Doorman Jobs

At PURITY TECH® – Advanced Lung-Gard®, we are expanding our commercial team and looking for an experienced Sales Director to drive our growth across Dubai and Abu Dhabi.<br>If you are passionate about the HVAC industry and already have an established network of decision-makers, we would like to hear from you.<br>Position<br>Sales Director – HVAC (UAE)<br>Mandatory Requirements<br>* Minimum 5 years of sales experience in the HVAC industry.* Existing and active network of customers in Dubai and Abu Dhabi.* Proven experience selling HVAC products or solutions.* Strong relationships with MEP contractors, consultants, developers, hotel groups and Facility Management companies.* Demonstrated ability to generate new business and close complex B2B sales.* Excellent negotiation and presentation skills.* Fluent English (Arabic is considered an advantage).* UAE driving licence.<br>What You’ll Do<br>* Develop and execute the sales strategy for the UAE market.* Introduce PURITY TECH® to key industry players.* Generate new business opportunities and strategic partnerships.* Manage high-value customer relationships.* Expand our distribution and installation network.<br>What We Offer<br>✅ An innovative, patented Made in Italy technology.✅ A unique product with strong market differentiation.✅ Excellent growth opportunities.✅ Attractive compensation package with performance-based incentives.<br>If you have the experience, the network, and the ambition to be part of an innovative company improving indoor air quality, we would love to connect.<br>???? Please send your CV and a brief introduction via Linked In message or email us at: info@puritytech.me<br><br>About PURITY TECH®<br>PURITY TECH® – Advanced Lung-Gard® is an Italian company pioneering innovative indoor air quality solutions.<br>Our patented technology is the only true all-in-one HVAC air filtration upgrade currently available on the market, combining advanced filtration with active antiviral and antibacterial protection in a single solution.<br>Designed to upgrade existing HVAC filters without modifying air conditioning systems, PURITY TECH® actively reduces viruses and bacteria on contact while helping improve indoor air quality.<br>Independently tested according to ISO 18184:2019, PURITY TECH® has demonstrated up to 99.87% viral reduction, providing an immediate, cost-effective and sustainable solution for commercial, residential and public buildings. <br>Our mission is simple: protect people by making the air they breathe cleaner and safer.<br>Joining PURITY TECH® means becoming part of a fast-growing international company committed to innovation, sustainability, and creating healthier indoor environments across hotels, healthcare facilities, offices, schools, residential buildings and public spaces.<br>The only all-in-one technology. Made in Italy. Patented. Certified.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>1. Fully conversant with all hotel activities and facilities.<br> 2. Provide courteous and professional service at all times.<br> 3. Be well groomed at all times.<br> 4. Strive to please all guests and to continuously provide in-house facilities at every opportunity.<br> 5. Be able to sell the hotel’s products and promote sales within the hotel.<br> 6. Greet guests and visitors warmly with a smile.<br> 7. Coordinate with reception to execute arrivals and departures efficiently.<br> 8. Meet &amp; welcome all arriving guests at the entrance of the hotel and escort/direct them to reception for check-in.<br> 9. Unload cars and cabs for all arriving guests.<br> 10. Transport guest’s luggage to rooms in an efficient manner ensuring no damage is caused to the luggage, furniture, fixtures and walls.<br> 11. Collect luggage at guest room for departing guests in a timely manner and bring the luggage to lobby for check out.<br> 12. Handle guest luggage in case of a room move.<br> 13. Promptly deliver messages within the hotel.<br> 14. Load cars and taxis for departing guests, ensuring a polite and courteous farewell.<br> 15. Maintain an accurate record of check-in and check-out rooms.<br> 16. Adhere to the hotel’s policy on the storage of guest luggage.<br> 17. Delivery morning newspapers to the rooms.<br> 18. Maintain accurate control and records of all luggage left in his/her care, by entering information on work sheets and log books.<br> 19. Ensure that all function boards are kept up to date.<br> 20. Always represent the hotel in a positive manner, by being polite, friendly, and professional while on duty.<br> 21. Have a full knowledge of other Dusit &amp; Royal Princess Hotels &amp; Resorts.<br> 22. Ensure all trolleys are clean at all times.<br> 23. Ensure hotel lobby is kept clean and tidy.<br> 24. Provide relieve for doorman on request.</p><br><br> <p>25. Carries out Front Office requests for room changes, delivery of forms/reports or any other documents to the different sections of Dusit Hotel.<br> 26. Coordinate with security to help protect hotel property and to advice of any undesirables.</p><br><br> <p>COMMERCIAL RESPONSIBILITIES</p><br><br> <p>1. Communicates effectively with guests.<br> 2. To be a good sales person to promote hotel’s image and business.</p><br><br> <p>RELATIONSHIP</p><br><br> <p>1. Coordinates with concierge to ensure smooth operations and all activities of the hotel.<br> 2. To be able to communicate with guests effectively and efficiently.</p><br><br> <p>OTHERS</p><br><br> <p>• Continuous learning through own IDP.<br> • Any other duties as may be assigned by the superior.</p><br><br> <p>ACCOUNTABILITIES</p><br><br> <p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br> <p>COMPANY’S CULTURE</p><br><br> <p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENTS </p><br><br> <p>1. At least High Vocational diploma in any discipline.<br> 2. Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.<br> 3. Ability to communicate Basic English.<br> 4. Possess professional disposition with good communication and interpersonal skills.<br> 5. Physically strong. Ability to stand for a long period of time and lift luggage during duty.</p><br><br> <br><br> </div>

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.<br><br>Salaries And Benefits<br><br>Competitive Salary Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets /benefits provided by the hotel Medical Insurance Provided<br><br>Job Description<br><br>We are seeking an enthusiastic and detail-oriented Bellman to join our inspiring team. As a Bellman, you will be the first point of contact for our guests, creating memorable experiences through exceptional service and genuine hospitality. You will manage all porterage operations, assist with guest arrivals and departures, and ensure seamless coordination between front-of-house teams. This role is essential to maintaining our commitment to guest satisfaction and operational excellence.<br><br>Welcome all guests and residents with warmth and professionalism, providing directions and recommendations for hotel facilities. Supervise and participate in the handling, storage, and safekeeping of all incoming, outgoing, and stored baggage with meticulous attention to detail Coordinate and support guest arrival and departure experiences, working collaboratively with the doorman and reception teams Monitor valet parking operations, taxi queues, and hired car services according to established priorities and procedures Address guest inquiries and concerns promptly, escalating security incidents or complaints to the Duty Manager when appropriate Maintain the hotel entrance and driveway operations in accordance with established service standards and code of ethics Promote inter-hotel sales and in-house facilities to enhance the guest experience Ensure all tasks are performed in adherence with workplace safety and health policies and procedures Work closely with colleagues across all departments to deliver personalized and efficient service encounters Maintain the security and confidentiality of guest and hotel information at all times Perform additional duties and responsibilities as assigned by management<br><br>Qualifications<br><br>Candidate Profile<br><br>Knowledge and Experience<br><br>Minimum of 2 years of relevant experience in the hotel industry. Possesses strong interpersonal skills. Ascertains and addresses guest/colleague needs. Trains and motivates individuals and creates and maintains a cohesive team. Focuses on service with an eye for detail and an approachable attitude. Works well under pressure, analyzes and resolves problems, and exercises good judgment and with a high degree of professionalism. Prioritises and organises work assignments. Self-motivates and shows good initiative in a dynamic environment. Ensures security and confidentiality of guest and hotel information. Embraces and responds to change effectively.

