Java Jobs in UAE

Company Description Analytica is a global technology solutions provider, offering innovative services across AI, web and mobile development, blockchain, AR/VR, cloud computing, and digital marketing. With headquarters in the United Arab Emirates and regional offices in countries including the USA, Analytica delivers quality services aligned with global standards. The company specializes in transforming businesses through custom software development, advanced R&D, and scalable digital infrastructure. By bridging the gap between concept and execution, Analytica empowers industries to optimize systems and drive measurable business growth.<br>Role Description This is a full-time, on-site IT Sales role based in Dubai. The IT Sales professional will be responsible for generating leads, building and managing customer accounts, ensuring client satisfaction, and achieving sales targets. Duties also include maintaining strong client relationships, proactively identifying new business opportunities, and presenting suitable IT solutions tailored to customer needs. The ideal candidate will collaborate with internal teams to align client business requirements with customized technology solutions.<br>Qualifications Proven expertise in IT Sales and a strong understanding of Information Technology systems Demonstrated success in Lead Generation and Account Management Excellent verbal and written Communication skills with the ability to build and sustain client relationships Ability to work independently, adapt quickly, and thrive in a competitive sales environment Experience within the technology or software development industry is a plus Strong analytical skills and an understanding of business processes and solutions Bachelor's degree in Business, Information Technology, or a related field

???? We're Hiring | Senior IT Support Engineer???? Location: Dubai, UAE<br>Metta Global Ventures is recruiting on behalf of a Reputed client for an experienced Senior IT Support Engineer to manage internal technology operations and provide technical support within a leading financial services organization.<br>Key Responsibilities<br>✔ Manage IT assets and user access✔ Support hardware, software, and network infrastructure✔ Troubleshoot technical issues across the organization✔ Maintain secure and reliable IT systems<br>What We're Looking For<br>• Minimum 6 years of IT support experience• Strong troubleshooting and infrastructure support skills• Experience with Windows environments and enterprise applications• Financial services experience is an advantage• Fluent in English<br>What Will Be Offered<br>✅ Competitive salary✅ Performance-based incentives✅ Medical insurance✅ Annual leave✅ Career growth opportunities<br>???? Apply Now???? Email: info@metta.aeSubject: Application – Senior IT Support Engineer???? Website: www.metta.ae???? General Enquiries: +91 7700 926 489<br>For a faster review, please submit your application via email.<br>About Metta Global Ventures Metta Global Ventures is a UAE-focused recruitment and HR consulting firm connecting skilled professionals with verified career opportunities across high-growth industries.<br>This opportunity is being managed by Metta Global Ventures on behalf of a reputed client. Employer details will be shared with shortlisted candidates during the recruitment process.<br>#Hiring #ITSupport #Senior ITSupport #Technology Jobs #Dubai Jobs #UAEJobs #ITCareers #Recruitment #Metta Global Ventures

Company Description<br>About Amer Al Ghurair<br>Founded in 1996, Amer Al Ghurair has grown into one of Dubai’s trusted real estate companies, with nearly three decades of experience in property development, property management, leasing, and real estate services. The company is committed to delivering high-quality developments and innovative real estate solutions while maintaining the highest standards of professionalism, integrity, and customer service. With a growing portfolio of residential and commercial properties across Dubai, Amer Al Ghurair continues to create sustainable communities and long-term value for investors, property owners, and residents. (ameralghurair.com)<br>Junior IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.

<p>We are looking for a skilled and customer-focused IT Support Specialist to provide technical assistance and maintain the smooth operation of our company’s IT systems. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting employees with technical problems, and ensuring reliable performance of computer systems, networks, and applications.</p>

<p>We are looking for a skilled and customer-focused IT Support Specialist to provide technical assistance and maintain the smooth operation of our company’s IT systems. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting employees with technical problems, and ensuring reliable performance of computer systems, networks, and applications.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Trans Skills is an HRIS solutions business offering services from hiring to payroll processing and payments. Founded in 2008 and headquartered in Dubai, we offer a comprehensive suite of products and services to help businesses source, onboard, ensure compliant global employment and payroll, and facilitate salary and statutory payments in over 140 countries. Trans Skills is also a global EOR provider with specialty recruitment and staffing solutions across the Middle East and Africa. We have a global network of 32 offices serving clients in more than 40 countries worldwide.</p><br><br>Job Description<br><p>Degree in Computer Science, Cyber Security, Information Technology, Information Systems, or any similar related qualification.</p><br><p>Fresher to 2 years experience with Family Book are welcome to apply.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Role Description The IT Manager / Strategy Manager is responsible for leading technology initiatives while supporting the development and execution of business strategies that drive operational excellence, digital transformation, and long-term organizational growth. This role bridges information technology and strategic planning by aligning technology capabilities with business objectives and ensuring the successful delivery of strategic initiatives. Key responsibilities include developing and implementing IT strategies, technology roadmaps, and business improvement plans that support organizational priorities. The role evaluates business needs, identifies technology opportunities, and recommends innovative solutions that improve efficiency, scalability, security, and overall business performance. The position oversees IT projects, system implementations, and process optimization initiatives while ensuring effective resource planning, risk management, and stakeholder communication. It collaborates with cross-functional teams to gather business requirements, define project objectives, and translate strategic goals into practical technology solutions. The role analyzes business performance, operational processes, market trends, and emerging technologies to identify opportunities for continuous improvement and competitive advantage. It also prepares strategic reports, business cases, performance dashboards, and recommendations to support executive decision-making. In addition, the role contributes to governance, policy development, technology standards, cybersecurity awareness, and organizational change initiatives while promoting best practices in project management, digital innovation, and business strategy execution. Qualifications Strong understanding of information technology management, business strategy, digital transformation, project management, and organizational planning. Ability to align technology initiatives with business objectives. Knowledge of enterprise systems, IT infrastructure, cloud technologies, cybersecurity principles, business process improvement, and technology governance. Familiarity with enterprise architecture and IT service management concepts is an advantage. Proficiency in project management methodologies, business analysis, data analysis, reporting tools, spreadsheet applications, and business intelligence platforms. Strong analytical, strategic thinking, and problem-solving skills with the ability to evaluate business challenges, assess technology solutions, and develop actionable recommendations. Excellent leadership, communication, and stakeholder management skills with the ability to collaborate effectively across technical and business teams, present strategic recommendations, and manage multiple initiatives in a dynamic environment. Strong organizational skills, adaptability, sound judgment, and a commitment to continuous improvement, innovation, and delivering measurable business value through technology and strategic planning.

Role Description The IT Manager / Strategy Manager is responsible for leading technology initiatives while supporting the development and execution of business strategies that drive operational excellence, digital transformation, and long-term organizational growth. This role bridges information technology and strategic planning by aligning technology capabilities with business objectives and ensuring the successful delivery of strategic initiatives. Key responsibilities include developing and implementing IT strategies, technology roadmaps, and business improvement plans that support organizational priorities. The role evaluates business needs, identifies technology opportunities, and recommends innovative solutions that improve efficiency, scalability, security, and overall business performance. The position oversees IT projects, system implementations, and process optimization initiatives while ensuring effective resource planning, risk management, and stakeholder communication. It collaborates with cross-functional teams to gather business requirements, define project objectives, and translate strategic goals into practical technology solutions. The role analyzes business performance, operational processes, market trends, and emerging technologies to identify opportunities for continuous improvement and competitive advantage. It also prepares strategic reports, business cases, performance dashboards, and recommendations to support executive decision-making. In addition, the role contributes to governance, policy development, technology standards, cybersecurity awareness, and organizational change initiatives while promoting best practices in project management, digital innovation, and business strategy execution. Qualifications Strong understanding of information technology management, business strategy, digital transformation, project management, and organizational planning. Ability to align technology initiatives with business objectives. Knowledge of enterprise systems, IT infrastructure, cloud technologies, cybersecurity principles, business process improvement, and technology governance. Familiarity with enterprise architecture and IT service management concepts is an advantage. Proficiency in project management methodologies, business analysis, data analysis, reporting tools, spreadsheet applications, and business intelligence platforms. Strong analytical, strategic thinking, and problem-solving skills with the ability to evaluate business challenges, assess technology solutions, and develop actionable recommendations. Excellent leadership, communication, and stakeholder management skills with the ability to collaborate effectively across technical and business teams, present strategic recommendations, and manage multiple initiatives in a dynamic environment. Strong organizational skills, adaptability, sound judgment, and a commitment to continuous improvement, innovation, and delivering measurable business value through technology and strategic planning.

Role Description The IT Manager / Strategy Manager is responsible for leading technology initiatives while supporting the development and execution of business strategies that drive operational excellence, digital transformation, and long-term organizational growth. This role bridges information technology and strategic planning by aligning technology capabilities with business objectives and ensuring the successful delivery of strategic initiatives. Key responsibilities include developing and implementing IT strategies, technology roadmaps, and business improvement plans that support organizational priorities. The role evaluates business needs, identifies technology opportunities, and recommends innovative solutions that improve efficiency, scalability, security, and overall business performance. The position oversees IT projects, system implementations, and process optimization initiatives while ensuring effective resource planning, risk management, and stakeholder communication. It collaborates with cross-functional teams to gather business requirements, define project objectives, and translate strategic goals into practical technology solutions. The role analyzes business performance, operational processes, market trends, and emerging technologies to identify opportunities for continuous improvement and competitive advantage. It also prepares strategic reports, business cases, performance dashboards, and recommendations to support executive decision-making. In addition, the role contributes to governance, policy development, technology standards, cybersecurity awareness, and organizational change initiatives while promoting best practices in project management, digital innovation, and business strategy execution. Qualifications Strong understanding of information technology management, business strategy, digital transformation, project management, and organizational planning. Ability to align technology initiatives with business objectives. Knowledge of enterprise systems, IT infrastructure, cloud technologies, cybersecurity principles, business process improvement, and technology governance. Familiarity with enterprise architecture and IT service management concepts is an advantage. Proficiency in project management methodologies, business analysis, data analysis, reporting tools, spreadsheet applications, and business intelligence platforms. Strong analytical, strategic thinking, and problem-solving skills with the ability to evaluate business challenges, assess technology solutions, and develop actionable recommendations. Excellent leadership, communication, and stakeholder management skills with the ability to collaborate effectively across technical and business teams, present strategic recommendations, and manage multiple initiatives in a dynamic environment. Strong organizational skills, adaptability, sound judgment, and a commitment to continuous improvement, innovation, and delivering measurable business value through technology and strategic planning.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring: IT Freelance (Project-Based)</p><p>We are looking for an experienced IT Freelancer to support the setup and optimization of our IT infrastructure.</p><p>Scope of Work:</p><ul><li><p>Set up Microsoft 365 for Masaha, including 5 primary email accounts (2 with email aliases)</p></li><li><p>Coordinate with the development team to migrate website hosting to Microsoft Azure UAE servers</p></li><li><p>Set up a secure password vault for all company accounts and credentials</p></li><li><p>Connect all website forms and workflows to the appropriate email inboxes</p></li><li><p>Configure cloud storage and file management using Microsoft OneDrive</p></li><li><p>Review and optimize software subscriptions, ensuring cost efficiency and VAT compliance</p><br><br></li></ul><p>� Location: Abu Dhabi</p><p>� Salary: (TBC)</p><br><p>If you're interested, please send your CV and a brief summary of your relevant experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Proven experience with Microsoft 365 administration</p></li><li><p>Experience with Microsoft Azure hosting and migrations</p></li><li><p>Knowledge of Microsoft OneDrive and cloud storage solutions</p></li><li><p>Strong understanding of IT security and password management</p></li><li><p>Ability to work independently and coordinate with third-party developers</p></li></ul><p></p></section>

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

Together we make a difference <br><br>We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world.<br><br>Join our Digital IT team as an IT Specialist in Dubai, UAE, where you will play a key role in managing cloud infrastructure and application administration within a dynamic and fast-paced environment.<br><br>What are my responsibilities?<br><br>Work within a Dev Ops environment and support rapid infrastructure deployments in collaboration with software developers. Support 24/7 IT operations, including system monitoring and incident response. Administer cloud-based systems, including installation, configuration, patching, and security management. Monitor applications and infrastructure proactively to ensure service availability. Handle incidents and problems, ensuring resolution within agreed SLAs. Manage software deployments, upgrades, and system enhancements. Support technologies such as Docker, SQL, Mongo DB, APIs, and Data Ops tools such as Stream Sets. Support application environments involving Enterprise Java, VB, and Git Hub. Perform Windows and Linux server installation, administration, and maintenance. Support IT network administration and related operational activities.<br><br>What do I need to qualify for the role?<br><br>Bachelor’s degree in Computer Science, IT Engineering, or a related field. Minimum 3 years of experience in cloud infrastructure and services. Hands-on experience with databases, end-user applications, and system administration. Experience with Enterprise Java, VB, and Git Hub applications. Strong knowledge of cloud system administration, including configuration, patching, and security. Relevant IT certifications would be an advantage. Ability to work in shifts and manage responsibilities independently under pressure. Strong problem-solving, critical-thinking, organization, and time-management skills. Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.</p><br><br><p><strong>About Eaton</strong></p><br><br><p>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology&nbsp;and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</p><br><br>As an <strong>IT Channel Sales Manager</strong>, you will play a critical role in driving revenue growth through a high-performing partner ecosystem. You’ll be responsible for developing, managing, and expanding our network of channel partners—including resellers, distributors, system integrators, and value-added partners—ensuring they are enabled, engaged, and aligned with our sales strategy.<br><br>What you’ll do: <br><ul><li>Develop and execute a channel sales strategy to drive growth through partners</li><li>Identify, recruit, and onboard new resellers, distributors, and system integrators</li><li>Build and maintain strong relationships with channel partners</li><li>Drive revenue by managing partner pipelines, forecasts, and joint business plans</li><li>Enable partners through training, tools, and ongoing sales support</li><li>Collaborate with marketing on partner campaigns, programs, and incentives</li><li>Monitor partner performance and optimise the partner ecosystem</li><li>Provide market insights, track competitor activity, and report on channel performance</li></ul><br>Qualifications: <br><ul><li>6–8 years of experience in <strong>IT channel sales or partner management</strong></li><li>Bachelor’s degree in Engineering (Electrical preferred) or equivalent experienc</li></ul><br>Skills: <br><ul><li>Strong communication and presentation skills</li><li>Proven ability to build and manage partner relationships</li><li>Experience working with distributors, resellers, or system integrators</li><li>Knowledge of&nbsp;<strong>electrical products / instrumentation</strong> is highly desirable</li><li>Commercially driven, with a track record of achieving revenue targets</li><li>Proficient in Microsoft Office and CRM tools</li></ul><br>What We Offer: <br><ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry</li><li>Work in a company that is commitment to Inclusion &amp; Diversity and Sustainability</li><li>Annual mentoring program, Eaton University, a reward, and recognition system</li><li>Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide</li><li>Strong, agile and diverse team locally and globally</li><li>Strong processes and state-of-the-art systems and tools</li><li>Structured employee development processes, open feedback culture with development plans</li><li>Detailed induction support and well-structured onboarding</li><li>Balance your work and life with a hybrid worktime model</li></ul><br><br><p><strong>Living and Working in Dubai:</strong></p><br><br><p>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><br><p><br>#LI-KK1</p><br><br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process.&nbsp;All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.&nbsp;</span></p><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job summary</p> <p>The IT Services Officer provides technology support to teachers and students in the use of classroom technology, as well as training and integration of technology tools into regular curriculum. This position exists to improve student learning and to enhance the students’ experience through the use of technology. In addition, this position is responsible for managing the schools’ IT assets and networking &amp; connectivity for staff, teachers and classrooms.</p> <p>Key responsibilities<br>• Manage their own daily activities and he team (if applicable) to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements defined in the client contract and based on established objectives.<br>• Provide instructional technology coaching to teachers, by developing and delivering professional development sessions on technology as a teaching tool.<br>• Provide on-demand integration coaching.<br>• Work with teachers to design engaging lessons that incorporate technology.<br>• Monitor performance of teachers to ensure they are gaining new technology skills.<br>• Provide on-site desktop support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications.<br>• Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> <b>Gender</b> </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Male </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About Vasaga Studio :<br>Vasaga Studio is a Dubai-based digital agency working with founders, marketing leaders and product teams across the UAE and the wider GCC. We design and engineer the websites, brand systems, e-commerce storefronts and AI-powered platforms that companies use to win in markets that no longer reward mediocre work.</p><br><br><br><p>We work with ambitious founders, businesses, and organisations that understand visibility doesn't happen by accident. Every campaign, story, and strategy we create is designed to drive meaningful awareness, engagement, and growth.</p><br><br><p>Our work sits at the intersection of reputation, creativity, and business results.</p><br><br><br><p>Our Team</p><br><br><ul><li>Vasaga Studio is intentionally small, ambitious, and highly collaborative.</li><li>You'll work directly with our CEO and alongside our PR, content, and digital specialists to help shape client relationships and agency growth.</li><li>We don't believe in unnecessary layers of management, endless meetings, or rigid sales scripts.</li><li>You'll have autonomy, ownership, and the freedom to approach opportunities in your own way.</li><li>If you spot an opportunity, pursue it.</li><li>If you discover a better way to do something, suggest it.</li><li>If a client needs an unexpected solution, help us find it.</li><li>We trust smart people to make good decisions.</li><li>This opportunity is ideal for individuals who possess strong personal, corporate, community, or professional networks and wish to earn through a highly rewarding commission-based structure without fixed working hours.</li></ul><br><p>What You'll Work On</p><br><br><p>Your primary focus will be helping Vasaga Studio grow by identifying, engaging, and closing new client opportunities across the UAE, US and international markets.</p><br><br><br><p>Services to Promote</p><br><br><ul><li>Website Design &amp; Build.</li><li>Digital Marketing</li><li>Business Consultancy</li><li>E-Commerce Development</li><li>AI Solutions</li></ul><br><p>Key Responsibilities</p><br><br><ul><li>Generate new IT business through personal and professional networks.</li><li>Develop relationships with corporate clients, IT partners, and community groups.</li><li>Promote Vasaga Studio's Information Technology / Marketing services.</li><li>Identify new business opportunities and referral channels.</li><li>Coordinate with the Vasaga Studio operations team to ensure smooth service delivery.</li><li>Build long-term client relationships and repeat business opportunities.</li></ul><br><p>Who We Are Looking For</p><br><br><ul><li>Individuals with strong networking and sales abilities.</li><li>Existing client base, referral network, corporate contacts, or community connections preferred.</li><li>Experience in Web Agency, Digital Agency, Technology Company, Real Estate, sales, or business development is an advantage.</li><li>Self-motivated individuals capable of generating business independently.</li><li>Strong communication and relationship-building skills.</li></ul><br><p>What We Offer</p><br><br><ul><li>Attractive commission structure.</li><li>Unlimited earning potential.</li><li>Flexible working arrangement.</li><li>Full operational and back-office support.</li><li>Access to Vasaga Studio's Expertise and service network.</li><li>Opportunity to grow with a rapidly expanding AI &amp; IT company.</li></ul><br><p>Important Note</p><br><br><ol><li>This is a commission-based opportunity and does not include a fixed monthly salary, Visa sponsorship etc.</li><li>Preference will be given to candidates who can demonstrate existing networks, business development capabilities, or a proven ability to generate IT / Marketing related sales.</li><li>Chance to be one of the core members in a growth startup</li></ol><br><p>How to Apply: Answer few questions mentioned in further steps and please send your CV along with a brief summary of your experience and connections within the IT / Marketing / Digital Agency sector. Other sector(s) also welcome basis business alignment.</p><br><br><p>We're less interested in polished corporate language and more interested in understanding how you think.</p><br><br><p>Be yourself.</p><br><br><p>We're hiring people, not resumes.</p><br><br> <br><br> </div>

<p>Position Title: IT Director Employment Type: Full Time Salary: depending on experience and qualifications plus family benefits Job Location: Dubai, UAE About the Client: A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE Job Description: - Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems - Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue - Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling - Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments - Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks</p><p>Qualifications: - Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity. - Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred - Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred - Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage - Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks</p>

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence