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VP, Client Service Engineering - International Middle Office & Consumer Customer Service
Administration
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<p><strong> JOB SUMMARY / INTRODUCTION</strong><br>The mission of GCOO Client Service Engineering is to reimagine FAB’s client service journeys to be client-centric, efficient, and risk-controlled, positioning FAB as a benchmark for service excellence. The VP plays a key role in enabling the bank’s transformation agenda, ensuring that client service engineering initiatives directly support strategic priorities in customer experience, operational efficiency, and risk management. The VP will lead the delivery of assigned service priorities and is responsible with key stakeholders to deliver the expected outcomes within set time boundaries<br>The VP will directly lead a small team of 1–2 analysts. While not responsible for a large team, the role requires strong influence and collaboration skills to drive cross-functional initiatives and coordinate with stakeholders across business lines, technology, and support functions.<br>The VP will engage with stakeholders across Business Lines, Group Technology, Risk, Finance, Legal, Compliance, Audit, and within GCOO to drive end-to-end service priorities, AI experiments, and automation improvements. This is an execution-focused role; tangible results in CX, scalability, and risk mitigation will be key in defining success.</p><br><p><br> <strong>KEY RESPONSIBILITIES</strong></p><br><ul><li><p>Reporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.</p><br><p><strong>Service Journey Reimagination</strong></p><br></li><li><p>Lead the redesign of client service journeys to ensure they are client-centric, efficient, and risk-controlled. Drive end-to-end process optimization and automation initiatives.</p><br><p><strong>Service Delivery & Performance Management</strong></p><br></li><li>Ensure delivery and scalability of redesigned service journeys, coordinating cross-functional teams.</li><li><p>Monitor and report progress on key KPI’s across CX, Scalability and Risk.</p><br><p><strong>Stakeholder Engagement & Change Leadership</strong></p><br></li><li><p>Engage with key stakeholders across business domains to align on service priorities and drive change. Champion a culture of agile, fast-paced, and repeatable deliver, fostering innovation, agility, and continuous improvement. Familiarity with change management frameworks (e.g., ADKAR, Kotter) is desirable.</p><br><p><strong>Continuous Improvement & Innovation</strong></p><br></li><li><p>Identify opportunities for ongoing process improvement and innovation, including piloting AI and automation solutions. Contribute to the adoption of structured toolkits, best practices, innovation, set-up playbooks, and frameworks for consistent service delivery.</p><br><p><strong>Reporting & Communication</strong></p><br></li><li>Provide regular updates to senior management and governance forums on progress, risks, and key decisions. Prepare, contribute, present materials for GCOO, ExCo-X and other executive committees as required.</li><li><p>Frameworks, Boundaries, & Decision-Making Authority</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br></li><li>Proven track record of leading successful transformation initiatives, driving process optimization, and delivering measurable results.</li><li>Bachelor's degree in business administration, Finance, Operations Management, or a related field.</li><li><p> Min 10-15 years of experience in Financial Services, external consultancy and with a substantial amount of experience in business transformation, strategic planning, process improvement or system automation with half or more being in executive and/or consulting roles.</p><br><p><strong>Preferred / Beneficial</strong></p><br></li><li>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.</li><li><p>MBA or advanced degree is a plus.</p><br><p><strong>Skills</strong></p><br></li><li>An ideal candidate for the role has the following competencies:</li><li>Proven leadership: Demonstrated experience in leading e2e client service engineering and transformation initiatives within a Financial Services and/or large multinational corporate institution.</li><li>Cross-functional Collaboration: Ability to collaborate effectively across departments. Skilled in aligning diverse perspectives (front line, digital, operations, etc.), fostering shared ownership, and driving integrated outcomes through collaboration and trust. Can engage several stakeholders to lead to common goals.</li><li>Analytical skills: Excellent analytical and problem-solving skills, with the ability to interpret and leverage data to drive opportunities for improvement and expedite decision-making.</li><li>Communication skills: Ability to convey key concepts, problem statements and opportunity cases to gain buy-in from stakeholders across the organization. Good communicator with very high awareness about stakeholder’s standpoint, who can formulate messaging accordingly. Capable of building relationships and collaborating with stakeholders at and above his/her level.</li><li>Results-orientated and hands-on delivery: Track record to deliver tangible results in terms of improvement operation performance.</li><li>Team management: Proven competence around managing people and team(s), both on a BAU and temporary basis; in agile and conventional setups.</li><li>Banking & Technologic knowledge: good understanding of banking segments, domain, product and operations knowledge (Corporate, Consumer), regulatory compliance, and industry trends. Proficiency in leveraging technology and digital solutions to enhance operations.</li><li><p>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p>To execute the section’s operational activities ensuring risk is managed effectively and service is provided according to agreed SLAs with the Internal clientele. To provide service to our customers quickly without disruptions as per the agreed non-BAU and escalation matrices by mitigating risk & losses. Ensure timely submission of reports to MIS team for compiling. Authorize all manually matched items with difference in value dates and inform departments concerned. Submission of Dashboard reporting across iTRACs case books under the specific account groups and intelliMATCH accounts. Verify monthly Reconciliation reports and forward to line manager for review. Execute the archiving of reconciliation records and miscellaneous reports. Track the daily issues and operational risk through tick lists, accounts lists allotted to staff and traffic light reporting. Provide and control unapplied credits account, unpresented and unclaimed accounts. Ensure timely submission of reports. Review of Exception Management handling interface where cases are escalated via system defined rules and BAU (Business As Usual) periods defined and agreed with Internal clientele by applying factual and judgmental skills in decision making process of creating the case by specialized processors within Reconciliation Dept. Providing project management skills in automation process. Coordination with ITD for additions, modifications and deletions of system administrative tasks. Establish effective non-BAU reporting for all items escalated to high-level management by means of Management Information.</p><br><p><strong>Team Supervision</strong></p><br><ul><li><p>Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.</p><br></li><li><p>Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank. </p><br></li></ul><p>Policies, Systems, Processes & Procedures </p><br><ul><li><p>Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.</p><br></li><li><p>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br></li><li><p>Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank. </p><br></li></ul><p>Continuous Improvement</p><br><ul><li><p>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br></li></ul><p><strong>Reporting</strong></p><br><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</p><br><p><strong>Service</strong></p><br><ul><li><p>Always ensure self-adherence to relevant processes and recommend changes in the procedures & processes or systems onshore & offshore in line with development in the industry.</p><br></li><li><p>Assist in driving the implementation of robust tools/processes to identify/mitigate/assist on identifying operational risks within the internal control of operational units, in the form of conducting reviews, mini-Audits and follow-ups on open issues by ensuring NIL outstanding exceptions. Identify and report errors or missed TaT from onshore unit without direct oversight.</p><br></li><li><p>Assist internal and external clients in the development of Reconciliation services.</p><br></li><li><p>Highlight transactions with high levels of risk. Update Operations Risk with sufficient data on non-reconciling items from time to time with reference to monthly dashboards.</p><br></li><li><p>Application and use of extensive business insight to advice management on the formulation of business change strategies.</p><br></li><li><p>Escalate all risk related issues to AVP via traffic lights.</p><br></li></ul><p><strong>Risk</strong></p><br><ul><li><p>Ensure all items are escalated, whichever exceed the non-BAU tolerance levels as per the agreed escalation matrices and SLA’s.</p><br></li><li><p>Responsible to escalate high value amounts or long outstanding issues at correct levels of agreed escalation matrices.</p><br></li><li><p>Responsible to update management on long outstanding or legacy in order to inform stakeholders on risk levels.</p><br></li><li><p>Ensure all accounts on the Reconciliation system are in a balanced status.</p><br></li><li><p>Maintain all updated Account List and SLA’s. Manage controls on new procedures and control potential risks.</p><br></li><li><p>Work closely with subordinates to resolve outstanding items reported in dashboard reports.</p><br></li></ul><p><strong>Efficiency</strong></p><br><ul><li><p>Deliver tasks effectively with the consideration of time and business benefit.</p><br></li><li><p>Ensure reconciliation and operation controls are run effectively in line with business requirements on tolerance levels and their BAU periods defined by their escalation matrices.</p><br></li></ul><p>Highlight improvements if any or where required when reflected on KPI’s.</p><br><p><strong>QUALIFICATIONS & EXPERIENCE: </strong></p><br><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in Business Economics, Commerce and Finance or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><p>4-8 years’ relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Core Processing function. </p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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Company:MercerDescription:<p><b>Regional Data Leader </b></p><br><p>The Regional Data Leader position is part of the Global Marsh Data team which is part of the broader Business Client Services (BCS) organization. This is a senior position, reporting into the Global Head of Marsh Data, and having a dotted reported line into the BCS leader for IMEA. They will serve on the IMEA BCS leadership team and will participate in various global initiatives. Given the nature of these relationships, the successful candidate will need to be comfortable operating within a matrix structure with a combination of regional and global responsibilities.</p><br><p>The successful candidate will be responsible for driving the regional data and analytics strategy to support business growth objectives, with a strong focus on revenue growth, client retention, and operational efficiency gains. This role partners closely with business, operations, and technology teams to translate data into actionable insights, enabling strategic decision-making, improving customer outcomes, and identifying opportunities for scalable growth. The position leads the development of data-driven capabilities, governance standards, and performance measurement frameworks to enhance business performance and deliver measurable value across the region.</p><br><p>They are also responsible for ensuring that regional data needs are articulated at the global level and that global initiatives are implemented locally, essentially facilitating the bi-directional flow of information and systems implementation.