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<p><strong>JOB TITLE</strong><br>Manager - In Store Operations | MAF Retail | UAE Corporate Head Office<br><strong>ROLE SUMMARY</strong><br>The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance the customer experience, and ensure seamless campaign execution. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.</li><li>Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets. </li><li>Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns. </li><li>Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines. </li><li>Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance. </li><li>Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams. </li><li>Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities. </li><li>Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing. </li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.</li><li>Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.</li><li>Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.</li><li>Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.</li><li>Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.</li><li>Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
About us:<br><br>ARRISE is a top-tier provider of player-beloved content in the i Gaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.<br><br>Role Overview:<br><br>Purpose: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.<br><br>Key Responsibilities:<br><br>Supervisory Oversight:<br><br> Manage QC and Training departments. Assign tasks based on complexity and required skill levels. Guide and direct QC and Training review processes. Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.<br><br><br>Quality and Regulatory Compliance:<br><br> Ensure activities meet regulatory requirements and industry standards. Evaluate program quality, effectiveness, and training needs. Identify areas for improvement and forecast future program needs.<br><br><br>Department Coordination:<br><br> Oversee objectives and activities of QC Manager and Training Manager. Ensure team activities align with approved KPIs. Understand and adhere to operational processes. Minimize defects/incidents through targeted training and QC monitoring.<br><br><br>Process Improvement and Analysis:<br><br> Develop quality processes and training initiatives. Analyze data to monitor trends, evaluate service quality gaps, and improve training processes. Lead initiatives to develop and improve quality processes with the respective departments. Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.<br><br><br>Staff Management:<br><br> Provide feedback, conduct general and individual meetings, manage departmental expenses within budget. Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.<br><br><br>Reporting and Communication:<br><br> Review and approve reports for management submission. Make informational presentations to department and executive management regarding quality and training improvements.<br><br><br>Program Review and Evaluation:<br><br> Handle complex or sensitive cases. Assist in developing annual Quality Control and Training Review Plans. Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.<br><br><br>Organizational Contribution:<br><br> Exemplify desired culture and philosophies. Work effectively with management and HR team. Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws. Liaise with appropriate departments when potential needs for improvement are identified, for mitigation. Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.<br><br><br>Staff Development:<br><br> Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.<br><br><br>Operational Flexibility:<br><br> Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.<br><br><br>Required Qualifications and Skills:<br><br> A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred. Excellent communication skills, both verbal and written, in English. Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous. Extensive experience in quality monitoring and training, with significant time spent in leadership roles. Proven track record in managing QC and training departments, preferably in the i Gaming industry or similar sectors. Strong knowledge of quality monitoring and management standards and training methodologies. Proficient in data analysis tools and reporting software. Familiarity with industry-specific regulations and compliance standards. Exceptional leadership and people management skills. Ability to inspire and motivate teams towards achieving quality and training excellence. Proven ability to manage cross-functional teams and multi-disciplinary projects.<br><br><br>Strategic Thinking and Problem-Solving:<br><br> Strong strategic planning and organizational skills. Exceptional problem-solving abilities and adeptness in managing complex quality and training issues. Capacity for innovative thinking and continuous improvement. Resilience in facing challenges and unforeseen events in QC and training.<br><br><br>Join Us: As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!
Role: Engineering Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience<br>Role Overview:We are hiring for one of our clients, seeking an Engineering Manager to lead the development of high-quality, foundational large language models through supervised fine tuning and reinforcement learning from human feedback tasks.<br>Key Responsibilities:• Lead and manage teams of 20+ Python, Java Script, Java, and other language developers to execute technical tasks effectively.• Collaborate closely with researcher clients to ensure satisfaction with delivered work.• Maintain rigorous review processes to ensure the highest quality of datasets.• Oversee project transitions from initiation to stable states, taking full responsibility for delivery.• Identify and implement measures to enhance the quality of code within the team.<br>Required Skills & Qualifications:• 8+ years of professional software engineering experience, including 3+ years in an engineering management role.• Proven experience managing large technical teams in a delivery-oriented role.• Experience with Python or Java and Java Script.• Demonstrated ability to engage in hands-on technical work, identifying and resolving quality issues.• Excellent leadership and people management skills, with a focus on motivating teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the transformation of AI systems from proof of concept into proprietary intelligence with measurable impact.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
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Company:MarshDescription:<p>Marsh is a leading global insurance broker and risk management firm providing expert solutions tailored to the unique needs of clients. With a strong local presence and deep market knowledge, Marsh delivers innovative risk advisory, insurance placement, and claims management services to help businesses navigate complex risks and protect their assets effectively. Their commitment to client service and industry expertise makes them a trusted partner.</p><br><p>Marsh Dubai is seeking a "Digital Experience Manager" to work on its transformation program of initiatives. In this role you will act as the Digital Platform / Product Owner and define, prioritize, and deliver digital products that align with our strategic goals.</p><br><p>This role requires a deep understanding of Digital technologies, product management principles, delivery and adoption techniques and the insurance industry. The ideal candidate will work closely with cross-functional teams, including business, technology and data teams to create and embed Digital solutions that enhance our service offerings.</p><br><p><b><span>What is in it for you?</span></b></p><br><ul><li><p><span>Great team environment with energetic and supportive colleagues</span></p><br></li><li><p><span>Work-life balance</span></p><br></li><li><p><span>Professional environment where your career path is supported and really matters in our global organization</span></p><br></li></ul><p><b>We will count on you to:</b></p><br><ul><li><p><b>Product Vision and Strategy:</b> Leverage our global strategy to assist in develop and communicate a clear product vision and strategy for assigned digital products that aligns with the business goals.</p><br></li><li><p><b>Stakeholder Engagement:</b> Collaborate with internal stakeholders, including senior management, to understand business needs, promote the use of Digital to solve business complexity and ensure alignment with global and regional objectives.</p><br></li><li><p><b>Digital Enablement:</b> Investigate processes and outcomes to define Use Cases where a Digital solution will improve clients, carriers, and colleague ways of working.</p><br></li><li><p><b>Backlog Management:</b> Create, prioritise, and manage the Digital product demand backlog, ensuring that user stories and requirements are well-defined and actionable.