Curriculum Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>PRIMARY FUNCTION: </strong></p><br><p>Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><ol><li>Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required.</li><li>Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Clinical Research Activities:<ol><li>Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies).</li><li>Provide the required oversight to manage review, approval and conduct of IIS studies.</li><li>Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys).</li></ol></li><li>Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie’s internal policies and guidelines and in accordance with local laws.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.</li><li>Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans.</li><li>Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.</li><li>Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development.</li><li>Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</li></ol><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.</li><li>Prior experience in <strong>Medical Affairs</strong>, and <strong>Oncology</strong> therapy area are required.</li><li>Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research.</li><li>Ability to comprehensively learn about new subject areas and environments.</li><li>Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers.</li><li>A good understanding of written and oral English is mandatory.</li><li>Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large.</li><li>Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. </li><li>Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate’s medical and clinical activities as necessary.</li><li>Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency.</li><li>High customer orientation and high digital savviness skills.</li><li>Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity</li><li>Ability to travel regularly (approximately 50%)</li></ul><br>Additional Information<br><br><p><strong>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</strong></p><br><ul><li>In-Field/Brand Team members (as applicable)</li><li>Affiliate R&amp;D personnel: Medical Director, Medical operation and Evidence Generation Specialist, Medical Managers/Advisors; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel (as applicable)</li><li>Marketing and Sales of assigned product and therapeutic area; Market access teams; Affiliate Brand teams.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Area and HQ based Therapeutic Area medical affairs teams.</li><li>Area Medical Affairs teams</li><li>Medical Directors and Clinical Teams within Clinical Development Operations and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers, and Local Regulatory Authorities.</li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>PRIMARY FUNCTION: </strong></p><br><p>Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><ol><li>Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required.</li><li>Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Clinical Research Activities:<ol><li>Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies).</li><li>Provide the required oversight to manage review, approval and conduct of IIS studies.</li><li>Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys).</li></ol></li><li>Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie’s internal policies and guidelines and in accordance with local laws.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.</li><li>Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans.</li><li>Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.</li><li>Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development.</li><li>Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</li></ol><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.</li><li>Prior experience in <strong>Medical Affairs</strong> <strong>required.</strong></li><li>Prior experience in <strong>immunology TA is preferred.</strong></li><li>Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research.</li><li>Ability to comprehensively learn about new subject areas and environments.</li><li>Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers.</li><li>A good understanding of written and oral English is mandatory.</li><li>Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large.</li><li>Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. </li><li>Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate’s medical and clinical activities as necessary.</li><li>Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency.</li><li>High customer orientation and high digital savviness skills.</li><li>Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity</li><li>Ability to travel regularly (approximately 50%)</li></ul><br>Additional Information<br><br><p><strong>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</strong></p><br><ul><li>In-Field/Brand Team members (as applicable)</li><li>Affiliate R&amp;D personnel: Medical Director, Medical operation and Evidence Generation Specialist, Medical Managers/Advisors; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel (as applicable)</li><li>Marketing and Sales of assigned product and therapeutic area; Market access teams; Affiliate Brand teams.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Area and HQ based Therapeutic Area medical affairs teams.</li><li>Area Medical Affairs teams</li><li>Medical Directors and Clinical Teams within Clinical Development Operations and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating in Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li></ul><p>Hospitals, other healthcare providers, payers, and Local Regulatory Authorities.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.<br>You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>We are looking for experienced Senior Data Center Engineers/Technicians to join our Infrastructure Operations team as technical leads within Data Center Operations (DCO). As a Senior Data Center Engineer/Technician, you will serve as a subject matter expert (SME) and escalation point for complex infrastructure issues including hardware, fiber, networking, and related systems. You will mentor junior technicians, drive process improvements, and take ownership of operational excellence across your site or shift. You will independently resolve the most complex infrastructure issues and lead cross-functional troubleshooting efforts to minimize customer impact.<br>Key job responsibilities<br>Safety<br>- Champion and enforce the highest safety standards; drive a world-class safety culture across the team.<br>- Lead safety initiatives, projects, and audits to foster continuous improvement in safety performance.<br>- Adhere to all DC safety protocols during red zone (RZ) and floor operations; coach others on compliance.<br>- Conduct safety inspections, identify hazards, and implement corrective actions to maintain site compliance standards.<br>- Mentor team members on safe work practices and serve as a safety role model.<br>Data Center Operations (DCO)<br>- Diagnose and resolve complex hardware, network, and infrastructure problems with minimal supervision.<br>- Serve as the primary escalation point for issues.<br>- Troubleshoot events within internal Service Level Agreements (SLAs) and drive resolution of high-severity incidents.<br>- Perform advanced root cause analysis (RCA) of equipment failures and document findings to prevent recurrence.<br>- Manual handling and lifting of equipment up to 18 kg may be required (weight limits in accordance with regulations).<br>- Ability to work at heights as required by operational tasks.<br>- Perform and oversee a full range of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties.<br>- Develop, review, and improve Standard Operating Procedures (SOPs) and runbooks to enhance operational efficiency.<br>- Train and mentor junior technicians on troubleshooting methodologies, tools, and best practices.<br>Scope &amp; Decision-Making<br>- Operate across multiple process paths within the DCO team, applying deep technical knowledge to independently determine the correct course of action — including non-standard situations requiring judgment and deviation from established procedures.<br>- Make real-time operational decisions that balance speed, safety, and quality.<br>- Work is reviewed periodically by supervision; expected to operate with significant autonomy on day-to-day tasks.<br>Communication &amp; Collaboration<br>- Communicate clearly and effectively via tickets, SIMs, task tracking entries, write-ups, and post-incident reviews.<br>- Lead team meetings, present operational updates to leadership, and represent DCO in cross-functional discussions.<br>- Collaborate with partner teams (DCEO, Security, Logistics, Engineering) to resolve complex issues and drive improvements.<br>Impact &amp; Process Improvement<br>- Deliver work that directly impacts site-level and cluster-level metrics including ticket resolution, decom throughput, SLA adherence, and safety compliance.<br>- Identify, propose, and implement process improvements that drive operational excellence within DCO workflows.<br>- Own and track improvement initiatives from ideation through execution and measurement.<br>Technical Leadership &amp; Mentorship<br>- Serve as a technical mentor and on-the-job trainer for junior technicians and new hires.<br>- Lead shift operations in the absence of a manager or site lead; act as the point of contact for escalations.<br>- Support onboarding and certification of new team members through structured training and knowledge transfer.<br>Shift &amp; On-Call<br>- Must be able to support shift-based schedules including nights, weekends, and on-call rotations as required by operational needs.<br>About the team<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Why AWS?<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- High School or equivalent diploma<br>- Experience in computer networking<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience with computer hardware troubleshooting and repair, including server, storage, and networking equipment<br>- Bachelor's degree in IT, computer science or equivalent<br>- Experience in a data center or other critical environment<br>- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings<br>- Proficiency in Linux operating systems and command-line troubleshooting<br>- Experience with network protocols and fiber optic infrastructure<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Vice President Applications &amp; IT PMO</span></span></span>&nbsp;<br> <span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital &amp; Information Officer, theVP Applications &amp; IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&amp;B (Sevenrooms), Spa &amp; Gym (Zenoti), HR (SuccessFactors), Finance &amp; Procurement (TBD), Salesforce, and Commercial &amp; Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br> <p><span><u><span>Application Strategy &amp; Architecture</span></u></span></p><br> <ul> <li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li> <li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li> <li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&amp;B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li> <li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li> </ul> <p><span><u><span>IT PMO &amp; Project Governance</span></u></span></p><br> <ul> <li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li> <li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li> <li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital &amp; IT workstreams.</span></li> </ul> <p><span><u><span>Operational Excellence &amp; Integration</span></u></span></p><br> <ul> <li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li> <li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li> <li><span>Partner with the Data &amp; AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li> </ul> <p><span><u><span>Vendor, Partner &amp; Ecosystem Management</span></u></span></p><br> <ul> <li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li> <li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li> </ul> <p><span><u><span>Development, Pre-Opening &amp; Expansion</span></u></span></p><br> <ul> <li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li> <li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&amp;Only, SIRO, Rare Finds).</span></li> </ul> <p><span><u><span>People &amp; Organisational Leadership</span></u></span></p><br> <ul> <li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li> <li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li> </ul> <p><span><u><span>Risk, Security &amp; Compliance</span></u></span></p><br> <ul> <li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li> <li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li> </ul> <p><span><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></span></p><br> <ul> <li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li> <li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li> <li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&amp;B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li> <li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li> <li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li> <li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li> <li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li> <li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li> <li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li> <li><span>Experience leading and developing diverse, high-performing global teams.</span></li> <li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li> <li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li> <li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li> <li><span>Willingness and ability to travel internationally.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Role Description A VIP Driver / Limousine Driver is responsible for providing safe, reliable, punctual, professional, and discreet transportation services to VIP clients, executives, corporate guests, and other passengers. The role ensures a premium transportation experience by maintaining excellent driving standards, vehicle presentation, customer service, confidentiality, and route efficiency. The position may involve executive transportation, airport transfers, hotel transfers, business appointments, corporate events, and other scheduled journeys. Key Responsibilities Provide safe, punctual, professional, and comfortable transportation to VIP clients, executives, corporate guests, and passengers. Drive passengers to airports, hotels, offices, residences, business meetings, restaurants, events, and other destinations as required. Maintain a high standard of professionalism, courtesy, discretion, and customer service at all times. Plan routes in advance and monitor traffic, road conditions, weather, and alternative routes to ensure timely arrivals. Use GPS, navigation applications, traffic-management tools, and other approved technologies for efficient route planning. Arrive at designated pick-up locations on time and confirm passenger details before departure. Provide airport meet-and-greet, airport pickup, hotel transfers, corporate transportation, and executive chauffeur services where required. Monitor flight schedules and adjust airport pickup arrangements in response to delays, cancellations, or schedule changes. Assist passengers with luggage, personal belongings, boarding, and vehicle entry and exit when appropriate. Maintain strict confidentiality regarding passenger identities, destinations, schedules, personal information, business activities, and other sensitive matters. Communicate professionally with passengers while respecting their privacy, preferences, and personal space. Maintain the limousine or assigned vehicle in a clean, polished, comfortable, and professional condition. Conduct daily vehicle inspections, including tires, brakes, lights, fluids, fuel, safety equipment, and general vehicle condition. Report vehicle defects, maintenance requirements, accidents, traffic incidents, or safety concerns promptly. Coordinate vehicle servicing, maintenance, repairs, inspections, registration, insurance, and other vehicle-related requirements. Maintain accurate records of journeys, mileage, fuel consumption, maintenance, expenses, and vehicle usage. Follow all applicable traffic laws, road-safety requirements, company policies, and transportation regulations. Practice defensive driving and prioritize passenger safety and comfort at all times. Coordinate with executive assistants, personal assistants, dispatchers, hotel staff, security teams, event organizers, and other relevant personnel. Provide transportation support for corporate meetings, conferences, events, delegations, and special occasions. Maintain awareness of passenger preferences, frequently used routes, destinations, schedules, and service requirements. Handle schedule changes, route changes, unexpected delays, and transportation requests calmly and professionally. Maintain appropriate professional attire, personal grooming, communication etiquette, and presentation standards. Ensure all required driving licenses, permits, vehicle documents, insurance documents, and certifications remain valid. Ensure passenger belongings are handled carefully and returned promptly if left in the vehicle. Maintain accurate and confidential records of passenger schedules, journeys, transportation activities, and expenses. Assist with vehicle security and ensure the vehicle is parked safely and appropriately. Coordinate with transportation operations teams to ensure smooth scheduling, dispatch, and passenger service. Report any security concerns, suspicious activity, accidents, incidents, or passenger-safety issues according to company procedures. Maintain current knowledge of local roads, airports, hotels, business districts, residential communities, tourist destinations, and major UAE locations. Support company transportation policies, VIP-service standards, security procedures, and customer-service protocols. Identify opportunities to improve transportation efficiency, punctuality, passenger experience, vehicle condition, and service quality. Contribute to continuous improvement of passenger safety, punctuality, comfort, confidentiality, vehicle standards, customer service, and overall premium transportation quality. Qualifications Valid UAE driving license appropriate for the assigned vehicle category is required. Previous experience as a VIP Driver, Limousine Driver, Executive Driver, Chauffeur, Personal Driver, or similar position is preferred. Professional driving experience with luxury vehicles, executive vehicles, limousines, or premium transportation services is advantageous. Excellent knowledge of UAE roads, airports, hotels, business districts, residential areas, and major destinations. Strong understanding of UAE traffic laws, road-safety requirements, and defensive-driving practices. Excellent driving skills with a strong focus on passenger safety, comfort, punctuality, and smooth driving. Good knowledge of GPS, navigation systems, traffic applications, and route-planning tools. Excellent communication, customer-service, interpersonal, and professional-etiquette skills. Ability to communicate effectively with VIP clients, executives, corporate guests, hotel personnel, assistants, security teams, and other stakeholders. High level of discretion, confidentiality, integrity, and professionalism. Strong punctuality, reliability, time-management, flexibility, and organizational skills. Ability to remain calm and professional under pressure, including during traffic congestion, delays, schedule changes, and unexpected situations. Good understanding of vehicle inspection, basic maintenance, cleanliness, safety, and security procedures. Ability to maintain accurate journey, mileage, fuel, expense, and vehicle records. Professional appearance, courteous behavior, excellent grooming, and strong personal presentation. Ability to work flexible schedules, including early mornings, evenings, weekends, public holidays, and on-call assignments where required. Ability to manage changing schedules, multiple destinations, airport transfers, business meetings, and special transportation requests. First-aid, defensive-driving, or professional chauffeur certifications are advantageous. Experience working with corporate executives, high-profile clients, hotels, luxury transportation companies, private clients, or executive offices is advantageous. Ability to work effectively with dispatchers, executive assistants, personal assistants, security teams, hotel staff, event coordinators, and transportation managers. Professional, trustworthy, discreet, patient, punctual, responsible, adaptable, and service-oriented. Strong commitment to passenger safety, confidentiality, punctuality, vehicle presentation, professional conduct, customer satisfaction, and premium transportation service.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The role of Director, CFCR Advisory, CIB Client Coverage &amp; Transaction Banking, UAE &amp; Middle East, is a pivotal position within Standard Chartered's banking operations, focused on providing expert second line of defence advisory services. This function serves as a critical element in ensuring the bank’s Corporate and Institutional Banking (CIB) activities comply fully with financial crime regulations, conduct risk expectations, and overall regulatory requirements throughout the UAE and Middle East region. You will offer independent, risk-based guidance and challenge to the client coverage and transaction banking teams to facilitate sustainable business growth that aligns with the bank’s risk appetite. This includes promoting a risk-aware culture, ensuring adherence to regulatory frameworks, and supporting strategic initiatives to foster compliance excellence.<br>In this role, you will work closely with senior management and key stakeholders to identify, assess, manage, and escalate financial crime, conduct, and regulatory risks. Your expertise will be vital in driving governance oversight, engaging with regulators, and enhancing risk management practices through trusted advisory input. Through collaboration across multiple teams and jurisdictions, you will contribute to the bank’s vision of ethical and compliant business practices while supporting its commercial objectives in a rapidly evolving regulatory landscape.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Key Responsibilities:</strong></p><br><br> <ul> <li>Serve as a senior independent advisor on compliance, financial crime compliance (FCC), and conduct risk issues impacting the Corporate and Institutional Banking (CIB) Client Coverage and Transaction Banking businesses within UAE and the Middle East, ensuring robust risk controls and ethical standards.</li> <li>Provide timely and insightful risk-based advice and challenge related to client onboarding, ongoing relationships, transactions, new business initiatives, and remediation programmes, helping the business navigate complex regulatory requirements.</li> <li>Continuously monitor and assess emerging financial crime and regulatory risks, promptly escalating concerns and advising on appropriate mitigation strategies to senior leadership and governance bodies.</li> <li>Support and contribute to comprehensive Compliance Risk Assessments (CRA) and Product Risk Assessments (PRA), enabling identification and management of risk exposures within client lifecycle and product offerings.</li> <li>Offer subject matter expertise in Anti-Money Laundering (AML), sanctions compliance, Anti-Bribery and Corruption (ABC), regulatory compliance, and conduct risk, guiding the business to uphold stringent compliance standards.</li> <li>Lead and support regulatory examination preparations, audit engagements, thematic reviews, and remediation actions, ensuring regulatory expectations are met effectively and expediently.</li> <li>Contribute to the implementation of the bank’s Corporate and Institutional Banking (CIB) strategy, aligning risk frameworks with business growth within approved risk appetite boundaries.</li> <li>Champion the consistent application of Group-wide standards and regulatory obligations, balancing global policies with local jurisdictional requirements.</li> <li>Prepare detailed risk insights, reports, and management information for senior management committees and other governance forums to facilitate informed decision-making.</li> <li>Foster collaborative relationships across business units, country CFCR teams, financial crime specialists, internal audit, risk functions, and regulatory agencies to enhance the effectiveness of risk management practices.</li> </ul><br><b>Skills and Experience</b> <br><p><strong>Skills and Experience Requirements:</strong></p><br><br><ul><li><strong>Must-Have Skills:</strong><ul><li>Demonstrable experience delivering strategic Compliance, Financial Crime and Conduct Risk (CFCR) advisory and challenge within a regulated banking environment.</li><li>Strong expertise in regulatory compliance and financial crime risk management frameworks relevant to the UAE and Middle East jurisdictions.</li><li>In-depth understanding of financial crime typologies, sanctions regimes, anti-bribery and corruption controls, and conduct risk principles applicable to Corporate and Institutional Banking sectors.</li></ul></li><li><strong>Other Essential Skills:</strong><ul><li>Exceptional stakeholder management and influencing capabilities, able to engage senior leaders and diverse teams effectively.</li><li>Rich familiarity with client coverage and transaction banking operations, enabling targeted risk advice aligned with business activities.</li><li>Familiarity with governance structures, risk and control environments, and compliance risk assessment methodologies.</li><li>Ability to synthesise complex regulatory requirements into clear, actionable guidance and to communicate risk findings persuasively across audiences.</li></ul></li></ul><br><b>Qualifications</b> <br><p><strong>Qualifications and Professional Background:</strong></p><br><br><ul><li>Proven extensive experience in Compliance, Financial Crime Compliance, Regulatory Compliance or Risk Management within international banking or financial services, ideally with exposure to the UAE and Middle East banking landscape.</li><li>Track record providing senior advisory support and independent challenge to Corporate, Commercial or Institutional Banking lines of business, demonstrating sound judgement and risk insight.</li><li>Hands-on involvement managing regulatory engagements, audits, thematic reviews, and complex remediation programmes with successful outcomes.</li><li>Comprehensive knowledge of AML, sanctions, anti-bribery and corruption standards, conduct risk frameworks, and broader compliance policies.</li><li>Previous roles requiring operation within multi-jurisdictional contexts, appreciating local regulatory nuances and cultural factors important to risk management.</li><li>Strong ability to influence senior stakeholders and to navigate matrix organisational structures effectively.</li><li><strong>Educational Credentials:</strong> Bachelor’s degree or equivalent professional qualifications in law, finance, business, or related fields.</li><li><strong>Languages:</strong> Proficiency in English is mandatory; Arabic language skills are desirable and considered an asset but not a pre-requisite.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Room Service Ordertaker</span></span></span>&nbsp;<br><span><span>(<span>20167</span></span></span>)</p><br> <p>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</p><br> <p><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</p><br> <p><strong><u>Job Summary</u></strong></p><br> <p>As an In-Room Order Taker, you play a crucial role in providing exceptional service to hotel guests by receiving and processing in-room dining orders. Your responsibilities include answering calls, accurately recording orders, and ensuring a seamless delivery of food and beverages to guest rooms.</p><br> <p><strong><u>Key Duties and Responsibilities</u></strong></p><br> <ul> <li>Create an environment for the guests designed to stimulate all senses through personal service, amenities, and experiences.</li> <li>Answer in-room dining calls promptly and courteously.</li> <li>Follow up with guests with additional services that enhance the guest experience.</li> <li>Handle guest request personally and/or refer as appropriate.</li> <li>Demonstrate the department values when providing service and teamwork.</li> <li>Create luxury for all the senses by greeting while taking order by phone.</li> <li>Take all room service order in a profession manner and courteously.</li> <li>Help waiters to set for service when IRD is heavy.</li> <li>Monitor service load throughout shift.</li> <li>Help servers provide service during busy times.</li> <li>Monitor hall sweeps to insure proper cleanliness.</li> <li>Handle customer inquiries and complaints.</li> <li>Maintain that all SOP’S applied to room service are followed.</li> <li>Process customer bills promptly and accurately</li> <li>Process room charges immediately.</li> <li>Must handle cash, be familiar with credit/debit card procedures, and be responsible for sum of money at times.</li> <li>Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.</li> <li>Prepare trays with ordered items, ensuring proper presentation.</li> <li>Set up and arrange items in the guest's room according to service standards.</li> <li>Offer additional items or amenities to enhance the dining experience.</li> <li>Promote in-room dining services and special packages.</li> <li>Process in-room dining payments accurately using mobile payment devices or other methods.</li> <li>Handle cash, credit cards, and provide correct change to guests.</li> <li>Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.</li> <li>Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.</li> <li>Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.</li> <li>Maintain complete knowledge of correct maintenance and use of equipment.&nbsp; Use equipment only as intended.</li> <li>Maintain complete knowledge and comply with all departmental policies/service procedures.</li> <li>Maintain complete knowledge of Micros and manual systems.</li> <li>Complete opening side duties as assigned.</li> <li>To assist the team leader to provide VIP In house details etc.</li> <li>Check quality and amount of all restaurant stock and supplies using checklist.</li> <li>Prepare adequate Mise-En place.</li> <li>Requisition all necessary supplies and transport from storeroom to restaurant.</li> <li>Set up all condiments and beverages (non-alcoholic) according to service standards.</li> <li>Ensure a sufficient supply of all silverware, glassware, and chinaware for service.</li> <li>Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.</li> <li>Prepare service carts, dessert table/carts and cordial cart with specified tools, wares, and equipment according to departmental standards.</li> <li>Set up and inspect the condition of check presenters with pens.</li> <li>Set up cigar service supplies.</li> <li>Set tables according to service standards.</li> <li>Organize assigned station and ensure readiness prior to guest arrival.</li> <li>Review reserved tables and names of such; follow up on special arrangements for pre-assigned tables according to standards.</li> <li>Review daily specials and maintain awareness of Non available items throughout the shift.</li> <li>When assigned, take guests' food and beverage orders, utilizing suggestive selling techniques.</li> <li>Record order of guest following departmental service procedures.</li> <li>Input order into system and ensure transmission of food orders is verified by kitchen when assigned to do so.</li> <li>Legibly document orders when system is down and distribute food orders to kitchen.</li> <li>Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.</li> <li>Open and serve wine/champagne bottles in accordance with departmental standards.</li> <li>Make all varieties of coffee in accordance with the departmental standards.</li> <li>Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.</li> <li>Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li> <li>Always maintain positive guest relations.</li> <li>Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li> <li>Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.</li> <li>Remove soiled trays &amp; trolleys from the room and transport to dishwashing area.</li> <li>When assigned, total all charges and present guest checks, process payments through the Cashier.</li> <li>Adhere to payment, cash handling and credit policies/procedures.</li> <li>Extend appreciation for guests' patronage.</li> <li>Clean and reset tables immediately after guest departs.</li> <li>Collect and report tips at the end of the assigned shift.</li> <li>Complete closing side duties:</li> <li>Properly store all reusable goods.</li> <li>Breakdown all goods as specified in departmental standards.</li> <li>Clean all equipment as assigned in the side duties.</li> <li>Restock items for next service.</li> <li>Remove all dirty linen.</li> <li>Reset trolleys for next meal period.</li> <li>Complete all closing reports as assigned and leave duty after reporting to Team Leader.</li> </ul> <p><span><strong>Skills, Experience &amp; Educational Requirements</strong></span></p><br> <ul> <li>Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.</li> <li>At least vocational diploma in any discipline.</li> <li>Minimum of 1 year in hospitality business. Fresh graduate is welcome.</li> <li>Knowledgeable in various kinds of food and beverage.</li> <li>Computer literate</li> <li>Ability to work in a fast-paced environment.</li> <li>Flexibility to work evenings, weekends, and holidays.</li> <li>Pleasant personality with good communication and interpersonal skills</li> <li>Quickly finds common ground.</li> <li>Adapts interaction style to integrate with others.</li> </ul> <p>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently recruiting for an experienced Senior HR Business Partner to join our team in Abu Dhabi, UAE</p><br><p><strong>JOB OBJECTIVES</strong></p><br><p>Senior HR Business Partner is responsible for the delivery of the people agenda in their area of operational responsibility, partnering with managers in the business, providing advice and counsel in people management practices in support of delivering and executing the business plan.</p><br><p>The Senior Business Partner will have significant business partner experience and be responsible for a<br> business area across multiple clients, services or locations with the ability to work independently on most&nbsp;<br> elements of the role.</p><br><p>The role provides guidance and coaching for effective people management and is responsible for developing and implementing solutions to support leaders across the entire employee life-cycle. This role works in conjunction with the Centres of Expertise to deliver employee engagement tools; talent management; workforce planning and resourcing; organisational effectiveness; change management and risk mitigation through effective employee and industrial relations. This role is responsible for developing effective leadership and appropriate development of people and skills within their area of responsibility.&nbsp;<br> The role acts as counsel on people related issues, forming robust stakeholder relationships with customers,&nbsp;<br> with a significant amount of influence required.&nbsp;<br> &nbsp;</p><br><br>Responsibilities:<br><p><span><strong>KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES</strong></span></p><br><ul> <li><span>Act as key support to business managers, ensuring delivery of HR objectives through effective relationships and engagement with Shared Services and Centres of Expertise&nbsp;</span></li> <li><span>Responsible for day to day HR decisions, ensuring that support and advice are aligned with both business and functional objectives&nbsp;</span></li> <li><span>May lead and/or execute the implementation of HR programmes across the employee life cycle&nbsp;</span></li> <li><span>Identify, understand and address areas of risk in area of responsibility through robust people &nbsp;management processes&nbsp;</span></li> <li><span>Lead complex case management, supported by HR Coordinators and Advisors, Shared Services and Centres of Expertise&nbsp;</span></li> <li><span>Pro-actively contribute to the business decision making process by providing guidance and advice across all areas of the employee life cycle&nbsp;</span></li> <li><span>May lead and/or execute the delivery of HR tasks during acquisition and integration activities in area of responsibility&nbsp;</span></li> <li><span>Coaches and influences managers to develop their leadership efficacy in line with Wood culture, values and behaviours.&nbsp;</span></li> <li><span>Drives robust people development and performance management throughout the business area, to build and retain skills needed to deliver the operational business in the short to medium term.&nbsp;</span></li> <li><span>Coaches and influences managers&nbsp;</span></li> <li><span>Promotes the talent management process within business area and understands the benefits of such process&nbsp;</span></li> <li><span>Understand reward methodology and oversees reward decisions for managers served business area&nbsp;</span></li> <li><span>Gain good understanding of recruitment plan for managers served and takes an active involvement in selection of key and/or strategic roles.&nbsp;</span></li> <li><span>Act as representative for the company at appropriate industry, client, trade union events/forums.&nbsp;</span></li> <li><span>Support development and succession opportunities within the HR team&nbsp;</span></li> <li><span>Work in partnership with Shared Services &amp; Centres of Expertise to ensure and assure HR service excellence within agreed KPIs&nbsp;</span></li> <li><span>Responsible for timely and accurate reporting of HR metrics and robust analysis and recommendations in support of business decisions&nbsp;</span></li> <li><span>Advise and influence the business in the way they plan, lead and manage change and its impact on people and working practices&nbsp;</span></li> <li><span>Support employee communication and engagement&nbsp;</span></li> <li><span>Support and participate in emergency response activities&nbsp;</span></li> <li><span>Support the creation of an organisational culture which fosters innovation and collaboration, continuous improvement and change&nbsp;</span></li> <li><span>Responsible for HR policy application, ensuring compliance with relevant group standards, regulatory requirements and operating procedures&nbsp;</span></li> <li><span>Assure quality on all aspects of delivery, proactively seeking and addressing customer feedback&nbsp;</span></li> <li><span>Lead by personal example and encourage all employees to conduct their activities in accordance with all applicable laws and the group’s standards and policies&nbsp;</span></li></ul><p><span><strong>WORKING RELATIONSHIPS&nbsp;</strong></span></p><br><p><span>Internal: HR business unit team, business leadership teams, business partners, \ Centres of Expertise, Shared Services, all employees, functional interfaces.&nbsp;</span></p><br><p><span>External: Client contacts; local working groups/industry bodies.&nbsp;</span></p><br><p><span><strong>LEVEL OF INFLUENCE &amp; DECISION MAKING AUTHORITY&nbsp;</strong></span></p><br><p><span>This role operates with a certain degree of independence on HR activities in their area of responsibility ensuring advice and support is in line with the agreed policies, principles and practices as determined by group, the HR business unit team, centres of expertise and as constrained by legislative requirements. A key influencing role, with final decisions resting with the business.&nbsp;</span></p><br><br>Qualifications:<br><p><span><strong>PERSON SPECIFICATION&nbsp;</strong></span></p><br><p><span>Qualifications:</span></p><br><ul> <li><span>Degree qualified in HR related or business management qualification preferred&nbsp;</span></li></ul><p><span>Job specific experience:&nbsp;</span></p><br><ul> <li><span>Experience in generalist HR advisor/business partner capacity (typically around 10+ years) within a dynamic organisation&nbsp;</span></li> <li><span>Experience in Regional labor laws and HR practices</span></li> <li><span>Experience in Oil and Gas or associated industries</span></li> <li><span>Experience of managing change, including working cooperatively in business partnership&nbsp;</span></li> <li><span>Knowledge of people practices and applicable legislative frameworks&nbsp;</span></li> <li><span>Experience of dealing with industrial and employee relations issues&nbsp;</span></li></ul><p><span>Knowledge of:&nbsp;</span></p><br><ul> <li><span>Business performance and how it can deliver and add value to its customers&nbsp;</span></li> <li><span>Business service offering and customer base&nbsp;</span></li> <li><span>Roles performed in groups/departments served</span></li> <li><span>Awareness of external factors&nbsp;</span></li> <li><span>Changing regulatory environment&nbsp;</span></li> <li><span>Current and future industry trends&nbsp;</span></li></ul><p><span>Experience of:&nbsp;</span></p><br><ul> <li><span>Supporting safety delivery and continuous improvement&nbsp;</span></li> <li><span>Achieving challenging performance targets&nbsp;</span></li> <li><span>Demonstrated a commitment to continuous learning and development&nbsp;</span></li> <li><span>Demonstrated technical excellence&nbsp;</span></li></ul><p><span>Personal attributes:&nbsp;</span></p><br><ul> <li><span>Connect, establish and maintain effective, cross-cultural working relationships with all levels of the organisation and externally&nbsp;</span></li> <li><span>Consistently model the group’s values&nbsp;</span></li> <li><span>Excellent verbal and written communication skills&nbsp;</span></li> <li><span>Energy and compassion&nbsp;</span></li> <li><span>Has a service orientation to internal clients, being responsive to needs, effectively managing expectations&nbsp;</span></li> <li><span>Able to handle both routine tasks and be an agile learner taking on new responsibilities&nbsp;</span></li> <li><span>A commitment to continuous learning and development&nbsp;</span></li></ul><p><span>Ability to:&nbsp;</span></p><br><ul> <li><span>Generate trust and credibility&nbsp;</span></li> <li><span>Deliver a customer-focused climate that delivers on expectations and strengthens relationships&nbsp;</span></li> <li><span>Focus on improving safety standards and behaviours&nbsp;</span></li> <li><span>Influence key stakeholders&nbsp;</span></li> <li><span>Work effectively across organisational and geographical boundaries</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

We're Hiring: Senior Dispatcher Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to delivering reliable, efficient, and responsive transportation and logistics operations across diverse markets. Our teams combine dispatch, fleet, logistics, customer service, warehouse, technology, safety, and commercial expertise to ensure shipments, vehicles, drivers, and field operations are coordinated effectively. The Role We are seeking an experienced Senior Dispatcher to lead daily dispatch operations, coordinate drivers and vehicles, monitor transportation activities, manage delivery schedules, and resolve operational exceptions. The role will serve as a key coordination point between drivers, customers, warehouses, carriers, transportation teams, and management. The ideal candidate will bring strong dispatch experience, excellent communication skills, operational judgment, and the ability to make fast, practical decisions in a high-volume and time-sensitive environment. Key Responsibilities Lead daily dispatch operations and coordinate transportation activities across assigned routes, vehicles, drivers, and delivery schedules. Develop and optimize daily dispatch plans based on customer requirements, delivery windows, vehicle availability, driver availability, route conditions, and operational priorities. Assign drivers, vehicles, routes, shipments, and delivery tasks according to operational requirements. Coordinate pickups, deliveries, transfers, returns, collections, and other transportation activities. Monitor driver and vehicle status throughout the operating day. Track departures, arrivals, loading, unloading, delivery progress, delays, and route completion. Maintain continuous communication with drivers, transportation teams, warehouses, customers, and other operational stakeholders. Provide drivers with accurate route, shipment, delivery, and customer instructions. Monitor GPS, fleet-management, telematics, TMS, dispatch, and transportation systems. Identify delays, missed appointments, route deviations, breakdowns, and other operational exceptions. Take immediate action to minimize the impact of transportation disruptions. Reassign drivers, vehicles, routes, or shipments when operational circumstances change. Coordinate replacement vehicles and drivers when required. Escalate serious delays, incidents, accidents, breakdowns, and service failures to the appropriate teams. Coordinate with maintenance teams regarding vehicle breakdowns, defects, inspections, and roadworthiness issues. Ensure drivers receive appropriate instructions regarding vehicle defects and operational restrictions. Coordinate with warehouse teams to align loading, staging, dispatch, and departure schedules. Monitor loading readiness and ensure vehicles are dispatched with the correct shipments and documentation. Verify shipment details, delivery addresses, customer instructions, delivery windows, and special handling requirements. Coordinate proof-of-delivery requirements and ensure completed delivery information is captured accurately. Monitor unsuccessful deliveries, refused shipments, customer absences, incorrect addresses, and other delivery exceptions. Arrange redelivery, return-to-origin, alternate delivery, or other corrective actions where appropriate. Maintain accurate dispatch records, driver logs, route information, incident records, and operational documentation. Ensure dispatch information is updated promptly in relevant systems. Coordinate with customer service teams regarding delivery status, delays, estimated arrival times, and service exceptions. Provide accurate and timely updates to customers and internal stakeholders when required. Monitor driver compliance with dispatch instructions, scheduled routes, delivery procedures, and operational policies. Support compliance with transportation, safety, working-time, vehicle, and company requirements. Monitor driver hours, shift schedules, breaks, and operational availability where applicable. Coordinate shift handovers and ensure outstanding issues are communicated clearly between dispatch teams. Prepare daily dispatch schedules, workload plans, route assignments, and operational handover information. Monitor transportation capacity and identify potential resource shortages before they affect service. Coordinate additional vehicles, third-party carriers, or temporary transportation resources when required. Balance workload across available drivers and vehicles to improve utilization and service performance. Optimize routes and schedules to reduce unnecessary mileage, waiting time, fuel consumption, and operating costs. Monitor traffic, weather, road closures, restricted-access areas, and other conditions affecting transportation. Coordinate alternative routes and revised delivery plans when conditions change. Support emergency dispatch requirements and urgent transportation requests. Maintain effective communication during accidents, vehicle breakdowns, severe weather, security events, and other operational emergencies. Coordinate with emergency services, fleet teams, safety personnel, and management when required. Monitor transportation service levels and identify recurring operational problems. Analyze dispatch performance, route efficiency, delivery delays, driver utilization, and service failures. Prepare daily, weekly, and monthly dispatch reports and operational dashboards. Identify opportunities to improve dispatch procedures, route planning, communication, and resource utilization. Support the implementation and optimization of transportation management and dispatch technologies. Maintain accurate driver, vehicle, carrier, route, customer, and shipment master data. Coordinate with third-party carriers and transportation service providers where applicable. Monitor carrier performance against agreed schedules, service levels, documentation requirements, and operational standards. Assist with carrier issue resolution and corrective actions. Support transportation cost monitoring, including fuel, mileage, third-party transportation, waiting time, and additional service costs. Review dispatch-related invoices and supporting records where applicable. Maintain accurate records for transportation claims, damaged shipments, missed deliveries, and service incidents. Support incident investigations and provide dispatch records, timelines, communications, and relevant operational evidence. Train and coach dispatchers and transportation coordinators on procedures, systems, communication standards, and escalation processes. Provide guidance to dispatch teams during high-volume periods, operational disruptions, and complex transportation situations. Promote a proactive, customer-focused, safety-conscious, and service-oriented dispatch culture. Provide management with recommendations regarding capacity, route efficiency, service performance, operational risks, and process improvements. Key Performance Indicators On-time pickup rate On-time delivery rate Dispatch accuracy Route completion rate Delivery success rate First-attempt delivery rate Driver utilization Vehicle utilization Dispatch response time Average dispatch processing time Average delivery delay Route adherence Route efficiency Empty-mile percentage Mileage per delivery Fuel efficiency Vehicle availability Driver availability Dispatch productivity Shipment visibility Proof-of-delivery completion Delivery exception rate Failed delivery rate Redelivery rate Customer complaint rate Customer response time Transportation service-level compliance Carrier performance Carrier SLA compliance Breakdown response time Incident escalation time Emergency dispatch response Dispatch documentation accuracy System data accuracy Schedule adherence Driver communication effectiveness Capacity utilization Transportation cost per shipment Cost per delivery Overtime and additional-trip frequency Continuous-improvement implementation Ideal Candidate The successful candidate should have strong experience in dispatch operations, transportation coordination, fleet operations, logistics, delivery management, distribution, or transport control environments, preferably within a high-volume or geographically distributed operation. The candidate should demonstrate:Proven experience in dispatching drivers, vehicles, shipments, or field-service resources. Strong understanding of transportation planning, routing, scheduling, and delivery operations. Experience coordinating multiple drivers, vehicles, routes, and priorities simultaneously. Strong knowledge of dispatch, fleet-management, TMS, GPS, telematics, or logistics systems. Excellent real-time problem-solving and decision-making capabilities. Strong understanding of delivery windows, route constraints, customer requirements, and operational dependencies. Experience managing transportation exceptions, delays, breakdowns, missed deliveries, and urgent requests. Strong communication skills with drivers, customers, warehouses, carriers, and internal teams. Ability to remain calm and organized in high-pressure and rapidly changing situations. Strong geographical and route-planning awareness. Understanding of transportation safety requirements and driver compliance. Experience monitoring driver and vehicle performance. Strong documentation, reporting, and record-keeping skills. Strong analytical capabilities with the ability to identify trends and operational improvement opportunities. Experience working with third-party carriers and transportation service providers. Strong customer-service orientation and professional communication skills. Ability to prioritize competing operational requirements effectively. Strong attention to detail and accuracy. Experience coaching or supervising junior dispatchers is highly desirable. Proficiency in Microsoft Office, particularly Excel, and transportation or dispatch-management

Job Scope Summary<br><br><br>The Quality, Health, Safety and Environment (QHSE) Manager is responsible for establishing, implementing and continually improving the company's QHSE policies, procedures and management systems. The role supports safe, compliant and reliable plant operations in line with corporate QHSE standards and procedures, applicable UAE federal and local regulations, environmental permits and licence conditions, and contractual obligations and performance requirements. The QHSE Manager provides assurance to the General Manager and Management Board that risks to people, the environment, assets and reputation are identified, controlled and continually reduced.<br><br>Job Responsibilities<br><br><br>The Quality, Health & Safety, and Environmental Manager manage the Plant's QHSE programs and development and managing policies and procedures to prevent, eliminate, control, and reduce work related hazards and maintain environmental responsibility. Performs the tasks concerning compliance with legal requirements and improvement measures of the Integrated Management System (ISO 9001, OHSAS 18001, ISO 14001, and ISO 50001) in conformance with the relevant norms, rules and regulations.<br><br>These tasks include in particular:<br><br>Integrated Management System (IMS) Establish, implement and maintain the Integrated Management System in line with ISO 9001, ISO 14001, ISO 45001 and ISO 50001. Define and maintain QHSE policies, procedures, work instructions, operational controls and forms for the site. Provide regular updates to the General Manager on IMS performance, non-conformities, risks and improvement actions through management reviews. Plan, conduct and follow up regular management review meetings, ensuring that QHSE performance, audit results, objectives and improvement plans are documented and tracked. Legal and Regulatory Compliance Ensure that the safety and environmental organisation complies with applicable UAE laws, cabinet decrees, regulations and company standards. Establish, maintain and periodically review a legal register covering all relevant national and international requirements. Act as the primary point of contact for external authorities, certification bodies and specialist advisors on QHSE and environmental matters. Lead the preparation and submission of required permits, licences, consents and regulatory reports, and monitor ongoing compliance. Health and Safety Management Develop, plan, implement and coordinate health and safety programmes to eliminate or reduce occupational injuries, illnesses, incidents and related financial losses. Lead and promote behavioural and cultural safety programmes, ensuring visible leadership and active participation from supervisors and managers. Establish and maintain the site permit to work system, including risk assessments, method statements and control of work for high-risk activities. Support and review risk assessments and safety evaluations for routine and non-routine tasks. Conduct and lead investigations into accidents, near misses, unsafe conditions and violations of HSE requirements, identify root causes and agree corrective and preventive actions with relevant parties. Track and analyse HSE statistics and leading indicators, identify trends and implement targeted improvement measures. Ensure all employees, contractors and visitors receive appropriate HSE inductions, training and information, including mandatory certifications and refresher training. Maintain effective emergency preparedness and response arrangements, including drills and coordination with external parties. Environmental and Energy Management Ensure that plant operations comply with environmental permits, IFC Performance Standards and other applicable environmental requirements. Monitor and oversee Continuous Emissions Monitoring Systems (CEMS) and other environmental monitoring equipment, ensuring reliability, proper maintenance and accurate reporting. Collect, analyse and report environmental and energy performance data, including emissions, waste streams, water, chemicals and fuel/energy usage. Lead or support energy efficiency initiatives, including identification, evaluation and implementation of improvement projects. Promote pollution prevention, waste minimisation, proper waste handling and environmentally responsible operations. Audits, Inspections and Assurance Plan and carry out internal QHSE and IMS audits, inspections and compliance checks, issue reports and track closure of findings. Coordinate external audits by certification bodies, owners, clients, insurers and regulatory authorities. Standardise and ensure the availability and control of all QHSE related documents, certificates and permits. Stakeholder Liaison and Emergency Interfaces Maintain liaison with external organisations such as civil defence, fire service, mutual aid partners and emergency response teams to ensure effective information exchange and support. Inform the Management Board and other stakeholders promptly of serious incidents, dangerous situations or emerging risks that require immediate decision and action. Leadership, Coaching and Culture Provide clear QHSE leadership, coaching and support to line managers, supervisors and the wider workforce. Coordinate and supervise the work of direct reports (for example QHSE Engineer, HSE Officer, Nurse) and ensure they are competent and effective in their roles. Promote a proactive reporting culture where hazards, near misses and improvement ideas are raised and addressed without blame. Collaborate with key stakeholders across the organisation to share lessons learned, best practice and experience between sites. Exercise the authority to stop work where serious health, safety or environmental risks are identified. EfW Specific Responsibilities Ownership of process safety management for high-risk plant areas (waste bunker and cranes, combustion system and boiler, turbine hall, ACC, flue gas treatment, ash and residue handling). Ensure robust hazard identification and risk controls for typical EfW high-risk activities, for example confined space entry, work at height, crane and lifting operations, hot work, refractory work, boiler entry, chemical handling and high-pressure systems. Oversight of combustible dust, explosion and fire risk management (for example ATEX / equivalent, hot surfaces, ignition control, housekeeping, ash and residue systems). Lead QHSE preparation and control of major outages, overhauls and large contractor activities, including shutdown safety plans, contractor induction and coordination. Oversight of waste acceptance, sampling and non-conforming waste procedures, in coordination with Operations. Lead investigation and reporting of any exceedances, plant upsets or environmental non-compliances related to combustion or flue gas treatment performance. Define and track QHSE KPIs relevant to EfW operations, for example TRIFR, LTIFR, high potential incidents, environmental non-compliances, unsafe condition reports, training completion, contractor performance, outage incident rates. Provide regular QHSE performance reports to the General Manager and owners, with clear analysis of trends and recommended actions. Fulfils role and responsibilities as detailed in relevant working procedures, policies and plans.<br><br><br>The above job duties and responsibilities are intended to describe the general nature of the work and are not intended to be an inclusive list of all responsibilities. Duties and responsibilities may change or vary depending on the specific needs of the business.<br><br>Educational / Professional Qualification / Training Certifications Degree in a related technical discipline. Certified Internal Auditor for ISO 9001, ISO 14001, ISO 45001 and ISO 50001 management systems. NEBOSH or equivalent recognised health and safety qualification. Formal training in incident investigation and risk assessment techniques is an advantage. Job Experience Minimum 10 years of progressive QHSE experience in the power generation, energy-from-waste, heavy process or similar high-risk industry. Proven experience in implementing, maintaining and auditing integrated management systems (ISO 9001, ISO 14001, ISO 45001, ISO 50001). Demonstrable experience in leading accident and incident investigations and implementing corrective and preventive actions. Good working knowledge of applicable UAE health, safety and environmental legislation and regulatory frameworks. Experience with IFC Performance Standards and lender requirements is an advantage. Previous experience in an EfW, waste-to-energy, waste treatment or related process environment is strongly preferred. Strategic Core Competencies Safety Management: Leads by example on health and safety, sets clear expectations and ensures that all staff and contractors comply with workplace safety regulations, standards and procedures. Technical Expertise: Strong practical understanding of QHSE standards, processes and plant operations, and the ability to translate them into clear requirements and guidance for the team. Organization and Administrative Skills: Plans and prioritises effectively, manages multiple tasks and deadlines, and maintains accurate records, registers and reports. Accountability: Takes ownership for own actions, decisions and deliverables, follows through on commitments and ensures agreed actions are completed. Adaptability: Remains calm and effective under pressure, manages conflict constructively and responds positively to technical, organisational, social and cultural change. Problem Solving: Identifies root causes rather than symptoms, evaluates options with their risks and benefits, and proposes pragmatic solutions that support safe and reliable plant operation. Teamwork and Collaboration: Works closely with operations, maintenance and other functions, builds trust and team spirit, and supports others to achieve common goals. Communication and Language: Communicates clearly in spoken and written English, able to explain complex or technical issues in a straightforward way to different audiences.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>Emirates Engineering is one of the world's most technologically advanced aircraft maintenance facilities.</span></p><br><br><p><span>We are GCAA CAR V approved, and support the world’s largest fleet of Airbus and Boeing aircraft, operated by Emirates. We also support the fleets of thirty other airlines through third-party maintenance contracts.</span></p><br><br><p><span>Our exceptional team sets industry benchmarks. All Emirates Engineering personnel are fully qualified at all levels. They manage and implement all aspects of maintenance, engineering, quality, planning and logistics.</span></p><br><br><p><span>Our diligence is uncompromising, our commitment to quality and superior levels of safety is unwavering. And this has established our reputation for world-leading aircraft maintenance.</span></p><br><br><p><span>As Production Planning Officer you will plan, execute and deliver the materials co-ordination, estimation, work pack preparation, closure and workshop planning within the aircraft maintenance organisation. To assist the Production Planning Engineers in the delivery of their role and support the Production team in the execution of maintenance. Ensure all activities are delivered to the highest standards of airworthiness, safety and quality compliance.</span></p><br><br><p><span>In this role you will: </span></p><br><br><ul><li>Provide supervision, training and guidance to any reporting team members.</li><li>Act as deputy for immediate supervisor when required.</li><li>Participate in projects to continuously improve the Production Planning Service.</li><li>Co-ordinate with internal and External Stakeholders as required to ensure the pre-draw is delivered before A/C input, including mod kits on the dates agreed with the production team.</li><li>Provide recommendations on task withdrawal based on part non-availability and lead times which do not support the check workflow.</li><li>Review all materials requests for the ongoing check to see if there is stock available and coordinate delivery based on order priority. Monitor for duplicate requests and cancel/adjust as required. Determine the best solution for all materials shortages. Coordinate with Material Organization/FTM on Part Basic set-up.</li><li>Co-ordinate all Ship Shop Ship(S/S/S), Tasks 2 and repair orders to ensure they will be returned to the aircraft in accordance with the required dates per the workflow plan or substitute parts are sourced.</li><li>Ensure all S/S/S or tasks 2 parts are dispatched with all required information listed.</li><li>Ensure all relevant stake holders are kept updated on the materials status for the check, especially any items which may impact on the workflow of the input.</li><li>Provide appropriate daily reports to the Production Planning Engineers and production teams.</li><li>Monitor the actual material issues the Check Budget and provide feedback to the production team on opportunities to reduce the materials cost including working with the production team to return unused parts.</li><li>Coordinate the Robbery activity for assigned events, ensuring robbery messages are sent and robbed parts are processed through the virtual robbery store to control R Class costs.</li><li>Co-ordinate all materials related closure actions at the end of each input including:<br>a. DBNU clean-up and feedback to the planning organisation for future DBNU reduction.<br>b.Review the materials spend in terms of parts, quantity &amp; cost at the end of each input and provide recommendations on future stock levels, contingency spares orders and unusual order patterns.</li><li>Deliver and supervise the check work package preparation and compilation process for assigned events, from handover of a package by CAMO to the handover of it to the production team. Continuously update the work pack as supplements are added or tasks withdrawn.</li><li>Conduct technical review of the tasks which could be called up by Maintenance Planning to ensure the following is identified: task intent, special requirements (jacking, defueling, repairs, shop input, test flights etc.) dependencies, materials required, tooling required, new supporting task cards required and any other information which will aid the planning process. Ensure all issues identified as part of the technical review process are followed up with the concerned departments and resolved prior to the start of each input</li><li>Ensure segregation of work packages into working zones/trades as per the work flow plan for proper and smooth execution of maintenance input prior to each event. Ensure the work pack is displayed in the production area as required.</li><li>Actively work on DBNU reduction for routine tasks by working with the materials coordinators to identify route causes and do the necessary adjustment to the spares set up on the tasks to ensure DBNU is minimized. Adjust MQs in UM to match the daily plan of tasks.</li><li>Receive and complete audit of all paperwork prior to CRS and ensure it conforms to all EPM and quality requirements. Any paperwork failing audit to be returned to Production for correction and logged for error reporting.</li><li>Complete all IT systems transactions including tasks status tracking in the 145 task tracking system, task card closure and work pack closure in UM. Generate a post check completion report and distribute to all relevant parties and dispatch completed work packs to Technical Records.</li><li>Creation of Maintenance facilitation procedures/tasks as required to support the planned maintenance execution.</li><li>Produce a detailed man-hours (MH) estimate for each assigned event to support the workflow and manpower planning process.</li><li>Highlight first time tasks, tasks with high task &amp; access man-hours, expected defects from historical trend and other tasks impacting production work flow plan as part of the detailed Estimate Report for every check input.</li><li>Keep the estimation database up to date with each new task on Emirates fleet broken down as per task steps, trade wise estimated MH with concurrent task requirements and access panels.</li><li>Perform defect analysis for completed inputs in terms of Non-Routine estimation taking into consideration check type, aircraft type, age, and in service issues to determine technical impact for future layovers.</li><li>Post each completed input produce the man-hour analysis in terms of clocking/ man-hour utilization.</li><li>Review Feedback Discrepancies of Production Planning to support teams/departments of EK Engineering in terms of documentation discrepancies, man-hours, as well as initiating developmental change in AMM and other manuals of related EK Fleet.</li><li>Ensure all the planned work is packaged, segregated into daily activities and provided to production. Ensure visibility of daily workload progress and update WO status to indicate shortages of materials/resources.</li><li>For SSS/Tasks 2, highlight major defects and check timelines to the Workshop Engineer through effective and timely communication.</li><li>Coordinate the addition of PNs to the capability list as required.</li><li>Update and publish daily progress report.</li><li>Monitor open WOs for man-hour/material/work progress and update WO status on a daily basis.</li></ul>Qualification<p><span>To be considered for the role, you should meet the below requirement: </span></p><br><br><p><span>Diploma in Engineering or Aircraft Maintenance / or Basic GCAA Licence / or Degree in Engineering - Bachelors in Engineering (Aeronautical, Mechanical or Electrical)</span></p><br><br><p><span>Diploma or Basic GCAA Licence with 5 years of experience within Aircraft Maintenance or Production Planning at an Airline or 3rd party Maintenance facility preferable in aircraft scheduling, maintenance planning, production planning and/or a related environment.</span></p><br><br><p><span>Or</span></p><br><br><p><span>Degree in Engineering with 3 years of experience within Aircraft Maintenance or Production Planning at an Airline or 3rd party Maintenance facility preferable in aircraft scheduling, maintenance planning, production planning and/or a related environment.</span></p><br><br><p><span>Good understanding of aircraft documentation and records including Aircraft Maintenance Manual (AMM), Illustrated Parts Catalogue (IPC), Work Packages and Maintenance Schedules.</span></p><br><br><p><span>Knowledge of aircraft systems, power plant and components.</span></p><br><br><p><span>Good knowledge of MS Office applications.</span></p><br><br><p><span>Knowledge of Ultramain system.</span></p><br><br><p><span>Familiar with aircraft regulatory requirements and legislation.</span></p><br><br><p><span>Join our team of over 100,000 people and follow your passions into one of over 50 brands in the Emirates Group.</span></p><br><br><p><span>We’re led by our world-famous airline, Emirates, and our global air services provider, dnata. All our leading brands - in travel, tourism, leisure, aviation, sport and retail - reflect our passion for innovation. We strive for exceptionally high standards in all the products and services we offer and we’ve built an admired global reputation because of it.</span></p><br><br><p><span>Work with us to build exciting brands and progress your career in the Emirates Group.</span></p><br><br>Salary &amp; benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</span></p><br><br><br><br> </div>

岗位定位作为集团薪酬福利体系建设的核心负责人，牵头搭建并迭代全集团标准化薪酬福利体系，统筹跨国公司薪酬管理与落地工作，结合全球人力资源战略与业务发展需求，优化薪酬激励机制，确保薪酬体系的合规性、竞争力与公平性，为集团人才吸引、留存及激励提供坚实支撑，兼具体系搭建、跨国协同与落地执行能力。<br>核心职责1. 薪酬福利体系搭建与优化：主导构建覆盖全集团（含境内外分支机构）的薪酬福利体系，包括薪酬结构设计、职级薪酬宽带、绩效薪酬联动、福利方案（五险一金、补充商业保险、弹性福利等）制定，结合行业标杆与集团战略持续迭代优化，建立科学的薪酬调整与优化机制。2. 统筹股权长期激励体系的全流程设计与落地，结合公司战略发展规划、行业竞争格局及核心人才激励需求，搭建科学合理、兼具吸引力与约束性的股权激励框架（含期权、限制性股票、虚拟股权等多种激励模式）；牵头开展激励对象筛选、授予价格测算、行权条件设定、激励期限规划等核心工作，确保激励方案合规合法、贴合公司实际且具备可执行性；联动法务、财务、人力等相关部门，推进激励方案的合规审核、备案登记及落地实施，解决实施过程中的各类专业问题；定期跟踪股权激励方案的执行效果，结合公司经营状况、市场环境变化及激励反馈，优化调整激励策略，持续发挥长期激励对核心人才的绑定、激励作用，支撑公司人才梯队建设与战略目标达成。3. 跨国薪酬管理与落地：统筹跨国公司薪酬建设工作，协调境内外薪酬政策衔接，适配不同国家/地区的劳动法规、税收政策及薪酬市场行情，解决跨国薪酬发放、汇率换算、跨境合规等核心问题，确保全球薪酬管理工作高效落地。4. 薪酬合规与风险管控：深入研究全球各区域薪酬相关法律法规（劳动法、税法、社保政策等），建立薪酬合规审查机制，定期开展薪酬合规自查与风险评估，规避跨国薪酬运营风险，确保集团薪酬工作全流程合规。5. 薪酬数据分析与优化：建立薪酬数据分析体系，定期开展薪酬竞争力分析、内部公平性分析、薪酬成本测算与管控，输出薪酬分析报告，为集团薪酬策略调整、人才激励决策提供数据支撑，实现薪酬成本精准管控与效能最大化。6. 跨部门与跨国协同：联动集团各业务线、海外分支机构及人力资源各模块，对接薪酬福利需求，推动薪酬体系在全球范围内落地执行；协同财务、法务部门，解决薪酬发放、税务筹划、合规审核等跨部门事宜，搭建顺畅的跨国协同机制。7. 薪酬体系宣导与落地支持：负责集团薪酬福利政策的宣导与培训工作，解答境内外员工及管理层关于薪酬福利的疑问；指导各区域薪酬落地执行，收集反馈并持续优化流程，提升员工对薪酬福利体系的认可度。<br>任职要求1. 学历背景：本科及以上学历，人力资源管理、工商管理、会计学、经济学等相关专业优先，持有C&B相关专业认证（如CCP、GRP）者加分。2. 工作经验：8年以上薪酬福利相关工作经验，其中至少3年互联网大厂（头部互联网企业）薪酬管理岗经验，具备完整的薪酬福利体系从0到1搭建及迭代优化全流程经验，拥有跨国公司薪酬建设与管理实战经验。3. 核心能力：具备扎实的薪酬福利体系搭建能力，熟悉境内外薪酬结构设计、福利方案制定及跨国薪酬管理逻辑；具备优秀的数据分析能力与问题解决能力，能通过数据驱动薪酬策略优化；具备较强的项目管理能力与抗压能力。4. 语言能力：英语可作为工作语言，能熟练用英语进行跨文化商务沟通、撰写英文薪酬政策文件、主导英文跨国会议，适配全球薪酬协同工作需求。5. 其他要求：具备敏锐的行业洞察力与全局思维，能将薪酬管理工作与集团战略、跨国业务发展深度结合；熟悉全球主要国家/地区薪酬合规政策，原则性强，注重细节；具备优秀的跨部门、跨国协同能力与沟通表达能力，认同集团文化。<br>Position Overview As the core person in charge of the group's compensation and benefits system construction, you will take the lead in building and iterating the group-wide standardized compensation and benefits system, oversee the compensation management and implementation of multinational companies, optimize the compensation incentive mechanism in combination with global human resource strategies and business development needs, ensure the compliance, competitiveness and fairness of the compensation system, and provide solid support for the group's talent attraction, retention and motivation. You should be equipped with capabilities in system construction, cross-border collaboration and on-site execution.<br>Core Responsibilities1. Compensation and Benefits System Construction and Optimization: Lead the construction of a compensation and benefits system covering the entire group (including domestic and foreign branches), including salary structure design, salary band for job levels, performance-salary linkage, and formulation of benefit plans (five social insurance and one housing fund, supplementary commercial insurance, flexible benefits, etc.). Continuously iterate and optimize in combination with industry benchmarks and group strategies, and establish a scientific salary adjustment and optimization mechanism.2. Be responsible for overall planning the full-process design and implementation of the equity long-term incentive system. Combine the company's strategic development plan, industry competition pattern and core talent incentive needs to build a scientific, reasonable, attractive and binding equity incentive framework (including various incentive models such as stock options, restricted stocks, and virtual equity); take the lead in core work such as screening incentive objects, calculating grant prices, setting exercise conditions, and planning incentive periods to ensure that the incentive plan is compliant, in line with the company's reality and executable; coordinate with relevant departments such as legal affairs, finance and human resources to promote the compliance review, filing registration and implementation of the incentive plan, and solve various professional problems in the implementation process; regularly track the implementation effect of the equity incentive plan, optimize and adjust the incentive strategy according to the company's operating conditions, changes in the market environment and incentive feedback, continuously exert the binding and incentive effect of long-term incentives on core talents, and support the company's talent echelon construction and the achievement of strategic goals.3. Multinational Compensation Management and Implementation: Oversee the compensation construction of multinational companies, coordinate the connection of domestic and foreign compensation policies, adapt to labor laws, tax policies and compensation market conditions in different countries/regions, solve core issues such as cross-border salary payment, exchange rate conversion and cross-border compliance, and ensure the efficient implementation of global compensation management work.4. Compensation Compliance and Risk Control: In-depth study of compensation-related laws and regulations (labor laws, tax laws, social security policies, etc.) in various global regions, establish a compensation compliance review mechanism, conduct regular compensation compliance self-inspections and risk assessments, avoid cross-border compensation operation risks, and ensure the full-process compliance of the group's compensation work.5. Compensation Data Analysis and Optimization: Establish a compensation data analysis system, regularly conduct compensation competitiveness analysis, internal fairness analysis, compensation cost calculation and control, issue compensation analysis reports, provide data support for the group's compensation strategy adjustment and talent incentive decisions, and realize precise control of compensation costs and maximum efficiency.6. Cross-departmental and Cross-border Collaboration: Collaborate with various business lines of the group, overseas branches and various HR modules to meet compensation and benefits needs and promote the global implementation of the compensation system; coordinate with finance and legal departments to solve cross-departmental matters such as salary payment, tax planning and compliance review, and build a smooth cross-border collaboration mechanism.7. Compensation System Advocacy and Implementation Support: Responsible for the advocacy and training of the group's compensation and benefits policies, answering questions from domestic and foreign employees and management about compensation and benefits; guiding the implementation of compensation in various regions, collecting feedback and continuously optimizing processes, and improving employees' recognition of the compensation and benefits system.<br>Requirements1. Educational Background: Bachelor's degree or above, major in Human Resource Management, Business Administration, Accounting, Economics or related fields is preferred. Those with C&B-related professional certifications (such as CCP, GRP) will be given priority.2. Work Experience: More than 8 years of work experience in compensation and benefits, including at least 3 years of experience in compensation management positions in leading internet companies. Possess full-process experience in building and iterating the compensation and benefits system from scratch, and have practical experience in compensation construction and management of multinational companies.3. Core Capabilities: Have solid capabilities in building compensation and benefits systems, familiar with domestic and foreign salary structure design, benefit plan formulation and cross-border compensation management logic; have excellent data analysis capabilities and problem-solving skills, and can drive the optimization of compensation strategies through data; have strong project management capabilities and pressure resistance.4. Language Ability: English can be used as a working language, proficient in cross-cultural business communication in English, writing English compensation policy documents, and leading English cross-border meetings to meet the needs of global compensation collaboration.5. Other Requirements: Have keen industry insight and overall thinking, and be able to deeply integrate compensation management work with group strategy and cross-border business development; familiar with compensation compliance policies in major global countries/regions, with strong principles and attention to details; have excellent cross-departmental and cross-border collaboration capabilities, communication and expression skills, and recognize the group culture.

Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.

Additional Information<br><br>Job Number 26107086<br><br>Job Category Sales & Marketing<br><br>Location Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>START YOUR JOURNEY WITH US<br><br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br><br>Love What You Do Even More<br><br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br><br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br><br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Experience:<br><br>Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field preferred Minimum 5 years of experience in hospitality, luxury, lifestyle, or integrated marketing Previous leadership or managerial experience preferred Strong understanding of luxury hospitality positioning, digital marketing, PR, partnerships, and campaign execution Proven experience managing multiple stakeholders, agencies, and concurrent projects in fast-paced environments UAE market experience strongly preferred<br><br>Skills and Knowledge<br><br>Strong commercial awareness and understanding of hospitality business drivers Excellent organizational and project management capabilities Strong leadership and team management skills Excellent written and verbal English communication skills Ability to manage multiple priorities and timelines simultaneously Strong understanding of social media, digital marketing, PR and brand positioning Collaborative, solutions-oriented and adaptable mindset Strong interpersonal and stakeholder management skills <br><br>LEADERSHIP<br><br>Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>MANAGING EXECUTION<br><br>Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>BUILDING RELATIONSHIPS<br><br>Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>GENERATING TALENT AND ORGANIZATIONAL CAPABILITY<br><br>Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>LEARNING AND APPLYING PROFESSIONAL EXPERTISE<br><br>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br><br>Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br><br>Technical Acumen-Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br><br>Basic Competencies - Fundamental competencies required for accomplishing basic work activities.<br><br>Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br><br>Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br><br>Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented<br><br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br><br>BUSINESS RESULTS<br><br>Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.<br><br>Essential Functions<br><br>Team Leadership & Productivity<br><br>Support the Multi-Property Director of Marketing in overseeing the day-to-day operations and productivity of the marketing team Help prioritize workflows, allocate resources, and ensure timely execution of projects and campaigns Foster a collaborative, high-performing, and solutions-oriented team culture Provide guidance and support to marketing managers, executives, coordinators, and creative team members <br><br>Strategy & Planning<br><br>Contribute toward annual and quarterly marketing strategy development across all properties and business segments Support campaign planning aligned with revenue goals, seasonality, brand positioning, and market demand Assist in identifying commercial opportunities, emerging trends, and new audience segments <br><br>Cross-Department Commercial Integration<br><br>Work closely with F&B, Revenue, Sales, Rooms, Operations, Spa, and Loyalty teams to ensure marketing initiatives support wider commercial objectives Ensure campaigns and activations are operationally aligned and commercially optimized Support integrated business planning across key hotel initiatives and launches <br><br>Project Management & Brand Initiatives<br><br>Manage timelines, workflows, and stakeholder coordination across major projects including:hotel enhancement programs restaurant launches repositioning initiatives seasonal campaigns partnerships and activations Ensure projects are executed efficiently and on schedule while maintaining brand standards and creative quality <br>Agency & Supplier Management<br><br>Manage external agencies, freelancers, production partners, and vendors to ensure quality output, timely delivery, and strong ROI Review creative deliverables and ensure alignment with brand positioning and campaign objectives Support briefing processes, production timelines, approvals, and campaign implementation <br><br>Partnerships, PR & Activations<br><br>Support the development of strategic partnerships, media collaborations, influencer initiatives, and brand activations Assist in identifying opportunities that drive awareness, footfall, audience engagement, and incremental revenue Collaborate with PR and digital teams on integrated storytelling opportunities <br><br>Marketing Communications Focus<br><br>Ensure all marketing collateral and communications align with Marriott brand standards and property positioning Support oversight of campaign messaging, visual identity, social media, content creation, and promotional activity Assist with campaign reporting, performance tracking, and marketing analysis<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive&nbsp;</p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion)&nbsp;</p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos&nbsp;</strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills.&nbsp;You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.&nbsp;</p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and&nbsp;</li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey.&nbsp;</p><br><p>Key areas of responsibility include:&nbsp;</p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support&nbsp;</li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities&nbsp;</li><li>Programme administration support and services&nbsp;</li><li>Collaboration with Academic skills support&nbsp;</li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable.&nbsp;</li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable.&nbsp;</li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team&nbsp;(Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic&nbsp;</li><li>Colleagues in UK campus – including Academic Services, Colleges&nbsp;and central PS teams, Disability Services</li><li>External partners –&nbsp;including&nbsp;regional government agencies, regulatory bodies, educational and health-related organisations.&nbsp;</li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications:&nbsp;</strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong>&nbsp;<strong>on our website</strong><strong>.</strong></p><br><br> </div>