Database Developer Jobs
5697 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The primary role of the Healthcare Liaison Officers (HLOs) is to establish and maintain smooth operations within the Emirate of Abu Dhabi Healthcare System within the Unified Medical Operations Command (UMOC).</p><p>The HLO will play a crucial role with in ensuring hospital preparedness for all major incidents and that surge plans are current, with the available hospital resources and as per the surge plan.</p><p>In addition, the HLO will generate periodic reports to update on the status of the hospital, as well as special pathway patients (SPP) and be the link between HLO healthcare group and other stakeholders including UMOC team.</p><br><p><strong>Responsibilities</strong></p><p>Adhere to the standards set by the Human Resources (HR) department in accordance with respective facility</p><p>policies and procedures.</p><ul><li><p>Arrive to work on time, being in position to start work at the shift start time.</p></li><li><p>Answer all incoming calls professionally and within the specified timeframe to comply with set UMOC KPIs.</p></li><li><p>Update and maintain contact details for the Health Care Facilities (HCFs)within the same healthcare group</p></li></ul><p>emergency and non-emergency communication.</p><ul><li><p>Coordinate and liaise with HCF's Emergency Management Programs, including preparedness, response,</p></li></ul><p>recovery, and business continuity.</p><ul><li><p>Communicate with the UMOC teams during normal situations, major incidents, mass casualty incidents</p></li></ul><p>(MCI), planned mass gatherings, and other emergency situations.</p><ul><li><p>Continually monitor respective health care facility resources as part of emergency preparedness activities to</p></li></ul><p>assist in case of any emergency incident.</p><ul><li><p>Obtain and maintain up-to-date information on critical resources available at HCFs.</p></li><li><p>Engage in communication with hospital experts to obtain specialized advice regarding incidents.</p></li><li><p>Activate and notify relevant healthcare facilities and emergency services as directed by UMOC based on the</p></li></ul><p>level and nature of the emergency, maintaining continuous communication between UMOC and HCF until</p><p>the incident is resolved.</p><ul><li><p>Provide real-time surge capacity information as and when required, particularly in the early stages of</p></li></ul><p>emergency response until the formation of DOH Incident Command, and then follow the incident</p><p>commander's instructions.</p><ul><li><p>Work closely with the entire UMOC team on emergency and disaster situations and coordinate with them</p></li></ul><p>to assist in any emergency incident.</p><ul><li><p>Verify the availability of the HCF Special Pathway Program (SPP) for conditions such as STEMI, Burns, Stroke,</p></li></ul><p>etc.</p><ul><li><p>Compile periodic reports (as requested by DOH) on all SPP cases related to the HCF.</p></li><li><p>Assist the SPP Task Force in reviewing and improving the SPP process.</p></li><li><p>Prepare and maintain documentation on activities related to emergency preparedness and response.</p></li><li><p>Escalate all relevant emergency incidents/challenges to the UMOC management regularly, effectively using</p></li></ul><p>the proper chain of command.</p><ul><li><p>Respond effectively to requests from DOH senior management when required and facilitate their requests</p></li></ul><p>by coordinating with the necessary healthcare facilities.</p><ul><li><p>Must be able to work in shifts, including evenings, nights, weekends, and holidays, and handle a fast-paced,</p></li></ul><p>multitasking, and stressful work environment.</p><ul><li><p>Always maintain confidentiality.</p></li><li><p>Ensure all assets are kept in good working order and report any damage or faulty items as per company</p></li></ul><p>policy.</p><ul><li><p>Establish a solid working relationship with both internal and external stakeholders.</p></li><li><p>Document all relevant and appropriate information in chronological order into the Estijabah system or any</p></li></ul><p>system used in UMOC as close to real-time as possible.</p><ul><li><p>Follow internal SOPs (Standard Operating Procedures) and guidelines of the Operations section.</p></li><li><p>Contact the UMOC management team if you are unable to report to duty at the earliest as well as following</p></li></ul><p>your respective health care policies to ensure coverage plan.</p><ul><li><p>To actively participate in drills, exercises & courses as requested by DOH and your respected healthcare</p></li></ul><p>group.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Specifications
Technical Skills & Knowledge
Knowledge Level
▪ Knowledge of overall DOH CEPAR/UMOC activities. ▪ Intermediate
▪ Able to work efficiently under pressure in multitask environment with Knowledge of
handling comprehensive and complex flow of data.
▪ Intermediate
▪ Knowledge and understanding of common medical terminology ▪ Advanced
▪ Intermediate administration Skills. ▪ Intermediate
Soft / Behavioral Skills Knowledge Level
▪ Information Management ▪ Intermediate
▪ Presentation Skills ▪ Intermediate
▪ Analytical Thinking ▪ Intermediate
▪ Problem Solving ▪ Intermediate
Core Competencies Knowledge Level
▪ English Language ▪ Advanced
▪ Arabic Language ▪ Basic
▪ Computer Literacy ▪ Intermediate
▪ Attention to Detail ▪ Advanced
▪ Decision Making ▪ Intermediate
▪ Communication & Relationship Management ▪ Intermediate
Preferred Qualifications:
▪ Medical background
▪ Related experience in hospital preparedness and planning
Preferred Experience:
▪ Minimum of 2 years of relevant experience.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Join us at Miral Experiences!</strong><br>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.<br>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br><strong>Role Overview</strong><br>We are looking for an experienced <strong>Senior Category Manager</strong> to join our Retail Shared Services team. Reporting to the <strong>Retail Buying Director</strong>, you will play a key role in driving category performance, leading product development initiatives, managing supplier relationships, and delivering innovative merchandise strategies across our portfolio of attractions.<br>This is an exciting opportunity for a retail professional with strong buying and product development expertise to help shape the future of merchandise across one of the region's leading entertainment groups.<br><strong>Key Responsibilities</strong><br><strong>Category Management & Product Development</strong><br><ul><li>Own and drive the development of assigned merchandise categories.</li><li>Lead end-to-end product development, from concept through production and launch.</li><li>Manage IP design submissions, sample approvals, and production processes through online licensing portals.</li><li>Build and maintain strong relationships with suppliers and vendors.</li><li>Work closely with Merchandise Planning teams to manage buy plans and intake schedules.</li><li>Ensure all products meet UAE regulatory, testing, compliance, and audit requirements.</li><li>Maintain product hierarchy and category structures to support accurate reporting and analysis.</li><li>Collaborate with Retail Shared Services teams on item creation, pricing, visual merchandising standards, and purchase order management.</li></ul><strong>Commercial & Financial Performance</strong><br><ul><li>Manage category budgets, including open-to-buy, cost of goods, freight costs, and gross profit targets.</li><li>Analyze sales and inventory data to identify growth opportunities and optimize product performance.</li><li>Partner with Merchandise Planning and Inventory teams to proactively manage slow-moving and end-of-line stock.</li><li>Monitor category performance through regular reporting and commercial reviews.</li></ul><strong>Strategic Planning</strong><br><ul><li>Identify market trends, customer preferences, and sourcing opportunities to drive innovation and competitiveness.</li><li>Support annual business planning, events, activations, and annual pass initiatives.</li><li>Identify growth opportunities within assigned categories and contribute to long-term retail strategies.</li></ul><strong>Stakeholder & Partnership Management</strong><br><ul><li>Build strong relationships with internal stakeholders and external business partners.</li><li>Collaborate with intellectual property (IP) licensors and brand partners to align merchandise offerings.</li><li>Ensure effective communication and follow-up with all stakeholders throughout the product lifecycle.</li></ul><strong>Leadership</strong><br><ul><li>Lead, mentor, and develop team members while fostering a collaborative and high-performing culture.</li><li>Promote cross-functional collaboration and teamwork across departments and business units.</li></ul><strong>What We're Looking For</strong><br><strong>Experience</strong><br><ul><li>8–10 years of experience in retail buying and product development.<br></li><li>Bachelor's degree or equivalent qualification.<br></li><li>Proven experience managing multiple merchandise categories.</li><li>Strong background in end-to-end product development and category management.</li><li>Experience working with suppliers, manufacturers, and vendor networks.</li><li>Experience managing budgets, gross profit targets, and open-to-buy processes.</li></ul><strong>Skills & Competencies</strong><br><ul><li>Strong commercial acumen and analytical mindset.</li><li>Strategic thinker with excellent decision-making and problem-solving abilities.</li><li>Proven leadership and people management skills.</li><li>Strong stakeholder management and relationship-building capabilities.</li><li>Highly organized with the ability to manage multiple priorities and deadlines.</li><li>Proficient in Microsoft Office, particularly Excel, and retail systems.</li><li>Adaptable and comfortable working in a dynamic, fast-paced environment.</li><li>Excellent English communication skills, both written and verbal.</li></ul><strong>Preferred</strong><br><ul><li>Experience within theme parks, attractions, entertainment, or leisure industries.</li><li>Experience working with licensed brands and intellectual property (IP).</li><li>Experience across GCC retail markets.</li><li>Additional language skills are an advantage.</li></ul><strong>Shape the Future With Us</strong><br>At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.<br>From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.<br>We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.<br><br>Miral Experiences </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>SUMMARY OF THE ROLE</span></p><br>Manage and communicate demand planning activities across various supplying sites by initiating production plans based on system demand and anticipated customer orders for all four segments. The role ensures alignment with site strategies, operational targets, and local, regional, segment, and corporate objectives and guidelines.<ul><li>Prepare short- and long-term forecasts in close collaboration with Sales and Marketing for all four segments. Regularly measure forecast accuracy and proactively implement corrective and preventive actions as required.</li><li>Develop realistic procurement and despatch schedules by analysing customer demand and translating this into actionable plans, balancing OTIF, inventory levels, shipping capacity, and cost considerations.</li><li>Develop and analyse key performance indicators (KPIs) relevant to your area, and support ongoing improvement initiatives.</li><li>Drive continuous improvement of the planning process by making full use of existing Matrix functionalities and introducing new best-practice approaches aligned with the Jotun Operations System.</li><li>Foster effective communication with Production Sites, CSD, and Sales teams to ensure optimal information flow for daily planning activities.</li><li>Oversee the phasing in and out of products, ensuring that the site maintains accurate Master data within Matrix.</li><li>Participate and contribute to monthly Sales and Operations meetings for all segments and markets to maintain focus on customer demand and deliver high-quality service levels.<br> </li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Qualifications</b></p><br><ul><li>Bachelor’s degree in supply chain, Logistics, Business Administration, or related field.</li><li>3+ years of experience in supply chain, purchasing, production planning.</li><li>Strong communication and negotiation skills; proficient in English, advanced Excel, and ERP systems.</li><li>Strong planning and analytical mindset with attention to detail</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Team player who can collaborate effectively across departments and supply sites</li></ul><p><b>Personal Qualities</b></p><br><ul><li>Acts on own initiative, makes things happen and accepts responsibility for the results.</li><li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</li><li>Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.</li><li>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development. Problem-solving attitude with a proactive approach to challenges</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Take ownership and initiative for assigned tasks, and be comfortable driving work forward with support and guidance when needed</li><li>Work independently on tasks while seeking input and feedback from more experienced colleagues when needed.</li><li>Customer-focused professional with strong communication and coordination skills</li><li>Adaptable and eager to learn in a dynamic business environment</li></ul><p><b>What we offer</b></p><br><ul><li>Competitive compensation and benefits</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>Career development opportunities across multiple disciplines and geographies</li><li>Competitive compensation and benefits</li><li>A focus on having fun together through team building and social activities</li></ul><p><b>Languages</b></p><br><ul><li>English, Arabic is an added advantage</li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun MENA L.L.C<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>19.07.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun MENA, established in 2008, is the trading arm for Jotun in the MENA region. With a product range spanning four segments (decorative paints, marine, protective and powder coatings) in countries including Iraq, Jordan, Nigeria, Tanzania, Lebanon, Senegal and Ghana, we have established a leading position in the market over the years. We aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</p><br><br><p>As a <strong>Resource Coordinator</strong> within the dnata Global Contact Centre, you will provide comprehensive support to the Mission Control Team by collating and analysing information in order to produce timely reports and provide recommendations highlighting call trends and volume forecasts. In this role, you will be actively involved in the day to day operations of the Mission Control Team and proactively provide recommendations for resource requirements to ensure customer service levels are achieved across the Call Centre and retail outlets in the network.</p><br><br><p><strong>In this role, you will;</strong></p><br><br><ul><li>Produce call, email and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres based on historical data using Emirates Group and contact centre strategy information. Provide the Resource Planning Officer with the detail to enable them to produce and maintain staff rosters and schedules.</li><li>Coordinate with NPSD and all local management teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future.</li><li>Develop future resource budgets across the Commercial Retail and Contact Centres based on historical events, forecasts and medium/long term trends.</li><li>Recommend opportunities to Mission Control Team and all Contact Centre Managers for customer self-service enhancements and opportunities within the IVR so as to reduce calls to agents. Monitor and report on IVR usage, offer suggestions and recommend changes on system enhancements.</li><li>Highlight trends on manpower related items such as staff adherence to schedule, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner.</li><li>Independently gather and present accurate data on number and type of calls, emails and other multimedia contacts offered to and handled by EK Commercial offices across the network.</li><li>Track and monitor business trends so as to identify and compare weekly, monthly and yearly performance to assist the Resource Planning Officer in looking for solutions as appropriate.</li><li>Produce regular and timely reports on EK Commercial office's performance at network, contact centre, team and agent levels.</li><li>Create and maintain agent skills records. Regularly communicate with the training and local management teams to ensure agent skill records are up to date and correct so as to ensure calls are routed to correctly skilled agents.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements;</strong></p><br><br><ul><li>Degree or Honours (12 + 3 or equivalent) and 3 years of experience in commercial/sales.</li><li>A minimum of 4 years of resource planning experience preferably within a contact centre</li><li>Working knowledge of contact centre procedures and methodology.</li><li>Strong analytical ability and diagnostic and problem solving skills.</li><li>Ability to communicate and negotiate effectively.</li><li>PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.</li><li>Genesys experience, while not essential, would be desirable</li></ul><p>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</p><br><br>Salary & benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Assists the dentist in the clinic in sterilization, preparation and inventory control of dental instruments and supplies.</span></p><br><br>Responsibilities:<br><p><strong>General:</strong></p><br><ul> <li>Provides age-specific patient-centered care utilizing the nursing process.</li> <li>Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.</li> <li>Performs continual critical care assessment of patient and family's physical and psychological needs.</li> <li>Involves the patient, significant others, and health care providers in the plan of care when appropriate.</li> <li>Collaborates with a multi-disciplinary team to provide patient care.</li> <li>Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.</li> <li>Initiates appropriate transfer plan.</li> <li>Recognizes subtle cues to anticipate potential problems.</li> <li>Documents all relevant data in the medical record according to hospital/departmental standards.</li> <li>Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.</li> <li>Performs clerical duties when needed.</li> <li>Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).</li> <li>Ensures clinical competencies as well as life support courses are up to date. </li> <li>Participates in staff meetings and unit committees/projects.</li> <li>Participates in developing and achieving unit goals.</li> <li>Maintains a safe environment for patients and staff.</li> <li>Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.</li> <li>Ensures completion of unit competencies i.e. pain management, and utilization of Emergency department devices.</li> <li>Maintains clinical and professional competency based on the latest research and established standards of practice.</li> <li>Completes yearly, the critical care nursing competencies (basic).</li> <li>Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.).</li> <li>Participates in ongoing educational activities.</li> <li>Maintains mandatory educational requirements.</li> <li>Performs additional duties when required.</li></ul><p><strong>Unit Specific:</strong></p><br><ul> <li>Serves as dentist’s chair side assistant during dental procedures.</li> <li>Prepares and maintains dental instruments, treatment, supplies and equipment.</li> <li>Exposes and develops dental radiographs and performs independent procedures as delegated and directed by the dentist per the hospital policies and procedures.</li> <li>Maintains dental department equipment and work areas in compliance with hospital policies and procedures relative to infection control and safety issues, including the sterilization of all reusable dental instruments and equipment and the proper disposal of all contaminated or potentially contaminated materials.</li> <li>Maintains adequate operatory supplies and compiles a list for inventory control and ordering purposes.</li> <li>Keeps accurate records of patient current medical history and dental charting.</li> <li>Monitors patients during Nitrous Oxide sedation per hospital policies and procedures.</li> <li>Performs oral hygiene instructions.</li> <li>Books patient for appointment, procedure, or treatment according to treatment plan. </li> <li>Follows up on patients’ diagnostic tests and coordinates with the dentist to inform patients about their results, and treatment, or if a follow-up is needed with the dentist.</li></ul><br>Qualifications:<br><ul> <li>Qualification of Doctor of Dental Surgery (DDS), Doctor of Dental Medicine (DMD), or Bachelor of Dental Surgery (BDS) or</li> <li>Diploma in Dental Assistant/Dental Nursing/Hygienist or</li> <li>Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or</li> <li>Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia</li> <li>For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE National must submit a copy of their birth certificate and the mother’s family book)</li> <li>Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles)</li> <li>Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)</li> <li>Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice</li></ul><p><span><strong>PROFESSIONAL EXPERIENCE:</strong></span></p><br><ul> <li><span>Minimum of four (4) years of nursing care/dental experience</span></li> <li><span>Previous experience in a Private Healthcare institute is an asset</span></li> <li><span>Knowledge of dental assisting techniques and procedures for all phases of general dentistry</span></li> <li><span>Ability to prioritize tasks ensuring effective functioning of the area</span></li> <li><span>Skills in assessment of patient and family’s physical and psychological needs</span></li> <li><span>Skills in coordination and planning of care and prioritising care based on individual needs</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>Are you ready to shape the future with confidence?