Human Resources Manager Jobs in UAE
15038 Jobs Found
Role: Member of Technical Staff - Robotics Lab (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $400K - $1500K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Member of Technical Staff (Robotics Lab) to work on a full-time basis. The role involves designing, developing, and deploying robotics systems with a focus on scalable autonomy and real-time control. Candidates will collaborate with cross-functional teams to integrate hardware and software solutions for next-generation robotic platforms.<br>Key Responsibilities:• Design and implement control algorithms for robotic systems, including kinematics, dynamics, and path planning.• Develop and maintain software for robot perception, localization, and mapping using sensor fusion techniques.• Collaborate with hardware engineers to integrate sensors, actuators, and embedded systems into functional robotic prototypes.• Optimize robotic performance for efficiency, reliability, and safety in dynamic environments.• Document technical specifications, test results, and deployment procedures for internal and external stakeholders.<br>Required Skills & Qualifications:• Proficiency in robotics frameworks such as ROS, ROS 2, or similar platforms.• Strong programming skills in C++, Python, or other relevant languages for robotics applications.• Experience with real-time control systems, embedded software, and hardware-in-the-loop testing.• Knowledge of computer vision, SLAM (Simultaneous Localization and Mapping), or sensor fusion techniques.• Familiarity with simulation tools like Gazebo, Coppelia Sim, or NVIDIA Isaac Sim is required.• Experience with robotic operating systems, middleware, and communication protocols (e.g., CAN, Ethernet, UDP).• Ability to design and analyze algorithms for motion planning, obstacle avoidance, and task execution.• Experience with version control systems such as Git and collaborative software development workflows.• Understanding of machine learning techniques for robotics, including reinforcement learning or imitation learning.• Strong problem-solving skills with the ability to troubleshoot complex robotic systems.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to the development of autonomous robotic systems for industrial and commercial applications. The position involves high-impact work with cutting-edge technology and the chance to shape the future of robotics in a fast-evolving field.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Job Summary<br><br>This is a physician position and is responsible for applying medical knowledge and skills to the diagnosis, prevention and treatment of illnesses<br><br>for patients within the Integrated Hospital Care Institute - Hospital Medicine specialty at CCAD. This position treats patients directly and/or may make referrals to different members of the health care professional team at CCAD.<br><br>Primary Duties And Responsibilities<br><br> Monitors and provides care to patients at CCAD within the Hospital Medicine specialty Prescribes or administers medication, therapy and other specialized medical care to treat or prevent illness, disease or injury Analyzes records, reports and test results to diagnose patient's medical condition Interacts with patient to gather additional history and information about medical condition Explains procedures and discusses test results or prescribed treatments with patient Provides specific treatments and/or performs operations to treat patient medical conditions Evaluates patient and records applicable notes about patient's condition for purposes of serving as a record of treatment and/or making a possible referral to another member of the health care medical staff team Liaisons with other medical and non-medical staff at CCAD to ensure quality patient treatment Performs surgical procedures and operations as appropriate Supplies and provides care in a culturally appropriate and sensitive manner Follows ethical and regulatory guidelines Takes part in administrative functions that ensure the continued operations of the clinical environment, such as committees, task forces and performance improvement measures Adheres to individual approved clinical privileges, as well as to all policies and procedures of the Medical Staff<br><br>Experience Requirements<br><br> For Physicians from Tier 1 countries, not less than two (2) years additional experience post qualification For Physicians from Tier 2 countries, not less than five (5) years additional experience post qualification<br><br>Education Requirements<br><br>MD, MBBS, MBChB or equivalent qualification from an accredited Institution Completion of a recognized specialization in Internal Medicine from Tier 1or Tier 2 Countries - Tiers are listed in the DOH PQR https://www.doh.gov.ae/en/pqr<br><br>Cleveland Clinic Abu Dhabi<br><br>Cleveland Clinic Abu Dhabi is located on Al Maryah Island, the heart of Abu Dhabi's new central business district. It shares the island with a hotel, stock exchange, and office buildings. Access to the island is by multiple bridges to the mainland. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of the Cleveland Clinic model of care, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. One of the objectives of Cleveland Clinic Abu Dhabi is to address the needs of patients currently traveling abroad for treatment. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi is a physician-led medical facility, served by Western-trained, North American board-certified (or equivalent) physicians. Cleveland Clinic Abu Dhabi offers the most advanced tertiary medical services in the region through a comprehensive range of specialties and subspecialties. Local and international patients are cared for in an environment that combines excellent amenities and service standards with the highest quality patient care and superior clinical outcomes. The hospital is designed to offer state-of-the-art diagnostic and treatment capabilities, and to utilize advanced technologies in surgery, imaging, telemedicine, and electronic medical records.<br><br>Ownership<br><br>Cleveland Clinic Abu Dhabi is one of a number of initiatives led by Mubadala Healthcare.<br><br>Estimated Service Area<br><br>This strategically located multi-specialty tertiary care facility with adjacent clinic houses five clinic floors, three diagnostic and treatment levels, and thirteen floors of critical and acute inpatient units totaling 364 beds (expandable to 490). Additional space has been incorporated for operational and support departments, retailers, a conference center, and a high-fidelity clinical simulation center. Cleveland Clinic Abu Dhabi hosts the latest technologies in surgery, imaging, telemedicine, and electronic medical records, integrating systems in a manner that is first of its kind in the country and the Middle East healthcare region. State-of-the-art imaging equipment like CTs, MRIs, and procedural suites, along with technologically advanced and modern patient rooms, serve local and international patients in an environment that combines excellent amenities with world-class medical care.<br><br>Number of Beds<br><br>364 beds (expandable to 490)<br><br>Community Details<br><br>Information about Abu Dhabi:<br><br>Visit Abu Dhabi<br><br>Abu Dhabi Tourism & Culture Authority<br><br>Any application submitted without a CV will not be considered.<br><br>Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.
Who are we?<br><br>We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.<br><br>We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.<br><br>Why choose us?<br><br>Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.<br><br>About The Role<br><br>The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team’s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement.<br><br>Key Responsibilities<br><br>Ensure the Reception is covered without fail during working hours Provide Superior Customer Service in all areas & aspects and actively assist to ensure compliance of the Reception SLA’s. Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained. Maintain the record of all files and documents and monitor and maintain office supplies inventory. Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&S and first aid.<br><br>Requirements<br><br>High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training. Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System Experience in FM corporate environment. Customer service skills. Administration skills. Ability to work well under pressure.
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<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>**Responsibilities:**<br>- Provide administrative support to the school.<br>- Manage schedules, communication, and office tasks.<br>- Coordinate meetings and prepare meeting materials.<br>- Handle travel arrangements and expense reports.<br>- Maintain records and documents related to school activities.<br>**Skills:**<br>- Strong organizational and multitasking abilities.<br>- Excellent communication and interpersonal skills.<br>- Proficiency in office software and tools.<br>**Requirements:**<br>- High school diploma or equivalent.<br>- 3+ years of experience in an administrative role.<br>- Ability to handle multiple tasks and prioritize effectively.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
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<br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.</li><li>To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Rixos standards.</li><li>To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>To respect the privacy of the guests and the confidentiality of the information.</li><li>To report any guest comment or complaint.</li><li>To set-up inventory and monitor supplies and other commodities upon guest requests.</li><li>To update the above items’ availability and order requirements in FMC accordingly with prior approval.</li><li>To be aware of and to follow emergency and security procedures.</li><li>To fulfill all administrative tasks, housekeeping office coordination and filing.</li><li>To respect key handling procedures.</li><li>To read and update logbooks.</li><li>To update guest history.</li><li>To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.</li><li>To carry out special projects according to given assignments.</li><li>To attend a daily line up briefing with the Housekeeping team.</li><li>To coordinate with all departments as per guests and operational needs.</li><li>To inform concerned division or department heads whenever a matter is delayed or not solved</li><li>To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.</li></ul> </div>
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<p><strong>Role: Customer Relationship Officer </strong><br><strong>Location: BR-Al Khawaneej, Dubai </strong> <br><strong>Role Purpose:</strong><br>Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency<br> <br><strong>Key Accountabilities of the role </strong><br> <strong>RESPONSIBILITIES:</strong></p><br><p><strong>Deposit account documentation.</strong></p><br><p>Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.</p><br><p><strong>Finance account documentation.</strong></p><br><p>Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms<strong>.</strong></p><br><p><strong>Sales-Management of service delivery.</strong></p><br><p>Sell and cross sell ADIB’s products and promote ADIB’s image</p><br><p><strong>Staff Management and coordination.</strong></p><br><p>Management of subordinates, plan their trainingand appraisal.</p><br><p><strong>Perform other task specified by Management.</strong></p><br><p><strong>Results Required</strong></p><br><ol><li>Achieving Monthly Budget - Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.</li><li>Continuous Improvement – Assist CRM to Recommend workflow changes leading to process improvements to the branch manager at least once a year</li><li>Internal Audit & ICD Comments - Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating financial products and financial customer services.</li><li>Compliance of policies & procedures – Comply and perform Key operational controls as required in ADIB’s polices & procedures in day-to-day operations. </li></ol><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong> </p><br><ol><li>Broad knowledge of ADIB’s Retail Banking financial products & services</li><li>Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures</li><li>Good Knowledge of UAE banking practices, regulations & risks</li><li>Thorough Knowledge of all the Regulations issued by Central Bank of UAE</li><li>General awareness of competitors in the local market</li><li>Fair knowledge of service standards </li><li>Training skills</li><li>Sales skills</li><li>Management Information skills</li></ol><br> </div>
<p>We envisage success in this role to include:
Organization & Multitasking: Proven ability to manage multiple tasks, prioritize competing deadlines, and adapt to changing business needs.
Technical Skills: Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, and PowerPoint) and Google Workspace (Docs, Sheets, Forms, Drive, and Calendar).
Communication: Excellent verbal and written communication skills with experience managing correspondence and collaborating effectively across teams.
Problem Solving: Skilled at resolving office-related issues, including equipment malfunctions, scheduling conflicts, and day-to-day operational challenges.
Financial & HR basics: Knowledge of petty cash management, invoice processing, expense tracking, basic bookkeeping, and employee onboarding support
Administrative Support: Experience in answering and directing phone calls, managing emails, handling incoming and outgoing mail, and preparing office correspondence and memos.
Administrative Management: Coordinate reception operations and managed driver schedules, assignments, and transportation logistics.
Office Management: Manage office supplies, coordinated maintenance of office equipment and facilities, and ensured a well-organized workplace.
Scheduling & Meeting Coordination: Organize meetings, booked venues, prepared agendas, coordinated logistics, and supported project-specific administrative requirements.
Documentation & Records Management: Maintain company databases, managed document control, tracked expenses, and ensured records were accurate, organized, and compliant with company policies.</p><p>To be successful in this role, we envision that you will bring at least 5 years of administrative experience in UAE within a fast-paced professional services environment
Bachelor's degree in Business Administration, Office Management, or a related field.
Minimum of 5 years' experience in an administrative or office management role, preferably within an engineering consultancy, construction, architecture, or professional services environment.
Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint) and Google Workspace.
Excellent written and verbal communication skills in English.
Strong organisational, multitasking, and time management skills with exceptional attention to detail.
Proven ability to handle confidential information with professionalism and discretion.
Experience supporting office operations, document control, meeting coordination, and basic finance and HR administration.
A professional, approachable, and customer-focused attitude with excellent interpersonal skills.</p>
<p>We envisage success in this role to include:
Organization & Multitasking: Proven ability to manage multiple tasks, prioritize competing deadlines, and adapt to changing business needs.
Technical Skills: Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, and PowerPoint) and Google Workspace (Docs, Sheets, Forms, Drive, and Calendar).
Communication: Excellent verbal and written communication skills with experience managing correspondence and collaborating effectively across teams.
Problem Solving: Skilled at resolving office-related issues, including equipment malfunctions, scheduling conflicts, and day-to-day operational challenges.
Financial & HR basics: Knowledge of petty cash management, invoice processing, expense tracking, basic bookkeeping, and employee onboarding support
Administrative Support: Experience in answering and directing phone calls, managing emails, handling incoming and outgoing mail, and preparing office correspondence and memos.
Administrative Management: Coordinate reception operations and managed driver schedules, assignments, and transportation logistics.
Office Management: Manage office supplies, coordinated maintenance of office equipment and facilities, and ensured a well-organized workplace.
Scheduling & Meeting Coordination: Organize meetings, booked venues, prepared agendas, coordinated logistics, and supported project-specific administrative requirements.
Documentation & Records Management: Maintain company databases, managed document control, tracked expenses, and ensured records were accurate, organized, and compliant with company policies.</p><p>To be successful in this role, we envision that you will bring at least 5 years of administrative experience in UAE within a fast-paced professional services environment
Bachelor's degree in Business Administration, Office Management, or a related field.
Minimum of 5 years' experience in an administrative or office management role, preferably within an engineering consultancy, construction, architecture, or professional services environment.
Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint) and Google Workspace.
Excellent written and verbal communication skills in English.
Strong organisational, multitasking, and time management skills with exceptional attention to detail.
Proven ability to handle confidential information with professionalism and discretion.
Experience supporting office operations, document control, meeting coordination, and basic finance and HR administration.
A professional, approachable, and customer-focused attitude with excellent interpersonal skills.</p>
<ul><li><p>Review all claim forms which is assigned on the dashboard and provide adequate feedback on the same.</p></li><li><p>Update Approvals received from Insurance companies with 100% accuracy</p></li><li><p>Communicating with departments in case of any missing document or more information required</p></li><li><p>Meet daily claims verification productivity</p></li><li><p>Quantitative analysis – Perform a comprehensive review for the record to assure the presence of all component parts such as: patient and record identification, signatures and dates where required, and other necessary data in the presence of all reports which appear to be indicated by the nature of the treatment rendered</p></li><li><p>Follows coding guidelines and legal requirements to ensure compliance with regulatory guidelines</p></li><li><p>Qualitative analysis – Evaluate the record for documentation consistency and adequacy. Ensure that the final diagnosis accurately reflects the care and treatment rendered. Review the records for compliance with established third party reimbursement agencies and special screening criteria</p></li><li><p>Receive the patient medical record on daily basis and check any deficiency in documentation, if any, notify the concerned staff and send it to physician</p></li><li><p>Receive the completed records and ensure that the marked deficiencies are cleared and follow the standards</p></li></ul><ul><li><p>Timely submissions of all preapprovals as per KPIs</p></li><li><p>Improve the quality of pre-approval submission to obtain approval from the first round.</p></li><li><p>The role also include stop<strong> revenue loss</strong> through monitoring and coordination with all concerned stakeholders like coding team and physicians to revise IC rejections.</p></li><li><p>Monitor behavioural approval processes of various payors and corporates to apply customized actions to <strong>obtain pre-approvals.</strong></p></li><li><p>Ensure all pre-approvals are submitted of all eligible IP,OP and pharmacy to IC/TPA</p></li><li><p>Internal Follow up for additional information required by insurance company</p></li><li><p>Interacting with the physicians for the clinical justification of the pre=approvals.</p></li><li><p>Ensure and work closely with the team on complex cases to obtain faster approval from payers.</p></li><li><p>Making sure that PAR submissions are dealt with according to Insurance industry and DHA regulations.</p></li><li><p>Comply with pre-approval KPI’s (Key Performance Indicator) , maintain a record of pre-approval KPIs as and when required.</p></li><li><p>Educate billing/Approval team to enhance the process flow.</p></li><li><p>Ensures that targets are met within turnaround time and while maintaining quality and productivity.</p></li><li><p>Coordinate with CDI team to educate the physicians , and other paramedical team to ensure proper claims documentations.</p></li><li><p>Maintain accurate monthly data of claims submissions of each insurance company</p></li><li><p>Coordination with other business stakeholders to improve overall submission process efficiency.</p></li><li><p>Analysis of financial data related to revenue cycle, to identify defaulting payors and work with the concern department on corrective strategies to mitigate the financial risk/s.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong medical background to handle reconciliation efficiently.</p></li><li><p>Strong Negotiation skills</p></li><li><p>Strong soft skills</p></li></ul><br><p><strong>About the Team</strong></p><p>The role will report to the Revenue Cycle Manager, The Pre-Approval will assist the review and and update of claims and approvals received from the insurance companiesm, serves as a point of contact between the revenue cycle department and the medical staff in the clinics.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Minimum 3+ years’ experience in a similar role.</p></li><li><p>Certified professional coding certificate from reputed institution</p></li></ul>
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<span></span><p><span><b>Job Overview</b><br></span></p><br><p><span>The role of a Client Experience Agent – Reception revolves around being the first point of contact as well as a thorough, trustworthy link between the Finance Department and the Reception as well as the client, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, customer driven, proactive and ‘switched on’ personality with ability to work well under pressure in a fast-paced environment while maintaining extremely high accuracy and excellent attention to detail.<br></span></p><br><p><span><b>Main Responsibilities</b><br></span></p><br><ul><li>Acting as a first point of contact at IFZA Reception for Professional Partners, Clients, and visitors<br></li><li>Supporting the smooth running of the IFZA HQ reception, where all aspects of the client experience are delivered to the highest level<br></li><li>Maintaining excellent knowledge of IFZA’s products and services to efficiently address any queries or concerns from Professional Partners and Clients<br></li><li>Delivering prompt, courteous, and efficient assistance to all clients liaising with other departments if necessary<br></li><li>Providing various client services including but not limited to document collections and submissions, attestation, mail-management, booking of conference rooms, etc. ensuring compliance with IFZA policies and procedures<br></li><li>Maintaining confidentiality of client data ensuring no sensitive information is disclosed<br></li><li>Preparing, coordinating, and tracking both internal and external document shipments<br></li><li>Maintaining professional image and high standards of grooming<br></li><li>Building and maintaining effective working relationships whilst promoting the company culture and values<br></li><li>Performing other job-related duties as assigned by Management<br></li></ul><br><span>Requirements</span><ul><li>Excellent verbal and written communication skills in English, knowledge of additional foreign language will be an advantage<br></li><li>Excellent communication and interpersonal skills, knowledge of telephone etiquette<br></li><li>Customer focus and adaptability to different personality types<br></li><li>Excellent active listening and problem-solving skills<br></li><li>Intermediate computer literacy is required e.g., MS Office<br></li></ul><br><span>Benefits</span><ul><li><span><span>International team (over 50 nationalities)</span> <br></span></li><li><span><span>24 annual leave days</span> <br></span></li><li><span><span>Annual flight home</span> <br></span></li><li><span><span>Life insurance plan</span> <br></span></li><li><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></li><li><span><span>Invitations to participate in various company functions, staff events, and department team building events</span> <br></span></li><li><span><span>Opportunities to learn, develop and grow with the organization</span> <br></span></li><li><span><span>Being part of a motivated team and Moving-Forward-Company-Culture</span> <br> <br></span></li></ul><br> </div>
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<p><strong>JOB SUMMARY</strong></p><br><ul><li>Ensure that operational activities are executed effectively in compliance with FAB and regulatory requirements.</li><li>Ensure timely receipt of securities and cash through management, control and analysis of domestic/international market practices including trade administration, settlements and fund transfer processing.</li><li>Identify, analyse and communicate operational risks from daily security and cash functions.</li><li>Participate in departmental projects and policy/procedure development and review.<br> </li></ul><p><strong>KEY RESPONSIBILITIES</strong><br> </p><br><ul><li>Ensuring that the proper controls and procedures are in place to mitigate business and operational risk. The Operations Officer will minimize risk by ensuring the accurate and timely completion of Brokerage Operational Functions in terms of settlements.</li><li>The Sr. Operations Officer will also participate in the development and maintenance of relationships with all FABS Departments and other stakeholders.</li><li>This role is crucial to BUSINESS and requires excellent interpersonal and relationship management skills. The Sr. Operations Officer will be responsible for supporting all aspects of asset servicing, reporting and support in the daily recordkeeping and accounting process.</li><li>Must possess a thorough and methodical approach to the accurate authorization of the processing.</li><li>Must possess the ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Support and actively participate in job-rotation.</li><li>Preparation of account and market opening documentation and other related documents (LOA’s, POA’s, Market Maintenance and other KYC documents) to ensure clients readiness for investment.</li><li>Review and ensure the timely delivery of securities reports to the Markets and FABS Management in accordance with the internal process and policy.</li><li>Responsible for the accurate review and resolution of clients trades and portfolios on Trade Date (T+0) by effectively communicating issues with Operations Specialist, Customer Service Representatives and internal traders.</li><li>Responsible for preparing, analyzing and reviewing various weekly/monthly reconciliation (e.g. corporate actions, clients’ portfolio reconciliation) and management, Compliance and Risk reports, and any other special requests.</li><li>Updating Clients’ personal and trading information in the brokerage system, and reconciling all changes with the Client’s Maintenance record in the markets system, and linking FAB client bank account with the client trading account for settlement purposes.</li><li>Provide on-going support to all business internal / external stakeholders and HNWI, Retail and Institutional Clients.</li><li>Review clients’ risk rating and FATCA documents, ensuring that provided details are updated and amended in the brokerage system.</li><li>Monitoring, reporting Margin Coverage Ratio of clients to Management and regulators, and updating the Margin Security Concentrated Percentage to match the Risk Approved Securities List.</li><li>Identify, analyze and communicate potential operational risk from daily security and cash functions, including funds transfer and discrepancies in data.</li><li>Escalate problems which could have significant impact on daily operations and/or could adversely affect FABS business cycle and clients’ relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of FABS processes.</li><li>Perform transactional processing to ensure trades are appropriately captured for Operational, settlement and reconciliation purposes; and send out executed trade confirmations to all HNW and Institutional clients.</li><li>Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Perform safe custody control over FABS critical/vital documents.</li><li>Maintaining an up-to-date FAB Securities Staff and Relatives Trading Details and reporting daily executed trades for regular and margin trading to comply with SCA rules and regulations.</li><li>Daily monitoring and Reporting clients granted access limit, reflecting the client position and portfolio coverage, highlighting all risky clients and taking the necessary actions to minimize all risk aspects.</li><li>Defining and categorizing clients availing facilities from FAB branches, CBG, and Private Banking unit and monitoring the settlement of the executed trades to be in position with FABS undertaking letters.</li><li>Any other duties assigned by the line manager.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br> </p><br><ul><li>A business administration bachelor graduate with thorough knowledge of the procedures in the share market, operations processes and computer system in place.</li><li>(5+) years’ relevant experience in the financial services industry: (Brokerage, Equity, Investment and Financial Markets).</li><li>Possesses an in depth understanding of SCA and markets rules and regulations.</li><li>Must have the ability to raise and escalate critical issues to ensure that a solid action plan is developed to resolve daily operational issues /problems. Ability to plan out and prioritize work, accurately manage and communicate status and meet agreed upon schedule.</li><li>Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Strong working knowledge of local and international markets products and services.<br> </li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p>Provides direct patient care and coordinates patient care-related activities using the scientific process of nursing. Nursing care is given to adolescent, adult and geriatric populations. Supports in various gynaecological procedures including, but not limited to, Colposcopy, Cryotherapy, Endometrial Biopsy, Excision of Bartholin Cyst, removal of Cervical Cerclage, removal of Cervical Polyp, Implant removal or insertion, and Intrauterine Device (IUD) Insertion/Removal. Undertakes Cardiotocography (CTG) Monitoring, showcasing a diverse skill set in assisting with diagnostic and therapeutic interventions in the field of women's health. Involves aiding in various medical procedures and monitoring to ensure optimal patient care and well-being.</p><br><br>Responsibilities:<br><p><strong>General:</strong></p><br><ul> <li>Provides age-specific patient-centered care utilizing the nursing process.</li> <li>Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.</li> <li>Performs continual critical care assessment of patient and family's physical and psychological needs.</li> <li>Involves the patient, significant others, and health care providers in the plan of care when appropriate.</li> <li>Collaborates with a multi-disciplinary team to provide patient care.</li> <li>Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.</li> <li>Initiates appropriate transfer plan.</li> <li>Recognizes subtle cues to anticipate potential problems.</li> <li>Documents all relevant data in the medical record according to hospital/departmental standards.</li> <li>Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.</li> <li>Performs clerical duties when needed.</li> <li>Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).</li> <li>Participates in staff meetings and unit committees/projects.</li> <li>Participates in developing and achieving unit goals.</li> <li>Maintains a safe environment for patients and staff.</li> <li>Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.</li> <li>Ensures completion of unit competencies i.e. pain management, and utilization of Emergency department devices.</li> <li>Maintains clinical and professional competency based on the latest research and established standards of practice.</li> <li>Completes yearly, the critical care nursing competencies (basic).</li> <li>Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.).</li> <li>Participates in ongoing educational activities.</li> <li>Maintains mandatory educational requirements.</li> <li>Performs additional duties when required.</li></ul><p><strong>Unit Specific:</strong></p><br><ul> <li>Provides assistance during Colposcopy.</li> <li>Aids in Cryotherapy procedures.</li> <li>Assists in Endometrial Biopsy.</li> <li>Supports during the Excision of Bartholin Cyst.</li> <li>Helps with the removal of Cervical Cerclage.</li> <li>Assists in the removal of Cervical Polyp.</li> <li>Provides support for Implant removal or insertion.</li> <li>Assists in Intrauterine Device (IUD) Insertion/Removal.</li> <li>Performs Cardiotocography (CTG) Monitoring.</li></ul><br>Qualifications:<br><ul> <li>Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or</li> <li>Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia</li> <li>For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book)</li> <li>Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles)</li> <li>Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)</li> <li>Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice </li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of two (2) years of recent post-graduate experience in Obstetrics and Gynecology setting</li> <li>Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients</li> <li>Skills in the assessment of patient and family's physical and psychological needs</li> <li>Skills in coordination and planning of care and prioritising care based on individual needs</li> <li>Basic Cardiac Life Support (BCLS) certification is essential</li></ul> </div>
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<p><b>What you will do</b></p><br><p><span>Office Coordinator is a key role responsible for providing comprehensive administrative support and ensuring the efficient management of general office operations. The position plays a vital role in optimizing resource utilization and maintaining compliance with established policies, procedures, and organizational standards.</span></p><br><p><span>Based in Dubai, the Office Coordinator will oversee a broad range of responsibilities, including general administration, travel management, event planning and coordination, as well as the administration and coordination of technical training activities. The role requires strong organizational skills, attention to detail, and the ability to effectively support both operational and business objectives.</span></p><br><p><span>As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to generate satisfactory results.</span></p><br><p><b>How you will do it</b></p><br><p>As an<span> Office Coordinator</span>, <span>your responsibilities will be;</span></p><br><p><span>Front Desk Management:</span></p><br><ul><li><span>Greet and welcome visitors in a professional and friendly manner.</span></li><li><span>Answer, screen, and forward incoming phone calls promptly.</span></li><li><span>Direct guests to the appropriate person or department.</span></li></ul><p><span>Communication:</span></p><br><ul><li><span>Respond to inquiries via phone, email, or in person.</span></li><li><span>Provide accurate information about the company to clients and visitors.</span></li></ul><p><span>Office Management Assistance:</span></p><br><ul><li><span>Monitor and maintain office supplies inventory.</span></li><li><span>Coordinate with vendors for office maintenance and services.</span></li></ul><p><span>Compliance & Security:</span></p><br><ul><li><span>Ensure adherence to security protocols for visitors and staff.</span></li><li><span>Report any suspicious activity or safety concerns to management.</span></li></ul><p><span>Travel and Event planning</span></p><br><ul><li><span>Coordinate travel administration and travel expenses for visitors and internal personnel. Included but not limited to reservations, mode of transportation, travel dates and accommodations.</span></li><li><span>Help to prepare event schedules and coordinate with parties as needed.</span></li></ul><p><b>What we look for</b></p><br><p><b>Required:</b></p><br><ul><li>Bachelor Degree in business administration or similar background.</li><li>1-3 years of working experience / Internship experience in Admin / Coordinator related activities.</li><li>Fluency in English, both written and verbal.</li><li>Solid organizational skills including attention to detail and multi-tasking skills.</li><li>Proficient in MS office.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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United Arab Emirates </div>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Receptionist serves as the initial point of contact for customers and visitors, promoting a welcoming and professional atmosphere. The role involves managing front-desk operations, supporting administrative activities, and coordinating with internal teams to ensure smooth communication and a positive company image. Success as a Receptionist is measured by effectiveness in meeting coordination, exceptional customer service, and efficient handling of calls and inquiries. The role demands strong organizational skills, attention to detail, and the ability to maintain confidentiality.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Meeting and Visitor Coordination</p><p><br></p><ul><li>Schedule meetings effectively and assist visitors with access, seating, and refreshments without delays.</li></ul><p><br></p><p>Front Desk Operations</p><p><br></p><ul><li>Greet visitors and callers professionally, ensuring the reception area remains organized and presentable at all times.</li></ul><p><br></p><p>Customer Service Excellence</p><p><br></p><ul><li>Provide excellent customer service, resulting in positive feedback from visitors and staff.</li><li>Resolve issues promptly and courteously.</li></ul><p><br></p><p>Communication Management</p><p><br></p><ul><li>Direct calls and inquiries accurately and efficiently, relaying messages in a timely manner.</li></ul><p><br></p><p>Administrative Support</p><p><br></p><ul><li>Complete and submit required reports, correspondence, and documentation accurately on time.</li></ul><p><br></p><p>Record and Data Maintenance</p><p><br></p><ul><li>Maintain accurate, up-to-date, and confidential visitor logs, contact lists, and internal records.</li></ul><p><br></p><p>Support to Aftersales Operations</p><p><br></p><ul><li>Coordinate between reception and Aftersales team to contribute to smooth workflow and customer satisfaction.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong customer service orientation and professional demeanor.</li><li>Ability to multitask and manage a busy front-desk environment.</li><li>Attention to detail, accuracy, and confidentiality.</li><li>Strong organizational and time-management skills.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Diploma or Bachelor's degree in Business Administration or a related field (preferred).</li><li>1-3 years of experience in a front-desk, customer service, or administrative support role, ideally within an automotive or service-oriented environment.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>Proficiency in MS Office applications (Outlook, Word, Excel).</li></ul><p><br></p></div>
<p>▸ Finished Goods Receipt: Receive finished goods transferred from the Production Supervisor; verify quantities, SKUs, and batch details against production records; and record all receipts into the store register and ERP system (Odoo 18).
▸ Delivery Note Issuance: Prepare and issue Delivery Notes for driver vans prior to dispatch; ensure each note accurately reflects the products, quantities, and customer destinations assigned to each route.
▸ Daily Invoicing: Generate and process sales invoices for all goods dispatched on a daily basis; coordinate with the Accounts Department to ensure invoices are posted accurately and on time.
▸ Record-Keeping & Reconciliation: Maintain up-to-date store ledgers and stock registers; perform daily, weekly, and monthly reconciliations of goods received, goods issued, and closing balances to ensure zero discrepancy between physical stock and ERP records.
▸ Stock Control: Monitor finished goods inventory levels; report low stock or surplus situations to the supervisor; prevent losses due to expiry or mishandling of perishable bakery products.
▸ Documentation & Filing: Maintain organized physical and digital records of all Delivery Notes, Goods Received Notes (GRN), and invoices for audit readiness.
▸ Coordination: Liaise daily with the Production Supervisor, delivery drivers, and the Accounts team to ensure smooth and timely dispatch operations.
</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience in a store keeping, dispatch, or logistics role — preferably in food manufacturing or FMCG.
✓ Proficiency in ERP systems; experience with Odoo is a strong advantage.
✓ Sound knowledge of Delivery Notes, GRN procedures, and basic invoicing processes.
✓ Good command of English (Arabic is an advantage); able to communicate effectively with drivers, supervisors, and accounts staff.
✓ Strong attention to detail and accuracy in data entry and record-keeping.
✓ Ability to work in a fast-paced production and dispatch environment.
✓ Basic proficiency in MS Excel for maintaining stock reconciliation sheets.
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Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties And Responsibilities<br><br>Employees at Anantara the Palm always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:<br><br>Clearly understand the concept of guest services centre being the one point of contact for guests. Ensure adherence to proper and prompt handling of calls, prompt handling of all guest requests through FCS e-connect, message handling, compliance with request as per LAOP and usage of standard phraseology Is updated of VIP/RSVP etc. and repeat guest list. Perform duties of guest services when necessary. Maintain order in guest service centre area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger. Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment. Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept. Ensure immediate transmission of invoices to the cashiers / front desk. Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition) Ensures that all guest requests are channelled correctly and followed upon effectively. Conduct courtesy calls to in-house guests to ensure follow up on requests. Is able to route all incoming calls quickly and efficiently without keeping the caller waiting. Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent. Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties. Follow procedure of shift handover between colleagues with regards to day-to-day operation. Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system. Update promptly and correctly all guest data in CID online system Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required. Participate in training programs for the Front Office Department as scheduled. Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented. Ensure that all correspondence are processed within the set times and handled correctly according to the procedures. Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
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About the job Billing & Collection Officer
<p><br>4. KEY ACCOUNTABILITIES: <br> Description <br> Performance Indicators <br> Manage and analyse accounts, invoices, and<br>payments; process adjustments and reversals<br>were improperly billed or if payments were<br>incorrect. <br> <br> Investigate and resolve issues related to billing<br>disputes and inquiries, discrepancies, and<br>Prepare and process refund requests for any<br>customer or company.<br> <br> <br> Bill on a timely manner <br> Minimize the Estimate invoices by<br>meter rectifications. <br> <br> Quality and efficiency of Billing,<br>Account management and<br>Operational Support<br> Maintain low DSO of less than 45<br>days.<br> <br> Reconcile accounts of Individual customers<br>and companies <br> <br> Escalate new issues to upper management that<br>require attention or action plan. <br> <br> Responsible for specialized processes and<br>accounts. <br> <br> Monitor the reminder notice system sent out<br>to customers daily via various means. <br> <br>HR – Job Description <br>Page 1 of 3 <br> <br> <br> Ensure accurate & timely collections for the<br>Overdue in accordance with credit control &<br>collection policies. <br> Monitor and reconcile online customer<br>payments to identify any irregular online<br>activity to prevent fraudulent payment and<br>losses. <br> Perform daily payment reconciliation against<br>the bank account. <br> Prepare the weekly and monthly reporting for<br>the upper management. <br> Manage the meter read and billing exception<br>on a daily and monthly basis. <br> Monitor and escalate daily to O&M Team the<br>newly deficient meters for resolving the errors. <br> Ensure the quality and accuracy of the invoices<br>issued. <br> Provide support to different departments in<br>relation to inquiries and processes. <br> Management of any change requests by system<br>or process. <br> support on issuing of the Monthly<br>Management Reports Invoicing Report,<br>KPI, DSO, Collection and other<br>management required Commercial<br>reports. <br> <br>Policies & Procedures<br> Follows all relevant Department/Unit policies, processes, standard<br>operating procedures and instructions so that work is carried out<br>in a controlled and consistent manner.<br> Ensuring the organization adheres to legal frameworks in areas<br>such as discipline & grievance, redundancy, and employment law. <br> <br> Guidance and support in HR Policies &<br>Procedures<br> <br>Health, Safety & Environment <br> Ensure compliance to all relevant health, safety, and environmental <br> Guidance and support in HSE<br>policy<br> Report any safety incidents and<br>near misses <br>management policies, procedures and controls across the<br>department to guarantee employee safety, legislative compliance,<br>and a responsible environmental attitude <br>5. COMMUNICATIONS & WORKING RELATIONSHIPS: <br>Internal:<br> Customer service team <br> <br>External:<br> Companies<br> <br> Regular interaction O&M team on resolving meter <br> property & leasing officers <br>alarms and collection of missed reads. <br> <br> <br>HR – Job Description <br>Page 2 of 3 <br> <br>6.JOB REQUIREMENTS:<br>A. Minimum Qualifications:<br> Bachelor's Degree in Business or equivalent<br>B. Minimum Experience:<br> Minimum of 2 years of experience in billing, collection, accounts receivable or a related area <br> <br>C. Competencies (Knowledge, Skills & Abilities): <br> <br> Data Collection/ Data Analysis <br> <br> Financial Analysis, <br> <br> Information Processing <br> <br> Invoicing and Payment Processing <br> <br> Process Management <br> <br> Telephone Etiquette <br> <br>Behavioural competency <br> <br> <br>Progress <br>Partnership <br>Performance <br> Be Adaptable <br> Build Relations <br> Put Safety First <br> Develop Yourself <br> Team Player <br> Show Commitment <br> Generate Ideas <br> Service Minded <br> Deliver Consistently <br> Welcome New Approaches <br> Builds Trust <br> Seeks Feedback <br> Solve Problems <br> Guided by Values <br> Be Resilient <br> <br>Proficiency levels (1-5) for each competency is ranked from Fundamental Awareness to Expert levels. Please refer to the portal for additional<br>information regarding Proficiency levels for listed competencies)<br> <br> <br> <br>DOCUMENT CONTROL Version 1.0 <br> <br>NAME & TITLE <br>SIGNATURE <br>DATE <br>Updated By <br>Priya Afsar Sr. Analyst TR <br> <br>27 March 21 <br>Compiled by <br>Bushra Mohamed Banialnajjar - O P&R <br> <br>12-May-2019 <br>Reviewed by <br>Lennard Sigrist - GM Tasleem <br> <br>12-May-2019 <br>Approved by <br>Sarah Mohamed Ahmed Al Bakeri – VP HC <br> <br>17 October 2021 <br> <br>HR – Job Description <br>Page 3 of 3</p><br>
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<h2 class="h5">Job description</h2>
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<p>We are looking for an experienced, efficient and people-focused HR Recruiter - Bulk Hiring to join our Talent Acquisition team. The role will manage high-volume recruitment campaigns across multiple functions and locations, delivering an excellent candidate experience while meeting hiring targets and timelines. The successful candidate will be organised, data-driven, and able to work with hiring managers and operational teams to scale hiring quickly and compliantly.</p><br><br>Key Responsibilities<ul><li><p><strong>End-to-end bulk recruitment:</strong> Own the full recruitment lifecycle for high-volume roles including job posting, sourcing, screening, interviewing, offer management and onboarding coordination.</p><br><br></li><li><p><strong>Sourcing and attraction:</strong> Design and execute proactive sourcing strategies using job boards, social media, employee referrals, recruitment agencies and community outreach to build robust candidate pipelines.</p><br><br></li><li><p><strong>Candidate screening and assessment:</strong> Conduct efficient screening calls, structured interviews and assessments to identify fit against role requirements and company values.</p><br><br></li><li><p><strong>Hiring manager partnership:</strong> Work closely with hiring managers to define role profiles, agree selection criteria, schedule interviews and provide recruitment guidance and market insight.</p><br><br></li><li><p><strong>Selection and offers:</strong> Prepare and present shortlists, manage offer approvals, extend offers, negotiate terms where appropriate and ensure timely acceptance and acceptance tracking.</p><br><br></li><li><p><strong>Onboarding coordination:</strong> Liaise with HR Operations and line managers to ensure smooth pre-boarding and induction for large cohorts; track completion of required checks and documentation.</p><br><br></li><li><p><strong>Recruitment operations and compliance:</strong> Maintain accurate candidate and vacancy records in the ATS/HRIS, ensure recruitment processes comply with employment law and company policies, and manage background checks and right-to-work verification for bulk intakes.</p><br><br></li><li><p><strong>Reporting and analytics:</strong> Produce regular recruitment metrics and dashboards (time-to-fill, time-to-hire, source of hire, offer acceptance rates, diversity metrics) and use insights to optimise campaign performance.</p><br><br></li><li><p><strong>Employer brand and candidate experience:</strong> Promote a positive employer brand throughout the candidate journey, respond promptly to enquiries and recommend improvements to processes and communication.</p><br><br></li><li><p><strong>Vendor and event management:</strong> Coordinate with external recruitment partners and manage on-site or virtual hiring events, assessment centres and campus drives.</p><br><br></li><li><p><strong>Continuous improvement:</strong> Identify efficiencies in bulk hiring workflows, standardise selection tools and interview guides, and contribute to recruitment projects and best practice sharing across HR.</p><br><br></li></ul>Qualifications<ul><li><p>Bachelor’s degree in Human Resources, Business Administration, Psychology or a related discipline, or equivalent practical experience.</p><br><br></li><li><p>2+ years’ experience in high-volume or campus recruitment, agency recruitment or large-scale hiring programmes. Candidates with a strong track record in fast-paced operational hiring will be considered.</p><br><br></li><li><p>Practical knowledge of UK employment legislation and right-to-work checks.</p><br><br></li></ul>Skills & CompetenciesTechnical Skills<ul><li><p>Proven experience using ATS/HRIS systems; ability to maintain accurate data and run recruitment reports.</p><br><br></li><li><p>Strong sourcing skills across digital channels, social media and talent pools.</p><br><br></li><li><p>Competence with Microsoft Excel (filters, pivot tables) and PowerPoint for reporting and presentations.</p><br><br></li><li><p>Familiarity with assessment tools and structured interview techniques.</p><br><br></li></ul>Behavioural Competencies<ul><li><p>Excellent communication and stakeholder management skills; able to influence hiring managers and build rapport with candidates.</p><br><br></li><li><p>Highly organized with the ability to manage competing priorities and large candidate volumes.</p><br><br></li><li><p>Detail-oriented and accurate when handling candidate data and compliance tasks.</p><br><br></li><li><p>Resilient and adaptable in a fast-moving recruitment environment.</p><br><br></li><li><p>Proactive, solutions-focused and collaborative team player.</p><br><br></li><li><p>Maintain confidentiality and act with integrity at all times.</p><br><br></li></ul>Key Performance Indicators (KPIs)<ul><li><p>Time-to-fill and time-to-hire for bulk vacancies.</p><br><br></li><li><p>Volume of hires against plan and campaign conversion rates.</p><br><br></li><li><p>Offer acceptance rate and candidate drop-out rate during recruitment process.</p><br><br></li><li><p>Quality of hire as measured by early performance and retention of bulk intakes.</p><br><br></li><li><p>Accuracy and timeliness of ATS records and recruitment reports.</p><br><br></li><li><p>Candidate satisfaction and employer brand metrics for large campaigns.</p><br><br></li></ul><br>
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<p><strong>1. Event Operations & Delivery</strong></p><ul><li><p>Support the planning and delivery of community & corporate events, employee engagement initiatives and member engagement activities.</p></li><li><p>Coordinate event logistics, registrations, venue setup, supplier requirements and onsite operations.</p></li><li><p>Ensure events are delivered in accordance with approved plans, timelines, budgets and quality standards.</p></li><li><p>Provide onsite operational support before, during and after events, ensuring a seamless experience for stakeholders and attendees.</p></li><li><p>Support post-event evaluations and identify opportunities for continuous improvement.</p></li></ul><p><strong>2. Venue Operations</strong></p><ul><li><p>Coordinate the day-to-day operations of assigned venues.</p></li><li><p>Manage venue bookings, operational schedules and client requirements.</p></li><li><p>Liaise with Facilities, Security, IT, Audio Visual, Catering and other service providers to ensure smooth venue operations.</p></li><li><p>Support venue inspections, client site visits and operational readiness.</p></li><li><p>Monitor venue utilisation and recommend improvements to enhance operational efficiency and customer experience.</p></li></ul><p><strong>3. Event Administration & Governance</strong></p><ul><li><p>Prepare contracts, quotations, invoices, procurement requests and financial documentation.</p></li><li><p>Maintain accurate event records, project documentation and administrative files.</p></li><li><p>Ensure compliance with procurement, governance and financial policies.</p></li><li><p>Monitor project timelines and maintain accurate document control throughout the event lifecycle.</p></li><li><p>Support budget tracking, purchase requests and supplier documentation.</p></li></ul><p><strong>4. Activations, Permits & Compliance</strong></p><ul><li><p>Coordinate and manage all permits and approvals required for community activations, corporate events and venue-based experiences.</p></li><li><p>Liaise with relevant government authorities, developers, landlords and internal stakeholders to obtain all necessary approvals.</p></li><li><p>Ensure all activations and events comply with applicable regulations, safety requirements and policies.</p></li><li><p>Track permit applications, approval timelines and expiry dates to ensure timely event delivery.</p></li><li><p>Maintain accurate records of permits, approvals and supporting documentation.</p></li><li><p>Identify opportunities to streamline permit processes and improve operational efficiency.</p></li></ul><p><strong>5. Stakeholder & Supplier Coordination</strong></p><ul><li><p>Coordinate with Business Units, clients, suppliers, contractors and service providers throughout the event lifecycle.</p></li><li><p>Build and maintain positive working relationships with internal and external stakeholders.</p></li><li><p>Monitor supplier performance and ensure services are delivered in accordance with agreed standards.</p></li><li><p>Support supplier onboarding, operational coordination and event execution.</p></li></ul><p><strong>6. Reporting & Continuous Improvement</strong></p><ul><li><p>Prepare post-event reports, attendance analysis and operational KPIs.</p></li><li><p>Monitor venue utilisation, event statistics and operational performance.</p></li><li><p>Maintain accurate event databases and reporting records.</p></li><li><p>Support the preparation of management reports and operational dashboards.</p></li><li><p>Identify opportunities to improve operational efficiency, customer experience and internal processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Event Management, Hospitality Management, Business Administration or a related discipline.</p></li><li><p>2–4 years' experience in event operations, venue management or project coordination.</p></li><li><p>Experience coordinating suppliers, permits and operational logistics.</p></li><li><p>Strong administrative, organisational and communication skills.</p></li><li><p>Ability to manage multiple projects simultaneously in a fast-paced environment.</p></li><li><p>Excellent written and verbal communication skills in English</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Support Staff role at Ace Hardware involves maintaining a clean, organized, and shoppable store environment that enhances the customer's shopping experience. This role is crucial for driving store sales through effective use of selling techniques and comprehensive product knowledge. Success in this role will be measured by meeting sales targets, operating the POS system efficiently, adhering to store procedures, and contributing to a positive corporate image through merchandising.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Provide high-level customer service, both internal and external, by being aware of product categories and assisting customers in a professional manner.</li><li>Ensure customers have a complete shopping experience by maintaining tidy and organized store areas.</li></ul><p><br></p><p>Sales Operations</p><p><br></p><ul><li>Operate the point of sale (POS) system as needed, maintaining high accuracy in all transactions.</li><li>Utilize selling techniques and product knowledge to drive sales, meeting targets and increasing revenue through add-on sales.</li></ul><p><br></p><p>Product Knowledge and Merchandising</p><p><br></p><ul><li>Actively learn and understand the uses and benefits of products to advise customers accurately.</li><li>Apply merchandising principles to ensure the store reflects a corporate image and is visually appealing.</li><li>Assist in receiving deliveries and displaying goods according to approved procedures, ensuring products are available for customer purchase.</li></ul><p><br></p><p>Pricing and Inventory</p><p><br></p><ul><li>Comply with in-store pricing and ticketing procedures to ensure accurate customer pricing and protect against losses due to incorrect pricing.</li><li>Participate in activities such as stock takes, new store openings, and product or seasonal launches when required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent customer service and communication skills.</li><li>Proficiency in operating POS systems and handling cash transactions.</li><li>Strong product knowledge and the ability to learn new product information quickly.</li><li>Ability to work independently and as part of a team, coordinating with front-line colleagues.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Completion of secondary school education.</li><li>At least 2 years of experience in a retail environment.</li><li>Knowledge of store operations and point of sale systems.</li><li>Ability to learn and apply merchandising principles after training.</li></ul><p><br></p></div>