Insurance Coordinator Jobs in UAE

<ol><li><p>Handle daily HR and administrative activities.</p></li><li><p>Manage employee records, attendance, and leave.</p></li><li><p>Coordinate recruitment, interviews, and onboarding.</p></li><li><p>Prepare HR documents, letters, and reports.</p></li><li><p>Assist with payroll and employee documentation.</p></li><li><p>Coordinate visa, Emirates ID, and insurance-related matters.</p></li><li><p>Support general office administration.</p></li><li><p>Ensure HR policies and procedures are followed.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>2+ years of HR/Admin experience, preferably in UAE.</p></li><li><p>Good communication and MS Office skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li></ol>

<ol type="1"><li><p>This is a full-time onsite role for telesales specialist.</p></li><li><p>The telesales will engage with prospective customers via cold calling.</p></li><li><p>Generate quality leads for investments like mutual funds, bonds, ETF, Structured Notes and Insurance.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol type="1"><li><p>Minimum Qualification Bachelors or Graduate.</p></li><li><p>Experience between 2 to 5 years in Dubai.</p></li><li><p>Excellent communication skills in English and Hindi.</p></li><li><p>Must have basic knowledge of Mutual Funds or Bonds or ETF or Structured Products.</p></li></ol>

About Verto At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth. What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted’s fastest-growing UK tech companies, we are building a seamless cross-border payment future. Join us as we continue to grow and transform global finance.<br>Role Overview We are seeking a strategic and results-driven Growth and Marketing Manager to spearhead customer acquisition, engagement, and retention efforts across the UAE. In this pivotal role, you will build a strong local brand presence, launch high-impact campaigns, and drive measurable B2B growth. By identifying new market opportunities and leveraging your deep digital marketing expertise, you will play a central role in advancing Verto’s mission to become the leading cross-border payments partner in the region.<br>What You’ll Be Doing Drive robust B2B customer acquisition by developing and executing targeted lead generation strategies, clearly defining audiences, messaging, and optimal channel mixes. Optimize customer acquisition cost (CAC), conversion rates, and overall marketing ROI through data-driven decision-making, continuous testing, and deep channel performance analysis. Partner closely with the Sales team to design and execute highly effective Account-Based Marketing (ABM) campaigns targeting key strategic prospects and high-value accounts. Collaborate with the central global marketing team to activate paid media campaigns, ensuring local marketing activities are data-driven and commercially focused. Establish and aggressively scale Verto's local market presence in the UAE through strategic PR, thought leadership, local industry events, and brand partnerships. Develop compelling, region-specific content tailored to the UAE, including customer success stories, market trend reports, white papers, and sales enablement materials. Identify and cultivate strategic marketing partnerships with local industry associations, fintech partners, and relevant business organizations to expand Verto's reach. Work alongside the Retention Lead to launch initiatives that strengthen customer engagement, loyalty, and advocacy throughout the entire customer lifecycle. Track, analyze, and rigorously report on campaign performance, taking direct responsibility for significantly increasing the number of active UAE customers within your first 6-12 months.<br>What You Need Minimum of 5 years of experience in growth marketing, with a proven track record of driving measurable customer acquisition through data-driven marketing strategies. Deep, practical understanding of the UAE market, encompassing both traditional and digital B2B marketing landscapes. Hands-on proficiency with modern marketing automation and product analytics tools such as Hub Spot, Post Hog, and major social media platforms. Exceptional analytical skills with the ability to accurately interpret performance data, identify actionable trends, and continuously refine campaign strategies. Excellent communication and storytelling abilities to craft compelling, high-converting messaging tailored for diverse B2B audiences. High agility and the organizational capacity to manage multiple high-stakes projects simultaneously in a fast-paced environment while maintaining sharp attention to detail. A Bachelor’s degree in Marketing, Business Administration, or a closely related field.<br>Best If You Have A strong background in marketing scalable Saa S platforms, particularly in B2B environments. Direct experience navigating the fast-paced, high-agility environment of a rapidly expanding start-up or scale-up. Previous exposure to the Fin Tech or cross-border payments sector, understanding the nuances of financial product marketing.<br>Life At Verto<br>Perks Insurance paid by the company Health and wellness benefits (with specific added benefits depending on the location of the role) Yearly salary review based on inflation, personal and business performance Access to entire Udemy’s library Budget for professional development courses Work-From-Anywhere policy for certain durations Integration programme (opportunity to work from our global offices) Regular team social events Pension scheme (depending on the role location) Flexible work arrangements Exposure to work with globally distributed teams Location specific benefits like car lease policy, cycle to work, gym membership, etc.<br>You’ll Fit Right In If You Love asking “why?”Value solving problems over just completing tasks Understand sync vs. async communication practices Thrive in ambiguity and change Actively seek feedback Prioritise impact over activity Are fun to work with - we love good humour!<br>Culture Our Core Values: These values reflect our focus, energy, and shared expectations. Champion the Mission: We are driven by curiosity and belief to solve global cross-border payment challenges. Be the Best: We are open, take calculated risks, focus on results, and excel in our work. Work as One: We transparently share failures and successes. Go the Extra Mile: We deliver beyond expectations and achieve the impossible. Customer First: We creatively solve problems and boldly design better experiences for customers. Run with It: We are determined, embrace challenges, own tasks, act swiftly, and deliver results. Industry Competitive Compensation & Benefits: We reward employees for their value to the business with competitive compensation and benefits across all locations. This includes performance-based salary reviews, comprehensive health and wellness benefits, generous paid time off, and flexible working arrangements to support your career and life.<br>Diversity & Inclusion at Verto Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><p><b>Job Description:</b></p><p>&nbsp;</p><p>The <b>Medical Core System Transformation Lead</b> is responsible for <b>end‑to‑end delivery of the health insurer’s core medical system modernization</b>, including policy administration, claims, benefits, provider management, and clinical integrations.</p><p>&nbsp;</p><p>This role owns the <b>business-led transformation of legacy medical systems</b> into a modern, scalable, compliant, and digital-first platform that enables operational efficiency, better member and provider experience, regulatory compliance, and future AI/analytics capabilities.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b>1. Transformation Leadership</b></p><ul><li>Lead the <b>strategy, design, and execution</b> of the medical core system transformation program.</li><li>Act as the <b>single point of accountability</b> for business outcomes, timeline, and value realization.</li><li>Translate enterprise strategy into a <b>clear transformation roadmap</b> (phased migration, MVPs, decommissioning).</li></ul><p>&nbsp;</p><p><b>2. Core Medical Systems Ownership</b></p><ul><li>Own transformation across key medical domains, including:</li><li>Claims adjudication and payment</li><li>Policy &amp; benefits configuration</li><li>Provider and network management</li><li>Authorizations and utilization management</li><li>Medical pricing, rules, and payment logic</li><li>Drive modernization from <b>monolithic/legacy platforms</b> to configurable, API-driven core solutions.</li></ul><p>&nbsp;</p><p><b>3. Business &amp; Clinical Alignment</b></p><ul><li>Partner with <b>Medical, Operations, Finance, Actuarial, Compliance, and Provider Relations</b> teams.</li><li>Ensure business rules, clinical workflows, and regulatory requirements are <b>accurately digitized</b>.</li><li>Resolve trade-offs between standard product capability vs. local customization.</li></ul><p>&nbsp;</p><p><b>4. Vendor &amp; Partner Management</b></p><ul><li>Lead engagement with <b>core system vendors, system integrators, and niche solution providers</b>.</li><li>Oversee solution design, deployment quality, and contractual commitments.</li><li>Govern vendor delivery to ensure alignment with architecture, security, and compliance standards.</li></ul><p>&nbsp;</p><p><b>5. Governance &amp; Delivery Execution</b></p><ul><li>Establish strong <b>program governance</b>, including milestones, dependencies, and risks.</li><li>Manage multi-workstream delivery (technology, data, business readiness, migration, change).</li><li>Ensure transformation is delivered <b>with minimal disruption</b> to ongoing business operations.</li></ul><p>&nbsp;</p><p><b>6. Regulatory &amp; Compliance Readiness</b></p><ul><li>Ensure core systems meet <b>health insurance regulatory, payer, and data privacy requirements</b>.</li><li>Support audits, reporting, and compliance validation through system design and controls.</li></ul><p>&nbsp;</p><p><b>7. Change, Adoption &amp; Value Realization</b></p><ul><li>Drive business adoption through <b>process redesign, training, and change management</b>.</li><li>Define and track <b>value realization metrics</b> (speed, cost, accuracy, scalability).</li><li><b>Enable future capabilities such as analytics, automation, and AI-driven operations.</b></li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>&nbsp;</p><p><b>Essential Experience</b></p><ul><li>12+ years of experience in <b>health insurance, payer operations, or healthcare technology</b>.</li><li>Proven leadership of <b>large-scale core system transformation programs</b> in medical insurance.</li><li>Deep understanding of <b>medical claims, benefits, pricing, provider networks, and utilization management</b>.</li><li>Experience modernizing <b>legacy medical core platforms</b> to modern or SaaS-based solutions.</li></ul><p>&nbsp;</p><p><b>Technical &amp; Domain Expertise</b></p><ul><li>Strong knowledge of <b>health insurance core systems</b> (claims/PAS/medical modules).</li><li>Experience with <b>system migration, data conversion, and parallel run strategies</b>.</li><li>Understanding of <b>API-based integration, interoperability, and data architecture</b>.</li><li>Comfort working with enterprise architects, security, and data teams.</li></ul><p>&nbsp;</p><p><b>Leadership &amp; Ways of Working</b></p><ul><li>Strong stakeholder management across <b>business, clinical, technology, and vendors</b>.</li><li>Ability to lead through ambiguity and make pragmatic trade-offs.</li><li>Executive-level communication and decision facilitation skills.</li><li><b>Outcome-oriented mindset with strong delivery discipline.</b></li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><ul><li>Core medical system migration delivered <b>on time and within agreed scope</b>.</li><li>Reduction in claims processing time, errors, and manual interventions.</li><li>Improved configurability of medical benefits and pricing.</li><li>Measurable improvement in member and provider experience.</li><li><b>Safe decommissioning of legacy platforms and technical debt reduction</b></li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>The Role</strong><br><p>The LeadProject Engineer (Risk Management) - MEAC will provide specialist risk management support across the Middle East, Africa, and Caspian (MEAC) region, reporting directly to the Head of Risk - MEAC.</p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br> <p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.&nbsp;</p><br><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. &nbsp;</p><br><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.&nbsp;</p><br><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br><ul> <li>Support major projects and bids across the Middle East, Africa and Caspian region, helping project teams identify, assess and manage uncertainty throughout the project lifecycle.</li> <li>Provide proactive and data-driven risk management that enhances project certainty, improves business performance, and enables informed decision-making across the MEAC portfolio.</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Risk Management &amp; Identification</strong></p><br><ul> <li>Support the development, implementation and maintenance of Project Risk Management Plans in accordance with company standards, client requirements and industry best practice.</li> <li>Facilitate and support the identification of risks and opportunities across all project phases, including design, engineering, procurement, construction, commissioning, and handover.</li> <li>Facilitate risk workshops, reviews, and structured brainstorming sessions with multidisciplinary stakeholders.</li> <li>Establish, maintain, and continuously update comprehensive project and bid Risk Registers.</li> <li>Assess and prioritize risks relating to cost, schedule, safety, technical performance, commercial exposure, and project delivery.</li> <li>Apply practical engineering and construction experience to identify project uncertainties, challenge assumptions and assess potential impacts to project delivery.</li></ul><p><strong>Risk Mitigation &amp; Control</strong></p><br><ul> <li>Develop, coordinate, and monitor risk mitigation, management, and contingency plans with designated risk owners.</li> <li>Collaborate closely with Engineering, Procurement, Construction, Project Controls, and Commercial teams to reduce risk exposure and maximize opportunities.</li> <li>Ensure agreed risk response actions are integrated into project schedules, budgets, execution strategies, and delivery plans.</li> <li>Monitor the effectiveness of mitigation measures and recommend adjustments where required to improve project outcomes.</li></ul><p><strong>Risk Monitoring &amp; Reporting</strong></p><br><ul> <li>Track identified risks and opportunities throughout the project lifecycle, ensuring mitigation actions are implemented and closed out effectively.</li> <li>Regularly review and update Risk Registers with project teams and key stakeholders.</li> <li>Prepare and present risk reports, dashboards, heat maps, and key risk indicators (KRIs/KPIs) for project teams, management, and clients.</li> <li>Escalate critical risks, emerging threats, and significant trends to senior leadership in a timely manner.</li> <li>Provide risk insights and recommendations to support informed decision-making at project and portfolio levels.</li> <li>Support the development and delivery of Cost Risk Analysis (CRA) and Schedule Risk Analysis (SRA) under the guidance of senior risk professionals.&nbsp;</li> <li>Develop an understanding of quantitative risk analysis techniques, including probabilistic modelling and Monte Carlo simulation.&nbsp;</li> <li>Assist with the development, review and validation of risk models, assumptions and input data.&nbsp;</li> <li>Challenge project assumptions and uncertainty ranges in collaboration with Engineering, Procurement, Construction and Commercial teams.&nbsp;</li> <li>Support the interpretation and communication of risk analysis outputs, including confidence levels, contingency requirements and key risk drivers.&nbsp;</li> <li>Contribute to the preparation and presentation of risk analysis results to project teams, management and clients.</li></ul><p><strong>Quantitative Risk Analysis &amp; Assessment</strong></p><br><p><strong>Interface &amp; Stakeholder Coordination</strong></p><br><ul> <li>Support and coordinate risk management activities across Bid Teams, Planning, Cost, HSE, Engineering, Procurement and Construction functions.</li> <li>Support Commercial and Contract Management teams in the identification and evaluation of contractual and commercial risks.</li> <li>Participate in client meetings, audits, assurance reviews, and risk workshops.</li> <li>Ensure risk management processes, reporting, and deliverables are aligned with client expectations and contractual requirements.</li> <li>Promote a proactive risk-aware culture across projects and proposals within the MEAC region.</li></ul><p><strong>Compliance &amp; Governance</strong></p><br><ul> <li>Ensure compliance with corporate risk management frameworks, procedures, standards, and industry best practices.</li> <li>Support internal and external audits, assurance activities, and governance reviews related to project risk management.</li> <li>Maintain accurate records, documentation, and audit trails for all risk management activities and decisions.</li> <li>Contribute to the continuous improvement of risk management processes, tools, methodologies, and reporting standards across the MEAC region.</li> <li>Provide coaching and guidance to project teams on risk management principles, processes, and best practices</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable?&nbsp;</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br> <p><strong>Expected:</strong></p><br> <p><strong>We are looking for candidates who:</strong></p><br> <ul> <li>Have experience solving engineering or construction delivery challenges on complex projects.</li> <li>Are naturally curious and comfortable questioning assumptions.</li> <li>Can understand how issues in one area of a project can affect cost, schedule, quality and project outcomes.</li> <li>Enjoy working with people from different disciplines and facilitating discussions.</li> <li>Are interested in developing specialist expertise in project risk management and quantitative risk analysis.</li> <li>Can communicate clearly and confidently with both technical and non-technical stakeholders.</li> </ul> <p>We are <u>not</u> specifically seeking experienced risk practitioners. Prior experience in formal risk management, Cost Risk Analysis (CRA) or Schedule Risk Analysis (SRA) is not required.</p><br> <p>Instead, we are looking for experienced engineers with strong project delivery backgrounds, sound technical judgement, and the ability to identify and challenge project assumptions. Training and coaching will be provided to develop specialist expertise in project risk management, including qualitative risk assessment, Schedule Risk Analysis (SRA), Cost Risk Analysis (CRA) and Monte Carlo simulation.</p><br> <p>Candidates who are curious, analytical, and interested in understanding how engineering, construction and commercial uncertainties affect project outcomes are encouraged to apply.</p><br><br> </div>

<ul><li>Stay updated on changes in healthcare regulations and insurance policies to ensure compliance.</li><li>Assist in the development of policies and procedures to improve the medical claims process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Health Administration, Business Administration, or a related field is required.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Excellent communication skills, both verbal and written, to effectively interact with patients and providers.</li></ul>

<ol><li><p>Manage patient registration and appointment scheduling.</p></li><li><p>Welcome patients and provide excellent customer service.</p></li><li><p>Handle patient inquiries and confirm appointments.</p></li><li><p>Process pre-authorizations and coordinate with the Revenue Cycle Team.</p></li><li><p>Collect payments, issue receipts, and reconcile daily cash collections.</p></li><li><p>Maintain accurate patient records and filing systems.</p></li><li><p>Follow up on insurance approvals and ensure timely processing.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Candidates with previous customer service experience in a hospital or healthcare setting would be preferred.</p><br>

<p>Urgent Hiring – Immediate Requirement</p><p>We are currently seeking experienced and skilled professionals for immediate hiring.</p><p><br>Available Positions:</p><ul><li><p>AC/ HVAC Technician<br></p></li></ul><p>Location: Dubai, UAE</p><p>Salary: AED 2,000 – 2,200 (depending on experience)</p><p>Working Hours: 9 hours + 1-hour break + overtime</p><p>Benefits: Accommodation & transportation provided</p><p>Visa: Residence visa</p><p>health insurance</p><p>⸻</p><p><strong>Desired Candidate Profile</strong></p><p>✅ Requirements:</p><ul><li><p>Minimum 5–10 years of UAE experience</p></li><li><p>Ability to read and understand technical drawings</p></li><li><p>Valid UAE driving license (an advantage)</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The job purpose is to onboard potential quality clients with focus on liability products for Emirati &amp; Islamic segment in the assigned region. In addition, the candidate will be required to handle other product offering like Personal loans, Cards, Insurance, and other products offered by the bank.</span></p><br><p><span><span>The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients.</span></span></p><br><br> </div>

( 20480 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.<br><br>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.<br><br><strong>About The Role<br><br></strong>Are you fit, healthy and don’t mind getting your hands dirty? Are you a hardworking individual with a great eye for detail? Can you work under pressure in a fast-paced environment? If you believe you have these skills then Atlantis, The Palm would like to hear from you!<br><br>As a Guest Room Valet, you will service, replenish, prepare all allocated rooms and suites and maintain the other areas such as corridor, pantry, staircase and lift landings as per resort standards. You will arrange and handle the mobile supplier &amp; mobile collector as per resort standards to avoid damages in the corridor. You must ensure a safe and hazard free work environment when operating machineries and equipment.<br><br><strong>About You<br><br></strong>Ideally, we would love if you have High School diploma or vocational training with minimum of 1-year experience. You need to have good English communication skills. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.<br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>F&amp;B Attendant, Nobu by the Beach - Atlantis The Royal</span></span></span>&nbsp;<br><span><span>(<span>21305</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About The Role</strong></p><br> <p>We are on the lookout for a talented and motivated individual to join our Food and Beverage Team. If you are enthusiastic, with an impeccable personal presentation, grooming, and a clear passion for customer service to deliver a first-class F&amp;B experience, we’d like to hear from you!</p><br> <p>As an Attendant, Food and Beverage at Nobu by the Beach, you will be responsible for assisting the waiter in delivering an exceptional standard of service. You will be working closely with both kitchen and service team, making sure that sanitation and safety standards are always followed and maintained. It is also essential that you have full knowledge of the food menu and ensure that orders are delivered in a timely and safe manner.</p><br> <p><strong>About You</strong></p><br> <p>The ideal candidate will have 1-2 years of experience in a similar role with a proven track record of working in an international luxury hotel. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

( 21097 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.<br><br>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.<br><br><strong>About The Role<br><br></strong>As a Sommelier at Carbone, you will be working closely with the Bar Manager and Wine Manager in updating the wine list, ordering wines, and rotating wine stock. You will have the opportunity to part of an exceptional Food and Beverage Team, using your excellent knowledge of wine pairing to make wine suggestions to pair with our authentic dishes. In addition to this you will also be attentive to our guests, recommending wines based on their preferences. You will also ensure wines are served at the right temperature and with the perfect glassware, you will have a natural flair for recognising opportunities to upsell any beverage creating an amazing guest experience.<br><br><strong>About You<br><br></strong>Ideally, we’d like you to have a solid background in luxury restaurant or hotels, having worked at this level for at least 2 years with a level 2 qualification from the Wine &amp; Spirit Education Trust (WSET). International experience in a similar role would also be a plus especially in Italian fine dining venues. Ideally you will have experience preparing wine lists, maintaining wine stock and training staff.<br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

<br><br><strong>Role: Head of HR Operations<br><br></strong><strong>Location: Abu Dhabi<br><br></strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<br><br><strong>Role Purpose:<br><br></strong> <ul> <li><p>Drive and manage HR Operations across ADIB Group.&nbsp;</p></li> <li><p>Responsible for the planning and management of the HR Ops organization which supports the employee base across all geographies.&nbsp;</p></li> <li><p>Provide strategic direction and implement innovative HR practices, policies and recommended system enhancements.&nbsp;</p></li> <li><p>Responsible for analyzing and directing HR Operations and services.</p></li> <li><p>Build strong partnerships to work cross functionally and cross geographies to best deliver HR Operations Services and consistent employee experience.</p></li> </ul> <br><br><strong>Key accountabilities of the role:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><br></strong> <ul> <li><p>Provide advice to business groups including Group Heads relating to staff operations and Employee Relations issues.</p></li> <li><p>Manage the UAE and GCC Pension Funds, UAE Central Bank and UAE National Service matter with ADIB and ensure complying with their guidelines and laws.</p></li> <li><p>Manage the Local and International Medical insurance &amp; Life Insurance Schemes for the ADIB Group.</p></li> <li><p>Provide the HR units with recommendations and guidelines on the inquiries of the regulators.</p></li> <li><p>Provide ADIB International Branches with support and guidance in their HR matters on request.</p></li> <li><p>Provide technical support and guidelines for HR Management of the agreed redesigned, development, implementation, and continuous improvement of the HR Operations processes.</p></li> <li><p>Coordinate with HR Management to develop HR strategy and solutions relating to the HR Operations.</p></li> <li><p>Ensuring the effective high-quality delivery of services &amp; Information, Controls including RCA and applying the existing Policies &amp; Procedures within the HR Operations.</p></li> <li><p>Lead the Automation of the HR Operations functions and enhance the processes.</p></li> <li><p>Manage the cost of the HR Operations units within the approved budget.</p></li> <li><p>Write and redesign HR Policies &amp; Procedures.</p></li> <li><p>Handles individual grievances and assigned fraud investigations cases with Head of Fraud Investigations.</p></li> <li><p>Maintain good relations with officials in the UAE Pension fund, Ministry of Labor, UAE Central Bank, UAE National service and HR Managers of beer banks to keep abreast of the trends in the HR function and Banks Policies.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li> </ul> <br><br><strong>Specialist skills / technical knowledge required for this role:<br><br></strong> <ul> <li><p>Excellent communication skills both verbal and written.</p></li> <li><p>Demonstrated leadership and vision.</p></li> <li><p>Excellent interpersonal skills and a collaborative management style.</p></li> <li><p>A demonstrated commitment to high professional ethical standards and a diverse workplace.</p></li> <li><p>Excellent people manager, open to direction and collaborative work style and commitment to get the job done.</p></li> </ul> <br><br><strong>Previous experience (if any):&nbsp;<br><br></strong> <ul> <li>Minimum&nbsp;10 years&nbsp;of experience&nbsp;in Employee Relations.</li> <li>This position is for UAE Nationals only.</li> </ul> <br><br> &nbsp;<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Delivers basic technical, administrative, or operative Compliance Collection tasks. Implements and maintains client compliance for exposure in the Middle East. Implements, updates, and maintains compliance throughout the year, ensuring sales force (SFDC) is updated.&nbsp; Interacts with internal partners and/or external clients/vendors. Analyzes data and reconciles for accuracy. Researches and resolves problems. Escalates difficult issues. Strong data entry and customer service skills. General product knowledge. Understands simple instructions and procedures. Performs duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.</span></p><br><p><span>Working knowledge of Middle East Compliance for accessing health insurance benefits in region.&nbsp; Work closely with our internal partners to successfully validate client and member level compliance for new business, renewal, and new exposure.&nbsp; Monitoring fall out reports, ID Card trackers and other resources to successfully enroll members into a compliant plan, where applicable.&nbsp; Generate statistical reports, analyze results, manage internal process and plan and coordinate operational activities to guarantee compliance with local Laws and Regulations. Previous experience in medical insurance, compliance, operations with demonstrated good interpersonal skills, team building and leadership skills, high proficiency in MS office and problem solving aptitude. This is both a challenging and exciting opportunity which requires you to develop detailed understanding of regulation in entire Middle East and international business and work with benefits, compliance, and International sales and client management teams.</span></p><br><p><b>About Cigna Healthcare</b></p><br>Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for support. Do not email <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Assistant Manager, Guest Relations</span></span></span>&nbsp;<br><span><span>(<span>21209</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About The Role&nbsp;</strong></p><br> <p>The Assistant Manager, Guest Relations at Atlantis The Palm is responsible for the overall leadership and daily operation of the Guest Relations and Concierge functions, ensuring exceptional, personalized, and seamless experiences for all guests. The role provides strong operational leadership across guest engagement, concierge services, VIP and high-profile guest management, special occasions, service recovery, and guest satisfaction. The Assistant Manager, Guest Relations is responsible for developing a high-performing team, maintaining luxury service standards, and ensuring effective collaboration across all hotel departments to consistently exceed guest expectations.</p><br> <p><strong>About You</strong></p><br> <p>Ideal candidate for this role has consistent experience in 5 star ultra luxury hospitality, especially in VIP or butler services, strong leadership and supervisory skills and proficiency in local knowledge and concierge-level services. We are on a lookout for a candidate with strong organizational and administrative skills, team player and excellent interpersonal and communication abilities.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<strong>Job Purpose<br><br></strong>Emirates Flight Training is a modern, progressive department that utilises Competency Based Training and Assessment (CBTA) methodology in all our courses and is one of the few full Evidence Based Training (EBT) operators worldwide. Through continuous professional development and standardisation, you can expect to be trained and developed in the most up to date training methodologies to ensure you meet the exacting standards required by Emirates.<br><br>As part of Emirates Airline’s continued growth, we are seeking experienced aviation professionals to join our Flight Training department in non-flying, ground-based roles as Synthetic Flight Examiner (SFE). This position is responsible for conducting pilot proficiency evaluations using Flight Simulation Training Devices (FSTDs) and overseeing ground-based assessments in accordance with GCAA regulations and Emirates’ standards.<br><br><ul><li>Conduct regulatory and company-mandated proficiency checks, skill tests, and assessments using Flight Simulation Training Devices (FSTDs), in line with GCAA regulations and Emirates' training standards.</li><li>Evaluate pilot performance during recurrent, type rating, recency, and upgrade training sessions, ensuring consistency and objectivity in line with established benchmarks.</li><li>Complete and submit accurate and detailed examination reports and assessments using the electronic reporting system within prescribed timelines.</li><li>Identify performance gaps and recommend remedial or additional training as required to uphold safety and competency standards.</li><li>Provide detailed feedback to training management regarding pilot performance trends, systemic issues, or potential improvements in instructional methodology and training effectiveness.</li><li>Support training program development, course reviews, and other departmental initiatives related to simulator and ground-based pilot evaluation.<br><br></li></ul>Qualification<br><br><ul><li>Hold or have held a CPL Commercial Pilot License MPL Multicrew Pilot License or ATPL Airline Transport Pilot License</li><li>Experience Minimum 12 months as an active Examiner</li><li>Minimum 1500 hours flight time as a pilot on multipilot aeroplane</li><li>Advanced communication and leadership skills<br><br></li></ul>Salary &amp; benefits<br><br>Annual basic salary of up to AED 423,360 (USD 115,265).<br><br><ul><li>Annual Transport Allowance Provided of AED 24,180 (USD 6,580)</li><li>Company-provided accommodation with utilities</li><li>Education allowance of AED 52,250 (USD 14,220) for primary and AED 79,750 (USD 21,715) for secondary education (up to 3 children)</li><li>Annual leave entitlement of 42 calendar days</li><li>Confirmed annual leave tickets for you and your dependents in Economy class, upgradeable to Business Class</li><li>Access to Emirates Platinum card offering exclusive retail, leisure and services discounts</li><li>Concessional travel benefits for you and eligible dependents</li><li>Provident (pension) scheme employer contribution</li><li>Comprehensive medical, life, and accident insurance, loss of medical license insurance</li><li>Eligibility for an annual profit share based on company performance</li></ul>

<strong>Job Purpose<br><br></strong>Emirates Flight Training is a modern, progressive department that utilises Competency Based Training and Assessment (CBTA) methodology in all our courses and is one of the few full Evidence Based Training (EBT) operators worldwide. Through continuous professional development and standardisation, you can expect to be trained and developed in the most up to date training methodologies to ensure you meet the exacting standards required by Emirates.<br><br>As part of Emirates Airline’s continued growth, we are seeking experienced aviation professionals to join our Flight Training department in non-flying, ground-based roles as Synthetic Flight Examiner (SFE). This position is responsible for conducting simulator pilot checks, licensing tests, instructor assessments of competence validations (AOC) and EBT training programmes as required by the regulator and in line with company policies and procedures.<br><br><ul><li>Conduct FSTD (Flight Simulator Training Device) type rating training and ground school in line with company procedures and requirements.</li><li>Conduct recency training as required by the company in accordance with the approved syllabus.</li><li>Conduct Fixed Base and Full Flight Simulator transition training.</li><li>Conduct instructor and examiner simulator training.</li><li>Complete and submit accurate detailed reports and assessments of pilots under instruction in accordance with company guidance and policy via the existing electronic reporting system.</li><li>Recommend additional or remedial training for trainee pilots who are not progressing at an acceptable rate as per expected performance standards.</li><li>Provide recommendations to training management for any changes that may improve efficiency, safety, quality of training and standardize procedures and teaching techniques.</li><li>Support with ad hoc projects, course development and other tasks as required.<br><br></li></ul>Qualification<br><br><ul><li>Hold or have held an ATPL Airline Transport Pilot License</li><li>Minimum 1500 hours flight time as a pilot on multipilot aeroplane</li><li>Experience Minimum 6 months as an active TRI/SFI</li><li>Valid SFI/TRI certificate for applicable type</li><li>Advanced communication and leadership skills<br><br></li></ul>Salary &amp; benefits<br><br>Annual basic salary of up to AED 423,360 (USD 115,265).<br><br><ul><li>Annual Transport Allowance Provided of AED 24,180 (USD 6,580)</li><li>Company-provided accommodation with utilities</li><li>Education allowance of AED 52,250 (USD 14,220) for primary and AED 79,750 (USD 21,715) for secondary education (up to 3 children)</li><li>Annual leave entitlement of 42 calendar days</li><li>Confirmed annual leave tickets for you and your dependents in Economy class, upgradeable to Business Class</li><li>Access to Emirates Platinum card offering exclusive retail, leisure and services discounts</li><li>Concessional travel benefits for you and eligible dependents</li><li>Provident (pension) scheme employer contribution</li><li>Comprehensive medical, life, and accident insurance, loss of medical license insurance</li><li>Eligibility for an annual profit share based on company performance</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Waiter, Nobu By The Beach</span></span></span>&nbsp;<br><span><span>(<span>21013</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br> <p>Nobu by the Beach is an innovative Japanese-Peruvian restaurant in a chic outdoor setting, a winning formula that's made Nobu a global culinary icon.</p><br> <p><strong>About The Role</strong></p><br> <p>As Waiter at Nobu by the Beach, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.</p><br> <p><strong>About You</strong></p><br> <p>The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a fine dining restaurant. &nbsp;The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. The role requires working in hot and humid conditions outdoors.&nbsp;</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

( 21013 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.<br><br>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.<br><br>Nobu by the Beach is an innovative Japanese-Peruvian restaurant in a chic outdoor setting, a winning formula that's made Nobu a global culinary icon.<br><br><strong>About The Role<br><br></strong>As Waiter at Nobu by the Beach, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.<br><br><strong>About You<br><br></strong>The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a fine dining restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. The role requires working in hot and humid conditions outdoors.<br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The role of IT Engineer will be responsible for providing efficient and customer-focused technical support to users across the organization. The role will manage day-to-day IT support requests, troubleshoot hardware, software, network, NAS / File Server, Intune and Microsoft 365-related issues, and ensure timely resolution in accordance with defined SLAs.</span></span><br></p><br><ul><li><span><span><span>Provide Level 1 IT support via phone, email, service desk, and in-person channels.</span></span></span><br></li><li><span><span><span>Log, prioritize, track, and resolve incidents and service requests within agreed SLAs.</span></span></span><br></li><li><span><span><span>Troubleshoot basic Windows, hardware, software, printer, and network connectivity issues.</span></span></span><br></li><li><span><span><span>Support Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel.</span></span></span><br></li><li><span><span><span>Provide basic support for Microsoft Intune, including device enrollment, application deployment, and compliance issues.</span></span></span><br></li><li><span><span><span>Assist with basic Microsoft Defender endpoint security alerts and troubleshooting, escalating security incidents when required.</span></span></span><br></li><li><span><span><span>Provide basic SharePoint and OneDrive support, including access, permissions, and synchronization issues.</span></span></span><br></li><li><span><span><span>Support basic Wi-Fi, VPN, LAN, and internet connectivity troubleshooting.</span></span></span><br></li><li><span><span><span>Assist with user account, access, mailbox, and license requests.</span></span></span><br></li><li><span><span><span>Maintain accurate IT asset inventory and support device allocation, replacement, and collection.</span></span></span><br></li><li><span><span><span>Document troubleshooting steps and resolutions accurately in the ITSM/ticketing system.</span></span></span><br></li><li><span><span><span>Maintain and contribute to knowledge-based documentation and FAQs.</span></span></span><br></li><li><span><span><span>Escalate complex or unresolved issues to L2/L3 support teams with complete troubleshooting details.</span></span></span><br></li></ul><br><span>Requirements</span><ul><li><span><span><span>4–5 years of hands-on experience in IT service desk, desktop support, or technical support.</span></span></span><br></li><li><span><span><span>Proven experience troubleshooting Windows operating systems, hardware, software, printers, and basic network connectivity issues</span></span></span><br></li><li><span><span><span>Hands-on experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel</span></span></span><br></li><li><span><span><span>Hands-on experience with Microsoft Intune for device enrollment, application deployment, configuration, and compliance support</span></span></span><br></li><li><span><span><span>Basic experience with Microsoft Defender, SharePoint Online, and OneDrive administration and troubleshooting</span></span></span><br></li><li><span><span><span>Experience using ITSM/ticketing systems to log, prioritize, track, and resolve incidents and service requests</span></span></span><br></li><li><span><span><span>Experience providing remote and onsite technical support, with strong troubleshooting and customer service skills</span></span></span><br></li><li><span><span><span>Experience with IT asset management, user account/access requests, and maintaining technical documentation and knowledge-based articles</span></span></span><br></li><li><span><span><span>Good understanding of basic networking concepts including LAN, Wi-Fi, VPN, DNS, and internet connectivity</span></span></span><br></li><li><span><span><span>Strong communication, stakeholder management, documentation, and problem-solving skills, with the ability to escalate complex issues to L2/L3 support teams</span></span></span><br></li><li><span><span>Certifications: AZ900, ITIL V4, CCNA</span></span><br></li><li><span><span>Bachelor’s degree in information technology / Computer Science</span></span><br></li></ul><br><span>Benefits</span><p><span><span><span><span><span><span><span>As an employee of IFZA, you can expect:</span></span></span></span></span></span></span><br></p><br><ul><li><span><span><span><span>24 working days as annual leave</span></span></span></span><br></li><li><span><span><span><span>Annual flight home</span></span></span></span><br></li><li><span><span><span><span>Life insurance plan</span></span></span></span><br></li><li><span><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span></span><br></li><li><span><span><span><span>Bonus scheme (in relevant departments)</span></span></span></span><br></li></ul><br> </div>