Operation Manager Jobs in UAE
19072 Jobs Found
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<b>Overview</b><br><p>In the Microsoft Frontier Company Engineering team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations. </p><br><br><p>We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months. </p><br><br><p>As a Principal Account-Aligned FDE, you will be a customer embedded engineer to serve as the primary technical leader aligned to a strategic account, driving business outcomes through hands on execution and multidisciplinary expertise. In this role, you will build and ship production grade solutions, work directly with customers to translate business needs into clear technical approaches, and operate with speed in complex, fast moving environments. This is a senior individual contributor role requiring strong technical depth, credibility with senior stakeholders, industry context, and an entrepreneurial approach to navigating ambiguity and delivering sustained impact over time. </p><br><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </p><br><br><br><b>Responsibilities</b><br><ul><li><p>Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches </p><br></li></ul><br><ul><li><p>Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership </p><br></li></ul><br><ul><li><p>Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions </p><br></li></ul><br><ul><li><p>Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making </p><br></li></ul><br><ul><li><p>Apply industry and customer context to tailor solutions and move beyond generic approaches </p><br></li></ul><br><ul><li><p>Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle </p><br></li></ul><br><ul><li><p>Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability. </p><br></li></ul><br><br><ul><li><p>Embody our culture and values. </p><br></li></ul><br><br><br><b>Qualifications</b><br><p>Required/Minimum Qualifications </p><br><br><ul><li><p>Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development </p><br></li></ul><br><ul><li><p>Or equivalent experience </p><br></li></ul><br><ul><li><p>3+ years of experience managing cross-functional and/or cross-team projects. </p><br></li></ul><br><ul><li><p>Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. </p><br></li></ul><br><p>Additional or Preferred Qualifications (PQs) </p><br><br><ul><li><p>Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development </p><br></li></ul><br><ul><li><p>OR product development </p><br></li></ul><br><ul><li><p>OR equivalent experience. </p><br></li></ul><br><ul><li><p>8+ years of experience managing cross-functional and/or cross-team projects. </p><br></li></ul><br><ul><li><p>2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar). </p><br></li></ul><br><ul><li><p>Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. </p><br></li></ul><br><ul><li><p>Enjoy travel and are comfortable with travel up to 25% </p><br></li></ul><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
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<p>We are seeking an <strong>Account Director</strong> with expertise in public affairs, government relations, and strategic communications. This professional will have a strong background in <strong>policy advocacy, issues management, stakeholder engagement</strong>, and project leadership. The successful candidate will join our growing <strong>Public Affairs practice in Dubai</strong>, contributing to high-profile campaigns.</p><br><p><br><strong><u>What we’re looking for:</u></strong> </p><br><p>We are seeking a proactive, high‑performing Public Affairs professional who can operate confidently as both a leader and a team player, a balance widely recognized as essential for effective performance and for driving collective success. You bring the ability to lead with purpose while collaborating seamlessly within a broader team environment, reflecting modern leadership expectations where leaders also act as active players when needed.</p><br><p>You have a strong track record in public affairs, issues management, and strategic communications, with a deep understanding of UAE and Saudi’s regulatory and policy landscape. You excel at building trusted relationships with government stakeholders, clients, and partners, and you bring the judgment and agility required to navigate complex, fast‑moving policy environments. You inspire confidence, elevate team performance, and deliver high‑impact results while growing across sectors and communication channels.</p><br><p><strong><u>Responsibilities:</u></strong></p><br><ul><li>Design and lead strategic public affairs programs that shape policy conversations and advance organizational priorities, aligning with the core PA function of directing information and stakeholder engagement.</li><li>Monitor, analyse, and interpret regulatory and policy developments in the UAE to provide clear, actionable insights aligned with strategic communication goals </li><li>Build and maintain trusted relationships with government entities, industry stakeholders, and partners to support effective issue management and influence public perception.</li><li>Develop integrated communication strategies across traditional media, digital platforms, and stakeholder channels to support credibility and reputation management, consistent with Public Affairs Officer roles. </li><li>Provide strategic counsel on emerging issues, risks, and opportunities, supporting leadership decision‑making and enhancing the organization’s public positioning </li><li>Collaborate closely with cross‑regional teams to ensure alignment between global and regional public affairs priorities, reflecting modern PA team structures and leadership expectations.</li><li>Prepare and oversee the development of briefing materials, policy positions, and stakeholder engagement plans to ensure consistent high‑quality outputs that strengthen the organization’s narrative. </li><li>Support multi‑stakeholder initiatives, events, and advocacy efforts that advance business objectives and reinforce organizational credibility across key audiences.</li></ul><p><strong><u>Qualifications</u></strong></p><br><ul><li><strong>Experience:</strong> 7+ years in public affairs, government relations, policy advocacy, or strategic communications, with strong preference for experience navigating UAE and Saudi Arabia’s policy and regulatory environment.</li><li><strong>Education:</strong> Bachelor’s degree in public policy, Political Science, Communications, International Relations, or a related field.</li><li><strong>Language Skills:</strong> Full professional fluency in English (written and spoken). Arabic is a plus.</li><li><strong>Policy & Cultural Insight:</strong> Deep understanding of UAE’s political ecosystem, policymaking processes, government stakeholders, and national initiatives such as Vision 2030.</li><li><strong>Policy Writing & Analysis:</strong> Strong ability to craft policy positions, briefing notes, and advocacy messaging, backed by sharp analytical skills and the ability to simplify complex issues.</li><li><strong>Leadership:</strong> Proven track record leading public affairs teams, managing multi‑market workstreams, and guiding stakeholder engagement strategies.</li><li><strong>Stakeholder & Media Engagement:</strong> Experience engaging with government ministries, regulators, industry bodies, and media; comfortable drafting public statements, managing narratives, and supporting issue management.</li><li><strong>Project & Issue Management:</strong> Ability to manage fast‑moving policy files, coordinate cross‑functional inputs, and deliver high‑quality outputs under pressure. </li><li><strong>Industry Knowledge:</strong> Experience working across sectors such as healthcare, technology, energy, transportation, or government sectors is a plus.</li></ul><p><strong>Careers at APCO</strong></p><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br> </div>
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<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p><br> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p><br> <p><b>About Us</b></p><br> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p><br> <p><b>Line of Service Overview</b></p><br> <p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p><br> <p><b>Business Unit Overview</b></p><br> <p>In indirect tax at PwC, you will focus value-added tax (VAT). Your work will involve providing supporting clients on indirect tax compliance, planning and strategy, helping businesses meet their VAT obligations and optimise their indirect tax positions.</p><br> <p><b>How You’ll Contribute</b></p><br> <p>The UAE has launched its national eInvoicing mandate based on the Peppol 5-corner model, which will progressively require businesses to issue and receive electronic invoices through Accredited Service Providers (ASPs). This reform is reshaping how companies manage their tax compliance, IT infrastructure, and finance operations.</p><br> <p>PwC Middle East supports both private and public sector clients in preparing for these changes, ensuring regulatory compliance, and unlocking opportunities through digital tax transformation.</p><br> <p>While this role will primarily focus on eInvoicing, it may also expand in the future to cover other areas such as tax engine implementation, tax technology advisory, support for additional tax obligations in the UAE, and broader projects at the intersection of tax and technology.</p><br> <p><b>What You’ll Bring</b></p><br> <p><b>1. Impact assessment:</b></p><br> <ul><li>Assess current state and gaps against UAE eInvoicing and tax reporting regulations.</li><li>Evaluate impacts on AP/AR processes, IT architecture, data, and VAT compliance.</li><li>Develop structured recommendations and high-level roadmaps.</li></ul> <p><b>2. Solution design & Partner selection:</b></p><br> <ul><li>Support target operating model and solution architecture design.</li><li>Prepare RFPs and evaluation frameworks for ASP selection.</li><li>Benchmark providers and advise on final selection.</li></ul> <p><b>3. Implementation support:</b></p><br> <ul><li>Gather business and functional requirements from finance and IT teams.</li><li>Draft functional specifications for ERP and tax technology solutions.</li><li>Coordinate design, build, testing, deployment, and change phases.</li><li>Support training and adoption within client organizations.</li></ul> <p><b>4. Thought leadership & Internal development:</b></p><br> <ul><li>Contribute to PwC Middle East tax technology initiatives and knowledge base.</li><li>Support business development (proposals, presentations, events).</li><li>Mentor Associates and Interns.</li></ul> <p><b>What we offer</b></p><br><ul><li>An opportunity to work on market-shaping projects at the forefront of tax technology in the Middle East.</li><li>Access to PwC’s global network of eInvoicing and tax technology experts.</li><li>A culture of continuous learning with access to PwC training platforms and certifications.</li><li>Competitive compensation and benefits in line with your experience and performance.</li></ul><p><b>Why You’ll Love Working at PwC</b></p><br> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced heads of sales operations who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for heads of sales operations with 5+ years in revenue operations, GTM operations, or CRM data operations to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: crm field-mapping schemas, lead-routing logic documents, territory carve models, pipeline hygiene audits, funnel conversion dashboards, and deduplication rulesets.<br><br>Compensation: $100/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 5+ years in revenue operations or CRM operations, with hands-on ownership of field-mapping schemas, lead-routing logic, and deduplication rulesets Experience auditing pipeline hygiene and building funnel conversion dashboards that sales and marketing leadership rely on Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>5+ years in revenue operations or CRM operations, with hands-on ownership of field-mapping schemas, lead-routing logic, and deduplication rulesets Experience auditing pipeline hygiene and building funnel conversion dashboards that sales and marketing leadership rely on Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job Supervise daily beach operations and ensure all guest-facing areas are fully operational and ready before opening. Lead and allocate duties across frontline teams to maintain effective coverage and service delivery throughout the day. Welcome and assist guests while maintaining high standards of customer service and resolving guest concerns where possible. Monitor the availability, cleanliness, safety, and presentation of beach rentals and other guest-use assets. Oversee rental transactions, cash handling, billing, receipts, and reconciliation processes in line with established procedures. Coordinate inventory monitoring, stock counts, and replenishment of operational supplies and rental equipment. Conduct team briefings and ensure compliance with operational procedures, safety standards, sanitation requirements, and grooming standards. Maintain operational records, incident reports, shift handovers, and support continuous improvement of service standards.<br>About You<br>Essential High School qualification required.3-5 years of experience in beach operations, hospitality, leisure, attractions, or guest services. Strong customer service and guest handling skills with experience supervising frontline operational teams. Knowledge of cash handling, rental operations, inventory control, and operational oversight. Strong communication, coordination, problem-solving, and attention-to-detail skills. Knowledge of health, safety, and emergency procedures relevant to beach or leisure operations. Desired Diploma or relevant qualification in Hospitality, Leisure, Tourism, or a related field.1-2 years of experience in a supervisory or team-leading capacity. Basic Microsoft Office and POS system knowledge. Experience working within high-volume guest-facing environments.<br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469
We are looking for an experienced IT leader to drive enterprise IT operations, infrastructure, security, service management and managed services governance across a large-scale hybrid technology environment for one of our client.<br>Key Responsibilities:• Lead enterprise IT operations across infrastructure, cloud, service management, security, and application operations.• Own hybrid infrastructure environments including on-premise and cloud platforms.• Drive ITIL-based service delivery, incident, problem, change, and release management processes.• Govern managed service providers, vendor performance, SLAs, and operational excellence initiatives.• Lead disaster recovery, business continuity, and operational resilience programs.• Establish and strengthen cybersecurity operations and compliance frameworks.• Drive Dev Ops adoption, CI/CD practices, automation, and infrastructure-as-code initiatives.• Oversee application operations, SDLC governance, release management, and development demand management.• Manage operational budgets, licensing, vendor contracts, and technology investments.• Partner with business and technology stakeholders to align IT services with business priorities.<br>Must-Have Technical Skills:Large-scale IT Infrastructure Management Hybrid Cloud Platforms (Azure preferred) IT Service Management (ITIL) Cybersecurity Operations & Compliance Dev Ops, CI/CD and Automation Disaster Recovery & Business Continuity Vendor, Managed Services & SLA Governance Application Operations & SDLC Governance Budget and Financial Management Enterprise IT Strategy and Leadership<br>Experience Required:• 10–15 years of experience in IT Operations and Infrastructure Management.• Minimum 5–7 years in a senior IT leadership role.• Proven experience managing enterprise hybrid environments and managed services ecosystems.• Exposure to enterprise platforms, cloud technologies, and security operations.<br>Preferred Certifications:ITIL, PMP, CISSP, TOGAF, Cloud Architecture Certifications.<br>If you have led large-scale IT operations and thrive in complex enterprise environments, we'd love to hear from you.