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance’s purpose is to inspire confidence and shape your future with confidence.</p><br> <p>The opportunity is specifically in the Forensic sub-service line under Assurance. Forensic services help organizations tackle complex issues such as commercial disputes, fraud, bribery, corruption, accounting irregularities, and anti-money laundering. By utilizing advanced technology and data analytics and other tools, EY enhances investigative procedures and monitors exposure while protecting organizations.</p><br> <p>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.</p><br> <p><b>What we look for:</b></p><br> <ul><li><b>You have an agile, growth-oriented mindset. </b>What you know matters, but the right mindset is just as important.</li><li><b>You are curious and purpose driven. </b>We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li><li><b>You are inclusive. </b>We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul> <p><b>Qualifications:</b></p><br> <ul><li>Bachelor’s or master’s degree in accounting or finance, or any related filed completed within the past 18 months.</li><li>To comply with the legal requirements, Nationals will be considered</li><li>Ability to assist clients with assessing, remediating, designing, and implementing integrity and governance frameworks.</li><li>Someone to work with relevant stakeholders and regulatory bodies to assess, prevent, detect, and respond to these risks faced by organizations.</li><li>Skilled clients in conducting compliance risk assessments across their organization by including benchmarking where possible.</li></ul> <p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>What you can expect:</b></p><br> <p><b>Step 1: Apply</b></p><br> <p>Please complete the online application and answer all the questions.</p><br> <p><b>Step 2: Online Assessments</b></p><br> <p>If selected, you will receive an invitation to complete the EY online assessments.</p><br> <p><b>Step 3: Interview</b></p><br> <p>Upon passing the assessments, you will receive an invitation for an initial interview.</p><br> <p><b>Step 4: Attend</b></p><br> <p>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</p><br> <p><b>Step 5: Receive</b></p><br> <p>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</p><br> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Marketing & Tenders Specialist – Middle East Region</b></p><br><p><span>At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible. </span>We are currently looking to recruit a Marketing & Tenders Specialist, who is going to be based either in our Dubai or Riyadh office. You will be reporting to the General Manager of the Middle East Region. You will be responsible for, but not limited to, the following.</p><br><p><b>Essential Functions and Responsibilities</b></p><br><ul><li><p>Identify growth opportunities, customer segments, threats, and competitive positioning; summarize findings into clear recommendations and briefs.</p><br></li><li><p>Collaborate with sales and product teams to support campaign planning and execution.</p><br></li><li><p>Conduct Market Assessment initiatives, including market sizing (<b>TAM/SAM/SOM</b>), <b>PESTEL</b>, <b>SWOT</b>, and analysis of market dynamics to guide portfolio and campaign decisions.</p><br></li><li><p>Supporting Product Demonstrations: Participate in <b>workshops</b>, events, and <b>promotional activities</b> to demonstrate product use and benefits.</p><br></li><li><p>Prepare and maintain customer-facing commercial proposal packages, including product positioning, value propositions, and required documentation aligned to customer requirements and internal policies.</p><br></li><li><p>Coordinate with distributors and partners to support commercial initiatives (e.g., NDAs, confirmations of interest, documentation alignment) and ensure smooth collaboration throughout the opportunity lifecycle.</p><br></li><li><p>Manage and update <b>social media platforms</b> while monitoring overall digital marketing performance (including SEO, PPC, email, and social channels).</p><br></li><li><p><b>Marketing Events & Activation Planning:</b> support planning and execution of promotional events, workshops, and speaking engagements; track impact and follow-up actions with Sales.</p><br></li><li><p><b>Analyze marketing data</b> (campaign performance, customer behavior, sales trends, Competitor Activities) using statistical tools and techniques.</p><br></li><li><p><b>Tender Management: </b></p><br><ul><li><p>Conduct marketing activities: creating awareness and positioning the product with key stakeholders through targeted campaigns, educational content, and engagement initiatives.</p><br></li><li><p>Assists in preparation and/or review of tender documentation, packages comprising of instructions to bidders, contract form, General Terms Conditions, bid forms.</p><br></li><li><p>Maintain tender management tool for: Business analysis, quotes record, product performance and tender trend analysis and monitor competitor tender activities.</p><br></li></ul></li></ul><p><b>Qualifications </b><b>and</b> <b>E</b><b>xperience</b></p><br><ul><li><p>Bachelor’s degree in marketing, Business, Economics, Statistics, or a related field</p><br></li><li><p>2–4 years of multinational organization (healthcare industry, ideally medical devices sector) experience in marketing</p><br></li><li><p>Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint)</p><br></li><li><p>Fair knowledge of local business practices and legal processes</p><br></li><li><p>Demonstrated ability to perform independently with minimal supervision</p><br></li><li><p>Fluency in spoken and written English and Arabic</p><br></li><li><p>Strong analytical skills and proficiency in tools like Excel, Google Analytics, Tableau, or Power BI</p><br></li><li><p>Ability to work under pressure and meet tight deadlines</p><br></li></ul><p><b>The Company</b></p><br><p>Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. Ranked #15 on the Fortune 500, Cardinal Health employs more than 50,000 people worldwide. More information about the company may be found at www.cardinalhealth.com</p><br><p><i>Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.</i></p><br><p><i>Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal <span>Opportunity/Affirmative</span> Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</i></p><br><p><i>To read and review this privacy notice click </i>here</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Lead, Client Solutions Location: Dubai Reports to: Director of Client Solutions, EMEA, dotted line to Regional MD Team Structure: Senior leadership role responsible for client solutions excellence, strategic execution, and team development across the region.<br> About Channel Factory Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies.<br> Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels.<br> We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.<br> Channel Factory embodies a strong culture that values diversity, collaboration, and results.<br> Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving.<br> We expect a lot from one another and value our thoughtful and intellectually curious company culture.<br> About the Role The Lead, Client Solutions (CSM Lead) is responsible for overseeing client solutions excellence, strategic execution, and team development across the region.<br> This role requires a blend of leadership, strategic planning, and client management expertise to ensure high-quality execution of digital media campaigns while maintaining strong client relationships.<br> As the primary escalation point for the region, the Lead CSM is responsible for developing client solutions strategies, managing high-value client accounts, optimizing processes, and mentoring a team to maintain a high standard of service.<br> This role also plays a critical part in client retention, business growth, and regional expansion efforts in collaboration with internal teams, including Sales, Ad Operations, and Product Development.<br> This position is suited for a highly experienced Client Solutions professional with a proven track record of leadership, client strategy, and operational excellence.<br> Key ResponsibilitiesStrategic Leadership & Regional Growth Oversee the Client Solutions team’s performance and strategic initiatives for the region.<br> Develop and execute growth strategies to expand and retain client business.<br> Define and implement client communication frameworks and best practices to maintain high service standards.<br> Lead the team’s engagement with key agency groups and enterprise-level clients, driving expansion efforts in new markets.<br> Team Leadership & Development Manage a team of 6+ Client Solutions Managers, ensuring development through coaching, mentorship, and structured training programs.<br> Set clear objectives and career development plans for team members.<br> Lead onboarding efforts for new hires, ensuring seamless integration into the team.<br> Foster a high-performance team culture focused on collaboration, accountability, and continuous improvement.<br> Client Relationship Management & Account Growth Serve as the primary strategic contact for high-value clients and agency partners.<br> Lead client retention, renewals, and incremental growth strategies across the region.<br> Identify and proactively address challenges or escalations, ensuring a seamless client experience.<br> Develop short-term and long-term account plans for key clients, aligning with overall business goals.<br> Work closely with local sales, resellers and partners to expand the client portfolio in markets.<br> Campaign Strategy & Execution Oversight Act as the key escalation point for troubleshooting campaign-related challenges.<br> Oversee campaign pacing and KPI performance, ensuring proactive optimization efforts.<br> Provide strategic guidance on campaign targeting, positioning, and data-driven optimizations.<br> Work alongside Sales and Ad Operations to improve campaign workflows and client outcomes.<br> Process Optimization & Reporting Implement scalable operational processes that enhance efficiency across the Client Solutions team.<br> Regularly report regional progress, wins, and challenges to the Director of Client Solutions, EMEA & Regional MD Utilize Salesforce and internal reporting tools to track client health, renewals, and growth opportunities.<br> Ensure the team remains at the forefront of industry trends and digital advertising innovations.