Curriculum Developer Jobs

???? We're Hiring: International Development Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization dedicated to delivering sustainable development programs, strengthening international partnerships, and creating lasting social and economic impact. Our distributed teams collaborate across International Development, Program Management, Partnerships, Grants & Funding, Monitoring & Evaluation, Finance, Sustainability, Government Relations, Humanitarian Affairs, Research, and Executive Leadership to implement innovative initiatives that improve lives and support resilient communities worldwide. The Role We are seeking an experienced International Development Manager to lead international development strategies, global programs, and cross-border partnerships. The ideal candidate will oversee program design, donor engagement, stakeholder collaboration, resource mobilization, monitoring and evaluation, and operational delivery while ensuring projects achieve measurable, sustainable, and inclusive development outcomes. Key Responsibilities Develop and implement international development strategies, country engagement plans, and multi-year program roadmaps aligned with organizational objectives and global development priorities. Lead the design, implementation, monitoring, and evaluation of international development projects across sectors such as education, health, economic development, humanitarian assistance, climate resilience, governance, infrastructure, and community development. Collaborate with Program Management, Grants & Funding, Partnerships, Finance, Procurement, Sustainability, Government Relations, Legal, Compliance, Communications, Research, and Executive Leadership to deliver high-impact international initiatives. Build and maintain strategic relationships with government agencies, multilateral organizations, development finance institutions, donor agencies, non-governmental organizations (NGOs), United Nations agencies, academic institutions, and private-sector partners. Identify funding opportunities, develop project proposals, negotiate partnership agreements, and support donor engagement to expand the organization's international development portfolio. Conduct country assessments, stakeholder analyses, needs assessments, feasibility studies, risk analyses, and market research to support evidence-based program planning. Oversee project governance, budgeting, procurement, implementation schedules, risk management, quality assurance, and compliance with donor and regulatory requirements. Establish monitoring, evaluation, accountability, and learning (MEAL) frameworks to measure project performance, outcomes, impact, and continuous improvement. Monitor key performance indicators (KPIs) including program delivery, budget utilization, donor satisfaction, beneficiary reach, project impact, partnership growth, compliance performance, and funding success rates. Ensure compliance with UAE regulations, international donor requirements, procurement policies, financial accountability standards, safeguarding principles, environmental and social standards, and organizational governance frameworks. Manage international development budgets, grants, consulting partners, implementing organizations, technical experts, and strategic development initiatives. Drive digital transformation through artificial intelligence (AI)-powered development analytics, geographic information systems (GIS), project management platforms, digital beneficiary management systems, workflow automation, monitoring and evaluation tools, and business intelligence solutions. Utilize Microsoft Dynamics 365, Salesforce Nonprofit Cloud, Microsoft 365, Power BI, Tableau, Arc GIS, Dev Results, Kobo Toolbox, DHIS2, Smartsheet, Asana, Jira, and project management platforms to monitor program performance and generate actionable insights. Prepare executive dashboards, donor reports, program evaluations, impact assessments, funding analyses, partnership updates, and strategic recommendations for senior leadership and funding partners. Lead, mentor, and develop program managers, development specialists, monitoring and evaluation professionals, partnership managers, grant coordinators, and cross-functional teams while fostering a culture of collaboration, innovation, accountability, inclusion, and continuous learning. Requirements Bachelor's degree in International Development, International Relations, Public Policy, Economics, Political Science, Business Administration, Social Sciences, Environmental Studies, or a related field. Master's degree in International Development, Public Administration (MPA), Business Administration (MBA), International Relations, Sustainable Development, Public Policy, or a related discipline is highly advantageous. Professional certifications in Project Management (PMP or PRINCE2), Monitoring & Evaluation, Humanitarian Response, Grant Management, or equivalent are preferred. Minimum 5 years of experience in international development, global program management, humanitarian assistance, donor-funded projects, international partnerships, or related roles. At least 2 years of experience managing international development programs, cross-border initiatives, donor-funded portfolios, or multidisciplinary project teams preferred. Strong understanding of sustainable development, project cycle management, donor compliance, monitoring and evaluation, grants management, stakeholder engagement, partnership development, risk management, and international development frameworks. Experience with Microsoft Dynamics 365, Salesforce Nonprofit Cloud, Microsoft Office Suite, Power BI, Tableau, Arc GIS, Dev Results, Kobo Toolbox, DHIS2, Smartsheet, Asana, Jira, CRM platforms, and project management systems. Familiarity with AI-powered development analytics, digital data collection tools, GIS technologies, cloud-based collaboration platforms, workflow automation, predictive analytics, and advanced reporting solutions is highly advantageous. Strong leadership, communication, stakeholder management, cross-cultural collaboration, analytical thinking, strategic planning, budgeting, negotiation, project management, and problem-solving skills. Ability to manage multiple international programs while balancing donor expectations, regulatory requirements, operational priorities, budgets, timelines, and stakeholder interests. Ability to work effectively in a remote environment with distributed global teams, government agencies, donor organizations, implementing partners, consultants, and international stakeholders, with occasional international travel as required. What We Offer Fully remote work arrangement with flexible collaboration across global development and partnership teams. Competitive compensation package with performance-based incentives. Professional development and international leadership growth opportunities. Exposure to AI-powered development technologies, digital monitoring and evaluation platforms, advanced analytics, and innovative global collaboration tools. Collaborative culture focused on integrity, inclusion, innovation, sustainability, accountability, and continuous improvement. Opportunity to create meaningful global impact by leading international development initiatives that improve lives, strengthen communities, and contribute to sustainable economic and social progress.

BEC Arabia is seeking a seasoned Logistics Manager to oversee and optimize logistics operations for our high-profile construction projects in Makkah. This role offers the opportunity to lead a critical function within a dynamic team, contributing directly to the success of Saudi Vision 2030 mega-projects.<br><br>Job Description<br><br>About the Role<br><br>BEC Arabia is seeking an experienced Logistics Manager to join our team in Makkah, where we are delivering some of the Kingdom’s most ambitious construction and infrastructure projects. As a Logistics Manager, you will play a pivotal role in ensuring the seamless coordination of materials, equipment, and resources across multiple project sites. Reporting to the Head of Logistics, you will lead a team of logistics professionals and collaborate closely with project managers, procurement teams, and external vendors to meet tight deadlines and maintain operational excellence.<br><br>This role is critical to the successful execution of BEC Arabia’s projects, including government mega-projects and private sector developments aligned with Saudi Vision 2030. You will be responsible for developing and implementing logistics strategies, optimizing supply chain processes, and ensuring compliance with all regulatory requirements. With a focus on efficiency, safety, and sustainability, this role offers significant opportunities for professional growth and the chance to contribute to transformative projects in the region.<br><br>If you are a results-driven logistics professional with a passion for excellence and a track record of success in the construction or engineering sectors, we invite you to join our team and make a lasting impact at BEC Arabia.<br><br>Key Responsibilities<br><br>Develop and implement comprehensive logistics strategies to support large-scale construction and infrastructure projects in Makkah. Oversee and manage the end-to-end supply chain, including procurement, transportation, warehousing, and distribution of materials and equipment. Coordinate with project managers, procurement teams, and vendors to ensure timely delivery of resources to project sites. Monitor and optimize logistics operations to improve efficiency, reduce costs, and minimize delays. Ensure compliance with Saudi Labor Law, GOSI requirements, and other regulatory standards applicable to logistics operations in Saudi Arabia. Lead and mentor a team of logistics coordinators and warehouse staff, fostering a culture of accountability and continuous improvement. Develop and maintain relationships with key suppliers, freight forwarders, and transportation providers. Implement and enforce safety protocols in line with ISO 45001 and other relevant standards to ensure a safe working environment. Utilize technology such as ERP systems and logistics management software to streamline operations and enhance decision-making. Prepare and present regular reports on logistics performance, including KPIs, cost analysis, and risk assessments. Support sustainability initiatives by integrating green logistics practices into operations, in alignment with Mostadam standards. Respond proactively to unforeseen challenges, such as supply chain disruptions or site-specific logistics issues, to minimize project impact.<br><br>Required Qualifications<br><br>Bachelor’s degree in Logistics Management, Supply Chain Management, Business Administration, or a related field. Minimum of 8 years of experience in logistics management, preferably within the construction or engineering sectors. Proven expertise in supply chain optimization, inventory management, and transportation logistics. Familiarity with Saudi Labor Law, GOSI requirements, and Saudi Building Code (SBC) regulations. Proficiency in logistics management software and tools such as SAP, Oracle ERP, or equivalent. Strong leadership and team management skills, with a track record of leading diverse, multi-national teams. Excellent communication and negotiation skills, with fluency in English (Arabic is a plus). Valid registration with the Saudi Council of Engineers (SCE) is preferred for candidates with engineering backgrounds.<br><br>Preferred Qualifications<br><br>Master’s degree in Supply Chain Management or Business Administration (MBA). Certification in Certified Supply Chain Professional (CSCP) or Project Management Professional (PMP). Experience working on Saudi Vision 2030 mega-projects or similar large-scale initiatives. Knowledge of Mostadam or LEED green building standards. Familiarity with Primavera P6 for project scheduling and logistics planning.<br><br>Working Conditions<br><br>Based in Makkah, with frequent visits to construction sites and warehouses. Primarily office-based, with on-site responsibilities requiring the use of PPE and adherence to safety protocols. Occasional travel within Saudi Arabia to support regional projects. Exposure to high temperatures and challenging environmental conditions typical of construction sites in the region. Standard working hours with flexibility required to address project-specific demands and deadlines.<br><br>What We Offer<br><br>Competitive salary and comprehensive benefits package, including housing and transportation allowances. Opportunities for career advancement within a leading construction and engineering firm. Professional development programs and certifications to enhance your skills and expertise. A safety-first culture with a commitment to ISO 45001 standards. Exposure to iconic projects aligned with Saudi Vision 2030, offering a chance to contribute to the Kingdom’s transformation. A diverse and inclusive work environment with a multi-national team of professionals. Access to cutting-edge technology and tools to support your role.<br><br>Suggested Required Skills<br><br>Logistics management Supply chain optimization SAP or Oracle ERPInventory management Transportation logistics Team leadership Regulatory compliance (GOSI, SBC) Risk assessment Vendor management Safety protocols (ISO 45001)<br><br>Suggested Preferred Skills<br><br>CSCP certification PMP certification Primavera P6LEED or Mostadam knowledge Experience with Saudi Vision 2030 projects Advanced negotiation skills<br><br>Suggested Education<br><br>Bachelor of Science in Logistics Management<br><br>Suggested Min Years Experience<br><br>8<br><br>Share this job<br><br>Linked In Twitter Email

Position Overviewresponsible for the accurate and timely processing of employee payroll, ensuring compliance with UAE and GCC regulations. This role includes managing payroll data, processing salary payments, handling deductions, and maintaining records in accordance with company policies and legal requirements. The Payroll Specialist will collaborate closely with HR and Finance teams to ensure seamless payroll operations, address employee queries, and contribute to the continuous improvement of payroll processes. The ideal candidate should be detail-oriented, with a strong understanding of payroll systems and local labour laws. Roles and Responsibility• Manage the accurate and timely disbursement of salaries, ensuring compliance with UAE and GCC pension regulations.• Execute monthly payroll processes, handling all variables such as advances, deductions, bonuses, overtime, and bank detail updates.• Verify and reflect salary changes, promotions, and other updates in the SAP system promptly and accurately.• Ensure compliance with Wage Protection System (WPS) requirements and prepare files for government submissions.• Reconcile payroll reports monthly, resolving discrepancies and providing summaries for management.• Prepare and submit government-mandated reports and filings, including pension contributions and labor law compliance documents.• Conduct regular audits of SAP and other HR systems to ensure accurate reporting of gross payroll, time and attendance, vacation accruals, and statutory deductions. B101-L02-HRD-WX-00017-AA• Provide employees with payroll-related documentation, such as salary certificates, pay slips, and employment verification letters, within specified timelines.• Calculate End of Service (EOS) benefits for exiting employees and ensure final settlements comply with labor regulations.• Manage leave administration, tracking employee leave balances and ensuring accurate system updates.• Administer employee benefits programs, including educational assistance, housing loans, relocation allowances, and insurance policies.• Collaborate with insurance providers to ensure timely policy renewals, updates, and claims processing.• Maintain effective relationships with external organizations, including auditors, banks, and government authorities, to address payroll-related concerns.• Partner with the HR team to ensure employee records in HR systems are accurate and up to date, reflecting wages, benefits, and other employment terms.• Coordinate with finance teams to manage payroll funding, bank transfers, and financial reconciliations.• Develop and update payroll policies and procedures to improve efficiency and ensure compliance with regulatory changes.• Identify opportunities for automation and collaborate with IT to enhance payroll system functionalities.• Support the Payroll Officer in executing monthly payrolls and provide backup support during high-demand periods or team absences. Desirable qualifications, skills and experience Academic Qualifications:•Bachelor’s degree in business administration, Accounting, Finance or related area. Professional Qualifications:•Knowledge and understanding of UAE Labour Law.•High level of affinity to and experience with Business computing solutions, ideally also with SAP. Experience:•No less than 4 years’ proven experience in a Payroll role•Understanding of payroll deductions, salary expenses, electronic transfer, wages and hour laws as they relate to payroll, bank accounts, time and attendance, and other associated systems Other Skills:•A trusted, numerate and experienced individual.•Ability to work independently and as part of a cross-functional team.•Strong attention to detail and commitment to producing accurate and high-quality work.•Customer oriented, approachable and strong interpersonal skills. B101-L02-HRD-WX-00017-AA•Excellent organization, time management and problem-solving skills.•Excellent MS Office skills in particular Excel (advanced).•Excellent written and verbal communication skills.•Ability to speak and write in English is required.•Ability to speak and write in Arabic is preferred.

We are seeking an Administrative Assistant to support engineering projects through effective project administration, document control, procurement coordination, stakeholder management, and professional correspondence with internal and external authorities, including experience working with leadership, managers, and consultants.<br>Job Purpose:The Administration Assistant will oversee schedules, manage communications, and execute various administrative tasks to ensure the department operates efficiently. This role demands exceptional communication skills, proficiency in administrative functions, and the ability to handle multiple priorities in a dynamic, fast-paced setting.<br>Key Result Areas: Oversee employee records, manage Coupa requests, ERP ordering processes, and generate invoices to ensure accurate processing and enhance operational efficiency. Coordinate meetings, prioritize tasks, and facilitate effective stakeholder communication to ensure task alignment, timely completion, and improved communication efficiency. Prepare, publish, and maintain comprehensive reports and analyses for management to aid in decision-making and strategic planning. Update and maintain files, documentation, and databases in compliance with company policies to ensure confidentiality and adherence to regulations. Facilitate seamless interdepartmental communication and coordination to support operational planning and execution. Provide comprehensive administrative support to enhance departmental efficiency, including managing schedules, coordinating daily operations, and overseeing timekeeping, attendance, and leave schedules. Serve as a reliable backup within the department to ensure continuity during peak periods or absences. Handle inquiries and correspondence, providing excellent customer service to both internal and external clients. Assist in organizing Company events, meetings, and conferences, including booking venues, arranging catering, and preparing materials.<br>Knowledge, Skills & Minimum Experience: Education Qualification: Higher Diploma Certification (must have) Diploma Certification (preferred) Work Experience: Minimum 3 years of administrative experience preferably within the hospitality or airline industry supporting senior management. Skills:Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Excellent organizational and time management skills. Strong written and verbal communication skills. Ability to handle confidential information with discretion. Attention to detail and accuracy in work. Ability to work independently and as part of a team. Ability to work under pressure and meet tight deadlines.<br>About Us<br>EKFC ( https://www.emiratesflightcatering.com/about-us/):<br>Build Your Future With Us<br>At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.<br>Why Work With Us<br>At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.<br>You’ll Be Part Of<br>A globally recognised organisation within the Emirates Group ecosystem A diverse, multicultural workforce united by shared standards and values A fast‑paced, operational environment where responsibility and professionalism matter A workplace that values integrity, accountability, and continuous improvement<br>Life at EKFC<br>What You Can Expect<br>Collaborative and approachable leadership A diverse, multicultural team Open communication and transparency<br>Rewards & Benefits<br>We offer a competitive benefits package designed to support your well-being:<br>Competitive salary and benefits Two duty meals provided at EKFCHealth and wellness coverage Paid time off and public holidays Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels) Learning and development support Team events and engagement activities<br>(Benefits may vary by role and location.)<br>Our Recruitment Journey<br>Our recruitment process is designed to be transparent and respectful:<br>Application review Initial interview or assessment Technical Interview & Case Study presentation Background Check Employment Contract<br>We aim to keep candidates informed every step of the way.<br>(The recruitment and interview process may vary depending on the role.)

Genuine is the way. At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things! This Sales Consultant – Retail position is a key front-facing role at SARA Group, contributing to our goal of delivering an exceptional customer experience and meeting ambitious sales objectives. Based in Abu Dhabi, you will be part of a vibrant showroom team, playing a vital role in connecting customers to our high-quality products, while representing the company’s values and standards.<br>What You’ll Do:Drive individual sales and contribute to achieving showroom targets and profitability goals. Deliver exceptional customer service, understanding client needs and providing tailored product solutions. Monitor and meet daily, weekly, and monthly sales targets, sharing updates and feedback with the Division Leader. Maintain the showroom’s visual and operational standards in line with SARA and franchisor guidelines. Ensure accurate pricing and barcode labeling across all displayed products. Coordinate merchandising strategies, aligning with company and supplier expectations. Share ideas for marketing promotions and contribute insights into market and competitor activity. Build and maintain strong client relationships by offering product knowledge, guidance, and post-sale support. Collaborate with accounts on receivables and ensure customer records are complete and updated. Prepare stock proposals based on sales performance, current inventory, and forecasted demand. Identify low-performing products and suggest actions to improve turnover. Comply with internal systems including ERP and CRM platforms. Contribute to a collaborative and energized team environment, supporting one another to exceed expectations.<br>What You Should Bring:A strong sense of ownership and a customer-first mindset. Enthusiasm for retail sales and a desire to grow within the industry. Confidence, energy, and a proactive attitude when engaging with clients. The ability to thrive under pressure and handle challenging sales situations. A genuine passion for working with high-quality, design-driven products.<br>Key Competencies:Strong communication and interpersonal skills. Team spirit with a positive, can-do attitude. Self-motivated with a drive to achieve and exceed targets. Excellent attention to detail, particularly in showroom upkeep and product presentation. Adaptable, with the ability to learn quickly and respond to evolving customer needs.<br>What We’re Looking For:BA/BS degree from a reputable university. Minimum 2 years of sales experience, ideally within sanitary ware or related product categories. A track record of meeting or exceeding sales targets. Familiarity with ERP/CRM systems is a plus. A customer-centric approach with a passion for sales and design.<br>Why Join Us? Learning, Development & Performance Excellence– access to e-learning, educational programs, and personalized development plans designed to fuel career growth. Our structured sales journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards.<br>Wellbeing & Coaching– on-demand mental health coaching and perks that support balance and resilience.<br>SARA Cares– initiatives that extend to education and other human-centered benefits beyond work.<br>All benefits and programs are subject to company policy and eligibility criteria.<br>Apply today and let’s make it happen!ories.

The Training Manager is responsible for leading and developing BRAU’s staff training and education function across Therapists, Front of House, Retail, and Management teams.<br><br>The role is focused on ensuring every team member has the knowledge, technical skills, product understanding, and confidence required to deliver the BRAU experience consistently and to the highest standard.<br><br>The Training Manager will own the development, delivery and coordination of Brau training, while building the training platforms, resources, and educational materials that support continuous learning across the business.<br><br>Key Responsibilities:2. Therapist & Treatment Training3. Onboarding Training4. Retail & Product Training5. Training Platform & Learning Resources6. Training Planning & Coordination Requirements:<br><br> Staff Training & Education Develop, coordinate and deliver training programs for all BRAU teams Create structured training pathways based on each role and level of experience. Deliver engaging in-person, practical, workshop, and digital training sessions. Support a culture of continuous learning and professional development across BRAU. Develop assessments to ensure employees understand and can practically apply their training. Implement competency sign-offs where appropriate, particularly for treatments and technical skills. Maintain records of training completion and competency. Work with managers to identify employees who require additional support or retraining. Develop and deliver training for existing and new treatments, techniques, protocols, and services. Create clear treatment training programs covering theory, practical application, protocols, client experience, and standards. Train therapists on new treatments prior to launch and ensure they are confident and competent before delivering them to clients. Develop competency assessments and sign-off processes for treatment training. Conduct regular treatment refreshers to maintain consistency and quality. Identify gaps in therapist knowledge or technique and create targeted training to address them. Work with relevant internal experts and treatment partners to ensure technical training remains accurate and up to date. Own the training element of the BRAU onboarding journey. Develop structured onboarding programs, platform and material for each role. Create clear onboarding timelines, learning objectives, resources, and assessments. Work with managers to ensure new employees successfully transition from training into their roles. Develop and deliver comprehensive retail and product education for relevant teams. Organize training seminars and events with retail partners. Ensure staff understand product benefits, ingredients, usage, recommendations, and key selling points. Train teams to confidently make appropriate product recommendations based on client needs. Develop product training materials and quick-reference resources. Deliver training when new products are launched and maintain regular product refreshers. Lead the development of BRAU’s internal training and education platform. Build a central, accessible library of training materials and resources. Develop and maintain:Training manuals Treatment guides Product guides Training presentations Videos and demonstrations SOPs and reference materials Assessments and quizzes Competency checklists Quick-reference guides Digital learning modules Establish a clear and easy-to-use structure so employees can access training materials when they need them. Continuously update content as treatments, products, systems, and standards evolve. Build and maintain an annual and monthly training calendar. Coordinate training across locations and teams while minimizing disruption to operations. Plan training around new treatment and product launches. Manage training schedules, attendance, materials, resources, and follow-up. Ensure all required training is completed within agreed timelines. Minimium 2 years experience in training, learning & development, education, wellness, beauty, hospitality, retail, or a related customer-focused environment. Highly confident delivering both practical and classroom-style training. Strong at creating educational content and turning complex information into clear, engaging training. Highly organized with strong project-management skills. Creative and proactive in developing new ways to educate and engage teams. Excellent communication, facilitation, and coaching skills. Comfortable building training systems and digital learning resources from the ground up.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Some careers grow faster than others.&nbsp;&nbsp;<br></strong></span></p><br><br><p><span><strong>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.</strong></span></p><br><br><br><p><strong><span>Job Purpose:</span></strong></p><br><br><p><span>The role holder operates with considerable autonomy to manage end-to-end delivery of UAE Financial Crime regulatory reporting and the management of UAE FC-owned regulatory developments (including AML/CTF, sanctions and proliferation financing) within established HSBC frameworks and governance. The role holder ensures all regulatory submissions are accurate and on time, regulatory developments are implemented by their effective dates, and the control environment (including KCIs/KPIs, policies and governance) remains robust, well evidenced, and audit-ready.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:</span></strong></p><br><br><ul><li><span>Deliver assigned regulatory returns/notifications (Sanctions, AML, CTF, PF) and respond to ad-hoc regulatory requests, ensuring outputs are accurate, complete, on time, and supported by documented approvals.</span></li><li><span>Own the reporting calendar, managing dependencies, hand-offs, and coordination across stakeholders.</span></li><li><span>Maintain a strong reporting control framework, including reasonableness checks, reconciliations, signoffs, segregation of duties (where applicable), audit trails, and evidence retention.</span></li><li><span>Analyze movements and outliers, provide clear commentary, and escalate where trends suggest increased risk or control weaknesses.</span></li><li><span>Manage post-submission queries and follow-ups from regulators and stakeholders, coordinating responses and maintaining a complete audit trail.</span></li><li><span>Coordinate impact assessments and drive decisions on regulatory interpretation and approach; maintain an interpretation/decision log with supporting evidence.</span></li><li><span>Lead implementation planning and delivery coordination across UAE FC and relevant business lines; put interim solutions in place where required.</span></li><li><span>Conduct structured gap assessments (requirements, data, process/controls, systems/tooling) and maintain a prioritized gap register with risk ratings, owners, milestones, and residual risk; track actions to closure and link gaps to risks/controls.</span></li><li><span>Act as the central contact for regulatory change, aligning with SMEs and wider FCC colleagues, leveraging regional/global approaches, and documenting justified local deviations.</span></li><li><span>Produce consolidated status reporting and governance/MI packs covering upcoming changes, delivery progress, dependencies, key risks/issues, and remediation status.</span></li><li><span>Apply creativity and innovation to interpret requirements and solve complex problems in a fast-changing, high-risk environment.</span></li><li><span>Adhere to HSBC control standards and Group Compliance Policy, including timely implementation of recommendations from internal/external audit and regulators<strong>.<br></strong></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li><li><span>Seasoned risk/compliance professional with experience in any FC risk disciplines, including hands-on exposure to FC policy management and/or Financial Crime regulatory reporting.</span></li><li><span>Strong financial services background with a solid understanding of HSBC’s operating model, governance, and culture.</span></li><li><span>Analytical, lateral thinker able to interpret regulatory requirements, diagnose issues across process/controls, and drive practical, sustainable solutions.</span></li><li><span>Clear, confident communicator with strong stakeholder management and influencing skills.</span></li><li><span>Collaborative working across functions and cultures; pragmatic, outcomes-focused decision-making.</span></li><li><span>Ownership mentality: closes the loop on issues and prevents recurrence.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for the reference number </span><strong><span>44127<br></span></strong></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>IT Officer</span></span></span>&nbsp;<br><span><span>(<span>20344</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>The IT Officer is responsible for providing day-to-day technical support and assisting in the operation and maintenance of the hotel's IT systems, business applications, and end-user technology. The role supports colleagues across all departments by resolving technical issues, maintaining IT equipment, and ensuring that technology services remain reliable, secure, and available to support hotel operations. Working closely with the IT team, the position helps deliver effective technology solutions that contribute to operational efficiency and enhance the overall guest experience.</span></em></p><br> <p><em><span>The role provides support for the hotel's core technology platforms, including Microsoft 365, OPERA Cloud PMS, Simphony POS, telephony, guest Wi-Fi, CCTV, IPTV, and other operational systems. The IT Officer is also responsible for maintaining accurate IT records, supporting asset management activities, assisting with system upgrades and deployments, and ensuring compliance with IT policies and cybersecurity standards. Through a proactive and service-oriented approach, the position helps maintain high levels of user satisfaction while supporting the hotel's business objectives.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Provide first-line technical support for colleagues and hotel departments.</span></li> <li><span>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripheral equipment.</span></li> <li><span>Assist users with Microsoft 365 applications, email services, password resets, and account access requests.</span></li> <li><span>Support hotel systems including OPERA Cloud PMS, Simphony POS, telephony, CCTV, IPTV, guest Wi-Fi, and IT equipment.</span></li> <li><span>Troubleshoot hardware, software, printing, and connectivity issues, escalating when required.</span></li> <li><span>Maintain and update helpdesk tickets, ensuring incidents and service requests are properly documented.</span></li> <li><span>Assist with software installations, system updates, antivirus management, and routine maintenance activities.</span></li> <li><span>Maintain accurate records of IT assets, equipment assignments, and inventory.</span></li> <li><span>Assist with device deployments, replacements, and office relocations.</span></li> <li><span>Support meeting rooms, events, and conference technology requirements.</span></li> <li><span>Follow IT policies, cybersecurity standards, and operational procedures.</span></li> <li><span>Maintain positive working relationships with colleagues and provide excellent customer service.</span></li> <li><span>Undertake any other duties as assigned by the IT Manager.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Diploma or Degree in Information Technology, Computer Science, or a related field.</span></li> <li><span>Minimum 1–2 years of experience in an IT support role, preferably within hospitality.</span></li> <li><span>Experience supporting Microsoft Windows and Microsoft 365 environments.</span></li> <li><span>Basic knowledge of Active Directory, user account administration, and endpoint management.</span></li> <li><span>Basic understanding of networking concepts including TCP/IP, DNS, DHCP, Wi-Fi, and VPN connectivity.</span></li> <li><span>Experience troubleshooting desktops, laptops, printers, and mobile devices.</span></li> <li><span>Familiarity with hospitality applications such as OPERA Cloud PMS and Simphony POS is advantageous.</span></li> <li><span>Strong troubleshooting and problem-solving skills.</span></li> <li><span>Good communication, interpersonal, and customer service skills.</span></li> <li><span>Microsoft, CompTIA, ITIL Foundation, or other relevant certifications are advantageous.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Manager, Front Office</span></span></span>&nbsp;<br><span><span>(<span>20586</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong>Job Summary</strong></p><br> <p>The Manager, Front Office Manager at The Meydan Hotel is responsible for delivering exceptional guest experiences while optimizing room revenue, managing departmental budgets, and driving brand and quality standards. Serving as a key leader and Manager on Duty, the role ensures smooth daily coordination across departments, fosters team development, and maintains high standards of service, safety, and operational excellence.&nbsp;</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Manage daily operations for Front Office, Guest Relations, Concierge, Bell Services, and Telephone Operators to maintain consistently high service standards.&nbsp;</li> <li>Serve as the primary point of escalation for guest inquiries and concerns, applying effective service recovery to ensure maximum guest satisfaction.</li> <li>Deliver personalized service for VIP, repeat, and loyalty guests, maintain active presence during peak hours, resolve guest concerns promptly, monitor online feedback, and consistently enforce LQA and brand standards.&nbsp;</li> <li>Drive upselling, room upgrades, and premium sales; track key performance metrics (ADR, RevPAR, Occupancy); optimize inventory and overbooking with Revenue Management; and minimize revenue leakage, no-shows, and cancellations.</li> <li>Manage daily Front Office operations, serve as Manager on Duty, coordinate group and VIP arrivals, ensure special requests are met, and work closely with Housekeeping and executive management to streamline service delivery.</li> <li>Oversee operating expenses, purchasing, budget planning, cash handling, and P&amp;L monitoring to ensure profitability.</li> <li>Hire, coach, and schedule staff for optimal coverage; conduct performance reviews; identify training needs; hold monthly team meetings; and maintain a supportive, service-driven culture.&nbsp;</li> <li>Lead, support, and supervise front-of-house colleagues to foster a welcoming environment and deliver seamless, efficient service throughout the guest journey.</li> <li>Ensure full adherence to fire, life, and safety procedures, train staff on emergency protocols, and serve as an active member of the hotel emergency response team.</li> </ul> <p><strong>Skills, Experience &amp; Educational Requirements</strong></p><br> <ul> <li>Bachelor’s degree or diploma in Hotel Management (or equivalent qualification)</li> <li>Minimum 4 years of proven leadership experience in a similar Front Office management role within a 5-star luxury hotel environment; prior Middle East/GCC hospitality experience is essential.</li> <li>Hands-on expertise in leading Property Management Systems (PMS), hotel management software, and Point of Sale (POS) tools.</li> <li>Passionate about delivering proactive, anticipatory service—ensuring guest requests are greeted warm-heartedly, owned, and resolved with zero-refusal ("never say no") service standards.</li> <li>Demonstrated ability to manage high-volume daily operations, multitask under pressure, and remain calm, level-headed, and decisive during emergency situations.</li> <li>Exceptional interpersonal skills that foster a collaborative, positive, and energy-driven work culture with colleagues and guests alike.&nbsp;</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Service Executive</span></span></span>&nbsp;<br><span><span>(<span>20265</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all rules, procedures, and policies as communicated by the Team Leader.</span></li> <li><span>Report to duty on time with full compliance to uniform and grooming standards.</span></li> <li><span>Attend daily briefings conducted by the Front Office Team Leader or Duty Manager.</span></li> <li><span>Properly handle all office equipment and duty-related tools required for operational tasks.</span></li> <li><span>Maintain a clean, organized, and professional reception area and workspace at all times.</span></li> <li><span>Maintain accurate handover of essential information between shifts.</span></li> <li><span>Ensure full confidentiality of guest information in accordance with hotel standards.</span></li> <li><span>Contribute to achieving departmental goals and maintaining required quality documentation.</span></li> <li><span>Assist guests with all needs throughout their stay, providing warm, personalized service.</span></li> <li><span>Issue room keys following all safety and security procedures.</span></li> <li><span>Provide concierge-style information on hotel promotions, events, activities, and local attractions.</span></li> <li><span>Assist with luggage handling upon arrival and departure when required.</span></li> <li><span>Communicate guest requests and reservations effectively to the call center and ensure follow-up.</span></li> <li><span>Handle currency exchange and financial transactions in line with hotel policies.</span></li> <li><span>Support other departments when required to ensure optimum guest satisfaction.</span></li> <li><span>Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards.</span></li> <li><span>Be fully trained on high balance reports, traces reports, and downtime reports.</span></li> <li><span>Be trained in closing City Ledger, processing rebates, and managing all finance-related reports.</span></li> <li><span>Ensure all daily revenue transactions are completed accurately as per hotel policies.</span></li> <li><span>Support Opera Cloud night audit procedures.</span></li> <li><span>Prepare all operational reports required by management.</span></li> <li><span>Ensure accurate distribution of night audit reports to relevant departments.</span></li> <li><span>Be trained in life safety protocols, fire procedures, and all emergency actions.</span></li> <li><span>Attend all scheduled departmental training sessions as required.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Fluency in English is essential; proficiency in additional languages is highly desirable.</span></li> <li><span>Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently.</span></li> <li><span>Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued.</span></li> <li><span>Physical ability to lift and handle heavy objects to fulfill guest requests when necessary.</span></li> <li><span>Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines.</span></li> <li><span>Excellent guest service skills with a warm, professional, and approachable demeanor.</span></li> <li><span>Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.</p><br><p>Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.&nbsp;</p><br><br>Job Description<br><br><p><strong>Role Overview:</strong><br>As a Barback at Delano Dubai’s restaurant, you will be a key member of the bar team, ensuring smooth and efficient beverage service in an elegant indoor environment. Your quick response, attention to detail, and teamwork will support bartenders in delivering exceptional service, contributing to a memorable dining experience for our guests.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p><strong>Bar Support:</strong> Assist bartenders by promptly restocking ice, glassware, garnishes, and beverages to keep the bar operating efficiently.</p><br></li><li><p><strong>Order Preparation:</strong> Prepare and organize beverage ingredients and tools, ensuring the bar is ready for service at all times.</p><br></li><li><p><strong>Cleanliness &amp; Maintenance:</strong> Maintain cleanliness and organization around the bar area, quickly clearing used glasses and disposing of waste properly.</p><br></li><li><p><strong>Communication:</strong> Collaborate closely with bartenders, waitstaff, and kitchen teams to ensure smooth coordination and timely service in the restaurant setting.</p><br></li><li><p><strong>Team Collaboration:</strong> Support both front-of-house and back-of-house teams during daily service and special events to uphold service excellence.</p><br></li><li><p><strong>Guest Assistance:</strong> Respond promptly to guest requests and assist as needed to enhance their overall experience and comfort.</p><br></li></ul><br>Qualifications<br><br><ul><li><strong>Luxury Experience:</strong>&nbsp;You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, or exclusive beach club, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.</li><li><strong>Exceptional Skills:</strong>&nbsp;Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.</li><li><strong>Operational Knowledge:</strong>&nbsp;You’re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.</li><li><strong>Educational Background:</strong>&nbsp;A relevant educational qualification, such as a Bachelor’s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.</li><li><strong>Great Personality:&nbsp;</strong>At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.</li></ul><p>As a <strong>Barback</strong> at Delano Dubai’s restaurant, you will be a vital member of our service team, supporting bartenders to ensure smooth and efficient beverage service in an elegant indoor environment. Your quickness, attention to detail, and teamwork will help uphold the high standards of our guest experience. By keeping the bar stocked, organized, and clean, you will play an important role in delivering seamless and memorable moments for our guests.</p><br><br>Additional Information<br><br><p><strong>Why Join Us:</strong></p><br><ul><li>Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.</li><li>Dive into a culture that’s all about growth, collaboration, and having a blast along the way.</li><li>Score sweet perks and benefits that celebrate your rockstar status in hospitality.</li></ul><p><strong>Apply Now:</strong><br>If you’re a dynamic F&amp;B professional eager to make waves in the world of luxury hospitality, we want to hear from you! Send your resume and a compelling cover letter detailing why you’re the perfect fit.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong></p><br><br><p><span>As an Audit Manager to deliver assigned audit work and related activities, and where required, lead end-to-end audits. The role is responsible for collaborating proactively across GIA, setting the right tone through strong personal leadership, producing high-quality audit outcomes within agreed methodology, standards, timelines, and budget, and ensuring audit findings and recommendations are clearly understood with appropriate mitigation actions agreed<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Demonstrate strong understanding of the relevant business, functional, and regulatory landscape, including emerging trends, key risks, control expectations, and regulatory priorities.</span></li><li><span>Help reinforce a strong risk and conduct culture across the Group, encouraging informed operational and strategic decision-making.</span></li><li><span>Identify and assess key drivers of change within the coverage area and evaluate how these changes should shape audit scope and approach.</span></li><li><span>Leverage industry insight and current developments to anticipate and assess potential areas of concern.</span></li><li><span>Act as a committed team player—deliver assigned work and supports others to achieve shared objectives.</span></li><li><span>Communicate clearly and build constructive working relationships with stakeholders, team members, and GIA management.</span></li><li><span>Promote collaboration and knowledge-sharing across GIA.</span></li><li><span>Clearly explain audit issues, exceptions, and findings to GIA colleagues and leadership, and where needed to business and functional stakeholders.</span></li><li><span>Handle sensitive or challenging topics confidently, communicating with impact to diverse audiences.</span></li><li><span>Apply strong analytical and critical thinking to balance competing priorities and navigate complex challenges to deliver effective outcomes.</span></li><li><span>Use both qualitative and quantitative techniques to analyze, investigate, and form sound conclusions in difficult scenarios.</span></li><li><span>Develop solutions that are practical, proportionate, and easy to implement.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>5–8 years’ relevant experience in the financial services sector; experience from consulting or external audit is welcomed but not mandatory.</span></li><li><span>Strong knowledge of Wholesale and Retail Credit Risk, with hands-on experience in a credit risk function and/or credit risk audit role.</span></li><li><span>Good understanding of relevant regulations and product landscape applicable to the coverage area.</span></li><li><span>Demonstrated capability across relevant disciplines such as accounting/audit, analytics, finance, project management, programming/quantitative methods, risk, and technology (supported by qualifications or certifications where applicable).</span></li><li><span>Bachelor’s or master’s degree in business, Accounting, Mathematics, Social Sciences, or a related field.</span></li><li><span>Professional certifications preferred: Qualified Accountant, CIA, CISA, CFE, or ACAMS.</span></li><li><span>Fluent in English (written and spoken).</span></li><li><span>A highly professional team player with a collaborative working style.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>51327.</strong></span></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Cost Controller</span></span></span>&nbsp;<br><span><span>(<span>20277</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><span>Job Summary<br>Responsible for the controlling, receiving of F&amp;B items and store inventories through timely feedback and reporting on food cost to maximize profitability.&nbsp;<br>Key Responsibilities<br>•  Calculates F&amp;B costs.<br>•  Compares invoices, requisitions, sales &amp; prepares reports showing cost vs sales.<br>•  Verify Receiving Report and code correction<br>•  Daily transfer of Sales from Point-of-Sale System to Inventory System<br>•  Spot checks on purchasing, receiving, storing, issuing functions and bar inventories.<br>•  Sales key creation and Inventory System code creation including recipe creation.<br>•  Conducts monthly food &amp; butcher tests to determine yields.<br>•  Alcohol test to determine their strength or compliance with standards.<br>•  Compares menus vs food cost vs sales price.<br>•  Controls portion and minimize wastage and pilferage.<br>•  Conducts market surveys.<br>•  Checks quality of goods received<br>•  Ensures security in storage of goods.<br>•  Checks invoices against goods ordered and received.<br>•  Checks unit costs.<br>•  Prepares recipe costs with Executive Chef and Director of F&amp;B.<br>•  Monitors FOC and rebates from suppliers<br>•  Entertainment and Duty Meal checks verification&nbsp;<br>•  Posting of Daily Inter Outlet Beverage Transfers<br>•  Produces monthly F&amp;B costs by outlet.<br>•  Checks store requisitions and receipts against stock records.<br>•  Conducts monthly spot checks of F&amp;B Outlets&nbsp;<br>•  Participates in half yearly stock take – linen and Operating equipment<br>•  Menu engineering.<br>•  Inventory Turnover Report<br>•  Beverage Potential Report<br>•  Spot check and verify housekeeping inventories on half yearly basis<br>•  Month End Closing Inventories (Stores and F&amp;B Outlets) and prepare the Bar Variance Report<br>•  Posting of Month End JV's<br>•  Conducts periodic purchase price comparisons of food &amp; beverage items and operating supplies with other hotels.<br>•  Checks Daily Receiving Records as prepared.<br>•  Verifies goods and services received are in line with quantities, quality and prices ordered.<br>•  Assists F&amp;B decision making by providing the Management with analysis<br>•  Preparation of P&amp;L for major events, Brunch and Race.<br>Skills, Experience &amp; Educational Requirements<br>•  Bachelor’s or master’s degree in commerce or accounting.<br>•  2 years in similar position in a five-star hotel<br>•  Computer competency requiring word-processing, spreadsheet and database software knowledge and experience.<br>•  Have relevant experiences in the Store and Receiving section in hospitality field in UAE<br>•  Good knowledge of Accounting and Financial Systems&nbsp;<br>•  Highly organized and proactive and be able to meet deadlines in a fast-paced environment<br>•  Presentation skills<br>•  Initiative and Commitment to Achieve<br>•  Effective Communication<br>•  Attention to detail<br>•  Problem solving and decision making<br>•  Leadership skills<br>•  Customer focused<br>•  Teamwork<br>•  Interpersonal skills<br>•  Ability to perform work under minimal supervision.<br>&nbsp;</span></p><br> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Service Executive</span></span></span>&nbsp;<br><span><span>(<span>20264</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all rules, procedures, and policies as communicated by the Team Leader.</span></li> <li><span>Report to duty on time with full compliance to uniform and grooming standards.</span></li> <li><span>Attend daily briefings conducted by the Front Office Team Leader or Duty Manager.</span></li> <li><span>Properly handle all office equipment and duty-related tools required for operational tasks.</span></li> <li><span>Maintain a clean, organized, and professional reception area and workspace at all times.</span></li> <li><span>Maintain accurate handover of essential information between shifts.</span></li> <li><span>Ensure full confidentiality of guest information in accordance with hotel standards.</span></li> <li><span>Contribute to achieving departmental goals and maintaining required quality documentation.</span></li> <li><span>Assist guests with all needs throughout their stay, providing warm, personalized service.</span></li> <li><span>Issue room keys following all safety and security procedures.</span></li> <li><span>Provide concierge-style information on hotel promotions, events, activities, and local attractions.</span></li> <li><span>Assist with luggage handling upon arrival and departure when required.</span></li> <li><span>Communicate guest requests and reservations effectively to the call center and ensure follow-up.</span></li> <li><span>Handle currency exchange and financial transactions in line with hotel policies.</span></li> <li><span>Support other departments when required to ensure optimum guest satisfaction.</span></li> <li><span>Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards.</span></li> <li><span>Be fully trained on high balance reports, traces reports, and downtime reports.</span></li> <li><span>Be trained in closing City Ledger, processing rebates, and managing all finance-related reports.</span></li> <li><span>Ensure all daily revenue transactions are completed accurately as per hotel policies.</span></li> <li><span>Support Opera Cloud night audit procedures.</span></li> <li><span>Prepare all operational reports required by management.</span></li> <li><span>Ensure accurate distribution of night audit reports to relevant departments.</span></li> <li><span>Be trained in life safety protocols, fire procedures, and all emergency actions.</span></li> <li><span>Attend all scheduled departmental training sessions as required.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Fluency in English is essential; proficiency in additional languages is highly desirable.</span></li> <li><span>Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently.</span></li> <li><span>Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued.</span></li> <li><span>Physical ability to lift and handle heavy objects to fulfill guest requests when necessary.</span></li> <li><span>Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines.</span></li> <li><span>Excellent guest service skills with a warm, professional, and approachable demeanor.</span></li> <li><span>Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Business Intelligence (BI) Manager is responsible for leading the development, deployment, and continuous improvement of Keolis-MHI’s data visualization and reporting capabilities. Operating within the Business Strategy &amp; Performance department, this role plays a pivotal part in supporting Keolis-MHI decision-making, operational visibility, and digital transformation. The BI Manager ensures that performance data is presented in a meaningful and accessible way, leveraging tools such as Power BI to create dashboards, trend reports, and predictive insights.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <p><span><strong>Strategic</strong></span></p><br> <ol> <li><span>Develop and maintain a company-wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals.</span></li> <li><span>Design scalable BI dashboard structures to support long-term growth in performance data usage and complexity.</span></li> <li><span>Contribute to high-level decision-making by transforming raw performance data into strategic insights and visual narratives.</span></li> <li><span>Deliver structured Power BI training sessions to Keolis-MHI staff across departments to promote self-sufficiency in dashboard usage, support data-driven decision making, and build organizational capability in digital reporting tools.</span></li> </ol> <p><span><strong>Financial</strong></span></p><br> <ol> <li><span>Lead value creation by enabling detailed performance monitoring, benchmarking, and cost-efficiency analysis through data visualization.</span></li> <li><span>Identify trends and anomalies in KPI data that impact contractual penalties or incentives and contribute to attribution-related analytics.</span></li> </ol> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ol> <li><span>Collaborate closely with internal stakeholders, including the Performance team and department heads, to design and deliver BI products that meet end-user needs.</span></li> <li><span>Ensure BI tools support RTA and Keolis-MHI reporting expectations and contribute to the preparation of regulatory dashboards.</span></li> <li><span>Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact.</span></li> </ol> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ol> <li><span>Lead the design and development of dashboards in Power BI, ensuring that they are accurate, intuitive, and responsive to evolving business needs.</span></li> <li><span>Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources.</span></li> <li><span>Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews.</span></li> <li><span>Support the automation and streamlining of manual reporting processes across the organization.</span></li> </ol> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ol> <li><span>Build BI capability across departments by promoting performance data literacy and training end-users on dashboard functionality and insights.</span></li> <li><span>Act as a change agent for digital reporting maturity, encouraging a shift from Excel-based to dynamic, real-time data environments.</span></li> </ol> <p><span><strong>&nbsp; &nbsp; Dimensions</strong></span></p><br> <ol> <li><span>Responsible for all digital visualization of performance data within the Business Strategy &amp; Performance team.</span></li> <li><span>Primary owner of all Power BI dashboards, linked to both contractual KPIs and internal operational reporting.</span></li> <li><span>Key contributor to executive reporting, strategic reviews, and cross-departmental performance discussions.</span></li> <li><span>Interfacing regularly with Engineering Data, Performance, and IT teams to ensure platform alignment and data accessibility.</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> </ol> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span>Min.</span></p><br> <p><span>Required</span></p><br> <p><span>Desirable</span></p><br> <br> <p><span>Education</span></p><br> <ol> <li><span>Bachelor’s degree in data Analytics, Engineering, or a related field.</span></li> </ol> <ol> <li><span>Master’s degree or formal training in data science, business intelligence, or digital transformation.</span></li> </ol> <br> <p><span>Experience</span></p><br> <ol> <li><span>Relevant experience in business intelligence, data visualization, or performance reporting roles.</span></li> <li><span>Power BI Expertise:</span> <ul> <li><span>Proven experience designing, building, and maintaining Power BI dashboards and data models.</span></li> </ul> </li> <li><span>Performance Management and Analysis:</span> <ul> <li><span>Experience developing dashboards and reports for executive performance reviews and KPI tracking.</span></li> </ul> </li> <li><span>Cross-Functional Coordination:</span> <ul> <li><span>Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision-making.</span></li> </ul> </li> <li><span>Digital Transformation:</span> <ul> <li><span>Experience replacing manual processes with automated BI solutions.</span></li> </ul> </li> <li><span>International experience</span></li> </ol> <ol> <li><span>Public transportation sector experience preferred. </span></li> </ol> <br> <p><span>Skills / Training</span></p><br> <ol> <li><span>Fluent in English. </span></li> <li><span>Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools.</span></li> <li><span>Familiarity with data warehouse integration preferred.</span></li> </ol> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.</span></p><br><br><p><span>As <strong>Manager Future National Talent</strong>, you will lead the operational design and execution of initiatives that attract, develop, and prepare future UAE National (UAEN) talent for successful careers within Emirates Group in collaboration with Strategy, Learning &amp; Talent (L&amp;T), HR Business Partnerships and Recruitment teams. You will ensure alignment between educational outcomes and Emirates Group’s talent needs by overseeing early engagement programs, skills development initiatives, and career readiness support.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li>Engage with business owners and senior stakeholders to identify strategic priorities and translate these into a structured annual plan for UAEN talent development, ensuring clear objectives and measurable outcomes.</li><li>Lead the operational design and governance of the UAEN early talent funnel, ensuring alignment across local and international markets, and integrating Emiratisation goals to Emirates Group future UAEN talent needs.</li><li>Manage the development and execution of scouting, headhunting, and high-potential talent identification strategies in collaboration with Recruitment and L&amp;T, connecting students to mentors, resources, and career opportunities.</li><li>Oversee the operational planning and delivery of all UAEN development initiatives and programs, while also driving the launch of new initiatives bridge academic learning with industry needs.</li><li>Provide strategic oversight for student and trainees support mechanisms, including personalised learning plans, career readiness frameworks, and the implementation of the UAEN Careers Passport and career advising strategy in collaboration with L&amp;T.</li><li>Maintain strong partnerships with internal and external stakeholders, including schools, universities and professional bodies to support program success, talent development, and strategic alignment across all early talent initiatives.</li><li>Lead coordination with internal departments and external academia stakeholders to ensure a cohesive ecosystem supporting the Emiratisation talent pipeline.</li></ul>Qualification<br><p><span><strong>To be successful in this role, you must meet the following requirements: </strong></span></p><br><br><ul><li>Bachelor’s degree (or Equivalent) Degree in Human Resources, Business Administration or a related field.</li><li>A minimum of 10 years of experience in Human Resources, Early Careers development, Talent Development, or other related fields.</li><li>Proven experience in designing and managing large-scale national talent pipelines or youth/early careers strategies.</li><li>Experience working with UAE National development initiatives and stakeholders (e.g., universities, government entities).</li></ul><br><p><span><strong>You’ll have an edge if you have: </strong></span></p><br><br><ul><li>Ability to work with data-driven insights to guide decision-making.</li><li>Cultural awareness and understanding of UAE National development priorities.</li><li>Project and change management experience.</li></ul><br><p><span><span>At</span><span> Emirates Group, </span><span>we’re committed to providing our employees with opportunities to grow and develop in their careers. </span><span>So</span><span> if </span><span>you’re</span><span> looking for a challenging and rewarding opportunity, apply today and join our team.</span></span></p><br><br>Salary &amp; benefits<p>Join us in a management role and enjoy an attractive tax-free salary.</p><br><br><p><span><span>On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span></span><span><span>www.emirates.com/careers</span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The purpose of this position is to provide effective technical support to the maintenance team responsible for all aspects of Mechanical, electrical, Plumbing &amp; LTE related engineering and maintenance works within the premises of KM Dubai Metro.</span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br> <ul> <li><span><span>Assist the MEP Technical auditor and perform Asset / contractor inspections for Mechanical, Electrical, Plumbing &amp; LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation &amp; Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc. within Dubai metro premises.</span></span></li> <li><span><span>Perform the Mechanical, electrical, Plumbing &amp; LTE asset inspection, maintain inspection records and provide updates / reports to MEP Technical auditor.</span></span></li> <li><span><span>Perform SLA - Contractor preventive and corrective maintenance performance checks and provide technical recommendation for asset and performance improvements.</span></span></li> <li><span><span>Check the Contractor is following relevant procedures and work instructions and ensure compliance with the business requirements.</span></span></li> <li><span><span>Assist the MEP Engineer and/or other technical support staff during safety incidents, P1/P2 faults and emergencies. Support and diagnose cause of electrical or mechanical malfunction or failure of equipment’s.</span></span></li> <li><span><span>Assist other department within KM organization, RTA, retail or 3rd party as per business requirements.</span></span></li> <li><span><span>Reporting any safety occurrences or incidents to their supervisor or manager in a timely manner.</span></span></li> <li><span><span>Ensure that contractor is using appropriate maintenance tools &amp; equipment during PM/CM.</span></span></li> <li><span><span>Assist subordinates with the job familiarization, maintain a proactive behaviour towards maintaining work related knowledge and competencies.</span></span></li> <li><span><span>Perform shift and emergency duties when required.</span></span></li> <li><span><span>Perform and carry out duties as instructed/ directed by the Mechanical &amp; Electrical contract manager and MEP Engineer.</span></span></li> </ul> <p><span><span><b>KNOWLEDGE REQUIRED</b></span></span></p><br> <ul> <li><span><span>Working knowledge in maintaining Mechanical, Electrical, Plumbing &amp; LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation &amp; Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li> <li><span><span>Thorough understanding of all aspects of safety issues related to railway operations.</span></span></li> </ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul> <li><span><span>Possess good communication skills and the ability to communicate with landlord, persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession etc.</span></span></li> <li><span><span>Ability to write simple technical reports, routine business correspondence, assist in preparing work methodologies and related documents as required.</span></span></li> <li><span><span>Ability to multitask and analyse situation promptly to handle priorities.</span></span></li> <li><span><span>Establishing, supervising and implementing a safe system of work to protect the safety of persons working on Dubai metro.</span></span></li> <li><span><span>Must obtain qualification as Line-Person-In-Charge.</span></span></li> </ul> <p><span><span><b>EXPERIENCE</b></span></span></p><br> <ul> <li><span><span>Minimum 2 years work experience as a Mechanical, Electrical, Plumbing &amp; LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation &amp; Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li> </ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br> <ul> <li><span><span>Vocational trade certificate or diploma in electrical/ Mechanical discipline or equivalent.</span></span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>360Dialog is the leading WhatsApp platform for Independent Software Providers.<br> We are hosting the WhatsApp channels for more than 800 software solutions and 45000+ B2B clients.<br> As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business, tech, and product perspectives.<br> Our mission is to enable businesses to not only adapt messaging channels but also use them for performance use cases and drive revenue through them.<br> We love to use state-of-the-art engineering methods all over the place, in software development and tech operations, but you will also find them in non-tech areas throughout the whole organization.<br> We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay.<br> Budget The budget range for this role in Junior position is 3.<br>000,00 EUR/Month – 5.<br>000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements.<br> The budget range for this role in Senior position is 6.<br>000,00 EUR/Month – 8.<br>000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements Background Check Notice By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process.<br> This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.<br> Mindset &amp; Culture: Talented Junior Solid professional knowledge at the theoretical level Open mind to listen and learn (from Seniors and other sources) Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all) Taking responsibility for every task you do (and seeking help proactively if a task is too hard or complex) Working every day to reach the skill level of a senior ASAP Seek and recognise opportunities for self-growth, team-growth, and take action Experienced Senior Real domain expert down to the roots: State-of-the-art knowledge and real experience in almost all aspects of your professional area Open-minded to listen and learn, but also to give back knowledge to the organization Taking responsibility for the entire product/projects/initiatives Able to create a strategy or parts of it Scalable mindset and knowledge of how to design/build scalable solutions/processes Knowing the difference between real knowledge/understanding and Dunning-Kruger Awareness about the difference between knowledge/skills and real experience Responsibilities: Act as a trusted strategic advisor, helping enterprise clients and agencies transform WhatsApp into a measurable growth and performance channel.<br> Diagnose client challenges by analyzing business goals, customer journeys, and performance data to identify root causes and growth opportunities.<br> Develop data-driven growth strategies tailored to different industries, use cases, and customer lifecycle stages, driving measurable business outcomes.<br> Lead Executive Business Reviews, workshops, and strategic consulting sessions, aligning Marketing, CRM, Agency, and Product stakeholders around shared objectives.<br> Translate complex client requirements into actionable recommendations and collaborate with internal Product, Engineering, and Commercial teams to deliver scalable solutions.<br> Build long-term executive relationships based on trust, strategic guidance, and measurable business impact rather than reactive account management.<br> Drive commercial growth by identifying new opportunities, expanding existing programs, and positioning WhatsApp as a core component of clients' marketing and customer engagement strategies.<br> Continuously educate clients on industry trends, best practices, and new product capabilities while challenging existing approaches and introducing innovative growth ideas.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><b><span><strong>أهداف الوظيفة</strong></span></b></span></p><br><p><span><span>دراسة طلبات المنافع المالية والخدمات للفئات الواردة للهيئة وإعداد دراسات مالية تفصيلية وفقاً للسياسات والاجراءات المعتمدة والتشريعات تمهيداً لاعتماد صرف المنافع المالية والتواصل مع الشركاء الإستراتيجيين لضمان توفير الخدمات وصرف المنافع لمستحقيها.</span></span></p><br><p><span><b><span><strong>الواجبات والمسؤوليات التشغيلية</strong></span></b></span></p><br><p><span><span>1.</span><span>إعداد الدراسات المالية التفصيلية عن المستفيدين من المنافع المالية حسب الفئات الواردة للهيئة (</span><span>الاسر ذوي الدخل المحدود) </span><span>من خلال التحقق من دراسات الحالات المعدة من أخصائيي إدارة الحالات والاخصائيين الاجتماعيين .</span></span></p><br><p><span><span>2.</span><span>التأكد من توافق المستندات الثبوتية المقدمة من قبل المستفيدين مع الأرصدة المتوفرة (في حالة وجودها ) وفئة الدخل بالتوافق مع السياسات المعتمدة والتشريعات الصادرة.</span></span></p><br><p><span><span>3.</span><span>تقديم الاستشارات والدعم للمستفيدين بخصوص متطلباتهم والخدمات المتعلقة بالمنافع والتعريف بالمستجدات والاستحقاقات الإضافية داخل الهيئة أو خارجها مع الجهات الأخرى والعمل على تسهيل الاجراءات للمتعاملين لتوفير أفضل الخدمات.</span></span></p><br><p><span><span>4.</span><span>إعداد تقارير المنافع المالية والنفقات المؤقتة لكافة الفئات المستحقة وفقاً للسياسات والإجراءات ورفعها للرئيس المباشر للاعتماد والتنسيق الدوري مع إدارة الشؤون الإدارية والمالية والإدارات المعنية للتحقق من صرف المبالغ وفقاً للبيانات المصرفية المتاحة في مستندات الصرف الخاصة بالمستفيدين.</span></span></p><br><p><span><span>5.</span><span>المتابعة والتحقق من أي طلبات لمنافع إضافية من قبل الفئات المختلفة</span><span>(مثل طلبات صرف الأثاث والإلكترونيات والمنافع الطارئة وما إلى ذلك) وإجراء دراسات</span><span>للتحقق من الاحتياجات وعدم وجود ازدواجية في الطلبات ومن ثم التنسيق مع المعنيين داخلياً في الهيئة وخارجياً مع الموردين في مختلف المجالات لتذليل العقبات وتسهيل الإجراءات والمتابعة اللاحقة للتأكد من سداد التكاليف اللازمة للموردين أو الجهات الخارجية ذات العلاقة.</span></span></p><br><p><span><span>6.</span><span>إعادة تقييم الحالات المالية وإعداد دراسات مالية محدثة عن حالات إيقاف صرف المنافع المالية والاستقطاعات الشهرية وذلك وفقاً للمستجدات الواردة</span><span>والتغيرات في الحالات الاجتماعية والاقتصادية للمستفيدين وذلك عملاً بالتشريعات والسياسات المعتمدة، ورفع التوصيات والتقارير للرئيس المباشر للاعتماد.</span></span></p><br><p><span><span>7.</span><span>المتابعة على الأنظمة الالكترونية المربوطة مع الهيئة ( دائرة الاراضي والاملاك – دائرة التنمية الاقتصادية – وزارة تنمية المجتمع - هيئة المعاشات - برامج الاسكان الحكومي في الإمارة والجهات الاخرى) وأية أنظمة متاحة للتأكد من سير عمليات المتعاملين وفقاً للإجراءات والتواصل مع الجهات لتسهيل توفير الخدمات وفقاً للمتطلبات والمعايير المعتمدة.</span></span></p><br><p><span><span>8.</span><span>متابعة ومراجعة طلبات صرف المنافع المالية للحالات في الهيئة (مثل المتعافين من الإدمان أوالقصر&nbsp;</span><span>وغيرهم)وما إلى ذلك حسب دراسات الحالات المعدة مسبقاً من قبل الأخصائيين الاجتماعيين المعنيين أو فرق العلاج في مركز عونك والتحقق من الاستحقاق والمستندات المقدمة لمتابعة تسديد الرسوم وفقاً للاجراءات والسياسات ورفع التوصيات للرئيس المباشر.</span></span></p><br><p><span><span>9.</span><span>بناء قواعد البيانات بالتعاون مع إدارة تقنية المعلومات والتحول الرقمي والتأكد من فعالية الربط الالكتروني مع الجهات الحكومية لضمان تسهيل الوصول لبيانات المنتفعين وتحديثها حسب المستجدات في الحالات</span></span></p><br><p><span><span>10.</span><span>متابعة نظام الشكاوى عن حالات المنافع المالية والعمل إيجاد الحلول في نطاق الاختصاص أو رفعها للإدارة المعنية ووضع التوصيات.</span></span></p><br><p><span><span>11.</span><span>إعداد الاحصائيات الخاصة بالنفقات والتقارير المتعلقة بالفئات المستفيدة والمبالغ المستحقة وإيقاف الصرف وما إلى ذلك ورفعها للأخصائي الأول.</span></span></p><br><p><span><span>12.</span><span>متابعة تنفيذ توصيات اللجان المعتمدة في الهيئة للقرارات الخاصة بصرف منافع مالية لمسدفيدين ومراجعة الاستحقاقات والتاكد من تطيبق سياسات واجراءات الصرف.</span></span></p><br><p><span><span>13.</span><span>متابعة تنفيذ المبادرات والمشاريع الخاصة بالمنافع المالية من خلال المشاركة التنسيق مع الإدارات الداخلية والجهات الخارجية لضمان سير العمل والاجراءات وفقاً للخطط المعتمدة وتحقيق الأهداف المرجوة.</span></span></p><br><p><span><span>14.</span><span>إعداد التقارير</span><span>المالية الدورية بمتطالبات المنافع المالية للفئات المختلفة من المستفيدين من الخدمات والمنافع المالية وتصنيف المساعدات والمبالغ المصروفة بصورة دورية.</span></span></p><br><p><span><span>15.</span><span>الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات</span></span></p><br><p><span><span>أية</span><span> مهام واختصاصات أخرى في نطاق مسئوليات الوظيفة</span></span></p><br> <p><span><b><span><strong>المتطلبات التعليمية</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>بكالوريوس في إدارة الاعمال أو المحاسبة أو ما يعادلهما.</span></span></p><br><p><span><span>·</span></span><span><span>اجادة اللغتين الانكليزية والعربية (محادثة وكتابة)</span></span></p><br><p><span><b><span><strong>متطلبات الخبرة</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>من 5 سنوات خبرة في مجال مشابه.</span></span></p><br></div> </div>

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.