serve as the first point of contact for employee relations, engagement, and welfare matters. Support the resolution of grievances and performance or conduct concerns, escalating to legal/senior HR leadership as appropriate. Plan and support employee engagement initiatives, town halls, and welfare programs. Admin & Office Oversight (~10%) Provide oversight to the admin team (reception, travel, office upkeep), ensuring day-to-day support runs smoothly. Ensure consistent office protocols and basic facility management. Own vendor relationships for HR and office-related services (recruitment agencies, payroll and benefits providers, travel agencies, and facilities/office suppliers), managing service levels, renewals, and escalations. Step in on executive support, travel logistics, or coordination tasks as needed — including business travel and flight bookings for employees and candidates (interviews, mobilization, relocation), liaising with the corporate travel agent/portal on itineraries, fares, and approvals.<br>Required Qualifications Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.4–5 years of progressive HR experience covering full-cycle recruitment, HR operations, and employee relations, ideally in a standalone or country HR lead capacity. Working knowledge of UAE Labour Law, visa/immigration requirements, and standard employment practices in the UAE/GCC market. Experience coordinating payroll inputs, leave management, and employee benefits administration. Hands-on experience with an Applicant Tracking System (ATS) and/or HRIS platform. Proven ability to manage multiple priorities and stakeholders — local and global — simultaneously in a fast-paced environment. Strong written and verbal English communication skills.<br>Preferred Qualifications Prior recruitment or HR experience in the energy, oil & gas, LNG, EPC, construction, or infrastructure sector. Experience operating as the sole or lead HR presence in a local office while reporting into a global/regional HR structure. Experience coordinating with PRO/government relations teams on visa processing, or overseeing office administration/facilities. Experience managing vendor relationships and contracts (recruitment agencies, benefits/insurance providers, travel agencies, or office suppliers). Professional certification such as CIPD, PHR, or SHRM-CP. Arabic language skills are an advantage but not required.<br>Technical and Soft Skills Technical ATS/HRIS systems (e.g., SAP Success Factors, Oracle HCM, Workday, or similar). Linked In Recruiter and Boolean search techniques. MS Office 365 (Excel, Word, Power Point, Outlook) for reporting and documentation. Familiarity with UAE employment documentation (offer letters, labor contracts, MOHRE processes) and payroll/WPS coordination. Working knowledge of corporate travel booking portals/agencies for flight, hotel, and itinerary management. Comfortable using AI productivity tools such as Claude to support drafting, summarizing, and HR documentation work.<br>Soft Skills Excellent stakeholder management and consultative partnering with hiring managers, employees, and global HR counterparts. Confident vendor management and negotiation skills, with the ability to hold external providers to agreed service levels. Strong organizational skills and the ability to manage competing priorities under tight timelines. High attention to detail and discretion when handling confidential employee data and sensitive employee relations matters. Warm, professional communication style that creates a positive candidate and employee experience. A proactive, ownership-driven mindset with sound judgment and problem-solving ability, comfortable being the go-to HR presence on the ground.
WHO WE ARE:<br>AVI-SPL is a digital enablement solutions provider transforming how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe success starts with a strong team and that an inclusive and diverse workplace moves us all forward.<br>WHAT YOU’LL DO:<br>As an On-Site IT & AV Support Technician, you will provide hands-on 1st and 2nd line IT support within a modern corporate workplace, with a strong focus on Microsoft Intune, endpoint management, device deployment, Microsoft 365 and end-user support. A key part of the role will be supporting the full device lifecycle, including Windows device enrolment, Intune registration, Company Portal configuration, application deployment, compliance troubleshooting, device builds and user onboarding. Alongside your core IT responsibilities, you will provide support for professional AV and collaboration technologies across meeting rooms, boardrooms and shared spaces, including Microsoft Teams Rooms, Crestron, Biamp, Cisco and Poly systems. The position is highly user-facing and requires someone with previous experience supporting users within a professional corporate environment. Experience within a law firm or legal services environment is highly desirable.<br>KEY RESPONSIBILITIESIT Support – 1st & 2nd Line Provide hands-on 1st and 2nd line IT support to users within a professional corporate environment. Troubleshoot Windows 10/11 laptops, desktops, peripherals, mobile devices and meeting room PCs. Diagnose and resolve hardware, software, network connectivity and user-profile issues. Support new starters, leavers, device replacements and equipment refresh activities. Prepare and configure laptops and other endpoint devices for users. Support Active Directory and Entra ID-related user and device issues within agreed permissions. Troubleshoot authentication, password, MFA and access-related issues. Manage incidents and service requests through the client's service desk platform, ensuring accurate documentation and timely resolution. Provide desk-side, remote and walk-up support while maintaining a high level of customer service.<br>Microsoft Intune / Endpoint Management A strong practical understanding of Microsoft Intune and endpoint management is essential for this role.