Computer Technician Jobs in UAE
16636 Jobs Found
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<span>We are looking for a Network & Information Security Officer to support day-to-day network operations and cybersecurity activities, ensuring a secure, reliable, and resilient IT infrastructure.<br> The role will support network monitoring, security event monitoring, firewall and VPN administration, endpoint security, vulnerability management, incident response, security controls, and information security compliance activities.<br> The ideal candidate will have a solid foundation in networking and cybersecurity, hands-on exposure to security tools and SIEM platforms, and the ability to work collaboratively with infrastructure, applications, information security, risk, compliance, audit, and external technology partners.<br> Key Responsibilities Monitor network performance, availability, and security events to identify potential issues, threats, and anomalies.<br> Monitor and respond to cybersecurity incidents, alerts, and security events in accordance with defined procedures and SLAs.<br> Assist with the administration and management of firewalls, VPNs, network devices, and other network security controls .<br> Support the implementation, maintenance, and monitoring of information security controls, policies, and procedures.<br> Conduct basic vulnerability assessments and support vulnerability remediation and patch tracking activities.<br> Support endpoint security, antivirus, and endpoint protection solutions.<br> Monitor and maintain security logs, reports, and relevant operational documentation.<br> Assist with security investigations, incident analysis, escalation, and resolution.<br> Support network and security troubleshooting and coordinate with relevant infrastructure and application teams when required.<br> Assist with cybersecurity risk management activities and implementation of security controls.<br> Support information security audits, compliance activities, and evidence collection.<br> Contribute to compliance with ISO 27001 , internal security policies, standards, and procedures.<br> Maintain accurate security documentation, incident records, reports, and operational procedures.<br> Work closely with internal IT infrastructure, network, application, information security, risk, compliance, and audit teams.<br> Coordinate with external cybersecurity vendors, managed security service providers, firewall/SIEM/endpoint security vendors, and IT infrastructure partners where required.<br> Support continuous improvement of network security, cybersecurity monitoring, incident response, and operational processes.<br> Required Technical SkillsNetworking Basic to intermediate understanding of networking concepts.<br> Strong understanding of TCP/IP, routing, and switching .<br> Familiarity with network devices and network infrastructure.<br> Understanding of network availability and performance monitoring.<br> Familiarity with firewalls and VPN technologies .<br> Cybersecurity Understanding of fundamental cybersecurity principles.<br> Basic knowledge of cybersecurity risk management .<br> Basic understanding of security architecture .<br> Basic understanding of threat analysis .<br> Basic understanding of security incident management and incident response .<br> Familiarity with endpoint security and antivirus solutions.<br> Exposure to vulnerability assessment, vulnerability tracking, and patch management.<br> Experience or exposure to security monitoring and security event analysis.<br> Experience with SIEM tools .<br> Familiarity with security tools and security monitoring platforms.<br> Security Compliance & Frameworks Understanding of information security frameworks, standards, and controls.<br> Exposure to ISO 27001 and information security compliance activities.<br> Understanding of internal security policies and procedures.<br> Exposure to cybersecurity audits, compliance requirements, and security documentation.<br> Operating Systems & Productivity Tools Good working knowledge of Windows OS .<br> Good knowledge of Microsoft Office applications.<br> Education Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Security , or a related field.<br> Certifications Candidates with one or more of the following certifications are preferred: CCNA CompTIA Security+ CEH – Certified Ethical Hacker (basic/intermediate level) Experience Minimum 2 years of professional experience in networking and/or information security .<br> Practical exposure to network operations, cybersecurity monitoring, or infrastructure security.<br> Experience working with SIEM tools and security monitoring solutions.<br> Experience or exposure to firewalls, VPNs, endpoint security, vulnerability management, and security controls.<br> Key CompetenciesTechnical Competencies Cybersecurity Risk Management – Basic Security Architecture – Basic Threat Analysis – Basic Incident Management – Basic Cybersecurity Audit & Compliance – Basic Behavioral Competencies Stakeholder Engagement Results Orientation Collaboration Effective Communication Adaptability Professionalism Candidates should demonstrate the ability to communicate clearly with both technical and non-technical stakeholders, work collaboratively across teams, adapt to changing priorities, and maintain a strong level of professionalism and accountability.<br> Key StakeholdersInternal IT Infrastructure & Network Team Applications / Systems Teams Information Security, Risk & Compliance Teams Internal Audit Business departments Employees requiring security awareness and incident support External Cybersecurity technology vendors Firewall, SIEM, and endpoint security vendors Managed Security Service Providers (MSSPs), where applicable IT infrastructure vendors and support partners Regulatory and compliance entities, where required Performance Expectations Success in this role will be measured through: Timely identification, escalation, and response to security incidents within defined SLAs.<br> Effective resolution of security incidents with minimal operational impact.<br> Maintaining high network availability and supporting reliable network operations.<br> Timely identification and escalation of network performance issues.<br> Vulnerabilities being assessed, tracked, and remediated within defined timelines.<br> High patch compliance across supported systems.<br> Adherence to security controls, policies, standards, and procedures.<br> Accurate and complete security logs, incident records, and reports.<br> Effective support of endpoint protection and security tools.<br> Accurate and up-to-date security documentation and process adherence.<br> Minimal major security or compliance findings.<br></span> </div>
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Location: Remote — Global Compensation: Open / Competitive based on experience About Logicstics Logicstics is a rapidly growing international moving company and freight forwarder specializing in household goods relocations worldwide.<br> We pride ourselves on exceptional customer service, innovative technology, and making international relocations as seamless as possible.<br> We are seeking an experienced General Manager to lead and grow our International Moving Division .<br> This is a senior leadership position for someone who already has significant, hands-on experience in the international moving industry .<br> We are not looking for a general logistics manager who needs to learn international moving.<br> The successful candidate should already have a firm understanding of how an international moving company operates and be capable of taking significant day-to-day responsibility off ownership.<br> About the Role The General Manager will oversee the day-to-day performance of the International Moving Division and take ownership across: Sales Operations Pricing Sales Support Customer Service You will lead teams, establish accountability, improve processes, develop employees, manage escalations, and ensure the division operates efficiently while continuing to grow.<br> This is a hands-on leadership position requiring someone who can move comfortably between strategy, people management, operational problem-solving, and execution.<br> Key Responsibilities Lead the day-to-day operations of the International Moving Division.<br> Oversee Sales, Operations, Pricing, Sales Support, and Customer Service functions.<br> Recruit, train, coach, and manage remote employees and department leaders.<br> Establish KPIs and performance standards across departments.<br> Hold teams accountable for results and operational execution.<br> Improve sales processes, close rates, workflows, and customer experience.<br> Review pricing strategies and ensure quotes are accurate, competitive, and commercially sound.<br> Coach sales representatives and improve overall sales performance.<br> Identify operational bottlenecks and implement scalable solutions.<br> Handle complex and escalated customer situations professionally.<br> Develop, document, and improve SOPs across the division.<br> Ensure proper coordination between sales, pricing, operations, and customer service.<br> Maintain compliance with international shipping regulations and industry best practices.<br> Work directly with ownership on growth initiatives, technology implementation, hiring, and strategic planning.<br> Take meaningful operational responsibility away from ownership so leadership can focus on broader growth opportunities.<br> Compensation Open and based on experience.<br> Logicstics recognizes that this is a highly specialized and valuable leadership position and is prepared to pay competitively for the right candidate.<br> Compensation will be evaluated based on the candidate's international moving experience, leadership scope, operational expertise, and ability to take ownership of the division.<br> What We Offer Competitive base salary Paid vacation and holidays Paid training and onboarding Long-term career growth Significant ownership and influence over the International Moving Division Opportunity to shape processes, teams, technology, and future growth Direct collaboration with company ownership Important: Due to the specialized nature of this position, only candidates with substantial direct international moving experience will be considered.<br> Required Industry Experience Direct international moving experience is non-negotiable.<br> Candidates must have significant professional experience working specifically within an international moving company or international household goods division .<br> General freight, transportation, supply chain, or logistics experience without international moving experience will not be sufficient .<br> Candidates should have extensive knowledge of: International household goods moving International moving operations Ocean freight Air freight Customs procedures International shipping documentation Origin and destination services International moving pricing and quoting Shipment coordination Customer escalations International moving industry standards and processes Required Leadership Experience Ideally 10+ years of international household goods moving experience .<br> Significant experience managing operations for an international moving company or major international moving division.<br> Proven experience leading teams and developing employees.<br> Experience overseeing multiple functions such as Operations, Sales, Pricing, Sales Support, and Customer Service.<br> Ability to establish KPIs and manage teams against measurable performance expectations.<br> Strong coaching and performance-management capabilities.<br> Experience resolving complex customer and operational escalations.<br> Strong commercial understanding of pricing, profitability, sales performance, and operational efficiency.<br> Excellent written and verbal English communication.<br> Strong analytical, organizational, and problem-solving abilities.<br> High level of computer proficiency.<br> Experience with CRM, transportation-management, and workflow software is highly preferred.<br> Experience working with the U.<br>S. international moving market is a strong advantage.<br> What We're Looking For The ideal candidate is: An international moving industry veteran who can contribute immediately.<br> A hands-on operator, not someone who only manages from a distance.<br> Comfortable making decisions independently.<br> Commercially minded and understands the relationship between pricing, sales, operations, and profitability.<br> Process-driven and capable of bringing structure to a growing organization.<br> Strong at coaching employees and improving team performance.<br> Comfortable handling difficult customer and operational situations.<br> Accountable and results-oriented.<br> Able to identify problems before they become larger issues.<br> Comfortable working directly with ownership in an entrepreneurial environment.<br></span> </div>
