Logistics Manager Jobs in UAE

Location: Sharjah Employment Type: Full-Time Industry: Marble, Granite & Natural Stone / Construction / Fit-Out<br>Lead Landmark Projects. Drive Excellence. Make an Impact. We are looking for an experienced and driven Senior Project Manager to take ownership of prestigious marble, granite, and natural stone projects from initial planning through fabrication, installation, and final handover. This is an exciting opportunity for a strong project leader who enjoys working in a fast-paced environment, coordinating multiple teams, solving challenges, and delivering high-quality projects that make a visible impact.<br>What You’ll Be Responsible For<br>Take full ownership of project delivery, ensuring projects are completed on time, within budget, and to the highest quality standards. Lead projects from commencement through final handover, managing schedules, milestones, resources, and execution plans. Coordinate seamlessly with clients, consultants, contractors, suppliers, factory, production, procurement, logistics, and site teams. Review drawings, specifications, BOQs, contracts, and scope of work to ensure smooth execution. Drive the process from shop drawings, material approvals, samples, mock-ups, and site measurements through fabrication, delivery, and installation. Ensure strong coordination between factory production and site requirements, minimizing delays, material shortages, and rework. Monitor project progress, productivity, manpower, material utilization, quality, and overall performance. Ensure stone fabrication, finishing, packing, delivery, and installation meet approved drawings and required quality standards. Proactively identify risks, technical issues, delays, and resource requirements—and take decisive corrective action. Monitor project budgets, costs, variations, claims, wastage, rework, and profitability. Work closely with commercial and quantity surveying teams on valuations, variations, claims, and financial matters. Lead project meetings and provide clear, accurate progress reports to senior management. Build strong relationships with clients and consultants while ensuring a high level of satisfaction. Lead and mentor Project Engineers, Site Engineers, Supervisors, and project teams. Ensure sites have the required manpower, materials, tools, and equipment to maintain progress. Maintain strict compliance with approved drawings, specifications, quality standards, safety requirements, and contractual obligations. Oversee inspections, snagging, rectification, testing, and final handover. Ensure accurate and timely project documentation, approvals, reports, variations, claims, and handover records.<br>What We’re Looking For We want a hands-on project leader who understands that successful stone projects require more than managing a schedule—you need to understand the connection between design, production, logistics, installation, quality, cost, and client expectations.<br>You should have:Proven experience as a Senior Project Manager / Project Manager in marble, granite, natural stone, architectural stone, façade, fit-out, or a related construction environment. Strong knowledge of stone fabrication and installation processes. Experience managing projects from factory to site and final handover. Strong commercial awareness and understanding of project budgets, variations, claims, and profitability. Excellent leadership, communication, negotiation, and problem-solving skills. The ability to manage multiple priorities and make confident decisions under pressure. Strong stakeholder-management skills with clients, consultants, contractors, suppliers, and internal teams. A track record of delivering projects successfully within agreed timelines, budgets, and quality requirements.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.</p><br><p>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs</p><br><p>We are looking to hire a Account Manager - Partner Success &amp; Sales who will work directly with used car dealers to understand their business needs, upsell relevant services, and grow mutual revenue. Your success will be measured by partner retention, service adoption, and overall business growth.</p><br><p><strong>In this role, you will:</strong></p><br><ul><li>Handle Partner Relationship Management: Act as the main point of contact for a portfolio of partners, ensuring strong relationships and consistent engagement.</li><li>Identify opportunities and pitch our financing, insurance, and car evaluation services to existing partners.</li><li>Drive adoption of services that increase penetration and generate commission revenue for partners</li><li>Understand partner workflows and recommend customized service bundles that enhance their operations.</li><li>Monitor partner performance, identify trends, and take proactive steps to optimize outcomes.</li><li>Onboard new partners and train them on how to effectively use our platform and services.</li><li>Work with sales, operations, product, and customer support to deliver a smooth partner experience.</li></ul> </div>

<br><ul><li><p>Manage the end-to-end manpower planning and staffing process for existing and new stores, ensuring workforce requirements are met efficiently for both Dubai and Sharjah regions.</p></li><li><p>Oversee local and international recruitment activities, including candidate sourcing, screening, interviews, and final selection in compliance with UAE labor regulations.</p></li><li><p>Coordinate with recruitment agencies, overseas partners, and local manpower supply companies to meet temporary and permanent staffing requirements.</p></li><li><p>Ensure all recruitment processes comply with UAE Labour Law, MOHRE guidelines, and embassy regulations.</p></li><li><p>Prepare and manage job orders, employment contracts, service agreements, and documentation related to hiring and staff deployment.</p></li><li><p>Oversee visa processing, entry/exit formalities, MOFA attestations, medical tests, Emirates ID procedures, and mobilization of overseas employees.</p></li><li><p>Coordinate with government authorities and external stakeholders including Embassies, Consulates, ICP, GDRFA, MOHRE, Tasheel, and Tawjeeh.</p></li><li><p>Manage employee relations, addressing grievances, disciplinary cases, and workplace concerns while ensuring fair and consistent resolution.</p></li><li><p>Ensure full compliance with company HR policies, UAE labor laws, visa regulations, and accommodation standards.</p></li><li><p>Maintain accurate employee records, HR documentation, contracts, and personnel files, ensuring timely updates and proper filing.</p></li><li><p>Review and approve HR administrative documents, including promotions, resignations, salary certificates, NOCs, IDTM approvals, and employment confirmations.</p></li><li><p>Prepare and present HR reports, workforce analytics, and KPIs to management to support strategic decision-making.</p></li><li><p>Monitor and control HR/PR department expenses, vendor bills, visa costs, and recruitment budgets, ensuring proper approvals and timely settlements.</p></li><li><p>Coordinate staff accommodation, transportation, travel arrangements, and logistics for employees and overseas recruits.</p></li><li><p>Manage employee welfare and engagement initiatives, including surveys, recognition programs, and retention activities to improve workplace culture.</p></li><li><p>Handle employee medical insurance pending for approval, hospital cases, and emergency staff situations, ensuring timely approvals and support.</p></li><li><p>Lead and supervise the HR, PRO, and administrative teams across regions, ensuring efficient service delivery and completion of government-related processes.</p></li><li><p>Implement HR systems and digitalization initiatives in coordination with the Head Office IT/HR team to improve operational efficiency.</p></li><li><p>Support succession planning, internal talent development, and leadership pipeline initiatives to strengthen organizational capability.</p></li><li><p>Partner with senior management and operations teams to align HR strategies with business goals and ensure effective workforce management across all locations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Educational Qualifications: MBA – Human Resource Professional Experience: 5–10 years of progressive HR experience as HR Assistant Manager/ Sr. HR Executive. Functional Knowledge: Strong knowledge of UAE Labour Law, MOHRE procedures, GDRFA/Immigration processes, and employment compliance. Technical Knowledge: Proficiency in HR systems such as SAP, SuccessFactors, or similar HRMS platforms. Certification: </p><p><strong>Key Skills and Competencies</strong></p><ul><li><p>HR Operations Management</p></li><li><p>Employee Relations & Communication</p></li><li><p>Recruitment & Talent Acquisition</p></li><li><p>Problem-Solving & Decision-Making</p></li><li><p>Labour Law & Compliance Knowledge</p></li><li><p>Multi-Tasking & Time Management</p></li><li><p>Leadership & Team Support</p></li><li><p>HR Analytics & Reporting</p></li><li><p>Stakeholder & Cross-Functional Coordination</p></li></ul>

<ul><li><p>Prepare monthly financial statements, Profit & Loss (P&L) statements, management reports and financial summaries</p></li><li><p>Analyze P&L performance, revenue, expenses, margins and profitability, and provide insights to management</p></li><li><p>Manage and supervise the Accounts team, ensuring accuracy, timely completion of tasks and proper financial controls</p></li><li><p>Oversee bank, supplier and customer account reconciliations</p></li><li><p>Monitor outstanding receivables and follow up on collections</p></li><li><p>Manage cash flow and highlight potential cash-flow gaps and financial risks to management</p></li><li><p>Support budgeting, forecasting and financial planning</p></li><li><p>Monitor actual expenditure against approved budgets and analyze variances</p></li><li><p>Analyze landed costs, purchasing costs, logistics expenses and other associated costs</p></li><li><p>Monitor margins and profitability across products and accounts</p></li><li><p>Prepare cost analysis to support pricing and commercial decisions</p></li><li><p>Prepare ROI analysis for marketing activities, events, promotions and other company investments</p></li><li><p>Prepare periodic financial and performance reports for management</p></li><li><p>Coordinate invoicing, dispatch-related financial documentation and reconciliations</p></li><li><p>Support VAT, audit and other financial compliance requirements</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Accounting, Finance or a related field</p><ul><li><p>Minimum 3–7 years of relevant accounting/finance experience, with experience supervising or managing an Accounts team</p></li><li><p>UAE experience Mandatory</p></li><li><p>Strong knowledge of P&L, financial reporting, cash-flow management, costing, budgeting and reconciliations</p></li><li><p>Strong analytical skills with the ability to provide meaningful financial insights to management</p></li><li><p>Advanced Excel skills and good knowledge of accounting/ERP systems</p></li><li><p>Experience in pharmaceutical, medical, trading or distribution companies would be an advantage</p></li><li><p>Strong leadership skills with the ability to manage a team, work independently and coordinate effectively across departments</p></li></ul>

<ul><li>Oversee all catering operations, from menu planning and client consultations to event execution and post-event analysis, ensuring seamless service delivery.</li><li>Develop and implement innovative culinary concepts and service standards to elevate the guest experience and stay ahead of industry trends.</li><li>Manage budgets, control costs, and optimize profitability by negotiating with suppliers, minimizing waste, and implementing efficient operational strategies.</li><li>Lead, train, and motivate a diverse team of chefs, servers, and support staff, fostering a positive and high-performance work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.</li><li>Minimum of 7-10 years of progressive experience in catering management or food service operations, with a proven track record of success.</li><li>Possession of relevant certifications such as ServSafe Manager, Certified Food Protection Manager (CFPM), or equivalent.</li><li>Extensive experience in diverse catering environments, including corporate events, weddings, and large-scale banquets.</li></ul>

Job title: Manager - EV & Operations Location: Dubai, United Arab Emirates<br>About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Manager - EV & Operations who can help us move even faster.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.<br>noon’s mission: Every door, every day.<br>What you'll do:<br>Manage the day-to-day performance, availability, and utilization of the EV fleet supporting last-mile deliveries, ensuring high vehicle uptime and readiness across all delivery hubs and darkstores. Monitor vehicle health, range efficiency, and operational metrics, and establish processes for EV allocation, rider assignment, and fleet rotation. Oversee the deployment, capacity planning, and maintenance of charging infrastructure, ensuring alignment with rider shifts and operational demand while optimizing charging schedules to minimize downtime and electricity costs. Coordinate with facility teams and external vendors to support infrastructure upgrades and ensure reliable charging operations. Manage relationships with EV manufacturers, battery providers, charging vendors, and leasing partners, ensuring adherence to service level agreements related to vehicle availability, maintenance, and warranty claims. Lead procurement initiatives and vendor negotiations to support EV fleet expansion and cost optimization. Implement preventive maintenance programs, monitor repair turnaround times and maintenance costs, and work with service partners to resolve issues quickly and minimize fleet downtime. Support leadership in scaling the EV fleet and evaluate emerging technologies to help develop a long-term roadmap for sustainable last-mile mobility.<br>What you'll need:<br>Bachelor Degree in Management, Engineering, or related field5-7 years of experience in logistics, consulting, engineering, or delivery operations, preferably in e-commerce, food delivery, or last-mile logistics Strong negotiation and relationship management skills Data-driven mindset with the ability to analyze operational performance Ability to work in a fast-paced environment and handle multiple stakeholders Good analytical skills with proficiency in Excel/GSheets Good communication and coordination skills Capable of working in highly ambiguous situations comfortably Ability to accommodate flexibility in the work schedule<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

???? We're Hiring: Workflow Optimization Manager (Process Mapping / Digital Operations / Automation)???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a forward-thinking organization committed to improving business performance through operational excellence, digital innovation, and continuous process optimization. By leveraging modern technologies and collaborative problem-solving, we help streamline workflows, enhance productivity, and support sustainable growth across global operations. Our remote-first culture encourages innovation, agility, and knowledge sharing while empowering professionals to make a measurable impact. The Role As a Workflow Optimization Manager, you will lead initiatives that analyze, redesign, and improve business workflows across multiple functions. You will work closely with cross-functional teams to identify operational bottlenecks, implement process improvements, and support workflow automation initiatives that drive efficiency and scalability. This part-time, fully remote opportunity offers the flexibility to lead meaningful operational transformation projects while collaborating with international teams. Key Responsibilities Lead workflow optimization initiatives to improve operational efficiency and business performance. Analyze, document, and redesign business processes using process mapping methodologies. Identify workflow bottlenecks and recommend practical automation opportunities. Collaborate with cross-functional teams to implement process improvements and digital operations initiatives. Support workflow automation projects that enhance productivity and operational scalability. Develop and maintain process documentation, standards, and operational best practices. Monitor workflow performance metrics and recommend continuous improvements. Coordinate operational improvement projects and ensure timely delivery of key initiatives. Communicate project progress and recommendations to business stakeholders. Foster a culture of innovation, collaboration, and continuous operational improvement. Requirements Bachelor's degree or equivalent qualification is preferred. Minimum of 3+ years of professional work experience is preferred. Strong understanding of process improvement, workflow optimization, and business operations. Knowledge of process mapping methodologies and digital operations best practices. Familiarity with workflow automation concepts and continuous improvement frameworks. Proficiency in analyzing operational data and implementing practical process improvements. Ability to manage multiple priorities and projects in a fully remote working environment. Strong communication, organizational, analytical, and stakeholder management skills. Ability to collaborate effectively with cross-functional and distributed teams. A proactive mindset with a passion for operational excellence, innovation, and continuous improvement. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunities to lead workflow transformation and digital operations initiatives. Exposure to international projects focused on process optimization, automation, and business improvement. Professional development and leadership growth opportunities within operational excellence and digital transformation. A collaborative and inclusive remote culture that values innovation, efficiency, and continuous learning.

Job Description – Business Development Manager Department: Business Development / Sales Employment Type: Full-Time Location: Dubai Reporting To: Business Development Manager / Head of Sales<br>Job Summary We are looking for a motivated and results-driven Business Development Manager to identify new business opportunities, generate qualified leads, develop client relationships, and contribute to revenue growth. The ideal candidate should have strong communication, negotiation, presentation, and relationship-building skills. Key Responsibilities Identify and generate new business opportunities through cold calling, email, networking, referrals, social media, and market research. Build and maintain a strong pipeline of prospective clients. Contact potential clients to understand their requirements and present suitable products/services. Conduct client meetings, presentations, demonstrations, and follow-ups. Develop and maintain strong relationships with new and existing clients. Prepare proposals, quotations, presentations, and commercial documents. Negotiate with prospects and support the sales team in closing deals. Conduct market and competitor research to identify new opportunities. Maintain accurate client and lead information in the CRM. Coordinate with internal teams to ensure smooth onboarding and service delivery. Track sales activities, pipeline status, conversions, and revenue against targets. Prepare regular business development and sales reports for management. Achieve monthly, quarterly, and annual business development targets. Required Skills Excellent verbal and written communication skills. Strong negotiation and presentation abilities. Good interpersonal and relationship-management skills. Proactive, confident, and target-oriented approach. Ability to generate leads and convert prospects into customers. Good knowledge of MS Office and CRM tools. Strong follow-up and time-management skills. Ability to work independently as well as with cross-functional teams. Qualification & Experience Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. Experience: 5+ years in Business Development, Sales, Client Servicing, or a related role. Freshers with excellent communication and sales aptitude may also be considered. Key Performance Indicators (KPIs) Qualified leads generated Client meetings/demo conversions New customers acquired Conversion/closure rate Revenue generated Pipeline value Client retention and repeat business Achievement of monthly/quarterly sales targets

Job Purpose<br>The profile is an integral component of the UAB Corporate Banking; to manage the governance and compliance regulatory requirements of the bank within Corporate Banking (CB), taking day to day responsibility for the gaps in adherence identified during both internal and external compliance audits, overseeing the end-to-end implementation of identified improvement areas to ensure CB aligns to the regulations and compliance expectations. Facilitating transformation initiatives across all areas of Corporate Banking with an objective to create future state processes, procedures and systems using recognised best practice methodologies, completion of projects related to Central Bank UAE; facilitating remediation task, testing of modules, data entry and data analysis across all the projects that are under CB UAE mandate.<br>Principal Accountabilities<br>Stakeholder Management: Provide support, advice and guidance on Corporate Banking Governance Framework, processes and other regulatory requirements in order to gain their commitment and understanding to the changes required collaborate on related queries to ensure confirmation of agreed resolutions are issued in line with the requirements and process support the team in ensuring adherence of the requirements in timely manner in order to respond to related activities quickly, effectively and within agreed turnaround times (TATs).<br>Risk Management: Conduct internal quality assurance audits, identifying improvement areas and overseeing the implementation of the compliance updates to prepare the department ahead of an external auditdevelop and oversee internal control systems, in-order-to prevent or deal with violations of external regulatory guidelines and internal policies. Perform adequate care and due diligence in day-to-day conduct to protect the bank from financial and non-financial loss and compliance with the UAE banking legislation and regulations. Adhere to legal, corporate and regulator procedures to ensure the banks full compliance.<br>Reporting and Record Keeping: Monitor, track, analyse and report findings, taking necessary action and controls in order to adhere to the regulations, maintain/update records and information related to regulatory/compliance requirements. Manage and track project deliverables, maintaining complete and updated information of the status of projects, reporting on potential issues in order to keep the relevant CB coverage teams updated on progress. Oversee the submission and maintenance of Management Information System (MIS) in order to report daily activities to relevant teams including the Line Manager.<br>Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems<br>Policies, Processes, Systems and Procedures: Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.<br>Customer Service: Demonstrate Our Promise and apply the UAB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.<br>Qualification & Experience<br>Bachelor's degree in business administration, finance, or appropriate alternative qualification (e.g. Lean Sigma Black Belt) At least 10 years of experience in banking or financial services. Competent in achieving innovative process improvements. Knowledge of banking operations & compliance and regulatory requirements An understanding of corporate governance and risk management Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with internal and external stakeholders. Strong analytical and problem-solving skills, with the ability to develop and implement data-driven solutions. Ability to analyze and interpret data, understand processes, benefit tracking and project reporting. Ability to produce executive level documentation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Senior Manager, CEO Office plays a crucial role in ensuring the CEO of the Group is well-prepared and informed for all strategic engagements. This demanding role involves creating briefing packs, tracking strategic projects, and maintaining key performance indicators. The role also encompasses significant executive communication responsibilities, ensuring that all speeches and communications reflect the CEO’s voice perfectly. Operating at the intersection of intelligence, project delivery, and executive communication, this position requires close collaboration with senior leaders across various sectors and entails maintaining confidentiality and precision in a fast-paced environment.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Executive Briefings</p><p><br></p><ul><li>Produce CEO-grade briefing packs for external meetings, site visits, market tours, business reviews, and institutional engagements.</li><li>Provide information on meeting attendees, commercial significance, essential questions, and key messages to convey.</li></ul><p><br></p><p>Actionable Intelligence</p><p><br></p><ul><li>Track geopolitical, economic, sector, and competitive developments relevant to the Group.</li><li>Convert developments into concise, decision-ready reports for the CEO.</li></ul><p><br></p><p>Meeting Preparation and Follow-Through</p><p><br></p><ul><li>Coordinate preparation cycle for key CEO engagements.</li><li>Capture and track outcomes, decisions, responsible parties, and timelines post-meetings.</li><li>Ensure timely closure of follow-up actions.</li></ul><p><br></p><p>Strategic Project and Performance Tracking</p><p><br></p><ul><li>Maintain an updated view of agreed priority projects, monitoring milestones and risks.</li><li>Keep clear reporting and scorecards for CEO-level priorities, producing insights and performance highlights.</li><li>Identify matters that may require CEO attention.</li></ul><p><br></p><p>Executive Communications and Positioning</p><p><br></p><ul><li>Draft speeches, talking points, and correspondence for the CEO and senior executives.</li><li>Ensure the communications reflect CEO's voice and are audience-appropriate.</li><li>Support positioning of CEO and Group with partners, investors, governments, and media.</li></ul><p><br></p><p>Governance and Team Contribution</p><p><br></p><ul><li>Support the structure and cadence of leadership meetings, offsites, and reviews.</li><li>Ensure agendas, materials, and decision records are concise and useful.</li><li>Contribute actively to CEO Office team, sharing information and taking ownership of tasks.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Exceptional written and spoken English.</li><li>Strong project management skills, with the ability to handle concurrent workstreams.</li><li>Commercial and geopolitical literacy with a focus on regional and Middle East dynamics.</li><li>Proficiency with digital and AI tools to enhance productivity and quality of work.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Minimum of 8 to 10 years in CEO or executive office, strategy consulting, corporate strategy, investment banking, or senior corporate affairs.</li><li>Experience supporting a chief executive or board-level principal, handling sensitive material.</li><li>Ability to research and synthesize complex information quickly and accurately.</li><li>Strong written English skills, capable of producing high-quality executive communications.</li></ul><p><br></p></div>

???? We're Hiring: Allocation Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a data-driven organization committed to optimizing inventory, resources, and product availability through intelligent allocation strategies and operational excellence. Our distributed teams collaborate across Merchandising, Supply Chain, Inventory Management, Procurement, Logistics, Sales, Finance, Operations, Data Analytics, and Executive Leadership to ensure products and resources are allocated efficiently to maximize customer satisfaction, profitability, and business performance. The Role We are seeking an experienced Allocation Manager to lead inventory allocation strategies, demand planning support, and distribution optimization initiatives. The ideal candidate will oversee allocation planning, inventory balancing, replenishment coordination, performance analysis, and cross-functional collaboration while ensuring the right products are available at the right locations and at the right time. Key Responsibilities Develop and implement allocation strategies, inventory distribution frameworks, and replenishment methodologies aligned with organizational objectives and customer demand. Lead allocation planning across warehouses, distribution centers, retail stores, e-commerce channels, regional markets, and fulfillment operations. Collaborate with Merchandising, Supply Chain, Procurement, Demand Planning, Sales, Logistics, Finance, Operations, Data Analytics, and Executive Leadership to optimize inventory availability and business performance. Analyze demand forecasts, sales trends, inventory levels, product lifecycles, seasonality, promotions, and customer purchasing behavior to determine optimal allocation plans. Develop allocation models for new product launches, seasonal collections, replenishment programs, promotional campaigns, and clearance strategies. Monitor inventory movement, stock availability, replenishment cycles, transfer requirements, and distribution performance across all sales channels. Balance inventory investments while minimizing stockouts, overstocks, excess inventory, markdowns, and carrying costs. Coordinate inventory transfers, distribution schedules, warehouse allocations, and cross-functional execution to support business priorities. Establish allocation policies, inventory governance standards, replenishment rules, and service-level objectives. Partner with merchandising and buying teams to optimize assortment performance, inventory productivity, and category profitability. Monitor key performance indicators (KPIs) including inventory turnover, stock availability, sell-through rates, fill rates, stockout frequency, replenishment efficiency, forecast accuracy, inventory aging, gross margin return on inventory investment (GMROII), and allocation accuracy. Conduct allocation reviews, inventory health assessments, root cause analyses, demand evaluations, benchmarking studies, and continuous improvement initiatives. Ensure compliance with inventory control procedures, financial policies, supply chain governance, audit requirements, and organizational standards. Manage allocation budgets, inventory planning systems, analytics platforms, distribution technologies, vendor relationships, and strategic inventory optimization initiatives. Drive digital transformation through artificial intelligence (AI)-powered demand forecasting, predictive inventory allocation, automated replenishment, digital supply chain analytics, workflow automation, and business intelligence solutions. Utilize SAP, Oracle Retail, Blue Yonder, Manhattan Associates, Microsoft Dynamics 365, Microsoft 365, Power BI, Tableau, SQL, Excel, ERP platforms, Warehouse Management Systems (WMS), and inventory optimization tools to improve allocation performance and generate actionable insights. Prepare executive dashboards, allocation performance reports, inventory analyses, replenishment forecasts, operational reviews, financial impact assessments, and strategic recommendations for senior leadership. Lead, mentor, and develop allocation analysts, inventory planners, replenishment specialists, and cross-functional teams while fostering a culture of collaboration, analytical excellence, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Retail Management, Industrial Engineering, Finance, Economics, or a related field. Master's degree in Supply Chain Management, Business Administration (MBA), Operations Management, Logistics, or a related discipline is highly advantageous. Professional certifications such as APICS CPIM, CSCP, Certified Supply Chain Professional (CSCP), Lean Six Sigma, Project Management Professional (PMP), or equivalent are preferred. Minimum 5 years of experience in inventory allocation, merchandise planning, supply chain management, replenishment, inventory management, retail operations, or related roles. At least 2 years of experience managing allocation teams, inventory planning programs, replenishment operations, or distribution optimization initiatives preferred. Strong understanding of inventory allocation, replenishment planning, demand forecasting, inventory optimization, supply chain operations, merchandising principles, warehouse management, financial analysis, and retail performance metrics. Experience with SAP, Oracle Retail, Blue Yonder, Manhattan Associates, Microsoft Dynamics 365, Microsoft Office Suite, Power BI, Tableau, SQL, Excel, ERP platforms, Warehouse Management Systems (WMS), and inventory planning technologies. Familiarity with AI-powered inventory optimization, predictive demand analytics, autonomous replenishment systems, digital supply chain platforms, intelligent forecasting, and advanced inventory analytics is highly advantageous. Strong leadership, communication, stakeholder management, analytical thinking, project management, budgeting, organizational, and problem-solving skills. Ability to manage multiple allocation initiatives while balancing customer demand, inventory investment, operational priorities, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed merchandising, supply chain, warehouse, logistics, vendor, executive, and global stakeholder teams, with occasional travel for distribution center visits, supplier meetings, inventory reviews, and strategic planning sessions as required. What We Offer Fully remote work arrangement with flexible collaboration across global merchandising, supply chain, and inventory management teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and supply chain leadership growth opportunities. Exposure to AI-powered inventory optimization, intelligent allocation platforms, advanced supply chain analytics, and next-generation retail technologies. Collaborative culture focused on innovation, operational excellence, accountability, customer satisfaction, and continuous improvement. Opportunity to optimize inventory performance and drive business success by ensuring the right products reach the right customers at the right time.

Position<br><br>Job Description<br><br>The Deputy Department Manager for Jewelry & Watches will assist the Department Manager in overseeing the operations of the Jewelry & Watches Department. This role involves supporting the Management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Deputy Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with stakeholders.<br><br>Job responsibilities<br><br>Key Responsibilities<br><br>Operational Support:Assist in overseeing daily operations of the Jewelry & Watches Department. Ensure adherence to established procedures for ordering and transferring stock. Participate in setting up and optimizing stock level usage. Follow up with area managers to ensure optimal stock levels. Participate in the development of purchase plans. Sales and Targets:Monitor daily sales and compare against monthly and yearly targets. Support the Department Manager in taking necessary actions to achieve sales goals. Assist in follow-up on sales performance and provide regular updates to the Department Manager. Attend managers’ meetings to review shop performance and provide feedback to the Department Manager. Events Management:Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events…etc) Customer Service:Ensure the highest level of customer service is provided by the team. Address customer needs and resolve issues to exceed their expectations. Team Management:Assist in managing, engaging, and guiding the team. Support the Department Manager in setting objectives and budgets for team members. Provide coaching and training to team members to enhance their performance. Conduct regular one-on-one meetings and mentoring sessions with team members. Supplier and Partner Relations:Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities. Maintain smooth relationships with suppliers and business partners to implement partnerships. CRM Activities:Follow up on CRM activities to ensure 100% contactability and Dior Know compliance. Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team’s individual OTO’s targets are being respected and followed up on

Role : Relationship Manager - Priority Direct<br> Location : Dubai <br><br> Role Purpose:<br><br> The Virtual Relationship Manager (VRM) is responsible for managing and servicing a portfolio of up to 1,000 retail banking customers through digital and telecommunication channels. The VRM acts as the single point of contact for customers, ensuring their banking needs are met promptly and efficiently, while also identifying opportunities to deepen relationships through account upgrades and investment referrals.<br> <br> Key Accountabilities of the role <br><br> <br><br><br> Customer Relationship Management:<br><br> Manage an assigned portfolio up to 1,000 customers via face to face, phone, email, and digital banking channels. Provide personalized service by understanding each customer’s profile, banking habits, and financial needs. Ensure timely handling of customer inquiries, service requests, and complaints with high levels of professionalism and efficiency within agreed turn around time. Build long-term customer trust and satisfaction through proactive engagement and consistent service quality. <br><br><br><br>2. Service Delivery & Support:<br><br> Handle day-to-day banking queries related to accounts, cards, transfers, and digital services.<br><br> Coordinate with internal departments to resolve customer issues promptly. Educate customers on digital banking platforms, self-service tools, and product features. Maintain accurate and up-to-date customer records in CRM systems. <br><br>3. Sales & Business Growth:<br><br> Identify opportunities to upgrade customers from Gold to Diamond based on relationship value, product usage, and income criteria.<br><br> Generate qualified referrals for investment & takaful, to the assigned Investment Advisor. Cross-sell relevant banking products (cards, loans, insurance, FX, etc.) aligned with customer needs and eligibility. <br><br> Achieve monthly and quarterly KPIs and sales targets related to service quality, portfolio growth, and product referrals. <br><br>4. Compliance & Risk Management:<br><br> Ensure all customer interactions comply with bank policies, service standards, and regulatory guidelines (KYC, AML, etc.).<br><br> Always maintain confidentiality of customer information. Adhere to quality assurance and service-level protocols in all communications<br> <br><br><br> <br><br><br><br>Specialist Skills / Technical Knowledge Required for this role:<br> <br><br>Key Performance ( KPIs):<br><br> Customer satisfaction and retention rate. Number of successful account upgrades (Gold → Diamond). Number of qualified investment (number of Khuttati plans, Smart Sukuk portfolios) & takaful referrals. Successful cross sell & referral of Banking products (Cards, Home Finance, Personal Finance, Auto Finance, FX). Response time and service resolution rate. Adherence to compliance and quality standards. <br><br>Qualifications & experience:<br><br> Bachelor’s degree in business, Finance, or related field. Minimum 2–4 years of experience in retail banking, customer service, or relationship management (preferably in a virtual or call-center environment). Strong knowledge of banking products, customer segmentation, and digital channels. Excellent communication and interpersonal skills (Arabic and English preferred). Proven ability to work with targets and KPIs in a structured environment. Proficiency in CRM tools, Microsoft Office, and digital banking platforms. <br><br>Core Competencies:<br><br> Customer-Centric Mindset. Sales Orientation. Communication & Influencing Skills. Problem-Solving & Decision-Making. Time Management & Multitasking. Attention to Detail. Team Collaboration.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Internal Audit Manager (UAE National Only)</strong></span></p><br><p><span>In line with the UAE Government’s strategy in empowering and developing nationals, Emirates Islamic is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our EI family.</span></p><br><p><span>The incumbent will support the Head of Internal Audit / Portfolio Head / Portfolio Lead in providing internal audit services for EI and will be a subject matter expertise for Financial Crime Compliance, Retail Banking and Banking Operations. He/she will undertake business process audits, project assignments and ad hoc review work under supervision.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Develop and deliver an audit service focused on control environment improvements that protect and enhance the group's financial position.</span></p><br></li><li><p><span>Ensure audit findings are timely addressed</span></p><br></li><li><p><span>Conduct audits which are perceived to add value to the business</span></p><br></li><li><p><span>Ensure Internal Audit is contemporary and innovative to drive efficiency / quality of service</span></p><br></li><li><p><span>Maintain professional working relationship with business stakeholders</span></p><br></li><li><p><span>Audit job completion, documentation and reporting in line with Audit Manual / standards</span></p><br></li><li><p><span>Ensure observations are supported by facts, drafted per departmental standards and agreed with management.</span></p><br></li><li><p><span>Drive / Participate in department strategic initiatives / innovation programs</span></p><br></li><li><p><span>Drive / Participate in staff engagement activities</span></p><br></li></ul><p><span><strong>Required Qualifications &amp; Experience</strong></span></p><br><ul><li><p><span>Recognized Professional Accounting Qualification</span></p><br></li><li><p><span>Banking or financial services audit experience is preferred&nbsp;</span></p><br></li><li><p><span>Strong knowledge of banking products, processes and activities</span></p><br></li><li><p><span>Good understanding of International Financial Reporting Standard and Basel regulatory requirements</span></p><br></li><li><p><span>Strong analytical and problem-solving skills</span></p><br></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>As the project Senior HUC Manager you are responsible for managing the planning and delivery of an assigned project’s Hook Up and Commissioning scope. This includes day to day management of assigned hook up and commissioning engineers, strategic planning of offshore marine spread including JUBs. Ensuring detailed work scopes are prepared and scheduled, manpower assigned and work is ultimately executed safely and to the highest standards. Strong commercial knowledge is required to report to management on cost as well as general HUC progress, and put mitigations in place where needed.</p><p>Key Tasks and Responsibilities:</p><p>· Review, define, and develop project HUC scope and deliverables including HUC execution plans and schedules.</p><p>· Management of assigned HUC team to ensure work is delivered as per plan</p><p>· Interfacing with other internal departments and ensuring alignment and strategies are developed</p><p>· Responsible for constructability reviews and ensure items are agreed and closed with cost effective solutions and safe work practices</p><p>· Ensuring readiness process is conducted, followed, reported and agreed prior to mobilization</p><p>· Management of marine spread including JUBs, workboats & supply boats</p><p>· Controlling and managing the assigned HUC budget and report against the budget (EAC)</p><p>· Responsible for developing client relationship, conduct project meetings with client, ensure alignment for execution strategies, deliverables etc.</p><p>· Responsible for conducting HAZID and SIMOPS workshops.</p><p>· Ensuring that business and operational risks are identified and managed, and opportunities identified.</p><p>· Ensure critical subcontractors and vendors requirement is pre-defined and assigned</p><p>· Have a strong ability to multitask, managing various offshore campaigns and internal/external stakeholders</p><p>· Manage daily progress during execution campaigns, lead daily offshore calls, ensure the safety of personnel</p><p>· Mobilize offshore to ensure visible leadership is felt</p><br/><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience</p><p>· Experience: 15+ years in offshore Oil & Gas with a minimum of 5 years in a similar role</p><p>· Qualification: Bachelor’s Degree in Engineering</p>

<p>The Senior Project Manager — Connections (MEP) is responsible for planning, coordinating, and managing fall utility and infrastructure connections related to MEP systems for development projects. The role ensures timely acquisition, approval, execution, and commissioning of utility connections, including electricity, water, sewerage, drainage, telecommunications, gas, and district cooling services, while coordinating with authorities, consultants, contractors, and internal stakeholders. Key Responsibilities: • Lead and manage all utility connection activities for multiple projects from design stage through project handover. • Liaise with relevant authorities and service providers to obtain approvals, NOCs, permits, and utility| connection agreements. • Coordinate with MEP consultants, contractors, and utility agencies to ensure compliance with authority requirements. • Monitor project schedules and ensure utility connections are delivered in line with project milestones. • Review MEP designs and infrastructure requirements to ensure compatibility with utility providers’ standards, • Manage utility application submissions, technical approvals, inspections, and commissioning processes. • Identify potential risks related to utility connections and develop mitigation plans. • Coordinate with development, construction, design, procurement, and finance teams regarding utility requirements and costs. • Track budgets associated with utility connections and infrastructure works. • Attend meetings with utility authorities, consultants, contractors, and stakeholders. • Ensure all documentation, permits, approvals, and records are properly maintained. • Prepare periodic progress reports and provide updates to senior management. • Support project handover activities and ensure successful commissioning of all utility services.</p><p>• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related Engineering discipline. • Master's Degree or Project Management certification (PMP) is an advantage. • Professional engineering registration is preferred • Minimum of 7 years of experience in MEP project management. • Minimum 4 years in a senior management role handling utility and infrastructure connections. • Strong experience with utility authorities and service providers in the UAE.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>PrimeBox is a fast-growing self-storage and logistics company in Dubai. We offer self-storage units, moving &amp; packing and business fulfilment services. As we scale, we're looking for a hands-on Sales Manager who can convert inbound leads, build partnerships and proactively open new client channels.</p><br><br><br><p><strong>What you'll be doing</strong></p><br><br><br><ul><li>Own the full sales funnel: follow up with inbound leads and convert them into paying clients</li><li>Proactively identify and approach new B2B and B2C clients</li><li>Analyse conversion rates, identify drop-off points, and implement improvements</li><li>Hit monthly sales targets and contribute to revenue growth</li><li>Develop and manage referral partnerships</li><li>Negotiate and close commercial agreements with partners and direct clients</li></ul><br><p><strong>What we're looking for</strong></p><br><br><br><ul><li>2+ years in sales, with experience handling inbound leads</li><li>Proven track record of meeting or exceeding sales targets</li><li>Experience with CRM systems</li><li>Analytical mindset: you look at conversion data and act on it</li><li>Strong communicator in English</li></ul><br><br><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you ready to champion outstanding customer service, Amazon style?<br> <br>Are you up for creating solutions and solving tomorrow’s problems today?<br> <br>Then we have an opportunity just for you!<br> <br>We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.<br> <br>In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.<br> <br>About the role and responsibilities:<br> <br>You’ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.<br> <br>In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.<br> <br>While you achieve this, you’ll ensure motivation, engagement and performance:<br> <br> - You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,<br> - You’ll lead cross-functional teams, tasked with solving operational problems,<br> - You’ll uphold Amazon’s high standards of process quality,<br> - You’ll maintain inventory accuracy,<br> - You’ll strive to improve and streamline processes,<br> - You’ll become a subject matter expert on larger FC processes and activities,<br> - You’ll actively share and promote best practices with your colleagues and network<br>- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- 1+ years of performance metrics, process improvement or lean techniques experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>CNS&nbsp;is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br> Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br> A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>The Senior Manager of Operations &amp; Delivery will be responsible for establishing and running the operational and delivery model for the new Cybersecurity, Digital Trust, Data Governance and AI organisation, based in Dubai, UAE. Reporting directly to the Head of Cyber Security, the role will act as the operational number two for the division, translating strategy into execution and ensuring that new services are designed, mobilised, delivered and scaled with strong governance, commercial discipline and consistent service quality. The role will have responsibility across professional services, managed security services, SOC/MDR, offensive security, cloud security, GRC, data governance and AI assurance. A core objective will be to build an operating model capable of supporting rapid growth while maintaining delivery quality, customer satisfaction, utilisation, margin and operational resilience. The role owns execution, operational delivery, managed services, service quality, resources, capacity, governance, customer service and PMO, while the Head of Cyber Security retains ownership of strategy, P&amp;L, commercial growth, executive customer relationships, new market development and technology direction.<br> &nbsp;</p><br><p><u><strong>DUTIES &amp; RESPONSIBILITIES</strong></u></p><br><p><strong>Operating Model &amp; Organizational Build</strong></p><br><p>· Design and implement the operating model for the new cybersecurity organization.</p><br><p>· Define roles, responsibilities, governance, escalation paths and decision authorities.</p><br><p>· Establish how the new division interfaces with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR, Procurement and existing managed-services teams.</p><br><p>· Establish standard operating procedures, service handover and customer onboarding processes.</p><br><p>· Translate strategic plans into executable operating plans.</p><br><p><strong>Service Delivery Leadership:</strong></p><br><p>· Take executive ownership of delivery performance across cybersecurity, data governance and AI engagements.</p><br><p>· Ensure projects and managed services are delivered against agreed scope, timelines, SLAs, quality and margin.</p><br><p>· Act as the senior escalation point for major delivery or customer issues.</p><br><p><strong>AI-SOC / MDR &amp; Managed Services:</strong></p><br><p>· Lead the operational establishment of the new SOC/MDR capability (IT/OT).</p><br><p>· Define the phased AI-SOC operating model, initially covering co-managed services and progressing toward 24×7 capability.</p><br><p>· Establish the SOC's incident management, escalation, shift and capacity model, together with customer onboarding and service-assurance processes.</p><br><p>· Define SLAs and KPIs for managed security services.</p><br><p>· Work with technical leads to embed automation, AI-assisted investigation and detection engineering.</p><br><p>· Ensure SOC growth is aligned with contracted customer demand and sustainable unit economics.</p><br><p><strong>Resource &amp; Capacity Management:</strong></p><br><p>· Develop the workforce plan for the division.</p><br><p>· Translate commercial pipeline into resource demand and recruitment priorities.</p><br><p>· Manage utilisation, capacity and resource allocation.</p><br><p>· Balance permanent staff, shared CNS capability, contractors, partners and acquired resources.</p><br><p>· Establish delivery pods aligned to capability and customer demand.</p><br><p><strong>Commercial &amp; Financial Management (working with the Head of Cyber Security):</strong></p><br><p>· Support development and management of the divisional P&amp;L.</p><br><p>· Establish cost models and delivery economics across services.</p><br><p>· Track key financial and delivery metrics against plan, including revenue, margin, utilisation and profitability.</p><br><p>· Ensure services sold by Sales and Pre-Sales can be delivered profitably.</p><br><p>· Identify opportunities to improve delivery leverage and margin.</p><br><p>· Support annual budget and investment planning.</p><br><p><strong>Customer Experience &amp; Service Management:</strong></p><br><p>· Establish customer-service management standards.</p><br><p>· Implement monthly and quarterly service reviews for strategic customers.</p><br><p>· Ensure customer issues are tracked through resolution.</p><br><p>· Establish executive reporting on service performance, risk and security posture.</p><br><p>· Build customer satisfaction and retention into delivery KPIs.</p><br><p>· Support renewal and expansion of managed-service customers.</p><br><p><strong>Quality, Risk &amp; Governance:</strong></p><br><p>· Establish a formal delivery quality framework.</p><br><p>· Introduce project and service assurance reviews.</p><br><p>· Maintain operational and delivery risk registers.</p><br><p>· Ensure adherence to contractual, regulatory and internal governance requirements.</p><br><p>· Establish corrective-action processes following delivery issues.</p><br><p>· Support required certifications and compliance programmes.</p><br><p><strong>Service Industrialisation:</strong></p><br><p>· Work with each practice lead to industrialise services — defined scope, delivery methodology, pricing and SLA/KPI framework — turning bespoke delivery into repeatable, reusable IP.</p><br><p><strong>Pre-Sales &amp; Bid Governance:</strong></p><br><p>· Support major bids and strategic proposals, validating resource, delivery and risk assumptions before contractual commitment.</p><br><p>· Participate in customer presentations where operational capability is important.</p><br><p>· Support development of Statements of Work and service descriptions, ensuring proposals have realistic mobilisation timelines.</p><br><p><strong>Leadership &amp; People Development:</strong></p><br><p>· Build a high-performance delivery culture.</p><br><p>· Mentor delivery managers and technical leads.</p><br><p>· Establish performance expectations and accountability.</p><br><p>· Support succession planning.</p><br><p>· Create structured career and capability-development plans.</p><br><p>· Drive collaboration across the different practice areas.</p><br><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's degree in Information Technology, Business, Engineering or a related field</li><li>Master's degree / MBA, or project and service-management certifications (e.g. PMP, PRINCE2, ITIL) is Desired</li></ul><p><strong>Experience</strong></p><br><ul><li>15+ years in technology, cybersecurity, managed services or enterprise service delivery,</li><li>including significant senior leadership experience and proven experience building or</li><li>transforming service organisations.</li><li>UAE/GCC experience; experience managing complex enterprise customer environments and large-scale, multi-vendor programmes; strong commercial and P&amp;L understanding is Desired</li></ul><br>Additional Information<br><p><strong>Skills &amp; Abilities</strong></p><br><ul><li>&nbsp;Strong operational leadership, delivery excellence and commercial judgement</li><li>&nbsp;Resource, capacity and organisational-design experience</li><li>&nbsp;Governance, risk management and problem resolution</li><li>Strong executive stakeholder and customer engagement</li><li>Working knowledge across AI-SOC/MDR, SIEM/XDR/SOAR, incident response, cloud security, offensive security, GRC, data governance and AI assurance</li><li>ITIL/service-management and programme/project-governance certifications</li></ul><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer.<br>Key job responsibilities<br>The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs.<br>About the team<br>Technical Solution Architects for SSA Region<br>- 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience<br>- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience<br>- Bachelor's degree in science, technology, engineering, math, business or equivalent<br>- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams<br>- PMP certification, or SCRUM/Agile, SAFe certification<br>- Experience implementing cloud services including migrations and modernization projects or similar<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>