Area Manager Jobs in UAE
15244 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Manage a wide variety of business and personal tasks assigned by the Principals and the Senior Operations Manager</p></li><li><p>Coordinate with external providers and third-party vendors </p></li><li><p>Conduct deep research, calls and follow-ups </p></li><li><p>Manage complex written communication: follow message threads accurately, extract key actions, respond professionally and ensure timely follow-up without losing context </p></li><li><p>Track assignments using digital systems and ensure nothing is missed </p></li><li><p>Attend in-person duties when required at the DMCC office, the Principals’ premises or other assigned locations </p><br><p><strong>Shortlisted candidates will be invited for paid trial days.</strong></p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Highly self-disciplined and able to execute without supervision</p></li><li><p>Reachable and responsive by phone throughout the day </p></li><li><p>Flexible availability with changing priorities and deadlines Strong attention to detail and high execution standards </p></li><li><p>No passive attitude — you take ownership, proactive and energetic </p></li><li><p>Willing to go the extra mile when needed </p></li><li><p>Comfortable switching between admin work and hands-on errands </p></li><li><p>Tech-savy and can manage their way around complicated technology. </p></li><li><p>Professional user of AI </p></li></ol><p></p></section>
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<strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong><br>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.<br>DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.<br>Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through <br>the<span> power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span><br><span>please visit https://careers.dhl.com/global/en.</span><br><strong>JOB OVERVIEW</strong><br>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. <br>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. <br><strong>MAIN RESPONSIBILITIES</strong><br>Labor Law & Compliance <br>•Monitor and interpret UAE Labor Law developments and regulatory changes <br>•Assess business impact and provide actionable recommendations<br>•Ensure full compliance through policy updates, process alignment, and stakeholder communication<br>Employee Relations Case Management <br>•Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations<br>•Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories <br>•Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines <br>Investigations & Governance<br>•Conduct or oversee workplace investigations in accordance with internal and legal requirements<br>•Ensure procedural fairness and consistency across all cases<br>Policy Development & Implementation<br>•Design, review, and implement ER policies and procedures aligned with UAE law and global standards<br>•Ensure consistency in application across business units<br>•Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection<br>•Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy<br>Business Partnering<br>•Act as a subject matter expert advising leadership on ER matters<br>•Build capability of managers to handle employee issues effectively<br>•Provide coaching on conflict resolution, performance management, and disciplinary processes<br>Employee Experience & Culture<br>•Foster a respectful, inclusive, and positive work environment<br>•Support diversity, equity, inclusion, and belonging (DEIB) programs<br>Performance Management Support<br>•Ensure alignment of performance management actions with legal and organizational frameworks<br>Audit & Risk Management<br>•Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance <br>•Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit<br><strong>YOUR PROFILE</strong><br><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul><br><br> </div>
Job Description<br><br>Aldar Education is currently seeking a Senior Manager - Project to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education, and the broadest choice of curricula across the largest number of locations in Abu Dhabi.<br><br>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 31,000 students and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as our Teacher Training Academy.<br><br>Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.<br><br>Responsible for leading the delivery of Aldar Education's most complex strategic programmes, priority initiatives and high-impact projects, ensuring successful delivery against agreed scope, schedule, budget, quality and governance requirements. The role leads complex cross-functional initiatives, including design and build (CAPEX) projects, school developments, operational readiness and business transformation programmes, while driving executive decision-making, managing key risks and ensuring successful project outcomes. The Senior Project Manager also mentors Project Managers and supports the Head of PMO in strengthening project delivery, governance and PMO standards.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br> Strategic Programme & Complex Project Delivery:Lead the delivery of the organisation's most complex strategic programmes, priority initiatives and high-impact projects from initiation through to closure. Manage projects involving capital investment, school developments, operational readiness, business transformation, organisational change and other strategic initiatives. Develop and maintain integrated project plans, governance frameworks, delivery strategies and programme roadmaps. Manage project scope, schedule, budget, quality, risks, issues, dependencies and change throughout the project lifecycle. Resolve complex delivery challenges and drive timely executive decision-making. Ensure projects achieve agreed business objectives and intended outcomes CAPEX / Development Project Support:Lead complex cross-functional projects involving multiple internal and external stakeholders. Coordinate activities across Development, consultants, contractors, Education, Operations, Finance, Procurement, DTS, Marketing, P&C, Licensing and other business functions where applicable. Oversee design reviews, project approvals, operational requirements, procurement interfaces, readiness activities and project handover for assigned projects. Monitor project performance against programme, budget, quality and governance requirements. Identify delivery risks, recommend mitigation strategies and drive recovery actions where required. PMO Governance, Controls & Reporting:Ensure assigned projects comply with PMO governance standards, methodologies and reporting requirements. Prepare executive-level project updates, highlighting progress, risks, issues, dependencies, key decisions and recommendations. Lead governance meetings and support timely decision-making through clear reporting and structured escalation. Maintain accurate project documentation, governance records and audit-ready project files. Support continuous improvement of PMO governance, reporting standards, methodologies and delivery practices. Stakeholder Management:Build and maintain strong relationships with senior internal and external stakeholders. Coordinate cross-functional teams to ensure alignment, accountability and timely delivery. Facilitate project meetings, workshops and governance forums, ensuring actions, decisions and risks are clearly documented and followed through. Influence stakeholders to resolve issues, remove delivery barriers and maintain project momentum. Leadership & Continuous Improvement:Mentor and provide guidance to Project Managers on project delivery, governance and stakeholder management. Review key project documentation and reporting to ensure consistency with PMO standards. Support the Head of PMO with resource planning, project prioritisation and portfolio oversight. Identify opportunities to improve project delivery, governance, reporting and PMO processes, and support implementation of best practices<br><br><br>Specific Duties:<br><br>Lead the development and maintenance of project charters, integrated project plans, schedules, RAID logs, stakeholder registers, communication plans and decision logs for assigned projects. Monitor project milestones, dependencies, critical paths and deliverables across multiple workstreams. Prepare weekly, fortnightly and executive project reports, highlighting progress, risks, overdue actions, decisions required and recommended actions. Lead project activities across Education, Operations, Enrolments, Finance, Procurement, DTS, Marketing, P&C, Licensing, schools, Development/AIP, consultants, contractors and other stakeholders as applicable. Plan and coordinate governance meetings, steering committees and management reviews, including agendas, executive presentations, meeting minutes and action tracking. Prepare executive briefing papers, Board and EMT presentations and strategic programme updates. Monitor project risks, issues, dependencies and change requests, ensuring timely mitigation, escalation and resolution. Coordinate governance approvals and ensure project decisions are documented and implemented. Lead project handover activities, operational readiness coordination, lessons learned and project closure documentation. Ensure project documentation is current, accessible and maintained in accordance with PMO governance requirements. Provide early warning to the Head of PMO on delivery risks, resource constraints, stakeholder issues and governance concerns.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Bachelor's degree from a recognised university in Engineering, Architecture, Construction Management, Project Management, Business or a related discipline. Project Management Professional (PMP), PRINCE2 Practitioner or equivalent project management certification is preferred.<br><br><br>Minimum Experience:<br><br>9+ years' experience leading complex strategic programmes and cross-functional projects from initiation through to completion. Demonstrated experience managing high-impact projects involving multiple stakeholders, complex governance and significant organisational change.<br><br><br>Job Specific Knowledge & Skills:<br><br>Strong knowledge of project management principles, governance frameworks and delivery methodologies. Demonstrated experience managing complex project scope, schedules, budgets, risks, issues, dependencies, stakeholders and change control. Strong understanding of project delivery across design, procurement, construction, operational readiness and project handover where applicable. Excellent executive stakeholder management and influencing skills across multiple business functions. Experience leading governance forums, steering committees and executive project reporting. Strong ability to coordinate consultants, contractors and multidisciplinary project teams. Experience mentoring Project Managers and supporting project delivery capability across a PMO environment. Advanced Microsoft Excel, Power Point, Teams and Microsoft Project/Planner skills; Power BI is an advantage. Demonstrated ability to leverage AI-enabled tools (e.g. Microsoft Copilot, Chat GPT, Claude or equivalent) to improve project planning, reporting, documentation, analysis and delivery while maintaining appropriate governance, confidentiality and professional judgement. Excellent written and verbal communication skills with the ability to present complex information clearly to senior leadership. Highly organised, proactive and able to manage multiple strategic projects and competing priorities in a fast-paced environment.<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child-centred, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational professionals.<br><br>We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, placing special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others, as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time.<br><br>We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and strongly encourage UAE Nationals to apply.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Lead Cost Control Manager who will join our organisation in Abu Dhabi, United Arab Emirates. In this leadership role, you will oversee all cost estimation, cost control, and financial management activities for our projects. You will be responsible for developing comprehensive cost strategies, managing project budgets, and ensuring cost efficiency across all operational areas. The ideal candidate will demonstrate strong analytical skills, decisive decision-making abilities, and the ability to lead and mentor a cost management team whilst maintaining the highest standards of accuracy and professionalism. You will be expected to engage confidently with clients, consultants, and project stakeholders, presenting cost performance and commercial strategies with clarity and professional authority.</p><br><p>**Key Responsibilities:**</p><br><ul><li>Develop and manage detailed cost estimates for projects from feasibility through to tendering, ensuring accuracy and alignment with organisational standards and client requirements</li><li>Prepare comprehensive estimate reports, cost reports, procurement reports, and tender reports for clients and senior management, demonstrating detailed knowledge of project commercial controls</li><li>Present cost-related information and commercial strategies confidently to clients, other consultants, and project stakeholders, supporting strategic decision-making with clear analysis and professional recommendations</li><li>Oversee cost control processes and implement cost management strategies to optimise project profitability and minimise budget overruns, with particular focus on Real Estate and Property sector projects</li><li>Monitor project expenditures against approved budgets, manage interim payment processing, and ensure timely and accurate cost reporting with full data integrity</li><li>Analyse project costs, identify variances, and prepare comprehensive cost forecasts and commercial reports for senior management and stakeholders</li><li>Lead and mentor the cost management team, providing guidance on estimation techniques, cost control methodologies, and best practices within professional cost consultancy standards</li><li>Conduct contract cost analysis and review contractual terms to identify cost implications, commercial opportunities, and savings potential</li><li>Manage cost management software systems and maintain professional standards in all cost control documentation and reporting</li><li>Collaborate with project managers, procurement teams, and other departments to ensure cost objectives are met and organisational policies are upheld</li></ul><br>Qualifications<br><p>**Required Skills and Experience:**</p><br><ul><li>Degree in Quantity Surveying, Construction Management, Civil Engineering, or related field</li><li>Minimum 10 years' professional experience in cost estimation, cost control, or project cost management</li><li>Professional accreditation such as MRICS, AIQS, or equivalent</li><li>Expertise in cost analysis, budget forecasting, variance analysis, and financial interpretation</li><li>Advanced knowledge of cost estimation methodologies and cost control techniques</li><li>Strong leadership and team management capabilities</li><li>Excellent analytical and problem-solving skills with strong attention to detail</li></ul><p>**Preferred Skills and Experience:**</p><br><ul><li>Experience in large-scale construction or engineering project environments</li><li>Knowledge of project finance management and risk assessment in cost control</li><li>Project management certification or relevant professional credentials</li><li>Prior UAE construction industry experience</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
