Financial Analyst Jobs in UAE
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<p>We are looking for an experienced Commercial Quantity Surveyor – Post Contract to manage the commercial and contractual aspects of construction and engineering projects from contract award through project completion and final account.
The ideal candidate should have strong experience in post-contract quantity surveying, interim payment applications, valuations, variations, claims, subcontractor management, commercial reporting, contract administration, cost control, final accounts, and commercial negotiations.
Experience in structural steel, steel fabrication, erection, aluminium, façade, PEB, metal works, fit-out, architectural works, and construction projects will be highly preferred.<br><br>Key Responsibilities</p><ul><li><p>Manage all <strong>post-contract commercial and quantity surveying activities</strong> from contract award to final account.</p></li><li><p>Review and understand <strong>main contracts, subcontracts, BOQs, specifications, drawings, scope of work, contract conditions, commercial terms, and payment provisions</strong>.</p></li><li><p>Establish and maintain comprehensive <strong>commercial and contractual control systems</strong> for assigned projects.</p></li><li><p>Prepare, submit, monitor, and follow up <strong>Interim Payment Applications (IPA)</strong> and <strong>Interim Payment Certificates (IPC)</strong>.</p></li><li><p>Prepare accurate <strong>monthly valuations</strong> based on measured and verified progress.</p></li><li><p>Coordinate with Project, Site, Planning, QA/QC, and Construction Teams to obtain accurate <strong>progress quantities and supporting documentation</strong>.</p></li><li><p>Verify <strong>executed quantities, installed quantities, fabrication quantities, delivered materials, site progress, and completed works</strong> for valuation purposes.</p></li><li><p>Prepare <strong>quantity take-offs, measurements, BOQ reconciliation, progress measurement, valuation sheets, and payment summaries</strong>.</p></li><li><p>Review certified amounts and identify <strong>payment discrepancies, deductions, retention, advance recovery, contra charges, and other commercial adjustments</strong>.</p></li><li><p>Monitor <strong>payment status, outstanding certifications, receivables, retention, and contractual payment timelines</strong>.</p></li><li><p>Prepare and maintain <strong>Variation Orders, Variation Claims, Change Orders, Change Requests, and additional work submissions</strong>.</p></li><li><p>Identify and evaluate <strong>variations, omissions, additions, substitutions, design changes, client instructions, site instructions, and scope changes</strong>.</p></li><li><p>Prepare detailed <strong>variation quotations, cost build-ups, rate analysis, supporting measurements, and commercial submissions</strong>.</p></li><li><p>Negotiate <strong>variation rates, additional works, revised rates, and commercial settlements</strong> with clients, consultants, main contractors, and subcontractors.</p></li><li><p>Maintain <strong>Variation Registers, Change Registers, Claim Registers, Payment Registers, and Commercial Trackers</strong>.</p></li><li><p>Identify potential <strong>commercial risks, scope gaps, cost exposure, contractual risks, and entitlement opportunities</strong>.</p></li><li><p>Review project correspondence and site records to establish <strong>commercial entitlement and contractual rights</strong>.</p></li><li><p>Prepare and submit <strong>claims, contractual notices, entitlement submissions, disruption claims, prolongation claims, acceleration claims, loss and expense claims, and EOT-related commercial submissions</strong> where applicable.</p></li><li><p>Support the preparation of <strong>Extension of Time (EOT)</strong> submissions by providing cost and commercial information.</p></li><li><p>Assess financial impacts associated with <strong>delays, disruptions, variations, acceleration, prolongation, suspension, and changes in scope</strong>.</p></li><li><p>Maintain detailed records of <strong>delay events, variation events, instructions, RFIs, approvals, correspondence, site records, and contractual notices</strong>.</p></li><li><p>Review <strong>subcontractor payment applications, valuations, variations, claims, and final accounts</strong>.</p></li><li><p>Measure subcontractor works and verify quantities against <strong>BOQ, drawings, approved variations, site records, and actual execution</strong>.</p></li><li><p>Prepare <strong>Subcontractor Payment Certificates</strong> and commercial recommendations.</p></li><li><p>Manage subcontractor <strong>commercial negotiations, back charges, contra charges, retention, deductions, and final settlements</strong>.</p></li><li><p>Prepare and maintain <strong>subcontractor variation and claims registers</strong>.</p></li><li><p>Monitor project <strong>costs, commitments, forecasts, actual expenditure, and commercial performance</strong> in coordination with the project controls team.</p></li><li><p>Prepare <strong>cost reports, commercial reports, cash-flow forecasts, cost-to-complete reports, and financial forecasts</strong>.</p></li><li><p>Monitor <strong>Budget vs Actual Cost, Committed Cost, Forecast Cost, Cost Variance, and Cost-to-Complete</strong>.</p></li><li><p>Prepare <strong>Cost Value Reconciliation (CVR)</strong> reports and analyze project commercial performance.</p></li><li><p>Monitor <strong>revenue, cost, margin, forecast margin, WIP, accruals, and project profitability</strong> where applicable.</p></li><li><p>Assist management in identifying <strong>cost-saving opportunities, commercial risks, margin erosion, and potential recoveries</strong>.</p></li><li><p>Review and assess <strong>rates, unit rates, productivity rates, labour costs, material costs, plant costs, subcontractor rates, and overheads</strong>.</p></li><li><p>Prepare detailed <strong>rate analysis and cost build-ups</strong> for variations and claims.</p></li><li><p>Reconcile <strong>BOQ quantities, contract quantities, approved variations, executed quantities, certified quantities, and final quantities</strong>.</p></li><li><p>Prepare <strong>BOQ reconciliation and quantity reconciliation reports</strong>.</p></li><li><p>Review drawings and specifications to identify <strong>scope changes, quantity discrepancies, omissions, and additional works</strong>.</p></li><li><p>Coordinate with Engineering and Technical Teams regarding <strong>drawing revisions, design changes, technical clarifications, RFIs, and revised quantities</strong>.</p></li><li><p>Review <strong>IFC drawings, shop drawings, fabrication drawings, architectural drawings, specifications, BOQs, and contract documents</strong>.</p></li><li><p>Prepare <strong>quantity take-offs</strong> for structural steel, aluminium, façade, cladding, PEB, metal works, fit-out, and other construction activities.</p></li><li><p>Track <strong>material procurement, material delivery, fabrication progress, site installation, and completed quantities</strong> where relevant to commercial valuation.</p></li><li><p>Attend <strong>commercial meetings, progress meetings, variation meetings, claims meetings, subcontractor meetings, and client negotiations</strong>.</p></li><li><p>Prepare commercial presentations and reports for <strong>Project Managers, Commercial Managers, Contracts Managers, and Senior Management</strong>.</p></li><li><p>Ensure all commercial submissions are supported by appropriate <strong>measurements, drawings, photographs, site records, approvals, correspondence, delivery documents, and contractual references</strong>.</p></li><li><p>Maintain proper <strong>commercial documentation, audit trails, contractual records, payment records, and project correspondence</strong>.</p></li><li><p>Assist with <strong>project close-out, final measurement, final account, final payment application, release of retention, and commercial handover</strong>.</p></li><li><p>Prepare and negotiate <strong>Final Accounts</strong> with clients, main contractors, and subcontractors.</p></li><li><p>Reconcile all <strong>contract values, variations, claims, payments, deductions, retention, and outstanding commercial matters</strong> before project close-out.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications & Experience</p><ul><li><p>Bachelor’s Degree in <strong>Quantity Surveying, Civil Engineering, Construction Management, Commercial Management, or a related discipline</strong>.</p></li><li><p><strong>5–10 years of experience</strong> in Quantity Surveying, Commercial Management, or Contract Administration.</p></li><li><p>Strong <strong>post-contract experience</strong> is mandatory.</p></li><li><p>Proven experience handling <strong>IPA, valuations, variations, claims, subcontractor payments, cost control, commercial reporting, and final accounts</strong>.</p></li><li><p>Strong experience in <strong>variation evaluation, rate analysis, commercial negotiation, and contractual entitlement</strong>.</p></li><li><p>Experience preparing and negotiating <strong>claims, EOT, delay/disruption claims, prolongation costs, and loss & expense</strong> is highly preferred.</p></li><li><p>Strong knowledge of <strong>FIDIC or other major construction contract forms</strong>.</p></li><li><p>Experience with <strong>main contractors, subcontractors, consultants, clients, and suppliers</strong>.</p></li><li><p>Strong ability to read and interpret <strong>BOQs, IFC drawings, shop drawings, specifications, contract documents, and project correspondence</strong>.</p></li><li><p>Strong knowledge of <strong>Excel, quantity measurement, commercial trackers, cost reports, and QS software</strong>.</p></li><li><p>Experience with <strong>structural steel, fabrication, erection, aluminium, façade, PEB, metal works, or construction projects</strong> will be an advantage.</p></li></ul>
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<p><strong>Remarkable people, trusted by clients to design and advance the world. </strong></p><br> <p><strong>The Role </strong></p><br><br><p>This is an exciting opportunity for an experienced <strong>Mechanical Supervisor - Rotating</strong> based in Habshan Abu Dhabi with a proven track record in the industry, ensuring the successful execution of projects and alignment with company goals for a high-profile client. </p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>As a Rotating Equipment Supervisor, you will be an expert in rotating equipment, focused on site activities management such as planning, manpower resources/tools assignment and technical assistance to complete the work scope according to the contractual requirements</li> <li>Prepare field services jobs and interventions with the project managers based in the offices</li> <li>Assist Start-up Engineer during the commissioning phase ensuring proper and safe operation of the machine</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Key Accountabilities and Responsibilities: </strong></p><br><ul> <li>Supervise and approve construction activities and co-ordinate various aspects of project construction including inspections, material submissions and working drawings from contractors, and processing documentation as required<br> Implement Wood standardized construction work processes, procedures, manuals and systems and execute the systems of control for each construction activities in his area</li> <li>Organize, coordinate and supervise construction activities in accordance with construction schedules, monitor and review so as to complete the works on time and within budget</li> <li>Resolve difficulties and problems in discussion with contractor representatives and, if necessary, also with the Construction Superintendent</li> <li>Assist, as required, the Construction Warehouse Organization with inspection of material and equipment received and the preventive maintenance of equipment stored</li> <li>Handle all aspects of Mechanical Construction activities including site investigations, site surveys and</li> <li>Work closely with other client Construction Supervisors (Elect./ Arch / Instrument)</li> <li>Report to client Senior Construction Supervisor on main issues, events at the site, progress reporting, trends and recommendation for improvement</li> <li>Manage the completion of all required deliverables including scope of work write-ups, isometrics, piping plans, tie-in lists, construction photos, and bills of materials</li> <li>Coordinate with client and construction personnel to ensure the client's input and job requirements are adequately addressed and implemented consistently with the contractual requirements</li></ul><br>Qualifications:<br><p><strong>Skills And Qualifications </strong></p><br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Degree in Mechanical Engineering</li> <li>Minimum 10 years’ experience in Oil and Gas Industry preferably with Mega Gas plant experience</li> <li>Preferred to have people with ADNOC experience and aware of ADNOC standards</li></ul> </div>
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Company Description<br><p>Work with Us. Change the World.</p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced CAD / GIS Specialist with experience in infrastructure and urban development projects. The successful candidate will be responsible for developing, maintaining, and managing CAD drawings, GIS databases, utility mapping, and digital spatial information to support engineering design, construction supervision, stakeholder coordination, and asset handover. The role requires close collaboration with multidisciplinary teams to ensure the accuracy, integrity, and consistency of engineering drawings and geospatial data throughout the project lifecycle.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>CAD & Engineering Drawing Management</strong></p><br><ul><li>Prepare, review, and update engineering drawings in accordance with project standards, specifications, and client requirements.</li><li>Maintain drawing registers and ensure proper revision control throughout the project lifecycle.</li><li>Coordinate with civil, utilities, structural, landscape, and other engineering disciplines to produce coordinated construction and as-built drawings.</li><li>Verify drawing accuracy, completeness, and compliance before submission to clients and regulatory authorities.</li><li>Support engineering teams by preparing detailed plans, profiles, sections, and construction details.</li></ul><p><strong>GIS & Spatial Data Management</strong></p><br><ul><li>Develop, maintain, and update GIS databases for roads, utilities, drainage, public realm, and other infrastructure assets.</li><li>Integrate survey data, utility records, as-built information, and spatial datasets into GIS platforms.</li><li>Produce thematic maps, utility layouts, spatial analyses, and digital mapping products to support engineering, planning, and stakeholder coordination.</li><li>Ensure the integrity, accuracy, and consistency of geospatial information throughout project delivery.</li><li>Manage coordinate systems, spatial referencing, and GIS data standards.</li></ul><p><strong>Utility & Stakeholder Coordination</strong></p><br><ul><li>Prepare utility conflict drawings, interface plans, and authority submission drawings.</li><li>Support utility coordination by integrating records from multiple utility authorities into a unified GIS environment.</li><li>Prepare CAD and GIS documentation required for NOCs, permits, and stakeholder approvals.</li><li>Coordinate with utility authorities, contractors, consultants, and project stakeholders to resolve spatial and utility conflicts.</li></ul><p><strong>Construction Support & Asset Handover</strong></p><br><ul><li>Update construction progress drawings and maintain accurate as-built documentation.</li><li>Support testing, commissioning, and final asset handover by preparing GIS asset databases and CAD deliverables.</li><li>Coordinate with survey teams to validate completed works, utility locations, and asset records.</li><li>Ensure all final deliverables comply with client and authority requirements.</li></ul><p><strong>Documentation & Reporting</strong></p><br><ul><li>Maintain electronic drawing libraries, GIS databases, and digital project records.</li><li>Generate maps, layouts, graphical presentations, and reports for project management and client submissions.</li><li>Ensure compliance with document control procedures and digital data management standards.</li><li>Support project teams by providing timely and accurate CAD and GIS deliverables.</li></ul><br>Qualifications<br><p><strong>Qualifications</strong></p><br><ul><li>Bachelor's Degree or Diploma in one of the following disciplines: Civil Engineering / Surveying /Geographic Information Systems (GIS) /Geomatics /CAD Technology Or a related engineering discipline</li></ul><p><strong>Experience</strong></p><br><ul><li>8–12 years of relevant experience in CAD and GIS for infrastructure or urban development projects.</li><li>Proven experience supporting roads, utilities, drainage, water, sewerage, electrical, telecommunications, irrigation, and public realm projects.</li><li>Experience preparing authority submissions, as-built drawings, utility mapping, and GIS asset databases.</li><li>Familiarity with UAE infrastructure standards and authority requirements is highly desirable.</li><li>Al Ain Municipality experience is a plus.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Advanced proficiency in:<ul><li>AutoCAD</li><li>Civil 3D</li><li>ArcGIS</li><li>Other GIS/CAD software</li></ul></li><li>Strong understanding of:<ul><li>Engineering drawing standards</li><li>Utility mapping</li><li>Coordinate systems</li><li>Geospatial data management</li></ul></li><li>Experience with:<ul><li>BIM integration</li><li>Document Management Systems (e.g., Asite)</li><li>Microsoft Office Suite</li></ul></li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p>Join us at the edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.<br>The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.<br>Amazon's Human Rights and Social Impact program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.<br>The Human Rights Compliance Manager serves as the core case manager and case-level Single Threaded Leader (STL) within the Global Remediation and Investigation Team (GRIT), managing actual human rights and environmental impacts meeting Human Rights and Social Impact (HRSI) Escalation Criteria within AMET. This role combines technical human rights expertise with remediation design and oversight, investigation coordination, stakeholder management, and analytical problem-solving to ensure effective resolution of complex cases while maintaining rigorous documentation and data integrity standards. The role encompasses the full lifecycle of impact management: investigation, corrective action, remedy, and stakeholder response coordination. <br>Key job responsibilities<br>The Human Rights Compliance Manager serves as case-level Single Threaded Leader (STL) for supply chain impacts in Amazons supply chain, managing the full lifecycle from investigation through remedy and stakeholder response. They manage a diverse portfolio of human rights cases from intake through verification, including audit findings, external escalations, worker grievances, and non-audit sources. They assess risk and where needed facilitate investigation into allegations to substantiate and drive remediation within established SLA frameworks, making independent decisions on case approach and remediation plans with limited supervision.<br>They work directly with suppliers and service providers on remediation, implementing both corrective actions to address immediate issues and preventative measures to address root causes. They gather and verify evidence that audit findings and escalations are resolved, conducting site visits when necessary to provide on-site guidance and assess remediation effectiveness. They apply established frameworks and guidance while adapting to unique case circumstances, balancing thoroughness with efficiency to meet SLA requirements while maintaining quality standards. They contribute to the development of standardized remediation protocols and guidance materials based on case learnings. <br>The Human Rights Compliance Manager identifies trending issues across their caseload and elevates systemic concerns to Regional Remediation Leads for strategic intervention. They document comprehensive case records with clear rationale for decisions, maintaining rigorous data integrity in case management systems to support due diligence and trend analysis. They contribute to process improvement initiatives by providing feedback on SOPs, guidance materials, and frameworks based on operational learnings. <br>They collaborate with cross-functional teams including legal, PR, HR, and sourcing to drive alignment on remediation approaches and navigate competing stakeholder priorities. They may mentor entry-level specialists and support knowledge transfer through case shadowing and informal coaching. <br>About the team<br>Diverse Experiences:<br>World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture:<br>It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship & Career Growth:<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent<br>- Demonstrated experience with case management, issue resolution, or remediation programs<br>- Strong understanding of human rights principles, labor standards, and remediation methodologies<br>- Proven experience conducting investigations and coordinating with cross-functional stakeholders (Legal, PR, HR, sourcing)<br>- Proven ability to engage with cross-functional stakeholders and drive alignment<br>- Excellent analytical skills with attention to detail and ability to identify patterns<br>- Strong written and verbal communication skills with ability to document findings clearly<br>- Ability to manage multiple cases simultaneously within SLA requirements<br>- Willingness to travel for supplier site visits as needed<br>- Proficiency with case management systems and data quality standards<br>- Professional auditing qualification, or similar risk or compliance credentials<br>- Fluent Hindi, Bengali or Nepali speaker<br>- Knowledge of international labor standards and human rights frameworks (ILO, UN Guiding Principles)<br>- Experience in global supply chains or manufacturing environments<br>- Experience with crisis communication or stakeholder coordination during escalations<br>- Proficiency with case management systems and data quality standards, with the ability to manage multiple cases simultaneously within SLA requirements<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><b>About the Role</b><br>As a <b>Commerce Cloud Specialist Solution Engineer</b>, you will be the sole dedicated Commerce SE for the Middle East, embedded within a high-performing team of cloud specialists covering MC, Revenue Cloud, Field Service, and Slack. You'll partner closely with Account Executives and Account SEs to drive Commerce-led opportunities across B2B and B2C customers in the UAE, KSA, and the broader Gulf region.<br>This is a highly visible, customer-facing pre-sales role where your ability to connect Commerce capabilities to business outcomes — across complex, multi-cloud deals — will directly influence pipeline and revenue.<br><b>What You'll Do</b><br><ul><li>Own all Commerce Cloud pre-sales engagements in the Middle East, acting as the authoritative product expert across <b>B2C Commerce, B2B Commerce, Headless/Composable Commerce, and Order Management</b></li><li>Deliver compelling, business-value-driven demos and technical sessions tailored to customer pain points and industry context</li><li>Lead discovery, solution design, and POC/pilot engagements for Commerce opportunities, often as part of broader multi-cloud deals</li><li>Collaborate with Account SEs and AEs to craft winning deal strategies, addressing competitive threats (especially SAP and existing CRM/Commerce landscapes)</li><li>Support large, complex proposals with sizing, architecture guidance, and ROI storytelling</li><li>Partner with the Agentforce narrative — positioning <b>Commerce Agents</b> and AI-powered commerce capabilities as strategic differentiators</li><li>Engage regional customer events, EBCs, and field marketing initiatives (Agentforce World Tour, Executive Briefings, etc.)</li><li>Build internal knowledge and enablement assets to support the broader SE team on Commerce topics</li><li>Act as a trusted advisor to customers ranging from retail and healthcare to agri-commodity groups and digital-native enterprises</li></ul><br><b>What We're Looking For</b><br><b>Required:</b><br><ul><li>Bachelors Degree in Computer Science or related field.</li><li>5+ years of pre-sales or solution engineering experience, with strong focus on <b>e-commerce or digital commerce platforms</b></li><li>Deep knowledge of <b>Salesforce Commerce Cloud</b> (B2C and/or B2B), or equivalent platforms (SAP Commerce, Adobe Commerce, commercetools, Shopify Plus)</li><li>Ability to deliver executive-level business value conversations as well as hands-on technical demos</li><li>Strong Arabic and English communication skills — the ability to navigate both technical and C-suite conversations in the region is key</li><li>Track record of supporting enterprise deals in a fast-paced, multi-stakeholder environment</li><li>Experience in the Middle East or willingness to be based in Dubai</li></ul><br><b>Preferred:</b><br><ul><li>Salesforce Commerce Cloud certifications (B2C or B2B Commerce Architect)</li><li>Hands-on familiarity with <b>Headless/Composable Commerce</b> architectures and front-end integration patterns</li><li>Experience positioning <b>Order Management Systems (OMS)</b> in complex retail or distribution environments</li><li>Knowledge of complementary clouds: <b>Data Cloud, Marketing Cloud, Service Cloud</b> — comfort operating in multi-cloud deals is a big plus</li><li>Prior work with retail, CPG, healthcare, or manufacturing verticals in the Gulf region</li></ul><br><b>Why This Role</b><br><ul><li>You'll be the <b>only Commerce SE in the Middle East</b> — high ownership, high visibility, high impact</li><li>Work alongside a tight-knit, world-class specialist SE team (MC, RC, FSL, Slack) in one of Salesforce's fastest-growing regions</li><li>Competitive compensation with UAE tax advantages</li><li>Target start: <b>October 2026</b></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> <p><span><strong>JOB PURPOSE:</strong></span></p><br><p><br>Develop new business from new countries whilst planning and managing sales activities of lubricants for the assigned region and product portfolio, within the global sales segment in order to ensure that an efficient and effective sales service is provided, and that sales and profit targets are met whilst maintaining outstanding customer relationship through effective communication and collaboration to boost sales and promote ADNOC Distribution image and reputation.</p><br><p><br><span><strong>KEY ACCOUNTABILITIES:</strong></span></p><br><p><strong>Sales Strategy Contribution</strong></p><br><p><br>• Together with the Department Manager International Sales, formulate an effective sales strategy and realistic objectives through analysing insights and market forecasts and submit to the VP/ Department Manager for discussion and directions.</p><br><p><br><strong>Market Analytics</strong></p><br><p><br>• Plan, and coordinate methods of gaining market insights and data from various sources, ensuring that enough information is obtained from the limited sources available.<br>• Conduct feasibility studies carried to analyse the market for new products, using information received from the agents. Section heads about current and future customer requirements.</p><br><p><br><strong>Sales Operations</strong></p><br><p><br>• Identify new markets within the assigned region and conduct a feasibility study for ADNOC Lubricants Business. Identify prospective companies capable of representing ADNOC in the market and conduct a study in line with the ADNOC distributor evaluation criteria.<br>• Achieve Sales and Margin Budgets for the territory as assigned by the Management.<br>• Prepares and maintains export price schedule for each distributor in assigned area. Obtains supervisors’ approval of recommended prices. Makes Sales Orders (Proforma Invoice) and actions in converting them to orders.<br>• Carry out the promotion of the company’s lubricant products in order to increase sales wherever possible, using the sales strategy and by analysing information such as past and current trends.</p><br><p>• Reach out and advice customers to maintain personal contact with all major customers in order to provide the very best service and to deal with any problems promptly.<br>• Arrange for regular visits to Market to conduct Customer Meets , Seminars , Workshops , Market Visit , Distributor Sales Staff Training and Key Account Management.<br>• Surveys, verifies, and maintains competitive information on price, credit terms, sales volume and market share, competitive marketing activity etc. and reports the same to supervisor.<br>• Assists in setting sales targets and developing the business plan for distributors and customers in assigned area<br>• Meet with agents and distributors periodically in order to discuss customer feedback about the products used, and to resolve any related issues they may have aimed to nurture a good relationship with agents and distributors in order to gauge the performance of the Company and products.<br>• Represent the function at seminars and exhibitions, to ensure that attendees’ questions can be answered, and any potential business opportunities followed up.</p><br><p><strong>Marketing</strong></p><br><p><br>• Together with Department Manager International Sales, Senior Marketing Manager Lubricants and Distributors, develop Marketing Plans for the territory for each operating Market including all Marketing activities for both Retail and Commercial Segment.<br>• Implement Marketing plans for the territory. Specifically, utilising market knowledge to recommend product range, distribution channels of trade, consumer and trade pricing levels and sales promotion activity.</p><br><p><strong>Business Development</strong></p><br><p><br>• Develop new business through new customers in existing markets.<br>• Develop new business from new Market Segment by introducing Segment specific products and services.<br>• Develop new business through Business Initiation in new countries.<br>• Investigate potential marketing opportunities for ADNOC lubricant business development.</p><br><p><br><strong>Credit and Collection</strong></p><br><p><br>• Ensure timely collection of outstanding debts, in line with the overall plan to assure achievement of optimum cash flow and revenues.<br>• Review reports on customers’ payment performances received from Finance, and initiates action where appropriate to ensure that all debts are resolved as quickly as possible and takes any action necessary<br>to minimise the amounts outstanding.<br>• Carry out the opening of credit accounts for new customers following a thorough investigation into their credit worthiness, to eliminate the possibility of future payment problems.<br>• Recommend and control the monthly approved quantity for each credit customer to ensure that sales stay within the limits of each Bank Guarantee.<br>• Obtain information on new customers applying for credit facilities, visits and reports customers information such as customers business activity, business address, bank names and address, customer’s expected monthly demands, etc.</p><br><p><br><strong>Customer Service</strong></p><br><p><br>• Keep customers abreast with the status of their booked orders.<br>• Be responsive to customer demands especially for customers who are from different time zones.<br>• Respond to customer’s communication within reasonable time.<br>• Co-ordinate the process of dealing with customer’s technical and commercial complaints by liaising with the Plant in order to discuss the nature of each complaint and identify ways on how to resolve it and how to avoid any future similar complaints. Ensures that the Department deals with complaints promptly and efficiently, within set procedures, and that good customer relations are maintained.</p><br><p><strong>Relationship Management</strong></p><br><p><br>• Develop and maintain effective business relationships with all relevant internal departments and external entities such as consultants, local, international and government authorities etc. with highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.</p><br><p><span><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</strong></span></p><br><p><br><strong>Minimum Qualification</strong></p><br><p><br>• Bachelor’s degree in Engineering preferable<br>• Bachelor’s Degree in Sales/ Marketing/ Business Administration or equivalent.</p><br><p><br><strong>Minimum Experience & Knowledge & Skills</strong></p><br><p><br>• 10 years of experience in Lubricant Sales operations, of which at least 3 years in a managerial role, preferably in the Lubricant Sector<br>• Deep understanding of Lubricant business<br>• Operational management experience.<br>• Proven track record of initiation of lubricant business in international countries<br>• Demonstration of improving international lubricant distributor business<br>• operational management experience.<br>• Deep knowledge of business workflows, operations processes and systems.<br>• Experience of developing strategic plans for Lubricant industry.<br>• Innovative and conceptual thinking<br>• knowledge of ADNOC Distribution’s business objectives, operations and of the regional laws and regulations<br>• Knowledge of financial management</p><br><br> </div>
<h2 class="h5">Job description</h2>
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Wood is currently recruiting for an experienced Vendor Coordinator as part of our Engineering team within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates. <br> Due to the nature of the projects and client expectation, the position will be initially office based then move to onshore site in Abu Dhabi, United Arab Emirates. <br> <br> <br> <p><strong>The Role</strong></p><br> <p>The EPCM Vendor Coordinator (Site) is responsible for coordinating and managing vendor activitiesat the project site to ensure timely delivery, installation, inspection, testing, commissioning, and close-out of vendor-supplied equipment and materials. The role serves as the primaryinterface between the EPCM team, contractors, vendors, and the client to ensure compliance with project specifications, quality standards, safety requirements, and project schedules.</p><br> <p><strong>Our Clients and Projects</strong></p><br> <br> <br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What We can offer:</strong></p><br> <ul> <li>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector</li> <li>Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business </li> <li>Competitive renumeration package: With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li>Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li>Group Life and Personal Accident Insurance: The company provides Life Assurance cover </li> <li>End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li>Commitment to continued professional development: Development plans that are tailored to your individual needs and interests </li> <li>Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li>Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul><li>Coordinate all vendor site activities, includingequipment delivery, installation, supervision, testing, commissioning, and handover.</li><li>Act as the primary point of contact between vendors, construction teams, engineering, QA/QC, procurement, and the client.</li><li>Review vendor schedules and ensure alignment with the overall project construction and commissioning schedule.</li><li>Monitor vendor mobilization, manpower, tools, andequipment readiness.</li><li>Ensure vendors comply with project HSE requirements, site regulations, and permit-to-workprocedures.</li><li>Coordinate inspection and testing activities withQA/QC and client representatives.</li><li>Track vendor progress and identify potential delays or risks, recommending corrective actions where necessary.</li><li>Facilitate technical discussions between vendors and engineering teams to resolve site issues.</li><li>Verify vendor completion of punch list items and support mechanical completion and commissioningactivities.</li><li>Prepare daily, weekly, and monthly vendorcoordination reports.</li><li>Attend construction, commissioning, and progress meetings.</li><li>Ensure vendor documentation, including method statements, inspection reports, test records, commissioning reports, and as-builtdocumentation, is complete and submitted ontime.</li><li>Support contract administration by verifyingvendor attendance, work completion, and variationrequests.</li><li>Coordinate warranty support and vendor close-out activities.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul><li>Bachelor's Degree in Mechanical, Electrical, Instrumentation, Civil, or related Engineering discipline.</li><li>Minimum 10 years of experience in EPC/EPCM projects, preferably in oil & gas, petrochemical, mining, power, or infrastructure projects.</li><li>Experience coordinating multiple equipment vendors during construction and commissioning.</li><li>Familiarity with procurement, construction, and commissioning processes.</li></ul> </div>
<h2 class="h5">Job description</h2>
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Wood is currently recruiting for an experienced PMC Senior Supervisor (Piping - OPS Support) with extensive experience in the oil and Gas industry for ADNOC Onshore client to be based in Abu Dhabi within our Oil, Gas & New Energies business. <br> Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates. <br> <br> <br> <strong>The Role </strong> <br> <p>To oversee and coordinate piping construction activities on behalf of the Project Management Consultant (PMC), ensuring that all work is executed safely, efficiently, and in compliance with project specifications, quality standards, schedule requirements, and applicable codes and regulations</p><br> <p><strong>Our Clients and Projects </strong></p><br> <br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation. </p><br> <br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality. </p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector </li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance</strong>: Ensures inpatient, and outpatient medical care is available should you require treatment </li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: I</strong>n line with UAE Labor Law, all employees are eligible for an End of Service benefit </li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company </li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones </li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field </li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Monitor and supervise piping construction activities performed by EPC contractors.</li> <li>Ensure piping installation is carried out in accordance with approved drawings, specifications, procedures, and project requirements.</li> <li>Review construction work packs, method statements, and risk assessments.</li> <li>Verify contractor compliance with project HSE requirements and permit-to-work systems.</li> <li>Coordinate piping activities with civil, mechanical, electrical, instrumentation, and commissioning teams.</li> <li>Ensure compliance with applicable codes and standards such as: <ul> <li>ASME B31.3</li> <li>ASME Section IX</li> <li>API standards</li> <li>Project specifications and procedures</li> </ul></li> <li>Monitor welding, NDT, hydrotesting, flushing, reinstatement, and mechanical completion activities.</li> <li>Participate in inspections and witness critical construction activities.</li> <li>Review and close punch-list items related to piping systems.</li> <li>Monitor contractor productivity and construction progress.</li> <li>Identify potential delays and recommend corrective actions.</li> <li>Participate in daily, weekly, and monthly progress meetings.</li> <li>Review contractor schedules and work plans.</li> <li>Promote a strong safety culture across all construction activities.</li> <li>Conduct site safety inspections and participate in toolbox talks.</li> <li>Ensure compliance with project HSE procedures and local regulations.</li> <li>Support incident investigations and implementation of corrective actions.</li> <li>Coordinate with engineering, procurement, QA/QC, commissioning, and operations teams.</li> <li>Resolve construction-related technical issues in coordination with engineering disciplines.</li> <li>Support pre-commissioning and commissioning activities.</li> <li>Prepare daily and weekly construction reports.</li> <li>Review contractor reports and progress updates.</li> <li>Maintain records of inspections, testing, and construction activities.</li> <li>Track and report construction KPIs.</li> </ul> <br> <br> <br> <br> <br> <br> <br> <br><br><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><strong>Expected: </strong></p><br><ul> <li>Minimum 15 years of experience in oil & gas, petrochemical, refinery, or energy projects.</li> <li>Minimum 5 years in PMC or Owner's Engineer roles.</li> <li>Extensive experience in onshore facilities and offplot infrastructure projects.</li> <li>Proven experience in piping construction, testing, and mechanical completion.</li> <li>Experience working on large EPC/PMC projects in the Middle East preferred.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Role : </strong>Senior Manager, Shari'a Audit<br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span><span>Responsible for organizing and managing internal Shari’a audits assignments according to Internal Shari’a audit plans. The responsibilities of Sr. Manager Shari’a Audit include overseeing the process of Internal Shari’a audits, making recommendations on policies, and ensuring that the organization conform with Shari’a rules & principles in order to provide a reasonable assurance to the management that Shari’a risk is mitigated to an acceptable residual level.</span></span></p><br><p><span><span>Performs complex internal Shari’a audit assignments in designated areas of the organization to identify, resolve, and/or recommend solutions to assure full compliance with Shari’a resolutions of ADIB’s Internal Shari’a Supervisory Committee of ADIB. May serve as the project leader on standard audits and conduct complex audits independently.</span></span><br> <br><strong>Key Accountabilities of the role </strong></p><br><ul><li><p><span><span>Adhere to:</span></span></p><br><ul><li><p><span><span>The AAOIFI Standards.</span></span></p><br></li><li><p><span><span>The Institute of Internal Audit Standards e.g. independence, objectivity, proficiency and performance of audit work.</span></span></p><br></li><li><p><span><span>The Internal Shari’a Audit objectives, mission and vision.</span></span></p><br></li></ul></li><li><p><span><span>Perform the internal Shari’a audit assignments/assigned duties efficiently and effectively based on the risk-based Shari’a Audit approach sketched by the line Management and in consultation with Team Leader. </span></span></p><br></li><li><p><span><span>As Sr. Manager Shari’a Auditor, of High/Medium/Low risk Shari’a audit assignments or Team Leader of Medium/Low risk Shari’a audit assignments, must assist the Team Leader or line management in </span><span>p</span><span>reparing a risk-based Shari’a audit plan for the assignments by: </span></span></p><br><ul><li><p><span><span>Developing an understanding of activities.</span></span></p><br></li><li><p><span><span>Defining the related areas of Shari’a risks and controls for all the activities/processes subject to Shari’a Audit.</span></span></p><br></li><li><p><span><span>Drafting/revising/updating the Shari’a Audit Program based on Shari’a risk assessment that considers impact and likelihood. Ensure any changes/additions to Shari’a audit programs are discussed and approved by Team Leader.</span></span></p><br></li><li><p><span><span>Compiling and reviewing the Internal Shari’a Supervisory Committee resolutions. Also ensure that the resolutions are incorporated in the related Shari’a audit program.</span></span></p><br></li><li><p><span><span>Preparing the checklist which will be used between the Shari’a Team Leader and members.</span></span></p><br></li><li><p><span><span>Assisting and coordinate with the Shari’a IT Project team or IT Division (thru Shari’a IT project team) to develop/improve certain reports required prior to the commencement and/or throughout the Internal Shari’a Audit assignments.</span></span></p><br></li><li><p><span><span>Preparing the Authority letter.</span></span></p><br></li><li><p><span><span>Preparing and conducting a presentation to all concerned Shari’a audit members, Team Leader and line Management discussing the steps that have been implanted/will be implemented during the preparation and field work stages.</span></span></p><br></li><li><p><span><span>Selecting the samples in consultation with Team Leader and according to the approved sampling methodologies.</span></span></p><br></li><li><p><span><span>Preparing the Assignment Planning Memorandum.</span></span></p><br></li><li><p><span><span>Arranging for and completing the working papers/assigned work on timely manner according to Internal Shari’a Audit management guidelines in this regard. In addition; handing over the working paper to Team Leader on timely manner without delays. Also, by ensuring that working papers reflects the work performed, sample selected and contains Shari’a Audit program and is considered as complete/adequate to support exceptions. </span></span></p><br><ul><li><p><span><span>Providing guidance to other Shari’a Auditors in consultation with/as requested by Team Leader.</span></span></p><br></li><li><p><span><span>Following-up receipt of Client management replies to exceptions as per Shari’a Compliance policy (3 working days) and promptly bringing to the attention of line management any deviation which could result from delaying Shari’a audit process (during fieldwork or draft report).</span></span></p><br></li><li><p><span><span>Completing the assigned duties within projected time scale and that any variances been properly justified to Team Leader.</span></span></p><br></li><li><p><span><span>Completing the assignment performance appraisal performed by Team Leader at the end of each Shari’a audit assignment, </span></span></p><br></li><li><p><span><span>Enhancing decision-making skills.</span></span></p><br></li></ul></li><li><p><span><span>By applying risk-based Shari’a Audit methodology; identify critical Shari’a risks, major control weaknesses, process inefficiencies on timely manner and report to the respective Team leader for discussion and opinion.</span></span></p><br></li><li><p><span><span>Ensure that corrective actions have been taken on all previous Shari’a audit exceptions and that repeated issues are highlighted to the team leader on time.</span></span></p><br></li><li><p><span><span>Ensure that exceptions are drafted properly/promptly by utilizing the exceptions’ database and discussing the exceptions with Team leader prior to drafting.</span></span></p><br></li><li><p><span><span>Achieve high standards of behavioral competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to Team Member). Consult with Team Leader on the competencies below standards.</span></span></p><br></li><li><p><span><span>Keep a constructive working relationship with Shari’a Audit clients in order to achieve the overall objectives.</span></span></p><br></li><li><p><span><span>Maintain excellent teamwork environment and team spirit.</span></span></p><br></li><li><p><span><span>Achieve very good knowledge of ADIB processes, policy & procedures and AAOIFI/IIA standards.</span></span></p><br></li><li><p><span><span>Understand/improve working knowledge on all automated Shari’a auditing tools.</span></span></p><br></li><li><p><span><span>Maintain very good efficient and professional oral and written communication skills.</span></span></p><br></li><li><p><span><span>Whenever requested, participate in special reviews (related to Shari’a). During the special review, assist in determining the circumstances which enabled such situations, identify responsibility for any losses or failures to comply with Shari’a policy & procedure and provide recommendations for Team Leader/line management review.</span></span></p><br></li><li><p><span><span>In coordination with Team Leader, train new/existing staff on Shari’a related issues and Shari’a Audit Approach. </span></span></p><br></li><li><p><span><span>Whenever requested by Team Leader, review new and/or changes to bank’s policies and procedures (related to Shari’a) in order to evaluate the Shari’a control adequacy and related risk mitigation. </span></span></p><br></li><li><p><span><span>Ensure that paper-based working papers and other Shari’a audit documents are adequately protected and secured throughout the assignment.</span></span></p><br></li><li><p><span><span><strong>Comply with any additional tasks which could be assigned by the Team Leader/line management.</strong></span></span><br> </p><br></li></ul></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li><p><span><span>Bachelor in Sharia or Islamic Economics or Islamic Banking.</span></span></p><br></li><li><p><span>CISSA and CIPA certifications(or alternative certifications).</span></p><br></li><li><p><span>A professional certificate in auditing issued by an international organization.</span></p><br></li><li><p><span><span>Arabic & English language </span></span></p><br></li><li><p><span><span>IT skills </span></span><br> </p><br><p><span><span><strong>Previous experience: </strong></span></span></p><br></li><li><p><span><span>5 to 10 years’ experience.</span></span></p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Position Summary:</strong></span></span></p><br><p><span><span>If you are a Manufacturing Engineer professional looking for an opportunity to grow your career, this role offers the opportunity to drive manufacturing excellence within QuickShip and MEAPAC operations. You will be responsible for planning, developing, and optimising manufacturing processes to ensure efficient production, consistent quality, and compliance with engineering and industry standards. Working closely with Engineering, Quality, and Production teams, you will support new product introductions, resolve manufacturing challenges, and contribute to digital transformation and capital project initiatives, all while fostering a safe, collaborative, and high-performing environment.</span></span></p><br><p><span><span><strong>In This Role, Your Responsibilities Will Be:</strong></span></span></p><br><ul><li><p><span><span>Review manufacturing capabilities regularly and support new product introductions into production</span></span></p><br></li><li><p><span><span>Provide practical engineering solutions for issues arising during assembly, machining, and testing activities</span></span></p><br></li><li><p><span><span>Develop and maintain standard operating procedures for safety, manufacturing, and operations, and deliver training to teams</span></span></p><br></li><li><p><span><span>Analyse tooling requirements and lead the design and development of tools and fixtures to support manufacturing processes</span></span></p><br></li><li><p><span><span>Create and maintain routings and Bills of Materials (BOMs) for make items within QuickShip and MEAPAC</span></span></p><br></li><li><p><span><span>Act as a focal point for equipment maintenance, supporting both breakdown and preventive maintenance activities</span></span></p><br></li><li><p><span><span>Support the planning and execution of CAPEX projects across QuickShip and MEAPAC operations</span></span></p><br></li><li><p><span><span>Contribute to factory digitalisation and intelligent automation initiatives to improve productivity and efficiency</span></span></p><br></li><li><p><span><span>Drive and support 5S+1 and Lean manufacturing practices to enhance operational performance</span></span></p><br></li><li><p><span><span>Ensure adherence to Health, Safety, and Environmental policies and standards</span></span></p><br></li><li><p><span><span>Collaborate cross-functionally to ensure smooth production flow, quality assurance, and continuous improvement</span></span></p><br></li></ul><p><span><span><strong>Who You Are:</strong></span></span></p><br><p><span><span>You build partnerships and work collaboratively with others to meet shared objectives, contributing to a positive and inclusive team environment. You consistently achieve results by prioritising effectively, maintaining accountability, and focusing on key outcomes. You apply analytical thinking to solve complex problems, using data and insight to guide decisions and improve processes. You actively seek opportunities to learn, adapt, and introduce improvements, supporting innovation and continuous development within the organisation.</span></span></p><br><p><span><span><strong>For This Role, You Will Need:</strong></span></span></p><br><ul><li><p><span><span>A bachelor’s degree in Mechanical, Instrumentation, Electrical Engineering, or a related field</span></span></p><br></li><li><p><span><span>Minimum of 5 years of experience in a manufacturing environment</span></span></p><br></li><li><p><span><span>Solid understanding of manufacturing processes including assembly, machining, fabrication, and testing</span></span></p><br></li><li><p><span><span>Experience in designing tools and fixtures for manufacturing applications</span></span></p><br></li><li><p><span><span>Strong problem-solving skills and the ability to work collaboratively across teams</span></span></p><br></li><li><p><span><span>Effective communication skills to engage with technical and non-technical stakeholders</span></span></p><br></li><li><p><span><span>Preferred Qualifications That Set You Apart:</span></span></p><br></li><li><p><span><span>Experience managing CAPEX and automation projects</span></span></p><br></li><li><p><span><span>Knowledge of Lean Manufacturing principles, Root Cause Analysis, and Total Productive Maintenance (TPM)</span></span></p><br></li><li><p><span><span>Exposure to digital transformation or smart manufacturing initiatives</span></span></p><br></li><li><p><span><span>Familiarity with control valve manufacturing or similar industrial products</span></span></p><br></li></ul><p><span><span><strong>Our Culture and Commitment To You:</strong></span></span></p><br><p><span><span>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. </span></span></p><br><p><span><span>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. </span></span></p><br><p><span><span>Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.</span></span></p><br><br><p><b>WHY EMERSON</b></p><br><p><b>Our Commitment to Our People</b></p><br><p>At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.</p><br><p>We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.</p><br><p>At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.</p><br><p><b>Accessibility Assistance or Accommodation</b></p><br><p>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.</p><br><p><b>ABOUT EMERSON</b></p><br><p>Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.</p><br><p>With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.</p><br><p>We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!</p><br><p><b>No calls or agencies please. </b></p><br> </div>
Job Description<br><br>If you enjoy building relationships and helping develop innovative solutions while working in a fast-paced environment, then we have the role for you. Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices. This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time.<br><br>As an Advisor Summer Intern in the Global Private Bank, you will have what you need to succeed – from training and mentorship from senior executives to projects that engage all your skills. As a future Advisor, you'll work with our team of advisors and specialists to bring in new clients and to serve existing ones. We deliver highly customized and comprehensive solutions to help protect, manage and grow wealth. No client has identical goals, so understanding their unique needs and tailoring our approach to exceed expectations requires work across teams and the firm to provide first-class service.<br><br>Our nine-week program kicks off with a week of induction, where you'll have training and orientation to our businesses and gain the technical and practical knowledge you'll need to start contributing to our teams. Joining our Summer Internship Program means you will be joining a team committed to building client relationships and making meaningful contributions to our business with customized wealth management solutions. Working here means joining a collaborative, supportive team. We want your diverse perspective to help us innovate the next wave of products and solutions for our clients. Top performers may receive a full-time offer at the end of the summer.<br><br>Job Responsibilities<br><br>Work with our teams to understand client needs and examine market activities to develop and execute strategies that help clients meet their financial goals Work with a team of bankers, investment specialists, wealth advisors, and lending specialists. Throughout the summer, you'll learn about our business and our clients while building your own expertise Continuously learn through one-on-one mentorship, learning sessions and ongoing events to grow your professional network <br><br>Required Qualifications, Capabilities And Skills<br><br>Expected graduation year January 2028 and July 2028In your penultimate year of study Highly driven person who enjoys working in teams to develop complex solutions Exceptional interpersonal, communication, logical thinking and problem-solving skills Excellent organizational skills and ability to multitask Genuine interest in financial markets and macro-level economic trends Desire to ultimately work with external clients in a relationship building and sales capacity Ability to thrive in a fast-paced, collaborative environment Highly inquisitive, focused and considerate Good judgment and discretion when working with confidential information <br><br>Preferred Qualifications<br><br> A second EU language is preferable but not essential.<br><br>Application Deadline<br><br>1 November, 2026<br><br>We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.<br><br>Join Us <br><br>At JPMorgan Chase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you. For more than 200 years, we have been working with innovators, entrepreneurs, industry leaders and their families to help them achieve their unique ambitions, secure their legacies and make a difference in the world. That means providing meaningful, tailored advice now and across generations. The Private Bank helps clients plan, invest, borrow and bank to create the life and legacy they envision.<br><br>We located in more than 17 offices across 11 countries in the Europe, Middle East and North Africa (EMEA) region. Guided by industry leaders, our teams deliver best-in-class ideas and insights for our clients around the world. J. P. Morgan was named 2021's “Best Private Bank in the World” by Global Finance magazine and captured multiple EMEA awards by Euromoney, including “Best Private Banking Services Overall” in the United Kingdom, Italy, Egypt and Saudi Arabia” and “Best Private Banking Services for Mega High Net Worth Clients” in France, Italy, Israel, and the Middle East.<br><br>See the Asset & Wealth Management CEO Letter here.<br><br>What's next? <br><br>Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible.<br><br>To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with “.edu” extension as doing so could result in delays receiving updates regarding your candidacy. After you confirm your application, we will review it to figure out whether you meet certain required qualifications. <br>JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We strive to hire qualified, diverse candidates, and we will provide reasonable accommodations for known disabilities.<br><br>Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.<br><br>About Us<br><br>J. P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br><br>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p>This role sits at the intersection of Operations, Care, Product, and Finance — turning business priorities into structured programs, and using data and policy design to make customer experience consistent, efficient, and scalable across every market and business line we operate in.</p><br><p>You'll act as an individual contributor with real strategic influence: owning recurring performance reviews with vertical and market leads, running the analysis that shapes product and commercial roadmaps, and leading the policy decisions that define how the business treats its customers when things go right — and when they don't.</p><br><strong>Key Responsibilities</strong><strong>1. Performance Governance &amp; Business Reviews</strong><ul><li><p>Own the cadence of recurring performance reviews across multiple business lines — monthly and weekly reviews, goal check-ins, and steering updates — ensuring decks are current, owners are clear, and action items get tracked to closure.</p><br></li><li><p>Partner with vertical, commercial, and finance leads to keep review formats, targets, and metrics consistent as the business evolves.</p><br></li><li><p>Build a single, credible view of operational and customer experience performance that leadership can act on.<br></p><br></li></ul><strong>2. End-2-End Customer Experience Governance including ownership of L0 metrics</strong><ul><li>Aligns Product, Operations, Care around shared journey-level priorities and drive consistent policy and quality of service.</li><li>Leads experience reviews, journey mapping workshops, and gap-closure plans.</li><li>Ensures policy, process, product, and communication remain consistent even as platforms evolve.</li><li>Creates a unified view of customer experience performance across teams.</li><li>Own CSAT and Contact Rate Careem-level&nbsp; L0 metrics for Care.</li></ul><strong>3. Cohort-Led Customer Policy Design</strong><ul><li>Lead the design and rollout of customer-facing policies — refunds, compensation, service-recovery thresholds — balancing customer experience against cost.</li><li>Develop segment-led (cohort-based) policies that treat customers differently based on value and history, while keeping the system simple enough to operate at scale.</li><li>Run the governance forums that keep policy application consistent across markets, and partner with legacy or market-specific teams to bring outlying markets onto a common framework over time.</li></ul><strong>4. Contact Rate &amp; Product led Defect Reduction</strong><ul><li>Own and publish a regular, company-wide contact rate report — tracking performance against target by business line, surfacing the top drivers of customer contact, and translating them into a clear set of ask’s for product and commercial teams.</li><li>Maintain the dashboards and source data that back this reporting, and keep the distribution list and format current as stakeholders change.</li><li>Work with data and analytics partners to keep root-cause analysis sharp enough to drive real roadmap decisions, not just track a number.</li></ul><strong>5. Cross-Functional Program Management</strong><ul><li>Act as the connective tissue between Operations, Care, Product, Finance, and Data teams — translating strategy into structured, trackable programs with clear ownership.</li><li>Represent Operations and Care in cross-functional forums and leadership reviews, and keep a live view of open decisions, dependencies, and risks across workstreams.</li></ul><strong>Cross-Functional Interfaces &amp; Forums</strong><p><strong>Key Teams: </strong>Care Ops, Product &amp; Engineering, Workforce Management, Vendor Ops, Policy, Data &amp; Analytics, Operations Excellence, Finance</p><br><strong>Core Forums:</strong><ul><li>Operational governance and Customer experience reviews</li><li>Defect-reduction and Lumina forums</li><li>Automation and AI roadmap reviews</li><li>Program steering committees</li><li>Quarterly and monthly business reviews</li></ul><strong>What You'll Bring</strong><ul><li>5+ years of experience in operations strategy, program management, business operations, or a related analytical/cross-functional role.</li><li>A track record of owning recurring reporting or business-review cadences with senior stakeholders, end to end.</li><li>Strong analytical skills — comfortable working with dashboards and raw data to build a narrative, not just a chart.</li><li>Experience designing or governing customer-facing policy, ideally in a marketplace, e-commerce, delivery, or platform business.</li><li>Excellent stakeholder management — able to align Product, Finance, Commercial, and Operations partners who don't always start from the same page.</li><li>Comfort with ambiguity: this role is as much about building the structure as running it.</li><li>Familiarity with workforce management, vendor operations, or AI-enabled quality/automation tooling is a plus, though not required.</li></ul><strong>What Success Looks Like</strong><ul><li>A predictable, trusted cadence of performance reviews that leadership relies on.</li><li>Customer policies that are consistent, cohort-aware, and easy to apply across markets.</li><li>A measurable, sustained reduction in customer contact driven by root-cause fixes, not just workarounds.</li><li>Stronger cross-functional execution — fewer dropped handoffs between Operations, Care, Product, and Finance.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&nbsp;</p><br> </div>
We're Hiring: Aquaculture Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused aquaculture organization committed to sustainable, efficient, and responsible aquatic food production. Our operations emphasize animal health, water quality, biosecurity, feed efficiency, production performance, environmental stewardship, food safety, and continuous improvement. The Role We are seeking an experienced Aquaculture Manager to oversee aquaculture production, stock health, water quality, feeding programs, hatchery or grow-out operations, biosecurity, facilities, workforce, budgets, regulatory compliance, and production performance. The successful candidate will combine practical aquaculture expertise with strong operational leadership, data analysis, financial management, and a commitment to animal welfare and environmental sustainability. Key Responsibilities Develop and implement aquaculture production strategies aligned with business and sustainability objectives. Manage daily hatchery, nursery, grow-out, pond, tank, cage, or recirculating aquaculture operations as applicable. Establish production plans covering stocking, feeding, growth, health, harvesting, and biomass targets. Monitor stocking densities, biomass, growth rates, survival, feed intake, and production performance. Develop and manage feeding programs appropriate to species, life stage, water conditions, and production objectives. Monitor feed quality, feed conversion ratio, feeding efficiency, and feed-related costs. Establish water-quality monitoring programs covering temperature, dissolved oxygen, p H, salinity, ammonia, nitrite, alkalinity, turbidity, and other relevant parameters. Investigate water-quality deviations and implement corrective actions. Maintain reliable water intake, filtration, aeration, circulation, pumping, oxygenation, and treatment systems. Implement effective aquatic-animal health and disease-prevention programs. Coordinate with aquatic veterinarians, fish-health specialists, laboratories, and technical consultants. Monitor disease symptoms, mortality, abnormal behavior, growth problems, and other health indicators. Develop and maintain biosecurity protocols for stock movement, equipment, personnel, water, feed, and visitors. Oversee quarantine, acclimation, stocking, grading, handling, and transfer procedures. Manage hatchery activities including broodstock management, spawning, egg handling, larval production, nursery operations, and juvenile quality where applicable. Manage broodstock selection, breeding programs, genetic performance, and stock replacement where applicable. Maintain appropriate stocking densities and optimize production conditions throughout the culture cycle. Coordinate grading, sampling, biomass estimation, harvesting, and post-harvest handling. Ensure harvested products meet customer, processor, food-safety, and market specifications. Manage cold-chain procedures and product traceability where applicable. Monitor animal welfare and ensure responsible handling practices throughout production. Manage production facilities, tanks, ponds, cages, raceways, pumps, aeration systems, filtration systems, generators, and monitoring equipment. Establish preventive-maintenance programs to minimize equipment failures and production interruptions. Manage farm employees, technicians, hatchery staff, feeders, contractors, and seasonal workers. Develop workforce schedules, responsibilities, training plans, and performance expectations. Train employees in animal handling, feeding, water-quality monitoring, biosecurity, safety, and emergency procedures. Prepare and manage operating budgets, production costs, labor costs, feed expenses, health costs, and capital requirements. Forecast requirements for feed, equipment, chemicals, health products, spare parts, and other production inputs. Manage procurement and evaluate supplier quality, availability, pricing, and service performance. Maintain accurate stock inventories, production records, health records, feed records, water-quality data, and harvest documentation. Use production-management systems and analytical tools to identify trends, risks, inefficiencies, and improvement opportunities. Prepare regular reports covering biomass, survival, growth, feed performance, water quality, health, costs, and production output. Investigate mortality events, disease outbreaks, water-quality failures, equipment breakdowns, and production losses. Establish emergency-response procedures for oxygen depletion, power failure, extreme weather, disease outbreaks, water contamination, and other operational risks. Ensure compliance with applicable aquaculture, animal-health, environmental, food-safety, occupational-safety, and fisheries requirements. Monitor environmental impacts including effluent quality, nutrient discharge, waste generation, water consumption, and energy use. Implement resource-efficiency and sustainability initiatives across aquaculture operations. Maintain strong relationships with regulators, laboratories, veterinarians, suppliers, processors, customers, researchers, and industry partners. Evaluate new technologies, automation, sensors, remote monitoring, artificial intelligence, and precision-aquaculture solutions. Lead continuous-improvement programs to increase survival, growth, feed efficiency, product quality, sustainability, and profitability. Key Performance Indicators Total production volume. Survival rate. Growth rate and average daily growth. Biomass productivity. Feed conversion ratio. Feed cost per unit of production. Stocking-density performance. Mortality rate and disease incidence. Water-quality compliance. Dissolved oxygen and other critical parameter stability. Biosecurity compliance. Health-treatment effectiveness. Hatchery survival and juvenile quality where applicable. Harvest yield and product quality. Product rejection or downgrade rate. Production cost per unit. Labor productivity. Equipment uptime and maintenance performance. Energy and water-use efficiency. Effluent and waste-management compliance. Inventory accuracy. Regulatory compliance. Food-safety performance. Employee safety performance. Budget adherence. Supplier performance. Customer satisfaction. Continuous-improvement savings and productivity gains. Ideal Candidate The successful candidate should have substantial experience in aquaculture production, fish or shellfish farming, hatchery management, aquatic animal health, fisheries operations, or a related field, preferably within a commercial aquaculture environment. The candidate should demonstrate:Strong practical knowledge of aquaculture production systems and aquatic animal husbandry. Experience with fish, shrimp, shellfish, or other commercially farmed aquatic species. Strong understanding of water-quality management and aquatic production environments. Knowledge of aquatic nutrition, feeding strategies, biomass management, and feed efficiency. Experience with aquatic animal health, disease prevention, biosecurity, and treatment programs. Understanding of hatchery, nursery, broodstock, or grow-out operations. Strong workforce leadership and farm-management capabilities. Experience managing budgets, procurement, suppliers, and production resources. Ability to analyze production, health, water-quality, and financial data. Familiarity with aquaculture monitoring systems, sensors, automation, recirculating systems, or precision-aquaculture technologies. Strong understanding of environmental, food-safety, animal-health, and regulatory requirements. Excellent communication and reporting skills in English. Strong organizational, analytical, and problem-solving abilities. Ability to respond effectively to production emergencies and rapidly changing conditions. A practical, data-driven, sustainability-focused, and continuous-improvement mindset.
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<br> Job Purpose <br><p>Plan and support the development and implementation of training related policies, procedures and programs. Initiates, selects, implements, monitors, and follows up appropriate training requirements for ADNOC employees, particularly UAE Nationals, and participates in enhancing training programs in order to support strategic Emiratization objectives. Provide input in the development of realistic budget estimations for creating new training courses, maintaining current ones, and monitors pertinent expenditures to ensure cost-effectiveness.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p>• Provide support in the development and implementation of the training policies and procedures. Advise Management on the setting of the training objectives. Initiates and recommends modification, as required, to ensure attainment of the company’s training related objectives. <br>• Implement the annual training needs identification exercise to compile and produce the company’s annual training plan. Analyze the inputs and reports the results to the Management.<br>• Evaluate systematically the design and implementation of training courses, including content, cost, relevancy, quality and appropriateness of instructional methods and techniques to ensure conformity with ADNOC’s training objectives. <br>• Monitor proper implementation and completion of all planned in-house and external training courses and programs, with appropriate follow up, evaluation, assessment and performance reports. <br>• Reviews, and propose international best practices and benchmarking for corporate training, as appropriate to ADNOC requirements. <br>• Liaise with training organizations within the UAE and abroad, evaluates their courses in respect of quality of materials, and general suitability for ADNOC needs. Coordinate the design of specific modules to be included in standard courses to cater to ADNOC specific business requirements, and negotiates the most favorable terms for their development. <br>• Develop, deliver and evaluate relevant workshops and learning sessions to enhance the training related system and procedures and the interfaces with customers. <br>• Provide technical advice and assistance to the various Directorates in the design and implementation of on-the-job training programs, analyses the results and recommends adjustments accordingly, in coordination with concerned Line Managers.<br>• Develop and monitors the English Language Training Program for the company in close liaison with the provider and ensures that it is supported by appropriate assessment strategies and methodologies. Plan and manage programs for in-house and overseas English Language training.<br>• Initiate and develop relevant long duration training programs to meet the company’s Nationalization targets, in close liaison with the provider.<br>• Initiate and prepare various service agreements with educational institutes and training service providers, both in the UAE and abroad.<br>• Coordinate with the Group Companies on the implementation of strategic training plans, and their participation in different courses organized either by ADNOC or the Group. <br>• Study and analyze different trends and feedback about learning activities and recommends necessary changes to enhance the quality of the services provided.<br>• Analyze current training activities and attainments in relation to training and development objectives, and produces reports as required. Ensures that appropriate training data is maintained and available for management for reference. Anticipates future training needs and requirements and alerts management accordingly. <br>• Evaluates management requests for specific tailor-made courses; prepares programs, coordinates, implements and evaluates their effectiveness. </p><br><br><br>Job Specific Accountabilities (Part 2) <br><p>• Liaise with higher education colleges and universities for the intake of their students for industrial training, work placement and summer training. <br>• Assist in preparing the annual training budget and monitors budget expenditures in collaboration with Finance Directorate and submits periodic status progress reports accordingly. </p><br><br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Supervision</strong><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective business objectives.<br><strong>Budgets</strong><br>• Provide input for preparation of the Function / Division / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver business objectives. <br>• Investigate and highlight any significant variances to support effective performance and cost control.<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>• Contribute to the achievement of the approved Performance Objectives for the Function/ Division / Department/ Section in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>• Provide inputs to prepare MIS and progress reports for Company Management.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>• Frequent contacts with Departments Heads and ADNOC employees up to Unit Manager level to discuss their training needs and plans.</p><br><br><br>External Communications & Working Relationships <br><p>• Regular contacts with Training Institutions and consultants, local/outside to coordinate and negotiate the implementation of corporate training courses. </p><br><br><br>Minimum Qualification <br><p>• Bachelor Degree Business Administration or relevant discipline.</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>• 8 years of experience in the development, implementation and administration of training plans and programs, policies and procedures in the Oil and Gas industry.</p><br><br><br>Professional Certifications <br><p>As applicable</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal</p><br><p><strong>Work Environment</strong><br>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.</p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Human Capital / Learning & Development</p><br><br><br><br><br> </div>
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Industry <br> Cities & Places <br>
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<p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br>
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<p><span>At Jacobs, we help clients navigate the climate transition for a more sustainable world with advisory services that drive decarbonization, resilience, and inclusive growth. As part of the Climate Response & ESG Advisory team, this role supports the delivery of climate-focused advisory services that inform planning, design, investment, and decision-making across many markets that include Water, Transportation, Built Environment, Advanced Facilities, Health, and Energy. </span></p><br><br><p><span>Jacobs are seeking a Senior Consultant to join our Climate Response & ESG Advisory team in Dubai to support high‑impact climate, sustainability, and ESG advisory engagements across the region. If you are passionate about supporting the climate transition, advising clients on decarbonization, resilience, and ESG integration, and contributing to complex advisory projects that inform strategy, investment, and decision‑making, this role offers an exciting platform to accelerate your career.</span></p><br><br><p><span>Jacobs’ Strategic Consulting team provides strategic advisory in all phases of the business life cycle, informed by our operational knowledge and deep functional expertise. By integrating strategic and technical expertise, we support the full spectrum of client functions from executive leadership project delivery and operations.</span></p><br><br><p><span>The selected candidate must have excellent team-player attitude, with ability to consistently demonstrate the highest levels of professionalism, integrity, mutual respect and accountability to others. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other. </span></p><br><br><br><p><span><span>About the opportunity</span></span></p><br><br><br><ul><li>Support performance-based design decisions using data and modeling to optimize energy, carbon, comfort, and performance outcomes.</li><li>Contribute to energy system validations to verify efficiency, reliability, and operational readiness against expected performance.</li><li>Support the development of sustainability strategies and roadmaps that align business objectives with environmental performance and regulatory expectations.</li><li>Contribute to ESG integration in planning and design to manage risk, improve resilience, and strengthen stakeholder confidence.</li><li>Support GHG inventories and emissions reduction strategies across scopes, including development of practical, implementable carbon-reduction pathways.</li><li>Support asset vulnerability and climate risk assessments to inform business continuity, emergency preparedness, and resilience planning.</li><li>Contribute to community insights, social value creation strategies, and social return on investment (SROI) assessments to inform decision-making.</li><li>Support sustainability due diligence, post-acquisition planning, climate-aligned deal structuring, and ESG reporting activities.</li></ul><br>
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<br> Here's what you'll need <br>
<ul><li>Bachelor’s or master’s degree in a relevant discipline such as engineering, environmental science, sustainability, climate change, economics, planning, or a related field. </li><li>5+ years of experience supporting ESG, climate, sustainability, or environmental advisory projects, ideally within a consulting or professional services environment.</li><li>Ability to work across a range of climate response and ESG topics, including decarbonization, resilience, adaptation, and sustainable finance.</li><li>Strong analytical, communication, and stakeholder coordination skills.</li><li>Experience in preparing high-quality reports, presentations, and client-ready advisory outputs.</li><li>Experience supporting client and stakeholder engagement; contributing to workshops, consultations, and briefings; and helping translate technical climate and ESG analysis into clear, decision‑ready insights.</li></ul><br><span><strong><span>Ideally, here’s what you’ll also have</span></strong></span><br><ul><li>Ability to work effectively in a multidisciplinary team environment.</li><li>A strong interest in climate response and ESG advisory work.</li><li>Strong problem-solving skills and attention to detail.</li></ul><br><br><p><span><span>A key attribute you will possess will be the ability to foster inclusive </span><span>behaviors</span><span>as</span><span>w</span><span>ell</span><span>as</span><span>creating</span><span>the</span><span>right</span><span>w</span><span>orking</span><span>environ</span><span>m</span><span>ent</span></span><span><span>for employees. You will continue building on our global culture of caring creating a workplace where we value the safety, positive</span></span><span><span>mental health, inclusion and belonging of all our employees. </span></span></p><br><br><p><span><span>Bring your program delivery skills, leadership talent, and client relationship expertise, and we’ll help you grow, pursue, and </span><span>fulfill</span></span><span><span>what drives you - so we can make big impacts on the world, together.</span></span></p><br><br><p><span><span>Jacobs. A world where you can.</span></span></p><br><br><p><span><span>From our inclusive employee networks,</span><span> to our positive </span><span>m</span><span>ental health cha</span><span>m</span><span>pions - </span><span>w</span><span>e are co</span><span>mm</span><span>itted to driving a culture of caring</span></span><span><span>where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and</span></span><span><span>unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.</span></span></p><br><br><p><span><span>With safety and flexibility always top of mind, we have gone beyond traditional ways of working so you have the support, means</span></span><span><span>and space to maximize your potential. You will uncover productive working arrangements, benefits, and opportunities to do good</span></span><span><span>too - from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients</span></span><span><span>make the world a better place. No matter what drives you, you will discover how you can cultivate, nurture, and achieve your</span></span><span><span>goals - all at a single global company.</span></span></p><br><br><p><span><span>Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and</span></span><span><span>succeed - today and into tomorrow.</span></span></p><br><br>
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<br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br>
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br>
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No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br>
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<p>We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.</p><br><br>
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<p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br>
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<br> Locations <br> CityStateCountry<br>Bur DubaiAll AE RegionsUnited Arab Emirates<br>
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<span><b>Job Summary</b> <br></span><p><span>• The Customer Experience (CX) Communications & Change/Engagement Management team creates, manages, and implements SCB CX communication strategy and ensure initiatives are aligned to global Customer Experience priorities. Working closely with corporate and internal communications, the CX Communications team will be responsible for managing and executing high-impact, global communications that engage and empower our employees and customers and communicate critical information to employees and customers.</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Driving Culture of client centricity</span></strong><br><span>• Responsible for the formulation and driving the CX strategy to build client centricity across the segments, product, and channels.</span><br><span>• Responsible for the activities related to the Client Experience best practices for staff awareness and adoption ef CX fairs, CX hackathons</span><br><span>• Responsible for running internal recognition programmes for frontline staff–rewarding great experience rendered to clients</span><br><span>• Responsibility for participation in external industry events representing SCB for Client Experience</span><br><span>• Responsible for participating in the Bank driven Training programs like D1R training for new staff –and ensure that the strategy of” how to deliver great client experience” strategy is communicated to new employees of the Consumer Banking Business</span><br><span>• Formulate training sessions for existing frontline staff addressing client pain points</span><br><span>• Responsible for being the lead in co ordinating and running the activities for all awards programs/townhalls for the consumer banking business and events that involves client interactions like Gifts during occasions, customer experience week etc</span><br><span>• Responsible for running internal staff engagement surveys/ platforms to ensure the consumer Banking staff and staff from other segments can provide feedback and receive information on CX initiatives</span><br><span>Responsible for the Communication Pillar of the CX Strategy </span><br><span>• Responsible for Embedding a client communication framework covering </span><br><span>• Client communication modes –physical / digital</span><br><span>• Recommended frequency of reaching out to clients </span></p><br><br> <br><p><span>• Client selection criteria for initiating feedback</span><br><span>• Communication prioritisation criteria</span><br><span>• Recommended ways of communicating (jargon etc.)</span><br><span>• Recommended template</span><br><span>• Maintain an ongoing, line of sight engagement strategy around SCB UAE CX strategic goals and initiatives for an internal audience.</span><br><span>• Develop a robust, comprehensive employee and customer communications plan in support of the company CX strategy.</span><br><span>• Develop a platform and process for creating messages, scripts, and presentations for SCB CX/Consumer Banking Leadership.</span><br><span>• Distil complex information into engaging content for presentations and messages to a variety of global audiences.</span><br><span>• Drive clarity, timeliness of messages and production of collateral to the appropriate audiences</span><br><span>• Ensure CX communications are consistent and integrated with external and marketing communication initiatives and provide a global reach.</span><br><span>• Work with stakeholders in multiple functions to align messaging for CX initiatives and programs.</span><br><span>• Collaborate with cross-functional communications and business colleagues proactively to bring the right information and insights into each communication initiative.</span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br>
<p><br><span><strong><span>Key stakeholders</span></strong></span><br><span>• All WRB Business Units</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Microsoft Skills – Excel/Powerpoint /word </span><br><span>• Business writing skills </span><br><span>• Communication skills</span></p><br><br><b>Qualifications</b> <br><p><span>• Graduate</span></p><br><br>
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<p><strong><span>UAE Nationals only</span></strong></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
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<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
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<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. </p><br><br><br><p>By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. </p><br><br><br><p>Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. </p><br><br><br><b>Job Description</b><br><br><br><p><b>Overview</b> </p><br><br><br><p>Sprinklr is looking for a <b>Lead Solutions Consultant</b> to partner with Sales and drive revenue growth through advanced solution design and strategic customer engagement. </p><br><br><br><p><b>What You’ll Do</b> </p><br><br><ul><li>Design and present customized solutions using Sprinklr’s AI-powered Unified-CXM platform. </li><li>Collaborate with Sales and consulting teams to integrate AI and data science capabilities into customer environments. </li><li>Showcase advanced automation solutions, including agentic AI and AI-powered workflows. </li><li>Architect scalable, high-performance, and cost-efficient enterprise solutions. </li><li>Provide strategic guidance on data architecture, API integrations, and multi- and hybrid-cloud environments. </li><li>Lead key pre-sales activities such as executive presentations, technical workshops, RFP responses, and proof-of-concept engagements. </li><li>Partner with the broader Sprinklr ecosystem to validate requirements and deliver “art-of-the-possible” demonstrations. </li><li>Apply design thinking and human-centered design principles to enterprise experience solutions. </li><li>Travel up to 40% and remain local to key customer regions. </li></ul><br><p><b>Qualifications</b> </p><br><br><ul><li>Bachelor’s degree in Computer Science, Mathematics, or Engineering; Master’s degree preferred. </li><li>8+ years of experience in enterprise architecture, data architecture, and Contact Center/UC environments. </li><li>5+ years designing solutions within CCaaS platforms. </li><li>Experience implementing AI-driven solutions for martech and social platforms. </li><li>Expertise in cloud contact center ecosystems (e.g., Genesys, Amazon Connect, NICE, Five9). </li><li>Strong communicator with the ability to translate technical concepts into business value. </li><li>Demonstrated thought leadership through publishing, speaking, or industry engagement. </li><li>Proven ability to lead deep architectural discovery engagements. </li></ul><br><br><p><b>We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: </p><br><br><ul><li><p>Lead a new category of enterprise software that we call Unified-CXM. </p><br><br></li></ul><ul><li><p>Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. </p><br><br></li><li><p>Create a culture of customer obsession, with trust, teamwork, and accountability.</p><br><br></li></ul><br><p><b>We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. </p><br><br><br><p><b>We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. </p><br><br><br><p>To learn more about employee benefits by region, <span><u>click here</u></span>. </p><br><br><br><p>To learn more about all-things-Sprinklr, visit our candidate resource hub <span><u>here</u></span>. </p><br><br><br><br><p><b><span>EEO - Our philosophy</span></b><span>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. </span></p><br><br><br><p><span>Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. </span></p><br><br><br><p><span>Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. </span></p><br><br><br><p><b>Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <span><u>review</u></span> the Federal Trade Commission's advice to avoid these types of scams. </p><br><br><br><p>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</p><br><br><br><br> </div>
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<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>