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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks & Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead & Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality & Compliance</strong></p><ul><li><p>Ensure full compliance with M&S Food Safety standards, HACCP, Municipality regulations, and Health & Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management & Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales & Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial & Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety & Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health & Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership & People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching & Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety & HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory & Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning & Organizing</p></li></ul><br><br></li></ul><p></p></section>
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Company Description<br><p>Established in 1977, Arabian Ethicals takes pride in being a top healthcare player in the UAE. As the exclusive representative and distributor of many multinational pharmaceutical, consumer, and veterinary products in the UAE, the Company serves over 2,000 pharmacies, 150 hospitals, 600 hypermarkets, supermarkets and specialty stores, in addition to more than 100 veterinary clinics and farms.</p><br><br>Job Description<br><p>This is a high-impact, cross-functional Director-level leadership role for an experienced operations professional ready to own end-to-end distribution performance in a regulated healthcare environment. The incumbent will define and execute the operational strategy that keeps products moving safely, compliantly and efficiently — from warehouse to patient— across pharmaceutical, healthcare, animal health and consumer distribution (GDP-regulated). Working closely with sales, market access, business development, regulatory and finance teams, the role builds the operational infrastructure that enables growth while upholding the highest standards of GDP compliance, cold chain integrity and service excellence. The role requires flexibility and willingness to travel across sites and, where applicable, to regulatory authority locations. The incumbent will be required to continuously improve operational efficiency.</p><br><p><strong>Operational Strategy & Leadership</strong></p><br><ul><li>Define and execute a 3-year operations strategy aligned to business growth and regulatory obligations.</li><li>Lead transformation programmes to improve efficiency, scalability, and service across the distribution network.</li><li>Drive a culture of continuous improvement, operational discipline, and safety-first thinking.</li><li>Act as the operational voice at the leadership table — translating business goals into executable plans.</li></ul><p><strong>Pharma Supply Chain & Logistics & Procurement Management</strong></p><br><ul><li>Oversee warehousing, inventory management, transportation, and last-mile distribution for pharmaceutical and healthcare products.</li><li>Ensure rigorous GDP-compliant handling, storage, and transportation protocols across all facilities.</li><li>Manage cold chain operations for temperature-sensitive products, including serialisation and traceability requirements.</li><li>Own demand planning, forecasting accuracy, and stock availability to prevent stockouts or expiry losses.</li><li>Manage the direct and indirect procurement processes, develop and maintain relationships with 3PL partners, freight forwarders, and regulatory-approved logistics vendors.</li></ul><p><strong>Regulatory Compliance & Quality</strong></p><br><ul><li>Ensure full compliance with GDP (Good Distribution Practice) guidelines and local regulatory authority requirements.</li><li>Maintain all distribution licenses, certifications, and regulatory filings; proactively manage renewals and audits.</li><li>Lead internal compliance audits and manage regulatory inspections with professionalism and preparedness.</li><li>Implement and maintain SOPs across warehousing, cold chain, recalls, and adverse event reporting.</li><li>Oversee quality management systems (QMS) and deviation/CAPA processes.</li></ul><p><strong>P&L and Cost Management</strong></p><br><ul><li>Own operational budgets and drive cost optimisation without compromising compliance or service quality.</li><li>Track and improve cost-to-serve, inventory turnover, shrinkage, and logistics unit economics.</li><li>Identify and execute margin enhancement initiatives through vendor negotiation, route optimisation, and productivity gains.</li><li>Deliver regular financial performance reporting to the AEC GM.</li></ul><p><strong>Process Excellence & Digital Transformation</strong></p><br><ul><li>Implement best-in-class SOPs and leverage ERP platform to drive operational visibility.</li><li>Lead the adoption of digital tools — including data analytics, serialisation platforms, and automation — across distribution operations.</li><li>Ensure all systems and processes are audit-ready and aligned to regulatory expectations at all times.</li></ul><p><strong>Team Leadership & Development</strong></p><br><ul><li>Lead, and develop a high-performing operations team across warehousing, logistics, compliance, and planning functions.</li><li>Establish clear KPIs, performance management frameworks, and succession plans.</li><li>Foster a culture of accountability, collaboration, psychological safety, and operational excellence.</li><li>Coach and mentor functional managers to build organisational depth and capability.</li></ul><p><strong>Commercial & Customer Alignment</strong></p><br><ul><li>Partner closely with commercial teams to align operational capacity with sales growth plans and customer commitments.</li><li>Own SLA delivery — OTIF, order accuracy, returns management — as a commercial differentiator.</li><li>Represent operations in key customer meetings and tender/bid processes where operational credibility matters.</li><li>Support business development by structuring scalable operational models for new principal agreements, distribution contracts, and market entry opportunities — providing cost-to-serve modelling, capacity assessments, and operational due diligence to underpin commercial negotiations.</li></ul><p><strong>Risk Management & Business Continuity</strong></p><br><ul><li>Identify, assess, and mitigate operational risks including supply disruptions, cold chain failures, and regulatory non-compliance.</li><li>Own and maintain business continuity plans (BCP) for critical distribution operations.</li><li>Manage product recall and returns processes in line with regulatory requirements.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Supply Chain, Pharmacy, Life Sciences, Engineering, or a related field.</li><li>MBA or postgraduate qualification in Supply Chain, Operations, or Business.</li></ul><br>Additional Information<br><p><strong>Experience Requirements:</strong></p><br><ul><li>10–15+ years of progressive experience in operations and/or logistics within pharmaceutical, healthcare, or regulated FMCG distribution.</li><li>Demonstrated experience managing GDP-regulated distribution environments.</li><li>Proven leadership of large, multi-functional teams and multi-site operations.</li><li>Hands-on experience with ERP/WMS systems and process improvement methodologies (Lean, Six Sigma).</li><li>Track record of leading successful regulatory audits and maintaining clean compliance records.</li><li>Experience operating in the GCC / MENA region, with knowledge of local regulatory bodies (MOH, SFDA, DHA, HAAD, or equivalent). Exposure to cold chain and serialisation/track-and-trace platforms.</li><li>Experience with digital transformation programmes in warehouse or logistics operations.</li></ul><p><strong>Skills and Abilities:</strong></p><br><ul><li>Deep knowledge of GDP and pharma supply chain; data-driven decision-making and analytics; ERP/WMS/TMS system fluency; risk and compliance management; strategic thinking with strong execution.</li><li>Lean / Six Sigma / process excellence certification; stakeholder influence at C-suite level; commercially aware and customer-focused mindset.</li></ul><br><br> </div>
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<span>About RDX Sports RDX Sports is a globally recognized combat sports and fitness brand trusted by professional athletes, fitness enthusiasts, and sports communities across more than 100 countries.<br> Our mission is to empower athletes through innovation, premium-quality products, and exceptional digital experiences.<br> As we continue expanding our global digital presence, we are seeking an experienced Senior Content Strategist to lead the strategic direction of content across our ecommerce ecosystem.<br> This is a high-impact consulting role focused on content strategy, customer experience, SEO, brand storytelling, and revenue growth.<br> Position Overview We are looking for a highly experienced Content Strategist who has successfully developed and executed enterprise-level content strategies for global ecommerce or D2C brands.<br> This role is not responsible for writing day-to-day content.<br> Instead, the strategist will define the content vision, establish governance, optimize customer journeys, and guide cross-functional teams—including SEO specialists, content writers, designers, product marketers, and UX teams—to create content that drives traffic, engagement, and conversions.<br> The ideal candidate has extensive experience in ecommerce content strategy, SEO, AI-assisted content workflows, and performance analytics.<br> Key ResponsibilitiesContent Strategy & Leadership Develop and own the global content strategy for the RDX Sports website.<br> Build content frameworks aligned with business objectives, customer journeys, and brand positioning.<br> Create scalable content roadmaps supporting product launches, seasonal campaigns, and international expansion.<br> Identify content gaps, opportunities, and priorities using data-driven insights.<br> Define editorial standards, governance, and best practices across all digital channels.<br> Website & Ecommerce Optimization Optimize website content architecture to improve user experience and conversion rates.<br> Develop strategies for product pages, category pages, buying guides, educational content, landing pages, and brand storytelling.<br> Collaborate with UX, Product, and Ecommerce teams to improve customer journeys.<br> Recommend improvements to website navigation, content hierarchy, and information architecture.<br> SEO & Organic Growth Partner with SEO specialists to create long-term organic growth strategies.<br> Ensure content aligns with evolving search engine algorithms and user intent.<br> Develop topic clusters, content hubs, pillar pages, and authority-building initiatives.<br> Oversee content optimization for international markets and multilingual expansion where applicable.<br> Brand Storytelling Strengthen the RDX Sports brand voice across all digital touchpoints.<br> Ensure consistency in messaging across product content, campaigns, blogs, email marketing, and social media.<br> Develop storytelling frameworks that reinforce brand credibility and customer trust.<br> AI & Content Innovation Introduce AI-powered content workflows to improve efficiency without compromising quality.<br> Evaluate emerging content technologies and recommend scalable solutions.<br> Establish quality assurance processes for AI-assisted content production.<br> Analytics & Performance Define content KPIs aligned with business growth.<br> Monitor engagement, SEO performance, conversion rates, and customer behavior.<br> Conduct regular content audits and present strategic recommendations to senior leadership.<br> Measure ROI of content initiatives and optimize accordingly.<br> Team Collaboration Mentor internal content writers and SEO teams through strategic guidance.<br> Collaborate with Marketing, Branding, Design, Product, Ecommerce, and Development teams.<br> Provide strategic direction while empowering internal teams to execute.<br> Required Qualifications 8–12+ years of experience in Content Strategy, Digital Content, or Ecommerce Marketing.<br> Proven experience developing content strategies for global ecommerce or D2C brands.<br> Strong understanding of SEO, UX writing, customer journey mapping, and content architecture.<br> Experience managing enterprise-level content ecosystems.<br> Deep knowledge of ecommerce platforms and digital customer behavior.<br> Experience working with distributed or global teams.<br> Strong analytical mindset with expertise in content performance measurement.<br> Excellent stakeholder management and presentation skills.<br> Preferred Experience Candidates with experience in one or more of the following industries will be highly preferred: Sports & Fitness Sporting Goods Consumer Goods (FMCG) Lifestyle Brands Fashion & Apparel Outdoor Equipment Health & Wellness Direct-to-Consumer (D2C) Global Ecommerce Preferred Tools & Platforms Google Analytics (GA4) Google Search Console Ahrefs Semrush Screaming Frog Shopify WordPress Contentful or similar CMS Notion Airtable Asana Jira ChatGPT Claude Perplexity AI Other AI-powered content optimization platforms Key Competencies Strategic Thinking Content Governance Ecommerce Expertise SEO Strategy Brand Positioning Customer Journey Mapping Information Architecture Leadership & Mentoring Data-Driven Decision Making Cross-functional Collaboration Innovation & AI Adoption Success Metrics The successful candidate will be evaluated on: Growth in organic website traffic Improvements in keyword rankings Website engagement metrics Content-driven conversion improvements Customer journey optimization Content quality and consistency ROI of strategic content initiatives Effectiveness of collaboration with internal teams Successful implementation of scalable content frameworks Why Join RDX Sports?<br> Opportunity to shape content strategy for a globally recognized sports brand.<br> Work with high-performing international marketing, branding, and ecommerce teams.<br> Flexible remote consultancy engagement.<br> High-impact role influencing millions of customers worldwide.<br> Opportunity to build scalable, AI-driven content operations for a fast-growing global business.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The general/company manager will serve as the principal executive responsible for the overall management, commercial performance, operational continuity, and organizational advancement of the construction division. The role provides direct oversight of all management functions within the division, including branch operations across the country, ensuring that corporate objectives, operational standards, and strategic priorities are consistently upheld throughout the organization. The position carries accountability for unifying the efforts of all departments, branches, projects, and support functions under a common direction while safeguarding profitability, client confidence, regulatory compliance, and sustainable growth.</p><p>Job Description:</p><ol type="1"><li><p>Strategic Leadership & Business Growth</p></li></ol><p>a. Develop and execute the company's strategic agenda in alignment with approved business objectives.</p><p>b. Identify pathways for growth, diversification, and market penetration that contribute to long-term sustainability.</p><p>c. Advance initiatives that strengthen organizational capability, competitive standing, and commercial relevance.</p><p>d. Convert executive vision into actionable business plans and measurable achievements. e. Anticipate industry developments and position the company to capitalize on emerging opportunities.</p><ol type="1"><li><p>Operational Management</p></li></ol><p>a. Exercise overall managerial oversight of the Construction Division, including all branches, projects, facilities, and operational units established across the Emirates of the UAE.</p><p>b. Direct and coordinate the activities of department managers, branch managers, project managers, and functional heads to ensure organizational alignment and operational consistency.</p><p>c. Ensure corporate policies, management directives, operational procedures, and quality standards are uniformly implemented across all locations.</p><p>d. Maintain visibility over the performance, resource requirements, and operational effectiveness of each branch and business unit.</p><p>e. Facilitate collaboration between head office functions and branch operations to achieve seamless execution and efficient service delivery.</p><p>f. Ensure projects, services, and contractual commitments are delivered in accordance with approved schedules, budgets, quality expectations, and client requirements.</p><p>g. Promote the optimum deployment of manpower, equipment, facilities, and support resources throughout the division.</p><p>h. Resolve operational constraints and organizational challenges that may affect productivity, profitability, or business continuity.</p><ol type="1"><li><p>Commercial Stewardship & Financial Sustainability</p></li></ol><p>a. Direct the preparation and administration of annual budgets, forecasts, and financial plans.</p><p>b. Monitor financial performance and ensure prudent utilization of company resources.</p><p>c. Review financial indicators, cost structures, and operational expenditures to enhance profitability and value creation.</p><p>d. Recommend measures that strengthen financial resilience and commercial performance. e. Support revenue generation initiatives through informed planning and resource optimization.</p><ol type="1"><li><p>Market Development & Stakeholder Engagement</p></li></ol><p>a. Cultivate relationships with clients, consultants, suppliers, government entities, and strategic partners.</p><p>b. Represent the company in negotiations, commercial discussions, industry forums, and high-level engagements.</p><p>c. Pursue opportunities that expand the company's portfolio, client base, and geographic presence.</p><p>d. Support tendering, proposal development, and contractual negotiations that advance business objectives.</p><p>e. Safeguard client confidence through responsive engagement and dependable service delivery.</p><ol type="1"><li><p>Governance, Compliance & Corporate Safeguards</p></li></ol><p>a. Establish measures that protect the company against operational, financial, contractual, legal, and reputational exposures.</p><p>b. Develop and maintain business continuity and organizational resilience frameworks.</p><p>c. Ensure adherence to applicable legislation, regulatory requirements, contractual obligations, and company policies.</p><p>d. Maintain robust governance practices, internal controls, and accountability mechanisms. e. Promote ethical conduct and responsible decision-making throughout the organization. 6. Quality, Heath, Safety & Environmental Responsibility (QHSE)</p><p>a. Promote a culture where quality, safety, and environmental responsibility form part of everyday operations.</p><p>b. Monitor organizational performance against established standards and initiate corrective actions where necessary.</p><p>c. Encourage preventive practices that minimize incidents, defects, and operational disruptions.</p><p>d. Support sustainable practices that enhance organizational credibility and long-term performance.</p><ol type="1"><li><p>Organizational Capability & Leadership Development</p></li></ol><p>a. Provide direction and guidance to department managers and key personnel.</p><p>b. Foster a professional environment characterized by accountability, collaboration, and continuous advancement.</p><p>c. Oversee talent development, succession readiness, and workforce planning initiatives.</p><p>d. Conduct performance reviews and support the development of future organizational leaders.</p><p>e. Encourage innovation, ownership, and continuous improvement across all levels of the company.</p><ol type="1"><li><p>Business Intelligence & Performance Management</p></li></ol><p>a. Evaluate operational, financial, and organizational information to support sound business decisions.</p><p>b. Establish and monitor meaningful performance indicators across all departments and business functions.</p><p>c. Review dashboards, reports, and analytical findings to identify trends, opportunities, and areas requiring intervention.</p><p>d. Present concise business assessments, strategic recommendations, and performance updates to the CEO.</p><p>e. Maintain transparent communication channels that support informed decision-making and organizational alignment.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>
Bachelor's Degree in Civil Engineering, Construction Management, Business Administration, or a related discipline. Professional certifications or advanced studies in business management, corporate leadership, project management, finance, or data analytics shall be considered advantageous.
Experience:
Minimum ten (10) years of progressively responsible leadership experience within the construction, industrial, infrastructure, or related sectors.
Demonstrated experience overseeing multidisciplinary teams, operational functions, and commercial activities.
Proven track record in managing large-scale projects, business growth initiatives, and organizational performance.
Technical Proficiency :
Strong understanding of construction operations, project execution methodologies, and commercial management principles.
Proficiency in Microsoft Office applications and business reporting tools.
Familiarity with enterprise systems and project management platforms such as SAP, Primavera P6, AutoCAD, Revit, or equivalent solutions is desirable.
Ability to interpret financial, operational, and performance data for executive decision-making.</p><p></p></section>
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<span><b><span>Who are we?</span></b></span><br><p>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. <br></p><br><br><br><p><b>Who are we?</b></p><br><br><br><p>At Finastra, we are a global leader in financial services software, committed to broadening access to financial services and shaping the future of banking. Our solutions support over 7,000 customers, including 80% of the world’s top 50 banks, across more than 110 countries, powering mission‑critical capabilities in Universal Banking, Payments, and Lending.</p><br><br><p>We are looking for a Director of Strategy, Corporate Development & PMO to join our Universal Banking organisation. This is a high‑impact, enterprise‑level role reporting directly to the Chief of Staff, sitting at the centre of strategy execution, governance, and value delivery for one of Finastra’s most important businesses.</p><br><br><p>This is an exciting opportunity for someone who can combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‑level exposure.</p><br><br><p><br><b>About the Role</b><br> </p><br><br><p>We are seeking a <b>Customer Success Director – Corporate Lending</b> to lead customer success outcomes across a portfolio of strategic customers using solutions including <b>Loan IQ, Trade, and Corporate Channels</b>. This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.</p><br><br><p>The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra investment.</p><br><br><p><br><b>Job Responsibilities</b></p><br><br><ul><li><p>Drive customer adoption, value realization, and business outcomes across a portfolio of Corporate Lending customers.</p><br><br></li><li><p>Develop and execute Customer Success Plans aligned to customer objectives and strategic priorities.</p><br><br></li><li><p>Monitor customer health, usage trends, and risk indicators, proactively addressing challenges and escalation management.</p><br><br></li><li><p>Lead customer engagements including onboarding, success reviews, and executive business reviews.</p><br><br></li><li><p>Partner with Sales teams to support renewals, increase retention, and identify expansion opportunities.</p><br><br></li><li><p>Act as a trusted advisor and executive sponsor for key strategic accounts.</p><br><br></li><li><p>Support customer transformation initiatives including cloud migration, platform modernization, upgrades, and SaaS adoption.</p><br><br></li><li><p>Drive adoption of new product capabilities and promote best practices for change management and user adoption.</p><br><br></li><li><p>Collaborate with Product, Engineering, Support, and Professional Services teams to resolve issues and improve customer outcomes.</p><br><br></li><li><p>Provide customer insights and feedback to influence product strategy and service improvements.</p><br><br></li><li><p>Contribute to revenue retention, customer satisfaction, and overall portfolio growth through effective customer engagement.</p><br><br></li></ul><br><p><b>Required Skills</b></p><br><br><ul><li><p>8+ years of experience in Customer Success, Account Management, Client Services, or similar customer-facing roles within enterprise software/SaaS environments.</p><br><br></li><li><p>Proven success managing complex enterprise customer portfolios and driving retention and renewal outcomes.</p><br><br></li><li><p>Experience within financial services, corporate lending, banking technology, or trade finance.</p><br><br></li><li><p>Strong executive stakeholder management and customer engagement skills.</p><br><br></li><li><p>Demonstrated ability to operate within metrics-driven Customer Success frameworks using customer health and adoption data.</p><br><br></li><li><p>Experience leading customer transformation initiatives, including cloud adoption, SaaS migrations, or platform modernization.</p><br><br></li><li><p>Excellent communication, presentation, and relationship-building skills across technical and business audiences.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities with a proactive approach to risk management.</p><br><br></li><li><p>Experience with Corporate Lending solutions such as <b>Loan IQ, Trade, or Corporate Channels</b> is highly desirable.</p><br><br></li><li><p>Previous people leadership or team management experience is advantageous.</p><br><br></li></ul><br><p>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:</p><br><br><p><b>Flexibility:</b> Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.</p><br><br><p><b>Well‑being: </b>Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.</p><br><br><p><b>Health & Financial Security:</b> Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*</p><br><br><p><b>Sustainability:</b> Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.</p><br><br><p><b>Inclusion:</b> Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.</p><br><br><p><b>Career Development: </b>Access online learning and accredited courses through our Skills & Career Navigator tool.</p><br><br><p><b>Recognition: </b>Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.</p><br><br><br><p>*Specific benefits may vary by location.</p><br><br><p>At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.</p><br><br><br><p>Be unique. Be exceptional. Help us make a difference at Finastra.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<ul><li><p><span><span>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</span></span></p><br></li><li><p><span><span>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</span></span></p><br></li><li><p><span><span>Appointment management including no-shows, rescheduling of patients and confirmations.</span></span></p><br></li><li><p><span><span>Register new patients and ensure the records of current patients are up to date.</span></span></p><br></li><li><p><span><span>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</span></span></p><br></li><li><p><span><span>Provide claim forms in case the patient wants to claim reimbursement.</span></span></p><br></li><li><p><span><span>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</span></span></p><br></li><li><p><span><span>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</span></span></p><br></li><li><p><span><span>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</span></span></p><br></li><li><p><span><span>Check emails daily, ensuring you respond to queries in a timely manner.</span></span></p><br></li><li><p><span><span>Ensure operations are carried out uniformly according to the hospital policies and procedures.</span></span></p><br></li><li><p><span><span>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</span></span></p><br></li><li><p><span><span>Participate in the Hospital training programs.</span></span></p><br></li><li><p><span><span>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</span></span></p><br></li><li><p><span><span>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</span></span></p><br></li><li><p><span><span>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</span></span></p><br></li><li><p><span><span>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</span></span></p><br></li><li><p><span><span>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</span></span></p><br></li><li><p><span><span>Maintains patient & staff confidentiality.</span></span></p><br></li><li><p><span><span>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</span></span></p><br></li><li><p><span><span>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</span></span></p><br></li><li><p><span><span>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</span></span></p><br></li><li><p><span><span>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</span></span></p><br></li><li><p><span><span>Provide patients with detailed statements and assistance in understanding their charges and payment options.</span></span></p><br></li><li><p><span><span>Prepare and process patient invoices for services, ensuring accurate charges.</span></span></p><br></li><li><p><span><span>Collect co-pays, deductibles, and outstanding balances at the time of service.</span></span></p><br></li><li><p><span><span>Ensure billing practices comply with legal and insurance requirements.</span></span></p><br></li><li><p><span><span>To assist in basic translation as and when required.</span></span></p><br></li></ul><br>Responsibilities:<br><ul><li><p><span><span>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</span></span></p><br></li><li><p><span><span>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</span></span></p><br></li><li><p><span><span>Appointment management including no-shows, rescheduling of patients and confirmations.</span></span></p><br></li><li><p><span><span>Register new patients and ensure the records of current patients are up to date.</span></span></p><br></li><li><p><span><span>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</span></span></p><br></li><li><p><span><span>Provide claim forms in case the patient wants to claim reimbursement.</span></span></p><br></li><li><p><span><span>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</span></span></p><br></li><li><p><span><span>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</span></span></p><br></li><li><p><span><span>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</span></span></p><br></li><li><p><span><span>Check emails daily, ensuring you respond to queries in a timely manner.</span></span></p><br></li><li><p><span><span>Ensure operations are carried out uniformly according to the hospital policies and procedures.</span></span></p><br></li><li><p><span><span>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</span></span></p><br></li><li><p><span><span>Participate in the Hospital training programs.</span></span></p><br></li><li><p><span><span>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</span></span></p><br></li><li><p><span><span>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</span></span></p><br></li><li><p><span><span>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</span></span></p><br></li><li><p><span><span>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</span></span></p><br></li><li><p><span><span>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</span></span></p><br></li><li><p><span><span>Maintains patient & staff confidentiality.</span></span></p><br></li><li><p><span><span>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</span></span></p><br></li><li><p><span><span>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</span></span></p><br></li><li><p><span><span>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</span></span></p><br></li><li><p><span><span>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</span></span></p><br></li><li><p><span><span>Provide patients with detailed statements and assistance in understanding their charges and payment options.</span></span></p><br></li><li><p><span><span>Prepare and process patient invoices for services, ensuring accurate charges.</span></span></p><br></li><li><p><span><span>Collect co-pays, deductibles, and outstanding balances at the time of service.</span></span></p><br></li><li><p><span><span>Ensure billing practices comply with lega</span></span></p></li></ul> </div>
Company Description Wings Way Training Institute is a leading provider of professional courses in aviation, travel, logistics, procurement, and supply chain. The institute helps learners build in-demand skills and advance their careers in globally relevant industries. Wings Way offers specialized, career-focused training that aligns with current market needs and employer expectations. The organization promotes continuous learning and development, encouraging individuals to stay ahead in competitive fields. Based in Dubai, United Arab Emirates, Wings Way serves a diverse, international learner base. Role Description The Sales Specialist role at Wings Way Training Institute is an on-site position based in Dubai, United Arab Emirates. In this role, the Sales Specialist identifies and engages prospective learners, presents course offerings, and provides accurate information about programs, schedules, and fees. The position involves managing the full sales cycle, including responding to inquiries, conducting consultations, following up with leads, and closing enrollments. The Sales Specialist collaborates with the training and operations teams to ensure a smooth onboarding experience for learners and contributes to promotional activities to increase course awareness. Daily responsibilities also include maintaining updated records in the CRM system, meeting individual and team sales targets, and delivering high-quality customer service to current and prospective learners. Qualifications Strong Communication skills, including clear spoken and written interaction with diverse audiences. Proven Customer Service skills, with the ability to handle inquiries, resolve concerns, and build long-term relationships. Demonstrated Sales experience, including lead management, negotiation, and closing enrollments or similar deals. Experience or familiarity with Training and education environments, preferably in professional or vocational courses. Basic Sales Management capabilities, such as tracking performance, prioritizing leads, and working toward defined targets. Relevant experience in education, training, or related service industries; experience in aviation, travel, logistics, procurement, or supply chain sectors is an advantage. Comfort with using CRM systems and standard office software (e.g., email, spreadsheets, presentation tools). Ability to work on-site in Dubai, manage time effectively, and collaborate with cross-functional teams. Diploma or bachelor’s degree in business, marketing, or a related field is preferred, or equivalent work experience.
Role: Social Media Manager Location: Remote Employment Type: Full-time<br>Compensation: Competitive salary commensurate with experience, qualifications, and location. Indicative range: $60,000 – $95,000 (USD equivalent), plus benefits.<br>Role Overview We are hiring a Social Media Manager to own our voice across social platforms. The role is part strategist, part editor, part community builder — turning the brand into a presence people actually want to follow.<br>Key Responsibilities- Plan and publish content across Linked In, Instagram, X, Tik Tok, and You Tube- Manage editorial calendar and ship campaigns aligned with brand and business goals- Engage with the community in comments, DMs, and conversations across platforms- Track performance metrics and report monthly on growth and engagement- Partner with creative on assets and with paid media on amplification- Stay on top of platform changes, formats, and emerging trends<br>Required Skills and Qualifications- 3+ years managing brand social presence at scale- Strong copywriting skills with a clear voice and platform-native instincts- Hands-on with social management tools (Sprout, Hootsuite, Later, Buffer)- Working knowledge of social ad platforms (Meta, Linked In, Tik Tok)- Visual eye for content design (Canva, basic Figma) is a plus- Curiosity and bias for testing new formats and approaches<br>What You'll Bring- Curiosity about audiences and what makes them act- Strong written communication and storytelling instincts- A test-and-learn mindset; you ship campaigns fast and iterate on data- Comfort working asynchronously across time zones<br>What We Offer- Fully remote, flexible work hours- Performance-based bonus structure- Annual learning & development stipend- Health and wellness benefits (varies by location)- Opportunity to work on high-scale, real-world impact projects<br>Equal Opportunity Statement This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.
Company Description Snapitee is transforming online shopping by turning pricing into a dynamic, real-time competition between sellers. Instead of accepting listed prices, customers benefit from live bidding that drives prices down and maximizes value. The platform is designed as a marketplace where every deal is earned through transparent, competitive pricing. Snapitee focuses on delivering the best possible deal to shoppers, not just any deal, and is building a community that values fairness, efficiency, and innovation in e-commerce.<br>Role Description This is a full-time, on-site Social Media Marketing Specialist role based in Dubai. The specialist will manage Snapitee’s social media presence across key platforms, including planning and publishing content, monitoring engagement, and responding to community interactions. Day-to-day responsibilities include developing and executing social media campaigns, creating visually engaging and brand-aligned content, and collaborating with marketing and product teams to support promotions and launches. The role involves tracking performance metrics, optimizing strategies based on analytics, and staying current with social media trends and platform updates. The specialist will also help shape Snapitee’s brand voice, enhance online reputation, and contribute to broader digital marketing initiatives.<br>Qualifications<br> Candidates should possess skills in Social Media Marketing and Marketing to plan, execute, and grow brand presence across platforms. Candidates should possess skills in Social Media Content Creation and Communication to craft compelling posts, captions, and community interactions. Candidates should possess skills in Digital Marketing to integrate social campaigns with broader online strategies and performance goals. Relevant qualifications include strong analytical skills, familiarity with social media analytics tools, and the ability to interpret data to guide decisions. Experience managing brand accounts in e-commerce or marketplaces, proficiency with content creation tools, and a track record of growing engaged online communities are highly beneficial. A bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience, is preferred. Ability to work on-site in Dubai, collaborate effectively in a multicultural team, and adapt quickly in a fast-paced startup environment.
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>We are seeking a highly organized and adaptable Executive Assistant to provide comprehensive support to our senior leadership team. The ideal candidate will excel in managing multiple C-suites and their priorities, demonstrating strong communication skills, and maintaining composure in high-pressure situations. This role requires a proactive, resourceful individual with exceptional interpersonal skills and the ability to work both independently and collaboratively.<br><br>Manage complex calendars, schedule meetings, and coordinate complex and detailed travel arrangements efficiently. Prioritize and manage multiple tasks and projects with excellent attention to detail and organizational skills. Prepare and support with reports, documents, and presentations for town halls, meetings, and summits. Build and maintain strong relationships with internal teams, external partners, and stakeholders. Handle sensitive and confidential information with discretion and emotional maturity. Anticipate the needs of executives, demonstrating a proactive and ‘two steps ahead’ mindset. Resolve issues swiftly and effectively by thinking on your feet and maintaining composure under pressure. Utilize G-Suite applications (Google Calendar, Docs, Sheets, Slides) to enhance productivity and collaboration. Identify opportunities to improve processes and propose innovative solutions as a forward-thinking contributor. Support the executive team with ad hoc projects, events,and operational support as needed. Support with and lead on event management / team. Work closely with the EA team to ensure consistency and seamless organization.<br><br>Qualifications<br><br>Proven experience as an Executive Assistant or in a similar role supporting C-suite management Exceptional organizational and multitasking abilities Strong interpersonal and communication skills, both written and verbal Ability to work independently with a proactive attitude and also thrive in a team environment Demonstrated emotional intelligence and discretion in handling confidential matters Proficiency in G-Suite and other office productivity tools Flexible, adaptable, and capable of maintaining composure in dynamic, fast-paced environments
Noorka Logistics is looking for a friendly, organized, and professional Receptionist to join its team in Dubai. The ideal candidate will be responsible for managing the front desk, welcoming visitors, handling calls, and providing general administrative support. This role requires excellent communication skills, a positive attitude, and the ability to manage daily office activities efficiently.<br><br>Key Responsibilities<br><br>Welcome and assist visitors, clients, and business partners professionally. Answer, screen, and direct incoming telephone calls. Handle emails, messages, and general correspondence. Manage visitor registration and maintain front-desk records. Schedule appointments and coordinate meetings when required. Receive, sort, and distribute incoming mail and courier deliveries. Provide basic administrative support to different departments. Maintain an organized and professional reception area. Prepare and maintain office documents, records, and files. Coordinate with logistics and administration teams when necessary. Assist with photocopying, scanning, printing, and data entry tasks. Respond to general customer and visitor enquiries promptly. Maintain confidentiality of company and client information. Support daily office operations and other administrative duties as assigned.<br><br>Requirements<br><br>High school diploma or bachelor’s degree in administration or a related field. Previous experience as a Receptionist, Front Desk Executive, or Administrative Assistant is preferred. Excellent verbal and written communication skills. Good knowledge of Microsoft Office, including Word and Excel. Professional appearance and a customer-friendly attitude. Strong organizational and time-management skills. Ability to handle multiple tasks in a busy office environment. Good telephone etiquette and interpersonal skills. Ability to work independently as well as with a team. Candidates available to join immediately will be preferred.<br><br>Skills & Competencies<br><br>Front desk and visitor management Professional communication Telephone and email handling Appointment and meeting coordination Administrative support Microsoft Office proficiency Filing and record management Customer service skills Time management and multitasking Professional attitude and teamwork<br><br>Why Join Noorka Logistics?<br><br>Working as a Receptionist at Noorka Logistics in Dubai provides an opportunity to develop valuable administrative and customer service experience within a professional logistics environment. The role offers exposure to daily office operations, communication with clients and internal teams, and opportunities to strengthen organizational and professional skills while building a long-term career.
Company Description Abu Alnaga Contracting is a well-established construction and contracting company known for delivering projects with consistent quality and professionalism. The organization specializes in building construction, infrastructure development, and engineering works, providing integrated solutions tailored to client requirements. With strong technical expertise and effective project management, the company delivers projects on time and within defined scope. A firm commitment to safety and excellence guides operations and supports the development of durable structures and long-term client relationships. Abu Alnaga Contracting contributes to the UAE’s evolving landscape and focuses on maintaining a solid reputation in the market.<br>Role Description The Receptionist is responsible for welcoming visitors, answering and directing phone calls, and managing front desk operations in a professional and courteous manner. This full-time role is on-site in Dubai and includes maintaining visitor logs, coordinating meeting room schedules, and handling incoming and outgoing mail and deliveries. The Receptionist supports daily office administration by performing clerical tasks such as filing, data entry, updating contact lists, and preparing basic correspondence. The role also involves responding to inquiries, assisting staff and visitors with information, and ensuring the reception area is organized and presentable at all times. Collaboration with other departments to support smooth office operations is an essential part of the position.<br>Qualifications<br> Strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and basic administrative support. Excellent Communication and Customer Service skills to interact effectively with visitors, clients, and colleagues. Professional Phone Etiquette for handling calls, routing inquiries, and taking accurate messages. Proficiency in common office software (e.g., MS Office, email systems) and comfort with basic office equipment. Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Previous experience in a receptionist or front office role, preferably within construction or related industries, is an advantage. High school diploma or equivalent; additional administrative or office management training is beneficial. Ability to maintain confidentiality, demonstrate professionalism, and work collaboratively with a diverse team.
About the platform<br>A newly launched venture platform building from the ground up in Dubai, backed by a founding team with prior institutional investing track records and a committed investor base spanning regional family offices, sovereign-linked capital and international institutions. The firm invests in founder-led technology businesses across the Gulf and wider MENA region.<br> Responsibilities:<br>Fund accounting and administration for the fund and Man Co entities, working alongside the outsourced administrator Capital calls, drawdowns, distributions and all investor notices, managed end to end Quarterly and annual NAV preparation, with valuation and fair-value input on portfolio holdings LP reporting packs, capital account statements and direct handling of investor queries across a multi-LP base with differing formats and deadlines Management fee, expense allocation, waterfall and carried interest calculations Investor onboarding, KYC and AML, and regulatory filings in the relevant jurisdiction Audit coordination and preparation of statutory financial statements Treasury, banking, payments and cash forecasting Support on closings, funds flow and post-completion entity administration Helping design and document the operating procedures, controls and reporting calendar for a first-time fund<br> What we are looking for<br> Three to five years in fund administration or fund accounting, either in-house with a manager or on the service side at an administrator, audit firm or Big Four private funds team Demonstrable experience servicing multiple limited partners — managing separate capital accounts, bespoke reporting requirements, side letter terms and simultaneous investor deadlines Exceptional attention to detail: this is a role where numbers go straight to investors, and accuracy is the core of the job Venture capital or private equity fund exposure essential; closed-end structures required Confident with capital calls, distributions, waterfalls, carried interest and LP capital accounts Qualified or part-qualified accountant preferred — ACCA, ACA, CPA or CIMA Suited to a lean, early-stage environment where process is owned rather than executed Calm under reporting deadlines and credible in direct dialogue with investors and auditors UAE or wider GCC experience helpful; Arabic a bonus, not a requirement
Role Purpose The Director, HR Digital Transformation will lead the development and execution of the HR digital transformation strategy, driving the modernization of HR processes, systems, and service delivery. The role will enhance operational efficiency, employee experience, workforce analytics, and organizational effectiveness through technology, automation, and innovation.<br>Key Responsibilities Strategic Leadership Develop and implement the HR digital transformation roadmap aligned with organizational objectives. Lead the modernization and continuous improvement of HR operating models, processes, and services. Drive innovation and digital adoption across the HR function. HR Technology & Automation Oversee the implementation, optimization, and governance of HR technology platforms, including HRIS, ATS, performance management, and learning systems. Partner with IT and business leaders to ensure effective system integration and delivery. Identify opportunities for automation and self-service solutions across the employee lifecycle. Workforce Analytics & Reporting Establish HR analytics and workforce intelligence capabilities to support strategic decision-making. Develop executive dashboards and performance metrics. Ensure data quality, governance, and compliance with applicable regulations. Transformation & Change Management Lead large-scale HR transformation initiatives from design through implementation. Drive stakeholder engagement, communication, and change management activities. Foster a culture of innovation, continuous improvement, and digital capability within HR. Leadership & Stakeholder Management Act as the strategic advisor to senior leadership on HR technology and transformation. Manage relationships with technology vendors, consultants, and key stakeholders. Lead and develop HR transformation and HR technology teams.<br>Qualifications Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field. Relevant certifications such as PMP, or SAP Success Factors are advantageous. Experience12+ years of experience in HR, Digital Transformation, HR Technology, or Organizational Transformation. Proven experience leading enterprise-wide HR transformation and technology implementation projects. Experience within government, semi-government, or large organizations is preferred. Strong track record in change management, process improvement, and digital strategy execution.<br>This position is exclusively open to UAE Nationals as part of the organization's commitment to supporting national talent development and Emiratization initiatives.
Job Title: Spare Parts Coordinator Reference: PIR 200700345Job Location: Abu Dhabi – UAEJob type/Contract: Contractual. Start on as soon as possible Starting date: ASAPDuration: 22 months (Extendable) Salary range: Excellent salary package with benefits.<br>Duties and responsibilities<br>Prepare and submit to company the spare parts plan at the start of each project. Coordinate with different stakeholders to have a smooth spare parts review and approval, purchase of approved spares, delivery and hand over to client all approved spares. Identifying PO items which will require spare parts and liaise with company for the final list of applicable spare parts list items. Instruct engineering and vendors on the spare parts list requirements as per company procedures. Obtains the recommended spare parts list (RSPL) from vendors and review document thoroughly before submitting to company for approval. Review of the spare parts document which includes purchase order, data sheets, drawings, P&ID, bill of materials, nameplate details, priced spare parts list and catalogues. Advise vendors for spare requirements as per company spare parts guidelines. Coordinates with engineering team during technical review and approval of the spare parts document. Resolves any queries or deficiencies in the spare parts document as identified by company materials standardization division. Preside on weekly or bi‐weekly spare parts status meeting with stakeholders. Provides reports and updates of the spare parts to company and engineering team. Submit all approved spare parts document to company accordingly and timely. Review file for purchase from company for approved spare parts list before requesting PR/PO for the approved spare parts lists. Follow the spare parts delivery and prepare materials for hand over to company. Hand over to company the spare parts complete with necessary documents.<br>Person Specification<br>Knowledge & Qualifications<br>Bachelor’s Degree or Diploma in any Engineering.<br>Experience<br>Minimum of 10 year's work experience. Significant experience in in a similar position on EPC Oil & Gas projects / Refinery.<br>Skills and Abilities<br>Excellent communications and interpersonal skills Attention to detail, management skills. Team-oriented skills, self-motivation, and direction, with strong bias toward timely performance and problem resolution. Attention to detail and management skills.
Job Title: Spare Parts Coordinator Reference: PIR 200700345Job Location: Abu Dhabi – UAEJob type/Contract: Contractual. Start on as soon as possible Starting date: ASAPDuration: 22 months (Extendable) Salary range: Excellent salary package with benefits.<br>Duties and responsibilities<br>Prepare and submit to company the spare parts plan at the start of each project. Coordinate with different stakeholders to have a smooth spare parts review and approval, purchase of approved spares, delivery and hand over to client all approved spares. Identifying PO items which will require spare parts and liaise with company for the final list of applicable spare parts list items. Instruct engineering and vendors on the spare parts list requirements as per company procedures. Obtains the recommended spare parts list (RSPL) from vendors and review document thoroughly before submitting to company for approval. Review of the spare parts document which includes purchase order, data sheets, drawings, P&ID, bill of materials, nameplate details, priced spare parts list and catalogues. Advise vendors for spare requirements as per company spare parts guidelines. Coordinates with engineering team during technical review and approval of the spare parts document. Resolves any queries or deficiencies in the spare parts document as identified by company materials standardization division. Preside on weekly or bi‐weekly spare parts status meeting with stakeholders. Provides reports and updates of the spare parts to company and engineering team. Submit all approved spare parts document to company accordingly and timely. Review file for purchase from company for approved spare parts list before requesting PR/PO for the approved spare parts lists. Follow the spare parts delivery and prepare materials for hand over to company. Hand over to company the spare parts complete with necessary documents.<br>Person Specification<br>Knowledge & Qualifications<br>Bachelor’s Degree or Diploma in any Engineering.<br>Experience<br>Minimum of 10 year's work experience. Significant experience in in a similar position on EPC Oil & Gas projects / Refinery.<br>Skills and Abilities<br>Excellent communications and interpersonal skills Attention to detail, management skills. Team-oriented skills, self-motivation, and direction, with strong bias toward timely performance and problem resolution. Attention to detail and management skills.
Company Description Abu Alnaga Contracting is a well-established construction and contracting company known for delivering projects with consistent quality and professionalism. The organization specializes in building construction, infrastructure development, and engineering works, providing integrated solutions tailored to client requirements. With strong technical expertise and effective project management, the company delivers projects on time and within defined scope. A firm commitment to safety and excellence guides operations and supports the development of durable structures and long-term client relationships. Abu Alnaga Contracting contributes to the UAE’s evolving landscape and focuses on maintaining a solid reputation in the market.<br>Role Description The Receptionist is responsible for welcoming visitors, answering and directing phone calls, and managing front desk operations in a professional and courteous manner. This full-time role is on-site in Dubai and includes maintaining visitor logs, coordinating meeting room schedules, and handling incoming and outgoing mail and deliveries. The Receptionist supports daily office administration by performing clerical tasks such as filing, data entry, updating contact lists, and preparing basic correspondence. The role also involves responding to inquiries, assisting staff and visitors with information, and ensuring the reception area is organized and presentable at all times. Collaboration with other departments to support smooth office operations is an essential part of the position.<br>Qualifications<br> Strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and basic administrative support. Excellent Communication and Customer Service skills to interact effectively with visitors, clients, and colleagues. Professional Phone Etiquette for handling calls, routing inquiries, and taking accurate messages. Proficiency in common office software (e.g., MS Office, email systems) and comfort with basic office equipment. Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Previous experience in a receptionist or front office role, preferably within construction or related industries, is an advantage. High school diploma or equivalent; additional administrative or office management training is beneficial. Ability to maintain confidentiality, demonstrate professionalism, and work collaboratively with a diverse team.
Company Description Abu Alnaga Contracting is a trusted construction and contracting company known for delivering projects with consistent quality and professionalism across the UAE. The company specializes in building construction, infrastructure development, and engineering works, providing integrated solutions tailored to diverse client requirements. Backed by strong technical expertise, disciplined project management, and a commitment to safety, Abu Alnaga Contracting ensures projects are completed on time and within scope. The organization focuses on building durable structures and long-term partnerships while contributing to the growth and development of the UAE’s landscape.<br>Role Description The Social Media Marketing Specialist is a full-time, on-site role based in Dubai. This role is responsible for planning, creating, and publishing engaging social media content across platforms to promote Abu Alnaga Contracting’s brand, projects, and services. The specialist will manage daily social media activities, including scheduling posts, monitoring engagement, responding to inquiries, and coordinating with internal teams to gather project updates and visuals. The role includes analyzing performance metrics, optimizing campaigns, and aligning social media initiatives with broader digital and marketing strategies. The specialist will also support brand consistency, contribute creative ideas for campaigns, and stay current with social media trends relevant to the construction and contracting industry.<br>Qualifications<br> Strong skills in Social Media Marketing and Digital Marketing to plan, execute, and optimize campaigns across relevant platforms. Proficiency in Social Media Content Creation and Marketing to develop creative, brand-aligned posts, visuals, and campaigns. Effective Communication and collaboration skills to coordinate with project teams, management, and external partners. Experience using social media analytics tools to track performance, generate reports, and make data-driven recommendations. Knowledge of the construction or contracting industry in the UAE is an advantage. Ability to work on-site in Dubai, manage multiple projects, and meet deadlines in a fast-paced environment. Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Familiarity with design and content tools (e.g., Canva, Adobe Creative Suite, or similar) is beneficial.
Company Description Atrees International specializes in bringing advanced, clinically proven medical technologies to the MENA region, with a focus on improving patient outcomes and elevating standards of care. The company partners closely with physicians and healthcare providers to deliver state-of-the-art medical equipment along with clinical support, training, and expertise for successful adoption.<br>Role Description This is a full-time, on-site Product Specialist role based in Abu Dhabi, The Product Specialist will support the promotion, implementation, and clinical use of advanced medical technologies across the company’s portfolio. Day-to-day responsibilities include conducting product demonstrations, providing technical and clinical support to healthcare professionals, and assisting with training sessions and workshops. The role involves collaborating with sales teams to address customer needs, gathering market feedback, and contributing to product positioning and strategy. The Product Specialist will also maintain up-to-date knowledge of relevant therapies, devices, and competitive offerings to ensure accurate, evidence-based guidance for clients. Qualifications Product expertise and specialization skills, including experience in Product Specialist or similar roles within medical devices or healthcare technology. Strong analytical skills to interpret clinical data, market insights, and customer feedback and translate them into actionable recommendations. Effective communication skills, including the ability to present complex technical information clearly to clinical and non-clinical audiences. Customer service skills focused on building long-term relationships with healthcare providers and delivering reliable, timely support. Sales-related skills, including collaboration with sales teams, support for commercial activities, and understanding of consultative selling. Bachelor’s degree in biomedical engineering, Pharmaceutical, or a related field; advanced degrees or clinical background are an advantage. Experience in the medical device or healthcare sector in the MENA region is preferred, particularly in Neurosurgery, pain management, neuromodulation, or specialized therapies. Ability to work on-site in Abu Dhabi, travel within the region as needed, and adapt to a fast-paced, cross-cultural environment. UAE experience is A MUST. Proficiency in English; Arabic language skills are an asset.<br>You can share your email to the below address: HR@atreesintl.com
NOT LOOKING FOR SECURITY ENGINEERS / SECURITY ANALYSTSSnr Business Analyst with Cyber security / Information Security project experience<br>MUST HAVE at least 3-5 years hands-on experience on cybersecurity-focused projects / Information Security (Infosec) / Cybersecurity / Sec Ops specifically <br>Salary: R25 000 - R35 000 per month12 Months Contract (Renewal - 3 year programme)<br>???? Minimum Requirements✔ 5+ years' experience as a Business Analyst within large-scale enterprise transformation programmes✔MUST HAVE at least 3-5 years hands-on experience on cybersecurity-focused projects / Information Security (Infosec) / Cybersecurity / Sec Ops specifically <br>If cybersecurity or any security related projects not mentioned in profile or CV - you will automatically be rejected (we need to see mentions of security in CV)<br>✔ Experience translating security, compliance, audit, risk, or governance requirements into business and technical solutions✔ Experience working within regulated, compliance-driven, or audit-focused environments✔ Ability to work across business, security, technology, and delivery teams<br>An industry-leading global organisation is seeking an experienced Security Business Analyst to play a pivotal role in a major enterprise transformation programme.<br>You'll operate at the intersection of Cybersecurity, Information Security, Business Transformation, Compliance, and Technology Delivery, helping ensure security is embedded into every stage of programme execution.<br>What You'll Be Doing Security & Transformation Delivery Lead the Business Analysis approach across critical security workstreams Translate security policies, risks, and compliance requirements into practical business solutions Define and document security requirements, processes, controls, and operating procedures Ensure traceability from business requirements through to technical implementation Business Process Design Design end-to-end business processes that embed security by design Create process maps, data flows, RACI models, governance frameworks, and operational procedures Identify gaps, risks, dependencies, and opportunities for improvement Stakeholder Management & Workshops Facilitate workshops with senior business and technical stakeholders Drive alignment across Security, Technology, Compliance, PMO, and Delivery teams Act as the bridge between business objectives and security requirements Governance, Risk & Compliance Support audit readiness and compliance initiatives Contribute to risk reduction and security governance programmes Help define success measures, benefits realisation, and programme reporting