Fire Fighting EngineerJobs - Al Ain UAE
91 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity. </p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p> Efficient use of the Hospital Management system and tools, in order to schedule </p><p> appointments and maintain patient confidentiality.</p><br></li><li><p> To maintain Courtesy and Professionalism with the use of appropriate voice </p><p> Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p> To provide all callers with accurate and relevant information by focusing on First</p><p> Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the </p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required </p><p> training and development programs arranged by the HR and Training Department.</p></li><li><p> Ensure to exhibit a willingness to help at all times. Works evenings, nights, </p><p> Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related </p><p> to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates </p></li></ol><p> and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and </p></li><li><p> demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p> Preferably a college graduate in any discipline.</p><ul><li><p> Clarity in communication while speaking to the caller.</p></li><li><p> Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p> Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.</p></li><li><p> Must have good interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills. </p></li><li><p> Patient focused; service oriented; patient & understanding.</p></li><li><p> Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure</p></li><li><p> Reliable, punctual, dependable, and responsive.</p></li><li><p> Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. </p></li></ul>
<ol><li><p>Emergency Care and First Aid</p></li></ol><ul><li><p>Provide immediate first aid and emergency nursing care for occupational and non-occupational injuries and illnesses.</p></li><li><p>Perform triage and stabilize employees until transfer to an appropriate healthcare facility when required.</p></li><li><p>Activate emergency medical services and coordinate ambulance transfer when necessary.</p></li><li><p>Administer medications and treatments within the scope of nursing practice.</p></li><li><p>Participate in site emergency response activities and mass casualty management procedures.</p></li><li><p>Maintain readiness of emergency equipment, including AED, oxygen cylinder, suction unit, emergency medications, and first aid supplies.</p></li></ul><ol><li><p>Occupational Health Services</p></li></ol><ul><li><p>Deliver occupational health services in accordance with DOH regulations and OSHAD requirements.</p></li><li><p>Conduct pre-employment, periodic, and return-to-work health assessments</p></li><li><p>Assist with health surveillance programs for employees exposed to occupational hazards.</p></li><li><p>Support fitness-for-duty evaluations and work restriction programs.</p></li><li><p>Participate in heat stress prevention and worker wellness programs.</p></li></ul><ol><li><p>First Aid Clinic Management</p></li></ol><ul><li><p>Manage the daily operation of the on-site clinic and ensure compliance with DOH requirements.</p></li><li><p>Maintain clinic cleanliness, infection prevention, and environmental safety standards.</p></li><li><p>Ensure availability and proper storage of medications and medical consumables.</p></li><li><p>Conduct routine checks and preventive maintenance of medical equipment.</p></li><li><p>Maintain inventory and arrange timely replenishment of medical supplies and medications.</p></li></ul><ol><li><p>Documentation and Record Management</p></li></ol><ul><li><p>Maintain accurate, confidential, and secure employee medical records in accordance with DOH standards and applicable privacy regulations.</p></li><li><p>Document all consultations, treatments, incidents, and referrals.</p></li><li><p>Maintain records of occupational injuries, illnesses, lost-time injuries, and first aid cases.</p></li><li><p>Prepare monthly reports on clinic utilization and occupational health indicators.</p></li><li><p>Maintain records required for regulatory inspections and audits.</p></li></ul><ol><li><p>Incident Reporting and Investigation</p></li></ol><ul><li><p>Participate in reporting and investigation of occupational injuries and illnesses.</p></li><li><p>Assist HSE personnel in root cause analysis and implementation of corrective actions.</p></li><li><p>Maintain records of near misses, first aid cases, medical treatment injuries, restricted work cases, and lost-time injuries.</p></li><li><p>Provide medical input during incident investigations.</p></li></ul><ol><li><p>Infection Prevention and Control</p></li></ol><ul><li><p>Implement infection prevention and control measures within the clinic.</p></li><li><p>Ensure proper handling and disposal of biomedical waste in accordance with DOH requirements.</p></li><li><p>Maintain sterilization and disinfection procedures.</p></li><li><p>Monitor compliance with hand hygiene and standard precautions.</p></li></ul><ol><li><p>Compliance with DOH and OSHAD Requirements</p></li></ol><ul><li><p>Practice within the scope defined by the Department of Health – Abu Dhabi.</p></li><li><p>Maintain a valid DOH Registered Nurse license.</p></li><li><p>Ensure compliance with OSHAD-SF requirements and company HSE procedures.</p></li><li><p>Participate in risk assessments and occupational health hazard identification.</p></li><li><p>Support emergency preparedness and business continuity plans.</p></li><li><p>Participate in internal and external audits.</p></li><li><p>Maintain confidentiality and ethical standards in accordance with DOH regulations.</p></li><li><p>Ensure compliance with applicable UAE Federal Laws and DOH standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Essential: </strong><em>the post holder must</em></p><ul><li><p>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</p></li><li><p>Minimum of 2 years of clinical experience, including recent assignment within an hospital.</p></li><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Minimum of 02 years work experience in Emergency Department.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary. </p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Emergency Care and First Aid</p></li></ol><ul><li><p>Provide immediate first aid and emergency nursing care for occupational and non-occupational injuries and illnesses.</p></li><li><p>Perform triage and stabilize employees until transfer to an appropriate healthcare facility when required.</p></li><li><p>Activate emergency medical services and coordinate ambulance transfer when necessary.</p></li><li><p>Administer medications and treatments within the scope of nursing practice.</p></li><li><p>Participate in site emergency response activities and mass casualty management procedures.</p></li><li><p>Maintain readiness of emergency equipment, including AED, oxygen cylinder, suction unit, emergency medications, and first aid supplies.</p></li></ul><ol><li><p>Occupational Health Services</p></li></ol><ul><li><p>Deliver occupational health services in accordance with DOH regulations and OSHAD requirements.</p></li><li><p>Conduct pre-employment, periodic, and return-to-work health assessments</p></li><li><p>Assist with health surveillance programs for employees exposed to occupational hazards.</p></li><li><p>Support fitness-for-duty evaluations and work restriction programs.</p></li><li><p>Participate in heat stress prevention and worker wellness programs.</p></li></ul><ol><li><p>First Aid Clinic Management</p></li></ol><ul><li><p>Manage the daily operation of the on-site clinic and ensure compliance with DOH requirements.</p></li><li><p>Maintain clinic cleanliness, infection prevention, and environmental safety standards.</p></li><li><p>Ensure availability and proper storage of medications and medical consumables.</p></li><li><p>Conduct routine checks and preventive maintenance of medical equipment.</p></li><li><p>Maintain inventory and arrange timely replenishment of medical supplies and medications.</p></li></ul><ol><li><p>Documentation and Record Management</p></li></ol><ul><li><p>Maintain accurate, confidential, and secure employee medical records in accordance with DOH standards and applicable privacy regulations.</p></li><li><p>Document all consultations, treatments, incidents, and referrals.</p></li><li><p>Maintain records of occupational injuries, illnesses, lost-time injuries, and first aid cases.</p></li><li><p>Prepare monthly reports on clinic utilization and occupational health indicators.</p></li><li><p>Maintain records required for regulatory inspections and audits.</p></li></ul><ol><li><p>Incident Reporting and Investigation</p></li></ol><ul><li><p>Participate in reporting and investigation of occupational injuries and illnesses.</p></li><li><p>Assist HSE personnel in root cause analysis and implementation of corrective actions.</p></li><li><p>Maintain records of near misses, first aid cases, medical treatment injuries, restricted work cases, and lost-time injuries.</p></li><li><p>Provide medical input during incident investigations.</p></li></ul><ol><li><p>Infection Prevention and Control</p></li></ol><ul><li><p>Implement infection prevention and control measures within the clinic.</p></li><li><p>Ensure proper handling and disposal of biomedical waste in accordance with DOH requirements.</p></li><li><p>Maintain sterilization and disinfection procedures.</p></li><li><p>Monitor compliance with hand hygiene and standard precautions.</p></li></ul><ol><li><p>Compliance with DOH and OSHAD Requirements</p></li></ol><ul><li><p>Practice within the scope defined by the Department of Health – Abu Dhabi.</p></li><li><p>Maintain a valid DOH Registered Nurse license.</p></li><li><p>Ensure compliance with OSHAD-SF requirements and company HSE procedures.</p></li><li><p>Participate in risk assessments and occupational health hazard identification.</p></li><li><p>Support emergency preparedness and business continuity plans.</p></li><li><p>Participate in internal and external audits.</p></li><li><p>Maintain confidentiality and ethical standards in accordance with DOH regulations.</p></li><li><p>Ensure compliance with applicable UAE Federal Laws and DOH standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualification & Experiences</strong></p><p>Essential: the post holder must</p><ul><li><p>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</p></li><li><p>Minimum of 2 years of clinical experience, including recent assignment within an hospital.</p></li><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Minimum of 02 years work experience in Emergency Department.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p></li></ul><p>DESIRABLE: The post holder should have:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</p><p><strong>Responsibilities</strong></p><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Performs all functions of CSSD.</p><ul><li><p>Collection of instruments with proper checking and integrity of equipment.</p></li><li><p>Establishes and ensures the implementation of CSSD policies and procedures.</p></li><li><p>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</p></li><li><p>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</p></li><li><p>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</p></li><li><p>Performs duties as CSSD technician independently and work proficiently.</p></li><li><p>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</p></li><li><p>Properly handles sterile item supplies, equipment and instruments.</p></li></ul></li></ul><br><ul><li><p>Selection of proper sterilization method and required know and follow the principles of sterilization.</p></li></ul><br><ul><li><p>Proper distribution of items to respective department.</p></li></ul><br><ul><li><p>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</p></li></ul><br><ul><li><p>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</p></li></ul><br><ul><li><p>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</p></li></ul><br><ul><li><p>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</p></li></ul><br><ul><li><p>Monitors compliance with hospital policies and procedures</p></li></ul><br><ul><li><p>Coordinates with PCI nurse. Promoting & maintaining qualities in all services & ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies & procedure.</p></li></ul><br><ul><li><p>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</p></li></ul><br><ul><li><p>Participating in education session conducted for department staff and various hospital committee and staff meeting.</p></li></ul><br><ul><li><p>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</p></li></ul><br><ul><li><p>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Certification of training from an approved institute of CSSD technicians or Diploma in Nursing.</p><ul><li><p>Required experience 2 years in relevant area in absence of formal course.</p></li><li><p>License to practice by DOH.</p></li><li><p>Must be fluent in spoken and written English, Arabic speaking desirable but not essential.</p></li><li><p>Demonstrates good organizational and communication skills.</p></li></ul></li></ul><p></p></section>
<br><p>We are looking for a qualified and energetic <strong>Freelance Fitness Trainer</strong> to join <strong>QUWA Wellness Studio in Al Ain</strong> on a three-month contract, with the possibility of extension.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Conduct engaging group and individual fitness sessions.</p></li><li><p>Create safe and effective workout programs based on clients’ fitness levels.</p></li><li><p>Guide clients on proper exercise techniques and injury prevention.</p></li><li><p>Motivate participants and maintain a positive training environment.</p></li><li><p>Monitor client progress and provide regular feedback.</p></li><li><p>Ensure the studio and equipment are used safely and kept organized.</p><br></li></ul><p><strong>Requirements</strong></p><ul><li><p>Certified Fitness Trainer with relevant training experience.</p></li><li><p>Strong communication, motivation, and customer-service skills.</p></li><li><p>Ability to conduct different types of fitness classes.</p><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Female candidates preferred.</p></li><li><p>Must be based in Al Ain or able to commute.</p></li><li><p>Must hold a valid UAE residence visa and be eligible to work on a freelance basis.</p></li><li><p>Flexible availability based on the studio’s class schedule.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession Typical work activities include:</p></li></ol><ul><li><p>working with patients to identify the physical problem; </p></li><li><p>developing and reviewing treatment programmes; </p></li><li><p>assisting patients with joint and spinal problems, especially following surgery; </p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes; </p></li><li><p>supervising physiotherapy assistants; </p></li><li><p>writing patient case notes and reports; </p></li><li><p>collecting patient statistics; </p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions; </p><ol><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported </p></li><li><p>Maintaining a safe work environment </p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work </p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director.</p></li></ol><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em> </em></p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem; </p><ul><li><p>developing and reviewing treatment programmes; </p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery; </p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes; </p></li><li><p>supervising physiotherapy assistants; </p></li><li><p>writing patient case notes and reports; </p></li><li><p>collecting patient statistics; </p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions; </p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported </p></li><li><p>Maintaining a safe work environment </p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work </p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em> </em></p></li></ul></li></ul><br><p></p></section>