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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The MIS Manager – Finance is responsible for developing, managing, and enhancing the organization's Management Information System (MIS) to support strategic and operational financial decision-making. The role ensures timely, accurate, and insightful financial reporting, dashboard development, data analytics, budgeting support, and ERP data management. The incumbent will work closely with Finance, Operations, HR, Sales, Procurement, and Executive Management to provide meaningful business intelligence and drive data-driven decisions</p></li></ul><br><p><strong><em>Financial Reporting & MIS</em></strong></p><ul><li><p>Develop and maintain daily, weekly, monthly, and quarterly MIS reports.</p></li><li><p>Prepare management reports covering revenue, profitability, cash flow, expenses, and operational performance.</p></li><li><p>Generate financial dashboards for senior management and executive leadership.</p></li><li><p>Ensure timely delivery of accurate reports with actionable insights.</p></li><li><p>Analyze financial trends and identify business improvement opportunities.</p></li></ul><p><strong><em>Budgeting & Forecasting</em></strong></p><ul><li><p>Support annual budgeting and periodic forecasting processes.</p></li><li><p>Monitor budget utilization and variance analysis.</p></li><li><p>Prepare financial performance reports against approved budgets.</p></li><li><p>Assist in long-term financial planning and business projections.</p></li></ul><p><strong><em>Business Intelligence & Data Analytics</em></strong></p><ul><li><p>Transform raw financial data into meaningful business intelligence.</p></li><li><p>Design and automate dashboards using Power BI, Tableau, Excel, or similar BI tools.</p></li><li><p>Perform profitability analysis by business unit, project, customer, and product.</p></li><li><p>Develop KPIs and performance scorecards for various departments.</p></li><li><p>Conduct trend, variance, and predictive analysis to support management decisions.</p></li></ul><p><strong><em>ERP & Systems Management</em></strong></p><ul><li><p>Manage financial data integrity within ERP systems.</p></li><li><p>Coordinate with IT to improve reporting automation and system functionality.</p></li><li><p>Ensure proper integration between ERP modules and reporting tools.</p></li><li><p>Recommend process improvements through automation and digital transformation initiatives.</p></li></ul><p><strong><em>Data Governance & Compliance</em></strong></p><ul><li><p>Maintain accuracy, completeness, and consistency of financial data.</p></li><li><p>Develop data validation and reconciliation procedures.</p></li><li><p>Ensure compliance with company policies, accounting standards, and audit requirements.</p></li><li><p>Support internal and external audits by providing required reports and documentation.</p></li></ul><p><strong><em>Process Improvement</em></strong></p><ul><li><p>Identify opportunities to streamline reporting processes.</p></li><li><p>Reduce manual reporting through automation.</p></li><li><p>Standardize reporting templates across departments.</p></li><li><p>Improve reporting accuracy and turnaround time.</p></li></ul><p><strong><em>Stakeholder Management</em></strong></p><ul><li><p>Collaborate with Finance, Operations, HR, Procurement, Sales, and IT teams.</p></li><li><p>Provide analytical support to department heads.</p></li><li><p>Present financial insights and recommendations to senior management.</p></li><li><p>Train end users on reporting tools and dashboards where required.</p></li></ul><p><strong><em>Key Performance Indicators (KPIs)</em></strong></p><ul><li><p>Accuracy of MIS reports</p></li><li><p>Timely submission of management reports</p></li><li><p>Dashboard automation and efficiency improvements</p></li><li><p>Financial reporting turnaround time</p></li><li><p>Budget variance reporting accuracy</p></li><li><p>Data integrity and quality</p></li><li><p>ERP reporting effectiveness</p></li><li><p>Process automation initiatives completed</p></li><li><p>Management satisfaction with reporting quality</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>6–10 years of experience in Finance MIS, Financial Planning & Analysis (FP&A), Business Intelligence, or Financial Reporting.</p></li><li><p>Minimum 3 years in a managerial role.</p></li><li><p>Experience in ERP-based financial reporting.</p></li><li><p>Experience in real estate, construction, manufacturing, or corporate finance is an advantage.</p></li></ul><p></p></section>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
<p><strong>Team leadership and development</strong></p>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
<p><strong>Customer experience</strong></p>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
<p><strong>Operational excellence</strong></p>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<h4>What you’ll need to succeed</h4>
<li>Experience in leading a fashion retail store in the UAE</li>
<li>Currently based in the UAE</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Currently based in Abu Dhabi or open to relocating.</li>
<li>Experience in leadership role within luxury or high-end retail.</li>
<li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li>
<li>Extensive experience in a client-driven environment, within a store leadership role.</li>
<li>Leadership skills.</li>
<li>Excellent customer service skills.</li>
<li>Highly organized with exceptional time-management skills.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li>
<li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li>
<li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li>
<li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li>
