Call Center Jobs in UAE
5513 Jobs Found
Join Our Team at Eaton: Empowering Tomorrow, Today!<br><br>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.<br><br>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.<br><br>Within this segment, Eaton has an opening for Offer Manager – Global Data Center Segment. This position is responsible for owning and scaling Eaton’s data center services offers globally defining the offer strategy, standardizing the offer content and delivery model, and enabling consistent, repeatable customer outcomes across regions. This role sits at the intersection of post-order execution, field and project services, quality/customer satisfaction, and commercial operations, ensuring Eaton’s services are packaged, positioned, priced, and operationally executable for the world’s most demanding, programmatic hyperscale and colocation customers.<br><br>What You’ll Do<br><br> Services Offer Strategy & Portfolio Ownership Act as global post‑order CoE offer owner for Data Center Services. Own the end‑to‑end lifecycle of global DC service offers (commissioning, installation/energization, preventive maintenance, EPMS/power quality, and lifecycle programs). Define offer segmentation by customer type (hyperscale vs. colocation) and geography, balancing standardization with local needs. Build and maintain a services roadmap aligned to segment priorities and customer requirements. Partner with Global IT to drive digital tools (VOC, training, reporting) that standardize offers and execution. Standardization & Repeatability (Global Scale) Design globally deployable service standards (scope, deliverables, assumptions, acceptance criteria) to reduce regional variance. Enable “one way to sell / one way to deliver” service offers in collaboration with cross‑functional stakeholders. Govern core offer documentation (playbooks, SOW templates where applicable, service descriptions, customer collateral). Drive digital enablement with IT to standardize safe, quality execution across field operations. Commercial Enablement (Sell‑With & Sell‑Through) Enable regions to quote and sell services through clear value propositions, differentiation, and GTM guidance. Develop pricing guardrails with Finance (rate structures, bundling, attach strategies, deal qualification). Support strategic global pursuits with clear, executable service scope and risk visibility. Leverage digital tools to increase sales effectiveness across target customers and segments. Delivery Model Alignment (Make It Executable) Ensure service offers are operationally ready (capacity assumptions, skills, prerequisites, tools, and handoffs). Partner with post‑order leaders to improve delivery performance (readiness, site access, commissioning execution). Integrate structured field and program feedback into continuous offer improvement. Customer Outcomes, Quality & Metrics Define and track offer‑level success metrics (attach rate, margin contribution, delivery performance, FTR quality, customer satisfaction). Provide insights and dashboards to drive adoption, consistency, and improved customer experience. Advance digitalization across reporting and metrics to support customer satisfaction roadmaps. Cross‑Functional & Global Stakeholder Leadership Lead across a global matrix (engineering, services, supply chain, marketing, sales ops, PMO, quality) without direct authority. Bridge global standards and regional execution to ensure offers remain scalable, practical, and regionally relevant.<br><br><br>Qualifications<br><br>Bachelor’s degree from an accredited institution. Minimum 15 years of experience across one or more of the following: services offer management, product/offer management, program management, services commercialization, post-order execution, or field/project services in a complex B2B environment.<br><br><br>Skills<br><br>Experience supporting data centers and mission critical electrical infrastructure (grey/white space ecosystems, commissioning/startup environments, or power services). Experience with offer enablement concepts: roadmaps, positioning, go-to-market planning, and stakeholder readiness. Demonstrated commercial acumen: pricing logic, value-based selling support, and risk/assumption management. Experience driving standard work and continuous improvement across regions (process discipline + pragmatism). Familiarity with digital services/monitoring offers and how they attach to physical infrastructure programs.<br><br><br>Why Join Eaton<br><br>Competitive compensation and benefits, aligned with your experience and impact. Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment. Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible. Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University. Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment. Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.<br><br><br>Living And Working In Dubai<br><br>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.<br><br>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.<br><br>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management! <br><br>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.<br><br>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Join Our Team at Eaton: Empowering Tomorrow, Today!<br><br>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.<br><br>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.<br><br>Within this segment, Eaton has an opening for Offer Manager – Global Data Center Segment. This position is responsible for owning and scaling Eaton’s data center services offers globally defining the offer strategy, standardizing the offer content and delivery model, and enabling consistent, repeatable customer outcomes across regions. This role sits at the intersection of post-order execution, field and project services, quality/customer satisfaction, and commercial operations, ensuring Eaton’s services are packaged, positioned, priced, and operationally executable for the world’s most demanding, programmatic hyperscale and colocation customers.<br><br>What You’ll Do<br><br> Services Offer Strategy & Portfolio Ownership Act as global post‑order CoE offer owner for Data Center Services. Own the end‑to‑end lifecycle of global DC service offers (commissioning, installation/energization, preventive maintenance, EPMS/power quality, and lifecycle programs). Define offer segmentation by customer type (hyperscale vs. colocation) and geography, balancing standardization with local needs. Build and maintain a services roadmap aligned to segment priorities and customer requirements. Partner with Global IT to drive digital tools (VOC, training, reporting) that standardize offers and execution. Standardization & Repeatability (Global Scale) Design globally deployable service standards (scope, deliverables, assumptions, acceptance criteria) to reduce regional variance. Enable “one way to sell / one way to deliver” service offers in collaboration with cross‑functional stakeholders. Govern core offer documentation (playbooks, SOW templates where applicable, service descriptions, customer collateral). Drive digital enablement with IT to standardize safe, quality execution across field operations. Commercial Enablement (Sell‑With & Sell‑Through) Enable regions to quote and sell services through clear value propositions, differentiation, and GTM guidance. Develop pricing guardrails with Finance (rate structures, bundling, attach strategies, deal qualification). Support strategic global pursuits with clear, executable service scope and risk visibility. Leverage digital tools to increase sales effectiveness across target customers and segments. Delivery Model Alignment (Make It Executable) Ensure service offers are operationally ready (capacity assumptions, skills, prerequisites, tools, and handoffs). Partner with post‑order leaders to improve delivery performance (readiness, site access, commissioning execution). Integrate structured field and program feedback into continuous offer improvement. Customer Outcomes, Quality & Metrics Define and track offer‑level success metrics (attach rate, margin contribution, delivery performance, FTR quality, customer satisfaction). Provide insights and dashboards to drive adoption, consistency, and improved customer experience. Advance digitalization across reporting and metrics to support customer satisfaction roadmaps. Cross‑Functional & Global Stakeholder Leadership Lead across a global matrix (engineering, services, supply chain, marketing, sales ops, PMO, quality) without direct authority. Bridge global standards and regional execution to ensure offers remain scalable, practical, and regionally relevant.<br><br><br>Qualifications<br><br>Bachelor’s degree from an accredited institution. Minimum 15 years of experience across one or more of the following: services offer management, product/offer management, program management, services commercialization, post-order execution, or field/project services in a complex B2B environment.<br><br><br>Skills<br><br>Experience supporting data centers and mission critical electrical infrastructure (grey/white space ecosystems, commissioning/startup environments, or power services). Experience with offer enablement concepts: roadmaps, positioning, go-to-market planning, and stakeholder readiness. Demonstrated commercial acumen: pricing logic, value-based selling support, and risk/assumption management. Experience driving standard work and continuous improvement across regions (process discipline + pragmatism). Familiarity with digital services/monitoring offers and how they attach to physical infrastructure programs.<br><br><br>Why Join Eaton<br><br>Competitive compensation and benefits, aligned with your experience and impact. Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment. Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible. Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University. Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment. Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.<br><br><br>Living And Working In Dubai<br><br>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.<br><br>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.<br><br>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management! <br><br>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.<br><br>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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<span><b>Job Summary</b> <br></span><p><span>• Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders.</span><br><span>• Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information.</span><br><span>• Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations.</span><br><span>• Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments.</span><br><span>• Outbound Communication: Making calls for follow-ups, service updates, or surveys.</span><br><span>• Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets. </span></p><br><br>
<p><span><strong>Customer Service. Sales. Process & Operations. Reporting</strong></span><br><span>• Provide clients with exceptional telephone-based customer services</span><br><span>• Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s</span><br><span>• Ensure end to end resolution of queries within the specified turnaround time </span><br><span>• Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension.</span><br><span>• Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling.</span><br><span>• High awareness and adherence to Risk management, regulatory and compliance guidelines.</span><br><span>• Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards.</span><br><span>• Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Risk Management</strong></span><br><span>• Ensure compliance with anti-money laundering policies and local regulations.</span><br><span>• Follow Departmental Operating Instructions for timely and accurate processing.</span><br><span>• Continuously enhance productivity to meet standards.</span><br><span>• Uphold company values consistently.</span><br><span>• Adhere to all relevant rules, regulations, and policies.</span></p><br><br>
<p><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) </span></p><br><br><b>Skills and Experience</b> <br><p><span>• Team management</span><br><span>• Leadership, Analytical and Interpersonal skills</span><br><span>• Strong communication skills including good grammar and articulation</span><br><span>• Ability to work under pressure and multitask</span><br><span>• Manage conflicts and solve problems</span><br><span>• Good listening skills</span></p><br><br><b>Qualifications</b> <br><p><span>• Graduate</span><br><span>• Prior Customer Service/Sales experience (based on the role)</span><br><span>• Strong verbal and written communication, negotiation, and interpersonal skills</span><br><span>• Proficient in Excel and adept at navigating multiple systems.</span><br><span>• Agility in responding efficiently and effectively in a dynamic work environment.</span><br><span>• Accountability, Accuracy, and attention to detail</span><br><span>• Proactive and willing to contribute to an international and diverse work culture.</span><br><span>• Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage </span><br><span>• Should have both Arabic and English speaking skills </span><br><span>• Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers.</span><br><span>• Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol type="1"><li><p><br></p></li></ol><p>WALK IN DETAILS:</p><p><br></p><p>12th July Sunday - 10.30 am to 2.00 pm</p><p><br><br><br></p><p>Venue: Meccademia Education Institute, 2nd Floor, 209, C Block, Al-Karama, Dubai, UAE</p><p>Contact #04-3370568</p><p><br><br></p><p>A reputed educational firm with several branches in the UAE is looking for a center manager/centre head based in Dubai, Sharjah</p><p><br></p><p><strong>Joining</strong>: Immediate</p><p><strong>General Criteria</strong></p><p><strong>Nationality</strong>: Indian</p><p><strong>Age</strong>: 24 to 35 (Preferably with experience in cold calling)</p><p><strong>Education</strong>: Graduate</p><p><strong>Experience</strong>: 2 years and above</p><p><strong>Salary Range:</strong> AED 5000-6000</p><p><strong>Job Location:</strong> Dubai,Sharjah,Abudhabi</p><p><strong>Work timings:</strong> Monday to Thursday - 12.30 pm to 9.30 pm; Sat & Sun – 10:30 am to 7:30 pm; Wed: weekly off</p><p><br></p><p><strong>Key Skills:</strong></p><p><br></p><p>Candidates with experience in cold calling and sales</p><p><br></p><p>Analytical Skills, Negotiation; English Language Proficiency; Communication skills; Administrative Skills; Cash Management; Reports etc.,</p><p><br></p><p><strong>Job Description:</strong></p><p><br></p><ul><li><p>Enquiry Handling (telephonic and walk-in) & Sales</p></li><li><p>Tele Calling</p></li><li><p>Counselling parents about our training programs</p></li><li><p>Co-ordinating between the teachers and parents</p></li><li><p>Maintaining good relations with students and parents.</p></li><li><p>Handling enrollments Forms</p></li><li><p>Sending marks and reports to parents</p></li><li><p>Reporting to senior Center managers</p></li><li><p>Manage petty cash& recover unpaid fees on time.</p></li><li><p>Follow up on bounced cheques.</p></li></ul><p><br></p><p><strong>Benefits</strong>: Resident and Employment Visa, 1 Month paid vacation, round trip tickets for a vacation, Medical Insurance</p><p><br></p><p><strong>Note: This is a direct company and not a recruitment consultant or agency</strong></p><p><br><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li>Fluency in English</li><li>Should have a passion for sales and good interpersonal skills.</li><li>Should have basic knowledge of Excel, Office etc.</li><li>Previous experience in sales/education is preferred.</li></ul><br><p></p></section>
<ul><li><p>Lead the design, installation, and commissioning of high-efficiency cooling systems tailored for power-intensive AI data centers.</p></li><li><p>Spearhead the integration of scalable liquid cooling and direct-to-chip cooling solutions for high-density computing environments.</p></li><li><p>Design and deploy zero-water-consumption cooling systems to align with modern sustainability and environmental goals.</p></li><li><p>Apply <strong>Balanced Delta T</strong> optimization strategies to maximize thermal efficiency and minimize energy consumption.</p></li><li><p>Develop comprehensive preventative maintenance protocols and lead complex troubleshooting efforts for operational data centers.</p></li><li><p>Act as the primary technical authority on all cooling-related matters. Guide, mentor, and train our internal teams, building in-house capabilities from the ground up.</p></li><li><p>Collaborate with clients to assess their power and cooling requirements, translating their needs into robust, scalable engineering solutions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Substantial, proven hands-on experience in the design, installation, and maintenance of enterprise or hyperscale data center cooling systems.</p></li><li><p>Deep practical knowledge of scalable liquid/chip cooling technologies.</p></li><li><p>Proven track record with zero-water-consumption cooling architectures.</p></li><li><p>Strong understanding and practical application of Balanced Delta T optimization.</p></li><li><p>Demonstrated ability to mentor teams, lead projects independently, and provide strategic engineering guidance.</p></li><li><p>Bachelor’s or Master’s degree in Mechanical Engineering, Thermodynamics, or a closely related field.</p></li><li><p>Exceptional analytical skills with the ability to troubleshoot complex thermal dynamics in high-density IT environments.</p></li></ul>
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<ul><li>Direct Performance Live Engineers in safe, reliable, and efficient product and service delivery.</li><li>Drive internal and external customer satisfaction and service quality.</li><li>Liaise with the supported GU BL PSD Managers for job life cycle support and technical and incident management.</li><li>Ensure systematic usage of standard work and risk management.</li><li>Provide visibility regarding crew and associated function's SQ performance and improvement opportunities.</li></ul><ul><li>Verify projected resource plan (workforce, assets) according to RO growth.</li><li>Collaborate with Performance Live Center Manager to manage loading of PLE as per center risk assessment & efficiency targets.</li><li>Ensure PLC hardware and software compliant with IT standards.</li><li>Assign jobs to PL engineers based on loading and job complexity.</li><li>Ensure customer data management plan implemented.</li><li>Validate job specific RACI based on service model.</li><li>Conduct pre-and post-job briefs for every job. Discuss and communicate risks and controls to field personnel.</li><li>Manage incident life cycle as per the risk matrix, escalating as needed, and conduct incident response and recovery.</li><li>Participate in incident investigation, validation of results and reviews.</li><li>Manage service delivery process to exceed customer expectations.</li><li>Manage quality control of all field deliverables. Approve final job deliverables.</li></ul><p>Experiance Professional</p><br><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>
<ol type="1"><li><p><br></p></li></ol><p>WALK IN DETAILS:</p><p><br></p><p>15th August Sunday - 9.00 am to 1.00 pm</p><p><br><br><br></p><p>Venue: Meccademia Education Institute, 2nd Floor, 209, C Block, Al-Karama, Dubai, UAE</p><p><br></p><p><br><br></p><p>A reputed educational firm with several branches in the UAE is looking for a center manager/centre head based in Dubai, Sharjah</p><p><br></p><p><strong>Joining</strong>: Immediate</p><p><strong>General Criteria</strong></p><p><strong>Nationality</strong>: Indian</p><p><strong>Age</strong>: 24 to 35 (Preferably with experience in cold calling)</p><p><strong>Education</strong>: Graduate</p><p><strong>Experience</strong>: 2 years and above</p><p><strong>Salary Range:</strong> AED 5000-6000</p><p><strong>Job Location:</strong> Dubai,Sharjah,Abudhabi</p><p><strong>Work timings:</strong> Monday to Thursday - 12.30 pm to 9.30 pm; Sat & Sun – 10:30 am to 7:30 pm; Wed: weekly off</p><p><br></p><p><strong>Key Skills:</strong></p><p><br></p><p>Candidates with experience in cold calling and sales</p><p><br></p><p>Analytical Skills, Negotiation; English Language Proficiency; Communication skills; Administrative Skills; Cash Management; Reports etc.,</p><p><br></p><p><strong>Job Description:</strong></p><p><br></p><ul><li><p>Enquiry Handling (telephonic and walk-in) & Sales</p></li><li><p>Tele Calling</p></li><li><p>Counselling parents about our training programs</p></li><li><p>Co-ordinating between the teachers and parents</p></li><li><p>Maintaining good relations with students and parents.</p></li><li><p>Handling enrollments Forms</p></li><li><p>Sending marks and reports to parents</p></li><li><p>Reporting to senior Center managers</p></li><li><p>Manage petty cash& recover unpaid fees on time.</p></li><li><p>Follow up on bounced cheques.</p></li></ul><p><br></p><p><strong>Benefits</strong>: Resident and Employment Visa, 1 Month paid vacation, round trip tickets for a vacation, Medical Insurance</p><p><br></p><p><strong>Note: This is a direct company and not a recruitment consultant or agency</strong></p><p><br><br></p><p><strong>Desired Candidate Profile</strong></p><br/><ul><li>Fluency in English</li><li>Should have a passion for sales and good interpersonal skills.</li><li>Should have basic knowledge of Excel, Office etc.</li><li>Previous experience in sales/education is preferred.</li></ul><br/>
Position Overview We are seeking a responsible, organized, and operations-focused Distribution Center Supervisor / Order Fulfillment Operator to oversee daily warehouse and order fulfillment activities. The ideal candidate will have strong coordination skills, a hands-on approach, and the ability to ensure orders are processed accurately and efficiently while maintaining high standards of safety, inventory control, and customer service. Key Responsibilities Oversee daily distribution center and order fulfillment operations to ensure smooth and efficient workflow. Supervise warehouse staff and coordinate picking, packing, sorting, loading, and dispatch activities. Monitor customer orders and ensure accurate and timely order processing and fulfillment. Check inventory levels, stock movements, product quantities, and storage locations. Coordinate receiving, put-away, replenishment, and dispatch of goods. Conduct routine stock counts and assist with inventory reconciliation and discrepancy investigations. Operate warehouse equipment and systems safely where required. Prepare shipping documents, delivery records, picking lists, and other operational documentation. Coordinate with logistics, purchasing, sales, customer service, and delivery teams to resolve order or stock issues. Identify damaged, missing, incorrect, or defective goods and report issues promptly. Maintain clean, organized, and safe warehouse and distribution areas. Monitor productivity, order accuracy, delivery schedules, and other operational KPIs. Assist with staff training, work allocation, performance monitoring, and daily briefings. Support process improvements, waste reduction, inventory accuracy, and operational efficiency. Ensure compliance with company procedures, workplace safety requirements, and warehouse operating standards. Requirements & Qualifications Previous experience as a Warehouse Supervisor, Distribution Center Supervisor, Fulfillment Operator, Warehouse Assistant, Logistics Coordinator, or similar role. Experience in warehousing, logistics, e-commerce, distribution, retail, or supply chain operations would be an advantage. Good knowledge of order fulfillment, inventory control, picking, packing, receiving, and dispatch processes. Strong organizational, coordination, and problem-solving skills. Good attention to detail and ability to maintain high order accuracy. Ability to supervise and coordinate warehouse staff effectively. Good computer skills and familiarity with inventory, warehouse management, or order processing systems. Comfortable working in a fast-paced warehouse and distribution environment. Physically fit and able to stand, walk, lift, and remain active for extended periods. Strong safety awareness and ability to follow warehouse safety procedures. Reliable, responsible, and able to work independently or as part of a team. Flexible to work shifts, weekends, public holidays, or extended hours when required. Forklift or warehouse equipment certification would be an advantage. Fluent English required; additional languages would be an advantage.
Job Title: Sr. Analyst - Cyber Security Ops Center<br><br>Job Code: JPC - 6161<br><br>Location: Dubai<br><br>Experience: 7-10 year<br><br>Education: Bachelor s Degree<br><br>Industry: Utilities<br><br>Language: English<br><br>Job Description<br><br>Hands-on experience securing Operational Technology (OT) or Industrial Control Systems (ICS) environments. Experience monitoring and responding to cyber incidents using SIEM platforms. Knowledge of Threat Intelligence (STIX/TAXII, MITRE ATT&CK, IOC analysis). Experience with ISO 27001 and cybersecurity governance. Relevant certifications such as CISSP, CISM, GICSP, GIAC, or GSEC.<br><br>Skills: communication skill
Job Title: Sr. Analyst - Cyber Security Ops Center<br><br>Job Code: JPC - 6161<br><br>Location: Dubai<br><br>Experience: 7-10 year<br><br>Education: Bachelor s Degree<br><br>Industry: Utilities<br><br>Language: English<br><br>Job Description<br><br>Hands-on experience securing Operational Technology (OT) or Industrial Control Systems (ICS) environments. Experience monitoring and responding to cyber incidents using SIEM platforms. Knowledge of Threat Intelligence (STIX/TAXII, MITRE ATT&CK, IOC analysis). Experience with ISO 27001 and cybersecurity governance. Relevant certifications such as CISSP, CISM, GICSP, GIAC, or GSEC.<br><br>Skills: communication skill
Senior Product Design Engineer - UAE National Only, Data Center Engineering - Electrical Products and Services
Design & Creative
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<p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship & Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Cloud Spaces is a modern, premium workspace provider that empowers businesses to thrive in inspiring, flexible, and collaborative environments. We bring together entrepreneurs, startups, and established companies within beautifully designed spaces that encourage productivity, innovation, and community.<br>About the Role As a Centre Manager at Cloud Spaces, you will oversee all aspects of the business center’s operations, leading your team to deliver exceptional service and achieve commercial success. This role is ideal for a hands-on leader who enjoys running a center as their own business within the framework of an established and growing company.<br>Key Responsibilities Sales & Financial Performance Drive the achievement of monthly and annual sales targets. Maintain accurate and up-to-date records in the CRM, including all sales details and client agreements. Ensure the center’s floor map and occupancy data are consistently updated. Ensure all agreements are properly executed by clients and the General Manager. Review and analyze monthly profit and loss statements, identifying opportunities to increase profitability. Track performance against previous months and years, maintaining a clear understanding of ongoing and forecasted results. Client Experience & Relationship Management Deliver an outstanding experience for all clients, consistently exceeding expectations. Ensure new clients receive full support throughout their onboarding and settling-in process. Train and guide your team on client engagement and welcome procedures. Proactively identify client needs and opportunities for value-added services. Respond to all client queries and concerns within 24 hours. Operations Management Oversee accurate client setup, ensuring all agreement details are correctly entered. Manage rent reviews, renewals, and system entries for accuracy and automation. Monitor daily operational processes and ensure correct billing practices. Conduct recurring charge audits twice a year. Ensure timely and accurate preparation and distribution of client invoices by the 1st of each month.<br>Qualifications & Experience Minimum 8 years of overall experience, including at least 2 years in a managerial position. Background in retail, hospitality, coworking, or a related customer-focused industry preferred. Bachelor’s degree in Business Administration, Marketing, or a related field.<br>Key Skills Strong leadership and communication abilities. Excellent customer service and interpersonal skills. Proven ability to drive results and maintain a customer-centric focus. Fundamental understanding of workplace safety standards.<br>Join Cloud Spaces and lead one of our dynamic coworking centers in UAE — where your leadership, creativity, and business acumen will directly shape our clients’ success and the growth of our brand.
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<p><span>Join Our Team at Eaton: Empowering Tomorrow, Today!</span></p><br><br><p><span>Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable <strong>campus in Dubai</strong>, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. </span></p><br><br><p><span><strong>About Us:</strong></span></p><br><br><p><span>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</span></p><br><br><p>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future. </p><br><br><p>Within this segment, Eaton has an opening for a Specialist Engineer for Quality Assurance & Testing. This position is a globally scoped, senior level individual contributor responsible for defining, executing, and continuously improving quality assurance and testing mechanisms across post order execution. This role ensures that products, solutions, services, and delivery outcomes meet defined quality standards before customer impact, shifting quality from reactive inspection to proactive assurance.</p><br><br><p>Operating within the Post Order CoE, this role works in close partnership with the Quality Specialist – Process and the Quality Manager for Global Data Center Segment, ensuring that defined processes are not only well designed, but also verified, tested, and adhered to in real execution environments across regions.</p><br><br>What you’ll do:
<br><p><br>Quality Assurance & Testing Frameworks</p><br><br><ul><li>Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&D teams.</li><li>Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability</li><li>Design and maintain global quality assurance and testing strategies for post order execution across products, solutions, and services within the Global Data Center Segment using innovative engineering solutions to address complex challenges.</li><li>Define test plans, validation criteria, and acceptance standards aligned to global quality policies, customer requirements, and risk profiles.</li><li>Ensure quality controls are embedded at critical execution milestones, not solely at final delivery using operational technical engineering excellence frameworks.</li></ul><p><br>Execution Validation & Risk Prevention<br>• Execute and govern assurance activities including audits, validation reviews, readiness assessments, and controlled testing of post order deliverables.<br>• Identify execution risks, systemic defects, and non conformances early; drive root cause analysis and corrective/preventive actions in partnership with operations, engineering, and services teams.<br>• Support escalation and containment for quality issues impacting strategic or multi region data center programs.<br>Global Standardization & Consistency<br>• Enable consistent application of quality assurance and testing practices across regions, balancing global standards with local regulatory and customer specific requirements.<br>• Support global deployment of new offers, tools, or execution models by validating readiness and quality robustness prior to scale up.<br>Collaboration & Integration<br>• Partner closely with the Quality Analyst – Process to ensure process design and assurance mechanisms are tightly integrated and mutually reinforcing.<br>• Collaborate with Engineering, Project Management, Services, Supply Chain, and Commercial teams to align quality expectations and execution realities.<br>• Act as a quality subject matter expert for post order execution in global forums and improvement initiatives.<br>Continuous Improvement & Insights<br>• Analyze quality performance data, testing results, and execution outcomes to identify trends, systemic gaps, and improvement opportunities.<br>• Contribute to continuous improvement initiatives within the Post Order CoE, strengthening Eaton’s execution maturity and customer confidence.</p><br><br>Qualifications:
<br><p>• Bachelor’s degree in engineering, Quality, Operations, or a related technical discipline from an accredited institution.<br>• Minimum of (8) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Minimum of (12) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Demonstrated experience supporting large, engineered solutions, capital projects, or services delivery, ideally within data centers, critical power, infrastructure, or adjacent industries.<br>• Formal quality or continuous improvement certifications (e.g., Lean, Six Sigma, ISO‑related frameworks).<br>• Experience driving standard work and continuous improvement across regions (process discipline + pragmatism).<br>• Experience working in or leading teams based in the Middle East or other global hubs.</p><br><br>Skills:
<br><p>• Strong knowledge of quality assurance methodologies, testing frameworks, and risk based quality controls. <br>• Familiarity with quality standards and methodologies (e.g., ISO, APQP, stage gate reviews, audit practices). <br>• Ability to translate quality principles into practical, execution ready controls. <br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions. <br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.<br>• Demonstrated experience working in a global, matrixed organization and influencing cross-functional stakeholders. <br>• Proven experience operating at a global or enterprise level, supporting multi‑region delivery models.<br>• Ability to translate quality principles into practical, execution ready controls. <br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions. <br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.</p><br><br><p><span>Living and Working in Dubai</span></p><br><br><p><span>Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.</span></p><br><br><br><p><span>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><p><span>#LI-NY1</span></p><br><br><br> </div>
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>KYC (Know Your Customer) Duties:</strong></p><ol><li><p>Verify customer identity and ensure all client documentation complies with local and international regulatory standards (e.g., FATCA, AML, etc.).</p></li><li><p>Conduct due diligence checks for new and existing customers to assess and mitigate risks associated with client onboarding.</p></li><li><p>Handle escalations and discrepancies related to KYC for both individual and corporate clients.</p></li><li><p>Support audits and regulatory requirements related to KYC performance.</p></li></ol><p><strong>Relationship Center Duties:</strong></p><ol><li><p>Serve as a primary point of contact for customer inquiries, offering prompt and concise solutions.</p></li><li><p>Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.</p></li><li><p>Assist customers with account management, complaints, and general service requests.</p></li><li><p>Work collaboratively with internal teams to ensure a seamless customer experience.</p></li></ol><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Skills & Competencies:</strong></p><ul><li><p>Strong understanding of KYC norms, AML (Anti Money Laundering) guidelines, and regulatory frameworks.</p></li><li><p>Excellent communication and customer relationship management skills.</p></li><li><p>Attention to detail with the ability to identify discrepancies in documentation.</p></li><li><p>Problem-solving and a customer-focused mindset.</p></li><li><p>Proficient in CRM and KYC management tools or platforms.</p></li></ul><br><br><p><strong>Qualifications & Experience:</strong></p><ol><li><p>Bachelor's degree in Business Administration, Finance, or a related field (preferred).</p></li><li><p>5 + years of experience in KYC and/or customer relationship roles.</p></li><li><p>Familiarity with banking systems, regulatory norms, and compliance tools.</p></li><li><p>Certifications in AML/KYC (desirable) or willingness to obtain one.</p></li></ol></li></ul><p></p></section>
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<p><strong>Strategy</strong></p><br><ul><li>Formulation and implementation of policies and strategies for the Training Centre to supportorganizational growth and excellence.</li><li>Design and implementation of procedures and systems for training and development alignedwith HR strategy and international best practices.</li><li>Develop functional capabilities through annual learning and development plans, includingleadership and technical programs tailored to job needs.</li><li>Development of professional growth frameworks by assessing competencies and capabilitylevels through behavioral and technical assessments.</li><li>Creation of strategic partnerships with external training centers and institutions to enhanceprogram quality and reach.</li><li>Work in Centre-wide restructuring and reorganization initiatives to ensure alignment withevolving business priorities.</li></ul><p><strong>Operations</strong></p><br><ul><li>Oversee Implement scholarship, graduate, and summer training programs to support earlytalent pipelines.</li><li>Oversee execution of training and development programs, ensuring operational efficiencyand adherence to approved plans.</li><li>Supervise the execution of individual performance evaluation processes in line with DubaiGovernment HR policies and internal procedures.</li><li>Manage the logistical arrangements and operational support for training courses and learningprograms.</li><li>Direct the implementation of new employee induction programs to ensure consistentonboarding experiences.</li><li>Oversee Training Centre Functions and ensure optimal utilization of resources and assetsacross RTA.</li></ul><p><strong>Product / Process Improvement</strong></p><br><ul><li>Evaluate all training programs and providers, preparing detailed performance and impactreports for continuous improvement.</li><li>Recommend enhancements to training content, delivery methods, and evaluation tools basedon feedback and learning analytics.</li><li>Coordinate with internal stakeholders to implement improvements in professionaldevelopment frameworks.</li></ul> <ul><li>Bachelor’s degree/Master’s degree in HR</li><li>9+ years in case of Master's degree (11+years in case of Bachelor's degree)</li><li>Expertise in assessment and talent pool development</li><li>Skilled in employee performance management and evaluation</li><li>Ability to create and manage individual development plans (IDPs)</li><li>Experience in digital learning platform administration and optimization</li><li>Proficiency in learning strategy design and implementation</li><li>Capability to conduct market research and benchmarking for talent practices</li><li>Strong project management skills with effective delivery oversight</li><li>Competence in ROI assessment of talent and training programs</li><li>Experience in managing end-to-end training programs</li><li>Knowledge of talent strategy formulation and workforce planning</li><li>Ability to perform training needs analysis (TNA)</li><li>Skilled in training operations and learning center management</li></ul> </div>
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<span>A leading Dental Healthcare Center in the UAE is seeking an experienced Consultant Dermatologist (Western Qualified) to join its multidisciplinary team.<br> The successful candidate will provide comprehensive medical, surgical, and aesthetic dermatology services while delivering exceptional patient care in accordance with international clinical standards and UAE healthcare regulations.<br> The Consultant will diagnose and treat a wide range of skin, hair, and nail disorders and perform advanced cosmetic dermatology procedures using state-of-the-art technologies.<br> Working collaboratively with dental, cosmetic, and allied healthcare professionals, the Consultant will contribute to the center's reputation for excellence in patient care and clinical outcomes.<br> Highly competitive tax-free salary.<br> Attractive performance incentives.<br> Employment visa sponsored by the employer.<br> Comprehensive medical insurance.<br> Annual return airfare.<br> 30 calendar days of annual leave.<br> End-of-Service Gratuity in accordance with UAE Labour Law.<br> CME allowance and paid study leave.<br> Professional indemnity (malpractice) insurance.<br> UAE medical license application and renewal support.<br> Relocation assistance for eligible international candidates.<br> Access to advanced aesthetic technologies and continuous professional development opportunities.<br> · Diagnose and manage acute and chronic dermatological conditions affecting the skin, hair, and nails.<br> · Perform comprehensive dermatological assessments and develop individualized treatment plans.<br> · Provide consultations for medical, cosmetic, and preventive dermatology.<br> · Perform advanced aesthetic procedures including Botox, dermal fillers, skin boosters, PRP therapy, chemical peels, microneedling, laser treatments, and scar revision.<br> · Diagnose and manage eczema, psoriasis, acne, rosacea, pigmentary disorders, skin infections, autoimmune skin diseases, and allergic skin conditions.<br> · Conduct dermatoscopic examinations and early detection of skin cancers.<br> · Perform minor dermatological surgical procedures including skin biopsies, excisions, cryotherapy, electrocautery, and removal of benign skin lesions.<br> · Counsel patients regarding skincare, cosmetic procedures, anti-aging treatments, and preventive dermatology.<br> · Collaborate closely with cosmetic dentists, oral and maxillofacial specialists, plastic surgeons, and aesthetic practitioners when multidisciplinary care is required.<br> · Maintain accurate electronic medical records and clinical documentation.<br> · Participate in quality improvement initiatives, clinical audits, and continuing medical education activities.<br> · Supervise junior medical staff when required.<br> · Participate in marketing and patient education initiatives where appropriate.<br></span> </div>
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<p><b>Who are we?</b></p><br><br><p><span><span>Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, </span><span>life</span><span> and planet.</span></span><br></p><br><br><p><span><span>A place where bold ideas are welcomed, human connection is valued, and everyone </span><span>has the opportunity to</span><span> shape their future.</span></span></p><br><br><br><br>Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.<br><br><p><b>Critical Facilities Engineer - Dubai</b></p><br><br><br><p>Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data centre customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.</p><br><br><p><b>What you’ll be doing:</b></p><br><br><ul><li><p>Be responsible for the facility infrastructure maintenance (both electrical & mechanical) and, prepare and perform planned maintenance</p><br><br></li><li><p>Perform site inspections and supervise the building and IBX (data centre) alarms</p><br><br></li><li><p>Ensure preventative maintenance on site infrastructure is run (e.g., maintenance of primary infrastructures), or handled by vendors with your oversight</p><br><br></li><li><p>Develop ability to maintain repairs and run corrective maintenance on equipment</p><br><br></li><li><p>Complete site logs and gather data for permits, such as MOPs and scripts which is a key part of this position</p><br><br></li><li><p>Assist senior staff with responding to all on-site incidents and act as directed</p><br><br></li><li><p>May be requested to begin responding to basic incidents based on own knowledge and experience</p><br><br></li><li><p>Complete basic work requests and circuit installations</p><br><br></li><li><p>Contribute to ongoing infrastructure projects and carry out small works projects i.e., lighting upgrades etc</p><br><br></li><li><p>Resolve Client Tickets via Equinix Ticket system as per SLA</p><br><br></li><li><p>Report any H&S issues to immediate line manager</p><br><br></li></ul><p><b>What we’ll expect from you:</b></p><br><br><ul><li><p>Qualification in Electrical / Mechanical Engineering</p><br><br></li><li><p>Previous data centre / critical environment experience</p><br><br></li><li><p>Broad knowledge of critical infrastructure i.e., UPS, generator, BMS, chillers, life safety systems</p><br><br></li><li><p>Self-motivation and flexibility</p><br><br></li><li><p>Willingness to work shifts (days, nights & weekends)</p><br><br></li><li><p>Ability to clearly communicate with the customer</p><br><br></li></ul><br><p>Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. </p><br><br><br><p>Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. </p><br><br><br><p><b>We use artificial intelligence in our hiring process. Learn more </b><span><b><u>here</u></b></span><b>.</b></p><br><br>&#xa;This posting is a new position within our organization.&#xa;<br> </div>