Database Developer Jobs
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<p><strong>Internship - Forensic </strong></p><br><p><strong>Location: KPMG Lower Gulf - Dubai </strong></p><br><p><strong>Duration: </strong>2 months</p><br><p><strong>Start Date:</strong> August 2026</p><br><p><strong>Application Deadline:</strong> 20th of July.</p><br><p>As an intern in the Forensic Advisory team, you will gain valuable hands-on experience in investigative work, fraud analytics, and regulatory compliance, working alongside industry professionals on real client cases.</p><br><p>For exceptional interns, there will be an opportunity to join our team on a permanent basis and join Forensic Academy – a structured three-year program designed for high-potential graduates to build deep expertise in forensic consulting. Through hands-on experience, formal training, and professional qualifications, we’re shaping the next generation of elite KPMG forensic consultants.</p><br><p><strong><u>Key Responsibilities</u></strong><br> •Assist in research, data analysis, and the development of reports for client projects.<br> •Support consultants in preparing presentations, proposals, and client deliverables.<br> •Conduct market analysis and benchmarking to provide insights for advisory solutions.<br> •Participate in client meetings and internal brainstorming sessions.<br> •Work closely with team members to support risk transformation and management, and other forensic initiatives.<br> •Help develop case studies and contribute to knowledge-sharing within the firm. </p><br><p><strong><u>Who We Are Looking For</u></strong><br> •Undergraduate or postgraduate students in their final year of Business, Finance, Economics, Accounting, Engineering, or a related field.<br> •Strong analytical and problem-solving skills with attention to detail.<br> •Excellent English verbal and written communication skills.<br> •Ability to work in a fast-paced environment and collaborate effectively in a team.<br> •Proficiency in Microsoft Office (Excel, PowerPoint, Word).<br> •A proactive mindset with a willingness to learn and take on challenges.</p><br><p><strong><u>What You Will Gain</u></strong><br> •One to one mentorship from experienced professionals. You’ll be paired with experienced consultants and mentors, giving you direct insight into the life of a forensic advisor.<br> •Supportive environment to help you integrate into professional services.<br> •Exposure to real-world business challenges and industry-leading practices.<br> •Opportunities to work on international projects across various sectors.<br> •Opportunities to build a strong network within the Forensic team and beyond.<br> •Potential fast-paced career growth opportunities within KPMG.<br> •If successful, you’ll have an opportunity to join the Forensic Academy as a full-time Analyst, where you will:<br> • Receive structured training in core consulting and forensic skills<br> • Work towards professional qualifications (e.g., ACA, CFE, or equivalent)<br> • Rotate across service lines to build a broad skillset<br> • Receive continued coaching, support, and career development</p><br><p><strong><u>Entry Requirements</u></strong><br> • Business, Finance, Economics, Accounting, Law, Literature & STEM majors preferred.<br> • Must be final year student, graduating by summer 2026<br> • Minimum GPA 3.0</p><br><p><br> Apply now and start your journey toward becoming a future leader in forensic consulting.</p><br><p>For more information, please click here</p><br><br> </div>
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About the job Senior Human Resources Recruiter
<p><strong>About the Role</strong></p><br>
<p>We are looking for a Senior Human Resources Recruiter to own the full recruitment lifecycle for our growing teams. Working remotely from Dubai, you will partner closely with hiring managers to attract, assess, and hire top talent across the UAE and wider region. This is a hands-on, high-ownership role for a recruiter who thrives on sourcing hard-to-find candidates, delivering an outstanding candidate experience, and using data and ATS tools to keep hiring on track.</p><br>
<strong>Key Responsibilities</strong>
<ul><li> Manage the end-to-end recruitment process — from intake and job briefing through sourcing, screening, interviewing, offer, and onboarding handover.</li><li> Partner with hiring managers to define role requirements, build accurate job descriptions, and agree on realistic hiring timelines.</li><li> Proactively source candidates through LinkedIn Recruiter, job boards, referrals, talent pools, and direct headhunting.</li><li> Screen and shortlist candidates through CV review, structured phone screens, and competency-based interviews.</li><li> Manage and maintain the Applicant Tracking System (ATS) — keeping pipelines, candidate records, and status updates accurate and up to date.</li><li> Coordinate and schedule interviews, gather structured feedback, and keep candidates and stakeholders informed at every stage.</li><li> Prepare, negotiate, and extend competitive offers in line with UAE market benchmarks and internal pay bands.</li><li> Ensure recruitment activity complies with UAE labour law and visa/work-permit requirements.</li><li> Track and report on key recruitment metrics such as time-to-fill, source of hire, and offer acceptance rate.</li><li> Build and nurture long-term talent pipelines for critical and recurring roles.</li><li> Champion a positive, professional, and inclusive candidate experience throughout the hiring journey.</li></ul><strong>Required Experience</strong><ul><li> <strong>UAE experience: </strong>Minimum 5 years of recruitment experience within the UAE.</li><li> <strong>Full-cycle recruitment: </strong>Proven track record managing the full recruitment cycle end to end, ideally across multiple functions and seniority levels.</li><li> <strong>ATS proficiency: </strong>Hands-on experience with Applicant Tracking Systems (e.g. Workday, Greenhouse, Taleo, Bullhorn, SmartRecruiters, or similar).</li><li> <strong>Language: </strong>Fluent English — excellent written and spoken communication skills.</li><li> <strong>Sourcing: </strong>Strong sourcing skills, including LinkedIn Recruiter, Boolean search, and direct headhunting.</li><li> <strong>Market knowledge: </strong>Solid understanding of UAE labour law, visa processes, and the local talent market.</li><li> <strong>Education: </strong>Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).</li><li> Experience recruiting across the wider GCC region.</li><li> Arabic language skills (spoken and/or written).</li><li> HR or recruitment certification (e.g. CIPD, SHRM, AIRS/LinkedIn Certified Recruiter).</li><li> Experience recruiting in a fast-paced, high-growth, or agency environment.</li></ul> <br>
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<span> </span><p><span><span><span>Butler, VIP Services - Atlantis The Royal</span></span></span> <br><span><span>(<span>20301</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><span><strong>About The Role</strong></span></p><br>
<p><span>The Butler will anticipate as well as collect all data pertaining to guest preference and needs throughout their stay. The butler will ensure the suite is prepared and ready as per guest requirements prior to arrival as well as greet the guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite. The butler will carry out in room check in and attend to guest luggage and belongings as per guest preference. The butler will handle and prepare guest dry cleaning or laundry a well as prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly.</span></p><br>
<p><span><strong>About You </strong></span></p><br>
<p><span>You have a bachelor’s degree in Hospitality management or a related field with a minimum of 2 years of butler experience and strong team playing skills, organizational skills, ability to multi-task, a positive attitude, with a strong command of English, being a strategic thinker with a creative flair. We invite you to apply for this unique opportunity. You have the ability to work flexibly and deal with rapid change. You are someone who is thorough and methodical and not afraid to get your hands dirty and do the work yourself. You love communicating with guests and put yourself in their shoes.</span></p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span>About Metabolic.<br>Health Metabolic.<br>Health is an integrated metabolic care provider in the UAE.<br> The organization combines clinical care, diagnostics, and data driven models to improve outcomes in diabetes and metabolic health.<br> Role Overview The Medical Coder should ensure accurate clinical coding and timely claim submissions/resubmission.<br> You protect revenue by reducing coding errors, preventing denials, and securing appropriate reimbursement.<br> You ensure compliance with DHA regulations and payer requirements.<br> Key Objectives Operational Accuracy • Ensure precise CPT, ICD, and HCPCS coding for all outpatient encounters.<br> • Maintain zero tolerance for upcoding, undercoding, or unbundling.<br> Revenue Protection • Achieve less than 5 percent denial rate related to coding errors.<br> • Ensure submissions/resubmission are completed within payer timelines.<br> Compliance • Maintain audit ready coding documentation.<br> • Ensure adherence to DHA regulations and UAE payer policies.<br> Core Responsibilities Clinical Coding • Review patient medical records, including physician notes,test results, charge tickets, and other documentation from outpatient encounters.<br> • Ensure coding reflects medical necessity and supports billed services.<br> • Clarify incomplete or ambiguous documentation with clinicians.<br> • Apply payer specific coding guidelines and bundling rules.<br> • Assist with audits, denial management, education to providers on documentation best practices, and reimbursement questions.<br> • Submission of Clean claims to insurance within the defined TAT.<br> • Resubmission of partially rejected claims with justification within defined TAT time.<br> Denial Analysis and Resubmissions • Review rejected and denied claims to identify root causes.<br> • Correct coding errors and prepare compliant resubmissions; • Draft appeal letters with clinical justification and supporting documents, Track resubmission outcomes and escalate unresolved cases.<br> Documentation Integrity • Ensure clinical notes, diagnostic reports, and orders support coded services.<br> • Validate alignment between coding, authorization, and billed services.<br> • Maintain organized digital records of denials, corrections, and appeals.<br> Payer and TPA Coordination • Liaise with insurance companies and TPAs to clarify denial reasons.<br> • Communicate resubmission status to billing, approvals team, and management.<br> • Monitor payer policy updates and adjust coding practices accordingly.<br> Systems and Reporting • Use HIS, EclaimLink, and payer portals to manage coding edits and resubmissions.<br> • Recommend process improvements to reduce recurring denials.<br> Certified Professional Coder credential.<br> Bachelor’s degree in Health Information Management, Nursing, or related field.<br> Strong knowledge of DHA regulations and UAE payer rules.<br> Minimum 2 years of coding and denial management experience in the UAE.<br> Proficiency in EHR systems, coding tools, and Microsoft Office.<br> Strong analytical skills and attention to detail.<br> Effective communication with clinical, billing, and insurance teams.<br> Experience in outpatient clinics or specialty centers, preferably endocrinology or metabolic care.<br></span> </div>
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<p><span><span>Responsible to provide a range of duties related to the overall patient experience.</span></span></p><br><ul><li><p><span>Managing Patient Experience</span></p><br></li><li><p><span>Operational Management</span></p><br></li><li><p><span>Compliance with Regulations</span></p><br></li><li><p><span>Staff Supervision and Training</span></p><br></li><li><p><span>Scheduling and Workflow Optimisation</span></p><br></li><li><p><span>Patient Safety and Care</span></p><br></li><li><p><span>Performance Metrics and Reporting</span></p><br></li></ul><p><span><span>Risk Management and Incident Reporting</span></span></p><br><br>Responsibilities:<br><ul><li><p><span>Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.</span></p><br></li><li><p><span>Provide hospital information and answer patient queries.</span></p><br></li><li><p><span>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</span></p><br></li><li><p><span>Manage complaints register, ensuring key stakeholders are updated in order to do a root cause analysis and look at process improvements.</span></p><br></li><li><p><span>Manage VIP patients accordingly.</span></p><br></li><li><p><span>Ensure patients have an overall good patient experience.</span></p><br></li><li><p><span>Liaison between departments when required.</span></p><br></li><li><p><span>Manage the reception and waiting areas.</span></p><br></li><li><p><span>Handles telephone enquiries and directs queries accordingly.</span></p><br></li><li><p><span>Monitor employee scheduling of the department to ensure operational coverage.</span></p><br></li><li><p><span>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</span></p><br></li><li><p><span>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</span></p><br></li><li><p><span>Support marketing events, being a point of contact for potential new patients.</span></p><br></li><li><p><span>Supporting corporate patient experience initiatives.</span></p><br></li><li><p><span>Working closely with the Quality Department and provide applicable data for KPIs.</span></p><br></li><li><p><span>Assist the Medical Director with patient communication related to clinical complaints and ensure minutes of meetings are completed.</span></p><br></li><li><p><span>Ensure Patient Experience Committee meetings are held, as per the complaints management policy.</span></p><br></li><li><p><span>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</span></p><br></li><li><p><span>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</span></p><br></li><li><p><span>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</span></p><br></li><li><p><span>Maintains patient & staff confidentiality.</span></p><br></li><li><p><span>Orientate new joiners and sign of probation periods.</span></p><br></li><li><p><span>Ensure professional conduct and discipline within the team is followed.</span></p><br></li><li><p><span>Provide support in the recruitment and selection process of team members.</span></p><br></li><li><p><span>Monitor employee scheduling of the department to ensure operational coverage.</span></p><br></li><li><p><span>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</span></p><br></li><li><p><span>Support staff engagement initiatives.</span></p><br></li><li><p><span>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.</span></p><br></li><li><p><span>Complete yearly appraisals and coach & developing the team.</span></p><br></li><li><p><span>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</span></p><br></li><li><p><span>Complaint management & process improvements linked to overall patient experience.</span></p><br></li><li><p><span>Participates in Hospital training programs.</span></p><br></li><li><p><span>To create and continuously maintain an enabling environment where people can develop and grow. </span></p><br></li><li><p><span>To ensure that performance management contracts are in place for the team.</span></p><br></li><li><p><span>Conduct and document bi-annual performance conversations .</span></p><br></li><li><p><span>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.</span></p><br></li><li><p><span>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.</span></p><br></li><li><p><span>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .</span></p><br></li><li><p><span>Maintain professional conduct and discipline within the team.</span></p><br></li><li><p><span>Work closely with the recruitment team to recruit and select competent employees .</span></p><br></li><li><p><span><span>Monitor employee scheduling of the department to ensure sufficient operational coverage</span></span></p><br></li></ul><br>Qualifications:<br><ul><li><p><span>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.</span></p><br></li><li><p><span><span>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage</span></span></p><br></li></ul> </div>
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<span></span><p><strong>Job Summary:</strong></p><br>
<p>The Head of Commercial Department is responsible for leading and driving the overall commercial strategy across the UAE market. This role oversees the Sales and Key Account Management (KAM) teams, ensuring the achievement of revenue targets, profitability (P&L), and market expansion. The position plays a critical role in forecasting, team performance management, customer engagement, and aligning sales execution with marketing strategies.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>* Lead, manage, and develop the Sales and KAM teams across the UAE to achieve and exceed sales targets.</p><br> <p>* Own full P&L responsibility for the UAE commercial operations, ensuring sustainable and profitable growth.</p><br> <p>* Develop accurate sales forecasts and demand plans based on market trends, historical data, and business objectives.</p><br> <p>* Implement and optimize CRM systems for medical representatives to enhance productivity, reporting accuracy, and customer engagement.</p><br> <p>* Plan and manage field force deployment, including territory alignment, area distribution, and coverage optimization.</p><br> <p>* Conduct regular performance reviews, set KPIs, and monitor team achievements against targets.</p><br> <p>* Drive the listing (enlisting) of existing and new products in hospitals, pharmacies, and clinics across the UAE.</p><br> <p>* Build and maintain strong relationships with key stakeholders, including healthcare providers, distributors, and key accounts.</p><br> <p>* Coordinate closely with the Marketing team to ensure effective execution of marketing strategies, campaigns, and product launches.</p><br> <p>* Lead regular sales meetings, business reviews, and strategic planning sessions.</p><br> <p>* Identify new business opportunities, market gaps, and competitive insights to strengthen market position.</p><br> <p>* Ensure compliance with local regulations, company policies, and industry standards.</p><br> <p><strong>Qualifications & Experience:</strong></p><br> <p>* Bachelor’s degree in pharmacy, Medicine, or related field (MBA preferred).</p><br> <p>* Minimum 15 years of experience in the pharmaceutical industry, with at least 5 years in a senior commercial leadership role in the UAE.</p><br> <p>* Proven track record of achieving sales targets and managing high-performing teams.</p><br> <p>* Strong experience in KAM management, hospital and pharmacy channel sales, and product listing processes.</p><br> <p>* Solid understanding of UAE healthcare market dynamics and regulatory environment.</p><br> <p>* Experience in CRM systems, forecasting, and data-driven decision-making.</p><br> <p><strong>Skills & Competencies:</strong></p><br> <p>* Strong leadership and people management skills</p><br> <p>* Strategic thinking with strong execution capability</p><br> <p>* Financial acumen and P&L management</p><br> <p>* Excellent communication and negotiation skills</p><br> <p>* Analytical and problem-solving abilities</p><br> <p>* Results-driven with a high level of accountability</p><br> <p>* Ability to work cross-functionally and influence stakeholders</p><br> <p><strong>Key Performance Indicators (KPIs):</strong></p><br> <p>* Achievement of sales targets and revenue growth</p><br> <p>* P&L performance and profitability</p><br> <p>* Market share expansion</p><br> <p>* Team performance and productivity</p><br> <p>* Successful product listings and market penetration</p><br> <p>* CRM utilization and reporting accuracy</p><br> <p><strong>Reporting Line:</strong></p><br>
<p>Reports directly to GCC director.</p><br>
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<span><span><span><span><span><span><span><span><span><span><span><br>The Shared Service Center is responsible for handling day-to-day transactions, accounts receivable, accounts payable, payroll management, management of financial reports and many other services for IFZA customers. As an Accounting Assistant for the Shared Service Centre (SSC), the successful candidate will be responsible for supporting the day-to-day bookkeeping and accounting of IFZA customers, coordinating with a team of professionals, whilst complying with the organization’s policies and procedures and ensuring the necessary checks and balances are performed, in order to deliver an effective and efficient end to end service for customers. This is a growing business in a dynamic industry, which will provide an excellent platform for the right candidate to develop their professional skills and be part of an exciting environment with potential for future career progression. The organization takes pride in its first-class company culture.<br></span></span><br><b><u><span><span>Main responsibilities:</span></span></u></b><br></span></span></span></span></span></span></span></span></span><ul><li><span><span><span>Process transactions according to stated procedures and ensure that all transactions are recorded in a timely and accurate manner.</span></span></span></li><li><span><span><span>Reconciling invoices, statement of accounts, and investigating discrepancies.</span></span></span></li><li><span><span><span>Post accounting journal transactions in line with double entry bookkeeping.</span></span></span></li><li><span><span><span>Creating and recording of aging reports.</span></span></span></li><li><span><span><span>Manage relationships and provide daily partnering support to customers on their financial packages.</span></span></span></li><li><span><span><span>Implement procedure documentation in line with the internal controls and promote operational efficiency.</span></span></span></li><li><span><span><span>Ensure all policies are complied with fully in accordance with the company.</span></span></span></li><li><span><span><span>Act as a competent contact person for various inquiries relating to your area of responsibility.</span></span></span></li><li><span><span><span>Proactively identify service delivery issues and take appropriate action.</span></span></span></li><li><span><span><span>Support on standardization and continuous improvement initiatives within the SSC.</span></span></span></li><li><span><span><span>Ensure continuity of daily tasks.</span></span></span></li><li><span><span><span>Oversee the final preparation of financial statements for the customers on a monthly basis.</span></span></span></li><li><span><span><span>Give regular updates to the team lead on progress.</span></span></span></li><li><span><span><span>Assist in and/or carry out ad hoc tasks to support the business vision fully.</span></span></span></li></ul><br><span>Requirements<span><span><span><span></span></span></span></span></span><ul><li><span><span><span><span><span>Degree in Accounting or Finance.</span></span></span></span></span><br></li><li><span><span><span><span><span>Part or fully qualified professional accounting qualification (from a recognized accounting body) preferred.</span></span></span></span></span><br></li><li><span><span><span><span><span>Minimum 1-2 years’ accounting experience.</span></span></span></span></span><br></li><li><span><span><span><span><span>Fluency in English. Additional spoken languages are a plus.</span></span></span></span></span><br></li><li><span><span><span><span><span>Highly competent in the fundamentals of accounting (IFRS knowledge is preferred).</span></span></span></span></span><br></li><li><span><span><span><span><span>Strong analytical skills as well as process oriented.</span></span></span></span></span><br></li><li><span><span><span><span><span>Understanding of VAT in UAE.</span></span></span></span></span><br></li><li><span><span><span><span><span>Prior working knowledge in ERP systems (ex: ZOHO) is beneficial.</span></span></span></span></span><br></li><li><span><span><span><span><span>Proficient in the use of Microsoft Office tools such as Excel, Power Point etc.</span></span></span></span></span><br></li><li><span><span><span><span><span>Detail-oriented and organized.</span></span></span></span></span><br></li><li><span><span><span><span><span>Ability to meet key deadlines.</span></span></span></span></span><br></li><li><span><span><span><span><span>Good understanding of the ME business model and KPI’s.</span></span></span></span></span><br></li><li><span><span><span><span><span>Innovative in approach to problem solving.</span></span></span></span></span><br></li><li><span><span><span><span><span>Ability to operate effectively under demanding timelines.</span></span></span></span></span><br></li></ul><br><span>Benefits</span><ul><li><span><span><span><span><span>International team (over 60 nationalities)</span></span></span></span></span></li><li><span><span><span><span>24 annual leave days</span></span></span></span></li><li><span><span><span><span>Annual flight home</span></span></span></span></li><li><span><span><span><span>Life insurance plan</span></span></span></span></li><li><span><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span></span></li><li><span><span><span><span>Invitations to participate in various company functions, staff events, and department team building events</span></span></span></span></li><li><span><span><span><span>Opportunities to learn, develop and grow with the organization</span></span></span></span></li><li><span><span><span><span>Being part of a motivated team and Moving-Forward-Company-Culture</span></span></span></span></li></ul><br><br> </div>
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<span></span><p>Closing date: 19/07/2026 <br>Number of positions: 1<br>Recruiter name: Larla Anne Brazil Landicho <br>Reference number: 71593 <br>Mediclinic Continuum of Care | Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p><span><span><span>To lead and manage manage nursing and allied health services and work collaboratively with all stakeholders to ensure the continuous improvement and maintenance of quality care.</span></span></span></p><br>
<p><span><span><span>To ensure clinical operational efficiency and effectiveness as a strategic imperative.</span></span></span></p><br>
<br><br><b>KEY RESPONSIBILITY AREAS</b> <br><ol>
<li><span><span><span>To provide strong leadership to the team</span></span></span></li>
<li><span><span><span>To actively drive, ensure compliance to and support a culture of quality care</span></span></span></li>
<li><span><span><span>To develop, implement and monitor the nursing strategic plan to ensure that clinical and operational goals are met</span></span></span></li>
<li><span><span><span>To actively manage and facilitate patient safety and other risk processes and practices</span></span></span></li>
<li><span><span><span>Effective workforce planning and resource management to ensure a balance is achieved between clinical quality care and operational efficiency</span></span></span></li>
<li><span><span><span>Build and maintain sustainable and productive relationships to ensure a high level of patient experience/satisfaction and integrated patient care</span></span></span></li>
<li><span><span><span>To design, implement and maintain the Quality and Patient Safety programme</span></span></span></li>
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<br><br><b>REQUIRED EDUCATION</b> <br><p><span><span><span>Essential: Licensed or eligible for licensing as a registered nurse with the relevant Healthcare Authority in the UAE</span></span></span></p><br>
<p><span><span><span>Desired: Master’s Degree in Nursing or other related field e.g. Healthcare Management</span></span></span></p><br><br><br><b>REQUIRED EXPERIENCE</b> <br><p><span><span><span>Essential: At least 5 years’ nursing management experience as a Unit Manager, Duty Manager or Deputy Nursing Director</span></span></span></p><br>
<p><span><span><span>IVF experience is mandatory</span></span></span></p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Analysing and interpreting data related to quality improvement in clinical care and the overall functioning of the facility
</li><li>Application of financial controls within the clinical function of the hospital, including compiling and monitoring a budget and managing expenses
</li><li>Application of relevant HR policies and procedures
</li><li>Demonstrate the ability to assist with nursing and allied health policy development
</li><li>Knowledge and understanding of medical-legal processes
</li><li>Knowledge of Disaster Management processes
</li><li>Nursing and Allied Health functional knowledge
</li><li>Application of project management principles
</li><li>Computer literacy and proficiency in MS Office applications
</li><li>Quality improvement processes and the ability to maintain and improve quality standards and ensure that accreditation standards are met
</li><li>UAE healthcare regulatory framework and related requirements
</li><li>Verbal and written communication skills in English
</li><li>Skilled in the application of policies, procedures, requirements and regulations related to the management and administration of the nursing and allied health function in hospitals
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
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<strong>Our Client:</strong>
<p>Our client is seeking a <strong>Group Reconciliation Manager</strong> to join their team onsite. The Group Reconciliation Manager will lead and manage the group-wide reconciliation of fees, service charges, and client funds across multiple countries, ensuring accuracy, completeness, and financial integrity of all transactions.</p><br><br>
<p>The role is responsible for multi-currency reconciliation, variance analysis, and revenue assurance, ensuring zero revenue leakage, strong financial controls, and full audit compliance across all operations.</p><br><br>
<br>
<strong>Responsibilities:</strong>
<ul>
<li>
<p>Own end-to-end control of fee flows, from collection in local countries to final credit in UAE bank accounts, ensuring completeness and accuracy of funds</p><br><br>
</li><li>
<p>Monitor remittances on a T+1 basis, tracking timely receipt of funds and following up on delays, failures, or short settlements</p><br><br>
</li><li>
<p>Lead reconciliations across all systems, including POS, service processing systems, ERP, and bank statements on a daily, weekly, and monthly basis</p><br><br>
</li><li>
<p>Ensure accurate multi-currency handling, including validation of exchange rates applied, conversion accuracy, and impact on reported collections</p><br><br>
</li><li>
<p>Identify and resolve discrepancies, including missing transactions, short collections, unmatched items, and system gaps in a timely manner</p><br><br>
</li><li>
<p>Drive revenue assurance, ensuring correct fee application, completeness of collections, and prevention of financial leakage </p><br><br>
</li><li>
<p>Maintain strict segregation of funds, ensuring client fees and company revenues are clearly separated at all times</p><br><br>
</li><li>
<p>Design and standardize reconciliation frameworks, including processes, controls, and SOPs across all countries and operating models</p><br><br>
</li><li>
<p>Develop and maintain reconciliation dashboards and MIS reports, providing real-time visibility on collections, remittances, un-reconciled items, aging, and country-level performance</p><br><br>
</li><li>
<p>Coordinate with external stakeholders, including banks, payment partners, and government entities, to resolve settlement and data-related issues</p><br><br>
</li><li>
<p>Own data integrity and system alignment, ensuring consistency between operational systems, financial records, and bank data</p><br><br>
</li><li>
<p>Support audits and new country setups, ensuring audit-ready documentation and establishing reconciliation frameworks for new operations</p><br><br>
</li></ul>
<br>
<strong>Requirements:</strong>
<p><strong>Education:</strong></p><br><br>
<ul>
<li>
<p>Minimum: Bachelor's degree in Finance, Accounting, Commerce or related field</p><br><br>
</li></ul>
<p><strong>Experience:</strong></p><br><br>
<ul>
<li>
<p>8+ maximum years in finance, reconciliation, or revenue assurance roles</p><br><br>
</li><li>
<p>Strong experience in account reconciliation, variance analysis, and financial controls</p><br><br>
</li><li>
<p>Proven experience handling multi-currency reconciliation across multiple systems and countries</p><br><br>
</li><li>
<p>Experience in high-volume, transaction-based environments (business services, BPO, banking, government services, or hospitality) preferred</p><br><br>
</li></ul>
<strong>Halian Group:</strong>
<p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br>
<p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.</strong></p><br><br>Job Description<br><p>We are constantly growing and are currently looking for Draftsman to join a top qualified and knowledgeable team of Engineers in our project in UAE </p><br><p>Would you like to be part of a dynamic EPC leader with global presence? We’d like to meet you.</p><br><p>Join our worldwide journey. Build on something that matters!</p><br><p><strong>What you will need to do:</strong></p><br><p>To prepare and maintain accurate 2D and 3D drawings for the ADNOC Project, support the engineering team with drafting requirements, and ensure all drawings are updated and compliant with project specifications.</p><br><ul><li>Prepare and develop 2D and 3D engineering drawings/models using AutoCAD and related drafting software.</li><li>Produce detailed structural models, construction, fabrication, and as-built drawings as per project requirements.</li><li>Coordinate with engineers and project teams to incorporate design changes and revisions.</li><li>Ensure all drawings comply with project specifications, standards, and client requirements.</li><li>Maintain proper documentation and drawing registers.</li></ul><p>Support the engineering team with drafting and design-related activities throughout the project</p><br><p><strong>What you will need to have:</strong></p><br><ul><li>Minimum 3–5 years of experience as an AutoCAD Operator/Draftsman.</li><li>Strong proficiency in AutoCAD 2D & 3D drafting including SP3D</li><li>Experience in oil & gas, marine, jetty, or infrastructure projects is preferred.</li><li>Experience in ADNOC is additional advantage</li><li>Good communication skills and ability to work in a team environment.</li><li>Minimum 5 years of experience as an AutoCAD Operator/Draftsman.</li><li>Strong problem-solving and analytical thinking</li><li>Attention to detail and quality-focused mindset</li><li>Effective communication and technical reporting</li><li>Team collaboration and cross-discipline coordination</li><li>Adaptability in fast-paced project environments</li></ul><p><strong>What is in it for you: </strong></p><br><p>Competitive salary and benefits are part of the offering, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!</p><br><p><em>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our </em><em>open vacancies</em><em> and our </em><em>LinkedIn</em><em> page! Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations</em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. </strong></p><br><p>We are constantly growing and are currently looking for a full of potential and reliable <strong>Civil Quantity Surveyor</strong> to join our top qualified and knowledgeable team in Abu Dhabi, UAE</p><br><p><strong>What you will need to do:</strong></p><br><ul><li>Prepare the complete BOQs for Civil & structural works for EPC Projects in the field of Oil & Gas</li><li>Exposure with estimation for Civil & Structural Construction</li><li>Compiles and maintains all supporting documents and backups for the executed works and the measurement thereof including signed NRI, QS sheets, progress records etc.</li><li>Liaises with the Engineer’s and Employer’s quantity surveyors in verifying measured quantities and processing payments.</li><li>Prepares the Contract Final Measures together with application for Payment at Completion in accordance with contract provisions ensuring that all executed works have been measured, verified and claimed.</li><li>Verifies subcontract measurements and payment applications.</li><li>Liaises with all project sections in quantity measurement, recording and reporting matters.</li><li>Performs any other related duties as assigned.</li></ul><p><strong>What you will need to have:</strong></p><br><ul><li>Min. 5- 10 years' experience </li><li>Bachelor's degree in civil engineering</li><li>Proficiency in AutoCAD & MS Excel </li><li>With experience working in Oil & Gas, ADNOC experience is advantage </li><li>With experience working in Pipeline Project </li></ul><p><strong>You are someone who:</strong></p><br><ul><li>Organized, committed and hard worker</li><li>Strong interpersonal skills and a team player with high attention to details</li><li>An analytical thinker</li><li>A result driven person combined with problem solving techniques</li><li>Report writing and communication skills </li></ul><p><strong>What is in it for you: </strong></p><br><p>Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development! </p><br><p>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page! Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out. </p><br><p>Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations. </p><br><br>Additional Information<br><p>“Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.”</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>We are seeking a highly experienced and detail-oriented Senior Accountant to oversee the accounting and financial reporting functions within our real estate business. The ideal candidate will have strong expertise in full-cycle accounting, financial reporting, property and project accounting, and regulatory compliance.</p><br><br> Key Responsibilities: <br>
<ul>
<li><ul><li>Manage the complete accounting cycle for real estate projects, property investments, and corporate entities.</li><li>Prepare and finalize monthly, quarterly, and annual financial statements, including Trial Balance, Profit & Loss Statement, Balance Sheet, and Cash Flow Statement.</li><li>Ensure timely month-end, quarter-end, and year-end closing activities.</li><li>Maintain accurate books of accounts in compliance with IFRS and applicable local regulations.</li><li>Prepare management reports, financial analysis, and variance reports for senior management.</li><li>Record and monitor project costs, construction expenses, land acquisition costs, and development expenditures.</li><li>Maintain project-wise cost allocations and monitor budget utilization.</li><li>Account for property sales, customer collections, escrow accounts, and revenue recognition in accordance with applicable accounting standards.</li><li>Reconcile project-related transactions, contractor payments, retention amounts, and customer receivables.</li><li>Monitor fixed assets, investment properties, and depreciation schedules.</li><li>Review and reconcile bank accounts, general ledger accounts, intercompany balances, and project accounts.</li><li>Monitor accounts payable and receivable to ensure timely collections and vendor payments.</li><li>Review journal entries and supporting documentation to ensure accuracy and completeness.</li><li>Ensure proper expense classification, cost allocation, and accounting treatment.</li><li>Ensure compliance with company policies, accounting standards (IFRS), VAT, corporate tax, and other applicable regulatory requirements.</li><li>Prepare audit schedules and supporting documents for internal and external audits.</li><li>Coordinate with auditors, tax consultants, banks, and regulatory authorities.</li><li>Strengthen internal controls and recommend process improvements to enhance operational efficiency.</li><li>Assist in the preparation of annual budgets, project budgets, forecasts, and cash flow projections.</li><li>Monitor project cash flows and working capital requirements.</li><li>Provide financial analysis and business insights to support strategic decision-making.</li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>Bachelor's degree in Accounting, Finance, or a related discipline.</li><li>Professional qualification such as ACCA, CPA, CA, or CMA will be an added advantage.</li><li>5–8 years of relevant accounting experience, preferably within the real estate, property development, construction, or property investment sector.</li><li>Strong knowledge of IFRS, financial reporting, project accounting, and revenue recognition.</li><li>Hands-on experience managing a full set of accounts, trial balance, and financial statement preparation.</li><li>Experience in project costing, property accounting, and cost control is preferred.</li><li>Strong understanding of VAT, corporate tax, and statutory compliance.</li><li>Experience supervising junior accounting staff.</li><li>Proficiency in ERP/accounting software such as SAP, Oracle, Microsoft Dynamics, Tally, or similar systems.</li><li>Advanced Microsoft Excel skills with strong analytical and problem-solving abilities.</li><li>Excellent communication, organizational, and time management skills.</li><li>Ability to work independently, prioritize multiple tasks, and meet strict reporting deadlines.</li></ul></li>
</ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Description</b></p><br> <p><b>Major duties:</b></p><br> <ul>
<li>Lead and manage projects or work-streams of a small to medium size and complexity (including analyzing and interpreting data, drafting report findings and attending client meetings)</li>
<li>Contribute to the planning and delivery of engagements including work plans, timelines, project management, and resource allocation</li>
<li>Liaise effectively with clients whilst working on engagements and act as an ‘ambassador’ for KPMG</li>
<li>Own deliverables of an engagement/project with minimal input of project leadership</li>
<li>Complete report writing, presentations and proposal preparation with minimal guidance</li>
<li>Develop expertise and knowledge of a variety of clients and markets</li>
<li>Produce and deliver high-quality engagement outcomes and deliverables for our clients, as well as building and maintaining relationships with clients, to develop a strong professional network over time</li>
<li>Identify risks and opportunities for improvement and make strategic and tactical recommendations to assist our client’s in achieving their short-term and long-term goals</li>
<li>Create a positive learning culture. Coach and counsel junior team members and help them to develop through effectively supervising, and mentoring</li>
<li>Contribute to practice and risk management, including thought leadership and business development activities</li>
</ul>
<p><b>Education requirements: </b></p><br>
<ul>
<li>Bachelor's degree in Accounting and/or Finance</li>
<li>Professional accounting and/or finance qualification (e.g., CPA, CA, ACCA, CFA)</li>
</ul>
<p><b>Work experience requirements</b>:</p><br>
<ul>
<li>A minimum of 5 years of financial accounting experience in a relevant organization (preferably in big four accounting firms - audit and/or accounting advisory teams)</li>
<li>Experience in MENA market highly recommended</li>
<li>Demonstrate expertise of industry (Energy, Healthcare, Financial Services, and/or Public sector) leading practices</li>
<li>Strong awareness of non-technical accounting matters (corporate finance, ESG, deals, tax, legal, etc.</li>
</ul>
<p><b>Technical skills requirements:</b></p><br>
<ul>
<li>Extensive technical accounting experience in IFRS and IPSAS</li>
<li>Strong analytical skills (an eye for detail and awareness of broader business issues)</li>
<li>Deep understanding of finance business processes and finance controls</li>
<li>Advance knowledge of Microsoft products such as Word, Excel and PowerPoint</li>
<li>Experience with Oracle, SAP, Power BI, Visio, Blueworks, Aries will be preferred</li>
</ul>
<p><b>Interpersonal skills:</b></p><br>
<ul>
<li>Ability to articulate views and ideas clearly, both written and verbal</li>
<li>Ability to work effectively, and collaboratively as part of a project team</li>
<li>Strong leadership and team-building skills</li>
<li>Sound decision making, analytical and problem-solving skills with strong attention to detail</li>
<li>Good presentation skills encompassing the ability to convey complex concepts accurately and succinctly</li>
<li>Use diverse sets of inputs to develop a broad perspective on business and people issues</li>
</ul>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br>
<br> </div>
<div>BE AN ESSENTIAL PART OF EVERYDAY LIFE</div><div><br></div><div>DHL Supply Chain is the world’s leading contract logistics provider, combining value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow and today through our Environmental, Social, and Governance (ESG) strategy. So what's it like to work for DHL Supply Chain? At DHL, we are proud of our international reach, bringing together people with diverse skills, experiences, cultures, and perspectives. We see the diversity of our employees as a genuine strength and foster a supportive environment where people are empowered with the tools, training, and opportunities they need to learn, grow, and succeed.</div><div><br></div><div>We are offering an exciting opportunity for the position of Senior Solutions Designer - Transport Europe & MEA.</div><div><br></div><div>In this role, you will lead the design of innovative and commercially competitive transport and network solutions for high-complexity customer opportunities across the E&MEA region. You will work closely with customers and cross-functional stakeholders to translate business requirements into scalable supply chain solutions, balancing operational excellence, financial performance, and sustainability objectives.</div><div>As a senior individual contributor, you will operate with a high degree of autonomy, lead solution design workstreams, influence senior stakeholders, and play a critical role in securing new business and renewing strategic customer partnerships.</div><div><br></div><div>This role is ideally suited to a strategic thinker who thrives in complex environments, confidently navigates ambiguity, and can transform data-driven insights into compelling customer solutions.</div><div><br></div><div>Key Traits for Success</div><div>•<span ></span>Self-starter with a high degree of autonomy</div><div>•<span ></span>Comfortable challenging assumptions, influencing stakeholders, and making decisions with imperfect information</div><div>•<span ></span>Combines strong analytical thinking with excellent customer-facing and presentation skills</div><div>•<span ></span>Experience managing complex logistics and transport solution design projects</div><div>•<span ></span>Ability to influence and collaborate across diverse international teams</div><div>•<span ></span>Commercially aware with a consultative mindset</div><div>•<span ></span>Brings the credibility and maturity required to represent DHL in executive-level discussions</div><div><br></div><div>This is a unique opportunity for someone looking to make a meaningful impact in a highly visible, customer-centric role across the E&MEA region.</div><div><br></div><div>What will your responsibilities be?</div><div>•<span ></span>Lead Solution Design workstreams to secure new business and renew existing contracts, driving growth and innovation in our transport solutions.</div><div>•<span ></span>Design complex transport networks and operating models supported by simulation, modelling, and routing optimization tools.</div><div>•<span ></span>Provide expert solution design and analytical insights for strategic customer opportunities, implementation projects, and supply chain re-engineering initiatives, ensuring alignment with operational and commercial objectives.</div><div>•<span ></span>Develop robust costing models, pricing strategies, and commercial recommendations that support profitable and competitive customer solutions.</div><div>•<span ></span>Work closely with Operations teams to ensure the successful implementation of awarded projects, fostering strong collaboration and a shared focus on customer success.</div><div>•<span ></span>Partner with Business Development and sector teams to identify customer requirements and create tailored transport solutions that meet operational, financial, and sustainability goals.</div><div>•<span ></span>Serve as a subject matter expert within assigned areas of expertise, driving knowledge sharing, capability development, research, and training across the organization.</div><div>•<span ></span>Create, present, and defend compelling solution concepts, business cases, and commercial proposals for both internal and customer audiences. Confidently challenge assumptions, influence decision-making, and represent DHL in senior customer engagements.</div><div>•<span ></span>Actively identify and leverage innovative practices, technologies, and industry trends across transport operations, fleet management, sustainability, automation, and digital solutions to enhance DHL’s value proposition.</div><div>•<span ></span>Develop and maintain strong collaborative relationships across functions including Business Development, Operations, Finance, Procurement, and IT, influencing alignment and continuously improving solution design processes and deliverables.</div><div>•<span ></span>Lead cross-functional project teams and drive outcomes through influence rather than formal authority.</div><div><br></div><div>You won’t find another Senior Solutions Designer - Transport Europe & MEA position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:</div><div><br></div><div>•<span ></span>5+ years of experience in logistics, transport, supply chain engineering, or solution design, including ownership of complex transport and network optimization projects.</div><div>•<span ></span>Experience using transport modelling, simulation, and route optimization tools (e.g., Supply Chain Guru X, Paragon, Ortec, Log-hub, AnyLogic, or similar).</div><div>•<span ></span>Strong understanding of transport operations, logistics networks, and end-to-end supply chain processes.</div><div>•<span ></span>Proven ability to design scalable and innovative transport solutions for complex customer requirements.</div><div>•<span ></span>Strong commercial acumen with the ability to understand customer requirements, identify value drivers, and develop customer-centric solutions. Previous experience supporting business development, tenders, or sales pursuits is advantageous.</div><div>•<span ></span>Strong analytical thinking and advanced proficiency in Microsoft Excel for complex data analysis, supported by experience with modelling and simulation tools.</div><div>•<span ></span>Excellent customer-facing, communication, and presentation skills, with the ability to translate complex analyses into clear and actionable recommendations.</div><div>•<span ></span>Proven ability to lead cross-functional teams and influence stakeholders at multiple organizational levels without direct authority.</div><div>•<span ></span>Familiarity with DHL Supply Chain products, sectors, and capabilities is advantageous.</div><div>•<span ></span>Excellent verbal and written communication skills in English.</div><div>•<span ></span>Bachelor’s or Master’s degree in Supply Chain Management, Logistics Engineering, Business Administration, Economics, or a related field.</div><div><br></div><div>It will also be a plus if you have...</div><div>•<span ></span>Previous experience in transport operations environments such as dispatching, transport planning, Control Tower operations, carrier management, or network management.</div><div>•<span ></span>Knowledge of sustainable transport and logistics solutions, including electric vehicles, HVO and alternative fuels, LNG/CNG vehicles, multimodal and intermodal networks, and carbon reporting methodologies.</div><div>•<span ></span>Previous experience supporting customers, operations, or business development activities within Middle East and Africa markets.</div><div>•<span ></span>Additional European, Arabic, or other E&MEA language skills.</div><div>•<span ></span>Experience working within highly matrixed, multinational organizations.</div><div><br></div><div>The role is open for Dubai, UAE as a preferred location. </div><div><br></div><div>What do we offer?</div><div><br></div><div>•<span ></span>Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other</div><div>•<span ></span>Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain</div><div>•<span ></span>Flexibility: We offer flexible work hours and hybrid work model. We care about our work life balance</div><div>•<span ></span>Competitive salary package and corporate benefits</div><div><br></div><div>We are looking forward to receiving your application. Laura Voloncs is happy to answer your questions at laura.voloncs@dhl.com</div><div><br></div>
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support
DXC Technology | United Arab Emirates | On-site DXC Technology is seeking an experienced Service Delivery Manager to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.<br>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.<br>This role requires a strong combination of IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination.<br>Key Responsibilities Service Delivery & Operational Management Own end-to-end service delivery across assigned IT services and technology domains. Ensure services are delivered in accordance with agreed SLAs, KPIs, OLAs, contractual commitments, and quality standards. Monitor service performance, availability, reliability, capacity, and operational health. Coordinate service delivery activities across internal teams, technical towers, vendors, and partners. Identify service delivery gaps and drive corrective and preventive actions. Maintain operational readiness and service continuity across the environment. Ensure effective transition of new and changed services into BAU operations. IT Service Management Drive effective implementation and operation of ITIL-based service management processes. Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management. Ensure incidents and service requests are managed within agreed service levels. Drive root-cause analysis and permanent resolution of recurring service issues. Ensure effective change governance while minimizing operational risk and service disruption. Promote consistent service management standards across all delivery teams. Major Incident & Problem Management Provide leadership and oversight during critical and major service incidents. Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration. Maintain clear communication and escalation throughout major incidents. Ensure comprehensive post-incident reviews and root-cause analyses are completed. Track corrective and preventive actions through to closure. Identify recurring operational trends and drive permanent remediation. Service Governance & Performance Establish and maintain effective service governance and reporting frameworks. Conduct regular service reviews with stakeholders, technical teams, vendors, and partners. Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans. Produce clear management and executive-level service reports. Maintain service risks, issues, actions, and improvement plans. Ensure timely escalation and resolution of service performance concerns. Stakeholder Management Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners. Build trusted relationships with senior stakeholders and service owners. Manage expectations and ensure clear, transparent, and timely communication. Translate technical service issues into clear business impact and resolution plans. Coordinate across multiple technical and business teams to achieve service objectives. Maintain a strong focus on customer experience and satisfaction. Vendor & Partner Management Manage service delivery across multiple vendors, partners, and technology providers. Monitor vendor performance against agreed service levels and contractual commitments. Coordinate resolution of cross-vendor incidents, problems, and operational dependencies. Drive accountability for service performance and improvement actions. Ensure effective collaboration across the wider service delivery ecosystem. Service Improvement Establish and maintain Continual Service Improvement (CSI) plans. Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities. Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience. Identify opportunities for automation, process optimization, and operational efficiency. Track improvement initiatives through to measurable outcomes. Service Continuity & Resilience Support service continuity, availability, resilience, and disaster recovery requirements. Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes. Participate in service continuity and disaster recovery exercises where required. Ensure operational risks and service vulnerabilities are identified and appropriately managed.<br>Required Experience Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.8+ years of IT service delivery / IT operations experience, including significant experience in a Service Delivery Manager or equivalent role. Proven experience managing complex enterprise IT services across multiple technology domains. Strong knowledge of ITIL and IT Service Management (ITSM) principles and processes. Demonstrated experience managing SLAs, KPIs, service performance, governance, and customer satisfaction. Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management. Experience managing services within complex multi-vendor environments. Proven experience managing senior stakeholders and service review/governance meetings. Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments. Experience with ITSM platforms such as Service Now or equivalent. Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.<br>Preferred Experience Previous experience managing large-scale technology services in the UAE or wider GCC region. Experience supporting complex, business-critical or high-availability technology environments. Experience working within large-scale, highly governed enterprise environments. Experience managing service transition from project delivery into BAU operations. Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience. Experience managing multiple technology vendors and service providers. ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification is highly desirable. Relevant Service Now, cloud, infrastructure, or service management certifications are advantageous.<br>What We Are Looking For<br>We are looking for a hands-on Service Delivery Manager who can maintain strong operational control while building trusted relationships with stakeholders. The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.<br>The ideal candidate will combine strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset. Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.
DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an experienced Solution Architecture Lead to provide overall architecture leadership for a large-scale, complex technology transformation program in the UAE.<br>The Solution Architecture Lead will own the end-to-end solution architecture and technical design authority across the program, ensuring that solutions delivered across multiple technology domains are integrated, secure, scalable, resilient, and aligned with the overall technology strategy.<br>This is a senior technical leadership role requiring strong architectural breadth, hands-on solution experience, and the ability to lead architects, technical teams, vendors, and partners within a complex multi-vendor environment.<br>Key Responsibilities Architecture Leadership & Strategy Own and lead the overall end-to-end solution architecture across the program. Define the target solution architecture, architecture roadmap, principles, standards, patterns, and design guardrails. Translate complex business and technology requirements into scalable and sustainable architecture solutions. Ensure alignment across applications, integration, data, cloud, infrastructure, network, cybersecurity, and operational architecture. Provide technical direction and architectural leadership throughout the full program lifecycle. Ensure architecture decisions support business objectives, operational requirements, scalability, resilience, security, and long-term sustainability. Architecture Team Leadership Lead and coordinate solution architects, domain architects, technical leads, and other architecture resources across the program. Establish clear architecture responsibilities and ownership across technology domains. Provide technical guidance, mentoring, and direction to architecture and engineering teams. Ensure consistency of architecture standards and design principles across all workstreams. Resolve cross-domain architecture conflicts and drive technical decision-making. Act as the escalation point for complex architectural and technical issues. Architecture Governance & Design Authority Establish and lead architecture governance and design authority processes. Chair or facilitate architecture and technical design reviews. Review and approve high-level and detailed solution designs. Ensure architecture compliance across internal teams, vendors, partners, and technology providers. Maintain architectural decisions, standards, principles, patterns, and technical documentation. Identify and manage architectural risks, technical debt, constraints, and dependencies. Ensure deviations from agreed architecture are appropriately assessed, documented, and governed. End-to-End Solution Integration Ensure effective integration across all technology domains and program workstreams. Define and govern integration principles covering APIs, middleware, messaging, microservices, event-driven architectures, data exchange, and external interfaces. Identify cross-system dependencies and ensure interoperability across the technology landscape. Prevent architecture fragmentation, duplication, and incompatible technology decisions. Ensure individual technology components collectively form a coherent end-to-end solution. Cloud, Infrastructure & Resilience Provide architectural oversight across cloud, hybrid infrastructure, compute, storage, network, platforms, and associated services. Ensure architecture incorporates appropriate availability, scalability, capacity, performance, resilience, and disaster recovery requirements. Evaluate technology options and recommend appropriate architectural approaches based on technical, operational, security, and commercial considerations. Ensure infrastructure and platform architecture supports application and business requirements. Security by Design Ensure security is embedded throughout the architecture and solution lifecycle. Work closely with cybersecurity specialists to incorporate security requirements and controls into solution designs. Ensure appropriate consideration of identity and access management, data protection, encryption, network security, monitoring, resilience, and secure integration. Ensure architectural designs align with applicable security, governance, compliance, and risk requirements. Vendor & Partner Architecture Management Provide architectural oversight across multiple technology vendors, partners, and delivery teams. Review and challenge vendor solution designs and technical proposals. Ensure vendor solutions align with the overall target architecture and established standards. Identify architectural gaps, overlaps, dependencies, and integration risks across vendor solutions. Drive resolution of cross-vendor technical issues and design conflicts. Support technical evaluation and selection of platforms, products, and technology solutions. Stakeholder & Technical Leadership Act as the program's senior architecture authority and trusted technical advisor. Work closely with Program Leadership, business stakeholders, delivery teams, vendors, and technology partners. Present architecture strategies, decisions, risks, and recommendations to senior stakeholders. Facilitate architecture workshops and complex technical decision-making sessions. Translate complex technical concepts into clear business implications and recommendations. Balance strategic architecture objectives with pragmatic delivery requirements.<br>Required Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.15+ years of technology experience, with substantial experience in Solution Architecture, Enterprise Architecture, or Technical Architecture leadership. Demonstrated experience acting as a Lead Solution Architect, Chief Architect, Solution Architecture Lead, or equivalent on large-scale technology transformation programs. Proven experience owning end-to-end architecture across multiple technology domains. Strong architectural understanding across applications, systems integration, APIs, data, cloud, infrastructure, networking, cybersecurity, and operational technologies. Proven experience leading architects, technical leads, and cross-functional technology teams. Strong experience within complex multi-vendor and systems integration environments. Experience establishing and operating architecture governance and design authority processes. Strong understanding of functional and non-functional requirements, including scalability, performance, availability, resilience, security, and disaster recovery. Experience reviewing and governing vendor and third-party solution designs. Strong stakeholder management, influencing, communication, and technical leadership capabilities.<br>Preferred Experience Previous experience delivering major technology transformation programs in the UAE or wider GCC region. Experience leading architecture for large-scale systems integration, digital transformation, cloud, infrastructure, applications, data, cybersecurity, or technology modernization programs. Experience working within complex, highly governed enterprise environments. Strong knowledge of cloud and hybrid architectures, including major platforms such as Microsoft Azure, AWS, or equivalent. Strong understanding of modern integration patterns, API management, middleware, microservices, and event-driven architectures. Familiarity with architecture frameworks and methodologies such as TOGAF, Archi Mate, or equivalent. Relevant architecture, cloud, cybersecurity, or technology certifications are advantageous.<br>What We Are Looking For We are looking for a senior architecture leader, not an architect focused exclusively on one technology domain.<br>The successful candidate will have the breadth to understand the complete technology landscape and the depth to challenge architecture decisions across multiple domains.<br>They should be capable of leading other architects, governing vendor designs, resolving complex cross-domain technical challenges, and ensuring that all technology components come together as a coherent, secure, resilient, and sustainable end-to-end solution.<br>The ideal candidate will combine technical credibility, architecture leadership, strong governance, stakeholder influence, and pragmatic decision-making.
<div><br></div><div><strong><font size="6">Regional HSQE Manager - IP</font></strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Job Purpose:</strong></p> <p>As a Regional HSQE Manager at DHL Industrial Projects, you will be a key figure in driving and maintaining Regional HSQE initiatives across the Middle East & Africa Region. This role requires a strategic and operational approach to ensure compliance with international and local HSQE standards, promoting a culture of safety excellence and environmental responsibility.</p> <p><strong><br> DHL Global Forwarding</strong> has an opening <strong>Regional HSQE Manager - IP</strong><strong>,</strong> <strong>Dubai</strong><strong>, United Arab Emirates. </strong>Join us in connecting people and improving lives!<br> <br> <strong>In this Regional HSQE Manager - IP position </strong></p> <ul> <li>Lead the implementation of global HSQE initiatives, adapting strategies to regional specifics while aligning with Global HSQE’s objectives.</li> <li>Ensure adherence to DHL IP HSQE policies and procedures, and compliance with international, national, and local HSQE legislation across their respective region, as applicable.</li> <li>Drive and foster the global HSQE strategy and culture amongst employees, subcontractors, vendors, and suppliers.</li> <li>Ensure all incidents are reported effectively and providing support for Incident root cause analysis with operational and leadership teams. Where necessary lead investigation teams for significant events.</li> <li>Partner with Operational Teams to ensure subcontractors are aware of and comply with DHL IP and client specific HSQE requirements through assessing and monitoring subcontractor HSQE capabilities and activities.</li> <li>Partner with sales and bid teams for HSQE input in tenders, RFQs, and sales processes.</li> <li>In collaboration with key leadership, identify and develop regional Key Performance Indicators (KPIs) to measure and enhance HSQE performance.</li> <li>Contribute to the development and management of project HSQE plans, in collaboration with teams, aligning with client and contractual requirements.</li> <li>Regular travel across assigned region to promote, monitor, and implement HSQE standards.</li> <li>Collect and analyse HSQE performance data, contributing to global KPIs and reporting systems.</li> <li>Provide expert HSQE support and guidance to regional team on company, client, and site-specific HSQE requirements and best practices.</li> <li>Collaborate with operational teams to share best practices and lessons learned in HSQE across different regions and projects.</li> <li>Identify and lead regional HSQE improvement initiatives, aligning with global standards and implement and oversee regional HSQE improvement plans.</li> <li>Establish and maintain key stakeholder relationships to drive and reinforce HSQE objectives.</li> <li>Participate in risk assessments and operational studies as per project HSQE requirements.</li> <li>Assist in the administration and implementation of HSQE training and development programs.</li> <li>Work closely with Engineering function to provide guidance, support, and expertise in the development and review, of engineering plans, ensuring they incorporate HSQE considerations throughout the life cycle of projects, whilst fostering a culture of innovation.</li> </ul> <p> <strong>Now, here is what we need from you!</strong></p><ul> <li>Champion career development within the HSQE team.</li> <li>Exemplify DHL’s commitment to HSQE Excellence, leading by example.</li> <li>Effectively communicate and promote HSQE initiatives.</li> <li>Conduct regular HSQE meetings, both virtually and in-person, across regions.</li> <li>NEBOSH (International) General Certificate or equivalent in HSQE discipline</li> <li>Certified within a recognized safety organisation (IOSH/SIA etc.)</li> <li>Recognised auditor in HSQE discipline (ISO 45001, ISO9001 or 14001)</li> <li>Recognised incident investigation certificate.</li> <li>NEBOSH National Diploma or equivalent in HSQE discipline</li> <li>Lead Auditor in ISO 45001, 14001 or 9001.</li> <li>Advanced incident investigation certificate (e.g., Kelvin TOPSET).</li> <li>Membership in a recognized safety organization (IOSH/SIA, etc.).</li> <li>Lifting Supervisors certificate.</li> <li>Rigger/Banksman certification.</li> <li>Recognised train the trainer certificate</li> <li>Minimum of 7 years’ experience in health and safety, with 3+ years in a leadership role.</li> <li>Experience in transport, lifting operations, and training delivery.</li> <li>Experience in delivering training across multiple skill levels.</li> <li>Preferred: experience in OOG/heavy transport and lifting operations.</li> <li>Working knowledge of safety management system applications</li> <li>Passionate about Health & Safety.</li> <li>Strong operational and leadership skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in continuous improvement methodologies.</li> <li>Skilled in stakeholder management and KPI development</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>