<li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Brand Manager, CVRM, Gulf</b><br> </p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>At AstraZeneca we fuse the worlds of Medical and Commercial to spot opportunities and pioneer approaches that better serve our patients. Bridging Commercial and Scientific goals, we apply our people and leadership skills to launch cutting-edge products into our growing healthcare ecosystem. It takes a holistic mindset to treat each unique patient and tailor the whole experience – from early diagnosis to treatment. We step up and take accountability to deliver new ways of doing things that will create a better future for our markets.</p><br><p><b>Job Description:</b></p><br><p>The role is responsible to maximize the potential of the AstraZeneca therapeutic portfolio through professional and successful working relationships with internal and external customers. Manage the promotion, pricing, and positioning of the products in the relevant therapeutic portfolio, pre-post Launch strategy, development of a disease area vision and strategy, and effective resource allocation in order to optimize sales and profits. Strategize, write and implement the marketing plan for the brand.</p><br><p><b>Typical Accountabilities: </b></p><br><p>Strategic Leadership & Launch Excellence</p><br><ul><li><p>Own the end-to-end launch strategy generating deep customer, patient, and healthcare system insights to shape future strategy of new launches in CVRM unit</p><br></li><li><p>Develop and understand market research principles/sources/tools/methodology</p><br></li><li><p>Work with local data to contribute to forecasting models.</p><br></li><li><p>Develop Brand plan covering pre-launch, launch, and post-launch phases.</p><br></li></ul><ul><li><p>Define and execute market-shaping initiatives that establish disease awareness, stakeholder advocacy, and treatment pathway evolution with clear milestones, KPIs, and accountability mechanisms.</p><br></li><li><p>Cross-Functional Leadership</p><br></li><li><p>Serve as the strategic leader of a large matrix cross-functional team including.</p><br></li><li><p>Establish governance structures, launch readiness reviews, and performance tracking processes.</p><br></li><li><p>Drive formulary inclusion, pathway integration, and healthcare system adoption strategies.</p><br></li><li><p>Identify opportunities to expand and accelerate patient access.</p><br></li><li><p>Develop integrated omnichannel campaigns and customer engagement strategies.</p><br></li><li><p>Own launch budget allocation and resource prioritization.</p><br></li><li><p>Monitor performance and continuously optimize execution based on evolving market dynamics.</p><br></li><li><p>Act as a role model for AZ values and behaviors.</p><br></li><li><p>Foster a high-performance, collaborative, and accountable culture.</p><br></li></ul><p>Communication & Promotion</p><br><ul><li><p>Develop all campaign material and all the briefing documents to ensure maximum impact</p><br></li><li><p>Briefing and selection of agency and review performance of agency and costs to ensure optimal use of available financial resources</p><br></li><li><p>Be actively involved and leading of regional and national sales meetings/business reviews as required</p><br></li></ul><ul><li><p>Ensure full compliance of material/activities with ethical and Code of Ethics (demonstrate and ensure active respect for values, business ethics, local laws, policies, and marketing procedures)</p><br></li><li><p>Prepare cost estimates for current activities, advertising / informing about AstraZeneca brand products, and investment budgets.</p><br></li></ul><p>Stakeholder Management</p><br><ul><li><p>Build and maintain strategic relationships with key internal/external clients.</p><br></li><li><p>Lead Brand Team, developing and implementing plans for KEE development & marketing strategy implementation.</p><br></li><li><p>Cooperates with Sales Managers to empower the sales force, strengthening their capacity to implement business strategy. Though: field visits at regular intervals to gain insight on current and future marketing initiatives and ensure correct product information is delivered, providing training to the sales team on the promotional materials and product strategy, addressing internal/external questions in regard to brand strategy and promotional materials)</p><br></li><li><p>Proactive assessment of brand performance, proposing needed actions to tap on opportunities, working without supervision, successfully addressing outstanding challenges of marketing strategy implementation</p><br></li><li><p>Own a refined top list of KEEs to visit & follow up on strategic initiatives</p><br></li><li><p>Ensure proactivity of assessing brand performance together with the line manager, flag performance gaps to FH, identified areas of opportunities to drive further MS penetration</p><br></li></ul><p>Corporate responsibility:</p><br><ul><li><p>Maintains highest ethical standards and works in the spirit of AstraZeneca Code of Ethics, following rules & norms set by corporate policies</p><br></li><li><p>Ensures that all conducted activities are done in accordance with local legislation and corporate standards.</p><br></li><li><p>Timely reports (as per respective procedures): health/environment/wellbeing-related accidents; adverse events that you became aware of; change in status of your Conflict of Interest.</p><br></li></ul><p><b>Essentials for the role</b></p><br><ul><li><p>Bachelor’s degree in Medical related field</p><br></li><li><p>For external candidates, a minimum of 3<span> years</span> of marketing experience in the Pharmaceutical and/or Fast-Moving Consumer Goods (demonstrated ability to network, build and maintain relationships with key internal and external stakeholders and work cross-functionally).</p><br></li><li><p>Strong expertise in market analysis, deep market research insights mining, forecast analysis, and business case development with scenario planning</p><br></li><li><p>Market development and expansion work (Pre-Post launch)</p><br></li><li><p>Excellent Interpersonal, organizational, Cross-functional cooperation and projects management skills</p><br></li><li><p>Leadership & autonomy to initiate & execute responsibility under minimum guidance</p><br></li><li><p>Proven inspirational leadership when working with teams on guidance, alignment & commitment.</p><br></li><li><p>Financial business acumen and experience in working with various forecasting models with the ability to analyze data to formulate marketing plans.</p><br></li><li><p>Effectiveness and Productivity - ability to maximize the use of resources and produce results.</p><br></li><li><p>Stakeholders’ management to reach solutions and collaborates effectively with internal teams.</p><br></li><li><p>Ability to handle setbacks & to work in a new environment, showing clear examples of resilience</p><br></li><li><p>Proven competency in Microsoft Word, Excel, and PowerPoint, strong presentation skills</p><br></li></ul><p><b>Desirables for the role</b></p><br><ul><li><p>Specialty medicines with complex ecosystems (patients, healthcare providers, systems, payers)</p><br></li><li><p>Patient centricity - being passionate about really understanding patients, their attitudes to health, and who they interact with/are influenced by along the patient journey – to ensure patient needs are at the heart of decision-making.