<p>Position: Microsoft Power BI Engineer</p><p>Department: Information Technology</p><p>Reporting To: Software Development Lead</p><p>Job Purpose</p><p>This role is responsible for designing, building, and maintaining the business intelligence layer that turns data from our trading, brokerage, asset management, and corporate finance operations into clear, reliable, and actionable insights for decision-makers across the firm.</p><p>The role will own semantic data models, author DAX and Power Query transformations, craft executive-ready dashboards, and administer the Power BI Service end-to-end. A core accountability is to translate business questions into well-governed, performant, and secure analytics, ensuring every report is accurate, trustworthy, and aligned with the firm's data governance and regulatory expectations.</p><p>Supervisory Scope</p><p>Direct Reporting</p><ul><li><p>None (Individual Contributor Role)</p></li></ul><p>Indirect Reporting</p><ul><li><p>External BI/Data Vendors and Consultants (as required).</p></li></ul><p>Key Responsibilities</p><p>BI Solution Design & Data Modelling</p><ul><li><p>Design and maintain robust semantic data models (star schema, relationships, hierarchies) optimised for Power BI.</p></li><li><p>Author efficient DAX measures and calculation groups to support complex business and financial logic.</p></li><li><p>Build reusable Power Query (M) transformations for clean, consistent, and refreshable datasets.</p></li><li><p>Translate reporting requirements into scalable, well-structured analytical models with a single source of truth.</p></li></ul><p>Report & Dashboard Development</p><ul><li><p>Develop clear, interactive, and visually consistent dashboards for executive and operational audiences.</p></li><li><p>Apply strong data-visualisation principles to surface insight, not just data.</p></li><li><p>Build parameterised, drill-through, and paginated reports to serve varied reporting needs.</p></li><li><p>Iterate on designs with stakeholders to ensure usability, clarity, and business relevance.</p></li></ul><p>Business Partnership & Requirements</p><ul><li><p>Partner with business heads, finance, and operations teams to understand reporting and analytical needs.</p></li><li><p>Elicit, clarify, and document requirements, KPIs, and precise metric definitions.</p></li><li><p>Challenge ambiguous or conflicting metrics to ensure a single, trusted set of numbers.</p></li><li><p>Communicate insights, limitations, and data caveats clearly to non-technical stakeholders.</p></li></ul><p>Data Preparation & Integration</p><ul><li><p>Connect to and integrate data from SQL Server, APIs, files, and internal business systems.</p></li><li><p>Build and schedule dataflows and dataset refresh with reliable, monitored pipelines.</p></li><li><p>Ensure data quality, validation, and reconciliation across sources before publishing.</p></li><li><p>Collaborate with engineering to shape upstream data structures for reporting efficiency.</p></li></ul><p>Performance, Quality & Standards</p><ul><li><p>Optimise data models, DAX, and queries for fast, responsive report performance.</p></li><li><p>Apply consistent design, naming, and modelling standards across all reports.</p></li><li><p>Test and validate report accuracy against source systems before every release.</p></li><li><p>Reduce dataset size and refresh cost through efficient model and query design.</p></li></ul><p>Governance, Security & Access Control</p><ul><li><p>Implement row-level security (RLS) and role-based access aligned with business needs.</p></li><li><p>Manage workspaces, apps, and content lifecycle within the Power BI Service.</p></li><li><p>Enforce data governance, sensitivity labelling, and controlled sharing of reports in line with regulatory expectations.</p></li></ul><p>Deployment & Operations</p><ul><li><p>Administer the Power BI Service, gateways, capacities, and scheduled refreshes.</p></li><li><p>Manage deployment of content across development, test, and production workspaces.</p></li><li><p>Monitor refresh failures, performance, and usage, and resolve issues promptly.</p></li><li><p>Partner with InfoSec, Compliance, and Risk functions to align the BI platform with corporate and regulatory requirements.</p></li></ul><p>Documentation & Stakeholder Reporting</p><ul><li><p>Maintain data dictionaries, metric definitions, model documentation, and runbooks.</p></li><li><p>Document report logic, data lineage, and design decisions for long-term maintainability.</p></li><li><p>Report on report adoption, usage, and data-quality metrics to leadership.</p></li><li><p>Support user enablement and drive self-service BI adoption across the business.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field.</p></li><li><p>Microsoft certifications (PL-300 Power BI Data Analyst, or Fabric/Azure Data certifications) are a strong advantage.</p></li><li><p>Financial services or regulated-industry exposure is preferred.</p></li></ul><p>Experience</p><ul><li><p>4+ years of hands-on experience building Power BI solutions, with deep expertise in DAX and Power Query.</p></li><li><p>Strong data-modelling background and advanced SQL for data extraction and transformation.</p></li><li><p>Proven track record of delivering executive-level dashboards and self-service analytics.</p></li><li><p>Experience administering the Power BI Service, gateways, dataset refreshes, and row-level security.</p></li><li><p>Prior experience in regulated, financial services, or otherwise data-sensitive environments is strongly preferred.</p></li></ul><p>Competencies / Skills</p><p>Functional</p><ul><li><p>Advanced Power BI: DAX, Power Query (M), semantic modelling, and report design.</p></li><li><p>Strong SQL Server and T-SQL, with query performance tuning for analytical workloads.</p></li><li><p>Solid data-modelling skills: star schema, dimensional modelling, and relationships.</p></li><li><p>Power BI Service administration: workspaces, apps, gateways, capacities, and RLS.</p></li><li><p>Data visualisation and dashboard design best practices.</p></li><li><p>Familiarity with Microsoft Fabric, Azure data services, and dataflows.</p></li><li><p>Exposure to Excel, Power Automate, and the wider Microsoft data stack.</p></li><li><p>Working knowledge of cloud-native design on Azure or AWS.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Behavioral / Leadership</p><ul><li><p>Integrity and sound judgment with data.</p></li><li><p>Strong attention to detail and commitment to accuracy.</p></li><li><p>Curiosity and a problem-solving, analytical mindset.</p></li><li><p>Strong stakeholder management across technical and non-technical audiences.</p></li><li><p>Ownership, accountability, and bias for delivery.</p></li><li><p>Clear, structured communication (written and verbal).</p></li><li><p>Collaborative, team-first mindset.</p></li></ul>
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<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview Of The Role:</b></p><br>
<p>The Assistant Manager-Internal Audit role is integral in ensuring the effectiveness and adequacy of internal controls within Al-Futtaim Group across various business segments. The auditor will execute audit assignments, assist in developing audit programs, and report findings in line with the group's policies and international auditing standards. Success in this role requires keen analytical capabilities, the ability to communicate effectively across organizational levels, and proficiency with audit and data analytics tools. The role also involves undertaking special assignments and fraud investigations as needed, providing vital insights and recommendations to support senior management and safeguard the group's assets and interests.</p><br>
<p><b>What You Will Do:</b></p><br>
<ul>
<li>Assist the audit manager in developing the annual audit plan by assessing risk levels.</li>
<li>Develop audit programs for each audit assignment prior to commencement, detailing risks, controls, and tests to be performed.</li>
<li>Conduct internal audit assignments to evaluate the adequacy and effectiveness of internal controls and the quality of performance in carrying out responsibilities.</li>
<li>Review the approval process to ensure compliance with group policies and delegations of authority.</li>
<li>Ensure that group assets are protected.</li>
<li>Document audit work in the Audit Management System to support findings.</li>
<li>Prepare professional audit reports that communicate findings, analyses, appraisals, recommendations, and audit information.</li>
<li>Update Audit Manager with key findings promptly.</li>
<li>Discuss preliminary findings with concerned staff/management to highlight observations and obtain concurrence.</li>
<li>Assist in preparing an executive summary for each engagement, alongside detailed reports and audit follow-up forms.</li>
<li>Assist in preparing monthly summary reports for presentation to the Vice Chairman after review by the line manager/Group Director of Internal Audit.</li>
<li>Support follow-up on the implementation of audit recommendations.</li>
<li>Utilize computer-based audit techniques to extend audit coverage to a broader population, including software like Tableau and Power BI.</li>
<li>Achieve high professional standards in audit performance, reports, and recommendations conforming with International Standards of Internal Auditing and group policies.</li>
<li>Conduct consulting assignments requested by management to evaluate specific situations.</li>
<li>Investigate frauds and misappropriations to identify loss/exposure, control weaknesses, responsible personnel, and preventive recommendations.</li>