<br>Responsibilities include:<br>Enrol and re-enrol Windows devices into Microsoft Intune / Endpoint Manager. Configure and troubleshoot devices during initial deployment and user onboarding. Register devices and verify successful communication with Intune. Configure and troubleshoot Microsoft Company Portal. Support users with Company Portal registration and device setup. Deploy and install approved applications through Company Portal. Troubleshoot applications that fail to download, install or update through Company Portal. Check application deployment status and identify failed or pending installations. Initiate device sync and policy refreshes and verify successful policy application. Troubleshoot device compliance issues and identify why endpoints are reporting as non-compliant. Verify configuration profiles, security policies and application deployment status. Support device rebuilds, resets, re-enrolments and replacement-device migrations. Troubleshoot Conditional Access issues relating to device compliance and user access. Escalate advanced Intune policy, configuration or backend issues to the appropriate client IT team or managed service provider. Microsoft 365 & User Support Provide support across the Microsoft 365 environment, including:Microsoft Outlook Microsoft Teams One Drive Share Point Microsoft Office applications Exchange-related user issues Microsoft Entra ID / authentication<br>Support user onboarding and offboarding in accordance with client processes, including account access, device setup, Microsoft 365 configuration and application availability. AV & Meeting Room Technology<br>Provide day-to-day support for professional AV and collaboration systems across meeting rooms, boardrooms and shared spaces.<br>Technologies include:Microsoft Teams Rooms (MTR) Crestron DM-NVX AV-over-IPCrestron 4-Series control processors and touch panels Biamp Tesira DSP platforms Cisco Room Kit Pro Poly Studio X70 / X52Poly TC10 touch controllers Sennheiser Team Connect Ceiling microphones Shure Microflex Wireless and ULX-DDante audio networking PTZ cameras, displays, amplifiers, speakers and associated meeting-room peripherals<br>Responsibilities include supporting users with meeting setup, content sharing and conferencing; troubleshooting audio, video, camera, microphone and control-system issues; performing routine system health checks; and providing hands-on assistance during important meetings and events. The technician will diagnose issues at first line and escalate complex AV programming, DSP or infrastructure faults where required.<br>CLIENT INTERACTION & CORPORATE ENVIRONMENT<br>Deliver a professional, responsive and discreet support service appropriate for a corporate workplace. Previous experience supporting users within a corporate or professional services environment is essential. Experience within a law firm or legal services organisation is highly desirable. Confident supporting senior stakeholders, executives and other high-profile users. Maintain professionalism and composure when resolving urgent issues during meetings or business-critical activities. Work closely with client IT, facilities and workplace teams. Communicate clearly with users throughout incidents and service requests. Follow established incident, escalation, security and change-management procedures.<br>DOCUMENTATION & REPORTING<br>Maintain accurate records of IT and AV incidents, service requests, actions and resolutions. Document device deployments, rebuilds and endpoint-related activities. Update knowledge-base articles and user support documentation. Identify recurring issues and recommend opportunities to improve the user experience. Maintain accurate asset and device information where required.<br>WHAT WE’RE LOOKING FOR<br>Candidates should demonstrate practical experience with:Microsoft Intune / Endpoint Manager Windows device enrolment and deployment Microsoft Company Portal Application deployment through Company Portal Device compliance and configuration profiles Windows 10/11 endpoint troubleshooting Microsoft 365Microsoft Teams Outlook One Drive and Share Point Active Directory / Entra IDMFA and authentication troubleshooting Laptop builds, rebuilds and device migrations Hardware and peripheral troubleshooting Service desk / ticketing platforms Basic TCP/IP, DNS, DHCP, LAN and Wi-Fi troubleshooting<br>Candidates should also have experience supporting or troubleshooting workplace AV technologies, ideally including Microsoft Teams Rooms, Crestron, Biamp, Cisco, Poly and Dante.<br>EXPERIENCE3–5 years' experience in IT support, desktop support, service desk or blended IT/AV workplace technology roles. Strong hands-on 1st and 2nd line IT support experience. Practical experience supporting Microsoft Intune-managed Windows endpoints. Demonstrable experience with device enrolment, Company Portal configuration and application deployment. Experience supporting Microsoft 365 environments. Experience providing desk-side support in a corporate or professional services environment is essential. Previous law firm/legal-sector IT support experience is highly desirable. Experience supporting meeting rooms, Microsoft Teams Rooms and corporate AV systems. Comfortable supporting senior and executive-level users. Able to work effectively under pressure during business-critical incidents, meetings and events.<br>QUALIFICATIONS & MANDATORY REQUIREMENTS<br>Diploma or degree in IT, Information Technology, Computer Science, AV Technology, Electronics or a related field preferred. Microsoft qualifications relating to Microsoft 365, Intune or Endpoint Management are advantageous. Manufacturer/platform training in Crestron, Biamp, Dante, Cisco or Poly is advantageous. Valid UAE Driver's Licence – Required.<br>PERSONAL ATTRIBUTES<br>Strong troubleshooting and problem-solving ability. Professional and confident in a corporate environment. Excellent communication and customer-service skills. Calm and solutions-oriented when dealing with urgent issues. Comfortable interacting directly with senior stakeholders. Able to work independently while collaborating effectively with wider IT, AV and facilities teams. Strong attention to detail and ability to follow established IT processes and security requirements.<br>WHY YOU’LL LIKE WORKING HERE<br>Medical benefits, including dental. Paid holidays, sick leave and personal days. Ongoing access to technical training and manufacturer certifications. Inclusive and dynamic company culture.