Embedded Systems Engineer Jobs - Dubai UAE
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Odoo Technical Consultant to join our team. In this role, you will be responsible for the development, customization, and maintenance of Odoo ERP solutions. The ideal candidate will have a strong technical background in Odoo, with expertise in Python programming, the Odoo framework, and database management.</p><br><p><strong>Key Responsibilities</strong>:</p><ul><li><p>Work closely with functional consultants, internal technical teams, and business stakeholders to understand business requirements and convert them into technical specifications.</p></li><li><p>Develop, customize, and implement Odoo modules and workflows tailored to client needs.</p></li><li><p>Write efficient and high-quality Python code for the implementation of new features, functionalities, and integrations within the Odoo framework.</p></li><li><p>Handle Odoo ERP system configurations, including data migration, user access management, and security settings.</p></li><li><p>Conduct thorough testing and debugging of Odoo modules, addressing any issues or bugs that arise.</p></li><li><p>Collaborate with functional teams to ensure smooth integration of technical solutions into business processes.</p></li><li><p>Provide technical support and guidance to end-users, helping to resolve any technical challenges or issues.</p></li><li><p>Stay up to date with the latest Odoo developments, tools, and best practices, and apply them to improve Odoo system functionality and performance.</p></li><li><p>Collaborate with cross-functional teams such as project managers, functional consultants, and other technical experts to ensure the successful implementation and delivery of Odoo projects.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Extensive experience as an Odoo Technical Consultant with a proven track record in multiple Odoo implementation projects.</p></li><li><p>Proficient in Python programming and experienced with the Odoo framework.</p></li><li><p>Strong understanding of database management, particularly PostgreSQL.</p></li><li><p>Experience in customizing and extending Odoo modules using XML, JavaScript, and related technologies.</p></li><li><p>Familiarity with web technologies such as HTML, CSS, and JavaScript.</p></li><li><p>Strong analytical and problem-solving abilities to translate complex business requirements into effective technical solutions.</p></li><li><p>Excellent communication and interpersonal skills for effective collaboration with both technical and non-technical stakeholders.</p></li><li><p>Ability to work independently, handle multiple tasks, and meet project deadlines.</p></li><li><p>Experience with ERP systems and familiarity with related technologies (e.g., CRM, e-commerce) is preferred.</p></li><li><p>Odoo technical certifications or similar qualifications are a plus.</p></li><li><p>Proven expertise in troubleshooting complex Odoo issues.</p></li><li><p>Strong time management and organizational skills.</p></li><li><p>Minimum of 4 years of relevant experience.</p></li><li><p>Must have knowledge of Odoo sh and Odoo installation.</p><br></li></ul><p><strong>Preferred Domain Knowledge</strong>:</p><ul><li><p>Finance, Supply Chain Management (SCM), Retail</p></li></ul><p></p></section>
<p>Job Description:
- Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives.
- Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance.
- Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency.
- Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance.
- Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.</p><p>Qualifications:
- Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage.
- Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management.
- Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.</p>
<p><strong>Job Purpose</strong>:</p><br><p>Supervise & coordinate day to day Admin activities, liaise and establish sound business relationship with end-users, Authorities and colleagues and ensure that operations run smoothly.</p><br><p><strong>Functional Roles and Responsibilities:</strong></p><br><ul><li><p>Assist front line and back of house departments with any administration related queries</p></li><li><p>Resolve any issues within scope of accountability and communicate outcome to appropriate parties: pos equipment, credit card and currency devices, telephones, printers, pantry equipment, projector etc</p></li><li><p>Maintain necessary documentation system for efficient and orderly storage and retrieval of documents/information. Maintain and update all necessary records, files and database • Liaise with the maintenance department to ensure the repairs/works are carried out in an efficient manner</p></li><li><p>Raise LPO’s, and ensure timely follow up of the payments</p></li><li><p>Assist with in-store marketing activities such as distribution of brochures, delivery of gifts, monitoring admin part during the period of promotion</p></li><li><p>Coordinate the process of getting various external approvals for the store: police permit, mall approvals where appropriate etc</p></li><li><p>Procurement of consumables for the store by following all related processes (getting samples, quotes from suppliers, approvals from management etc) Planning, organizing and distributing of uniforms and stationery to the floors</p></li><li><p>Ensure that the store has high maintenance standards, in line with store standards guidelines at all the times: TV, sound systems, adequate shelving and fixtures on the shop floors and stockrooms etc</p></li><li><p>Facilitate timely requisition and distribution of employees’ documents such as passports, labor cards and other documents</p></li><li><p>Assist Store Operations Manager and Admin Executive in drafting and implementing admin related procedures in the store</p></li><li><p>Keep track of absence, leave time - such as short leave, sick leave, vacation, etc., for employees of the company/ division/ department/ location of your responsibility sphere, and follow-through with them to update their absence/ leave status on designated system/s including posting of information onto designated system/s on behalf of certain employees, as may be required.</p></li><li><p>Responsible for cascading HR/ employee/ company related information to employees of the company/ division/ department/ location of your responsibility sphere through appropriate communication channels</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fresh graduate or minimum experience in Administrative</p></li><li><p>Good Communication Skills.</p></li><li><p>Basic knowledge in MS Excel</p></li><li><p>Strong Communication in English</p></li><li><p>Basic MS office skills</p></li><li><p>UAE Nationals with family book</p></li></ul>
<ul><li><p>MEP Project Execution</p><ul><li><p>Assist in planning, coordinating, and monitoring MEP installation activities at project sites.</p></li><li><p>Coordinate mechanical, electrical, plumbing, HVAC, firefighting, and associated MEP works as applicable to the project.</p></li><li><p>Review approved drawings, specifications, method statements, material submittals, and project requirements.</p></li><li><p>Coordinate with MEP engineers, supervisors, subcontractors, consultants, and other project disciplines to ensure smooth execution.</p></li><li><p>Monitor site progress against project schedules and support timely completion of MEP activities.</p></li><li><p>Ensure MEP works are executed in accordance with approved drawings, specifications, project standards, and applicable authority requirements.</p></li><li><p>Identify site constraints, technical issues, and material requirements and coordinate appropriate solutions.</p></li><li><p>Support inspection, testing, pre-commissioning, and commissioning activities.</p></li><li><p>Coordinate with QA/QC teams for inspections, approvals, and closure of observations and NCRs.</p></li></ul><p>Store & Material Management</p><ul><li><p>Manage day-to-day site store activities, including receipt, inspection, storage, issuance, and preservation of MEP, civil, and electrical materials.</p></li><li><p>Verify materials against LPOs, delivery notes, approved material submittals, drawings, and purchase requirements.</p></li><li><p>Maintain accurate inventory records, bin cards, ERP entries, and material movement documentation.</p></li><li><p>Ensure materials are issued only against approved Material Requisitions (MR) and maintain complete traceability.</p></li><li><p>Maintain documentation including GRNs, MRs, MIRs, delivery challans, test certificates, inspection records, and return notes.</p></li><li><p>Ensure proper stacking, segregation, identification, and preservation of materials.</p></li><li><p>Monitor minimum and maximum stock levels and coordinate replenishment requirements with procurement and project teams.</p></li><li><p>Maintain segregation of approved, rejected, surplus, damaged, and returnable materials.</p></li><li><p>Conduct periodic physical stock verification and reconcile inventory with system records.</p></li><li><p>Ensure proper storage and preservation of sensitive MEP and electrical equipment, cables, fittings, tools, and consumables.</p></li><li><p>Coordinate with QA/QC to ensure materials are inspected and approved before release for installation.</p></li></ul><p>Project Coordination</p><ul><li><p>Coordinate with procurement and planning teams to ensure timely availability of materials as per project schedules.</p></li><li><p>Work closely with MEP engineers and construction teams to understand upcoming material requirements.</p></li><li><p>Coordinate with subcontractors and suppliers regarding material deliveries and site requirements.</p></li><li><p>Support preparation of material status reports, inventory reports, MEP progress reports, and project dashboards.</p></li><li><p>Assist in resolving material shortages, delivery delays, and site coordination issues.</p></li><li><p>Participate in project coordination meetings and provide updates on MEP and material status.</p></li></ul><p>HSE & Quality</p><ul><li><p>Ensure compliance with company, project, client, and UAE HSE requirements.</p></li><li><p>Maintain safe working and storage practices for MEP and construction materials.</p></li><li><p>Ensure proper handling, lifting, transportation, and storage of heavy and sensitive equipment.</p></li><li><p>Support implementation of approved method statements, risk assessments, ITPs, and quality procedures.</p></li><li><p>Coordinate with HSE and QA/QC teams to close safety and quality observations.</p></li><li><p>Maintain good housekeeping and safe access within MEP work areas and site stores.</p></li></ul><p>Team Management</p><ul><li><p>Supervise MEP supervisors, storekeepers, helpers, and other assigned personnel as required.</p></li><li><p>Allocate daily activities and monitor team performance and productivity.</p></li><li><p>Train store personnel on material handling, documentation, inventory control, and safety procedures.</p></li><li><p>Ensure compliance with company procedures and project requirements.</p></li><li><p>Support performance monitoring and development of team members.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications</p><ul><li><p>Diploma or Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, MEP Engineering, Civil Engineering, Logistics, Supply Chain, or a related discipline.</p></li><li><p>Additional certification in MEP, Stores, Inventory Management, Supply Chain, or Project Management will be an advantage.</p></li></ul><p>Experience</p><ul><li><p><strong>8–12 years of relevant experience</strong> in MEP construction, project execution, site stores, material management, or infrastructure projects.</p></li><li><p>Experience in <strong>power projects, substations, electrical infrastructure, EPC, or large-scale construction projects</strong> is preferred.</p></li><li><p>Strong experience in handling MEP/electrical materials and site store operations.</p></li><li><p>UAE/Dubai project experience is preferred.</p></li><li><p>Experience with <strong>DEWA, TRANSCO, or similar utility projects</strong> will be an advantage.</p></li><li><p>Candidates with combined <strong>MEP and project-store/material management experience</strong> are preferred.</p></li></ul><p>Technical Skills</p><ul><li><p>Good knowledge of MEP systems and construction activities.</p></li><li><p>Understanding of electrical, mechanical, plumbing, HVAC, firefighting, and associated MEP materials.</p></li><li><p>Knowledge of power/substation project materials will be an advantage.</p></li><li><p>Strong understanding of material receipt, inspection, storage, preservation, issuance, and reconciliation.</p></li><li><p>Knowledge of LPO, GRN, MR, MIR, delivery challans, material inspection, and test certificates.</p></li><li><p>Knowledge of inventory control, FIFO, stock reconciliation, and material traceability.</p></li><li><p>Working knowledge of ERP/SAP inventory management systems.</p></li><li><p>Proficiency in MS Excel and other MS Office applications.</p></li><li><p>Ability to read and interpret MEP drawings, specifications, BOQs, and material submittals.</p></li><li><p>Knowledge of HSE and quality requirements applicable to construction and MEP projects.</p></li></ul><p>Key Competencies</p><ul><li><p>MEP Project Coordination</p></li><li><p>Store & Inventory Management</p></li><li><p>Material Planning & Control</p></li><li><p>Team Supervision</p></li><li><p>Project Coordination</p></li><li><p>Problem Solving</p></li><li><p>Quality & HSE Awareness</p></li><li><p>Stakeholder Management</p></li><li><p>Planning & Organizing</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li></ul></li></ul><br><br><p><strong>Interview Details</strong></p><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
Live your potential with DFS Aviation Services We are a part of the DFS Group, one of the largest air navigation service providers in the world. We focus on the provision of air navigation services and the sale of software solutions, consulting, training services to airports and air navigation service providers worldwide. As a modern aviation company, we guarantee the perfect mix of proven experience and progressive ideas. High quality standards are just as much part of our philosophy as a lean organization, international networking and honest ambitions. We offer our employees and associates challenging and creative jobs with one of the most secure and attractive employers in Germany, in one of the most exciting industries.<br>Discover What's Possible DFS Aviation Services are currently looking for a highly motivated and qualified Tower/Aerodrome or Approach Air Traffic Controllers to join our team in Dubai, UAE. We offer you a challenging, creative opportunity, comprehensive on the job training as well as professional development opportunities. If selected, you will manage and control air traffic service ensuring a safe, orderly and expeditious flow of traffic for all aircraft operating within the assigned areas of responsibility.<br>We are looking for candidates who can communicate effectively through conveying a clear and concise information while thriving in a high-pressure environment and demonstrate collaboration through proactive teamwork and engagement with others, embodying the belief that the collective strength of the team surpasses the contributions of individual members.<br>This role will be based in Dubai International Airport (DXB) or Al Maktoum International Airport (DWC), at Dubai Air Navigation Services (DANS). Dans provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.<br>Your Responsibilities• Manage air traffic flow and provide operators with slot allocation information as required, to avoid congestion within or beyond dans’ assigned areas of responsibility.• Co-ordinate with the appropriate external agencies correctly and in a timely manner, including but not limited to adjacent ATCUs, UAE military and Airside Operations.• Adhere to regularity reporting of safety incident (ROSI) requirements, ensuring that the information provided is accurate, unambiguous, and complete.• Contribute to an atmosphere of trust in which people are encouraged to report safety related issues without the risk of punishment for actions, omissions or decisions taken by them which are commensurate with their experience and training but where gross negligence, willful violations and destructive acts are not tolerated.<br>Your Qualifications• A validated ATC Licence with an Aerodrome/Tower or Approach Radar rating• Ideally 3 years of experience in exercising that rating at a major International Airport• Comprehensive knowledge of ATC procedures and standards• Knowledge of aviation safety management systems• At least ICAO Level 4 in English proficiency• A valid Class 3 ATC Medical Certificate<br>What you get• A competitive salary package, that is excellent compared to industry standards.• An annual airfare allowance to visit your family and friends at home, contribution to your children's school costs, excellent medical insurance coverage for all our employees, and life insurance.• Work life balance based on fair, transparent and employee-friendly shift models, working hours and a generous leave entitlement.• Corporate culture which is characterized by professionalism, which has focused on staff and client needs for decades.• Sunny weather!<br>*Note: Assessments of Previous Competency (APC) will take place in Dubai throughout 2026.<br>We look forward to receiving your application stating your earliest possible starting date. If you are not free now, join one of our teams in the Middle East region at a time of your choice and become part of our talent pool – we are flexible and make things possible.<br>Working @ DASWorking at DFS Aviation Services means working in a diverse and dynamic team of professionals being passionate about advancing aviation safety and efficiency. Since 2017, the #DASTeam has grown to over 400 team members participating in various air traffic management projects at 17 locations in 6 countries.<br>Our people come from a variety of backgrounds, bringing unique skills and perspectives that enrich our company culture and drive innovation in air traffic management. From air traffic controllers to software developers and engineers, and from project managers to customer service experts, our #DASTeam works collaboratively to ensure the skies remain safe for everyone of us.
<ul><li><p><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Document Controller is responsible for managing all project documentation, correspondence, and administrative coordination within the department. This role ensures that all project records are accurately maintained, properly distributed, and securely archived using the organization's document management systems, including Aconex.</p></li><li><p>The position plays a critical role in maintaining transparency, traceability, and compliance across all project phases from initiation to handover.</p></li><li><p>Success in this role is measured by the effective organization of documentation, timely distribution, adherence to compliance standards, and support of project workflows.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Document Control & Management</strong></p><p><br></p><ul><li><p>Administer and manage the project document control system using Aconex.</p></li><li><p>Register, track, distribute and archive all incoming and outgoing correspondence, drawings, reports, RFIs, submittals and contractual documents.</p></li><li><p>Maintain accurate document logs and ensure proper version control.</p></li><li><p>Ensure timely circulation of documents to relevant stakeholders.</p></li><li><p>Monitor submission workflows and ensure adherence to approved document control procedures.</p></li></ul><p><br></p><p><strong>Aconex Administration</strong></p><p><br></p><ul><li><p>Set up and maintain project workflows, distribution matrices and access permissions within Aconex.</p></li><li><p>Ensure all consultants and contractors comply with document submission protocols.</p></li><li><p>Generate reports from Aconex on document status, overdue submissions and approval timelines.</p></li><li><p>Provide basic user support and coordination related to Aconex usage.</p></li></ul><p><br></p><p><strong>Meeting & Administrative Support</strong></p><p><br></p><ul><li><p>Organize meetings, prepare agendas and coordinate logistics.</p></li><li><p>Record and distribute meeting minutes in a timely and professional manner.</p></li><li><p>Maintain action trackers and follow up on pending items.</p></li><li><p>Provide administrative support to the Cultural Projects Department Director and team members.</p></li></ul><p><br></p><p><strong>Records & Archiving</strong></p><p><br></p><ul><li><p>Maintain both electronic and physical filing systems in compliance with organizational standards.</p></li><li><p>Ensure secure storage of sensitive and contractual documentation.</p></li><li><p>Support the preparation of final project documentation, including as-built records and handover files.</p></li><li><p>Ensure proper archiving of completed projects in accordance with audit and compliance requirements.</p></li></ul><p><br></p><p><strong>Communication & Coordination</strong></p><p><br></p><ul><li><p>Serve as the primary point of contact for document-related communication between consultants, contractors and internal stakeholders.</p></li><li><p>Ensure formal correspondence is issued in accordance with established templates and approval processes.</p></li><li><p>Track deadlines and ensure timely responses to official communications.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Proficiency in Aconex for document management and reporting.</p></li><li><p>Strong understanding of document numbering, version control, and records management.</p></li><li><p>Excellent organizational and communication skills.</p></li><li><p>Ability to manage confidential and sensitive documents professionally.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Bachelor's degree in Business Administration, Project Management, Engineering, Information Management or a related field.</p></li><li><p>Minimum 3-5 years of experience in document control or project administration, preferably within construction, engineering, real estate, cultural projects or similar.</p></li><li><p>Proven experience administering Aconex on complex projects involving multiple consultants, contractors, and internal stakeholders.</p></li><li><p>Strong knowledge of document control processes, procedures, and best practices.</p></li></ul></li></ul>
<ul><li><p>Support the daily administrative operations of the workshop to ensure smooth workflow and operational efficiency.</p></li><li><p>Maintain and update workshop documentation, job cards, and system records accurately.</p></li><li><p>Monitor job card status and ensure timely updates within SAP, EVHC, or other workshop management systems.</p></li><li><p>Track vehicle movement through reception, workshop, quality control, and delivery stages.</p></li><li><p>Assist in coordinating activities between Service Advisors, Technicians, Parts Department, and Workshop Management.</p></li><li><p>Prepare and distribute daily operational reports, vehicle status reports, technician allocation reports, and KPI dashboards.</p></li><li><p>Maintain accurate records of workshop activities, approvals, and service documentation.</p></li><li><p>Support workshop management in monitoring workshop utilization, productivity, and operational performance.</p></li><li><p>Ensure compliance with Aftersales operational processes and documentation standards.</p></li><li><p>Provide administrative support to improve workflow efficiency and customer service delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong administrative and organizational capabilities.</p></li><li><p>Understanding of automotive service and workshop operations.</p></li><li><p>Excellent coordination and communication skills.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p></li><li><p>Proficiency in workshop management and reporting systems.</p></li><li><p>Strong reporting and documentation management skills.</p></li><li><p>Ability to work effectively with cross-functional teams.</p></li><li><p>Good problem-solving and planning skills.</p></li><li><p>Strong Microsoft Office skills, particularly Excel and Outlook.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Diploma or Degree in Business Administration, Automotive Management, or a related field.</p></li><li><p>2–3 years of experience in workshop administration, service operations, automotive coordination, or a similar administrative role.</p></li><li><p>Knowledge of automotive workshop processes and vehicle service operations.</p></li><li><p>Experience working with workshop management systems such as SAP, EVHC, or similar platforms.</p></li><li><p>Strong administrative, reporting, and data management skills.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Strong attention to detail and ability to maintain accurate records.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Self-motivated, proactive, and able to work effectively within multicultural teams.</p></li></ul>
<ul><li><p>Project Construction & Execution</p><ul><li><p>Lead and manage day-to-day construction activities for power projects, including substation and electrical infrastructure works.</p></li><li><p>Plan and coordinate site activities in line with approved drawings, specifications, project schedules, method statements, and contractual requirements.</p></li><li><p>Monitor project progress against planned milestones and ensure timely completion of assigned activities.</p></li><li><p>Coordinate manpower, equipment, subcontractors, and resources to achieve project targets.</p></li><li><p>Review construction drawings, specifications, method statements, inspection requirements, and work procedures.</p></li><li><p>Coordinate with engineering, planning, procurement, QA/QC, HSE, and commissioning teams to resolve site issues and maintain project progress.</p></li><li><p>Supervise subcontractors and ensure compliance with approved work methods, quality standards, and project requirements.</p></li><li><p>Identify construction risks, delays, and technical issues and implement appropriate corrective actions.</p></li></ul><p>Electrical Works</p><ul><li><p>Oversee electrical installation and construction activities associated with substations and power infrastructure projects.</p></li><li><p>Ensure electrical works are executed in accordance with approved drawings, specifications, applicable standards, and client requirements.</p></li><li><p>Coordinate installation of electrical equipment, cables, panels, transformers, switchgear, control and protection systems, earthing, and associated systems.</p></li><li><p>Coordinate with testing and commissioning teams for inspection, testing, pre-commissioning, and energization activities.</p></li><li><p>Ensure proper coordination between civil, electrical, MEP, testing, and commissioning activities.</p></li><li><p>Review technical requirements and coordinate with consultants, clients, and utility authorities as required.</p></li><li><p>Ensure timely resolution of technical and site-related electrical issues.</p></li></ul><p>Stores & Material Management</p><ul><li><p>Manage project stores and ensure timely availability of civil, electrical, MEP, consumable, and other project materials.</p></li><li><p>Supervise receipt, inspection, storage, preservation, issuance, and reconciliation of materials.</p></li><li><p>Verify materials against LPOs, delivery notes, approved submittals, drawings, and material requirements.</p></li><li><p>Maintain accurate inventory records, ERP entries, bin cards, GRNs, MRs, MIRs, delivery documents, test certificates, and return notes.</p></li><li><p>Ensure materials are issued only against approved Material Requisitions and maintain complete traceability.</p></li><li><p>Monitor minimum and maximum stock levels and coordinate replenishment with procurement and project teams.</p></li><li><p>Ensure proper segregation of approved, rejected, surplus, damaged, and returnable materials.</p></li><li><p>Implement appropriate storage, preservation, FIFO, housekeeping, and material-handling practices.</p></li><li><p>Conduct periodic physical stock verification and reconciliation to minimize shortages, losses, and excess inventory.</p></li><li><p>Coordinate with QA/QC for material inspections and ensure that only approved materials are released for construction.</p></li></ul><p>HSE & Quality</p><ul><li><p>Ensure strict compliance with company, project, client, and UAE HSE requirements.</p></li><li><p>Promote a strong safety culture across construction, electrical, and store operations.</p></li><li><p>Ensure work is carried out in accordance with approved method statements, risk assessments, ITPs, and quality procedures.</p></li><li><p>Coordinate with QA/QC and HSE teams to identify and close quality and safety observations.</p></li><li><p>Ensure proper handling and storage of electrical equipment, chemicals, cables, and other sensitive materials.</p></li><li><p>Support internal, client, consultant, and authority audits and ensure timely closure of observations.</p></li></ul><p>Team & Stakeholder Management</p><ul><li><p>Lead and supervise construction engineers, electrical engineers, store personnel, supervisors, technicians, and subcontractor teams as applicable.</p></li><li><p>Allocate responsibilities, monitor performance, and ensure effective utilization of manpower.</p></li><li><p>Conduct regular coordination meetings with project stakeholders and provide progress updates.</p></li><li><p>Liaise with clients, consultants, subcontractors, suppliers, procurement, and internal departments.</p></li><li><p>Prepare and review project reports, material status reports, progress updates, and management dashboards.</p></li><li><p>Drive continuous improvement in construction execution, electrical installation, material management, productivity, and project delivery.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications</p><ul><li><p>Bachelor’s Degree in Civil Engineering, Electrical Engineering, Mechanical Engineering, Supply Chain, Logistics, or a related discipline.</p></li><li><p>Diploma holders with extensive relevant power-project experience may also be considered.</p></li><li><p>Additional qualifications in Project Management, Supply Chain, Stores Management, or Electrical Engineering will be an advantage.</p></li></ul><p>Experience</p><ul><li><p>Typically <strong>10–15+ years of relevant experience</strong> in construction, electrical infrastructure, power projects, substations, EPC projects, or project stores/material management.</p></li><li><p>Strong experience in <strong>substation, transformer, power transmission, electrical infrastructure, or utility projects</strong> is preferred.</p></li><li><p>Candidates should have demonstrated experience managing multidisciplinary project teams and site operations.</p></li><li><p>UAE/Dubai project experience is preferred, particularly experience with utility or major infrastructure projects.</p></li><li><p>Experience working with <strong>DEWA / TRANSCO or similar utility authorities</strong> will be an advantage.</p></li></ul><p>Technical Skills</p><ul><li><p>Strong knowledge of power project construction and electrical infrastructure.</p></li><li><p>Knowledge of substation construction, electrical installation, equipment installation, testing, and commissioning.</p></li><li><p>Understanding of civil and electrical project materials and their storage/preservation requirements.</p></li><li><p>Knowledge of project planning, scheduling, resource management, and subcontractor management.</p></li><li><p>Strong understanding of QA/QC and HSE requirements for power and construction projects.</p></li><li><p>Knowledge of inventory control, material reconciliation, ERP/SAP systems, and project store documentation.</p></li><li><p>Proficiency in MS Office, particularly Excel and project reporting tools.</p></li><li><p>Strong understanding of drawings, specifications, BOQs, method statements, and inspection procedures.</p></li></ul><p>Key Competencies</p><ul><li><p>Project & Construction Management</p></li><li><p>Electrical & Power Infrastructure Knowledge</p></li><li><p>Material & Store Management</p></li><li><p>Team Leadership</p></li><li><p>Planning & Coordination</p></li><li><p>Problem Solving</p></li><li><p>Stakeholder Management</p></li><li><p>Cost & Resource Control</p></li><li><p>Quality & HSE Management</p></li><li><p>Decision Making</p></li><li><p>Communication & Negotiation</p></li></ul></li></ul><br><br><p><strong>Interview Details</strong></p><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
Overview<br><br>Job Description<br><br>WELCOME TO SITA<br><br>We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.<br><br>You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?<br><br>Are you ready to love your job? The adventure begins right here, with you, at SITA.<br><br>PURPOSE<br><br>The Business Development Senior Manager is accountable for engaging with Sales across their assigned Territory or Market Segment to achieve retention revenue new business growth and client satisfaction goals within the designated territory and accounts for one or more SITA Business Lines. They bring ATI and technology subject matter expertise and business acumen of our customers business processes. With Sales Reps they engage in a consultative selling approach throughout the course of a deal building customers' and sales reps' awareness of offerings and helping reps improve their confidence and capabilities.* SITA Business Lines: Communications & Infrastructure; Baggage Management; Airport Operations; Passenger Operations; Border Management.<br><br>Key Responsibilities<br><br>Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline. Proposal development and response. Assist sales reps with active opportunities ensuring that the appropriate product or business solution is included in sales proposals. Respond to requests for information and requests for proposal. Serve as a source for current collateral reference guides value statements and presentations.* Competitive intelligence. Arm sales reps with knowledge messaging ideas and suggested tactics to help win in competitive situations. Demonstrate mastery of competitors' products tactics strategies and pricing. Leverage the organization's existing communication and collaboration tools (e.g. Chatter Jive) to share frequently asked questions competitive intelligence and frequently used/successful content.* Objection response. Capture and communicate common buyer objections and outline the ideal responses to frequently asked customer questions ? helping reduce unproductive sales engagements strengthen field marketing outbound messages and influence product development to create future offerings. Provide assistance on specific nuances of product features or customer experiences.* Customer success stories. In collaboration with product marketing product management and/or sales enablement develop and communicate customer case studies or other success stories by showing where and how the product or solution was implemented and the commercial value SITA brought to the customer.* Sales playbooks. In conjunction with marketing and sales enablement develop business solution product vertical and buying center playbooks that provide current relevant and customized content for sales reps. Adapting value propositions case studies or ROI examples to prospects' needs reduces the amount of time each sales rep must spend on creating messages and improves the relevance and quality of interactions during each phase of the sales cycle. Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline.<br><br>Qualifications<br><br>Experience<br><br>7+ years proven success in generating revenue growth in a sales and/or business development role* 5+ years relevant industry and/or market segment experience* 5+ years relevant product experience preferred* Tele prospecting background preferred* Previous marketing experience desirable* Track record of achieving/exceeding sales targets* Track record of building client relationship at Senior Management level* Track record of building and implementing business development plans incl. assessing analyzing tracking & consolidating market data<br><br>Knowledge & Skills<br><br>PROFESSION COMPETENCIES<br><br>Articulating key messages Business case planning Collaborative Competitive Capability Configuration/pricing/quoting systems Consultative Selling Demand creation/prospecting Desire for continuous improvement Disciplined Entrepreneurial mindset Ethics and Integrity Goal oriented Result oriented High energy Interpersonal skills Manage Time Marketing automation Negotiation Networking Opportunity management Pipeline/forecast management Presentation skills Problem Solving Proposal/RFP systems Sales Process Knowledge Self-motivated Social media experience Web conferencing/telepresence Writing skills<br><br>CORE COMPETENCIES<br><br>Adhering to Principles & Values Communication Creating & Innovating Customer Focus Developing Talent Impact & Influence Leading Execution Managing Performance Results Orientation Strategic & Commercial Thinking Teamwork Visionary Thinking & Leading Change<br><br>Education & Qualifications<br><br>Bachelor's degree required Master's degree/MBA preferred<br><br>What We Offer<br><br>We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br><br>???? Flex Week: Work from home up to 2 days/week (depending on your team's needs)<br><br>⏰ Flex Day: Make your workday suit your life and plans.<br><br>???? Flex-Location: Take up to 30 days a year to work from any location in the world.<br><br>???? Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.<br><br>???? Professional Development: Level up your skills with our training platforms, including Linked In Learning!<br><br>???? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.<br><br>SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.sita.aero Job Function: Sales Company Industry/<br><br>Sector: IT Services and IT Consulting<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Overview<br><br>Job Description<br><br>WELCOME TO SITA<br><br>We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.<br><br>You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?<br><br>Are you ready to love your job? The adventure begins right here, with you, at SITA.<br><br>PURPOSE<br><br>The Business Development Senior Manager is accountable for engaging with Sales across their assigned Territory or Market Segment to achieve retention revenue new business growth and client satisfaction goals within the designated territory and accounts for one or more SITA Business Lines. They bring ATI and technology subject matter expertise and business acumen of our customers business processes. With Sales Reps they engage in a consultative selling approach throughout the course of a deal building customers' and sales reps' awareness of offerings and helping reps improve their confidence and capabilities.* SITA Business Lines: Communications & Infrastructure; Baggage Management; Airport Operations; Passenger Operations; Border Management.<br><br>Key Responsibilities<br><br>Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline. Proposal development and response. Assist sales reps with active opportunities ensuring that the appropriate product or business solution is included in sales proposals. Respond to requests for information and requests for proposal. Serve as a source for current collateral reference guides value statements and presentations.* Competitive intelligence. Arm sales reps with knowledge messaging ideas and suggested tactics to help win in competitive situations. Demonstrate mastery of competitors' products tactics strategies and pricing. Leverage the organization's existing communication and collaboration tools (e.g. Chatter Jive) to share frequently asked questions competitive intelligence and frequently used/successful content.* Objection response. Capture and communicate common buyer objections and outline the ideal responses to frequently asked customer questions ? helping reduce unproductive sales engagements strengthen field marketing outbound messages and influence product development to create future offerings. Provide assistance on specific nuances of product features or customer experiences.* Customer success stories. In collaboration with product marketing product management and/or sales enablement develop and communicate customer case studies or other success stories by showing where and how the product or solution was implemented and the commercial value SITA brought to the customer.* Sales playbooks. In conjunction with marketing and sales enablement develop business solution product vertical and buying center playbooks that provide current relevant and customized content for sales reps. Adapting value propositions case studies or ROI examples to prospects' needs reduces the amount of time each sales rep must spend on creating messages and improves the relevance and quality of interactions during each phase of the sales cycle. Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline.<br><br>Qualifications<br><br>Experience<br><br>7+ years proven success in generating revenue growth in a sales and/or business development role* 5+ years relevant industry and/or market segment experience* 5+ years relevant product experience preferred* Tele prospecting background preferred* Previous marketing experience desirable* Track record of achieving/exceeding sales targets* Track record of building client relationship at Senior Management level* Track record of building and implementing business development plans incl. assessing analyzing tracking & consolidating market data<br><br>Knowledge & Skills<br><br>PROFESSION COMPETENCIES<br><br>Articulating key messages Business case planning Collaborative Competitive Capability Configuration/pricing/quoting systems Consultative Selling Demand creation/prospecting Desire for continuous improvement Disciplined Entrepreneurial mindset Ethics and Integrity Goal oriented Result oriented High energy Interpersonal skills Manage Time Marketing automation Negotiation Networking Opportunity management Pipeline/forecast management Presentation skills Problem Solving Proposal/RFP systems Sales Process Knowledge Self-motivated Social media experience Web conferencing/telepresence Writing skills<br><br>CORE COMPETENCIES<br><br>Adhering to Principles & Values Communication Creating & Innovating Customer Focus Developing Talent Impact & Influence Leading Execution Managing Performance Results Orientation Strategic & Commercial Thinking Teamwork Visionary Thinking & Leading Change<br><br>Education & Qualifications<br><br>Bachelor's degree required Master's degree/MBA preferred<br><br>What We Offer<br><br>We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br><br>???? Flex Week: Work from home up to 2 days/week (depending on your team's needs)<br><br>⏰ Flex Day: Make your workday suit your life and plans.<br><br>???? Flex-Location: Take up to 30 days a year to work from any location in the world.<br><br>???? Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.<br><br>???? Professional Development: Level up your skills with our training platforms, including Linked In Learning!<br><br>???? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.<br><br>SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.sita.aero Job Function: Sales Company Industry/<br><br>Sector: IT Services and IT Consulting<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Department: Training and Quality Location: UAE<br><br>Description<br><br>About us:<br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br><br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br><br>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing Fin Tech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br><br>Role Overview:<br><br>We’re looking for an Experience Lead to connect the CX insights with Product ideation at Tabby.<br><br>This role represents the CX team at the product table — bringing together customer insights, agent reality, operational constraints, and quality signals to influence product decisions, challenge assumptions, and drive meaningful improvements. It returns to CX the Product ideas and insights that improve the CS content & processes and bring better clarity for support teams.<br><br>You will directly author and maintain CX content for your product scope, working closely with Product teams to ensure accuracy and clarity. You will not own Product decisions or operational execution, but you will use first-hand CX insight and personal judgment to surface experience gaps, inform content, and flag CX risks early.<br><br>This is a high-impact, senior individual contributor role requiring strong judgment, credibility with Product leaders, and the confidence to push back when customer or agent experience is at risk.<br><br><br><br><br>Key Responsibilities<br><br>CX Product Partnership Represent agent feedback and anecdotal customer insights in close alignment with Product, and author CX content grounded in real agent and customer experience.<br><br>Represent consolidated CX insights in product discussions, roadmap reviews, and release planning<br><br>Utilize the Voice of Customer (VoC), Voice of Agent (VoA), Quality findings, and personal judgement to help reveal gaps between Product vision and Agent/customer experience observed through the support function<br><br>Challenge Product decisions where CX risk, friction, or downstream operational impact is identified<br><br>Ensure CX considerations are embedded early — not retrofitted after release<br><br><br><br><br>2. Agent Enablement & Content Oversight<br><br>Lead the creation and continuous improvement of agent-facing content (guides, FAQs, walkthroughs, macros, and storyboards).<br><br>Translate complex product updates, workflows, and policies into clear, practical, and scannable materials.<br><br>Own all product-related content across CX platforms, ensuring timely updates and alignment with Product releases.<br><br>Ensure CX-critical updates are understood, prioritised, and implemented by the right teams<br><br><br><br>3. Insights, Friction & Impact Monitor ticket trends, agent feedback, and QA results to detect recurring friction points.<br><br>Identify recurring issues, systemic breakdowns, and experience gaps across channels<br><br>Drive insight-to-action loops by translating CX signals into clear product and process recommendations<br><br>Partner with Analytics, Ops, and Quality to validate impact and track outcomes<br><br>4. Governance & CX Representation Ensure CX risks, dependencies, and readiness gaps are clearly surfaced and escalated when needed<br><br>Facilitate structured feedback loops between CX, Product, Ops, and Quality Maintain clarity on ownership, decisions, and follow-ups across teams.<br>Be a trusted, senior CX voice who balances partnership with healthy challenge.<br><br><br><br><br><br>Skills, Knowledge & Expertise<br><br>5+ years of experience in CX Product Operations, Process Excellence, CX Leadership, or CX Service Management, with hands-on experience in CX Content writing. Strong background in tech, digital banking, or top-tier financial services is preferred Proven experience influencing Product teams using CX insights and operational data Deep understanding of how product decisions translate into real frontline and customer impact Strong analytical mindset — comfortable working with trends, drivers, and root causes Excellent stakeholder management skills — able to influence, challenge, and align senior partners Fluent English and Arabic (mandatory)<br><br><br>Job Benefits<br><br>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team. A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company’s employee stock options program. Health Insurance. Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.
Role Profile:Lead and evolve Starbucks MENA’s social media presence across all owned platforms, driving meaningful engagement, cultural relevance and sustainable audience growth. This role is responsible for developing a best-in-class organic social strategy that balances global brand consistency with local market relevance, ensuring Starbucks remains culturally connected and conversation-worthy across the MENA region. The Social Media Manager will bring deep platform expertise, strong strategic thinking and a passion for digital culture, translating insights into content and campaigns that build brand affinity, drive engagement and strengthen Starbucks’ position as a leader in social-first marketing.<br> Key Responsibilities - Social Media Strategy Develop and lead the organic social media strategy across all Starbucks MENA channels. Define the role and purpose of each platform, ensuring content is tailored to platform behaviours rather than duplicated. Build annual and seasonal social media roadmaps aligned to business priorities and marketing campaigns. Continuously evolve the social strategy based on audience behaviour, platform developments and emerging trends. - Platform Expertise Own the social ecosystem across: Meta (Instagram & Facebook) Tik Tok Snapchat You Tube Emerging platforms as and when appropriate/needed - The role requires deep understanding of: Platform algorithms Content optimisation Organic reach strategies Audience behaviours Platform-specific storytelling Best practices for social-first content - Content Strategy Develop a robust always-on organic content strategy that grows engagement and followers. Build content pillars that resonate with different audiences across MENA. Ensure content reflects local culture while remaining true to the Starbucks global brand. Champion culturally relevant, timely and trend-driven content opportunities. Partner with creative teams and agencies to develop best-in-class social-first creative. - Audience Growth & Engagement Drive measurable growth in followers, engagement, reach and community health. Identify opportunities to improve organic performance through experimentation and optimisation. Create initiatives that increase conversation, sharing and advocacy. - Community Management Manage Community Management team to ensure consistent brand voice and timely engagement. Develop response frameworks and engagement strategies. Identify opportunities to turn conversations into brand-building moments. Monitor sentiment and surface actionable consumer insights. - Performance & Analytics Define KPIs and success metrics for each platform. Monitor and analyse performance using platform analytics and reporting tools. Translate data into actionable recommendations. Present performance updates and strategic recommendations to senior stakeholders. Stay informed on industry benchmarks and competitor performance. - Cultural & Consumer Insights Maintain a strong understanding of Gen Z and Millennial behaviours across key MENA markets. Monitor emerging digital trends, creators, memes and cultural moments. Identify opportunities for Starbucks to participate authentically in conversations. Translate audience insights into content and campaign recommendations. - Cross-functional Collaboration Partner with Performance Marketing, PR, Loyalty and Creative teams to deliver integrated campaigns. Work closely with regional and global stakeholders to ensure alignment while adapting content for local relevance. Manage external agencies and creators to deliver best-in-class work.<br> Experience & Qualification:5–7+ years of experience in social media, digital marketing or content strategy. Experience managing multiple large-scale social media platforms for a leading consumer brand or agency. Strong understanding of social media strategy beyond content creation/ publishing. Proven track record of growing organic audiences and improving engagement. Experience managing agencies and creative partners. Experience working across multiple markets is highly desirable. Experience within FMCG, retail or lifestyle brands preferred. Arabic Speaker preferred<br> Knowledge & Skills - Technical Expertise Deep knowledge of Meta, Tik Tok, Snapchat and You Tube ecosystems. Strong understanding of platform algorithms and product features. Expertise in social analytics and performance measurement. Knowledge of social listening and community management best practices. Understanding of creator marketing and influencer ecosystems. - Strategic Thinking Ability to develop long-term social strategies linked to business objectives. Strong commercial mindset with an understanding of how social supports brand and business growth. Comfortable balancing global brand standards with local cultural relevance. - Leadership Strong stakeholder management and influencing skills. Ability to manage agencies and external partners. Excellent presentation and communication skills.<br> What Success Looks Like:Strong, measurable growth in followers and engaged communities across all key platforms. Increased organic reach and engagement driven by platform-first content strategies. Starbucks recognised as one of the most culturally relevant and socially engaging brands across MENA. Consistent delivery of high-performing content tailored to each platform. Data-driven optimisation embedded into planning and execution. Strong collaboration across cross functional team A healthy balance between global brand consistency and authentic local relevance across the region.
Department: Training and Quality<br><br>Employment Type: Full Time<br><br>Location: UAE<br><br>Reporting To: Mariam Aerabe<br><br>Description<br><br>About us:<br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br><br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br><br>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing Fin Tech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br><br>Role Overview:<br><br>We’re looking for an Experience Lead to connect the CX insights with Product ideation at Tabby.<br><br>This role represents the CX team at the product table — bringing together customer insights, agent reality, operational constraints, and quality signals to influence product decisions, challenge assumptions, and drive meaningful improvements. It returns to CX the Product ideas and insights that improve the CS content & processes and bring better clarity for support teams.<br><br>You will directly author and maintain CX content for your product scope, working closely with Product teams to ensure accuracy and clarity. You will not own Product decisions or operational execution, but you will use first-hand CX insight and personal judgment to surface experience gaps, inform content, and flag CX risks early.<br><br>This is a high-impact, senior individual contributor role requiring strong judgment, credibility with Product leaders, and the confidence to push back when customer or agent experience is at risk.<br><br>Key Responsibilities<br><br>CX Product Partnership<br><br>Represent agent feedback and anecdotal customer insights in close alignment with Product, and author CX content grounded in real agent and customer experience. Represent consolidated CX insights in product discussions, roadmap reviews, and release planning Utilize the Voice of Customer (VoC), Voice of Agent (VoA), Quality findings, and personal judgement to help reveal gaps between Product vision and Agent/customer experience observed through the support function Challenge Product decisions where CX risk, friction, or downstream operational impact is identified Ensure CX considerations are embedded early — not retrofitted after release Agent Enablement & Content Oversight Lead the creation and continuous improvement of agent-facing content (guides, FAQs, walkthroughs, macros, and storyboards). Translate complex product updates, workflows, and policies into clear, practical, and scannable materials. Own all product-related content across CX platforms, ensuring timely updates and alignment with Product releases. Ensure CX-critical updates are understood, prioritised, and implemented by the right teams Monitor ticket trends, agent feedback, and QA results to detect recurring friction points. Identify recurring issues, systemic breakdowns, and experience gaps across channels Drive insight-to-action loops by translating CX signals into clear product and process recommendations Partner with Analytics, Ops, and Quality to validate impact and track outcomes Ensure CX risks, dependencies, and readiness gaps are clearly surfaced and escalated when needed Facilitate structured feedback loops between CX, Product, Ops, and Quality Maintain clarity on ownership, decisions, and follow-ups across teams. Be a trusted, senior CX voice who balances partnership with healthy challenge. <br><br><br>Skills, Knowledge & Expertise<br><br> 5+ years of experience in CX Product Operations, Process Excellence, CX Leadership, or CX Service Management, with hands-on experience in CX Content writing. Strong background in tech, digital banking, or top-tier financial services is preferred Proven experience influencing Product teams using CX insights and operational data Deep understanding of how product decisions translate into real frontline and customer impact Strong analytical mindset — comfortable working with trends, drivers, and root causes Excellent stakeholder management skills — able to influence, challenge, and align senior partners Fluent English and Arabic (mandatory)<br><br><br>Job Benefits<br><br>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team. A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company’s employee stock options program. Health Insurance. Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.
Live your potential with DFS Aviation Services We are a part of the DFS Group, one of the largest air navigation service providers in the world. We focus on the provision of air navigation services and the sale of software solutions, consulting, training services to airports and air navigation service providers worldwide. As a modern aviation company, we guarantee the perfect mix of proven experience and progressive ideas. High quality standards are just as much part of our philosophy as a lean organization, international networking and honest ambitions. We offer our employees and associates challenging and creative jobs with one of the most secure and attractive employers in Germany, in one of the most exciting industries.<br>Discover What's Possible DFS Aviation Services are currently looking for a Safety Investigator to take responsibility in conducting investigations into safety-related occurrences in line with GCAA and ICAO regulatory requirements, as well as dans internal Safety Management Manual (SMM). The role contributes to organizational learning by identifying causal and contributing factors and ensuring that investigation outputs support continuous safety improvement.<br>We are looking for a candidate who can communicate effectively, demonstrate strong problem-solving and decision-making skills under pressure, and work closely with our stakeholders with professionalism and discretion.<br>This opportunity will be with Dubai Air Navigation Services (dans). Dans provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.<br>In this role you will be based in Al Maktoum Airport (DWC) with regular visits to Dubai International Airport (DXB), reporting directly to the Safety Team Leader.<br>Your Responsibilities Conduct investigations into safety incidents and occurrences in compliance with ICAO Annex 13, GCAA CARs, and dans policies and procedures. Complete structured investigation outputs including causal analysis and clearly defined safety recommendations to prevent recurrence in line with dans safety methodologies. Ensure all investigation activities are conducted with professionalism, objectivity, and in strict confidentiality. Support operational units in implementing safety recommendations and contribute to effective resolution of findings. Escalate significant non-conformities, safety performance concerns, or trends to the Team Leader Safety in a timely manner. Contribute to the development, review, and enhancement of investigation processes, guidance materials, and documentation in line with evolving best practices and regulatory requirements. Support the delivery of safety awareness sessions and investigation-related training for operational personnel. Identify opportunities to improve investigation techniques and tools based on case experience and international developments. Contribute to the development of just culture principles and promote a learning-focused approach to incident management.<br>Your Qualifications Validated ratings in both Aerodrome and Approach Radar Control for a minimum of 5 years at a major international airport. Certified in incident investigation methodology (ICAO or equivalent). Proven experience in applying safety investigation techniques, risk assessments, and systemic safety analysis. Professional certification in a relevant field from an accredited university is preferable. Completion of SMS, auditing, and instructional techniques courses is preferable. OJTI/LCE endorsements is preferable. Experience in supporting or delivering investigation-related training is advantageous. Proficiency in MS Office tools and safety database/reporting systems. Fluency in written and spoken English is essential. Excellent communication and organisational skills.<br>What you get A competitive salary package, that is excellent compared to industry standards. An annual airfare allowance to visit your family and friends at home, contribution to your children's school costs, excellent medical insurance coverage for all our employees, life insurance. Work life balance based on fair, transparent and employee-friendly shift models, working hours and a generous leave entitlement. Corporate culture which is characterized by professionalism, which has focused on staff and client needs for decades.<br>Working @ DASWorking at DFS Aviation Services means working in a diverse and dynamic team of professionals being passionate about advancing aviation safety and efficiency. Since 2017, the #DASTeam has grown to over 400 team members participating in various air traffic management projects at 17 locations in 6 countries.<br>Our people come from a variety of backgrounds, bringing unique skills and perspectives that enrich our company culture and drive innovation in air traffic management. From air traffic controllers to software developers and engineers, and from project managers to customer service experts, our #DASTeam works collaboratively to ensure the skies remain safe for every one of us.
???? WE’RE HIRING: RELIABILITY MANAGER ???????? Dubai, United Arab Emirates ???????????? Management Level⚙️ Reliability Engineering | Asset Management | Maintenance | Operations???? BUILD RELIABILITY. REDUCE RISK. DRIVE OPERATIONAL EXCELLENCE. We are looking for an experienced and strategic Reliability Manager to lead reliability improvement initiatives and maximize the performance, availability and lifecycle value of critical assets. This is an exciting opportunity for a technical leader who can combine reliability engineering, predictive maintenance, data-driven analysis and team leadership to improve operational performance and reduce downtime. ???????? ROLE RESPONSIBILITIES✅ Develop and implement asset reliability and maintenance strategies✅ Lead reliability improvement programs across critical equipment and systems✅ Analyze equipment failures, downtime and performance trends✅ Conduct Root Cause Analysis (RCA) and Failure Mode & Effects Analysis (FMEA)✅ Develop preventive, predictive and condition-based maintenance programs✅ Monitor asset performance, reliability KPIs and maintenance effectiveness✅ Identify recurring failures and implement sustainable corrective actions✅ Optimize maintenance plans, spare parts and equipment lifecycle costs✅ Collaborate with Engineering, Maintenance, Operations and HSE teams✅ Support asset integrity, risk management and continuous improvement initiatives✅ Lead and mentor reliability engineers and technical teams✅ Promote data-driven decision-making and reliability best practices???? QUALIFICATIONS???? Bachelor’s degree in Mechanical, Electrical, Industrial Engineering or a related discipline???? 7+ years of experience in Reliability Engineering, Maintenance or Asset Management⚙️ Strong knowledge of Reliability-Centered Maintenance (RCM), RCA and FMEA???? Experience with condition monitoring, predictive maintenance and reliability analytics???? Familiarity with CMMS / EAM systems and maintenance management technologies???? Strong understanding of asset performance and maintenance KPIs???? Excellent analytical, problem-solving and decision-making skills???? Proven experience leading technical and cross-functional teams???? UAE / GCC experience is an advantage???? CMRP, CRE or other relevant reliability certification is a plus???? WHY JOIN US?✨ Senior leadership opportunity in Dubai✨ Lead high-impact reliability and asset performance initiatives✨ Work with advanced technologies and critical infrastructure✨ Opportunity to reduce operational risk and drive measurable improvements✨ International and collaborative working environment✨ Strong career growth and professional development opportunities???? YOUR EXPERTISE CAN MAKE EVERY ASSET PERFORM BETTER.???? APPLY NOW! If you are an experienced Reliability Manager / Reliability Engineering Manager / Asset Reliability Manager ready to take on your next challenge in Dubai, we want to hear from you! ????????#Hiring #Reliability Manager #Reliability Engineering #Asset Management #Maintenance Management #Dubai Jobs #UAEJobs #Engineering Jobs #Reliability #Asset Reliability #Maintenance #Dubai Careers #UAEHiring #Engineering Leadership
About Kagool We are a fast-growing IT consultancy specialising in the transformation of complex Global enterprises. We are looking for enthusiastic and hardworking individuals that to help deliver for our global customer base. We embrace the opportunities of the future and work proactively to make effective use of technology. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Kagool a wonderful place to work. <br>Role Overview We are looking for an experienced Senior Business Analyst to support a large-scale SAP BW to Azure data migration and modernisation programme. The role will play a critical part during the initial Assessment and Design phase, working closely with business stakeholders to understand existing reporting and data requirements, conduct workshops, identify gaps and improvement opportunities, and define the scope for migration, enhancements and new builds.<br>The successful candidate should be comfortable working across business, data and reporting teams, with sufficient understanding of SAP, Power BI and data models to translate business requirements into clear specifications for technical delivery teams.<br>Key Responsibilities Lead and facilitate business discovery and requirements-gathering workshops with key stakeholders. Understand existing SAP BW and SAC reports, business processes, KPIs, data requirements and reporting dependencies. Gather, document and finalise requirements for report enhancements and new builds in collaboration with business users. Assess existing reporting requirements and identify gaps, improvement opportunities, rationalisation opportunities and future-state requirements. Mapping the requirements on Reports back to BW objects and fields to enable data model creation for new reports Understand existing and proposed Power BI reports, semantic/data models and underlying data structures in BW and BODS to support enhancement discussions. Translate business requirements into clear functional requirements, user stories, acceptance criteria and scoping documents. Work closely with Data Architects, Data Engineers, Power BI Developers and SAP SMEs to ensure requirements are technically understood and achievable. Support the technical delivery team during the Build phase, providing requirement clarification and managing business queries. Coordinate and support testing, business validation and UAT, ensuring delivered reports and data models meet agreed requirements. Maintain traceability between business requirements, enhancements, reports, data models and delivered solutions. Support stakeholder reviews and obtain business agreement/sign-off on requirements and designs.<br>Required Experience & Skills Strong experience as a Senior Business Analyst within Data, Analytics, BI or Data Modernisation programmes. Proven experience conducting business workshops, stakeholder interviews and requirement-gathering sessions. Experience working on data migration, BI modernisation, reporting transformation or cloud data programmes. Good understanding of SAP BW, SAC and BO and its role within enterprise reporting and analytics.<br>Familiarity with SAP source systems including:SAP ECCSAP S/4HANASAP Ariba SAP Success Factors Ability to understand requirements originating from non-SAP enterprise applications, Good understanding of Power BI, including reports, dashboards, KPIs and underlying data/semantic models. Ability to understand conceptual data models and discuss how business requirements translate into data models and reporting layers. Excellent stakeholder management, facilitation, communication and documentation skills. Ability to challenge existing requirements constructively and identify opportunities for simplification, rationalisation and improvement.<br>Role Across the Project Lifecycle The Senior Business Analyst will have a particularly important role during the Assessment and Design phase, helping establish the agreed scope and future-state requirements.<br>During subsequent Build, Testing and Validation phases, the role will continue to support technical teams by clarifying requirements, reviewing developed solutions, coordinating business validation and ensuring that enhancements and new builds remain aligned with the agreed business requirements.<br>Ideal Candidate The ideal candidate combines strong business analysis and stakeholder engagement skills with practical knowledge of enterprise data and reporting environments. They should be capable of engaging confidently with senior business stakeholders while also working effectively with SAP, Azure, Data Engineering and Power BI technical teams.<br>Experience supporting an SAP BW migration to Azure, Databricks, Fabric or another modern cloud data platform would be highly advantageous.<br>Career at Kagool A career at Kagool will give you a path towards progression and opportunities, with the current rate of growth we at Kagool have dedicated time towards individual growth, recognizing individual contributions, filling the team with a keen sense of purpose along with providing a fun, flexible and friendly work environment.
Role Description We are seeking a highly organized and results-driven Project Manage / Scrum Master / Agile Delivery Lead to lead the successful planning, execution, and delivery of strategic projects and Agile initiatives across the organization. The role is responsible for managing project lifecycles, facilitating Agile ceremonies, coordinating cross-functional teams, optimizing delivery processes, and ensuring projects are completed on time, within scope, and aligned with business objectives. The Project Manager / Scrum Master / Agile Delivery Lead will collaborate with product owners, engineering teams, business stakeholders, quality assurance specialists, operations teams, executive leadership, and cross-functional departments to drive project success and foster a culture of collaboration, transparency, and continuous improvement. Responsibilities include defining project plans, facilitating Agile frameworks, monitoring project progress, managing risks, coordinating resources, and supporting effective communication throughout the delivery lifecycle. Key responsibilities include developing project roadmaps, maintaining delivery schedules, facilitating sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement sessions, and ensuring Agile principles are consistently applied. The role requires strong leadership, organizational skills, problem-solving capabilities, and the ability to remove delivery obstacles while enabling teams to achieve high performance and continuous value delivery. The successful candidate will monitor project milestones, analyze delivery metrics, track key performance indicators, prepare project status reports, manage stakeholder expectations, coordinate cross-functional initiatives, and ensure project documentation remains accurate and up to date. Responsibilities also include facilitating collaboration between technical and business teams, supporting release planning, improving workflow efficiency, and driving process optimization initiatives that enhance delivery performance. The Project Manager / Scrum Master / Agile Delivery Lead will play a key role in strengthening organizational agility by promoting Agile best practices, supporting digital transformation initiatives, improving team collaboration, and establishing scalable delivery frameworks. The role involves identifying project risks, resolving dependencies, facilitating decision-making, improving resource utilization, and ensuring continuous alignment between business priorities and project execution. Additionally, the role requires maintaining governance standards, supporting project budgeting and resource planning, ensuring compliance with organizational policies, monitoring quality objectives, and promoting a culture of accountability, innovation, and continuous learning. The Project Manager / Scrum Master / Agile Delivery Lead will mentor teams, encourage knowledge sharing, support organizational change initiatives, and contribute to long-term operational excellence. This position offers an opportunity to lead complex projects, drive Agile transformation, and influence strategic business outcomes through effective project leadership and delivery excellence. The ideal candidate will demonstrate exceptional leadership, communication skills, stakeholder management abilities, analytical thinking, adaptability, conflict resolution expertise, and a strong commitment to delivering high-quality business results. Qualifications Strong understanding of project management, Agile methodologies, Scrum frameworks, Kanban principles, and delivery management practices. Ability to lead projects from initiation through successful delivery while ensuring alignment with organizational goals and stakeholder expectations. Strong knowledge of sprint planning, backlog management, release planning, risk management, dependency management, and continuous improvement methodologies. Excellent leadership and facilitation skills with the ability to guide cross-functional teams, promote collaboration, and remove delivery impediments. Strong analytical and problem-solving skills with the ability to evaluate project performance, identify risks, and implement effective solutions. Ability to prepare project plans, roadmaps, progress reports, executive presentations, dashboards, and delivery performance metrics. Familiarity with Agile project management platforms, collaboration tools, issue tracking systems, enterprise resource planning software, and reporting applications. Strong communication and stakeholder management skills with the ability to engage effectively with executives, product owners, engineers, business leaders, and external partners. Ability to manage multiple projects, competing priorities, and changing business requirements while maintaining delivery quality and schedule commitments. Understanding of software development lifecycles, product delivery processes, quality assurance practices, change management, and governance frameworks. Strong organizational and time-management skills with exceptional attention to detail and execution. Ability to facilitate workshops, retrospectives, planning sessions, and decision-making meetings that improve team effectiveness and delivery outcomes. Commitment to Agile values, servant leadership, operational excellence, innovation, continuous learning, and customer-focused delivery. Ability to adapt quickly to evolving technologies, organizational priorities, and dynamic project environments. Passion for enabling high-performing teams, optimizing delivery processes, and creating measurable business value through effective project leadership. Ability to contribute to organizational success through strategic planning, Agile coaching, delivery optimization, stakeholder collaboration, and continuous improvement.
Role Description We are seeking a highly organized and results-driven Project Manage / Scrum Master / Agile Delivery Lead to lead the successful planning, execution, and delivery of strategic projects and Agile initiatives across the organization. The role is responsible for managing project lifecycles, facilitating Agile ceremonies, coordinating cross-functional teams, optimizing delivery processes, and ensuring projects are completed on time, within scope, and aligned with business objectives. The Project Manager / Scrum Master / Agile Delivery Lead will collaborate with product owners, engineering teams, business stakeholders, quality assurance specialists, operations teams, executive leadership, and cross-functional departments to drive project success and foster a culture of collaboration, transparency, and continuous improvement. Responsibilities include defining project plans, facilitating Agile frameworks, monitoring project progress, managing risks, coordinating resources, and supporting effective communication throughout the delivery lifecycle. Key responsibilities include developing project roadmaps, maintaining delivery schedules, facilitating sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement sessions, and ensuring Agile principles are consistently applied. The role requires strong leadership, organizational skills, problem-solving capabilities, and the ability to remove delivery obstacles while enabling teams to achieve high performance and continuous value delivery. The successful candidate will monitor project milestones, analyze delivery metrics, track key performance indicators, prepare project status reports, manage stakeholder expectations, coordinate cross-functional initiatives, and ensure project documentation remains accurate and up to date. Responsibilities also include facilitating collaboration between technical and business teams, supporting release planning, improving workflow efficiency, and driving process optimization initiatives that enhance delivery performance. The Project Manager / Scrum Master / Agile Delivery Lead will play a key role in strengthening organizational agility by promoting Agile best practices, supporting digital transformation initiatives, improving team collaboration, and establishing scalable delivery frameworks. The role involves identifying project risks, resolving dependencies, facilitating decision-making, improving resource utilization, and ensuring continuous alignment between business priorities and project execution. Additionally, the role requires maintaining governance standards, supporting project budgeting and resource planning, ensuring compliance with organizational policies, monitoring quality objectives, and promoting a culture of accountability, innovation, and continuous learning. The Project Manager / Scrum Master / Agile Delivery Lead will mentor teams, encourage knowledge sharing, support organizational change initiatives, and contribute to long-term operational excellence. This position offers an opportunity to lead complex projects, drive Agile transformation, and influence strategic business outcomes through effective project leadership and delivery excellence. The ideal candidate will demonstrate exceptional leadership, communication skills, stakeholder management abilities, analytical thinking, adaptability, conflict resolution expertise, and a strong commitment to delivering high-quality business results. Qualifications Strong understanding of project management, Agile methodologies, Scrum frameworks, Kanban principles, and delivery management practices. Ability to lead projects from initiation through successful delivery while ensuring alignment with organizational goals and stakeholder expectations. Strong knowledge of sprint planning, backlog management, release planning, risk management, dependency management, and continuous improvement methodologies. Excellent leadership and facilitation skills with the ability to guide cross-functional teams, promote collaboration, and remove delivery impediments. Strong analytical and problem-solving skills with the ability to evaluate project performance, identify risks, and implement effective solutions. Ability to prepare project plans, roadmaps, progress reports, executive presentations, dashboards, and delivery performance metrics. Familiarity with Agile project management platforms, collaboration tools, issue tracking systems, enterprise resource planning software, and reporting applications. Strong communication and stakeholder management skills with the ability to engage effectively with executives, product owners, engineers, business leaders, and external partners. Ability to manage multiple projects, competing priorities, and changing business requirements while maintaining delivery quality and schedule commitments. Understanding of software development lifecycles, product delivery processes, quality assurance practices, change management, and governance frameworks. Strong organizational and time-management skills with exceptional attention to detail and execution. Ability to facilitate workshops, retrospectives, planning sessions, and decision-making meetings that improve team effectiveness and delivery outcomes. Commitment to Agile values, servant leadership, operational excellence, innovation, continuous learning, and customer-focused delivery. Ability to adapt quickly to evolving technologies, organizational priorities, and dynamic project environments. Passion for enabling high-performing teams, optimizing delivery processes, and creating measurable business value through effective project leadership. Ability to contribute to organizational success through strategic planning, Agile coaching, delivery optimization, stakeholder collaboration, and continuous improvement.
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Normally receives little instruction on routine work, general instructions on new assignments. Conducts surveys to ascertain the locations of natural features and human-made structures on the earth's surface, underground, and underwater, using electronic distance-measuring equipment and other surveying instruments. Operates and manages land-information computer systems, performs tasks such as storing data, making inquiries, and producing plots and reports. Reviews information from survey teams regarding measurement of distances, directions, angles between points and elevation of points, lines, and contours on, above, and below the earth’s surface. Researches legal records, looks for evidence of previous boundaries, and analyzes the data to determine the location of boundary lines. Records the results of surveys, verifies the accuracy of data, and prepares plots, maps, and reports. An experienced professional with full understanding of area of specialization. Works on problems of diverse scope. <br>Qualifications<br> <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153833<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Location: Abu Dhabi,United Arab Emirates<br><br>Regional Coverage: Middle East / GCC<br><br>Reporting to: Operations Director<br><br>Sector: Marine, Offshore and Energy Services<br><br>Position Level: Senior Management<br><br>Travel: Regular regional and offshore travel required<br><br>Job Description<br><br>The Offshore & Marine Services Manager will be responsible for managing, developing and expanding marine and offshore technical consultancy services across the Middle East.<br><br>The position combines technical leadership, operational management, team development, financial responsibility and strategic business development.<br><br>The successful candidate will lead multidisciplinary teams of marine surveyors, naval architects and offshore engineers delivering complex assignments involving vessel conversions, offshore asset integrity, jack-up rig upgrades, vessel life-extension projects, technical audits and marine condition surveys.<br><br>The Manager will also act as a trusted technical and commercial advisor to shipowners, shipyards, energy operators, National Oil Companies, financial institutions and insurance organizations.<br><br>Key Responsibilities<br><br>Lead marine and offshore consultancy projects, including vessel newbuilds, FPSO and FLNG conversions, jack-up rig upgrades and vessel life-extension projects. Manage technical due diligence assignments, engineering plan reviews, pre-purchase condition surveys and asset integrity assessments. Oversee inspections and surveys of offshore and marine assets, including MODUs, jack-up rigs, drillships, FPSO and FLNG units, offshore support vessels, AHTS vessels, tankers and barges. Direct regional field operations and coordinate the deployment and allocation of surveyors and technical specialists. Manage project delivery, operational budgets, resource allocation and project profitability. Assume responsibility for the business unit’s profit and loss performance. Analyse operational and financial performance and implement appropriate controls and improvement measures. Prepare, manage and achieve annual business budgets, including revenue and profitability objectives. Monitor corporate and regional operational KPIs, compliance requirements, governance standards and business targets. Develop and implement regional business strategies aligned with corporate objectives. Identify new business opportunities and expand the customer base across the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain. Build and maintain strong relationships with National Oil Companies, shipowners, shipyards, port authorities, flag administrations and offshore operators. Support tender preparation, commercial proposals, contract negotiations and strategic client discussions. Lead, mentor and develop teams of marine surveyors, naval architects and offshore engineers. Develop and maintain technical guidelines, standard operating procedures, survey methodologies and internal training programmes. Ensure all activities comply with applicable Classification Society rules, international maritime regulations and corporate HSEQ requirements. Maintain high standards of technical reporting, project governance and customer satisfaction.<br><br>Qualifications<br><br>Engineering degree, diploma or recognized equivalent in Marine Engineering, Naval Architecture, Mechanical Engineering, Metallurgical Engineering, Production Engineering or a related technical discipline. Minimum 17 years of technical experience within marine, offshore, Classification Society, oil and gas operator or marine consultancy environments. At least 8 years of senior project, operational or management experience in the Middle East. Experience managing regional business operations, budgets, project P&L and multidisciplinary technical teams. Membership of a recognized professional maritime organization such as IMar EST, RINA or SNAME would be advantageous.<br><br>Technical Knowledge and Experience<br><br>Strong knowledge of Classification Society rules, including requirements associated with organizations such as ABS, DNV and Lloyd’s Register. Thorough understanding of Flag State regulations and IMO conventions and codes, including SOLAS, MARPOL, ISM and ISPS. Knowledge of offshore industry standards and guidelines, including IMCA, OCIMF, OVID and e CMID. Practical experience inspecting, auditing or managing surveys for marine and offshore assets. Strong understanding of hull structural integrity, marine machinery and vessel systems. Knowledge of dynamic positioning systems, subsea and drilling equipment certification and offshore operational requirements. Experience with non-destructive testing techniques and protective coating systems, including applicable NACE or AMPP standards. Knowledge of offshore asset life-extension programmes, structural and machinery conversions, dry-docking management, vessel repairs and newbuilding specifications. Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems and international audit practices. Experience in tendering, contract negotiation, operational budget control and technical resource planning. Familiarity with digital survey management platforms and electronic data management systems.<br><br>Skills and Competencies<br><br>Strong commercial and business-development capabilities. Proven leadership and team-management skills. Excellent analytical, technical and operational decision-making abilities. Strong project-management and financial-management skills. Excellent technical report-writing capabilities. Ability to manage multiple complex projects and client requirements. Strong stakeholder-management and negotiation skills. Excellent written and spoken English. Ability to communicate confidently with senior representatives of National Oil Companies, shipowners, shipyards, port authorities and regulatory bodies. Strong understanding of Middle East marine and offshore market conditions. Self-motivated and capable of operating independently in a regional leadership position. Willingness to travel regularly across the Middle East, including offshore sites, shipyards and client locations, sometimes at short notice.<br><br>SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.