<br> Required Skills & Qualifications 7+ years of experience in digital media, with at least 2+ years in a leadership or senior client-facing role within a digital advertising organization, ad tech start up and/or media agency Strong track record of managing and developing teams, with proven mentorship abilities.<br> Extensive knowledge of YouTube and/or Social Media advertising, programmatic media, and digital video platforms.<br> Highly proficient in campaign management, performance tracking, and data-driven optimization.<br> Advanced analytical skills, with expertise in Excel, forecasting, and KPI analysis.<br> Exceptional communication, negotiation, and relationship management skills.<br> Experience with Salesforce or similar CRM and reporting platforms.<br> Google Ads or YouTube certification is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Field Engineering teams across AWS are building AI-enabled workflows to accelerate investigations, automate repetitive tasks, improve reporting, and develop scalable engineering tooling. These efforts are happening organically — driven by motivated engineers across regions. The opportunity now is to systematically scale what's working and embed dedicated AI integration capability directly within each regional Field Engineering team.<br>The Forward Deployed AI Integrator will be 100% focused on AI integration for their assigned region. This role embeds directly with regional FE teams to identify high-value workflow opportunities, drive hands-on adoption of AI-assisted tooling, and convert successful experiments into repeatable regional standards. The role partners with FE engineers, regional leads, and cross-functional GenAI platform teams to deliver measurable productivity outcomes within the region.<br>This is a hands-on execution role — not advisory. Success is measured by workflows transformed, engineering hours saved, and adoption driven within the region.<br>Key job responsibilities<br>Embed directly with regional Field Engineering teams to identify, prioritize, and accelerate the highest-value AI workflow opportunities<br>Drive adoption of AI-assisted workflows across investigations, reporting, operational analysis, and engineering tooling within the assigned region<br>Partner with FE engineers to replace manually intensive workflows with scalable, reusable AI-enabled solutions<br>Build and document reusable workflow patterns, templates, and lightweight operational playbooks for regional FE adoption<br>Work with GenAI platform teams and internal tooling teams to accelerate delivery of FE AI initiatives within approved deployment environments<br>Coach and enable FE engineers on practical, approved AI tools including Python-based tooling, Kiro, and internal AI platforms<br>Track and report adoption metrics and operational KPIs to regional and senior FE leadership<br>Identify opportunities to eliminate duplicated effort and share reusable capabilities across regional FE teams<br>Contribute to the broader FE AI integration community by sharing learning, patterns, and outcomes across regions<br>Support development of FE-led initiatives including waveform analytics, reporting automation, engineering tooling, and operational dashboards<br>A day in the life<br>You are embedded in the regional Field Engineering team — working alongside engineers during live investigations, building automation patterns, and coaching ICs on workflow adoption. You spend your time identifying what's slowing engineers down, prototyping AI-assisted solutions, and driving adoption of what works.<br>You are a dedicated member of the regional team, accountable for making AI integration real and measurable. You bring technical depth, operational curiosity, and a bias for action. You move fast, learn from what you build, and share what works with the broader FE AI integration community.<br>You are known in your region as the person who makes AI practical — and delivers it.<br>About the team<br>Field Engineering supports critical operational functions across global AWS infrastructure. The organization spans multiple engineering disciplines and regions — covering operational investigations, electrical and mechanical systems, tooling development, reporting, commissioning, troubleshooting, operational analytics, and process improvement.<br>The team is actively building AI-enabled workflows to improve operational efficiency and accelerate engineering execution. This role is one of three initial regional AI integration positions, designed to prove the model and scale it across all FE regions.<br>- Bachelor's degree or above in ML Engineering, Computer Science, Data Science, or a related technical discipline — or equivalent practical experience<br>- 3+ years of experience in technical program management, workflow automation, or operational analytics<br>- Experience with GenAI platforms, agentic tooling, or AI-enabled operational workflows<br>- Experience within large-scale infrastructure, operational engineering, or data center environments<br>- Experience embedding with operational teams to drive hands-on workflow transformation<br>- Experience in engineering investigations, reporting automation, or workflow acceleration initiatives<br>- Experience working in or supporting EMEA Region and other regions globally.<br>- Demonstrated ability to drive adoption and change within a technical team without direct authority<br>- Strong written and verbal communication skills, with the ability to clearly articulate impact and progress to engineering and leadership audiences<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</p><br><br><p>Join our <strong>Emirates Engine Maintenance Centre - Test Cell</strong>, a cutting-edge maintenance facility, where we deliver exceptional Maintenance, Repair, and Overhaul (MRO) services for the engines of Emirates’ fleets. Our integrated team excels in Engine Technical Services (ETS), Propulsion Planning and Logistics, and more, all within our advanced Engine Shops and Test Cell. With a strong commitment to quality and safety, we streamline processes to strip, inspect, and rebuild engines seamlessly in one state-of-the-art location. Join us to be part of a team where precision and excellence drive every operation.</p><br><br><p>As an <strong>Engine Overhaul Engineer III</strong>, you will supervise and mentor Senior Technicians, Technicians and Mechanics to carry out testing and rectification on all types of aircraft engines, engine systems, engine components to a high standard at the EEMC, to hold approval to certify own tasks as well as those directly under the job holders supervision, to certify and release to service work carried out in accordance with Airworthiness requirements and the Original Equipment Manufacturer (OEM) recommendation.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Supervises the activities and work of direct reports by providing mentoring and guidance to ensure that work with is carried out efficiently in line with the individual's targets, assist with providing feedback to direct reports when targets or goals are not being achieved and work with the individual to improve performance.</li></ul><br><ul><li>Complete own and supervised tasks accurately by utilising knowledge of the engine overhaul process, company procedures as well as the use of the ESM, IPC, CMM, SB's and AD's ensuring paperwork and MRO ERP (IFS) system tasks are completed progressively and in accordance with company procedures.</li></ul><br><ul><li>Apply knowledge of tooling and equipment and facility to carry out the tasks in a safe manner to the highest of quality standards. Supervise direct reports to ensure compliance to safety and quality procedures.</li></ul><br><ul><li>Participate and promote a safe working environment in alignment with EEMC Safety policy. Ensure reporting any non-conformance in safety and quality immediately via company procedures. Act to mitigate any observed unsafe condition and prevent any incident, ensure all 'near miss' situations are reported via company procedures and highlighted to Line manager or Operations Manager.</li></ul><br><ul><li>Ensure own attendance and direct reports are in alignment with sectional shift pattern, actively participate in all meetings, projects and use skills and knowledge to contribute to improvements to process, increased efficiency or better practice. </li></ul><br><ul><li>Assist direct reports with development of competencies, mentor technicians and mechanics and identify areas of improvement to achieve the desired skill level.</li></ul><br><ul><li>Provide assistance and guidance to Technicians with application for approvals focusing on regulatory and compliance guidelines.</li></ul><br><ul><li>Staff annual business contribution evaluation (MyBC) to effectively set the staff's goals and competencies through conducting quarterly and annual performance reviews.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Bachelor's degree in Engineering in Aeronautical subjects, Mechanical, Maintenance, Avionics, Electronics Tech Engineering </li><li>OR Valid Maintenance Engineering Licence</li><li>OR apprenticeship (at least 2 to 3 years) and Holder of Engine shop authorisations comparable to an existing EEMC Engine Overhaul Engineer III.</li><li>7+ years in aviation maintenance environment as an Aircraft/Engine Technician with a reputable airline or MRO company.</li></ul><br><ul><li>Experienced and competent in engine test preparation, inclusive of incoming/arrival inspections ,borescope, Engine run-up, functional & performance testing inclusive of engine trouble shooting component removal and installation, installation and removal of all test enabling hardware and components. </li><li>Understand the statistical process control charts used in Engine trend monitoring and take necessary actions as per the OEM recommended trending (GE Intelligent Test Cell) critical and secondary alerts. </li><li>Engine preservation and post run-up detailed inspections. Engine data acquisition system DAS configuration setup, ASE2000 software revision updating, backup, restore & verification.</li><li>Lead the team in scheduled and unscheduled maintenance as well as test cell systems verification and troubleshooting. </li><li>Report any defects using Engine MRO (IFS) service & maintenance quick reporting system. </li><li>Complete duplicate inspections or critical task inspections as required.</li></ul><br><br>Salary & benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br><br> </div>
<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile & Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. </p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network. </p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. </p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. </p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. </p><p> </p><p> </p><p><strong>Key Responsibilities </strong></p><p> </p><p><strong>Commercial Strategy & Revenue Growth: </strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile & Accessories kiosk network. </p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets. </p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team. </p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization. </p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p> </p><p><strong>Kiosk Network Expansion & Business </strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues. </p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations. </p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence </p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network. </p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline. </p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p> </p><p><strong>Merchandising & Customer Experience </strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments. </p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size. </p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories. </p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations. </p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p> </p><p><strong>Inventory & Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability. </p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory. </p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover. </p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p> </p><p><strong>Leadership & Talent Development</strong> </p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management. </p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention. </p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p> </p><p><strong>P&L & Financial Management </strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability. </p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns. </p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses. </p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p> </p><p><strong>Landlord, Mall & Strategic </strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners. </p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance. </p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support </p><p> </p><p><strong>Reporting, Analytics & Governance</strong></p><p> Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs. </p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management. </p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks. </p><p>Drive a culture of fact-based decision-making and performance accountability across the organization. </p><p> </p><p><strong>Qualifications & Experience </strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role. </p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments. </p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories. </p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion. </p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity. </p><p>Proven experience with P&L ownership, budgeting, forecasting, and financial analysis. </p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners. </p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities. </p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills. </p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline. </p><p>A Master’s degree or relevant professional qualification is an advantage</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>As the Senior Finance Manager – Joint Ventures (Fashion & Jewelry), you will act as the strategic finance partner for a portfolio of leading international luxury brands across the Middle East, including Fendi, Givenchy, Louis Vuitton, Celine, Loewe, Repossi, De Beers, Max Mara, Zimmermann, Christian Louboutin, Marni, Jil Sander, Kenzo, and Maison Margiela.</p>
<p>You will work closely with Executive Management, Brand Partners, and Joint Venture leadership teams to drive profitable growth, support strategic investments, enhance shareholder value, and provide financial leadership across the full business lifecycle.</p>
<p>The role combines business partnering, corporate finance, FP&A, governance, business development, and executive-level stakeholder management, requiring both strong analytical capabilities and commercial acumen.</p>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Strategic business partnering</strong><br>
Serve as the primary finance partner for the Fashion & Jewelry Joint Venture portfolio.<br>
Partner with Joint Venture Finance Teams, and Chalhoub Executive Management to support strategic decision-making.<br>
Challenge business assumptions and provide independent, data-driven recommendations.<br>
Drive value creation initiatives focused on profitability, cash generation, and return on investment.<br>
Support negotiations with international luxury brand partners on strategic and financial matters.</li>
<li><strong>Financial planning & performance management</strong><br>
Lead the annual budget, rolling forecast, and long-term planning processes.<br>
Monitor financial performance against budget, forecast and prior year, identifying risks and opportunities.<br>
Perform detailed variance analysis and translate financial results into actionable business insights.<br>
Drive initiatives to improve revenue growth, profitability, cash flow and working capital.</li>
<li><strong>Corporate finance & financial modelling</strong><br>
Build robust financial models to support:<br>
New Joint Venture opportunities<br>
Business development projects<br>
Store investment decisions<br>
Valuation exercises<br>
M&A and shareholder transactions<br>
Develop integrated financial models including:<br>
Profit & Loss<br>
Balance Sheet<br>
Cash Flow<br>
Enterprise Value<br>
IRR, NPV and Payback analysis<br>
Evaluate investment opportunities and prepare financial recommendations for Executive Management.</li>
<li><strong>Governance & executive reporting</strong><br>
Prepare high-quality financial presentations for senior leadership and shareholders.<br>
Present financial analyses and strategic recommendations to senior executives.<br>
Ensure consistency, accuracy and transparency of financial reporting across the portfolio.<br>
Support Joint Venture governance, shareholder reporting and Board decision-making processes.</li>
<li><strong>Financial systems & process improvement</strong><br>
Continuously improve financial reporting processes, planning tools and analytical capabilities.<br>
Drive automation and process efficiencies across finance activities.<br>
Ensure strong financial controls and high standards of data integrity.<br>
Collaborate with cross-functional teams to enhance operational effectiveness.</li>
</ul>
<h4>What you'll need to succeed</h4>
<ul>
<li>You hold a Bachelor's degree in Finance, Accounting, Economics or a related discipline.</li>
<li>You preferably hold an MBA and/or professional qualification (CPA, ACCA, CFA or CMA).</li>
<li>You possess a minimum of 10 years of progressive finance experience, including significant exposure to FP&A, business partnering or corporate finance.</li>
<li>You preferably have experience within luxury retail, retail, FMCG or consumer goods.</li>
<li>You preferably have previous exposure to Joint Ventures, multinational organizations or matrix environments.</li>
<li>You are adept in financial planning, budgeting and forecasting.</li>
<li>You possess advanced financial modelling and valuation skills.</li>
<li>You have a solid understanding of IFRS and financial reporting.</li>
<li>You possess strong analytical and problem-solving capabilities.</li>
<li>You have advanced Excel and PowerPoint skills; experience with ERP and BI tools is an advantage.</li>
<li>You possess excellent communication and presentation skills and the ability to influence senior stakeholders through credible financial insights.</li>
<li>You have a commercial mindset with a strong focus on value creation.</li>
<li>You are a strategic thinker capable of balancing long-term vision with operational execution.</li>
<li>You have excellent stakeholder management and relationship-building skills.</li>
<li>You have the ability to manage multiple priorities in a fast-paced, international environment.</li>
<li>You possess a high level of ownership, integrity and attention to detail.</li>
</ul>
<h4>What makes this role unique</h4>
<ul>
<li>Strategic exposure to some of the world's leading luxury brands.</li>
<li>Regular interaction with C-suite executives, Boards of Directors and international shareholders.</li>
<li>Opportunity to work across business partnering, corporate finance, business development, governance and strategic projects.</li>
<li>Significant visibility within the Group and direct contribution to key investment and partnership decisions.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations & Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain & Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service & Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing & Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong> </span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance. </li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife: </u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. </span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The <b>Genesys Principal AI Solution Architect</b> is a senior presales AI specialist who operates across three core motions: </p><br><ul><li>Driving strategic AI opportunities with customers and sales teams </li><li>Scaling the field through reusable assets, technical enablement, and coaching </li><li>Shaping product and go-to-market direction through real-world customer and field feedback </li></ul><p>This role requires a blend of deep AI technical acumen, exceptional sales, communication, and executive storytelling skills, and the ability to translate complex capabilities into clear, actionable business value. </p><br><p><b>Key Responsibilities:</b> </p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases. </b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows, tools, and orchestration layers. Define how AI interacts across the full journey (self-service, agent copilot, journey management, and back-office automation), including fallback strategies, human handoff, and failure handling. </li><li><b>Optimize retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where required</b>. Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements. </li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>. Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption. </li><li><b>Engineer contextual AI experiences that leverage real-time data and conversation state</b>. Design how AI systems incorporate dynamic context such as customer data, interaction history, and external signals. Optimize context management and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions remain coherent, personalized, and aligned across channels and touchpoints. </li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>. Evaluate and optimize AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver performant and economically viable solutions. Ensure designs meet enterprise expectations for reliability and responsiveness. </li><li><b>Leverage expert-level knowledge of Genesys AI capabilities </b>to articulate and demonstrate product value to customers and prospects. </li><li><b>Support pre-sales activities</b> such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments. </li><li><b>Design and deploy AI prototypes in sandbox </b>and/or customer development environments to validate use cases, integrations, latency, and success criteria<b>, </b>and to highlight the differentiated value of Genesys AI. </li><li><b>Partner with account teams and Professional Services to transition successful prototypes into production pilots </b>supporting technical handoff, hardening, KPI alignment, and business outcome validation. </li><li><b>Build integrations to third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b> showcasing the art of the possible with Genesys Cloud AI solutions. </li><li><b>Develop reusable technical assets </b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content. </li><li><b>Provide technical feedback and strategic insights to Product Management and Engineering </b>on AI product design, implementation considerations, and customer-driven enhancements. </li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b> as integral to an organization’s broader IT and transformation strategy. </li></ul><p><b>Requirements:</b> </p><br><ul><li><b>AI Architecture & Technical Judgment:</b> Hands-on experience designing modern AI solutions for customer experience orchestration and contact center use cases using the right mix of classic ML, NLU/NLP, retrieval-based systems, LLMs, orchestration patterns, tool use and agentic approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk. </li><li><b>Enterprise Integration & Real-Time Design:</b> Expertise integrating AI solutions with enterprise platforms, knowledge sources, RESTful APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to design for real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access. </li><li><b>Evaluation, Governance & Observability:</b> Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control. </li><li><b>Executive Communication & Field Enablement:</b> Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization. </li><li><b>Prompt Design & AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline. </li><li><b>Technical Demonstration Prowess: </b>Proven ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact. </li><li><b>Sales Acumen</b>: Demonstrated success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning. </li><li><b>Business Value Orientation:</b> Ability to identify opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency. </li><li><b>Executive Presence: </b>Proven ability to influence CIO/CTO decision-makers. </li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred. </li><li>Foundational understanding of programming concepts (Python preferred). </li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b> – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit </span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance.<br>Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team.<br>Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort <br>Number of Direct Reports – 18<br>Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC<br>CANDIDATE PROFILE <br>Experience <br>Previous experience with a large scale or multi-site EBC environment <br>Skills and Knowledge <br>Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure<br>Possesses excellent telephone sales skills<br>Strong customer development and relationship management skills<br>Ability to set accurate revenue goals for team<br>Ability to interpret market data and apply to sales strategy<br>Ability to implement successful sales strategies for multiple properties<br>Knowledge of all Marriott Lodging products, cultures and brand strategies<br>Knowledge of need time strategy as developed by Revenue Management<br>Knowledge of contractual agreements and legal implications<br>Knowledge of food trends, food and beverage composition and menu planning<br>Effective sales skills to upsell products and services<br>Ability to manage and balance large group and local catering business<br>Knowledge of marketing strategies<br>Knowledge of group business<br>Knowledge of operations and associated challenges for all brands<br>Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning<br>Strong communication skills (verbal, listening, writing)<br>Effective decision making skills<br>Ability to influence others<br>Effective coaching and development skills<br>Strong organization skills<br>Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&C Delphi, PMS, MARSHA, etc.<br>Strategic planning skills<br>Ability to evaluate business trends and modify business strategies accordingly<br>Ability to execute against the strategy; drive results<br>Strong problem-solving skills<br>Strong consensus building skills<br>Strong analytical skills<br>Good negotiation skills<br>Effective change management skills<br>Effective conflict management skills<br>Strong customer and associate relation skills<br>Ability to develop and maintain relationships e.g., associates, customers, vendors<br>Basic legal knowledge related to hotel operations<br>Strong presentation and platform skills<br>Good training/facilitator skills<br>Ability to effectively manage labor productivity<br>Knowledge of governmental regulations and all health and safety standards <br>Education or Certification<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred<br>Education or Certification <br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre<br>Sales and Marketing:<br>Provides sales functional expertise to participating hotels. <br>Maximizes revenue by upselling packages and creative food and beverage. <br>Sets direction to ensure that Sales Team achieves goals. <br>Understands and achieves team and individual goals. <br>Provides critical input to market leaders for development of property and overall market sales strategy.<br>Participates in weekly sales strategy meetings.<br>Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities.<br>Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes.<br>Works with market leadership to encourage non-participating or new hotels to join the sales office<br>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results.<br>Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing.<br>Reviews turnover to the Event Planning team for consistency and completion.<br>Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards. <br>Reviews turnover to hotels for consistency and completion. <br>Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed<br>Revenue Management <br>Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate.<br>Utilizes property diagnostic process (PDP) in order to maximize revenue and profits.<br>Monitors local, regional and International business outlook and provides updates to Revenue Management.<br>Guest Satisfaction:<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. <br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process. <br>Ensures transfer of accurate, complete and timely information to operating departments at the properties. <br>Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate. <br>Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team. <br>Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement. <br>Supports the customer recognition program in effect at the X Sales Office. <br>Human Resources:<br>Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties. <br>Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. <br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes. <br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress. <br>Conducts hourly associate performance appraisals according to Standard Operating Procedures. <br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities. <br>Administers sales bonus and incentive programs. <br>Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.). <br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. <br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary. <br>Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs). <br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. <br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program. <br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters). <br>Financial Management <br>Participates in the development of annual shared service operating budget. <br>Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits. <br>Prepares weekly and period end P&L critiques. <br>Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate. <br>MANAGEMENT COMPETENCIES<br>LEADERSHIP<br>Sales and Marketing Management<br>: Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals. <br>Revenue Management<br>: Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.<br>Guest Satisfaction<br>: Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share.<br>Human Resources<br>: Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.<br>Financial Management<br>: Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. <br>TECHNICAL EXPERTISE<br>Guest Satisfaction<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.<br>Ensures transfer of accurate, complete and timely information to operating departments at the property.<br>Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of property leadership team as appropriate.<br>Leads guest satisfaction review sessions with Sales Team to identify areas of improvement. Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Ensures that a customer recognition program is in effect in the sales office.<br>Human Resources<br>Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties.<br>Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.<br>Administers sales bonus and incentive programs.<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.<br>Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) .<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).<br>Financial Management<br>Manages operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.<br>Processes period end reporting and critique. Communicates financial results to appropriate stakeholders.<br>Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate.<br>OTHERS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Notify Loss Prevention/Security of any guest reports of theft<br>Policies and Procedures<br>Follow company, hotel and department policies and procedures.<br>Follows Marriott International Hotels Limited Regional Office policies and procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors and Management.<br>Working hours as required to do your job but normally not less than 48 hours per week.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Talk with and listen to other employees to effectively exchange information<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.<br>Physical Tasks<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati</span> </div>
???? We’re Hiring: Media Relations Assistant / Corporate PR Helper???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a communications-focused organization dedicated to building strong corporate reputations through effective media engagement, strategic communications, and professional brand storytelling. Our teams support public relations, corporate communications, digital content, events, and stakeholder engagement. We value professionalism, clear communication, accuracy, creativity, and strong relationship management. We are looking for a proactive communications professional who can support media activities and contribute to a positive corporate presence. The Role We are seeking an experienced Media Relations Assistant / Corporate PR Helper to support media outreach, public relations activities, press materials, corporate announcements, and stakeholder communications. The ideal candidate is an excellent communicator, highly organized, media-aware, and comfortable coordinating with journalists, internal teams, agencies, and external partners. Key Responsibilities Support daily media-relations and corporate public-relations activities. Research journalists, editors, publications, media outlets, influencers, and relevant industry contacts. Maintain accurate media contact databases, distribution lists, coverage records, and communication histories. Assist with drafting press releases, media pitches, announcements, briefing notes, company updates, and PR materials. Coordinate media inquiries and direct requests to the appropriate spokesperson or department. Monitor news coverage, industry publications, social media, and online discussions for company and competitor mentions. Prepare media-monitoring reports and highlight significant coverage, opportunities, or potential reputational concerns. Support approved media outreach campaigns and follow up with journalists regarding pitches and press materials. Coordinate interviews, media briefings, press meetings, webinars, events, and other media engagements. Prepare media briefing documents, talking points, biographies, fact sheets, presentations, and background materials. Assist with corporate announcements, product launches, events, campaigns, and communications initiatives. Coordinate with marketing, legal, executive, sales, and other teams to ensure communications are accurate and properly approved. Help maintain consistent corporate messaging, tone of voice, branding, and key company information. Assist with internal communications, newsletters, corporate updates, and stakeholder announcements. Support social-media and digital-communications teams with approved corporate news and media content. Maintain organized archives of press releases, media coverage, photographs, videos, statements, and other PR materials. Track PR activities, media responses, coverage quality, audience reach, and campaign performance. Assist with preparing reports and presentations for management and communications teams. Support crisis-communications preparation by maintaining approved contact lists, templates, briefing materials, and procedures. Escalate sensitive media inquiries, negative coverage, reputational risks, or potential crisis issues to senior communications personnel. Maintain confidentiality of corporate information, executive communications, media strategies, announcements, and sensitive business matters. Build professional relationships with media contacts and external communications partners. Assist with PR agencies, event partners, photographers, production teams, and other external service providers. Follow corporate communications policies, approval procedures, brand guidelines, privacy requirements, and applicable regulations. Requirements Bachelor’s degree or equivalent qualification in Public Relations, Communications, Journalism, Marketing, Media, Business Administration, or a related field is preferred.3+ years of professional experience in public relations, media relations, corporate communications, journalism, marketing communications, or a related role is preferred. Excellent spoken and written English communication skills. Strong writing, editing, proofreading, research, and interpersonal skills. Professional understanding of media relations, press communications, corporate messaging, and reputation management. Strong organizational skills and ability to manage multiple deadlines and communications projects. Excellent attention to detail and ability to verify information before publication. Confident communication with journalists, executives, agencies, and external stakeholders. Proficiency in Microsoft Word, Power Point, Excel, email, social-media platforms, and digital communication tools. Experience with media-monitoring, PR-management, CRM, or content-management platforms is advantageous. Knowledge of the UAE and GCC media landscape is advantageous. Experience in financial services, technology, hospitality, retail, real estate, luxury, or corporate communications is advantageous. Additional languages such as Arabic, French, Mandarin, or Russian are advantageous. PR, communications, journalism, digital marketing, or related professional certifications are advantageous but not required. What We Offer Flexible part-time working opportunities within a professional corporate communications environment. Competitive compensation aligned with experience, communication expertise, and PR responsibilities. Opportunity to develop expertise across media relations, corporate communications, reputation management, content, and stakeholder engagement. Exposure to journalists, industry publications, corporate campaigns, events, digital communications, and strategic PR initiatives. Professional development opportunities and continuous learning in public relations, media strategy, corporate storytelling, and communications. A creative and collaborative environment where professionalism, accuracy, communication, initiative, and corporate reputation are highly valued.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Supervisor based in United Arab Emirates.<br><br>This is a remote operations leadership role focused on scaling and maintaining a high-performing distributed workforce. You will work closely with the Operations Manager to translate broader objectives into effective day-to-day execution. Your focus will include workforce planning, attendance, quality assurance, coaching, onboarding, and operational administration. You will help grow the operation toward a target of 100 active agents while maintaining consistent performance and reliability. The role suits a hands-on operational leader who is comfortable managing people, monitoring performance, and addressing issues quickly. Strong organization, accountability, and attention to detail will be essential to keeping the operation running smoothly as it expands.<br><br>Accountabilities<br><br>Work closely with the Operations Manager to execute daily operational priorities and ensure activities remain aligned with broader business objectives. Manage and maintain an accurate roster of active agents, applying established policies to identify inactive agents and coordinate timely replacements. Monitor agent attendance and schedules to ensure team members consistently complete their required 8-hour daily shifts. Conduct daily test calls and quality checks to verify that agents meet established quality standards and operational expectations. Provide timely, constructive coaching and follow-up when quality issues, complaints, or performance concerns arise. Support workforce growth and capacity planning with the objective of building and maintaining a team of up to 100 active agents. Manage onboarding and compliance activities by reviewing required documentation, communicating status updates, and maintaining organized records. Calculate, prepare, and submit the operation’s monthly minutes-based invoice accurately and on time. Track operational performance, identify gaps, and take appropriate corrective action to maintain productivity, quality, and workforce stability.<br><br>Requirements<br><br>Demonstrated experience in operations, workforce management, team supervision, customer support, or a related operational environment. Strong ability to manage distributed or remote teams while maintaining accountability for attendance, productivity, and quality. Experience monitoring performance against defined standards and providing constructive coaching when issues arise. Strong organizational skills with the ability to maintain accurate rosters, schedules, documentation, and operational records. Comfortable working with spreadsheets, databases, operational tracking systems, and basic financial or invoicing information. Strong attention to detail and the ability to identify discrepancies, follow established procedures, and maintain accurate records. Effective written and verbal communication skills, with the ability to communicate clearly with agents, managers, and clients. Proactive and hands-on approach to problem-solving, with the ability to respond quickly to operational issues. Ability to work independently in a remote environment while collaborating closely with operational leadership. Results-oriented mindset with a strong focus on team growth, quality, attendance, and consistent execution.<br><br>Benefits<br><br>Base salary: $200 per month. Performance-based bonus: 1% of the operation’s total gross monthly invoice. Bonus eligibility: The performance bonus becomes available once more than 20 active agents are maintained while completing their required 8-hour shifts. Growth-based earning potential: Compensation increases as the size and gross invoice value of the operation grows. Target earning example: At 100 active agents, the minimum gross monthly invoice is approximately $84,400, generating a minimum $844 performance bonus. Expected minimum monthly compensation at 100 active agents: $1,044, consisting of the $200 base salary plus the $844 minimum performance bonus. Remote work: Operate and manage the workforce remotely. Leadership opportunity: Take ownership of workforce growth, operational performance, quality, and team development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Discover more<br><br>Subscribing To Premium Digital Dictionaries<br><br>Recent Jobs EGAO Careers Abu Dhabi – Food Truck & Restaurant Jobs...<br><br>Aug 20, 2026<br><br>Hotel & Restaurants <br><br>Sales Coordinator / Purchasing Executive...<br><br>Aug 20, 2026<br><br>Sales & Marketing <br><br>Junior Operations Executive...<br><br>Aug 20, 2026<br><br>Administration <br><br>Operations Manager – Logistics & Shipping...<br><br>Aug 20, 2026<br><br>Administration <br><br>Salesforce Administrator...