</p><br></li><li><p>Translate information into actionable insight - rigorously analyzing and synthesizing multiple sources of information to uncover powerful new insights that can be applied to create business advantage, both now and in the future</p><br></li><li><p>Generate game-changing ideas - unleashing and nurturing creativity to translate strategies into bold ideas that will connect with target audiences to change attitudes and deliver behavior change</p><br></li><li><p>Design compelling experiences - creating holistic, motivating campaign experiences for multiple audiences across key touchpoints to drive positive change in attitudes and behavior.</p><br></li><li><p>Execute with brilliance - delivering compelling experiences that help us create stronger connections with target audiences, rigorously reviewing performance and seizing opportunities to optimize in real-time, and to achieve greater effectiveness and efficiency</p><br></li></ul><p><b>Date Posted</b></p><br>03-Jul-2026<p><b>Closing Date</b></p><br>02-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end-to-end employee lifecycle, including recruitment coordination, onboarding, probation, confirmations, promotions, transfers, resignations, and offboarding.</p></li><li><p>Prepare and issue employment contracts, offer letters, salary revision letters, warning letters, termination letters, experience certificates, and other HR documentation.</p></li><li><p>Maintain accurate and confidential employee records, personnel files, and HR databases.</p></li><li><p>Coordinate monthly payroll inputs, including attendance, leave, overtime, deductions, and final settlements in ERP.</p></li><li><p>Ensure payroll data is accurate and submitted within deadlines.</p></li><li><p>Monitor employee attendance, leave balances, and absenteeism.</p></li><li><p>Ensure compliance with UAE Labour Law, company policies, MOHRE regulations, and WPS requirements.</p></li><li><p>Coordinate visa processing, labour contracts, Emirates ID renewals, and related documentation with the PRO.</p></li><li><p>Handle employee relations, HR queries, disciplinary processes, grievance handling, and policy implementation.</p></li><li><p>Support performance management, employee engagement initiatives, and training coordination.</p></li><li><p>Prepare HR reports, dashboards, and workforce analytics for management.</p></li><li><p>Office Management & Administration</p></li><li><p>Monitoring HR assistants and their day-to-day work tasks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· Competitive Salary Package Based on Experience and Qualification</p><p>In UAE Experience we offered a Starting Salary AED 6,000 per month, based on their performance after joining, the salary may be revised up to AED. 7000/-</p><br><p>In INDIA Experience we offered a Starting Salary AED 5,000 per month.</p><br><ul><li><p>All shortlisted candidates must provide their educational certificates and experience certificates as proof of their qualifications and HR Manager-level experience.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>WHAT YOU CAN EXPECT</b> <br><p>The Commercial Account Manager is responsible for driving profitable growth across the Middle East through business development, channel strategy execution, distributor network expansion, and commercial excellence. The role focuses on strengthening market presence, developing high-performing distribution partnerships, identifying new business opportunities, and optimizing go-to-market models to support sustainable growth across the region.</p><br><br><p>Duties will include the following:</p><br><br><br><ul><li>Drive business development initiatives and execute growth strategies across the Middle East Surface Treatment market</li><li>Develop and implement country-specific channel-to-market strategies to maximize market coverage and growth</li><li>Identify, evaluate, appoint, and develop specialized distributors and channel partners across assigned territories</li><li>Strengthen distributor capabilities and performance to support short-, medium-, and long-term business objectives</li><li>Grow market share by identifying new customers, applications, and business opportunities</li><li>Manage pricing, margins, and customer contracts to achieve revenue and profitability targets</li><li>Conduct market analysis and monitor competitive activities to identify opportunities and support commercial decision-making</li><li>Align customer and distributor requirements with supply chain activities to ensure reliable product availability and service levels</li><li>Act as the commercial interface with regional marketing and segment management teams</li><li>Provide technical and commercial support to distributors and customers to strengthen relationships and drive repeat business</li><li>Support initiatives to optimize inventory levels and reduce customer overdues</li><li>Maintain accurate reporting, sales pipeline information, contract databases, and action plans</li></ul><br><b>WHAT YOU OFFER</b> <br><ul><li>Minimum 5 years of sales and/or business development experience within Surface Treatment, Coatings, Chemicals, or related industrial markets</li><li>Proven experience in developing distribution networks, channel partners, and go-to-market strategies</li><li>Experience within the Middle East market is preferred</li><li>Strong commercial acumen with an entrepreneurial, growth-oriented, and customer-focused mindset</li><li>Demonstrated ability to build strategic relationships, negotiate effectively, and drive business growth</li><li>Strong project management, problem-solving, and conflict-resolution capabilities</li><li>Excellent communication and presentation skills, with the ability to engage effectively across all organizational levels</li><li>Proven ability to work successfully in multicultural and cross-functional environments</li><li>Proficiency in Microsoft Office; experience with SAP and/or Salesforce is advantageous</li><li>Fluent English communication skills; Arabic is highly preferred. Additional language skills such as Hindi, Malay, or German are advantageous.</li><li>Willingness to travel extensively across the Middle East</li></ul><br><b>Diversity is our greatest strength!</b> <br><p><span><span>Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.</span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Position Summary
<span></span><p> The Manager - Outreach and Engagement is responsible to promote HCT to its local community through alignment of campus practices to community requirements, events and marketing activities in coordination with Central Services. The incumbent is responsible to contribute in the establishment and maintenance of an alumni network in coordination with Central Services</p><br>
<p>Main Responsibilities :</p><br>
<ul>
<li>Lead the implementation of campus Outreach and Engagement strategic objectives and initiatives.</li>
<li>Support with the development and implementation of Outreach and Engagement's policies, procedures and processes, and monitor compliance of subordinates.</li>
<li>Maintain strong communications and engagement with Partnership Central Services to establish effective and consistent working relationship with community stakeholders such as business associations, governmental entities, NGOs and social organisations, in order to understand trends and labour needs, in addition to promoting HCT and its students.</li>
<li>Lead the identification of opportunities to promote HCT and the campus within its community through events, marketing, network of alumni, and engagement with community’s public and private organisations.</li>
<li>Oversee the alignment of campus programmes/ activities to community trends (e.g. demand and supply of talent, practices, and business requirements) and provide advice to campus’ management and academic staff on improvement opportunities.</li>
<li>Lead the establishment and maintenance of Outreach and Engagement database (related to Industry Liaison, Alumni Affairs, Events and Marketing) to enhance overall performance of the function.</li>
<li>Lead the identification of employment opportunities for HCT graduates through continuous networking activities with members of the local community, in close coordination with Alumni Affairs Central Services.</li>
<li>Represent HCT in local conferences and events to promote HCT to its local community.</li>
<li>Oversee campus events and marketing activities to ensure appropriate messages are properly broadcasted and event quality and standards are met.</li>
<li>Negotiate with advertising, marketing and event agencies to receive best service quality within allocated budget and in compliance with central directions and guidelines.</li>
<li>Manage local media involvement in coordination with Communications Central Services and in compliance with media engagement policies, procedures and processes.</li>
<li>Oversee the establishment and management of a local alumni network for the campus and its integration with the broader HCT alumni network.</li>
<li>Oversee the development and implementation of alumni programmes aiming at engaging alumni in campus activities, and providing them with continuous development opportunities, both personally and professionally.</li>
<li>Build relations with HCT alumni in the local and regional community to promote employment of HCT students and reduce their job search time.</li>
<li>Support Academic Operations with the identification of potential employers and work placement opportunities</li>
<li>Coach and mentor subordinates on a regular basis. Contribute in an effective and efficient manner to the recruitment and development of UAE Nationals.</li>
</ul>
<br><br>Requirements
<span></span><p> Qualifications</p><br>
<ul>
<li>Minimum of a bachelor’s degree in a relevant field is required e.g. Marketing, Media Relations, Communications.</li>
<li>Full English and Arabic proficiency are required.</li>
<li>Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. 5. Experience</li>
<li>Minimum of six years of work experience in Outreach and Engagement or any relevant fied with at least two years of experience in a managerial role.</li>
</ul>
<br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>We are seeking a highly skilled and proactive IT Infrastructure & Systems Administrator to manage and support the organization’s end-to-end IT infrastructure, cloud services, network operations, security, and user support across multiple business entities and locations.</p><p>The ideal candidate will have strong expertise in Microsoft technologies, networking, cloud administration, endpoint management, IT security, and vendor coordination, with the ability to independently manage enterprise IT environments and support ongoing infrastructure projects.<br></p><p>Key Responsibilities</p><p>Windows Server & Active Directory Administration</p><ul><li><p>Administer Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.</p></li><li><p>Manage user accounts, security groups, permissions, and domain policies.</p></li><li><p>Enforce organizational security standards, access controls, and compliance requirements.<br></p></li></ul><p>Server, Network & Storage Management</p><ul><li><p>Monitor, maintain, and troubleshoot servers, networks, and storage systems to ensure high availability.</p></li><li><p>Manage file servers, shared folders, NTFS permissions, SAN/NAS storage, and backup repositories.</p></li><li><p>Administer switches, routers, firewalls, VLANs, VPNs, and optimize infrastructure performance.<br></p></li></ul><p>Backup & Disaster Recovery</p><ul><li><p>Manage enterprise backup operations, restore testing, and data protection strategies.</p></li><li><p>Develop, document, and maintain disaster recovery procedures and business continuity plans.<br></p></li></ul><p>Cloud & Microsoft 365 Administration</p><ul><li><p>Administer Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint.</p></li><li><p>Manage Azure Active Directory identities, Conditional Access policies, MFA, and role-based access control.</p></li><li><p>Ensure secure cloud access, compliance, and uninterrupted user productivity.<br></p></li></ul><p>Device & Endpoint Management</p><ul><li><p>Manage endpoints using Microsoft Intune / Endpoint Manager.</p></li><li><p>Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</p></li><li><p>Ensure reliable LAN and Wi-Fi connectivity across all endpoints.<br></p></li></ul><p>Telephony & Printing Systems</p><ul><li><p>Administer Yeastar PBX systems and user configurations.</p></li><li><p>Manage UniFlow printing systems, access permissions, and troubleshooting.</p></li><li><p>Coordinate with vendors for printer maintenance and issue resolution.<br></p></li></ul><p>IT Procurement & Asset Management</p><ul><li><p>Handle end-to-end procurement of IT hardware, software, licenses, and services.</p></li><li><p>Manage vendor quotations, negotiations, contracts, renewals, and SLAs.</p></li><li><p>Maintain IT asset inventory, lifecycle management, and cost optimization initiatives.<br></p></li></ul><p>Vendor & Third-Party Coordination</p><ul><li><p>Coordinate with vendors including Microsoft, Lenovo, Dell, ISPs, and service providers.</p></li><li><p>Manage escalations, outage coordination, audits, and compliance reporting.<br></p></li></ul><p>End-User Support & Training</p><ul><li><p>Provide Level 0–1 IT support for desktops, laptops, printers, and collaboration tools.</p></li><li><p>Support Outlook, Teams, OneDrive, SharePoint, Visio, and video conferencing systems.</p></li><li><p>Conduct user awareness sessions and proactive IT health monitoring.<br></p></li></ul><p>Security & Compliance</p><ul><li><p>Monitor antivirus systems, endpoint protection, and threat mitigation activities.</p></li><li><p>Ensure compliance with IT security policies, standards, and best practices.</p></li><li><p>Recommend improvements related to IT security, infrastructure, and asset lifecycle management.<br></p></li></ul><p>Domain & Email Administration</p><ul><li><p>Manage corporate domains and email platforms end-to-end using GoDaddy and Microsoft 365.</p></li><li><p>Handle user provisioning/deprovisioning, password resets, and access management.</p></li><li><p>Manage DNS records, domain renewals, and email security configurations including MX, SPF, DKIM, and DMARC.<br></p></li></ul><p>Multi-Site IT Support & Infrastructure Projects</p><ul><li><p>Support and manage IT operations across multiple office and residential locations.</p></li><li><p>Design and implement enterprise-grade IT infrastructure including networking, Wi-Fi, CCTV, and smart systems.</p></li><li><p>Build and maintain secure VLAN architectures for staff, guests, IoT devices, and surveillance systems.</p></li><li><p>Manage internet connectivity, ISP coordination, redundancy planning, and infrastructure upgrades with minimal downtime.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Windows Server Administration</p></li><li><p>Active Directory, DNS, DHCP & Group Policy</p></li><li><p>Microsoft 365 & Azure AD Administration</p></li><li><p>Microsoft Intune / Endpoint Manager</p></li><li><p>Network Administration (Switches, Routers, Firewalls, VLANs, VPNs)</p></li><li><p>Backup & Disaster Recovery</p></li><li><p>IT Security & Compliance</p></li><li><p>SAN/NAS Storage Management</p></li><li><p>Domain & DNS Management</p></li><li><p>IT Asset & Vendor Management</p></li><li><p>Technical Troubleshooting & End-User Support<br></p></li></ul><p>Preferred Qualifications</p><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, or related field.</p></li><li><p>Relevant Microsoft, Azure, Networking, or Security certifications are an advantage.</p></li><li><p>Proven experience in enterprise IT infrastructure and multi-site support environments.<br></p></li></ul><p>Preferred Candidate Profile</p><ul><li><p>Strong analytical and troubleshooting skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>Excellent communication and vendor management skills.</p></li><li><p>Strong documentation and organizational abilities.</p></li><li><p>Proactive approach to infrastructure reliability and security.</p></li></ul><p></p></section>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p>
<p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p>
<p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p>
<p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in a leadership role within luxury fashion retail.</li>
<li>Experience within luxury retail in UAE, Kuwait or Qatar.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview of the Role</p><p>FAMCO is seeking an experienced After Sales Manager – New Product Development to drive aftermarket growth, new business development, and customer expansion across the Oil & Gas, Industrial Equipment, and Marine sectors. This role is responsible for developing and executing growth strategies for aftermarket parts, service contracts, maintenance solutions, and technical support services while identifying new revenue streams and enhancing customer retention.</p><p>The successful candidate will combine strong technical expertise with commercial leadership to drive sales growth, develop new products and services, expand market share, and build long-term relationships with customers operating within Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Applications.</p><p>What You Will Do</p><p>Sales Management and New Business Development</p><ul><li>Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions.</li><li>Drive new business development initiatives across the Oil & Gas, Marine, Industrial Equipment, and Energy sectors.</li><li>Identify and develop opportunities for new product development and service offerings that support business growth.</li><li>Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives.</li><li>Develop annual maintenance and service contract programs for customers across the United Arab Emirates.</li></ul><p>Customer and Market Development</p><ul><li>Build strong relationships with customers, contractors, engineering companies, and operators within the Oil & Gas and Marine industries.</li><li>Manage key customer accounts while identifying opportunities to increase wallet share and customer retention.</li><li>Prospect and convert customers currently utilizing competitor products and aftermarket services.</li><li>Support customers through technical consultation, service planning, and lifecycle management solutions.</li></ul><p>Product and Market Intelligence</p><ul><li>Gather market intelligence related to Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products.</li><li>Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities.</li><li>Work closely with inventory, product management, and operations teams to improve product availability and service performance.</li><li>Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.</li></ul><p>Commercial and Operational Excellence</p><ul><li>Prepare accurate sales forecasts and business plans for parts and labor revenue.</li><li>Monitor performance against sales targets and profitability objectives.</li><li>Support credit management and receivables collection activities.</li><li>Maintain a strong customer relationship management database and customer mapping strategy.</li></ul><p>Required Skills to Be Successful</p><ul><li>Strong experience in Oil & Gas Sales and Industrial Equipment Sales.</li><li>Proven success in New Business Development and New Product Development.</li><li>Experience managing aftermarket sales, service contracts, and customer support programs.</li><li>Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products.</li><li>Excellent customer relationship management and account development skills.</li><li>Strong negotiation, presentation, and commercial management capabilities.</li><li>Ability to identify market opportunities and convert them into profitable business.</li><li>Strong analytical, forecasting, and strategic planning skills.</li></ul><p>About the Team</p><p>You will join a dynamic team responsible for supporting customers across Oil & Gas, Marine, Industrial Equipment, and Energy sectors. The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>What Equips You for the Role</p><ul><li>Diploma or Degree in Mechanical Engineering.</li><li>Minimum of 5 years of experience in aftermarket sales, Oil & Gas Sales, Industrial Equipment Sales, or Marine Sales.</li><li>Proven experience in New Business Development and customer acquisition.</li><li>Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support.</li><li>Experience working with Air Compressors, Industrial Equipment, Oil & Gas Equipment, Marine Equipment, or related products.</li><li>Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors.</li><li>Demonstrated ability to manage key accounts and deliver commercial growth.</li></ul><p><br></p></div>
Congratulations, you have taken the first step towards bagging a career defining role. Join the team of superheroes that safeguard data wherever it goes.<br>About Seclore:Seclore protects the world's most sensitive data wherever it travels. Our data-centric security platform combines Enterprise Digital Rights Management, Data Classification, and Data Security Posture Management so that protection stays with the file, inside or outside the organization. Governments, banks, energy companies, and defense-sector enterprises across the Gulf trust Seclore to secure their most valuable information. The GCC is our strongest and fastest-growing region globally.<br>A sneak peek into the role:Business Development Manager- End User, Territory: UAE, Oman, Qatar Experience: 8+ years enterprise cybersecurity sales | Languages: Arabic and English required Data protection in the Gulf is no longer optional. The UAE Personal Data Protection Law, Central Bank of the UAE information security regulations, Qatar's National Cyber Security Agency mandates, and Oman's data protection framework are forcing enterprises to prove they control sensitive data at the file level. Meanwhile, national programs in defense, energy, and government are raising the bar on how intellectual property and classified information move between organizations. You will own this moment for Seclore across UAE, Oman, and Qatar: a defined enterprise territory, an established regional install base and channel ecosystem, and a platform purpose-built for the regulatory pressure your buyers are under.<br>What You Will Do:Own the full sales cycle for direct enterprise business across UAE, Oman, and Qatar, from territory planning and prospecting through negotiation and closure Sell Seclore's data-centric security portfolio, led by Enterprise DRM and Data Classification, into government, BFSI, energy, defense, and large enterprise accounts Build and run a territory plan that maintains a minimum 3x pipeline coverage against quota Develop trusted relationships with CISOs, CIOs, CTOs, and heads of information security, and translate regulatory mandates into funded security initiatives Co-sell with Seclore's channel partners and distributors in the region; drive partner-sourced pipeline while protecting deal control and margin Run structured evaluations with Seclore's presales and technical teams, positioning outcomes and deployment scope rather than open-ended proof-of-concept cycles Maintain accurate forecasting and pipeline discipline in CRM; forecast integrity is treated as a core competency, not an administrative task Represent Seclore at regional industry events, regulator-led forums, and partner activities<br>What Success Looks Like:First 90 days: Territory plan validated with leadership, top 30 target accounts mapped with entry strategy, active engagement in existing pipeline, first self-sourced qualified opportunities created First year: Quota attainment, at least half of closed business self-sourced or partner-co-developed under your direction, referenceable new-logo wins in at least two of the three countries<br>What You Bring:Required5+ years of enterprise software sales, with at least 5 years selling cybersecurity to end users in the Gulf Demonstrable, current relationships with security and IT decision-makers in UAE enterprise and government accounts; ability to open doors without waiting on channel introductions A verifiable track record of quota attainment and six-figure-plus enterprise deal closure, with named references Experience selling data security: DRM/IRM, DLP, data classification, DSPM, or adjacent categories Full professional proficiency in Arabic and English; much of this territory's government and Qatari enterprise business is conducted in Arabic Consultative, regulation-literate selling style; comfort discussing PDPL, central bank, and national cybersecurity requirements with senior buyers Based in or willing to relocate to Dubai; regular travel to Oman and Qatar<br>Strong Plus Existing relationships in Oman and Qatar government or enterprise accounts Experience selling into defense, energy, or sovereign entities History of working with regional VADs and security-focused resellers
BUSINESS INTRODUCTION<br><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLE<br><br>BI Development Manager | MAF Retail | Corporate Head Office UAE<br><br>Role Summary<br><br>The Manager – BI Development is responsible for designing, executing, and delivering end-to-end solutions based on MAF Retail business intelligence and automation delivery and Insights roadmap, in close collaboration with the business functions, and data engineers.<br><br>ROLE PROFILE<br><br>Lead Business Intelligence projects design, execution and delivery ensuring compliance and consistency with MAFR BI delivery standards and data governance. Lead the collaboration with MAFR Functions to identify key business challenges and how to tackle them through business intelligence and data analytics and actionable projects. Supervise the design, development, maintenance & real-time update, CI/CD, and governance compliance of Power BI workspaces, applications, datasets, flows, dashboards, reports, performance metrics, monitor key performance indicators (KPIs). Lead the development and maintenance of MAFR Business Intelligence glossary book for all BI activities (KPIs, measures, variables, tables, views, dimensions, naming conventions …etc.). Lead MAFR BI RLS, PLS, and OLS design, architecture, and ensure complete automated execution flow through close cooperation with Data-Engineering and Data Architecture. Co-Design with the Cloud Architecture team a unified framework for XMLA (read/write) including policy & procedures to ensure governance compliance, quality, and seamless process for the frequent data read/update on all platforms. Utilize advanced SQL, DAX, and M techniques to extract insights from large datasets and run regular quality checks to ensure maintaining the minimum data quality threshold. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability.<br><br>Requirements<br><br>Bachelor’s Degree in a computer science/engineering/math or related technical discipline7+ years in as a senior BI developer role in an international environment; creating and building complex BI solutions at enterprise level. analyses and evaluation tools for assessing/tracking performance and learning associated user behaviours with the2+ years in the retail/FMCG business is preferred Proficient in various statistical programming languages is a must, such as R/Python/SQL, etc. Strong experience in several visualization tools such as Tableau, Power BI, etc. supporting data dashboarding and reporting Good knowledge of algorithm/modelling techniques is a must, such as Logistic Regression, Linear Regression, Clustering, Decision Trees, Random Forest, SVM, KNN etc.<br><br>What We Offer<br><br>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Job Purpose <br><p>Formulate, implement and administer enterprise data management policies to ensure efficient utilization of resources and adequate protection of company's information assets. Evaluate, implement and customize backup solution/technologies and recovery solutions to meet business requirements.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p>• Define the scope and manage the execution of the data management project.<br>• Handle project planning and resource allocation.<br>• Monitor operation and optimize the process against SLA<br>• Liaise with concerned parties to build, test, release, and deploy changes.<br>• Understand business expectations and forecast future capacity requirements for the Section.<br>• Analyse business processes and determine how Information analysis and KPI can change or better support management decision making.<br>• Identify patterns and helping the business react to changing business conditions.<br>• Ensure that the system fulfils the business requirements of the project.<br>• Evaluate, implement and customizes backup solution/technologies including hardware and software procurement. Evaluate backup solution/technologies (hardware and software).<br>• Implement and customize backup and recovery operations to meet business requirements.<br>• Review and update policies, procedures, standards and operation guidelines for data management. <br>• Plan for storage capacity and growth forecasting, carries out related performance analysis and troubleshooting.<br>• Establish and renew maintenance and support agreements for hardware and software related to data management. <br>• Simplify servers, databases and data recovery to meet Service Level Agreements on production environments.<br>• Study and implement latest technologies/approaches for backup and recovery as applicable.<br>• Evaluate, test and implement upgrades and update to the backup, archive and recovery system. <br>• Analyse business goals, user needs and process improvements into data management functions and requirements.<br>• Evaluate, select and implements tools and packages (hardware and software) required for successful implementation of data management policies.<br>• Formulate and implement enterprise-wide backup/archive policies to ensure proper protection against loss or destruction of company's data assets.<br>• Formulate and maintain disaster/recovery plans to ensure continuity of company’s business in the event of computer systems being reduced or unavailable for an extended period due to a disaster or high impact incident.<br>• Provide first line support ensuring services availability and users connectivity.<br>• Conduct research for new relevant tools and technologies, recommending adoption where applicable.<br>• Perform regular audits and verifications on backup, archive and recovery activities to ensure compliance with data management and other IT Division policies in force.<br>• Liaise with application teams to ensure optimum placement and sizing of data assets for performance management. <br>• Liaise with vendors for product enquiries and resolution of all problems experienced with tools and packages.<br>• Control and manage the project budget, schedule and resource.</p><br><br><br>Job Specific Accountabilities (Part 2) <br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Supervision</strong><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>• Provide input for preparation of the Section / Department budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives. <br>• Investigate and highlight any significant variances to support effective performance and cost control<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Implement approved Section / Department policies, processes, systems, standards and procedures in order to support execution of the Section’s / Department work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>• Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>• Provide inputs to prepare Section MIS and progress reports for Company Management.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>Contact with line Manager/ peers and other employees within the company/Group as required</p><br><br><br>External Communications & Working Relationships <br><p>Contact with external parties including consultants, third party service providers, and government agencies as required </p><br><br><br>Minimum Qualification <br><p>Bachelor Degree in Computer Science, Information Technology or equivalent</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>8 years of experience</p><br><br><br>Professional Certifications <br><p>As applicable</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal<br><strong>Work Environment</strong><br>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits<br> </p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Information Technology/IT Infrastructure</p><br><br><br><br><br> </div>
<p>The Settlement Administrator provides supports for customers inquires and daily client funds
reconciliation.
• Use analytical and investigation skills to resolve customer inquiries.
• Respond to telephone and electronic enquiries in a courteous and professional manner.
• Process bank traces, chargebacks, and reversals using various 3rd party interfaces
• Investigate discrepancies and issue adjustments.
• Assist in month-end activates that include but are not limited to preparation and delivery of statements, billing, and making accounting entries.
• Safeguarding the interests of the company at all times by compliance with the Payment Card Industry (PCI) and Interac regulations.
• Follow established work priorities, ensuring that deadlines are met, and procedures are followed.
• Performing general clerical duties.
• Assist with special projects as they arise</p><p>• A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing.
• Exceptional organizational skills with demonstrated attention to detail.