</p><br><p>This is a senior leadership position that requires exceptional communication and collaboration skills, alongside deep data knowledge and experience defining and delivering complex data initiatives. The successful candidate is expected to become expert in the data and initiatives associated with these regional businesses and feel comfortable sitting with business executives in supporting their decision-making process.</p><br><p><b><u>We will count on you to: </u></b></p><br><ul><li><p>Design, coordinate and implement an articulated Data Strategy plan based on Global, Regional</p><br></li><li><p>and Local requirements.</p><br></li><li><p>Support the development and delivery of operational, analytical, and transactional systems that provide measurable and differentiated business value to the enterprise.</p><br></li><li><p>Communicate locally with appropriate stakeholders the global data initiatives and support the adherence to global data standards.</p><br></li><li><p>Communicate regional business data requirements such that the design of global systems includes these requirements for planning and design purposes.</p><br></li><li><p>Recruit, train, mentor and manage a team of first-class business intelligence, analytical and data professionals as appropriate to support regional data needs.</p><br></li><li><p>Provide insights to our colleagues on how to optimize their current processes and achieve continuous states of improved data quality.</p><br></li><li><p>Support a diverse set of overlapping regional stakeholders in navigating the balance between short-term imperatives with long-term strategic objectives.</p><br></li><li><p>Develop data-oriented dashboards that inspire colleagues to think expansively and outside the box as well as dashboards that delight our clients.</p><br></li><li><p>Help to educate stakeholders on the ‘art of the possible’ with regard to their data, and help to bridge business and technical discussions in this regard. Work with regional business users on translating their use cases into business and technical requirements according to global standards, including leading business strategy planning efforts and developing high-level strategies across departments.</p><br></li><li><p>Work with regional business and technology partners to understand associated metrics and identify potential operational efficiencies associated with in-scope regional data processes.</p><br></li><li><p>Maintain and develop a wide network of effective relationships with other department heads to align departmental priorities across operation, technology and business stakeholders</p><br></li></ul><p><b><u>What you need to have: </u></b></p><br><ul><li><p>Experience with a similar role, ideally within the Insurance or Financial Services Industries.</p><br></li><li><p>Extensive, hands-on experience with data systems and their associated operations.</p><br></li><li><p>Deep and abiding appreciation for all things data—its role, impact, challenges, and potential with an organization. It is especially important to be knowledgeable in the full gamut of Data Quality dimensions and processes.</p><br></li><li><p>Ability to attract, train, manage and retain talent.</p><br></li><li><p>Ability to create differentiated, insightful and inspiring Dashboards in concert with our center of excellence resources</p><br></li><li><p>Solid understanding of Data Management and Data Governance concepts, processes, technologies, and issues.</p><br></li><li><p>Experience structuring and managing behavior change across complex, global organizations.</p><br></li><li><p>Extensive experience decomposing system processes from a workflow perspective to drive</p><br></li><li><p>performance enhancements.</p><br></li><li><p>Solid written and verbal communication skills, along with ability to extract business requirements from client use cases and translating these requirements into technical specifications.</p><br></li><li><p>Ability and willingness to collaborate at all levels of a global organization to ensure the successful implementation of change.</p><br></li><li><p>An inquisitive mind that is not afraid to question current ways of thinking.</p><br></li><li><p>Experience operating independently but also knowing when to ask for help.</p><br></li><li><p>Ability to think creatively to ensure completeness, accuracy, and utility.</p><br></li><li><p>Ability to generate, sell and execute creative solutions to complex business problems.</p><br></li></ul><p><b><u>What makes you stand out: </u></b></p><br><ul><li><p>Understanding of the insurance market—players, processes, challenges/opportunities, and technologies</p><br></li><li><p>Understanding of information (e.g. sources, identifiers, standards, glossaries, and taxonomies) within the insurance industry data domain.</p><br></li><li><p>Understanding all procedural and technical aspects of the data management process.</p><br></li><li><p>Understanding of business process design and systems change management.</p><br></li><li><p>Interest in emerging technologies and knowledge of the InsurTech/FinTech landscape.</p><br></li><li><p>Familiarity with various analytical and business intelligence methods and tools.</p><br></li><li><p>A strong willingness to learn a new domain--getting into its deepest details and being hands-on.</p><br></li><li><p>The ability to ask probing questions without getting frustrated and without frustrating others (e.g. the domain and subject matter experts).</p><br></li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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<span></span><p>Black & Grey HR is seeking a Port Engineer to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent office-based role with regular vessel visits, drydock attendance, and port travel as required, providing technical management and oversight of the company's owned and long-term chartered vessel fleet.<br></p><br><p>You will be responsible for ensuring vessels are maintained in full compliance with class, flag state, statutory, and client requirements while overseeing planned maintenance, drydock execution, technical procurement, and vendor management. Working closely with vessel Masters, Chief Engineers, class societies, shipyards, and technical service providers, you will ensure fleet reliability, regulatory compliance, and operational readiness across all assigned vessels.<br></p><br><span>Key Responsibilities:</span><br>- Manage the Planned Maintenance System (PMS) across the assigned vessel fleet, ensuring maintenance activities are completed in accordance with manufacturer recommendations, class requirements, flag state regulations, and company procedures.<br><br>- Plan, prepare, and oversee drydock projects, including repair specifications, work scopes, shipyard coordination, budget control, and attendance during key inspection and execution milestones.<br><br>- Coordinate the procurement of technical spares, machinery, equipment, and specialist services to maintain vessel operational readiness while ensuring cost-effective purchasing and timely delivery.<br><br>- Review and monitor technical service reports, maintenance records, class surveys, statutory inspections, and certificate validity to ensure continuous compliance across the fleet.<br><br>- Investigate machinery failures, equipment breakdowns, and technical defects, working closely with vessel engineers and service providers to identify root causes and implement effective corrective actions.<br><br>- Manage technical contractors, repair vendors, OEMs, and service providers, ensuring work is completed safely, efficiently, within budget, and to the required quality standards.<br><br>- Ensure compliance with flag state, class society, ISM Code, statutory regulations, and ADNOC or other client-specific technical requirements for all assigned vessels.<br><br>- Support vessel inspections, technical audits, client vetting processes, pre-charter surveys, and regulatory inspections by preparing technical documentation and coordinating corrective actions where required.<br><br>- Monitor technical maintenance budgets, repair costs, spare parts expenditure, and operational performance, providing regular reporting and cost control recommendations to management.<br><br>- Maintain accurate technical documentation, maintenance history, equipment records, and fleet reporting systems while driving continuous improvements in vessel reliability, safety, and technical performance.<br><br><br><span>Requirements- Class 1 or Class 2 Marine Engineering Certificate of Competency (CoC/OOW).<br><br>- Bachelor's Degree in Marine Engineering, Naval Architecture, or a related engineering discipline is advantageous.<br><br>- Proven experience as a Technical Superintendent, Marine Superintendent, Fleet Technical Manager, or similar shore-based technical role managing commercial vessel fleets.<br><br>- Strong knowledge of planned maintenance systems (PMS), drydock planning, machinery maintenance, technical procurement, and vessel repair management.<br><br>- Excellent understanding of class society requirements, flag state regulations, statutory compliance, ISM Code, and marine engineering best practices.<br><br>- Experience coordinating shipyards, class surveyors, technical vendors, OEMs, and repair contractors.<br><br>- Strong problem-solving, budgeting, stakeholder management, and technical reporting skills.<br><br>- Experience supporting offshore support vessels, workboats, tugs, barges, or similar commercial marine assets is advantageous.<br><br><span>Certifications (Please attach below certificates)</span><br>- Valid Engineer Officer Certificate of Competency (Class 1 or Class 2 CoC).<br><br>- Valid STCW certification.<br><br>- Previous experience working with recognised Class Societies is preferred.<br><br>- ADNOC approval or previous experience supporting ADNOC marine operations is highly advantageous.<br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to provide technical management and fleet support for offshore support vessels, workboats, and other commercial marine assets<br><br>- Exposure to vessel drydock projects, planned maintenance systems, class compliance, technical procurement, and fleet engineering operations<br><br>- Opportunity to work closely with shipyards, class societies, OEMs, vessel crews, and leading offshore energy clients to enhance fleet performance and reliability<br><br>- Long-term career growth and progression into senior technical fleet management and marine engineering leadership roles within a stable organization<br><br><span>HOW TO APPLY</span><br>- Submit your CV along with copies of your relevant marine certifications.<br><br></span><p>Shortlisted candidates will be contacted within 5 working days of application.<br></p><br>BG Marine | Black & Grey HR<br><br>The Offshore & Marine Specialist Desk<br><br>Fast. Precise. Confidential. Human.<br><br><br> </div>
