Automation Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>As an Engineer in the Cloud Security Platforms team, you will be supporting the design, implementation, and maintenance of security tools across cloud and hybrid environments. This role focuses on operational support for key security controls while contributing to ongoing security improvement initiatives. You will work closely with experienced engineers and cross-functional teams to integrate security into operations and development workflows. You will build advanced skills and deep experience managing security platforms in a hybrid environment, managing firewalls, Web Application Firewalls (WAFs) and cloud-native security tools.</p><p><br></p><p><b>What you will do</b></p><ul><li>Provide day-to-day operational support for security controls, including network firewalls, web application firewalls, cloud security groups and native cloud security services.</li><li>Participate in monitoring and documenting security incidents, provide incident response and manage escalations appropriately.</li><li>Support vulnerability management processes by maintaining systems and tools to their latest stable releases, participating in remediation efforts and coordinating with governance teams.</li><li>Participate in implanting new controls, automate routine tasks, contribute to security projects, support internal reviews and audits.</li><li>Collaborate with InfraOps, governance, DevOps and business teams to integrate security best practices in IT and business operations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><ul><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Effective communication and collaboration with technical and non-technical teams.</li><li>Commitment to continuous learning, ability to work independently and in a team setting.</li></ul><p><br></p><p><b>What equips you for the role</b></p><ul><li>Bachelor’s degree in computer science, Information Technology, Cybersecurity or a related field.</li><li>1-3 years of work experience in IT Security, network administration, cloud ops or a similar role.</li><li>Good understanding of cybersecurity principles and cloud platforms (Azure, OCI, AWS) and basic understanding of cloud-native security features such as Defender for Cloud, IAM, Security Groups, Guard Duty, Sentinel.</li><li>Hands-on Exposure to security tools such as firewalls (e.g. Cisco, Palo Alto, Checkpoint, Fortinet), WAF (Cloudflare, f5, Imperva), cloud security controls.</li><li>Basic knowledge of networking concepts, security principles (e.g. Zero Trust, Lease Privilege) and common threats (e.g. DDoS, SQL injection).</li><li>Experience with scripting languages (Python, PowerShell) and automation tools (Terraform) is a plus.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who We Are</b></p><br><br><br><p>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdonglogistics.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><br><br>Key Responsibilities<ul><li>Own the labour planning strategy across all UAE warehouse operations, ensuring optimal deployment of manpower to meet operational demand while minimizing cost.</li><li>Develop and continuously enhance AI-driven labour planning tools to optimize workforce allocation, scheduling, productivity, and operational performance.</li><li>Design and maintain manpower planning models capable of managing complex warehouse operations consisting of 30+ operational roles and multiple cross-training requirements.</li><li>Analyse operational performance to identify bottlenecks, capacity constraints, labour waste, idle hours, and productivity improvement opportunities.</li><li>Develop strategies to balance labour capacity across multiple warehouse locations while maintaining service levels and minimizing overtime and operational cost.</li><li>Create forecasting models based on business demand, seasonality, order profiles, and operational trends to support accurate workforce planning.</li><li>Establish labour standards and productivity benchmarks, ensuring manpower plans are aligned with operational targets and customer requirements.</li><li>Develop dashboards, reporting tools, and real-time decision-support models that provide visibility into labour utilisation, productivity, capacity, and operational performance.</li><li>Lead continuous improvement initiatives focused on labour optimisation, process efficiency, cost reduction, and operational excellence using Lean methodologies.</li><li>Partner closely with Operations, Finance, HR, and Engineering teams to develop long-term workforce strategies, hiring plans, and operational improvement roadmaps.</li><li>Lead strategic projects focused on automation, AI adoption, and digital transformation of workforce planning processes.</li><li>Provide regular insights and recommendations to senior leadership through data analysis, scenario modelling, and business case development to support strategic decision-making.</li></ul><br><p><b>Job Requirements:</b></p><br><br><ul><li>Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Engineering, Computer Science, Business Analytics, Business, or a related field; Master’s degree is a plus.</li><li>5–8+ years of experience in workforce planning, warehouse operations, industrial engineering, operations excellence, or supply chain strategy within logistics, e-commerce, or contract logistics environments.</li><li>Proven experience developing and implementing labour planning strategies for complex warehouse operations, including multi-site workforce allocation and productivity optimization.</li><li>Demonstrated experience planning manpower across multiple facilities while balancing operational demand, labour cost, service levels, and productivity.</li><li>Strong understanding of warehouse operations, including inbound, outbound, inventory management, replenishment, value-added services, and fulfilment processes.</li><li>Proven experience managing complex labour structures involving multiple operational roles, cross-training requirements, certification levels, and workforce flexibility.</li><li>Strong knowledge of Lean principles and continuous improvement methodologies (Green Belt or above preferred), with experience in waste elimination, bottleneck analysis, process optimization, capacity balancing, and productivity improvement.</li><li>Demonstrated ability to identify operational bottlenecks, labour inefficiencies, idle capacity, and waste hours through data-driven analysis and implement sustainable improvement initiatives.</li><li>Experience developing labour standards, forecasting models, staffing algorithms, and manpower planning frameworks to support operational decision-making.</li><li>Proven experience leveraging Artificial Intelligence (AI), advanced analytics, or machine learning to improve workforce planning, forecasting, scheduling, or operational decision-making.</li><li>Strong capability in developing analytical and decision-support tools using Python, SQL, Power BI, Microsoft Excel (advanced modelling), VBA, or similar technologies.</li><li>Excellent analytical and problem-solving skills with the ability to structure complex operational challenges and translate data into practical, scalable solutions.</li><li>Strong understanding of capacity planning, scenario modelling, simulation techniques, and workforce optimization methodologies.</li><li>Experience working with operational KPIs including productivity (UPPH), labour utilisation, throughput, cost per unit, SLA adherence, and operational efficiency.</li><li>Proven project and program management experience, with the ability to lead multiple cross-functional initiatives simultaneously.</li><li>Excellent stakeholder management and collaboration skills, with experience partnering across Operations, Finance, HR, Engineering, Commercial, and Technology teams.</li><li>Strong communication and presentation skills, with the ability to present complex analysis and influence senior leadership.</li><li>Fluent in English (required); proficiency in Chinese is a strong advantage.</li><li>Comfortable working in a fast-paced, high-growth environment with a high degree of ownership and accountability.</li></ul><br><p><b>Nice-to-Have Qualifications</b></p><br><br><ul><li>Experience developing AI-powered workforce planning, scheduling, or labour optimisation solutions.</li><li>Experience with Operations Research techniques such as linear programming, optimisation algorithms, or simulation modelling.</li><li>Experience with Warehouse Management Systems (WMS), Labour Management Systems (LMS), warehouse automation, or robotics.</li><li>Experience within e-commerce, third-party logistics (3PL), or high-volume fulfilment operations.</li><li>Experience managing workforce planning across multiple countries or regions.</li><li>Lean Six Sigma Black Belt certification.</li><li>Familiarity with Generative AI technologies and their application within warehouse operations, process automation, and decision support.</li></ul><br><p><i>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br> </div>

Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.<br><br>Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.<br><br>For detailed information about Delta, please visit: www.delta-emea.com<br><br><br><br>Job Description<br><br>This is a standalone senior HR role responsible for managing and overseeing all HR matters across the Middle East and assigned territories, serving as the primary HR point of contact for the business.<br><br>Develop and implement HR strategy and plan aligned with the company’s business direction. Manage the complete employee lifecycle, including recruitment, onboarding, performance management, development, and offboarding. Oversee compensation, benefits, payroll coordination, and HR administration. Arrange employee relations activities and resolve workplace issues professionally and confidentially. Ensure compliance with employment legislation and company policies. Promote and reinforce the company’s core values.<br><br>Qualifications<br><br>Minimum 15 years of progressive HR experience, including proven experience in a senior HR role within the GCC region. Strong understanding of the full employee lifecycle, including recruitment, onboarding, performance management, employee development, offboarding, and local regulation. Excellent interpersonal, communication, negotiation, and problem-solving skills. High level of integrity and professionalism, with the ability to handle confidential and sensitive matters appropriately. Proficient in Microsoft Office Candidates currently based in the UAE with valid residency and work authorization, and strong knowledge of the local HR market, are preferred. Fluent Arabic and English communication skills are required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Test Lead with strong banking and credit/lending domain knowledge to lead the testing activities for an End-to-End Credit Decisioning programme .<br> The candidate will work closely with business, IT, risk, credit, TCOE and implementation partner teams from test planning through SIT, UAT, Go-Live and post-production support .<br> Roles &amp; Responsibilities Own and manage the overall Test Strategy, Test Plan and Test Schedule .<br> Lead SIT, integration testing, regression testing, UAT and Go-Live readiness .<br> Define test scope, entry/exit criteria, quality gates and release-readiness criteria.<br> Manage the complete defect lifecycle , including triage, prioritization, tracking and closure.<br> Ensure adequate test coverage across Micro/mSME, Mid Corporate and Large Corporate lending .<br> Validate credit processes including credit origination, underwriting, financial spreading, risk rating, pricing, approval and limit setup .<br> Ensure proper testing of credit rules, segmentation, approval authority and workflow processes .<br> Lead API and integration testing with external and internal banking systems.<br> Review and validate test scenarios, test cases and expected results.<br> Remain hands-on and personally test high-risk and critical business scenarios .<br> Oversee performance and other non-functional testing activities.<br> Plan and lead UAT with business users and ensure formal business sign-off.<br> Prepare test status reports, highlight risks and provide clear Go/No-Go recommendations.<br> Lead and manage functional, automation, performance and vendor testing teams.<br> Coordinate with implementation partners and ensure timely delivery of testing activities.<br> Support Go-Live, hypercare and post-implementation verification .<br> Mentor team members and ensure high-quality testing standards.<br> 12+ years of overall experience in Software Testing / QA.<br> At least 6 years of experience as a Test Lead / Test Manager with team management experience.<br> Strong experience in Banking, Credit, Lending, Loan Origination or Credit Decisioning projects.<br> Strong understanding2of Micro/mSME, Mid Corporate and Large Corporate lending processes .<br> Experience delivering at least 2 end-to-end lending, loan origination or credit decisioning implementations from testing through Go-Live.<br> Strong experience in Test Strategy, Test Planning, SIT, UAT, Regression and Defect Management .<br> Hands-on experience in API and integration testing .<br> Experience with credit bureaux, risk-rating engines, financial spreading systems, core banking and external partner integrations.<br> Good understanding of SQL and data validation .<br> Experience with tools such as JIRA, Azure DevOps, ALM, Zephyr or qTest .<br> Knowledge of automation tools such as Selenium, Playwright, Cypress, REST Assured or Postman is preferred.<br> Experience managing internal, vendor and implementation-partner testing teams.<br> Experience working in Agile, Hybrid and vendor-led environments .<br> UAE/GCC banking experience is strongly preferred .<br> Knowledge of UAE banking and regulatory requirements is an advantage.<br> ISTQB certification is preferred.<br> Bachelor's degree in Computer Science, IT, Engineering, Banking &amp; Finance or a related field.<br></span> </div>

<p><strong>iSteer </strong>is a global technology services and consulting organization helping enterprises accelerate digital transformation through Enterprise Integration, Automation, Data & AI, Cloud, Product Engineering, and Managed Services. With a presence across North America, APAC, the Middle East, and India, iSteer partners with leading enterprises to solve complex business challenges through innovative technology solutions.</p><p><strong>Role Overview<br></strong>iSteer is looking for an experienced Apigee Architect to design, govern, and deliver enterprise API management solutions using the Google Apigee Platform. The role involves defining API strategies, API-led architecture, governance frameworks, security standards, lifecycle management practices, and providing technical leadership for enterprise digital transformation initiatives.&nbsp;</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Define enterprise API management architecture using Apigee.</p></li><li><p>Design scalable, secure, and reusable API solutions and API ecosystems.</p></li><li><p>Develop API strategy, governance models, lifecycle management practices, and implementation roadmaps.</p></li><li><p>Design and configure Apigee API Proxies, Products, Developers, Apps, Portals, Policies, and Flows.</p></li><li><p>Implement REST APIs, SOAP services, microservices, and backend integrations.</p></li><li><p>Define API security standards using OAuth, JWT, TLS, API Keys, and policies.</p></li><li><p>Design API gateway patterns, traffic management, caching, throttling, and rate limiting strategies.</p></li><li><p>Establish API governance standards and conduct API design reviews.</p></li><li><p>Ensure APIs meet enterprise requirements for security, performance, scalability, and compliance.</p></li><li><p>Design hybrid and cloud API management solutions across AWS, Azure, and Google Cloud environments.</p></li><li><p>Provide technical leadership, mentoring, architecture guidance, and solution reviews.</p></li><li><p>Collaborate with enterprise architects, developers, business teams, and delivery stakeholders.</p></li><li><p>Support production issues, API monitoring, troubleshooting, and platform optimization.</p></li><li><p>Drive Agile delivery, DevOps practices, CI/CD automation, and reusable API frameworks.</p></li></ul><p><br></p><p><strong>Leadership Responsibilities</strong></p><ul><li><p>Lead and mentor Apigee development and API engineering teams.</p></li><li><p>Define API architecture standards, best practices, and reusable frameworks.</p></li><li><p>Conduct API governance reviews, technical workshops, and knowledge-sharing sessions.</p></li><li><p>Participate in architecture councils and technology decision-making.</p></li><li><p>Support solution proposals, estimations, customer discussions, and technical presentations.</p></li></ul><br><p><strong>Required Experience</strong></p><ul><li><p>12+ years of enterprise integration and API management experience with strong Apigee architecture experience.</p></li><li><p>Extensive experience designing enterprise API platforms using Apigee Edge / Apigee X.</p></li><li><p>Strong understanding of API-led connectivity, API lifecycle management, and API governance.</p></li><li><p>Experience delivering large-scale API transformation and digital initiatives.</p></li><li><p>Proven experience in architecture governance, technical leadership, and stakeholder management.</p></li><li><p>Strong knowledge of API security, scalability, performance, and operational best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Technical Skills</strong></p><ul><li><p>Google Apigee Platform (Apigee X / Apigee Edge)</p></li><li><p>Apigee API Proxy Development</p></li><li><p>API Products, Developer Apps, Portals, and Monetization Concepts</p></li><li><p>Apigee Policies and Custom Policies</p></li><li><p>RESTful API Design and Management</p></li><li><p>SOAP Web Services</p></li><li><p>OpenAPI / Swagger Specifications</p></li><li><p>JSON, XML, XPath</p></li><li><p>API Gateway Patterns</p></li><li><p>OAuth 2.0, JWT, TLS, API Keys</p></li><li><p>Rate Limiting, Quotas, Spike Arrest, Caching</p></li><li><p>API Analytics and Monitoring</p></li><li><p>Microservices Integration</p></li><li><p>Enterprise Integration Patterns</p></li><li><p>JavaScript / Java Callouts</p></li><li><p>Git and Version Control</p></li><li><p>CI/CD and DevOps Practices</p></li><li><p>Cloud Platforms (AWS, Azure, GCP)</p></li></ul><p><br></p><p><strong>Good to Have Skills</strong></p><ul><li><p>Apigee Certified Professional Certification</p></li><li><p>Apigee Hybrid Deployment Experience</p></li><li><p>Kubernetes and Docker</p></li><li><p>Service Mesh Architecture</p></li><li><p>Event-Driven Architecture</p></li><li><p>Kafka, JMS, MQ</p></li><li><p>MuleSoft, TIBCO, or other Integration Platforms</p></li><li><p>Enterprise Architecture Frameworks</p></li><li><p>Agile/Scrum Methodologies</p></li><li><p>API Security and Zero Trust Architecture</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Responsibility:</strong></span></span></p><br><p><span><span>Activities that are necessary to govern the successful delivery of Tablet Banking roadmap and strategy by playing an integral role in the projects, initiatives, and changes / enhancements in terms of requirement gathering, documentation, processes, policies, &amp; procedures finalization.</span></span></p><br><ul><li><span><span>Drive achievement of Tablet Banking objectives across delivery, adoption, migration, usage, and performance metrics.</span></span></li><li><span><span>Ensure STP grows year</span></span><span><span>‑</span></span><span><span>on</span></span><span><span>‑</span></span><span><span>year, and discrepancy rates are reduced through process improvements, automation, and enhanced validation.</span></span></li><li><span><span>Continuously monitor channel KPIs and identify improvement opportunities.</span></span></li><li><span><span>Liaise with business, IT, operations, product, compliance, and branch teams for end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end alignment.</span></span></li><li><span><span>Maintain deep knowledge of all relevant processes, system flows, policies, and procedures.</span></span></li><li><span><span>Lead the design, development, and rollout of innovative features for retail products on the Tablet channel.</span></span></li><li><span><span>Drive digital automation initiatives to strengthen STP, reduce manual interventions, and improve Turnaround Time (TAT).</span></span></li><li><span><span>Ensure product and technology deliverables are launched within planned timelines and quality benchmarks.</span></span></li><li><span><span>Develop and execute strategies to enhance frontline adoption and user engagement.</span></span></li><li><span><span>Ensure adoption initiatives translate into higher STP contribution and lower discrepancy ratios.</span></span></li><li><span><span>Partner with branch leadership to reinforce consistent usage across locations.</span></span></li><li><span><span>Lead regular technology upgrades and enhancements to ensure a seamless digital experience.</span></span></li><li><span><span>Own issue triaging and collaborate with engineering, testing, and support teams for prompt resolution.</span></span></li><li><span><span>Conduct root-cause analysis to prevent recurring issues and reduce operational discrepancies.</span></span></li><li><span><span>Coordinate research and documentation for internal/external audits.</span></span></li><li><span><span>Maintain strong governance and process controls in alignment with regulatory expectations.</span></span></li><li><p><span><span>Manage end-to-end production support for Tablet Banking across sourcing, operations, and product teams.</span></span></p><br></li></ul><p><span><span><strong><u>Job Skills &amp; Qualifications:</u></strong>&nbsp;</span></span></p><br><ul><li><span><span>Minimum 2 years of Senior Digital Transformation related experience</span></span></li><li><span><span>Bachelor /Master Graduate</span></span></li><li><span><span>UAE National with Family Book</span></span></li></ul><p><span><span><strong><u>What we offer you:</u></strong></span></span></p><br><ul><li><span><span>Competitive salary package&nbsp;</span></span></li><li><span><span>Strong emphasis on work-life balance and wellbeing across the bank&nbsp;</span></span></li><li><span><span>World-class Learning &amp; Development platform and career development&nbsp;</span></span></li><li><span><span>Generous annual leave entitlement and Private Healthcare&nbsp;</span></span></li><li><span><span>Preferential banking facilities for employees&nbsp;</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations &amp; Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain &amp; Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service &amp; Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing &amp; Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong>&nbsp;</span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.&nbsp;</li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife:&nbsp;</u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.&nbsp;</span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br> <br><br> </div>

About Us<br>Zofeur is the region's first on-demand personal chauffeur platform, offering professional chauffeurs by the minute, hour, day, or month. From school runs and airport drop-offs to garage pickups and RTA inspections, we make car ownership smarter, easier, and more flexible across Dubai, Abu Dhabi, and Sharjah.<br>We were founded on a simple belief: that chauffeur service, a luxury today, should be a daily convenience. We are growing fast and are always looking for talented, motivated people to help us get there.<br>Job Summary<br>We are looking for a CRM Executive, Growth & Marketing to support customer engagement and lifecycle execution across both the Zofeur app and Zofeur Black subscription service.<br>You will be responsible for executing CRM campaigns across key customer journeys, helping drive user activation, engagement, repeat usage, and reactivation through targeted, data-informed communications.<br>This is a hands-on role focused on campaign execution, segmentation support, and multi-channel communication, working closely with the Growth, Creative, and Product teams to ensure a consistent and effective customer experience across all touchpoints.<br>The ideal candidate is detail-oriented, execution-driven, and comfortable working in a fast-paced environment where testing, data, and continuous improvement guide daily work.<br>Key Responsibilities<br>Execute onboarding campaigns to help new users complete their first Zofeur ride. Support retention and engagement campaigns to increase ride frequency and repeat usage. Run reactivation campaigns targeting inactive or low-usage users based on defined segments. Support lifecycle communications for Zofeur Black subscribers, including engagement and renewal messaging. Execute CRM campaigns across push notifications, in-app messages, Whats App, SMS, and email. Set up and schedule campaigns using CRM and engagement platforms. Build and maintain customer segments based on behavioral and usage data. Support A/B testing of campaign messaging, timing, and creatives. Support referral and loyalty campaign execution. Monitor campaign performance and prepare basic reports with key insights. Work closely with creative and content teams to ensure timely and accurate campaign execution. Ensure CRM data accuracy, campaign QA, and proper execution across all platforms. Assist in maintaining campaign calendars and execution timelines. Support improvements to automated journeys under guidance from the Growth & Marketing Manager.<br>Qualifications<br>4 to 6 years in CRM, lifecycle, or marketing execution, ideally in a B2C or app-based business. Experience executing multi-channel campaigns across push, in-app, Whats App, SMS, and email. Hands-on experience with any CRM or engagement platform. Comfortable building segments and working with behavioral and usage data. Strong attention to detail, with solid campaign QA and execution discipline. Able to interpret campaign performance and turn it into simple, useful reporting. A clear communicator who works well with creative, content, and product teams.<br>Bonus Points For<br>Experience in ride-hailing, mobility, or app-based businesses would be highly preferred Hands-on experience with Braze. Familiarity with Hub Spot. Experience in mobility, on-demand, or marketplace apps. Exposure to lifecycle automation and journey building. Familiarity with subscription or membership engagement.

