Contract Representative Jobs in UAE
9303 Jobs Found
Westin
UAE
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<span><br>JOB SUMMARY<br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development <br>• Coordinates and executes Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Luxury Collection
UAE
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 02 <br>Titles of Direct Reports – Team Leader, Restaurant Manager<br>CANDIDATE PROFILE <br>Experience:<br>At least 2 year of related work experience in five star hotel. <br>Skills and Knowledge<br>Team Work<br>Customer Service Orientation<br>Diversity Relations<br>Interpersonal Skills<br>English Language Proficiency<br>Listening<br>Applied Reading<br>Education or Certification<br>High school diploma or equivalent <br>Bartender Certificate<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Food and Beverage Services<br>Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.<br>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).<br>Notify management of maintenance repairs issues.<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Assist your and other departments when needed to ensure optimum service to guests.<br>Follow property key policies, including checking out and returning keys to appropriate departments.<br>Assists Management<br>Ensure staff is working together as a team to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Greeting and Seating<br>Thank every guest upon departure and wish them a fond farewell.<br>Closing<br>Secure liquors, beers, wines, coolers, cabinets, and storage areas.<br>Check with captain or supervisor before leaving at end of shift.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Complete bottle transfer slips and distribute accurately.<br>Beverage/Coffee Cart<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Drain, clean, and fill ice bin.<br>Cash/Bank Handling<br>Follow property control audit standards and cash handling procedures (e.g., blind drops).<br>Process all payment methods in accordance with Accounting procedures and policies.<br>Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.<br>Transport bank to/from assigned workstation, following security procedures.<br>Count bank at end of shift.<br>Steps of Service<br>Check in with guests to ensure satisfaction with each food course and/or beverages.<br>Retrieve alcoholic beverages from bar and serve to guest in accordance with the company standards and local laws.<br>Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures.<br>Wine/Sommelier<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines.<br>Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.<br>Bartending<br>Follow all state and local laws for serving alcohol responsibly (e.g., last call times).<br>Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.<br>Prepare drink orders for guests according to specified recipes using measuring systems.<br>Communicate last call at designated closing time to guests.<br>Check quality and set up designated bar stock and supplies by using checklist.<br>Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.<br>Stock and Supplies<br>Check quality and quantity of all stock and supplies using checklist.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
UAE - Abu Dhabi Emirate
About the Job Role Description A Seafood Sales Manager / Seafood Packaging Associate is responsible for supporting the commercial and operational activities of a seafood business, including customer sales, account management, seafood product coordination, order fulfillment, packaging, quality checks, and inventory support. The role requires a strong understanding of seafood products, customer requirements, product handling, packaging standards, and cold-chain operations. The successful candidate will work closely with customers, suppliers, warehouse teams, packaging personnel, logistics providers, and management to ensure seafood orders are handled accurately and delivered according to agreed requirements. Key Responsibilities Manage and support daily seafood sales and customer-service activities. Develop relationships with restaurants, hotels, supermarkets, catering companies, wholesalers, retailers, and other seafood buyers. Identify new business opportunities and expand the existing customer base. Maintain regular communication with existing customers and understand their purchasing requirements. Provide customers with accurate information regarding seafood varieties, sizes, grades, availability, pricing, and delivery schedules. Recommend suitable seafood products according to customer specifications and budget. Prepare quotations, sales orders, invoices, and related commercial documentation. Follow up on quotations, pending orders, customer requests, and outstanding sales opportunities. Coordinate customer orders with purchasing, warehouse, packaging, and delivery teams. Confirm product quantities, specifications, packaging requirements, and delivery instructions before order processing. Monitor order progress and communicate changes or delays to customers promptly. Maintain accurate customer profiles, order records, pricing information, and sales documentation. Handle customer complaints, product concerns, delivery issues, and after-sales requests professionally. Monitor customer satisfaction and identify opportunities to improve service quality. Track sales performance and support the achievement of monthly and annual revenue targets. Prepare sales summaries, customer reports, forecasts, and performance updates for management. Monitor market demand, competitor activity, customer preferences, and seafood pricing trends. Assist management with developing sales strategies and customer-retention initiatives. Coordinate with suppliers to confirm seafood availability, quality, quantity, pricing, and delivery schedules. Assist with receiving and inspecting incoming seafood shipments. Check seafood products for freshness, appearance, odor, temperature, quantity, and packaging condition. Separate or report products that do not meet established quality requirements. Organize seafood according to species, product type, size, grade, customer order, and storage requirements. Prepare seafood products for packaging according to approved specifications. Weigh products accurately and verify quantities against customer orders. Select appropriate food-grade packaging materials for different