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<p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Description<br><br>As a Partner Performance Manager you will be responsible for driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon internal teams to positively impact customer experience. This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills.<br><br>The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers.<br><br>**Note: Candidates must be able to speak, write, and read fluently in Italian.**<br><br>Key job responsibilities<br><br> Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession; Sharing operational and quality best practice across the Amazon Customer Service network Support contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation Based on EU and global data privacy regulation, develop and implement standards, mechanisms and create governance to simplify complex processes and optimize for customer experience, security, and compliance aspects Ensure compliance to Amazon security standards and develop business continuity plans and project manage new implementations Demonstrate ownership, not shying away from rolling up your sleeves to get things done Significant international travel required (roughly 30%)<br><br>Basic Qualifications<br><br> Bachelor's degree in management, business administration, economics, engineering, marketing Experience analyzing data and best practices to assess performance drivers<br><br>Preferred Qualifications<br><br> Experience in client or vendor facing roles with a focus in relationship management and negotiation skills Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport - G25<br><br>Job ID: A10481214
Job Purpose The Business Development Manager at Boundless is responsible for driving growth by identifying and securing new business opportunities while maintaining strong relationships with existing clients. Leveraging extensive experience in the recruitment industry, the BDM will expand the client portfolio, and ensure the delivery of exceptional recruitment services aligned with Boundless’s values and strategic goals.<br>Key Responsibilities Client Acquisition and Portfolio Expansion Identify and pursue new business opportunities to expand Boundless’s client base, targeting key industries and sectors. Build strong, long-term relationships with clients, understanding their hiring needs and providing customized recruitment solutions. Conduct market research to identify trends, prospective clients, and competitive positioning within the recruitment industry. Revenue Growth and Sales Achieve and exceed revenue targets by developing and executing effective sales strategies. Prepare and deliver compelling proposals, presentations, and contracts to potential clients. Negotiate terms, pricing, and contracts to align with client requirements while optimizing profitability. Maintain and update a pipeline of opportunities, ensuring accurate forecasting and reporting. Strategic Market Development Analyze market trends and competitor activities to identify new opportunities for Boundless’s services. Collaborate with internal teams to align business development strategies with agency objectives. Proactively contribute to strategic planning, offering insights into emerging industries and opportunities. Collaboration and Service Excellence Work closely with the recruitment team to ensure client requirements are met with precision and timeliness. Act as the primary point of contact for client escalations, providing resolution and maintaining satisfaction. Provide feedback to improve service delivery, recruitment processes, and overall client experience. Networking and Branding Represent Boundless at industry events, networking forums, and client meetings to enhance brand visibility. Develop partnerships with key stakeholders and leverage networks to generate leads and referrals. Promote Boundless through marketing initiatives, workshops, and thought leadership activities.<br>Key Performance Indicators (KPIs) Growth in new client acquisitions and revenue generation. Retention and satisfaction levels of existing clients. Conversion rate of leads to successful contracts. Achievement of quarterly and annual business development targets. Contribution to Boundless’s market positioning and reputation.<br>Qualifications and Experience Bachelor’s degree in Business Administration, Sales, or a related field. Minimum of 5 years of experience in business development within the recruitment industry. Proven track record of achieving and exceeding sales targets. Strong understanding of recruitment services, client needs, and industry trends. Demonstrated expertise in building and maintaining client relationships.<br>Skills and Competencies Communication: Exceptional verbal and written communication and presentation skills. Sales and Negotiation: Strong ability to close deals and secure long-term contracts. Strategic Thinking: Analytical skills to identify opportunities and design effective strategies. Networking: Proficiency in leveraging professional networks to generate leads and opportunities. Collaboration: Ability to work closely with recruitment teams to ensure seamless service delivery. Technology: Proficiency in CRM tools, recruitment software, and Microsoft Office Suite.<br>Additional Requirements Availability to travel for client meetings, events, and conferences. Established network within the recruitment and staffing industry is an advantage.
Job Purpose<br>The Relationship Manager (RM/ Sr. RM) will be responsible for managing and growing a portfolio of Commercial Banking clients (SMEs and mid-sized corporates) in Abu Dhabi. The role requires proactive client engagement, acquisition of new-to-bank customers, deepening existing relationships, and delivering comprehensive financial solutions including lending, deposits, trade finance, and cash management products. The RM will ensure adherence to compliance, credit, and risk management guidelines while achieving defined business targets.<br>Principal Accountabilities<br>Business Development & Sales Growth Client Acquisition & Portfolio Management Acquire and develop new-to-bank commercial clients through targeted business development. Manage an assigned portfolio of upper - SME and mid-sized corporate clients across multiple sectors. Act as the primary point of contact for all client banking needs, ensuring superior relationship management. Business Growth & Revenue Generation Achieve financial targets across assets, liabilities, trade, FX, and fee-based income. Cross-sell banking products such as working capital finance, term loans, trade services, treasury solutions, and digital channels. Monitor and optimize portfolio profitability.<br>Risk & Compliance Ensure strict adherence to bank’s credit policies, KYC/AML guidelines, and regulatory frameworks. Conduct regular portfolio reviews to assess credit quality and identify early warning signals. Maintain a balanced risk-adjusted growth strategy. Comply with internal audits requirements in line with the policy guidelines to ensure high standards of uniformity and consistency across the bank <br>Customer & Relationship Management Build and maintain strong relationship with existing and new clients by making regular client visits Deliver best-in-class client service, ensuring quick turnaround on credit proposals and operational requests. Understand client business models and provide tailored financial solutions. Market & Competitor Insights Engage with product, credit, and operations teams to ensure smooth delivery of banking services Ensure high levels of customer satisfaction through excellent service delivery Address customer queries, concerns and complaints in a timely manner Stay updated on UAE market dynamics, industry trends, and competitor offerings Identify opportunities to position the bank as a trusted partner in clients’ growth journey.<br>Performance Management Set key performance indicators (KPIs) and ensure the team achieves business targets. Foster a culture of innovation, excellence, and customer-centricity within the liabilities team. Conduct Account planning with product partners for cross sell/ upsell opportunities to ensure multi product relationship and greater wallet share. <br>Qualifications & Experience Bachelor degree in finance, business, or a related field (MBA, CFA/CA/ACCA preferred).10+ years’ experience in Corporate/ Commercial banking with 5 years of exposure to commercial banking / Mid Corporate in the UAE. Strong client acquisition and negotiation skills Analytical mindset with ability to assess financial statements and creditworthiness Ability to build long-term client relationships based on trust and value creation Excellent communication and interpersonal skills. Self-driven, target-oriented, and collaborative Proficiency in MS Office and banking systems/digital channels
Job description: JOB PURPOSE:The Section Manager, Fiscal Sector leads AMF’s fiscal policy analysis, country assessments, and regional monitoring related to member states’ public finance performance. The role oversees work on fiscal sustainability, public debt dynamics, revenue and expenditure reforms, and fiscal risks. It ensures the production of high-quality analytical outputs, supports financing operations, engages in policy dialogue with fiscal authorities, and contributes to building capacity in fiscal policy and public financial management across the region.<br>ROLES AND RESPONSIBLITIESKey Accountabilities<br>Lead fiscal surveillance for member countries, analyzing public finances, debt sustainability, budget execution, and medium-term fiscal frameworks. Oversee preparation of fiscal sections of country reports, policy briefs, and regional fiscal outlooks. Identify fiscal risks, emerging vulnerabilities, and structural challenges impacting fiscal stability. Ensure high accuracy and analytical rigor of fiscal datasets and assessment tools. Provide policy advice on fiscal consolidation, revenue mobilization, expenditure efficiency, subsidy reforms, and public investment management. Support ministries of finance and fiscal authorities on reform priorities aligned with international best practices. Contribute to the development of fiscal rules, debt management strategies, and frameworks for fiscal transparency and governance. Offer recommendations supporting AMF’s surveillance and lending operations Participate in appraisal and monitoring missions for financial support programs. Review fiscal performance indicators, structural benchmarks, and reform commitments. Prepare analytical inputs for program documentation, debt sustainability analyses, and fiscal projections. Coordinate with national authorities to follow up on agreed fiscal measures and progress. Ensure adherence to internal methodologies, procedures, and quality assurance standards in fiscal work. Identify improvements in analytical frameworks, forecasting tools, and reporting templates. Oversee timely submission of fiscal assessments, briefs, and internal reports. Ensure compliance with AMF procedures and contribute to enhancing the department’s analytical capabilities. Maintain active engagement with ministries of finance, central banks, and fiscal authorities in member countries. Coordinate with international institutions and regional partners on fiscal policy issues. Represent AMF in fiscal policy meetings, workshops, and technical forums. Monitor regional and global fiscal developments relevant to member states Supervise, guide, and support economists within the Fiscal Sector Section. Set performance objectives, conduct evaluations, and provide coaching to enhance analytical capability. Support knowledge sharing, training, and development within the Economic Policy Department. Promote a collaborative, high-performance environment consistent with AMF’s values.<br>JOB QUALIFICATIONS AND REQUIREMENTSKnowledge and Experience:<br>Minimum 15 years of experience in fiscal policy analysis, public finance, or macroeconomic surveillance, preferably in government, central banks, or international financial institutions. In-depth knowledge of public financial management, debt sustainability, budget frameworks, and fiscal reform strategies. Proven experience leading fiscal assessments, policy discussions, or technical missions. Strong analytical skills in fiscal modelling, forecasting, and quantitative analysis.<br>Education:<br>Master’s or PhD in Economics, Public Finance, Fiscal Policy, Macroeconomics, or a related field.<br>Certifications:<br>Certifications or specialized training in fiscal policy, debt management, or macro-fiscal modelling are an advantage.
About the Role We are seeking an experienced and strategic Group Finance Manager to lead the finance function for a diversified retail group in the UAE. This is a leadership role responsible for overseeing all aspects of finance, accounting, budgeting, reporting, taxation, treasury, and compliance across multiple business entities. The ideal candidate will have extensive experience in multi-entity accounting, retail finance, cost management, and financial planning, with the ability to lead a high-performing finance team while partnering with senior leadership to support business growth and profitability. Key Responsibilities Lead and manage the Group Finance department, providing direction, mentorship, and performance management to the finance team. Oversee the financial operations of multiple legal entities, ensuring accurate consolidation and timely financial reporting. Prepare monthly, quarterly, and annual financial statements in compliance with IFRS and UAE regulatory requirements. Drive budgeting, forecasting, and long-term financial planning across all business units. Develop and implement robust financial controls, policies, and procedures to safeguard company assets. Monitor cash flow, treasury operations, working capital, and banking relationships. Lead cost management initiatives by identifying cost-saving opportunities, improving operational efficiencies, and monitoring expenditure across the Group. Analyze financial performance, profitability, and key business drivers, providing actionable insights to senior management. Oversee inventory accounting, stock valuation, and cost control in collaboration with operations and supply chain teams. Ensure compliance with UAE Corporate Tax, VAT regulations, statutory requirements, and external audit processes. Manage relationships with external auditors, tax consultants, banks, and regulatory authorities. Review and approve payments, reconciliations, journal entries, and financial transactions. Support strategic business decisions through financial modelling, investment analysis, and feasibility studies. Ensure ERP systems and finance processes are optimized to improve reporting accuracy and operational efficiency. Present financial reports and business performance updates to executive management. Qualifications Bachelor's degree in Finance, Accounting, or a related discipline. Professional qualification such as CA, ACCA, CPA, or CMA is highly preferred. MBA in Finance is an added advantage. Experience Minimum 10–15 years of progressive finance and accounting experience. At least 5 years in a senior leadership role managing the complete finance function. Proven experience handling finance for multiple legal entities within a retail or consumer-focused organization. Strong background in cost management, budgeting, financial planning, and business partnering. Experience leading finance teams in a fast-paced, multi-company environment. Technical Skills Strong knowledge of IFRS, UAE Corporate Tax, VAT, and financial compliance. Expertise in financial reporting, consolidations, budgeting, forecasting, and cash flow management. Experience with ERP systems such as Microsoft Dynamics 365, SAP, Oracle, or similar. Advanced Microsoft Excel and financial modelling skills. Excellent analytical, problem-solving, and decision-making abilities. Key Competencies Strategic Leadership Financial Planning & Analysis Multi-Entity Financial Management Cost Management & Profitability Improvement Business Acumen Risk Management & Internal Controls Team Leadership & People Development Stakeholder Management Excellent Communication & Presentation Skills High Integrity and Attention to Detail
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Finance Manager, you’re not just assisting in the direction and administration of all hotel financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support financial strategy execution: Assist in directing financial operations to ensure alignment with the hotel’s strategic goals, optimizing profitability and efficiency Provide financial insights: Assist in reviewing financial performance, reconciling accounts, and preparing recommendations for hotel leadership and ownership Manage financial operations: Oversee Accounts Receivable, Credit, and Night Audit functions, ensuring adherence to internal controls and financial policies Oversee financial reporting: Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance Monitor and approve financial transactions: Review and authorize ledger reconciliations, tax filings, and payroll, ensuring financial accuracy and compliance Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description: About the organization Project C Foundation – We care for your mental health, is a Non-Profit Organization that aims to provide everyone with mental and emotional support, raise, educate, and spread the importance of mental health wellness to end the stigma associated with it which unfortunately still exists in the 21st century. It aims to be the first go-to place for anyone who is seeking help to deal with their mental health issues, anytime and anywhere around the globe through the help of our voluntary personal and professional support. In other words, Project C aims to be the mental distress/crisis first aid and care center of the world.<br>Apply only if you want to learn and also voluntarily contribute to our cause. Role Summary We are seeking a dynamic and proactive Collaboration Manager (Volunteer) to lead, mentor, and expand our network of Student Ambassadors across various colleges and institutions globally. In this role, you will oversee ambassador onboarding, track campaign performance, collaborate with PR and Communications teams, and empower student leaders to drive mental health awareness on their campuses.<br>Roles and Responsibilities Ambassador Leadership & Program Supervision Manage & Mentor: Supervise and support a team of Student Ambassadors representing Project C Foundation across various educational institutions.<br>Onboarding & Training: Conduct regular training sessions, onboard new ambassadors, and equip them with the necessary tools and resources to execute on-campus campaigns.<br>Performance Tracking: Monitor ambassador progress, review event outcomes, and collect regular reports on campus engagement initiatives.<br>Strategic Outreach & Campaign Management Outreach Strategy: Collaborate closely with the Communications and PR teams to design scalable campus marketing plans and drive awareness initiatives.<br>Relationship Building: Assist ambassadors in establishing strong working relationships with college faculty, student councils, and campus organizations.<br>Event Oversight: Guide ambassadors in organizing, executing, and promoting institutional events, panels, and digital campaigns.<br>Job Specifications:Education: Bachelor’s or Master’s degree in Business, Management, Communications, Public Relations, Education, or a related field.<br>Leadership Experience: Prior experience in team management, student body leadership, community outreach, or volunteer coordination.<br>Communication Skills: Excellent interpersonal, presentation, and public speaking skills.<br>Organizational Mastery: Strong ability to track multiple remote teams, manage project timelines, and deliver concise progress reports.<br>Availability: Immediately available for a 3-month remote volunteer commitment.<br>Passion: High energy and dedication to driving mental health awareness and empowering young leaders.<br>Rewards & Benefits Verified Leadership Experience: Hands-on leadership experience running a global student engagement program.<br>Official Recognition: Verified Certificate of Completion, an official Letter of Recommendation, and performance-based Appreciation Letters.<br>Professional Network: Direct collaboration with organizational leadership, institutional partners, and student leaders worldwide.<br>Creative Freedom: Complete autonomy to pitch fresh strategies, develop ambassador toolkits, and launch innovative campus campaigns.
Role Overview<br><br>The Website Growth & Content Manager will own the development and continuous improvement of Qashio’s website as a conversion, acquisition and brand-building platform.<br><br>The primary focus of the role will be to transform the website into a best-in-class digital experience by improving its structure, messaging, customer journeys, content and conversion performance. This person must be able to combine website strategy with hands-on execution, including writing copy, building pages, improving landing pages and coordinating design and development.<br><br>The role will also ensure that Qashio’s wider content including blogs, videos, social media and campaigns is created and distributed in a way that strengthens the website, improves search and AI visibility, builds authority and generates qualified opportunities.<br><br>Responsibilities<br><br>Owning the strategy, roadmap and continuous improvement of the Qashio website. Auditing and improving website structure, messaging, navigation, customer journeys, calls to action and conversion points. Hands-on writing, building and launching high-performing website pages and landing pages through the CMS. Developing clear product, industry, use-case and audience pages that communicate Qashio’s value and differentiate the brand. Using analytics, user behaviour and CRM data to improve website conversion into qualified demos, SQLs and opportunities. Working with designers and developers to deliver a highly polished, fast and consistent digital experience. Leading website SEO, internal linking, content architecture and visibility across traditional and AI-powered search. Ensuring blogs, videos, social media, email and paid campaigns connect to relevant website journeys and support commercial objectives. Identifying how wider content should be adapted, edited, positioned and distributed for use across the website. Using website and content performance insights to inform future advertising, campaigns, messaging and content production. Continuously benchmarking the website against leading global B2B technology and fintech brands.<br><br>Qualifications And Experience<br><br>3-4 years of experience in website growth, digital experience, conversion optimization, website content or a related role. Proven experience building or significantly improving high-converting B2B, Saa S, technology or fintech websites. A strong portfolio showing websites and landing pages personally structured, written, built or optimized. Hands-on experience with CMS platforms such as Webflow, Hub Spot CMS or Word Press. Strong conversion copywriting, website UX and information architecture skills. Experience with conversion-rate optimization, website analytics, testing and customer-journey improvement. Strong understanding of SEO, AI search, content architecture and digital authority building. Ability to connect website strategy with video, social media, blogs, advertising and broader marketing campaigns. Basic working knowledge of HTML, CSS, tracking, metadata and technical website requirements. Experience managing designers, developers and external website resources. Excellent written and spoken English. Experience in fintech, financial services or B2B technology would be an advantage.<br><br>Essential Competencies<br><br>Website strategy and ownership Conversion-focused copywriting Website building and CMS management User journeys and information architecture Conversion-rate optimization Brand and digital experience SEO and AI-search understanding Content and channel integration Data analysis and commercial judgment Cross-functional project management
Job Description<br><br>The Staff Travel Operations Manager is responsible for leading and managing the end-to-end staff travel operations, ensuring efficient handling of employee travel requests—including duty travel, compassionate travel, concessions, and general enquiries—through a contact centre environment (calls, emails, and digital channels). The role is accountable for service delivery performance, team leadership, process efficiency, financial control, vendor management, and employee experience, ensuring timely, accurate, and high-quality support while maintaining compliance with company policies.<br><br>Key Accountabilities<br><br>Service Operations Management Lead daily staff travel operations across calls, emails, and requests, ensuring efficient case handling and service continuity.<br><br>Service Delivery & SLAs Ensure achievement of response, resolution, and quality KPIs across all staff travel enquiries and bookings.<br><br>Team Leadership Manage and develop the operations team, driving productivity, engagement, and service excellence.<br><br>Employee Experience Deliver a responsive, efficient, and empathetic service experience for all staff travel interactions.<br><br>Travel Request Management Oversee accurate and timely handling of duty, compassionate, and other travel requests in line with policy.<br><br>Financial Management Own budget accountability, cost control, and identify opportunities for financial optimization.<br><br>Vendor Coordination Manage coordination with external travel providers (non-Etihad bookings), ensuring service quality and timely fulfilment.<br><br>Performance & Reporting Monitor KPIs (volume, SLA, backlog, productivity) and provide insights for continuous improvement.<br><br>Process Improvement & Automation Identify and implement workflow enhancements, service model improvements, and operational efficiency initiatives.<br><br>Compliance & Governance Ensure adherence to staff travel policies, documentation standards, and audit requirements.<br><br>Financial Administration Oversee invoice validation, reconciliation, and ensure appropriate use of corporate travel payment methods.<br><br>Stakeholder Management Liaise with HR, Finance, Recruitment, Revenue Management, and travel vendors to ensure aligned and effective service delivery.<br><br><br><br>Qualifications<br><br>Education Bachelor’s degree required, with 3–5 years of proven experience in a people leadership role.<br><br>Service Operations Experience 7–10 years of experience in service operations, contact centre, or shared services environments.<br><br>Travel Operations Background Prior experience in travel operations or airline staff travel is preferred.<br><br>Vendor & Financial Exposure Demonstrated exposure to vendor coordination and basic financial processes.<br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
Job Purpose:The Gulf Country Manager is strategically responsible for directing, managing, and expanding overall commercial operations, field sales, and distribution networks across the assigned Gulf markets (UAE, Qatar, Kuwait, Oman, and Bahrain). The primary goal is to drive sustainable revenue growth, secure market share expansion, and ensure strict financial accountability through meticulous budget management and talent acquisition. This role acts as a bridge between corporate MENA commercial strategy and localized execution, driving territory-specific business objectives while ensuring strict compliance with pharmaceutical industry standards.<br>Key Accountabilities:1. Strategic & Commercial Management Market Growth: Formulate and execute localized commercial strategies tailored to the unique regulatory and private market landscapes of the assigned Gulf countries. Brand Plan Alignment: Oversee the thorough implementation of corporate brand plans, ensuring maximum portfolio coverage across distinct medical specialties within approved timelines. Market Intelligence: Conduct routine market analysis to monitor competitor activity, pricing shifts, and regulatory changes, adapting field tactics accordingly.2. Operational & Sales Excellence Sales Tracking: Monitor daily and monthly regional sales progress closely to ensure continuous alignment with established target metrics. Field Effectiveness: Oversee the execution of Customer Relationship Management (CRM) metrics, ensuring all field supervisors and Medical Representatives achieve target coverage. Supply Chain Liaison: Coordinate proactively with the planning and warehouse departments to manage stock levels, secure regional product availability, and mitigate out-of-stock risks throughout the year. 3. Financial & Budgetary Control Budget Formulation: Construct and propose a comprehensive annual market budget, blending accurate sales forecasting with detailed expense planning. Expense Optimization: Control regional market expenses and departmental budgets, ensuring all financial outlays remain strictly within defined corporate budget caps. 4. People & Capability Building Talent Acquisition: Identify territory manpower gaps and conduct the final interviews to recruit high-performing sales, marketing, and supervisory staff. Performance & Development: Execute structured performance appraisals for direct reports, manage localized employee administrative affairs (vacations, leaves), and identify regional training needs in coordination with the Human Resources department. Field Coaching: Collaborate with the Marketing department to implement technical product training and conduct double-visits to coach field teams.5. Stakeholder & Relationship Management KOL Engagement: Lead structured visits and periodic meetings with regional Key Opinion Leaders (KOLs) and institutional accounts to strengthen company partnerships and brand advocacy. Distributor Management: Supervise external distribution partners across the Gulf nations to optimize supply chains and payment collections.<br>Job Specification:Required Educational Level & Certificates Bachelor’s degree in A bachelor’s degree in pharmacy is mandatory A Postgraduate degree in Business Administration (MBA) or a professional Commercial/Marketing certification is highly advantageous. Required Experience Minimum of 10 years of experience within the pharmaceutical or manufacturing commercial sector. At least 3–5 years must be in a similar regional sales or country management capacity covering Gulf countries (excluding KSA), with a proven track record of target delivery
Job Purpose:The Gulf Country Manager is strategically responsible for directing, managing, and expanding overall commercial operations, field sales, and distribution networks across the assigned Gulf markets (UAE, Qatar, Kuwait, Oman, and Bahrain). The primary goal is to drive sustainable revenue growth, secure market share expansion, and ensure strict financial accountability through meticulous budget management and talent acquisition. This role acts as a bridge between corporate MENA commercial strategy and localized execution, driving territory-specific business objectives while ensuring strict compliance with pharmaceutical industry standards.<br>Key Accountabilities:1. Strategic & Commercial Management Market Growth: Formulate and execute localized commercial strategies tailored to the unique regulatory and private market landscapes of the assigned Gulf countries. Brand Plan Alignment: Oversee the thorough implementation of corporate brand plans, ensuring maximum portfolio coverage across distinct medical specialties within approved timelines. Market Intelligence: Conduct routine market analysis to monitor competitor activity, pricing shifts, and regulatory changes, adapting field tactics accordingly.2. Operational & Sales Excellence Sales Tracking: Monitor daily and monthly regional sales progress closely to ensure continuous alignment with established target metrics. Field Effectiveness: Oversee the execution of Customer Relationship Management (CRM) metrics, ensuring all field supervisors and Medical Representatives achieve target coverage. Supply Chain Liaison: Coordinate proactively with the planning and warehouse departments to manage stock levels, secure regional product availability, and mitigate out-of-stock risks throughout the year. 3. Financial & Budgetary Control Budget Formulation: Construct and propose a comprehensive annual market budget, blending accurate sales forecasting with detailed expense planning. Expense Optimization: Control regional market expenses and departmental budgets, ensuring all financial outlays remain strictly within defined corporate budget caps. 4. People & Capability Building Talent Acquisition: Identify territory manpower gaps and conduct the final interviews to recruit high-performing sales, marketing, and supervisory staff. Performance & Development: Execute structured performance appraisals for direct reports, manage localized employee administrative affairs (vacations, leaves), and identify regional training needs in coordination with the Human Resources department. Field Coaching: Collaborate with the Marketing department to implement technical product training and conduct double-visits to coach field teams.5. Stakeholder & Relationship Management KOL Engagement: Lead structured visits and periodic meetings with regional Key Opinion Leaders (KOLs) and institutional accounts to strengthen company partnerships and brand advocacy. Distributor Management: Supervise external distribution partners across the Gulf nations to optimize supply chains and payment collections.<br>Job Specification:Required Educational Level & Certificates Bachelor’s degree in A bachelor’s degree in pharmacy is mandatory A Postgraduate degree in Business Administration (MBA) or a professional Commercial/Marketing certification is highly advantageous. Required Experience Minimum of 10 years of experience within the pharmaceutical or manufacturing commercial sector. At least 3–5 years must be in a similar regional sales or country management capacity covering Gulf countries (excluding KSA), with a proven track record of target delivery
Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.<br><br>In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.<br><br>The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new store, where a passionate team works to offer an exceptional customer experience.<br><br>AS PART OF THE BOUTIQUE TEAM<br><br>Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. Your main responsabilities are:<br><br>Sales team management<br><br>As the right-hand person to the Store Manager, you coordinate all team activities and promote collaboration by ensuring information is shared. You ensure that the team understands and implements the brand strategy. You manage stockists to help them achieve their goals. You will organize regular meetings with the store's stock community, ensuring that the team is familiar with internal procedures and can train newcomers. You will contribute to the planning of store activities and resources (schedules, lunch breaks) and the preparation of morning meetings.<br><br>Contribute to Polène's performance<br><br>Manage and organize warehouse activities: receiving and checking deliveries, managing customer reservations, obsolete items, invoices, and packaging, relabeling products. Ensure the success and results of inventories by following procedures: inventories by product family and annual inventory. Propose improvements to operational processes, making improvements to the procurement system and logistics organization. Perform regular stock analyses to inform optimization considerations. In a dynamic environment, you are the point of reference for the organization and optimization of new storage spaces.<br><br>KEYS TO SUCCESS<br><br>You have at least 3 years of experience in a similar role, ideally in the luxury and/or leather goods sector. You demonstrate great autonomy and adaptability, with a dynamism that allows you to manage the flow of customers in the store. You have a strong appreciation for our products, craftsmanship, and the art of leather goods, which you can talk about with passion to our customers. You have a genuine spirit of collaboration and mutual support. You are able to deal with urgent situations and find quick solutions: flexibility is essential for us.<br><br>Polène is committed to ensuring inclusive selection processes and to selecting and promoting each candidate in an ethical and fair manner.
Our client is a leading regional insurance provider operating across the Middle East, offering a comprehensive range of insurance solutions to corporate, SME, and individual clients. They are seeking a Senior Non-Motor Claims Manager to be based in Dubai, UAE, responsible for leading and managing complex claims operations across multiple non-motor lines. This role is critical in ensuring technical excellence, governance, and cost control across the claims function. Success will be defined by the ability to manage high-value claims, lead a high-performing team, and deliver strong financial and operational outcomes.<br>This is a senior, technical leadership role with full ownership of non-motor claims across Property, Engineering & Construction, Marine, Liability, and Financial Lines. The role requires deep technical expertise and strong stakeholder management, with responsibility for both local operations and regional alignment. The successful candidate will play a key role in improving claims performance, strengthening governance, and driving consistent service standards across the organization.<br>Key Responsibilities<br>Lead and manage the Non-Motor Claims team, driving performance, technical capability, and governance standards Oversee end-to-end claims management across multiple lines including Property, Engineering, Marine, and Liability Exercise final decision-making authority on complex and high-value claims, ensuring sound judgment and compliance Provide technical oversight and guidance to regional teams to ensure consistency and quality Build and maintain strong relationships with brokers, legal firms, loss adjusters, and external providers Collaborate with underwriting, finance, legal, and reinsurance teams to improve portfolio performance Drive recovery strategies including subrogation and salvage to optimize claims cost management Ensure compliance with regulatory frameworks, audit requirements, and internal governance policies Oversee reserving practices, ensuring accuracy and alignment with actuarial standards Monitor claims processes, identify gaps, and implement continuous improvements Support the team in handling complex claims through technical guidance and escalation management Drive service excellence through effective communication with clients and stakeholders<br>Requirements<br>Bachelor’s degree in Law, Insurance, or a related field Minimum 15 years of experience in non-motor claims across Property, Casualty, Engineering, Marine, and Liability lines Strong knowledge of insurance policies, regulatory frameworks, and claims handling processes Proven ability to manage complex and high-value claims with strong technical judgment Strong negotiation skills, particularly in settlements involving legal stakeholders Excellent leadership and team management capabilities Strong stakeholder management and cross-functional collaboration skills Excellent communication skills, both written and verbal Professional certifications such as ACII are advantageous Proficiency in MS Office tools, including Excel and Power BI, is preferred<br>**Due to the high volume of applications, please note that only shortlisted candidates will be contacted. If you do not hear from us within two weeks, kindly consider your application unsuccessful at this time. Thank you for your understanding.**
About the Company<br>We are seeking experienced and driven sales professionals to join a fast-growing technology and education-focused environment operating across software solutions, student information systems, and corporate learning products. The organization is expanding its commercial team to drive the adoption of innovative digital and training solutions<br>About the Role<br>The Account Manager will be responsible for managing the full sales cycle, developing new business opportunities, and driving revenue growth through strategic client engagement and solution-based selling. The role requires strong relationship-building skills and the ability to work closely with pre-sales and technical teams to deliver tailored solutions.<br>Responsibilities<br>Manage end-to-end sales cycles from lead generation to deal closure Build and maintain a strong pipeline of corporate and institutional clients Develop and execute sales strategies to expand market presence Work closely with pre-sales and technical teams to deliver client solutions Identify new business opportunities across corporate, government, banking, and healthcare sectors Maintain strong client relationships and ensure long-term account growth Contribute to product positioning and market feedback for continuous improvement Consistently convert leads into active accounts and grow existing customer accounts using outbound lead-generation techniques Execute sales strategies developed with senior management Drive growth initiatives to exceed customer expectations and build long-term partnerships Achieve defined sales and margin targets Act as the face of the business within the education and EdTech market Build strategic partnerships with third-party vendors to resell and distribute products and services Present and deliver product demonstrations to potential cl Manage contract negotiations and awarding processes with clients Own invoicing and payment collection processes with customers Collaborate with pre-sales teams on proposals to ensure alignment with customer requirements and budgets Prepare opportunity pricing and costing sheets for each deal Coordinate internally with Procurement, Finance, Legal, Practice Heads, and Sales Coordinators Maintain strong relationships with customers, vendors, and distributors externally<br>Qualifications<br>Bachelor of Computer Science or relevant degree Overall experience of 10 years with a minimum of 5 years in sales/business development Outstanding communication and interpersonal abilities Prior sales experience in the market with strong customer connections Prior experience acquiring and working with potential partners to expand reach Strong experience closing deals with large enterprises and governmental clients (B2G) Comfortable holding high-level technical discussions with customers Basic software engineering background and general technology awareness Past account management experience exceeding quota and meeting KPIsDemonstrated ability to engage and influence C-level executives Strong presentation skills and ability to articulate complex concepts to cross-functional audiences Strong verbal and written communication skills in English; Arabic is a plus<br><br>Location: Abu Dhabi
About the Company<br>We are seeking experienced and driven sales professionals to join a fast-growing technology and education-focused environment operating across software solutions, student information systems, and corporate learning products. The organization is expanding its commercial team to drive the adoption of innovative digital and training solutions<br>About the Role<br>The Account Manager will be responsible for managing the full sales cycle, developing new business opportunities, and driving revenue growth through strategic client engagement and solution-based selling. The role requires strong relationship-building skills and the ability to work closely with pre-sales and technical teams to deliver tailored solutions.<br>Responsibilities<br>Manage end-to-end sales cycles from lead generation to deal closure Build and maintain a strong pipeline of corporate and institutional clients Develop and execute sales strategies to expand market presence Work closely with pre-sales and technical teams to deliver client solutions Identify new business opportunities across corporate, government, banking, and healthcare sectors Maintain strong client relationships and ensure long-term account growth Contribute to product positioning and market feedback for continuous improvement Consistently convert leads into active accounts and grow existing customer accounts using outbound lead-generation techniques Execute sales strategies developed with senior management Drive growth initiatives to exceed customer expectations and build long-term partnerships Achieve defined sales and margin targets Act as the face of the business within the education and EdTech market Build strategic partnerships with third-party vendors to resell and distribute products and services Present and deliver product demonstrations to potential cl Manage contract negotiations and awarding processes with clients Own invoicing and payment collection processes with customers Collaborate with pre-sales teams on proposals to ensure alignment with customer requirements and budgets Prepare opportunity pricing and costing sheets for each deal Coordinate internally with Procurement, Finance, Legal, Practice Heads, and Sales Coordinators Maintain strong relationships with customers, vendors, and distributors externally<br>Qualifications<br>Bachelor of Computer Science or relevant degree Overall experience of 10 years with a minimum of 5 years in sales/business development Outstanding communication and interpersonal abilities Prior sales experience in the market with strong customer connections Prior experience acquiring and working with potential partners to expand reach Strong experience closing deals with large enterprises and governmental clients (B2G) Comfortable holding high-level technical discussions with customers Basic software engineering background and general technology awareness Past account management experience exceeding quota and meeting KPIsDemonstrated ability to engage and influence C-level executives Strong presentation skills and ability to articulate complex concepts to cross-functional audiences Strong verbal and written communication skills in English; Arabic is a plus<br><br>Location: Abu Dhabi