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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>The role is responsible for promoting core products within an assigned business territory through direct field sales, achieving agreed financial and sales targets, and building a new customer base for FAB. It plays a key role in driving business growth, maintaining customer and real estate market relationships, and ensuring customer applications are complete, accurate, and compliant with FAB policies and procedures.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Achieve or exceed agreed core product sales targets to build new customer base in FAB. </li><li>Promote the sales of Core Product in assigned area or work. </li><li>Build and maintain effective business relationship with customers and Real Estate brokerage/market. </li><li>Assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes. </li><li>Ensure submitted customer applications and documentations are complete and error free and follow up on approved document discrepancies. </li><li>Minimize errors and act upon them for correction and re-submission if any. </li><li>Provide sales MIS, daily reports, and customer/market feedback to Sales Manager to improve business. </li><li>Capitalize on cross-selling opportunities and recommend customer applications that are considered good credit risk and as per FAB/Group policy.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>University Degree (preferred)</li><li>Minimum 1 year of mortgage sales or real estate sales experience</li><li>Strong sales, convincing and negotiation skills</li><li>Customer-focused with strong service quality mindset</li><li>High motivation and proactive approach</li><li>Ability to build professional relationships with customers and stakeholders</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li>Experience selling other banking products</li><li>Sales diploma or certification</li><li>Knowledge of FAB retail products</li><li>Good computer skills</li><li>Competitive awareness and market benchmarking knowledge</li></ul><p><span><span> Multicultural awareness</span></span></p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
Who We Are<br><br>NEXT Ventures is a global fintech group powering Funded Next — one of the world's fastest-growing proprietary trading platforms — and FNmarkets, a regulated CFD brokerage. Across offices in Bangladesh, Malaysia, Sri Lanka, Cyprus, and Dubai, we build and operate the technology that lets traders access global markets at scale. Our Platform Engineering team owns the infrastructure, reliability, and observability backbone that every product squad depends on.<br><br>Your Role in Our Mission<br><br>As our Database Reliability Engineer, you are the specialist who ensures our data layer never becomes the bottleneck. You own database performance, archiving pipelines, caching reliability, and BC/DR for the data tier that underpins all Funded Next services. Working within the Platform Engineering squad, you execute the scaling and optimization initiatives designed by the squad lead — and you are the reason our databases stay fast, durable, and cost-efficient as trading data and traffic grow.<br><br>How You'll Make An Impact<br><br>Data Performance & Scalability<br><br>Execute database optimization and scaling initiatives — implement partitioning strategies, sharding schemes, and replication configurations; independently diagnose and fix slow queries across the platform. Own performance diagnostics on high-volume tables — EXPLAIN plan analysis, index tuning, buffer cache hit-ratio investigation, lock contention, and replication lag on 100M+ row tables. Build and maintain data archiving pipelines — move historical records (trade logs, transaction data, audit trails) from production tables to cold storage (S3/Parquet/Athena/Glacier) while preserving query access for compliance and reporting. Implement and maintain data lifecycle automation — TTL policies, scheduled archival jobs, partition rotation, and retention enforcement. Conduct regular performance profiling across the data tier — identify bottlenecks in MySQL/Postgre SQL and the caching layer, then implement measurable fixes. Support load testing and capacity planning for the data layer — analyze growth trends, identify breaking points, and implement fixes before traffic growth causes production issues.<br><br><br>Data Reliability & Infrastructure<br><br>Implement and maintain data-tier BC/DR infrastructure — multi-AZ deployments, read replicas, Aurora Global Database/cross-region replication, backup schedules, and failover triggers targeting RTO/RPO under 5 minutes; participate in regular DR drills. Implement and maintain caching strategies (Redis, Elasti Cache) — cache invalidation logic, read-through/write-behind patterns, TTL hygiene, and cache hit-rate monitoring. Define and track reliability metrics (SLIs/SLOs) for the data layer — query latency, availability, replication health — and drive improvements against them. Implement monitoring, alerting, and observability for the data tier — dashboards, slow-query alerting, and replication/cache health monitoring targeting fast MTTD on data incidents. Maintain and improve database-level automation — stored procedures, dynamic partitioning scripts, and scheduled maintenance jobs.<br><br><br>Cross-Team Support<br><br>Collaborate with application and product squads to design schemas, indexes, and access patterns that scale. Remediate data-related security findings from the Cyber Security Squad — implement fixes and verify through retesting. Write and maintain infrastructure-as-code for data resources — Terraform or equivalent for reproducible, version-controlled provisioning. Document runbooks, archiving procedures, and operational guidance so any engineer can respond to data-tier incidents with clear guidance.<br><br><br>What You Bring<br><br>4–6 years of professional engineering experience, with at least 2 years in database-focused infrastructure work at moderate-to-high scale. Strong expertise in MySQL and Postgre SQL — EXPLAIN plan analysis, index design, partitioning, sharding, and replication setup — with direct experience on 100M+ row tables. Able to build data archiving pipelines to cold storage (S3/Parquet/Athena/Glacier) while keeping records queryable for compliance and reporting. Proficient with AWS managed database services — RDS and Aurora — including provisioning, read replicas, parameter group tuning, and monitoring; Aurora Global Database experience is a plus. Hands-on with Redis and Elasti Cache — cache invalidation patterns, TTL hygiene, hit-rate monitoring, and incident diagnosis. Automates archival, maintenance, and diagnostic work using Python and/or Bash. Familiar with monitoring and observability tooling (Prometheus, Grafana, Datadog, or similar) for slow-query alerting, dashboards, and data-tier incident analysis. Understands multi-AZ and cross-region DR architectures, backup strategies, and failover triggers targeting RTO/RPO under 5 minutes. Comfortable writing Terraform or Cloud Formation to provision data resources in a version-controlled, reproducible way. Can write and debug stored procedures and dynamic partitioning logic for database-level automation. Evidence-driven — profiles and measures before guessing; validates every optimization against before/after data. Performance-oriented — treats data-tier latency as a first-class reliability problem, not a tuning afterthought. Good communicator — works with product squads to shape schemas and access patterns, and explains data constraints clearly.<br><br><br>X-Factor: AI-Native Engineering<br><br>You actively use modern AI agentic workflows daily — not limited to Copilot autocomplete. You are proficient with Claude Code, Cursor, Windsurf, or equivalent tools. You are comfortable with project-level AI configuration (CLAUDE.md, rules files), agentic task delegation, and AI-driven code review. You think in terms of 5–10x productivity through AI-augmented development — and you can demonstrate it.<br><br><br>Your Journey After Applying<br><br>Stage 1 — TA Interview Stage 2 — Screening Questionnaire Stage 3 — Hiring Manager Interview Stage 4 — Head of IT Interview<br><br><br>Why Join NEXT<br><br>Work on data challenges at real scale — 100M+ row tables, 1TB+ databases, high-frequency trading transaction volumes. A team that treats database performance and data-tier reliability as first-class engineering problems, not DBAs on the side. Flat structure — your work directly shapes the platform's data infrastructure, not filtered through layers of process. Offices across Bangladesh, Malaysia, Sri Lanka, Cyprus, and Dubai — a genuinely global engineering team. Competitive compensation benchmarked to your market, with room to grow as the team scales.<br><br><br>Experience level: Senior
<h2 class="h5">Job description</h2>
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<span><span><strong><span>Microsoft 365 Adoption Success Manager & Business Analyst</span></strong><br>
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<span>The Microsoft 365 Adoption Success Manager & Business Analyst is responsible for driving the successful adoption and value realization of Microsoft 365 across the organization. Working closely with business and technology stakeholders, this business-focused role identifies opportunities to improve collaboration, productivity, automation, and user experience through effective use of M365 capabilities. The role is focused on business engagement, process improvement, adoption, and change enablement rather than technical implementation.</span><br>
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<strong><span><u>Key Responsibilities</u></span></strong></span></span>
<ul>
<li><span><span><span>Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities.</span></span></span>
</li><li><span><span><span>Gather, document, and prioritize business requirements and process improvement initiatives.</span></span></span>
</li><li><span><span><span>Analyze and map current-state and future-state business processes to Microsoft 365 capabilities.</span></span></span>
</li><li><span><span><span>Identify and develop practical M365 use cases that deliver measurable business outcomes.</span></span></span>
</li><li><span><span><span>Facilitate workshops, demonstrations, and proof-of-concept activities to showcase M365 value.</span></span></span>
</li><li><span><span><span>Drive adoption of Microsoft 365 services including Copilot, Teams, SharePoint, OneDrive, Viva, Power BI, Entra, Purview, Defender, Intune, and Microsoft Graph.</span></span></span>
</li><li><span><span><span>Establish and support an internal champions network to encourage sustainable adoption.</span></span></span>
</li><li><span><span><span>Define, measure, and report on value realization metrics, including productivity improvements, automation benefits, and Copilot-assisted outcomes.</span></span></span>
</li><li><span><span><span>Provide business-focused recommendations, roadmaps, and executive reporting aligned to organizational goals.</span></span></span>
</li></ul>
<span><span><u><strong><span>Requirements</span></strong></u></span></span>
<ul>
<li><span><span><span>4–5+ years of experience in Microsoft 365 adoption, digital workplace, business analysis, or change management roles.</span></span></span>
</li><li><span><span><span>Proven ability to translate business requirements into practical digital solutions.</span></span></span>
</li><li><span><span><span>Strong stakeholder engagement, facilitation, workshop, and communication skills.</span></span></span>
</li><li><span><span><span>Experience documenting business processes, requirements, and adoption strategies.</span></span></span>
</li><li><span><span><span>Strong understanding of Microsoft 365 capabilities and their business applications.</span></span></span>
</li><li><span><span><span>Ability to operate independently and influence stakeholders at all levels.</span></span></span>
</li></ul>
<span><span><u><strong><span>Preferred Profile</span></strong></u></span></span>
<ul>
<li><span><span><span>Business-oriented and outcome-focused rather than deeply technical.</span></span></span>
</li><li><span><span><span>Proactive, consultative, and customer-focused mindset.</span></span></span>
</li><li><span><span><span>Experience working with organizations in the early stages of Microsoft 365 adoption.</span></span></span>
</li><li><span><span><span>Comfortable working in regulated, secure, or sensitive environments.</span></span></span>
</li></ul>
<span><span><u><strong><span>Deliverables</span></strong></u></span></span>
<ul>
<li><span><span><span>Business requirements documentation.</span></span></span>
</li><li><span><span><span>Current-state and future-state process maps.</span></span></span>
</li><li><span><span><span>M365 use case and capability mapping.</span></span></span>
</li><li><span><span><span>Adoption roadmap and recommendations.</span></span></span>
</li><li><span><span><span>Proof-of-concept outcomes.</span></span></span>
</li><li><span><span><span>Value realization metrics and executive reports.</span></span></span>
</li><li><span><span><span>Knowledge transfer materials and champion enablement.</span></span></span>
</li><li><span><span><span>Final engagement summary and handover documentation.</span></span></span>
</li></ul>
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<span><span>Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve. #LI-JJ1</span></span><br>
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Nova International General Contracting is a well established UAE-based company dedicated to delivering excellence in general contracting and construction, specialized in executing branded residences. We are committed to the highest standards of quality, innovation, and client satisfaction in every project we undertake. Our ambition is to grow as a trusted partner and deliver landmark developments that shape the future of the UAE’s built environment. Join us as we set new benchmarks in construction and project delivery.<br><br>Job Description<br><br>The Drainage Design Engineer is a specialist role responsible for reviewing and verifying all drainage design deliverables produced by the appointed design consultant for a large-scale, phased residential Design & Build development on Yas Island, Abu Dhabi. The role focuses specifically on storm water and foul drainage infrastructure — covering drainage network design, hydraulic analysis, catchment assessment, and outfall arrangements — ensuring that all submitted drainage designs meet project requirements, Abu Dhabi authority standards, and applicable codes of practice.<br><br>Reporting to the Senior Roads Design Engineer, the successful candidate works closely within the roads and drainage team to ensure that drainage and road designs are fully integrated. Working knowledge of road design principles is advantageous for coordination and design integration purposes, with road design review managed by the Senior Roads Design Engineer.<br><br>Key Responsibilities<br><br>Drainage Design Review & Verification<br><br>Review all drainage design submissions from the appointed consultant including drawings, hydraulic calculations, specifications, and reports. Verify that drainage solutions comply with ADSSC standards, Abu Dhabi authority requirements, and project-specific criteria. Assess storm water drainage designs including catchment analysis, rainfall intensity, pipe sizing, inlet design, and outfall arrangements. Review foul drainage network designs including sewer pipe sizing, gradients, manhole layouts, and connection to ADSSC infrastructure. Evaluate hydraulic analysis reports and verify adequacy of drainage network capacity under design storm conditions. Check drainage profiles, long-sections, and manhole schedules for accuracy and compliance. Review sustainable urban drainage (SuDS) provisions and attenuation designs where applicable. Identify design deficiencies or non-conformances and prepare draft technical review comments for consultant response and close-out. Maintain and update the drainage design submission register and review comment tracker.<br><br>Authority & Compliance<br><br>Support the preparation of drainage design packages for ADSSC, DM, TASAREEH, and other relevant authority submissions. Assist in tracking authority comments and coordinating consultant responses for drainage NOC and approval processes. Maintain working knowledge of ADSSC drainage design standards, Abu Dhabi drainage codes, and Yas Island-specific drainage requirements.<br><br>Construction Support<br><br>Assist in reviewing drainage shop drawings, contractor submittals, and method statements during the construction phase. Support resolution of technical queries (RFIs) and design clarifications related to drainage works during construction. Participate in site visits to verify drainage installations are executed in accordance with approved designs. Support drainage testing, commissioning, and ADSSC connection approval processes as required.<br><br>Coordination & Reporting<br><br>Coordinate closely with the Senior Roads Design Engineer to ensure road and drainage designs are fully integrated and levels are compatible. Liaise with the Infrastructure Lead Engineer and NOC team on drainage-related authority submissions. Attend design review meetings and drainage coordination workshops as required. Maintain accurate records of drainage design submissions, review cycles, and comment status. Escalate unresolved technical issues to the Senior Roads Design Engineer promptly.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Civil Engineering or Mechanical Engineering from an accredited university — mandatory. Master's Degree in Hydraulic Engineering, Water Resources, or a related discipline — advantageous. Membership or working towards membership of a recognised professional body (ICE, IMech E, ASCE, or equivalent) — advantageous.<br><br>Experience<br><br>Minimum 4 years of experience in drainage engineering, with UAE project exposure. Experience in reviewing or contributing to drainage design packages on residential or mixed-use developments in Abu Dhabi — preferred. Familiarity with ADSSC drainage design standards and Abu Dhabi drainage submission processes — advantageous. Exposure to hydraulic analysis software outputs (Info Works ICM, SWIM, or equivalent) — advantageous. Experience in Design & Build or contractor environments — advantageous. Familiarity with road design principles for coordination and design integration purposes.<br><br>Technical Skills<br><br>Proficiency in Auto CAD and Civil 3D — mandatory for drainage design review and mark-up. Ability to interpret drainage drawings, hydraulic calculations, long-sections, and catchment analysis reports. Familiarity with ADSSC drainage design standards and Abu Dhabi drainage codes. Exposure to hydraulic modelling software outputs (Info Works, SWIM, or equivalent) — advantageous. Working knowledge of document control systems and Microsoft Office suite.<br><br>Other Requirements<br><br>Valid UAE driving licence — required. Good written and spoken English; Arabic is advantageous. Strong attention to detail with a methodical approach to drainage design checking. Good coordination skills for working closely with the roads engineer and wider infrastructure team.<br><br>Key Competencies<br><br>Drainage Engineering Fundamentals (Storm Water & Foul) Hydraulic Analysis & Network Design Review ADSSC & Abu Dhabi Drainage Regulatory Compliance Design Review & Technical Comment Preparation Road & Drainage Design Integration Attention to Detail & Methodical Approach<br><br>Relevant Abu Dhabi Authorities & Standards<br><br>The successful candidate is expected to have working knowledge of the following authorities and drainage standards:<br><br>Abu Dhabi Sewerage Services Company (ADSSC) — foul and storm drainage design standards, network connection, and approval requirements. Department of Municipalities (DM) — development and planning compliance for drainage infrastructure. TASAREEH — permit and approval management platform for Abu Dhabi construction works. Department of Transport (DOT) — road drainage interface and road crossing requirements. Abu Dhabi Distribution Company (ADDC) — utility corridor coordination with drainage networks.<br><br>Additional Information<br><br>Nova International General Contracting is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect. Employment decisions are made based on qualifications, experience, and business requirements, without unlawful discrimination, and in accordance with applicable UAE labor and employment laws. All hiring and employment is subject to compliance with UAE regulatory requirements, including those relating to work permits and residency visas, where applicable.
Nova International General Contracting is a well established UAE-based company dedicated to delivering excellence in general contracting and construction, specialized in executing branded residences. We are committed to the highest standards of quality, innovation, and client satisfaction in every project we undertake. Our ambition is to grow as a trusted partner and deliver landmark developments that shape the future of the UAE’s built environment. Join us as we set new benchmarks in construction and project delivery.<br><br>Job Description<br><br>The Infrastructure Lead Engineer is a senior technical role responsible for overseeing all infrastructure design and construction activities within a large-scale, phased residential Design & Build development on Yas Island, Abu Dhabi. The role serves as Nova's primary technical authority for infrastructure works, ensuring that all design deliverables produced by the appointed design consultant are complete, compliant, and fit for purpose — and that construction on the ground is executed in strict accordance with approved drawings, specifications, and Abu Dhabi regulatory requirements.<br><br>This position bridges the design and construction phases, requiring both a rigorous understanding of infrastructure design standards in the UAE and hands-on experience managing delivery in the field.<br><br>Key Responsibilities<br><br>Design Management & Oversight<br><br>Monitor and coordinate with the appointed design consultant to ensure timely delivery of all infrastructure design packages across project phases. Review and verify all design submissions including roads and drainage, utilities, MEP networks, and site infrastructure to confirm compliance with project requirements and authority standards. Identify design gaps, clashes, or non-conformances and issue formal technical comments for resolution. Ensure design deliverables align with Abu Dhabi authority requirements including DOT, ADDC, ADSSC, DM, ADDED, TASAREEH, and Etihad Rail where applicable. Maintain a design deliverable register and track submission, review, and approval status across all disciplines. Coordinate across infrastructure sub-disciplines (roads, drainage, utilities, MEP networks) to ensure design integration and consistency.<br><br>Construction Phase Oversight<br><br>Oversee infrastructure construction works to ensure execution is in accordance with approved drawings, specifications, and method statements. Conduct regular site inspections and technical audits of infrastructure works in progress. Review and approve contractor submittals, shop drawings, and material approvals related to infrastructure scope. Coordinate with the site team on resolution of technical queries (RFIs) and design clarifications during construction. Monitor construction quality, sequencing, and programme adherence for infrastructure packages. Support the commissioning and handover of completed infrastructure to relevant authorities and end users.<br><br>Authority Coordination & Compliance<br><br>Liaise with the NOC and Permitting team to ensure design submissions are authority-ready and address all technical conditions. Provide technical input to support NOC applications, authority inspections, and approval processes. Maintain awareness of current Abu Dhabi infrastructure design standards, codes of practice, and Yas Island-specific development requirements.<br><br>Stakeholder & Project Coordination<br><br>Act as Nova's senior technical point of contact for all infrastructure-related matters with internal and external stakeholders. Attend design review meetings, site progress meetings, and authority coordination sessions as required. Provide regular technical reports and design status updates to the Project Director and PMO. Coordinate with commercial, planning, and other technical disciplines to ensure infrastructure scope is aligned with the overall project delivery strategy.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Civil Engineering (BSc or BEng) from an accredited university — mandatory. Master's Degree in Civil Engineering or a related discipline — advantageous. Chartered Engineer status (CEng) with a recognised professional body such as ICE, ASCE, or equivalent — preferred.<br><br>Experience<br><br>Minimum 15 years of progressive experience in infrastructure engineering, with a proven track record in the UAE. Demonstrated experience in large-scale residential, mixed-use, or master development projects in Abu Dhabi — essential. Prior experience working on Yas Island projects or with Yas Island-specific authority requirements — highly advantageous. Experience in Design & Build project delivery, covering both design management and construction supervision phases. Strong background in multi-disciplinary infrastructure encompassing roads and drainage, utilities, and MEP networks. Experience interfacing with Abu Dhabi authorities including DOT, ADDC, ADSSC, DM, ADDED, and TASAREEH.<br><br>Technical Skills<br><br>Proficiency in Auto CAD and Civil 3D for design review and mark-up — mandatory. Ability to interpret and critically review engineering drawings, specifications, and technical reports across infrastructure sub-disciplines. Familiarity with BIM/3D coordination workflows — advantageous. Working knowledge of project management and document control systems.<br><br>Other Requirements<br><br>Valid UAE driving licence — required. Excellent command of written and spoken English; Arabic is advantageous. Strong interpersonal and communication skills, with the ability to manage technical interfaces across design, construction, and authority stakeholders.<br><br>Key Competencies<br><br>Technical Leadership Design Review & Quality Assurance Regulatory & Authority Compliance (Abu Dhabi) Stakeholder Management Construction Supervision & Quality Control Problem Solving & Decision Making Communication & Reporting<br><br>Relevant Abu Dhabi Authorities & Standards<br><br>The successful candidate is expected to have working knowledge of the following authorities and their applicable design and submission requirements:<br><br>Department of Transport (DOT) — roads, access, and traffic requirements. Abu Dhabi Distribution Company (ADDC) — electrical and water network standards. Abu Dhabi Sewerage Services Company (ADSSC) — foul and storm drainage requirements. Department of Municipalities (DM) — development and planning compliance. Abu Dhabi Department of Energy (ADDED) — energy and sustainability requirements. TASAREEH — permit and approval management platform for Abu Dhabi construction works. Abu Dhabi Quality and Conformity Council (ADQCC) — material and construction standards where applicable.<br><br>Additional Information<br><br>Nova International General Contracting is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect. Employment decisions are made based on qualifications, experience, and business requirements, without unlawful discrimination, and in accordance with applicable UAE labor and employment laws. All hiring and employment is subject to compliance with UAE regulatory requirements, including those relating to work permits and residency visas, where applicable.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible to provide a range of duties related to the overall patient experience.</p><ul><li><p>Managing Patient Experience</p></li><li><p>Operational Management</p></li><li><p>Compliance with Regulations</p></li><li><p>Staff Supervision and Training</p></li><li><p>Scheduling and Workflow Optimisation</p></li><li><p>Patient Safety and Care</p></li><li><p>Performance Metrics and Reporting</p></li></ul><p>Risk Management and Incident Reporting</p><p><strong>Responsibilities</strong></p><ul><li><p>Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.</p></li><li><p>Provide hospital information and answer patient queries.</p></li><li><p>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Manage complaints register, ensuring key stakeholders are updated in order to do a root cause analysis and look at process improvements.</p></li><li><p>Manage VIP patients accordingly.</p></li><li><p>Ensure patients have an overall good patient experience.</p></li><li><p>Liaison between departments when required.</p></li><li><p>Manage the reception and waiting areas.</p></li><li><p>Handles telephone enquiries and directs queries accordingly.</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</p></li><li><p>Support marketing events, being a point of contact for potential new patients.</p></li><li><p>Supporting corporate patient experience initiatives.</p></li><li><p>Working closely with the Quality Department and provide applicable data for KPIs.</p></li><li><p>Assist the Medical Director with patient communication related to clinical complaints and ensure minutes of meetings are completed.</p></li><li><p>Ensure Patient Experience Committee meetings are held, as per the complaints management policy.</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Orientate new joiners and sign of probation periods.</p></li><li><p>Ensure professional conduct and discipline within the team is followed.</p></li><li><p>Provide support in the recruitment and selection process of team members.</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</p></li><li><p>Support staff engagement initiatives.</p></li><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.</p></li><li><p>Complete yearly appraisals and coach & developing the team.</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</p></li><li><p>Complaint management & process improvements linked to overall patient experience.</p></li><li><p>Participates in Hospital training programs.</p></li><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li><li><p>To ensure that performance management contracts are in place for the team.</p></li><li><p>Conduct and document bi-annual performance conversations .</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .</p></li><li><p>Maintain professional conduct and discipline within the team.</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.</p></li></ul><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Responsible for monitoring Shari’ah Compliance activities of Islamic Banking business and operations by conducting Shari’ah Compliance Checks through Field Reviews and thematic inspections in the light of applicable regulations issued by the Central Bank of UAE, Higher Shari’ah Authority and the guidelines issued by Internal Shari’ah Supervision Committee (ISSC) and the Division Head from time to time.</span></p><br><br>Responsibilities:<br><p><span><strong><u>SHARI’AH COMPLIANCE:</u></strong></span></p><br><ul> <li><span>Applying necessary Shari’ah Compliance Checks and testing of internal Shari’ah Controls in Islamic business activities and operations of Mashreq PSC as per the approved annual plan.</span></li> <li><span>To monitor and report Shari’ah Non-Compliance Risks identified during the course of Field Reviews.</span></li> <li><span>To assist Division Head in Shari’ah Compliance related activities as envisaged in CB UAE standards and guidelines.</span></li></ul><p><span><strong><u>FIELD REVIEWS:</u></strong></span></p><br><ul> <li><span>Develop and maintain comprehensive Field Review Manual in consultation with the Division Head, and incorporate the best global practices, as per the applicable regulations and guidelines of the Internal Shari’ah Supervision Committee (ISSC) and CBUAE.</span></li> <li><span>Develop Annual Review Plan before year end and seek necessary approvals from Board, ISSC and Senior Management, also run through any amendments/edits in the Annual Plan by ISSC/BoD.</span></li> <li><span>Develop standard formats of key documents/working papers involved in Field Reviews.</span></li> <li><span>Conduct Field Review engagements as per the approved Annual plan and generate reports.</span></li> <li><span>Monitor TAT and follow up for rectification of outstanding issues.</span></li> <li><span>Prepare Field review highlights for presentation to Group Head Compliance, ISSC members and executive summary for the consumption of CEO.</span></li> <li><span><u>Planning:</u></span></li> <li><span>Ensure effective and efficient planning to conduct Shari’ah Field Reviews. The same should be as per CBUAE guidelines for Shari’ah Compliance Function</span></li> <li><span>Preparation of working papers to document the Shari’ah Field Reviews.</span></li> <li><span><u>Field work (Execution):</u></span> <ul> <li><span>Conduct Shariah Review of Products, Activities and Services to ascertain the extent of the Shari’ah compliance as per the guidelines issued by the HSA-UAE / ISSC / AAOIFI.</span></li> <li><span>Gather sufficient evidence, enabling the review to reach an accurate opinion.</span></li> <li><span>Exit/Closing Meeting with unit/department under review to discuss Shari’ah observations and related findings during review.</span></li> </ul></li> <li><span><u>Reporting and Documentation:</u></span></li> <li><span>Issuance of report(s), highlighting the observations and the necessary action items to address the gap.</span></li> <li><span>Related Shari’ah controls that need to be established/require attention of the unit/department.</span></li> <li><span>Develop a mechanism to monitor and track observations highlighted during the course of Field Reviews in a timely manner.</span></li> <li><span>Escalate non-performance and delays as per agreed timelines, format and levels (where required).</span></li></ul><p><span><u>Other Initiatives</u>:</span></p><br><p><span>Come up with recommendations and initiatives to enhance Shari’ah governance, Shari’ah controls and Shari’ah compliance culture within Mashreq Bank.</span></p><br><br>Qualifications:<br><ul> <li><span>7-8 years plus experience in an Islamic Bank in Shari’ah Audit/ Shari’ah Compliance/ Islamic Product Development.</span></li> <li><span>Should hold at least a Bachelor’s Degree/ Professional Qualification in Business/ Accounting.</span></li> <li><span>In-depth understanding of AAOIFI Shari’ah Standards. </span></li> <li><span>AAOIFI CSAA (Recommended)</span></li> <li><span>Should have significant exposure to Shari’ah principles via studies, courses or extensive on-job learning.</span></li> <li><span>Strong Negotiation skills.</span></li> <li><span>Strong communication and writing skills, as bank-wide interaction on technical issues are required.</span></li></ul> </div>
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1. Emergency Care and First Aid<br>• Provide immediate first aid and emergency nursing care for occupational and non-occupational injuries and illnesses. <br>• Perform triage and stabilize employees until transfer to an appropriate healthcare facility when required. <br>• Activate emergency medical services and coordinate ambulance transfer when necessary. <br>• Administer medications and treatments within the scope of nursing practice. <br>• Participate in site emergency response activities and mass casualty management procedures. <br>• Maintain readiness of emergency equipment, including AED, oxygen cylinder, suction unit, emergency medications, and first aid supplies. <br>2. Occupational Health Services<br>• Deliver occupational health services in accordance with DOH regulations and OSHAD requirements. <br>• Conduct pre-employment, periodic, and return-to-work health assessments <br>• Assist with health surveillance programs for employees exposed to occupational hazards. <br>• Support fitness-for-duty evaluations and work restriction programs. <br>• Participate in heat stress prevention and worker wellness programs. <br>3. First Aid Clinic Management<br>• Manage the daily operation of the on-site clinic and ensure compliance with DOH requirements. <br>• Maintain clinic cleanliness, infection prevention, and environmental safety standards. <br>• Ensure availability and proper storage of medications and medical consumables. <br>• Conduct routine checks and preventive maintenance of medical equipment. <br>• Maintain inventory and arrange timely replenishment of medical supplies and medications. <br>4. Documentation and Record Management<br>• Maintain accurate, confidential, and secure employee medical records in accordance with DOH standards and applicable privacy regulations. <br>• Document all consultations, treatments, incidents, and referrals. <br>• Maintain records of occupational injuries, illnesses, lost-time injuries, and first aid cases. <br>• Prepare monthly reports on clinic utilization and occupational health indicators. <br>• Maintain records required for regulatory inspections and audits. <br>5. Incident Reporting and Investigation<br>• Participate in reporting and investigation of occupational injuries and illnesses. <br>• Assist HSE personnel in root cause analysis and implementation of corrective actions. <br>• Maintain records of near misses, first aid cases, medical treatment injuries, restricted work cases, and lost-time injuries. <br>• Provide medical input during incident investigations. <br>6. Infection Prevention and Control<br>• Implement infection prevention and control measures within the clinic. <br>• Ensure proper handling and disposal of biomedical waste in accordance with DOH requirements. <br>• Maintain sterilization and disinfection procedures. <br>• Monitor compliance with hand hygiene and standard precautions. <br>7. Compliance with DOH and OSHAD Requirements<br>• Practice within the scope defined by the Department of Health – Abu Dhabi. <br>• Maintain a valid DOH Registered Nurse license. <br>• Ensure compliance with OSHAD-SF requirements and company HSE procedures. <br>• Participate in risk assessments and occupational health hazard identification. <br>• Support emergency preparedness and business continuity plans. <br>• Participate in internal and external audits. <br>• Maintain confidentiality and ethical standards in accordance with DOH regulations. <br>• Ensure compliance with applicable UAE Federal Laws and DOH standards.<br> </p><br><br>Responsibilities:<br><p>1. Emergency Care and First Aid<br>• Provide immediate first aid and emergency nursing care for occupational and non-occupational injuries and illnesses. <br>• Perform triage and stabilize employees until transfer to an appropriate healthcare facility when required. <br>• Activate emergency medical services and coordinate ambulance transfer when necessary. <br>• Administer medications and treatments within the scope of nursing practice. <br>• Participate in site emergency response activities and mass casualty management procedures. <br>• Maintain readiness of emergency equipment, including AED, oxygen cylinder, suction unit, emergency medications, and first aid supplies. <br>2. Occupational Health Services<br>• Deliver occupational health services in accordance with DOH regulations and OSHAD requirements. <br>• Conduct pre-employment, periodic, and return-to-work health assessments <br>• Assist with health surveillance programs for employees exposed to occupational hazards. <br>• Support fitness-for-duty evaluations and work restriction programs. <br>• Participate in heat stress prevention and worker wellness programs. <br>3. First Aid Clinic Management<br>• Manage the daily operation of the on-site clinic and ensure compliance with DOH requirements. <br>• Maintain clinic cleanliness, infection prevention, and environmental safety standards. <br>• Ensure availability and proper storage of medications and medical consumables. <br>• Conduct routine checks and preventive maintenance of medical equipment. <br>• Maintain inventory and arrange timely replenishment of medical supplies and medications. <br>4. Documentation and Record Management<br>• Maintain accurate, confidential, and secure employee medical records in accordance with DOH standards and applicable privacy regulations. <br>• Document all consultations, treatments, incidents, and referrals. <br>• Maintain records of occupational injuries, illnesses, lost-time injuries, and first aid cases. <br>• Prepare monthly reports on clinic utilization and occupational health indicators. <br>• Maintain records required for regulatory inspections and audits. <br>5. Incident Reporting and Investigation<br>• Participate in reporting and investigation of occupational injuries and illnesses. <br>• Assist HSE personnel in root cause analysis and implementation of corrective actions. <br>• Maintain records of near misses, first aid cases, medical treatment injuries, restricted work cases, and lost-time injuries. <br>• Provide medical input during incident investigations. <br>6. Infection Prevention and Control<br>• Implement infection prevention and control measures within the clinic. <br>• Ensure proper handling and disposal of biomedical waste in accordance with DOH requirements. <br>• Maintain sterilization and disinfection procedures. <br>• Monitor compliance with hand hygiene and standard precautions. <br>7. Compliance with DOH and OSHAD Requirements<br>• Practice within the scope defined by the Department of Health – Abu Dhabi. <br>• Maintain a valid DOH Registered Nurse license. <br>• Ensure compliance with OSHAD-SF requirements and company HSE procedures. <br>• Participate in risk assessments and occupational health hazard identification. <br>• Support emergency preparedness and business continuity plans. <br>• Participate in internal and external audits. <br>• Maintain confidentiality and ethical standards in accordance with DOH regulations. <br>• Ensure compliance with applicable UAE Federal Laws and DOH standards.<br> </p><br><br>Qualifications:<br><p><span><span><strong>Minimum Qualification & Experiences</strong></span></span></p><br><br><p><span><strong>Essential: </strong></span><i><span>the post holder must</span></i></p><br><ul><li><p><span>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</span></p><br></li><li><p><span>Minimum of 2 years of clinical experience, including recent assignment within an hospital.</span></p><br></li><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Minimum of 02 years work experience in Emergency Department.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Hold a valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary. </span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li></ul><p><span><strong>DESIRABLE: The post holder </strong></span><i><span><strong>should have</strong></span></i><span><strong>:</strong></span></p><br><ul><li><p><span>Evidenced ability to work as part of an inter-professional team.</span></p><br></li><li><p><span>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</span></p><br></li><li><p><span>Be able to communicate effectively in Arabic</span></p><br></li></ul><br> </div>
Job Summary We are looking an experienced Internal Auditor to join to join a multinational financial services organization. The role will be responsible for conducting internal audits, evaluating financial and operational controls, identifying risks and irregularities, and supporting forensic reviews and investigations when required.<br>Key Responsibilities Plan and execute financial, operational, compliance, and risk-based audits across different business functions and entities. Review financial processes, accounting records, transactions, and supporting documentation to ensure accuracy, completeness, and compliance. Evaluate the effectiveness of internal controls, risk management, and governance processes. Identify control weaknesses, financial risks, unusual transactions, process gaps, and potential misconduct. Support forensic audits and investigations involving suspected fraud, financial irregularities, misappropriation, conflicts of interest, or policy violations. Perform detailed transaction testing, forensic data analysis, document review, and tracing of financial transactions to identify anomalies or suspicious patterns. Conduct root-cause analysis and assess the financial and control impact of identified irregularities. Assist in gathering, reviewing, and documenting evidence for internal investigations while maintaining appropriate confidentiality. Perform risk assessments and develop audit plans based on key business and financial risks. Prepare clear and well-structured audit and investigation reports, highlighting findings, risk implications, root causes, and practical recommendations. Discuss findings with relevant stakeholders and management and agree on corrective and preventive actions. Track remediation plans and follow up on the implementation of agreed audit recommendations. Review financial policies, SOPs, approval authorities, and internal control frameworks. Work closely with Finance, Accounting, Legal, Compliance, and other relevant teams on audit and investigation matters. Support continuous improvement of the company's internal audit, fraud prevention, and risk management frameworks.<br>Job Requirements Bachelor's degree in Accounting, Finance, Auditing, Business Administration, or a related field.4–8 years of experience in internal audit, external audit, risk advisory, forensic audit, or financial controls, preferably with a Big 4 background and exposure to complex or international business environments. Hands-on exposure to forensic audit, fraud investigation, or financial irregularity investigations is a strong advantage. Strong understanding of accounting principles, financial controls, audit methodologies, fraud risks, and risk management. Strong analytical skills with the ability to identify red flags, anomalies, suspicious transactions, control weaknesses, and potential financial misconduct. Experience conducting end-to-end audits, including planning, fieldwork, reporting, and remediation follow-up. Advanced proficiency in Microsoft Excel; experience with ERP systems, data analytics, or forensic analysis tools is an advantage. Professional qualifications or progress toward CIA, ACCA, CPA, CA, CFE, or CISA are preferred. Strong written and verbal communication skills in English. High level of integrity, confidentiality, professional skepticism, attention to detail, and independent judgment.<br>What We Offer Competitive Salary: A salary package that reflects your skills, experience, and contributions to the company. Essential Equipment: Provision of necessary work equipment, including a Mac Book and i Phone. Development: Continuous development of hard and soft skills through work and professional training. Inclusive Environment: A professional, dynamic, and inclusive workplace culture that fosters collaboration and innovation. Life experience: Enjoy the new culture, living environment in Dubai.
Closing Date<br><br>Number of positions: 1<br><br>Recruiter name: Medha Mukundan<br><br>Reference number: 73610<br><br>Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates<br><br>MAIN PURPOSE OF JOB<br><br>To lead and manage the company secretarial, corporate governance and corporate reporting requirements of Mediclinic Middle East and its associated entities, ensuring effective Board and shareholder governance and compliance with applicable statutory, regulatory and governance requirements. The role provides expert guidance to the Board and Executive Management, maintains robust corporate governance practices and statutory records, and supports corporate transactions and related corporate legal requirements across applicable jurisdictions.<br><br>KEY RESPONSIBILITY AREAS<br><br>Leading the administration and governance of Board, Board Committee and shareholder meetings, including agendas, papers, minutes, resolutions and follow-up of governance actions. Providing expert company secretarial and corporate governance advice to the Board and Executive Management. Coordinating statutory, regulatory, governance and other corporate reporting and disclosure requirements across applicable jurisdictions. Managing shareholder governance, statutory registers, corporate records, licences, registrations and other entity-management requirements. Monitoring changes in applicable corporate laws, regulations and governance requirements and ensuring appropriate organisational response. Supporting corporate transactions and restructuring, including acquisitions, divestments, incorporations, branch establishments, liquidations and related corporate actions. Drafting and reviewing commercial agreements, corporate legal documentation, resolutions, powers of attorney and other corporate instruments within the authorised scope of the role. Coordinating external legal counsel, regulatory authorities, corporate service providers and other professional advisers. Overseeing relevant sustainability/ESG governance and reporting requirements and supporting associated corporate disclosures. Leading Company Secretarial Administration support and continuously strengthening governance systems, records, controls and ways of working.<br><br>Required Education<br><br>Candidates should be a Fellow Member of the Institute of Company Secretaries and/or hold a legal degree in Law. Where professionally qualified in company secretarial practice, a legal degree and admission as an attorney/lawyer would be desirable.<br><br>The role requires advanced knowledge of UAE corporate and commercial law, corporate governance, statutory and regulatory reporting, Board and shareholder governance, corporate transactions, legal due diligence and commercial contracts, together with strong written and verbal English communication skills.<br><br>Required Experience<br><br>Candidates should have a minimum of five years' company secretarial experience within a large and complex corporate environment, with demonstrated experience in corporate governance, Board and shareholder administration, statutory and regulatory compliance, corporate reporting, entity management, corporate transactions and commercial agreements.<br><br>Experience coordinating with regulatory authorities, external legal counsel and corporate service providers across multiple jurisdictions is required. Previous experience within healthcare and/or a complex multi-entity corporate environment would be highly desirable.<br><br>Required Job Skills And Knowledge<br><br>Computer literacy and proficiency in MS Office applications Corporate governance laws and regulations Drafting skills Knowledge of statutory documents required for compliance with relevant UAE laws and regulations Meeting management and minute taking Shareholder Administration Management UAE Corporate laws (Companies Act) Verbal and written communication skills in English Shareholder administration management Statutory document requirements for compliance Basic Arabic language skills<br><br>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
Waagner Biro Bridge Services is a leading engineering and construction company in the UAE, with over 50 years of experience delivering specialized infrastructure, bridge, and maintenance solutions across Dubai and the wider region. Renowned for its commitment to quality, innovation, and technical excellence, the company provides advanced engineering services tailored to the requirements of both government and private sector clients.<br><br>Backed by a highly experienced team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services offers end-to-end project delivery, including design, construction, rehabilitation, and maintenance works. The company’s integrated approach, combined with its strong focus on safety, efficiency, and sustainability, has established it as a trusted partner for complex infrastructure and construction projects throughout the UAE.<br><br><br><br>Job Description<br><br>We're looking for a detail-oriented and collaborative Stakeholder Engineer to join our team in Dubai, United Arab Emirates. In this role, you will serve as a critical bridge between technical teams and diverse stakeholders, ensuring clear communication, alignment on project objectives, and successful delivery of engineering initiatives. As a UAE National, you will bring valuable local insights and cultural understanding to stakeholder engagement efforts across our organization.<br><br>Identify, map, and analyze stakeholders across engineering projects, assessing their interests, influence, and impact on project outcomes Develop and implement comprehensive stakeholder engagement strategies tailored to project phases and organizational objectives Facilitate effective communication between technical teams and non-technical stakeholders, translating complex engineering concepts into accessible language Gather, document, and analyze stakeholder requirements, feedback, and concerns, translating them into actionable technical specifications Monitor stakeholder satisfaction throughout project lifecycle and proactively address issues or escalations Coordinate with cross-functional teams including project managers, engineers, and business leaders to ensure stakeholder needs are integrated into project planning and execution Maintain detailed stakeholder registers and engagement logs, tracking interactions and outcomes Conduct stakeholder meetings, workshops, and presentations to communicate project progress, changes, and decisions Identify and mitigate stakeholder-related risks and manage expectations during project transitions or changes Provide recommendations for process improvements based on stakeholder feedback and engagement metrics<br><br><br>Qualifications<br><br>Proven experience in stakeholder management, engagement, or relationship coordination within engineering or technical projects Strong analytical skills with the ability to assess stakeholder needs and translate them into technical requirements Excellent written and verbal communication skills in English, with the ability to engage diverse audiences Proficiency in project management methodologies and familiarity with project lifecycle management Experience with project management software and tools (e.g., Microsoft Project, Jira, Asana, or similar platforms) Demonstrated ability to work collaboratively across technical and non-technical teams Strong organizational and time management skills with the ability to manage multiple stakeholder relationships simultaneously Knowledge of engineering principles and technical project environments Experience in conflict resolution and change management Proficiency in documentation and data analysis tools Familiarity with CRM systems or stakeholder management platforms Project Management Professional (PMP) certification or equivalent project management certification (preferred) Experience working in the UAE or Middle Eastern business environment (preferred) Strong interpersonal skills with the ability to build and maintain professional relationships<br><br><br>Additional Information<br><br>Must have a valid UAE Family Book
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<span>The Group Wise Wolves Corporation operates through two holdings: Wise Wolves Group — a CySEC-authorised investment firm and a Central Bank of Cyprus-authorised Payment Institution.<br> The Vault — institutional digital asset custody and infrastructure, including a CySEC-authorised MiCA CASP, a Swiss VQF-supervised VASP, a UAE operating entity and a UK entity.<br> Multiple entities, multiple jurisdictions, fiat and digital asset balance sheets, and an active institutional fundraise.<br> The role Build and run one finance function across the Group: one set of numbers, one control environment, one planning cycle — and make it materially more automated than a group this size would normally be.<br> The operating model, reporting architecture, systems stack and control framework are being built now.<br> You will design them and build much of them yourself.<br> The team is small and will stay lean.<br> Responsibilities Financial control and accounting Own the integrity of the Group's financial records across all entities and jurisdictions, under IFRS and local statutory requirements.<br> Define the Group accounting policy, chart of accounts, intercompany framework and close calendar; drive close to a 5-working-day cycle.<br> Own consolidation and combination logic across entities, on a documented and auditable basis.<br> Own the external audit relationship.<br> Deliver clean, on-time audits with no material adjustments.<br> Deliver regulatory financial reporting to CySEC, the Central Bank of Cyprus and the Swiss SRO — own funds, capital adequacy, liquidity.<br> Own transfer pricing, intra-group service agreements, cost allocation and the related-party register, documented well enough to survive tax authority and regulator scrutiny.<br> FP&A and financial modelling Own the Group budget and rolling forecast — P&L, balance sheet and cash flow by entity — with regulatory capital and liquidity modelled explicitly.<br> Own and build the long-range Group model: multi-entity, multi-currency, multi-revenue-engine.<br> Single source of truth for board and investor conversations.<br> You build it; you do not outsource it.<br> Own the management pack: unit economics by product line, customer profitability, cost-to-serve, runway and capital headroom by entity.<br> Run monthly business reviews with commercial and product leadership — driver-based explanations, named owners, tracked actions.<br> Support fundraising and related-party transactions: data room, diligence response, cap table, investor reporting.<br> Treasury oversight Set Group treasury policy, risk appetite and limits.<br> Hold Treasury accountable for execution within them.<br> Own capital planning across entities: regulatory minimums, buffers, dividend and intra-group funding capacity.<br> Approve intra-group funding structures — commercially justified, properly documented, regulator-defensible.<br> Control environment Own delegation of authority, approval matrices, segregation of duties, four-eyes payment controls and evidence retention.<br> Ensure reconciliation and attestation sit independently of payment execution.<br> Establish internal audit coverage of finance processes and remediate findings on a tracked schedule.<br> AI, systems and data A defining part of this role, not an add-on.<br> We expect the finance function to run at a headcount that would be implausible without aggressive automation.<br> Own the finance systems architecture end to end: ERP and general ledger, billing and revenue recognition, expense and procurement, treasury rails, and the reporting layer above them.<br> Define and enforce the finance data model — entity, currency, cost centre, product, counterparty — as the standard upstream systems must conform to.<br> Eliminate spreadsheet dependency from the close: automated intercompany elimination, automated bank and blockchain reconciliation, management reporting from a governed warehouse rather than hand-assembled decks.<br> Deploy AI where it does real work: document extraction and coding, anomaly and exception detection across full transaction populations, variance commentary drafting, agentic workflows for repetitive control checks.<br> Always with documented human review, auditability and appropriate data handling.<br> Personally use AI tooling to build — models, queries, scripts, prototypes — rather than commissioning it and waiting.<br> Measure the function on output: close days, manual journal count, reconciliation exceptions, forecast accuracy, cost of finance as a percentage of revenue.<br> A genuine build role — you design and own the finance function from the ground up, not inherit and maintain one.<br> Direct exposure to a multi-entity, multi-jurisdiction institutional platform spanning CySEC, Central Bank of Cyprus, Swiss VQF, UAE and UK regulatory environments.<br> A seat close to the Group's fundraising, board, and investor conversations — your numbers are the single source of truth.<br> Competitive compensation package, reflective of a senior leadership hire.<br> Limassol-based role, with relocation package and visa support provided.<br> A lean, senior team and an AI-forward operating culture — real autonomy to build systems and automate the function your way.<br> Essential Strong technical accounting capability — IFRS, group consolidation, statutory reporting — with a track record of clean audits.<br> Formal qualification is not required; demonstrated capability is.<br> Senior finance leadership in regulated financial services — investment firms, payment institutions, EMIs or banks — with direct exposure to regulatory capital and reporting.<br> Multi-entity, multi-jurisdiction, multi-currency finance, including intercompany and transfer pricing.<br> Built or materially rebuilt a finance function: systems, process and controls.<br> Not just run an inherited one.<br> Builds financial models personally, to a standard that survives institutional diligence.<br> Strong, current, practical AI capability.<br> You already work this way: you use LLM and agentic tooling daily to write code, query data, build models and automate process, and you have clear judgement on where it adds value and where it adds risk.<br> Candidates who have only read about this will not be a fit.<br> Data-literate at the keyboard: SQL or equivalent, and a working understanding of warehouse and BI architecture.<br> Desirable Digital asset accounting, valuation and custody reconciliation.<br> Institutional equity raise, M&A or regulatory change of control.<br> Cyprus, Swiss or UAE regulatory environments.<br> How you work Hands-on.<br> For at least the first year this is a building role, not a supervising one.<br> Systems-minded: you look at a manual process and see the design flaw, not the staffing gap.<br> Direct and evidence-led.<br> You bring the number, the assumption behind it and the confidence interval.<br></span> </div>
Job Purpose<br>The Post Award Senior Specialist is responsible for managing post-award activities within Research Services Department in support of an assigned portfolio of grants and contracts using knowledge of grant and contract management rules and regulations, technical expertise, and analytical skills.<br>Key Roles & Responsibilities:<br>Provide post-award support to faculty, including assistance with financial management and reconciliation of project accounts. Interact regularly with and provides high quality service to faculty members conducting sponsored research, ensure adherence to quality standards and all policies and award regulations. Request new account set ups and closeouts. Request new fund centers and accounts, track and follow up on open commitments. Complete financial reports to be sent to sponsor, as required by the award terms and conditions. Monitor compliance with agency and University regulations regarding reporting. Meet with External Sponsors regularly to ensure reporting, invoicing, and contracts are up to date and work cross departmentally to solve any issues that may arise with sponsor requests. Ensures that correspondence with grantees and institutional officials are documented within grants management system Maintain records of external reporting requirements for sponsored programs. Assist Principal Investigators with non-financial report submissions, as necessary. Coordinate and submit requests for No Cost Extensions, Carryover, rebudgeting requests, changes in scope, and other changes to the award Ensure all requests are done in compliance with sponsor guidelines and University policies Monitor research performance, ensure progress reports are properly approved submitted on time, and properly filed and stored. Manage project changes, including re-budgeting, extensions, supplements and other amendments. Creates and maintains tracking mechanism to ensure that annual and final progress and financial reports and change requests are submitted, reviewed, and recorded in a timely fashion Track spending & variance monitoring and follow-up Advise faculty and management as required on major spending variances. Assists with answering inquiries from the campus community that address business, operational, accounting, and reporting needs Ensure data is accurately entered into relevant finance and research systems. Work with faculty and department administration to ensure accurate allocation and accounting for research staff and students. Work with the Associate Director, Post-award specialists to solve problems, answer questions, and give guidance on post-award activities and other grants management topics on a daily basis. Manage coordination with support functions to support resourcing, financing, procuring and contract management for all research projects. Close out all funded projects consistent with university process and timelines. Assists in development of grant policies, procedures, contract templates, form letters and other guiding documents for the operation of the department, and maintains the document repository Coordinates with the Manager and other post-award Grants Administrators to ensure consistency of processes and procedures across the Research department, as appropriate. Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed Demonstrate a strong commitment and practice to maintaining a safe and healthy work environment. Performs other duties as assigned by Line Manager<br>Qualifications & Experience<br>A Bachelor’s Degree in related field. Ability to interpret and analyze financial data; ability to manage multiple tasks A minimum 7 years of relevant experience.
AI Solutions Consultant On-site | Abu Dhabi<br>Applied AI is a pioneering AI technology company headquartered in Abu Dhabi, UAE. We are committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services.<br>Applied AI is at the forefront of redefining the future of work through cutting-edge AI solutions. We empower organizations by automating complex, document-heavy processes, ensuring unparalleled efficiency and accuracy. Our commitment to synergizing human intelligence with artificial intelligence helps our clients excel in highly regulated industries, including healthcare, finance, and insurance.<br>We are seeking a Solutions Consultant to join our growing post-sales Delivery Team, responsible for ensuring client success with our agentic AI workflow orchestration platform, Opus.<br>In this role, you will work directly with enterprise clients after the sale to translate requirements into detailed technical designs and guide implementation.<br>You’ll demonstrate strong technical confidence and analytical skills, and will have the ability to balance solution design with hands-on technical oversight and stakeholder management.<br><br>Key Responsibilities:<br>Client Engagement & Discovery Lead deep-dive discovery sessions to identify needs and drivers beyond surface-level requirements. Partner with client teams to define workflows and align on architecture decisions while building internal advocates and champions. Build trusted technical relationships with client stakeholders, acting as a go-to adviser for orchestration design. Navigate complex organizational dynamics to ensure alignment between IT and Operations.<br>Solution Design & Documentation Architect business cases that quantify ROI and P&L impact to create urgency for change. Define integration points with client systems including APIs, data sources, and cloud infrastructure. Maintain design decision logs, system interface definitions, and solution playbooks for each engagement.<br>Technical Leadership Provide deep technical guidance to both Provide clear and actionable instructions to client teams and internal implementation engineers. Identify and resolve technical blockers and system constraints during the delivery phase.<br>Outcome-Focused Delivery Conduct demonstrations that focus on business outcomes rather than just feature tours. Serve as an escalation point for complex technical challenges during delivery.<br><br>Key Requirements: <br>Experience 5+ years in solutions consulting, technical consulting, or technical business analysis roles. Proven post-sales experience working directly with enterprise clients Strong background in workflow automation, distributed systems, or AI/ML-driven platforms.<br>Technical Skills Technical Confidence: Expert in discussing AI, APIs, and integrations (e.g., webhooks) without requiring regular engineering support. Requirements Engineering: Expert in translating vague use cases into robust technical solutions and sequence diagrams.<br>Soft Skills Effective Stakeholder Engagement: Ability to re-frame scepticism and stay calm when challenged by stakeholders. Executive Presence: Comfortable challenging C-suite thinking and shifting from features to strategic impact. Collaborative Mindset: Able to interface effectively with client engineers, architects, and executives.<br>What We Offer:Opportunity to shape the marketing analytics strategy at a leading AI company. Exposure to cutting-edge AI/ML applications in real-world business contexts. Collaborative, innovative, and growth-driven work environment. Competitive compensation, benefits, and career advancement opportunities.
The American University in the Emirates is seeking a highly efficient and professional Student Conduct Officer to join our team. This role is critical to ensuring that all students adhere to the university’s rules and regulations. The Student Conduct Officer will play a key part in maintaining a safe and orderly campus environment by monitoring student behavior, addressing conduct issues, and promoting a culture of respect and accountability.<br><br>Qualifications & Education<br><br>Bachelor’s degree in any field from an accredited university1-3 years of experience in customer service or a related field Experience in Student Conduct or Student Life is preferred.<br><br><br>Skills / Training / Knowledge<br><br>Excellent written and oral communication skills in Arabic and English Ability to work under pressure Ability to tactfully and politely deal with difficult situations Appreciation of cultural diversity<br><br><br>Job Responsibilities<br><br>Enforcement of University policies by monitoring and enforcing compliance with university rules and regulations. Address and resolve student conduct issues, ensuring due process is followed. Document and report incidents of misconduct, ensuring accurate and timely records. Regularly patrol the campus to ensure compliance with conduct policies and provide a visible presence and report violations to the OSL Manager. Work closely with campus security, Student Life Office, and other university departments to promote a safe and respectful campus environment. Prepare detailed reports on conduct cases and maintain comprehensive records. Provide support to students involved in conduct cases, offering guidance on university policies and resources. Perform any other duties requested by the immediate supervisor.<br><br><br>About American University in the Emirates (AUE):<br><br>The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.<br><br>AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.<br><br>At AUE, we believe Nothing is Impossible is the Pathway to Success<br><br>AUE comprises eight dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Heatlh Science, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.<br><br>The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels<br><br>The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.<br><br>The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.<br><br>The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET.<br><br>NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.
We are currently looking for a Senior Heritage Planning Projects Senior Specialist to join the Department of Culture and Tourism – Abu Dhabi. <br>The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) drives the sustainable growth of Abu Dhabi’s culture and tourism sectors. Through its work in cultural heritage, museums, historic environments, creative industries, and destination development, DCT Abu Dhabi plays a central role in preserving the emirate’s cultural identity while positioning Abu Dhabi as a leading global destination for culture and tourism. <br>Role Purpose The Senior Heritage Planning Project Specialist supports the Heritage Planning Projects Unit by project managing and overseeing the preparation of heritage planning studies, feasibility studies, adaptive reuse frameworks, and heritage-led urban revitalization initiatives. <br>The role coordinates internal and external stakeholders, consultants, and resources to ensure that heritage planning tools and project studies are evidence-based, technically sound, and aligned with DCT priorities, conservation requirements, and long-term management needs. <br>The position also builds and maintains the unit’s institutional knowledge base, including information on the regulatory environment, funding instruments, stakeholder landscape, socio-economic data, and international best practice, to inform project development, business case preparation, and implementation monitoring. <br>Key Responsibilities Heritage Feasibility Studies and Project Development Project manage and coordinate the development of heritage planning studies that inform rehabilitation, adaptive reuse, and heritage-led urban revitalization projects. Coordinate the preparation of heritage planning tools, including Site Management Plans, Conservation Management Plans, Heritage Management Plans, Heritage Masterplans, implementation plans, and related planning instruments. Support the development of adaptive reuse business plans, economic viability frameworks, operator selection criteria, programme briefs, and project briefs for heritage assets. Prepare and review scopes of work, consultant briefs, technical inputs, and project documentation to support procurement and delivery of heritage planning studies. Coordinate internal and external resources to ensure project deliverables are completed to agreed standards, timelines, and institutional requirements. <br>Business Case, Feasibility, and Adaptive Reuse Contribute to the preparation and quality review of business plans, feasibility studies, financial viability frameworks, and economic narratives for heritage projects. Support operator analysis, revenue scenario review, cost framework development, and business case documentation in coordination with internal teams and external consultants. Ensure that business case inputs reflect heritage values, conservation requirements, operational needs, community benefit, and long-term management considerations. Support the preparation of programme briefs and activation concepts for heritage assets identified for cultural, tourism, community, or mixed-use functions. Assist in aligning feasibility study recommendations with DCT strategies, conservation policies, legislative requirements, and international best practice. <br>Institutional Knowledge and Evidence Base Build and maintain the Heritage Planning Projects Unit’s institutional knowledge base to support heritage planning instruments and project development. Map and regularly update information on relevant regulations, policy frameworks, funding instruments, stakeholder responsibilities, ownership considerations, and socio-economic data. Research and synthesize international best practice in heritage planning, adaptive reuse, heritage economics, conservation-led regeneration, and cultural landscape management. Prepare briefing notes, evidence summaries, benchmarking studies, and internal knowledge products to inform decision-making and business case preparation. Maintain structured records of studies, recommendations, decisions, stakeholder inputs, and implementation status in line with DCT requirements. <br>Monitoring and Implementation Monitor the implementation of approved heritage plans, planning tools, feasibility study recommendations, and adaptive reuse frameworks. Track progress against agreed actions, indicators, timelines, risks, dependencies, and stakeholder commitments. Identify implementation gaps, constraints, risks, and opportunities, and escalate matters requiring management attention. Coordinate with relevant DCT teams, government entities, consultants, operators, asset owners, and delivery partners to support implementation of study outcomes. Prepare progress reports, dashboards, presentations, and updates to support management review and decision-making. <br>Governance & Stakeholder Engagement Coordinate day-to-day engagement with internal DCT sectors, government entities, municipalities, planning authorities, consultants, developers, investors, operators, and community-facing partners. Support stakeholder consultations, workshops, meetings, and review sessions for heritage planning projects and studies. Document stakeholder inputs, agreed actions, approvals, risks, and follow-up requirements to ensure clear project governance. Support the development of governance arrangements, partnership structures, operating models, and stakeholder commitments required for heritage-sensitive project outcomes. Provide technical and coordination support in responding to senior management and government stakeholder requests. <br>Research and Innovation Contribute to research initiatives related to heritage planning, adaptive reuse, heritage economics, heritage-led revitalization, and cultural landscape management. Prepare technical reports, briefing notes, presentations, research summaries, and internal papers to support unit activities. Support knowledge-sharing activities, workshops, training materials, and guidance documents related to heritage planning tools and methodologies. Contribute to the dissemination of heritage planning knowledge within DCT and with relevant external partners, as directed. Support the preparation of publications, conference inputs, or professional presentations related to the unit’s work. <br>Dissemination Contribute to the preparation and dissemination of technical reports, research papers, policy papers, guidance documents, and publications. Represent DCT at professional conferences, technical forums, and academic events, promoting the visibility of Abu Dhabi's heritage planning initiatives. <br>Shared Activity Carry out any other duties and responsibilities related to the role at the request of the direct manager. Follow all relevant DCT departmental policies, processes, standard operating procedures, values, ethics, and occupational safety and health requirements. Contribute to continuous improvement and sustainability of systems, processes, and practices. <br>Qualifications and Experience Bachelor's degree in Architecture, Urban Planning, Historic Preservation, Heritage Conservation, Landscape Architecture, or a related discipline. Master's degree in Heritage Conservation, Urban Planning, Architecture, Cultural Heritage Management, or related field. Minimum 6–8 years of relevant experience in heritage planning, conservation planning, adaptive reuse, urban regeneration, heritage management, cultural asset planning, or related fields Demonstrated experience managing multidisciplinary projects and consultant teams. <br>Skills Heritage Planning and Conservation Management Business Feasibility Studies Financial modelling Adaptive Reuse Planning Urban Regeneration and Revitalisation Heritage Policy and Guideline Development Project and Programme Management GIS and Spatial Analysis Stakeholder Engagement and Facilitation Report Writing and Publications Budget and Consultant Management <br>Interested candidates are welcome to apply or share their CV for consideration.