</ul>
<p><b>Required Skills To Be Successful:</b></p><br>
<ul>
<li>Advanced understanding of internal auditing standards and practices.</li>
<li>Proficiency in data analytics and audit management systems.</li>
<li>Strong report writing and communication skills.</li>
<li>Ability to conduct fraud investigations and special consulting assignments.</li>
</ul>
<p><b>What Qualifies You For The Role:</b></p><br>
<ul>
<li>Chartered Accountant certification (e.g., CPA, ACA) or ACCA, CIA with internal audit knowledge.</li>
<li>Minimum 5 years of experience in the internal audit function, preferably within the automotive industry.</li>
<li>Thorough knowledge of internal controls and internal auditing standards.</li>
<li>Proficient in written and verbal communication, including report writing skills.</li>
<li>Self-driven with the ability to effectively execute audit assignments with minimal supervision.</li>
<li>Ability to effectively communicate and influence across organizational hierarchy.</li>
<li>Proficiency in data analytics via spreadsheets and familiarity with ERP systems like SAP and Oracle.</li>
<li>Desirable exposure to data analytics software (ACL) and audit management/documentation systems.</li>
</ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br>
<br> </div>
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<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food & Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>
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<p><span><span>We are seeking a highly skilled and experienced <strong>Senior Consultant</strong> to join our Health IT team. In this role, you will collaborate with physicians, Chief Medical Officers (CMOs), and other healthcare professionals to design, develop, and implement innovative clinical software solutions, including Oracle Health Electronic Health Records (EHR) systems. You will also play a pivotal role in integrating evidence-based medical practices and optimizing clinical workflows into the design of customized applications that improve patient care and operational efficiency.</span></span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><ul><li><span><span><strong>Software Design & Development</strong></span></span><ul><li><span><span>Partner with physicians, CMOs, and clinical staff to gather requirements and translate them into functional specifications for EHR systems and other healthcare applications.</span></span></li><li><span><span>Lead the design of user-centered software interfaces that enhance clinical workflows and meet regulatory standards.</span></span></li><li><span><span>Develop customized applications tailored to specific healthcare organization needs, ensuring scalability and interoperability with existing systems.</span></span></li></ul></li><li><span><span><strong>Clinical Workflow Integration</strong></span></span><ul><li><span><span>Analyze current clinical workflows and identify opportunities for optimization and automation through software solutions.</span></span></li><li><span><span>Collaborate with multidisciplinary teams to integrate evidence-based medical practices into software applications, ensuring clinical relevance and accuracy.</span></span></li><li><span><span>Design workflows that support efficient documentation, decision support, and patient engagement.</span></span></li></ul></li><li><span><span><strong>Stakeholder Engagement</strong></span></span><ul><li><span><span>Serve as a trusted advisor to physicians, CMOs, and other stakeholders throughout the software development lifecycle.</span></span></li><li><span><span>Facilitate workshops, presentations, and demonstrations to gather feedback and refine solutions.</span></span></li><li><span><span>Build strong relationships with healthcare organizations to understand their evolving needs and provide strategic recommendations.</span></span></li></ul></li><li><span><span><strong>Project Management & Leadership</strong></span></span><ul><li><span><span>Oversee multiple projects simultaneously, ensuring timely delivery, quality assurance, and budget adherence.</span></span></li><li><span><span>Mentor junior consultants and technical teams, fostering professional development and knowledge sharing.</span></span></li><li><span><span>Stay abreast of emerging trends in Health IT, clinical informatics, and healthcare regulations to inform strategic planning.</span></span></li></ul></li><li><span><span><strong>Quality Assurance & Compliance</strong></span></span><ul><li><span><span>Ensure all software designs comply with healthcare industry standards, including HIPAA, HITECH, and interoperability frameworks.</span></span></li><li><span><span>Conduct testing and validation to ensure functionality, usability, and reliability of developed solutions.</span></span></li><li><span><span>Collaborate with quality assurance teams to address bugs and improve system performance.</span></span></li></ul></li></ul><p><span><span><strong>Basic Qualifications</strong></span></span></p><br><ul><li><span><span><strong>Education</strong>: Bachelor’s degree in Health Informatics, Computer Science, Biomedical Engineering, or a related field (Master’s preferred).</span></span></li><li><span><span><strong>Experience</strong>:</span></span><ul><li><span><span>Minimum of 7+ years of experience in Health IT, clinical software design, or a similar role.</span></span></li><li><span><span>Proven experience working with EHR systems and designing clinical workflows.</span></span></li></ul></li><li><span><span><strong>Skills</strong>:</span></span><ul><li><span><span>Strong understanding of healthcare delivery systems, medical terminology, and evidence-based practices.</span></span></li><li><span><span>Proficiency in software development methodologies, system design, and project management tools.</span></span></li><li><span><span>Excellent analytical, problem-solving, and communication skills.</span></span></li><li><span><span>Ability to lead cross-functional teams and manage multiple priorities effectively.</span></span></li></ul></li><li><span><span><strong>Preferred Qualifications</strong></span></span><ul><li><span><span>Experience with Oracle Health Millennium clinical applications PowerChart, MPages, Dynamic Documentation, Orders. </span></span></li><li><span><span>Experience working as a consultant supporting physician workflows.</span></span></li><li><span><span>Experience developing custom solutions like custom MPages, Smart Templates etc. </span></span></li><li><span><span>Experience with CCL, HTML, JavaScript </span></span></li><li><span><span>Highly organized with the ability to manage multiple projects simultaneously. </span></span></li><li><span><span>Self-starter capable of independently handling tasks and projects.</span></span></li></ul></li></ul><br>Qualifications:<br>Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Wellness Concierge, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20444</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><strong><span>About The Role </span></strong></p><br>
<ul>
<li><span>Always keep a positive and motivated attitude, being an example. </span></li>
<li><span>Follow the Grooming standards. </span></li>
<li><span>Maintain effective communication with all related departments to ensure smooth service delivery, building mutual trust and respect. </span></li>
<li><span>Understanding employee positions to perform duties in employees' absence – including Front desk duties. </span></li>
<li><span>Ensure regular on-job trainings are performed and all SOP’s followed. </span></li>
<li><span>Regular check of LQA Standards as applicable. </span></li>
<li><span>Attend the daily handover briefing when on shift and be able to pass the necessary information related to guest’s requests. </span></li>
<li><span>Being an active knowledgeable person about Memberships, activities, and services. </span></li>
<li><span>Being able to advise on the best programs and nutritional requirements. </span></li>
<li><span>To assist with any other duties as required by the line manager or another member of the management team. </span></li>
<li><span>Provide services that are above and beyond for guest’s satisfaction and retention, interacting with guests to obtain feedback on the overall satisfaction. </span></li>
<li><span>Establish a positive and active relationship with the guests, maintaining a high visibility in public areas and being knowledgeable of the Siro product. </span></li>
<li><span>Always maintain high level of knowledge to upsell and cross-sell services and facilities to our guests. </span></li>
<li><span>Responsible for all in house guest requests and ensuring their needs are met based on five pillars. </span></li>
<li><span>Record guest issues in the guest response tracking system. </span></li>
<li><span>Responsible for transportation requests and end of month analysis. </span></li>
<li><span>Responsible for all VIP amenities requests, verifying all arrivals in Opera for correct allocation and insertion in ALICE. Verify rooms for VIP’s, confirming if all amenities have been correctly placed. </span></li>
<li><span>Always seek opportunities of service improvement. </span></li>
<li><span>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. </span></li>
<li><span>Understand and comply with security, health and safety policies and procedures pf the hotel. </span></li>
<li><span>The Wellness Concierge is responsible for, but not limited to, contacting every guest prior to arrival, booking Recovery Lab treatments and Fitness services. </span></li>
<li><span>Needs to be able to explain services and classes to guests in a clear and enthusiastic manor. </span></li>
<li><span>Be knowledgeable about the surroundings, able to inform and recommend activities outside the property. </span></li>
<li><span>Can recognize the difference between treatments, classes and nutrition plans, enquiring when necessary to best achieve the guest’s expectations. </span></li>
<li><span>Has total understanding of the systems used by the property to effectively assist guests. </span></li>
<li><span>Have a thorough working knowledge of services, hours of operation, facilities, etc. </span></li>
<li><span>Perform other job-related duties as directed. </span></li>
<li><span>Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. </span></li>
<li><span>Recognize the importance of "sales" in every aspect of their role. </span></li>
<li><span>Understands they are a part of a team committed to optimizing the health of our guests. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Must be computer literate, knowledge of MS Office, Excel and Opera is essential. </span></li>
<li><span>Must be able to work well under pressure and be able to multi-task. </span></li>
<li><span>Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage. </span></li>
<li><span>Experience in guest services required. </span></li>
<li><span>Must be fluent in verbal and written English. Additional language skills are an advantage<strong>. </strong></span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Wellness Concierge, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20444</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><strong><span>About The Role </span></strong></p><br>
