Cyber Security Engineer Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Lead the PMC site delivery/construction team for construction works. Manage contractor performance, interface coordination, progress, risk, commercial and contractual matters.</p></li><li><p>Ensure compliance with approved program, design, quality, HSSE, cost and reporting requirements. Coordinate with the Employer, Engineer, consultants, and stakeholders to ensure timely project delivery.</p></li><li><p>Manage tasks related to Infrastructure from design stage through to execution and handover phases.</p></li><li><p>Review possible Infrastructure Package Procurement Strategies for review, discussion and implementation.</p></li><li><p>Ensure coordination between Design, Construction and Commercial disciplines in terms of Infrastructure.</p></li><li><p>Manage Construction Managers.</p></li><li><p>Review progress and adherence to Technical, Safety and Quality standards.</p></li><li><p>Ensure Quality Standards across all works are achieved.</p></li><li><p>Ensure that the highest levels of Site Safety are established, implemented and maintained.</p></li><li><p>Ensure continual compliance with overall project delivery strategies and timescales.</p></li><li><p>Ensure all parties perform in accordance with their contracted services and the necessary duties.</p></li><li><p>Evaluation of progress on the Construction Methodology &amp; Schedules for the Infrastructure packages and champion any necessary mitigating actions with relevant parties in respect of cost deviations and/ or time slippage.</p></li><li><p>Review Contractor’s submitted Monthly Reports.</p></li><li><p>Ensure, perceived project risks are communicated to the Project Director and Delivery Teams.</p></li><li><p>Ensure the monitoring and review of Consultants’ / Contractors’ performance, give regular, objective feedback on progress, and deal immediately with poor performance.</p></li><li><p>Ensure adequate Risk Assessments and Method Statements are produced, reviewed and signed off.</p></li><li><p>Ensure Project Risks are timeously identified, recorded and have adequate mitigation strategy and responsibilities assigned and are fed into a central Project Risk Register.</p></li><li><p>Chair meetings as necessary.</p></li><li><p>Ensure compliance with all environmental requirements and direction.</p></li><li><p>Ensure all necessary commissioning works are undertaken, and any necessary snagging lists are actioned accordingly.</p></li><li><p>Ensure completed Works comply with standards sign off and handover protocols and standards.</p></li><li><p>Ensure all works are coordinated with the overall project/ site logistics, planning and any required modifications are implemented timeously in a proactive manner.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Civil Engineering.</p></li><li><p>Minimum 20 years’ experience in major infrastructure (roads / utilities / urban development) projects operating within the GCC Region.&nbsp;</p></li><li><p>A minimum of 5 years experience as a Project Manager delivering major roads, utilities and urban development projects.&nbsp;</p></li><li><p>Strong experience in PMC / Construction Supervision roles, contract administration, stakeholder management, and multidisciplinary coordination.&nbsp;</p></li><li><p>Preferably PMP / APM certified.</p><br></li><li><p>Excellent command of written and spoken English.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>AtkinsRéalis are currently looking for experienced Senior Quantity Surveyor to join our team to work on newly awarded projects across varying sectors and various locations within UAE. This is a fantastic opportunity to be part of a growing team on high profile projects within in UAE.</p><br>Your role<ul><li>Experience in one of the following key sectors: hospitality, residential, buildings, infrastructure etc.</li><li>Must have consultant and/or client background for minimum of 4 years.</li><li>Knowledge in the use of QS software Cost X or similar is required.</li><li>Demonstrate strong interpersonal, communication and presentation skills.</li><li>Possess good project background and proven English language technical writing ability and skills.</li></ul>About you<ul><li>Bachelor’s degree in Quantity Surveying, Civil Engineering, or related field.</li><li>8–12 years of experience</li><li>Proven capability in remeasure contracts, cost control, and valuation of site-wide works.</li><li>Strong commercial and contractual understanding, particularly with variations and change workflows.</li><li>Understanding of WIR/MIR processes and their impact on cost and progress validation.</li><li>Strong analytical, measurement, and reporting skills.</li><li>Proficiency in measurement tools (CostX, Planswift, etc.) and MS Excel.</li><li>Strong communication skills and ability to work in a fast-paced, multi‑discipline environment.</li><li>Core Competencies</li><li>High attention to detail and accuracy</li><li>Strong numerical and analytical ability</li><li>Commercial awareness and contractual understanding</li><li>Proactive problem solving and risk identification.</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

<ul><li><p><strong>Core Data Management Expertise</strong></p><p>Candidates should demonstrate proven consulting and implementation experience across several of the following areas:</p><ul><li><p>Enterprise Data Governance framework design and operationalization</p></li><li><p>Current-state and Data Management maturity assessments, gap analysis, and improvement roadmaps</p></li><li><p>Data Quality frameworks, dimensions, business rules, controls, scorecards, monitoring, root-cause analysis, and remediation planning</p></li><li><p>Metadata Management, including business glossaries, data dictionaries, data catalogues, lineage, ownership, and stewardship</p></li><li><p>Master Data Management (MDM), reference data, Golden Record, matching, survivorship, deduplication, and authoritative data sources</p></li><li><p>Enterprise Data Modelling, including conceptual and logical models</p></li><li><p>Data classification, privacy, security, risk, retention, and regulatory compliance</p></li><li><p>Data exchange and interoperability, including APIs, data contracts, integration standards, and cross-system data flows</p></li><li><p>Data strategy, operating models, annual roadmaps, KPIs, governance controls, risk registers, and executive reporting</p></li><li><p>Development of policies, standards, procedures, SOPs, governance playbooks, and formal documentation suitable for organizational approval</p></li></ul><br><p><strong>Emerging and Strategic Capabilities</strong></p><p>Priority should be given to candidates who can support emerging Digital Dubai requirements, particularly:</p><ul><li><p><strong>AI-ready data</strong>, including data readiness assessments, fitness-for-purpose and quality for AI, metadata, lineage and provenance, ownership, privacy-by-design, and ongoing governance</p></li><li><p><strong>Dubai Registers and authoritative data sources</strong>, including register governance, ownership models, unified definitions, Data Quality, metadata, unique identifiers, interoperability, and single-source-of-truth principles</p></li><li><p><strong>Government-wide data exchange</strong>, including entity onboarding, data inventory and prioritization, classification, metadata onboarding, data contracts, compliance monitoring, and ongoing data maintenance</p></li><li><p><strong>Automation of Data Management controls</strong>, including automated profiling, validation, Data Quality monitoring, workflow tracking, and management dashboards</p></li><li><p>Experience translating strategies and frameworks into practical operating models, implementation roadmaps, governance controls, measurable KPIs, and sustainable operational processes</p></li><li><p>Ability to bridge <strong>business, governance, policy, and technical teams</strong>, rather than being limited to either policy documentation or technical implementation alone</p></li></ul><br><p><strong>Government and Stakeholder Experience</strong></p><p>The preferred candidate should have:</p><ul><li><p>Strong experience in government, public-sector, regulated, or complex federated environments</p></li><li><p>Experience working across multiple entities and coordinating business owners, data owners, stewards, legal, compliance, information security, architecture, engineering, and platform teams</p></li><li><p>Ability to facilitate workshops, achieve stakeholder alignment, present recommendations to senior leadership, and manage competing priorities</p></li><li><p>Strong executive writing, presentation, negotiation, advisory, and change-management skills</p></li><li><p>Experience building internal capability through structured knowledge transfer, training, governance playbooks, and mentoring</p></li></ul><br><p><strong>Preferred Frameworks, Certifications, and Tools</strong></p><p>Preference may be given to candidates with:</p><ul><li><p>CDMP, DCAM, Certified Data Governance Professional, Certified Data Quality Professional, or equivalent professional credentials</p></li><li><p>Practical knowledge of <strong>DAMA-DMBOK, DCAM, ISO 8000</strong>, and recognized Data Management maturity or governance frameworks</p></li><li><p>Experience with enterprise Data Governance, Data Quality, metadata, or data catalogue platforms such as <strong>Ataccama, Collibra, Alation, Informatica, or equivalent platforms</strong></p></li><li><p>Working knowledge of SQL, data profiling, Power BI or Tableau, and modern data platforms</p></li><li><p>Project or programme management certification or experience, such as <strong>PMP</strong>, particularly for candidates who have led or managed enterprise-wide data transformation initiatives</p></li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidates should meet the qualification and experience requirements specified in the attached job analysis form:</p><ul><li><p><strong>Master’s degree</strong> in Data Management, Information Technology, Computer Science, Information Systems, Data Science, Statistics, or another closely related discipline, with approximately <strong>10–13 years of total experience</strong>, including <strong>8–10 years of relevant Data Management experience</strong> and <strong>2–3 years of supervisory or lead experience</strong>; or</p></li><li><p><strong>Bachelor’s degree</strong> in a relevant discipline, with approximately <strong>12–15 years of total experience</strong>, including <strong>9–11 years of relevant experience</strong> and <strong>3–4 years of supervisory or lead experience</strong>.</p></li><li><p>Strong professional communication capability is required. <strong>Arabic and English capability is strongly preferred</strong>, particularly for candidates expected to prepare governance documentation and engage with government stakeholders.</p></li></ul></li></ul><br><p>Data Governance Data Quality SQL</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The role is responsible for delivering small, iterative AI-enabled automations with rapid turnaround, typically within days to weeks, while preparing larger opportunities for formal DAAI engagement. The ideal candidate combines strong business analysis capability with hands-on experience using tools such as Microsoft Copilot Studio, Claude code, Appian, prompt-driven workflows, and agentic AI concepts. The role will support the GCOO team backlog by assessing demand, clarifying scope, preparing use cases, building proofs of concept, and helping business stakeholders adopt practical AI solutions safely and effectively.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Rapidly build small-scale AI automations, prototypes, and proof-of-concept solutions using Microsoft Copilot Studio, Claude code, Appian, prompt-driven workflows, and other approved enterprise tools.</p></li><li><p>Design and refine prompts, agent instructions, workflow logic, validation checks, and human-in-the-loop controls to improve solution reliability and business usability.</p></li><li><p>Partner with GCOO business teams to identify, assess, and prioritize lightweight AI automation opportunities that improve productivity, turnaround time, control, and service quality.</p></li><li><p>Translate business problems into clear use cases, process maps, user stories, acceptance criteria, data needs, risks, and delivery-ready requirements for DAAI and technology teams.</p></li><li><p>Bridge business stakeholders, DAAI specialists, platform teams, risk, compliance, and operations teams to accelerate use case discovery, readiness, and delivery alignment.</p></li><li><p>Manage the GCOO AI automation backlog, including intake, triage, impact assessment, prioritization, dependency tracking, status reporting, and escalation of delivery risks.</p></li><li><p>Assess solution feasibility, expected benefits, operational readiness, data availability, information security considerations, and responsible AI implications before progressing use cases.</p></li><li><p>Support adoption by preparing guidance, demos, stakeholder communications, operating procedures, and handover material for business users and support teams.</p></li><li><p>Monitor delivered automations for usage, effectiveness, issues, feedback, and opportunities for continuous improvement or scale-up through formal DAAI delivery channels.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in business, Computer Science, Information Technology, Engineering, Data Analytics, or a related discipline.</p></li><li><p>2-3 years of hands-on experience with Microsoft Copilot Studio, Claude code, Appian, workflow automation, low-code/no-code platforms, or similar enterprise automation tools.</p></li><li><p>Working knowledge of generative AI, agentic AI concepts, prompt engineering, retrieval-based solutions, human-in-the-loop review, and AI-assisted business workflows.</p></li><li><p>Ability to rapidly prototype practical automations, test outputs, refine prompts/workflows, document limitations, and convert learnings into scalable delivery requirements.</p></li><li><p>5–10 years of experience across business analysis, process automation, digital transformation, technology delivery, product ownership, or AI-enabled operations.</p></li><li><p>Strong business analysis skills, including stakeholder engagement, process discovery, requirements elicitation, user story writing, acceptance criteria definition, and benefits articulation.</p></li><li><p>Good understanding of data handling, access controls, auditability, operational risk, information security, and responsible AI considerations in a regulated banking environment.</p></li><li><p>Strong communication skills with the ability to explain AI-enabled solutions, trade-offs, risks, and business value to both technical and non-technical stakeholders.</p></li><li><p>Experience working in Agile delivery environments and managing small backlogs, prioritization forums, demos, and iterative delivery cycles is preferred.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Attributes:</strong></p><p><strong>Change Advocate and Delivery Accelerator:</strong></p><ul><li><p>Identifies high-value opportunities for AI-enabled improvement, challenges manual ways of working, and helps teams adopt practical automation in a controlled, iterative, and measurable manner.</p></li></ul><p><strong>Analytical and Innovation Mindset:</strong></p><ul><li><p>Connects business needs, process pain points, AI capabilities, data constraints, and governance requirements to shape pragmatic solutions that can be tested quickly and scaled responsibly.</p></li></ul><p><br></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description </b></p><br><p><b>Reports to:</b> Manager/Senior Manager/Director/Partner – depends on project </p><br> <p><b>Typical Experience/Qualifications: </b></p><br> <p>ADIT/Accounting (CA, ACCA, CPA) or legal qualification, with at least 4 years of international corporate tax consulting/ M&amp;A experience. </p><br> <p><b>Job Role and Responsibilities: </b></p><br> <ul> <li>Participates in proposals for tax projects and multifunctional projects including proposal writing, co-ordination -with other parties for inputs into the proposal, part of the team interacting with clients during the entire proposal process on occasion</li> <li>Delivers high quality tax engagements for manager / partner review in a timely manner</li> <li>Starts to build relationships with other functions and network offices, as well as lawyers investment managers and other relevant external contact network</li> <li>Co-ordinates with other offices in a multi-office engagement, and reviews inputs received from such offices such that the overall deliverable can be provided to senior management for review in a timely manner</li> <li>Is aware of and ensures that risk processes are adhered to at all times; consults internally and with the risk team for engagement and or client processes that deviate from the standard</li> <li>For projects that the senior associate is a part of, ensures that practice management is up-to-date at all times including prompt submission of timesheets, client files, billing, collection, WIP review, payouts to other offices, multi-firm engagement documentation and closure of engagements on the system</li> <li>Communicates regularly with the partner / director on client, people, risk and practice management aspects and seeks inputs on all key decisions and issues</li> </ul> <p><b>Relevant Skills and Behaviors: </b></p><br> <p><b>Core and technical skills </b></p><br> <ul> <li>Basic to good knowledge and experience in international corporate tax including international holding structures, tax treaty network, fund structuring, tax policy and tax risk management</li> <li>Basic to good knowledge and experience in tax due diligence</li> <li>Basic to practical knowledge of tax accounting, transfer pricing and International Executive Services related tax principles</li> <li>Basic experience in business development, client relationship and client management</li> <li>Assist Partner and Director in identifying targets, assist in preparing action plan for developing the client and implementation of the plan able to identify opportunities for cross selling work of other functions</li> <li>Good risk management knowledge and application including documentation, ability to escalate issues quickly to risk management specialists for resolution, incorporating risk management into work environment such that it is a part of the inherent process of engagement delivery</li> <li>Basic to good practice management skills including debtors, timesheets, billing, follow up on recovery with clients</li> <li>Good report writing skills including ability to write simple tax reports and opinions</li> <li>Good project management skills including coordinating with multiple teams across various jurisdictions</li> </ul> <p><b>Person Specifications </b></p><br> <ul> <li>Good academic record</li> <li>Excellent oral and written communication skills (report writing, presentations)</li> <li>Good interpersonal and teamwork skills</li> <li>Linguistic Skills</li> <li>Fluent English – Verbal &amp; written, Arabic skills are an added advantage</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

Position Summary<br><br>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.<br><br>New York University Abu Dhabi (NYUAD) seeks to appoint a Employee Mobility Services Specialist reporting to Assistant Director, Relocation Services.<br><br>The Employee Mobility Services Specialist will carry-out administrative duties required for a smooth operation of the department in order to ensure best services are provided to NYUAD faculty, researchers and staff in the process of their relocation and transition as well as settling to Abu Dhabi once hired from around the world and locally.<br><br>This role requires exceptional organizational skills, proactive problem-solving abilities, and the capacity to manage multiple tasks efficiently. Collaborate closely with various stakeholders to deliver best-in-class services and contribute to the overall success of the organization.<br><br>Key Responsibilities<br><br>Relocation Services<br><br> Regular update of the Relocation pipeline upon receipt of a new offer letter from the various NYUAD recruitment and appointments teams Timely communication with all new hires to provide the information on the relocation process Maintain accurate records and documentation related to relocation processes Liaise with the recruitment/appointment as well relevant HR teams throughout the relocation process Coordinate the various aspects of relocation support, including shipping, travel arrangements, and accommodation Monitor and track expenses related to relocation services, ensuring adherence to budgetary guidelines Arrange travel through the NYUAD approved provider for all relocating employees and eligible dependents, as outlined in the Relocation Support policy Arrange accommodation on-campus, or otherwise, for all relocating employees and eligible dependents, as outlined in the Relocation Support policy Arrange shipping services through the NYUAD approved providers as per the employee’s eligibility Processing of relocation allowances if a shipping service is not required by new hires Coordinate with the Web Team to make any necessary updates for the department’s web presence Liaising with housing department to ensure readiness of allocated units for new joiners Maintaining of arrival records and updating recruitment teams as needed Maintaining the necessary documents as required in the electronic employee files in the HR central employees’ files Collaborate with external service providers to ensure smooth and efficient relocation experiences for employees Liaising with the immigration team to ensure work permits and entry permits of international hires and their eligible dependents are issued in time of the new hires’ relocation Liaising with the immigration team to initiate tourist visa requests for eligible dependents relocating with the new hires <br><br>Communication<br><br> Scheduling and holding relocation and repatriation briefings followed by preparing and sending out of the briefing summary Liaising with the various service providers in order to initiate the required services such as travel, accommodation and shipment Sending out ‘Safe Journey’ Email containing information for new hires prior to traveling to the UAE Conducting the first day orientation for all new hires Act as helpdesk and attend to queries coming in from the community members and new joiners <br><br>Repatriation Services<br><br> Updating the repatriation records Initiating service providers as required e.g. shipment, travel