<br><br>Aug 20, 2026<br><br>Administration <br><br>View More<br><br>Jobs<br><br>Browse Jobs Categories Match Companies<br><br>Pricing Executive<br><br>Posted:1 hour ago<br><br>Company Details<br><br>Name:UAE Jobs<br><br>Rating: 4.7 (3 reviews) — log in to rate this company<br><br>Industry: Consulting<br><br>Website: https://applydubaijob.com<br><br>Description: applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making… applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making it easier for professionals to discover, apply, and grow their careers in the region. View more View less<br><br>More Jobs from UAE Jobs<br><br>Job Details<br><br>Job Type: Full Time<br><br>Workplace Type: On-site<br><br>Qualification: Diploma<br><br>Job Experience: Mandatory<br><br>Job Location: dubai<br><br>Closing Date: Undisclosed<br><br>Salary: AED 5,500 - AED 7,500 / month<br><br>Other Pay: Benefits<br><br>Job Category: Administration<br><br>Job Description<br><br>Three Line Shipping is looking for a motivated Pricing Executive to join its Dubai team. This role is ideal for someone with experience in freight forwarding who can prepare competitive pricing while understanding the complete logistics process across air, sea, and road transportation.<br><br>The successful candidate will work closely with internal departments and logistics partners to develop accurate quotations, manage pricing strategies, and support business growth. If you have strong analytical skills and enjoy working in a fast-paced logistics environment, this is an excellent opportunity to advance your career.<br><br>Key Responsibilities<br><br> Source and negotiate competitive freight rates with shipping lines, airlines, transport providers, overseas agents, and logistics partners. Prepare accurate and commercially competitive quotations for air, sea, and road freight services. Manage pricing for FCL, LCL, FTL, LTL, cross-border, and multimodal shipments. Respond efficiently to spot inquiries, RFQs, and tender requests while meeting required deadlines. Review freight costs, local charges, surcharges, transit times, and rate validity before issuing quotations. Coordinate with Sales, Operations, Customs, and Finance teams to deliver complete logistics solutions. Maintain updated pricing databases, vendor tariffs, and rate sheets. Monitor market trends, trade lanes, carrier performance, quotation success rates, and profitability. Build and maintain strong relationships with logistics partners, carriers, and service providers. Support sales initiatives by developing effective pricing strategies for new and existing business opportunities. Ensure all quotations clearly include pricing terms, validity periods, inclusions, exclusions, and applicable conditions.<br><br>Requirements<br><br> 1–2 years of pricing experience in freight forwarding or logistics. Strong knowledge of export pricing for air, sea, and road freight. Good understanding of Incoterms, customs procedures, freight documentation, and GCC cross-border logistics. Knowledge of the UAE and GCC freight markets is highly preferred. Strong negotiation, analytical, and cost calculation skills. Excellent communication, coordination, and time management abilities. Ability to handle multiple pricing requests while meeting tight deadlines.<br><br>Strong Knowledge Of<br><br> Air, sea, and road freight pricing Incoterms and customs documentation UAE & GCC freight market operations<br><br>2048 open positions on Semasocial right now<br><br> 6 open positions in dubai 61 posted in the last 7 days<br><br>Contact Information<br><br>Sign in to apply for this job.<br><br>Facebook Linked In X Instagram You Tube Website<br><br>CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool<br><br>This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.<br><br>Login or Register to apply for this job<br><br>Similar Jobs<br><br>Junior Operations Executive<br><br>UAE Jobs Ras Al Khaimah, Ras al-Khaimah Emirate, United Arab Emirates<br><br>View Job Aug 20, 2026<br><br>Document Controller (2 Positions)<br><br>UAE Jobs Dubai, United Arab Emirates<br><br>View Job Aug 20, 2026<br><br>Operations Manager – Logistics & Shipping<br><br>UAE Jobs Dubai, United Arab Emirates<br><br>View Job Aug 20, 2026<br><br>Salesforce Administrator<br><br>UAE Jobs Dubai, United Arab Emirates<br><br>View Job Aug 20, 2026<br><br>Report This AdBack to Job Listings<br><br>Beware of Fraudsters!<br><br>Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.<br><br>Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.<br><br> Like Comment
Who we are:Stake is the MENA region’s most exciting real estate fintech company, combining real estate expertise and innovative financial technology to deliver products that empower everyone to own and build wealth through Real Estate. Launched in 2021 we have grown rapidly, leveraging decades of experience in technology, financial services and global real estate, to launch the MENA region’s first mobile app for fractional real estate investing. This is just the beginning and we’re currently searching for highly talented individuals to join and help lead our expansion into international markets and new business lines<br>The Operations Team:Stake’s Operations team is the engine room of the business - streamlining processes, optimizing systems, managing a rapidly growing portfolio of 550+ properties, and delivering consistently for our investors. As a function at the heart of what we do, Operations is critical to our ability to scale and realize our ambition of becoming a global market leader in digital real estate investment. We are seeking an experienced and highly motivated Senior Operations Associate to help elevate our UAE operations to a world-class standard. Reporting directly to the Senior Operations Manager Operations, this individual will be responsible for ensuring our core business processes are robust, efficient, and scalable. You will play a pivotal role in overseeing the day-to-day performance of our portfolio and driving strategic improvements that align with Stake’s growth trajectory. This is a high-impact role with exposure to senior leadership and the opportunity to shape how Stake delivers operational excellence at scale.<br>???? What you’ll do:Core Operations:Support the smooth running of Stake's UAE business operations, ensuring core processes are carried out accurately and consistently. Assist with property-related financial operations including payables, receivables, weekly investor distributions, exits, reconciliations, and basic forecasting. Maintain operational systems and databases ensuring data integrity and reliability. Own investor communications related to property performance, tenancy updates, maintenance events, and other property matters, following established templates and guidelines. Process & Scalability:Follow and help maintain SOPs, operational controls, and best-practice frameworks across the business. Identify operational bottlenecks, propose actionable solutions, and drive them to completion. Support the testing and rollout of new tools and systems as the business evolves. Cross-Functional Collaboration:Work closely with Asset Management, Transactions, Finance and Product teams to ensure seamless execution of business operations. Translate operational challenges and opportunities into product enhancements and technology priorities. Take initiative in identifying cross-functional gaps and working across teams to close them. Support Stake’s expansion into new markets and product lines by adapting operational processes to new regulatory frameworks and local market requirements.???? What we’re looking for:The most successful candidate will be detail-oriented, pragmatic, and display strong critical thinking. You should be someone who takes initiative, communicates clearly, collaborates well within a team, and manages tasks with a methodical and structured approach. You’re eager to learn, thrive in dynamic environments, and are excited by the opportunity to work alongside some of the most talented minds in the real estate and tech space. We’re looking for someone who brings a mix of operational excellence, analytical ability, and a mindset geared toward continuous improvement and ownership. The ideal candidate will also demonstrate the agility and resilience needed to thrive in a fast-growing startup environment. Key Requirements:5+ years’ experience in operations, consulting, or process management roles Experience in real estate, fintech, or high-growth startups is a plus Proven track record of driving process optimization, automation, and operational excellence. Strong analytical and financial acumen, with exceptional attention to detail. Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. Fluency in English is essential Arabic is a bonus???? Why you should join Stake:Hybrid work environment Work directly with senior leadership in one of the region’s fastest growing start-ups; you will get exposure to all functions at Stake and have the chance to learn from the very best in the space! Generous equity compensation; this aims to bring a high degree of ownership into your work. As Stake grows, you grow with it! Budget for learning and development; we want Stakers to constantly strive for personal and professional growth Best in class end of service savings scheme; through DIFC-sponsored DEWS programme Off-sites and regular team events Stake has a high performance culture where the bar is always rising. We bring on brilliant, ambitious and curious people who see the value in Stake and want to grow with us.
About Revolut<br><br>People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.<br><br>As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.<br><br>About The Role<br><br>Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.<br><br>We’re looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.<br><br>Up to shape what's next in finance? Let's get in touch.<br><br>What You'll Be Doing<br><br>Acting as the escalation point for suspicious activity cases Ensuring accurate and timely SARs are submitted according to local requirements Responding to regulatory inquiries and other requests from local authorities related to SARsManaging queries requiring a second line of defence review Working with the MLRO and escalating significant cases Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity Resolving escalated cases, following expected resolution times Collaborating on training initiatives and implementation of new processes<br><br>What You'll Need<br><br>Experience as a compliance/Fin Crime officer in a major financial institution Experience in Fin Crime operations acting as the escalation point Deep knowledge of AML and sanctions regulations Experience using internal and external systems and databases to conduct investigations The ability to review policies and procedures and advise if changes are required Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it An understanding of payment systems and markets with a focus on technology and mobile applications Fluency in English<br><br>Nice to have<br><br>Fluency in other languages<br><br>Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.<br><br>Important notice for candidates:<br><br>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<br><br> Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.<br><br>We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.<br><br>By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice