Computer Technician Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nair Systems is currently looking for Assistant Manager – Financial Control – ICFR IT Controls Testing for our UAE operations with the following terms &amp; conditions.</p><p>Job Purpose:</p><p>To support the Finance Division in maintaining and enhancing the Bank’s Internal Control over Financial Reporting (ICFR) framework through the independent testing and evaluation of General IT Controls (GITCs), IT Application Controls (ITACs), Interface Controls, and Information Produced by the Entity (IPE). The role is responsible for assessing control effectiveness, identifying control deficiencies, supporting remediation activities, and collaborating with Finance, IT, and audit stakeholders to ensure the integrity, reliability, and compliance of systems and processes supporting financial reporting.</p><p>Requirements / Work Experience/ Qualification Specification:</p><ul><li><p>Bachelor’s degree in information systems, Information Technology, Accounting, Finance, Computer Science, or a related field.</p></li><li><p>Professional certification such as CISA, CIA, CPA, CA, ACCA, CRISC, CISSP, or equivalent preferred.</p></li><li><p>4–7 years of experience in IT Audit, ICFR/SOX Compliance, IT Risk, Internal Audit, or Risk Advisory, preferably within banking or financial services.</p></li><li><p>Hands-on experience in GITC, ITAC, Interface Controls, and IPE testing.</p></li><li><p>Knowledge of ICFR, COSO, and COBIT frameworks.</p></li><li><p>Experience with core banking systems, ERP platforms (e.g., Finacle, SAP, Oracle), and financial reporting applications.</p></li><li><p>Understanding of system interfaces, database concepts, and automated business processes.</p></li><li><p>Experience supporting internal/external audits and regulatory reviews.</p></li><li><p>Proficiency in Microsoft Excel and data analysis techniques.</p></li><li><p>Strong analytical, communication, documentation, stakeholder management, and problem-solving skills, with the ability to work independently and meet deadlines.</p></li></ul><p>Main Responsibilities and Accountabilities:</p><p>ICFR IT Control Testing:</p><ul><li><p>Perform testing of the design and operating effectiveness of IT controls supporting financial reporting.</p></li><li><p>Document process walkthroughs, risk and control assessments, testing workpapers, and conclusions.</p></li><li><p>Identify control deficiencies, assess their impact, and track remediation activities.</p></li><li><p>Ensure testing is performed in line with ICFR methodology and audit requirements.</p></li></ul><p>GITC (General IT Controls):</p><ul><li><p>Test key IT controls including User Access Management, privileged access, segregation of duties, change management, and IT operations controls.</p></li><li><p>Validate the completeness and accuracy of Information Produced by the Entity (IPE).</p></li><li><p>Coordinate with IT and business stakeholders to obtain and assess supporting evidence.</p></li></ul><p>IT Application Controls (ITAC):</p><ul><li><p>Test automated controls, system configurations, workflows, calculations, and validations impacting financial reporting.</p></li><li><p>Assess the reliability of system functionality and key reports used in financial processes.</p></li><li><p>Validate the completeness, accuracy, and integrity of system-generated information relied upon for control execution.</p></li></ul><p>Interface Testing &amp; Data Integrity:</p><ul><li><p>Evaluate interfaces between systems supporting financial reporting.</p></li><li><p>Verify the completeness, accuracy, and timeliness of data transfers through reconciliations and exception analysis.</p></li><li><p>Assess interface monitoring, error handling, logging, and exception management controls.</p></li><li><p>Escalate interface failures, data integrity issues, and control exceptions.</p></li></ul><p>Audit Coordination &amp; Reporting:</p><ul><li><p>Support internal and external audits by providing testing documentation, evidence, and management responses.</p></li><li><p>Monitor and report on control deficiencies, audit findings, and remediation plans.</p></li><li><p>Prepare testing summaries, status reports, and management updates on IT control effectiveness.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>banking domain experience is mandatory</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Senior Branch Support Officer</strong><br><strong>Location :</strong> Abu Dhabi&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong></p><br><p><span><span>To provide outstanding support to the distribution/branch network by serving as their liaison to ADIB central office by monitoring the distribution units in order to ensure the high quality and customer experience. To provide support to all distribution sales channels, with a special focus on Branch Network.</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br>&nbsp;</p><br><p><span><span><strong>RESPONSIBILITIES:</strong></span></span></p><br><ul><li><p><span><span>Manage ADIB Branches and support other Distribution Channels in all System Issues , Administrational issues/ Requirements to facilitate their role in providing the best services to customers.&nbsp;</span></span></p><br><ul><li><p><span><span>Control &amp; manage the new branch opening/ branch closure / branch renovation and branch relocation projects in coordination with branch planning team, project team and other stakeholders to ensure timely completion of projects.</span></span></p><br></li><li><p><span><span>Managing Central Bank approval requests related to all ADIB branches via CB Portal.</span></span></p><br></li><li><p><span><span>Providing outstanding evaluation &amp; recommendation for branches requests/ inquires in regards of exceptions and special approvals from the management.</span></span></p><br></li><li><p><span><span>Handle and Communicate any process enhancements, change in Policy and change in Procedure to All ADIB Branches.</span></span></p><br></li><li><p><span><span>Create user system access matrix for all ADIB branch positions in coordination with ICD and BCU.</span></span></p><br></li><li><p><span><span>Evaluate and Set up branches vault cash limit on annual.</span></span></p><br></li><li><p><span><span>Approving the daily excess of vault cash limit for branches to make sure not to exceed the ADIB’s Insurance Blanket.</span></span></p><br></li><li><p><span><span>Follow up with leasing department periodically to ensure branches Trade Licenses &amp; Leasing Contracts renewals on timely basis.</span></span></p><br><ul><li><p><span><span>Participate in Ghina Draws conducted by Marketing, Product, Sharia, ICD, Fraud, and CMT.</span></span></p><br></li><li><p><span><span>Evaluating and Approving the recovery of teller cash shortage incidents raised by BM/ OSM in coordination with ROM, ICD &amp; HRD.</span></span></p><br></li><li><p><span><span>Gather and reconcile all required information/documents in regard to alarm usernames, updates and prior information in case of staff internal transfers/resignation to update the alarm user records in police operations.</span></span></p><br></li><li><p><span><span>Act as a focal point with all Departments to ensure the timely performing of all services requested by the branches (and vice versa).</span></span></p><br></li><li><p><span><span>Managing the escalated complaints raised by Complaints Resolution Unit and defining the root causes of the complaints.</span></span></p><br></li><li><p><span><span>Ensuring all operation pending cases related to branches are settled and solved in timely manners in coordination with ROMs and Operation Departments.</span></span></p><br></li><li><p><span><span><strong>Perform any other responsibility entrusted by the Retail Banking Distribution Management from time to time.</strong></span></span></p><br></li></ul></li></ul></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><p><span><span>Good knowledge of ADIB’s Retail Banking products &amp; services</span></span></p><br></li><li><p><span><span>Broad knowledge of ADIB’s Retail Operational Policies &amp; Procedures</span></span></p><br></li><li><p><span><span>Fair Knowledge of UAE banking practices, regulations &amp; risks</span></span></p><br></li><li><p><span><span>Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities</span></span></p><br></li><li><p><span><span>General awareness of competitors in the local market</span></span></p><br></li><li><p><span><span>Fair knowledge of service standards&nbsp;</span></span></p><br></li><li><p><span><span>Training skills</span></span></p><br></li><li><p><span><span>Sales skills</span></span></p><br></li><li><p><span><span>Management Information skills</span></span></p><br></li><li><p><span><span>Computer skill</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Commis Chef 1 – Tirameu (Pastry)</b></p><p><br></p><p><b>About Tirameu</b></p><p>Tirameu is a premium homemade dessert brand founded by a mother and daughter, specializing in handcrafted tiramisu made with quality ingredients and attention to detail. As we continue to grow, we're looking for a passionate and reliable Commis Chef 1 to become an integral part of our kitchen team.