seafood products. Pack seafood in accordance with company procedures and applicable food-safety requirements. Ensure packages are properly sealed, labeled, dated, and prepared for storage or transportation. Verify product labels, batch information, weight, product descriptions, and handling instructions. Maintain appropriate chilled or frozen conditions during preparation and packaging. Monitor product temperatures and immediately report cold-chain deviations. Ensure packaged seafood is protected from contamination, leakage, physical damage, and improper handling. Arrange packaged products in designated refrigerated or frozen storage areas. Follow stock rotation procedures and monitor products according to their shelf-life requirements. Conduct routine inventory checks and assist with reconciliation of physical and recorded stock. Monitor packaging materials and request replenishment when necessary. Inspect cartons, trays, bags, labels, containers, seals, and other packaging supplies. Minimize seafood waste through accurate handling, proper storage, efficient packaging, and stock rotation. Maintain clean and hygienic preparation and packaging areas. Clean and sanitize food-contact surfaces, utensils, equipment, weighing scales, and workstations according to established procedures. Follow HACCP principles, food-safety procedures, hygiene standards, and workplace safety requirements. Maintain records relating to receiving, inspection, temperature monitoring, packaging, inventory, and dispatch activities. Support seafood traceability procedures and ensure relevant product information can be identified when required. Verify finished orders before dispatch to ensure the correct products and quantities are included. Coordinate with logistics teams regarding delivery times, customer addresses, temperature requirements, and special instructions. Assist with resolving discrepancies between customer orders, warehouse records, and delivered products. Maintain professional communication with customers, suppliers, drivers, warehouse personnel, and internal departments. For Sales Manager responsibilities, supervise sales staff and organize daily sales activities. Set sales objectives and monitor team performance against established KPIs. Train sales personnel on seafood products, customer service, order procedures, and sales practices. Manage important customer accounts and maintain long-term commercial relationships. Review customer pricing, volume requirements, contracts, and supply arrangements within authorized limits. Coordinate cross-functional activities between sales, procurement, quality control, warehouse, packaging, finance, and logistics teams. Ensure all commercial and operational activities follow company policies and applicable UAE requirements. Perform other seafood sales, packaging, inventory, customer-service, and operational duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Business Administration, Sales, Food Science, Food Technology, Supply Chain, Logistics, or a related field is an advantage. Previous experience in seafood, food distribution, food processing, wholesale, retail, cold-chain operations, sales, or packaging is preferred. Practical knowledge of fresh, chilled, and frozen seafood products is an advantage. Understanding of seafood varieties, product specifications, sizes, grades, and quality indicators. Knowledge of proper seafood handling, storage, packaging, and transportation procedures. Understanding of cold-chain management and temperature-control requirements. Strong sales and customer relationship-management abilities. Excellent verbal and written communication skills. Ability to understand customer requirements and translate them into accurate product orders. Strong attention to detail when checking product specifications, weights, quantities, labels, and packaging. Good negotiation and commercial skills. Strong organizational and time-management abilities. Ability to manage multiple customer accounts and orders simultaneously. Good numerical skills for pricing, weighing, quantities, and inventory reconciliation. Familiarity with POS, ERP, CRM, warehouse-management, or order-processing systems is an advantage. Good computer skills and proficiency with Microsoft Office applications. Strong understanding of food hygiene and workplace safety. HACCP or food-safety certification is an advantage. Ability to work in refrigerated, chilled, warehouse, and food-processing environments. Good physical stamina and ability to handle seafood products and packaging materials safely. Ability to work under pressure in a time-sensitive food-distribution environment. Strong teamwork and problem-solving abilities. For Sales Manager positions, previous experience supervising sales teams or managing key accounts is preferred. Ability to set sales targets, monitor KPIs, coach employees, and develop customer accounts. Professional and customer-focused approach. Willingness to work flexible schedules, including early mornings, evenings, weekends, and public holidays when required. Fluency in English is preferred; Arabic or additional languages are an advantage. Knowledge of the UAE seafood, hospitality, restaurant, wholesale, and retail sectors is beneficial. Relevant seafood handling, food-safety, sales, logistics, or packaging certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional seafood and food-distribution working environment. Sales incentive or commission opportunities where applicable. Exposure to restaurants, hotels, catering businesses, retailers, wholesalers, and commercial seafood clients. Practical experience with fresh, chilled, and frozen seafood products. On-the-job training in seafood products, customer management, packaging, quality control, and cold-chain operations. Opportunities to develop sales, account-management, inventory, packaging, and food-distribution expertise. Career development opportunities within seafood, food distribution, hospitality supply, sales, logistics, and food operations. Professional training in food safety, seafood handling, and commercial operations. Opportunities to collaborate with suppliers, buyers, logistics teams, quality-control personnel, and commercial customers. For managerial positions, opportunities to develop team leadership, key-account management, and sales strategy skills. Employment benefits in accordance with UAE labour regulations.