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Manager – Deal Advisory / Transaction Services (Financial Due Diligence)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<p><b>Job Description</b></p><br> <p><b>Designation</b>: Manager – Deal Advisory / Transaction Services (Financial Due Diligence) – Energy and Natural Resources</p><br> <p><b><u>Core Technical Skills</u></b></p><br> <p><b>Financial Due Diligence & Transaction Execution</b></p><br> <ul><li>Extensive experience leading buy-side and sell-side financial due diligence engagements across a range of transaction sizes and structures.</li><li>Strong understanding of key deal drivers and transaction risks, with the ability to identify and communicate issues that may impact valuation, pricing, deal structure, financing, or post-deal integration.</li><li>Lead the end-to-end execution of financial due diligence engagements, including planning, scoping, data request management, analysis, reporting, and client presentations.</li><li>Perform and oversee analysis of quality of earnings, normalized EBITDA, net debt, working capital requirements, cash flow generation, and other key financial metrics.</li><li>Evaluate historical financial performance, business trends, earnings sustainability, and underlying operational drivers.</li><li>Review management forecasts, business plans, and financial models, assessing key assumptions, sensitivities, and risks relevant to the transaction.</li><li>Translate complex financial analyses into clear, concise, and commercially relevant insights for private equity, corporate, infrastructure, and sovereign investors.</li><li>Prepare and review high-quality due diligence reports, ensuring findings are focused on matters most relevant to client investment decisions.</li><li>Identify, prioritize, and communicate critical transaction issues and develop practical recommendations to support client decision-making.</li><li>Coordinate with valuation, tax, strategy, operational, ESG, and other specialist teams to deliver integrated transaction advice.</li></ul> <p><b>Energy and Natural Resources Expertise</b></p><br> <ul><li>Demonstrated experience advising on transactions within the energy, natural resources, and infrastructure sectors, including oil & gas, petrochemicals, mining & metals, power & utilities, renewables, energy transition, and related industrial assets.</li><li>Understanding of sector-specific value drivers, operating metrics, commercial structures, regulatory frameworks, and financial reporting considerations.</li><li>Experience assessing project-based businesses, long-term contracts, commodity price exposure, reserve/resource-based assets, regulated businesses, and capital-intensive operating models.</li><li>Ability to evaluate sector-specific risks and opportunities and articulate their impact on earnings, cash flows, valuation, and transaction structure.</li><li>Knowledge of energy transition trends, decarbonization initiatives, renewable energy markets, and emerging infrastructure investment themes is advantageous.</li></ul> <p><b>Project & Client Management</b></p><br> <ul><li>Manage multiple concurrent engagements, ensuring delivery within agreed timelines, budgets, and quality standards.</li><li>Lead engagement teams and allocate resources effectively across workstreams.</li><li>Develop and maintain strong working relationships with clients, target management teams, investors, lenders, and other transaction stakeholders.</li><li>Proactively manage client expectations and ensure a high standard of client service throughout the transaction lifecycle.</li><li>Understand transaction objectives and tailor analyses and deliverables to address key client concerns and investment considerations.</li><li>Facilitate effective coordination across internal and external stakeholders to ensure efficient project execution.</li><li>Escalate key risks, issues, and commercial matters to Directors and Partners in a timely manner.</li><li>Monitor project economics, including scope management, budgets, billing, collections, and profitability.</li><li>Ensure compliance with firm risk management, independence, quality control, and engagement documentation requirements.</li></ul> <p><b>Communication, Stakeholder Management & Presentation Skills</b></p><br> <ul><li>Excellent written and verbal communication skills, with the ability to distill complex financial and operational issues into clear, concise, and commercially relevant messages.</li><li>Lead or co-lead management meetings, diligence sessions, data request discussions, status calls, and report debriefs with clients, targets, investors, lenders, and other transaction stakeholders.</li><li>Present due diligence findings, key risks, and deal considerations confidently to senior management, investment teams, executive stakeholders, and investment committees.</li><li>Facilitate discussions between multiple parties and drive alignment on key transaction matters in a professional and constructive manner.</li><li>Demonstrate strong interviewing and information-gathering skills when interacting with target management teams and functional leaders.</li><li>Effectively communicate project priorities, findings, and expectations to engagement teams, ensuring efficient execution and high-quality deliverables.</li><li>Adapt communication style to different audiences, ranging from operational management to C-suite executives, boards, and investors.</li><li>Prepare and review client-ready reports, presentations, and other transaction deliverables to a consistently high professional standard.</li></ul> <p><b>Leadership & Advisory Skills</b></p><br> <ul><li>Build trusted relationships with clients, management teams, investors, and other transaction stakeholders.</li><li>Demonstrate commercial awareness and an ability to understand transaction rationale, investment objectives, and broader market dynamics.</li><li>Collaborate effectively across service lines to identify opportunities for broader client support and integrated deal solutions.</li><li>Exercise sound judgment and make informed decisions in complex and fast-paced transaction environments.</li><li>Challenge assumptions constructively and provide independent, evidence-based perspectives to clients and internal stakeholders.</li><li>Coach, mentor, and develop junior team members through continuous feedback, technical guidance, and on-the-job training.</li><li>Foster a high-performance team environment that emphasizes quality, accountability, collaboration, and professional development.</li><li>Establish clear performance expectations and support team members in achieving their career development objectives.</li><li>Uphold the highest standards of professional integrity, ethics, independence, and risk management.</li></ul> <p><b>Qualifications & Experience</b></p><br> <ul><li>Bachelor's degree in Accounting, Finance, Economics, Engineering, or a related discipline.</li><li>Professional qualification such as ACA, ACCA, CPA, CA, CFA, or equivalent.</li><li>Significant experience in financial due diligence, transaction services, deal advisory, audit, corporate finance, or a related field.</li><li>Proven experience managing due diligence engagements and leading teams in a professional services environment.</li><li>Demonstrated transaction experience within the energy, natural resources, infrastructure, or related sectors.</li><li>Strong analytical, financial modelling, and financial statement analysis capabilities.</li><li>Experience working with private equity, sovereign wealth funds, infrastructure investors, corporates, lenders, and other transaction participants is advantageous.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<span><b>Job Summary</b> <br></span><p><span>We are seeking a dedicated Manager for Servicing and Transacting based in Dubai, focused on delivering exceptional client servicing specifically for UAE Nationals. This role merges operational management, compliance oversight, and client-focused process enhancement to support the ongoing growth and transformation of our retail banking operations.</span></p><br><br><p><span><strong>Operational Excellence and Governance</strong></span></p><br><br><ul><li><span>Lead compliance efforts ensuring all operational practices within the unit adhere strictly to the Bank's risk, security, and compliance standards. Deliver clear training and guidelines to reinforce operational integrity and mitigate risks effectively.</span></li><li><span>Collaborate closely with the Retail Products team to support the successful implementation and ongoing management of new product rollouts and special projects. Set and monitor Service Level Agreements (SLAs), Turnaround Times (TATs), productivity, and accuracy, ensuring optimal customer experience.</span></li><li><span>Drive process review and system enhancements by working directly with stakeholders and users, aiming to streamline workflows and increase operational efficiency.</span></li><li><span>Implement and maintain unit policies and procedures aligned with Group standards, fostering a culture of consistency and accountability.</span></li><li><span>Champion quality service delivery to affluent and retail clients ensuring experiences exceed expectations and meet predefined service standards.</span></li><li><span>Promote a continuous improvement mindset by reviewing controls, processes, and systems to enhance quality, cut costs, and reduce inefficiencies.</span></li><li><span>Engage with diverse internal stakeholders across business functions to build synergies, drive strategic alignment, and streamline operational objectives with the bank's broader mission.</span></li></ul><p><span>This role requires a proactive leader skilled in operational governance and customer service excellence, committed to supporting UAE Nationals and advancing the banks’ objectives through strategic collaboration and innovation.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Key Responsibilities:</strong></span></p><br><br><ul><li><span>Partner with Process Governance & Control, Business Risk Management, and other key stakeholders to assure robust, updated process documentation and controls are meticulously implemented across local and GBS operations.</span></li><li><span>Lead migration initiatives to transfer select activities to GBS centres, leveraging regional capabilities for enhanced cost-efficiency, service quality, and risk mitigation.</span></li><li><span>Coordinate comprehensive Business Continuity Planning (BCP), Disaster Recovery (DR), and Business Impact Analysis (BIA) strategies to ensure operational resilience and preparedness.</span></li><li><span>Regularly review vendor operations to ensure full compliance and alignment with the Group’s vendor management policies and frameworks.