About Us<br>Zofeur is the region's first on-demand personal chauffeur platform, offering professional chauffeurs by the minute, hour, day, or month. From school runs and airport drop-offs to garage pickups and RTA inspections, we make car ownership smarter, easier, and more flexible across Dubai, Abu Dhabi, and Sharjah.<br>We were founded on a simple belief: that chauffeur service, a luxury today, should be a daily convenience. We are growing fast and are always looking for talented, motivated people to help us get there.<br>Job Summary<br>We are looking for a CRM Executive, Growth & Marketing to support customer engagement and lifecycle execution across both the Zofeur app and Zofeur Black subscription service.<br>You will be responsible for executing CRM campaigns across key customer journeys, helping drive user activation, engagement, repeat usage, and reactivation through targeted, data-informed communications.<br>This is a hands-on role focused on campaign execution, segmentation support, and multi-channel communication, working closely with the Growth, Creative, and Product teams to ensure a consistent and effective customer experience across all touchpoints.<br>The ideal candidate is detail-oriented, execution-driven, and comfortable working in a fast-paced environment where testing, data, and continuous improvement guide daily work.<br>Key Responsibilities<br>Execute onboarding campaigns to help new users complete their first Zofeur ride. Support retention and engagement campaigns to increase ride frequency and repeat usage. Run reactivation campaigns targeting inactive or low-usage users based on defined segments. Support lifecycle communications for Zofeur Black subscribers, including engagement and renewal messaging. Execute CRM campaigns across push notifications, in-app messages, Whats App, SMS, and email. Set up and schedule campaigns using CRM and engagement platforms. Build and maintain customer segments based on behavioral and usage data. Support A/B testing of campaign messaging, timing, and creatives. Support referral and loyalty campaign execution. Monitor campaign performance and prepare basic reports with key insights. Work closely with creative and content teams to ensure timely and accurate campaign execution. Ensure CRM data accuracy, campaign QA, and proper execution across all platforms. Assist in maintaining campaign calendars and execution timelines. Support improvements to automated journeys under guidance from the Growth & Marketing Manager.<br>Qualifications<br>4 to 6 years in CRM, lifecycle, or marketing execution, ideally in a B2C or app-based business. Experience executing multi-channel campaigns across push, in-app, Whats App, SMS, and email. Hands-on experience with any CRM or engagement platform. Comfortable building segments and working with behavioral and usage data. Strong attention to detail, with solid campaign QA and execution discipline. Able to interpret campaign performance and turn it into simple, useful reporting. A clear communicator who works well with creative, content, and product teams.<br>Bonus Points For<br>Experience in ride-hailing, mobility, or app-based businesses would be highly preferred Hands-on experience with Braze. Familiarity with Hub Spot. Experience in mobility, on-demand, or marketplace apps. Exposure to lifecycle automation and journey building. Familiarity with subscription or membership engagement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><strong><span>Job Purpose</span></strong></p><br><br><p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</span></p><br><br><p><span>Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Senior Software Engineer.</span></p><br><br><p><span>The Senior Software Engineer is a fully participating member of an agile feature team who works independently on software development and problem resolution. The role involves technical design, software development, implementation, and maintenance of software solutions/products that support the Emirates Group Business.</span></p><br><br><p><span>In this role you will:</span></p><br><br><ul><li>Work with senior technical engineers in the technical design process by contributing to analyzing technical application requirements.</li><li>Convert technical solutions for small to medium-sized initiatives into low-level design and working code.</li><li>Independently write secure and optimized code by implementing Emirates Group approved coding standards.</li><li>Participate in rotational on-call support and actively participate in resolving production issues within SLAs with minimal or no active supervision.</li><li>Responsible for built-in quality and ensuring 100% unit testing as part of the CI/CD pipeline.</li><li>Analyse and fix all identified defects with minimal rework</li><li>Ensure re-factoring practices are adequately adopted to ensure minimum code debt.</li><li>Ensure logging and monitoring hooks are implemented in the code development.</li><li>Continuously stay current with the relevant technologies and implement the learnings to enhance code quality.</li><li>Adhere to the Emirates Group IT coding standards, guidelines, and best practices and contribute to Software Engineering Playbooks and other Standards documents.</li></ul><br>Qualification<p><strong><span>To be considered for the role you must meet the below requirements:</span></strong></p><br><br><ul><li><span>Degree or Honours (12+3 or equivalent) in Computer Science, Computational Mathematics, Computer Engineering, Software Engineering, or a related field.</span></li><li><span>3+ years of software engineering experience, preferably in Agile ways of working.</span></li></ul><ul><li>Experience with technologies and frameworks such as Java, Spring Framework, Spring Boot, Hibernate, React, microservices architecture, RESTful APIs, containerization technologies (Docker/Kubernetes), and cloud platforms.</li><li>Experience designing, developing, and maintaining medium to large-scale enterprise applications and modules.</li><li>Solid understanding of software testing concepts, including unit testing, functional testing, test automation, and CI/CD practices.</li><li>Strong problem-solving skills with the ability to analyze and resolve a variety of technical issues.</li><li>Strong Agile software development, systems analysis, and technical design skills, with the ability to translate business requirements into scalable, maintainable, and secure technical solutions.</li><li>Hands-on experience using AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT, Cursor, Claude, or equivalent) for code development, debugging, testing, refactoring, and technical documentation, with an understanding of responsible AI usage and code validation practices.</li></ul><br><p><span>Leadership Role: No</span></p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel</p><br><br><p>stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our</p><br><br><p>website www.emirates.com/careers.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span>The Technical Product Owner works with the Business Leaders in the development of the <b>IT Portfolio (IT, Digital and Ecommerce Roadmap)</b> for the business unit, aligned with its strategic goals and is the main contact person for the business unit.<br></span></li><li><span>Manages the technical aspects of the product development alongside the product owner/manager, acting as a bridge that connects business and development teams, grooming the requirements and providing technical assistance in the backlog ordering, creation and communication.<br></span></li><li><span><b><u>Technical Solution Envisioning and Relationship Management:</u>&nbsp;</b><br><span>Build a strong partnership with business unit leadership (business domain) and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities <br>Assist and advice the Product Owner on key technical decisions and contributes to the elaboration of the <b>House of Quality (HoQ) / Product Backlog (Epic)</b><br>Work alongside business product owner to define, manage and accept user stories<br>Participate in RFx process and evaluates functional capabilities of vendors/solutions<br>Evaluating the proposed solution to ensure business fitment<br>Support development of business cases, operating model changes, solutions, business buy-in and integrate in planning and budgeting cycles<br>Bring new thinking and innovation to the business<br><b><u>Technical Solution Delivery</u></b><br>Contribute to the solution definition and architecture development (including phase out plans) with the Principal Engineer<br>Support the Senior Program Manager and Scrum Master/Project Manager in the program/project plan definition<br>Take part in sprint planning and clear all technical questions<br>Support the Product Manager with the elaboration of the product backlog and be responsible for user stories to meet DOR (definition of ready), in particular:<br>o&nbsp;&nbsp; Breakdown of user stories<br>o&nbsp;&nbsp; Specifying the user stories acceptance criteria<br>o&nbsp;&nbsp; References to UX/UI, High-Level Design (HLD) and Low-Level Design (LLD)<br></span></span></li><li><span>Contribute to the improvement of the solution demand &amp; delivery practices, procedures, methodologies and tools<br></span></li><li><span>Prepares/contributes to the preparation of the Business Requirements Documents (BRD) in traditional projects<br></span></li></ul><br><span>Requirements</span><ul><li><span>Degree in Computer Science/IT/Engineering/Science<br></span></li><li><span>IT Experience of 5-7 years (Band H) and over 7 years (Band I) and Business Domain Experience of 3-5 years (Band H) and over 5 years (Band I) <br></span></li><li><span>Solid Ecommerce experience (front end and back end technical solutions) including, feature implementation, platforms migration, code optimization, ecommerce features implementation)<br></span></li><li><span>Senior experience with system and data architecture <b>(Data Warehouse, Data Lake, server side optimization)</b><br></span></li><li><span>Senior experience in back end systems <b>(Microsoft Dynamics, POS systems, Marketing automation, Customer Data Platform integration)</b><br></span></li><li><span>Experience with working in Scrum or Agile environments and in the conduction of Design Thinking sessions<br></span></li><li><span>Strong knowledge in UX design, website and mobile development etc<br></span></li><li><span>Demonstrable experience working in a similar role<br></span></li><li><span><span>Strong understanding of business operating models across one or more industry verticals, including </span><b><span>Retail, Automotive, Banking, Financial Services, Treasury, Insurance,</span></b><span> and </span><b><span>Real Estate</span></b><span>.</span><br></span></li><li><span><span>In-depth knowledge of industry-specific business processes, enterprise systems, technology landscapes, and best practices within the relevant business domains</span><br></span></li><li><span>Developing solution design &amp; architecture, infrastructure and technology, sourcing &amp; procurement,&nbsp;IT Security Management, Service Management<br></span></li><li><span>Proficient in <b>IT Quality Assurance</b>, including test planning, quality standards, defect management, and process improvement.<br></span></li><li><span>Strong experience in <b>IT Project Management</b>, including project planning, execution, stakeholder management, risk management, and delivery.<br></span></li><li><span>Proven expertise in <b>IT Vendor Management</b>, including vendor evaluation, contract management, performance monitoring, and service delivery governance.<br></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Role: Associate Analyst- Model Risk Management&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></span></p><br><p><span><span><strong>Location: Abu Dhabi</strong></span></span></p><br><p><span><span><strong>This position is for fresh graduates UAE Nationals only.</strong></span></span></p><br><p><span><span><strong>Role purpose:</strong></span></span></p><br><ul><li><p><span><span>The role supports the Model Risk Management and AI Risk team in day-to-day activities covering model governance, AI risk governance, independent review support, model inventory administration, monitoring, issue tracking and management information.&nbsp;</span></span></p><br></li><li><p><span><span>The position is designed for a fresh graduate or early-career hire who will develop a sound foundation in model lifecycle risk and the responsible use of artificial intelligence in banking.</span></span></p><br></li><li><p><span><span>Under supervision and with structured training, the role holder will assist with evidence gathering, analytical review, documentation and coordination across stakeholders.&nbsp;</span></span></p><br></li><li><p><span><span>The role requires curiosity, attention to detail, sound quantitative aptitude, integrity and the ability to communicate clearly with technical and non-technical colleagues.</span></span></p><br></li></ul><p><span><span><strong>Key accountabilities / Responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Provide proactive administrative, analytical and coordination support to the Model Risk Management and AI Risk team.</span></span></p><br></li><li><p><span><span>Assist in maintaining complete and accurate model and AI use-case inventory, including ownership, purpose, status, risk tier, validation, monitoring and approval information.</span></span></p><br></li><li><p><span><span>Support model identification, risk classification, initial screening and lifecycle governance activities using approved templates and procedures.</span></span></p><br></li><li><p><span><span>Assist with independent model and AI review activities by collecting documentation, checking data completeness, reproducing basic analyses and documenting observations under supervision.</span></span></p><br></li><li><p><span><span>Support basic quantitative testing using Excel and, as capability develops, Python, R or SAS for data quality, performance, stability, sensitivity, fairness and monitoring analyses.</span></span></p><br></li><li><p><span><span>Help review AI use cases for responsible AI considerations, including data quality, fairness, transparency, explainability, human oversight, privacy, security, robustness and appropriate use.</span></span></p><br></li><li><p><span><span>Support preparation of committee packs, dashboards, risk appetite reporting, regulatory assessments and management information for model and AI risk oversight.</span></span></p><br></li><li><p><span><span>Track validation plans, monitoring submissions, model or AI changes, conditions, findings and remediation actions, and follow up with stakeholders on agreed timelines.</span></span></p><br></li><li><p><span><span>Maintain clear working papers, evidence, version control and audit trails in line with approved policies, procedures and information-handling requirements.</span></span></p><br></li><li><p><span><span>Contribute to automation and process improvement opportunities that improve the quality, consistency and efficiency of governance, validation and reporting activities.</span></span></p><br></li><li><p><span><span>Participate in training and progressively build knowledge of banking models, AI and machine learning, model risk, responsible AI, statistics, regulation and ADIB governance processes.</span></span></p><br></li><li><p><span><span>Escalate incomplete information, control concerns, missed timelines or potential policy breaches&nbsp;</span></span></p><br></li></ul><p><span><span><strong>Specialist skills / technical knowledge required for this role:</strong></span></span></p><br><ul><li><p><span><span>Bachelor's degree in Statistics, Mathematics, Data Science, Computer Science, Artificial Intelligence, Quantitative Finance, Economics, Engineering, Actuarial Science or a related quantitative discipline.</span></span></p><br></li><li><p><span><span>Fresh graduate or up to two years of relevant internship or work experience. Banking experience is advantageous but not mandatory.</span></span></p><br></li><li><p><span><span>Foundation knowledge of statistics, data analysis, machine learning or model development concepts, with a strong willingness to learn risk governance and validation.</span></span></p><br></li><li><p><span><span>Good working knowledge of Microsoft Office, particularly Excel and PowerPoint. Exposure to Python, R, SAS, SQL, Power BI or similar analytical tools is advantageous.</span></span></p><br></li><li><p><span><span>Strong analytical, research, problem-solving and documentation skills, with careful attention to data quality and detail.</span></span></p><br></li><li><p><span><span>Clear written and verbal communication, professional judgement, teamwork, adaptability and commitment to continuous development.</span></span></p><br></li><li><p><span><span>Awareness of responsible AI, model risk, data privacy, information security or banking regulation is advantageous but not mandatory.</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Creative Designer</u></b></p><br><p><b>ROLE AND RESPONSIBILITIES</b></p><br><p>We are looking for a Creative Designer to help deliver compelling marketing campaigns and brand experiences across the Middle East region.<br>&nbsp;</p><br><p>You'll work across a wide range of channels, creating high-quality creative assets that bring our campaigns, products, and brand to life.<br>&nbsp;</p><br><p>We're looking for a creative designer who can contribute ideas, develop creative concepts, and execute work to a high standard across digital, social, web, email, events, and print.<br>&nbsp;</p><br><p>Working closely with the Middle East Marketing Manager, you'll play a key role in helping us scale creative output, improve speed to market, and reduce reliance on external agencies.<br>&nbsp;</p><br><p><b>Creative Design &amp; Campaign Delivery</b></p><br><ul><li><p>Design high-quality creative assets for marketing campaigns that align with business objectives and brand guidelines.</p><br></li><li><p>Prepare design options, layouts, and visual concepts for review and feedback.