</p><p><br></p><p><b>Position Summary</b></p><p>The Commis Chef 1 is responsible for the daily preparation and production of Tirameu products while ensuring consistency, quality, hygiene, and efficiency. This role also supports day-to-day kitchen operations, order fulfillment, and delivery coordination to ensure every customer receives an exceptional experience.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><i>Food Preparation &amp; Production</i></p><ul><li>Prepare and assemble Tirameu products according to standardized recipes and portion specifications.</li><li>Ensure every product meets Tirameu's quality and presentation standards.</li><li>Maintain consistency in taste, texture, and appearance across all orders.</li><li>Monitor ingredient freshness and report any shortages or quality concerns.</li></ul><p><br></p><p><i>Order Management</i></p><ul><li>Receive, monitor, and process incoming orders from delivery platforms and direct customer channels.</li><li>Prepare customer orders accurately and within the required timelines.</li><li>Pack orders carefully to ensure they arrive in perfect condition.</li><li>Coordinate with delivery riders and hand over completed orders promptly.</li></ul><p><br></p><p><i>Kitchen Operations</i></p><ul><li>Maintain a clean, organized, and efficient kitchen throughout each shift.</li><li>Follow all food safety, hygiene, and sanitation procedures.</li><li>Perform daily opening and closing kitchen duties.</li><li>Ensure workstations, equipment, and utensils are cleaned and maintained.</li></ul><p><br></p><p><i>Delivery Platform Operations</i></p><ul><li>Operate delivery aggregator platforms (e.g. Deliveroo, Careem, and other ordering systems).</li><li>Monitor incoming orders and update order statuses accurately.</li><li>Communicate with delivery partners when necessary to ensure smooth order fulfillment.</li><li>Report any technical or operational issues to management.</li></ul><p><br></p><p><i>Inventory &amp; Kitchen Management</i></p><ul><li>Monitor stock levels and notify management when ingredients or packaging materials require replenishment.</li><li>Assist with receiving deliveries and checking product quality.</li><li>Ensure ingredients are stored correctly and safely.</li><li>Minimize food waste through proper preparation and storage practices.</li></ul><p><br></p><p><br></p><p><b>What We're Looking For</b></p><ul><li>Passion for desserts and quality craftsmanship.</li><li>A team player with a proactive attitude.</li><li>Someone who takes pride in cleanliness and organization.</li><li>Ability to multitask while maintaining high standards.</li><li>A strong sense of responsibility and ownership over daily kitchen operations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Previous experience as a Commis Chef or in a similar kitchen role is preferred.</li><li>Experience in pastry, desserts, or bakery is an advantage.</li><li>Knowledge of food safety and hygiene standards.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Strong attention to detail and commitment to quality.</li><li>Good organizational and time management skills.</li></ul><p><br></p><p><b>What We're Looking For</b></p><ul><li>Passion for desserts and quality craftsmanship.</li><li>A team player with a proactive attitude.</li><li>Someone who takes pride in cleanliness and organization.</li><li>Ability to multitask while maintaining high standards.</li><li>A strong sense of responsibility and ownership over daily kitchen operations.</li><li>Basic computer skills and confidence using tablets or POS/order management systems.</li><li>Positive attitude, reliability, and willingness to learn.</li><li>Ability to work flexible hours, including weekends and public holidays when required.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the administrator of the hospital, the Marketing Executive has overall responsibility for the design, implementation, communication, cost efficiency and administration of the corporate marketing philosophy and products in support of NMCRH-Khalifa City business strategy. This includes expertise in delivery of all Product Management from development, implementation, and life cycle around risk appropriate profitability. The other disciplines within marketing are Promotion, Advertising and Reporting. Performs ongoing critical assessment of competitive and market forces in order to develop and influence multiple stakeholders in the corporation regarding the hospital and promotion strategies.</p><br><p><strong>Responsibilities</strong></p><ul><li><p>Drive risk appropriate revenue and profitability objectives through strategic planning, research and ability to initiate new revenue opportunities and products in existing markets through innovative approaches, ideas, service segmentation and customer experience.</p></li><li><p>Protect the exclusive value of the current customer experience and create new ways to add value to current customers and attract prospective customers, particularly in scalable ways, such as leveraging technology and connection with others in the community.</p></li><li><p>Leverage agency relationships to optimize exposure of the company and products in all media channels through innovative marketing.<br>Be a credible, articulate company spokesperson and ensure effective multi-modal</p></li><li><p>Understand distinct needs of internal stakeholders including consumer, commercial and wealth management. Ability to interface with IT and Operations to ensure execution of ideas.<br>Attend to, manage and resolve patient complaints to the satisfaction of all parties involved.</p></li><li><p>Actively participate in JCI accreditation project.</p></li><li><p>Ensure compliance with government regulatory agencies and accrediting bodies.</p></li><li><p>Develop new business strategies to enhance market share and improve overall performance.</p></li><li><p>Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.</p></li><li><p>Perform other related duties incidental to the work described herein, as may be assigned or delegated.</p></li><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements<br>Work accordance with the documented OSH procedures and instructions, specific responsibilities</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Comply with Waste management procedures and policies</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Use of appropriate personal protective equipment and safety systems</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Education: Bachelor’s Degre</p></li><li><p>Preferred Education: Master’s Degree</p></li><li><p>Preferred Experience: 3-5 years marketing experience preferably in a hospital set-up.</p></li><li><p>Excellent command of oral and written English. Knowledge in Arabic is desirable.</p></li><li><p>Computer Literacy.</p></li><li><p>Criteria:</p></li><li><p>Achievement of Core objectives in line with the expectations of the Management and stakeholders</p></li><li><p>Ability to work constructively and interact professionally with others.</p></li><li><p>&nbsp;Ability to coordinate multiple task, adjust to changing priorities and work within deadlines.</p></li><li><p>&nbsp;Ability to attend to meetings outside of normal business hours</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Experience Required:</b>&nbsp;5+ Years</p><p><b>Industry:</b>&nbsp;IT Software, Cybersecurity, IT Hardware / Infrastructure Services</p><p><b>Employment Type:</b>&nbsp;Full-time / Commission-based options can be discussed</p><p><b>Job Summary</b></p><p>We are looking for an experienced and result-oriented Sales Executive / Business Development Executive to develop business opportunities for our cybersecurity services in the Dubai market, with a primary focus on selling&nbsp;<b>VAPT services</b>to SMEs, corporates, IT companies, system integrators, and enterprise clients.</p><p>The ideal candidate should have strong experience in selling IT software, cybersecurity products, IT infrastructure, IT hardware installation, or related technology services. The candidate must be able to identify prospects, arrange meetings, understand client requirements, prepare proposals, and close sales.</p><p><b>Key Responsibilities</b></p><ul><li>Generate new business leads for VAPT and cybersecurity services in Dubai and UAE market.</li><li>Identify and approach companies requiring vulnerability assessment, penetration testing, cybersecurity audits, and IT security services.</li><li>Build strong relationships with IT Managers, CTOs, CISOs, business owners, and procurement teams.</li><li>Conduct client meetings, understand technical and commercial requirements, and coordinate internally for proposal preparation.