Fleet manager jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We at Al Jaddaf Rotana Suite Hotel, are currently seeking for passionate and dynamic Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p ><span>The Assistant Director of Marketing and Communications leads the marketing, communications, digital and e-commerce function for the Al Jaddaf Rotana Complex (Al Jaddaf Rotana Suite Hotel, Arabian Park Edge by Rotana and Park Apartments Edge by Rotana) and its F&amp;B outlets. Reporting to the Complex Director of Sales &amp; Marketing (DOSM), the role co-owns with the DOSM and executes the commercial marketing strategy that drives brand.com and outlet revenue, strengthens brand positioning, and delivers measurable return across all paid, owned and earned channels. This is a hands-on leadership role owning e-commerce performance, paid media, social and content, agency and partnership management, and marketing analytics, while contributing directly to the commercial and revenue strategy of the complex.</span></p> <p ><span>&nbsp;</span></p> <p ><b><span>General Duties and Responsibilities:</span></b></p> <p ><b><span>1. Strategic Planning</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Support the DOSM in developing and implementing short and long-term marketing plans aligned with the complex’s commercial strategy, and take ownership of their day-to-day execution across the three properties and F&amp;B outlets.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Develop and deliver the annual Marketing &amp; Communications plan, in partnership with the DOSM, tailored to rooms segmentation and F&amp;B, aligning with revenue targets and guest satisfaction metrics.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Conduct market research and competitive analysis to identify trends and opportunities, sharing insight with the DOSM to inform commercial strategy.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Allocate and flex marketing budget across channels and outlets based on performance and commercial priority, in collaboration with the DOSM.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Monitor and evaluate the effectiveness of marketing initiatives and adjust execution to meet agreed objectives.</span></p> <p ><b><span>2. Marketing &amp; Communications</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Communicate information about the property’s services, facilities, events and employees in a positive manner to the marketplace.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Implement data-driven strategies to increase direct bookings and optimise guest engagement throughout the customer journey.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Shape and articulate the property’s brand narrative across all channels: press releases, social media, digital campaigns and guest communications.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Lead and grow strategic partnerships, including beverage sponsors, banks, airlines, DMCs, community and CSR partners, to deliver added value, co-marketing and revenue opportunities.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Manage agency scope, deliverables, retainers and performance across creative, PR, social and paid partners.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Plan and execute photoshoots aligned with campaign objectives, overseeing creative direction and ensuring all visual assets authentically reflect the brand’s identity.</span></p> <p ><b><i><span>Rotana Brand Alignment</span></i></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Ensure the property follows Rotana corporate brand guidelines across all campaigns, visuals and communications.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Localise and execute Rotana-driven campaigns (e.g. Rotana Escapes), supported by the DOSM, with strong ROI tracking.</span></p> <p ><b><i><span>Digital Marketing &amp; E-Commerce</span></i></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Own the end-to-end e-commerce function across brand.com (Rotana.com), driving direct online revenue, conversion and share of digital bookings for rooms and F&amp;B.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Manage online content, imagery, rate and offer visibility across Rotana.com, rotanatimes.com and the F&amp;B booking platforms, ensuring accuracy, parity and a strong conversion journey.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Manage SEO, site content optimisation and the digital customer journey to maximise qualified traffic and bookings.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Own the paid media strategy and budget across paid search (SEM/PPC), Meta, display, OTA sponsored placements, Expedia and PMAX, working with the appointed agency (BPN) to plan, execute and optimise campaigns.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Manage paid social and paid advertising for the hotel and outlets, with a clear focus on conversion tracking and return on ad spend, not awareness alone.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Ensure correct tracking, tagging and attribution (GTM, pixels, conversion events) are in place across all booking journeys so paid activity is measurable.</span></p> <p ><b><i><span>Social Media &amp; Content</span></i></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Lead the social media and content strategy across all channels, driving audience growth, engagement and a consistent brand narrative for the complex and its outlets.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Own the content calendar, production and publishing, including photography and video shoots, ensuring a strong pipeline of high-quality, on-brand and locally relevant content tailored to UAE/GCC audiences.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Direct the creative and social agency (MEANS Design) on content, mood boards, shoots and campaign creative, ensuring output reflects the property’s guests and positioning.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Ensure content authentically represents the property’s audience, including families and the South Asian and Arabic markets.</span></p> <p ><b><i><span>Public Relations</span></i></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Own press releases and features about the property to local, national and international media.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Establish and maintain close contact with local, national and foreign journalists, influencers and key opinion leaders to maximise positive media coverage, supported by the DOSM.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Write and keep up to date the property’s press kit, biographies, newsletters and developments.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Work with the appointed PR agency to secure media coverage and influencer collaborations.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Integrate CSR initiatives into the communications plan, highlighting sustainability, community outreach, charitable partnerships and employee volunteerism, in collaboration with the DOSM.</span></p> <p ><b><i><span>F&amp;B Marketing</span></i></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Position the property’s restaurants and lounges as destinations for both residents and in-house guests.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Create tactical F&amp;B promotions with measurable ROI (e.g. brunches, business lunches, seasonal campaigns), supported by the DOSM.</span></p> <p ><b><span>3. Loyalty &amp; CRM (Rotana Rewards)</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Lead the CRM, email marketing and EDM programme, including segmentation, automation and campaign performance.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Support initiatives to increase direct bookings, grow Rotana Rewards penetration across rooms and F&amp;B, and optimise guest engagement across the customer journey, in collaboration with the DOSM and Revenue.</span></p> <p ><b><span>4. Distribution &amp; Channel Optimisation</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Oversee the property’s presence and content across OTAs and third-party channels in coordination with Revenue, ensuring brand consistency and competitive positioning.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Support direct-contribution growth across Rotana.com, ensuring “Book Direct” benefits are communicated clearly and rate/offer parity is maintained.</span></p> <p ><b><span>5. Reporting, Analytics &amp; Continuous Improvement</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Own marketing reporting and analytics, producing clear, regular dashboards on channel performance, campaign ROI, e-commerce conversion, paid media efficiency and social growth.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Actively participate in the weekly Revenue meeting, contributing marketing and demand-generation insight and aligning campaign activity with commercial need, need periods and segment strategy.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Track marketing spends against budget and demonstrate measurable return across all activity.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Use data and competitor insight to guide strategy and reallocate resource toward the highest-performing channels, and stay informed on marketing trends, best practices and emerging tools.</span></p> <p ><b><span>6. Leadership</span></b></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Provide the leadership team with creative, commercially grounded ideas that enhance the image and revenue of the property.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Lead, mentor and develop the Marketing &amp; Communications Executive, setting clear objectives and building capability, in line with guidance from the DOSM.</span></p> <p ><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Represent the property at relevant events and maintain a strong profile in the local community.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Comply with the hotel environmental, health and safety policies and procedures</span></p> <p ><span>&nbsp;</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview Of The Role:</b></p><br> <p>The Senior Accountant is responsible for managing the financial controlling function across UAE, Qatar, and Oman. This includes collaborating with various stakeholders such as business units, GBS, group entities, and external partners to ensure effective management of accounting, reporting, compliance, and auditing activities. Proficiency in SAP and Navision systems is critical for ensuring accuracy and timeliness in financial processing.</p><br> <p><b>What You Will Do:</b></p><br> <ul><li>Coordinate with Cash office team regarding Cash collection summary statements for Stores, Central Unit, and Restaurants.</li><li>Resolve system issues with support from IKEA IT Team and monitor Cash Collection Reconciliation Reports.</li><li>Reconcile Collection Summary in Navision at month-end and share entries with respective R2R and O2C teams for posting.</li><li>Follow up on sales reconciliations between Stores and Central Unit, manage variance, and resolve differences timely with IT team.</li><li>Perform daily reconciliation of E-Com Debtors, Receipts, E-Com Sales, Deferred Sales, Tax, and Deferred Tax accounts.</li><li>Manage Cash on Delivery by reconciling COD Debtors, Sales, Tax, Deferred sales, and Tax.</li><li>Coordinate with service providers to reconcile cash collection reports with sales and delivery data.</li><li>Resolve system issues in coordination with IKEA IT and Call Center teams.</li><li>Ensure reconciliation and clearing of receipts for transactions via Safex/EPG/Apple Pay/Tabby/Tamara/Samsung Pay.</li><li>Reconcile and manage daily and monthly reconciliations in collaboration with Central Unit, Call Centre, IT Team, and Third-Party service providers.</li><li>Maintain documentation for VAT reconciliation between Navision and SAP and support Group Tax with audits.</li><li>Audit support including coordination with external and internal auditors, providing necessary data, schedules, and reports.</li><li>Perform Purchase and Inventory reconciliation between Navision and SAP.</li><li>Coordinate with Shared Service AP team to review Vendor-related control GL accounts continuously.</li><li>Manage Accounts Receivable by reviewing Credit Facility Documentation and coordinating with B2B, Coface Insurance, and O2C teams.</li><li>Prepare monthly Aging Reports and work on AR Provision.</li><li>Ensure compliance with group accounting and financial policy, particularly VAT related compliance in store.</li><li>Ensure accurate reflection of company performance in Balance Sheet and GL account substantiation.</li><li>Coordinate with shared services and external auditors for audits and implementation of recommendations.</li><li>Work collaboratively to ensure compliance with internal controls and policies.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Proficient in MS Office and Excel.</li><li>Strong knowledge of ERP systems such as SAP &amp; Navision.</li><li>Excellent coordination and communication skills.</li><li>Ability to manage complex reconciliations and financial reporting.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>Bachelor's degree in finance.</li><li>Minimum of 3-5 years experience as an Accounts Executive in a reputable organization.</li><li>Experience with SAP and Navision accounting software systems.</li><li>Knowledge of tax filing and accounting is advantageous.</li></ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate&nbsp;<b>why</b>&nbsp;this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p>Job Description</p><br><p>Sales Operations provides the sales organization with tools, data, and resources to enable the team they support to drive the business. They may be responsible for the overall efficiency and effectiveness of the assigned sales organization. The Sales Operations team aggressively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.</p><br><p><b>Order Management </b></p><br><ul><li>Track and manage dealers’ vehicles from order entry to shipment</li><li>Assist dealers with queries raised on order placement in Order Work Bench (OWB), working with MEO product marketing managers and NA order fulfilment team to ensure OWB is ready for order placements. &nbsp;Scheduling of vehicles for production and shipment documentation</li><li>Work with the ME dealers to correct vehicle order discrepancies to facilitate timely release</li><li>Ensure dealer orders matches allocation/consensus</li><li>Ensure systems readiness for acceptance of orders (new or carry over models)</li></ul><p><b>Production &amp; Shipment tracking</b></p><br><ul><li>Actively interface with International Product Center (IPC) and off-shore production plants as required</li><li>Provide field teams with order pipeline reports, and logistics and order tracking support</li><li>Highlight potential delays in production and shipment to MEO management and field teams.</li><li>Liaise with dealers, product managers, sales managers, source plants and IPC to resolve any issues on order and shipment discrepancies.</li><li>Weekly tracking, analyzing and communication of the order and shipment tracker tool with IPC and dealers</li><li>Support MEO vehicle wholesale objective by liaising with GMNA logistics, off-shore source plants and DFYoung</li><li>Participate in the weekly shipment calls</li><li>New launch order and shipment tracking</li><li>Publish weekly reports to the field and marketing teams</li><li>Support wholesales FC</li><li>Process conformity certificate application and payments</li></ul><p><b>Distribution and Sales ad-hoc requests</b></p><br><ul><li>Provide regular dealer updates on allocation, order details and shipping schedules</li><li>Administration support for dealer and MEO system enquiries incl. PRs/budget control support</li><li>Manage sales allowances process, guidelines and claims</li></ul><p><b>Customer focus</b></p><br><ul><li>Responsible for dealer communication related to production and shipment</li><li>Establish strong collaboration between dealers and distribution team, source plants, logistics providers and field team to ensure visibility and transparency</li><li>Develop and manage regular communication to dealers with relevant information, lead activities to engage with dealers, identify issues and resolve through regular operational calls</li><li>Focus on high risk, large value shipments and provide pre-alerts to dealers</li><li>Assess communication frequency / means / recipients to identify room for improvement</li><li>Co-ordinate logistics</li></ul><p><b>Database Management</b></p><br><ul><li>Manage all distribution data and reports and follow up with all stakeholders for timely updates</li><li>Develop ad-hoc reports as required by leadership</li></ul><ul><li>Internal Only Job Specifications</li></ul><p>Internal Only Job Specifications</p><br><p><b>Knowledge and Experience:</b></p><br><ul><li>3 – 5 years of similar / automotive experience</li><li>MS Office tools, SAP (supportive)</li><li>Understanding of the automotive / logistics business is preferred but not essential.</li></ul><p><b>Education:</b></p><br><ul><li>Minimum BA/BS degree in Business Administration or Engineering.&nbsp;</li></ul><p><b>Skills:</b></p><br><ul><li>Excellent written and oral skills in English</li><li>Interpersonal skills required for internal and external relationships</li><li>Analytical skills to be able to interpret data</li><li>Problem solving skills to identify and resolve problems</li><li>Business Planning and Customer Relationship Management</li><li>Presentation skills</li></ul><p><b>Competencies:</b></p><br><ul><li>Working with Ambiguity</li><li>Timely Decision Making</li><li>Functional / Technical Skills</li><li>Integrity and Trust</li><li>Drive for Results</li><li>Action and Detail Oriented</li></ul>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The key objective of this position is to assist and provide comprehensive technical support to the line maintenance team, and to ensure that the rolling stock operate in a safe and reliable manner for Dubai Metro. </span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Strategic</strong></span></p><br> <ul> <li><span>Support the organization’s maintenance and operational objectives by executing assigned technical tasks diligently and accurately.</span></li> <li><span>Contribute to a safe, reliable, and efficient metro operation by adhering to approved procedures and standards</span></li> </ul> <span>Financial</span> <ul> <li><span>Assist in minimizing maintenance costs by following correct maintenance practices and avoiding rework or wastage.</span></li> <li><span>Support proper use, handling, and care of tools, equipment, and spare parts.</span></li> <li><span>Assist in identifying defects or observations early to prevent costly failures or service disruptions.</span></li> </ul> <span>Stakeholder / Customer</span> <ul> <li><span>Maintain clear and proactive communication with internal stakeholders including team leaders, engineers and other team members</span></li> <li><span>Support a positive customer experience by ensuring maintenance activities are carried out safely, efficiently</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Carry out scheduled and unscheduled maintenance activities independently, in accordance with approved maintenance manuals, work instructions, and safety procedures.</span></li> <li><span>Assist in inspections, technical cleaning, testing, fault finding, and rectification of rolling stock systems, equipment, and components.</span></li> <li><span>Ensure accurate completion of maintenance records, checklists, and defect reports in the maintenance management system.</span></li> <li><span>Comply with health, safety, quality, and environmental requirements while working in depots, workshops, and on-site locations.</span></li> </ul> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ul> <li><span>Must have good eyesight and normal colour vision</span></li> <li><span>Require working on shift duties and in any of the workshop facilities in Dubai metro</span></li> <li><span>Encourage teamwork, best practice and consistent knowledge sharing</span></li> </ul> <p><strong>DIMENSIONS&nbsp;</strong></p><br> <ul> <li><span>Promote a healthy and professional workplace environment</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> </ul> <p><span><strong>CHALLENGES </strong></span></p><br> <ul> <li><span>Safety Compliance – Ensure all maintenance activities adhere to safety regulations and standards</span></li> <li><span>Environmental Regulations – Navigating compliance with environmental rules and regulations, particularly in terms of waste disposal and emissions from maintenance activities.</span></li> </ul> <p><span><strong>KEY COMPETENCIES (First Year)</strong></span></p><br> <p><span><strong>Technical Competencies </strong></span></p><br> <ul> <li><span><strong>Technical Knowledge – </strong>Basic understanding of technical systems. Ability to perform basic inspection, simple components replacement and equipment’s technical cleaning independently. Ability to understand the train and depot equipment’s configuration.</span></li> <li><span><strong>Tools and Equipment Handling</strong> – Ability to use simple and basic tools and measuring instruments correctly.</span></li> <li><span><strong>Maintenance Documentation</strong> – Ability to make basic entries in maintenance records, ability to fill the maintenance checklist and measurement forms of the task performed.</span></li> <li><span><strong>Safety Awareness </strong>– Basic understanding of workplace safety rules, PPE requirements and usage, and safe working practices.</span></li> </ul> <p><strong>&nbsp;<span>Behavioural Competencies</span></strong></p><br> <ul> <li><span><strong>Discipline</strong> – Demonstrate punctuality, responsibility and adherence to company rules and procedures. Excellent attendance management in HRIS system</span></li> <li><span><strong>Communication – </strong>Understand and follow verbal and written instructions. Ability to communicate clearly and respectfully with team members. Demonstrate active listening during briefing, toolbox talk etc.</span></li> <li><span><strong>Teamwork – </strong>Work cooperatively with the team by sharing the information, supporting peers and contribute positively to the team tasks.&nbsp;</span></li> </ul> <p><span><strong>KEY COMPETENCIES (Second Year onwards)</strong></span></p><br> <p><span><strong>Technical Competencies&nbsp;</strong></span></p><br> <ul> <li><span><strong>Technical Knowledge – </strong>Understanding of functionality and applicability of mechanical, electrical, pneumatic and hydraulic system. Ability to trace the various electrical and pneumatic circuits.</span></li> </ul> <ul> <li><span>Ability to complete the assigned preventive and corrective maintenance tasks. Ability to perform safety critical inspections, identify and correct reporting of the defects / observations.</span></li> </ul> <ul> <li><span><strong>Tools and Equipment Handling</strong> – Correct and safe use of advance and diagnosis tools</span></li> <li><span><strong>Maintenance Documentation</strong> – Ability to follow procedures, work instructions and ability to accurately complete the maintenance documents (check sheets, forms etc) for the task performed.</span></li> <li><span><strong>Safety Awareness&nbsp;</strong>– Basic understanding of workplace safety rules, adherence to the safe system of work, PPE requirements and usage, and safe working practices. Ability to follow safety instructions, lock out tag out process and report unsafe conditions.</span></li> </ul> <p><span><strong>Behavioural Competencies</strong></span></p><br> <ul> <li><span><strong>Discipline</strong> – Demonstrate punctuality, responsibility and adherence to company rules and procedures. Excellent attendance management in HRIS system</span></li> <li><span><strong>Communication – </strong>Ability to communicate technical information clearly and effectively to internal and external stakeholders using safety critical communication</span></li> <li><span><strong>Decision Making – </strong>Ability to assess and make sound and timely decision, weighing the potential risks.</span></li> <li><span><strong>Teamwork – </strong>Good interpersonal skills, professionalism, collaboration and the ability to establish trust with the team as well as manage and motivate other colleagues</span></li> </ul> <p><span><strong><span>Minimum qualifications </span></strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>ITI or Diploma in electrical, electronics, mechanical or automobile engineering discipline or equivalent</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>Fresher or candidate with up to 1 year of technical experience</span></p><br> <br> <p><span><strong>Skills / Training</strong></span></p><br> <ul> <li><span>Understand and speak basic English</span></li> <li><span>Ability to listen and good communication skills</span></li> <li><span>Understanding of safety and housekeeping practice</span></li> <li><span>Ability to work under supervision and withTeams</span></li> </ul> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Facility Project Manager</strong></p><br><p><strong>About the Role</strong></p><p>As we continue to scale our physical footprint across the UAE — retail hubs, refurbishment and reconditioning centres, inspection yards, and office spaces — we are looking for a Facility Project Manager to take end-to-end ownership of how these spaces are built, delivered, and maintained.</p><p>This is a hands-on role for someone who blends an <strong>infrastructure mindset</strong> with <strong>real construction experience</strong>: comfortably reading a drawing, negotiating with a contractor, chasing an authority approval, and standing on a live site to make sure the work matches the plan. You'll turn new-site decisions into fully operational, safe, and compliant spaces — on time and on budget.</p><br><p><strong>What You'll Do</strong></p><br><p><strong>Project Delivery &amp; Construction</strong></p><ul><li><p>Manage the full lifecycle of construction, fit-out, and civil works projects — from concept and feasibility through design, execution, and handover.</p></li><li><p>Coordinate civil, MEP, HVAC, electrical, and fire &amp; safety works across multiple sites simultaneously.</p></li><li><p>Conduct regular site inspections to track progress, quality, and adherence to design intent and safety standards.</p></li></ul><p><strong>Infrastructure Planning &amp; New Site Development</strong></p><ul><li><p>Support site identification and feasibility assessments for new retail hubs, refurbishment centres, and yards.</p></li><li><p>Translate operational and business requirements into practical space and infrastructure plans.</p></li><li><p>Drive space optimisation and capacity planning across existing and upcoming locations.</p></li></ul><p><strong>Vendor, Contractor &amp; Cost Management</strong></p><ul><li><p>Source, evaluate, and appoint contractors, consultants, and suppliers; manage scope, SLAs, and performance.</p></li><li><p>Own project budgets and CAPEX planning — forecast, track, and control costs, and flag variances early.</p></li><li><p>Review and negotiate quotations, contracts, and variation orders to protect quality and value.</p></li></ul><p><strong>Regulatory Approvals &amp; Compliance</strong></p><ul><li><p>Manage authority approvals and permits (e.g. Municipality, Civil Defence, DEWA/SEWA/Etihad, free-zone / Trakhees where applicable).</p></li><li><p>Ensure all works comply with UAE building codes, safety regulations, and relevant local authority requirements.</p></li></ul><p><strong>Facilities Management &amp; Handover</strong></p><ul><li><p>Ensure smooth handover of completed sites into operations, including snagging, documentation, and asset registers.</p></li><li><p>Oversee preventive and reactive maintenance, MEP systems, and overall upkeep of live facilities.</p></li><li><p>Establish and monitor facility management SLAs to keep sites safe, functional, and presentable.</p></li></ul><p><strong>Health, Safety &amp; Sustainability</strong></p><ul><li><p>Champion a strong HSE culture across all projects and facilities.</p></li><li><p>Ensure contractors and works comply with health, safety, and environmental standards.</p></li><li><p>Factor energy efficiency and sustainability into design and operational decisions where feasible.</p></li></ul><p><br></p><p><strong>Stakeholder Management &amp; Reporting</strong></p><ul><li><p>Act as the central point of contact between operations, leadership, contractors, and consultants.</p></li><li><p>Provide clear, regular updates on project status, budgets, risks, and timelines.</p></li></ul><br><p><strong>What You'll Bring</strong></p><br><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, Architecture, Mechanical/Electrical Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p><strong>4-6&nbsp; years</strong> of experience in facility, project, or infrastructure management, with a strong construction / fit-out background.</p></li><li><p>Proven track record delivering multi-site build-out or fit-out projects end-to-end.</p></li><li><p>UAE / GCC experience strongly preferred, with working knowledge of local authority approval processes and building regulations.</p></li><li><p>Experience in retail, automotive, industrial, warehousing, or logistics environments is a plus.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><p>Solid grasp of civil and MEP works and the ability to read and interpret technical drawings.</p></li><li><p>Strong project management discipline — scope, schedule, budget, and quality control.</p></li><li><p>Confident vendor negotiation and contractor management skills.</p></li><li><p>Highly organised, with the ability to run multiple projects and priorities at once.</p></li><li><p>Proactive problem-solver who stays calm and decisive under site pressure.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Proficiency in MS Project, AutoCAD (reading level), and MS Office / Google Workspace.</p><br></li></ul><p><strong>Preferred Certifications (nice to have)</strong></p><ul><li><p>PMP, PRINCE2, or equivalent project management certification.</p></li><li><p>Facilities Management certification (e.g. IFMA / BIFM) or HSE certification (e.g. NEBOSH / OSHA).</p><br></li></ul><p><strong>Why Join Us</strong></p><br><p>You'll play a direct role in shaping the physical spaces where our teams and customers experience the brand every day. Every site you deliver becomes part of how we grow — visible, tangible, and impactful. If you like ownership, pace, and seeing your work take physical shape, you'll feel right at home here.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills &amp; Competencies</strong></p><ul><li><p>Solid grasp of civil and MEP works and the ability to read and interpret technical drawings.</p></li><li><p>Strong project management discipline — scope, schedule, budget, and quality control.</p></li><li><p>Confident vendor negotiation and contractor management skills.</p></li><li><p>Highly organised, with the ability to run multiple projects and priorities at once.</p></li><li><p>Proactive problem-solver who stays calm and decisive under site pressure.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Proficiency in MS Project, AutoCAD (reading level), and MS Office / Google Workspace.</p></li></ul><p><strong>Preferred Certifications (nice to have)</strong></p><ul><li><p>PMP, PRINCE2, or equivalent project management certification.</p></li><li><p>Facilities Management certification (e.g. IFMA / BIFM) or HSE certification (e.g. NEBOSH / OSHA).</p></li></ul><p></p></section>

???? About Jebel Ali Port Think you're ready to put your engineering degree to work on machines most people only see from a highway? Jebel Ali Port is calling.<br>The Port Everyone Talks About:???? Ranked 9th globally – One of the world's busiest container ports???? 19.4 million TEU annual capacity – The largest man-made harbor on the planet????️ Best Seaport in the Middle East – 24 consecutive years, no competition???? Global hub – 80+ weekly shipping services connecting 150+ ports worldwide⚡ Cutting-edge tech – automation, AI systems, digital tracking, IoT integration???? Sustainability leader – Electric vehicle fleets, renewable energy, green operations????️ Engineering at scale – 80-metre quay cranes, automated stacking yards, kilometres of berth, 24/7Every container that moves through Jebel Ali touches a piece of equipment someone has to design, maintain, or improve. That's engineering in action. And that's where your journey begins.<br>???? What You'll Learn & DoAs a Ruwad trainee in our Engineering & Asset Management teams, you'll get hands-on training in:✅ Equipment Maintenance – Work on quay cranes, RTGs, straddle carriers and yard equipment✅ Reliability Engineering – Analyse breakdowns, find root causes, stop them happening again✅ Preventive Maintenance Planning – Build and refine schedules that keep the port moving✅ Projects & Infrastructure – Support civil works, berth upgrades and terminal expansion✅ Automation & Control Systems – Get close to the PLCs, sensors and systems running our automated terminals✅ Asset Integrity & HSE – Inspections, safety standards, and engineering that protects people✅ CMMS & Technical Systems – Work in the platforms where real maintenance data lives✅ Cross-functional Collaboration – Partner with Operations, HSE, Procurement and vendors<br>Real responsibilities from day one – This isn't shadowing someone with a clipboard. You'll be on the terminal, on live equipment, contributing to decisions that keep a world-class port running.<br>???? Why This Role is Perfect for Your First Job You'll develop skills companies actually want:???? Technical Problem-Solving Under Pressure – When equipment stops, the port doesn't wait???? Data-Driven Engineering – Downtime analysis, failure trends, performance metrics????️ Heavy Asset Experience – Very few graduates get near equipment at this scale, this early???? Automation Exposure – Work alongside some of the most advanced port technology in the world????️ Industry Systems – Hands-on with maintenance management and engineering software???? Contractor & Vendor Management – Learn to work with specialists and hold standards???? Career Clarity – Find out whether maintenance, projects or automation is your direction Translation: You won't just gain experience — you'll build a foundation for a lasting career in industrial and maritime engineering.<br>???? What We're Looking For You should have (or be genuinely willing to develop):✓ Bachelor's degree in Engineering – Mechanical, Electrical, Civil, or Mechatronics✓ Comfortable on-site – This is a field role, not a desk role. Safety boots, heat, shift patterns✓ Analytical mindset – You want to know why something failed, not just that it did✓ Strong communication – English fluently; Arabic is an advantage✓ Microsoft Office comfort – Especially Excel. Engineering runs on data✓ Reliability – You show up, you follow through, you deliver<br>Real talk: We're not looking for perfection. We're looking for potential and hunger to grow.<br>???? The Ruwad Advantage This isn't just another job posting. This is a structured 12-month development program designed to fast-track your career.???? Dedicated Mentorship – A senior engineer guides your learning and invests in your success???? Structured Training – Technical workshops, safety certification, and equipment-specific training???? Cross-functional Rotations – See how engineering connects to Operations, HSE, Projects and Procurement???? Clear Milestones – Regular feedback, performance reviews, and a transparent roadmap to your next level???? Clear Path to Permanent Placement – Perform well, and a permanent role is yours???? DP World Culture – Join a company that values diversity, innovation, collaboration, and sustainability<br>???? What's Next? If this sounds like your launchpad, here's what to do:Apply now – Tell us which area of engineering pulls you in, and why. One honest note: we're building our engineering graduate pool ahead of our next intake, so applying today means your profile is with us and reviewed the moment roles open. We'd rather be straight with you about the timing. Your future in engineering starts here.<br>The Real Question Are you ready to work on equipment that moves 19 million containers a year? To learn from engineers who've spent careers keeping this port running? To build something you can actually point at?<br>Apply Now | Ask Questions | Learn More About Ruwad DP World is proud to invest in young talent. We are committed to our community and creating long-term career pathways for fresh graduates.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p>The Chief Risk Officer leads AL&nbsp;Futtaim Finance Company&nbsp;independent Risk Management function as the second line of defense for a CBUAE-regulated finance company. </p><br><p>The CRO is responsible for enterprise-wide risk oversight across credit, portfolio, operational, outsourcing, technology, information security, resilience, model risk where applicable, emerging, strategic and regulatory risks. </p><br><p>The role owns the Enterprise Risk Management Framework, Risk Appetite Framework, risk policies, risk reporting, monitoring and escalation processes. </p><br><p>The CRO provides independent challenge, risk opinions and escalation to the Board, Board Risk Committee and senior management, while remaining independent from revenue-generating activities, first-line credit approvals, underwriting execution and operational decision-making. </p><br><p>The CRO also supports CBUAE readiness, regulatory reviews, remediation plans and acts as the primary risk representative with CBUAE on risk matters.</p><br> <p><b>Responsibilities:</b></p><br> <p><b>1. Enterprise Risk Governance, Framework and Risk Appetite</b></p><br> <ul><li>Develop, maintain and review AFF’s enterprise risk framework, Risk Appetite Framework, risk policies, KRIs, limits, thresholds and escalation procedures.</li></ul> <p><b>2. Board Risk Committee and Executive Risk Reporting</b></p><br> <ul><li>Provide timely risk reporting, independent risk opinions and escalation of material risk matters to the Board, Board Risk Committee and senior management.</li></ul> <p><b>3. Independent Credit Risk Oversight and Challenge</b></p><br> <ul><li>Provide independent second-line oversight and challenge on credit risk, including exposures, deviations, restructurings, write-offs, concentration risk, provisioning indicators and portfolio deterioration.</li><li> The CRO does not own first-line credit approvals or underwriting execution.</li></ul> <p><b>4. Portfolio Monitoring, Risk Appetite, Stress Testing and Early Warning Oversight</b></p><br> <ul><li>Monitor portfolio quality, concentration risk, delinquency trends, provisioning indicators, early warning indicators, risk appetite breaches and stress signals.</li><li> Oversee stress testing and scenario analysis.</li></ul> <p><b>5. Operational, Outsourcing, Technology and Resilience Risk Oversight</b></p><br> <ul><li>Oversee operational risk, outsourcing and third-party risk, technology and information security risk, cyber risk, business continuity and resilience risk.</li><li> Review and challenge first-line controls and escalate material weaknesses</li></ul> <p><b>6. Regulatory Risk Management, CBUAE Readiness and Remediation Support</b></p><br> <ul><li>Support CBUAE examinations, supervisory reviews, remediation plans, regulatory responses and risk-related submissions.</li><li> Act as AFF’s primary risk representative with CBUAE on risk matters.</li></ul> <p><b>7. Risk Input into Governance, Policy, New Products and Strategic Change</b></p><br> <ul><li>Provide independent risk input on policies, DoA changes, outsourcing arrangements, new products, new services, distribution channels, strategic initiatives and major business changes.</li></ul> <p><b>8. Risk Culture, Leadership and Governance Evidence</b></p><br> <ul><li>Lead the Risk function and promote strong risk culture through governance forums, training, awareness and engagement.</li><li> Ensure risk decisions, exceptions, escalations and committee submissions</li></ul> <p><b>Requirements:</b></p><br> <ul><li>Bachelor’s degree in Finance, Risk Management, Accounting, Economics, Business Administration, Mathematics or related field. Master’s degree and professional qualifications such as FRM, PRM, CFA, CA, CPA or ACCA preferred.</li><li>Minimum 12–15 years in risk management within financial services, with senior experience in a regulated lending, finance or banking environment.</li><li>Enterprise risk management, Risk Appetite Framework, credit risk oversight, portfolio monitoring, stress testing, operational and outsourcing risk, technology and information security risk, regulatory engagement, Board reporting, policy review, risk data governance, leadership and stakeholder management.</li></ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

Hotel <br><br>The Lana<br><br> Division & Department <br><br>Engineering - Engineering & Maintenance<br><br> Job Title <br><br>Electrician<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us an Electrician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As an Electrician at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package World-class Development Opportunities Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Flight Allowance every 24 months Shared Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for inspecting, diagnosing, maintaining and repairing electrical equipment and to ensure work is done to code. Perform preventive maintenance and tests all electrical systems, sub-systems and equipment which includes disassembly, replacement, cleaning and repair. Assembles and disassembles power and lighting equipment for exhibits, meetings and banquets. Complete electrical maintenance work orders from all departments on a timely basis, participate in the preventive maintenance program for all building equipment and rooms, and complete other special projects assigned. Responds to guest calls, resolves guest complaints and responds to emergency situations to ensure our guests receive nothing but the best experience. You’ll also maintain engineering area, clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Electrician, you’ll have the opportunity to bring these to life and continue to create our legacy. Will ensure implementation of Dorchester Collection Policies, Standards and Procedures in relation to Engineering fairly and consistently. Will be aware of all existing departmental job safety analysis and strive to work in an accident-free manner and to create a safe working environment for self and for others.<br><br>The items shared are the essence of a day in the life of an Electrician, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team. Diploma in Electrical Engineering or 2 Years Trade Course on Electrical. Technical Trade Course Certificate in Electronic/Electrical/Mechanics/HVAC-R or related. Electronic Technician certification or comparable certification or licensure required. Technical training in HVAC-R/electrical/Mechanical/plumbing. At least 3 years’ experience in facility management with minimum 1 year in international 5-star Hotel luxury brand. Minimum 2 years of hands-on experience in an Electrician or similar role. Pre-Opening experience is preferred. You have a talent for Equipment Maintenance - Performing routine maintenance on various MEP systems and equipment. Repairing Electrical related equipment or systems using the needed tools. Knowledge of materials, methods, and the tools involved in the construction or repair of buildings or other structures such as walkways, parking lots, and guest facilities. Knowledge of relevant equipment, policies, procedures. Able to read Building, Air-conditioning, Refrigeration and Electrical drawings. Analytical & critical thinking skills. Able to gather and organize information using a logical and systematic process. Able to work alone with minimum supervision and within a team. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfort<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>At Mamas & Papas, we believe that “no one gets parenting better.” With a host of industry awards and thousands of happy parents to prove it, we’re here to make the parenting journey easier and more joyful. From strollers to car seats, cribs to baby clothing, and a wide range of nursery furniture, we provide everything new parents need. Explore our collections online or visit our friendly team in stores across the GCC for expert advice on feeding, changing essentials, and more.<br><br>We’re looking for a Junior Buyer to join our Buying team and take ownership of a key category within our product assortment. You’ll help shape the range that supports new parents and their families, ensuring we deliver high-quality products at the best value. You ensure proper management of their brand relationships and is responsible for the end-to-end product process.<br><br>You’ll be part of a passionate team that values creativity, collaboration, and customer focus. At Mamas & Papas, you’ll help shape the future of parenting solutions across the GCC.<br><br> <br><br>Strategic Roles and Responsibilities:<br><br> Develops a detailed understanding of their department and the market trends for the category. Works closely with their Buyer/line manager to clearly define the product strategy and operates in collaboration with the principal brand(s) to execute this via the right assortment. Takes on board store team and customer feedback in order to range build the assortment for their particular category. Regularly presents and updates VP buying/Head of buying along with the Buyer with performance insights and analysis. Reacts quickly to feedback and requests from senior management. <br><br>Functional Roles and Responsibilities:<br><br> Research and sourcing, industry trends and approaches new brands or products areas to include within the portfolio. Maintain regular communication with suppliers as applicable. Assist with the efficient ordering delivery and payment of merchandise to reduce the likelihood of queries and problems. To assist the Buyer to research and select from home and abroad, the best quality merchandise suppliers have to offer at the best price to maximize sales and profit margins. In conjunction with the Buyer to control the selection of merchandise for the Sales within the agreed markdown and to reach the agreed stock level. Place re-orders as applicable in consultation with buyers and communicate relevant information to all relevant parties in planning and supply chain. Maintain accurate database of vendor agreements and forward completed vendor agreements to Merchandise Planning. Consolidate buying feedback reports and provide buyers with reports and recommendations per brand<br> portfolio <br><br>People Management Roles and Responsibilities: <br><br> Assumes responsibility for the outcomes of others. Promotes a sense of urgency and establishes and enforces individual accountability in the team. Works with people to establish explicit performance standards. Is completely on top of what is going on and knows where things stand. Provides balanced<br> feedback at the most critical times. Proactively develops relationships with a wide variety of people. Builds immediate rapport, even when facing difficult or tense situations. Understands interpersonal and group dynamics and reacts in an effective manner. Engages input from others constantly and listens with empathy and concern. Readily distinguishes between what’s relevant and what’s unimportant to make sense of complex situations. Looks beyond the obvious and doesn’t stop at the first answers. Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions. Delivers messages in a clear, compelling, and concise manner. Articulates messages in a way that is broadly understandable. Adjusts communication content and style to meet the needs of diverse stakeholders. Takes consistent action to develop new skills. Finds ways to apply strengths to new issues. Is aware of the skills needed to be successful in different situations and levels. Seeks assignments that stretch him/her beyond comfort zone. Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty. Actively seeks input from pertinent sources to make timely and well-informed decisions. Skillfully separates opinions from facts. Is respected by others for displaying superior judgment. Degree in Fashion or related field is beneficial. Junior Buyer experience and expertise typically gained over a period of at least 2years in newborn or childrenswear and 2years of merchandising. Good knowledge and experience in the (related) industry through work experience with international principals. Proficiency in Microsoft Office and ability to create excellent trend presentations. A strong passion and nature sense for trends, taste, and aesthetics at a premium lifestyle level. Strong negotiation, analytical and brand management skills. Agile mindset, customer focus, collaborative and timely decision making. The ability to work calmly and efficiently under pressure in a fast-spaced environment. Excellent English communication and interpersonal skills. Demonstrates exceptional organizational and time management skills to manage multiple priorities and deadlines efficiently. Keen to travel and develop network of professional and business relationships.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Make an impact with NTT DATA</b><br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.</p><br><br><br><br><b>Your day at NTT DATA</b><br>As an AI Solution Architect at NTT Data, you will play a critical role in driving AI‑led growth and transformation across a designated mega account or regional portfolio within the Financial Services and Retail sectors.<br>You will work closely with Client Partners, Sales, Industry Leaders, and senior stakeholders to shape, position, and scale next‑generation AI solutions aligned to enterprise AI strategy. Acting as a trusted advisor to executive clients, you will translate complex business challenges into impactful AI‑enabled outcomes, while serving as a visible voice on AI innovation and responsible AI adoption for both clients and internal teams.<br>&nbsp;<br><br><b>Key responsibilities:</b><ul><li>Define, own, and execute the AI go‑to‑market strategy for assigned mega accounts or regional portfolios within Financial Services and Retail.</li><li>Build and maintain strong relationships with C‑suite and senior executive stakeholders.</li><li>Identify, qualify, and shape AI transformation opportunities aligned to client priorities and industry trends.</li><li>Develop compelling AI value propositions, business cases, and solution narratives that address industry‑specific challenges.</li><li>Partner with Client Partners, Sales teams, and Industry Leaders to originate, position, and close AI‑driven engagements.</li><li>Lead and coordinate RFP, RFI, and RFQ responses for AI opportunities, including solution strategy, win themes, proposal development, executive presentations, and stakeholder alignment to maximize deal success.</li><li>Lead executive‑level presales activities including opportunity shaping, solution design, and proposal positioning.</li><li>Drive AI pipeline growth, revenue performance, and commercial success across assigned accounts.</li><li>Contribute to account growth planning and AI sales strategy by identifying new market opportunities, developing pursuit strategies, and positioning differentiated AI solutions that align to client business objectives.</li><li>Ensure responsible AI principles — including security, governance, transparency, and human oversight — are embedded into opportunity framing and solution design.</li><li>Operate effectively within a matrixed organization, collaborating across business, delivery, and leadership teams.</li></ul><br><br><br><b>To thrive in this role, you need to have:</b><ul><li>Strong experience developing and executing go‑to‑market strategies for advanced technology or AI‑led solutions.</li><li>Deep understanding of Generative AI, machine learning, and natural language processing concepts and real‑world use cases.</li><li>Proven ability to influence senior executives and communicate complex technical concepts in a clear, business‑focused manner.</li><li>A strong commercial mindset with a proven track record of identifying, shaping, positioning, and closing high-value AI or technology engagements, including executive-level opportunity pursuits and proposal leadership.</li><li>Experience leading complex RFP, RFI, and proposal responses, coordinating cross-functional teams, and developing compelling solution narratives and win strategies.</li><li>Familiarity with leading cloud platforms such as Azure, AWS, and GCP.</li><li>The ability to operate effectively in a fast‑paced, matrixed, and growth‑oriented environment.</li></ul><br><br><br><b>Academic qualifications and certifications:</b><ul><li>Bachelor’s degree or equivalent practical experience in a relevant field.</li></ul><br><br><b>Required experience:</b><ul><li>8–12 years of professional experience in consulting, professional services, or industry roles, including significant client‑facing responsibility and progressive leadership exposure (e.g., people, program, or account leadership).</li><li>Minimum of 5 years’ experience leading or co‑leading AI, data, advanced analytics, or digital transformation initiatives.</li><li>At least 2 years of hands‑on experience working with Generative AI solutions such as large language models, AI agents, or GenAI‑enabled applications.</li><li>Minimum of 5 years’ experience within one or more industry verticals such as Banking, Insurance, Manufacturing &amp; Commercial, Automotive, Healthcare &amp; Life Sciences, or Public Sector, demonstrated through delivery, account ownership, or solution leadership.</li><li>At least 2 years of experience supporting or leading presales activities including opportunity identification, solution shaping, proposal development, and executive‑level deal reviews.</li><li>Demonstrated experience leading or significantly contributing to complex RFP, RFI, and proposal responses, including solution architecture, executive presentations, commercial positioning, and stakeholder management.</li></ul><br><br><br><br><p><b><span>Workplace type</span>: </b></p><br><br>On-site Working<br><p><b>About NTT DATA</b><br>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune </p><br><br><p>Global 100. We are committed to accelerating client success and positively impacting society through </p><br><br><p>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with </p><br><br><p>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and </p><br><br><p>application services. Our consulting and industry solutions help organizations and society move </p><br><br><p>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more </p><br><br><p>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as </p><br><br><p>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each </p><br><br><p>year in R&amp;D.</p><br><br><p><b>Equal Opportunity Employer</b><br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</p><br><br><p><b>Third parties fraudulently posing as NTT DATA recruiters</b>&nbsp;</p><br><br><p>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <b>@nttdata.com</b> email address. If you suspect any fraudulent activity, please <i>contact us</i>.</p><br><br><br> </div>

We're Hiring: Production Engineering Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to improving manufacturing performance, production reliability, engineering excellence, and operational efficiency across diverse markets. Our teams combine engineering, manufacturing, operations, quality, maintenance, supply chain, technology, and commercial expertise to build safe, scalable, and high-performing production environments. The Role We are seeking an experienced Production Engineering Manager to lead production engineering strategy, process optimization, manufacturing performance, equipment reliability, capacity improvement, and continuous improvement initiatives. The ideal candidate will bridge engineering and production operations, ensuring manufacturing processes are efficient, reliable, scalable, safe, cost-effective, and capable of consistently meeting quality and customer requirements. Key Responsibilities Develop and implement production engineering strategies aligned with manufacturing and business objectives. Lead production engineering activities across manufacturing lines, facilities, equipment, and production processes. Analyze production processes to identify bottlenecks, inefficiencies, capacity constraints, and improvement opportunities. Develop and optimize manufacturing processes, work methods, layouts, equipment configurations, and production flows. Provide engineering support for daily production operations and technical problem resolution. Lead root-cause analysis for recurring production, equipment, process, and quality issues. Develop corrective and preventive actions to improve production performance and reliability. Improve production capacity, throughput, cycle times, yield, productivity, and equipment utilization. Evaluate production requirements and determine appropriate equipment, tooling, automation, and process technologies. Lead engineering studies, feasibility assessments, trials, prototypes, and production validation activities. Manage production engineering projects from concept and design through implementation, commissioning, and stabilization. Coordinate with Manufacturing, Maintenance, Quality, Supply Chain, Procurement, Safety, IT, and Product Development teams. Develop production layouts, process flows, equipment specifications, line-balancing models, and technical documentation. Conduct capacity analysis and develop plans to support production growth and changing demand. Lead manufacturing line expansions, relocations, modifications, upgrades, and new line installations. Support new product introduction and ensure products can be manufactured efficiently and consistently. Review product designs for manufacturability, assembly, materials, tolerances, tooling, and production requirements. Implement Design for Manufacturing and Design for Assembly principles where applicable. Develop and validate manufacturing processes, standard work instructions, operating parameters, and process controls. Establish production engineering standards, specifications, procedures, and engineering change controls. Manage engineering changes and assess their impact on production, quality, cost, capacity, and delivery. Coordinate equipment installation, commissioning, qualification, testing, and production acceptance. Establish preventive maintenance requirements in collaboration with Maintenance and Reliability teams. Monitor equipment performance, downtime, failure patterns, and technical reliability. Support automation initiatives including robotics, machine vision, controls, sensors, and digitally enabled production systems. Evaluate opportunities for process automation, mechanization, and advanced manufacturing technologies. Develop and maintain process capability studies, production standards, and technical performance requirements. Monitor process variation and implement improvements to increase stability and repeatability. Work closely with Quality teams to reduce defects, scrap, rework, and customer complaints. Support statistical process control, process capability analysis, and quality improvement programs. Develop engineering solutions to improve material utilization, energy efficiency, labor productivity, and operating costs. Evaluate capital investment proposals for production equipment, tooling, automation, and facility improvements. Develop business cases covering capital expenditure, operating costs, productivity gains, capacity benefits, and ROI. Manage production engineering budgets, resources, contractors, and external technical service providers. Monitor engineering project schedules, costs, risks, technical deliverables, and implementation quality. Ensure production processes comply with applicable safety, environmental, quality, regulatory, and engineering requirements. Participate in production risk assessments, process hazard reviews, and operational safety initiatives. Develop contingency plans for critical equipment failures, capacity constraints, and production disruptions. Maintain engineering documentation, equipment records, drawings, specifications, process parameters, and change histories. Use manufacturing data, production analytics, MES, ERP, SCADA, and other digital tools to identify improvement opportunities. Develop production dashboards covering throughput, efficiency, downtime, yield, quality, and engineering performance. Identify emerging manufacturing technologies and assess their potential operational and commercial value. Lead Lean, Six Sigma, Kaizen, value-stream improvement, and other continuous improvement initiatives. Train and develop production engineers, technical specialists, and manufacturing personnel. Establish engineering competency requirements, technical training plans, and knowledge-sharing practices. Provide management with regular reports covering production performance, engineering projects, technical risks, costs, capacity, and improvement opportunities. Key Performance Indicators Production throughput Production capacity utilization Overall equipment effectiveness Equipment availability Equipment downtime Mean time between failures Mean time to repair Production cycle time Process cycle-time reduction Production yield First-pass yield Scrap rate Rework rate Process capability Defect rate Labor productivity Units produced per labor hour Production cost per unit Material utilization Energy consumption per unit Line utilization Changeover time Engineering project delivery Engineering project budget adherence Capital project ROINew product introduction performance Production ramp-up performance Preventive maintenance completion Engineering change cycle time Automation utilization Continuous improvement savings Safety and compliance performance Customer quality performance Ideal Candidate The successful candidate should have strong experience in production engineering, manufacturing engineering, process engineering, industrial engineering, operations engineering, or factory engineering, preferably within manufacturing, automotive, electronics, industrial equipment, consumer products, energy, aerospace, or other engineering-intensive environments. The candidate should demonstrate:Strong understanding of manufacturing processes, production systems, equipment, and industrial engineering principles. Experience leading production engineering teams and manufacturing improvement programs. Strong knowledge of process optimization, line balancing, capacity planning, and productivity improvement. Experience with equipment commissioning, process validation, troubleshooting, and production ramp-up. Strong understanding of Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies. Experience supporting new product introduction and Design for Manufacturing. Knowledge of automation, robotics, controls, sensors, and modern manufacturing technologies. Strong analytical and root-cause-analysis capabilities. Experience using production data and engineering metrics to drive decisions. Strong understanding of quality systems, process controls, and manufacturing standards. Experience managing capital projects, engineering budgets, vendors, and technical contractors. Strong project-management and stakeholder-management capabilities. Excellent communication and technical presentation skills. Ability to manage multiple engineering projects, production priorities, and operational risks. Familiarity with ERP, MES, SCADA, CAD, maintenance, and manufacturing analytics systems. Strong understanding of workplace safety and engineering compliance. Experience working with international and distributed teams. A practical, data-driven, and continuous-improvement mindset.

About Verto At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth. What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted’s fastest-growing UK tech companies, we are building a seamless cross-border payment future. Join us as we continue to grow and transform global finance.<br>Role Overview We are seeking a strategic and results-driven Growth and Marketing Manager to spearhead customer acquisition, engagement, and retention efforts across the UAE. In this pivotal role, you will build a strong local brand presence, launch high-impact campaigns, and drive measurable B2B growth. By identifying new market opportunities and leveraging your deep digital marketing expertise, you will play a central role in advancing Verto’s mission to become the leading cross-border payments partner in the region.<br>What You’ll Be Doing Drive robust B2B customer acquisition by developing and executing targeted lead generation strategies, clearly defining audiences, messaging, and optimal channel mixes. Optimize customer acquisition cost (CAC), conversion rates, and overall marketing ROI through data-driven decision-making, continuous testing, and deep channel performance analysis. Partner closely with the Sales team to design and execute highly effective Account-Based Marketing (ABM) campaigns targeting key strategic prospects and high-value accounts. Collaborate with the central global marketing team to activate paid media campaigns, ensuring local marketing activities are data-driven and commercially focused. Establish and aggressively scale Verto's local market presence in the UAE through strategic PR, thought leadership, local industry events, and brand partnerships. Develop compelling, region-specific content tailored to the UAE, including customer success stories, market trend reports, white papers, and sales enablement materials. Identify and cultivate strategic marketing partnerships with local industry associations, fintech partners, and relevant business organizations to expand Verto's reach. Work alongside the Retention Lead to launch initiatives that strengthen customer engagement, loyalty, and advocacy throughout the entire customer lifecycle. Track, analyze, and rigorously report on campaign performance, taking direct responsibility for significantly increasing the number of active UAE customers within your first 6-12 months.<br>What You Need Minimum of 5 years of experience in growth marketing, with a proven track record of driving measurable customer acquisition through data-driven marketing strategies. Deep, practical understanding of the UAE market, encompassing both traditional and digital B2B marketing landscapes. Hands-on proficiency with modern marketing automation and product analytics tools such as Hub Spot, Post Hog, and major social media platforms. Exceptional analytical skills with the ability to accurately interpret performance data, identify actionable trends, and continuously refine campaign strategies. Excellent communication and storytelling abilities to craft compelling, high-converting messaging tailored for diverse B2B audiences. High agility and the organizational capacity to manage multiple high-stakes projects simultaneously in a fast-paced environment while maintaining sharp attention to detail. A Bachelor’s degree in Marketing, Business Administration, or a closely related field.<br>Best If You Have A strong background in marketing scalable Saa S platforms, particularly in B2B environments. Direct experience navigating the fast-paced, high-agility environment of a rapidly expanding start-up or scale-up. Previous exposure to the Fin Tech or cross-border payments sector, understanding the nuances of financial product marketing.<br>Life At Verto<br>Perks Insurance paid by the company Health and wellness benefits (with specific added benefits depending on the location of the role) Yearly salary review based on inflation, personal and business performance Access to entire Udemy’s library Budget for professional development courses Work-From-Anywhere policy for certain durations Integration programme (opportunity to work from our global offices) Regular team social events Pension scheme (depending on the role location) Flexible work arrangements Exposure to work with globally distributed teams Location specific benefits like car lease policy, cycle to work, gym membership, etc.<br>You’ll Fit Right In If You Love asking “why?”Value solving problems over just completing tasks Understand sync vs. async communication practices Thrive in ambiguity and change Actively seek feedback Prioritise impact over activity Are fun to work with - we love good humour!<br>Culture Our Core Values: These values reflect our focus, energy, and shared expectations. Champion the Mission: We are driven by curiosity and belief to solve global cross-border payment challenges. Be the Best: We are open, take calculated risks, focus on results, and excel in our work. Work as One: We transparently share failures and successes. Go the Extra Mile: We deliver beyond expectations and achieve the impossible. Customer First: We creatively solve problems and boldly design better experiences for customers. Run with It: We are determined, embrace challenges, own tasks, act swiftly, and deliver results. Industry Competitive Compensation & Benefits: We reward employees for their value to the business with competitive compensation and benefits across all locations. This includes performance-based salary reviews, comprehensive health and wellness benefits, generous paid time off, and flexible working arrangements to support your career and life.<br>Diversity & Inclusion at Verto Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.

We're Hiring: Senior Urban Planner Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to shaping sustainable, resilient, inclusive, and high-quality urban environments across diverse markets. Our multidisciplinary teams collaborate across Urban Planning, Architecture, Engineering, Transportation, Infrastructure, Environment, Real Estate, Economics, Government Relations, and Community Engagement to develop practical and forward-looking plans for cities, districts, communities, and development projects. The Role We are seeking an experienced Senior Urban Planner to lead urban planning studies, master planning, development frameworks, land-use strategies, spatial planning, policy analysis, and multidisciplinary planning projects. The ideal candidate will combine strong planning expertise with strategic thinking, analytical capabilities, stakeholder management, and project leadership to develop integrated urban solutions that balance economic development, mobility, infrastructure, environmental sustainability, community needs, and long-term urban resilience. Key Responsibilities Lead urban planning and master-planning projects from initial assessment through strategy, concept development, approvals, and implementation. Develop urban development strategies, spatial frameworks, land-use plans, district plans, and development guidelines. Assess existing urban conditions, land uses, development patterns, infrastructure, mobility, demographics, economic activity, and environmental constraints. Conduct site and context analysis to identify opportunities, constraints, risks, and development potential. Develop land-use strategies covering residential, commercial, retail, hospitality, institutional, industrial, recreational, civic, and mixed-use development. Prepare master plans, structure plans, development frameworks, urban design frameworks, zoning strategies, and planning studies. Define development principles, planning parameters, density strategies, building intensity, land-use distribution, and development phasing. Evaluate development scenarios and prepare alternative planning concepts based on strategic objectives and market requirements. Conduct feasibility assessments considering land use, infrastructure capacity, mobility, market conditions, development economics, and regulatory requirements. Integrate transportation, public realm, utilities, community facilities, environmental considerations, and urban design into planning proposals. Coordinate with architects, landscape architects, engineers, transportation specialists, environmental consultants, economists, and other technical disciplines. Review planning proposals, development applications, site plans, subdivision plans, zoning changes, and urban development concepts. Assess development proposals against applicable planning policies, regulations, design guidelines, and strategic objectives. Prepare planning reports, technical memoranda, planning statements, development frameworks, and executive presentations. Develop planning policies, guidelines, standards, and implementation frameworks. Review existing planning policies and identify opportunities for improvement, modernization, or alignment with development objectives. Monitor changes in planning legislation, zoning regulations, development controls, building requirements, and relevant government policies. Support planning approvals, development permits, zoning applications, land-use amendments, and regulatory submissions. Coordinate with government authorities, municipalities, planning agencies, infrastructure providers, and other regulatory stakeholders. Prepare submissions, responses, technical clarifications, and supporting documentation for planning authorities. Represent the organization in planning meetings, technical committees, stakeholder consultations, and regulatory discussions. Lead stakeholder engagement activities with government agencies, developers, landowners, investors, communities, consultants, and other interested parties. Support community consultation, public workshops, stakeholder meetings, and engagement programs associated with planning projects. Identify stakeholder concerns and incorporate relevant feedback into planning recommendations. Assess social, economic, environmental, and infrastructure implications of proposed urban development. Develop strategies that support sustainable, inclusive, accessible, and resilient communities. Integrate climate resilience, environmental sustainability, resource efficiency, green infrastructure, and low-carbon principles into urban plans. Assess urban heat, flood risk, water management, biodiversity, environmental constraints, and climate adaptation opportunities. Develop strategies for walkability, active mobility, public transportation, connectivity, and multimodal accessibility. Coordinate transportation and mobility planning with land-use and development strategies. Evaluate road networks, pedestrian networks, cycling infrastructure, public transport, parking, loading, and mobility hubs. Support transit-oriented development and compact, connected urban development where appropriate. Develop public-realm strategies covering streets, plazas, parks, open spaces, waterfronts, civic spaces, and pedestrian environments. Establish urban design principles relating to built form, streetscape, frontage, height, density, massing, public realm, and visual character. Coordinate with landscape architecture teams on parks, open-space networks, green corridors, and public-realm strategies. Evaluate development capacity, population projections, employment growth, land requirements, and infrastructure needs. Conduct demographic, socioeconomic, land-market, and development-trend analysis to inform planning decisions. Develop urban growth scenarios and long-term development forecasts. Prepare phasing and implementation strategies for large-scale developments, districts, and city expansions. Establish planning priorities, implementation actions, governance structures, and delivery mechanisms. Develop development-control frameworks and planning standards that support consistent implementation. Use GIS, spatial analysis, mapping, planning databases, and other digital tools to analyze urban conditions and communicate planning concepts. Prepare spatial datasets, thematic maps, development scenarios, land-use diagrams, and planning visualizations. Key Performance Indicators Urban planning project delivery rate Project schedule adherence Project budget performance Planning deliverable quality Planning approval success Regulatory submission timeliness Regulatory compliance rate Master plan completion Development framework completion Planning study completion Stakeholder satisfaction Client satisfaction Stakeholder engagement participation Planning consultation response rate Development scenario completion Land-use optimization Development capacity accuracy Infrastructure planning alignment Transportation and mobility integration Public-realm planning quality Sustainability target achievement Climate-resilience integration GIS and spatial-data accuracy Planning analysis quality Consultant performance Planning review turnaround time Regulatory issue resolution Planning risk closure Implementation-plan completion Development-phasing performance Planning-policy improvement initiatives Community feedback incorporation Planning-related project changes Technical review completion Planning team productivity Staff development and mentoring Business development contribution Client retention Continuous-improvement implementation Ideal Candidate The successful candidate should have strong experience in urban planning, master planning, spatial planning, land-use planning, urban development, city planning, development planning, or urban design, preferably within an international consultancy, government authority, real estate developer, infrastructure organization, or multidisciplinary planning environment. The candidate should demonstrate:Strong understanding of urban planning principles, land-use planning, development frameworks, and spatial strategy. Experience leading complex urban planning and master-planning projects. Strong knowledge of zoning, development controls, planning policies, and regulatory approval processes. Experience preparing master plans, structure plans, land-use plans, development frameworks, and planning studies. Strong understanding of urban design, built form, density, development capacity, and public-realm principles. Experience integrating transportation, infrastructure, environmental, economic, and social considerations into urban plans. Strong knowledge of sustainable urban development, climate resilience, and inclusive planning principles. Experience conducting site analysis, spatial analysis, development scenarios, and planning feasibility assessments. Strong GIS and spatial-analysis capabilities. Experience working with government authorities, municipalities, developers, landowners, communities, and technical consultants.

. Job Purpose Provide reliable, responsive and secure day-to-day IT support across GJ Properties. The role is responsible for end-user support, user onboarding and access, office technology, network connectivity, telephony, business applications, meeting-room systems, digital displays and assigned physical-security/low-voltage systems. The IT Support Engineer acts as the first point of technical support, resolves issues within agreed service levels and escalates infrastructure, application or vendor issues when required.2. Key Responsibilities A. Service Desk & End-User Support· Provide Level 1 and Level 2 onsite and remote support for desktops, laptops, operating systems, corporate email, browsers, printers, scanners, peripherals and approved business applications.· Diagnose and resolve hardware, software, driver, connectivity and user-profile issues; escalate unresolved or high-impact incidents with clear technical findings.· Perform daily operational readiness checks for critical office technology, including designated PCs, meeting rooms, TVs/displays, sound systems, token/queue systems and other business-critical devices.· Prioritize urgent executive, boardroom and operational incidents to minimize business disruption and keep the Head of IT informed of critical issues and restoration status.· Maintain service records, troubleshooting notes and incident status so recurring issues can be identified and permanently addressed. B. User Onboarding, Offboarding & Access• Set up and configure new users, including Windows profiles, corporate email/signature, printer access, shared resources, phone extensions and approved business applications.• Provision and support user access to systems such as Net Suite, Salesforce, Sign Now and other company-approved platforms based on authorized requests and assigned roles.• Support employee transfers and exits by changing or revoking access, recovering IT assets and confirming that accounts are disabled or handed over in accordance with management/HR instructions.• Maintain accurate user, extension and device records, including updates to corporate telephone directories where assigned.• Provide basic user guidance and short training for newly deployed applications, devices and approved IT processes. C. Network, Connectivity & Endpoint Security• Support LAN, WAN, Wi-Fi, switches, structured connectivity, internet links, IP addressing and VPN connectivity; coordinate complex network/firewall issues with the Head of IT or service provider.• Assist with approved firewall, Cloudflare/WAF or IP-whitelisting requests for vendors, hosted applications and integrations, ensuring changes are documented and authorized before implementation.• Maintain endpoint health through operating-system updates, approved software installation, driver/firmware updates, antivirus/endpoint protection and basic security checks.• Support password, MFA and access-control practices and immediately report suspected phishing, malware, unauthorized access or other cybersecurity incidents.• Assist with backup/restore checks and recovery activities for supported endpoints or services when assigned. D. Business Applications & Vendor Support• Provide first-line technical support for ERP, CRM, e-signature, telephony and other approved enterprise applications, separating user/device issues from application defects and escalating with evidence.• Coordinate with application vendors, developers, hosting providers and other third parties for access, troubleshooting, upgrades, integrations, deployment support and issue resolution.• Provide controlled technical assistance to external vendors, including remote/onsite access coordination, connectivity testing and validation after changes.• Follow up assigned technical quotations, deliveries, installations and support commitments and confirm completion before closure. E. Telephony, Meeting Rooms & Digital Displays• Configure and support PBX/i PECS extensions, i PECS Mobile accounts, desk phones and related user telephony settings.• Support boardroom and meeting-room technology including PCs/NUCs, HDMI connectivity, displays, projectors, microphones, speakers, conferencing equipment and presentation connectivity.• Configure, test and support office TVs, digital signage/billboards and other managed display screens; coordinate content/display issues with the responsible team or vendor.• Provide technical setup and onsite support for approved office moves, exhibitions, events and temporary installations when assigned. F. CCTV, Access Control & Other Assigned Systems• Support and coordinate maintenance of CCTV, building access-control systems, ANPR/RFID parking/barrier systems and other assigned low-voltage/physical-security technology.• Coordinate specialist vendors for installation, troubleshooting, preventive maintenance, certification or authority compliance where these activities are assigned to IT.• Maintain basic records of service visits, faults, warranties and maintenance status for these systems. G. IT Assets, Documentation & Operational Control• Maintain accurate IT asset and stock records for computers, monitors, phones, printers, scanners, accessories and other assigned equipment; record issuance, return, replacement and disposal.• Track warranties, subscriptions and software/license allocations assigned to the support function and notify the Head of IT before renewals or shortages become operational risks.• Maintain SOPs, quick guides, configuration notes, equipment records and an up-to-date knowledge base for recurring support activities.• Follow approved change-control, access-control and confidentiality requirements and protect company/customer information during troubleshooting or vendor support.• Use approved automation or AI-assisted troubleshooting tools only where permitted by company policy and without exposing confidential, personal or customer data to unapproved services.• Carry out other reasonable IT support duties assigned by the Head of IT in line with business requirements and technology changes.3. Qualifications & Experience Education• Bachelor’s degree or diploma in Information Technology, Computer Science, Networking, Electronics/Telecommunications or a related technical field.• ITIL, Comp TIA A+/Network+, Microsoft, Cisco or equivalent certifications are preferred. Experience• Minimum 3-5 years of hands-on IT support experience; UAE corporate experience is preferred.• Experience supporting a multi-user office environment with networking, endpoints, printers/scanners, telephony, meeting-room AV and business applications.• Experience in real estate, property management, multi-site operations or a similar customer-facing business environment is an advantage.4. Required Technical & Professional Skills• Strong Windows desktop support and practical troubleshooting of hardware, software, network and peripheral issues.• Working knowledge of LAN/WAN/Wi-Fi, TCP/IP, switches, VPN, firewall concepts and secure remote support.• Practical experience with PBX/IP telephony, printers/scanners, AV/meeting-room equipment and digital displays.• Ability to support enterprise applications and user-access workflows; exposure to Net Suite, Salesforce and e-signature platforms is advantageous.• Basic understanding of cybersecurity hygiene, endpoint protection, MFA, user-access controls and incident escalation.• Strong ownership, customer-service mindset, prioritization, documentation and vendor-coordination skills.• Clear written and verbal communication, with the ability to explain technical issues to non-technical users and management.5. Working Requirements Primarily onsite support in Ajman, with support for other company locations or project sites when required. After-hours or weekend support may be required for critical incidents, planned maintenance, office moves or business events, subject to management requirements. Employee Acknowledgement I acknowledge that I have read and understood this job description. Responsibilities may be updated to reflect changes in business operations, systems, security requirements or organizational needs.

<p>JOB PURPOSE:</p><ul><li><p>Set up and improve product quality characteristics, develop and provide safe operating practices and define measurement techniques to ensure that casting operations is able to produce value added products at the required quality, meeting customer’s specification.</p></li><li><p>Set up and improve product quality characteristics, establish cross-departmental procedures (e.g., for bus bar, mill scrap), oversee recycled metal evaluation, and expand metallurgical services to support operational demands and increased customer-driven technical requirements.</p></li><li><p>Contribute toward developing various alloys, products and processes to enhance the productivity while maintaining the lowest possible manufacturing costs without compromising the best quality target.</p></li></ul><p><strong>&nbsp;</strong></p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KEY ACCOUNTABILITIES:</p><p><strong>Safety:</strong></p><ul><li><p>Ensure that subordinates are trained and developed to carry out their required duties in a competent manner and ensure that people working in his team follows safety rules and practices.</p></li></ul><br><p><strong>Quality:</strong></p><ul><li><p>Direct the activities of a multi- cultured workforce efficiently and effectively to ensure Cast house produces a range of products and alloys to meet customer expectations.</p></li></ul><br><ul><li><p>Initiates or participates in process/product optimisation drives to contribute toward continuous improvement in product quality and process efficiency</p></li></ul><br><ul><li><p>Ensures that established product quality criteria related to metal cleanliness assessments of liquid metal, metallography studies of cast products are effectively utilized</p></li></ul><br><br><br><ul><li><p>Establishes and validates TDS (Technical Data Sheets) across departments including Potroom Services (e.g., SRSS rotors), Reduction (e.g., TiB₂ granules), and external recycled scrap evaluation.</p></li><li><p>Oversees full metallographic analysis of recycled/secondary aluminium products and implementation of scrap-based process protocols in coordination with cast house operations.</p></li><li><p>Ensures procedures are developed for handling non-casthouse scrap sources (e.g., dig out, mill scrap, bus bars) to maintain quality consistency.</p></li><li><p>Leads metal cleanliness monitoring plans aligned with client requirements and process capability reporting.</p></li><li><p>Approves or rejects all consumables only after full metallurgical evaluation.</p></li><li><p>Manages technical interface with growing customer base through audits, visits, and resolution of customer complaints.</p></li><li><p>Ensure that the necessary practices and procedures, in place and applied in the Casthouse, are in compliance with ISO9001, ISO14001, IATF 16949 ,ISO 45001, VDA 6.3 & 6.5</p></li><li><p>Develops and enforces metallurgical quality sessions for all shifts and levels to maintain high awareness across the workforce.</p></li></ul><br><p><strong>Budgets/Costs:</strong></p><ul><li><p>Select /recommend metallurgical equipment to provide the necessary services required for technical development in the casting process to meet the technological as well as market requirements.</p></li><li><p>Controls budgets and seeks to minimize costs where appropriate</p></li><li><p>Explore potential for savings in controllable cost to achieve management actions without impacting the final product quality</p></li></ul><br><p><strong>Operations:</strong></p><ul><li><p>Control the activities of metallographic & metal cleanliness assessment & develop necessary procedures to provide complete metallographic services for metal quality assessments, process control and customer’s complaints investigation.</p></li><li><p>Establishes cross-functional task forces to investigate recurring operational issues and implement systemic solutions across departments.</p></li><li><p>Assist, implement and maintain a systematic evaluation of the alloying materials to continuously improve product quality and process efficiency.</p></li><li><p>Assist area senior manager in developing specification for refractory materials and other process materials & ensure that these materials are systematically evaluated and MSDS (Material safety Data sheet) are checked to avoid adverse effects on processes and products.</p></li><li><p>Coordinates technical support to internal departments (ATA, Potroom, Power, Technology) to align with evolving product and scrap integration demands.</p></li><li><p>Manages audits of consumables suppliers and integrates assessments into procurement qualification processes.</p></li><li><p>Leads metallurgy team’s readiness and procedure setup for the recycling plant process/products including sampling and evaluation framework.</p></li><li><p>Assist Area Director in the investigation of customer complaints/queries and technical support for both EGA and non-EGA metal.</p></li><li><p>Participate in process/product optimisation drive to contribute in continuous improvement in product quality and process efficiency.</p></li><li><p>Conducts internal and external quality audits to ensure that all processes and products are well aligned with ISO 19001 and IATF19469 requirements.</p></li><li><p>Review & check the metallurgical equipment’s operating practices and calibrations validity to ensure that equipment’s calibrations are up to date, equipment’s are operated according to operating practices to sustain ISO/IEC 17025 latest revision accreditation.</p></li><li><p>Manage R&D projects to run in-house or with external institutions while exploring new ideas and techniques to make sure that EGA always possess competitive edge in market to provide high quality products to its customers.</p></li><li><p>Ensure that customer’s technical visits, process and product audits are effectively facilitated.</p></li><li><p>Establish APQP, PPAP, FMEA and control plans/documents as per IATF16949 automotive standard and ensure a systematic approach for the validation & revalidation, root cause & failure analysis and corrective & preventive measures for all processes, products and customer complaints to fulfil IATF16949 automotive requirements.</p></li><li><p>Ensure Lean principles are followed at all times to reduce waste and improve productivity&nbsp;</p></li><li><p>Attend various seminars and conferences with suppliers, users and customers. Provide technical supports/assistances in guidance of Director- metallurgy Services.</p></li><li><p>Monitor the training & development of all metallurgical staff to maintain high standards of operational performance and improve technical competence</p></li><li><p>Oversees supplier development programs, working closely with vendors to improve quality, reliability, and innovation in alloying and consumable materials.</p></li><li><p>Designs and monitors competency assessment programs for metallurgical staff to ensure continuous professional development and training compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;&nbsp; Authority/ Decision making:</p><br><ul><li><p>Liaise with the management regarding any threat to the process, quality of the products or significant threat to safety or environment.</p></li><li><p>Prepare an action plan and recommend the casting/ homogenisation practices for the new alloys & products.</p></li><li><p>Based on the Metallurgical knowledge and evaluation results decision is made on releasing /holding/reject the products</p></li><li><p>Assist Area &nbsp;Director in the investigation of customer complaints and root cause analysis.</p></li><li><p>Authorizes casting practices and alloy developments tailored for highly sensitive alloys and large profiles to meet stringent customer requirements.</p></li><li><p>Leads evaluation and integration of consumables and process materials before implementation, ensuring compliance with EGA quality standards.</p></li><li><p>Guides responses to a significantly increased number of technical queries due to Technical Marketing involvement and customer expansion.</p></li><li><p>Understanding /implementing the requirements of ISO/IEC17025 as per latest revision implemented in Metallurgy laboratory</p></li><li><p>Explain, interpret, evaluate and recommend on Metal Cleanliness & Metallurgical Results (Test Results) and share it with metallurgy/operation team</p></li><li><p>Development, Modification, Verification and Validation of Test Methods</p></li><li><p>Oversees approval of documentation (procedures) related to metallurgical practices, ensuring alignment with internal standards and external requirements.</p></li></ul><ul><li><p>Leads decision-making on escalation of metallurgical issues to senior leadership, ensuring timely and effective resolution.</p></li></ul></li></ul><br><p>QUALIFICATIONS & SKILLS:</p><p>&nbsp;<strong>Qualification:</strong></p><ul><li><p>University Degree in Metallurgical /Chemical/Material Science Engineering or equivalent</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience:</strong></p><ul><li><p>Minimum of Five (5) years of experience in the Metallurgy and Six (6) years in smelting process/ casting operation, preferably in an Aluminium smelting industry in Metallurgy/process control area. A good understanding / working knowledge of the smelting process/casting operations</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Skills:</strong></p><ul><li><p>Overall knowledge and experience in the Metallurgy laboratory, Metallography, casting operations and process control.</p></li><li><p>Knowledgeable in SPC methodology/ MSA /uncertainty measurement systems analysis, EDX, SEM analysis & mechanical (destructive & non-distractive) testing.</p></li><li><p>Strategic cross-functional communication with internal stakeholders and customers/suppliers; technical depth in metallurgical evaluation, testing standards, and quality system alignment with ISO/IATF</p></li><li><p>Excellent communication, strong leadership, &nbsp;teamwork and &nbsp;problem-solving skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p><br><br><br><p><b>What you will do</b></p><br><br><p>• Monitors the Arrival and Departure of Elite guests.</p><br><br><p>• Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.</p><br><br><p>• Train the Front Desk team and supervise them in the performance of their duties.</p><br><br><p>• Conduct performance evaluations and discipline employees when needed.</p><br><br><p>• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.</p><br><br><p>• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</p><br><br><p>• Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</p><br><br><p>• Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</p><br><br><p>• Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.</p><br><br><p>• Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.</p><br><br><p>• Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</p><br><br><p>• Complete evening Housekeeping report and follow up on discrepancies.</p><br><br><p>• Assist other departments as required in resolving problems.</p><br><br><p>• Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).</p><br><br><p>• Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</p><br><br><p>• Utilize the computer systems in place as well as the telephone switchboard.</p><br><br><p>• Assist in emergency situations as per established procedures.</p><br><br><p>• Coordinate arrivals, departures, billing requirements, extensions, and cancellations with <span><span><span><span><span>sales/catering/reservations</span></span></span></span></span> etc at any time of day.</p><br><br><p>• Ensure room discrepancies are resolved.</p><br><br><p>• Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</p><br><br><p>• Monitors the VIP Elite guest emails and calls.</p><br><br><p>• Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</p><br><br><p>• Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift</p><br><br><p>• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p>• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p><br><br><p>• Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</p><br><br><p>• Handles all guest relocations according to established guidelines.</p><br><br><p>• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>• Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p><br><br><p>• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</p><br><br><p>• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</p><br><br><p>• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Works harmoniously and professionally with co-workers and supervisors.</p><br><br><p>• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.</p><br><br><p>• Assists with responsibilities and duties as required throughout the hotel.</p><br><br><p>• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br><p>• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br><p>• Works closely with Security Staff to handle any guest emergency or safety concerns.</p><br><br><p>• <span>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms </span></p><br><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of Rooms operations</p><br><br><p>• Proficient in English and Arabic (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time position</p><br><br><br><br><br><br><br> </div>