</p><br></li><li><p><b>Data Management:</b> Understand data structure and data gaps within the Digital product and develop actionable items, with appropriate teams or colleagues, to improve data quality. </p><br></li><li><p><b>Delivery: </b>Work with our technology partners in sprint planning, scrums, reviews, retrospectives, etc. to ensure the success implementation of Digital product use Cases.</p><br></li><li><p><b>Cross-Functional Collaboration:</b> Work closely with business, technology and data leader and teams to ensure successful product development and delivery.</p><br></li><li><p><b>Market Research:</b> Conduct market research and competitive analysis to identify trends, opportunities, and potential challenges in the Digital and insurance sectors.</p><br></li><li><p><b>Performance Metrics:</b> Define and track key performance indicators (KPIs) to measure Digital product success, improve adoption, and drive continuous improvement.</p><br></li><li><p><b>User Experience:</b> Act as the Pacific Digital Product Advocate with global and regional teams by ensuring that products are user-friendly, accessible, and meet customer needs.</p><br></li><li><p><b>Capability and Adoption:</b> Provide training, coaching, and support to internal teams and clients on the Digital product and features to improve their utilisation.</p><br></li></ul><p><b>What you need to have:</b></p><br><ul><li><p>Bachelor’s degree in computer science, business administration, data science, or a related field</p><br></li><li><p>5 years+ of relevant work experience.</p><br></li><li><p>Experience implementing Digital solutions and embedding these into an organisation’s ways of working.</p><br></li><li><p>Strong understanding of Digital technologies and their applications in business.</p><br></li><li><p>Proficiency in Digital Solution product management.</p><br></li><li><p>Excellent communication including the ability to influence and build relationships at all levels of the organisation.</p><br></li><li><p>Strong analytical and strategic thinking abilities.</p><br></li><li><p>Experience working in fast pace Agile environments and familiarity with Agile methodologies (Scrum, Kanban).</p><br></li><li><p>Familiarity with UX/UI design principles and user-centred design methodologies.</p><br></li><li><p>Experience with project management and working in cross-functional teams.</p><br></li><li><p>Proven experience in the insurance industry or financial services.</p><br></li></ul><p><b>What makes you stand out</b></p><br><ul><li><p>Continuous improvement approach</p><br></li><li><p>Think outside of the box and a can-do attitude</p><br></li><li><p>Comfortable and experience working with technology (solutions)</p><br></li><li><p>Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel</p><br></li></ul><p><span>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.</span></p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
Locations: Dubai | Riyadh | Doha<br><br>Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>What You'll Do<br><br>As the HR Risk and Employee Relations (ER) CoE Manager in this 12- 14 month temporary role, you will play a strategic role in shaping the HR Risk and Employee Relations framework for the organisation in the Middle East. You will drive the development and implementation of policies, lead high-impact employee relations initiatives, and act as a key advisor to a senior leadership on complex workplace matters. In this capacity you will own critical HR<br><br>processes, including ER investigations.<br><br>You will act as a trusted advisor to HR services, and partner to business leaders, and employees, offering<br><br>expert guidance on best practices in employee relations, workplace conduct, and HR risk management.<br><br>Collaborating with legal, compliance, and HR teams, you will proactively address potential risks, enhance<br><br>employee experience, and foster a culture of accountability and transparency.<br><br>YOU'RE GOOD AT<br><br>Employee Relations and Conflict Resolution Managing sensitive ER cases, including investigations into grievances, misconduct, and<br><br>workplace conflicts, ensuring fair and compliant resolutions.<br><br>Providing guidance and support on complex ER matters, acting as a subject matter expert. Proactively identifying potential workplace issues and addressing them through preventative<br><br>measures, such as training or policy updates.<br><br>Maintain Middle East case data up to date in the relevant tools; documenting conversations<br><br>and preparing high quality reports.<br><br>Lead the analysis of trends and data insights on cases, outcomes and recommendations<br><br>throughout the year. Through the analysis and interpretation of internal and external ER<br><br>related data sources, identify trends and develop appropriate recommendations for value<br><br>adding and strategic ER interventions that meet organizational and customer specific<br><br>needs. Ensure the impacts of these initiatives are measurable and evidenced.<br><br>Policy Development and Implementation Owning and developing HR policies and processes related to employee relations, workplace<br><br>conduct, and HR risk management.<br><br>Collaborating with HR leadership to align policies with organizational objectives and<br><br>compliance requirements.<br><br>Ensuring that all policies are effectively communicated and understood across the<br><br>organization.<br><br>Drive efficiency improvements through offshoring/outsourcing solutions, and the application<br><br>of technology.<br><br>Knowledge Building and HR Support Supporting the HR Services team by providing structural solutions and knowledge-sharing<br><br>initiatives to enhance team capabilities in handling challenging discussions.<br><br>Developing resources, including clearly structured and complete templates, as well as<br><br>training programs to improve the HR Services team’s and other stakeholder proficiency in<br><br>managing processes independently where possible.<br><br>Ensure awareness and compliance with BCG values, enabling a welcoming and non<br><br>threatening work environment for all our staff and other contributors.<br><br>Acting as a liaison between HR Services and other functions to address escalated issues and<br><br>align on resolutions.<br><br>Collaboration and Stakeholder Engagement Building strong relationships with HR Services, other HR CoE teams to drive alignment on<br><br>ER and risk-related matters.<br><br>Acting as a trusted partner to employees, managers, and leadership by providing guidance<br><br>and ensuring fair treatment in all workplace matters.<br><br>Representing the organization in interactions with regulatory bodies or external auditors<br><br>when required<br><br>What You'll Bring<br><br>Bachelor’s degree in HR Management or Business. Educational Background in employment law or demonstrable practical experience with handling complex employment/workplace issues with a legal angle.7 years of professional experience in HR operations, employee relations, or HR risk management. Experience in employee relations (mandatory for the role). Strong understanding of workplace policies, and risk management frameworks. Excellent analytical and problem-solving skills, with an approach to addressing HR challenges. Exceptional written and verbal communication skills, with the ability to handle sensitive issues with discretion and professionalism. Collaborative mindset, with the ability to work effectively across teams & with diverse stakeholders. Your written and spoken English is excellent, Arabic is a plus<br><br>Who You'll Work With<br><br>You will collaborate closely with HR Services, legal and compliance teams to manage risk and employee relations effectively. Your role will involve working directly with employees and managers to address concerns, partnering with leadership to align risk strategies with organizational goals, and ensuring compliance with policies and regulations.<br><br>Additional info<br><br>KEY COMPETENCES<br><br>Conflict Resolution: Effectively manages and resolves workplace conflicts, ensuring fairness and compliance with organizational policies. Task Management: Balances multiple priorities efficiently, delivering high-quality outcomes in a timely manner Policy Expertise: Demonstrates deep knowledge of labor laws and organizational policies, applying them effectively in employee relations and risk management scenarios. Communication Skills: Builds trust and fosters transparency through clear, empathetic, and professional communication. Collaboration and Teamwork: Works well with cross-functional teams, aligning stakeholders on solutions and fostering a collaborative environment. Integrity and Confidentiality: Upholds the highest standards of integrity, maintaining confidentiality in all employee relations and risk management matters<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.