<ul>
<li><span>Always keep a positive and motivated attitude, being an example. </span></li>
<li><span>Follow the Grooming standards. </span></li>
<li><span>Maintain effective communication with all related departments to ensure smooth service delivery, building mutual trust and respect. </span></li>
<li><span>Understanding employee positions to perform duties in employees' absence – including Front desk duties. </span></li>
<li><span>Ensure regular on-job trainings are performed and all SOP’s followed. </span></li>
<li><span>Regular check of LQA Standards as applicable. </span></li>
<li><span>Attend the daily handover briefing when on shift and be able to pass the necessary information related to guest’s requests. </span></li>
<li><span>Being an active knowledgeable person about Memberships, activities, and services. </span></li>
<li><span>Being able to advise on the best programs and nutritional requirements. </span></li>
<li><span>To assist with any other duties as required by the line manager or another member of the management team. </span></li>
<li><span>Provide services that are above and beyond for guest’s satisfaction and retention, interacting with guests to obtain feedback on the overall satisfaction. </span></li>
<li><span>Establish a positive and active relationship with the guests, maintaining a high visibility in public areas and being knowledgeable of the Siro product. </span></li>
<li><span>Always maintain high level of knowledge to upsell and cross-sell services and facilities to our guests. </span></li>
<li><span>Responsible for all in house guest requests and ensuring their needs are met based on five pillars. </span></li>
<li><span>Record guest issues in the guest response tracking system. </span></li>
<li><span>Responsible for transportation requests and end of month analysis. </span></li>
<li><span>Responsible for all VIP amenities requests, verifying all arrivals in Opera for correct allocation and insertion in ALICE. Verify rooms for VIP’s, confirming if all amenities have been correctly placed. </span></li>
<li><span>Always seek opportunities of service improvement. </span></li>
<li><span>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. </span></li>
<li><span>Understand and comply with security, health and safety policies and procedures pf the hotel. </span></li>
<li><span>The Wellness Concierge is responsible for, but not limited to, contacting every guest prior to arrival, booking Recovery Lab treatments and Fitness services. </span></li>
<li><span>Needs to be able to explain services and classes to guests in a clear and enthusiastic manor. </span></li>
<li><span>Be knowledgeable about the surroundings, able to inform and recommend activities outside the property. </span></li>
<li><span>Can recognize the difference between treatments, classes and nutrition plans, enquiring when necessary to best achieve the guest’s expectations. </span></li>
<li><span>Has total understanding of the systems used by the property to effectively assist guests. </span></li>
<li><span>Have a thorough working knowledge of services, hours of operation, facilities, etc. </span></li>
<li><span>Perform other job-related duties as directed. </span></li>
<li><span>Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. </span></li>
<li><span>Recognize the importance of "sales" in every aspect of their role. </span></li>
<li><span>Understands they are a part of a team committed to optimizing the health of our guests. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Must be computer literate, knowledge of MS Office, Excel and Opera is essential. </span></li>
<li><span>Must be able to work well under pressure and be able to multi-task. </span></li>
<li><span>Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage. </span></li>
<li><span>Experience in guest services required. </span></li>
<li><span>Must be fluent in verbal and written English. Additional language skills are an advantage<strong>. </strong></span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Career Category</b>Sales<b>Job Description</b><p><b>HOW MIGHT YOU DEFY IMAGINATION?</b></p><br><p>If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.</p><br><p><b>CW District Promotion Manager Kuwait & Qatar – Cardio Renal Business Unit</b></p><br><b>Live</b><p><b>What you will do</b></p><br><p>Let’s do this. Let’s change the world. In this vital role you will be responsible for improving revenue and market share in the assigned district by driving sales activities and providing leadership to the field force.</p><br><ul><li>Design & Implement Sales force/Customer Engagement strategy</li><li>Lead & Coach sales team</li><li>Efficiently work with the brand team and take leadership for customer centric strategies with relevant internal partners</li><li>Translate Amgen affiliate and brand strategy into regional plans (to deliver successful treatments)</li><li>Analyze the sales performance of the relevant brands in the district and identifies key levers for action</li><li>Keep business unit team advised of any market changes / competitor activity relevant to strategy implementation and development</li><li>Ensure implementation of the Marketing/Commercial tactics by development of territory plans with the team</li><li>Supervise progress of marketing messages and programs</li><li>Lead approved budgets to ensure appropriate allocation of resources to meet the plan and financial control</li><li>Plan, allocate and supervise team expenses budget to ensure budgetary control.</li><li>Supervise implementation of plan of actions throughout sales cycles and ensures budget spend within agreed time, costs, compliance, and quality parameters</li><li>Monitor, evaluate and act on field force metrics and standards to improve sales force efficiency from a quantitative and qualitative perspective</li><li>Build a strong sales team by recruiting and selecting candidates and efficiently on-boarding new hires</li><li>Coach and motivate team members to achieve/exceed territory goals and optimize individual and team engagement</li><li>Conduct annual and ongoing performance reviews and capability assessment within the framework of Amgen’s performance management process</li><li>Develop individual team members to continuously improve overall level of performance in their role and for future (talent) development</li><li>Support the team on external key customer visits as needed</li><li>Take leadership in customer engagement strategies & personal external partner management.</li></ul><b>Win</b><p><b>What we expect of you</b></p><br><p>We are all different, yet we all use our outstanding contributions to serve patients. The professional we seek is with these qualifications.</p><br><p><b>Minimum Requirements</b></p><br><ul><li>At least 2 years of people management experience in the Gulf region</li></ul><ul><li>Experience in managing sales teams is required</li></ul><ul><li>A minimum of 5 years of proven success in pharmaceutical sales within the Gulf Market</li><li>Demonstrated leadership skills</li><li>Familiarity with computer systems, including CRM databases and MS Office</li><li>Strong command of English, both spoken and written</li><li>Possession of relevant local legal qualifications</li></ul><p><b>Preferred Requirements</b></p><br><ul><li>Related experience in Cardiovascular & Endocrinology therapies</li><li>Prior experience in sales and marketing positions</li><li>Bachelor’s degree in life science or (bio)medical sciences</li><li>Proficiency in interacting across different fields and interpersonal levels</li><li>Project management experience</li></ul><b>Thrive</b><p><b>What you can expect of us</b></p><br><p>As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.</p><br><ul><li>Vast opportunities to learn and move up and across our global organization</li><li>Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act</li><li>Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits</li></ul><b>Apply now</b><p><b>for a career that defies imagination</b></p><br><p>In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.</p><br><b>careers.amgen.com</b><p>Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><p>Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.</p><br>. </div>
Associate Director - Corporate and Institutional Banking (UAE National Role)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Associate Director, Corporate and Institutional Banking (UAE National Role) </p><br><br><br><p>Some careers have more impact than others. </p><br><br><p><br>If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are currently looking for an ambitious UAE National who can join our Corporate team as an Associate Director in Dubai. This role will support in acquiring, maintaining, and growing profitable long-term relationships with allocated UAE large corporate clients. The main responsibilities include supporting the relationship manager as primary point of contact for clients externally and clients internally for flow transactional elements with the client base, as well as working closely with relationship and product teams across the world. This role supports the senior staff to deepen client relationships and improve income generation through focused business development activities.</p><br><br><p><br>In this Role, you will:</p><br><br><p><br>• Act as primary point of contact, together with the relationship manager, with clients and internal colleagues for any service-related needs<br>• Prepare briefing notes in advance of key client meetings.• Perform high quality credit analysis, which includes financial review and business review. This includes industry sector, competitor, and client level analysis to support business development, portfolio management and credit risk assessment.<br>• Prepare high quality credit application remarks for new opportunities and annual reviews<br>• Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.<br>• Effectively liaise with multiple stakeholders from Credit Operations, Risk, and various product partners to support client needs <br>• Support with Know Your Customer (KYC) related requirements <br>• Work alongside a relationship manager in identifying strategies to maintain/enhance overall relationship return and ensure early identification of potential credit issues. <br>• Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.<br>• Help Increase HSBC's share of wallet with our clients.<br>• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.<br>• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.<br>• Maintain accurate and up-to-date client information across banking systems, ensuring timely updates and effective communication of any changes to relevant stakeholders.<br>• Coordinate and ensure timely processing of client loan drawdown and trade issuance requests, liaising effectively with internal teams, operations, risk and other relevant stakeholders to support execution.</p><br><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><br><p>• Proven experience working in Corporate Banking or Financial Consultancies <br>• Strong credit underwriting, financial analysis, and credit writing capability.<br>• Analysis/Understanding of financial statements.• Excellent interpersonal, written, and verbal communication skills.<br>• Multi-tasking, ability to manage multiple tasks simultaneously (such as new financing/transactional tasks and the existing portfolio requests)<br>• Proven ability of using their initiative.<br>• Advanced computer and IT skills, including all Microsoft packages.<br>• Ability to prioritise workload effectively.<br>• Previous experience either managing or supporting a portfolio.<br>• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Purpose: </b></p><p><br></p><p>The L&D Consultant diagnoses learning needs, identifies appropriate solutions and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders.</p><p><br></p><p><b>Key Role Specific Accountabilities: </b></p><p><br></p><p>Training initiatives:</p><ul><li>Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice</li><li>Ensures that content is up to date with group practices and processes in order to ensure alignment</li><li>Researches and proposes blended training solutions </li><li>Assesses career pathways in line with development and recommends individuals identified with high potential </li><li>Drive Emiratisation development pathways and traineeships</li><li>Engage when required with external consultants and specialists</li><li>Deliver the core curriculum, training calendar and customised programs as scheduled</li><li>Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts</li></ul><p> </p><p>Business Solutions: </p><ul><li>Where required consult, recommend, design interventions and execute business solutions</li><li>Ensures adherence to industry and government regulatory standards</li><li>Identify and improve operational systems & processes</li><li>Research and formally recommend best practice or international standards that drive AFTC vision</li><li>Ensure delivery metrics are adhered to </li></ul><p> </p><p>Consulting:</p><ul><li>Identify Learning and Development needs within the group for specific business units</li><li>Manage internal & external customer expectations especially in regards to assessment practices & reporting</li><li>Consult with businesses to provide solutions and options, measuring customer satisfaction</li><li>Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes)</li><li>Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations </li></ul><p><br></p><p>Communication:</p><ul><li>Communicate recommended solutions to the business in order to gain buy-in and approval</li><li>Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services</li><li>Utilise tools and resources that will discover training needs or assess capability standards </li><li>Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects </li></ul><p> </p><p>Reports:</p><ul><li>Maintain systems for collating and reporting on Development performance</li><li>Manage & Analyse the Learning & Development performance </li><li>Collate and report AFTC performance metrics </li><li>Ensure key stakeholders in the business have up to date reports</li><li>Providing Trainer delivery days and feedback data </li></ul><p><br></p><p>Projects:</p><ul><li>Manage projects to meet key objectives</li><li>As required lead or partner AFTC, Group HR or business specific projects</li><li>Ensuring project KPI's are met and exceeded </li><li> </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Person Specific: </b></p><p><br></p><p>Education:</p><p>• Bachelors degree and/or relevant Training certificates</p><p> </p><p>Minimum Experience and Knowledge: </p><p>• Fluent written and spoken English</p><p>• Curriculum design experience</p><p>• Knowledge of Competency standards</p><p>• A wide range of assessment design and delivery knowledge </p><p>• Program facilitation experience</p><p>• A high level of computer literacy</p><p>• Experience of blended learning</p><p>• Business operations, project management and Customer Service experience would be a distinct advantage</p><p>• Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales</p><p> </p><p>Job-Specific Skills:</p><p>• High level of analysis & problem solving</p><p>• Consulting skills</p><p>• Curriculum design</p><p>• Assessment methodologies</p><p>• Project Management skills</p><p>• Analytical skills</p><p>• Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value.</p><p>• Deep knowledge of current training practices and methodologies.</p><p>• Proven ability to deliver competently to senior /board level delegates.</p><p>• Proactive thinking and problem solving skills.</p><p>• Proven ability to run projects within time, cost and quality constraints.</p><p>• Comprehensive knowledge and deep understanding of current leadership and management development techniques.</p><p>• Experience in design across a whole range of programmes.</p><p>• Experience in proposal design and client pitching. </p><p>• First class communication skills.</p><p>• Ability to multitask. </p><p>• Ability to work under tight timelines.</p><p>• First class relationship management skills.</p><p>• IT skills- across major tools- Word/Excel/PowerPoint/Outlook.</p><p>• Coaching/mentoring skills.</p><p>• Commercial acumen and hunger for business success.</p><p>• Behaviour in line with our values at all times.</p><p>• Self starter and efficient time manager.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Follows all procedures and policies and demonstrates competency and proficiency as required.</p><ul><li><p>Performs testing in all the sections of the laboratory including but not limited to Chemistry, Hematology, Coagulation, Serology and Blood Banking.</p></li><li><p>Collection of specimens: verifies the identity of the patient and labels all samples according to established procedure & obtains blood specimens by skin puncture or venipuncture using appropriate technique and maintains integrity of specimens in relation to the test performed; collects and prepares body fluid specimens for testing.</p></li><li><p>Respond appropriately to results with STAT, call results, patient waiting or timed specimens and notifies physicians of critical lab values with complete documentation.</p></li><li><p>Review pending and outstanding reports on every shift and follow up to resolve outstanding specimens.</p></li><li><p>Segregate and pack outsourced lab specimens according to requirement on timely basis</p></li><li><p>Consult with other departments, referral labs as appropriate to collaborate in patient care and performance improvement activities.</p></li><li><p>Collection of specimens: verifies the identity of the patient and labels all samples according to established procedure & obtains blood specimens by skin puncture or venipuncture using appropriate technique and maintains integrity of specimens in relation to the test performed; collects and prepares body fluid specimens for testing.</p></li><li><p>Runs, documents and analyze quality control tests, as per Department policy (when appropriate).</p></li><li><p>Use the laboratory information system to release patient as per department policy.</p></li><li><p>Collect data and statistics needed in the quality improvement plan for the laboratory as per laboratory manager instructions.</p></li><li><p>Utilizes available resources to maintain and fix instruments or problem solving issues.</p></li><li><p>Attends team meetings, and effectively orients/mentors new staff as requested.</p></li><li><p>Participate in the CME program for the laboratory.</p></li><li><p>Maintains confidentiality of matters relating to patients.</p></li><li><p>Maintains the chain of command based on established policies and procedures</p></li><li><p>Works cooperatively with team members to identify and complete laboratory administrative responsibilities and meet department goals.</p></li><li><p>Participates in hospital/department activities to improve patient care/lab systems.</p></li><li><p>Participate in the maintenance of appropriate accreditation by regulatory agencies. Shares new information with all team members.</p></li><li><p>Adherence to infection control policies and protocols including the use of PPE appropriately.</p></li></ul><p><br></p><p><strong>General Responsibilities</strong></p><ul><li><p>Work in all shifts as scheduled by the Laboratory Director. </p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHAD, DOH, JCI and ISO.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Participates and contributes to scheduled in-service training programs. </p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, associates and Management</p></li><li><p>Maintains confidentiality as per the agreement signed. </p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Laboratory Director</p><p><br></p></li></ul><p><strong><u>Occupational Safety and health and infection control Roles & Responsibilities:</u></strong></p><ul><li><p>Familiarize themselves and comply with all OSH and Infection Control policies, standards and procedures that are relevant for their workplace. </p></li><li><p>Work in accordance with the documented occupational, safety and health procedures and instructions, specific responsibilities defined in individual procedures and instructions. </p></li><li><p>Use of appropriate personal protective equipment and safety systems and follow safe working procedures. </p></li><li><p>Be familiar with emergency and evacuation procedures. </p></li><li><p>Not wilfully or recklessly endanger anyone's health and safety. Take reasonable care for the health and safety of persons that may be affected by the employee’s acts or omissions at the workplace. </p></li><li><p>Assist with the preparation of risk assessments. </p></li><li><p>Attend applicable departmental safety training and follow OSHMS policies and procedures. </p></li><li><p>Take reasonable care of their own health and safety. </p></li><li><p>Cooperate with their employer with respect to any action taken by the employer to comply with OSHMS requirements. </p></li><li><p>Identify, label and maintain hazardous materials, MSDS and its current inventory. </p></li><li><p>Proper collection, Storage and disposal of needle, sharps and hazardous materials as per NMCSH Waste management policy </p></li><li><p>Ensure the safe use of all laboratory equipment such as BSC, Microtome, Stainer, autoclave, centrifuge as per manufacturer instruction. </p></li><li><p>Must be familiar with the concept of hazard and biohazardous materials, safe handling of biohazardous materials present in the working section. </p></li><li><p>Must be familiar with ergonomic, sharps and biological hazards in work area and how to handle them. </p></li><li><p>Should be familiar with MSDS to determine health hazards, and routes of exposures for chemicals. </p></li><li><p>Know the CODE Brown policy and other applicable laboratory policies and procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification
BSC/Diploma in laboratory sciences or equivalent Experience
2 Years of experience in laboratory field
Knowledge /
Technical Skills
Computer Windows and LIS knowledge required
Quality Assurance skills required</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Our client is seeking an experienced<b> Service
Governance Specialist (UAE National) </b>is responsible for establishing,
enforcing, and maturing the IT Service Governance Framework across the
organization to ensure resilient, consistent, and compliant service delivery.
Operating at the intersection of IT operations and corporate governance, this
role leverages ITIL 4 and ISO 20000 Service Management System (SMS) standards
to govern the end-to-end lifecycle of IT services. The Specialist acts as the
primary governance authority over service performance, driving the transition
from reactive operations to proactive service management. This includes
overseeing Service Level Agreements (SLAs), operational KPIs, and IT General
Controls (ITGC) while ensuring seamless integration with the broader Integrated
Management System (IMS).</span><br></p><br><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><p><span><span>·</span></span><span>Design, implement, and maintain the internal IT
Service Governance framework, strictly aligning workflows with ITIL 4 guiding
principles, COBIT, and ISO 20000 requirements</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Govern the IT Service Catalog and Configuration
Management Database (CMDB), ensuring they accurately reflect live operational
dependencies, business criticality, and explicit service ownership</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Establish and enforce standardized operating
procedures (SOPs) across the four dimensions of service management, covering
organizations, technology, external suppliers, and value streams</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Define, govern, and monitor critical Key
Performance Indicators (KPIs), Service Level Agreements (SLAs), and Operational
Level Agreements (OLAs) for all internal and external IT services</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Actively monitor ITSM dashboards and queues to
identify service bottlenecks, workload imbalances, and recurring SLA breach
trends across various assignment groups</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Produce executive-level governance reports,
detailed SLA breach analyses, and operational performance scorecards for the
COO and senior leadership to highlight operational risks</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Govern commercial relationships with third-party
service providers, ensuring vendor performance consistently aligns with
contractual SLAs and internal service quality standards</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Drive the Continual Improvement practice across the
organization by facilitating mandatory Service Review Meetings and structured
post-incident reviews for major service or security failures</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Enforce strict Quality Assurance (QA) on IT service
documentation, ensuring incident closures and Problem Management records
contain valid Root Cause Analysis (RCA) and actionable resolution steps</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Mandate and govern Knowledge Management practices,
ensuring Level 1 and Level 2 support teams are empowered with up-to-date
Knowledge Base articles to improve First Call Resolution (FCR) rates</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Serve as the primary liaison for internal and
external IT Service Management (ITSM) audits, ensuring absolute audit-readiness
and strict compliance with IT General Controls (ITGC) across all service
management domains</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Identify operational service risks across the
Service Management spectrum, ensure they are recorded in the central Risk
Register, and manage the formal Risk Acceptance process for operational
deviations</span>.<br></p><br><br><span>Requirements</span><p><span><span>·</span></span><span>Bachelor’s degree in Information Technology,
Computer Science, Business Administration, or a related field.ITIL 4 Certification (Foundation required; </span><br></p><br><p><span><span>·</span></span><span>Nationality Requirement: Must be a UAE National (with a
valid Emirates ID and Family Book).</span><br></p><br><p><span><span>·</span></span><span>Years of Experience: A minimum of 8+ years of progressive
experience in IT Service Management (ITSM), Service Governance, or IT GRC roles
within a complex enterprise or Managed Service Provider (MSP) environment.</span><br></p><br><p><span><span>·</span></span><span>Proven track record of operating successfully within
ITIL-aligned service environments and directly contributing to corporate
process maturity.</span><br></p><br><p><span><span>·</span></span><span>Hands-on experience in tracking day-to-day service
performance, actively managing complex SLAs, and coordinating cross-functional
service improvement plans.</span><br></p><br><p><span><span>·</span></span><span>Demonstrated experience in supporting and preparing
technical documentation for internal and external IT audits</span><br></p><br><p><span><span>·</span></span><span>ITIL 4 Managing Professional or Strategic
Leader is highly preferred).</span><br></p><br><p><span><span>·</span></span><span>ISO/IEC 20000 Lead Implementer or Lead
Auditor certification.Familiarity with
broader governance and IT service frameworks such as COBIT 2019, ISO 27001, and
ISO 22301.</span><br></p><br><p><span><span>·</span></span><span>Certifications in Data Analytics or
experience building executive dashboards within specialized ITSM administration
platforms (e.g., ServiceNow, ManageEngine, Freshworks).</span><br></p><br><p><b><u><span>Work Location:</span></u></b><br></p><br><p><span>Abu Dhabi</span><br></p><br><p><span>To view other vacancies we
have, please check our website</span><span> (</span><span>www.blackpearlconsult.com</span><span>) and
follow us on our social media accounts - </span><span>LinkedIn</span><span> / </span><span>Instagram</span><br></p><br><p><span>Follow the <u>Black Pearl channel on WhatsApp.</u></span><br></p><br><p><span>Disclaimer: Black Pearl will never ask for money or any
form of charge our candidates just to process or consider their application for
any of our available vacancies. If you happen to receive such a request from
any members of our staff or other individuals claiming to be part of Black
Pearl, please do call our office at +9712 622 55 03 or drop us a message on our
website - </span><span>www.blackpearlconsult.com</span><span>.</span><br></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>About Rimini Street, Inc.</b> </p> <p> </p> <p>Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.</p> <p> </p> <p>Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.</p> <p> </p> <p>The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.</p> <p> </p> <p> <b>Position Summary<br> </b> </p> <p>Reporting to the VP, Innovation, Solution Delivery, the <b>Forward Deployed Engineer (Agentic AI) </b>embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscale AI services, ServiceNow and other enterprise AI platforms.<br> </p> <p> <b>Essential Duties and Responsibilities</b> </p> <ul> <li>Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate.</li> <li>Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscale AI services, ServiceNow and other enterprise AI platforms.</li> <li>Write production-grade code to deliver the solution, working inside the client's source control, CI/CD and deployment infrastructure, and within enterprise release governance including change approvals, separation of duties, audit evidence and rollback planning.</li> <li>Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation.</li> <li>Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record.</li> <li>Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift.</li> <li>Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling.</li> <li>Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer.</li> <li>Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention.</li> <li>Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences.</li> <li>Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement.<br> </li> </ul> <p> <b>Experience<br> </b> </p> <p>This is a Principal-level role. We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined. We weight recent, hands-on agentic AI work heavily, recognizing that production agentic systems are a young discipline. Equivalent experience from adjacent disciplines, including machine learning engineering, applied AI research with production deployment exposure, or senior backend engineering with recent agentic shipping, is welcomed.</p> <ul> <li>8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time.</li> <li>2+ years shipping AI or machine learning systems into production, with demonstrated hands-on agentic or LLM-based work.</li> <li>Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments.</li> <li>Track record of operating across the full lifecycle of a system, including architecture ownership, handover to support and ongoing escalation support.</li> <li>Demonstrated ability to learn fast and ship in emerging technical disciplines. Candidates whose recent agentic AI work was learned quickly on the back of strong fundamentals are explicitly in scope.<br> </li> </ul> <p><br></p> <ul> <li><br></li> </ul> <p> <b>Education</b> </p> <p>Bachelor s degree in computer science, engineering, information systems or related field, or equivalent practical experience.<br> </p> <p> <b>Location and Travel</b> </p> <ul> <li>Remote UAE</li> <li>Travel typically 25 percent to work with clients, prospects, partners or attend events.</li> </ul> <p> </p> <p><br></p></div></section>
About Us<br><br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.<br><br>Purpose<br><br>Procurement Manager will help developing integrated Procurement related plans and procedures supporting organizational strategies. The role will require managing and control Procurement Process and Execution within PTS projects, providing support and expertise to help achieve organizational goals and objectives.<br><br>Procurement Manager will be managing procurement team and monitor and control Contractor’s Procurement and Subcontracting activities, to ensure that these are performed in a timely and quality manners, in accordance with the Agreement and approved procedural requirements.<br><br>Accountabilities & Responsibilities<br><br>Roles and responsibilities of Procurement Manager will cover (but not be limited to) the following:<br><br>Prepare internal Procurement related plans and procedures (if required). Ensure that CONTRACTOR timely develops and submits its Project related Procurement & Subcontracting Plans and Procedures in accordance with the requirements of the AGREEMENT. This would include (but may not be limited to) Procurement Plan, Purchasing Procedure, Expediting & Inspection Procedure, Shipping & Packing Procedure, Traffic & Shipping Procedure, Spare Parts Procedure and Site Material Management Procedure. Review and approve CONTRACTOR’s Procurement & Subcontracting related Plans and Procedures Review CONTRACTOR’s Procurement Organisation Chart and ensure that adequate and sufficient resources have been assigned by CONTRACTOR to guarantee proper functioning of its Procurement Department (this includes Purchasing, Expediting, Inspection, Shipping and Spare Parts teams). Monitor and ensure that CONTRACTOR complies with its obligations under the AGREEMENT with regards to Procurement and Subcontracting. Monitor and ensure that CONTRACTOR performs its Procurement and Subcontracting activities in line with requirements set in the AGREEMENT and within timelines set by the Project’s schedule (including but not limited to issuance of plans, procedures, enquiries, Technical Bid Evaluations, Award Recommendations, placing Purchase Orders and Subcontracts, performing expediting, inspection and shipping activities, submitting duty exemption requests, progress reports, etc). Monitor and ensure that CONTRACTOR maintains and submits its most updated Procurement Reports, such as Bid Inquiry Status Report (BISR), Procurement Service Register (PSR), Inspection & Expediting Report, Shipping Status Report and Spare Parts Status Report. Timely review and process CONTRACTOR’s Technical Bid Evaluations, Award Recommendations, Vendors’ Prequalification Requests, Duty Exemption Requests, Letters of Assistance and any other Procurement and Subcontracting related letters. Prepare and process COMPANY’s position papers, analysis, approvals, records and control documents on Procurement and Subcontracting related matters. Actively cooperate with other team members from Engineering, Construction, Project Control, Project Management and other parties to secure common Project and organizational goals. Develop and maintain own status reports on Procurement and Subcontracting. Provide advice and recommend solutions / improvements on any Procurement / Subcontracts related matters to the best interest of COMPANY. Contribute in achieving project’s schedule goals by ensuring that all CONTRACTOR’s related documents are reviewed and approved (wherever applicable) in a timely manner. Monitor and control CONTRACTOR’s post order placement activities (expediting and shipping). Keep Management aware of any risks associated with Procurement and provide mitigations and execution plan to avoid/minimize such risks. Provide regular update on Procurement status. Work on daily basis with CONTRACTOR’s Procurement team to ensure proper communication with COMPANY on any Procurement related matters. Overall overview of procurement department.<br><br>Qualifications, Experience, Knowledge & Skills<br><br>Minimum Qualification<br><br>4 years Bachelor Engineering Degree. Very good command of English language – spoken & written.<br><br>Minimum Experience & Knowledge & Skills<br><br>Minimum 20 years of work experience with FEED/ EPC Project.5+ years of GCC/ ADNOC experience is preferred. Minimum 5+ years of work experience in similar position for International Oil & Gas project. Experienced in working on large and mega projects with international and multicultural teams. Experience gained in Petrochemical and Oil & Gas Industries will be welcomed. Very good knowledge of all Procurement related aspects. Independent in executing all Procurement given tasks and responsibilities. Able to quickly process any Procurement related tasks assigned. Able to guide, lead and advice on any Procurement related matter. Task driven person, able to successfully interact with all team members of Client, PMC, Contractor and EPC. Very good communication and interpersonal skills. Proven ability to work as an effective team player. A bachelor's degree in any/relevant Engineering (i.e. Mechanical, Electrical, Civil, Environmental, Chemical, Computer, Software, Electronic, Marine, Ship Cpatain, etc.) or equivalent from an accredited university with minimum twenty (20+) years of relevant experience in the Oil & Gas or Petrochemical industry, including minimum (5) years (preferred) in GCC region. Must have at least five (5) years of experience in similar position for international Oil & Gas or Petrochemical projects. <br><br>Moving forward together<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br><br>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
Description<br><br>Amazon obsesses over customers, and delivering secure cloud solutions for customers is our priority. We are looking for a cybersecurity professional with security assurance and compliance experience to support AWS's cybersecurity initiatives in the UAE region.<br><br>In this role, the successful candidate will enjoy working across many stakeholders, including internal and external customers, to design solutions for complex compliance challenges. You are passionate about the security of the cloud and you want to solve real business problems.<br><br>We have a team culture that encourages ownership, diversity, inclusion, and innovation. We expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. We expect this person to balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will have an opportunity to work directly with senior leadership within Amazon to improve our ability to demonstrate assurance for regulated customers.<br><br>You should be a technically experienced and innovative security, compliance, and audit professional who has the ability to understand IT processes, communicate clearly and transparently with customers, and to be able to drive innovative process changes through multiple organizations and teams.<br><br>**You should be UAE National to be considered for this role.**<br><br>Key job responsibilities<br><br>As part of the team, you will work with customers and regulators to demonstrate Amazon security controls applicable to local requirements. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance with global regulated industry standards.<br><br>In this role, you will be responsible for the following activities:<br><br> Dive deep into the Amazon control environment to develop broad domain and technical understanding of our security activities and control implementations to articulate compliance implications to both customers and internal/external audit functions. Develop understanding of regulated industry compliance requirements and communicate how we control activities to meet global regulatory obligations. Liaise with customers, regulators and auditors, articulate control implementation, and describe considerations for applying security and compliance concepts to monitor, evaluate, and continuously improve the organization by being a trusted advisor, facilitator and creative problem solver. Implement continuous improvements to the security organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.<br><br>Apply a working knowledge of global information security regulation and policy to articulate customer and control impact and drive alignment to Amazon controls.<br><br>A day in the life<br><br>On any given day, you'll be working directly with customers to respond to their assurance needs, helping third-party auditors understand the AWS control environment, or talking to regulators about how AWS views cloud security. You'll be talking to AWS service teams about how the technology works under the hood and helping translate that technology into meaningful security and compliance outcomes.<br><br>About The Team<br><br>Why Amazon Security<br><br>At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.<br><br>Inclusive Team Culture<br><br>In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.<br><br>Work/Life Balance<br><br>Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.<br><br>Mentorship & Career Growth<br><br>Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.<br><br>Basic Qualifications<br><br> Bachelor's degree or equivalent in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics, or a related discipline, or equivalent technology experience 5+ years of working experience in performing and/or participating in IT audits and assessments of highly technical cloud-based environments. 5+ years working in highly regulated industries (e.g. financial services, healthcare, and energy, telecommunications). Business level proficiency in English (verbal and written) and Arabic language (verbal)<br><br>Preferred Qualifications<br><br> 5+ years of one or more of the following: big data, Dev Ops, security, systems administration, software development, cloud technology experience 1 or more industry-recognized security, cloud, or audit professional certifications (e.g., CISA, CISM, CISSP, CCSP, Amazon Cloud Practitioner<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Web Services EMEA Dubai FZ Branch<br><br>Job ID: A10423173
Lead Software Engineer - Backend | Python On-site | Abu Dhabi<br>Applied AI is a pioneering AI technology company headquartered in Abu Dhabi, committed to innovation and excellence in artificial intelligence solutions in regulated industries such as healthcare, insurance, government, and financial services. <br>Opus is the world's first Knowledge Work AI platform. Built by Applied AI to pioneer Supervised Automation, a human-in-the-loop model where AI handles repetitive, structured tasks while human experts provide crucial oversight at defined intervals.<br>The platform uses its proprietary Large Work Model to generate and orchestrate outcome-based workflows, enabling a dramatic reduction in the cost of knowledge work and allowing human talent to focus on high-value, creative, and judgement-intensive activities. <br><br>Position Overview:<br>As a Lead Software Engineer, you will own significant workstreams within the Opus platform, taking full technical accountability from architecture through to production deployment. You will lead a small, cross-functional team of approximately four engineers — spanning backend and frontend disciplines — while remaining deeply hands-on in the design, development, and review of complex backend systems.<br>This is a 70% technical, 30% leadership role suited to an engineer who wants to stay close to the code while growing their impact through others.<br>The ideal candidate brings 8–10+ years of software engineering experience, exceptional depth in Python and backend systems design, and a track record of leading engineers through complex, high-stakes delivery. A grounding in strong software engineering fundamentals is essential; experience applying AI-assisted development tools and workflows is a valued plus.<br><br>Key Responsibilities:<br>Technical Leadership & Systems Design Own the end-to-end technical delivery of assigned platform workstreams, from requirements and architecture through to deployment and post-release iteration. Lead systems design for complex, distributed, high-throughput backend services, ensuring decisions are principled, scalable, and well-documented. Set and enforce architectural standards across your team, including API design, data modelling, service boundaries, and inter-service communication patterns. Provide technical direction and hands-on contribution in equal measure — reviewing code, unblocking engineers, and writing production-grade code yourself. Identify and resolve systemic risks, technical debt, and performance bottlenecks proactively.<br>Backend Engineering Design and build scalable Python microservices using event-driven and asynchronous architectures. Architect and implement high-performance REST APIs using modern Python frameworks (Fast API, Flask, or similar). Lead the design of real-time data streaming and messaging systems (Kafka, Rabbit MQ, Redis Streams, or similar). Oversee asynchronous task processing using distributed task queues (Celery, RQ, or similar). Define and govern ETL workflows and data pipelines using orchestration tools such as Airflow, Prefect, or Dagster. Drive database design and optimisation across relational (Postgre SQL, MySQL) and NoSQL (Mongo DB, Redis) systems for high-throughput, mission-critical workloads. Champion observability, ensuring services are instrumented with appropriate logging, tracing, and monitoring.<br>Code Quality & Architecture Establish and uphold engineering standards for code quality, testing, and documentation across your team. Lead code reviews with a focus on correctness, maintainability, and architectural integrity. Apply and advocate for SOLID principles, domain-driven design, and modular architecture practices. Drive modernisation and refactoring efforts on legacy components where required.<br>Team Leadership & Collaboration Lead, mentor, and develop a team of c. four engineers, fostering a culture of ownership, rigour, and continuous improvement. Conduct regular 1:1s, provide constructive feedback, and support the career growth of your direct reports. Partner closely with product managers, frontend engineers, ML teams, and Dev Ops to deliver features end-to-end. Communicate project status, risks, and technical decisions clearly to stakeholders and engineering leadership.<br>Dev Ops & Delivery Champion CI/CD best practices and contribute to deployment automation and pipeline maturity. Oversee containerised application deployment using Docker and Kubernetes across multiple environments. Ensure secure, reliable, and observable services in line with the demands of regulated industry deployments.<br>Continuous Learning & Innovation Stay current with advances in backend engineering, distributed systems, and developer tooling — including AI-assisted development practices. Evaluate and propose new technologies and approaches that can improve platform quality or engineering velocity. Share knowledge across the wider engineering organisation through documentation, presentations, and mentorship.<br><br>Qualifications:<br>Experience:8–10+ years of software engineering experience, with strong seniority in backend and distributed systems development. Demonstrated experience leading engineering teams or workstreams, with direct line management or technical lead responsibility. Proven track record of owning complex software projects end-to-end in a production environment.<br>Skills:Deep expertise in Python; proficiency in Type Script and Node.js (Nest JS, Next.js) is advantageous. Strong command of systems design principles: distributed architectures, event-driven systems, API design, and data modelling, with sufficient frontend exposure (React, Next.js, or similar) to lead and collaborate effectively across a mixed backend/frontend team. Experience with SQL (Postgre SQL) and NoSQL (Mongo DB, Redis) databases. Solid understanding of authentication and authorisation patterns (OAuth2, JWT, RBAC). Proficient with Git, Docker, and CI/CD tooling; exposure to Kubernetes and cloud platforms (AWS/GCP) is a plus. Comfortable leading in an agile, fast-paced product environment. Experience with or interest in AI-assisted development tools and workflows is a plus; strong engineering fundamentals are the foundation.<br>Education:<br>Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent professional experience.<br><br>Benefits:Opportunity to work with a leading AI technology company. Collaborative and innovative work environment. Growing, entrepreneurial and forward-thinking culture. Career growth and professional development opportunities. Exposure to a thriving ecosystem working from our Abu Dhabi HQ.21 days of paid annual leave. Comprehensive private health insurance. Visa sponsorship for international candidates.
