Doorman Jobs

<br><p><strong>Consumer Protection & Customer Support Framework</strong><br></p><ul><li><p>Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital money transfer, and wallet channels.</p></li><li><p>Assist in maintaining customer support procedures used by front-line staff and digital support channels.<br></p></li></ul><p><strong>Complaint & Inquiry Intake</strong><br></p><ul><li><p>Assist in receiving and recording customer inquiries, requests, and complaints through telephone, email, website, mobile application, in-app chat, social media, walk-in, and other approved channels.</p></li><li><p>Acknowledge customer complaints promptly and ensure they are logged accurately in the complaint management system with the correct category, channel, product, and priority.</p></li><li><p>Ensure all customer interactions are documented in line with internal recordkeeping and regulatory requirements.<br></p></li></ul><p><strong>Complaint Handling & Resolution Support</strong><br></p><ul><li><p>Ensure customer complaints are handled fairly, consistently, and within regulatory and internal turnaround times.</p></li><li><p>Escalate unresolved, sensitive, or high-risk customer issues to the Customer Support Officer or management without delay.</p></li><li><p>Analyse recurring complaint themes and customer feedback trends.</p></li><li><p>Support root cause analysis of customer complaints and service issues.</p></li><li><p>Recommend improvements to customer journeys, processes and controls.<br></p></li></ul><p><strong>Customer Case Management</strong><br></p><ul><li><p>Support the Customer Support Officer in monitoring complaint resolution timelines and following up with relevant departments.</p></li><li><p>Keep customers informed of the status of their requests and complaints in accordance with established service standards.</p></li><li><p>Coordinate with branch staff and internal departments to obtain information required for complaint investigations.</p></li><li><p>Maintain accurate records of customer enquiries, complaints, supporting documentation and resolutions.</p></li><li><p>Track customer cases through to closure and ensure all actions are completed and appropriately documented.<br></p></li></ul><p><strong>Root Cause & Continuous Improvement</strong><br></p><ul><li><p>Help identify recurring customer issues, complaint themes, and pain points, and recommend process improvements to enhance customer experience and consumer protection outcomes.</p></li><li><p>Support root-cause analysis of significant complaints and service failures, and follow up on corrective actions with the relevant business owners.</p></li><li><p>Provide customer voice input into new product launches, journey enhancements, and communication changes.<br></p></li></ul><p><strong>Consumer Protection & Regulatory Compliance</strong><br></p><ul><li><p>Any customer conduct concerns, operational issues or potential regulatory breaches should be immediately reported to the Customer Support Officer.</p></li><li><p>Support compliance with applicable consumer protection regulations, internal policies and service standards.</p></li><li><p>Ensure customer communications are clear, fair, accurate and not misleading.</p></li><li><p>Maintain confidentiality and handle sensitive customer information appropriately.</p></li><li><p>Liaise effectively with branches, departments, customers and service providers where applicable.<br></p></li></ul><p><strong>Reporting & Analytics</strong><br></p><ul><li><p>Assist in timely preparation of complaint reports, customer feedback summaries, service quality metrics, and regulatory reports as required.</p></li><li><p>Help track key customer support KPIs such as complaint volumes by channel and product, resolution turnaround times, first-contact resolution, escalation rates, and customer satisfaction scores.</p></li><li><p>Maintain complaint and enquiry registers and ensure records remain accurate and up to date.</p></li><li><p>Assist in compiling complaint statistics, trend analysis and management information reports.<br></p></li></ul><p><strong>Cross-Functional Coordination</strong><br></p><ul><li><p>Coordinate with branch staff, Operations, Compliance, Fraud, AML, IT, Product, and Marketing teams to obtain information required for complaint investigations and customer responses.</p></li><li><p>Support handoffs to Fraud and AML Compliance where a complaint may indicate fraud, financial crime, or a suspicious activity concern.</p></li><li><p>Support handoffs to Regulatory Compliance where a complaint indicates a potential regulatory breach or consumer protection concern.</p></li></ul><p><strong>Escalation & Risk Awareness</strong><br></p><ul><li><p>Immediately report any customer conduct concerns, operational issues, service failures, or potential regulatory breaches to the Customer Support Officer.</p></li><li><p>Flag potential fraud, AML, scam, social engineering, or unauthorized transaction cases raised by customers for prompt investigation by the Fraud or AML team.<br></p></li></ul><p><strong>Customer Awareness & Education</strong><br></p><ul><li><p>Support customer awareness and education programes launched by the exchange, including fraud awareness, safe use of the wallet and digital services, remittance safety, and consumer rights.<br></p></li></ul><p><strong>Confidentiality & Conduct</strong><br></p><ul><li><p>Maintain confidentiality and handle sensitive customer information in accordance with data protection and internal policies.<br></p></li></ul><p><strong>Performance Measures ("How Success is Defined")</strong><br></p><p>· Customer enquiries and complaints managed within service level and regulatory timelines.</p><p>· Accurate and timely complaint logging and case administration.</p><p>· High-quality customer communications and correspondence.</p><p>· Positive customer satisfaction and feedback outcomes.</p><p>· Effective identification and escalation of customer concerns.</p><p>· Accuracy and quality of reporting and records.</p><p>· Positive audit and compliance outcomes.</p><p>· Strong collaboration with branches and internal stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1–3 years of experience in customer service, customer support, complaint handling, contact center operations, or administrative support.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>Excellent customer service and interpersonal skills.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>Ability to work effectively within a team and collaborate with multiple departments.</p></li><li><p>Basic understanding of customer complaint handling processes and service quality standards.<br></p></li></ul><p><strong>Desirable</strong><br></p><ul><li><p>Experience within financial services, banking, exchange houses or other regulated environments.</p></li><li><p>Previous complaint-handling or customer care experience.</p></li><li><p>Knowledge of customer service standards and consumer protection principles.</p></li><li><p>Experience using customer relationship management (CRM) or case management systems.</p></li><li><p>Understanding of UAE financial services operations, remittance services, and customer onboarding processes.</p></li><li><p>Additional language skills such as Arabic, Hindi, Urdu, Tagalog, Malayalam, or other languages commonly used by customers in the UAE is a plus.</p></li></ul>

<p><br><strong>AML/CFT Monitoring & Investigations</strong><br></p><ul><li><p>Monitor customer transactions across exchange, remittance, and other digital services and investigate unusual or suspicious activities in accordance with AML/CFT requirements.</p></li><li><p>Perform customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring of high-risk customers and transactions.</p></li><li><p>Conduct transaction monitoring and behavioral analysis across exchange, remittance, and digital channels to identify unusual patterns, account misuse, and emerging financial crime typologies.</p></li><li><p>Prepare, submit, and follow up on Suspicious Transaction Reports (STRs) and other AML-related regulatory reports with the relevant authorities.</p></li><li><p>Escalate significant AML concerns, breaches, or suspicious activities to the Compliance Officer or Alternate Compliance Officer.<br></p></li></ul><p><strong>Sanctions Screening</strong><br></p><ul><li><p>Review and resolve sanctions screening alerts, verify potential matches, and escalate confirmed matches as required.</p></li><li><p>Perform periodic testing and validation of sanctions screening effectiveness, maintain evidence of list updates, and ensure alignment with internal policies and applicable requirements.<br></p></li></ul><p><strong>AML Policies, Procedures & Controls</strong><br></p><ul><li><p>Support the development, maintenance, and periodic update of AML/CFT/CPF and sanctions policies, procedures, and controls.</p></li><li><p>Assist in embedding AML/CFT/CPF controls into business processes and customer journeys.<br></p></li></ul><p><strong>AML Reviews, Testing & Risk Assessment</strong><br></p><ul><li><p>Conduct AML compliance reviews and risk assessments to identify potential gaps, vulnerabilities, and areas requiring corrective action.</p></li><li><p>Conduct periodic testing of AML systems, transaction monitoring scenarios, sanctions screening controls, and customer due diligence processes.</p></li><li><p>Track AML-related remediation actions and ensure timely closure of findings.<br></p></li></ul><p><strong>Reporting & Analytics</strong><br></p><ul><li><p>Generate AML and sanctions monitoring reports and provide analysis and recommendations to management.</p></li><li><p>Analyze transaction trends, customer risk ratings, and alert volumes across exchange, remittance, and digital channels to identify emerging financial crime risks and recommend enhancements.<br></p></li></ul><p><strong>Regulatory Engagement & Audit Support (AML Scope)</strong><br></p><ul><li><p>Respond to AML-related regulatory inquiries, Internal Enquiry Management System (IEMS) requests, and other financial crime communications.</p></li><li><p>Support regulatory examinations, internal audits, and independent reviews on AML/CFT/CPF and sanctions matters by providing required information and documentation.</p><br></li></ul><p><strong>Stakeholder Support & Training</strong><br></p><ul><li><p>Provide AML/CFT/CPF and sanctions guidance to business units and employees.</p></li><li><p>Assist in developing and delivering AML training and awareness programs to promote a strong financial crime compliance culture.</p></li><li><p>Work closely with Fraud, Operations, Product, Risk, and Regulatory Compliance teams to ensure appropriate escalation and reporting on activities involving financial crime risk.<br></p></li></ul><p><strong>Records Management & Other Duties</strong><br></p><ul><li><p>Maintain accurate AML records and documentation in accordance with legal, regulatory, and company requirements.</p></li><li><p>Stay informed of changes in AML/CFT/CPF laws, sanctions regimes, and financial crime typologies relevant to exchange, remittance, and digital business.</p></li><li><p>Perform any other AML/CFT/CPF, sanctions, or financial crime duties assigned by the Compliance Officer or Alternate Compliance Officer.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Finance, Accounting, Business Administration, Law, Economics, or a related field.</p></li><li><p>1–3 years of experience in AML/CFT compliance, risk, audit, banking, exchange, remittance, fintech, or a related function.</p></li><li><p>Basic understanding of AML/CFT/CPF principles, sanctions compliance, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, and suspicious transaction reporting.</p></li><li><p>Knowledge of UAE AML/CFT regulations and relevant guidance issued by the Central Bank of the UAE (CBUAE), Ministry of Economy, and UAE Financial Intelligence Unit.</p></li><li><p>Strong analytical and problem-solving skills with the ability to review and interpret transactional and customer information.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Effective written and verbal communication skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</p></li><li><p>Ability to prepare clear and concise reports and maintain accurate records.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>Ability to work independently as well as collaboratively within a team environment.</p></li><li><p>The candidate must be available and able to work in rotating 8-hour shifts in a 24/7 operational environment based on requirements.</p></li><li><p>Experience within financial services, banking, exchange houses, remittance businesses, fintechs, or other regulated environments.</p></li><li><p>Understanding of UAE financial services operations and customer onboarding processes.</p></li><li><p>Exposure to AML transaction monitoring systems, sanctions screening tools, or case management platforms</p></li><li><p>Professional certification or progress toward certification such as CAMS, ICA, ACAMS Cryptocurrency Certification, or other relevant financial crime qualifications</p></li><li><p>Familiarity with digital payments, stored value facilities (SVF), digital wallets, card issuing, or remittance products</p></li><li><p>Experience supporting regulatory audits, examinations, or compliance reviews.</p></li></ul>

Job description:<br><br> Job Purpose Manage overall operational activities to ensure efficient, safe, and cost-effective execution of production, maintenance, quality, supply chain coordination, and resource utilization in line with business objectives, customer requirements, and company standards. Key Accountability Areas Operations Management Manage day-to-day operational activities to ensure smooth workflow across production, maintenance, quality, and related support functions. Ensure operational plans are executed in line with approved schedules, targets, and business priorities. Monitor operational performance and address issues affecting productivity, delivery, quality, cost, or safety. Coordinate with internal departments to ensure alignment between operations and business requirements. Production & Delivery Performance Follow up on production progress to ensure output targets and delivery timelines are achieved. Ensure effective utilization of manpower, machines, materials, and operational capacity. Support the resolution of operational bottlenecks, delays, and resource constraints. Monitor performance indicators related to productivity, efficiency, downtime, quality, safety, and cost. Quality, Safety & Compliance Ensure operations comply with quality standards, safety requirements, company procedures, and applicable regulations. Promote a safe working environment and ensure proper implementation of health and safety practices. Follow up on quality issues, non-conformities, and corrective actions with concerned teams. Ensure proper housekeeping, workplace discipline, and 5S practices across operational areas. Resource & Cost Management Manage operational resources to achieve optimal utilization and cost efficiency. Monitor operational costs and support initiatives to reduce waste, rework, downtime, and unnecessary expenses. Support budget planning and ensure operational activities are managed within approved targets. Recommend actions to improve resource planning, manpower allocation, and operational efficiency. Process Improvement Identify opportunities to improve operational processes, workflow, productivity, and service levels. Lead continuous improvement initiatives to enhance efficiency, quality, and cost performance. Coordinate with engineering, maintenance, quality, and supply chain teams to improve operational reliability. Support the implementation of new systems, tools, and best practices across operations. Team Management & Reporting Manage and guide operations teams to ensure effective performance and accountability. Assign responsibilities, monitor performance, and support team development. Prepare operational reports, performance updates, and improvement recommendations for management. Communicate operational priorities, challenges, and progress to relevant stakeholders. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Electrical Engineering or Any relevant field Work Experience 12 + Years Technical / Functional Competencies Operations Management Operations Planning Operations Research <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client, a well-known Events organization in Abu Dhabi, is currently looking for a&nbsp;&lt;b&gt;Copywriter/Editor (English).&lt;/b&gt;The ideal candidate will support the development and execution of high-quality written content across various formats, ensuring alignment with strategic objectives, tone, and brand guidelines. This role is particularly suited for individuals who are confident, highly organized, and comfortable operating in a high-level, founder-facing capacity.&lt;b&gt;Duties &amp; Responsibilities&lt;/b&gt;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Draft speeches, forewords, and high-level communications in English on behalf of senior leadership.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create compelling written content for journals, magazines, newsletters, books, and other publications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop content to support events, programs, and festivals for websites, brochures, and marketing materials.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct thorough research using credible internal and external sources to support content development.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Write, edit, and proofread all materials for tone, accuracy, grammar, and adherence to brand style.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the Senior Manager to finalize content and support its release for print and digital production.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with designers and production vendors to ensure content meets approved specifications and quality standards.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with external service providers including PR and advertising agencies, publishing houses, designers, and developers when required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Draft personalized communications such as congratulatory or thank-you letters for VIPs and dignitaries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and refine social media content for accuracy, tone, and consistency.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Write and edit website content, including pages, articles, and blog posts.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply SEO best practices to improve online content visibility and ranking.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify, expand, or adapt content as needed based on feedback and evolving project needs.Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Mass Communication, Journalism, English, or a related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 5 years' proven experience in copywriting, ideally within the arts and culture sector or similar creative industries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in producing content for both print and digital formats.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native-level English writing and editing proficiency.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of creative and technical writing styles.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent proofreading, grammar, and attention to detail.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Content research and development skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple projects and meet tight deadlines.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with SEO, web writing best practices, and social media tone.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and time management skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competence in working independently and in founder-facing roles.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of graphic design and publication production is a plus.&nbsp;&lt;b&gt;Work Location:&lt;/b&gt;&lt;b&gt;&lt;/b&gt;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Abu Dhabi&nbsp;&nbsp;To view other vacancies we have, please check our website&nbsp;(www.blackpearlconsult.com)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;LinkedIn&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;Instagram&nbsp;Follow the &lt;b&gt;Black Pearl channel on WhatsApp.&lt;/b&gt;&nbsp;Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;www.blackpearlconsult.com.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> · Bachelor's or Master's degree in Arts, Education, Cultural Management, or a related field. <br> <br> · Minimum of 10 years of experience in leadership roles within arts education, cultural management, or community engagement. <br> <br> · Successful implementation of the strategic plan with measurable outcomes. <br> <br> · Effective financial management and resource optimization <br> <br> · Strategic planning and policy integration. <br> <br> · Strong leadership and stakeholder management. <br> <br> · Proven financial and operational management skills. <br> <br> · Experience in developing cross-sector collaborations. <br> <br> <br> <br> Only candidates currently residing in the UAE will be considered for this role. <br> <br> <br> <br> To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram <br> <br> <br> <br> Follow the Black Pearl channel on WhatsApp. <br> <br> <br> <br> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com. <br> <br> <br> <br> <br> <br> <br> </div>

The Role Drive customer acquisition, activation, retention, reactivation, and remittance growth within the Filipino community across the UAE, building sustained community access and converting engagement into verified commercial outcomes. Operate as a UAE field-based Community Growth Executive reporting to the Channel Lead with functional oversight from the Remittance Lead – du Pay, under an outsourced 24-month contract including probation. Work within a field-intensive model requiring a minimum of 9 hours daily across 6 days per week, with a weekday off and weekend availability. Operate as a field-sales and community-growth professional—not a general events or marketing resource—with accountability for registrations, completed KYC, first remittance transactions, second-transfer conversion, dormant-customer reactivation, monthly active remitters, and attributable remittance volume. Develop employer, professional, faith-based, social, and digital community partnerships and maintain complete CRM records for attributable business outcomes. Engage domestic workers and household-service employees; hospitality, healthcare, retail, aviation, logistics, and service-sector employees; professionals and SME owners; Filipino business networks; churches and faith-based groups; social and sports clubs; cultural organizations; digital/Facebook/Whats App communities and content creators; and employers/payroll partners with concentrated Filipino workforces. Build a trusted and commercially productive presence across Filipino community networks, converting relationships into first remittance transactions, repeat usage, dormant-user reactivation, and sustainable remittance volume.<br>Duties and Responsibilities Map priority community clusters, employers, churches, clubs, retailers, restaurants, and gathering points and maintain a live pipeline of community leaders, employers, digital groups, and activation venues. Support app registration, KYC completion, and wallet activation and convert registered customers into first-time remitters through assisted onboarding and structured follow-up. Use approved campaigns, referrals, and employer activations to generate measurable acquisition and transaction outcomes. Drive the second transaction within the agreed period, contact and reactivate dormant customers using approved customer lists and scripts, and build referral advocacy among retained and high-value users. Develop relationships with HR teams, payroll contacts, business owners, church representatives, and association representatives and secure workplace activations, salary-day engagement, and community referral opportunities. Track competitor rates, fees, promotions, service experience, and customer barriers and record all leads, engagements, referrals, and attributed outcomes in approved systems. During Month 1 of probation, deliver 75 touchpoints, 20 Tier 1 contacts, 30 Tier 2 contacts, 10 employer prospects, a competitor baseline, and an approved 90-day plan. During Month 2 of probation, deliver 30–40 visits, 4–6 activations, 75–125 registrations, 35–60 first transfers, and 20–35 reactivations. During Month 3 of probation, deliver 40–50 visits, 6–8 activations, 125–175 registrations, 55–85 first transfers, and 30–50 reactivations. Meet probation-confirmation requirements of a minimum 75% overall score, at least 70% Month 3 commercial achievement, at least 90% CRM compliance, an adequate territory pipeline, and no material conduct breach. At steady state, deliver monthly expectations of 150–250 new registrations, 70–120 first-time remittance users, 40–80 dormant-customer reactivations, at least 50 community visits, at least 15 influencer/community meetings, at least 8 micro activations, and 8–10 employer engagements, with remittance-volume and repeat-usage community targets established after probation.<br>Requirements Minimum 2–4 years of UAE field-sales, customer-acquisition, or community-growth experience. Filipino/Tagalog is mandatory with strong working proficiency in English; additional Philippine languages are an advantage. Demonstrable access to Filipino employers, professional groups, churches, social clubs, or digital communities. Preferred experience within remittance, exchange houses, fintech, telecom, banking acquisition, merchant acquisition, or FMCG field sales. Comfortable with six-day field deployment, weekend work, and evening community activity. Proven target achievement, CRM discipline, and customer follow-up capability. Strong capability in target-driven field sales and customer conversion, community networking and stakeholder management, employer and partnership development, customer lifecycle management and retention, negotiation, presentation, assisted onboarding, territory planning, CRM reporting, data discipline, resilience, accountability, and customer-service orientation. Provide evidence of previous monthly targets and achievements and demonstrate personal access to at least five Filipino community organizations, churches, employers, clubs, or digital groups in the UAE. Present a credible 30-day plan to activate 100 Filipino remittance customers and demonstrate how registration leads will be converted into first and repeat transactions. Successfully meet reference, conduct, and background-check requirements applicable to du Pay and the outsourced agency. Performance incentives are aligned to first-time remittance users, repeat-transaction conversion, remittance volume, dormant-customer reactivation, registration-to-first-transfer conversion, employer/community pipeline development, and CRM/reporting/conduct, with the strongest emphasis on first-time remittance users. Benefit from a market-competitive compensation package complemented by a lucrative performance-linked incentive structure that rewards customer activation, repeat usage, reactivation, commercial growth, and disciplined execution. The ideal profile is a community-connected sales professional who converts trusted relationships into active remittance customers, repeat usage, and sustainable volume. Candidates whose experience is limited to event coordination or generic promotion should not be shortlisted.

Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Captain for Hopper Dredger.</p><br><br><p>DEVELOP YOUR CAREER WITH INDUSTRY LEADERS</p><br><p>NMDC Group is always looking for talented individuals to join our team. We know that our people are fundamental to our success as a business, which is why we support their career development and personal wellbeing in every way we can.</p><br><p>NMDC Group offers an environment where every employee can thrive and reach their professional potential. Nothing is more important to us than ensuring every employee feels valued and respected in their roles, and able to progress in their career through training, mentorship, and educational opportunities.</p><br><p>With a wide range of attractive employee benefits and competitive salaries, we have created a workplace defined by its culture, and made by its people. If you have a passion for EPC and marine construction and want to work on some of the region’s most exciting projects, find your next challenge with us.</p><br><br>Responsibilities:<br><ul><li><p><span><span>Supervise and guide the activities related to the dredger. Teach, advice and guide the crew on daily base to increase their level of understanding of the dredging activities on board in order to achieve a higher quality, safety, technical reliability, production and operational hours</span></span></p><br></li><li><p><span><span>Final responsibility for operational management (Both nautical and regarding the dredging process), coordinating operational, non-operational, nautical and administrative activities, and consulting with the project management</span></span></p><br></li><li><p><span><span>Captain is in charge of the daily management of the ship, production, and crew and assumes final responsibility for all related areas (described in detail below). To supervise and guide the activities related to the dredger&nbsp;</span></span></p><br></li><li><p><span><span>Advice and guide the crew on daily base to increase their level of understanding of the dredging activities and nautical aspects on board in order to achieve a higher quality, safety, technical reliability, production and operational hours</span></span></p><br></li><li><p><span><span>Give highest priority to safety on board and motivates his/her crew (e.g. by communication of the safety policy, wearing personal protective gear</span></span></p><br></li><li><p><span><span>Communicates the project safety and environment plan to the crew and organises its execution</span></span></p><br></li><li><p><span><span>Hold safety meetings, toolbox meetings, necessary exercises and drills on board as required</span></span></p><br></li><li><p><span><span>Analyses accidents, near accidents and unsafe situations</span></span></p><br></li><li><p><span><span>Know and respects at relevant national and international laws and rules and is responsible in case of noncompliance</span></span></p><br></li><li><p><span><span>Responsible for correct waste treatment on board</span></span></p><br></li><li><p><span><span>Captain is an active member of the project team lead by the Project Manager</span></span></p><br></li><li><p><span><span>Final goal of his/her function is to increase the net margin of NMDC</span></span></p><br></li><li><p><span><span>Captain has the ultimate responsibility of the safety and daily operation of vessel and his crew, as being prescribed by Company procedures and guild lines</span></span></p><br></li><li><p><span><span>Captain has full power in coordination with DS/TS/PM, to take whatever action he deems to be best in order to safeguard the interest of vessel and its crew</span></span></p><br></li><li><p><span><span><strong><u>Powers:</u></strong></span></span></p><br></li><li><p><span><span>Defend the Company's viewpoints</span></span></p><br></li><li><p><span><span>Final word in regards to all activities on board of vessel which are not limited to operations, planning, maintenance, deck department, engine department etc.</span></span></p><br></li></ul><p><span><span><strong><u>Specially:</u></strong></span></span></p><br><ul><li><p><span><span>Ensure that the works assigned to him are executed safely and without risks for the health, quality and environment, both according to the customer's requirements and those of the company</span></span></p><br></li><li><p><span><span>Report of defects to vessels or their auxiliary equipment to the Technical Department, the Project Manager and the head office</span></span></p><br></li><li><p><span><span>Daily production reporting to and consultation with the Project Manager, the Project Team on the operational activities, more in particular on the progress of the works for which he is responsible</span></span></p><br></li><li><p><span><span>Execution of the work in accordance with the local environmental prescriptions and regulations Immediately reports delays (technical, weather, unexpected conditions) to the project management team + estimated time of resumption of work</span></span></p><br></li><li><p><span><span>Investigate any damage to the vessel, personal injuries of crew and the environmental effects of the vessel this includes monitoring any pollution and checking for oil spills around the vessel and at ports and&nbsp;</span>harbors</span></p><br></li></ul><p><span><span><strong><u>Duties:</u></strong></span></span></p><br><ul><li><p><span><span>He will exercise overall control of vessel maintenance and operation and welfare, discipline and training of crew in order to create and maintain a high productive and efficient and safe working environment</span></span></p><br></li><li><p><span><span>Identify and analyse training needs. Teach and guide crew on board in dredging techniques, planning of deck- and engine room related activities Generate production reporting on each operation</span></span></p><br></li><li><p><span><span>Provide input on the planning in agreement with the SD/TS on a day-to-day basis</span></span></p><br></li><li><p><span><span>Provide guidance and train subordinate to achieve common goal</span></span></p><br></li><li><p><span><span>Hold performance evaluation reviews with crew members (taking knowledge AND attitude into account) and points out the resulting needs for training (for engine room personnel: in consultation with Chief Engineer)</span></span></p><br></li><li><p><span><span>Keep an eye on and stimulates the good cooperation and atmosphere on board (for instance, by setting the example, by appreciating diversity, by radically countering racism, harassment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; by establishing rules, ...)</span></span></p><br></li><li><p><span><span>Keep track of the of all soil conveying parts (deck lines, impellers, inner/outer pump houses, shieves, suction mouth, etc..) by means of a register based on the characteristics of the dredge material and the pumped volume track of the W&amp;T of coating pipeline</span></span></p><br></li><li><p><span><span>Captain will keep track and plan maintenance of vessel and will schedule the maintenance in alignment with the project team</span></span></p><br></li><li><p><span><span>He will verify if maintenance is done on time and perform regular checks if all equipment's are safe for operations</span></span></p><br></li><li><p><span><span>Advice the dredging superintendent in respect of: Planning of the work process, dredging patterns, shore connections etc.</span></span></p><br></li><li><p><span><span>Assess the crew and provides honest and detailed evaluations to all Crewing- Operations- and</span></span></p><br></li><li><p><span><span>Technical department</span></span></p><br></li><li><p><span><span>Implement the maintenance plan of vessel in accordance with technical Department objectives</span></span></p><br></li><li><p><span><span>Accident report: Reports all accidents, to the project manager, HSE manager and designated person. Quality Assurance: He ensures all tasks and control related to quality as specified in relevant project quality plan</span></span></p><br></li><li><p><span><span>Provide input in regards to possible upgrades/ small and major upgrades/ small and major modifications to improve reliability and production of the vessel</span></span></p><br></li><li><p><span><span>Provide Lessons learned register and implementation of the action points</span></span></p><br></li><li><p><span><span>Execute the ISM-management on board and arranges that all required drills/inspections are performed at the required intervals</span></span></p><br></li><li><p><span><span>Generalist view of a Job that you have been assigned for— at times you will be ask to do above/beyond the scope of this role due to Operational/Technical requirements</span></span></p><br></li><li><p><span><span>Identify hazards</span></span></p><br></li><li><p><span><span>Obtain information from HSE Department</span></span></p><br></li><li><p><span><span>Make recommendations to HSE Department</span></span></p><br></li></ul><p><span><span>Investigate Incidents</span></span></p><br><br>Qualifications:<br><ul><li><p><span><span>Valid COC &amp; endorsements, Class 1 Master</span></span></p><br></li><li><p><span><span>Valid GMDSS &amp; other STCW certificates</span></span></p><br></li><li><p><span><span>Hold valid statutory license issued by flag authority for specific on board job</span></span></p><br></li><li><p><span><span>Be Familiar with SMS (safety management system), &amp; ISPS</span></span></p><br></li><li><p><span><span>Risk Assessment / PTW</span></span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About Saikind</b><b>ō</b></p><br><br><p>Saikindō is a bold, Japanese-inspired music and mixology bar located at Four Seasons Hotel Abu Dhabi at Al Maryah Island. The concept blends authentic traditions with modern creativity, offering a unique experience through curated music, innovative cocktails, and elevated service.</p><br><br><p>Every element—from design to guest journey—has been crafted to deliver a memorable, high-end experience with each visit. Joining the opening team means being part of a groundbreaking venue set to redefine luxury nightlife in the region.</p><br><br><br><p><b>About Four Seasons Hotel Abu Dhabi</b></p><br><br><p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p><br><br><br><p><b>Main Duties/Description:</b></p><br><br><p>The Saikindō Lead Hostess is the first and last point of contact with the guest upon entering/exiting the restaurant. She is the first and last impression the guest will have of the outlet and because of that, are an integral part of guest satisfaction including;</p><br><br><br><p>1. Lead and train Hostesses to perform their tasks smoothly and properly.</p><br><br><p>2. Seat guests promptly at a table pre-set for the number in the party and according to guest preference.</p><br><br><p>3. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.</p><br><br><p>4. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.</p><br><br><p>5. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.</p><br><br><p>6. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.</p><br><br><p>7. Work harmoniously and professionally with co-workers and supervisors.</p><br><br><p>8. Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.</p><br><br><br><p><b>Standard Duties:</b></p><br><br><p>1. Provide a friendly and professional service that always exceeds guests’ expectations.</p><br><br><p>2. Ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</p><br><br><p>3. Undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</p><br><br><p>4. Report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</p><br><br><p>5. Comply with local legislation as required.</p><br><br><p>6. Maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</p><br><br><p>7. Respond to any changes in the division as dictated by the needs of the industry, company or hotel.</p><br><br><p>8. Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</p><br><br><p>9. Conduct and attend training sessions as outlined.</p><br><br><p>10. Wear hair restraint/hat, gloves to complete assignment within the kitchen areas.</p><br><br><p>11. Be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p><br><br><p>12. Perform other tasks or projects as assigned by the Saikindō Floor Manager, Saikindō Beverage Director, Asst. Director of F&amp;B and Hotel Manager.</p><br><br><br><p><b>What you bring</b><br>• A minimum of at least 1 year of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of food and/or wine&nbsp;</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours:</b></p><br><br><p>• This is a full-time role</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The eBRAIN Lab (https://ebrain4everyone.com) in the Division of Engineering at New York University Abu Dhabi invites applications for a Junior Research Scientist position with a a Bachelor's or Master’s degree with less than 5 years of experience to work in the area of research and development (R&amp;D) of next-generation Edge-AI and Embodied-AI Systems with tiny-LLMs, tiny-VLMs, tiny-VLAs; Agentic-AI systems; and Robust Generative AI targeting hallucination, safety and security issues. Besides robustness, systems should also be optimized for high performance and energy-efficiency to realized efficient Embodied/Edge-AI implementations. A key focus will be on investigating novel methods and their full-system deployment in real-world applications from different fields (like autonomous systems, healthcare, and robotics) with cross-validation.</p><br><br> <p>Prof. Shafique’s lab has many-years of R&amp;D experience in cross-layer design and optimization for building energy-efficient and robust brain-inspired, autonomous, and cognitive systems and intelligent vision systems, including efficient learning and inference of complex AI/ML algorithms, specialized neural processing hardware and design tools, and ML security, and their applications in resource-constrained Embodied-AI systems (like autonomous vehicles, UAVs/UGVs, Robotics, smart houses/cities, Wearables, and Healthcare). The long-term vision of the eBRAIN lab is on embedding an energy-efficient and secure electronic brain inside modern cyber-physical systems (CPS) and IoT-Edge devices to enable assistive cognitive technologies that care for / serve humanity and the ecosystem in a safe and green way.</p><br><br> <p>The successful applicants will join and drive a number of fascinating projects on designing, implementing, optimizing, prototyping and testing innovative solutions (software, hardware, or both) for the next-generation embodied-AI, GenAI and Agentic-AI systems, targeting high performance &amp; energy-efficiency, robustness, and trustworthiness. A key focus will be on full-system prototyping, IP generation, patenting, and participating in high-quality publications with other lead researchers of the lab. A special focus will be on highly efficient implementations and prototyping for real-world use-cases, and building TRL-4/5 prototypes and actively optimizing the engineered solutions. The candidates will work in a multidisciplinary environment consisting of PhD-level scientists, research engineers, graduate research students and undergraduate students, to investigate cutting-edge scientific methods and to develop full-system prototypes. The eBRAIN lab offers an excellent working environment with an international team of excellent researchers and engineers, high-tech equipment, and active R&amp;D engagement, thereby providing many development possibilities. The candidates are expected to work in a highly collaborative environment with other lab members and industry collaborators.</p><br><br> <p><strong>Requirements: </strong></p><br><br> <p>Applicants should have a Bachelors or Masters in Computer Engineering, Computer Science, Electrical Engineering, or a related field. Extensive and sound knowledge of Robotics, ML, AI, DNN, LLMs/VLMs, Multimodal LLMs, RAG, Agentic frameworks, tinyML, ML frameworks (like PyTorch and Tensorflow), and Prototyping ML systems is required. The candidate should demonstrate a solid experience in practical AI/ML system development, hands-on engineering works on these intelligent systems, and system-level optimizations. Additional knowledge on MLOps, robust/secure computing, Hallucinations and Alignment, privacy-preserving ML, and ML security is highly desirable. Applicants with strong industrial experience, engineering experience, and/or with publications in top ML venues (conferences and journals) are highly preferred. The candidates are also expected to have strong problem-solving, analytical, communication and writing skills as well as high motivation to pursue world-class development, prototyping, and research for practical ML/AI systems.</p><br><br> <p><strong>Application Procedure:</strong></p><br><br> <p>The terms of employment for these positions include very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities.</p><br><br> <p>The preferred starting date is October 2026, based on the processing steps. Applications will be accepted immediately and candidates will be considered until the position is filled. Review of applications will start on 03 Aug 2026, and will continue until the position is filled.</p><br><br> <p>To be considered, all applicants must submit the following documents, all in PDF format.</p><br><br> <p>1. A cover letter</p><br><br> <p>2. Detailed curriculum vitae (CV) with engineering and programming skills, R&amp;D skillset</p><br><br> <p>3. Full list of professional/industrial experience and scientific publications (if any)</p><br><br> <p>4. University degrees and transcripts (with grades), or a letter from supervisor/university officials regarding tentative completion date.</p><br><br> <p>5. 1-page executive summaries of BS and/or MS Theses</p><br><br> <p>6. 1-page summary of professional experience, future growth plans</p><br><br> <p>7. 1-page of Engineering and/or R&amp;D accomplishments and interests</p><br><br> <p>8. 1-page letter of Motivation</p><br><br> <p>9. At least 2 letters of recommendation with contact information of the referees (can be provided later, if slightly more time is required)</p><br><br> <p>10. An envisioned workplan over 2 years (can be provided after shortlisting)</p><br><br> <p>11. Download links for the PDFs of BS and/or MS Theses (if available)</p><br><br> <p>Please visit our website at https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research.html for instructions and information on how to apply. If you have any questions,</p><br><br> <p>please email Prof. Muhammad Shafique at muhammad.shafique@nyu.edu.</p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/</p><br><br> <p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. </p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br> <p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br> <p><strong>Working for NYUAD</strong></p><br><br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority.</p><br><br> <p> Visit our website for more information on benefits for you and your dependents.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br> <p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br> <p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br> <p>@WorkAtNYUAD</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br><br>Responsibilities:<br><p><strong> JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>The role supports the GM MO Control &amp; Governance function by executing and monitoring first-line control activities across Global Markets Middle Office processes, ensuring control discipline, timely exception escalation and accurate evidence management.</li><li>The role performs day-to-day control monitoring across trade controls, risk monitoring, reconciliations, exceptions, breaks, lifecycle events and governance reporting, working under the direction of the VP &amp; Head of GM MO Control &amp; Governance.</li><li>The role helps ensure that trading permissions controls, booking template controls, internal and Islamic trade booking controls, off-market monitoring, counterparty exposure monitoring, reconciliation checks and control reporting are performed consistently and escalated appropriately.</li><li>The role works closely with GM MO Trade Support, Front Office, Global Markets Operations, Product Control, Market Risk, Finance, Compliance, Technology, Credit, Reference Data and regional teams to support issue resolution, root-cause analysis, control evidence and operating-model discipline.</li><li>The role does not own Dealer Assist, client activation coordination, T0 booking support, trade enrichment or same-day validation delivery, as these activities sit under the GM MO Trade Support pillar.</li><li>Functional Coverage: Control execution and monitoring activities across trade controls, risk monitoring, reconciliations, exceptions, breaks, lifecycle events, control evidence and control reporting.</li><li>Product / Process Coverage: FX/MM, Rates, Derivatives, Commodities, Capital Markets and related Global Markets processing activities including trading permissions checks, booking template checks, off-market indicators, counterparty exposure monitoring, internal/external reconciliations and settlement-fail monitoring.</li><li>Geographic Coverage: UAE and international locations / hubs where GM Middle Office Control &amp; Governance support is required.</li><li>Stakeholder Coverage: VP &amp; Head of GM MO Control &amp; Governance, GM MO Trade Support, Front Office, Sales, Trading, Global Markets Operations, Product Control, Market Risk, Finance, Compliance, Technology, Credit, Reference Data and regional teams.</li><li>Control Focus: Timely control execution, accurate investigation, evidence retention, aged-item tracking, escalation quality, KPI/KRI inputs and recurring-issue remediation.</li><li><p>People / Team Context: Individual contributor or team lead within the Control &amp; Governance team, supporting Specialists where assigned and coordinating with peer AVPs across Collateral Management and Reporting.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>Control Execution and Operating Discipline</strong></p><br></li><li>Execute assigned GM MO Control &amp; Governance activities in line with approved SOPs, control standards, escalation protocols and evidence requirements.</li><li>Perform daily, periodic and event-driven control checks across assigned Global Markets products and processes.</li><li>Maintain disciplined control logs, issue trackers, exception records, evidence files and escalation documentation.</li><li>Support the VP &amp; Head of GM MO Control &amp; Governance in implementing the control operating model, SOP updates, control library requirements and governance routines.</li><li>Identify recurring issues, control gaps, data-quality issues and process breakdowns, and support remediation planning.<br><strong>Trade Controls</strong></li><li>Perform trading permissions control checks against approved desk mandates, product permissions, system entitlements and operating standards.</li><li>Perform booking template and desk business model control checks to identify booking inconsistencies, inappropriate template usage or policy deviations.</li><li>Support review of internal trade booking controls and Islamic trade booking controls where applicable.</li><li>Review amendment and cancellation control evidence, including approvals, rationale, thresholds and escalation requirements.</li><li>Escalate breaches, repeated exceptions or unresolved control issues to the VP &amp; Head of GM MO Control &amp; Governance and relevant owner functions.<br>Risk Monitoring and Surveillance Support</li><li>Perform off-market trade monitoring checks and coordinate escalation of indicators requiring review by Product Control, Market Risk, Front Office or Compliance.</li><li>Support counterparty exposure monitoring activities by tracking exceptions, threshold breaches, pending clarifications and required stakeholder actions.<br>Validate completeness of monitoring outputs, exception comments, investigation evidence and escalation status.<br>Identify trends in off-market indicators, exposure breaches, late actions or recurring control exceptions.</li><li><p>Provide inputs into risk-monitoring dashboards, KRI reporting and governance forums.</p><br><p><strong>Reconciliations and Exception Governance</strong></p><br></li><li>Perform or oversee assigned internal reconciliation checks, including front-to-back, system-to-system, T0 and position-related reconciliations where applicable.</li><li>Support external reconciliation follow-up with custodians, counterparties, brokers, clearing channels or market infrastructure providers where applicable.</li><li>Track failed trades, alleged trades, settlement fails, aged breaks and unresolved exceptions within agreed escalation standards.</li><li>Coordinate root-cause analysis for recurring breaks, aged items and high-impact exceptions.</li><li><p>Ensure reconciliation evidence, exception commentary and remediation actions are complete, accurate and available for management review.</p><br><p><strong>Lifecycle Events and Control Support</strong></p><br></li><li>Monitor assigned lifecycle event controls, including credit events, corporate actions, settlement-related lifecycle updates and other post-trade control triggers where applicable.</li><li>Coordinate with Trade Support, Operations, Product Control, Market Risk and other stakeholders to ensure lifecycle-related control issues are investigated and escalated.</li><li>Track open lifecycle-event control items, evidence completion, owner actions and closure status.</li><li>Support timely escalation of high-impact lifecycle events or unresolved control matters to the VP &amp; Head of GM MO Control &amp; Governance.</li><li><p>Contribute to remediation of recurring lifecycle control issues through process clarification, control enhancement and stakeholder follow-up</p><br><p><strong>Reporting, MI and Governance Inputs</strong></p><br></li><li>Prepare inputs for management dashboards, KPI/KRI reporting, control packs and governance forums relating to assigned control activities.</li><li>Provide accurate commentary on exceptions, aged items, trends, breaches, remediation actions and control performance.</li><li>Support regulatory reporting quality oversight by tracking rejections, breaks, owner actions and remediation status where assigned.</li><li>Ensure reporting inputs are accurate, complete, timely and supported by appropriate evidence.</li><li><p>Support automation and dashboard enhancement opportunities for control reporting and issue tracking.</p><br><p><strong>Audit, RCSA and Control Evidence Support</strong></p><br></li><li>Support audit, RCSA, operational risk and control-effectiveness activities by preparing control evidence, issue status updates and remediation tracking.</li><li>Maintain auditable evidence for assigned controls, including source data, review notes, approvals, exception comments and closure records.</li><li>Assist in documenting process gaps, control issues, remediation plans and management action updates.</li><li>Support closure of audit and control-review actions within assigned responsibility areas.</li><li><p>Escalate overdue actions, missing evidence or unresolved audit/control issues to the VP &amp; Head of GM MO Control &amp; Governance.</p><br><p><strong>Stakeholder Management and Issue Resolution</strong></p><br></li><li>Coordinate with Front Office, GM MO Trade Support, Global Markets Operations, Market Risk, Product Control, Finance, Compliance, Technology, Credit and regional teams on control investigations and issue resolution.</li><li>Maintain clear communication on control findings, required actions, deadlines, owners and escalation status.</li><li>Provide independent challenge where control issues, incomplete evidence or recurring weaknesses are identified.</li><li>Support effective hand-offs between Trade Support execution activities and Control &amp; Governance oversight activities.</li><li><p>Promote a disciplined, evidence-based and timely escalation culture across assigned control processes.</p><br><p><strong>Process Improvement and Automation</strong></p><br></li><li>Identify opportunities to simplify controls, reduce manual effort, improve evidence capture and enhance reporting accuracy.</li><li>Participate in UAT, workflow design, dashboard development and automation initiatives impacting Control &amp; Governance processes.</li><li>Support standardisation of control checklists, control logs, escalation templates and governance reporting formats.</li><li>Contribute to continuous improvement initiatives to strengthen control effectiveness, reduce recurring issues and improve operational resilience.</li><li><p>Coach Specialists were assigned and support knowledge transfer across products and control processes.</p><br><p><strong>Frameworks, Boundaries and Decision-Making Authority</strong></p><br></li><li>Operate within Group policies, approved procedures, organisational governance frameworks and approved authorisation matrices.</li><li>Execute assigned controls and escalation activities within approved SOPs, operating standards, control libraries and evidence requirements.</li><li>Escalate material control issues, unresolved exceptions, aged breaks, regulatory reporting breaks, missing evidence and repeated process failures to the VP Head of GM MO Control &amp; Governance.</li><li>Maintain clear boundaries with GM MO Trade Support: Trade Support owns execution enablement, while Control &amp; Governance owns independent control monitoring, evidence, exception tracking and governance escalation.</li><li>Support audit, RCSA, KPI/KRI and control-effectiveness processes by maintaining accurate records, timely evidence and clear action tracking.</li><li><p>Exercise judgement within delegated authority for prioritising control reviews, coordinating issue resolution and escalating exceptions.</p><br><p><strong>Key Working Relationships</strong></p><br></li><li>Internal stakeholders include the VP &amp; Head of GM MO Control &amp; Governance, Head of Global Markets Middle Office, GM MO Trade Support, Front Office, Sales and Trading Desks, Global Markets Operations, Product Control, Market Risk, Finance, Compliance, Legal, Technology, Credit, Operational Risk, Internal Audit, Reference Data, KYC, GM Documentation, Service Governance and regional Middle Office teams.</li><li><p>External stakeholders may include counterparties, custodians, brokers, clearing channels, clearing houses, market infrastructure providers, external auditors and regulators where Control &amp; Governance support is required for investigation, evidence, reporting quality, reconciliation or exception resolution</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br></li><li>Bachelor’s degree in finance, Banking, Economics, Business Administration, Accounting, Risk Management or a related discipline; professional qualification preferred.</li><li>7+ years of experience in Global Markets Operations, Middle Office, Control, Governance, Reconciliations, Regulatory Reporting, Product Control, Market Risk, Collateral Management or related first-line control functions.</li><li>Strong understanding of Global Markets products including FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets and structured products.<br>Good knowledge of trade lifecycle controls, booking controls, amendment/cancellation controls, reconciliations, settlement-fail monitoring, lifecycle events and exception management.</li><li>Experience preparing control evidence, issue logs, reconciliation commentary, KPI/KRI inputs, audit evidence and management reporting.<br>Practical knowledge of systems and platforms such as Murex, MarkitWire, Bloomberg, reconciliation tools, regulatory reporting platforms and workflow/dashboard tools.</li><li>Strong stakeholder management, investigation, analytical, escalation and documentation skills.</li><li><p>Experience supporting process standardization, control enhancement, automation, UAT or operating-model change.<br>&nbsp;</p><br><p><strong>Preferred / Beneficial</strong></p><br><p><strong>Technical Knowledge and Competencies</strong></p><br></li><li>Global Markets Control &amp; Governance</li><li>Trade control execution</li><li>Trading permissions controls</li><li>Booking template controls</li><li>Internal and Islamic trade booking controls</li><li>Off-market trade monitoring</li><li>Counterparty exposure monitoring</li><li>Reconciliation and break tracking</li><li>Failed and alleged trade monitoring</li><li>Settlement-fail monitoring</li><li>Lifecycle event control support</li><li>Control evidence management</li><li>Regulatory reporting break tracking</li><li>KPI/KRI inputs and dashboards</li><li>RCSA and audit evidence support</li><li>Issue and action tracking</li><li>Murex, MarkitWire and Bloomberg knowledge</li><li>Workflow, reconciliation and reporting tools</li><li>SOPs and control libraries</li><li><p>Escalation protocols and governance packs</p><br><p><strong>Leadership and Behavioral Competencies</strong></p><br></li><li>Control mindset</li><li>Attention to detail</li><li>Independent challenge</li><li>Stakeholder management</li><li>Clear communication</li><li>Escalation discipline</li><li>Accountability and ownership</li><li>Analytical thinking</li><li>Issue-resolution focus</li><li>Collaboration across functions</li><li>Process improvement mindset</li><li>Ability to manage multiple priorities</li><li>Evidence-based decision support</li><li>Ability to work under time pressure</li><li>Formatting summary</li></ul> </div>