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<p><span>The <strong>Senior Account Manager</strong> will be responsible for leading and directing sales activities for existing channel partners and direct key Accounts/EPCs.</span></p><br><br> <p><span>The Account manager will report to the Regional Sales Manager and should be in Abu Dhabi.</span></p><br><br> <p><span>This role is the primary customer interface responsible for the development of new business and new relationships in pursuit of growth for Honeywell business within existing/new channel partners and direct accounts/EPCs. The role disseminates key messages, initiatives, and information on the value Honeywell brings to assigned customers, opportunities.</span></p><br><br><br>Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.<br>Responsibilities:<br><ul><li><span>Develop and sustain long term customer relationships; Establish these relationships while engaging customers at all levels including senior levels of the customer organization; Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions to match</span></li></ul><br><ul><li><span>Manages the day to day and strategic: maintaining a balanced approach to superior customer service and strategic account planning; monthly results and long term account goals; Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the customer’s ambassador , “trusted advisor” and advocate; Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc.</span></li></ul><br><ul><li><span>Working internally with Estimation, Sourcing, Marketing etc. to deliver competitive & added value proposals.</span></li></ul><br><ul><li><span>Collaborates, as needed, with other HPS regional sales team in the region to ensure that customers’ and Honeywell’s needs are served in a cohesive and effective manner.</span></li></ul><br><ul><li><span>Industrial customers in the process industries including, technical buyers, economic buyers, and relationship buyers. Customers at all levels in an organization including executive level decision makers up to site lvl. Typically manages 4-8 large customer accounts with large growth potential.</span></li></ul><br><ul><li><span>Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner; Guides and leverages management and executive sponsor interactions with the customer; Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell</span></li></ul><br><br>Qualifications:<br><p><span><b>We Value:</b></span></p><br><br><ul><li><span>Educated to a minimum of University Degree level or equivalent. 4 plus years or relevant experience in Business Development selling to large Oil & Gas Customers/EPCs/channel partners. Effective track records closing deals on large opportunities (>250K$) </span></li></ul><br><ul><li><span>Min 3-year experience in selling system automation solution in Oil & Gas sector, additional experiences selling other automation products such as ICSS, PLCs highly appreciated. Field instrumentation background is a +. Sales experience in other vertical market is a +</span></li></ul><br><br><ul><li><span>Fluent in English, as per geography any additional idiom will be a clear plus.</span></li></ul><br><ul><li><span>Highly collaborative, results driven, self-aware, must be able to work in a dispersed team as well be an independent self-starter.</span></li></ul><br><ul><li><span>Strong Soft skills and ready to work in Matrix organization and deliver results. Must be able to travel up to 50%. Compelling presentation and communication skills. </span></li></ul><br><p><span><b>We Offer:</b></span></p><br><br><ul><li><span>A culture that fosters inclusion, diversity, and innovation in an international work environment</span></li></ul><br><ul><li><span>Market specific training and ongoing personal development.</span></li></ul><br><ul><li><span>Experienced leaders to support your professional development.</span></li></ul><p><span><i><b>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></i></span></p><br><p><span><i><b>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</b></i></span></p><br><br><br> </div>
Location<br><br>ICD Brookfield Place - Level 24, ICD Brookfield Place, DIFC<br><br>Brookfield Culture<br><br>Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.<br><br>Job Description<br><br>Arabic Speaking Corporate Communications Manager<br><br>Location – Dubai<br><br>Position Summary<br><br>We are seeking a Communications Generalist at Manager level to join our Communications team in Dubai. This is a broad, execution focused role spanning media relations, content development and project management. Fluency in written and spoken Arabic is mandatory.<br><br>The role combines strong editorial capability with the ability to manage multiple workstreams, coordinate across stakeholders and support strategic communications initiatives across the Middle East. The successful candidate will play an important role in helping scale and execute Brookfield’s content and communications strategy here, supporting storytelling across earned, owned and internal platforms.<br><br>This individual will help build and strengthen regional capability while bringing best practices from and alignment with Brookfield’s global communications framework. This is a hands-on role suited to someone who is detail-oriented, collaborative, and comfortable operating in fast-paced, global environment. This position reports to the Head of Corporate Communications for India and Middle East.<br><br>Key Responsibilities<br><br>Content & Project Management (~60%)<br><br>Content & Editorial<br><br>Draft and edit high-quality content across formats, including transaction announcements, executive communications, internal memos, social media and digital content. Support the development of owned content across channels (website, intranet, social, video, newsletters). Identify opportunities to promote Brookfield’s brand, investments and thought leadership. Including on ground support for Brookfield events in the Middle East. Also includes identifying and tracking relevant industry thought leadership events and participation for Brookfield leaders. Ensure all content aligns with Brookfield’s tone of voice, brand standards and strategic priorities. Provide writing and editorial support to senior stakeholders and business teams<br><br>Content Coordination & Project Management<br><br>Plan and execute communications and content initiatives across Middle East Manage timelines, approvals and deliverables across multiple concurrent projects Coordinate cross-functional workflows involving internal teams and external partners/agencies Support development of multimedia content (including video), working with internal and external stakeholders<br><br>Media Relations (~40%)<br><br>Support proactive and reactive media engagement Respond to media inquiries in a timely and professional manner, coordinating with internal stakeholders including Legal and business teams Draft and manage press materials including press releases, Q&As, briefing documents, talking points and media strategies. Build and maintain relationships with key journalists and media outlets Support issues and reputation management, including monitoring, escalation and response coordination<br><br>Qualifications And Experience<br><br>7-10 years professional experience in communications – in agency or in-house Fluency in written and spoken Arabic is mandatory. Exceptional written and verbal communication skills, with a keen eye for detail and accuracy and hands on approach Experience supporting content across digital and social channels Organized and reliable, with the ability to manage multiple priorities and deadlines across geographies Experience working with media in the Middle East, ideally with exposure to financial services or related sectors Collaborative and comfortable working across teams and geographies<br><br>Team Overview<br><br>The Communications team is responsible for managing Brookfield’s brand and reputation in the Middle East. We steward the firm’s relationship with the media, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm’s evolving strategies. We create and manage content that effectively conveys our business, executives, investment strategies, capabilities and brand across all channels.<br><br>Brookfield Culture<br><br>Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.<br><br>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.<br><br>We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
Customer Relationship Building and Business Opportunity Development<br><br>Proactively analyze key industries within the assigned country/market, identify key or potential customers, and independently map out the customer’s decision-making chain to uncover real needs. Engage customers using their business language to build trust, uncover product and technical requirements, and convert those requirements into qualified sales opportunities. Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, accelerate cloud resource consumption. Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment. Identify and navigate the customer’s decision-making chain; cultivate and sustain strong relationships at critical decision points — particularly with C-level or C-level direct (CXO-D) executives — to secure strategic support and long-term partnership in both business and technology domains.<br><br>Product and Technical Value Communication<br><br>Leverage in-depth understanding of the customer’s industry and business context to help them recognize the technical value of Alibaba Cloud’s core offerings — including the Apsara Cloud Operating System, the “7 Core Products” and AI/Intelligent Computing solutions — while clearly articulating Alibaba Cloud’s differentiated competitive advantages over rival providers, reinforcing its positioning as the customer’s optimal strategic partner. Independently deliver presentations to customers on Alibaba Cloud’s standardized product solutions; or, with support from Solutions Architects (SA), independently articulate tailored solutions aligned with the customer’s specific business scenarios — clearly communicating the competitive advantages of Alibaba Cloud’s offerings and the concrete business value they enable for the customer.<br><br>Drive Decision-Making and Opportunity Conversion<br><br> Drive rapid customer decision-making and sustained adoption of Alibaba Cloud products and technical solutions through effective resource integration and strategic engagement — ensuring continuous value delivery to the customer. Employ a full range of sales strategies — including persuasive communication, commercial negotiation, and tailored pricing proposals — to convert opportunities into closed deals, achieving performance targets while fostering mutually beneficial outcomes with customers. Proactively identify and escalate customer experience issues encountered during product usage, driving internal cross-functional collaboration to resolve them — thereby catalyzing improvements in Alibaba Cloud’s product solutions, service delivery, and operational processes.<br><br>Business Support<br><br>Provide end-to-end business support throughout the customer lifecycle by coordinating cross-functional resources to ensure successful project implementation, and proactively identifying and resolving product usage issues in a timely manner. Accelerate the iterative adoption and optimization of Alibaba Cloud products on the customer side to effectively support the achievement of their technical objectives.<br><br>Job Requirements<br><br> Over 5 year of experience in cloud computing industry, with proven track record in public cloud sales and B2B/B2G sales or pre-sales roles Prior experience in large-scale customer stack migration Prior experience in scaling revenue across Key Accounts (KA) Industry-specific domain expertise preferred Experience working with core competitors preferred Understand how various products deliver value in common industry/business scenarios; demonstrate the ability to comprehend customers’ business operations & digital transformation needs, and identify their pain points. Diagnose technical challenges within customers' specific business contexts and propose competitive solutions. Establish partnerships with mid-to-large enterprises from scratch; accurately identify key internal influencers and rapidly build trust. Demonstrate tangible value quickly during initial customer entry; anticipate potential future product adoption scenarios and pre-embed expansion steps and strategies for scalable growth. Develop a detailed, quantified upsell roadmap and translate it into a comprehensive, customer-endorsed CSPA ,clearly define strategy, execution path, and numerical targets. Lead customer upgrade initiatives — for example, expanding consumption from Iaa S infrastructure resources to higher-value services such as Paa S, data, and AI solutions. Independently initiate "Call High" engagements with customer stakeholders (e.g., CTO or project owner), conduct effective business and technical dialogues, influence and accelerate decision-making. Understand customer requirements and be familiar with Alibaba Cloud partner policies and the partner directory. Manage customer expectations, assess partner strengths and weaknesses, and conduct effective partner selection. Build multi-level relationship networks within customer organizations; effectively influence key decision-makers and secure critical project intelligence. Lead end-to-end execution of mid-sized projects — including formulating competitive strategies, coordinating cross-functional resources, conducting negotiations, and closing contracts — to achieve target outcomes. Plan and lead high-level executive engagement activities (e.g., C-suite visits) to significantly deepen strategic customer relationships.
Client Advisor / Senior Client Advisor – Fine Jewellery Abu Dhabi, UAE<br>We are recruiting Client Advisors and Senior Client Advisors for an internationally renowned fine jewellery brand in Abu Dhabi.<br>This is an opportunity to join an established luxury house with a strong international presence and work within an environment where client relationships, product knowledge and exceptional service are central to the business.<br>We are looking for experienced luxury retail professionals who understand that fine jewellery sales are rarely transactional. The role is about getting to know your clients, understanding their preferences and building relationships that develop over time. You will be responsible for managing the complete client journey, from the initial introduction to the brand through to developing long-term relationships and repeat business.<br>The Role As a Client Advisor, you will represent the brand and its collections to both existing and new clients. You will be expected to develop an excellent understanding of the jewellery, craftsmanship, materials and heritage of the house and use that knowledge to provide informed and personalised advice. The position will also have clear commercial objectives. You will manage your own client portfolio, work towards individual and boutique sales targets and actively identify opportunities to develop new business.<br>Your responsibilities will include:Providing a highly personalised level of service to every client Developing detailed knowledge of the brand's fine jewellery collections, craftsmanship and heritage Understanding individual client requirements and providing appropriate product recommendations Building and maintaining long-term relationships with existing clients Proactively developing new client relationships and business opportunities Managing your own client portfolio and maintaining regular, appropriate communication Achieving individual sales objectives and contributing to the overall performance of the boutique Identifying opportunities for cross-selling and developing higher-value client relationships Following up with clients after appointments, events and purchases Supporting private appointments and important client visits Introducing new collections and pieces to relevant clients Using CRM systems effectively and ensuring client information is accurate and regularly updated Working closely with colleagues to share information and maximise opportunities across the boutique Supporting client events, collection launches and other brand activities Maintaining the presentation and standards expected within a luxury fine jewellery environment Ensuring company procedures and operational standards are followed consistently<br>Client Development Client development is an important part of this position. We are looking for people who are comfortable developing their own business rather than relying entirely on clients walking into the boutique. You should understand how to maintain relationships naturally, recognise opportunities and remain in contact with clients in a professional and appropriate way. For Senior Client Advisor candidates in particular, we will be looking for evidence of successfully developing a portfolio of high-value clients and generating repeat business through those relationships. The ability to understand different client profiles and adapt your approach accordingly will be important.<br>Product Knowledge Fine jewellery requires considerably more product knowledge than many areas of retail. You will receive brand and product training, but you should have a genuine interest in developing your understanding of jewellery, gemstones, precious materials, craftsmanship and design. Clients should feel confident that they are speaking with someone who understands the pieces they are presenting and can explain their characteristics and value clearly. Previous fine jewellery experience would therefore be highly advantageous. We are also interested in strong candidates from other relevant luxury sectors where they can demonstrate experience with high-value products, sophisticated clientele and relationship-led selling.<br>What We're Looking For We would like to speak with candidates who can demonstrate:Previous in-store sales experience within luxury retail Fine jewellery or high jewellery experience would be particularly relevant A strong record of achieving individual sales objectives Experience building and maintaining long-term client relationships A genuine client-focused approach to selling Confidence communicating with a wide range of clients Strong interpersonal and relationship-building skills Commercial awareness and a results-focused approach Excellent presentation and attention to detail The ability to work effectively as part of a boutique team Good organisation and follow-up skills A proactive approach to developing new business Professionalism and discretion when dealing with clients The ability to work effectively within the standards and procedures of an international luxury house
<h2 class="h5">Job description</h2>
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<p><span><span>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.</span></span></p><br><br>Responsibilities:<br><p><span><u>Specific Responsibilities for this Role</u></span></p><br><ul><li><p><span><span>Physician will maintain an active Privileges as per the specialty that is consistent with the scope of services and the required experiences to practice it, which is renewable every 2 years.</span></span></p><br></li><li><p><span><span>Assess patients that enters the emergency room immediately and oversee emergency patients’ recovery</span></span></p><br></li><li><p><span><span>Assesses a patient's condition to determine the severity of the problem.</span></span></p><br></li><li><p><span><span>Physicians speak with patients to elicit their medical history and learn the details of a patient's ailments.</span></span></p><br></li><li><p><span><span>Develop effective patient care plans.</span></span></p><br></li><li><p><span><span>Refers patients to the appropriate specialist.</span></span></p><br></li><li><p><span><span>Ensure that the patient is stable before transferring them to the proper department for further evaluation.</span></span></p><br></li><li><p><span><span>Coordinate with different ER department staffs to ensure patients receive the necessary treatment.</span></span></p><br></li><li><p><span><span>Carry out immediate evaluation and management of emergency patients that are brought in for treatment.</span></span></p><br></li><li><span>Work simultaneously with staff from the emergency department and compliant facility</span></li><li><span>Respond to all forms of cardiac/cardiopulmonary arrest with immediate effect</span></li><li><span>Provide instructions for discharge and complete necessary paperwork for patients</span></li><li><span>Appropriately make use of other available personnel whether professional or not so as to be able to immediately stabilize the patient in a situation where there are multiple emergency cases</span></li><li><p><span><span>They perform physical examinations to diagnose and treat patients.</span></span></p><br></li><li><p><span><span>Refer patients to a specialist, such as a surgeon, as necessary.</span></span></p><br></li><li><p><span><span>Often works as part of a team of specialists, nurses, nursing assistants and aides who each perform a defined role when a patient comes to the emergency room.</span></span></p><br></li><li><p><span><span>Often leads the team and provides instructions and direction to other team members regarding the specific actions to take with a patient.</span></span></p><br></li><li><p><span><span>Taking whatever steps are necessary to stabilize the patient for transport to another area of the hospital or transport to another hospital.</span></span></p><br></li><li><p><span><span>Responsible must evaluate a wide variety of ailments, sometimes with little to no information</span></span></p><br></li><li><p><span><span>Keep patients informed about their conditions and treatment. They also speak with a patient's family to update them on a patient's diagnosis and prognosis.</span></span></p><br></li><li><p><span><span>Refer patients to another doctor for ongoing care once they've completed their diagnosis and administered initial treatment</span></span></p><br></li><li><p><span>Analyze the medical history and records of the patients and plan the best procedure for treatment, taking in to account the allergies and medical condition of the patient.</span></p><br></li><li><p><span>Prescribes or administers medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.</span></p><br></li><li><p><span>Interacts with patient to gather additional history and information about medical condition</span></p><br></li><li><p><span>Explains procedures and discusses test results or prescribed treatments with patient</span></p><br></li><li><p><span>Provides specific treatments and/or performs operations to treat patient medical conditions</span></p><br></li><li><p><span>Responsible to carry out necessary duties to ensure the best and most cost-effective treatment of patients.</span></p><br></li><li><p><span>To contribute to the development of Clinical Quality Standards.</span></p><br></li><li><p><span>Participate in the in-service education programme and comply with mandatory training requirements, inclusive of CPR, Health & Safety Training and Fire Safety.</span></p><br></li><li><p><span>To ensure ongoing medical competence by participating in the annual relicensing and recertification schemes in United Arab Emirates.</span></p><br></li><li><p><span>To maintain and develop professional expertise through self-directed learning and continuous professional development.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems </u></span></p><br><ul><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures</span></p><br></li><li><p><span>Not willfully or recklessly endanger anyone’s health and safety</span></p><br></li><li><p><span>Assist with the preparation of risk assessments</span></p><br></li><li><p><span>Report OSH Hazards, incidents, Near misses and issues</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul><p><span><u>Prevention and Control of Infection (PCI): </u></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li><li><span><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></span></li></ul><br>Qualifications:<br><ul><li><p><span>At least 3 - 5 years’ post qualification experience</span><span>at</span><span>Specialist</span><span>level</span><span>(independent</span><span>of </span><span>country)</span></p><br></li><li><p><span>At</span><span>least</span><span>1</span><span>year</span><span>Specialist</span><span>level</span><span>experience</span><span>from a Tier 1 country as specified by the UAE healthcare regulator.</span></p><br></li><li><p><span><span>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma)</span><span>recognised</span><span>by</span><span>the</span><span>relevant UAE healthcare authority.</span></span></p><br></li><li><p><span>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</span><span>Active and valid life support certification</span><span>(e.g.</span><span>BLS,</span><span>ACLS,</span><span>PALS,</span><span>ATLS, </span><span>NRP)</span></p><br></li><li><span><span>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College /</span><span>Arab Board Certification /</span><span>MS</span><span>/</span><span>DM / MPhil</span><span>or</span><span>an</span><span>equivalent</span><span>recognised</span><span>by</span><span>relevant healthcare authority in UAE</span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Director of Operations & Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI & internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand & visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>
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<span></span><p><span>The key objective of this position is to assist and provide comprehensive technical support to the line maintenance team, and to ensure that the rolling stock operate in a safe and reliable manner for Dubai Metro. </span></p><br>
<p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br>
<p><span><strong> Strategic</strong></span></p><br>
<ul>
<li><span>Support the organization’s maintenance and operational objectives by executing assigned technical tasks diligently and accurately.</span></li>
<li><span>Contribute to a safe, reliable, and efficient metro operation by adhering to approved procedures and standards</span></li>
</ul>
<span>Financial</span>
<ul>