</li><li>Present VAPT services, service benefits, methodology, and commercial offers to prospective clients.</li><li>Maintain a proper sales pipeline with lead status, follow-ups, expected closing dates, and revenue forecast.</li><li>Coordinate with the technical team for scope finalization, client queries, and project handover after sales closure.</li><li>Achieve monthly and quarterly sales targets.</li><li>Develop channel partner and referral relationships with IT companies, software vendors, hardware installation companies, and consultants.</li><li>Monitor market trends, competitor offerings, and customer requirements in the cybersecurity sector.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills &amp; Experience</b></p><ul><li>Minimum 5 years of sales / business development experience in IT software, cybersecurity, IT hardware, IT infrastructure, or related technology services.</li><li>Previous experience selling cybersecurity services, VAPT, managed IT services, networking, firewall, endpoint security, or IT infrastructure solutions will be preferred.</li><li>Good understanding of IT decision-making process and corporate sales cycle.</li><li>Ability to generate leads independently through LinkedIn, cold calls, references, emails, networking, and field visits.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Must be confident in meeting clients and closing deals.</li><li>Good knowledge of Dubai / UAE business market.</li><li>Basic understanding of cybersecurity concepts such as VAPT, risk assessment, firewall, endpoint security, network security, and compliance will be an advantage.</li><li>Existing client network in Dubai IT / corporate market will be highly preferred.</li></ul><p><b>Qualification</b></p><ul><li>Bachelor’s degree in Business, IT, Computer Science, Engineering, or related field.</li><li>Additional sales or cybersecurity certifications will be an advantage but are not mandatory.</li></ul><p><b>Preferred Candidate Profile</b></p><ul><li>Self-motivated and target-driven.</li><li>Able to work independently with minimum supervision.</li><li>Strong existing contacts in Dubai-based companies.</li><li>Comfortable selling professional services, not only products.</li><li>Experience in B2B sales and corporate client handling.</li><li>Ability to convert leads into confirmed business.</li></ul><p><b>Compensation</b></p><p>Salary will be based on experience, market knowledge, and existing client network. Attractive sales commission / incentive structure can be offered based on confirmed business and revenue generation.</p><p><br></p><p><b>How to Apply</b></p><p>Interested candidates with relevant IT / cybersecurity sales experience may share their CV with details of previous sales experience, target industries handled, and expected salary </p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Development:</p><ul><li><p>Design, develop, and implement Kafka-based solutions to meet business requirements, utilizing Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect.</p></li><li><p>Write and maintain high-quality code for Kafka producers, consumers, and stream processing applications.</p></li><li><p>Develop and manage Kafka connectors for seamless integration with external systems, ensuring data consistency and reliability.</p></li><li><p>Utilize Kafka Streams for real-time processing of streaming data, transforming and enriching data as it flows through the pipeline.</p></li><li><p>Employ KSQLDB for stream processing tasks, including real-time analytics and transformations.</p></li><li><p>Collaborate with data engineers, software developers, and DevOps teams to integrate Kafka solutions with existing systems.</p></li><li><p>Ensure all Kafka-based solutions are scalable, secure, and optimized for performance.</p></li></ul><p>User Acceptance Testing (UAT):</p><ul><li><p>Develop and execute UAT plans to validate Kafka solutions, including components such as Kafka Streams, KSQLDB, and Kafka Connect, before deployment to production.</p></li><li><p>Work closely with QA teams to identify and resolve defects during the UAT phase.</p></li><li><p>Ensure all UAT activities comply with the organization’s standards and best practices.</p></li><li><p>Provide detailed reports on UAT outcomes and work with developers to implement necessary fixes.</p></li></ul><p>Production Support:</p><ul><li><p>Monitor and maintain Kafka clusters, including components like Confluent Control Center, to ensure high availability and reliability of data streaming services.</p></li><li><p>Troubleshoot and resolve issues related to Kafka performance, latency, and data integrity, including issues specific to Kafka Streams, KSQLDB, and Kafka Connect.</p></li><li><p>Perform routine maintenance tasks such as patching, upgrades, and backups for Kafka clusters and associated components.</p></li><li><p>Implement monitoring solutions to proactively identify and mitigate potential production issues, leveraging Confluent Control Center for comprehensive cluster visibility.</p></li><li><p>Provide 24/7 support for production systems, including participation in on-call rotation.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.</p><p>Experience:</p><ul><li><p>3+ years of hands-on experience with Apache Kafka and Confluent Kafka in a production environment, including experience with Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect.</p></li><li><p>Proven experience in Kafka development, including producer and consumer API, stream processing, and connector development.</p></li><li><p>Experience with Kafka cluster management, including setup, configuration, monitoring, and troubleshooting.</p></li><li><p>Familiarity with distributed systems, microservices architecture, and event-driven design patterns.</p></li><li><p>Experience with cloud platforms (e.g., AWS, Azure) and containerization (Kubernetes) is a plus.</p></li></ul><p>Technical Skills:</p><ul><li><p>Proficiency in programming languages such as Java, Python, or Scala.</p></li><li><p>Strong knowledge of Kafka internals, including brokers, zookeepers, topics, partitions, and offsets.</p></li><li><p>Experience with monitoring tools (e.g., Prometheus, Grafana) and logging frameworks (e.g., Log4j, ELK Stack).</p></li><li><p>Proficiency in using Confluent Control Center for monitoring, managing, and optimizing Kafka clusters.</p></li><li><p>Expertise in Kafka Streams for building scalable, fault-tolerant stream processing applications.</p></li><li><p>Experience with KSQLDB for real-time processing and analytics on Kafka topics.</p></li><li><p>Strong understanding of Kafka Connect for integrating Kafka with external data sources and sinks.</p></li><li><p>Understanding of networking, security, and compliance aspects related to Kafka.</p></li><li><p>Familiarity with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI).</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Claims Submission &amp; Resubmission Officer is responsible for preparing, submitting, and monitoring medical claims to insurance companies to ensure accurate and timely reimbursement for hospital services. <strong>Responsibilities </strong>Managerial Coordinate with relevant teams to ensure smooth insurance claims processing and workflow efficiency Support communication between billing, coding, and insurance departments Technical Prepare and submit insurance claims for hospital services, ensuring accuracy in coding and patient information Verify patient insurance eligibility and coverage prior to claim submission Collaborate with billing and coding teams to ensure claims meet payer requirements Monitor claim submission status and follow up on pending or unprocessed claims Respond to insurance provider queries related to claim details Maintain accurate records of submitted claims and their status updates Stay updated with insurance policies, regulations, and claim submission protocols Quality and Safety Promote and maintain quality standards and support continuous quality improvement initiatives Comply with safety, infection control, and quality control policies and procedures Ensure adherence to environmental safety and infection prevention practices Support clinical audit processes and reporting requirements Communicate professionally with patients, families, and healthcare staff to obtain or clarify required information Ensure documentation accuracy and compliance with hospital standards Continuous Education Participate in training sessions for staff, doctors, and nurses on equipment handling and related processes Attend departmental programs, hospital committees, and staff meetings when required Support orientation and training of new employees Maintain professional knowledge through lectures, seminars, and online learning Complete all required licensing, certification, and mandatory training within deadlines Apply knowledge of relevant sciences such as anatomy, physiology, and related technical fields Occupational Safety and Health (OSH) Comply