Document Controller

Key Responsibilities Design, document, and execute test plans, test cases, and regression suites for web and mobile applications across multiple projects Perform functional, usability, localization, and RTL (right-to-left) layout testing for Arabic-language interfaces Validate Arabic content quality in AI outputs, including ASR transcriptions, classifications, and summaries — covering MSA, Gulf dialects, and Arabic-English code-switching scenarios Test REST APIs and backend services (e.g., using Postman or similar tools) Build and maintain automated test suites for UI and API layers Log, track, and verify defects through to resolution; work closely with developers and product owners in an agile environment Participate in UAT cycles with clients and support release readiness sign-off Test data pipelines and platform workflows end-to-end, including user onboarding, task submission, and data validation flows Contribute to QA process improvement, test documentation standards, and quality metrics reporting.<br><br>Required Qualifications5+ years of hands-on experience in software QA (manual and automation) Native or fluent Arabic (reading, writing, listening) and professional working proficiency in English Strong experience testing web and mobile applications (i OS/Android) Experience with test automation frameworks such as Playwright, Selenium, Cypress, or Appium Solid API testing experience (Postman, REST Assured, or equivalent) Familiarity with bug tracking and test management tools (Jira, Test Rail, orsimilar) Understanding of agile/Scrum development processes Strong analytical skills with meticulous attention to detail, particularly in evaluating Arabic text rendering, diacritics, and dialectal variation<br><br>Preferred / Nice to Have Experience testing LLM-based or Gen AI applications: prompt regression testing, evaluating non-deterministic outputs, hallucination detection,response quality scoring, and guardrail validation Experience with CI/CD pipelines (Git Hub Actions, Git Lab CI, Jenkins) and integrating automated tests into them Basic scripting ability in Python or Java Script for test tooling

Administrative Assistant Location- Dubai/India We are seeking a highly organized and detail-oriented Administrative Assistant to support the day-to-day operations of our professional services practice. The role will play a key part in managing client engagement administration, documentation, project coordination, and internal operational processes. The successful candidate will work closely with Partners, Directors, Managers, and client-facing teams to ensure smooth execution of administrative and client service activities.<br><br>Key Responsibilities Prepare and maintain client engagement letters and related documentation. Track project milestones, deadlines, and engagement status across multiple assignments. Support client onboarding processes and maintain accurate client records. Coordinate with internal teams to obtain approvals, signatures, and required documentation. Maintain engagement trackers, databases, and filing systems. Assist with proposal preparation, formatting, and document management. Schedule meetings, coordinate calendars, and arrange conference calls. Prepare meeting materials, presentations, and reports as required. Manage incoming correspondence and ensure timely follow-up on action items. Support administrative and operational requirements across various service lines. Ensure documentation is maintained in accordance with internal quality and compliance standards. Requirements Bachelor's degree in business administration, Commerce, Accounting, Finance, Economics, or a related field.0–3 years of experience in administration, project coordination, client services, consulting support, or office operations. Experience within a consulting, accounting, legal, financial services, or professional services environment is preferred. Strong organizational and multitasking abilities. Excellent verbal and written communication skills in English. Proficiency in Microsoft Office, particularly Excel, Power Point, and Word. High attention to detail and accuracy. Ability to manage multiple priorities and work in a fast-paced environment. Preferred Qualifications Experience handling client documentation, contracts, engagement letters, or onboarding processes. Familiarity with project tracking, milestone management, or workflow coordination. Additional language skills such as Russian, Ukrainian, Belarusian, or other European languages would be an advantage<br>.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking a Senior HVAC Engineer reporting directly to <i>the Head of the Department</i> to join our team based in <i>UAE, Abu Dhabi</i>.</p><br><p><strong>About us:</strong></p><br><p>Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.</p><br><p>Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.</p><br><p><strong>About the mission we offer you:</strong></p><br> Job Purpose <p>The Senior HVAC Engineer is responsible for the design, engineering, analysis, and execution support of Heating, Ventilation, and Air Conditioning (HVAC) systems for onshore and offshore oil &amp; gas, petrochemical, energy, and industrial projects. The role ensures compliance with international standards, client specifications, and project requirements throughout FEED, Detailed Engineering, EPC, and commissioning phases.</p><br>Key Responsibilities Engineering &amp; Design <ul> <li>Lead the design and development of HVAC systems for industrial, commercial, and oil &amp; gas facilities.</li> <li>Prepare HVAC design calculations, equipment sizing, ventilation studies, heat load calculations, and pressure loss calculations.</li> <li>Develop HVAC system layouts, duct routing, equipment arrangements, and airflow distribution plans.</li> <li>Prepare and review HVAC engineering deliverables including: <ul> <li>Design Basis Memorandum</li> <li>HVAC Philosophies</li> <li>Equipment Datasheets</li> <li>Technical Specifications</li> <li>Material Requisitions</li> <li>HVAC Drawings</li> <li>MTOs (Material Take-Offs)</li> </ul></li> <li>Perform HVAC system simulations and analyses using industry-standard software.</li> </ul>Project Execution <ul> <li>Participate in FEED, Detailed Engineering, EPC, Brownfield, and Greenfield projects.</li> <li>Coordinate with multidisciplinary teams including Mechanical, Process, Electrical, Instrumentation, Structural, and Piping disciplines.</li> <li>Support procurement activities, technical bid evaluations, and vendor document reviews.</li> <li>Review vendor packages and ensure compliance with project specifications and industry standards.</li> <li>Provide technical support during fabrication, installation, construction, pre-commissioning, and commissioning activities.</li> </ul>Compliance &amp; Quality <ul> <li>Ensure all HVAC designs comply with: <ul> <li>ASHRAE</li> <li>SMACNA</li> <li>NFPA</li> <li>ISO Standards</li> <li>Local Authority Regulations</li> <li>Client Specifications</li> </ul></li> <li>Participate in HAZOP, HAZID, Design Reviews, and Model Reviews.</li> <li>Ensure adherence to project quality management systems and engineering procedures.</li> </ul>Leadership &amp; Coordination <ul> <li>Mentor junior HVAC engineers and designers.</li> <li>Coordinate discipline activities to meet project schedules and deliverables.</li> <li>Interface with clients, consultants, contractors, and vendors on technical matters.</li> <li>Participate in project meetings and provide engineering expertise throughout project execution.</li> </ul>Qualifications <ul> <li>Bachelor's Degree in Mechanical Engineering.</li> <li>Master's Degree is an advantage.</li> <li>Professional Engineer (PE) or equivalent certification is preferred.</li> </ul> <p><strong>Experience</strong></p><br> <ul> <li>Minimum <strong>14 to 20 years</strong> of HVAC engineering experience.</li> <li>Proven experience in <strong>Oil &amp; Gas, Petrochemical, Energy, Refinery, LNG, and Industrial projects</strong>.</li> <li>Strong exposure to <strong>FEED, Detailed Engineering, EPC, Brownfield, and Greenfield project environments</strong>.</li> <li>Demonstrated experience in leading HVAC engineering activities for large-scale projects and managing multidisciplinary coordination.</li> <li>Hands-on experience in vendor package review, technical bid evaluations, procurement support, construction support, and commissioning activities.</li> <li>Previous experience working on <strong>ADNOC, Saudi Aramco, QatarEnergy, PDO, or other Middle East energy sector projects</strong> is highly preferred.</li> <li>Experience in both onshore and offshore facilities is an advantage.</li> <li>Proven track record of supervising and mentoring junior engineers and designers.</li> </ul> <p>This experience range positions the role as a <strong>Senior HVAC Engineer / Lead HVAC Engineer</strong> suitable for major EPC contractors, engineering consultancies, and owner-operator organizations in the oil &amp; gas sector.</p><br> <br> <br><br><p><i>Starting Date: ASAP</i></p><br><p><strong>About you:</strong></p><br><p>We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:</p><br><p>Qualifications: Bachelors or Diploma</p><br><p>Languages: <i>English + proficiency level (Basic, Professional, Fluent)</i></p><br><p>Main skills: <i>(up to 4)</i></p><br><p><strong>Your career with us&nbsp;</strong></p><br><p>Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.</p><br><p>&nbsp;<strong>What’s Next?</strong></p><br><p>Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application.&nbsp;</p><br><p>We invite you to get to know more about our company by visiting&nbsp;www.ten.com&nbsp;and follow us on&nbsp;LinkedIn,&nbsp;Instagram,&nbsp;Facebook,&nbsp;X&nbsp;and&nbsp;YouTube&nbsp;for company updates.</p><br><br> </div>

Job Summary We are looking for an experienced and detail-oriented Business Analyst with 3+ years of experience in the IT industry to bridge the gap between business stakeholders and technical teams. The candidate will be responsible for understanding business requirements, analyzing processes, translating requirements into functional and technical specifications, and working closely with development and QA teams to deliver high-quality software solutions. The ideal candidate should have strong experience in Agile/Scrum methodologies, Jira, requirement gathering, user stories, functional specifications, process mapping, and stakeholder management, along with a good understanding of programming languages, databases, APIs, web technologies, and software development life cycles. Key Responsibilities1. Business & Requirement Analysis Gather, analyze, and document business requirements from stakeholders. Conduct requirement-gathering sessions, workshops, interviews, and discussions with business users. Understand business processes, identify gaps, and recommend technology-driven solutions. Translate business requirements into clear and actionable functional requirements. Identify dependencies, assumptions, constraints, risks, and potential impacts of proposed solutions. Analyze existing systems and processes and identify opportunities for improvement. Ensure requirements are complete, consistent, clear, and testable.2. Agile & Scrum Responsibilities Work closely with Product Owners, Scrum Masters, Developers, QA Engineers, Architects, and business stakeholders in an Agile environment. Participate in Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives. Create and maintain product backlog items, user stories, and acceptance criteria. Break down complex business requirements into smaller, manageable user stories. Support the Product Owner in prioritizing and maintaining the product backlog. Clarify requirements and resolve functional queries raised by development and QA teams during sprints. Ensure stories meet the Definition of Ready and Definition of Done where applicable. Participate in release planning and support successful delivery of sprint/release objectives.3. Jira & Requirement Management Create, manage, and track Epics, User Stories, Tasks, Bugs, and Sub-tasks in Jira. Maintain Jira backlog and ensure requirements are properly linked and traceable. Monitor story status, dependencies, blockers, and delivery progress. Work with technical teams to ensure Jira tickets contain sufficient functional and acceptance criteria. Maintain requirement traceability from business requirements through development and testing. Generate and review Jira reports and dashboards to track project progress.4. User Stories & Functional Documentation Prepare detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Use Cases, Process Flow Diagrams, and Acceptance Criteria. Write user