Madison Pearl is partnering with a leading UAE Bank to appoint a Head of Central Operations to join its Operations function, based in Abu Dhabi.<br>This is a strategic leadership opportunity for an experienced banking operations professional to lead the bank's Central Operations function while driving operational transformation, automation, and process excellence across the organisation. The successful candidate will be responsible for centralising operational activities, improving service delivery, implementing technology-driven efficiencies, and ensuring a robust operational control framework that supports the bank's long-term growth strategy.<br>The ideal candidate will come from a Central Operations background within a bank and have a proven track record of leading transformation initiatives, digitising operational processes, and delivering measurable improvements in efficiency, governance, and customer service.<br>Key Responsibilities:<br>Provide strategic leadership across the bank's Central Operations function, driving operational excellence and supporting the organisation's wider transformation agenda. Lead initiatives that simplify, standardise, and optimise operational processes to improve efficiency, scalability, and customer outcomes. Champion automation and digitisation programmes, identifying opportunities to reduce manual intervention through technology and workflow enhancements. Partner with Technology, Risk, Compliance, and business stakeholders to deliver process improvements and successfully implement new operating models. Develop performance metrics and operational governance frameworks that enhance productivity, service quality, and operational resilience. Build a culture of continuous improvement by introducing best practices, Lean methodologies, and operational excellence initiatives. Ensure strong operational controls are embedded across the function while maintaining compliance with internal governance and regulatory expectations. Provide leadership to a diverse operations team, developing talent and fostering a collaborative, high-performance environment. Support strategic business initiatives, acquisitions, and change programmes by ensuring operational readiness and seamless execution.<br>Key Requirements:<br>Bachelor's degree in Business, Finance, Banking, Operations Management, or a related discipline.12+ years' experience within banking operations, with significant exposure to Central Operations, Shared Services, Operations Excellence, or Business Transformation. Demonstrated success leading large-scale automation, digitisation, or operational transformation initiatives within a banking environment. Strong understanding of operating model design, process optimisation, workflow automation, and service delivery management. Experience delivering measurable improvements in operational efficiency, customer experience, and cost optimisation. Proven ability to influence senior stakeholders and lead cross-functional transformation and change initiatives. Strong leadership, project management, analytical, and communication skills. Experience with continuous improvement methodologies such as Lean, Six Sigma, or Business Process Re-engineering (BPR) would be advantageous. Fluency in English is essential. Arabic speakers are highly preferred.<br>Interested candidates please apply to this advertisement directly or send your CV to rayhaan.hajat@madisonpearl.com <br><br>*Only shortlisted candidates will be contacted*
<h2 class="h5">Job description</h2>
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<p>We at Al Jaddaf Rotana Suite Hotel, are currently seeking for passionate and dynamic Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p ><span>The Assistant Director of Marketing and Communications leads the marketing, communications, digital and e-commerce function for the Al Jaddaf Rotana Complex (Al Jaddaf Rotana Suite Hotel, Arabian Park Edge by Rotana and Park Apartments Edge by Rotana) and its F&B outlets. Reporting to the Complex Director of Sales & Marketing (DOSM), the role co-owns with the DOSM and executes the commercial marketing strategy that drives brand.com and outlet revenue, strengthens brand positioning, and delivers measurable return across all paid, owned and earned channels. This is a hands-on leadership role owning e-commerce performance, paid media, social and content, agency and partnership management, and marketing analytics, while contributing directly to the commercial and revenue strategy of the complex.</span></p>
<p ><span> </span></p>
<p ><b><span>General Duties and Responsibilities:</span></b></p>
<p ><b><span>1. Strategic Planning</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Support the DOSM in developing and implementing short and long-term marketing plans aligned with the complex’s commercial strategy, and take ownership of their day-to-day execution across the three properties and F&B outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Develop and deliver the annual Marketing & Communications plan, in partnership with the DOSM, tailored to rooms segmentation and F&B, aligning with revenue targets and guest satisfaction metrics.</span></p>