with all OSH and infection control policies, standards, and procedures Report OSH hazards, incidents, near misses, and assist in risk assessments Participate in OSH and infection control training, drills, and awareness programs Follow safe working procedures and use appropriate personal protective equipment (PPE) Adhere to emergency and evacuation procedures Ensure proper waste management practices (reduce, reuse, recycle) Participate in OSH audits and inspections to maintain standards Prevention and Control of Infection (PCI) Adhere to NMC PCI Policy and Strategy at all times Maintain strict hand hygiene practices, including the 5 moments of hand hygiene Follow “bare below the elbows” and environmental cleanliness standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor’s degree in Healthcare Administration, Nursing, Paramedical, or a related field Knowledge of medical coding, billing processes, and insurance claim management Proficiency in hospital management systems and claims submission software Strong organizational skills with excellent attention to detail Excellent communication and problem-solving abilities Experience Relevant experience in healthcare administration, insurance claims, billing, or related functions (as applicable to role requirements) Specialist Certification Required: NA Desired: NA Additional Requirements Self-motivated and able to work under pressure Fluent spoken and written English (Arabic is advantageous but not mandatory) Supportive, caring, and professional disposition Strong adaptability and time management skills Confidence in handling stressful situations Strong IT competencies and computer literacy</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A diagnostic radiographer uses X-ray, angiography, fluoroscopy to produce images of organs and body parts. Diagnostic radiographers assist in the diagnosis of injuries and diseases and contribute towards establishing treatment plans. They are also involved in intervention procedures, assisting the physician e.g. the removal of kidney stones, orthopedic procedures, etc.</p><br><p><strong>Responsibilities</strong></p><p>3.1 Performing all radiological examinations for patients referred to radiology department under supervision of the Radiologist.</p><p>3.2 Assist the Radiologist in performing different contrast studies for urinary tract, G.I.T, etc.</p><p>3.3 Doing different CT and MR studies for patients under the supervision of the senior radiographer.</p><p>3.4 Doing portable / mobile X‐ray examinations forward patients who can’t be transferred to radiology department.</p><p>3.5 Doing C‐arm radiological examinations in the operating theatre using the C‐arm machine.</p><p>3.6 Preparing reports for the different examinations done and ensuring that the results are put on a CD and given to each patient respectively.</p><p>3.7 Assures delivery of patient care needs exceeding local and federal standards.</p><p>3.8 Practices proper entries and records into Hospital Information System. Input of the radiological images onto the Hospital PACS system.</p><p>3.9 Prepares patient for radiographic procedures by accurately assessing their needs and by providing patient education</p><p>3.10 Operates computer and radiographic equipment for image production and documentation of images, and performs quality control measures for the purpose of ensuring optimal quality images</p><p>3.11 Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity</p><p>3.12 Practices safety measures in radiography and Environment of Care</p><p>3.13 Applies the profession’s Code of Ethics in all aspects of practice</p><p>3.14 Performs other related duties as required</p><p>3.15 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><p>3.16 Work accordance with the documented OSH procedures and instructions, specific responsibilities</p><p>3.17 Be familiar with emergency and evacuation procedures</p><p>3.18 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p><p>3.19 Comply with Waste management procedures and policies</p><p>3.20 Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p><p>3.21 Use of appropriate personal protective equipment and safety systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.1 Diploma/ College Degree in Radiography or its equivalent</p><p>4.2 Current license in the country of origin, with HAAD License to practice in Abu Dhabi, UAE</p><p>4.3 The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p><p>4.4 Self-motivation and the ability to work under pressure;</p><p>4.5 Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p><p>4.6 At least three years’ experience</p><p>4.7 A supportive and caring disposition;</p><p>4.8 Adaptability and good time management skills;</p><p>4.9 Team working ability;</p><p>4.10 Confidence in dealing with stressful situations;</p><p>4.11 IT competencies.</p><p>4.12 Radiology Conference</p><p></p></section>

Job Title: Planning Engineer - UAE National only Sector: Rail / Metro – Communications & Control Systems Location: Dubai, United Arab Emirates Department: Bid & Project Management Job Summary<br><br>The Planning Engineer is responsible for planning and scheduling activities for assigned bids, projects, or programs against an approved baseline (Performance Measurement Baseline – PMB). The role ensures effective monitoring and control of tasks, deliverables, schedule risks, workload, and costs.<br><br>The Planning Engineer must have strong expertise in project management structures and baselines (WBS, OBS, RAM, WPDDs, PMB), scheduling techniques (PERT, Critical Path), and Schedule Risk Analysis (SRA). The role also supports claims-related activities including Extension of Time (EOT) and delay analysis, and performs basic Earned Value tracking and variance analysis to support corrective actions.<br><br>Key Responsibilities<br><br>Develop the contract programme using contract documents, WBS structures, cost and resource loading, and relevant project inputs. Support portfolio management activities (project requests and resource capacity planning). Support feasibility and strategic planning to establish milestones across pre- and post-construction phases (procurement, design, tender). Prepare resource plans using productivity rates. Prepare operational schedules and monitor project progress based on site conditions. Produce and monitor daily/weekly/monthly planning reports and KPIs. Report progress and critical planning issues to project management and propose mitigation actions for expected delays. Prepare delay analysis with the Commercial team to support Extension of Time (EOT) and claims. Follow up delays and support preparation of formal correspondence to reserve contractual rights for claims. Coordinate with client and consultant to avoid delays during project execution. Ensure quality and approval of project controls procedures, schedules, cost reports, and reporting deliverables. Prepare the Project Controls Plan and support development of project controls procedures. Lead/support risk management activities; consolidate risk analysis and monitor updates. Coordinate with Finance for target sales, budget tracking, and invoicing. Support contract reviews through collection and analysis of project performance data (schedule, cost, and resource needs).<br><br>Experience<br><br>Minimum 4 years of experience in project management. Minimum 6 years of experience in Communications and Control Systems projects (international exposure preferred). Technical experience in metro/railway systems, including communications & control, security, passenger information and comfort systems. Proven ability to manage customers/stakeholders in complex, multicultural environments across multi-disciplinary technical areas. Strong leadership skills and ability to manage teams/resources without direct reporting lines.<br><br>Education & Certifications<br><br>University Degree in Engineering (Electronic / Telecommunication / Computer Engineering). Professional certificates in Planning & Scheduling (preferred).<br><br>Technical Skills<br><br>Strong working knowledge of Primavera P6. Advanced MS Office skills (Word, Excel, Power Point). Strong understanding of scheduling concepts including Critical Path and schedule acceleration principles. Basic Earned Value tracking and variance analysis (cost and schedule).<br><br>Soft Skills<br><br>Strong organizational skills and attention to detail. Excellent communication and coordination skills. Proactive, solution-oriented mindset. Able to work effectively with one or multiple teams.<br><br>Health, Safety & Environment (HSE)<br><br>Ensure personal safety and the safety of others. Comply with local HSE laws and company HSE requirements. Use PPE and safety equipment as required. Promote environmental responsibility (waste reduction, recycling, energy/water conservation). Stop work and report immediately if any activity may impact health and safety.<br><br>SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.

Job Code: JPC - 6104<br><br>Job Title: AI & Digital Experience Analyst<br><br>Job Location: Abu Dhabi<br><br>Contract: 12 Months<br><br>Job Summary<br><br>The AI & Digital Experience Analyst serves as the execution and innovation engine for the Technology Operations division. Reporting directly to the Associate Director of Technology Operations, this role focuses on translating high-level AI architectures into functional prototypes, driving enterprise-wide AI adoption, including Microsoft Copilot, and measuring the operational impact of the Technology Operations division.<br><br>The role acts as the in-house Copilot Expert, responsible for enabling and coaching end users to build their own agents in Microsoft Copilot Studio, including advanced, multi-step agents that connect to enterprise data and automate business workflows.<br><br>The Analyst bridges the gap between technical AI development and end-user experience, ensuring that Technology Services is positioned as a proactive, value-driving partner to the business.<br><br>Core Accountabilities<br><br>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by Tech Ops leadership into testable, functional models. Copilot Studio Expertise: Serve as the subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents, from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration. Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive adoption of digital workplace tools, specifically spearheading Microsoft Copilot training initiatives. Strategic Impact Reporting: Design and maintain executive dashboards and Impact Stories that translate complex Tech Ops achievements, such as automated ticket deflection, infrastructure cost savings, and system uptime, into clear business-facing metrics. <br><br>Operational Responsibilities<br><br>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration. Model Training & Testing: Ingest, format, and structure internal data, including policies and IT documentation, for AI knowledge bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment. Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement. Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before full implementation approval. Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with organizational standards. Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution. <br><br>Job Qualifications & Experience<br><br>5 10 years of overall experience. Bachelor s degree in Artificial Intelligence, Computer Science, Information Technology, or a related technical field. Strong foundational understanding of Large Language Models (LLMs), prompt engineering, and AI toolsets. Hands-on familiarity with Microsoft Copilot and Microsoft Copilot Studio, including building and configuring agents, topics, actions, and connectors. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical business users. Basic scripting capability, such as Python or Power Shell, for data formatting and API interactions. High capacity for independent problem-solving and rapid prototyping. Keep up to date with the latest AI tools and model releases and identify opportunities to leverage them internally. High-agility, cloud-first infrastructure requiring rapid adaptation to new AI frameworks and continuous learning.<br><br>Skills: data analysis, AI/ML Basics, Customer Experience (CX) / User Experience (UX), Digital Analytics tools

???? We’re Hiring: Medical Secretary / Clinic Admin Supervisor???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a patient-focused healthcare organization committed to delivering efficient, professional, and compassionate administrative support. We believe excellent healthcare experiences depend not only on clinical expertise but also on accurate coordination, responsive communication, and well-organized administrative processes. Our culture values confidentiality, accuracy, teamwork, accountability, empathy, and continuous improvement. We are looking for an experienced healthcare administrator who can coordinate clinic operations while supporting patients and medical professionals. The Role We are seeking an experienced Medical Secretary / Clinic Admin Supervisor to coordinate administrative activities, support physicians and clinical teams, supervise administrative staff, and ensure smooth day-to-day clinic operations. The ideal candidate is highly organized, discreet, and proactive, with strong experience in medical administration, scheduling, patient communication, records management, and team coordination. Key Responsibilities Coordinate daily administrative operations and ensure efficient clinic workflow. Supervise receptionists, medical secretaries, administrative assistants, and other assigned support staff. Manage physician and patient schedules, appointments, consultations, follow-ups, and administrative calendars. Coordinate patient registration, check-in, check-out, referrals, forms, and supporting documentation. Prepare medical correspondence, reports, letters, presentations, meeting notes, and administrative documents as required. Maintain accurate patient records, appointment information, insurance documentation, and administrative files. Coordinate communication between physicians, nurses, patients, laboratories, pharmacies, insurers, and external healthcare providers. Respond professionally to patient inquiries and provide accurate non-clinical information regarding appointments, procedures, documentation, and clinic services. Handle scheduling conflicts, cancellations, urgent administrative requests, and patient concerns efficiently. Support billing, invoices, insurance claims documentation, payment coordination, and administrative follow-up where applicable. Monitor staff schedules, attendance, workflow, performance, and adherence to administrative procedures. Assist with recruitment, onboarding, training, coaching, and performance support for administrative personnel. Maintain confidentiality of patient and clinical information in accordance with applicable privacy and data-protection requirements. Use EHR/EMR systems, clinic-management platforms, scheduling software, CRM tools, Microsoft Office, and other administrative systems effectively. Prepare operational reports covering appointments, patient volumes, administrative performance, outstanding tasks, and service issues. Monitor office supplies, administrative resources, equipment, and facility requirements. Ensure administrative processes comply with clinic policies, healthcare regulations, infection-control requirements, and workplace safety procedures. Identify opportunities to improve patient flow, administrative efficiency, documentation accuracy, and overall patient experience. Requirements Bachelor’s degree or equivalent qualification in Healthcare Administration, Business Administration, Medical Administration, or a related field is preferred.3+ years of professional experience in medical administration, clinic operations, medical secretarial work, or healthcare coordination is preferred. Previous experience supervising administrative or reception teams is preferred. Strong knowledge of medical scheduling, patient administration, records management, and clinic workflows. Excellent written and verbal English communication skills. Strong organizational, leadership, multitasking, and problem-solving abilities. Exceptional attention to detail and accuracy when handling confidential information. Experience with EHR/EMR, clinic-management, scheduling, insurance, CRM, or healthcare administrative systems. Strong computer literacy, including Microsoft Office or comparable productivity platforms. Professional, empathetic, discreet, and patient-focused approach. Ability to communicate effectively with physicians, patients, families, insurers, and external healthcare providers. Strong understanding of confidentiality, data protection, and professional healthcare administration. Knowledge of UAE healthcare administration and regulatory requirements is advantageous. Medical administration, healthcare management, or related certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly administrative and coordination arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional clinic administration and healthcare operations. Exposure to medical scheduling, patient services, team supervision, insurance coordination, records management, and healthcare technology. Professional development opportunities and continuous training in healthcare administration and leadership. A professional, patient-focused environment where confidentiality, accuracy, empathy, teamwork, and operational excellence are highly valued.

???? We’re Hiring: Dental Assistant / Clinic Coordinator???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a patient-focused dental organization committed to providing professional, efficient, and welcoming patient experiences. We combine high-quality clinical support with organized administration, responsive communication, and attentive patient care. Our culture values professionalism, teamwork, hygiene, confidentiality, accuracy, and continuous improvement. We are looking for a reliable dental professional who can support clinical teams while coordinating essential clinic activities. The Role We are seeking an experienced Dental Assistant / Clinic Coordinator to support dental professionals, coordinate patient appointments, assist with clinic administration, and help ensure smooth daily operations. The ideal candidate combines practical dental knowledge with strong organizational and communication skills and is comfortable working with patients, dentists, suppliers, insurers, and administrative teams. Key Responsibilities Support dentists and clinical staff during examinations, treatments, procedures, and patient consultations within the scope of the role. Prepare treatment rooms, dental instruments, materials, equipment, and supplies before and after procedures. Assist with patient preparation, positioning, comfort, and post-treatment instructions as directed by qualified dental professionals. Follow applicable infection-control, sterilization, hygiene, and workplace safety procedures. Coordinate patient appointments, confirmations, cancellations, rescheduling, and follow-up visits. Maintain accurate patient registration, appointment, treatment-support, and administrative records. Communicate with patients regarding appointment schedules, clinic procedures, documentation, and non-clinical inquiries. Coordinate schedules between dentists, hygienists, specialists, patients, laboratories, and other relevant parties. Support dental laboratory coordination, including sending and receiving approved dental materials, impressions, models, or related documentation. Monitor dental supplies, instruments, consumables, and inventory levels and report replenishment requirements. Assist with billing, payment coordination, insurance documentation, pre-authorizations, and administrative follow-up where applicable. Handle patient questions, concerns, and service issues professionally, escalating clinical matters to qualified dental professionals. Maintain confidentiality of patient information and follow applicable privacy and data-protection requirements. Use dental practice-management systems, EHR/EMR platforms, scheduling tools, CRM systems, and digital communication platforms. Assist with daily opening and closing procedures, clinic organization, equipment checks, and administrative tasks. Prepare appointment schedules, operational reports, supply records, and other clinic documentation. Coordinate with reception, finance, procurement, insurance providers, laboratories, and management teams. Identify opportunities to improve patient flow, appointment coordination, clinical support, and overall patient experience. Requirements Bachelor’s degree or equivalent qualification in Dental Assisting, Dental Nursing, Healthcare Administration, or a related field is preferred.3+ years of professional experience in dental assisting, dental clinic coordination, healthcare administration, or a similar role is preferred. Relevant dental-assisting qualification or authorization required by applicable local regulations is advantageous and may be required depending on clinical duties. Practical understanding of dental procedures, instruments, infection control, sterilization, and clinical support protocols. Excellent communication and interpersonal skills with a professional and patient-focused approach. Strong organizational, multitasking, and time-management abilities. Excellent attention to detail when handling patient information, appointments, supplies, and documentation. Experience with dental practice-management software, EHR/EMR, scheduling systems, or CRM platforms. Strong computer literacy and confidence using email, spreadsheets, and digital administrative tools. Ability to work calmly and professionally in a busy clinical environment. Strong understanding of patient confidentiality and healthcare data protection. Knowledge of UAE healthcare and dental regulatory requirements is advantageous. Additional language skills are advantageous, particularly Arabic. What We Offer Flexible part-time working hours with a remote-friendly administrative and coordination arrangement where applicable. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional dental operations and patient-care services. Exposure to dental assisting, patient coordination, clinic administration, insurance processes, and healthcare technology. Professional development opportunities and continuous dental and healthcare training. A supportive, patient-focused environment where professionalism, hygiene, teamwork, accuracy, confidentiality, and service excellence are highly valued.

???? We’re Hiring: Clinic Receptionist / Patient Care???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a patient-focused healthcare organization committed to providing professional, compassionate, and well-organized support throughout the patient journey. We value clear communication, privacy, efficiency, and a welcoming experience for every patient. Our culture emphasizes empathy, professionalism, accuracy, confidentiality, and teamwork. We are looking for a reliable healthcare administration professional who can support patients while coordinating essential reception and administrative activities. The Role We are seeking an experienced Clinic Receptionist / Patient Care professional to manage patient inquiries, appointments, reception support, records, and general administrative coordination. The ideal candidate is compassionate, organized, and confident when communicating with patients, families, healthcare professionals, and internal teams. Key Responsibilities Welcome patients and provide professional, courteous, and compassionate reception support. Manage appointment bookings, confirmations, cancellations, rescheduling, and follow-up communications. Respond to patient inquiries by phone, email, messaging platforms, or approved communication channels. Verify patient registration details, appointment information, insurance documentation, and required administrative records. Maintain accurate patient profiles, appointment records, contact details, and administrative documentation. Coordinate patient schedules with physicians, nurses, therapists, specialists, and other healthcare professionals. Provide patients with accurate information regarding clinic services, appointment procedures, operating hours, and administrative requirements. Assist with patient check-in and check-out procedures and coordinate waiting-room flow. Handle patient concerns, complaints, and service issues professionally while escalating clinical matters to qualified healthcare personnel. Support billing, payment collection, invoices, insurance documentation, and administrative follow-up where applicable. Coordinate referrals, medical appointments, follow-ups, reports, and other non-clinical administrative requirements. Maintain strict confidentiality of patient information and follow applicable privacy and data-protection requirements. Use clinic management systems, electronic health-record platforms, CRM tools, scheduling software, and digital communication systems. Prepare daily appointment lists, administrative reports, patient-service summaries, and other operational documentation. Coordinate with pharmacy, laboratory, insurance providers, external clinics, and other approved parties when required. Monitor patient feedback and identify opportunities to improve reception processes and overall patient experience. Follow clinic policies, infection-control procedures, workplace safety requirements, and professional service standards. Requirements Bachelor’s degree or equivalent qualification in Healthcare Administration, Business Administration, Hospitality, Customer Service, or a related field is preferred.3+ years of professional experience in clinic reception, patient services, healthcare administration, medical reception, or a similar role is preferred. Strong understanding of appointment scheduling, patient registration, reception procedures, and healthcare administration. Excellent spoken and written English with a professional and empathetic communication style. Strong customer-service, interpersonal, organizational, and problem-solving skills. Ability to communicate calmly and respectfully with patients and families, including during stressful situations. Strong attention to detail when handling patient records and administrative information. Experience with clinic-management systems, EHR/EMR platforms, appointment software, CRM tools, or healthcare databases. Strong computer literacy and confidence using email, spreadsheets, digital scheduling, and communication platforms. High level of confidentiality, discretion, integrity, and professional judgment. Ability to coordinate effectively with healthcare professionals and administrative teams. Knowledge of UAE healthcare administration, insurance processes, or patient-service practices is advantageous. Healthcare administration, medical reception, patient-care, or customer-service certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly patient-service and administrative arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional healthcare administration and patient-service operations. Exposure to appointment coordination, patient relations, healthcare administration, insurance processes, and digital clinic systems. Professional development opportunities and continuous training in patient services and healthcare administration. A compassionate, patient-focused environment where empathy, confidentiality, accuracy, professionalism, and service excellence are highly valued.

( 10679 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Reservations Agent to join the One&Only team at One&Only Royal Mirage Hotel in Dubai.<br><br>With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will ensure to match the guest’s needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and requests. To receive and process reservations in a professional and efficient manner and to provide accurate commentary to all other departments.<br><br>Key Duties And Responsibilities<br><br> A commitment to a sense of urgency, immediacy, and total responsiveness. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to “go the extra mile” to exceed guest expectations. All reservations are processed accurately and efficiently. All relevant details are recorded accurately e.g., payment details. Confidentiality of information is always maintained. Ensure to remain aware at all times of what packages are on offer and which tiers to sell at and communicate specials and promotions to guests. To utilize “preferences”, “traces “and comments to ensure that the relevant departments are kept updated with regards to any preferences made by guests e.g. transport, wine, cots, allergenic pillows etc. To ensure that all relevant administration is kept updated at all times. <br><br>He/She must be highly qualified and must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literate including relevant software and experience in using a Opera system. Middle East/GCC experience is an advantage.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>We Thank You for your interest at Kerzner – The One&Only Resorts.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

???? We’re Hiring: Reservation Specialist???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a hospitality-focused organization committed to delivering seamless booking experiences and personalized guest service. We combine efficient reservation management, responsive communication, and strong attention to detail to ensure every guest receives accurate information and professional support from booking through arrival. Our culture values reliability, organization, customer service, teamwork, and continuous improvement. We are looking for a detail-oriented hospitality professional who can manage reservations efficiently while building positive guest relationships. The Role We are seeking an experienced Reservation Specialist to manage hotel, dining, event, and service reservations while providing accurate information and personalized assistance to guests and clients. The ideal candidate is organized, responsive, commercially aware, and comfortable handling multiple booking requests, modifications, cancellations, special arrangements, and customer inquiries. Key Responsibilities Manage inbound and outbound reservation requests through phone, email, website, messaging, and booking platforms. Process new reservations, amendments, cancellations, extensions, upgrades, and special requests accurately. Verify guest information, booking dates, room or service availability, rates, payment details, and applicable policies. Provide guests with clear information regarding accommodation, facilities, services, availability, pricing, policies, and booking conditions. Maintain accurate reservation records, guest profiles, preferences, special requests, and correspondence. Coordinate with front office, housekeeping, F&B, events, sales, finance, and management teams to ensure booking requirements are fulfilled. Support VIP, corporate, group, long-stay, and special-occasion reservations. Monitor availability and communicate changes or potential capacity issues to relevant departments. Identify appropriate upselling and cross-selling opportunities, including room upgrades, packages, dining options, events, and additional services. Handle guest complaints, booking discrepancies, payment issues, and service concerns professionally. Follow up on pending reservations, confirmations, deposits, payment requirements, and special arrangements. Maintain accurate booking documentation and ensure reservation information is updated promptly. Assist with group bookings, event reservations, corporate accounts, and special packages when required. Support revenue-management initiatives by following approved rates, promotions, packages, and booking controls. Use PMS, CRS, CRM, booking engines, OTA platforms, and other reservation-management systems effectively. Prepare reservation reports, booking summaries, cancellation reports, and operational updates for management. Maintain confidentiality of guest information and follow applicable privacy, security, and data-handling procedures. Requirements Bachelor’s degree or equivalent qualification in Hospitality, Tourism, Business Administration, or a related field is preferred.3+ years of professional experience in hotel reservations, hospitality, travel, guest services, or a similar role is preferred. Strong knowledge of reservation procedures, hotel operations, booking systems, and guest-service standards. Excellent written and verbal English communication skills. Strong customer-service, organizational, and problem-solving abilities. Excellent attention to detail and accuracy when managing bookings and guest information. Ability to handle multiple reservations, inquiries, and deadlines efficiently. Experience with PMS, CRS, OTA platforms, booking engines, CRM systems, or hospitality-management software. Strong computer literacy and confidence working with email, spreadsheets, booking platforms, and digital communication tools. Commercial awareness with the ability to identify appropriate upselling opportunities. Professional, patient, responsive, and solutions-oriented approach. Ability to communicate effectively with international guests and corporate clients. Additional language skills are advantageous. Hospitality, reservations, tourism, or customer-service certifications are advantageous but not required. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional hospitality reservation and guest-service operations. Exposure to hotel reservations, revenue support, VIP bookings, corporate accounts, guest relations, and hospitality technology. Professional development opportunities and continuous hospitality and reservation-management training. A collaborative, guest-focused environment where accuracy, responsiveness, professionalism, teamwork, and service excellence are highly valued.

Company Profile:DMCC is a center of global trade. Headquartered in Dubai, DMCC is the world’s most interconnected Free Zone, home to over 25,000 member companies and the leading trade and enterprise hub for commodities. Whether developing vibrant neighborhoods with world-class property like Jumeirah Lakes Towers and the much-anticipated Uptown Dubai or delivering high-performance business services, DMCC provides everything its dynamic community needs to live, work, and thrive. Made for Trade, DMCC is proud to sustain and grow Dubai’s position as the place to be for global trade today and long into the future.<br>Role Summary:Responsible for supporting the Product Development function through market research, competitor intelligence, business case preparation, product lifecycle management, feasibility studies, strategic initiative tracking, and the development of new products, services, business set up packages and ecosystem initiatives. <br>The role works closely with the Senior Manager – Partnerships & Product Development to identify growth opportunities, evaluate new concepts, monitor product performance, and support implementation of new revenue-generating initiatives.<br>The Lead Officer - Product Development is a contract opportunity at DMCC **<br>Responsibilities:Maintain competitor reports, country fact sheets and market intelligence. Provide reports and data and conduct research activities required to support strategic decision-making when requested by the Free Zone Management as required. Work alongside Partnerships & Product Development Manager to prepare new product development plans including business case development, feasibility analysis, market research, swot analysis, process creation and lead cross-functional teams through the design, develop and implement stages of product cycle. Monitor the entire lifecycle of free zone products and services and report findings to the Senior Manager – Partnerships & Product Development. Manage supplier and partner performance and communication and track their performance, engagement and satisfaction. Support Partnerships & Product Development Manager in organizing focus groups and market research activities to identify opportunities for new product and services development. Proactively work on improving the uptake of our Value-Added Services by consulting with Marketing, IT and other functions to boost marketing efforts and customer experience. Working with members of the ecosystem teams on joint projects that impact common clients/services to ensure a joined-up approach. Information sharing for business development opportunities. Efficiently working with sales, operations and member success team members to review future opportunities for business development. Working relationship to ensure that the marketing plans for new free zone initiatives are well designed, developed and deployed. Development, review and execution of contracts and product terms and conditions. System enhancement to support the launch of products. Work closely with market research agencies to develop a clear understanding of the Free Zone business, market and potential clients to ensure relevant information is provided. Form relationships, negotiate terms and manage performance for a range of service providers, government departments and other business partners.<br>Qualifications:Bachelor’s degree educated in business, commerce or marketing. At least 5 years’ experience in the UAE within marketing, business development or product development. Fluent in English, additional languages such as Arabic, a plus. Research & Analysis: structured market‑intel and opportunity sizing Tools: CRM (e.g., Salesforce), Excel/Sheets, Power Point, Share Point/Teams Strong report‑writing. High level of computer literacy. Knowledge of Microsoft tools (Word, Power Point and Excel) In-depth market understanding, knowledge and competitor awareness.<br>About UsDMCC is a government entity established in 2002 to enhance commodity trade flows through Dubai. We perform a range of roles which continue to position Dubai as the preferred destination for global commodities trade and DMCC as the world’s No.1 Free Zone.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br>Internal Facing Job Advertisement<br><br>What You Will Do<br><br>Manage the activities at the Front Office, Ensures communications and follow-up with day shift on any problems, guest requests or special requirements. Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Review late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation. Check Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with HR. Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Work closely with Security Staff to handle any guest emergency or safety concerns.<br><br>What You Will Bring<br><br>Minimum of one-year experience in a similar capacity. Dubai experience will be an added advantage. Computer literate and have working knowledge of Opera and Hot Sos. Possesses business acumen, well-developed guest PR skills and personal flair.<br><br>What Do We Offer<br><br>Work Authorization Competitive tax-free salary Annual Incentive Plan Housing allowance Medical and life insurance Paid annual leave Annual flight allowance to home country End of service gratuity Learning & Development Programs Career opportunities and international transfer And more...

Job Description<br><br>About the Role<br><br>As Etihad continues to transform its commercial capabilities through Journey 2030, we’re looking for an experienced Revenue Management professional to help shape the next generation of inventory optimisation and commercial decision-making.<br><br>Joining our Solutions & Innovation team, you’ll sit at the intersection of Revenue Management, Technology and Data, leading initiatives that improve how inventory is forecast, optimised and managed across our global network.<br><br>This isn’t a traditional Revenue Management role. You’ll combine commercial expertise with technology, advanced analytics and product thinking to design smarter solutions, automate complex processes and deliver measurable commercial value. Working alongside Digital, Technology and Commercial stakeholders, you’ll help define how our Revenue Management systems evolve to support one of the world’s fastest-growing airlines.<br><br>If you’re passionate about solving complex commercial problems, improving systems and driving innovation, we’d love to hear from you.<br><br>What you’ll be doing<br><br>Lead the development and delivery of innovative Revenue Management solutions focused on inventory optimisation and availability management. Identify opportunities to improve commercial systems, business processes and decision frameworks through automation, advanced analytics and emerging technologies. Design and deliver proof-of-concept initiatives before scaling successful solutions into production. Act as the business owner for inventory-related Revenue Management systems, ensuring they continue to evolve in line with commercial priorities. Partner with Revenue Management, Commercial, Digital and Technology teams to define business requirements and influence future product roadmaps. Oversee system enhancements, upgrades, testing and production releases while ensuring minimal business disruption. Monitor inventory optimisation performance, user behaviour and forecasting outcomes, providing recommendations that improve commercial performance. Manage calibration of forecasting models, optimisation parameters and inventory controls to maximise revenue opportunities. Ensure high standards of system data quality, governance and usability across Revenue Management platforms. Translate complex analytical outputs into practical commercial recommendations for business stakeholders. <br><br>Qualifications<br><br>What we’re looking for<br><br>We’re looking for someone who combines strong airline Revenue Management expertise with a genuine passion for improving systems, solving business problems and delivering innovation.<br><br>You’ll be comfortable working across commercial and technical teams, influencing stakeholders and turning complex business requirements into scalable solutions.<br><br>Essential<br><br>Bachelor’s degree in Computer Science, Engineering, Statistics, Operations Research, Economics or a related discipline (MBA advantageous). Minimum 5 years relevant experience within the airline industry. Hands-on experience with inventory optimization and availability management. Experience using Revenue Management platforms such as Amadeus, Sabre or PROS. Strong understanding of demand forecasting, optimization and commercial airline operations. Excellent stakeholder management and communication skills. Demonstrated experience delivering projects while balancing operational priorities. Desirable<br><br>Experience with Python, R, Tableau, Databricks or similar analytical tools. Exposure to cloud technologies including Azure, AWS or GCP. Experience delivering automation, analytics or AI-enabled commercial solutions. Product ownership or systems implementation experience within an airline environment. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br><br>Responsibilities:<br><p><br> <strong>JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>To lead the strategic design, architecture, and enterprise build-out of the bank's AI &amp; Agentic Platform capability, ensuring it serves as a trusted, scalable, and governed foundation for AI-driven decisioning, agentic automation, and enterprise knowledge across the Group.</li><li>The role is pivotal in shaping how AI capability is built, integrated, and adopted across business units, partnering with senior business and technology stakeholders to translate the bank's AI ambition into a coherent platform and solution architecture aligned with FAB's digital, agentic, and AI roadmap, regulatory expectations, and Group strategy.</li><li><p>The role combines deep technical authority on AI platform architecture with the strategic judgement and stakeholder reach required to direct enterprise AI capability across a tier-one bank.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br></li><li>Define and own the target architecture for the AI &amp; Agentic Platform, covering the agentic runtime, action gateway, control plane, knowledge foundation, model gateway and abstraction, evaluation, and observability layers.</li><li>Set and evolve the cloud architecture for AI workloads across Azure and AWS, including hybrid model serving, inference economics, network and identity design, data residency, and the build-versus-buy positioning across managed services and bank-built capabilities.</li><li>Lead the integration architecture between the AI Platform and the bank's core estate, including core banking, risk and credit systems, treasury and finance platforms, the enterprise data platform (Azure and Cloudera), enterprise APIs, ESB, and identity services.</li><li>Establish and govern the engineering, architectural, and AI engineering standards adopted across the AI Platform team, including reference patterns, agent and tool contracts, runtime governance hooks, evaluation discipline, and integration with model risk.</li><li>Shape FAB's multi-year AI capability direction, including build-versus-buy positioning, foundation model strategy, proprietary capability investment, and platform evolution in response to changes in the agentic AI and regulatory landscape.</li><li>Partner with the Senior, Platform Engineering and Architecture lead in a two-in-a-box operating model, with a clear separation between platform direction, target architecture, and enterprise positioning (this role) and platform engineering execution and run-state.</li><li>Build enterprise AI capability across the Group through reference architectures, standards, communities of practice, internal forums, and direct mentorship of senior engineers and architects across DAAI and the wider technology function.</li><li>Engage business heads and their CIOs across Wholesale Banking, Personal Banking, Private Banking, Treasury, Risk, and Group Finance to shape how AI is integrated into their operating models, beyond individual use cases.</li><li>Represent the AI &amp; Agentic Platforms function in forums with Group Technology, Enterprise Architecture, Cyber, Model Risk, Internal Audit, CBUAE, and external regulators on matters of AI architecture, governance, and trusted agentic operations.</li><li>Manage strategic technology partnerships with hyperscalers, foundation model providers, agentic framework vendors, and SI partners on terms that protect</li><li>FAB's intellectual property, capability, and optionality.</li><li><p>Represent FAB externally in industry forums, regulator working groups, and peer banks, contributing to the Group's thought leadership on enterprise agentic AI.</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><p><strong>Technical Expertise</strong></p><br></li><li>Deep, current architectural knowledge of agentic AI systems, including the layered protocol stack (MCP for tool access, A2A for inter-agent coordination, ACP and emerging agentic standards), orchestration frameworks (LangGraph, Google ADK, LlamaIndex, Autogen, CrewAI, or equivalent), planning and reasoning patterns, multi-agent systems, evaluation, observability, and runtime governance.</li><li>Strong working knowledge of foundation model architecture and integration patterns, including managed model APIs (Azure AI Foundry, AWS Bedrock, Google Vertex AI), open-weight model serving, model gateway design, prompt and context management, RAG, fine-tuning, and the cost-quality-latency trade-offs across model selection.</li><li>Cloud architecture fluency on Azure and AWS at enterprise scale, covering networking, identity, data, model serving, inference cost management, and hybrid deployment patterns.</li><li>Proven expertise in integrating AI and data platforms into the core estate of a bank or comparably regulated enterprise, including core banking systems, risk and credit platforms, enterprise data platforms (Azure, Databricks, Cloudera), APIs, ESB, and identity layers.</li><li><p>Strong grounding in software and platform engineering, with ongoing hands-on credibility in architecture reviews, prototyping, and critical design decisions.<br>Working knowledge of AI governance, model risk management, and regulatory expectations applicable to AI in financial services, including CBUAE, EU AI Act, NIST AI RMF, and equivalent global frameworks.</p><br><p><strong>Strategic &amp; Leadership Skills</strong></p><br></li><li>Demonstrated ability to influence at executive level, including business heads, Group CTTO / CIO, board-level forums, and external regulators.<br>Strong stakeholder management across business, technology, risk, audit, and external partner ecosystems.</li><li><p>Track record of building enterprise capability through standards, communities of practice, and the development of senior engineering and architecture talent.<br>Ability to navigate ambiguity, manage competing priorities across multiple business units, and translate strategic intent into deliverable platform architecture.<br>Excellent written and verbal communication, with the ability to engage equally credibly with engineers, business heads, and regulators.</p><br><p><strong>Minimum Experience</strong></p><br></li><li>12+ years in software, platform, or AI engineering and architecture, with significant time spent at principal, staff, or distinguished engineer / architect level.</li><li>Demonstrated architectural ownership of at least one large-scale AI, data, or platform programme in production at enterprise scale.</li><li>Substantive experience in financial services, banking, or another comparably regulated industry.</li><li><p>Track record of partnering with executive-level stakeholders across business and technology functions.</p><br><p><strong>Minimum Qualifications</strong></p><br></li><li>Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Mathematics, or a related quantitative discipline.<br>Preferred / Beneficial</li><li>Master's degree (MSc / MTech / MEng) in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline preferred.<br>Relevant professional certifications such as cloud architecture (Azure Solutions Architect Expert, AWS Solutions Architect Professional), TOGAF, or equivalent considered an advantage.</li><li>Doctoral qualification (PhD) in a relevant discipline considered an advantage but not required.</li></ul> </div>

Who We Are We help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world. RAK Ceramics is one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over 150 countries through operational hubs in Europe, the Middle East and North Africa, Asia, North & South America, and Australia. With over 12,000 employees from 40+ nationalities, we are a truly global and diverse organization. RAK Ceramics is publicly listed on the Abu Dhabi Securities Exchange (ADX) and the Dhaka Stock Exchange.<br>The Role We are looking for an experienced SME – SAP IBP to lead the design, implementation, and optimization of SAP Integrated Business Planning (IBP) solutions across our manufacturing operations. This role will work closely with Supply Chain, Manufacturing, Sales, Procurement, and Finance teams to drive planning transformation initiatives, improve forecast accuracy, optimize inventory, and enhance end-to-end supply chain visibility.<br>The successful candidate will act as a key business partner, engaging with senior stakeholders, including Directors and VPs, while coordinating implementation partners and ensuring the successful delivery of SAP IBP solutions across the organization.<br><br>What You Will Be Doing Lead SAP IBP solution design and implementation aligned with business requirements and planning transformation objectives Facilitate workshops with business stakeholders to understand planning processes and identify improvement opportunities Drive implementation and enhancement of SAP IBP Demand Planning, Supply Planning, Response & Supply Planning, and S&OP processes Configure and optimize planning areas, key figures, planning levels, master data, alerts, and workflows Develop planning dashboards, analytics, planning books, and Excel Add-In solutions to support business decision-making Support testing, cutover, go-live, hypercare activities, and user adoption initiatives Collaborate with implementation vendors and external partners to ensure successful project delivery Recommend process improvements and best practices to enhance planning accuracy, inventory performance, and supply chain efficiency Ensure seamless integration between SAP IBP and related SAP platforms, including S/4HANA and ECC<br><br>What We Are Looking For Some of the key competencies required for the role include:Functional Strong expertise in SAP IBP Demand Planning, Supply Planning, Response & Supply Planning, and S&OPHands-on experience delivering multiple end-to-end SAP IBP implementation projects Solid understanding of manufacturing planning processes, including Production Planning, Capacity Planning, Inventory Optimization, and Demand Forecasting Experience integrating SAP IBP with SAP S/4HANA, SAP ECC, SAP CPI/Integration Suite, and Analytics solutions Strong stakeholder management and business consulting capabilities Project management experience and vendor management exposure are highly desirable<br>Behavioural Excellent communication and presentation skills with the ability to engage senior stakeholders Strong analytical and problem-solving mindset Collaborative approach with the ability to work across business and technical teams Proactive, customer-focused, and solution-oriented Ability to influence change and drive user adoption within a transformation environment<br>Our Ideal Match Bachelor's degree in Engineering, Supply Chain, Operations, Computer Science, or a related discipline10+ years of SAP and Supply Chain Planning experience, including 5–6+ years of SAP IBP experience Minimum 5 years of experience within manufacturing or FMCG environments Experience across both consulting and in-house/corporate environments is preferred Participation in at least 3–5 SAP IBP implementation projects Strong knowledge of SAP Production Planning (PP) SAP IBP certification will be considered an advantage Willingness to be based in Ras Al Khaimah, UAE, with occasional business travel as required<br>RAK Ceramics is an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, religion, gender, nationality, disability, age, or marital status.