• Established ability to exercise absolute discretion and maintain confidentiality.
• Highly motivated and able to work well both independently and as part of a team.
• Ability to work in a high pressure, fast paced environment.
• Confident and versatile, with ability to multi-task and prioritize work, strong time management skills.
• A desire to succeed and eagerness to learn new skills.
• Basic Excel skills are a must, preferably Intermediate to advanced skills.
• Excellent communication and interpersonal skills.</p>
<p>The Settlement Administrator provides supports for customers inquires and daily client funds
reconciliation.
• Use analytical and investigation skills to resolve customer inquiries.
• Respond to telephone and electronic enquiries in a courteous and professional manner.
• Process bank traces, chargebacks, and reversals using various 3rd party interfaces
• Investigate discrepancies and issue adjustments.
• Assist in month-end activates that include but are not limited to preparation and delivery of statements, billing, and making accounting entries.
• Safeguarding the interests of the company at all times by compliance with the Payment Card Industry (PCI) and Interac regulations.
• Follow established work priorities, ensuring that deadlines are met, and procedures are followed.
• Performing general clerical duties.
• Assist with special projects as they arise</p><p>• A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing.
• Exceptional organizational skills with demonstrated attention to detail.
• Established ability to exercise absolute discretion and maintain confidentiality.
• Highly motivated and able to work well both independently and as part of a team.
• Ability to work in a high pressure, fast paced environment.
• Confident and versatile, with ability to multi-task and prioritize work, strong time management skills.
• A desire to succeed and eagerness to learn new skills.
• Basic Excel skills are a must, preferably Intermediate to advanced skills.
• Excellent communication and interpersonal skills.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Financial Crime and Fraud Technology / Transformation – Senior Manager / Director </u></strong></p><br><p><strong>Role Overview</strong></p><br><p>KPMG Middle East is seeking to strengthen its Financial Crime and Fraud practice through the appointment of a Senior Manager / Director to lead our AI- and data-driven transformation capability.</p><br><p>This role sits within our Fraud and Financial Crime solution and will focus on delivering technology-enabled transformation across Financial Services clients, with particular emphasis on AML, sanctions, fraud, and broader financial crime domains.</p><br><p>The successful candidate will combine deep Financial Services domain expertise, strong analytical and problem-solving capabilities, and practical experience in data, analytics, and AI technologies to support clients in addressing complex regulatory and operational challenges. The role will span advisory, solution design, and implementation, driving innovative, scalable, and value-driven outcomes.</p><br><p>In addition to client delivery, the role will play a critical part in building KPMG’s market proposition, developing client relationships, and growing the practice in line with KPMG’s values and strategic priorities.</p><br><p><strong>Key Responsibilities</strong></p><br><p><i>Client Engagement & Business Development</i></p><br><ul> <li>Develop and maintain senior client relationships, including engagement with C-suite stakeholders across Financial Services.</li> <li>Lead and contribute to business development activities, including go-to-market initiatives, sales campaigns, and proposal development.</li> <li>Lead end-to-end bid processes, from opportunity qualification through to deal closure.</li> <li>Identify emerging client needs, market trends, and regulatory developments in financial crime and fraud.</li> <li>Provide strategic advisory support to clients on financial crime transformation, including technology, data, and operating model enhancements.</li></ul><p><i>Engagement Delivery</i></p><br><ul> <li>Lead the delivery of complex, technology-enabled transformation programmes, particularly those leveraging data, analytics, and AI.</li> <li>Oversee engagement quality, ensuring outputs meet KPMG standards and client expectations.</li> <li>Manage delivery risks, timelines, and budgets, ensuring successful and timely completion of projects.</li> <li>Provide guidance on solution design, architecture, and implementation approaches across financial crime use cases.</li> <li>Drive innovation and development of reusable assets and solutions.</li></ul><p><i>People Leadership & Practice Development</i></p><br><ul> <li>Lead, coach, and develop high-performing, multidisciplinary teams across data engineering, data science, and domain specialists.</li> <li>Support recruitment, resourcing, and capability development initiatives within the practice.</li> <li>Foster a collaborative, inclusive, and high-performance culture, aligned with KPMG values.</li> <li>Define and embed best practices, methodologies, and delivery standards to enhance quality and consistency.</li> <li>Contribute to the broader growth and strategic development of the Financial Crime and Fraud solution.</li></ul><p><i>Experience & Technical Capabilities</i></p><br><p><strong>Required Experience</strong></p><br><ul> <li>Extensive experience within Financial Services, with a focus on Financial Crime, Fraud, or Forensics.</li> <li>10–15+ years of experience across: <ul> <li>AML / KYC</li> <li>Sanctions</li> <li>Transaction monitoring</li> <li>Fraud detection and prevention</li> <li>Financial crime technology and transformation</li> </ul></li> <li>Proven experience leading large-scale data- and AI-driven programmes within Financial Services.</li> <li>Strong understanding of end-to-end data and analytics lifecycle</li> <li>Demonstrated ability to design and deliver technology-enabled solutions, including development of reusable assets and accelerators.</li> <li>Experience in building, mentoring, and scaling data and analytics teams.</li></ul><p><strong>Preferred Experience</strong></p><br><ul> <li>Prior experience within Big 4 or leading consulting firms.</li> <li>Exposure to RegTech / FCC technology platforms.</li> <li>Experience engaging with regulators or regulatory-driven transformation programmes.</li></ul><br> </div>