</span></li><li><span>Drive efficiency initiatives by standardising operations while rigorously managing costs and investments to sustain a high-performing and financially disciplined business environment.</span></li><li><span>Prioritise and oversee operational issues with focus on controlled rollout of new products and platforms that align with the Bank’s architectural standards to enhance client servicing experiences.</span></li><li><span>Implement technological and architectural improvements to reduce dependencies that hinder client service delivery, enabling smoother end-to-end servicing and transacting journeys.</span></li><li><span>Utilise advanced data analytics, including predictive modelling and AI tools, to gain insights and continuously elevate service standards and operational effectiveness.</span></li></ul><br> <br><p><span>Location: Dubai, United Arab Emirates</span></p><br><br> <br><p><span>Employment Type: Full-Time, Office-Based</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span><strong>Our Ideal Candidate</strong></span></p><br><br><ul><li><span>Proven operational experience within a complex financial services environment, preferably with a strong background in wealth and retail banking servicing.</span></li><li><span>Proficiency in data analytics tools and techniques to derive actionable insights that drive operational improvements and client satisfaction.</span></li><li><span>Exceptional communication skills, able to engage with diverse teams and senior stakeholders effectively and persuasively.</span></li><li><span>Demonstrates strong collaboration capabilities, fostering teamwork and partnerships across multi-functional teams to achieve common goals.</span></li><li><span>Culturally aware with understanding of the UAE market dynamics and UAE Nationals’ needs, contributing to a tailored and inclusive banking service.</span></li><li><span>Strong problem-solving skills with a keen eye for process optimisations and risk reduction strategies.</span></li></ul><br><b>About Standard Chartered</b> <br><p><span>Standard Chartered is a leading international bank with a rich heritage spanning more than 170 years. We combine global reach with a deep understanding of local markets, making us uniquely positioned to drive commerce and prosperity across emerging and developed economies. Our commitment to innovation, integrity, and inclusion shapes everything we do.</span></p><br><br><p><span>We value diverse perspectives, and foster an inclusive culture where every individual is empowered to grow and contribute meaningfully. Our purpose—to drive commerce and prosperity through our unique diversity—is reflected in how we support our clients, colleagues, and communities. We pride ourselves on living and promoting our valued behaviours, which include doing the right thing, challenging the status quo, continually striving for excellence, and collaborating across boundaries.</span></p><br><br><p><span>Joining Standard Chartered means being part of an organisation that not only seeks financial success but also strives to make a positive social impact and promote sustainable development globally.</span></p><br><br><b>What we offer</b> <br><p><span>In alignment with our Fair Pay Charter, we provide a comprehensive and competitive remuneration package supporting your overall wellbeing and career progression.</span></p><br><br><ul><li><span>Robust retirement savings plans, alongside medical and life insurance options, with flexibility to tailor benefits based on individual needs.</span></li><li><span>Generous paid time off policies including annual leave, parental leave (up to 20 weeks maternity), sabbaticals, and volunteering leave to maintain a healthy work-life balance.</span></li><li><span>Flexible working arrangements enabling balance between office and home-based work, designed to foster productivity and wellbeing.</span></li><li><span>Access to a variety of wellbeing programs such as dedicated mental health support platforms, resilience training, and global Employee Assistance Programs.</span></li><li><span>A vibrant learning culture with continuous opportunities to upskill and reskill through digital, virtual, and classroom-based trainings.</span></li><li><span>A truly inclusive workplace that embraces diversity, enabling everyone to thrive and reach their full potential.</span></li></ul><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The general/company manager will serve as the principal executive responsible for the overall management, commercial performance, operational continuity, and organizational advancement of the construction division. The role provides direct oversight of all management functions within the division, including branch operations across the country, ensuring that corporate objectives, operational standards, and strategic priorities are consistently upheld throughout the organization. The position carries accountability for unifying the efforts of all departments, branches, projects, and support functions under a common direction while safeguarding profitability, client confidence, regulatory compliance, and sustainable growth.</p><p>Job Description:</p><ol type="1"><li><p>Strategic Leadership & Business Growth</p></li></ol><p>a. Develop and execute the company's strategic agenda in alignment with approved business objectives.</p><p>b. Identify pathways for growth, diversification, and market penetration that contribute to long-term sustainability.</p><p>c. Advance initiatives that strengthen organizational capability, competitive standing, and commercial relevance.</p><p>d. Convert executive vision into actionable business plans and measurable achievements. e. Anticipate industry developments and position the company to capitalize on emerging opportunities.</p><ol type="1"><li><p>Operational Management</p></li></ol><p>a. Exercise overall managerial oversight of the Construction Division, including all branches, projects, facilities, and operational units established across the Emirates of the UAE.</p><p>b. Direct and coordinate the activities of department managers, branch managers, project managers, and functional heads to ensure organizational alignment and operational consistency.</p><p>c. Ensure corporate policies, management directives, operational procedures, and quality standards are uniformly implemented across all locations.</p><p>d. Maintain visibility over the performance, resource requirements, and operational effectiveness of each branch and business unit.</p><p>e. Facilitate collaboration between head office functions and branch operations to achieve seamless execution and efficient service delivery.</p><p>f. Ensure projects, services, and contractual commitments are delivered in accordance with approved schedules, budgets, quality expectations, and client requirements.</p><p>g. Promote the optimum deployment of manpower, equipment, facilities, and support resources throughout the division.</p><p>h. Resolve operational constraints and organizational challenges that may affect productivity, profitability, or business continuity.</p><ol type="1"><li><p>Commercial Stewardship & Financial Sustainability</p></li></ol><p>a. Direct the preparation and administration of annual budgets, forecasts, and financial plans.</p><p>b. Monitor financial performance and ensure prudent utilization of company resources.</p><p>c. Review financial indicators, cost structures, and operational expenditures to enhance profitability and value creation.</p><p>d. Recommend measures that strengthen financial resilience and commercial performance. e. Support revenue generation initiatives through informed planning and resource optimization.</p><ol type="1"><li><p>Market Development & Stakeholder Engagement</p></li></ol><p>a. Cultivate relationships with clients, consultants, suppliers, government entities, and strategic partners.</p><p>b. Represent the company in negotiations, commercial discussions, industry forums, and high-level engagements.</p><p>c. Pursue opportunities that expand the company's portfolio, client base, and geographic presence.</p><p>d. Support tendering, proposal development, and contractual negotiations that advance business objectives.</p><p>e. Safeguard client confidence through responsive engagement and dependable service delivery.</p><ol type="1"><li><p>Governance, Compliance & Corporate Safeguards</p></li></ol><p>a. Establish measures that protect the company against operational, financial, contractual, legal, and reputational exposures.</p><p>b. Develop and maintain business continuity and organizational resilience frameworks.</p><p>c. Ensure adherence to applicable legislation, regulatory requirements, contractual obligations, and company policies.</p><p>d. Maintain robust governance practices, internal controls, and accountability mechanisms. e. Promote ethical conduct and responsible decision-making throughout the organization. 6. Quality, Heath, Safety & Environmental Responsibility (QHSE)</p><p>a. Promote a culture where quality, safety, and environmental responsibility form part of everyday operations.</p><p>b. Monitor organizational performance against established standards and initiate corrective actions where necessary.</p><p>c. Encourage preventive practices that minimize incidents, defects, and operational disruptions.</p><p>d. Support sustainable practices that enhance organizational credibility and long-term performance.</p><ol type="1"><li><p>Organizational Capability & Leadership Development</p></li></ol><p>a. Provide direction and guidance to department managers and key personnel.</p><p>b. Foster a professional environment characterized by accountability, collaboration, and continuous advancement.</p><p>c. Oversee talent development, succession readiness, and workforce planning initiatives.</p><p>d. Conduct performance reviews and support the development of future organizational leaders.</p><p>e. Encourage innovation, ownership, and continuous improvement across all levels of the company.</p><ol type="1"><li><p>Business Intelligence & Performance Management</p></li></ol><p>a. Evaluate operational, financial, and organizational information to support sound business decisions.</p><p>b. Establish and monitor meaningful performance indicators across all departments and business functions.</p><p>c. Review dashboards, reports, and analytical findings to identify trends, opportunities, and areas requiring intervention.</p><p>d. Present concise business assessments, strategic recommendations, and performance updates to the CEO.</p><p>e. Maintain transparent communication channels that support informed decision-making and organizational alignment.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>
Bachelor's Degree in Civil Engineering, Construction Management, Business Administration, or a related discipline. Professional certifications or advanced studies in business management, corporate leadership, project management, finance, or data analytics shall be considered advantageous.