We are inviting applications from Specialists in Anesthesia to join our Integrated Hospital Care Institute. This is an excellent opportunity for motivated anesthesiologists seeking to further their careers within a dynamic, multispecialty anesthesiology practice.<br>Job Summary:<br>This is an Associate Staff Physician (Specialist) position. The physician qualifying for this position will be held responsible for applying medical knowledge and skills to implement anesthetic care plans for CCAD patients within the purview of the Integrated Hospital Care Institute at Cleveland Clinic Abu Dhabi (CCAD).<br>Primary Duties and Responsibilities:<br>Preoperative Evaluation:Evaluate patients’ medical histories, physical examinations, and surgical risks to determine anesthetic risk stratification, formulate appropriate anesthetic plans and adequately counsel patients about benefits and alternate plans before they sign informed consents.<br>Develop Anesthesia Care Plans:The anesthesiologist will be expected to develop anesthesia care plans tailored to patients’ individual needs and the complexity of the surgical/non-surgical procedures involved Care plans should include strategies to manage potential risks and complications. The anesthesiologist is expected to be proficient in the use of a variety of anesthesia modalities (such as TCI and regional anesthetic techniques), as well as the use of the wide range of invasive and non-invasive monitoring techniques.<br>Responding to Emergencies:The anesthesiologist must be prepared to respond to an array of emergencies in the clinical care areas where anesthetics are provided. Furthermore, he/she might be called on to assist with the care of critically ill patients in clinical areas across CCAD.<br>Caring with empathy:The anesthesiologist must be capable of providing care in a culturally appropriate and sensitive manner.<br>Postoperative Care:The anesthesiologist will be responsible for ensuring that patients recover safely from anesthesia in a level of care that’s appropriate for the patient’s clinical condition. The anesthesiologist must be adept in the hand-off of patient care (especially critically ill patients).<br>Team Collaboration:The anesthesiologist will be expected to work collaboratively with CCAD medical and non-medical staff to ensure the best possible outcomes for the patient. That includes participations in multi-disciplinary collaborations and consultations.<br>Provide Consultation Services:This includes providing advice and recommendations related to anesthesia/sedation administration or assisting in the development of anesthesia plans for high-risk patients. Moreover, it includes consulting on pain management care plans for surgical and non-surgical patients and assisting with life-threatening emergencies when needed.<br>Continuing Education:The anesthesiologist will be expected to keep up to date with the latest advances in anesthesia techniques, medications, and equipment to provide the best possible care to CCAD patients. He/she will also be expected to meet the CME requirements to maintain DOH licensing in the emirate of Abu Dhabi and in their home countries as well as those needed to maintain CCAD privileges.<br>Administrative functions:The anesthesiologist will be expected to adhere to CCAD policies related to documentation, billing, and key performance indicators (KPIs) that ensure the optimal operations of the clinical environment. He/she may be asked to serve on committees, task forces and performance improvement projects that adhere to the Mubadala ethics and regulatory guidelines.<br>Work hour compliance:The anesthesiologist will be expected to work flexible shifts, including nights, weekends, and holidays according to departmental policies and procedures.<br>Clinical privileges:The anesthesiologist will adhere to the extent of his/her individual approved clinical privileges, as well as to all policies and procedures of the staff physicians’ bylaws.<br>Experience Requirements<br>CCAD is a tertiary center of surgical excellence therefore anesthesiologist must meet the following requirements to qualify for employment:Minimum DOH requirements (PQRS) to be licensed to practice as an anesthesiologist in Abu Dhabi Associate staff anesthesiologists must have a minimum of:2 years of independent work experience post-graduation if they completed training in a Tier-1 classified country.3 years of independent work experience post-graduation if they completed training in Tier 2 classified country.5 years of independent work experience post-graduation if they completed training in a Tier 3 classified country. Must hold a valid License/ Registration to practice in their home country and/or country of last employment (where applicable) Ability to speak and write in English is required. Ability to speak and write in both English and Arabic is preferred<br>Education Requirements<br>MD, MBBS, MBChB or DO (only if the specialization is obtained from one of the following: American Board of Medical Specialties or Certificates of Specializations of the Royal College of Physicians and Surgeons of Canada) or equivalent qualification from an accredited Institution and completion of specialty qualification as per the Recognized Specialty Certificate table listed in Healthcare Professionals Qualification Requirements 2024<br>Physical Demands and Work Environment Ability to stand or sit for extended periods of time. Ability to keep up with the work hour demands regulated by departmental policies. Ability to lift and maneuver equipment and patients weighing up to 250 pounds. Ability to wear personal protective equipment, including a face mask and gloves, for extended periods of time. Typical physical demands include a moderate degree of dexterity to produce materials on a computer and mobility sufficient to attend meetings in clinical departments throughout CCAD.<br>About Us<br>Cleveland Clinic Abu Dhabi, part of the M42 group, is a multispecialty hospital on Al Maryah Island in Abu Dhabi, UAE.<br>Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of US-based Cleveland Clinic’s model of care, specifically designed to address a range of complex and critical care requirements unique to the residents and communities of the United Arab Emirates. Cleveland Clinic Abu Dhabi is composed of 15 institutes designed to put Patients First and align with the region’s specific healthcare needs. In all, more than 50 medical and surgical specialties are represented at Cleveland Clinic Abu Dhabi and are integrated to offer coordinated, multidisciplinary care for adult patients.
Job Purpose<br><br>At Emirates IT, we are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. As a valued member of our team, you will play a pivotal role in managing and optimizing our integration landscape, ensuring smooth data flow and system interoperability across our enterprise platforms. If you are passionate about creating seamless integration solutions and driving technological excellence, we invite you to apply and to contribute to the success of Emirates Group.<br><br>Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive success at the Emirates Group.<br><br>The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams, either within a Release Train or outside, to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. The Agile Delivery Manager may be responsible for managing several concurrent high visibility initiatives using agile/hybrid methods, in a fast paced environment that may involve multiple business units.<br><br>In This Role You Will<br><br>Facilitate key ceremonies such as PI planning and Review, and play a consultative role to help put in place the appropriate people, process, and tools supporting the Agile framework and coaching members of the team as needed to optimize the efficiency of the Release Train team. Act as a Champion in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit initiatives of all sizes with the appropriate level of planning and provide the right balance of agility and predictability based on PMI-ACP principles. Build a trusting and safe environment where problems can be raised without fear of blame or retribution, with an emphasis on healing and problem-solving. Protect and provide all support to the team/s using a servant leadership style whenever possible and lead by example. Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution. Lead the Integrated Programme Planning (Lean Start Up). Working with portfolio teams and supporting the Technical Product Manager, drive and facilitate decomposition of Epic Roadmaps into Integrated Program backlog/plans (Features), ready for hand off into team level backlogs. Drive Quality and ensure the Definition of Done (DOD) is being followed; ensures each team member is fully engaged in the stories and making a meaningful contribution. Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintain an agile project management tool (e.g. Scrum Desk, JIRA, etc.). Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work; leveraging cross functional team skills to improve product backlog throughput; and mentoring and developing team members. Attend regular stand-ups and scrum of scrums, in order to understand the team's progress and issues, and to flag up to the team, where necessary, any important external issues of which they need to be aware. Supports the Technical Product Manager in managing business expectations and transparency in both product backlog and schedule for all initiatives. Supports IT Service Manager on service management, service performance and continuous improvements. Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management. Implement an agile governance with key ceremonies, drives continuous improvement with constant assessments of velocity (team story point throughput), defect percentage improvements etc. and also ensures that required governance and ceremonies are in place to give visibility and transparency to business stakeholders. Assist with the cost estimation / sizing exercise for both near term and future initiatives and assists with preparing total cost of ownership with the product team, maintains the actuals within the allocated budget and also ensure that forecasting for all the demands are accurately done for the FY. Together with the Product team, supports the RFx phases in the procurement process and the scheduling of such activities in relation to the product lifecycle.<br><br>Qualification<br><br>To be considered for the role, you must meet the below requirements:<br><br>Degree in Computer Science or equivalent Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation. Experience in agile delivery within the context of a large technology change programmes.<br><br>Knowledge/skills<br><br>Certified SAFe and PMI ACP (additional certifications such as PMI, Prince 2, CSM desirable) with 5+ Years of practical application of the Scrum Management discipline. Well-versed in the use of tools of software delivery e.g. Service Now ITBM, MS OFFICE suite, JIRA, Confluence etc. Good architectural knowledge of large scale systems. Ability to effectively communicate specialist information in an understandable format to all stakeholders. Excellent communication skills, focusing on core scrum values of openness, honesty and respect. Hands-on leader with strong people skills.<br><br>Leadership Role: Yes<br><br>Salary & benefits<br><br>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers