Factory Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong>&nbsp;</p><ul><li><p>We are seeking an experienced Camp Cook specializing in Indian and Pakistani cuisine to prepare nutritious, hygienic, and high-volume meals for employees residing in company accommodation</p><br><p>Camp Cook (Indian/Pakistani Cuisine)&nbsp; Position: Camp Cook – Indian &amp; Pakistani Cuisine&nbsp; Location: Accommodation Camp&nbsp; Reporting To: Camp Supervisor / Facility Manager&nbsp;.&nbsp;</p><br></li></ul><p><strong>Key Responsibilities</strong>&nbsp;</p><br><ul><li><p>Prepare and cook daily meals (breakfast, lunch, dinner, and snacks).&nbsp;</p></li></ul><ul><li><p>Cook Indian and Pakistani dishes including curries, biryani, rice, daal, vegetables, chapati, paratha, grilled items, and non-vegetarian meals.&nbsp;</p></li></ul><ul><li><p>Maintain food quality, hygiene, and safety standards.&nbsp;</p></li></ul><ul><li><p>Plan menus and manage food stock levels.&nbsp;</p></li></ul><ul><li><p>Maintain kitchen cleanliness and minimize food wastage.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>2–3 years of experience as a Cook in a camp, catering company, hotel, or industrial kitchen.&nbsp;</p></li></ul><ul><li><p>Strong knowledge of Indian and Pakistani cuisine.&nbsp;</p></li></ul><ul><li><p>Experience preparing meals for large groups.&nbsp;</p></li></ul><ul><li><p>Knowledge of food hygiene and safety standards.&nbsp;</p></li></ul><br><p><strong>Salary &amp; Benefits</strong>&nbsp;</p><ul><li><p>Competitive salary based on experience.&nbsp;</p></li></ul><ul><li><p>Accommodation and transportation provided.&nbsp;</p></li></ul><ul><li><p>Medical insurance and annual leave as per company policy.&nbsp;</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Project description We are initiating a new project to upgrade our clients Existing Treasury Management System- FMC (Finmechanics Converge) Looking for consultants, who could help us in Business/Technical analysis, primarily for Front Office Responsibilities Analyse requirements and assess feasibility of upgradation Required to assist with the design, development &amp; implementation of external customer-facing solutions Able to communicate with different stakeholders, internal, client and change teams to share information Strong analytical and problem-solving skills accompanied with excellent communication Ensure documentation and deliverables are consistent with defined standards Skills Must have Minimum 8-10 years of experience Working knowledge of Trading systems in a financial institution, preferably FMC Knowledge in Treasury products (Derivatives &amp; Foreign Exchange) Integration with Exchanges FIX Protocol International Market integration Market Data Integration Settlement and Reconciliation Limit Management Position and Cash management Must have Knowledge of MM, FI, FX, IRD Margin and Futures Workflow Integration with core banking and other subsystems Excellent communication skills Nice to have NA Other Languages English: A1 Beginner Seniority Regular</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a passionate and creative Chocolate Chef to join our production team. The ideal candidate will have experience in artisan chocolate making, including tempering, molding, filling, decorating, and creating premium chocolate products while maintaining the highest quality and food safety standards.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>* Prepare and produce a variety of handcrafted chocolates, pralines, truffles, bars, and seasonal products.</p><p>* Perform chocolate tempering, molding, enrobing, and decorating.</p><p>* Develop new chocolate recipes and creative product designs.</p><p>* Maintain consistency in taste, quality, and presentation.</p><p>* Ensure compliance with food safety, hygiene, and HACCP standards.</p><p>* Monitor inventory and minimize product waste.</p><p>* Maintain a clean and organized work area.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Expertise in chocolate tempering, molding, and decoration techniques.</p><p>* Knowledge of pralines, truffles, ganache, and confectionery production.</p><p>* Strong attention to detail and presentation.</p><p>* Creativity and passion for developing new chocolate products.</p><p>* Understanding of food safety, hygiene, and HACCP standards.</p><p>* Good time management and organizational skills.</p><p>* Ability to work under pressure and meet production deadlines.</p><p>* Team player with a positive attitude and strong work ethic.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Scaffolding &amp; Formwork Manager oversees all temporary structures on-site. They ensure safe, efficient, and cost-effective design, erection, and dismantling. This role requires extensive technical expertise with <strong>PERI</strong> and <strong>Doka</strong> systems. </p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>System Selection:</strong> Choose optimal PERI and Doka systems for project needs.</p></li><li><p><strong>Design Review:</strong> Approve technical drawings, load calculations, and structural layouts.</p></li><li><p><strong>Inventory Control:</strong> Manage the procurement, rental, and tracking of components.</p></li><li><p><strong>Safety Compliance:</strong> Enforce local safety regulations and international scaffolding standards.</p></li><li><p><strong>On-Site Supervision:</strong> Oversee subcontractors during assembly and dismantling phases.</p></li><li><p><strong>Cost Management:</strong> Monitor budgets, minimize material damage, and reduce wastage.</p></li><li><p><strong>Technical Support:</strong> Resolve complex engineering challenges on-site using proprietary software. </p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Civil Engineering or Construction Management.</p></li><li><p><strong>Experience:</strong> Minimum 5–8 years in formwork and scaffolding operations.</p></li><li><p><strong>Expertise:</strong> Direct hands-on experience with PERI (e.g., TRIO, VARIO, SKYDECK) and Doka (e.g., Framax, Dokaflex).</p></li><li><p><strong>Certifications:</strong> Valid advanced scaffolding inspector certification is highly preferred.</p></li><li><p><strong>Skills:</strong> Proficiency in AutoCAD, PERI CAD, or Doka Formwork Design Software.</p></li><li><p><strong>Competencies:</strong> Strong leadership, sharp eye for detail, and excellent problem-solving skills. </p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>Looking for Arabic ACCOUNTANT</u></strong></p><p><strong>&nbsp;</strong></p><p><strong>Job description</strong></p><p>We are looking for an Accountant to manage financial transactions, from fixed payments and variable expenses to bank deposits and budgets.</p><p>Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.</p><p>Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations.</p><p>Responsibilities</p><ul><li><p>Manage all accounting transactions</p></li><li><p>Prepare budget forecasts</p></li><li><p>Publish financial statements in time</p></li><li><p>Handle monthly, quarterly and annual closings</p></li><li><p>Reconcile accounts payable and receivable</p></li><li><p>Ensure timely bank payments</p></li><li><p>Compute taxes and prepare tax returns</p></li><li><p>Manage balance sheets and profit/loss statements</p></li><li><p>Report on the company’s financial health and liquidity</p></li><li><p>Audit financial transactions and documents</p></li><li><p>Reinforce financial data confidentiality and conduct database backups when necessary</p></li><li><p>Comply with financial policies and regulations</p></li></ul><p>Job Types: Full-time, Contract</p><p>Salary: AED6,000-8000.00 per month</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education:</p><ul><li><p>Bachelor's or equivalent experience in Accounting, Finance or related field (Preferred)</p></li></ul><p>Experience:</p><ul><li><p>accounting: 3 -5 years (Preferred)</p></li></ul><p>Certification:</p><ul><li><p>Professional qualification (e.g., CPA, ACCA, CMA) is highly preferred</p></li></ul><p></p></section>

<p>Position Title: Marketing Manager - Contemporary Fashion Employment Type: Full Time Salary AED: up to 20,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: • Support the execution of retail marketing strategies across stores (campaigns, activations, launches). Lead day-to-day coordination with internal teams, agencies, and mall partners • Drive content and campaign rollouts across digital, PR, and in-store touchpoints. Build and manage a brand ambassador / influencer program to enhance visibility and engagement • Support new market expansion projects, including research, partnerships, and go-to-market planning • Track performance metrics and optimize campaigns to improve footfall, sales, and brand awareness</p><p>• Age 40 or below • Bachelor’s degree in Marketing, Business Administration, or related field (MBA preferred) • Strong understanding of GCC retail and consumer behavior, with international experience preferred (outside India) • Experience in influencer marketing, PR, and brand partnerships, with strong project management and organizational skills</p>

<br><ul><li><p>Execute end-to-end electrical pre-commissioning, commissioning, startup, and system handover activities for Oil & Gas EPC projects.</p></li><li><p>Perform testing, inspection, troubleshooting, and energization of MV/LV switchgear, transformers, MCCs, UPS, generators, and electrical distribution systems.</p></li><li><p>Coordinate with Construction, QA/QC, Instrumentation, Operations, and Client teams to ensure safe and timely project execution.</p></li><li><p>Conduct system walkdowns, manage punch lists, verify mechanical completion, and support plant startup activities.</p></li><li><p>Ensure compliance with project specifications, IEC/IEEE standards, client requirements, and HSE regulations.</p></li><li><p>Prepare commissioning procedures, test reports, as-built documentation, and final turnover dossiers.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Electrical Engineering with 10+ years of Electrical Commissioning experience in Oil & Gas EPC projects. UAE/GCC experience preferred.</p>

<p>We are looking for an Warehouse Administrator to support the efficient day-to-day operations of our warehouse. This is an excellent opportunity for organized and detail-oriented individuals looking to build a career in warehouse administration and logistics. Freshers can apply, and training will be provided for suitable candidates.</p> <p>Job Responsibilities<br /> Maintain and update warehouse records and documentation<br /> Prepare delivery notes, invoices, and shipment documents<br /> Assist with inventory tracking and stock record management<br /> Enter and update data accurately in warehouse management systems<br /> Coordinate with warehouse staff, suppliers, and transport teams<br /> Prepare daily, weekly, and monthly warehouse reports<br /> Handle filing, record-keeping, and general administrative duties<br /> Ensure all warehouse documents are accurate and properly organized</p> <p>CANDIDATES CAN SEND THEIR CV TO EMAIL: kratilink1990@gmail.com</p>

<p>We are looking for an Warehouse Administrator to support the efficient day-to-day operations of our warehouse. This is an excellent opportunity for organized and detail-oriented individuals looking to build a career in warehouse administration and logistics. Freshers can apply, and training will be provided for suitable candidates.</p> <p>Job Responsibilities<br /> Maintain and update warehouse records and documentation<br /> Prepare delivery notes, invoices, and shipment documents<br /> Assist with inventory tracking and stock record management<br /> Enter and update data accurately in warehouse management systems<br /> Coordinate with warehouse staff, suppliers, and transport teams<br /> Prepare daily, weekly, and monthly warehouse reports<br /> Handle filing, record-keeping, and general administrative duties<br /> Ensure all warehouse documents are accurate and properly organized</p> <p>CANDIDATES CAN SEND THEIR CV TO EMAIL: kratilink1990@gmail.com</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Generate new business opportunities and develop strong customer relationships.</p></li><li><p>Promote and sell <strong>office pantry supplies, stationery products, and ship chandlery supplies</strong>.</p></li><li><p>Identify customer requirements and provide suitable product solutions.</p></li><li><p>Prepare quotations, negotiate prices, and close sales.</p></li><li><p>Achieve monthly sales targets and maintain accurate sales records.</p></li><li><p>Follow up with existing and prospective customers to ensure customer satisfaction.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum <strong>2–3 years of sales experience in the UAE</strong>.</p></li><li><p>Experience in <strong>office pantry supplies, stationery supplies, or ship chandlery</strong> is preferred.</p></li><li><p>Candidates with <strong>FMCG sales experience</strong> will also be considered.</p></li><li><p>Excellent communication, negotiation, and customer service skills.</p></li><li><p>Self-motivated with the ability to achieve sales targets.</p></li><li><p><strong>A valid UAE driving license is mandatory.</strong></p></li></ul><p>If you meet the above requirements and are passionate about sales, we encourage you to apply and become part of our growing team.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design and implement personalized fitness programs that integrate physiotherapy principles for injury prevention and rehabilitation.</li><li>Conduct thorough client assessments, including movement screening and functional capacity evaluations, to tailor training plans.</li><li>Educate clients on proper exercise techniques, biomechanics, and safe practices to optimize performance and minimize risk.</li><li>Monitor client progress, adjust training regimens based on feedback and outcomes, and provide ongoing motivation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Physiotherapy, Kinesiology, Exercise Science, or a related field.</p></li><li><p>Certified Personal Trainer (CPT) certification from a recognized organization.</p></li><li><p>Minimum of 5+years of experience in fitness training, with a strong emphasis on post-rehabilitation or injury-specific programming.</p></li><li><p>Proven experience applying physiotherapy principles to fitness training, demonstrating a deep understanding of anatomy and biomechanics.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and execute a comprehensive content strategy aligned with financial objectives and target audience needs.</li><li>Create, edit, and publish high-quality, accurate, and engaging financial content across various platforms, including blog posts, articles, white papers, and social media.</li><li>Conduct thorough research on financial markets, economic trends, and regulatory changes to ensure content relevance and authority.</li><li>Collaborate with subject matter experts (SMEs), including financial analysts and advisors, to translate complex financial concepts into accessible and understandable content.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Economics, Marketing, Communications, or a related field.</li><li>Proven experience (3+ years) in financial content creation, marketing, or a similar role.</li><li>Strong understanding of financial markets, investment principles, and regulatory frameworks.</li><li>Exceptional writing, editing, and proofreading skills with a keen eye for detail and accuracy.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Customer Contact and Follow-up</strong></p><ul><li><p>Contact customers regarding overdue balances through phone calls and field visits.</p></li><li><p>Collect cash and cheque payments from customers.</p></li><li><p>Follow up on payment commitments/schedule &nbsp;and outstanding balance.</p></li><li><p>Handle customer queries and resolve payment-related issues.</p></li></ul><p><strong>Payment Negotiation and Recovery</strong></p><ul><li><p>Negotiate payment plans and suitable settlement arrangements.</p></li><li><p>Encourage customers to clear overdue amounts within agreed timelines.</p></li><li><p>Escalate unresolved overdue accounts to the appropriate team when necessary.</p></li></ul><p><strong>Account Resolution</strong></p><ul><li><p>Maintain &nbsp;collection records in excel</p></li><li><p>Support the timely recovery of outstanding debts.</p></li><li><p>Coordinate with internal teams to resolve payment discrepancies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Basic to intermediate proficiency in Microsoft Excel.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to maintain accurate records and follow up on collections.</p></li><li><p>Valid UAE Manual driving license is Mandatory&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Precisely assemble mechanical components, ensuring alignment and functionality according to blueprints and specifications, guaranteeing optimal equipment performance.</li><li>Perform intricate fitting tasks, including machining, grinding, and shaping of parts, to achieve tight tolerances and seamless integration, showcasing precision craftsmanship.</li><li>Conduct thorough inspections and quality checks throughout the fitting process, utilizing precision measuring instruments, to maintain the highest standards of accuracy and reliability.</li><li>Diagnose and troubleshoot mechanical issues, identifying root causes and implementing effective solutions, demonstrating problem-solving expertise.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possesses a high school diploma or equivalent, demonstrating a foundation of general knowledge.</p></li><li><p>Holds a relevant vocational certification or apprenticeship in fitting or a related trade, showcasing formal training.</p></li><li><p>Exhibits 3-5 years of hands-on experience in a fitting role, indicating practical expertise.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.</span></p><br><p><span>Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:</span></p><br><ul><li><p><span>Do the right thing</span></p><br></li><li><p><span>Be the patient’s advocate</span></p><br></li><li><p><span>Be open and transparent</span></p><br></li><li><p><span>Deliver safe, compassionate care</span></p><br></li><li><p><span>Recognize the uniqueness of each patient</span></p><br></li><li><p><span>Contribute to an outstanding patient’s experience</span></p><br></li><li><p><span>Engage with and contribute to, a learning culture</span></p><br></li><li><p><span>Lead and influence changes in healthcare</span></p><br></li></ul><p><span>Our Nursing Values: We will achieve this through our core values:</span></p><br><ul><li><p><span>Safety</span></p><br></li><li><p><span>Excellence</span></p><br></li><li><p><span>Ethics</span></p><br></li><li><p><span>Trust</span></p><br></li><li><p><span>Collaboration</span></p><br></li></ul><p><span><span>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient's bystanders all the time, every time.</span></span></p><br><br>Responsibilities:<br><ul><li><p><span>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</span></p><br></li><li><p><span>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</span></p><br></li><li><p><span>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</span></p><br></li><li><p><span>Understand and analyse the assessment information and data.</span></p><br></li><li><p><span>Determine actual and potential nursing diagnoses, problems, and issues.</span></p><br></li><li><p><span>Define the predicted and expected outcomes of the patient’s planned care.</span></p><br></li><li><p><span>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</span></p><br></li><li><p><span>Record vital signs, recognize,</span><span>address and escalate all abnormalities.</span></p><br></li><li><p><span>Maintain and update technical and clinical skills related to nursing practice.</span></p><br></li><li><p><span>Employ strategies to promote patients’ health and a safe environment.</span></p><br></li><li><p><span>Understand different diagnostic tests and laboratory examinations.</span></p><br></li><li><p><span>Perform and start the phototherapy as per physician order and understand the bilirubin results range values and act and escalate accordingly.</span></p><br></li><li><p><span>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</span></p><br></li><li><p><span>Prepare patients for medical examination and treatment.&nbsp;</span></p><br></li><li><p><span>Administer medications and monitor patients for any side effects and reactions.</span></p><br></li><li><p><span>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.&nbsp;</span></p><br></li><li><p><span>Provide wound care management.</span></p><br></li><li><p><span>Assist in medical procedures, invasive or non-invasive, as needed.</span></p><br></li><li><p><span>Facilitate the process of safe patient`s admission, transfer, and discharge.</span></p><br></li><li><p><span><span>Monitor and assess the health status of both the mother and baby, including vital signs, fetal heart rate, contractions, and postpartum recovery</span></span></p><br></li><li><p><span>Educate and support expectant mothers and their families on various topics related to prenatal care, childbirth, breastfeeding, and newborn care.</span></p><br></li><li><p><span>Collaborate with a multidisciplinary healthcare team, including physicians, midwives, and other healthcare professionals, to ensure coordinated and comprehensive care for patients.</span></p><br></li><li><p><span>Administer medications, intravenous fluids, and other treatments as prescribed by healthcare providers, including newborn vaccination.</span></p><br></li><li><p><span>Perform newborn screening as per DOH recommendations.</span></p><br></li><li><p><span>Perform newborn bath as required.</span></p><br></li><li><p><span>Provide emotional support and counselling to expectant mothers and their families, addressing their concerns and answering any questions they may have.</span></p><br></li><li><p><span>Respond to emergencies and provide immediate care as needed, including performing CPR and other life-saving measures.</span></p><br></li><li><p><span>Performs CTG monitoring and interprets findings of foetal heart rates and recognises when to escalate to the obstetrician, reflective of the scope of practice, competence, and clinical privileging.</span></p><br></li><li><p><span>Support, promote, and protect the ten steps within the WHO Mother Baby Friendly Hospital Initiative recommendations during the antenatal, intrapartum, postnatal, and newborn periods.</span></p><br></li><li><p><span>Maintain essential life support as per regulatory requirements and scope of practice such as but not limited to Basic Life Support, PROMPT, CTG and Neonatal Resuscitation.</span></p><br></li><li><p><span><span>Provides parents with bereavement support, advice, and compassion during end-of-life care in relation to congenital birth defects, loss of pregnancy, miscarriage, stillbirth, and neonatal death</span></span></p><br></li></ul><br>Qualifications:<br><p><span>Essential: </span><i><span>the post holder must</span></i></p><br><ul><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Hold a valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary.&nbsp;</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li></ul><p><span>DESIRABLE: The post holder </span><i><span>should have</span></i><span>:</span></p><br><ul><li><p><span>Evidenced ability to work as part of an inter-professional team.</span></p><br></li><li><p><span>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</span></p><br></li></ul><p><span><span>Be able to communicate effectively in Arabic</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Business Services<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p>We are looking for an <b>Administrative Assistant</b> join our <b>Africa Region </b>working within the <b>Europe, Africa, Middle East and Eurasia (EAME) Distribution </b>division.</p><br><br><p>At Caterpillar, we’re <b>committed</b> to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – <b>innovating</b> to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.</p><br><br><p><b>About the Europe, Africa, Middle East and Eurasia Distribution Division</b></p><br><br><p>This team manages Cat® distribution across Europe, Africa, the Middle East, and Eurasia. The division provides clear guidance and support across all Cat® dealers in the region to ensure their strong performance and their execution of the segment growth strategies. The division also delivers superior customer experiences, profitable services growth, and industry leadership.&nbsp;</p><br><br><p><b>Role Definition: </b>As an admin assistant, you will play a crucial role in supporting high-level executives and ensuring smooth operation of the organization. Your responsibilities encompass a wide range of tasks, from administrative duties to strategic coordination.</p><br><br><p><b>What You Will Do: </b></p><br><br><ul><li><b>Vice President and Director Support: </b>Partner closely with vice president and directors to provide high-level administrative support. Understand priorities, anticipate needs, and proactively address challenges.</li><li><b>Calendar Management:</b> Organize and maintain complex calendars, balancing meetings, appointments, and travel arrangements. Prioritize conflicting demands effectively.</li><li><b>Communication:</b> Handle internal communications on behalf of the executives, ensuring timely responses and maintaining professionalism. Internal announcements, publications, stakeholder communications.</li><li><b>Meeting Preparation:</b> Prepare thoroughly for meetings, including researching topics, creating agendas, collating relevant materials, presentations, speeches, and support with all employee meetings.</li><li><b>External Liaison:</b> Interact with partners, stakeholders, and other staff members including supporting the purchasing team. Represent the executive’s office professionally and build strong relationships.</li><li><b>Purchasing</b>: Route purchases to leader ensuring due verification with Procurement and Facilities team; seek vice president approval on various office / facility related purchases.</li><li><b>Travel Arrangements:</b> Book travel and accommodation and provide assistance with every step of the executive’s travel.</li></ul><br><p><b>What You Have (Basic Skills Required): </b></p><br><br><p><b>Accuracy and Attention to Detail: </b>Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.</p><br><br><p><b>Collaborating: </b>Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.</p><br><br><p><b>Effective Communications: </b>Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.</p><br><br><p><b>Flexibility and Adaptability: </b>Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.</p><br><br><p><b>Managing Multiple Priorities: </b>Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.</p><br><br><p><b>Problem Solving</b>: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.</p><br><br><p><b>Office Administration: </b>Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.</p><br><br><p><b>Microsoft Office: </b>Knowledge of Microsoft Office; ability to use the features and functions in Microsoft Office products.</p><br><br><p><b>Additional Information:</b></p><br><br><ul><li><b>Work Location: </b>This position requires on-site presence 5 days a week.</li></ul><br><p><b><u>What we offer:&nbsp;</u></b></p><br><br><p>From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.</p><br><br><p>You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.</p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.</p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 23, 2026 - August 5, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Vacancy Announcement</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Secretariat of the International Renewable Energy Agency (IRENA)</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge, Policy and Finance Centre (KPFC)</strong></span></p><br> <p><span><strong>Publication Date:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span><span><strong><u>06 July 2026</u></strong></span></p><br> <p><span><strong>Deadline For Application:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<u>05 August 2026</u></strong></span><span>(at midnight, Abu Dhabi local Time)</span></p><br> <p><span><strong>Title and Grade:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong></span><span><strong>Team Lead, Socioeconomics and Just Energy Transitions, P4</strong></span></p><br> <p><span><strong>Indicative Annual Salary:&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<strong>(a.) Annual Net Salary: USD 86,027.04 to USD 97,259.04</strong></span><span><strong>[1]</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(b.) Post Adjustment: USD 50,239.80 to USD 56,799.24</strong></span><span><strong>[2]</strong></span></p><br> <p><span><strong>Duration of Appointment:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;One Year, with possible extension</strong></span></p><br> <p><span><strong>Duty Station:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Abu Dhabi, United Arab Emirates&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></p><br> <p><span><strong>Entry on Duty:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; As soon as possible</strong></span></p><br> <p><span>The International Renewable Energy Agency (IRENA) is a leading global intergovernmental agency for energy transformation that serves as the principal platform for international cooperation, supports countries in their energy transitions, and provides state of the art data and analysis on technology, innovation, policy, finance and investment. IRENA drives the widespread adoption and sustainable use of all forms of renewable energy, including bioenergy, geothermal, hydropower, ocean, solar and wind energy in the pursuit of sustainable development, energy access, and energy security, for economic and social resilience and prosperity and a climate-proof future. IRENA’s membership comprises 170 countries and the EU. Together, they decide on the Agency’s strategic direction and programmatic activities, in line with the global energy discourse and priorities to accelerate the deployment of renewables-based energy transitions worldwide.</span></p><br> <p><span>Within IRENA, the Knowledge, Policy and Finance Centre (KPFC) focuses on collecting data and conducting analyses to support the creation of enabling environments for investment and growth in renewables. The work encompasses statistics, resource assessment, socioeconomic and environmental impacts, as well as policy and finance. Based on this work, KPFC gives input to advisory services that the Agency provides to its members and at regional levels.&nbsp;</span></p><br> <p><span>KPFC’s Socioeconomics and Just Energy Transitions team&nbsp;</span><span>explores the socioeconomic impacts and benefits of the transition to a renewables-based energy system, with a view towards supporting just energy transitions through integrated and holistic analysis and policy advice. This includes examining employment generation, gender equity aspects, skilling and education requirements, and opportunities for member states to leverage their local capacities to maximise value creation along the value chain of each renewable energy technology.</span></p><br> <p><span><strong><u>Duties and Responsibilities&nbsp;</u></strong></span></p><br> <p><span>Under the overall guidance of the Director of Knowledge, Policy and Finance Centre, the Team Lead, Socioeconomics and Just Energy Transitions will be responsible for the following duties:</span></p><br> <ul> <li><span>Lead the work stream on the socioeconomic aspects of the energy transition, with a particular focus on quantitative and qualitative analysis regarding employment generation, local/regional value creation and skills, ensuring that IRENA continues to spearhead cutting-edge knowledge products and policy advice.</span></li> <li><span>Develop and draft high-quality analytical reports and documents and contribute relevant socioeconomic inputs to Agency-wide reports such as the <i>World Energy Transitions Outlook</i>.</span></li> <li><span>Provide policy insights and recommendations for countries, regions and the international community that take into account different starting points and socio-economic priorities of countries to ensure just and inclusive transition processes and outcomes, including in the context of capacity building activities.</span></li> <li><span>Manage and supervise a small multidisciplinary team working&nbsp;</span><span>on just energy transition dimensions such as&nbsp;inclusion and gender equity, education</span><span>, and&nbsp;</span><span>rights-based approaches;&nbsp;</span><span>setting priorities and ensuring alignment with IRENA’s work programme.</span></li> <li><span>Engage with member state representatives and key stakeholders, including at the General Assembly or Council, as well as platforms such as the Agency’s Collaborative Framework on Just and Inclusive Energy Transitions and the Call to Action on Skilling. &nbsp;</span></li> <li><span>Disseminate the Agency’s socioeconomic work, including organising events and attending international, regional and national meetings, workshops and conferences to give presentations or participate in panel discussions.&nbsp;</span></li> <li><span>Contribute to managerial tasks of the Division such as work programme development and reporting, proposal development for resource mobilisation, project and budget management.&nbsp;</span></li> <li><span>Perform other duties as required.</span></li> </ul> <p><span><strong>Competencies:</strong></span></p><br> <p><span><strong>Professionalism:</strong>&nbsp;Excellent knowledge of the socioeconomic aspects of the energy transition, with a focus on renewable energy. Sound understanding of policy processes related to the energy transition at the national and international level. Proven ability to undertake independent research and produce high-quality reports and other publications. Experience of writing project proposals.</span></p><br> <p><span><strong>Communication:</strong>&nbsp;Excellent drafting skills in English is an essential requirement for this position. Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</span></p><br> <p><span><strong>Teamwork:</strong>&nbsp;Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; accepts joint responsibility for team shortcomings.</span></p><br> <p><span><strong>Accountability:</strong>&nbsp;Takes ownership for all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; supports subordinates, provides oversight and takes ownership of delegated responsibilities and authorities; operates in compliance with organizational regulations and rules.</span></p><br> <p><span><strong>Client Orientation:</strong>&nbsp;Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors on going developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed.</span></p><br> <p><span><strong>Qualifications:</strong></span></p><br> <p><span><strong>Education:</strong>&nbsp;Advanced University degree (Master’s degree or equivalent) in energy policy, energy or development economics, sustainable development, or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.</span></p><br> <p><span><strong>Experience:</strong>&nbsp;A minimum of seven years of progressively responsible experience in quantitative and qualitative policy research, policy development or policy advisory, related to the socioeconomic impacts of the energy transition; a proven track record of writing reports for policy-makers; evidence of profound understanding of the renewable energy sector, especially in developing and emerging economies; experience in international co-operation and in dealing with multilateral agencies and forums. Some team management experience preferred.</span></p><br> <p><span><strong>Language:</strong>&nbsp;Excellent command of written and spoken English is required. Knowledge of other languages is desirable.</span></p><br> <p><span>Qualified candidates must apply for the above-mentioned vacancy on-line, through IRENA’s recruitment platform, ORC by submitting a complete and comprehensive CV and a letter of interest, including details of three professional references who will be contacted if their application is shortlisted.</span></p><br> <p><span>Applications from qualified women are highly encouraged.</span></p><br> <p><span>Please note that only candidates under serious consideration will be contacted for further assessment and receive notice of the final outcome of the selection process.</span></p><br> <p><span><i><strong>[1]</strong></i></span><span><i> IRENA provides similar ICSC benefits and entitlements, including rental subsidy, education grant (for school aged children), annual leave, health insurance, provident fund, etc. as would be applicable.</i></span></p><br> <br> <p><span>[2]</span>&nbsp;<span><i>The post adjustment is a variable component that is adjusted periodically to reflect changes in the cost of living in a duty station. Post adjustment multiplier for Abu Dhabi duty station is currently 58.4%, determined by the International Civil Service Commission and subject to change without prior notice.</i></span></p><br> <br> <br><br> </div>

This Is What Future Focus Feels Like<br><br>STRATEGY AND DEVELOPMENT<br><br>Head - Transformation<br><br>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry<br><br>What You'll Deliver<br><br>You’ll lead and deliver enterprise‑wide transformation initiatives aligned to Dubai Airports’ corporate strategy across DXB and DWC. You’ll translate strategy into clear, phased transformation roadmaps, ensuring alignment, integration and visibility across business functions. You’ll drive transformation activities at workstream and initiative level, embedding adoption, readiness and change management into delivery plans. You’ll provide executive and board‑ready updates on transformation progress, issues, options and impacts, enabling informed decision‑making. You’ll manage cross‑functional dependencies, risks and critical paths across transformation initiatives. You’ll partner closely with Strategy & Development, Digital and business leaders to ensure operating model, workforce and capability changes are effectively implemented. You’ll lead the development and continuous improvement of enterprise change management capability using a common framework and community of practice. You’ll define, track and realize benefits and value across transformation initiatives, ensuring delivery against approved business cases. You’ll monitor initiative‑level KPIs and value realization, recommending corrective actions where performance or outcomes diverge from plan. You’ll act as a trusted advisor to senior leaders on transformation sequencing, trade‑offs and delivery risks. You’ll prepare high‑quality executive communications, reports and narratives focused on key business challenges and outcomes.<br><br>What You Bring<br><br>You’ll hold a degree in Strategy, Business or related and you will bring 10–12 years of overall professional experience, including 5–7 years in transformation, strategy execution and change management roles within the aviation or airport industry, with a strong understanding of operational, regulatory and stakeholder complexity. Experience leading digital and/or Con Ops transformation initiatives is preferred. You’ll have proven experience leading complex, cross‑functional transformation programmes in large, matrixed organizations. You’ll have demonstrated ability to analyse complex data, business cases and programmes and convert them into clear, outcome‑focused narratives for senior stakeholders. You’ll have previous experience defining benefits realization frameworks, KPIs and value tracking linked to strategic objectives. You’ll have exceptional stakeholder management skills, with the ability to influence, align and deliver through senior leaders and multifunctional teams. You’ll have a consultative, collaborative leadership style, balanced with strong delivery focus and accountability. You’ll have excellent written and verbal communication skills, with confidence engaging executive leadership and boards.<br><br>Life at Dubai Airports<br><br>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.

<p>Role Purpose The Support CRM Executive is responsible for managing customer interactions, maintaining accurate customer records, and ensuring all enquiries are resolved efficiently through the company's CRM platform. The role acts as the link between customers and internal departments, ensuring requests are tracked, communicated and resolved within agreed service levels while delivering an exceptional customer experience. The successful candidate will be highly organised, customer-focused and comfortable working with multiple systems in a fast-paced utilities environment. Key Responsibilities Customer Relationship Management • Manage customer enquiries received via CRM, email, telephone and digital channels. • Ensure every customer interaction is accurately recorded within the CRM system. • Maintain complete and up-to-date customer records. • Monitor customer cases from creation through to closure. • Provide timely updates to customers throughout the lifecycle of their request. • Escalate complex issues to the appropriate internal teams where required. Case Management • Log, categorise and prioritise customer requests. • Monitor ticket queues to ensure SLA compliance. • Follow up outstanding cases until full resolution. • Identify recurring issues and recommend process improvements. • Ensure all supporting documentation is attached to customer records. Customer Support • Respond professionally to customer enquiries relating to billing, accounts, portal access, meter readings, move in/out requests and general services. • Liaise with Billing, Operations, Metering, Finance and Technical teams to resolve customer issues. • Assist customers with navigating the customer portal and self-service functions. • Deliver excellent customer service across all communication channels. CRM Administration • Maintain CRM data accuracy and integrity. • Update customer profiles, account details and contact information. • Assist with CRM testing, enhancements and new feature rollouts. • Support data cleansing and quality assurance activities. • Generate reports from the CRM when required. Performance & Reporting • Meet individual productivity and quality targets. • Monitor assigned workloads and case ageing. • Produce reports on ticket volumes, response times and resolution performance. • Identify trends and recurring customer issues for management review. Continuous Improvement • Suggest improvements to customer journeys and internal processes. • Contribute to knowledge base articles and standard operating procedures. • Support new system implementations and process changes. • Participate in training and knowledge-sharing sessions.</p><p>Required Skills & Experience Essential • Minimum 2 years' experience in customer service, CRM administration or customer support. • Experience using CRM or ticketing platforms such as Zendesk, Zoho CRM, Salesforce, Freshdesk or similar. • Excellent written and verbal English communication skills. • Strong organisational and time management skills. • High attention to detail. • Ability to manage multiple priorities simultaneously. • Strong problem-solving skills. • Proficient in Microsoft Office, particularly Excel. Desirable • Experience within utilities, property management or facilities management. • Experience supporting billing or customer accounts. • Knowledge of SLAs and customer service KPIs. • Experience working with customer portals. Key Competencies • Customer Focus • Communication • Problem Solving • Attention to Detail • Teamwork • Accountability • Organisation • Adaptability • Time Management • Continuous Improvement The Support CRM Executive consistently delivers excellent customer service by ensuring every enquiry is managed professionally, resolved efficiently and accurately recorded. They maintain high-quality CRM data, meet service level agreements, proactively communicate with customers and contribute to continuous improvements that enhance the overall customer experience.</p>