<li><span>Assist in minimizing maintenance costs by following correct maintenance practices and avoiding rework or wastage.</span></li>
<li><span>Support proper use, handling, and care of tools, equipment, and spare parts.</span></li>
<li><span>Assist in identifying defects or observations early to prevent costly failures or service disruptions.</span></li>
</ul>
<span>Stakeholder / Customer</span>
<ul>
<li><span>Maintain clear and proactive communication with internal stakeholders including team leaders, engineers and other team members</span></li>
<li><span>Support a positive customer experience by ensuring maintenance activities are carried out safely, efficiently</span></li>
</ul>
<p><span><strong>Operational </strong></span></p><br>
<ul>
<li><span>Carry out scheduled and unscheduled maintenance activities independently, in accordance with approved maintenance manuals, work instructions, and safety procedures.</span></li>
<li><span>Assist in inspections, technical cleaning, testing, fault finding, and rectification of rolling stock systems, equipment, and components.</span></li>
<li><span>Ensure accurate completion of maintenance records, checklists, and defect reports in the maintenance management system.</span></li>
<li><span>Comply with health, safety, quality, and environmental requirements while working in depots, workshops, and on-site locations.</span></li>
</ul>
<p><span><strong>Capability / People </strong></span></p><br>
<ul>
<li><span>Must have good eyesight and normal colour vision</span></li>
<li><span>Require working on shift duties and in any of the workshop facilities in Dubai metro</span></li>
<li><span>Encourage teamwork, best practice and consistent knowledge sharing</span></li>
</ul>
<p><strong>DIMENSIONS </strong></p><br>
<ul>
<li><span>Promote a healthy and professional workplace environment</span></li>
<li><span>Office environment. Occasional travel may be required.</span></li>
</ul>
<p><span><strong>CHALLENGES </strong></span></p><br>
<ul>
<li><span>Safety Compliance – Ensure all maintenance activities adhere to safety regulations and standards</span></li>
<li><span>Environmental Regulations – Navigating compliance with environmental rules and regulations, particularly in terms of waste disposal and emissions from maintenance activities.</span></li>
</ul>
<p><span><strong>KEY COMPETENCIES (First Year)</strong></span></p><br>
<p><span><strong>Technical Competencies </strong></span></p><br>
<ul>
<li><span><strong>Technical Knowledge – </strong>Basic understanding of technical systems. Ability to perform basic inspection, simple components replacement and equipment’s technical cleaning independently. Ability to understand the train and depot equipment’s configuration.</span></li>
<li><span><strong>Tools and Equipment Handling</strong> – Ability to use simple and basic tools and measuring instruments correctly.</span></li>
<li><span><strong>Maintenance Documentation</strong> – Ability to make basic entries in maintenance records, ability to fill the maintenance checklist and measurement forms of the task performed.</span></li>
<li><span><strong>Safety Awareness </strong>– Basic understanding of workplace safety rules, PPE requirements and usage, and safe working practices.</span></li>
</ul>
<p><strong> <span>Behavioural Competencies</span></strong></p><br>
<ul>
<li><span><strong>Discipline</strong> – Demonstrate punctuality, responsibility and adherence to company rules and procedures. Excellent attendance management in HRIS system</span></li>
<li><span><strong>Communication – </strong>Understand and follow verbal and written instructions. Ability to communicate clearly and respectfully with team members. Demonstrate active listening during briefing, toolbox talk etc.</span></li>
<li><span><strong>Teamwork – </strong>Work cooperatively with the team by sharing the information, supporting peers and contribute positively to the team tasks. </span></li>
</ul> <p><span><strong>KEY COMPETENCIES (Second Year onwards)</strong></span></p><br>
<p><span><strong>Technical Competencies </strong></span></p><br>
<ul>
<li><span><strong>Technical Knowledge – </strong>Understanding of functionality and applicability of mechanical, electrical, pneumatic and hydraulic system. Ability to trace the various electrical and pneumatic circuits.</span></li>
</ul>
<ul>
<li><span>Ability to complete the assigned preventive and corrective maintenance tasks. Ability to perform safety critical inspections, identify and correct reporting of the defects / observations.</span></li>
</ul>
<ul>
<li><span><strong>Tools and Equipment Handling</strong> – Correct and safe use of advance and diagnosis tools</span></li>
<li><span><strong>Maintenance Documentation</strong> – Ability to follow procedures, work instructions and ability to accurately complete the maintenance documents (check sheets, forms etc) for the task performed.</span></li>
<li><span><strong>Safety Awareness </strong>– Basic understanding of workplace safety rules, adherence to the safe system of work, PPE requirements and usage, and safe working practices. Ability to follow safety instructions, lock out tag out process and report unsafe conditions.</span></li>
</ul>
<p><span><strong>Behavioural Competencies</strong></span></p><br>
<ul>
<li><span><strong>Discipline</strong> – Demonstrate punctuality, responsibility and adherence to company rules and procedures. Excellent attendance management in HRIS system</span></li>
<li><span><strong>Communication – </strong>Ability to communicate technical information clearly and effectively to internal and external stakeholders using safety critical communication</span></li>
<li><span><strong>Decision Making – </strong>Ability to assess and make sound and timely decision, weighing the potential risks.</span></li>
<li><span><strong>Teamwork – </strong>Good interpersonal skills, professionalism, collaboration and the ability to establish trust with the team as well as manage and motivate other colleagues</span></li>
</ul>
<p><span><strong><span>Minimum qualifications </span></strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<p><span>ITI or Diploma in electrical, electronics, mechanical or automobile engineering discipline or equivalent</span></p><br>
<br>
<p><span><strong>Experience</strong></span></p><br>
<p><span>Fresher or candidate with up to 1 year of technical experience</span></p><br>
<br>
<p><span><strong>Skills / Training</strong></span></p><br>
<ul>
<li><span>Understand and speak basic English</span></li>
<li><span>Ability to listen and good communication skills</span></li>
<li><span>Understanding of safety and housekeeping practice</span></li>
<li><span>Ability to work under supervision and withTeams</span></li>
</ul> <br>
</div>
<h2 class="h5">Job description</h2>
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<b>Job Description</b>Overview<p>AtkinsRéalis is seeking a qualified Façade Architect/ Engineer with 8+years of on-site experience in stadium projects within the Mixed use/Building/Infra sector. The ideal candidate will be responsible for ensuring construction activities comply with project specifications, quality standards, and safety regulations. Looking for a UAE National.</p><br>Your role<ul><li>Understands the basic of elements of Request for Proposal (RFP) and Invitation for Bid (IFB) contracts as well as principles, practices, standards, and procedures of quality assurance.</li><li>Communicates clearly and concisely, both orally and in writing. Prepares clear and concise reports, correspondence, and technical documents. Produces quality reports associated with work activities as well as audits. Verifies completion and quality of work, records findings, maintains and produces accurate logs, files and other documentation including photos.</li><li>Monitors quality assurance aspects of contract performance in design, manufacturing, and installation activities.</li><li>Monitors and evaluates quality assurance elements of assigned projects.</li><li>Evaluates contractor/supplier compliance with contractual specification requirements.</li><li>Evaluates effectiveness of contractor’s quality assurance program plan and recommends improvements.</li><li>Researches and recommends acceptance of submitted materials and equipment.</li><li>Reads and interprets plans, drawings, specifications, standards and procedures.</li><li>Reviews documents, ensures contract compliance, the use of proper methods, and compatibility with other systems.</li><li>Conducts and documents inspections. (i.e., Release for Shipment (RFS), Installation Verification (IV), and First Article/First Article Configuration (FAI/ FACI)).</li><li>Attends and participates in projects meetings and stays abreast of quality requirements, issues/concerns, and scheduling.</li><li>Leads and documents audits and surveys of contractor/supplier quality system. Approves and verifies implementation of necessary action plans to correct/improve and prevent quality deficiencies.</li><li>Works independently in the absence of supervision. Knows principles of business writing and basic report preparation. Able to write properly constructed sentences, use punctuation, and correct grammar effectively.</li><li>Understands and follows oral and written instructions.</li><li>Assists in developing special quality assurance training content.</li><li>Familiar with safe work practices and procedures.</li><li>Establishes and maintains effective working relationships with others.</li><li>Proficient on using current office equipment including copiers and computers, and supporting word processing and spreadsheet applications.</li><li>Performs other duties as assigned.</li></ul>About you<p><b>Requirements</b></p><br><ul><li>Participates in the, implementation, and maintenance of quality assurance plans and programs.</li><li>Creates standards of performance and inspections systems, establishes quality assurance testing models for analysis of raw materials, materials in process, and finished products.</li><li>Performs quality system audits and implements necessary action plans to correct or improve quality deficiencies.</li><li>Produces quality reports associated with work activities. Verifies completion and evauluates quality of work. Records findings. Produces and maintains accurate logs. Recommends corrective and preventive action.</li><li>Facilitates quality awareness with internal customers by providing information and education of methods for identifying and improving quality.</li><li>Knowledge of computer software applications.</li><li>Excellent analytical and problem solving skills.</li><li>Highly responsive to changing demands.</li><li>Forward thinking ability.</li></ul><p><b>Knowledge/ Skills/ Abilities</b></p><br><ul><li>0-2 years experience performing Quality Assurance work at an advanced level, tasked with roles and responsibilities including but not limited to TQM (Total Quality Management) implementation, DOE (Design of Experiments), and automatic quality regulating system through SPC (Statistical Processing Control).</li><li>Experience preferred in Automatic Train Control, Transit Communications, Transit Vehicle Systems, Elevator and Escalators, Fare Collection, and/or Bus Maintenance contract management.</li><li>Bachelor of Science degree in Civil Eng.</li><li>Experience with rail transit system/subsystem equipment is preferred.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<span><br>POSITION SUMMARY<br>Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire life safety system to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded. Assist guests or employees during emergency situations. Administer first aid/CPR to guests or employees as required. Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals. Provide proper paperwork to employees that require outside medical treatment. Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Assist manager/supervisor in ensuring insurance carrier is notified of liability situations according to designated protocol.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Some college.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p><span>Ready to shape the region’s infrastructure with Buro Happold? We’re looking for a passionate Senior Wet Utilities Engineer to join our UAE infrastructure team and help deliver sustainable and innovative water infrastructure solutions across the region.</span></p><br><br><br><br><br><br><p><span><strong>Here at Buro Happold, expect the exceptional. </strong></span></p><br><br><br><p><span>From the projects you will work on to the clients we work with, from career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships, wherever your Buro Happold career takes you, it will be anything but ordinary.</span></p><br><br><br><p><span><strong>Your next role</strong></span></p><br><br><br><p><span>Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive. You will be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that is the hardest thing. This is a genuine opportunity to make an impact and leave a real legacy.</span></p><br><br><br><br><br><p><span><strong>Your key duties</strong></span></p><br><br><br><p><span>We are seeking a motivated Senior - Wet Utilities Engineer to support the planning, design, and delivery of civil infrastructure and wet utility networks across some of the region’s most ambitious infrastructure and masterplanning projects.</span></p><br><br><p><span>As part of our regional infrastructure team, you will:</span></p><br><br><ul><li>Undertake the design and delivery of wet utility infrastructure projects including potable water, wastewater, stormwater and irrigation networks.</li><li>Prepare engineering calculations, technical reports, specifications, schedules and design drawings.</li><li>Coordinate with multidisciplinary teams to ensure successful integration of wet utility designs within the wider infrastructure scope.</li><li>Support the delivery of projects from concept and preliminary design through detailed design and construction stages.</li><li>Liaise with clients, utility authorities and other project stakeholders to obtain approvals and ensure compliance with project requirements.</li><li>Assist with project planning and programme management to achieve timely and high-quality project delivery.</li><li>Review design outputs and support quality assurance processes in accordance with Buro Happold standards.</li><li>Provide technical guidance and mentoring to graduate and engineer-level team members.</li><li>Contribute to developing innovative and sustainable engineering solutions for utility infrastructure projects.</li><li>Support proposal preparation and technical input for project bids and opportunities.</li></ul><p><span><strong>Your skills and experience</strong></span></p><br><br><ul><li>Degree qualified in Civil Engineering or a related engineering discipline.</li><li>Proven experience in the design and delivery of wet utility infrastructure projects.</li><li>Strong technical knowledge of water supply, wastewater, stormwater and irrigation systems.</li><li>Experience preparing technical reports, specifications, calculations and construction documentation.</li><li>Understanding of utility authority standards, requirements and approval processes.</li><li>Experience coordinating with multidisciplinary project teams.</li><li>Proficiency in AutoCAD, Civil 3D and relevant hydraulic modelling software such as WaterGEMS, SewerGEMS and/or InfoDrainage.</li><li>Strong analytical, problem-solving and technical review skills.</li><li>Effective communication and stakeholder engagement skills.</li><li>Ability to work independently while contributing positively to a collaborative team environment.</li><li>Membership of a relevant professional institution or working towards professional accreditation preferred.</li></ul><br><p><span><strong>What we offer you</strong></span></p><br><br><br><p><span>Bring your knowledge and expertise to one of the world’s most respected consultancies. </span></p><br><br><br><ul><li>Hybrid working arrangements</li><li>Attractive salary and benefits package</li><li>A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you </li><li>Entitlement to two memberships to professional bodies or subscriptions </li><li>An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional. </li></ul><br><p><span><strong>At Buro Happold, everyone else’s extraordinary is just our everyday. </strong></span></p><br><br><p><span><strong>Apply today and be a part of our legacy. </strong></span></p><br><br><br><p><span><strong>A place for everyone </strong></span></p><br><br><br><p><span>Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. </span></p><br><br><br><p><span>Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive. </span></p><br><br><br><p><span>We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.</span></p><br><br><p><span>Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.</span></p><br><br><br><p><span>#LI-ID001</span></p><br><br> <br><br> </div>
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<strong>Property Management Sales Executive – Remote</strong><p><strong>Position Type:</strong> Full-Time, Remote<br> <strong>Working Hours:</strong> U.S. Business Hours (EST Required)</p><br><strong>About the Role</strong><p>At Pavago, one of our clients is hiring a <strong>Property Management Sales Executive</strong> to convert qualified property owners and real estate investors into long-term property management clients.</p><br><p>This is a true closing role—not prospecting or appointment setting. You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.</p><br><p>If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.</p><br><strong>What You’ll Own</strong><strong>Sales Closing & Deal Management</strong><ul><li>Contact company-provided qualified leads and initiate sales conversations.</li><li>Lead discovery calls, presentations, and pricing discussions.</li><li>Convert qualified prospects into signed property management clients.</li><li>Confidently ask for the business and close opportunities.</li><li>Handle objections and negotiate terms professionally.</li><li>Ensure a seamless transition from signed agreement to onboarding.</li></ul><strong>Full Sales Cycle Management</strong><ul><li>Manage the sales process from initial contact through signed agreement.</li><li>Quickly qualify opportunities and prioritize high-conversion prospects.</li><li>Drive deals forward while maintaining momentum throughout the sales cycle.</li><li>Maintain ownership of deal progression and timely follow-up.</li><li>Coordinate contract execution after closing.</li></ul><strong>Client Needs Analysis & Solution Selling</strong><ul><li>Understand the needs and challenges of:<ul><li>Property owners</li><li>Landlords</li><li>Real estate investors</li></ul></li><li>Recommend property management solutions based on portfolio size and investment goals.</li><li>Clearly communicate the value, ROI, and benefits of the company’s services.</li><li>Build urgency while maintaining a consultative sales approach.</li></ul><strong>Pipeline & CRM Management</strong><ul><li>Maintain accurate CRM records throughout the sales cycle.</li><li>Update deal stages, notes, and follow-up activities consistently.</li><li>Track pipeline health and forecast opportunities accurately.</li><li>Ensure CRM data remains organized and up to date.</li></ul><strong>What Makes You a Strong Fit</strong><ul><li>Natural closer who enjoys negotiating and winning business.</li><li>Strong consultative selling skills.</li><li>Confident presenting value to property owners and investors.</li><li>Results-driven with excellent follow-through.</li><li>Comfortable working independently in a remote environment.</li><li>Organized with strong pipeline management skills.</li><li>Excellent verbal communication and relationship-building abilities.</li></ul><strong>Required Experience & Skills</strong><strong>Experience</strong><ul><li><strong>2+ years</strong> of closing experience in:<ul><li>Property Management</li><li>Real Estate Sales</li></ul></li><li>Proven history of closing deals—not just generating leads or setting appointments.</li><li>Experience selling directly to:<ul><li>Property owners</li><li>Landlords</li><li>Real estate investors</li></ul></li></ul><strong>Core Skills</strong><ul><li>Strong understanding of:<ul><li>Property management services</li><li>Pricing models</li><li>Client expectations</li></ul></li><li>Excellent objection-handling and negotiation skills.</li><li>Ability to communicate value clearly and guide prospects toward confident buying decisions.</li><li>Experience using CRM platforms to manage sales pipelines.</li><li>Self-motivated with strong ownership and accountability.</li></ul><strong>Nice-to-Have</strong><ul><li>Experience selling residential or commercial property management services.</li><li>Familiarity with property management software and CRM platforms.</li><li>Knowledge of real estate investment strategies and rental property operations.</li><li>Experience working with U.S.-based clients.</li></ul><strong>What a Typical Day Looks Like</strong><ul><li>Contact qualified property management leads.</li><li>Conduct discovery calls and sales presentations.</li><li>Present customized management solutions.</li><li>Handle objections and negotiate agreements.</li><li>Follow up with active opportunities.</li><li>Update CRM records and forecast pipeline activity.</li><li>Coordinate signed agreements with internal operations teams.</li></ul><p><strong>In short:</strong> You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.</p><br><strong>Key Metrics for Success (KPIs)</strong><ul><li>Number of deals closed</li><li>Lead-to-client conversion rate</li><li>Sales cycle length</li><li>Average contract value</li><li>Revenue generated</li><li>Pipeline accuracy and CRM discipline</li></ul><strong>Why Join Us?</strong><ul><li>Focus exclusively on closing qualified opportunities.</li><li>No cold prospecting or appointment setting.</li><li>Direct impact on revenue and company growth.</li><li>Fully remote work environment.</li><li>Performance-driven culture with long-term career opportunities.</li><li>Opportunity to advance into:<ul><li>Senior Sales Executive</li><li>Sales Manager</li><li>Business Development Manager</li><li>Director of Sales</li></ul></li></ul><strong>Interview Process</strong><ol><li><strong>Spark Hire Intro Video (3–5 minutes)</strong></li><li>Client Interview</li><li>Offer & Onboarding</li></ol><strong>What Happens After You Apply</strong><p>After submitting your application, you’ll receive an email invitation from <strong>Spark Hire</strong> to record a short <strong>3–5 minute Intro Video</strong>. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p><br><p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients. Your video will be reviewed by the hiring team before moving to the client interview.</p><br><p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p><br><p>Please keep an eye on both your <strong>inbox</strong> and <strong>spam folder</strong> for your Spark Hire invitation after applying.</p><br><strong>Apply Now</strong><p>If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you. Apply today and help drive the growth of a leading property management business.</p><br> </div>
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<br>About the opportunity<br><p>This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:<br>
1. Support end-to-end onboarding – Support the complete onboarding process, including the collection, verification, and filing of<br>
required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance.<br>
2. Conduct pre-boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide<br>
clarity on joining formalities, and address initial queries to ensure a smooth and confident start.<br>
3. Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR<br>
dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.<br>
4. Coordinate government-related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits,<br>
Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.<br>
5. Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs<br>
promptly, minimizing delays and enhancing employee experience.<br>
Offboarding<br>
6. Execute structured offboarding – Support the end-to-end exit process, including notice period compliance, collection of assets<br>
(laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional<br>
exit experience.<br>
7. Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including<br>
end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.<br>
8. Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as<br>
deactivation from company databases, reducing compliance risks and safeguarding company records.<br>
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General Duties:<br>
9. Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy-based<br>
guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.<br>
10. Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper<br>
record-keeping and cost management.<br>
11. Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.)<br>
for all UAE employees, ensuring timely enrollment, renewals, and compliance.<br>
12. Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank<br>
account details, and other compensation-related inputs to prevent delays or errors.<br>
13. Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned<br>
with UAE Mainland regulations and internal policies.<br>
14. Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness.<br>
15. Streamline recurring tasks – Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.<br>
16. Support audits and inspections – Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.<br>
17. Drive automation and digitization – Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable.</p><br><br>What you need to be successful<br><p>1. Bachelor’s degree in Business, Human Resources, or related field.<br>
2. 3–5 years of experience in People Operations/HR roles within the UAE Mainland.<br>
3. Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.<br>
4. Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment.<br>
5. Proficiency in HR systems, MS Office, and Google Workspace<br> </p><br><br><p>Skills and attributes:<br>
1. High attention to detail and commitment to accuracy.<br>
2. Problem-solving mindset with a focus on process improvement.<br>
3. Ability to work under pressure while ensuring deadlines are met.<br>
4. Culturally aware and adaptable to a diverse workforce.</p><br><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br><br>
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<p><b>Title:</b></p><br><br>Lead Technical HSE Engineer - Offshore Subsea Project - Pkg 2<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u> Job Title: Lead Technical HSE Engineer </u></b> </p><br><br><p>KBR is growing its Project Management Consultancy (PMC) team for an exciting, high profile offshore development in Abu Dhabi. The ADNOC PMC project role would be based initially in Client or Contractors Office in Abu Dhabi.</p><br><br><p><b>Job Purpose</b></p><br><br><p>The Lead HSE Technical Engineer is responsible for providing technical HSE leadership and ensuring the effective implementation of health, safety, environmental, and process safety requirements for ADNOC Offshore projects and operations. The role supports Concept, FEED, Detailed Engineering, EPC, Commissioning, and Operational phases by managing HSE studies, risk assessments, safety engineering activities, and compliance with ADNOC standards and international regulations.</p><br><br><p>The position serves as the focal point for HSE engineering and technical assurance activities, ensuring that all offshore facilities are designed, constructed, operated, and maintained in a safe and environmentally responsible manner.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>HSE Engineering & Technical Leadership</b></p><br><br><ul><li>Lead HSE engineering activities during project development and execution.</li><li>Develop and review project HSE philosophies, strategies, and technical safety requirements.</li><li>Ensure compliance with ADNOC HSE standards, UAE regulations, and international best practices.</li><li>Provide technical guidance to engineering disciplines on safety and environmental requirements.</li><li>Establish HSE engineering deliverables and ensure timely completion.</li></ul><p><b>Safety Studies & Risk Management</b></p><br><br><ul><li>Lead and facilitate:<ul><li>HAZID (Hazard Identification)</li><li>HAZOP (Hazard and Operability Studies)</li><li>SIL (Safety Integrity Level) Assessments</li><li>LOPA (Layer of Protection Analysis)</li><li>Bow-Tie Analysis</li><li>Quantitative Risk Assessments (QRA)</li><li>Environmental Impact Assessments (EIA)</li><li>SIMOPS Reviews</li><li>Emergency Response Studies</li></ul></li><li>Ensure risks are properly identified, assessed, and mitigated.</li><li>Monitor implementation of safety recommendations and closure of action items.</li></ul><p><b>Process Safety Engineering</b></p><br><br><ul><li>Develop and review:<ul><li>Fire & Gas Detection Philosophy</li><li>Fire Protection Philosophy</li><li>Emergency Shutdown (ESD) Philosophy</li><li>Hazardous Area Classification Studies</li><li>Escape, Evacuation & Rescue (EER) Studies</li><li>Safety Critical Elements (SCE) Registers</li></ul></li><li>Support process safety management and asset integrity initiatives.</li><li>Ensure compliance with ADNOC process safety requirements.</li></ul><p><b>Environmental Management</b></p><br><br><ul><li>Ensure compliance with environmental legislation and ADNOC environmental standards.</li><li>Review air emissions, discharges, waste management, and environmental monitoring requirements.</li><li>Participate in environmental risk assessments and sustainability initiatives.</li><li>Support environmental permitting and regulatory compliance activities.</li></ul><p><b>Project & Operational Support</b></p><br><br><ul><li>Support Concept, FEED, EPC, Brownfield Modification, and Offshore Operations projects.</li><li>Review engineering documents to verify HSE compliance.</li><li>Participate in design reviews, constructability studies, and operational readiness assessments.</li><li>Support commissioning, start-up, and operational safety assurance activities.</li><li>Conduct technical investigations and root cause analyses for incidents and near misses.</li></ul><p><b>Audits & Compliance</b></p><br><br><ul><li>Participate in HSE audits, technical reviews, and assurance assessments.</li><li>Monitor contractor compliance with ADNOC HSE requirements.</li><li>Support regulatory inspections and client audits.</li><li>Ensure effective implementation of HSE Management Systems.</li></ul><p><b>Leadership & Stakeholder Management</b></p><br><br><ul><li>Mentor junior HSE engineers and specialists.</li><li>Coordinate with Operations, Engineering, Projects, Contractors, and Regulatory Authorities.</li><li>Prepare technical reports, presentations, and management summaries.</li><li>Promote a strong safety culture across projects and operations.</li></ul><br><p><b>Minimum Qualifications</b></p><br><br><ul><li>Bachelor’s Degree in Chemical Engineering, Mechanical Engineering, Environmental Engineering, Process Engineering, or related discipline.</li><li>Master's Degree in Safety Engineering, Risk Management, or HSE-related discipline is an advantage.</li><li>Professional HSE certifications are highly desirable.</li></ul><br><p><b>Preferred Certifications</b></p><br><br><ul><li>NEBOSH International Diploma</li><li>NEBOSH Process Safety Management</li><li>Certified Functional Safety Engineer (CFSE)</li><li>TÜV Functional Safety Certification</li><li>IOSH Managing Safely</li><li>Certified Safety Professional (CSP)</li><li>Certified Industrial Hygienist (CIH) (preferred)</li></ul><br><p><b>Experience Requirements</b></p><br><br><ul><li>Minimum <b>15 years</b> of HSE engineering experience within the oil & gas industry.</li><li>At least <b>5 years</b> in a Lead HSE / Technical Safety Engineering role.</li><li>Extensive offshore oil & gas project experience.</li><li>Proven experience in FEED, EPC, offshore commissioning, and operations support.</li><li>Experience with ADNOC Offshore projects or major international operators is highly preferred.</li><li>Strong exposure to offshore facilities, production platforms, gas processing facilities, and brownfield modifications.</li></ul><br><p><b>Technical Competencies</b></p><br><br><p><b>Technical Safety Engineering</b></p><br><br><ul><li>Process Safety Management (PSM)</li><li>Fire Protection Engineering</li><li>Fire & Gas Detection Systems</li><li>Hazardous Area Classification</li><li>Consequence Modeling</li><li>Quantitative Risk Assessment (QRA)</li><li>Safety Case Development</li><li>Emergency Response Planning</li></ul><p><b>Risk Management</b></p><br><br><ul><li>HAZID</li><li>HAZOP</li><li>SIL Assessment</li><li>LOPA</li><li>Bow-Tie Analysis</li><li>Risk-Based Decision Making</li><li>ALARP Demonstrations</li></ul><p><b>Environmental Management</b></p><br><br><ul><li>Environmental Impact Assessment (EIA)</li><li>Waste Management</li><li>Emission Control</li><li>Environmental Compliance & Reporting</li><li>Sustainability Programs</li></ul><p><b>Relevant Standards & Codes</b></p><br><br><ul><li>ADNOC HSE Standards</li><li>UAE Environmental Regulations</li><li>API Standards</li><li>IEC 61508 / IEC 61511</li><li>NFPA Codes</li><li>ISO 14001</li><li>ISO 45001</li><li>OSHA Requirements</li><li>IOGP Guidelines</li></ul><p><b>Software Skills</b></p><br><br><ul><li>PHAST</li><li>SAFETI</li><li>PHA-Pro</li><li>HELIOS</li><li>DNV Risk Management Software</li><li>ETAP (preferred)</li><li>MS Office Suite</li><li>Power BI (preferred)</li></ul><br><p><b>Behavioral Competencies</b></p><br><br><ul><li>Strong leadership and influencing skills.</li><li>Excellent risk assessment and analytical capabilities.</li><li>Effective communication and presentation skills.</li><li>Strong stakeholder management abilities.</li><li>Decision-making under pressure.</li><li>Investigation and problem-solving expertise.</li><li>Commitment to ADNOC's HSE Excellence culture.</li></ul><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Black & Grey HR is seeking a Field Engineer – Subsea to join the client's offshore project delivery team on a permanent rotational basis. You will be deployed offshore as the resident engineering representative during subsea inspection, repair, maintenance, and construction (IRM/EPC) operations, ensuring technical compliance, quality oversight, and real-time engineering authority at the project site.<br><br>This is a permanent position — not a contract — with a 60-day on / 30-day off rotation providing genuine recovery time between deployments. When not offshore, you are shore-based at the client's Abu Dhabi facility supporting pre-mobilisation engineering activities and project close-out documentation.<br><br>KEY RESPONSIBILITIES<br><br>1. Offshore Engineering Delivery<br><br>- Provide on-site technical engineering support during subsea inspection, installation, and construction operations across IRM and EPC project scopes<br><br>- Act as the primary engineering authority on site during offshore operational phases, ensuring all activities comply with approved method statements, engineering specifications, and project quality plans<br><br>- Monitor construction and inspection activities in real time, identifying and resolving non-conformances, technical queries, and field engineering instructions (FEIs)<br><br>- Interface with ROV supervisors, diving supervisors, and vessel crews on technical requirements and operational problems, providing engineering decisions to maintain project delivery schedule<br><br>- Attend daily operations briefings, toolbox talks, and pre-task risk assessments; contribute to Permit to Work (PTW) processes<br><br>2. Documentation and Reporting<br><br>- Maintain accurate field engineering daily logs covering all activities, decisions, and observations during offshore operations<br><br>- Review and implement approved method statements, lifting and rigging plans, and engineering work packs prior to and during offshore activities<br><br>- Prepare and submit non-conformance reports (NCRs), technical deviation requests, and field change requests as required<br><br>- Contribute to project progress reporting for internal and client stakeholder audiences<br><br>- Support client company man and representative interface on technical queries, engineering approvals, and operational matters<br><br>3. Pre-Mobilisation and Close-Out<br><br>- Support pre-mobilisation engineering reviews including vessel technical readiness assessments and offshore campaign preparation<br><br>- Assist with material take-offs and procurement coordination for offshore campaign consumables and equipment<br><br>- Contribute to post-project lessons-learned documentation and engineering close-out deliverables to support continuous improvement<br><br></span><br><span>RequirementsEducation<br><br>- Degree in Mechanical Engineering, Structural Engineering, Marine Engineering, or Subsea Engineering from a recognised institution. Equivalent vocational qualifications with demonstrable offshore experience will be considered.<br><br>Experience<br><br>- Proven years of experience in subsea field engineering or offshore inspection and construction activities<br><br>- Practical, hands-on knowledge of subsea systems is essential — candidates must have direct experience with one or more of the following: subsea pipelines, subsea structures, risers, or umbilicals. This is non-negotiable for this role.<br><br>- Demonstrable experience with IRM and/or EPC offshore operations, including method statement review, non-conformance management, and engineering work pack execution<br><br>- Experience interfacing with ROV operations, diving operations, or vessel-based technical teams on offshore projects<br><br>- ADNOC project exposure or prior experience working on ADNOC-approved offshore operations is a strong advantage<br><br>Skills and Competencies<br><br>- Strong technical writing skills for engineering documentation, NCRs, and daily reporting<br><br>- Ability to make sound engineering decisions independently in a fast-paced offshore operational environment<br><br>- Clear and effective communication with multidisciplinary offshore teams including marine, operations, and diving personnel<br><br>- Understanding of offshore risk management, PTW processes, and SIMOPS procedures<br><br>CERTIFICATIONS REQUIRED (Please attach the below certificates)<br><br>- BOSIET or HUET — must be valid and current. Candidates with an expired BOSIET/HUET will not be shortlisted. Please attach a copy of your certificate with your application.<br><br>- ADNOC Facility Access Approval — held or a clearly documented ability to obtain. Candidates who have previously held ADNOC access or worked on ADNOC-approved projects are at a significant advantage.<br><br>- GWO (Global Wind Organisation) certifications — advantageous<br><br>- CSWIP 3.4U or equivalent NDT / inspection certification — advantageous, particularly for candidates targeting IRM inspection scopes<br><br>- Offshore survival and first aid certifications — must be current<br><br></span><br><span>Benefits- Permanent employment with a growing organization.<br><br>- 60/30 offshore rotation schedule.<br><br>- ADNOC project exposure and international project opportunities.<br><br>- Exposure to advanced USV and offshore technology.<br><br>- Long-term career growth with a stable organization.<br><br>HOW TO APPLY<br><br>- Submit your CV along with a copy of your current BOSIET/HUET certificate <br><br>- ADNOC access approval number or status (if held)<br><br>- Shortlisted candidates will be contacted within 5 working days of application.<br><br><br></span><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The primary role of the Healthcare Liaison Officers (HLOs) is to establish and maintain smooth operations within the Emirate of Abu Dhabi Healthcare System within the Unified Medical Operations Command (UMOC).</p><p>The HLO will play a crucial role with in ensuring hospital preparedness for all major incidents and that surge plans are current, with the available hospital resources and as per the surge plan.</p><p>In addition, the HLO will generate periodic reports to update on the status of the hospital, as well as special pathway patients (SPP) and be the link between HLO healthcare group and other stakeholders including UMOC team.</p><br><p><strong>Responsibilities</strong></p><p>Adhere to the standards set by the Human Resources (HR) department in accordance with respective facility</p><p>policies and procedures.</p><ul><li><p>Arrive to work on time, being in position to start work at the shift start time.</p></li><li><p>Answer all incoming calls professionally and within the specified timeframe to comply with set UMOC KPIs.</p></li><li><p>Update and maintain contact details for the Health Care Facilities (HCFs)within the same healthcare group</p></li></ul><p>emergency and non-emergency communication.</p><ul><li><p>Coordinate and liaise with HCF's Emergency Management Programs, including preparedness, response,</p></li></ul><p>recovery, and business continuity.</p><ul><li><p>Communicate with the UMOC teams during normal situations, major incidents, mass casualty incidents</p></li></ul><p>(MCI), planned mass gatherings, and other emergency situations.</p><ul><li><p>Continually monitor respective health care facility resources as part of emergency preparedness activities to</p></li></ul><p>assist in case of any emergency incident.</p><ul><li><p>Obtain and maintain up-to-date information on critical resources available at HCFs.</p></li><li><p>Engage in communication with hospital experts to obtain specialized advice regarding incidents.</p></li><li><p>Activate and notify relevant healthcare facilities and emergency services as directed by UMOC based on the</p></li></ul><p>level and nature of the emergency, maintaining continuous communication between UMOC and HCF until</p><p>the incident is resolved.</p><ul><li><p>Provide real-time surge capacity information as and when required, particularly in the early stages of</p></li></ul><p>emergency response until the formation of DOH Incident Command, and then follow the incident</p><p>commander's instructions.</p><ul><li><p>Work closely with the entire UMOC team on emergency and disaster situations and coordinate with them</p></li></ul><p>to assist in any emergency incident.</p><ul><li><p>Verify the availability of the HCF Special Pathway Program (SPP) for conditions such as STEMI, Burns, Stroke,</p></li></ul><p>etc.</p><ul><li><p>Compile periodic reports (as requested by DOH) on all SPP cases related to the HCF.</p></li><li><p>Assist the SPP Task Force in reviewing and improving the SPP process.</p></li><li><p>Prepare and maintain documentation on activities related to emergency preparedness and response.</p></li><li><p>Escalate all relevant emergency incidents/challenges to the UMOC management regularly, effectively using</p></li></ul><p>the proper chain of command.</p><ul><li><p>Respond effectively to requests from DOH senior management when required and facilitate their requests</p></li></ul><p>by coordinating with the necessary healthcare facilities.</p><ul><li><p>Must be able to work in shifts, including evenings, nights, weekends, and holidays, and handle a fast-paced,</p></li></ul><p>multitasking, and stressful work environment.</p><ul><li><p>Always maintain confidentiality.</p></li><li><p>Ensure all assets are kept in good working order and report any damage or faulty items as per company</p></li></ul><p>policy.</p><ul><li><p>Establish a solid working relationship with both internal and external stakeholders.</p></li><li><p>Document all relevant and appropriate information in chronological order into the Estijabah system or any</p></li></ul><p>system used in UMOC as close to real-time as possible.</p><ul><li><p>Follow internal SOPs (Standard Operating Procedures) and guidelines of the Operations section.</p></li><li><p>Contact the UMOC management team if you are unable to report to duty at the earliest as well as following</p></li></ul><p>your respective health care policies to ensure coverage plan.</p><ul><li><p>To actively participate in drills, exercises & courses as requested by DOH and your respected healthcare</p></li></ul><p>group.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Specifications
Technical Skills & Knowledge
Knowledge Level
▪ Knowledge of overall DOH CEPAR/UMOC activities. ▪ Intermediate
▪ Able to work efficiently under pressure in multitask environment with Knowledge of
handling comprehensive and complex flow of data.
▪ Intermediate
▪ Knowledge and understanding of common medical terminology ▪ Advanced
▪ Intermediate administration Skills. ▪ Intermediate
Soft / Behavioral Skills Knowledge Level
▪ Information Management ▪ Intermediate
▪ Presentation Skills ▪ Intermediate
▪ Analytical Thinking ▪ Intermediate
▪ Problem Solving ▪ Intermediate
Core Competencies Knowledge Level
▪ English Language ▪ Advanced
▪ Arabic Language ▪ Basic
▪ Computer Literacy ▪ Intermediate
▪ Attention to Detail ▪ Advanced
▪ Decision Making ▪ Intermediate
▪ Communication & Relationship Management ▪ Intermediate
Preferred Qualifications:
▪ Medical background
▪ Related experience in hospital preparedness and planning
Preferred Experience:
▪ Minimum of 2 years of relevant experience.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary The Account Executive will be a core early hire responsible for client relationship management, account operations, planning, and delivery coordination across the Agency.<br> In the initial phase, the role will also support business development, proposal creation, and pitch coordination to help build the pipeline and secure projects.<br> As the team scales and functions are staffed, the role will fully transition into a dedicated Account Executive position focused on account growth, client satisfaction, and consistent delivery.<br> Reporting Line Reports to: Agency Lead Will works closely with: Strategy, Creative, Production, Performance/Digital, Project Management, Finance/Operations, and external partners/vendors Scope of Work 1) Account Management & Client Relationship Ownership (Primary) Serve as the day-to-day client lead for assigned accounts.<br> Build trusted relationships with client stakeholders, ensuring responsiveness and professionalism.<br> Lead client comms cadence (weekly status calls, updates, action logs, approvals).<br> Anticipate risks, resolve issues early, and manage escalations properly.<br> Drive client satisfaction, retention, and recurring scope.<br> 2) Planning, Execution Coordination & Delivery Oversight (Primary) Translate briefs into clear work plans with deliverables, timelines, roles, and dependencies.<br> Coordinate internal teams to ensure on-time, on-brand, and on-brief execution.<br> Ensure all deliverables pass through QA and meet the Agency’s standards before sharing.<br> Maintain delivery documentation: timelines, decision logs, feedback cycles, and approvals.<br> Coordinate vendors/freelancers when needed (quotes, timelines, deliverables, invoicing coordination).<br> 3) Proposal Creation & Business Development Support (Early Stage) Support early-stage growth by coordinating: Client discovery notes and requirements gathering Capability decks, pitch materials, and case studies Proposal writing (scope, approach, timelines, assumptions) Pricing inputs and packaging (in coordination with leadership/finance) Track opportunities and next steps (pipeline hygiene, follow-ups, meeting notes).<br> Help prepare for pitches: agendas, attendee prep, Q&A, and post-meeting actions.<br> 4) Account Growth & Commercial Support (Ongoing) Identify upsell/cross-sell opportunities based on performance, client needs, and new initiatives.<br> Support renewals and scope expansions with clear justifications and expected outcomes.<br> Ensure account profitability by monitoring scope creep and keeping work within agreed scope.<br> 5) Process, Tools & Documentation (Always-On) Maintain account workspaces and documentation in the agency’s tools (Monday.<br>com/Smart sheets etc).<br> Contribute to improving internal workflows and onboarding new team members into accounts.<br> Key Responsibilities (Day-to-day) Lead client communication and manage expectations.<br> Own weekly planning and delivery tracking across active projects.<br> Coordinate briefs, feedback, approvals, and final delivery.<br> Support proposal creation and pitching (especially during the ramp-up phase).<br> Maintain account documentation, reporting, and performance updates.<br> Collaborate with internal teams to ensure quality and consistency.<br> Key Deliverables Client status updates & weekly action trackers Account plans (monthly/quarterly, per client) Project timelines and delivery schedules Proposals (SOW, approach, timeline, assumptions, pricing coordination) Client reporting dashboards/slide updates (as required) Meeting notes + decision logs + approvals tracker Success Metrics (KPIs) Client satisfaction and retention On-time delivery rate and approval efficiency Account health (clear scope control, minimal escalations) Proposal output and conversion support (early phase) Revenue expansion / upsell contribution Internal team efficiency and clarity (brief quality, fewer reworks) Required Skills & Experience 3–7 years in account management / client servicing (agency background strongly preferred).<br> Strong understanding of campaign/project delivery across creative, content, digital, and production workflows.<br> Excellent writing skills (proposals, emails, client-ready documentation).<br> Confident communicator with strong stakeholder management.<br> Highly organized, detail-oriented, and comfortable in fast-paced environments.<br> Experience using project management tools (ClickUp, Asana, Monday, Jira) and CRM systems is a plus.<br> Ability to manage multiple accounts/projects simultaneously without quality loss.<br> Personal Attributes Client-first mindset with strong professionalism and composure.<br> Proactive and solutions-driven; doesn’t wait to be asked.<br> High accountability and follow-through.<br> Strong coordination and negotiation skills.<br> Comfortable working in an evolving environment during early agency build-up.<br> Role Evolution (Important Note) Phase 1 (Launch & Ramp-up): ~20% account coordination + delivery, ~80% BD support/proposals Phase 2 (Team in place): ~60% account management + delivery, ~40% growth support Phase 3 (Scaled): Fully dedicated Account Executive role with account portfolio ownership and growth targets Job Location / Work Mode Location: UAE (Dubai) Work mode: Full-time</span> </div>