???????? We're Hiring: Diversity & Inclusion Manager???? Location: United Arab Emirates (UAE) ???? Employment Type: Full-Time ???? Level: Mid-Level to Senior Management???? About UsWe are committed to building a workplace where employees are treated with respect, fairness, dignity, and equal opportunity. Our people strategy focuses on creating an inclusive culture where individuals from different backgrounds, experiences, perspectives, and abilities can contribute meaningfully and develop their careers. We value inclusion, fairness, belonging, accessibility, equal opportunity, cultural awareness, and respect.???? The Role We are seeking an experienced Diversity & Inclusion Manager to develop and implement initiatives that strengthen diversity, equity, inclusion, belonging, accessibility, and equal-opportunity practices across the organization. The successful candidate will partner with HR, leadership, recruitment, learning and development, employee relations, communications, and business teams to embed inclusive practices throughout the employee lifecycle. This role is ideal for professionals with experience in Diversity & Inclusion (D&I), Diversity, Equity & Inclusion (DEI), HR, organizational development, employee engagement, talent management, culture, or people strategy.???? What You'll DoDevelop and implement the organization's diversity and inclusion strategy Align D&I initiatives with corporate values, people strategy, business objectives, and applicable UAE requirements Conduct organizational assessments to identify opportunities to strengthen inclusion and belonging Develop annual D&I plans, priorities, programs, and measurable objectives Establish D&I governance frameworks, policies, guidelines, and standards Partner with senior leadership to embed inclusion into business and people decisions Provide leaders with practical guidance on inclusive leadership and workplace practices Develop leadership programs focused on inclusive management, psychological safety, cultural awareness, and respectful workplaces Integrate inclusive principles into recruitment, onboarding, development, promotion, succession planning, and retention Work with Talent Acquisition teams to identify opportunities to improve inclusive recruitment practices Review job descriptions, candidate processes, interview practices, and selection criteria for potential barriers Support development of diverse talent pipelines in partnership with recruitment and workforce-planning teams Partner with Learning & Development to create D&I training and awareness programs Develop workshops covering topics such as unconscious bias, inclusive leadership, cultural intelligence, respectful communication, accessibility, and belonging Build awareness of inclusive workplace behaviors across all levels of the organization Establish employee-resource, affinity, or inclusion networks where appropriate Support employee communities and internal networks with governance, resources, and leadership sponsorship Develop initiatives that strengthen employee belonging and engagement Work with HR and employee-relations teams to promote fair and consistent workplace practices Support the development of policies addressing harassment, discrimination, bullying, retaliation, and inappropriate workplace behavior Ensure D&I programs are implemented consistently and sensitively Partner with Legal and HR to ensure initiatives align with applicable UAE employment and regulatory requirements Promote accessibility and reasonable workplace accommodations in collaboration with HR, Facilities, and relevant specialists Identify workplace barriers affecting employees with disabilities or accessibility needs Support inclusive workplace design and accessibility improvements Review employee policies and practices through an inclusion lens Analyze employee engagement and experience data to identify potential disparities or inclusion gaps Develop D&I dashboards and management reports using appropriate workforce data Establish KPIs covering representation, recruitment, promotion, retention, engagement, leadership participation, accessibility, and inclusion Monitor progress against D&I objectives and recommend corrective actions Conduct employee listening exercises, surveys, focus groups, and interviews Use employee feedback to identify cultural and inclusion priorities Develop action plans in response to employee feedback Partner with internal communications teams to promote D&I initiatives and organizational values Develop internal campaigns, communications, events, and educational content Support awareness activities around relevant cultural and inclusion themes Ensure communications are culturally appropriate, respectful, and aligned with organizational values Develop partnerships with universities, professional associations, community organizations, and external diversity networks where appropriate Participate in relevant industry forums and benchmarking initiatives Monitor global and regional D&I trends, research, legislation, and emerging workplace practices Benchmark organizational practices against relevant industry standards and peer organizations Develop business cases for D&I initiatives and investment Measure the effectiveness and business impact of D&I programs Track participation, engagement, outcomes, and return on investment Manage external consultants, training providers, research organizations, and D&I partners Manage D&I budgets and ensure responsible use of resources Provide regular updates, reports, and recommendations to executive leadership Support ESG and sustainability reporting where workforce diversity and inclusion metrics are relevant Collaborate with HR, ESG, Corporate Affairs, Communications, Legal, Risk, and leadership teams Maintain appropriate confidentiality when handling sensitive employee and organizational information Lead and mentor D&I specialists, program managers, or related HR professionals Build organizational capability for sustained inclusion rather than relying solely on individual programs Drive continuous improvement in workplace culture, inclusion, accessibility, and employee experience✅ What We're Looking For Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, Social Sciences, or a related discipline5–10+ years of experience in D&I/DEI, HR, organizational development, employee engagement, talent management, culture, or people strategy Proven experience designing and implementing diversity and inclusion programs Strong understanding of inclusive leadership, employee engagement, talent management, and organizational culture Experience working with senior leaders and cross-functional stakeholders Strong analytical skills and experience using workforce data to identify trends and opportunities Excellent communication, facilitation, presentation, and stakeholder-management skills Strong understanding of the UAE multicultural workplace environment is highly desirable???? Preferred Qualifications Master's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, or a related field Professional certifications in Diversity & Inclusion, HR, Organizational Development, People Analytics, or related areas Experience with recognized D&I frameworks and inclusion maturity assessments Knowledge of inclusive recruitment, accessibility, employee-resource groups, inclusive leadership, and cultural intelligence Experience using HR analytics and employee-engagement platforms Strong understanding of UAE employment and workplace requirements Experience developing D&I metrics, dashboards, and executive reporting Experience working in multinational or highly multicultural organizations Previous experience across the UAE and GCC is highly desirable Experience in technology, financial services, healthcare, aviation, hospitality, consulting, government, or large multinational organizations is an advantage Fluency in English is required; Arabic is an advantage???? What We Offer Full-time position based in the United Arab Emirates ????????Competitive salary and performance-based incentives Opportunity to influence organizational culture and employee experience Direct exposure to senior leadership and strategic people initiatives Participation in talent, culture, accessibility, and employee-engagement programs Professional development and people-strategy leadership opportunities Inclusive, multicultural, and collaborative working environment Leadership and career development opportunities Comprehensive benefits package
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Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The Manager Special Projects & Performance role is part of the regional Chief Operating Office organizational structure. The role will play a key pillar in driving strategic initiatives, business performance management, and cross-functional execution across the organization. Reporting into the Chief Operating Office structure, this role combines strategy, analytics, project management, and operational execution to support business growth, making sure priorities translate into outcomes and improving organizational performance.</p><br><p><strong>What's On Your Plate? </strong></p><br><p><strong>Reporting Business Performance</strong></p><br><p>Own full visibility of COO functional KPIs across functions & markets. Surface risks and opportunities early — before they escalate. Drive turnaround when metrics deviate, with speed and precision. Build and maintain performance reporting frameworks that are insight-driven, not just data consolidations. Present findings to senior leadership in formats that are actionable, not decorative.</p><br><p><strong>OKR & Budget PMO</strong></p><br><p>Lead OKR & budgeting cycles, ensuring alignment across functions and markets. Track OKR/budget performance, analyze variances, flag risks well in advance to course-correct and provide insights to leadership. Drive governance, planning timelines, and process improvements for financial planning. Ensure alignment between strategic priorities and financial allocations.</p><br><p><strong>COO Strategy & Planning</strong></p><br><p>Strategy Development: Translate vision into executable plans; lead annual/multi-year strategic planning cycles and competitive analysis.</p><br><p>Planning & Execution — Own integrated business planning (strategy → budget → OKRs → P&T roadmaps); drive operating cadence (plan with owners, timeline & clear accountability plan, offsites, reviews)</p><br><p>Performance & Alignment — Define company KPIs, monitor strategic initiative progress, align business units, and support COO with board/executive reporting</p><br><p><strong>Cross-Functional Special Projects</strong></p><br><p>Lead cross-functional strategic high-stakes projects requiring heavy coordination across Regional, Local, P&T. Manage stakeholder complexity across markets and functions without losing pace. Drive alignment from senior leadership to ground-level execution — and hold the thread across all of it.</p><br><p><strong>AI & Productivity</strong></p><br><p>Lead AI adoption efforts within the functional performance teams. Identify where AI tools can replace manual reporting, accelerate analysis, and enhance the team's output quality. Push the team toward smarter, faster ways of working.</p><br><br>Qualifications<br><p><strong>What Did We Order? </strong></p><br><ul><li><p>3+ years in strategy, consulting, operations, or performance management — ideally in tech or a fast-paced consumer business</p><br></li><li><p>Thought Leadership ability to drive innovation and impact</p><br></li><li><p>Analytical Mindset & strong problem-solving skills with a focus on data-driven decisions</p><br></li><li><p>Stakeholder Management, Cross-functional collaboration, Structured communicator — can compress complexity into clear, actionable output</p><br></li><li><p>Experience with financial modelling and PnL analysis strongly preferred</p><br></li><li><p>Experience using SQL, BigQuery, Looker, Tableau strongly preferred</p><br></li></ul><br><br> </div>
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<p>Key Responsibilities</p><ul><li>Partner with all departments to identify business processes and operational challenges that can be enhanced through Artificial Intelligence solutions.</li><li>Conduct business requirement gathering, process analysis, and feasibility assessments for AI initiatives.</li><li>Recommend suitable AI technologies, automation solutions, and digital innovations aligned with organizational objectives.</li><li>Lead and coordinate the implementation of AI projects across the organization, ensuring delivery within agreed scope, timelines, and budget.</li><li>Identify opportunities to implement AI tools and intelligent automation to support the planning, coordination, and execution of racing events, improving operational efficiency and service delivery where applicable.</li><li>Work closely with Racing Operations, Hospitality, Security, Finance, HR, Marketing, and other departments to identify event-specific AI use cases and implement practical solutions.</li><li>Coordinate with external vendors, consultants, and technology partners for the design, implementation, and ongoing support of AI solutions.</li><li>Collaborate with the IT team to ensure seamless integration of AI applications with existing enterprise systems.</li><li>Monitor the effectiveness, performance, and user adoption of implemented AI solutions, recommending enhancements where required.</li><li>Ensure all AI implementations comply with organizational IT policies, cybersecurity standards, data privacy requirements, and AI governance principles.</li><li>Identify opportunities to automate repetitive tasks and streamline workflows using AI technologies.</li><li>Develop business cases, project plans, implementation roadmaps, and management reports for AI initiatives.</li><li>Deliver training, awareness sessions, and user support to promote successful adoption of AI technologies across the organization.</li><li>Research emerging AI technologies and industry best practices, recommending innovative solutions to support continuous business improvement and digital transformation.</li><li>Develop AI governance guidelines, standards, and best practices to ensure the responsible, secure, and effective use of Artificial Intelligence.</li><li>Support organizational change management activities to facilitate successful AI adoption.</li><li>Perform any other duties assigned by the IT Manager.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor’s degree in computer science, Information Technology, Artificial Intelligence, Data Science, Software Engineering, or a related discipline.</li><li>Professional certifications in Artificial Intelligence, Machine Learning, Cloud Technologies, Digital Transformation, or Project Management are desirable.</li></ul><p>Experience</p><ul><li>Minimum 3 years of experience in Information Technology, including experience in AI implementation, digital transformation, business process automation, or related technology initiatives.</li><li>Experience coordinating cross-functional technology projects and engaging with business stakeholders.</li><li>Experience implementing enterprise AI platforms, Generative AI solutions, intelligent automation tools, or analytics platforms is preferred.</li></ul><p>Knowledge & Skills</p><ul><li>Strong understanding of Artificial Intelligence, Generative AI, Machine Learning, Large Language Models (LLMs), and intelligent automation technologies.</li><li>Knowledge of enterprise AI platforms such as Microsoft Copilot, Azure AI, OpenAI, Google AI, or equivalent technologies.</li><li>Strong business process analysis and requirements gathering skills.</li><li>Excellent project coordination and stakeholder management capabilities.</li><li>Knowledge of AI governance, cybersecurity, and data privacy principles.</li><li>Excellent communication, presentation, analytical, and problem-solving skills.</li><li>Ability to manage multiple projects simultaneously and work collaboratively across business functions.</li></ul><p>Key Competencies</p><ul><li>Business Partnership</li><li>Innovation & Digital Transformation</li><li>AI Solution Delivery</li><li>Project Coordination</li><li>Stakeholder Management</li><li>Analytical Thinking</li><li>Change Management</li><li>Customer Focus</li><li>Planning & Organizing</li><li>Accountability & Results Orientation</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<strong>Job Code:</strong> 353/001/442<br><strong>Industry:</strong> 3PL / Logistics & Transportation<br><br>We are seeking an experienced HR Manager to lead and oversee all human resources functions within a fast-paced logistics and transportation environment. The role is responsible for managing workforce operations, ensuring compliance with UAE labor regulations, overseeing employee relations, and driving operational excellence across blue-collar and white-collar workforces.<br>The ideal candidate will have extensive experience managing large workforces within the logistics, delivery, transportation, FMCG, or manpower outsourcing sectors and possess strong leadership and problem-solving skills. This HR Manager Job in Abu Dhabi is an excellent opportunity for professionals looking to contribute to a dynamic and rapidly growing organization.<br><br><strong>HR Department Leadership & Supervision</strong><br><ul><li>Supervise and manage all activities of the HR department.</li><li>Assign tasks, set priorities, and monitor the performance of HR team members.</li><li>Ensure HR team compliance with company policies, timelines, and quality standards.</li><li>Act as the final internal checkpoint before HR matters are escalated to management.</li></ul><strong>Workforce HR Operations</strong><br><ul><li>Oversee end-to-end HR operations for riders, drivers, and white-collar employees.</li><li>Ensure the proper execution of recruitment and onboarding activities.</li><li>Maintain employee documentation and personnel records.</li><li>Coordinate medical insurance administration.</li><li>Manage employee leave and workforce status tracking.</li><li>Handle disciplinary actions and employee investigations.</li><li>Ensure no operational disruption occurs due to HR delays.</li></ul><strong>Payroll & Workforce Administration</strong><br><ul><li>Oversee payroll coordination, including overtime calculations, deductions, and incentive administration.</li><li>Monitor employee attendance and workforce data.</li><li>Manage accommodation and transportation coordination for employees where applicable.</li><li>Ensure accurate HR reporting and workforce administration.</li></ul><strong>Compliance & Legal Oversight</strong><br><ul><li>Ensure full compliance with UAE Labor Law and MOHRE regulations.</li><li>Oversee compliance with WPS governance requirements.</li><li>Ensure compliance with medical insurance requirements and statutory obligations.</li><li>Lead and manage MOHRE inspections, audits, and investigations.</li></ul><strong>Performance Management & Reporting</strong><br><ul><li>Track and monitor KPIs such as attendance, productivity, punctuality, and operational performance.</li><li>Analyze workforce data and provide recommendations for process improvements and workforce optimization.</li><li>Prepare HR reports and management updates as required.</li></ul><strong>Leadership & Continuous Improvement</strong><br><ul><li>Lead and develop HR coordinators and operational teams.</li><li>Promote a process-driven and performance-oriented culture.</li><li>Drive operational improvements and implement HR best practices.</li><li>Support the business in a fast-paced startup environment and adapt to changing business requirements.</li></ul><br><br><ul><li>Bachelor's Degree in Human Resources, Business Administration, or a related field.</li><li>Minimum <strong>3 years of UAE experience managing large blue-collar workforces, preferably within logistics, delivery services, transportation, FMCG, manpower outsourcing, or similar high-volume environments.</strong></li><li>Experience managing riders or a workforce of approximately 500 blue-collar employees will be an advantage.</li><li><strong>Strong knowledge of UAE Labor Law, MOHRE regulations, and WPS requirements.</strong></li><li>Experience in payroll coordination, including overtime, deductions, and incentive management.</li><li>Experience handling disciplinary cases, investigations, and employee relations matters.</li><li>Strong knowledge of HRMS and attendance management systems.</li><li>Advanced proficiency in Microsoft Excel and Google Sheets.</li><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent organizational and analytical abilities.</li><li>Ability to work effectively in a fast-paced startup environment.</li><li>Strong communication skills in English; Arabic language skills will be an advantage.</li><li>Energetic, proactive, and able to manage multiple priorities effectively.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
Role: Social Media Community Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $15 - $20/hour<br>Role Overview:We are hiring for one of our clients, seeking a Community Manager to work on a full-time basis. The role involves moderating user-generated content, fostering engagement, and ensuring a positive experience for participants across digital platforms. Building and sustaining community relationships is central to this position.<br>Key Responsibilities:• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.• Develop and implement engagement strategies to grow active participation and user retention within the community.• Respond to member inquiries, feedback, and escalations in a timely and professional manner.• Collaborate with marketing and product teams to align community initiatives with broader business objectives.• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.<br>Required Skills & Qualifications:• Experience moderating online communities or forums with a focus on quality and inclusivity.• Proficiency in social media platforms and community management tools.• Strong written and verbal communication skills for public-facing interactions.• Ability to analyze data and report on community engagement metrics.• Familiarity with content moderation policies and best practices.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet industry, contributing to enhanced user trust and platform integrity. The position supports a mission-driven approach to building sustainable digital ecosystems.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<h2 class="h5">Job description</h2>
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<p>Title: Senior Manager - Credit RiskLocation: Dubai<br>
About the ClientOur client is a well-established regional bank seeking a Senior Manager - Credit Risk to join its Risk Management team in Dubai. This role will be responsible for managing credit risk across a diverse wholesale portfolio, supporting robust underwriting, portfolio oversight, and credit governance across the GCC and wider MENAT region.<br>
Key ResponsibilitiesConduct comprehensive credit assessments across a range of wholesale exposures, including large corporates, financial institutions, government-related entities, multinational clients, and institutional counterparties, supporting new facilities, renewals, amendments, and credit reviews.Evaluate borrower financial strength, risk profiles, and credit structures, preparing recommendations and risk assessments for senior approval committees.Monitor portfolio quality through review of early warning indicators, watchlist exposures, covenant compliance, concentration risks, and asset quality trends, ensuring timely identification and escalation of emerging risks.Develop and enhance credit risk frameworks, policies, procedures, and governance standards in line with regulatory expectations and the organisation’s risk appetite.Support risk reporting and strategic initiatives, including portfolio analysis, regulatory requirements, process improvements, and credit risk automation projects.<br>
Key RequirementsBachelor’s degree in Finance, Accounting, Economics, or a related discipline; professional qualifications such as CFA or CA are advantageous.10–12 years’ experience within credit risk, wholesale credit, or credit underwriting functions within a banking environment, with a minimum of 7 years’ experience across GCC or MENAT markets.Strong experience assessing complex credit exposures, including large corporates and institutional counterparties, with proven capability in financial statement analysis, credit structuring, and risk assessment.Good understanding of credit risk frameworks, IFRS 9 / ECL methodologies, portfolio management, internal rating models, and regulatory expectations.Strong stakeholder management skills with the ability to engage senior stakeholders, credit committees, and cross-functional teams effectively.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Performance & Media Marketing Manager</strong></p><p><strong>Position Summary</strong></p><p>The <strong>Performance & Media Marketing Manager </strong>is responsible for planning, executing, optimizing, and reporting on all performance marketing activities across digital channels to drive customer acquisition, lead generation, revenue growth, and marketing ROI. The role oversees campaign performance, marketing analytics, CRM integration, marketing automation, and conversion optimization while ensuring alignment with business objectives and sales targets.</p><p>The position acts as the bridge between Marketing, Sales, CRM, and Technology teams to ensure effective lead generation, lead nurturing, attribution tracking, and measurable business outcomes.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Performance Marketing Management</strong></p><ul><li><p>Develop and execute performance marketing strategies across paid digital channels including Google Ads, Meta, TikTok, LinkedIn, Programmatic, Display, and emerging platforms.</p></li><li><p>Manage end-to-end campaign planning, execution, optimization, and reporting.</p></li><li><p>Drive customer acquisition initiatives focused on lead generation, conversion, and revenue growth.</p></li><li><p>Continuously optimize campaigns to improve:</p><ul><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Conversion Rates</p></li><li><p>Customer Lifetime Value (CLV)</p></li></ul></li><li><p>Conduct audience segmentation, targeting, and remarketing strategies.</p></li></ul><br><p><strong>2. Marketing Analytics & Reporting</strong></p><ul><li><p>Establish and maintain marketing performance dashboards and executive reporting frameworks.</p></li><li><p>Monitor key marketing KPIs and provide actionable recommendations.</p></li><li><p>Analyze campaign effectiveness and customer acquisition trends.</p></li><li><p>Present monthly, quarterly, and annual performance reports to senior management.</p></li><li><p>Develop attribution models to measure marketing contribution across channels.</p></li><li><p>Translate complex marketing data into business insights and recommendations.</p></li></ul><br><p><strong>3. CRM & Marketing Automation</strong></p><ul><li><p>Manage integration between marketing platforms and CRM systems.</p></li><li><p>Ensure proper lead capture, lead routing, lead scoring, and lead tracking processes.</p></li><li><p>Develop and optimize automated lead nurturing workflows.</p></li><li><p>Work closely with Sales teams to improve lead quality and conversion rates.</p></li><li><p>Support implementation and optimization of marketing automation platforms.</p></li></ul><br><p><strong>4. Conversion Rate Optimization (CRO)</strong></p><ul><li><p>Monitor and optimize customer acquisition funnels.</p></li><li><p>Conduct A/B testing across campaigns, landing pages, advertisements, and customer journeys.</p></li><li><p>Identify drop-off points and implement corrective actions.</p></li><li><p>Improve lead-to-opportunity and opportunity-to-sale conversion rates.</p></li></ul><br><p><strong>5. Budget Management</strong></p><ul><li><p>Manage and optimize annual marketing budgets.</p></li><li><p>Allocate budgets across channels based on performance and ROI.</p></li><li><p>Monitor marketing spend and ensure cost efficiency.</p></li><li><p>Provide forecasting and budget utilization reports.</p></li></ul><br><p><strong>6. Technology & Data Management</strong></p><ul><li><p>Oversee marketing technology platforms including:</p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Google Tag Manager (GTM)</p></li><li><p>CRM Platforms</p></li><li><p>Marketing Automation Tools</p></li><li><p>Dashboard and Reporting Solutions</p></li></ul></li><li><p>Ensure data accuracy and campaign tracking integrity.</p></li><li><p>Implement best practices in conversion tracking, attribution, and performance measurement.</p></li></ul><br><p><strong>7. Market Intelligence & Innovation</strong></p><ul><li><p>Monitor industry trends, digital marketing developments, and competitor activities.</p></li><li><p>Evaluate emerging marketing technologies and AI-driven solutions.</p></li><li><p>Recommend innovative approaches to improve marketing efficiency and effectiveness.</p></li><li><p>Drive continuous improvement initiatives across marketing operations.</p></li></ul><br><p><strong>8. Stakeholder Management</strong></p><ul><li><p>Collaborate closely with Sales, CRM, IT, Customer Service, and external agencies.</p></li><li><p>Manage relationships with digital media agencies, technology vendors, and platform partners.</p></li><li><p>Support leadership with strategic marketing recommendations and business cases.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Marketing Qualified Leads (MQLs)</p></li><li><p>Sales Qualified Leads (SQLs)</p></li><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Marketing ROI</p></li><li><p>Lead-to-Sale Conversion Rate</p></li><li><p>Website Conversion Rate</p></li><li><p>Lead Response Time</p></li><li><p>Marketing Attribution Accuracy</p></li><li><p>Budget Utilization Efficiency</p></li><li><p>Revenue Generated from Marketing Activities</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Marketing, Business Administration, Analytics, Information Technology, or related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>10+ years of experience in Performance Marketing, Digital Marketing, Marketing Analytics, or Customer Acquisition.</p></li><li><p>Experience managing large-scale marketing budgets.</p></li><li><p>Experience working with CRM and marketing automation platforms.</p></li><li><p>Proven track record in lead generation and conversion optimization.</p></li><li><p>Experience within Real Estate, Property Development, Hospitality, Financial Services, or similar sectors is preferred.</p></li></ul><br><p><strong>Technical Skills</strong></p><p><strong>Marketing Platforms</strong></p><ul><li><p>Google Ads</p></li><li><p>Meta Ads</p></li><li><p>TikTok Ads</p></li><li><p>LinkedIn Ads</p></li><li><p>Programmatic Advertising Platforms</p></li></ul><p><strong>Analytics & Reporting</strong></p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Looker Studio</p></li><li><p>Power BI</p></li><li><p>Tableau</p></li><li><p>Marketing Attribution Tools</p></li></ul><p><strong>CRM & Automation</strong></p><ul><li><p>Salesforce</p></li><li><p>HubSpot</p></li><li><p>Zoho CRM</p></li><li><p>Marketing Automation Platforms</p></li></ul><p><strong>Additional Skills</strong></p><ul><li><p>Google Tag Manager (GTM)</p></li><li><p>Conversion Tracking</p></li><li><p>Server-Side Tracking</p></li><li><p>A/B Testing</p></li><li><p>Funnel Analysis</p></li><li><p>Marketing Automation</p></li><li><p>AI-driven Marketing Tools</p></li></ul><br><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Job Summary We are seeking an experienced Finance Manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance.<br> The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.<br> Key Responsibilities Manage all finance and accounting operations of the company.<br> Prepare monthly, quarterly, and annual financial statements and management reports.<br> Monitor cash flow, working capital, and banking relationships.<br> Develop and manage annual budgets, forecasts, and financial planning activities.<br> Analyze transportation, fleet, warehousing, and operational costs to improve profitability.<br> Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.<br> Oversee accounts payable, accounts receivable, payroll, and general ledger activities.<br> Coordinate with external auditors, banks, and regulatory authorities.<br> Implement financial controls, policies, and procedures to safeguard company assets.<br> Provide financial analysis and recommendations to senior management for strategic decision-making.<br> Monitor KPIs and support operational teams with cost optimization initiatives.<br> Competitive Salary Medical Insurance Annual Air Ticket Annual Leave as per company policy Bachelor's Degree in Finance, Accounting, or related field.<br> Professional qualification such as CPA, ACCA, CMA, or CA is preferred.<br> Minimum 8 years of finance experience, with at least 3 years in a managerial role.<br> Experience in Logistics, Transportation, Freight Forwarding, Supply Chain, or Fleet Management industry preferred.<br> Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.<br> Proficiency in ERP systems and Microsoft Excel.<br> Knowledge of VAT, taxation, and financial compliance requirements.<br> Strong leadership, analytical, and communication skills.<br></span> </div>
<p>JOB PURPOSE:
Reporting into the Country Manager, the Service Manager will lead a team of Service Engineers to ensure operational, technical and financial performance targets are met for their assigned depot.
This will include service improvement and any associated financial budgetary oversight while constantly seeking improvements to drive operational excellence. In this highly autonomous role, he will also develop and implement plans to ensure that projects and repairs are delivered on time and within the specified budget.
The Service Manager will also play an active part in strengthening our existing customer relationships by providing expert advice and servicing their customers to an extremely high standard. He will also support the wider business teams by identifying opportunities for additional, repeat or new business.
This is a hands-on role, working on a variety of powered access equipment working on site and off site. It is based in the depot but will also require travel to sites when required.
KEY RESPONSIBILITIES:
Maintenance Operations
• Manage the operational technical service functions across the assigned geographical region to ensure project plans and timescales are met
• Drive, implement the operational excellence (Tech-X) programme to ensure continual improvements throughout the Engineering department
• Monitor operational and financial data and review against agreed forecasts and targets
• Implement technical strategy to deliver the high-quality fleet reliability and service to our customers
• Produce monthly service schedule and organise workload of engineers to ensure all work is completed in accordance within agreed timescales
• Identify, plan, procure and logistically manage the fleet, tools and materials to service demand
• Maintain fleet performance and appearance as per manufacturer and company guidelines
• Produce month-end reports and analysis such as machine reliability, breakdown and performance and inspection for senior management review. Provide recommendations for improvements where necessary
• Ensure pre-delivery inspections (PDI) of each machine is carried out at depot or on site as required, and is in conformance with manufacturers specification and company policy Lead the required activity to customer breakdowns to ensure prompt and considered response to the despatch of mobile service engineers
• Establish safety and security procedures. Ensures that all health and safety legislation is adhered to
Team Management
• Support the Country Manager with recruitment and selection of engineering staff
• Day-to-day service management of the technical service teams
• Ensure performance of all staff achieves agreed objectives
• Identify training and development needs of service engineer staff and provide training and development in line with achievement of individual, depot and corporate objectives
• Responsible for understanding and practicing appropriate safety procedures as follows:
• Act as safely at work as you would elsewhere, if not more so
• Use the tools available to you to maintain a safe environment
• Participate in the safety training programme to educate yourself on hazards, safety practices, and rules
• Communicate about unsafe practices and conditions
• Always follow safety rules and regulations</p><p>The chosen candidate will meet ALL the essential criteria below:
ESSENTIAL
• Extensive technical knowledge within the powered access, heavy plant, construction or engineering industry sector
• An in-depth understanding of global standard operating procedures and governance
• Must have a successful track record in hands on experience and be able to demonstrate highly effective engineering skills with hydraulics, pneumatics, electrical, mechanical and diesel engines
• Ability to analyse data, diagnose root cause engineering issues and take action to deliver sustained improvement
• Understanding of business planning activities including cost management and cost recovery, resource management and organisational design
• Costs control and financial knowledge
• Must be fully conversant with Health & Safety legislation
• Must have previous experience of managing engineering teams and motivating employees to perform as a team
• A clean driving licence
DESIRABLE
• Educational qualification in any industry-related field
• IPAF Operator Licence and /or IPAF Demonstrator Licence
• Experience working abroad or managing multicultural teams
Key Demographic Requirements - applicants must be:
Based in UAE</p>
<h2 class="h5">Job description</h2>
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<span>Welcome to PxGeo PxGeo is a subsea solutions company that combines innovative proprietary technology with decades of operational experience across every major basin to deliver seismic and autonomous subsea solutions efficiently, reliably and on time.<br> What's the role?<br> Official job title is Product Manager – Source and will be based in Dubai, UAE.<br> The position will lead the development, optimization, and lifecycle management of seismic source technologies and solutions.<br> This role will be responsible for defining product strategy, driving innovation, and delivering products that enhance seismic acquisition performance, operational efficiency, data quality, safety, and sustainability.<br> The ideal candidate will possess a strong understanding of seismic acquisition methodologies, source systems (marine), product management practices, and customer requirements across the energy, geophysical, and subsurface imaging sectors.<br> Working closely with engineering, operations, commercial, and customer teams, the position will translate market needs into product roadmaps and commercially successful solutions.<br> Key responsibilities include: Develop and execute the product strategy, vision, roadmap, and value proposition for seismic source equipment, systems, and related digital solutions.<br> Identify market opportunities, emerging technologies, customer requirements, and competitive trends to drive product innovation and investment decisions.<br> Build business cases and prioritize product initiatives based on commercial value, operational impact, and strategic objectives.<br> Engage with customers, acquisition teams, geophysicists, and other industry stakeholders to understand operational challenges and evolving market needs.<br> Gather, analyze, and incorporate customer feedback and market intelligence to continuously enhance product offerings and maintain competitive differentiation.<br> Lead the product lifecycle from concept to commercialization by collaborating with engineering, R&D, software, operations, manufacturing, and supply chain teams.<br> Translate customer and business requirements into detailed product specifications and oversee development, testing, validation, launch, and deployment activities.<br> Ensure products meet performance, reliability, quality, safety, and regulatory requirements while delivering operational excellence.<br> Monitor product performance through KPIs, customer feedback, and field data, driving continuous improvements in productivity, source efficiency, data quality, and cost optimization.<br> Partner with sales and business development teams to support customer engagements, proposals, tenders, technical presentations, and go-to-market activities.<br> Develop product documentation, training materials, pricing strategies, and commercial plans to maximize product adoption, profitability, and market share.<br> Represent the company at customer meetings, industry conferences, exhibitions, and technical forums, serving as the subject matter expert for seismic source solutions.<br> Who are we looking for?<br> Bachelor’s degree in Engineering, Geophysics, Marine Engineering, Ocean Engineering, Physics, Business, or a related technical discipline.<br> 7+ years of experience in product management, preferably in the energy or marine technology sectors.<br> Strong knowledge of underwater seismic acquisition and related technologies.<br> Proven track record of managing the product lifecycle from concept to launch.<br> Excellent analytical and strategic thinking skills.<br> Ability to collaborate effectively with cross-functional teams and communicate ideas clearly.<br> Results-driven mindset with strong project management skills.<br> Willingness to travel as needed for client engagement and product demonstrations</span> </div>
<p><h4>About the role</h4>
<p>We are seeking an experienced and commercially driven holiday manager to lead and grow the leisure travel business in Ajman, UAE. This role is responsible for driving sales performance, managing holiday operations, and curating exceptional travel experiences for clients while ensuring profitability and customer satisfaction.</p>
<p>The successful candidate will oversee end-to-end holiday package management, develop strategic partnerships, and lead a team of travel consultants to deliver high-quality service and innovative travel solutions.</p>
<h4>Location</h4>
<p>Ajman, UAE</p>
<h4>About the requirements</h4>
<p><strong>Sales & commercial management</strong><br>
Promote and sell holiday and travel products to achieve revenue targets and profitability<br>
Analyse sales data and performance metrics to optimise strategies and offerings<br>
Develop marketing strategies in collaboration with internal teams to drive customer acquisition</p>
<p><strong>Team leadership</strong><br>
Lead and support a team of travel consultants, fostering a culture of excellence and innovation<br>
Provide guidance, training, and ongoing support to enhance team performance</p>
<p><strong>Product development & partnerships</strong><br>
Design and curate customised holiday packages tailored to client preferences and budgets<br>
Develop and maintain partnerships with tourism boards, airlines, hotels, and vendors<br>
Negotiate contracts to secure competitive rates and high-quality services</p>
<p><strong>Operations & customer experience</strong><br>
Oversee end-to-end holiday planning, including itinerary creation and on-ground coordination<br>
Ensure high standards of customer service, addressing client queries and concerns promptly<br>
Monitor market trends and customer feedback to continuously improve offerings</p>
<p><strong>Compliance & process management</strong><br>
Ensure adherence to travel regulations, safety standards, and company policies<br>
Manage logistical aspects and ensure seamless execution of travel services</p>
<h4>About you</h4>
<p>Bachelor’s degree in tourism management, business administration, or a related field<br>
Minimum 10 years of experience in travel management, sales, or a similar leadership role<br>
Proven track record in managing complex travel itineraries and vendor relationships<br>
Strong analytical, organisational, and problem-solving skills<br>
Excellent interpersonal and communication abilities<br>
Experience with MS Office and travel systems<br>
Arabic language skills preferred<br>
UAE driving licence is mandatory<br>
Industry certifications (e.g. IATA) are an advantage</p>
<h4>Job scams notice</h4>
<p>Your safety and data security matter to us.<br>
We are committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please disregard it.</p>
<h4>About ManpowerGroup, parent company of Manpower, Experis and Talent Solutions</h4>
<p>ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are consistently recognized for our commitment to diversity, inclusion, equality, and ethical business practices, including being named one of the world's most ethical companies multiple times.</p></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking an experienced and commercially driven holiday manager to lead and grow the leisure travel business in Ajman, UAE. This role is responsible for driving sales performance, managing holiday operations, and curating exceptional travel experiences for clients while ensuring profitability and customer satisfaction.</p>
<p>The successful candidate will oversee end-to-end holiday package management, develop strategic partnerships, and lead a team of travel consultants to deliver high-quality service and innovative travel solutions.</p>
<h4>Location</h4>
<p>Ajman, UAE</p>
<h4>About the requirements</h4>
<p><strong>Sales & commercial management</strong><br>
Promote and sell holiday and travel products to achieve revenue targets and profitability<br>
Analyse sales data and performance metrics to optimise strategies and offerings<br>
Develop marketing strategies in collaboration with internal teams to drive customer acquisition</p>
<p><strong>Team leadership</strong><br>
Lead and support a team of travel consultants, fostering a culture of excellence and innovation<br>
Provide guidance, training, and ongoing support to enhance team performance</p>
<p><strong>Product development & partnerships</strong><br>
Design and curate customised holiday packages tailored to client preferences and budgets<br>
Develop and maintain partnerships with tourism boards, airlines, hotels, and vendors<br>
Negotiate contracts to secure competitive rates and high-quality services</p>
<p><strong>Operations & customer experience</strong><br>
Oversee end-to-end holiday planning, including itinerary creation and on-ground coordination<br>
Ensure high standards of customer service, addressing client queries and concerns promptly<br>
Monitor market trends and customer feedback to continuously improve offerings</p>
<p><strong>Compliance & process management</strong><br>
Ensure adherence to travel regulations, safety standards, and company policies<br>
Manage logistical aspects and ensure seamless execution of travel services</p>
<h4>About you</h4>
<p>Bachelor’s degree in tourism management, business administration, or a related field<br>
Minimum 10 years of experience in travel management, sales, or a similar leadership role<br>
Proven track record in managing complex travel itineraries and vendor relationships<br>
Strong analytical, organisational, and problem-solving skills<br>
Excellent interpersonal and communication abilities<br>
Experience with MS Office and travel systems<br>
Arabic language skills preferred<br>
UAE driving licence is mandatory<br>
Industry certifications (e.g. IATA) are an advantage</p>
<h4>Job scams notice</h4>
<p>Your safety and data security matter to us.<br>
We are committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please disregard it.</p>
<h4>About ManpowerGroup, parent company of Manpower, Experis and Talent Solutions</h4>
<p>ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are consistently recognized for our commitment to diversity, inclusion, equality, and ethical business practices, including being named one of the world's most ethical companies multiple times.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>We are looking for a Sr. Solutions Manager to join the MENA Brand Innovation Lab team. In this role, you will be responsible for shaping and delivering custom advertising solutions for some of the region's largest and most innovative brands.<br>You will work closely with Sales, Account Management, Creative, Ad Tech, and Product teams to translate advertiser objectives into scalable, customer-focused programs. You will own the end-to-end campaign lifecycle from BIL's end- from opportunity qualification and solution development through execution, measurement, and post-campaign insights. You will also play a key role in scaling BIL's presence across MENA by building repeatable frameworks, identifying market opportunities, and strengthening relationships with advertisers and agency partners.<br>The ideal candidate is a strategic problem solver with a strong understanding of the digital advertising landscape, excellent program management skills, and the ability to influence cross-functional teams without direct authority. You are comfortable navigating ambiguity, managing multiple priorities, and driving complex initiatives from concept to launch across multiple markets. <br>Key job responsibilities<br>1. Own the end-to-end custom solutions lifecycle for MENA advertisers, from opportunity qualification and solution development through execution and post-campaign reporting<br>2. Partner with Sales and Account Management teams to identify, shape, and drive custom opportunities that deliver incremental revenue<br>3. Develop insight-driven advertising solutions leveraging Amazon's products, assets, and capabilities to address advertiser objectives<br>4. Drive cross-functional teams across Creative, Ad Tech, Product, and Operations to deliver high-quality programs at scale<br>5. Build scalable frameworks, playbooks, and best practices that strengthen Brand Innovation Lab's impact across the MENA region<br>6. Analyze campaign performance, surface actionable insights, and serve as a trusted strategic partner to advertisers, agencies, and internal stakeholders<br>About the team<br>Amazon Ads' Brand Innovation Lab (BIL) is a global creative team that develops custom advertising solutions for brands. We combine Amazon's unique first-party insights, owned channels, and emerging technology to create breakthrough campaigns that go beyond standard ad products. The MENA BIL team partners with advertisers across the region to design and deliver bespoke, full-funnel experiences - from custom landing pages and shoppable experiences to integrated campaigns across the Amazon canvas for domestic and cross-border campaigns. <br>- 7+ years of digital advertising and client facing roles with a focus on data analysis experience<br>- Experience with annual brand and media planning<br>- Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc.<br>- Experience analyzing data and best practices to assess performance drivers<br>- MBA<br>- Excellent communication and presentation skills (written and verbal)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><u><strong>Role Summary:</strong></u></p><br><p>We are looking for a dynamic and analytical <strong>Key Account Manager</strong> to join our team. This role will focus on developing and executing strategic plans to maximize the value of our key restaurant partnerships. You will be responsible for leveraging data insights, managing cross-functional projects, and ensuring our key accounts achieve sustained growth and success on the platform.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><p><strong>Strategic Account Management:</strong></p><br><ul><li>Define and execute comprehensive account strategies that align with Talabat’s business objectives and maximize revenue growth for key accounts.</li></ul><p><strong>Data-Driven Insights:</strong></p><br><ul><li><p>Lead rigorous analysis of sales data, customer insights, operational metrics, and market trends to guide strategic decision-making and identify scalable growth opportunities.</p><br></li></ul><p><strong>Project Management:</strong></p><br><ul><li><p>Lead cross-functional projects involving multiple teams (marketing, product, operations, finance) to optimize account performance, enhance partner experience, and implement new business initiatives.</p><br></li></ul><p><strong>Relationship Building:</strong></p><br><ul><li><p>Establish and nurture strong, long-term partnerships with key stakeholders at partner restaurants to ensure collaboration and mutual growth.</p><br></li></ul><p><strong>Performance Tracking:</strong></p><br><ul><li><p>Establish robust KPIs and dashboards to track account health, performance trends, and project outcomes; communicate insights and recommendations to internal leadership and external partners</p><br></li></ul><p><strong>Negotiations & Renewals:</strong></p><br><ul><li><p>Manage contract negotiations, renewals, and commercial terms to maximize revenue and maintain competitive positioning.</p><br></li></ul><p><strong>Market & Competitor Analysis:</strong></p><br><ul><li><p>Stay updated on industry trends and competitors’ activities to adapt strategies and provide insights proactively.</p><br></li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business Sales, Strategy, or a related field.</li><li>4–6 years of experience in account management, strategic partnerships, or commercial roles.</li><li>Strong track record in owning strategic projects, building cross-functional alignment, and delivering results.</li><li>Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.</li><li>Excellent communication and relationship-building skills.</li><li>Self-starter with strong project management capabilities and attention to detail.</li><li>Experience in e-commerce, food delivery, or tech is a strong advantage.</li><li>Proficiency in CRM tools (e.g., Salesforce) and Excel or data dashboards.</li></ul><br>Additional Information<br><p><u><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></u></p><br><ul><li><p><strong>Grow With Us:</strong> We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</p><br></li><li><p><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</p><br></li><li><p><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</p><br></li><li><p><strong>Fun & Community:</strong> Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</p><br></li><li><p><strong>Daily Perks:</strong> From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</p><br></li><li><p><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</p><br></li></ul><br><br> </div>
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<p>Location: Abu Dhabi, United Arab EmiratesThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.For over 50 years, Thales has been a trusted partner of the United Arab Emirates, providing innovative and cutting-edge solutions in Defence, Aeropsace and Cyber & Digital, aligned with the nation’s long-term vision. With a strong local presence and more than 500 employees across three offices, Thales is deeply embedded within the UAE’s ecosystem. Thales Emarat Technologies plays a pivotal role as a key industrial enabler, fostering national sovereignty, self-reliance, and innovation. Through localization, strategic collaboration, and exporting ‘Made in the Emirates’ technologies to global markets, we contribute significantly to the UAE’s ambitious growth and development while helping build a future we call all trust.</p><p><b>JOB OBJECTIVE </b></p><br><p>The Local Project Manager plans, budgets, oversees and documents all the local aspects of the Project. The PM works closely with the upper management to make sure the scope and delivery of the Project is on schedule.</p><br><p>In particular, the local Project Manager oversees all local activities, delivery, commissioning, interface with the UAE Customer and the End Users, contract management and payment recoveries.</p><br><p><b>ROLES & RESPONSIBILITIES</b></p><br><p>The PM oversees all the aspects of the project management life cycle. Moreover, he provides the framework that will support all stakeholders and project teams to ensure successful delivery.</p><br><p>Additional responsibilities include:</p><br><ul><li>Managing the project to achieve contractual KPI.</li><li>Managing the local team .</li><li>Coordinating and completing the project on time within budget and within scope.</li><li>Setting deadlines, monitoring and summarizing the project’s progress.</li><li>Project Reviews: Providing project status, risks and issues (preparing reports for upper management regarding project’s status).</li><li>Assuming program interface with Thales Business Lines .</li><li>Ensure strong customer relationships (manage the interface between Thales, the Customer, and the End Users).</li><li>Supervise and manage the compliant delivery of all required items to ensure timely cash payments from the Customer, as per the Contract</li><li>Providing a central repository for project data (contractual, technical, financial)</li><li>Providing a centralized management structure for the project management functions.</li><li>Leading and directing cross-functional teams to deliver the project within the constraints of schedule, budget and resources.</li><li>Capitalizing on best practices and proposing recommendation and improvement.</li></ul><p><b>WORK EXPERIENCE REQUIREMENTS </b></p><br><ul><li>Proven working experience as a Project Manager and at least 5 years of experience in a related area.</li><li>Excellent knowledge of management methods and techniques.</li><li>Highly organized and capable planner with excellent attention to details.</li></ul><p><b>QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS </b></p><br><ul><li>Bachelor degree in a related field.</li></ul><ul><li><i>Certification as a project management professional (PMP).</i></li><li>Project Risk Management, statistical data analysis, program and portfolio management.</li><li>Budget and expense control</li><li>Planning</li><li>Proficiency in English – Arabic as a plus</li></ul><p><b>PREFERRED SKILLS </b></p><br><ul><li>Must be an appropriate organizational fit for the Thales culture, that is, exhibit the Thales values of Compliance, Respect, Innovation, Responsibility, Teamwork</li><li>Ability to meet cost, time and quality objectives when delivering projects</li><li>Strong communicator; able to build strong relationships and convey complex issues concisely and accurately.</li><li>Effective presentation and negotiation skills</li><li>Good <b>time-management skills</b> with a problem-solving attitude</li><li><b>Analytical skills:</b> Ability to solve problems, analyzing data and making decisions affecting the project.</li><li>Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency</li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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United Arab Emirates </div>
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