booking, liaising with the housing department to assign temporary accommodation, etc. Assisting with other repatriation related queries as requested <br><br>Payment Processing<br><br> Verifying invoices related to the various relocation/repatriation services for any discrepancies before processing of PO’s Preparation of payments and maintain records of all Preparing and processing of relocation allowances in lieu of unused shipping allowances as per policy Reporting of shipping invoice amount to NYUAD payroll & tax as needed Maintaining data record of all travel costs <br><br>Qualifications<br><br>Required Education: <br><br> Bachelor's degree in a related field <br><br>Required Experience<br><br> 5+ years e xperience administration in a busy environment. Shipping, travel and/or relocation support is a plus Excellent computer skills with strong internet research capabilities Ability to handle and prioritize multiple assignments and projects on time-sensitive schedules, with a sense of urgency Excellent interpersonal communication skills, customer service orientation and cultural sensitivity Demonstrated initiative, problem-solving ability and capacity for resourcefulness Proactive problem-solving abilities and the capacity to work effectively under pressure Ability to multi-task, prioritize tasks and manage time efficiently in a dynamic work environment Well-organized work habits, consistent accuracy, and attentiveness to detail Professional maturity and judgment, including discretion Ability to work with high profile individuals from varied international backgrounds while managing their expectations Familiarity with cultural customs and life in Abu Dhabi and the UAE Ability to work collaboratively as part of a team while also being able to work independently when necessary Proficiency with intermediate to advanced word processing, spreadsheet and database applications Good proofreading and writing skills Strong communication, organizational, attention to details and follow up skills Good math skills Strong customer service orientation <br><br> Preferred: Experience: <br><br> Familiarity with the academic business sector is a plus <br><br>Additional Information<br><br> About NYUAD <br><br>NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</p><br><br><p>As a <strong>Resource Coordinator</strong> within the dnata Global Contact Centre, you will provide comprehensive support to the Mission Control Team by collating and analysing information in order to produce timely reports and provide recommendations highlighting call trends and volume forecasts. In this role, you will be actively involved in the day to day operations of the Mission Control Team and proactively provide recommendations for resource requirements to ensure customer service levels are achieved across the Call Centre and retail outlets in the network.</p><br><br><p><strong>In this role, you will;</strong></p><br><br><ul><li>Produce call, email and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres based on historical data using Emirates Group and contact centre strategy information. Provide the Resource Planning Officer with the detail to enable them to produce and maintain staff rosters and schedules.</li><li>Coordinate with NPSD and all local management teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future.</li><li>Develop future resource budgets across the Commercial Retail and Contact Centres based on historical events, forecasts and medium/long term trends.</li><li>Recommend opportunities to Mission Control Team and all Contact Centre Managers for customer self-service enhancements and opportunities within the IVR so as to reduce calls to agents. Monitor and report on IVR usage, offer suggestions and recommend changes on system enhancements.</li><li>Highlight trends on manpower related items such as staff adherence to schedule, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner.</li><li>Independently gather and present accurate data on number and type of calls, emails and other multimedia contacts offered to and handled by EK Commercial offices across the network.</li><li>Track and monitor business trends so as to identify and compare weekly, monthly and yearly performance to assist the Resource Planning Officer in looking for solutions as appropriate.</li><li>Produce regular and timely reports on EK Commercial office's performance at network, contact centre, team and agent levels.</li><li>Create and maintain agent skills records. Regularly communicate with the training and local management teams to ensure agent skill records are up to date and correct so as to ensure calls are routed to correctly skilled agents.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements;</strong></p><br><br><ul><li>Degree or Honours (12 + 3 or equivalent) and 3 years of experience in commercial/sales.</li><li>A minimum of 4 years of resource planning experience preferably within a contact centre</li><li>Working knowledge of contact centre procedures and methodology.</li><li>Strong analytical ability and diagnostic and problem solving skills.</li><li>Ability to communicate and negotiate effectively.</li><li>PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.</li><li>Genesys experience, while not essential, would be desirable</li></ul><p>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and strategic Manager - Bids to join our organization in Dubai, United Arab Emirates. In this pivotal role, you will lead the end-to-end bid management process, overseeing proposal development, tender evaluation, and contract negotiation. You will work collaboratively across departments to ensure competitive and compliant bids that drive business growth and secure high-value opportunities.</p><br><ul><li>Manages the end-to-end bid process for bids from identification to award.</li><li>Leads the development of technical and commercial proposals for the Middle East Civil Infrastructure business.</li><li>Leads bid development, as well as hands-on cost proposal development. This includes pricing, benchmarking and commercial leadership of the pursuit.</li><li>Works in partnership with senior leadership to develop winning pursuit strategies, ensuring all elements are incorporated into proposals</li><li>Assists in necessary market research and reporting required for new growth areas.</li><li>Works with other team members and marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled on time.</li><li>Prepares reports and presentations for internal and external use.</li><li>Participates in the go/no-go decision-making process, along with the appropriate managers and participates in the bid development process from start to finish.</li><li>Reviews tender documents, bid/qualifications request documents and drawings for proposal preparation.</li><li>Works with the Discipline Leads to produce man-hour estimates, fees and delivery schedules.</li><li>Resolves issues in any discussions with other End Markets and Regions as necessary to ensure that the RFP scope is addressed adequately and all costs are accurately considered.</li><li>Oversees the process of obtaining quotes from sub-consultants as required and leads negotiations of appropriate terms and conditions based on AECOM's standard contract and Risk committee requirements.</li><li>Monitors Salesforce entries for the business to ensure that the information entered is up to date and accurate.</li><li>Ensures that AECOM policies and procedures are followed and that all records are maintained.</li><li>Ensures that approvals are in place in line with the latest AECOM Delegations of Authority and all AECO governance processes are followed.</li><li>Verifies that all legal qualifications and the Middle East Risk Committee directives have been included in the final bid document before submission to the client.</li><li>Delivers within proposal deadlines.</li><li>Prepares presentations required for the Risk Committee.</li><li>Independently presents to the internal Risk committee for pursuits valued up to $50m.</li><li>Manages and mentors junior staff</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of professional experience in bid management, proposal development, or related business development roles</li><li>Proven expertise in managing complex tenders and RFP processes</li><li>Strong analytical and problem-solving skills with exceptional attention to detail</li><li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Excellent written and verbal communication skills in English</li><li>Demonstrated ability to manage multiple bids simultaneously while meeting tight deadlines</li><li>Experience with budget analysis, cost estimation, and financial modeling</li><li>Strong organizational and project management capabilities</li><li>Ability to work effectively in cross-functional team environments</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience working in the UAE or Middle East market</li><li>Knowledge of local procurement regulations and compliance requirements in the UAE</li><li>Previous experience leading or mentoring bid teams</li><li>Background in construction, consulting, engineering, or related industries</li><li>Experience with contract negotiation and commercial terms</li><li>Certification in project management or bid management (PMP, APMP, or equivalent)</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager - In Store Operations | MAF Retail | UAE Corporate Head Office<br><strong>ROLE SUMMARY</strong><br>The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance the customer experience, and ensure seamless campaign execution. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.</li><li>Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.&nbsp;</li><li>Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.&nbsp;</li><li>Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.&nbsp;</li><li>Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.&nbsp;</li><li>Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.&nbsp;</li><li>Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.&nbsp;</li><li>Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.&nbsp;</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.</li><li>Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.</li><li>Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.</li><li>Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.</li><li>Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.</li><li>Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

WHO ARE WE?<br><br>Data One designs, develops, and operates sustainable AI Factories and data center infrastructure. As part of our continued growth, we are looking for an HR Generalist to support our employees, managers, and day-to-day HR operations.<br><br>YOUR ROLE<br><br>As an HR Generalist, you will be responsible for supporting the full employee lifecycle and ensuring the smooth delivery of day-to-day HR operations.<br><br>You will act as a key point of contact for employees and managers on HR-related matters, maintain accurate HR data within Odoo, and contribute to recruitment, onboarding, employee relations, and site administration.<br><br>Requirements<br><br>HR Administration & Employee Lifecycle:<br><br>Manage employee lifecycle administration, including contracts, onboarding documentation, transfers, promotions, and offboarding. Prepare employment contracts, amendments, certificates, and other HR documentation in accordance with company policies and local labor regulations. Maintain accurate, confidential, and up-to-date employee records. Manage leave, absence, and attendance records and follow up on any discrepancies. Support payroll preparation by consolidating and verifying relevant employee information. Ensure compliance with internal HR policies, labor regulations, and audit requirements. Respond to employee questions regarding HR policies, benefits, and administrative procedures. <br><br>Recruitment & Onboarding:<br><br>Support hiring managers with job postings, CV screening, and interview coordination. Manage candidate communication throughout the recruitment process. Assist with reference checks and preparation of job offers. Coordinate and facilitate new employee onboarding, including welcome sessions, induction schedules, and required documentation. Work closely with IT, facilities, and department managers to ensure new employees are fully equipped from their first day. Monitor probation periods and follow up on required reviews. <br><br>Site & Office Administration:<br><br>Support day-to-day office administration, including supplies, vendors, and facilities-related requests. Coordinate with external service providers, including maintenance, security, cleaning, and catering. Support site health, safety, and compliance requirements. Coordinate logistics for meetings, employee events, and site visits. Support office budget and expense tracking when required. <br><br>Employee Relations & HR Support:<br><br>Maintain a visible and approachable HR presence and build strong relationships with employees and managers. Act as a first point of contact for employee concerns and support the resolution or escalation of grievances and workplace conflicts. Support managers with performance management, disciplinary procedures, and HR policy application. Contribute to employee engagement initiatives and internal communications. Monitor employee sentiment and escalate emerging concerns to the HR Manager. <br><br>HR Reporting & Odoo HRIS:<br><br>Maintain accurate employee data within the Odoo HRIS. Conduct regular data quality checks and correct discrepancies. Prepare standard HR reports and dashboards, including headcount, turnover, and absence reporting. Support the HR Manager with ad hoc reporting and data extraction for business and compliance requirements. <br><br>Benefits<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. 2-4 years of experience as an HR Generalist, HR Administrator, or in a similar HR position. Experience working with an HRIS system; experience with Odoo, ADP, Paycom, or Tri Net is a strong advantage. Strong understanding of HR administration processes and local labor regulations. Excellent organizational skills and strong attention to detail. Ability to handle confidential information professionally. Strong interpersonal and communication skills. Ability to manage multiple priorities across HR administration, recruitment, and site operations. Proficiency in Microsoft Office / Google Workspace and confidence working with HRIS and reporting tools. Proactive, hands-on, and service-oriented approach. Proficiency in English, French would be very much appreciated

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Service Executive</span></span></span>&nbsp;<br><span><span>(<span>20265</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all rules, procedures, and policies as communicated by the Team Leader.</span></li> <li><span>Report to duty on time with full compliance to uniform and grooming standards.</span></li> <li><span>Attend daily briefings conducted by the Front Office Team Leader or Duty Manager.</span></li> <li><span>Properly handle all office equipment and duty-related tools required for operational tasks.</span></li> <li><span>Maintain a clean, organized, and professional reception area and workspace at all times.</span></li> <li><span>Maintain accurate handover of essential information between shifts.</span></li> <li><span>Ensure full confidentiality of guest information in accordance with hotel standards.</span></li> <li><span>Contribute to achieving departmental goals and maintaining required quality documentation.</span></li> <li><span>Assist guests with all needs throughout their stay, providing warm, personalized service.</span></li> <li><span>Issue room keys following all safety and security procedures.</span></li> <li><span>Provide concierge-style information on hotel promotions, events, activities, and local attractions.</span></li> <li><span>Assist with luggage handling upon arrival and departure when required.</span></li> <li><span>Communicate guest requests and reservations effectively to the call center and ensure follow-up.</span></li> <li><span>Handle currency exchange and financial transactions in line with hotel policies.</span></li> <li><span>Support other departments when required to ensure optimum guest satisfaction.</span></li> <li><span>Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards.</span></li> <li><span>Be fully trained on high balance reports, traces reports, and downtime reports.</span></li> <li><span>Be trained in closing City Ledger, processing rebates, and managing all finance-related reports.</span></li> <li><span>Ensure all daily revenue transactions are completed accurately as per hotel policies.</span></li> <li><span>Support Opera Cloud night audit procedures.</span></li> <li><span>Prepare all operational reports required by management.</span></li> <li><span>Ensure accurate distribution of night audit reports to relevant departments.</span></li> <li><span>Be trained in life safety protocols, fire procedures, and all emergency actions.</span></li> <li><span>Attend all scheduled departmental training sessions as required.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Fluency in English is essential; proficiency in additional languages is highly desirable.</span></li> <li><span>Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently.</span></li> <li><span>Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued.</span></li> <li><span>Physical ability to lift and handle heavy objects to fulfill guest requests when necessary.</span></li> <li><span>Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines.</span></li> <li><span>Excellent guest service skills with a warm, professional, and approachable demeanor.</span></li> <li><span>Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Service Executive</span></span></span>&nbsp;<br><span><span>(<span>20264</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all rules, procedures, and policies as communicated by the Team Leader.</span></li> <li><span>Report to duty on time with full compliance to uniform and grooming standards.</span></li> <li><span>Attend daily briefings conducted by the Front Office Team Leader or Duty Manager.</span></li> <li><span>Properly handle all office equipment and duty-related tools required for operational tasks.</span></li> <li><span>Maintain a clean, organized, and professional reception area and workspace at all times.</span></li> <li><span>Maintain accurate handover of essential information between shifts.</span></li> <li><span>Ensure full confidentiality of guest information in accordance with hotel standards.</span></li> <li><span>Contribute to achieving departmental goals and maintaining required quality documentation.</span></li> <li><span>Assist guests with all needs throughout their stay, providing warm, personalized service.</span></li> <li><span>Issue room keys following all safety and security procedures.</span></li> <li><span>Provide concierge-style information on hotel promotions, events, activities, and local attractions.</span></li> <li><span>Assist with luggage handling upon arrival and departure when required.</span></li> <li><span>Communicate guest requests and reservations effectively to the call center and ensure follow-up.</span></li> <li><span>Handle currency exchange and financial transactions in line with hotel policies.</span></li> <li><span>Support other departments when required to ensure optimum guest satisfaction.</span></li> <li><span>Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards.</span></li> <li><span>Be fully trained on high balance reports, traces reports, and downtime reports.</span></li> <li><span>Be trained in closing City Ledger, processing rebates, and managing all finance-related reports.</span></li> <li><span>Ensure all daily revenue transactions are completed accurately as per hotel policies.</span></li> <li><span>Support Opera Cloud night audit procedures.</span></li> <li><span>Prepare all operational reports required by management.</span></li> <li><span>Ensure accurate distribution of night audit reports to relevant departments.</span></li> <li><span>Be trained in life safety protocols, fire procedures, and all emergency actions.</span></li> <li><span>Attend all scheduled departmental training sessions as required.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Fluency in English is essential; proficiency in additional languages is highly desirable.</span></li> <li><span>Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently.</span></li> <li><span>Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued.</span></li> <li><span>Physical ability to lift and handle heavy objects to fulfill guest requests when necessary.</span></li> <li><span>Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines.</span></li> <li><span>Excellent guest service skills with a warm, professional, and approachable demeanor.</span></li> <li><span>Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Job Description<br><br>Understands, supports and promotes the mission, vision and values of Organisation. Provides antenatal, intrapartum and postnatal care to childbearing women and their newborn according to the Midwifery Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Participates in promotion of health and delivery of health education.<br><br>Responsibilities<br><br>Leadership Demonstrates a professional commitment to patients and fellow health care professionals.<br><br>Demonstrates sound critical thinking, conflict management and problem solving ability.<br><br>Promotes and supports a collaborative practice model<br><br>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.<br><br>Participates in annual performance reviews of self and others.<br><br>Acts as role model and mentor to fellow nursing staff.<br><br>Actively participates in organisational change in a constructive manner.<br><br>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.<br><br>Acts as a preceptor to new staff as required.<br><br>Performs in-charge duties as delegated.<br><br>Management of Clinical Practice<br><br>Acts as the lead care provider for women with uncomplicated pregnancy.<br><br>Identifies pregnancy complications and risk factors and refers to the appropriate physician.<br><br>Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.<br><br>In accordance with organisation policy, provides routine antenatal, intrapartum and postnatal care for normal pregnancy including risk assessment, recognition of complications and initiation of appropriate action.<br><br>Promotes breastfeeding and complies with ‘baby friendly’ organisational initiatives.<br><br>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence.<br><br>Utilises evidence based practice in the provision of care<br><br>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care.<br><br>Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.<br><br>Prioritizes patient care based on ongoing assessment of patient needs<br><br>Participates in the referral process and utilises available resources for the provision of comprehensive care to patients and families as per organisational policy.<br><br>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.<br><br>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.<br><br>Collaborates with the interdisciplinary team to provide patient and family centred care<br><br>Administers medications according to organisation policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.<br><br>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.<br><br>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organisation policy.<br><br>Responds to all levels of emergencies according to the organisations policies and procedures.<br><br>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.<br><br>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.<br><br>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.<br><br>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.<br><br>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.<br><br>Actively participates in meetings, rounds and case conferences in the role of primary nurse.<br><br>Provides comprehensive clinical handover and reports as required to ensure patient safety<br><br>Ensures that nursing documentation is compliant with organisation policies and procedures.<br><br>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.<br><br>Establishes and maintains professional boundaries with patients and members of the health care team.<br><br>Performance Improvement/Risk Management Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.<br><br>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.<br><br>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.<br><br>Actively contributes to the organisations’ culture of patient safety.<br><br>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.<br><br>Complies with International and HAAD patient safety goals.<br><br>Actively promotes and complies with the organisation’s Infection Control policies and procedures<br><br>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organisation policy.<br><br>Education Assess patient and family education needs, plan for and provide education and evaluate outcome.<br><br>Provides a suitable environment that supports patient and family learning.<br><br>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs and empower them to make informed choices about their care.<br><br>Engages in health promotion activities in the healthcare organisation and community.<br><br>Promotes normal physiological childbirth<br><br>Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.<br><br>Supervises and teaches other staff as needed.<br><br>Completes mandatory and unit specific competencies and demonstrates ongoing competence.<br><br>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan<br><br>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.<br><br>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.<br><br>Develops and maintains own Professional Portfolio as per HA-AD policy.<br><br>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br><br>General This job description is not definitive and following periodic review may be subject to change.<br><br>The midwife will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.<br><br>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.<br><br>Upholds the organisation customer service standards at all time<br><br>Qualifications<br><br>Qualification :-<br><br>Special Certificate:-<br><br>About Us<br><br>Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.<br><br>SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.

General Manager – Oil & Gas | Abu Dhabi<br>Our client, a well-established local group company, is seeking an accomplished General Manager to lead its Oil & Gas division in Abu Dhabi.<br>This is a senior leadership opportunity for a commercially driven executive with a strong track record of scaling revenues, improving profitability, and delivering sustainable business growth within the GCC Oil & Gas sectors.<br>The successful candidate will bring 15+ years of progressive GCC experience, including a minimum of 5 years in a General Manager, Managing Director, or equivalent senior leadership role with full P&L responsibility.<br>We are particularly interested in candidates who can demonstrate:A proven track record of profitably growing and scaling a business or division Deep knowledge of the UAE and wider GCC Oil & Gas market A strong and active senior-level network across operators, utilities, EPC contractors, regulators, and key industry stakeholders Hands-on experience with ADNOC and/or ENOC pre-qualification and tendering processes A strong record of winning, negotiating, and successfully delivering high-value contracts Strong commercial, strategic, operational, and people leadership capabilities<br>This is a highly visible Senior Leadership position, reporting directly to the CEO and Board of Directors, with responsibility for the overall performance, growth, and strategic direction of the Oil & Gas division.<br>If your experience aligns with the above and you are interested in exploring this opportunity, please apply for further information.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Purpose of the Role</strong></p><br><p>To support the delivery of Property Operations, Maintenance &amp; Energy Conservation (POMEC) in IHG’s Managed &amp; Leased Hotels. This role will focus on assessing how POMEC is being delivered on existing &amp; new hotels entering IHG’s system before developing a plan to align current ways of working with those necessary to deliver the targeted outcomes required. The current Technical Assessment is to be used to establish current performance and align action plans as required.</p><br><p><strong>Delivery and Accountability&nbsp;</strong></p><br><ul><li>Leads a local community/champions team that supports data collection, report consolidation, and property-level audits.</li><li>Conducts technical assessments in designated strategic properties to evaluate POMEC delivery and identify improvement opportunities.</li><li>Prepares action plans based on assessments and ensures timely follow-up and implementation across properties.</li><li>Overseas and supports the accurate reporting of POMEC activities using Quore Property Management or other agreed systems, with input from the champions team.</li><li>Monitors compliance with local statutory codes and IHG Brand Standards, supporting property teams in preparation for annual Quality Evaluations and Technical Assessments.</li><li>Guides the implementation of energy, water, waste, and carbon reduction measures, ensuring robust and verifiable reporting through IHG’s Green Engage Program.</li><li>Provides leadership, coaching, and support for engineering/maintenance champions, as well as input into the learning and development of hotel engineering teams.</li><li>Supports hotels during crisis or emergency situations, offering technical guidance and coordination.</li><li>Assists with CAPEX planning, FF&amp;E, and maintenance reserve projects, and contributes to Property Improvement Plans where required.</li><li>Consolidates reports and delivers accurate performance updates on POMEC operations, compliance, and sustainability initiatives.</li><li>Capability, skills and knowledge of Hotel based &amp; Regional Operation team leaders on POMEC delivery</li><li>Creation of and an embedded overarching hotel POMEC strategy</li><li>Cost effective Operations &amp; Maintenance in line with budget</li><li>Energy, Water, Waste &amp; Carbon reduction in line with IHG’s targets</li></ul><p>Key Interfaces</p><br><ul><li>Regional &amp; Hotel based Executive Team Members / Heads of Department</li><li>Engineering Network of Champions</li><li>Hotel Owning Company representatives</li><li>Assigned HLG Team members for the integration of the portfolio</li><li>BRR / Risk Management Assigned to the project</li><li>CSR Team members</li><li>Contractors and suppliers (especially where technical items are under third party contracts)</li></ul><p><strong>Critical Expertise, Experience and Educational Attainment Required</strong></p><br><p>Preferred - completion of a degree, certificate or equivalent experience related to maintenance and engineering&nbsp;</p><br><p>Critical&nbsp;expertise&nbsp;&amp;&nbsp;recent&nbsp;experience:</p><br><ul><li>Proven experience in the maintenance and day-to-day operations of Building Services (MEP) within a hotel or similar environment.</li><li>Hands-on experience with POMEC activities, including planning, testing, and record keeping of preventative and reactive maintenance in line with local legal requirements, safety standards, and IHG Brand Standards.</li><li>Experience coordinating or supervising small teams or champions groups to support operational delivery and reporting.</li></ul><p>Technical Skills &amp; Knowledge:</p><br><ul><li>Trained in, or familiar with, the IHG Way of Preventive Maintenance (or equivalent preventive maintenance programs).</li><li>Working knowledge of hotel systems that support engineering and operational processes (e.g., Quore, HotSOS, Knowcross, Message Box or similar service optimization tools; Building Management Systems).</li><li>Understanding of brand standards and ability to apply them in day-to-day operations.</li><li>Recognized qualification in Building Services, Facilities Management, or equivalent technical discipline is desirable.&nbsp;</li><li>Experienced in Pre-opening / Major Renovation with Key focus towards Brand Compliances, Operational Efficiency, Brand safety &amp; Security and Sustainability measures. </li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality, and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.<br>Key job responsibilities<br>- Manage and develop a team of Area Managers<br>- Lead operational teams on a shift, deal with issues, and positively impact site performance<br>- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence<br>- Work closely with other support teams, including HR, Finance, Health and Safety, and Security<br>- Design and deliver initiatives across the sites to improve operational performance<br>A day in the life<br>You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety, and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.<br>A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support for your team to be the best managers they can be.<br>About the team<br>Customer Fulfillment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team, which handles more than 1.5 million orders every day. The team is the foundation of our business, and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.<br>The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfillment Centers, which are at the heart of Amazon’s fast-paced Operations network. Our centers are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.<br>Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyze data to help everyone across the business make smart decisions.<br>- 3+ years of employee and performance management experience<br>- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- 1+ years of performance metrics, process improvement or lean techniques experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this Opportunity</strong></p><br><br><p>We are looking for a <strong>BSS L2 SME</strong> to provide advanced support, incident and problem management, troubleshooting, RCA, and functional ownership of Netcracker Convergent Billing &amp; Rating platforms. You will ensure billing and charging services remain available, accurate, and compliant with SLA/OLA targets.</p><br><br><p><strong>What You Will Do</strong></p><br><br><p><strong>Production Support &amp; Incident Management</strong></p><br><br><ul><li>Act as the L2 SME for Netcracker Convergent Billing &amp; Rating.</li><li>Handle P1/P2 incidents and drive resolution.</li><li>Perform RCA and prepare post-incident reports.</li><li>Support complex billing, rating, and charging issues.</li><li>Ensure compliance with SLA/OLA targets.</li></ul><p><strong>Troubleshooting &amp; Operations</strong></p><br><br><ul><li>Troubleshoot issues related to charging, billing, payments, adjustments, discounts, taxation, itemization, late payment generation, and invoice formatting.</li><li>Investigate CDR ingestion, mediation, rating, billing, and invoice generation issues.</li><li>Validate data consistency across Product Catalog, Product Offering (PO), Product Structure (PS), Rating Engine, and Billing Engine.</li><li>Support complex scenarios including split charging, bill shock, taxation, and discount issues.</li><li>Monitor application performance, stability, and data integrity.</li><li>Analyze alerts, identify recurring issues, and drive permanent fixes.</li></ul><p><strong>Stakeholder &amp; Release Management</strong></p><br><br><ul><li>Act as the escalation point for L1 and offshore L2/L3 teams.</li><li>Coordinate with IT, network, mediation, integration, and Netcracker support teams.</li><li>Support business stakeholders during incidents and billing cycles.</li><li>Participate in CAB, incident reviews, and governance meetings.</li><li>Validate changes, hotfixes, patches, UAT, regression testing, and production releases.</li><li>Ensure adherence to ITIL-based change and release processes.</li></ul><p><strong>Documentation &amp; Knowledge Sharing</strong></p><br><br><ul><li>Maintain runbooks, SOPs, and known error databases.</li><li>Document troubleshooting procedures and RCA findings.</li><li>Mentor and support L1 engineers.</li></ul><p><strong>What You Will Bring</strong></p><br><br><ul><li>Bachelor's degree in Telecommunications, Computer Science, or a related field.</li><li>8+ years of Telecom BSS and Netcracker Convergent Billing &amp; Rating experience.</li><li>Hands-on experience with Product Catalog, PO, PS, Rule Engine, Discounts &amp; Promotions, Rating Engine, Billing Engine, and invoice lifecycle.</li><li>Strong understanding of event processing, split charging, bill shock, taxation, adjustments, and corrections.</li><li>Experience supporting Order-to-Cash (O2C) processes.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Experience with REST/SOAP APIs, mediation platforms, and ESB integrations.</li><li>Ability to analyze Netcracker logs and CDR flows.</li><li>Strong Unix/Linux and shell scripting skills.</li><li>Basic to intermediate SQL skills.</li><li>Knowledge of Java and JavaScript.</li><li>Understanding of SSL certificates and security configurations.</li><li>Strong knowledge of ITIL Incident, Problem, and Change Management.</li><li>Proven experience handling P1/P2 production incidents.</li><li>Experience with ServiceNow, Remedy, or JIRA.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> United Arab Emirates (AE) || Dubai</p><br><br><p><strong>Req ID:</strong>&nbsp;786302 </p><br><br><br><br><br> </div>