stories using the appropriate Agile format. Define positive, negative, and edge-case scenarios for requirements. Develop functional specifications for new features and enhancements. Maintain documentation throughout the project lifecycle. Ensure requirements remain aligned with business objectives and agreed scope.5. Technical Understanding The candidate should have a good working knowledge of software development concepts and technologies, including:Understanding of SDLC and STLC. Basic to intermediate knowledge of programming languages such as:Java Python Java Script / Type Script C# / . NETSQLUnderstanding of Object-Oriented Programming (OOP) concepts. Good understanding of REST APIs, SOAP APIs, JSON, XML, HTTP/HTTPS, and API integrations. Understanding of web technologies such as HTML, CSS, Java Script, and web/application architecture. Working knowledge of relational databases such as MySQL, Postgre SQL, Oracle, or SQL Server. Ability to write and understand basic SQL queries for data validation and analysis. Understanding of frontend, backend, database, and API layers. Familiarity with cloud technologies such as AWS, Azure, or GCP is an advantage. Basic understanding of microservices, application integrations, authentication, and system interfaces is preferred. Ability to understand technical discussions and communicate effectively with development teams.6. Data Analysis & Validation Analyze business and system data to identify trends, issues, and opportunities. Validate data and business rules using SQL and other analytical tools. Work with technical teams to investigate data discrepancies. Define data requirements, validation rules, and business logic. Support data mapping and integration requirements where applicable.7. Testing & Quality Assurance Collaborate with QA teams to ensure requirements are testable. Review test scenarios and test cases against business requirements. Support User Acceptance Testing (UAT). Coordinate with business users during UAT and help resolve functional issues. Validate developed functionality against acceptance criteria. Assist in defect triaging, prioritization, and resolution. Perform functional validation where required.8. Stakeholder Management Act as a key communication bridge between business and technical teams. Communicate complex technical concepts in a simple and understandable manner to business stakeholders. Conduct product demonstrations and requirement walkthroughs. Manage stakeholder expectations regarding requirements, scope, dependencies, and timelines. Resolve requirement conflicts and obtain necessary approvals. Maintain strong relationships with internal and external stakeholders.9. Process Improvement Analyze existing business workflows and identify inefficiencies. Recommend process improvements and automation opportunities. Prepare As-Is and To-Be process flows. Identify opportunities to improve productivity, reduce manual processes, and enhance customer experience. Participate in digital transformation and system modernization initiatives.10. Project & Release Support Work with Project Managers/Product Owners to support project planning and delivery. Track requirement-related risks, issues, and dependencies. Support impact analysis for change requests. Evaluate changes and enhancements based on business value and technical feasibility. Assist with release planning, production readiness, and post-release validation. Support production teams in understanding functional requirements and resolving business-related issues.

Job Purpose<br>To effectively manage the strategic direction of the facilities and engineering services along with a number of outsourced service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior performance throughout the property.<br>Roles, Responsibilities, Duties<br>Develop, gain consensus and implement the best practice/ building operation plan for assigned assets. Work with the Property Manager to prepare the final budget documentation/plans and administer works to ensure budget compliance Inspect facilities/equipment to determine the extent of service and equipment required. Arrange for alterations, maintenance or reconditioning of facilities, as specified in the operating procedures or management services agreement. In conjunction with the procurement team, competitively bid and prepare all non- engineering service contracts to assure high quality and cost-effective services Assemble and analyze contract bids, submit recommendations, and prepare the standard form contract agreement for the Property Manager, for execution by the Management team. Approve purchases of supplies and equipment for use within the facility. Prepare a periodic inventory of Premises contents and property condition and forward the listing to the Property Manager for review. Be proactively involved in ensuring that services are reviewed, and refinements made to enhance these services across the facility. Maintain Aldar PMSEffectively manage all resources, manpower & finances Ensure & effective PPM regime is in place and adhered to Regularly analyze call center data and plan improvements<br>Measurable Objectives:Participate as an active member of the Vendor account team representing facilities/engineering. Provide the Property Manager with reports on developments in the engineering market (both for service delivery and on new products and services). Communicate operating philosophies, technical information, objectives, and expectations to the facility team. Develop and maintain standard operating procedures, emergency response procedures, preventive maintenance programmers and all technical documentation Develop a complete personal knowledge of the design intent, operational alternatives and contingency plans related to all building systems Develop and deliver the monthly reports/Billing sheet/ P& L report/ PMS report & document library Support the engineering service provider to deliver services that meet or exceed Clients' changing business expectations. Develop staff program, identify skills gaps & develop in house learning opportunities First Management Call responsibilities for the office, response dependent upon severity.<br>Health and Safety:A high level of commitment to providing a safe working environment for all staff. Ensuring that all defined services are completed in accordance with all operating procedures and within the Health & Safety (H&S) guidelines.<br>Others:This position profile covers the key responsibilities and expectations from the incumbent. However responsibilities may change due to business requirements and it is expected that the employee will be flexible and carry out duties as may be reasonably assigned by line manager. As a condition of employment, all employees are expected to carry out their duties within the guidelines prescribed by company policy, procedure and practice. From time to time, employees will be required to attend meetings, briefings, and training sessions as required. In addition, employees must adhere to all Khidmah health & safety policies, procedures, practices, relevant legal and statutory health & safety, and environment & sustainability requirements and obligations.<br>Occupational and workplace Health and Safety responsibilities: In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.<br>Information Security responsibilities: Comply with Khidmah Information Security Policies Be aware of and fulfil their information security responsibilities Ensure whoever handles sensitive company information have taken the Security Awareness Training Know how to report a security incident (to IT Service Desk or Info Sec). Not Disable his/her OS firewall and/or Antivirus Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords. Accept accountability of his/her individual user accounts, and maintain confidentiality<br>Education & Qualification: <br>Mechanical Engineering or Facilities Management related qualification Proven track record of customer services-oriented facilities management (FM) and engineering management experience along with proven experience in facilities management Ideally experienced in working with residential & commercial /retail properties<br>Experience and Skills:<br>Excellent level of knowledge relating to MS Office. Demonstrate experience in Leading & managing business service teams, including the management work allocation process, performance management, staff development and career planning Excellent knowledge & understanding of H&S and environmental responsibilities. Willing to study for additional formal qualifications if necessary Customer focused with sound commercial and financial awareness Able to translate client requirements into action plans and implement them Demonstrated high level English written and interpersonal skills, including an ability to communicate negotiate and consult at all levels of staff and to produce reports of a complex nature. Able to establish relationships with clients, suppliers and across the FM business

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Manager - Business Development &amp; Commercial</p><br> <br><br>Business <br><p>&nbsp; Terminalling<br> &nbsp;</p><br> <br><br>Job Purpose <br><p>To lead the business development and commercial management of existing and new clients and development of new business opportunities for ENOC’s portfolio of terminal interests in domestic and international markets either as Green field projects or as M&amp;A.<br> &nbsp;</p><br> <br><br>Principal Accountabilities <br><p>Business Development:<br> Develop, review and update, annually, the Business Development standard procedures.<br> Identify, evaluate and develop new business opportunities through market analysis, HTL relationships, ENOC Group relationships and from different approaches from the market.<br> Ensure the business opportunities identified are in line with ENOC group &nbsp;&amp; HTL strategy and present them to HTL Management for review.<br> Conduct preliminary evaluation of identified projects through performing Macroeconomic assessments, business environment assessment of the location chosen, internal and external JV partner’s assessments and prepare the preliminary financial business model with HTL Finance and present it to SP &amp; PM for their review.<br> Prepare project evaluation documentation, confidentiality agreements, MOU’s and draft the conditional JV agreements. &nbsp;<br> Ensure in-principle commitment from customers and from JV partners by signing NDAs, MOUs and/or LOIs with new entrants to the project and manage costs related to conducting market studies.<br> Conduct Market Assessments for the projects, and to use the basic engineering and the technical assessment conducted by HTL Project Management team, and the financial assessments conducted by HTL Finance team to finalize the business model. &nbsp;<br> Manage and lead the due diligence process by creating a cross functional team consisting of various members selected internally from different department of HTL and ENOC group to conduct the due diligence of the project (technical/legal/environmental/commercial/financial etc).<br> Prepare required document together with SP&amp;PM for approval from ENOC board and the prospective JV partners with “Pre-investment conditions”.<br> Prepare and review the JV agreement with potential partners and ensure standard terms and conditions are meeting the requirements of HTL and ENOC management set forth by ENOC policies.<br> Assist Project Management in managing the requirements of the clients. To generate/negotiate a new Commercial Agreement for the clients of the project.<br> &nbsp;</p><br> <br><br>Additional Principal Accountabilities <br><p>Commercial &amp; Marketing Responsibilities:<br> Market the footprint of the diversified and strategically located terminal assets.<br> Manage the negotiation of storage contracts and volumes with concerned affiliate operations and third parties to optimize capacity usage and revenues.<br> Liaise with ENOC Supply, Trading and Processing and Marketing to guarantee required capacity is provided for their needs at existing locations.<br> Identify synergy opportunities with ENOC entities such as ENOC STP and ENOC Marketing (at places like Arab Tank Terminals, Horizon Djibouti Terminals and Horizon Tangier Terminals either to store at current facilities or to plan for building additional capacities to cater to ENOC subsidiary companies.<br> Build a network of contacts and relationships with clients, partners, potential partners such as Oil traders and majors, pitched manufacturers and traders, and other products traders.<br> Identify expansion opportunities within operational HTL terminals i.e. connecting Arab Tank terminal to Same refinery at Yanbu, Farai plant connection to ATTL and the possible connection of VHFL to IPIC crude terminal in Fujairah etc.<br> Create and manage key accounts across HTL terminals which could consist of international traders and manage the expectation of Clients.<br> Manage the development and updating of the standard operation procedures for marketing/commercial/business development and ensure all HTL entities are following the standard procedures set for marketing/commercial/BD.<br> Benchmark HTL terminals against other major terminals: benchmarking the marketability of HTL which comprises commercial terms such as tank rental rates, downstream activities, location, competitors in the market, accessibility to the terminals and other factors.<br> Create awareness for HTL through the development of various branding and marketing tools; such as: development/updating of website, development of knowledge management system, development/updating of brochures and leaflet handouts, participation and sponsorships of forums and conferences, advertising in the leading oil, chemical and terminal publications and contributing stories to leading magazines.<br> Propose and recommend market studies for Petroleum/Petrochemicals sector.<br> Generate and Manage the agreed marketing strategies and plans for each terminals.<br> Monitor customer satisfaction and communicate any customer operational requirements to the operations dept.<br> Conduct an annual customer satisfaction and complaint indices surveys. Analyze the results and present them to HTL Management with feedback and solutions.<br> Develop national work force reporting to me<br> &nbsp;</p><br> <br><br>Cyber Information Security Responsibilities <br><p><br> Comply with all applicable information security policies, standards, and procedures.<br>Classify and protect information assets in accordance with the Data Classification Standard.<br>Participate in mandatory information security awareness and training programs.<br>Support information security initiatives and activities within the organization.<br>Consider information security requirements when managing changes involving information assets.<br>Report security incidents, vulnerabilities, weaknesses, or non-compliance in accordance with established procedures.<br>Fulfil role-specific information security responsibilities and contribute to maintaining the effectiveness of the Information Security Management System (ISMS).</p><br><br><br>Experience <br><p>Minimum bachelor’s degree in marketing or Business Management or an MBA.<br> Minimum of 8/10 years in oil related industries<br> Working knowledge of oil and chemical trading including physical logistics<br> Experience with market research and analysis of the oil and petrochemical markets<br> Minimum 5 years of experience in Terminalling industry.<br> Experience in budget preparations, financial accounts and statements, and cost structure analysis<br> Strong leadership, motivation, negotiation and training skills<br> Competence in preparing and analyzing various types of reports<br> Excellent MS office applications use and presentation skills</p><br> <br><br><br> </div>

JOB OBJECTIVE: The IT Support Engineer is responsible for delivering reliable, responsive, and high-quality end-user IT support across offices and plant locations. Operating at L1/L2 level, the role covers the full incident lifecycle from first-call logging through diagnosis, resolution, and closure, and encompasses desktop/endpoint management, identity and access, and IT asset management. The Engineer ensures users can always work productively and securely, while contributing to continual service improvement through documentation, knowledge sharing, and proactive identification of recurring issues.<br>KEY ACCOUNTABILITIES:End-User Support (L1/L2) Serve as the first point of contact for all IT support requests via phone, email, walk-in, and the ITSM portal (Service Now) Log, classify, and prioritise incidents and service requests in accordance with SLA tiers Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, printers, and peripherals Escalate unresolved incidents to L3/specialist teams with full documentation and troubleshooting history Manage and track all assigned tickets to closure, ensuring proactive user communication throughout First Call Resolution (FCR) rate >= 70%% of incidents resolved within SLAAverage ticket resolution time User satisfaction (CSAT) score Desktop & Endpoint Management Set up, configure, and deploy desktops, laptops, and mobile devices (Windows 10/11, i OS, Android) Manage endpoint provisioning and decommissioning following IT asset lifecycle procedures Install, configure, and update operating systems, business applications, and security patches Maintain compliance with endpoint security policies including antivirus, encryption, and patch management Support the full Microsoft 365 suite (Outlook,Teams, Share Point, One Drive) for all end users% of endpoints patch-compliant% of deployments completed on schedule Endpoint uptime rate Identity & Access Management Manage user accounts, groups, and permissions in Active Directory and Azure ADProvision and deprovision user access across business systems per approved access request workflow Perform periodic access reviews and enforce least-privilege principles Support MFA enrolment and troubleshooting for all users Access provisioning turnaround time% of deprovisioning completed within 24hrs of offboarding Zero unauthorised access incidents Network & Connectivity Support Troubleshoot LAN/WAN connectivity, VPN, and Wi-Fi issues at L1/L2 level Coordinate with the network/infrastructure team for escalated connectivity incidents Support meeting room AV/VC setups (Teams Rooms, projectors, video conferencing) Assist with basic network port activation and cable patching in coordination with the infrastructure team% of network incidents resolved at L1/L2MTTR for connectivity incidents Incident & Change Management Follow ITIL-aligned incident management processes and contribute to root cause identification Participate in the change advisory process by testing and validating changes in the end-user environment Document all incidents, workarounds, and resolutions accurately in the ITSM system Support major incident (P1/P2) communication and coordination as required% of incidents with complete resolution documentation% of changes tested and validated on schedule Reduction in repeat incidents IT Asset Management Maintain accurate records of all IT assets (hardware and software) in the CMDB/asset register Conduct periodic physical verification of IT assets across office and plant locations Flag assets approaching end-of-life and recommend refresh/replacement in a timely manner Asset register accuracy >= 98%% of EOL assets actioned on time IT Documentation &Knowledge Management Create and maintain knowledge base articles, FAQs, and how-to guides for common issues Document SOPs for recurring support processes to reduce resolution time and enable self-service Contribute to onboarding materials for new users covering IT tools and systems Number of KB articles published per quarter Self-service resolution rate via KBPolicies, Compliance & HSEAdhere to all IT security policies, data protection guidelines, and acceptable use policies Support IT audit activities by providing accurate documentation and evidence as required Comply with company HSE policies and report any safety incidents or near misses promptly Ensure legal and regulatory compliance in areas relevant to IT service delivery Zero policy violations Audit readiness score HSE compliance rate<br>JOB REQUIREMENTS: A. Minimum Qualifications:• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent• Diploma holders with strong hands-on experience may be considered B. Certifications:• ITIL Foundation - Essential• Comp TIA A+ or Microsoft Certified: Modern Desktop Administrator Associate - Essential (or equivalent experience)• Microsoft 365 Fundamentals (MS-900) - Preferred• Comp TIA Network+ - Preferred C. Minimum Experience:• 2 years of experience in an IT support or helpdesk role (L1/L2)• Demonstrated experience supporting Windows desktop environments and Microsoft 365• Hands-on experience with Active Directory, user account management, and endpoint configuration• Experience working within an ITSM framework (Service Now preferred)• Exposure to multi-site or industrial/operational environments is an advantage D. Competencies (Knowledge, Skills & Abilities):Windows Desktop OSProficient in Windows 10/11 deployment, troubleshooting, and management Microsoft 365Hands-on support for Outlook, Teams, Share Point, One Drive, and M365 admin portal Active Directory & Azure ADUser/group management, GPO basics, conditional access, MFAITSM Tools Manage Engine or equivalent - ticket lifecycle, SLA management, CMDBEndpoint Management Microsoft Intune for device provisioning, patching, and policy enforcement Networking Fundamentals TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting at L1/L2Hardware Support Desktops, laptops, printers, peripherals - diagnosis, repair, and replacement IT Security Awareness Endpoint hardening, antivirus, patch compliance, phishing awareness Remote Support Tools Proficient with remote desktop and screen-sharing support tools

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Purpose</b></p><p>Provide direct executive support to the CEO of an international aviation group, combined with day-to-day human resources administration and management of the UAE offices, including government relations and the renewal of company licenses and employee visas. The position is the trusted point of coordination between the CEO and internal and external parties, and calls for a high level of discretion, maturity, diplomacy and judgment.</p><p>Key Responsibilities</p><ul><li><b>Executive Support: </b>Manage the CEO's calendar, meetings and international travel, including visa, hotel and transport arrangements. Prepare board presentations, briefing notes and follow-up action items.</li><li><b>Correspondence and Records: </b>Prepare correspondence, reports, memoranda and letters on the CEO's behalf. Handle the CEO's confidential correspondence and records. Compile minutes of meetings and follow up on agreed action points. Maintain the confidentiality of corporate records and sensitive documents at all times.</li><li><b>HR Administration: </b>Support the full employee lifecycle: recruitment coordination and interview scheduling, onboarding and offboarding, employee files and HR records, leave and attendance records, payroll input and HR documentation such as offer letters, contracts and certificates. Help keep HR practice in line with UAE labour regulations.</li><li><b>Office Management: </b>Manage the day-to-day running of the UAE offices: office supplies and facilities, vendor and service-provider coordination, courier and document handling, visitor and meeting logistics, office budgets and petty cash, and orderly filing of company documentation.</li><li><b>Government Relations and Renewals: </b>Handle the renewal of trade licenses, establishment cards, employee visas, labour cards and Emirates ID, working through the relevant free zone and government portals. Liaise with government authorities, free zone authorities, banks and service providers, and assist with regulatory filings and supporting documentation.</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration or a related field.</li><li>Valid UAE driving license and driving experience is a must.</li><li>Working knowledge of UAE labour law and of visa, Emirates ID and trade license renewal procedures.</li><li>Proficiency in MS Office and in HR and payroll systems.</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Three or more years of combined experience as an Executive Assistant, HR Manager or in a similar senior administrative role.</li><li>Experience supporting C-level executives in a multi-entity or multinational group.</li><li>Hands-on experience with UAE government and free zone portals and with PRO and document-clearing processes.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Competencies</b></p><ul><li>Excellent organisational, communication and multitasking abilities.</li><li>Excellent written and spoken English.</li><li>High integrity and discretion, with the ability to operate in a fast-paced, multicultural environment.</li><li>Sound judgment and diplomacy in dealing with senior internal and external stakeholders.</li><li>Effective time management: sets priorities, plans workload and meets deadlines.</li><li>Able to work under pressure and to manage several tasks at the same time.</li></ul><p><b>Other Preferred Qualifications</b></p><ul><li>Currently residing in the UAE and available to join at short notice.</li></ul></div>

Job Summary / Introduction<br><br>The role is responsible for managing delivery of Data Validation & Assessment activities under the direction of the SVP & Head of Data Validation & Assessment. The role provides VP-level oversight over independent validation and assessment of Critical Data Elements, regulatory reports and management reports, including validation planning, evidence review, reconciliation assessment, control evidence challenge, findings governance, stakeholder coordination and escalation. The role supports both the initial CDE-focused mandate and the end-state periodic validation mandate for in-scope regulatory and management reports through a BCBS 239 lens, while preserving clear independence from first-line report production, data processing, remediation execution and platform implementation.<br><br>The role is a VP-level delivery leadership role within Data Validation & Assessment. It sits below the SVP & Head of Data Validation & Assessment and above AVP, Data Validation & Assessment. The role manages delivery of independent validation activities across the initial CDE-focused mandate and the end-state regulatory and management report validation mandate. The role operates as part of the second line and remains separate from first-line report preparation, data production, data-quality rule design, operational control execution, data engineering changes, platform implementation and business interpretation of report outcomes.<br><br>Key Responsibilities<br><br>DVA Delivery Planning and Coordination<br><br> Support the SVP & Head of Data Validation & Assessment in translating the approved DVA mandate into validation plans, validation schedules, operating routines, evidence requirements and governance reporting. Coordinate delivery of assigned CDE validation and report validation activities, ensuring timely completion, quality review and escalation of key issues. Prioritise validation work based on report criticality, CDE materiality, regulatory relevance, risk impact, overdue actions and emerging data or reporting themes.<br><br>CDE Validation and Governance Challenge<br><br> Oversee independent validation of CDE identification, scoring, prioritisation, documentation, ownership assignment, governance evidence and metadata records. Review whether CDEs have appropriately assigned Data Sponsors, Owners, Processors, Consumers, Stewards and Custodians, and whether ownership records are maintained in approved tools. Challenge CDE relevance, business impact, quality parameterisation, control design evidence, lineage, documentation completeness and material changes affecting CDEs.<br><br>Regulatory and Management Report Validation<br><br> Manage validation of assigned regulatory and management reports against agreed sources, systems of record, approved datamarts, reconciliations, report definitions, movements, adjustments, coverage, units, assumptions and approvals. Assess whether reports are verified, reconciled and fit-for-purpose for their intended regulator, senior management or governance audience. Review evidence supporting period-on-period variances, trend or outlier checks, movement explanations, control testing and report approval records.<br><br>Methodology, Evidence Review and Quality Control<br><br> Apply DVA validation methodology, minimum evidence requirements, validation criteria, checklists and pass / conditional pass / fail outcome definitions consistently across assigned work. Review validation working papers, evidence packs, reconciliation outputs, control evidence and draft conclusions prepared by AVP or team members. Ensure validation files are complete, repeatable, auditable and suitable for internal audit, management assurance and regulatory review.<br><br>Issues, Escalation and Governance MI<br><br> Identify, document and escalate material discrepancies, unexplained movements, CDE governance gaps, control weaknesses, recurring data issues and delayed remediation. Ensure findings are supported by clear evidence, root-cause themes, owners, due dates, risk impact, remediation expectations and closure evidence. Prepare governance MI on validation coverage, findings, thematic weaknesses, recurring root causes, CDE coverage, ownership adherence, data quality issues and remediation status.<br><br>Team Guidance and Stakeholder Management<br><br> Guide AVP and supporting team members in completing validation activities, evidence review, working papers, follow-ups and draft conclusions. Coordinate with report owners, data owners, Data Management, Risk, Finance, Technology, Operations, control functions and Internal Audit stakeholders as required. Support continuous improvement in evidence discipline, validation quality, operating efficiency, issue tracking and governance reporting.<br><br>Health & Safety<br><br> Ensure compliance with all Group health, safety, and wellbeing policies. Promote a safe and inclusive working environment within the function.<br><br>Requirements / Qualifications<br><br> Bachelor’s degree in Finance, Accounting, Risk, Data or Information Systems, Engineering, Statistics, Economics or a related discipline. 10+ years of banking experience, including exposure across banking operations, data domains, reporting, risk, finance, audit, data governance or control environments. Strong experience in data validation, reporting validation, CDE governance, risk data aggregation, BCBS 239, regulatory reporting controls, finance/risk reporting controls or related assurance activities. Good understanding of banking data flows, data ownership, metadata, data lineage, reconciliations, source systems, approved datamarts, data quality controls and reporting production processes. Ability to review evidence, challenge reconciliation outputs, assess control evidence, document findings and determine whether issues require escalation. Experience preparing governance MI, validation reports, issue trackers, evidence packs and management updates. Strong stakeholder coordination, written communication, team guidance and issue-management skills.<br><br>Preferred / Beneficial<br><br> Master’s degree or relevant professional qualification in banking, risk, audit, finance or data management is preferred.<br><br>Skills<br><br> Data Validation Data Validation & Assessment Critical Data Elements (CDE) Governance Regulatory Reporting Validation Management Reporting Validation BCBS 239 Risk Data Aggregation Data Governance Data Lineage Metadata Management Reconciliations Control Evidence Review Governance MI Reporting Validation Methodology Stakeholder Management Issue Management Root Cause Analysis Internal Audit Readiness Evidence Review Banking Operations Risk Management Finance Controls Written Communication Team Guidance Escalation Management

Company Description Middle East’s largest trusted partner for Audio Visual and IT business solutions, the company has been serving enterprises across the region since 1995. It specializes in the distribution and integration of advanced audio-visual and information technology products and services. With a strong reputation for reliability and innovation, the organization supports clients in adopting cutting-edge solutions that enhance business performance. Its long-standing presence and market expertise make it an attractive workplace for professionals seeking growth in enterprise technology and solutions sales.<br>Role Description The Enterprise Cloud & Software Sales Specialist is a full-time, on-site role based in Dubai. This role focuses on identifying and developing new business opportunities for cloud and software solutions, managing the entire sales cycle from prospecting to closing. The specialist will conduct product presentations and demonstrations, build and maintain relationships with enterprise clients, and collaborate with technical and pre-sales teams to design appropriate solutions. Daily responsibilities include preparing proposals, negotiating contracts, ensuring high-quality customer service, and achieving sales targets while maintaining accurate records in CRM systems. The role also involves staying current on product updates, market trends, and competitors to effectively position the company’s offerings.<br>The role will focus on solutions from Huawei Cloud, Google Cloud, Microsoft Azure, as well as enterprise software and other digital transformation solutions.<br>Key Responsibilities Drive sales of Cloud and Enterprise Software Solutions across the UAE market. Develop business for Huawei Cloud, Google Cloud, Microsoft Azure, and other cloud technologies. Sell enterprise software solutions including Saa S, AI-enabled applications, workflow/document management, business applications and managed services. Identify new customers and build a strong self-generated sales pipeline across Government, Semi-Government and Enterprise accounts. Manage the complete sales cycle from prospecting, qualification and technical discovery through proposal, negotiation and closure. Understand customer business and IT requirements and position appropriate software, cloud or hybrid solutions. Work closely with Pre-Sales Engineers, Solution Architects, Software Teams and Technology Partners to design customer solutions. Manage and respond to RFPs, RFQs, tenders and enterprise proposals. Develop cloud opportunities covering Iaa S, Paa S, Saa S, cloud migration, backup, disaster recovery (DR) and managed cloud services. Identify opportunities for AI, automation and digital transformation solutions within existing and new accounts. Cross-sell and upsell cloud and software solutions across the customer base. Build relationships with key decision-makers including CIOs, CTOs, IT Directors, Procurement Teams and Business Heads. Coordinate with technology vendors and distributors for pricing, deal registration, solution design and commercial support. Maintain accurate CRM records, opportunity pipelines and sales forecasts. Achieve assigned revenue, gross-profit and new-customer acquisition targets.<br>Candidate Requirements Minimum 5+ years of B2B IT, Cloud and Software Solution Sales experience in the UAE. Proven experience in enterprise software and cloud solution selling is mandatory. Experience selling Huawei Cloud, Google Cloud and/or Microsoft Azure solutions. Strong understanding of Iaa S, Paa S, Saa S and cloud migration. Working knowledge of AI solutions, backup, disaster recovery and managed services. Experience selling software solutions such as Saa S platforms, enterprise applications, workflow/document management, automation or other business software is highly desirable. Proven track record of selling to UAE Government, Semi-Government and Enterprise customers. Ability to conduct customer discovery and translate business requirements into technology solutions. Strong experience with consultative and solution-based selling, rather than purely hardware/product sales. Experience handling RFP/RFQ and tender opportunities. Existing UAE enterprise and government customer relationships will be a strong advantage.<br>Certifications At least one valid Cloud Certification is mandatory. Certifications from Huawei Cloud/ Google Cloud or Microsoft Azure are preferred. Candidates holding multi-cloud certifications will have a strong advantage. Additional certifications in AI, software or solution selling are advantageous.<br>Other Requirements Valid UAE Driving License – Mandatory, as the position requires frequent customer meetings and site visits. Bachelor's degree in Information Technology, Computer Science, Engineering, Business or a related discipline preferred. Excellent communication, presentation and negotiation skills. Strong commercial awareness and ability to manage complex enterprise sales cycles.<br>Key Skills Enterprise Software Sales · Cloud Sales · Software Solution Selling · Huawei Cloud · Google Cloud · Microsoft Azure · Saa S · Iaa S · Paa S · AI Solutions · Cloud Migration · Managed Services · Digital Transformation · Enterprise Sales · Government Sales · Business Development · RFP/RFQ · Solution Selling · Pre-Sales Coordination · UAE Market Ideal Candidate We are looking for a technology solution seller rather than a traditional hardware salesperson — someone capable of discussing customer business challenges, identifying opportunities across software, cloud and AI, coordinating the right technical solution, and successfully converting opportunities into long-term enterprise accounts.<br>Please apply for the position through the Linked In job posting, or email your updated resume to hr@almoe.com with the subject line: Enterprise Cloud & Software Sales Specialist.

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. We are on the lookout for a highly talented and self-motivated AI Agent Developer to join us on our journey in advancing the technological world through innovation and creativity.<br>KEY RESPONSIBILITIES: -We are looking for an AI Agent Developer who can independently translate business requirements into working AI agent solutions from prompt design to tool/skill creation, API integrations, and workflow automation. The ideal candidate is hands-on, self-driven, and comfortable owning a problem from requirement gathering through deployment. <br>Key Responsibilities: - Work directly with business stakeholders to understand requirements and convert them into functional agent solutions on Oracle Fusion HCM Cloud using Oracle AI Agent Studio. Design, write, and refine prompts (system prompts, few-shot examples, chain-of thought structuring) for reliable, consistent agent behavior. Build and maintain custom tools/skills/functions that agents can call (e.g., data lookups, calculations, document generation, third-party actions). Integrate agents with external and internal APIs (REST/SOAP) - authentication, request/response handling, error handling, retries. Design and implement multi-step workflows/orchestration (sequential, conditional, parallel agent/tool calls). Set up and manage workflow triggers — event-based, schedule-based, webhook based, or user-initiated. Test agent behavior thoroughly: edge cases, failure handling, hallucination checks, guardrails. Optimize for cost, latency, and accuracy (model selection, context management, caching). Document agent architecture, prompts, tools, and workflows for maintainability. Debug and troubleshoot agent/tool/workflow failures in production. Stay current with LLM/agent framework updates and recommend improvements. <br>REQUIRED SKILLS & QUALIFICATIONS Required Skills & Experience: -  3–5 years’ experience building LLM-based applications or AI agents (production experience preferred). Strong prompt engineering skills — system prompts, role-based prompting, few shot/zero-shot design, output formatting (JSON/XML), guardrails against prompt injection. Hands-on experience creating custom tools/functions/skills for agent frameworks (function calling / tool use)  Practical API experience — calling REST/SOAP APIs, handling auth (OAuth, API keys), parsing responses, error handling. Experience setting up triggers — webhooks, cron/schedule-based, event-driven triggers - Understanding of vector databases/RAG (retrieval-augmented generation) is a plus - Ability to independently scope a requirement, propose a solution approach, and execute without heavy supervision.<br>Preferred Qualifications: - Experience building multi-agent systems (agent-to-agent hando A, supervisor/worker patterns). Exposure to MCP (Model Context Protocol) or similar agent-tool standards. Experience with monitoring/observability for AI agents (logging, tracing, evaluation frameworks). Familiarity with version control (Git) and CI/CD for deploying agent updates. Node.js & Type Script. Understanding of Microservice architecture. Practical experience in developing microservices and maintaining on production.  Clear understanding of secure identity protocols like SSO and OAuth.  Solid understanding of Relational and Non-relational database operations.  Understanding of core LLM Fundamentals concepts like tokens, top_p, temperature, and streaming data.  Hands-on experience implementing structured outputs, tool callings, and function callings.  Ability to articulate solutions with multiturn tool calls aka agentic solution.  Production experience building workflows using Lang Chain and/or Lang Graph.  Explain the architectural pattern Retrieval-Augmented Generation (RAG) and advanced prompting techniques.  Experience on Oracle AI Agent Studio will be an added advantage.<br>Soft Skills; - Strong ownership mindset — can take a vague business ask and turn it into a working solution. Good written communication for documenting logic and prompts clearly. Analytical thinking to debug non-deterministic (LLM) behavior systematically. Comfortable iterating quickly based on testing/feedback.<br>Why Us: -We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees,Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We offer comprehensive benefits for all employees. We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.<br>Equality & Opportunity for All: -Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Position: Microsoft Power BI Engineer<br>Job Purpose This role is responsible to design, build, and maintain the business intelligence layer that turns data from our trading, brokerage, asset management, and corporate finance operations into clear, reliable, and actionable insight for decision-makers across the firm. The role will own semantic data models, author DAX and Power Query transformations, craft executive-ready dashboards, and administer the Power BI Service end to end. A core accountability is to translate business questions into well-governed, performant, and secure analytics ensuring every report is accurate, trustworthy, and aligned with the firm's data governance and regulatory expectations. Supervisory Scope Direct Reporting None (Individual Contributor Role) Indirect Reporting External BI/Data Vendors and Consultants (as required). Key Responsibilities BI Solution Design & Data Modelling Design and maintain robust semantic data models (star schema, relationships, hierarchies) optimised for Power BI. Author efficient DAX measures and calculation groups to support complex business and financial logic. Build reusable Power Query (M) transformations for clean, consistent, and refreshable datasets. Translate reporting requirements into scalable, well-structured analytical models with a single source of truth. Report & Dashboard Development Develop clear, interactive, and visually consistent dashboards for executive and operational audiences. Apply strong data-visualisation principles to surface insight, not just data. Build parameterised, drill-through, and paginated reports to serve varied reporting needs. Iterate on designs with stakeholders to ensure usability, clarity, and business relevance. Business Partnership & Requirements Partner with business heads, finance, and operations teams to understand reporting and analytical needs. Elicit, clarify, and document requirements, KPIs, and precise metric definitions. Challenge ambiguous or conflicting metrics to ensure a single, trusted set of numbers. Communicate insights, limitations, and data caveats clearly to non-technical stakeholders. Data Preparation & Integration Connect to and integrate data from SQL Server, APIs, files, and internal business systems. Build and schedule dataflows and dataset refresh with reliable, monitored pipelines. Ensure data quality, validation, and reconciliation across sources before publishing. Collaborate with engineering to shape upstream data structures for reporting efficiency. Performance, Quality & Standards Optimise data models, DAX, and queries for fast, responsive report performance. Apply consistent design, naming, and modelling standards across all reports. Test and validate report accuracy against source systems before every release. Reduce dataset size and refresh cost through efficient model and query design. Governance, Security & Access Control Implement row-level security (RLS) and role-based access aligned with business needs. Manage workspaces, apps, and content lifecycle within the Power BI Service. Enforce data governance, sensitivity labelling, and controlled sharing of reports in line with regulatory expectations. Deployment & Operations Administer the Power BI Service, gateways, capacities, and scheduled refreshes. Manage deployment of content across development, test, and production workspaces. Monitor refresh failures, performance, and usage, and resolve issues promptly. Partner with Info Sec, Compliance, and Risk functions to align the BI platform with corporate and regulatory requirements. Documentation & Stakeholder Reporting Maintain data dictionaries, metric definitions, model documentation, and runbooks. Document report logic, data lineage, and design decisions for long-term maintainability. Report on report adoption, usage, and data-quality metrics to leadership. Support user enablement and drive self-service BI adoption across the business. Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field. Microsoft certifications (PL-300 Power BI Data Analyst, or Fabric/Azure Data certifications) are a strong advantage. Financial services or regulated-industry exposure is preferred. Experience4+ years of hands-on experience building Power BI solutions, with deep expertise in DAX and Power Query. Strong data-modelling background and advanced SQL for data extraction and transformation. Proven track record of delivering executive-level dashboards and self-service analytics. Experience administering the Power BI Service, gateways, dataset refreshes, and row-level security. Prior experience in regulated, financial services, or otherwise data-sensitive environments is strongly preferred. Competencies / Skills Functional Advanced Power BI: DAX, Power Query (M), semantic modelling, and report design. Strong SQL Server and T-SQL, with query performance tuning for analytical workloads. Solid data-modelling skills: star schema, dimensional modelling, and relationships. Power BI Service administration: workspaces, apps, gateways, capacities, and RLS. Data visualisation and dashboard design best practices. Familiarity with Microsoft Fabric, Azure data services, and dataflows. Exposure to Excel, Power Automate, and the wider Microsoft data stack. Working knowledge of cloud-native design on Azure or AWS. Behavioral / Leadership Integrity and sound judgment with data. Strong attention to detail and commitment to accuracy. Curiosity and a problem-solving, analytical mindset. Strong stakeholder management across technical and non-technical audiences. Ownership, accountability, and bias for delivery. Clear, structured communication (written and verbal). Collaborative, team-first mindset.

Position: Microsoft Power BI Engineer<br>Job Purpose This role is responsible to design, build, and maintain the business intelligence layer that turns data from our trading, brokerage, asset management, and corporate finance operations into clear, reliable, and actionable insight for decision-makers across the firm. The role will own semantic data models, author DAX and Power Query transformations, craft executive-ready dashboards, and administer the Power BI Service end to end. A core accountability is to translate business questions into well-governed, performant, and secure analytics ensuring every report is accurate, trustworthy, and aligned with the firm's data governance and regulatory expectations. Supervisory Scope Direct Reporting None (Individual Contributor Role) Indirect Reporting External BI/Data Vendors and Consultants (as required). Key Responsibilities BI Solution Design & Data Modelling Design and maintain robust semantic data models (star schema, relationships, hierarchies) optimised for Power BI. Author efficient DAX measures and calculation groups to support complex business and financial logic. Build reusable Power Query (M) transformations for clean, consistent, and refreshable datasets. Translate reporting requirements into scalable, well-structured analytical models with a single source of truth. Report & Dashboard Development Develop clear, interactive, and visually consistent dashboards for executive and operational audiences. Apply strong data-visualisation principles to surface insight, not just data. Build parameterised, drill-through, and paginated reports to serve varied reporting needs. Iterate on designs with stakeholders to ensure usability, clarity, and business relevance. Business Partnership & Requirements Partner with business heads, finance, and operations teams to understand reporting and analytical needs. Elicit, clarify, and document requirements, KPIs, and precise metric definitions. Challenge ambiguous or conflicting metrics to ensure a single, trusted set of numbers. Communicate insights, limitations, and data caveats clearly to non-technical stakeholders. Data Preparation & Integration Connect to and integrate data from SQL Server, APIs, files, and internal business systems. Build and schedule dataflows and dataset refresh with reliable, monitored pipelines. Ensure data quality, validation, and reconciliation across sources before publishing. Collaborate with engineering to shape upstream data structures for reporting efficiency. Performance, Quality & Standards Optimise data models, DAX, and queries for fast, responsive report performance. Apply consistent design, naming, and modelling standards across all reports. Test and validate report accuracy against source systems before every release. Reduce dataset size and refresh cost through efficient model and query design. Governance, Security & Access Control Implement row-level security (RLS) and role-based access aligned with business needs. Manage workspaces, apps, and content lifecycle within the Power BI Service. Enforce data governance, sensitivity labelling, and controlled sharing of reports in line with regulatory expectations. Deployment & Operations Administer the Power BI Service, gateways, capacities, and scheduled refreshes. Manage deployment of content across development, test, and production workspaces. Monitor refresh failures, performance, and usage, and resolve issues promptly. Partner with Info Sec, Compliance, and Risk functions to align the BI platform with corporate and regulatory requirements. Documentation & Stakeholder Reporting Maintain data dictionaries, metric definitions, model documentation, and runbooks. Document report logic, data lineage, and design decisions for long-term maintainability. Report on report adoption, usage, and data-quality metrics to leadership. Support user enablement and drive self-service BI adoption across the business. Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field. Microsoft certifications (PL-300 Power BI Data Analyst, or Fabric/Azure Data certifications) are a strong advantage. Financial services or regulated-industry exposure is preferred. Experience4+ years of hands-on experience building Power BI solutions, with deep expertise in DAX and Power Query. Strong data-modelling background and advanced SQL for data extraction and transformation. Proven track record of delivering executive-level dashboards and self-service analytics. Experience administering the Power BI Service, gateways, dataset refreshes, and row-level security. Prior experience in regulated, financial services, or otherwise data-sensitive environments is strongly preferred. Competencies / Skills Functional Advanced Power BI: DAX, Power Query (M), semantic modelling, and report design. Strong SQL Server and T-SQL, with query performance tuning for analytical workloads. Solid data-modelling skills: star schema, dimensional modelling, and relationships. Power BI Service administration: workspaces, apps, gateways, capacities, and RLS. Data visualisation and dashboard design best practices. Familiarity with Microsoft Fabric, Azure data services, and dataflows. Exposure to Excel, Power Automate, and the wider Microsoft data stack. Working knowledge of cloud-native design on Azure or AWS. Behavioral / Leadership Integrity and sound judgment with data. Strong attention to detail and commitment to accuracy. Curiosity and a problem-solving, analytical mindset. Strong stakeholder management across technical and non-technical audiences. Ownership, accountability, and bias for delivery. Clear, structured communication (written and verbal). Collaborative, team-first mindset.

<ul><li><p>Design, develop, and execute test scenarios and test cases for <strong>ETL, data migration, data integration, and Informatica MDM solutions</strong>.</p></li><li><p>Perform end-to-end testing of data flows across source systems, staging layers, transformation layers, and target systems.</p></li><li><p>Conduct<strong>&nbsp;User Acceptance Testing (UAT), Regression Testing, Functional Testing, and Data Validation Testing</strong>.</p></li><li><p>Validate Informatica ETL mappings, workflows, sessions, transformations, and data pipelines.</p></li><li><p>Perform testing of <strong>Informatica MDM</strong>&nbsp;processes, including data consolidation, matching, merging, survivorship, hierarchies, and master data governance.</p></li><li><p>Validate data quality, data completeness, data accuracy, data transformation rules, and reconciliation between source and target systems.</p></li><li><p>Write complex <strong>SQL queries</strong>&nbsp;for data validation, reconciliation, backend testing, and defect investigation.</p></li><li><p>Develop and execute test scripts for data processing, batch jobs, interfaces, and database validations.</p></li><li><p>Perform UAT coordination and support business users in test case execution, defect validation, and sign-off activities.</p></li><li><p>Analyze business and technical requirements and prepare detailed test scenarios and traceability matrices.</p></li><li><p>Identify, document, track, and manage defects using appropriate defect management tools.</p></li><li><p>Work closely with developers, data engineers, business analysts, and banking subject matter experts to resolve issues.</p></li><li><p>Perform root cause analysis for data discrepancies and ETL failures.</p></li><li><p>Support test automation and data validation frameworks where applicable.</p></li><li><p>Prepare testing status reports, defect reports, test execution reports, and UAT sign-off documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Design, develop, and execute test scenarios and test cases for <strong>ETL, data migration, data integration, and Informatica MDM solutions</strong>.</p></li><li><p>Perform end-to-end testing of data flows across source systems, staging layers, transformation layers, and target systems.</p></li><li><p>Conduct<strong>&nbsp;User Acceptance Testing (UAT), Regression Testing, Functional Testing, and Data Validation Testing</strong>.</p></li><li><p>Validate Informatica ETL mappings, workflows, sessions, transformations, and data pipelines.</p></li><li><p>Perform testing of <strong>Informatica MDM</strong>&nbsp;processes, including data consolidation, matching, merging, survivorship, hierarchies, and master data governance.</p></li><li><p>Validate data quality, data completeness, data accuracy, data transformation rules, and reconciliation between source and target systems.</p></li><li><p>Write complex <strong>SQL queries</strong>&nbsp;for data validation, reconciliation, backend testing, and defect investigation.</p></li><li><p>Develop and execute test scripts for data processing, batch jobs, interfaces, and database validations.</p></li><li><p>Perform UAT coordination and support business users in test case execution, defect validation, and sign-off activities.</p></li><li><p>Analyze business and technical requirements and prepare detailed test scenarios and traceability matrices.</p></li><li><p>Identify, document, track, and manage defects using appropriate defect management tools.</p></li><li><p>Work closely with developers, data engineers, business analysts, and banking subject matter experts to resolve issues.</p></li><li><p>Perform root cause analysis for data discrepancies and ETL failures.</p></li><li><p>Support test automation and data validation frameworks where applicable.</p></li><li><p>Prepare testing status reports, defect reports, test execution reports, and UAT sign-off documentation.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an innovative and hands-on AI Engineer to lead the design, development, and deployment of artificial intelligence solutions across our group of companies. This role will focus on integrating AI into business operations, automating workflows, improving productivity, and developing intelligent systems that support executive decision-making.</p><p>The successful candidate will work closely with business leaders, operations, finance, compliance, and technology teams to identify opportunities where AI can create measurable business value. </p><p>Key Responsibilities</p><p>AI Solutions Development</p><ul><li>Design, develop, and deploy AI-powered applications and internal tools.</li><li>Build AI assistants, copilots, and intelligent business automation solutions.</li><li>Develop Retrieval-Augmented Generation (RAG) systems using internal company knowledge.</li><li>Integrate Large Language Models (OpenAI, Claude, Gemini, or similar) into business processes.</li></ul><p>Workflow Automation</p><ul><li>Automate repetitive operational tasks using AI and workflow platforms.</li><li>Build end-to-end business automations using APIs and integration platforms.</li><li>Optimize internal workflows to improve efficiency across departments.</li></ul><p>AI Integration</p><ul><li>Integrate AI capabilities with:</li><li>Microsoft 365</li><li>SharePoint</li><li>CRM platforms</li><li>ERP systems</li><li>Internal databases</li><li>Cloud applications</li><li>Develop secure API integrations between enterprise systems.</li></ul><p>AI Agents &amp; Intelligent Systems</p><ul><li>Build autonomous AI agents capable of performing business tasks.</li><li>Develop conversational AI assistants for employees.</li><li>Implement multi-agent workflows where appropriate.</li><li>Continuously improve AI performance through testing and optimization.</li></ul><p>Data &amp; Knowledge Management</p><ul><li>Design knowledge bases for AI-powered search and document retrieval.</li><li>Build semantic search capabilities using vector databases.</li><li>Structure company documentation for AI accessibility.</li></ul><p>Innovation &amp; Research</p><ul><li>Stay updated with emerging AI technologies and industry trends.</li><li>Evaluate new AI tools and recommend practical business applications.</li><li>Prototype innovative solutions that improve productivity and decision-making.</li></ul><p>Security &amp; Governance</p><ul><li>Ensure AI implementations comply with data privacy and security requirements.</li><li>Establish AI governance standards and responsible AI practices.</li><li>Monitor AI systems for reliability, accuracy, and performance.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.</li><li>Experience in software engineering or AI development.</li><li>Strong proficiency in Python.</li><li>Experience working with REST APIs and cloud platforms.</li><li>Experience deploying AI applications into production environments.</li></ul><p><br></p><p>Technical Skills</p><p>Required</p><ul><li>Python</li><li>OpenAI API</li><li>Anthropic Claude API</li><li>Google Gemini API</li><li>Prompt Engineering</li><li>LangChain or LlamaIndex</li><li>Vector Databases (Pinecone, ChromaDB, FAISS, Weaviate, or similar)</li><li>SQL</li><li>Git</li><li>Docker</li></ul><p>Preferred</p><ul><li>Microsoft Azure AI Services</li><li>AWS AI Services</li><li>Microsoft Copilot Studio</li><li>Power Automate</li><li>SharePoint integration</li><li>Microsoft Graph API</li><li>n8n</li><li>Make (Integromat)</li><li>Zapier</li><li>OCR and Document AI</li><li>Computer Vision</li><li>Speech-to-Text and Text-to-Speech technologies</li></ul><p><br></p><p>Preferred Experience</p><p>Experience developing solutions such as:</p><ul><li>AI chatbots</li><li>Enterprise knowledge assistants</li><li>Document processing automation</li><li>Contract and invoice analysis</li><li>Executive AI assistants</li><li>AI-powered reporting dashboards</li><li>Business intelligence automation</li><li>Workflow automation</li><li>Multi-agent AI systems</li></ul><p><br></p><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills</li><li>Excellent communication abilities</li><li>Business-minded approach to technology</li><li>Ability to work independently</li><li>Curiosity and continuous learning mindset</li><li>Strong attention to detail</li><li>Ability to translate business requirements into AI solutions</li></ul><p><br></p></div>

Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Responsibilities<br><br>Ensures team member adherence to generally accepted engineering and design practices, regulatory requirements, and customer specifications. Supports the standardization of equipment specifications, drawings, and document templates. Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful. Uses local/global standards to support technical excellence. Supports checking, peer reviews, and incorporation of comments and findings. Technical supervision of project designated process designers and draftsmen in the execution of their duty. Preparation /checking of Specifications, data sheets. Performance of bid evaluation and vendor document review and approval. Technical writing activities, in particular, production of technical reports and operating manuals. Manage studies and process-orientated projects as assigned. Knows the project and discipline scope/cost/time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success. Implements innovative solutions, technology advances, and methods to effectively deal with working out of sequence. Supports Lead Engineer in monitoring quality activities and takes action where required. Assist Project Team in project documentation such as proposals, estimates, budgets and schedules. Manage process design and any design changes within budget and schedule. Prepare and participate in weekly process discipline meetings, prepare progress reports and follow required checking procedures. Review and approve all related technical documents and coordinate with the Lead Engineer. Management, technical execution and completion of engineering assigned tasks in a specific process discipline area. Execute verification, studies and detail design following best engineering practices and optimization in term of cost, construction simplicity, operability and maintainability, HSSE. <br><br>Job Specific Knowledge<br><br>Demonstrate a visible and active commitment to HSE management and its associated requirements in a project environment. Extensive knowledge of ADNOC VIP / VAP Assurance processes, API Standards (API-520, API-521, API-14C, API-14E) and statutory and regulatory requirements and a good understanding of onshore and offshore engineering practices applicable to process design for offshore oil and gas facilities. Experience in various phases of project life cycle with particular skills in Feasibility and Conceptual Engineering, field development and adequacy studies. Experience in processing of highly sour production fluids with extensive offshore engineering experience. Site experience is an ad- vantage and willingness to travel to site and work in an operation support environment is essential. Experience of Option Selection Studies, debottlenecking and revamp projects and licensor packages. Excellent report writing and communication skills. Extensive knowledge of process simulation packages such as HYSYS, PROII, Flarenet. HTRI, Experience with dynamic simulation packages will be an advantage. Extensive experience in pipeline modeling using OLGA, Pipesim, pipeline studio, Pipephase, Pipenet is an advantage.<br><br>Essential Competencies<br><br>Deciding and Initiating Action:Initiates and introduces changes into work processes;Makes quick, clear decisions that may include tough choices or considered risks;Recognizes the need for improved systems/processes and proactively recommends, develops and implements them. Proactively resolve any discrepancies between Worley and its client’s requirements. Leading and Supervising:Provides team members with a clear direction; Sets appropriate standards of behaviour.<br>Industry Specific Experience<br><br>Experience of process design in onshore/offshore oil & gas industry for Greenfield and Brownfield Projects, Experience in Ammonia and Hydrogen Plants and Refinery Processes would be an advantage. Experience of Field Development, Option Selection Studies, debottlenecking and revamp projects would be an advantage. Extensive Process Simulation for Plant and Pipelines is essential<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university<br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The AML Compliance Officer (AMLCO) manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Shall be doing involved or responsible for diverse (cross-discipline) activities.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Design, develop, deliver, and maintain best-in-class AML Compliance policies and practices; provide a mechanism for identifying key money laundering risks and how the mitigation of those risks would be monitored and measured through a robust control framework. Confirm that reviews are conducted consistently across each entity on a regular basis to validate that the controls identified are operating effectively.</li><li>Develop and improve upon the Governance and Escalation framework to inform senior management in a timely manner of emerging issues for promptly action and correction.</li><li>Establish a formal Feedback Channel with the Businesses, Internal Audit and Compliance Assurance to validate that root cause analysis is performed proactively and communicated to relevant stakeholders through the established channel. In addition, review, consolidate, address, and track to resolution significant issues identified through root cause analysis to senior management. Furthermore, validate that the feedback / root causes from various channels is consolidated and shared within Compliance to allow for enhancements to Policy/Standards and Learning &amp; Development, as necessary.</li><li>Continually review and monitor the results from Manager Control Assessments (MCAs) to determine if changes are required.</li><li>Liaise with US and foreign regulators externally and Citi Internal Audit and Compliance Assurance staff, as appropriate, including coordinating AML-related examinations, audit and reviews, document production, and issue responses - to confirm that there is consistency in responses and issues are communicated across regions, such that actions and conclusions are shared.</li><li>Provide adequate training is provided to the Business lines and other AML Compliance employees, and, as needed, participate in the design and delivery of training as required, to inform employees of the objectives of the program.</li><li>Lead and manage a diverse team of staff across multiple locations; invest in the development of all team members to facilitate consistent execution.</li><li>Additional duties as assigned.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><ul><li>15+ years FinCrime experience, preferably UAE and/or Middle East region.</li><li>AML certification</li><li>Prior work experience in a financial institution with job specific work experience in AML</li><li>Self-motivated and detail oriented</li><li>Proactive leadership and motivational skills</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Significant knowledge and expertise of AML regulations, risks and appropriate controls Experience in the design and implementation of AML programs Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses Experience with and previous exposure to internal or external control functions and regulators (incl. the US); particularly banking and AML regulators</li><li>Level of comfort with creative tension across different lines of defense while maintaining professionalism and a shared goal of increased quality levels across the program</li><li>Proven ability to effectively assessing and managing competing priorities Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements</li></ul><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree, Master's degree preferred</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Compliance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>AML Core<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Analytical Thinking, Business Acumen, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Process Execution, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Business Enablement Specialist at MoonTech, you will turn leadership direction into clear, measurable execution across teams. You will own the quarterly OKR cycle, partnering with team leaders to translate company objectives into goals their teams understand, believe in, and deliver.</p><br><br><p>You will also continuously uncover what slows teams down and fix it through better processes, tools, automation, and ownership frameworks. This role suits someone who can take a direction and run with it end to end, balancing quick wins with long-term solutions and always knowing how success will be measured.</p><br><br><br><p><strong>Responsibilities</strong></p><br><br><p><em>Strategy Execution &amp; OKRs</em></p><br><br><ul><li><p><strong>Own the quarterly OKR cycle:</strong> translate direction from founders and leadership into company-level and team-level objectives and key results.</p><br><br></li><li><p><strong>Cascade and align:</strong> partner with team leaders to adapt objectives to their team's context, facilitate alignment, and secure buy-in.</p><br><br></li><li><p><strong>Track progress:</strong> run regular check-ins to monitor delivery, flag risks early, and keep objectives on track through the quarter.</p><br><br></li></ul><p><em>Discovery &amp; Continuous Improvement</em></p><br><br><ul><li><p><strong>Uncover pain points:</strong> run discovery sessions with leaders and team members to surface bottlenecks, redundancies, and inefficiencies.</p><br><br></li><li><p><strong>Improve workflows:</strong> proactively propose and implement solutions that streamline operations and raise productivity, whether that is a process, a way of working, or a tool.</p><br><br></li><li><p><strong>Balance speed and sustainability:</strong> deliver high-impact quick fixes while building the long-term solution.</p><br><br></li><li><p><strong>Audit continuously:</strong> regularly assess how well systems and workflows are working, identify gaps, and drive improvements.</p><br><br></li></ul><p><em>Processes &amp; Ownership</em></p><br><br><ul><li><p><strong>Document and standardize processes:</strong> map workflows and create templates, guidelines, and SOPs that keep teams consistent and efficient.</p><br><br></li><li><p><strong>Clarify ownership:</strong> put accountability frameworks in place so everyone knows who owns what and who to go to.</p><br><br></li></ul><p><em>Tools &amp; Automation</em></p><br><br><ul><li><p><strong>Administer and optimize tools:</strong> manage internal systems, including CRMs, marketing platforms, project management software, and analytics tools.</p><br><br></li><li><p><strong>Automate repetitive work:</strong> build workflows and integrations between systems using automation tools (e.g., Zapier, Make, n8n) and AI-powered tools, reducing manual work and errors.</p><br><br></li></ul><p><em>Measurement &amp; Reporting</em></p><br><br><ul><li><p><strong>Make everything measurable:</strong> define KPIs and success metrics for every initiative before launch, and evaluate its impact after implementation.</p><br><br></li><li><p><strong>Build dashboards and reports:</strong> turn data into actionable insights that inform decisions and track process performance.</p><br><br></li></ul><p><em>Enablement &amp; Adoption</em></p><br><br><ul><li><p><strong>Coach teams:</strong> run workshops, write guides, and provide ongoing support to ensure adoption and proficiency.</p><br><br></li><li><p><strong>Be the central resource:</strong> bridge teams, systems, and workflows to enable seamless collaboration.</p><br><br></li></ul><br><p><strong>Requirements</strong></p><br><br><ul><li><p>4+ years in business operations, enablement, strategy execution, process improvement, or a similar role. Candidates from any industry are welcome.</p><br><br></li><li><p>Hands-on experience running or supporting OKRs or similar goal-setting frameworks across teams.</p><br><br></li><li><p>Strong expertise in process mapping, documentation, and improvement methodologies.</p><br><br></li><li><p>Hands-on experience with multiple enterprise tools or SaaS platforms.</p><br><br></li><li><p>You learn new tools quickly and turn technical features into practical team solutions.</p><br><br></li><li><p>Hands-on experience building automations and integrations with tools such as Zapier, Make, or n8n.</p><br><br></li><li><p>Experience using AI tools to automate workflows is a must.</p><br><br></li><li><p>Comfortable with dashboards, reporting, and data visualization.</p><br><br></li><li><p>Excellent communication and collaboration skills: you grasp requirements, understand pain points, and align stakeholders at every level.</p><br><br></li><li><p>A strong problem-solver who thinks systematically and practically, and can simplify complex systems for non-technical users.</p><br><br></li><li><p>Highly organized, detail-oriented, and process-driven.</p><br><br></li></ul><br><p><strong>Mindset &amp; Characteristics</strong></p><br><br><p>We are particularly looking for someone who:</p><br><br><ul><li><p>Takes ownership and reliably moves work forward with minimal supervision.</p><br><br></li><li><p>Is highly curious and wants to understand how and why things work.</p><br><br></li><li><p>Thinks systematically while remaining practical and action-oriented.</p><br><br></li><li><p>Observes carefully and can identify problems and opportunities others may overlook.</p><br><br></li><li><p>Translates complexity into clarity for both technical and non-technical stakeholders.</p><br><br></li><li><p>Proactively identifies opportunities rather than waiting for problems to be assigned.</p><br><br></li><li><p>Thinks in terms of measurable impact and asks how success should be evaluated.</p><br><br></li><li><p>Balances speed with sustainability, knowing when to implement a quick fix and when a longer-term solution is needed.</p><br><br></li><li><p>Communicates clearly and can distinguish the stated requirement from the underlying business problem.</p><br><br></li><li><p>Is organized, dependable, and detail-oriented.</p><br><br></li><li><p>Enjoys continuous improvement and finding better ways for teams to work.</p><br><br></li></ul><br><p><strong>About MoonTech</strong></p><br><br><p>MoonTech is an AI-first, agentic workflow company transforming influencer performance marketing through autonomous AI agents. Our platform automates the entire campaign lifecycle, enabling brands to launch, manage, optimize, and scale creator campaigns with guaranteed conversions and measurable ROI. Powered by proprietary ground truth data, MoonTech is pioneering the category of Conversion Intelligence for the creator economy.</p><br><br> <br><br> </div>

<p>Job Description</p><p><strong>Technical Architect Microsoft Dynamics 365 F&amp;O / SCM</strong></p><p><br></p><p>We are a large international trading company with operations in the GCC, China, Turkey, and other countries.</p><p>At the core of our company’s digital landscape is an ERP system based on <strong>Microsoft Dynamics 365 Finance &amp; Operations</strong>.</p><p>We are looking for a strong <strong>Technical Architect</strong> who will take responsibility for the technical integrity of the platform.</p><p>This role is well suited for a candidate who has grown from a senior or lead X++ developer position, has participated in large-scale D365 F&amp;O or Dynamics AX implementations, can design the architecture of customizations and integrations, understands ALM, performance, releases, data, and wants to influence an ERP platform at the level of a large international company.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>The Technical Architect will be responsible for the following areas:</p><ul><li>Designing the technical architecture of solutions on Microsoft Dynamics 365 F&amp;O.</li><li>Defining approaches to customizations, extensions, and integrations.</li><li>Conducting technical design reviews for major customizations.</li><li>Controlling the quality of X++ development.</li><li>Independently developing complex customizations when required.</li><li>Defining standards for development, integrations, logging, error handling, and batch processes.</li><li>Designing integrations between D365 F&amp;O and WMS, TMS, BI/DWH, portals, banks, local tax systems, and e-invoicing platforms.</li><li>Participating in the architecture of data flows to DWH / Power BI.</li><li>Managing the technical debt of the ERP platform.</li><li>Controlling the performance impact of new solutions.</li><li>Participating in release planning, deployment processes, and go-live readiness activities.</li><li>Working with external vendors and reviewing the quality of their technical solutions.</li><li>Collaborating with international teams across the company’s countries of operation.</li><li>Helping build a single ERP core with controlled local extensions.</li></ul><p><br></p><p><strong>Required Knowledge and Experience</strong></p><p>The ideal candidate should have:</p><ul><li>Deep knowledge of Microsoft Dynamics 365 F&amp;O / Dynamics AX.</li><li>Strong knowledge of X++.</li><li>Experience designing extension-based solutions.</li><li>Understanding of D365 F&amp;O architecture, including models, packages, tables, forms, classes, data entities, batch framework, and security framework.</li><li>Experience with integrations using OData, Data Management Framework, custom services, and business events.</li><li>Experience working with LCS, Azure DevOps, and build/release pipelines.</li><li>Experience with code reviews and technical design reviews.</li><li>Understanding of performance troubleshooting in D365 F&amp;O.</li><li>Experience working with multiple environments: Dev, Test, UAT, PreProd, and Prod.</li><li>Understanding of ALM and release management principles.</li><li>Spoken <strong>English</strong> sufficient for working with international teams and vendors.</li><li>5+ years of experience in similar roles.</li></ul><p><br></p><p><strong>Nice to Have</strong></p><p>The following experience will be an advantage:</p><ul><li>Experience in international D365 F&amp;O rollout projects.</li><li>Experience in trading, distribution, FMCG, retail, or logistics.</li><li>Experience with Finance, SCM, Procurement, Inventory, Warehouse Management, and Transportation Management modules.</li><li>Experience integrating D365 F&amp;O with WMS, TMS, APS, SRM, and B2B portals.</li><li>Experience with Azure Service Bus, Event Grid, Azure Functions, and Logic Apps.</li><li>Experience with Synapse Link, Azure Data Lake, and Power BI.</li><li>Experience with Power Platform, Dataverse, dual-write, and virtual entities.</li><li>Experience with localizations or integrations for the GCC, Turkey, or China.</li><li>Microsoft certifications such as MB-500 and/or MB-700.</li></ul><p><br></p><p><strong>Candidate Profile</strong></p><p>We are looking not just for a strong developer, but for an architect who can understand the long-term consequences of technical decisions.</p><p>We value a person who:</p><ul><li>can balance standard D365 F&amp;O functionality and customization;</li><li>understands the cost of technical debt;</li><li>can defend architectural decisions with clear arguments;</li><li>can work effectively with business stakeholders, analysts, developers, and vendors;</li><li>is able to document architecture clearly;</li><li>is ready to take responsibility for the quality of the ERP platform;</li><li>is not afraid of complex international implementations.</li></ul><p><br></p><p><strong>What We Offer</strong></p><p>We offer:</p><ul><li>The opportunity to work with the international ERP landscape of a large trading company.</li><li>The ability to influence the architecture of Microsoft Dynamics 365 F&amp;O at group level.</li><li>A strong project agenda, including rollouts, integrations, DWH, localizations, and development of supply chain and finance processes.</li><li>Collaboration with teams in several countries.</li><li>The opportunity to build technical standards and architecture governance almost from scratch.</li><li>Work with a modern Microsoft technology stack: D365 F&amp;O, Azure DevOps, Azure Integration Services, Power Platform, Power BI, and Data Lake.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Do you have exceptional standards? We’re searching for a Housekeeping Coordinator to work alongside our supervisor to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.</span></span><br><span><span>A little taste of your day-to-day:</span></span><br><span><span>Every day is different, but you’ll mostly be:</span></span><br>&nbsp;</p><br><ul><li><p>Consistently offer professional, friendly, and engaging service</p><br></li><li><p>Handle all calls for the housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.</p><br></li><li><p>Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction</p><br></li><li><p>Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.</p><br></li><li><p>Take a lead role in the coordination of all housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.</p><br></li><li><p>Maintain complete knowledge of all housekeeping services, outlets, hotel areas / features and hours of operation.</p><br></li><li><p>Keep a complete updated inventory of linen and housekeeping supplies.</p><br></li><li><p>Order supplies as needed in coordination with management</p><br></li><li><p>Generate various operational reports for the coordination of the housekeeping department.</p><br></li><li><p>Assist other housekeeping employees in maintaining clean and organized work and public areas.</p><br></li><li><p>Follow all safety and sanitation policies.</p><br></li><li><p>Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.</p><br></li><li><p>Meet with Housekeeping supervisor/departing supervisor to review business status and follow up actions.</p><br></li><li><p>Access all functions of computer system in accordance with departmental specifications.</p><br></li><li><p>Set up work station with necessary supplies, maintain cleanliness throughout shift.</p><br></li><li><p>Legibly complete requisition for additional supplies/materials and submit to manager.</p><br></li><li><p>Maintain updated resource materials on all vendors and information to accommodate guest inquiries.</p><br></li><li><p>Review designated in-house guest list and be familiar with guests’ names and room locations.</p><br></li><li><p>Print designated reports and distribute accordingly.</p><br></li><li><p>Update room status report in accordance with departmental procedures.</p><br></li><li><p>Contact floor supervisor to resolve floor discrepant rooms.</p><br></li><li><p>Monitor and track status of out of order rooms; update accordingly.</p><br></li><li><p>Document pertinent information in departmental log book.</p><br></li><li><p>Maintain security and accurate record of all guest room keys issued to Housekeeping staff.</p><br></li><li><p>It can be a physical role and although there are the usual meetings, briefings and of course reports to run, you will need to be on your feet some of the day out and about in the hotel, so fitness will be key for you, although reasonable adjustments will be made where we can. <br>&nbsp;</p><br></li></ul><p><span><span>What We need from you:</span></span><br>&nbsp;</p><br><ul><li><p>Post Secondary Education, higher education qualification or equivalent in Hotel Administration / Business Administration </p><br></li><li><p>Two years’ prior tenure in a similar role. </p><br></li><li><p>International luxury resort chain background</p><br></li><li><p>A keen eye for detail and strong work ethic.</p><br></li><li><p>Good organizational skills, ability to multitask and prioritize effectively, and manage a dynamic environment.</p><br></li><li><p>Excellent interpersonal and communication skills.</p><br></li><li><p>Written and spoken fluency in English. Fluency in another language will be an advantage.<br>&nbsp;</p><br></li></ul><p><span><span>What you can expect from us:</span></span><br><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.</span></span><br><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span><br><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</span></span><br></p> </div>