Java Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and articulate a multi-year technology vision and roadmap aligned with overarching business objectives, ensuring strategic investments drive measurable outcomes.</li><li>Lead the evaluation and adoption of emerging technologies, assessing their potential impact on competitive advantage and operational efficiency.</li><li>Oversee the technology portfolio, optimizing resource allocation, identifying redundancies, and ensuring alignment with strategic priorities.</li><li>Drive the creation and execution of technology governance frameworks, ensuring compliance, risk mitigation, and effective decision-making processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience</strong></p><ul><li><p>5–10 years of relevant experience in Management Consulting, Corporate Strategy, Strategic Planning, Business Transformation, or Internal Strategy roles.</p></li><li><p>Prior experience working with executive leadership teams and senior stakeholders.</p></li><li><p>Experience in preparing executive reports, board presentations, and management dashboards.</p></li><li><p>Consulting experience with leading consulting firms or large enterprise strategy functions is highly preferred.</p></li></ul><p><strong>Required Skills</strong></p><ul><li><p>Strong management reporting and executive communication skills.</p></li><li><p>Exceptional PowerPoint and presentation development capabilities.</p></li><li><p>Advanced analytical and problem-solving skills.</p></li><li><p>Strong data structuring, interpretation, and storytelling abilities.</p></li><li><p>Experience in KPI tracking, performance management, and strategic reporting.</p></li><li><p>Excellent stakeholder management and communication skills.</p></li><li><p>Advanced proficiency in Microsoft PowerPoint, Excel, and reporting tools.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience in financial services, banking, or large enterprise environments.</p></li><li><p>Exposure to strategic planning and business transformation initiatives.</p></li><li><p>Knowledge of performance management frameworks and executive reporting best practices.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strategic Thinking</p></li><li><p>Business Acumen</p></li><li><p>Executive Presence</p></li><li><p>Analytical Mindset</p></li><li><p>Structured Problem Solving</p></li><li><p>Attention to Detail</p></li><li><p>Stakeholder Management</p></li></ul></li></ul><p></p></section>

Job Purpose The IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches. The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions. Key Responsibilities1. IT Strategy & Operations Manage the company's overall IT operations, systems, infrastructure and technology requirements. Develop and implement IT solutions based on business and departmental requirements. Ensure availability, reliability, performance and security of business-critical systems. Establish IT standards, procedures, access controls and technical documentation. Manage day-to-day IT troubleshooting and user support across departments. Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.2. Business Systems & San Zen Portal Manage and administer the company's internal San Zen Portal. Manage user accounts, permissions, roles and access levels. Develop and implement workflows and system improvements based on departmental requirements. Support users and troubleshoot portal-related issues. Coordinate system enhancements, testing, implementation and ongoing optimization. Maintain technical and functional documentation for internally developed systems.3. Sales & Finance Systems Manage the company's DEV system supporting Sales and Finance operations. Maintain workflows relating to EOI, Booking Forms, SPA and customer transaction documentation. Configure and maintain document logic, workflow sequences and applicable business rules. Implement approved process changes requested by Sales, Finance or Management. Ensure system continuity, accuracy and appropriate access controls.4. Broker Management System Manage and enhance the company's broker management platform. Support broker registration, activity tracking and follow-up processes. Manage user access, workflows, updates and technical support. Develop system improvements to increase automation and reduce manual coordination.5. Company Website Manage the company's website from a technical perspective. Implement website changes, corrections, new pages, sections and functionality. Coordinate website content requirements with Marketing, Sales and Management. Monitor website performance, availability and technical functionality. Troubleshoot website issues and maintain appropriate security controls.6. Customer Mobile Application Manage the company's customer/owner mobile application and its integrations. Support application releases, updates and technical enhancements. Maintain integration with customer payment-plan functionality. Support integration between the mobile application and smart-home systems. Maintain service and maintenance request functionality. Ensure customer requests, payments and activity integrate correctly with relevant internal systems.7. PBX, Telephony & AI Calling Manage the company's PBX and central telephone infrastructure. Configure extensions, call routing, IVR and related telephony functionality. Manage integrations between telephone systems, AI calling platforms and lead-management systems. Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows. Monitor system performance and continuously improve call workflows based on operational requirements.8. Cybersecurity & Information Security Manage company cybersecurity, network security and system security. Implement and maintain access controls, permissions and secure connectivity. Protect company accounts, devices, networks and business systems. Monitor security risks and investigate suspected security incidents. Implement security controls, system hardening and appropriate preventive measures. Ensure employees receive appropriate system access based on their roles and responsibilities.9. Backup & Business Continuity Manage the company's backup and recovery environment. Establish and maintain backup schedules for business-critical systems and information. Monitor backups and verify successful completion. Maintain restoration and disaster-recovery readiness. Periodically test recovery procedures. Maintain documentation covering backup locations, retention and restoration procedures.10. Smart Home & Project IT Infrastructure Act as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:Smart-home system design and integration. Home automation and owner control systems. Smart-home testing and commissioning. CCTV systems and connectivity. Sound systems. Fiber backbone planning and routing. Wi-Fi coverage and access-point planning. IDF rooms, racks and technical layouts. ICT, ELV and low-current infrastructure. Coordination with project teams, consultants and contractors. Testing, troubleshooting and final technical readiness.11. New Branch & Server Room Setup Lead complete IT setup for new company offices and branches. Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure. Configure networks, structured cabling, internet connectivity and secure links between locations. Arrange and configure workstations, printers, telephones, user accounts and other IT equipment. Extend cybersecurity, access controls and backup coverage to new locations. Ensure IT infrastructure is fully operational before branch opening.12. IT Assets & User Management Manage company laptops, desktops, mobile devices and other IT assets. Maintain an accurate IT asset inventory and assignment records. Create, modify and deactivate employee system accounts and access. Coordinate IT requirements for employee onboarding, transfers and offboarding. Ensure company assets and system access are properly returned or disabled during employee separation.13. Cross-Departmental Support Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams. Translate business requirements into practical technical solutions. Prioritize IT projects and support requirements according to business needs. Provide technical guidance to management regarding systems, infrastructure, security and technology investments. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline. Minimum 7–10 years of relevant IT experience, including managerial or technical-lead responsibility. UAE real estate development or property-sector experience is highly preferred. Strong experience with IT infrastructure, networks, servers and cybersecurity. Experience managing or developing business applications, portals and system integrations. Knowledge of cloud services, backup solutions and business-continuity practices. Experience with PBX/VoIP and telecommunications systems. Knowledge of APIs and system integrations. Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable. Experience supporting multi-department and multi-location business operations. Key Skills & Competencies IT infrastructure and network management Systems administration Business application management Cybersecurity and information security System development and integration Database and API understanding Cloud and backup technologies Business continuity and disaster recovery PBX/VoIP and telecommunications Smart-home and ELV infrastructure Project management Vendor and contractor management Technical troubleshooting Leadership and stakeholder management Strong analytical and problem-solving skills<br>Authority & Accountability The IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.

Overview<br><br>He is the first point of contact for all IT related queries at the user level for Dixstone employees based or in rotation in UAE. Responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. With a great troubleshooting abilities and attention to detail, he is responsible for maintaining the integrity of end user devices and associated software. He has thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. His main working office is at DAFZA at Dubai, and he must be able to move between the offices and the yards where the Dixstone staff are working when required. Depending to the nature of the need, he will intervene on Dixstone assets in UAE. He is under Dixstone IT Manager responsibility technically.<br><br>Responsibilities<br><br> To provide support to users and being the first point of contact. To install and maintain computer systems and networks aiming for the highest functionality. To set up workstations with computers and necessary peripheral devices. To installing and configure corporate software and functions according to specifications. To conduct regular system backups and data recovery in case of system failures. To troubleshoot hardware and software issues. To repair or replace damaged hardware. To perform troubleshooting to diagnose and resolve problems. To perform a first technical diagnostic in case of IT outage and escalate unfixed diagnosed issue to Dixstone L2.<br><br>Operating IT tasks<br><br> Monitoring and maintaining computer systems and networks to ensure smooth operation and to identify and address problems promptly. User and Email account creation and deletion following Group IT Policy and local regulation. Grant and remove shared folders access permission. Set up workstations with computers and necessary peripheral devices (monitor, printers etc.) Check end-user hardware to ensure functionality. Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to use properly corporate devices. Organize and schedule upgrades and maintenance according to instructions received the HQ. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Identify computer or network equipment shortages and place orders. Providing support and maintenance Always have infrastructure under full control. Monitoring: checks, acknowledgement, ticket creation when necessary.<br><br>Local IT life cycle <br><br> End-of-life equipment to be decommissioned following environmental and local regulations. IT hardware and software to be purchased according to the approved list of computer and supported software. Spare follow up: No spare = No repair at the next issue.<br><br>Skills<br><br> Windows 10/11, Server, Active Directory, Microsoft 365, Cisco, VPN, TCP/IP, VLAN,<br><br>Other<br><br> UAE driving license required<br><br>At Dixstone, we build for the long term. We invest with purpose, create value by unlocking synergies, and drive excellence through smart optimization and responsible recycling.<br><br>Our ambition is to lead the energy services industry by delivering safe, dedicated, and innovative solutions worldwide. What makes this possible is our multidisciplinary team of highly skilled people — our greatest asset — working together to turn complex challenges into sustainable success.

About the Role Potters Solutions is looking for high-performing, commission-based IT Sales Consultants to represent the company across the Middle East. This role is suited to independent sales professionals or boutique agencies with a track record of selling technology and consulting solutions into regional banks, government entities, and enterprise clients — and who are comfortable working in a performance-driven, uncapped-earnings environment.<br>This is a Contract-to-Hire (C2H) opportunity: strong performers will transition into a longer-term role with Potters Solutions as the regional book of business grows.<br>Contract Period - 3-6M subjective to Performance which would later be converted into fulltime.<br>Key Responsibilities<br>1. Prospecting & Lead Generation• Identify potential clients across banking, government, and enterprise sectors for AI, Cloud, Managed Services, and Software Development engagements• Generate qualified leads through networking, digital outreach, and regional industry channels• Build and maintain a personal sales pipeline through proactive prospecting across GCC markets<br>2. Client Engagement & Solutioning• Understand client business challenges and position relevant Potters Solutions offerings• Prepare and deliver customized proposals, quotes, and solution presentations for banking, government, and enterprise stakeholders• Coordinate with internal technical and pre-sales teams for solution design and pricing<br>3. Regional Relationship Management• Navigate GCC business culture, procurement cycles, and stakeholder structures across banking and public sector accounts• Build long-term relationships with decision-makers at target institutions rather than pursuing one-off transactions• Represent Potters Solutions at regional industry events, conferences, and client meetings where relevant<br>4. Deal Coordination & Closing• Manage the sales cycle from initial contact through proposal, negotiation, and close• Work closely with Potters Solutions' leadership on deal structuring for larger institutional engagements• Maintain accurate pipeline and forecast reporting<br>What We're Looking For• Proven experience selling IT, AI, cloud, or consulting solutions into the Middle East market, ideally to banking, government, or large enterprise clients• Existing network of relevant contacts across the GCC is a strong plus• Fluency in English required; Arabic fluency strongly preferred• Comfortable working independently in a remote, commission-based structure• Familiarity with regional compliance, data residency, or Islamic finance considerations is an advantage given Potters Solutions' focus on GCC banking and government clients• Self-starter mentality with the discipline to manage your own pipeline and reporting<br>Compensation<br>Structure: 100% commission-based during the initial contract period — uncapped earning potential tied directly to deal value. No cap on total earnings.<br>Project & Consulting Engagements (AI builds, software development, digital transformation) Up to $100K 12%$100K – $500K 10%$500K – $2M 7%$2M+ (anchor engagements) 5% + flat bonus ($10K–$15K)<br>Managed Services & Recurring Engagements• 5–7% of first-year contract value, paid upfront• 3–5% trailing commission on renewal revenue for as long as the client remains active<br>New Logo vs. Expansion• Full tier rate for net-new client acquisition• 20–25% of tier rate for upsell/expansion into existing Potters Solutions accounts<br>Payment Terms• Commission payable 30 days after the client's first invoice is issued• Commission is clawed back if the client cancels or fails to pay within 30 days of that invoice<br>Path to Retained Role• Contract-to-Hire: consistent performers will transition to a retained position with a base salary + adjusted commission structure as the regional book of business grows Note: Compensation terms will be formalized in a country-specific contractor agreement, reviewed for compliance with local labor regulations in the candidate's country of residence.<br>Commission-Based 3-6M | Contract-to-Hire w full benefits<br>About Potters Solutions Potters Solutions Pvt Ltd is a GCC-focused AI and digital transformation consultancy, partnering with banks, government institutions, and sovereign entities across the region to design and deliver production-grade AI systems — from intelligent automation to advanced customer analytics — grounded in enterprise security and regulatory compliance. To apply, submit your CV along with a short summary of your relevant Middle East sales experience and network.on HR@POTTERSSOL. COM

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusion detection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network-related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusion detection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network-related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

IT<br><br> Emirates Hills<br><br>IT Specialist<br><br>Our IT Team is growing!<br><br>Role Purpose<br><br>We are seeking an IT Specialist to support the day-to-day technology needs of the business across office, operational, and site environments. The IT Specialist is responsible for maintaining IT infrastructure, supporting users, resolving technical issues, coordinating system access, and ensuring that hardware, software, networks, and business systems remain secure, available, and fit for operational use.<br><br>This is a hands-on operational role suited to an IT professional who can balance user support with technical discipline, system administration, troubleshooting, vendor coordination, and IT governance. The role is particularly important in a multi-site environment where business continuity, speed of issue resolution, and standardisation across locations are critical.<br><br>Responsibilities<br><br>Day-to-Day IT Support<br><br>Serve as the first point of contact for all internal IT support requests (helpdesk, troubleshooting, escalation). Set up, configure, and maintain employee laptops, desktops, mobile devices, and peripherals. Manage user accounts, permissions, and access controls across all platforms (Microsoft 365, Google Workspace, etc.). Troubleshoot hardware, software, and connectivity issues promptly to minimise downtime.<br><br>Infrastructure & Network<br><br>Monitor and maintain the company's network infrastructure including routers, switches, firewalls, and Wi-Fi access points. Ensure reliable internet connectivity and VPN access for all staff. Maintain server environments (physical or cloud-based) and ensure regular backups are in place and tested.<br><br>Security & Compliance<br><br>Implement and enforce IT security policies including antivirus, patch management, and data protection. Monitor for security threats and respond to incidents in a timely manner. Ensure all software licenses are current and compliant. Systems & Software Management Manage and update software deployments and internal tools. Document IT processes, asset inventory, and system configurations. Projects & Improvements Identify opportunities to improve IT efficiency and reduce friction for the team. Support the rollout of new tools, systems, or infrastructure upgrades.<br><br>Required Experience & Profile<br><br>Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field preferred. Basic knowledge of hardware, software, printers, networking, Microsoft 365, and user support processes. Strong problem-solving ability, willingness to learn, and a service-oriented attitude. Good communication and organisational skills. Prior internship, academic project, or entry-level IT support exposure is an advantage, but not essential.<br><br>Entry-Level Consideration<br><br>This role is also open to fresh graduates and early-career IT professionals who meet the basic technical requirements and are eager to learn. The successful candidate will receive on-the-job training, work closely with more experienced team members, and gradually take on more responsibility across user support, device setup, and systems administration.<br><br>Department IT Locations Emirates Hills Employment type Full-time<br><br>Contact Anjana Kumar HR Manager<br><br>jobs--overlay#unobserve Click Outside common--modal:closed->jobs--overlay#observe Click Outside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" ><br><br>IT<br><br> Emirates Hills<br><br>IT Specialist<br><br>Our IT Team is growing!<br><br>Loading application form

Role Purpose<br>We are seeking an IT Specialist to support the day-to-day technology needs of the business across office, operational, and site environments. The IT Specialist is responsible for maintaining IT infrastructure, supporting users, resolving technical issues, coordinating system access, and ensuring that hardware, software, networks, and business systems remain secure, available, and fit for operational use.<br>This is a hands-on operational role suited to an IT professional who can balance user support with technical discipline, system administration, troubleshooting, vendor coordination, and IT governance. The role is particularly important in a multi-site environment where business continuity, speed of issue resolution, and standardisation across locations are critical. <br>Responsibilities:<br>Day-to-Day IT Support<br>Serve as the first point of contact for all internal IT support requests (helpdesk, troubleshooting, escalation). Set up, configure, and maintain employee laptops, desktops, mobile devices, and peripherals. Manage user accounts, permissions, and access controls across all platforms (Microsoft 365, Google Workspace, etc.). Troubleshoot hardware, software, and connectivity issues promptly to minimise downtime. <br>Infrastructure & Network<br>Monitor and maintain the company's network infrastructure including routers, switches, firewalls, and Wi-Fi access points. Ensure reliable internet connectivity and VPN access for all staff. Maintain server environments (physical or cloud-based) and ensure regular backups are in place and tested. <br>Security & Compliance<br>Implement and enforce IT security policies including antivirus, patch management, and data protection. Monitor for security threats and respond to incidents in a timely manner. Ensure all software licenses are current and compliant. Systems & Software Management Manage and update software deployments and internal tools. Document IT processes, asset inventory, and system configurations. Projects & Improvements Identify opportunities to improve IT efficiency and reduce friction for the team. Support the rollout of new tools, systems, or infrastructure upgrades. <br>Required Experience & Profile<br>Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field preferred. Basic knowledge of hardware, software, printers, networking, Microsoft 365, and user support processes. Strong problem-solving ability, willingness to learn, and a service-oriented attitude. Good communication and organisational skills. Prior internship, academic project, or entry-level IT support exposure is an advantage, but not essential.<br>Entry-Level Consideration<br>This role is also open to fresh graduates and early-career IT professionals who meet the basic technical requirements and are eager to learn. The successful candidate will receive on-the-job training, work closely with more experienced team members, and gradually take on more responsibility across user support, device setup, and systems administration.

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusiondetection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network- related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

Role Purpose<br>We are seeking an IT Specialist to support the day-to-day technology needs of the business across office, operational, and site environments. The IT Specialist is responsible for maintaining IT infrastructure, supporting users, resolving technical issues, coordinating system access, and ensuring that hardware, software, networks, and business systems remain secure, available, and fit for operational use.<br>This is a hands-on operational role suited to an IT professional who can balance user support with technical discipline, system administration, troubleshooting, vendor coordination, and IT governance. The role is particularly important in a multi-site environment where business continuity, speed of issue resolution, and standardisation across locations are critical. <br>Responsibilities:<br>Day-to-Day IT Support<br>Serve as the first point of contact for all internal IT support requests (helpdesk, troubleshooting, escalation). Set up, configure, and maintain employee laptops, desktops, mobile devices, and peripherals. Manage user accounts, permissions, and access controls across all platforms (Microsoft 365, Google Workspace, etc.). Troubleshoot hardware, software, and connectivity issues promptly to minimise downtime. <br>Infrastructure & Network<br>Monitor and maintain the company's network infrastructure including routers, switches, firewalls, and Wi-Fi access points. Ensure reliable internet connectivity and VPN access for all staff. Maintain server environments (physical or cloud-based) and ensure regular backups are in place and tested. <br>Security & Compliance<br>Implement and enforce IT security policies including antivirus, patch management, and data protection. Monitor for security threats and respond to incidents in a timely manner. Ensure all software licenses are current and compliant. Systems & Software Management Manage and update software deployments and internal tools. Document IT processes, asset inventory, and system configurations. Projects & Improvements Identify opportunities to improve IT efficiency and reduce friction for the team. Support the rollout of new tools, systems, or infrastructure upgrades. <br>Required Experience & Profile<br>Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field preferred. Basic knowledge of hardware, software, printers, networking, Microsoft 365, and user support processes. Strong problem-solving ability, willingness to learn, and a service-oriented attitude. Good communication and organisational skills. Prior internship, academic project, or entry-level IT support exposure is an advantage, but not essential.<br>Entry-Level Consideration<br>This role is also open to fresh graduates and early-career IT professionals who meet the basic technical requirements and are eager to learn. The successful candidate will receive on-the-job training, work closely with more experienced team members, and gradually take on more responsibility across user support, device setup, and systems administration.

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusiondetection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network- related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

**Commission-Based**<br>About the Role Potters Solutions is looking for high-performing, commission-based IT Sales Consultants to represent the company across the Middle East. This role is suited to independent sales professionals or boutique agencies with a track record of selling technology and consulting solutions into regional banks, government entities, and enterprise clients — and who are comfortable working in a performance-driven, uncapped-earnings environment.<br>This is a Contract-to-Hire (C2H) opportunity: strong performers will transition into a longer-term role with Potters Solutions as the regional book of business grows.<br>Key Responsibilities<br>1. Prospecting & Lead Generation• Identify potential clients across banking, government, and enterprise sectors for AI, Cloud, Managed Services, and Software Development engagements• Generate qualified leads through networking, digital outreach, and regional industry channels• Build and maintain a personal sales pipeline through proactive prospecting across GCC markets<br>2. Client Engagement & Solutioning• Understand client business challenges and position relevant Potters Solutions offerings• Prepare and deliver customized proposals, quotes, and solution presentations for banking, government, and enterprise stakeholders• Coordinate with internal technical and pre-sales teams for solution design and pricing<br>3. Regional Relationship Management• Navigate GCC business culture, procurement cycles, and stakeholder structures across banking and public sector accounts• Build long-term relationships with decision-makers at target institutions rather than pursuing one-off transactions• Represent Potters Solutions at regional industry events, conferences, and client meetings where relevant<br>4. Deal Coordination & Closing• Manage the sales cycle from initial contact through proposal, negotiation, and close• Work closely with Potters Solutions' leadership on deal structuring for larger institutional engagements• Maintain accurate pipeline and forecast reporting<br>What We're Looking For• Proven experience selling IT, AI, cloud, or consulting solutions into the Middle East market, ideally to banking, government, or large enterprise clients• Existing network of relevant contacts across the GCC is a strong plus• Fluency in English required; Arabic fluency strongly preferred• Comfortable working independently in a remote, commission-based structure• Familiarity with regional compliance, data residency, or Islamic finance considerations is an advantage given Potters Solutions' focus on GCC banking and government clients• Self-starter mentality with the discipline to manage your own pipeline and reporting<br>Compensation<br>Structure: 100% commission-based during the initial contract period — uncapped earning potential tied directly to deal value. No cap on total earnings.<br>Project & Consulting Engagements (AI builds, software development, digital transformation) Up to $100K 12%$100K – $500K 10%$500K – $2M 7%$2M+ (anchor engagements) 5% + flat bonus ($10K–$15K)<br>Managed Services & Recurring Engagements• 5–7% of first-year contract value, paid upfront• 3–5% trailing commission on renewal revenue for as long as the client remains active<br>New Logo vs. Expansion• Full tier rate for net-new client acquisition• 20–25% of tier rate for upsell/expansion into existing Potters Solutions accounts<br>Payment Terms• Commission payable 30 days after the client's first invoice is issued• Commission is clawed back if the client cancels or fails to pay within 30 days of that invoice<br>Path to Retained Role• Contract-to-Hire: consistent performers will transition to a retained position with a base salary + adjusted commission structure as the regional book of business grows Note: Compensation terms will be formalized in a country-specific contractor agreement, reviewed for compliance with local labor regulations in the candidate's country of residence.<br>About Potters Solutions Potters Solutions Pvt Ltd is a GCC-focused AI and digital transformation consultancy, partnering with banks, government institutions, and sovereign entities across the region to design and deliver production-grade AI systems — from intelligent automation to advanced customer analytics — grounded in enterprise security and regulatory compliance. To apply, submit your CV along with a short summary of your relevant Middle East sales experience and network.on HR@POTTERSSOL. COM

**Commission-Based**<br>About the Role Potters Solutions is looking for high-performing, commission-based IT Sales Consultants to represent the company across the Middle East. This role is suited to independent sales professionals or boutique agencies with a track record of selling technology and consulting solutions into regional banks, government entities, and enterprise clients — and who are comfortable working in a performance-driven, uncapped-earnings environment.<br>This is a Contract-to-Hire (C2H) opportunity: strong performers will transition into a longer-term role with Potters Solutions as the regional book of business grows.<br>Key Responsibilities<br>1. Prospecting & Lead Generation• Identify potential clients across banking, government, and enterprise sectors for AI, Cloud, Managed Services, and Software Development engagements• Generate qualified leads through networking, digital outreach, and regional industry channels• Build and maintain a personal sales pipeline through proactive prospecting across GCC markets<br>2. Client Engagement & Solutioning• Understand client business challenges and position relevant Potters Solutions offerings• Prepare and deliver customized proposals, quotes, and solution presentations for banking, government, and enterprise stakeholders• Coordinate with internal technical and pre-sales teams for solution design and pricing<br>3. Regional Relationship Management• Navigate GCC business culture, procurement cycles, and stakeholder structures across banking and public sector accounts• Build long-term relationships with decision-makers at target institutions rather than pursuing one-off transactions• Represent Potters Solutions at regional industry events, conferences, and client meetings where relevant<br>4. Deal Coordination & Closing• Manage the sales cycle from initial contact through proposal, negotiation, and close• Work closely with Potters Solutions' leadership on deal structuring for larger institutional engagements• Maintain accurate pipeline and forecast reporting<br>What We're Looking For• Proven experience selling IT, AI, cloud, or consulting solutions into the Middle East market, ideally to banking, government, or large enterprise clients• Existing network of relevant contacts across the GCC is a strong plus• Fluency in English required; Arabic fluency strongly preferred• Comfortable working independently in a remote, commission-based structure• Familiarity with regional compliance, data residency, or Islamic finance considerations is an advantage given Potters Solutions' focus on GCC banking and government clients• Self-starter mentality with the discipline to manage your own pipeline and reporting<br>Compensation<br>Structure: 100% commission-based during the initial contract period — uncapped earning potential tied directly to deal value. No cap on total earnings.<br>Project & Consulting Engagements (AI builds, software development, digital transformation) Up to $100K 12%$100K – $500K 10%$500K – $2M 7%$2M+ (anchor engagements) 5% + flat bonus ($10K–$15K)<br>Managed Services & Recurring Engagements• 5–7% of first-year contract value, paid upfront• 3–5% trailing commission on renewal revenue for as long as the client remains active<br>New Logo vs. Expansion• Full tier rate for net-new client acquisition• 20–25% of tier rate for upsell/expansion into existing Potters Solutions accounts<br>Payment Terms• Commission payable 30 days after the client's first invoice is issued• Commission is clawed back if the client cancels or fails to pay within 30 days of that invoice<br>Path to Retained Role• Contract-to-Hire: consistent performers will transition to a retained position with a base salary + adjusted commission structure as the regional book of business grows Note: Compensation terms will be formalized in a country-specific contractor agreement, reviewed for compliance with local labor regulations in the candidate's country of residence.<br>About Potters Solutions Potters Solutions Pvt Ltd is a GCC-focused AI and digital transformation consultancy, partnering with banks, government institutions, and sovereign entities across the region to design and deliver production-grade AI systems — from intelligent automation to advanced customer analytics — grounded in enterprise security and regulatory compliance. To apply, submit your CV along with a short summary of your relevant Middle East sales experience and network.on HR@POTTERSSOL. COM

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client is currently hiring for the position of IT Manager.<br><br> Responsibilities:<br> . Cybersecurity Leadership: Lead organization-wide cybersecurity strategies, ensuring robust protection against external and internal threats. <br><br> . Network Management: - Oversee, optimize, and maintain high-performance connectivity and reliability across all locations. <br><br> . SAP Business One Administration: Manage and secure SAP B1 across multiple sites, ensuring stability, integration, and performance optimization. <br><br> . Policy Development: - Create and enforce IT security and network management policies, procedures, and best practices. <br><br> . Cross-Functional Collaboration: -Work closely with operational and departmental teams to align IT systems with business objectives. <br><br> . Threat Response: - Proactively identify vulnerabilities and implement measures to prevent security breaches.<br><br> <br><br> Technical Skills: <br><br> . Strong knowledge of backup solutions and disaster recovery planning. <br><br> . Expertise in firewall management and network troubleshooting (Fortinet, Cisco, or equivalent). <br><br> . Experience with virtualization technologies (e.g., VMware, Hyper-V). <br><br> . Proficiency in both Windows and Linux server environments.<br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview &amp; Responsibilities</b><p><b>Purpose of the Job</b></p><br><p>The IT Engineer is an experienced level position involved in the planning, execution, and management of new applications into existing systems and software throughout the enterprise.</p><br><p>This position is designed to provide the IT infrastructure required to run application software to support the computational and information needs of the company.</p><br><p>The successful candidate will act as the first point of contact for all IT helpdesk queries, resolving issues directly or escalating them to senior engineers as required. Overall, the role ensures that technical operations run smoothly and hardware and operating systems are expertly maintained.</p><br><p><b>Nature of the Job</b></p><br><ul><li><p><b>Technical Troubleshooting &amp; Analysis:</b> Independently resolve complex, varied software access and performance issues by applying diversified procedures and analytical evaluation to determine the best course of action.</p><br></li><li><p><b>Cross-Functional Collaboration:</b> Work cooperatively and effectively with colleagues and partners across the entire organization to achieve shared goals.</p><br></li><li><p><b>Data-Driven Influence:</b> Leverage strong social and communication skills to understand stakeholders and influence decision-making using logic and data.</p><br></li><li><p><b>Independent Role: </b>This is primarily an Individual Contributor role and does not include any direct supervisory responsibilities or hiring authority.</p><br></li></ul><br><p><b>Specific Job Responsibilities/Competencies</b></p><br><p>As an IT Engineer, this role encompasses daily helpdesk operations, long-term strategic IT planning, and system deployments. The engineer will ensure that technology integrations meet compliance and functional specifications while driving continuous improvement in system performance.</p><br><p>The primary responsibilities of this role include the following:</p><br><ul><li><p>Evaluate system hardware and OS.</p><br></li><li><p>Monitor systems to track operating efficiency and to ensure service level objectives are met.</p><br></li><li><p>Liaise with other software developers and engineers to address issues in program logic, as well as the interoperability of new applications with existing systems software.</p><br></li><li><p>Work with data owners and business systems analysts to develop models, procedures, and protocols for reporting in concert with requirements.</p><br></li><li><p>Test software and communicate and document results and make recommendations based on findings.</p><br></li><li><p>Develop standards and processes to support and facilitate integration projects and initiatives.</p><br></li><li><p>Adhere to change management and documentation standards.</p><br></li><li><p>Respond to, track, and monitor inquiries and requests for assistance with software, hardware, and other technical problems.</p><br></li><li><p>Travel as per business needs</p><br></li></ul><p><b>Background and Experience</b></p><br><ul><li><p><b>Technical Core Knowledge:</b> Possess a thorough understanding of internal computer operating systems, networking, programming, and analytical methods.</p><br></li><li><p><b>Diagnostic &amp; Repair Expertise:</b> Demonstrate expert capabilities in diagnosing and repairing technical issues.</p><br></li><li><p><b>Independent OS Configuration:</b> Ability to install and configure operating systems effectively with limited supervision.</p><br></li><li><p><b>Customer Satisfaction &amp; Passion:</b> Show a high sensitivity to customer needs and a deep, genuine interest in the broader field of Information Technology.</p><br></li><li><p><b>Project Management:</b> Maintain a solid working knowledge of project management processes.</p><br></li></ul><br><ul><li><p><b>Education Requirement:</b> A Bachelor’s degree in IT or related field. (Specifically, Computer or Information Science, Mathematics, or Engineering).</p><br></li><li><p><b>Minimum Experience:</b> 3 years’ experience in IT.</p><br></li><li><p><b>Preferred Experience:</b></p><br><ul><li><p>Intune experience</p><br></li><li><p>Google Workspace (GWS) experience</p><br></li></ul></li></ul><p><b>Base Location &amp; Work Schedule</b></p><br><p>This is a full-time permanent position based in Abu Dhabi, UAE on a hybrid working basis.</p><br><p><span><b>The world turns to Ebara Elliott Energy.</b></span></p><br><p><span>Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.</span></p><br><p><span>To learn more about our Job Applicant Privacy Notice, please </span>click here<span>.</span></p><br> </div>

Requirements• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.• Minimum 5 years of professional IT experience.• Previous experience within a Construction Company, Main Contractor, or Engineering organization is highly preferred.• Strong experience managing Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, and Microsoft 365.• Extensive experience with virtualization technologies (VMware / Hyper-V).• Strong knowledge of enterprise networking including, LAN/WAN, VPN, Firewalls, VLANs, Switching, Routing, and Wireless Networks • Proven experience implementing and maintaining cybersecurity controls.• Experience with Endpoint Security, Antivirus Solutions, Email Security, MFA, Data Loss Prevention, Access Control, and Security Monitoring • Experience administering cloud services including Microsoft Azure and Microsoft 365.• Experience with ERP systems.• Experience implementing document management systems.• Ability to manage IT vendors and service providers.• Strong knowledge of software licensing and IT asset management.• Experience developing internal systems and automating business processes.• Knowledge of database administration (SQL Server or equivalent). Key Responsibilities• Manage the Company's complete IT infrastructure.• Develop and implement the Company's IT strategy.• Protect all Company information and digital assets.• Implement cybersecurity policies and monitor security risks.• Design and maintain secure network architecture.• Administer servers, storage, virtualization, and cloud environments.• Ensure business continuity through backup and disaster recovery planning.• Develop and maintain internal software solutions.• Manage ERP implementation and integration.• Support digital transformation initiatives.• Establish IT governance, policies, and procedures.• Ensure compliance with cybersecurity best practices.• Monitor system performance and proactively resolve issues.• Lead IT projects from planning through implementation.• Manage software licensing and IT procurement.• Oversee vendor relationships and third-party service providers.• Manage user access rights and information security controls.• Protect confidential Company information against cyber threats.• Maintain high system availability with minimal downtime.• Provide technical leadership and support across all Company departments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking for&nbsp; ICFR/SOX Compliance - IT Audit &nbsp;- Banking for our UAE operations with the following Skill set and terms &amp; conditions.</p><br><p>Experience &amp; Qualifications:</p><br><ul><li>Professional certification such as CISA, CIA, CPA, CA, ACCA, CRISC, CISSP, or equivalent preferred.</li><li>4–7 years of experience in IT Audit, ICFR/SOX Compliance, IT Risk, Internal Audit, or Risk Advisory, preferably within banking or financial services.</li><li>Hands-on experience in GITC, ITAC, Interface Controls, and IPE testing.</li><li>Knowledge of ICFR, COSO, and COBIT frameworks.</li><li>Experience with core banking systems, ERP platforms (e.g., Finacle, SAP, Oracle), and financial reporting applications.</li></ul><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

Who We Are!<br><br>Back in 2019, spider Silk was born with a bold idea: build regional, sovereign cybersecurity IP that could stand tall on the global stage.<br><br>Our mission? To shake up the way organizations protect their ever-changing digital worlds with continuous, intelligent, and autonomous security that doesn’t miss a beat.<br><br>We’re a global mix of curious minds, problem solvers, and passionate builders, all united by one goal: making the internet a safer place for everyone. Around here, we thrive on vision, energy, and a strong sense of ownership.<br><br>If this feels like your kind of crew, you’ll probably fit right in.<br><br>About The Role<br><br>As an IT Manager at spider Silk, you will be the backbone of our office technology and infrastructure. You’ll own everything from keeping our internet and network humming, to managing physical security systems, endpoints, and vendor relationships. This is a hands on role that blends technical expertise with people skills. You’ll work directly with colleagues across all teams to ensure a seamless, secure, and productive workplace.<br><br>Responsibilities<br><br>Manage and maintain office network infrastructure, including internet connectivity, WiFi access points, switches, and routers to ensure reliable and high performance connectivity. Oversee physical security systems including CCTV cameras, access control systems, and visitor management to ensure a safe and secure workplace. Administer and maintain the office firewall, VPN configurations, and network security policies to protect company data and systems. Coordinate with ISPs and other third party vendors to ensure service continuity, negotiate contracts, and resolve issues promptly. Manage hardware assets including laptops, desktop computers, monitors, printers, peripherals, and other office equipment, covering procurement, setup, maintenance, and retirement. Provide daily IT support to office colleagues, troubleshooting hardware, software, and connectivity issues with a solutions first attitude. Maintain and enforce IT policies and procedures, including user access controls, device management, and data security standards. Work closely with the SOC Analyst to adapt and implement required security measures for internal hardware and software security. Plan and execute IT infrastructure upgrades and improvements in alignment with company growth. Manage vendor relationships professionally, ensuring SLAs are met and value is delivered. Keep accurate records of IT assets, licenses, warranties, and service agreements.<br><br>Requirements<br><br>5+ years of hands on experience in IT management, IT operations, or a similar role, preferably in a fast paced or startup environment. Proven experience managing office network infrastructure, including WiFi access points, switches, routers, and firewalls. Hands on experience with CCTV systems, access control platforms, and physical security technologies. Solid understanding of firewall management, VPN setup and administration, and network security best practices. Experience working with ISPs and managing service level agreements and escalations. Proficiency in managing and supporting hardware assets: laptops, desktops, printers, monitors, and peripheral devices. Strong vendor management skills, comfortable negotiating, coordinating, and holding vendors accountable. Excellent communication skills with the ability to explain technical concepts clearly to non technical colleagues. Highly organized, self driven, and capable of juggling multiple priorities without missing a beat. A collaborative mindset and strong alignment with our values: ownership, curiosity, and making things better.<br><br>Nice To Have<br><br>Familiarity with MDM (Mobile Device Management) platforms such as Jamf or Intune. Experience with IT ticketing systems and asset management tools. Basic knowledge of cybersecurity principles and compliance frameworks (e.g., ISO 27001, SOC2). Experience supporting hybrid or remote office setups. Relevant certifications such as Comp TIA Network+, Comp TIA A+, CCNA, or equivalent.