</p><br></li><li><p>Use AI-powered creative tools to accelerate concept development, asset creation and content adaptation</p><br></li><li><p>Help evolve and maintain our visual identity across all customer touchpoints</p><br></li><li><p>Ensure all creative work aligns with brand guidelines and delivers a consistent customer experience</p><br></li><li><p>Explore new creative approaches and technologies that enhance content quality, efficiency, and engagement</p><br></li></ul><p><b>Creative Operations &amp; Collaboration</b></p><br><ul><li><p>Partner with marketing manager and stakeholders to deliver design assets, templates and creative solutions that meet business objectives</p><br></li><li><p>Manage multiple projects simultaneously while maintaining quality and attention to detail</p><br></li><li><p>Prepare and deliver final artwork and assets across digital and print formats</p><br></li><li><p>Collaborate effectively across global teams and contribute to a culture of creative excellence</p><br></li></ul><p><b>AI &amp; Creative Innovation</b></p><br><ul><li><p>Leverage AI-powered creative tools to improve creative workflows, increase output, and reduce production time</p><br></li><li><p>Identify opportunities to automate repetitive design tasks and streamline content creation processes</p><br></li><li><p>Stay informed on emerging AI technologies and evaluate how they can be applied across creative and marketing functions</p><br></li><li><p>Use AI responsibly and in line with brand, legal, compliance, and governance requirements</p><br></li><li><p>Contribute to the adoption of AI-enabled best practices across the wider creative team</p><br></li></ul><p><b>KEY SKILLS AND EXPERIENCE</b></p><br><ul><li><p>5+ years' experience in creative design or graphic design</p><br></li><li><p>Strong portfolio demonstrating campaign creative, digital design, branding, events &amp; print design work</p><br></li><li><p>Expert proficiency in Adobe Creative Suite, Canva and Figma</p><br></li><li><p>Experience designing for social media, digital advertising, websites, email marketing, presentations, and print</p><br></li><li><p>Experience using AI-powered creative tools, such as Adobe Firefly, Midjourney, ChatGPT, or similar platforms to support creative development and content production</p><br></li><li><p>Strong understanding of typography, layout, visual hierarchy, and brand design principles</p><br></li><li><p>Experience working within brand guidelines while bringing fresh creative thinking to projects</p><br></li><li><p>Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment</p><br></li><li><p>Strong communication and stakeholder management skills.</p><br></li><li><p>Fluent English, Arabic is a plus.</p><br></li><li><p>Motion graphics or basic video editing experience using After Effects, Premiere Pro, CapCut, or similar tools.</p><br></li><li><p>Experience creating short-form social media content, animated banners, GIFs, or simple video assets.</p><br></li><li><p>Experience building AI-assisted creative workflows or implementing creative automation processes</p><br></li><li><p>Experience working with global brands or international marketing teams</p><br></li><li><p>Experience within financial services, fintech, or regulated industries</p><br></li></ul><p>CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p><br></p><p>•&nbsp;&nbsp;Trusted Revenue expert to internal stakeholders to ideate transformative approaches and deliver complex and challenge pricing projects;&nbsp;guided by company strategy and global pricing strategy.</p><p>•&nbsp;&nbsp;Maximize revenue and profitability across Hertz UAE's rental operations by developing and executing data-driven pricing, yield, and inventory strategies.&nbsp;</p><p>•&nbsp;&nbsp;The Revenue and Yield Analyst is responsible for analyzing market trends, customer demand, and competitor activity to optimize fleet utilization, dynamic pricing, and channel performance.&nbsp;</p><p>•&nbsp;&nbsp;The role works closely with Sales, Operations, and Marketing teams to ensure that revenue targets are met while maintaining customer satisfaction and market competitiveness.</p><p><br></p><p><br></p><p><b>What you will do :</b></p><p><br></p><p>Revenue Management</p><p>•&nbsp;&nbsp;Develop and implement pricing strategies to maximize revenue per available car (RPD &amp;RPM) and yield across locations and channels.</p><p>•&nbsp;&nbsp;Monitor and adjust daily, weekly, and seasonal pricing based on demand forecasts, competitor activity, and market trends.</p><p>•&nbsp;&nbsp;Analyze revenue performance across different segments (retail, corporate, online, walk-in, etc.).</p><p>Yield Optimization</p><p>•&nbsp;&nbsp;Manage fleet allocation and vehicle group mix to align with demand patterns and profitability targets.</p><p>•&nbsp;&nbsp;Optimize rental duration, utilization rates, and overbooking strategies to ensure maximum fleet productivity.</p><p>•&nbsp;&nbsp;Track performance by location, segment, and product line to identify underperforming areas and take corrective action.</p><p>Data Analysis &amp; Forecasting</p><p>•&nbsp;&nbsp;Use historical data and predictive analytics to generate demand forecasts and revenue projections.</p><p>•&nbsp;&nbsp;Prepare and present weekly/monthly performance reports with actionable insights for senior management.</p><p>•&nbsp;&nbsp;Conduct deep-dive analysis on pricing effectiveness, channel profitability, and customer behavior.</p><p>Collaboration &amp; Strategy</p><p>•&nbsp;&nbsp;Work with the sales and marketing teams to align pricing strategies with campaigns, promotions, and channel-specific goals.</p><p>•&nbsp;&nbsp;Collaborate with operations and fleet teams to ensure that pricing and availability match operational capacity.</p><p>•&nbsp;&nbsp;Support the budgeting and business planning process with accurate revenue forecasting models.</p><p><br></p><p>System &amp; Process Management</p><p>•&nbsp;&nbsp;Analyse pricing and revenue configurations within revenue management systems and rental platforms.</p><p>•&nbsp;&nbsp;Maintain rate integrity across systems (website, GDS, OTAs, corporate portals, etc.).</p><p>•&nbsp;&nbsp;Drive automation and efficiency improvements in revenue processes and tools.</p><p><br></p><p>Market &amp; Competitor Intelligence</p><p>•&nbsp;&nbsp;Conduct regular market analysis to benchmark Hertz pricing against key competitors.</p><p>•&nbsp;&nbsp;Monitor events, seasonality, and external factors (e.g., tourism trends, fuel prices, airline activity) that impact rental demand.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful :</b></p><p><br></p><ul><li>&nbsp;Strong data analysis skills; ability to interpret large data sets to make pricing and inventory decisions.</li><li>Proficiency in Microsoft Excel, Power BI, or Tableau for dashboarding and reporting.</li><li>Experience with Revenue Management Systems (RMS) and Reservation Systems (e.g., Wheels, Rent Centric, or similar).</li><li>&nbsp;Understanding of pricing models, yield strategies, and forecasting techniques.</li><li>Financial acumen — ability to connect pricing decisions with P&amp;L impact</li><li>Ability to formulate and execute revenue-maximizing strategies based on real-time and forecast data.</li></ul><p><br></p><p><b>What equips you for the role :</b></p><p><br></p><ul><li>Any University Graduate</li><li>Excellent written and verbal communication skills to present insights to non-technical stakeholders.</li><li>Strong attention to detail and ability to balance short-term tactics with long-term strategy.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About This Opportunity</strong></p><br><br><p>Experienced IT/Telecom Operations professional with strong expertise in Incident Management, Major Incident Handling, and L1 Monitoring Operations within 24/7 production environments. Acts as the onsite focal point for managing and coordinating offshore operational teams, ensuring timely incident resolution, SLA compliance, service availability, and operational excellence.</p><br><br><p><strong>Key Responsibilities</strong></p><br><br><ul><li>Lead and coordinate Incident Management and L1 Monitoring Operations.</li><li>Manage major/critical incidents, ensuring rapid service restoration within SLA targets.</li><li>Conduct incident bridge calls, drive escalations, and provide stakeholder communications.</li><li>Govern alarm/event monitoring, ticket management, troubleshooting, assignment, and escalation activities.</li><li>Ensure effective handling of incidents, recurring issues, and Root Cause Analysis (RCA) follow-up.</li><li>Coordinate with technical teams to resolve operational and service-impacting issues.</li><li>Monitor and improve offshore team performance against SLAs and KPIs.</li><li>Analyze incident trends and recommend process, monitoring, and automation improvements.</li><li>Maintain operational procedures, escalation matrices, and troubleshooting guidelines.</li><li>Support service readiness, knowledge transfer, and continuous service improvement initiatives.</li><li>Prepare operational, SLA, KPI, and incident performance reports.</li></ul><p><strong>Required Skills &amp; Experience</strong></p><br><br><ul><li>Bachelor's degree in Telecommunications, Computer Science, IT, Engineering, or related field.</li><li>5+ years of experience in IT/Telecom Operations, NOC, SOC, Service Operations, or Incident Management.</li><li>Strong experience managing Major Incidents and production support environments.</li><li>Hands-on knowledge of L1 monitoring, event/alarm management, ticketing, and escalation processes.</li><li>Experience coordinating offshore operations teams.</li><li>Strong understanding of ITIL Incident, Problem, and Change Management practices.</li><li>Experience with HPSM, OBM, Nagios, and AppDynamics.</li><li>Knowledge of infrastructure, applications, servers, networking, virtualization, and cloud technologies.</li><li>Strong analytical, troubleshooting, stakeholder management, and communication skills.</li><li>Ability to work under pressure and manage multiple priorities in a 24/7 environment.</li></ul><p><strong>Preferred Qualifications</strong></p><br><br><ul><li>ITIL Foundation certification or higher.</li><li>Experience in Telecom Managed Services.</li><li>Knowledge of automation, AIOps, cloud platforms, containers, and Kubernetes.</li><li>Understanding of networking technologies such as routers, switches, firewalls, and load balancers.</li><li>Experience with SLA/KPI reporting, Problem Management, RCA, and continuous improvement programs.</li></ul><p>Core Competencies: Major Incident Management, Service Operations, L1 Monitoring, ITIL, SLA/KPI Management, RCA, Offshore Team Coordination, Production Support, Customer Management, Operational Excellence, and Continuous Improvement.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> United Arab Emirates (AE) || Dubai</p><br><br><p><strong>Req ID:</strong>&nbsp;788276 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About Amazon Operations<br>Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy to the moment their item is delivered ,from desktop to doorstep. Across the region, we have multiple Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.<br>About the Role<br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse and Delivery Network.<br>We are looking for motivated, customer-focused people who want to join our team as a Facilities Coordinator in our Reliability, Maintenance and Engineering team. The focus of this role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard, and to provide high levels of equipment availability through continuous improvement.<br>Key job responsibilities<br>The Reliability Maintenance Engineering coordinator will role model health and safety best practices and monitor those around them to ensure they follow the example they set. <br>- You will work in a hands-on manner and demonstrate Subject Matter Expert levels of knowledge on all Material Handling Equipment in the building.<br>- You will coach and mentor the technicians on shift while supporting the line manager and supervising the shift in their absence. <br>- You will provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing issues effectively.<br>- You will support continuous improvement of systems in a standard manner across the network and develop and maintain good working relationships across all levels in the organization. <br>- You will demonstrate a strong understanding of Overall Equipment Effectiveness and equipment performance metrics. <br>- You will also be responsible for the management of contractors working within the facility. <br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.<br>- 1+ years of working with computers and Microsoft Office products and applications experience<br>- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 1+ years of industrial controls and automation experience<br>- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects<br>- Experience in material handling systems (MHS) installation, operation and maintenance<br>- Experience with PLC (Programmable Logic Controller)-controlled automation and issue diagnosis in a continuous process or production environment, or experience working with electrical and mechanical conveyance systems<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Our Client:</strong> <p>Our client is seeking a <strong>Finance Manager</strong> to join their team onsite in <strong>Abu Dhabi, UAE</strong>. The Finance Manager will be responsible for leading the finance function of the UAE entity, ensuring accurate financial reporting, statutory compliance, robust financial governance, and effective treasury management.&nbsp;</p><br><br> <strong>Responsibilities:</strong> <ul> <li>Lead the end-to-end finance and accounting function for the UAE entity, ensuring accurate financial records, IFRS compliance, and timely month-end and year-end closing activities. </li><li>Prepare monthly, quarterly, and annual financial reports, including management accounts, balance sheet reconciliations, variance analysis, and reporting packages. </li><li>Own all UAE tax and statutory compliance requirements, including VAT filings, Corporate Tax compliance, regulatory submissions, and coordination with external auditors and tax advisors. </li><li>Lead the company’s e-invoicing readiness and compliance initiatives, ensuring finance systems and invoicing processes remain aligned with regulatory requirements. </li><li>Manage the centralized accounting and settlement process for collections, including revenue allocation, profit centre accounting, invoice validation, reconciliations, and partner settlements. </li><li>Oversee reconciliations with banks, payment gateways, ICP, partners, and subsidiaries, ensuring accuracy and timely resolution of discrepancies. </li><li>Manage intercompany accounting activities, including recharge billing, reconciliations, settlements, transfer pricing support, and balance confirmations across group entities. </li><li>Oversee treasury operations, accounts payable, accounts receivable, payroll accounting, fixed assets, cash flow management, and working capital controls. </li><li>Provide leadership and guidance to the finance team, ensuring timely execution of financial activities and continuous capability development. </li><li>Collaborate with Operations, HR, Procurement, Commercial, and Legal teams to support budgeting, commercial contracts, business initiatives, and decision-making. </li><li>Drive continuous improvement in finance processes, internal controls, ERP optimization, automation initiatives, and governance frameworks. </li></ul> <strong>Requirements:</strong> <p><strong>Education:</strong></p><br><br> <ul> <li>Minimum Bachelor’s degree in Finance, Accounting, Commerce, or a related discipline. </li><li>Professional qualification such as CA, ACCA, CPA, or equivalent. </li></ul> <p><strong>Experience:</strong></p><br><br> <ul> <li>8-12 years of finance and accounting experience, including responsibility for a legal entity finance function with multiple entities. </li><li>Strong experience in financial reporting, management accounting, and statutory compliance. </li><li>Proven expertise in VAT, Corporate Tax, regulatory compliance, and audit management within the UAE. </li><li>Experience in treasury management, cash flow monitoring, reconciliations, revenue accounting, and settlement processes. </li><li>Strong understanding of intercompany accounting, financial controls, and ERP-based finance operations. </li><li>Experience in regulated and transaction-intensive industries such as retail, BPO, banking, government services, or hospitality is preferred. </li></ul> <strong>Key Skills:</strong> <ul> <li>Financial Reporting &amp; Management Accounting </li><li>VAT, Corporate Tax &amp; Statutory Compliance </li><li>Treasury &amp; Cash Flow Management </li><li>Revenue, Bank &amp; Balance Sheet Reconciliations </li><li>Intercompany Accounting &amp; Settlements </li><li>Budgeting, Forecasting &amp; Financial Analysis </li><li>Audit Readiness &amp; Internal Controls </li><li>ERP Systems &amp; Advanced Excel </li><li>Process Improvement &amp; Automation </li><li>Leadership &amp; Stakeholder Management </li></ul> <strong>Halian Group:</strong> <p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong><span>Microsoft 365 Adoption Success Manager &amp; Business Analyst</span></strong><br> <br> <span>The Microsoft 365 Adoption Success Manager &amp; Business Analyst is responsible for driving the successful adoption and value realization of Microsoft 365 across the organization. Working closely with business and technology stakeholders, this business-focused role identifies opportunities to improve collaboration, productivity, automation, and user experience through effective use of M365 capabilities. The role is focused on business engagement, process improvement, adoption, and change enablement rather than technical implementation.</span><br> <br> <strong><span><u>Key Responsibilities</u></span></strong></span></span> <ul> <li><span><span><span>Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities.</span></span></span> </li><li><span><span><span>Gather, document, and prioritize business requirements and process improvement initiatives.</span></span></span> </li><li><span><span><span>Analyze and map current-state and future-state business processes to Microsoft 365 capabilities.</span></span></span> </li><li><span><span><span>Identify and develop practical M365 use cases that deliver measurable business outcomes.</span></span></span> </li><li><span><span><span>Facilitate workshops, demonstrations, and proof-of-concept activities to showcase M365 value.</span></span></span> </li><li><span><span><span>Drive adoption of Microsoft 365 services including Copilot, Teams, SharePoint, OneDrive, Viva, Power BI, Entra, Purview, Defender, Intune, and Microsoft Graph.</span></span></span> </li><li><span><span><span>Establish and support an internal champions network to encourage sustainable adoption.</span></span></span> </li><li><span><span><span>Define, measure, and report on value realization metrics, including productivity improvements, automation benefits, and Copilot-assisted outcomes.</span></span></span> </li><li><span><span><span>Provide business-focused recommendations, roadmaps, and executive reporting aligned to organizational goals.</span></span></span> </li></ul> <span><span><u><strong><span>Requirements</span></strong></u></span></span> <ul> <li><span><span><span>4–5+ years of experience in Microsoft 365 adoption, digital workplace, business analysis, or change management roles.</span></span></span> </li><li><span><span><span>Proven ability to translate business requirements into practical digital solutions.</span></span></span> </li><li><span><span><span>Strong stakeholder engagement, facilitation, workshop, and communication skills.</span></span></span> </li><li><span><span><span>Experience documenting business processes, requirements, and adoption strategies.</span></span></span> </li><li><span><span><span>Strong understanding of Microsoft 365 capabilities and their business applications.</span></span></span> </li><li><span><span><span>Ability to operate independently and influence stakeholders at all levels.</span></span></span> </li></ul> <span><span><u><strong><span>Preferred Profile</span></strong></u></span></span> <ul> <li><span><span><span>Business-oriented and outcome-focused rather than deeply technical.</span></span></span> </li><li><span><span><span>Proactive, consultative, and customer-focused mindset.</span></span></span> </li><li><span><span><span>Experience working with organizations in the early stages of Microsoft 365 adoption.</span></span></span> </li><li><span><span><span>Comfortable working in regulated, secure, or sensitive environments.</span></span></span> </li></ul> <span><span><u><strong><span>Deliverables</span></strong></u></span></span> <ul> <li><span><span><span>Business requirements documentation.</span></span></span> </li><li><span><span><span>Current-state and future-state process maps.</span></span></span> </li><li><span><span><span>M365 use case and capability mapping.</span></span></span> </li><li><span><span><span>Adoption roadmap and recommendations.</span></span></span> </li><li><span><span><span>Proof-of-concept outcomes.</span></span></span> </li><li><span><span><span>Value realization metrics and executive reports.</span></span></span> </li><li><span><span><span>Knowledge transfer materials and champion enablement.</span></span></span> </li><li><span><span><span>Final engagement summary and handover documentation.</span></span></span> </li></ul> <br> <span><span>Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve. #LI-JJ1</span></span><br> &nbsp; <br><br> </div>

Location: UAECompany: Bookra Solutions Employment Type: Full-time<br>About Bookra Solutions Bookra Solutions is a growing technology company providing small and medium-sized businesses with an integrated platform for business management, POS, accounting, invoicing, and tax compliance. We are looking for an experienced and proactive Accountant to join our team and support both our internal financial operations and the continued development of our accounting platform.<br>Role Overview The Accountant will be responsible for maintaining accurate financial records, supporting tax and regulatory compliance, preparing financial reports, and assisting with the accounting requirements of the business. Because Bookra is an accounting and business-management technology platform, the role will also work closely with our product and management teams to ensure that accounting workflows within the system are practical, accurate, and aligned with the needs of UAE businesses.<br>Key Responsibilities Manage day-to-day bookkeeping and accounting activities. Maintain general ledger, accounts payable, accounts receivable, and bank reconciliations. Prepare monthly financial statements, management reports, profit & loss statements, and balance sheets. Support budgeting, cash-flow monitoring, and financial planning. Prepare and review VAT calculations, VAT returns, and supporting documentation. Support UAE Corporate Tax compliance and related accounting requirements. Maintain proper accounting records and supporting documentation in accordance with UAE regulations. Assist management with financial analysis and business performance reporting. Review customer accounting workflows and provide guidance on best accounting practices. Support customers when needed with accounting setup, chart of accounts, VAT configuration, invoicing, and financial reporting. Work with the product and development teams to review accounting features and workflows within the Bookra platform. Identify opportunities to improve accounting automation, reports, reconciliation processes, and financial controls within the platform. Help test new accounting and financial features before release. Stay informed about changes to UAE VAT, Corporate Tax, e-invoicing, and accounting regulations.<br>Requirements Bachelor's degree in Accounting, Finance, or a related field. Practical accounting or bookkeeping experience. Strong understanding of financial statements and general accounting principles. Good knowledge of UAE VAT and Corporate Tax requirements. Experience using accounting software or ERP systems. Strong Excel skills. High attention to detail and accuracy. Good analytical and problem-solving skills. Ability to communicate accounting concepts clearly to non-accounting colleagues and customers. Comfortable working in a growing technology/startup environment.<br>Preferred Qualifications Experience in one or more of the following would be an advantage:Accounting software, ERP, POS, or Saa S companies. UAE SME accounting. FTA VAT and Corporate Tax processes. Retail, restaurants, trading companies, or service businesses. Zoho Books, Quick Books, Xero, Odoo, Tally, or similar accounting platforms. UAE e-invoicing requirements. ACCA, CMA, CPA, CA, or similar professional accounting qualification.<br>What We Are Looking For We are looking for someone who is not only comfortable preparing accounts, but also understands how businesses actually use accounting systems. The ideal candidate is curious, technology-friendly, detail-oriented, and interested in helping us build a platform that makes accounting and financial management easier for small businesses.<br>Why Join Bookra Solutions? You will have the opportunity to join Bookra at an early stage and have a direct impact on both the financial operations of the company and the development of an accounting platform used by businesses across the UAE. You will work closely with management, technology, and customers, with significant opportunity to grow as the company expands.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As&nbsp;<b>UAE Commercial Card Product Manager</b>, you will be the primary owner of Citi's commercial cards business in the UAE — one of Citi's Tier 1 markets — while also contributing to the broader MEA cards strategy. Reporting to the Middle East &amp; Pakistan (MEP) Subcluster Payments Head, this is a high-impact, execution-focused role where your decisions will directly shape revenue performance, product development, client acquisition, and risk management across the portfolio.</p><br><br><p><b>Responsibilities</b></p><br><br><ul><li>Own the end-to-end commercial card product strategy, roadmap, and P&amp;L for the UAE, with accountability for revenue growth, expense oversight, product governance, and compliance with Citi's risk and regulatory frameworks.</li><li>Drive regular product performance reviews using financial metrics, client utilization data, and competitive benchmarking to identify opportunities, address underperformance, and inform roadmap priorities.</li><li>Lead the development and rollout of new commercial card capabilities, managing cross-functional delivery across Technology, Operations, and Product — while contributing UAE market expertise to broader MEA product initiatives.</li><li>Partner with Relationship Managers and the Commercial Cards Sales team to drive client origination, pipeline growth, and deal conversion — acting as the primary product authority in client engagements.</li><li>Work with Implementation teams to accelerate client ramp-up post-onboarding, and develop sales enablement materials and value propositions to support commercial outreach.</li><li>Define and track commercialization KPIs including pipeline growth, conversion rates, and spend ramp metrics.</li><li>Ensure robust management of product-level risks — credit, operational, regulatory, and reputational — maintaining adherence to Citi's control frameworks and serving as the point of accountability for audit, compliance, and regulatory inquiries.</li><li>Align cross-functional partners across Technology, Operations, Sales, Risk, Compliance, and Finance to execute the product roadmap, and represent UAE commercial cards in senior internal forums with clear performance updates and strategic recommendations.</li><li>Build and maintain strong relationships with key clients, acting as a trusted product advisor and escalation point on product-related matters.</li></ul><br><p><b>Required Qualifications &amp; Skills</b></p><br><br><ul><li>7+ years of experience in product management or payments demonstrated ownership of product P&amp;L and delivery outcomes.</li><li>Proven experience in commercial cards or B2B payments, with strong understanding of card product economics, client lifecycle, and competitive dynamics in the MEA/UAE market.</li><li>Familiarity with digital payment innovations such as virtual cards, AP automation, integrated payables, or real-time payment connectivity.</li><li>Track record of executing with speed and discipline — translating strategy into concrete product milestones, client outcomes, and measurable revenue results.</li><li>Hands-on experience in new product development or capability rollout, including cross-functional coordination, business case development, and go-to-market execution.</li><li>Strong commercial acumen with the ability to identify growth opportunities, structure client solutions, and partner effectively with Sales and Relationship Management teams.</li><li>Solid understanding of risk and control principles relevant to banking products, with experience managing regulatory and operational risk in product management contexts.</li><li>Bachelor's degree or equivalent professional experience in Business, Finance, Economics, or a related discipline.</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Market Segments and Services<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>