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.<br><br>Salaries And Benefits<br><br>Competitive Salary Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets /benefits provided by the hotel Medical Insurance Provided<br><br>Job Description<br><br>We are seeking an enthusiastic and detail-oriented Bellman to join our inspiring team. As a Bellman, you will be the first point of contact for our guests, creating memorable experiences through exceptional service and genuine hospitality. You will manage all porterage operations, assist with guest arrivals and departures, and ensure seamless coordination between front-of-house teams. This role is essential to maintaining our commitment to guest satisfaction and operational excellence.<br><br>Welcome all guests and residents with warmth and professionalism, providing directions and recommendations for hotel facilities. Supervise and participate in the handling, storage, and safekeeping of all incoming, outgoing, and stored baggage with meticulous attention to detail Coordinate and support guest arrival and departure experiences, working collaboratively with the doorman and reception teams Monitor valet parking operations, taxi queues, and hired car services according to established priorities and procedures Address guest inquiries and concerns promptly, escalating security incidents or complaints to the Duty Manager when appropriate Maintain the hotel entrance and driveway operations in accordance with established service standards and code of ethics Promote inter-hotel sales and in-house facilities to enhance the guest experience Ensure all tasks are performed in adherence with workplace safety and health policies and procedures Work closely with colleagues across all departments to deliver personalized and efficient service encounters Maintain the security and confidentiality of guest and hotel information at all times Perform additional duties and responsibilities as assigned by management<br><br>Qualifications<br><br>Candidate Profile<br><br>Knowledge and Experience<br><br>Minimum of 2 years of relevant experience in the hotel industry. Possesses strong interpersonal skills. Ascertains and addresses guest/colleague needs. Trains and motivates individuals and creates and maintains a cohesive team. Focuses on service with an eye for detail and an approachable attitude. Works well under pressure, analyzes and resolves problems, and exercises good judgment and with a high degree of professionalism. Prioritises and organises work assignments. Self-motivates and shows good initiative in a dynamic environment. Ensures security and confidentiality of guest and hotel information. Embraces and responds to change effectively.

<br><p><strong>Market Research</strong></p><ul><li><p>Research Dubai's luxury hospitality industry</p></li><li><p>Identify premium villas, holiday homes, luxury apartments, and boutique hotels</p></li><li><p>Research exotic car rental companies, yacht operators, private chefs, wellness providers, and premium experience partners</p></li><li><p>Analyze competitors and market trends</p></li><li><p>Build a database of potential partners</p></li></ul><p><br></p><p><strong>Business Development</strong></p><ul><li><p>Reach out to prospective partners</p></li><li><p>Schedule meetings with property owners and business operators</p></li><li><p>Present Luxora's partnership opportunity</p></li><li><p>Build long-term relationships</p></li><li><p>Follow up with prospects</p></li></ul><p><br></p><p><strong>Partner Acquisition</strong></p><ul><li><p>Meet villa owners and property managers</p></li><li><p>Meet luxury car rental companies</p></li><li><p>Meet yacht operators</p></li><li><p>Meet concierge and experience providers</p></li><li><p>Meet premium hospitality businesses</p></li><li><p>Identify high-quality partnership opportunities</p></li></ul><p><br></p><p><strong>Property & Partner Evaluation</strong></p><ul><li><p>Visit partner locations</p></li><li><p>Assess quality and service standards</p></li><li><p>Capture photos and notes</p></li><li><p>Prepare evaluation reports</p></li><li><p>Recommend suitable partners</p></li></ul><p><br></p><p><strong>Business Support</strong></p><ul><li><p>Maintain CRM and partnership pipeline</p></li><li><p>Prepare market research reports</p></li><li><p>Support partnership negotiations</p></li><li><p>Coordinate with the founding team</p></li><li><p>Assist with strategic expansion initiatives</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p><strong>Who We're Looking For</strong></p><ul><li><p>Excellent communication and interpersonal skills</p></li><li><p>Confident meeting business owners and executives</p></li><li><p>Curious and proactive</p></li><li><p>Strong networking ability</p></li><li><p>Professional presentation</p></li><li><p>Organized and detail-oriented</p></li><li><p>Comfortable travelling across Dubai</p></li><li><p>Passion for luxury hospitality and premium brands<br></p></li></ul><br><p><strong>Preferred Background</strong></p><ul><li><p>Business Development</p></li><li><p>Hospitality</p></li><li><p>Tourism</p></li><li><p>Sales & Marketing</p></li><li><p>Real Estate</p></li><li><p>Business Administration<br></p></li></ul><p>Fresh graduates and final-year students are encouraged to apply.</p><p><br></p><p><strong>What You'll Learn</strong></p><ul><li><p>Luxury hospitality industry</p></li><li><p>Business development</p></li><li><p>Strategic partnerships</p></li><li><p>Market research</p></li><li><p>Sales and negotiation</p></li><li><p>Relationship management</p></li><li><p>Startup execution</p></li><li><p>Founder-level decision making</p></li></ul><p><br></p><p><strong>Why Join Luxora?</strong></p><ul><li><p>Work directly with the founders</p></li><li><p>Build partnerships with Dubai's leading luxury brands</p></li><li><p>Gain real-world business development experience</p></li><li><p>High ownership from day one</p></li><li><p>Fast career growth</p></li><li><p>Opportunity for a full-time role based on performance</p></li></ul>

Company Description Infinity Lifestyle Management & Concierge (ILMC) is a lifestyle management and concierge company that delivers personalized solutions and assistance to individuals, families, and businesses. ILMC focuses on simplifying daily life by managing schedules and tasks in a professional, efficient, and relaxing manner. By handling time-consuming responsibilities, the company helps clients reclaim quality time for family, friends, and personal interests. ILMC collaborates closely with clients to understand their specific needs and offers a broad range of tailored services to match individual lifestyle requirements. The team is committed to delivering high-quality service that enhances convenience and overall well-being. Role Description The Hostess role at ILMC is a full-time, on-site position based in Dubai. The Hostess will welcome and guide clients and guests, ensuring a warm, professional, and organized experience from arrival to departure. Daily tasks include managing reservations, coordinating seating or service flow, answering phone and in-person inquiries, and supporting concierge activities as needed. The Hostess will maintain an inviting environment, uphold service standards, and communicate client needs clearly to relevant team members. This role requires consistent client interaction, attention to detail, and a service-oriented approach aligned with ILMC’s commitment to personalized lifestyle management. Qualifications Presentable with grooming standards Strong interpersonal skills and customer service abilities to create a welcoming and professional client experience. Experience handling reservations and coordinating guest flow in a hospitality or concierge setting. Clear and professional communication skills, both verbal and written, to interact effectively with clients and team members. Excellent phone etiquette and comfort managing calls, inquiries, and appointment scheduling. Prior experience in hospitality, concierge services, or front-of-house roles is preferred. Ability to work on-site in Dubai, with a flexible and reliable approach to scheduling. Professional appearance and demeanor, with strong organization and time-management skills. Proficiency in English; additional language skills are an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a service-obsessed Residences Manager whose instincts have been shaped on the floor of a 5-star hotel.<br> This role sits at the intersection of luxury hospitality and premium residential living — where residents expect the polish of a hotel and the privacy of a home.<br> You will lead the entire resident experience lifecycle, from first move-in impression through to daily engagement, issue resolution, and community feel.<br> Your background in front-of-house management is your primary asset here; this is a role where how you make people feel matters as much as what you get done.<br> Competitive salary, based on experience and market benchmarks Employment visa and comprehensive medical insurance coverage Company laptop and all necessary tools to perform effectively Structured onboarding and training programme to ensure full integration from day one A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE Access to Driven's proprietary CRM, systems, and technology stack A collaborative, high-performance team culture that values accountability, innovation, and excellence Clear opportunities for career progression within a growing asset management platform Own the end-to-end resident experience — from pre-arrival welcome calls and move-in coordination to ongoing daily touchpoints that make residents feel genuinely looked after Lead, coach, and develop the front desk, concierge, and resident services team to deliver consistent 5-star service standards across all shifts Conduct regular resident interactions — in person, by phone, and in writing — in both Arabic and English with equal fluency and warmth Handle resident requests, complaints, and escalations with the same urgency and professionalism expected in a luxury hotel environment Oversee all front-of-house operations including reception coverage, visitor management, parcel handling, valet coordination, and concierge services Manage move-in and move-out processes, ensuring a seamless, well-communicated experience for residents and contractors alike Monitor and uphold community appearance, common area presentation, and service provider performance to brand standards Coordinate with FM, housekeeping, security, and maintenance teams to ensure resident-facing issues are resolved swiftly and communicated proactively Design and deliver resident engagement initiatives — community events, seasonal touches, welcome amenities — that elevate the living experience Track resident feedback, identify recurring pain points, and implement service improvements with measurable outcomes Support the leasing and handover team during new unit releases, ensuring brand-consistent presentations and documentation</span> </div>

300 Agents Became Millionaires With Metropolitan Premium Properties And we continue growing — with the ambitious goal to double that number. Despite current circumstances, our Penthouse team continues expanding its sales teams — stronger, more structured, and more future-focused than ever. In today’s environment, it is more important than ever for brokers to offer clients both secondary and off-plan properties, while also providing seamless escrow and conveyancing solutions. That’s where Metropolitan stands apart. Secure Closings — Even When Clients Cannot Travel. From reservation to transfer: Full escrow management, Dedicated conveyancing specialists, Legal & documentation support, End-to-end coordination. You don’t lose deals because of logistics. With 1,200+ professionals and long-standing top agency partnerships with all leading UAE developers, we provide access to premium inventory, early allocations, and structured deal flow. Our database includes 8,000+ properties, with 5,000 listings in Dubai and 3,000 in Abu Dhabi — enabling brokers to close across markets within one ecosystem, supported by in-house marketing, listing, and analytics teams.<br>Our Penthouse office provides the operational backbone that allows serious agents to focus on what they do best — negotiations and client relationships. If you are consistently closing AED 2M+ average deal values and looking to scale with stronger infrastructure behind you — let’s connect.

300 Agents Became Millionaires With Metropolitan. And we continue growing — with the ambitious goal to double that number. Despite current circumstances, Metropolitan Premium Properties continues expanding its sales teams — stronger, more structured, and more future-focused than ever. In today’s environment, it is more important than ever for brokers to offer clients both secondary and off-plan properties, while also providing seamless escrow and conveyancing solutions. That’s where Metropolitan stands apart. Secure Closings — Even When Clients Cannot Travel. From reservation to transfer: Full escrow management, Dedicated conveyancing specialists, Legal & documentation support, End-to-end coordination. You don’t lose deals because of logistics. With 1,200+ professionals and long-standing top agency partnerships with all leading UAE developers, we provide access to premium inventory, early allocations, and structured deal flow. Our database includes 8,000+ properties, with 5,000 listings in Dubai and 3,000 in Abu Dhabi — enabling brokers to close across markets within one ecosystem, supported by in-house marketing, listing, and analytics teams.<br>Metropolitan provides the operational backbone that allows serious agents to focus on what they do best — negotiations and client relationships. If you are consistently closing AED 2M+ average deal values and looking to scale with stronger infrastructure behind you — let’s connect.

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.<br><br>Salaries And Benefits<br><br>Competitive Salary Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets /benefits provided by the hotel Medical Insurance Provided<br><br>Job Description<br><br>Key Roles & Responsibilities<br><br>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned<br><br>Qualifications<br><br>PERSONAL ATTRIBUTES<br><br>Strong written and verbal communication skills in English Additional foreign language is preferred ( Russian, Turkish, Arabic). Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a multi-cultural team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able to exercise good judgment with difficult guests<br><br>Qualifications<br><br>Degree from School for Tourism & Hotel Management<br><br>Experience<br><br>Minimum 2 years Guest Relations experience preferably in a four or five-star hotel

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.<br><br>Salaries And Benefits<br><br>Competitive Salary Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets /benefits provided by the hotel Medical Insurance Provided<br><br>Job Description<br><br>KEY ROLES & RESPONSIBILITIES<br><br>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned<br><br>Qualifications<br><br>PERSONAL ATTRIBUTES<br><br>Strong written and verbal communication skills in English Additional foreign language is preferred ( Russian, Turkish, Arabic). Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a multi-cultural team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able to exercise good judgment with difficult guests<br><br>Qualifications<br><br>Degree from School for Tourism & Hotel Management<br><br>Experience<br><br>Minimum 2 years Guest Relations experience preferably in a four or five-star hotel

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a service-obsessed Residences Manager whose instincts have been shaped on the floor of a 5-star hotel.<br> This role sits at the intersection of luxury hospitality and premium residential living — where residents expect the polish of a hotel and the privacy of a home.<br> You will lead the entire resident experience lifecycle, from first move-in impression through to daily engagement, issue resolution, and community feel.<br> Your background in front-of-house management is your primary asset here; this is a role where how you make people feel matters as much as what you get done.<br> Competitive salary, based on experience and market benchmarks Employment visa and comprehensive medical insurance coverage Company laptop and all necessary tools to perform effectively Structured onboarding and training programme to ensure full integration from day one A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE Access to Driven's proprietary CRM, systems, and technology stack A collaborative, high-performance team culture that values accountability, innovation, and excellence Clear opportunities for career progression within a growing asset management platform Own the end-to-end resident experience — from pre-arrival welcome calls and move-in coordination to ongoing daily touchpoints that make residents feel genuinely looked after Lead, coach, and develop the front desk, concierge, and resident services team to deliver consistent 5-star service standards across all shifts Conduct regular resident interactions — in person, by phone, and in writing — in both Arabic and English with equal fluency and warmth Handle resident requests, complaints, and escalations with the same urgency and professionalism expected in a luxury hotel environment Oversee all front-of-house operations including reception coverage, visitor management, parcel handling, valet coordination, and concierge services Manage move-in and move-out processes, ensuring a seamless, well-communicated experience for residents and contractors alike Monitor and uphold community appearance, common area presentation, and service provider performance to brand standards Coordinate with FM, housekeeping, security, and maintenance teams to ensure resident-facing issues are resolved swiftly and communicated proactively Design and deliver resident engagement initiatives — community events, seasonal touches, welcome amenities — that elevate the living experience Track resident feedback, identify recurring pain points, and implement service improvements with measurable outcomes Support the leasing and handover team during new unit releases, ensuring brand-consistent presentations and documentation</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Start Your Journey With Us&nbsp;<br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.&nbsp;<br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process.<br>ESSENTIAL FUNCTIONS:<br>Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability&nbsp;<br>Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views)<br>Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents<br>Locate arriving, in-house and departed guests by name and room number<br>Competent in messaging functionality (creating, modifying, delivering, deleting)<br>Answer all phone calls adhere to the standards set forth within the Telephone &amp; Verbiage FOE<br>Transfer calls to an appropriate guest or department when requested by callers<br>Coordinate guest requests with all relevant department<br>Thoroughly conversant with all room types, décor and outlook<br>Communication and recording of complaints<br>Ensure full liaison with other members of the team&nbsp;<br>Strong communication with other areas, especially Front Office, Butlers and Housekeeping<br>Make sure all Starguest profiles are turned to “Complete” from incomplete lists <br>Report maintenance faults and damage to machines, furniture and fittings in all area of the hotel to the maintenance department.<br>Strong relationship with guests and internal customers<br>Prepare Wake Up Call log sheet for the following day and ensure this is handed over to the next shift<br>Ensure all Wakeup call requests are logged accurately&nbsp;<br>Give wake up calls for guests<br>Keep inventory of Butler On Call Items<br>GXP Basics (profiles, preferences, defects, reporting) are entered accurately and monitor existing profiles&nbsp;<br>Ensure daily shift hand over is completed thoroughly<br>QUALIFICATION STANDARDS<br>Education:<br>At Least 1 year of experience within the hospitality industry<br>Key Competencies<br>Communication skills<br>Organisational skills<br>Information system knowledge<br>Guest focus<br>Problem solving skills<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other&nbsp;VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and&nbsp;Butler&nbsp;for Hotel events, restaurant promotions, Limousine requirements and special&nbsp;VIP&nbsp;requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special&nbsp;requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li>Fluent English language proficiency (written and verbal)</li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Multilingual capabilities beneficial for our Abu Dhabi location</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul> </div>

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br><br>Summary: We are seeking a Coordinator, Wellness Administration ensuring seamless communication, coordination, and relationship management with physicians, specialists, functional medicine practitioners, nutritionists, therapists, laboratories, hospitals, pharmacies, health coaches, insurance providers, and international medical concierge services.<br><br>Essential Duties and Responsibilities:<br><br>Manage and coordinate all medical appointments for the Executive family, including annual health screenings, specialist consultations, diagnostic testing, and follow-up care Track referrals, treatment plans, and specialist recommendations Obtain, organize, and maintain medical records, reports, and test results Prepare concise medical summaries to support informed healthcare decisions Coordinate wellness programs, including supplement protocols, prescription renewals, and appointments with nutritionists, therapists, and health coaches Maintain wellness calendars and monitor key health milestones, treatments, and upcoming assessments Arrange healthcare services and priority medical appointments while travelling Coordinate medical transportation and support services when required Manage relationships with international concierge medicine and healthcare providers Ensure continuity of care during Executive family travel and overseas stays Develop and maintain a secure, centralized medical records system Organize laboratory results, imaging reports, prescriptions, and treatment plans Maintain comprehensive Executive family health timelines and ensure the highest standards of confidentiality and data security Manage insurance processes, including pre-authorizations, claims submissions, direct billing arrangements, and reimbursement tracking Review medical invoices for accuracy and liaise with healthcare providers and insurers to resolve billing issues Maintain accurate records of claims, approvals, payments, and related financial documentation<br><br>Requirements<br><br>Medical Admin background Exceptional discretion and confidentiality Medical terminology knowledge Experience coordinating specialists and hospitals Strong project management skills Excellent written communication<br><br>Benefits<br><br>Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting <br><br>Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Lady in Red is an iconic symbol of Kempinski and is in essence the Residence Ambassador (or First Lady). As an extended arm of the Residence Manager she welcomes, meets and farewells residents and guests and is responsible for the communication with all residents and guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to residents and guest well-being.<br><br>Under the guidance of the Operations Manager assess, evaluates and ensures that long-term and short-term of the goals residence are met. &nbsp;<br><ul><li>Supports and assists the front desk and concierge in the residence to ensure a smooth, prompt and effective service to all residents &amp; guests.&nbsp;</li><li>Substitutes the Front Office Duty Manager in their absence</li><li>Handles all residents &amp; guests’ comments &amp; complaints, as well as following up on resolving those.</li><li>Ensures that as per Kempinski Health &amp; Safety Policy the Fire Exits are free of obstacles.</li><li>Supports and assists all departments.</li><li>Ensures that all residents &amp; guests receives prompt, cordial attention and personal recognition and resolves related problems.</li><li>Inform and co-ordinate with other operating departments matters which may concern them.</li><li>Check all correspondence of the day’s arrivals to familiarize with arrived and arriving residents &amp; guests and their needs, follows up as required.</li><li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li><li>Ensures that all residence information is kept accurately and up to date.</li><li>Promotes in house sales and facilities to maximize residence revenues.</li><li>Understands and carries out duties in line with Residence Emergency Procedures.</li><li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li><li>Inspects outside areas on a daily basis.</li><li>Co-ordinates/assists security personnel in all related matters.</li><li>Responds promptly to any operational requests from residence sections.</li><li>Attends to referred and unsolved problematic situations.</li><li>Conduct efficient hand-over with coming team member.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the residence.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Start Your Journey With Us&nbsp;<br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.&nbsp;<br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>To assist guests with Concierge services including entertainment/dining bookings, sending and receiving courier packages and directing guests within and outside of the Hotel. To answer guest questions and resolve guest problems.&nbsp;<br>ESSENTIAL FUNCTIONS:&nbsp;<br>◆<br>Make bookings for Concierge Services as requested by guests&nbsp;<br>◆<br>Advise guests on local area (tourism or business locations, sights or events)&nbsp;<br>◆<br>Record all the bookings and activities in Alice portal&nbsp;<br>◆<br>Welcome guests and direct them to Reception&nbsp;<br>◆<br>Know regular guest names and requirements&nbsp;<br>◆<br>Accurate knowledge of hotel facilities and services&nbsp;<br>◆<br>Answer guest questions and resolve guest problems&nbsp;<br>◆<br>Promote the Hotel generally&nbsp;<br>◆<br>Know the names, functions and locations of the Management Team&nbsp;<br>◆<br>Ensure that guests receive their messages and faxes promptly&nbsp;<br>◆<br>Assist with guest luggage when required&nbsp;<br>◆<br>Be aware of daily functions, events, VIP and group arrivals&nbsp;<br>◆<br>To carry out any other duties as required<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: 2 years work experience on the same field in a Luxury Hotel Brand.<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>SPECIFIC DUTIES&nbsp;<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>SPECIFIC DUTIES&nbsp;<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>Specific Duties<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Be able to perform any additional scope of duties if requested by the Management.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>