Experience:
Minimum ten (10) years of progressively responsible leadership experience within the construction, industrial, infrastructure, or related sectors.
Demonstrated experience overseeing multidisciplinary teams, operational functions, and commercial activities.
Proven track record in managing large-scale projects, business growth initiatives, and organizational performance.
Technical Proficiency :
Strong understanding of construction operations, project execution methodologies, and commercial management principles.
Proficiency in Microsoft Office applications and business reporting tools.
Familiarity with enterprise systems and project management platforms such as SAP, Primavera P6, AutoCAD, Revit, or equivalent solutions is desirable.
Ability to interpret financial, operational, and performance data for executive decision-making.</p><p></p></section>
About the role<br> The Graduate Project Manager role provides the essential coordination and structural support required to execute complex mandates for our clients, including an ongoing engagement for a Dubai-based financial services firm. We require an organized thinker who can track various project components without losing sight of the core strategic objectives. This position ensures that our principals can focus on high-level advisory while the mechanics of each project remain precise, timely, and well-documented.<br> <br>About Arabian Private Holdings<br> Arabian Private Holdings was founded on the principle that many critical business problems do not fit the traditional large-firm consulting model. A board facing a succession question or a family group weighing a capital injection does not need a team of twelve associates and a hundred-page methodology deck. They need experienced partners who can sit with a problem, form a rigorous view, and defend it. Our work covers corporate strategy, governance, and operating model efficiency for some of the most significant family groups, listed corporations, and government entities in the region. We operate as a remote firm, choosing to prioritize the quality of our analysis and the strength of our relationships over traditional office overhead. If a project is not a fit for our expertise, we are direct about it. If it is, we stay involved until the decision is made and the results are delivered.<br> <br>What you will do Maintain project timelines and internal resource logs for our current mandate with a Dubai-based financial services firm. Conduct targeted research into market trends and regulatory changes that affect client portfolios and holding company structures. Assist principals in drafting concise briefing notes and governance frameworks that translate complex data into clear recommendations. Track the status of different workstreams to ensure no detail is overlooked during a client scaling transition. Form a preliminary view on operational bottlenecks based on data provided by clients and internal analysis. Organize internal documentation and records so that the rationale for every decision is preserved and easily accessible. Prepare summary reports that outline project progress and highlight potential risks to the timeline. Support the principals in coordinating communication across different stakeholder groups involved in a mandate. <br><br>What we are looking for A high level of written precision and the ability to explain logical steps clearly in plain English. Natural curiosity about how large holding companies and financial institutions operate and generate value. Strong organizational habits that allow you to manage multiple threads of a mandate simultaneously without losing focus. A degree in business, economics, or a related field that demonstrates analytical training and academic rigor. Comfort working in a fully remote environment that requires proactive communication and self-direction. The ability to identify when a project is drifting from its original scope and call attention to it early. <br><br>How we work<br> We have replaced the traditional office with a model that prioritizes the quality of analysis over physical presence. Every member of the firm works remotely, using clear communication and shared documentation to stay aligned on our mandates. Mentoring happens through direct involvement in partner-level work rather than through formal training programs or HR initiatives. We value a quiet, focused approach where everyone is accountable for the outcome of the client engagement. Our firm avoids the aggressive growth targets of larger consultancies, focusing instead on delivering clarity for a select number of clients who value independent, honest advice.<br> <br>What the role offers Direct exposure to senior principals and high-stakes corporate decision-making processes. A permanent, full-time position that is 100 percent remote. Competitive pay that is attractive for the entry-level market. The opportunity to contribute to significant projects, such as our current work with a Dubai-based financial services firm. A professional environment that values intellectual rigor and respects professional boundaries.
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<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food & Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>
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General Information
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Req # <br>
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Career area: <br>
Project Management <br>
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Country/Region: <br>
United Arab Emirates <br>
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State: <br>
Dubai <br>
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City: <br>
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Date: <br>
Friday, June 26, 2026 <br>
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Full-time <br>
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<strong>Additional Locations</strong>: * United Arab Emirates - Dubai <br>
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Why Work at Lenovo
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We are Lenovo. We do what we say. We own what we do. We WOW our customers. <br>Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). <br><br> This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.<br>
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Description and Requirements
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<br><p>Join Lenovo's EMEA Digital Transformation team and play a key role in driving strategic digital initiatives across the region. As a Digital Transformation Project Manager, you'll partner with business leaders to deliver impactful transformation projects, optimize business processes, and accelerate the adoption of innovative digital capabilities that enable operational excellence and business growth.</p><br><br><p><strong>What Will You Do</strong></p><br><ul><li>Partner with EMEA business leaders to translate strategic priorities into scalable digital transformation initiatives.</li><li>Manage the end-to-end portfolio of strategic Digital Transformation (DT) projects, ensuring successful delivery through the stage-gate governance process.</li><li>Act as the primary liaison between business stakeholders and DT project teams, driving alignment and execution across functions.</li><li>Identify business process improvement opportunities and recommend digital solutions that enhance operational efficiency and user experience.</li><li>Analyze project and operational data to identify gaps, risks, and opportunities, driving continuous improvement.</li><li>Support day-to-day business operations by maximizing the adoption and effective use of Lenovo's digital capabilities.</li><li>Collaborate closely with Change Management to drive user adoption of new tools, processes, and digital initiatives.</li><li>Monitor solution performance and ensure digital capabilities meet business needs, reliability, and quality standards.</li></ul><strong>What Do You Bring</strong><ul><li>Experience managing cross-functional digital transformation, business transformation, or enterprise technology projects.</li><li>Strong project and portfolio management skills, with exposure to structured project governance or stage-gate methodologies.</li><li>Ability to bridge business and technology, translating business needs into practical digital solutions.</li><li>Excellent stakeholder management skills, with experience influencing senior leaders across multiple functions.</li><li>Strong analytical and problem-solving abilities, with confidence interpreting data to drive business decisions.</li><li>Experience identifying process improvement opportunities and implementing operational best practices.</li><li>Strong communication and collaboration skills, with the ability to thrive in a fast-paced, matrixed environment.</li><li>A proactive, customer-focused mindset with a passion for driving business transformation and continuous improvement.</li></ul>
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<em><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</span></em><br>
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<strong>Additional Locations</strong>: * United Arab Emirates - Dubai <br>
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<br><strong>AI PROCESSING NOTICE</strong><br>We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.<br><br>
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<h2 class="h5">Job description</h2>
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<p><strong>Marketing Manager, Brand, Middle East</strong></p><br><br>
<p><strong>Location:</strong> Dubai, UAE</p><br><br>
<strong>About the team</strong>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.</p><br><br>
<strong>About the role</strong>
<p>We are looking for an experienced Marketing Manager to join our Middle East Marketing team at Deliveroo. Based in the UAE, this role covers marketing projects and campaign management across the Middle East, with a focus on the UAE and Kuwait. In this role, you will be at the heart of bringing our local marketing initiatives and campaigns to life, from initial brief through to delivery, ensuring we show up consistently and compellingly across every channel and market.</p><br><br>
<p>Reporting into the Marketing team lead, you will be responsible for coordinating and executing integrated marketing campaigns and projects across the UAE and Kuwait that connect emotionally with our customers and strengthen Deliveroo’s position as a loved, trusted brand. This is a high-impact role for a marketer who is comfortable wearing multiple hats. You will own projects end-to-end, setting the pace, aligning contributors, and making sure delivery happens across a full breadth of marketing initiatives. It requires a balance of creative sensibility, strong project management skills, and a data-driven mindset to continuously improve how we show up in the world.</p><br><br>
<strong>What you’ll be doing</strong>
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<p><strong>Planning & Execution:</strong> Own the end-to-end delivery of marketing projects and campaigns, acting as the project lead who sets timelines, aligns contributors, and drives accountability across teams to ensure initiatives and campaigns land on time, on budget, and to the highest creative standard.</p><br><br>
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<p><strong>Integrated Campaign Coordination</strong>: Work cross-functionally with media, CRM, social, PR/comms, and central vertical and marketing teams to plan and execute local brand campaigns across the UAE and Middle East, ensuring consistent and effective activation across all channels (ATL, OOH, digital, social, in-app).</p><br><br>
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<p><strong>Briefing & Stakeholder Management:</strong> Write clear, insight-led creative briefs and manage the feedback and approval process with internal creative teams and external agencies, championing the work while staying aligned to marketing goals and brand guidelines.</p><br><br>
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<p><strong>Performance Tracking & Reporting:</strong> Track campaign KPIs, compile post-campaign reports, and translate learnings into clear recommendations to improve future brand activity.</p><br><br>
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<p><strong>Budget & Timeline Management</strong>: Own and track campaign budgets and delivery timelines, flagging risks proactively and ensuring efficient use of marketing spend.</p><br><br>
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<p><strong>Market & Competitor Intelligence</strong>: Stay informed on market trends, competitor campaigns, and cultural moments, using insights to inform creative strategy and identify brand-building opportunities.</p><br><br>
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<p><strong>Stakeholder Management:</strong> Act as the connective tissue across workstreams, building strong relationships with local and central teams, agencies, and partners, and ensuring all contributors are clear on priorities, timelines, and what is expected of them to drive campaigns forward.</p><br><br>
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<strong>What you’ll need to thrive</strong>
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<p>Minimum 6-8 years of experience in brand marketing, campaign and project management, or a related marketing discipline, ideally in tech</p><br><br>
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<p>Proven experience managing integrated brand campaigns end-to-end, ideally across multiple channels and markets</p><br><br>
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<p>A strong eye for creative quality combined with the ability to give clear, constructive feedback to agencies and internal teams</p><br><br>
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<p>Excellent project management skills: you’re highly organised, detail-oriented, and able to manage multiple workstreams simultaneously without dropping the ball</p><br><br>
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<p>Analytically minded: comfortable pulling and interpreting campaign performance data to develop actionable insights</p><br><br>
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<p>Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams and senior stakeholders</p><br><br>
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<p>A self-starter attitude: you take ownership, move quickly, and find ways to make things happen in a fast-paced, matrixed environment</p><br><br>
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<p>A natural project owner: equally at home driving a brand campaign as a partner activation, a tentpole seasonal moment, or a cross-functional commercial initiative, bringing the same clarity, rigour, and drive to every brief you pick up</p><br><br>
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<p>Familiarity with the UAE and Kuwait markets, including an understanding of local consumer behaviour, cultural moments (i.e. Ramadan, Eid, National Days), and the competitive landscape in both markets</p><br><br>
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<strong>Why Deliveroo</strong>
<p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><br><br>
<p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><br><br>
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<strong>Workplace & Benefits</strong>
<p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><br><br>
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<strong>Diversity</strong>
<p>At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><br><br>
<p>We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p><br><br>
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<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><br> <ul><li>As the Manager of Process & Compliance, you will support the Head of P&C in leading ERP implementations and enhancements for both UAE and Overseas Automotive businesses. </li><li>You will oversee risk assessment and process improvement initiatives to drive efficiencies, standardization, automation, and technology enablement. </li><li>This role champions governance and compliance through data analytics and internal controls, ensuring alignment with business objectives and regulatory standards.</li></ul> <p><b>What You Will Do:</b></p><br> <p><b>System Development and Implementation</b></p><br> <ul><li>Act as Finance Lead in ERP implementation & enhancements across the automotive business and finance operations, focusing on standardization and automation.</li><li>Support digital transformation initiatives to leverage technology for process automation and data-driven decision-making.</li><li>Ensure robust and consistent automotive processes across all business units and integration with financial books.</li></ul> <p><b>Process Specialisation and Support</b></p><br> <ul><li>Lead efforts to streamline and standardize processes for efficiency, accuracy, and compliance.</li><li>Identify bottlenecks and inefficiencies, implementing solutions for optimized workflow and resource utilization.</li><li>Share best practices across all business units.</li></ul> <p><b>Process Optimization</b></p><br> <ul><li>Develop and execute a strategy for process optimization and compliance aligned with organizational goals.</li><li>Identify opportunities for improvement and innovation to enhance processes, systems, and controls.</li><li>Lead efforts to streamline and standardize processes, ensuring efficiency, accuracy, and compliance.</li></ul> <p><b>Compliance</b></p><br> <ul><li>Ensure all processes comply with relevant regulations and standards.</li><li>Develop and maintain compliance policies and procedures.</li><li>Establish exception management alerts and dashboards to ensure ongoing compliance.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Strong foundational understanding of finance operating systems and business processes with a compliance mindset.</li><li>Analytical and process-oriented with expertise in SAP inbound and outbound processes.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>Bachelor's degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree is a plus.</li><li>Minimum of 2-4 years of experience with at least 2 years of supporting SAP/other ERP processes.</li><li>Relevant professional qualifications and certifications (e.g., CA, CPA, CMA, SAP) is advantageous.</li><li>Experience in the Automotive/retail industry preferred.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<p>The Sales & Marketing Manager will be responsible for driving business growth, developing new client relationships, and expanding market presence across the UAE. </p><p>The role will focus on generating new business opportunities within Analytics, Consulting, Digital Transformation, and Technology Services while leading strategic sales and marketing initiatives aligned with organizational growth objectives.</p><p>The role will also be responsible for establishing sales processes, strengthening lead generation strategies, and supporting the overall commercial growth of the business.</p><p>Key Responsibilities:</p><p>Business Development & Sales</p><ul><li>Identify, develop, and convert new business opportunities across target markets and industries.</li><li>Manage the complete sales cycle from lead generation and qualification through proposal submission, negotiation, and deal closure.</li><li>Build and maintain a strong sales pipeline with accurate tracking of opportunities and client interactions.</li><li>Conduct client meetings, presentations, and business discussions with key decision-makers.</li><li>Develop strategic relationships with clients, partners, and stakeholders to support long-term business growth.</li><li>Achieve sales targets, revenue objectives, and business development KPIs.</li></ul><p>Market Research & Strategy</p><ul><li>Conduct market research and competitor analysis to identify business opportunities, customer needs, and market trends.</li><li>Analyze industry developments related to Analytics, AI, Digital Transformation, and Consulting services.</li><li>Support development of go-to-market strategies and commercial growth plans.</li><li>Identify emerging market opportunities and recommend business expansion initiatives.</li></ul><p>Marketing & Brand Development</p><ul><li>Plan, execute, and optimize marketing and communication initiatives aligned with business objectives.</li><li>Coordinate marketing campaigns to improve brand visibility, lead generation, and customer engagement.</li><li>Develop customer-focused messaging and value propositions for products and services.</li><li>Support digital marketing, business communication, and promotional initiatives.</li></ul><p>Client Relationship Management</p><ul><li>Build strong relationships with existing and prospective clients.</li><li>Maintain regular engagement with customers to understand business needs and identify additional opportunities.</li><li>Negotiate commercial agreements and contracts while ensuring mutually beneficial outcomes.</li><li>Deliver a high level of client satisfaction through professional communication and relationship management.</li></ul><p>Reporting & Performance Monitoring</p><ul><li>Track and analyze sales and marketing performance metrics.</li><li>Prepare regular reports, pipeline updates, forecasts, and business presentations for management.</li><li>Provide insights and recommendations to improve sales effectiveness and marketing performance.</li><li>Monitor campaign performance and support continuous improvement initiatives.</li></ul><p> </p><p>Qualifications:</p><ul><li>MBA or PGDM in Sales, Marketing, Business Administration, or related field.</li><li>Minimum 5–10 years of B2B sales and marketing experience within:</li><li>IT Services</li><li>Analytics</li><li>Technology Consulting</li><li>Digital Transformation</li><li>Consulting Services</li><li>UAE market experience is mandatory.</li><li>Valid UAE driving license is mandatory.</li><li>Candidates currently based in the UAE are preferred.</li></ul><p>Key Skills & Competencies</p><ul><li>B2B Sales & Business Development</li><li>Client Relationship Management</li><li>Digital Transformation & Analytics Understanding</li><li>Market Research & Competitive Analysis</li><li>Sales Pipeline Management</li><li>Marketing Strategy & Campaign Execution</li><li>Negotiation & Commercial Management</li><li>Presentation & Communication Skills</li><li>Data Analysis & Reporting</li><li>Stakeholder Management</li><li>Strategic Thinking & Problem Solving</li></ul>
<h2 class="h5">Job description</h2>
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<strong>Join us at Miral Experiences!</strong><br>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.<br>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br><strong>Role Overview</strong><br>We are looking for an experienced <strong>Senior Category Manager</strong> to join our Retail Shared Services team. Reporting to the <strong>Retail Buying Director</strong>, you will play a key role in driving category performance, leading product development initiatives, managing supplier relationships, and delivering innovative merchandise strategies across our portfolio of attractions.<br>This is an exciting opportunity for a retail professional with strong buying and product development expertise to help shape the future of merchandise across one of the region's leading entertainment groups.<br><strong>Key Responsibilities</strong><br><strong>Category Management & Product Development</strong><br><ul><li>Own and drive the development of assigned merchandise categories.</li><li>Lead end-to-end product development, from concept through production and launch.</li><li>Manage IP design submissions, sample approvals, and production processes through online licensing portals.</li><li>Build and maintain strong relationships with suppliers and vendors.</li><li>Work closely with Merchandise Planning teams to manage buy plans and intake schedules.</li><li>Ensure all products meet UAE regulatory, testing, compliance, and audit requirements.</li><li>Maintain product hierarchy and category structures to support accurate reporting and analysis.</li><li>Collaborate with Retail Shared Services teams on item creation, pricing, visual merchandising standards, and purchase order management.</li></ul><strong>Commercial & Financial Performance</strong><br><ul><li>Manage category budgets, including open-to-buy, cost of goods, freight costs, and gross profit targets.</li><li>Analyze sales and inventory data to identify growth opportunities and optimize product performance.</li><li>Partner with Merchandise Planning and Inventory teams to proactively manage slow-moving and end-of-line stock.</li><li>Monitor category performance through regular reporting and commercial reviews.</li></ul><strong>Strategic Planning</strong><br><ul><li>Identify market trends, customer preferences, and sourcing opportunities to drive innovation and competitiveness.</li><li>Support annual business planning, events, activations, and annual pass initiatives.</li><li>Identify growth opportunities within assigned categories and contribute to long-term retail strategies.</li></ul><strong>Stakeholder & Partnership Management</strong><br><ul><li>Build strong relationships with internal stakeholders and external business partners.</li><li>Collaborate with intellectual property (IP) licensors and brand partners to align merchandise offerings.</li><li>Ensure effective communication and follow-up with all stakeholders throughout the product lifecycle.</li></ul><strong>Leadership</strong><br><ul><li>Lead, mentor, and develop team members while fostering a collaborative and high-performing culture.</li><li>Promote cross-functional collaboration and teamwork across departments and business units.</li></ul><strong>What We're Looking For</strong><br><strong>Experience</strong><br><ul><li>8–10 years of experience in retail buying and product development.<br></li><li>Bachelor's degree or equivalent qualification.<br></li><li>Proven experience managing multiple merchandise categories.</li><li>Strong background in end-to-end product development and category management.</li><li>Experience working with suppliers, manufacturers, and vendor networks.</li><li>Experience managing budgets, gross profit targets, and open-to-buy processes.</li></ul><strong>Skills & Competencies</strong><br><ul><li>Strong commercial acumen and analytical mindset.</li><li>Strategic thinker with excellent decision-making and problem-solving abilities.</li><li>Proven leadership and people management skills.</li><li>Strong stakeholder management and relationship-building capabilities.</li><li>Highly organized with the ability to manage multiple priorities and deadlines.</li><li>Proficient in Microsoft Office, particularly Excel, and retail systems.</li><li>Adaptable and comfortable working in a dynamic, fast-paced environment.</li><li>Excellent English communication skills, both written and verbal.</li></ul><strong>Preferred</strong><br><ul><li>Experience within theme parks, attractions, entertainment, or leisure industries.</li><li>Experience working with licensed brands and intellectual property (IP).</li><li>Experience across GCC retail markets.</li><li>Additional language skills are an advantage.</li></ul><strong>Shape the Future With Us</strong><br>At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.<br>From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.<br>We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.<br><br>Miral Experiences </div>
Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>Job Summary:<br>We’re looking for a hands-on Social Media & PR Manager to own the social media and public-facing brand presence for Kitopi’s Healthy Pod brands across the GCC, including Right Bite and Under500, while also leading Kitopi’s wider social media strategy.<br>This is a highly cross-functional role spanning social media, community management, brand guardianship, influencer and ambassador relations, and public relations.<br>The ideal candidate is equally comfortable writing scroll-stopping social copy, engaging directly with online communities, managing creator partnerships, and drafting press releases or external statements.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
<h2 class="h5">Job description</h2>
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<span></span><p><span>The Project Manager Cybersecurity controls the day-to-day delivery interface between RTA, the contractor, and internal KM stakeholders, ensuring governance, milestones, deliverables, and acceptance evidence meet the contractual requirements and the RFP. The role is accountable for planning and coordinating all operational gating required for implementation within a live rail environment, including KM change control. Delivery is typically executed within restricted engineering access windows, and requires disciplined readiness checks, testing, communications, contingency planning, and rollback capability.</span></p><br>
<p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br> <p><span><strong> Strategic</strong></span></p><br> <ul>
<li><span>Lead end-to-end delivery of RTA-sponsored cybersecurity initiatives, ensuring project governance, milestones, and deliverables align with the RFP, contract, and agreed acceptance criteria. </span></li>
<li><span>Maintain a secure-by-design approach across project life cycle stages, ensuring cybersecurity requirements are built in early and evidenced through testing and documentation. </span></li>
<li><span>Ensure solutions align with applicable local and international cybersecurity standards, and rail industry expectations for safety-critical environments, including DESC ISR v3.1, DESC ICS v1.0, ISO/IEC 27001:2022, IEC 62443, and CLC/TS 50701:2023.</span></li>
<li><span>Work in partnership with RTA RMD (Rail Maintenance Department) governance</span></li>
<li><span>Operate within governance chaired by RTA (typically RTA RMD), ensuring key milestones and acceptance decisions are jointly signed off by RTA and Keolis-MHI in line with the contract and RFP</span></li>
</ul> <p><span><strong>Financial </strong></span></p><br>
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<li><span>Manage delivery to agreed budget and schedule baselines for large programmes, including forecasting, variance analysis, and change control.</span></li>
<li><span>Control scope and cost impacts through disciplined management of variations, claims, and dependencies, working with the Project and Innovation Department on KPIs, commercial controls, and penalty exposure.</span></li>
<li><span>Monitor contractor performance against delivery KPIs and milestone evidence, escalating deviations through the Project and Innovation Department governance.</span></li>
</ul> <p><span><strong>Stakeholder / Customer </strong></span></p><br> <ul>
<li><span>Act as KM’s primary day-to-day project manager interface for RTA and the contractor, ensuring transparent communication, clear action tracking, and timely escalation. </span></li>
<li><span>Coordinate strongly with the Head of Cybersecurity and the cybersecurity team to align delivery with security governance and operational needs</span></li>
<li><span>Align internal stakeholders across IT, OT, Operations, Maintenance, Safety, and QHSE to ensure delivery is practical for a live metro environment.</span></li>
</ul> <p><span><strong>Operational </strong></span></p><br>
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<li><span>Establish and maintain the full project controls pack, including integrated schedule, RAID log (risks, assumptions, issues, dependencies), decision log, change register, and acceptance tracker. </span></li>
<li><span>Lead delivery planning and execution for work performed in constrained access windows, typically engineering hours, ensuring correct sequencing, readiness, and rollback planning. </span></li>
<li><span>Own and manage all approvals required for implementation in critical infrastructure environments, including: </span>
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<li><span><strong>RTA CIMP (Change Impact Management Process)</strong> coordination to secure RTA approvals for impacted services and interfaces.</span></li>
<li><span><strong>ACCA (Asset Configuration Change Application)</strong> initiation, coordination, tracking, and closure within KM change control.</span></li>
<li><span><strong>PTW (Permit to Work)</strong> management to ensure site works only proceed when formally authorised, safe, and controlled.</span></li>
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<li><span>Ensure the contractor provides compliant and complete work packs, such as method statements, risk assessments, test procedures, and site readiness evidence. </span></li>
<li><span>Enforce separation between Business ICT and Rail OT networks and ensure Rail OT systems remain isolated and air-gapped unless explicitly approved through change control and security governance. </span></li>
<li><span>Manage quality assurance across delivery stages including but not limited to:</span>
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<li><span>design reviews</span></li>
<li><span>FAT (Factory Acceptance Test)</span></li>
<li><span>PICO (Post-installation Check-Out</span></li>
<li><span>SAT (Site Acceptance Test)</span></li>
<li><span>SIT (System Integration Testing)</span></li>
<li><span>UAT (User Acceptance Test)</span></li>
<li><span>Security testing, cutover planning, and handover.</span></li>
</ol>
</li>
<li><span>Ensure delivery outputs support operational sustainment, including RTA SOC integration (log sources, alerts, use cases), runbooks, and support models.</span></li>
</ul> <p><span><strong>Capability / People</strong></span></p><br>
<ul>
<li><span>Lead matrix teams across KM and direct the contractor delivery team through structured governance and delivery management. </span></li>
<li><span>Drive delivery discipline, documentation quality, and evidence-based acceptance across all workstreams. </span></li>
<li><span>Promote a safety and security culture, including the right and obligation to stop work if safety or security conditions are not met.</span></li>
</ul> <p><span><strong>DIMENSIONS </strong></span></p><br>
<ul>
<li><span>Multi-stakeholder delivery model: RTA sponsor and chair, KM project manager, contractor as delivery party under the 3-partite agreement. </span></li>
<li><span>Delivery context: operational metro and tram environment, critical infrastructure constraints, restricted access windows, and strict change and work authorisation controls.</span></li>
<li><span>Working at night or during weekends as required for timely project completion in line with HR Policy and UAE Law.</span></li>
<li><span>Office environment. Occasional travel may be required.</span></li>
</ul> <p><span><strong>MINIMUM QUALIFICATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<ul>
<li><span>Bachelor’s degree in engineering, Information Systems, Computer Science, Cybersecurity, or related discipline.</span></li>
</ul>
<ul>
<li><span>Postgraduate qualification in project management, cybersecurity, or systems engineering.</span></li>
</ul>
<br>
<p><span><strong>Experience</strong></span></p><br>
<ul>
<li></li></ul> </div>
<p>JOB PURPOSE:
Reporting into the Country Manager, the Service Manager will lead a team of Service Engineers to ensure operational, technical and financial performance targets are met for their assigned depot.
This will include service improvement and any associated financial budgetary oversight while constantly seeking improvements to drive operational excellence. In this highly autonomous role, he will also develop and implement plans to ensure that projects and repairs are delivered on time and within the specified budget.
The Service Manager will also play an active part in strengthening our existing customer relationships by providing expert advice and servicing their customers to an extremely high standard. He will also support the wider business teams by identifying opportunities for additional, repeat or new business.
This is a hands-on role, working on a variety of powered access equipment working on site and off site. It is based in the depot but will also require travel to sites when required.
KEY RESPONSIBILITIES:
Maintenance Operations
• Manage the operational technical service functions across the assigned geographical region to ensure project plans and timescales are met
• Drive, implement the operational excellence (Tech-X) programme to ensure continual improvements throughout the Engineering department
• Monitor operational and financial data and review against agreed forecasts and targets
• Implement technical strategy to deliver the high-quality fleet reliability and service to our customers
• Produce monthly service schedule and organise workload of engineers to ensure all work is completed in accordance within agreed timescales
• Identify, plan, procure and logistically manage the fleet, tools and materials to service demand
• Maintain fleet performance and appearance as per manufacturer and company guidelines
• Produce month-end reports and analysis such as machine reliability, breakdown and performance and inspection for senior management review. Provide recommendations for improvements where necessary
• Ensure pre-delivery inspections (PDI) of each machine is carried out at depot or on site as required, and is in conformance with manufacturers specification and company policy Lead the required activity to customer breakdowns to ensure prompt and considered response to the despatch of mobile service engineers
• Establish safety and security procedures. Ensures that all health and safety legislation is adhered to
Team Management
• Support the Country Manager with recruitment and selection of engineering staff
• Day-to-day service management of the technical service teams
• Ensure performance of all staff achieves agreed objectives
• Identify training and development needs of service engineer staff and provide training and development in line with achievement of individual, depot and corporate objectives
• Responsible for understanding and practicing appropriate safety procedures as follows:
• Act as safely at work as you would elsewhere, if not more so
• Use the tools available to you to maintain a safe environment
• Participate in the safety training programme to educate yourself on hazards, safety practices, and rules
• Communicate about unsafe practices and conditions
• Always follow safety rules and regulations</p><p>The chosen candidate will meet ALL the essential criteria below:
ESSENTIAL
• Extensive technical knowledge within the powered access, heavy plant, construction or engineering industry sector
• An in-depth understanding of global standard operating procedures and governance
• Must have a successful track record in hands on experience and be able to demonstrate highly effective engineering skills with hydraulics, pneumatics, electrical, mechanical and diesel engines
• Ability to analyse data, diagnose root cause engineering issues and take action to deliver sustained improvement
• Understanding of business planning activities including cost management and cost recovery, resource management and organisational design
• Costs control and financial knowledge
• Must be fully conversant with Health & Safety legislation
• Must have previous experience of managing engineering teams and motivating employees to perform as a team
• A clean driving licence
DESIRABLE
• Educational qualification in any industry-related field
• IPAF Operator Licence and /or IPAF Demonstrator Licence
• Experience working abroad or managing multicultural teams
Key Demographic Requirements - applicants must be:
Based in UAE</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property & buildings, and transportation sectors</span></p><br><p><span><strong>About the role</strong></span></p><br><p><span>GHD is seeking a highly skilled and motivated <strong>Senior Project Manager – Design Management</strong> to join our Abu Dhabi team, leading the design delivery of complex projects within the infrastructure and master planning sector. </span></p><br><p><span><strong>Key Responsibilities</strong> </span></p><br><ul><li><span>Lead and manage the design process across Infrastructure and master planning projects, ensuring alignment with client expectations and regulatory standards. </span></li><li><span>Coordinate multidisciplinary design teams and external consultants to deliver high-quality, timely outputs. </span></li><li><span>Oversee design reviews, approvals, and compliance with local authority requirements (e.g., ADM, ADWEA). </span></li><li><span>Manage project schedules, budgets, risks, and change control processes. </span></li><li><span>Facilitate stakeholder engagement, including clients, contractors, and government entities. </span></li><li><span>Support pre-contract and post-contract phases, including technical evaluations and tender documentation. </span></li></ul><p><span> <strong>Qualifications & Experience </strong></span></p><br><ul><li><span>Bachelor’s or Master’s degree in Architecture, Civil Engineering, or a related discipline. </span></li><li><span>Minimum 10 years of experience in design management for Infrastructure and masterplanning preferably in the UAE or GCC region. </span></li><li><span>Proven track record in managing design for high-rise, mixed-use, commercial, or institutional buildings. </span></li><li><span>Strong understanding of local authority processes and permitting requirements. </span></li><li><span>PMP certification or equivalent is preferred. </span></li><li><span>Excellent leadership, communication, and coordination skills. </span></li></ul><p><span><strong>Why Join Us?</strong></span></p><br><ul><li><span>Work on globally significant projects, influencing the next generation of AI and hyperscale data centre design.</span></li><li><span>Be part of a globally recognised, fast-growing mission critical team delivering projects that blend technical excellence, sustainability, and commercial success.</span></li><li><span>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</span></li><li><span>Join a team that values knowledge-sharing, mentorship, and professional excellence.</span></li><li><span><strong>Be part of a workplace that combines collaboration, flexibility, and connection. Join us in the office three days per week to contribute, connect and excel in our vibrant environment.</strong></span></li></ul><p><span><strong>Our Pledge to You</strong></span><br></p><br><p><span>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</span></p><br><p><span>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. </span></p><br><p><span>See where your commitment could take you.</span></p><br><p><span>That’s the <strong>#PowerOfCommitment</strong></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property & buildings, and transportation sectors</span></p><br><p><span><strong>About the role</strong></span></p><br><p><span>GHD is seeking a highly skilled and motivated <strong>Senior Project Manager – Design Management</strong> to join our Abu Dhabi team, leading the design delivery of complex projects within the <strong>Buildings & Property</strong> sector. </span></p><br><p><span><strong>Key Responsibilities</strong> </span></p><br><ul><li><span>Lead and manage the design process across building and property projects, ensuring alignment with client expectations and regulatory standards. </span></li><li><span>Coordinate multidisciplinary design teams and external consultants to deliver high-quality, timely outputs. </span></li><li><span>Oversee design reviews, approvals, and compliance with local authority requirements (e.g., ADM, ADWEA). </span></li><li><span>Manage project schedules, budgets, risks, and change control processes. </span></li><li><span>Facilitate stakeholder engagement, including clients, contractors, and government entities. </span></li><li><span>Support pre-contract and post-contract phases, including technical evaluations and tender documentation. </span></li></ul><p><span> <strong>Qualifications & Experience </strong></span></p><br><ul><li><span>Bachelor’s or Master’s degree in Architecture, Civil Engineering, or a related discipline. </span></li><li><span>Minimum 10 years of experience in design management for buildings and property developments, preferably in the UAE or GCC region. </span></li><li><span>Proven track record in managing design for high-rise, mixed-use, commercial, or institutional buildings. </span></li><li><span>Strong understanding of local authority processes and permitting requirements. </span></li><li><span>PMP certification or equivalent is preferred. </span></li><li><span>Excellent leadership, communication, and coordination skills. </span></li></ul><p><span><strong>Why Join Us?</strong></span></p><br><ul><li><span>Work on globally significant projects, influencing the next generation of AI and hyperscale data centre design.</span></li><li><span>Be part of a globally recognised, fast-growing mission critical team delivering projects that blend technical excellence, sustainability, and commercial success.</span></li><li><span>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</span></li><li><span>Join a team that values knowledge-sharing, mentorship, and professional excellence.</span></li><li><span><strong>Be part of a workplace that combines collaboration, flexibility, and connection. Join us in the office three days per week to contribute, connect and excel in our vibrant environment.</strong></span></li></ul><p><span><strong>Our Pledge to You</strong></span><br></p><br><p><span>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</span></p><br><p><span>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. </span></p><br><p><span>See where your commitment could take you.</span></p><br><p><span>That’s the <strong>#PowerOfCommitment</strong></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the role:</b></p><p>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility. - add this first then mention what the role is about.</p><p><br></p><p>Lead the execution of the product strategy for BYD within Al-Futtaim Electric Mobility. Act as the voice of the UAE customer, ensuring each product meets evolving market demands with speed and precision. Drive commercial success of the portfolio by aligning consumer needs, competitive positioning, and the brand promise of two of the world’s most innovative electric vehicle manufacturers.</p><p> </p><p><b>What you will do:</b></p><p>• Define target segments and core customer personas for each model in the BYD and Polestar lineup</p><p>• Manage the full product lifecycle across the BYD and Polestar range, ensuring timely updates in line with tech trends and market feedback</p><p>• Optimize volume and profitability by shaping grade walk, pricing, and specification strategy aligned to cost/value ratio</p><p>• Conduct real-time competitive analysis and develop proactive product and pricing actions to support growth and manage inventory performance</p><p>• Engage with BYD and Polestar regional/global teams to influence product roadmaps and pricing strategy for UAE market success</p><p>• Collaborate with internal stakeholders (Sales, Demand Planning, Marketing) to align on product availability, launch timelines, and go-to-market readiness</p><p>• Operate with urgency, precision, and data-backed decision-making to stay ahead in the fast-moving EV marke</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be successful:</b></p><p>1.- Experience in product lifecycle management.</p><p>2.- Experience in analytical and financial modeling.</p><p>3.- Proficiency in using pricing and forecasting tools.</p><p>4.- Knowledge of electric vehicle technology, ecosystems, and consumer adoption trends</p><p> </p><p><b>About the Team:</b></p><p>• Reporting to the Senior Manager Product and Pricing and will work closely with the broader internal and external stakeholders.</p><p> </p><p><b>What equips you for the role:</b></p><p>• Bachelor's Degree in Mechanical or Business Administration </p><p>• 5 years of experience in product management or planning roles in the automotive industry</p><p>• Experience with OEMs or major distributors in the UAE/GCC preferred</p><p>• Knowledge of Electric Vehicle brands, technologies, or mobility innovation is a strong advantage</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the Role</b></p><p>Join Al-Futtaim Automotive and take the lead as an <b>Aftersales Manager – Toyota Al Ain</b>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><p> </p><p><b>What You Will Do</b></p><ul><li>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</li><li>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</li><li>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</li><li>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</li><li>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</li><li>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</li><li>Ensure full compliance with brand standards, HSSE requirements, and operational policies</li><li>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven leadership experience within automotive aftersales or service operations</li><li>Strong commercial mindset with hands-on experience managing P&L and delivering growth</li><li>Deep understanding of dealership aftersales processes and customer lifecycle</li><li>Data-driven approach with the ability to turn insights into actionable improvements</li><li>Exceptional stakeholder management and communication skills</li><li>Passion for developing people and leading high-performance teams</li><li>Experience driving change and continuous improvement initiatives</li><li>Strong systems proficiency (ERP/reporting tools)</li></ul><p> </p><p><b>About the Team</b></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><p> </p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</li><li>Minimum <b>10 years’ experience</b> within automotive dealerships</li><li>At least <b>5 years in a leadership role within aftersales/service operations</b></li><li>Demonstrated success in driving financial performance and enhancing customer experience</li><li>Strong coaching, leadership, and team development capabilities</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: 19/07/2026 <br>Number of positions: 1<br>Recruiter name: Larla Anne Brazil Landicho <br>Reference number: 71593 <br>Mediclinic Continuum of Care | Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p><span><span><span>To lead and manage manage nursing and allied health services and work collaboratively with all stakeholders to ensure the continuous improvement and maintenance of quality care.</span></span></span></p><br>
<p><span><span><span>To ensure clinical operational efficiency and effectiveness as a strategic imperative.</span></span></span></p><br>
<br><br><b>KEY RESPONSIBILITY AREAS</b> <br><ol>
<li><span><span><span>To provide strong leadership to the team</span></span></span></li>
<li><span><span><span>To actively drive, ensure compliance to and support a culture of quality care</span></span></span></li>
<li><span><span><span>To develop, implement and monitor the nursing strategic plan to ensure that clinical and operational goals are met</span></span></span></li>
<li><span><span><span>To actively manage and facilitate patient safety and other risk processes and practices</span></span></span></li>
<li><span><span><span>Effective workforce planning and resource management to ensure a balance is achieved between clinical quality care and operational efficiency</span></span></span></li>
<li><span><span><span>Build and maintain sustainable and productive relationships to ensure a high level of patient experience/satisfaction and integrated patient care</span></span></span></li>
<li><span><span><span>To design, implement and maintain the Quality and Patient Safety programme</span></span></span></li>
</ol>
<br><br><b>REQUIRED EDUCATION</b> <br><p><span><span><span>Essential: Licensed or eligible for licensing as a registered nurse with the relevant Healthcare Authority in the UAE</span></span></span></p><br>
<p><span><span><span>Desired: Master’s Degree in Nursing or other related field e.g. Healthcare Management</span></span></span></p><br><br><br><b>REQUIRED EXPERIENCE</b> <br><p><span><span><span>Essential: At least 5 years’ nursing management experience as a Unit Manager, Duty Manager or Deputy Nursing Director</span></span></span></p><br>
<p><span><span><span>IVF experience is mandatory</span></span></span></p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Analysing and interpreting data related to quality improvement in clinical care and the overall functioning of the facility
</li><li>Application of financial controls within the clinical function of the hospital, including compiling and monitoring a budget and managing expenses
</li><li>Application of relevant HR policies and procedures
</li><li>Demonstrate the ability to assist with nursing and allied health policy development
</li><li>Knowledge and understanding of medical-legal processes
</li><li>Knowledge of Disaster Management processes
</li><li>Nursing and Allied Health functional knowledge
</li><li>Application of project management principles
</li><li>Computer literacy and proficiency in MS Office applications
</li><li>Quality improvement processes and the ability to maintain and improve quality standards and ensure that accreditation standards are met
</li><li>UAE healthcare regulatory framework and related requirements
</li><li>Verbal and written communication skills in English
</li><li>Skilled in the application of policies, procedures, requirements and regulations related to the management and administration of the nursing and allied health function in hospitals
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>We are seeking an accomplished and highly experienced <strong>Tender Manager</strong> to lead tendering and procurement activities for large-scale EPC packages on complex construction and mission-critical projects in Dubai, UAE. This client-facing role requires strong commercial, technical, procurement, and contract management expertise, with a focus on managing tender strategy, bid documentation, contractor engagement, commercial evaluation, tender clarification, and award recommendations.</p><br><p>The ideal candidate will have a background in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Quantity Surveying, with proven experience leading large-format EPC procurements, preferably for <strong>data center</strong>, mission-critical, infrastructure, industrial, or comparable large-scale projects.</p><br><p>You will play a key role in ensuring that tendering activities are structured, compliant, commercially sound, and aligned with project objectives, client requirements, FIDIC principles, and industry best practices.</p><br>RESPONSIBILITIES<ul><li>Lead the full tender lifecycle for large-scale EPC procurement packages, from tender planning and documentation through evaluation, negotiation, recommendation, and award support.</li><li>Develop and manage tender strategies, procurement plans, tender schedules, bidder lists, evaluation criteria, and commercial submission requirements.</li><li>Coordinate with project management, engineering, commercial, contracts, cost, procurement, planning, and client teams to ensure tender documents are complete, clear, and aligned with project objectives.</li><li>Prepare, review, and manage tender documentation, including instructions to tenderers, scope documents, pricing schedules, technical requirements, contract conditions, commercial forms, and evaluation templates.</li><li>Lead pre-tender meetings, tender briefings, clarification processes, site visits, bidder communications, and tender addenda.</li><li>Ensure tender processes are conducted in a fair, transparent, compliant, and properly documented manner.</li><li>Manage technical and commercial tender evaluations in coordination with discipline leads, cost teams, legal, procurement, and client stakeholders.</li><li>Review contractor proposals, commercial submissions, exclusions, assumptions, qualifications, pricing structures, schedules, and contract deviations.</li><li>Lead tender clarification meetings, commercial negotiations, and alignment sessions with bidders.</li><li>Prepare tender evaluation reports, bid comparison sheets, recommendations for award documents, and procurement decision summaries.</li><li>Ensure tender and procurement activities comply with FIDIC-based contract principles, client procurement governance, internal policies, and applicable project requirements.</li><li>Support the development, review, and negotiation of EPC contracts, including contract terms, risk allocation, payment terms, variations, claims provisions, warranties, bonds, insurances, and performance obligations.</li><li>Identify commercial, contractual, technical, schedule, and procurement risks within tender submissions and recommend mitigation strategies.</li><li>Coordinate with cost management teams to validate pricing, benchmark commercial proposals, and support budget alignment.</li><li>Maintain accurate tender records, correspondence, clarification logs, evaluation matrices, approval records, and procurement documentation.</li><li>Support procurement reporting, tender dashboards, award trackers, and executive summaries for leadership and client review.</li><li>Provide guidance to project teams on tendering best practices, procurement governance, FIDIC contract requirements, and commercial risk management.</li><li>Perform other related duties as required and assigned.</li></ul>QUALIFICATIONSRequired qualifications:<ul><li><strong>15+ years</strong> of experience in tender management, procurement management, contracts management, commercial management, quantity surveying, or EPC procurement within large-scale construction, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in <strong>Civil Engineering, Mechanical Engineering, Electrical Engineering, Quantity Surveying</strong>, Construction Management, or a related technical/commercial field.</li><li>Proven experience leading at least <strong>3 large-format EPC procurements</strong> for data center or comparable large-scale projects.</li><li>Strong knowledge of <strong>FIDIC contracts</strong>, tendering procedures, procurement governance, contract conditions, commercial evaluation, and EPC procurement requirements.</li><li>Experience managing tender documentation, bidder communications, tender clarifications, commercial evaluations, negotiations, and award recommendations.</li><li>Strong ability to review technical and commercial proposals, pricing schedules, exclusions, assumptions, qualifications, deviations, and contract risks.</li><li>Experience coordinating with multidisciplinary teams, including engineering, project management, cost control, planning, legal, contracts, procurement, and client representatives.</li><li>Strong understanding of construction procurement, EPC contracting models, contract risk allocation, commercial terms, variations, claims, bonds, insurances, warranties, and payment mechanisms.</li><li>Ability to identify tender risks, commercial gaps, pricing inconsistencies, scope omissions, and contractual exposure.</li><li>Excellent written and verbal <strong>English fluency</strong>.</li><li>Strong communication, negotiation, leadership, and stakeholder management skills.</li><li>Strong analytical and organizational skills with excellent attention to detail.</li><li>Ability to manage multiple tender packages, deadlines, approvals, and stakeholder inputs in a fast-paced project environment.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.</li></ul>Preferred qualifications:<ul><li>Experience working on <strong>data center</strong>, hyperscale, mission-critical, industrial, infrastructure, or large-scale commercial building projects.</li><li>Experience working in a PMC, owner’s representative, consultant, client-side procurement, or developer-side commercial environment.</li><li>Previous experience working in Dubai, the UAE, or the wider GCC region.</li><li>Master’s degree in Engineering, Construction Management, Quantity Surveying, Commercial Management, Procurement, or a related field.</li><li>Professional certifications or memberships such as <strong>MRICS</strong>, <strong>RICS</strong>, <strong>CIPS</strong>, <strong>PMP</strong>, <strong>FIDIC certification</strong>, <strong>AACE</strong>, or equivalent.</li><li>Strong knowledge of UAE/GCC procurement practices, contractor markets, authority requirements, and regional construction delivery models.</li><li>Experience using procurement, contract management, cost management, or document control platforms such as Aconex, Procore, Oracle Primavera Cloud, SAP, or similar systems.</li><li>Arabic language capability is preferred but not required.</li></ul>POSITION DETAILS<ul><li><strong>Location (On-site):</strong> Dubai, United Arab Emirates</li><li><strong>Position:</strong> Tender Manager</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>