<p ><span><span>·<span> </span></span></span><span>Conduct market research and competitive analysis to identify trends and opportunities, sharing insight with the DOSM to inform commercial strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Allocate and flex marketing budget across channels and outlets based on performance and commercial priority, in collaboration with the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Monitor and evaluate the effectiveness of marketing initiatives and adjust execution to meet agreed objectives.</span></p>
<p ><b><span>2. Marketing & Communications</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Communicate information about the property’s services, facilities, events and employees in a positive manner to the marketplace.</span></p>
<p ><span><span>·<span> </span></span></span><span>Implement data-driven strategies to increase direct bookings and optimise guest engagement throughout the customer journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Shape and articulate the property’s brand narrative across all channels: press releases, social media, digital campaigns and guest communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead and grow strategic partnerships, including beverage sponsors, banks, airlines, DMCs, community and CSR partners, to deliver added value, co-marketing and revenue opportunities.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage agency scope, deliverables, retainers and performance across creative, PR, social and paid partners.</span></p>
<p ><span><span>·<span> </span></span></span><span>Plan and execute photoshoots aligned with campaign objectives, overseeing creative direction and ensuring all visual assets authentically reflect the brand’s identity.</span></p>
<p ><b><i><span>Rotana Brand Alignment</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Ensure the property follows Rotana corporate brand guidelines across all campaigns, visuals and communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Localise and execute Rotana-driven campaigns (e.g. Rotana Escapes), supported by the DOSM, with strong ROI tracking.</span></p>
<p ><b><i><span>Digital Marketing & E-Commerce</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own the end-to-end e-commerce function across brand.com (Rotana.com), driving direct online revenue, conversion and share of digital bookings for rooms and F&B.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage online content, imagery, rate and offer visibility across Rotana.com, rotanatimes.com and the F&B booking platforms, ensuring accuracy, parity and a strong conversion journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage SEO, site content optimisation and the digital customer journey to maximise qualified traffic and bookings.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the paid media strategy and budget across paid search (SEM/PPC), Meta, display, OTA sponsored placements, Expedia and PMAX, working with the appointed agency (BPN) to plan, execute and optimise campaigns.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage paid social and paid advertising for the hotel and outlets, with a clear focus on conversion tracking and return on ad spend, not awareness alone.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure correct tracking, tagging and attribution (GTM, pixels, conversion events) are in place across all booking journeys so paid activity is measurable.</span></p>
<p ><b><i><span>Social Media & Content</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the social media and content strategy across all channels, driving audience growth, engagement and a consistent brand narrative for the complex and its outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the content calendar, production and publishing, including photography and video shoots, ensuring a strong pipeline of high-quality, on-brand and locally relevant content tailored to UAE/GCC audiences.</span></p>
<p ><span><span>·<span> </span></span></span><span>Direct the creative and social agency (MEANS Design) on content, mood boards, shoots and campaign creative, ensuring output reflects the property’s guests and positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure content authentically represents the property’s audience, including families and the South Asian and Arabic markets.</span></p>
<p ><b><i><span>Public Relations</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own press releases and features about the property to local, national and international media.</span></p>
<p ><span><span>·<span> </span></span></span><span>Establish and maintain close contact with local, national and foreign journalists, influencers and key opinion leaders to maximise positive media coverage, supported by the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Write and keep up to date the property’s press kit, biographies, newsletters and developments.</span></p>
<p ><span><span>·<span> </span></span></span><span>Work with the appointed PR agency to secure media coverage and influencer collaborations.</span></p>
<p ><span><span>·<span> </span></span></span><span>Integrate CSR initiatives into the communications plan, highlighting sustainability, community outreach, charitable partnerships and employee volunteerism, in collaboration with the DOSM.</span></p>
<p ><b><i><span>F&B Marketing</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Position the property’s restaurants and lounges as destinations for both residents and in-house guests.</span></p>
<p ><span><span>·<span> </span></span></span><span>Create tactical F&B promotions with measurable ROI (e.g. brunches, business lunches, seasonal campaigns), supported by the DOSM.</span></p>
<p ><b><span>3. Loyalty & CRM (Rotana Rewards)</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the CRM, email marketing and EDM programme, including segmentation, automation and campaign performance.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support initiatives to increase direct bookings, grow Rotana Rewards penetration across rooms and F&B, and optimise guest engagement across the customer journey, in collaboration with the DOSM and Revenue.</span></p>
<p ><b><span>4. Distribution & Channel Optimisation</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Oversee the property’s presence and content across OTAs and third-party channels in coordination with Revenue, ensuring brand consistency and competitive positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support direct-contribution growth across Rotana.com, ensuring “Book Direct” benefits are communicated clearly and rate/offer parity is maintained.</span></p>
<p ><b><span>5. Reporting, Analytics & Continuous Improvement</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Own marketing reporting and analytics, producing clear, regular dashboards on channel performance, campaign ROI, e-commerce conversion, paid media efficiency and social growth.</span></p>
<p ><span><span>·<span> </span></span></span><span>Actively participate in the weekly Revenue meeting, contributing marketing and demand-generation insight and aligning campaign activity with commercial need, need periods and segment strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Track marketing spends against budget and demonstrate measurable return across all activity.</span></p>
<p ><span><span>·<span> </span></span></span><span>Use data and competitor insight to guide strategy and reallocate resource toward the highest-performing channels, and stay informed on marketing trends, best practices and emerging tools.</span></p>
<p ><b><span>6. Leadership</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Provide the leadership team with creative, commercially grounded ideas that enhance the image and revenue of the property.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead, mentor and develop the Marketing & Communications Executive, setting clear objectives and building capability, in line with guidance from the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Represent the property at relevant events and maintain a strong profile in the local community.</span></p>
<p><span><span>·<span> </span></span></span><span>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</span></p>
<p><span><span>·<span> </span></span></span><span>Comply with the hotel environmental, health and safety policies and procedures</span></p>
<p ><span> </span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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HR Operations | Kshetry & Co.???? Location: Dubai, UAE ???? Employment Type: Full-Time???? Work Scope: Global HR Operations About Kshetry & Co. Kshetry & Co. is a multinational law firm providing litigation, corporate advisory, dispute resolution, compliance, and international legal services across multiple jurisdictions. As we continue our global expansion, we are looking for a proactive and experienced HR Operations to manage end-to-end HR operations for our international offices. Key Responsibilities Manage the complete recruitment lifecycle for global hiring. Schedule and coordinate interviews across multiple countries and time zones. Conduct initial and HR interviews with prospective candidates. Handle employee documentation, verification, and record management. Prepare & execute offer letters, employment contracts, HR policies, and onboarding documents. Manage onboarding and induction for new employees across international offices (remotely or directly). Coordinate training, employee development, and performance review processes. Maintain HR reports, recruitment trackers, and operational dashboards. Support remote HR operations for multiple global offices. Ensure compliance with internal HR policies and procedures. Coordinate with department heads regarding manpower planning and hiring requirements. Requirements Minimum 2+ years of experience in HR Operations, Recruitment, or Human Resources. Bachelor's degree in Human Resources, Business Administration, or a related field. Excellent communication and interpersonal skills. Experience handling end-to-end recruitment and employee onboarding. Strong organizational, documentation, and reporting skills. Ability to manage multiple hiring requirements simultaneously. Comfortable working with international teams and different time zones. Proficiency in Microsoft Office and HRMS/ATS platforms is an advantage. Compensation & Benefits Salary: AED 3,000 – AED 6,000 per month Performance-based incentives Career growth within a multinational law firm Exposure to international HR operations Opportunity to work with global teams and offices<br>If you are passionate about HR, enjoy working in a fast-paced international environment, and are looking to build a global career, we would love to hear from you.<br>Apply now at "hr.global@kshetryandco.com" and become part of Kshetry & Co.'s growing global team.
We're looking for a Head of Operations & Service Delivery for a customer in Abu Dhabi.<br>???? Location: UAE (On-site)<br>We're partnering with a leading organization to hire an experienced Head of Operations & Service Delivery to lead enterprise IT operations, infrastructure, cybersecurity, and IT service delivery. This is a senior leadership position responsible for ensuring the reliability, security, and performance of critical IT services while driving operational excellence across Infrastructure, Security, and Service Delivery functions.<br>Key Responsibilities Lead the overall IT Operations & Service Delivery strategy, aligning technology operations with business objectives. Oversee enterprise infrastructure, cloud environments, networks, and cybersecurity operations. Drive ITSM/ITIL best practices across Incident, Problem, Change, and Service Management. Define and improve operational KPIs and SLAs to deliver exceptional end-user support. Lead and mentor Infrastructure, Security, and Service Delivery teams. Ensure business continuity, disaster recovery, and operational resilience. Manage strategic technology vendors and outsourced service providers. Build strong relationships with senior stakeholders across the business. Drive automation, operational efficiency, and continuous improvement initiatives.<br>What We're Looking For10+ years of experience in IT Operations and Service Delivery.5+ years in a senior leadership role managing enterprise technology teams. Strong expertise across Infrastructure, Cloud, Networking, Cybersecurity, and IT Service Management. Excellent knowledge of ITIL/ITSM frameworks (ITIL certification is highly desirable). Experience leading large-scale IT operations in complex enterprise environments. Strong commercial, financial, stakeholder, and vendor management skills. A proven track record of improving operational performance and leading high-performing teams.<br>Nice to Have Experience within maritime, oil & gas, logistics, or other operational technology (OT) environments Experience managing outsourced IT services, including SOC or managed service providers.<br>If you're an accomplished IT operations leader with a passion for building resilient technology environments and delivering exceptional service, we'd love to hear from you
About Oliver Wyman<br><br>At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. <br><br> <br><br>As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. <br><br>For more information, visit oliverwyman.com, or follow us on Linked In and X<br><br>Practice Overview<br><br>Oliver Wyman is one of the market leaders in GCC public sector strategy consulting. Our UAE office is looking to appoint consultants to support its continued expansion in the government and public sector, a strategic priority for the firm. This is an exciting opportunity to be part of a successful team early in its development. Consultants are given the opportunity for rapid professional growth, to participate in entrepreneurial work, and to share in the success of the team. Our teams are organized around several different specializations: Economic & social development, investment promotion and strategies, governance, fiscal & monetary policies, human capital, tourism, culture & entertainment, amongst others.<br><br>The Role And Responsibilities<br><br>Experienced professionals bring the know-how to make lasting changes for our clients and our company. We are not typical ‘management’ consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.<br><br>ENGAGEMENT MANAGERS are the on-scene leaders who run our projects day to day. You will lead your team through an efficient and effective problem-solving process from initial hypothesis collection to convergence on a solution. You will ensure that recommendations are practical, sensible, relevant, and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.<br><br>Your Attributes And Experience<br><br>Clients hire Oliver Wyman for specialized expertise. The ideal candidate will have most of the following:<br><br>A degree from a top academic program At least 5-7 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization). Experience in leading projects in the governmental/ public sector institutions, ideally in the GCC region Experience in leading projects in tourism or adjacent sectors, ideally in the GCC region A track record of leading and managing teams and clients, and delivering against tight deadlines in fast paced and demanding environments A strong background in strategic problem solving with demonstrable analytical skills Outstanding communication skills; comfort in presenting to senior executives, both internally and to clients A strong can-do attitude, willingness to take the initiative, curiosity and desire to learn Arabic language is a plus Willingness to travel<br><br>OUR VALUES & CULTURE<br><br>Why work at Oliver Wyman?<br><br>Working as part of our global, entrepreneurial company, you will do meaningful work from day one.<br><br>We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement.<br><br>We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.<br><br>Our Oliver Wyman Values <br><br>We create breakthroughs to achieve the amazing<br><br>Be brave<br><br>We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.<br><br>Lead with heart<br><br>We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.<br><br>Strive for breakthroughs<br><br>We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.<br><br>Work as one<br><br>We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.<br><br>Own our impact<br><br>We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society.<br><br>Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on Linked In and X. <br><br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br><br>R_351352
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<p><strong>Job Purpose</strong></p><br><p><span><span>Support lead and drive the organization’s Emiratization TA Strategy by designing and executing initiatives that attract, develop, and retain UAE National talent. The role focuses on Emiratisation workforce planning, graduate hiring, internships, career engagement, and strategic partnerships to meet nationalization targets while building a sustainable Emirati talent pipeline.</span></span></p><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Emiratization Strategy & Workforce Planning</strong></span></span></p><br><ul><li><p><span><span>Support develop and implement the organization’s Emiratization TA Strategy aligned with business objectives and regulatory requirements. </span></span></p><br></li><li><p><span><span>Partner with business leaders and PABP’S to identify current and future workforce needs for UAE Nationals. </span></span></p><br></li><li><p><span><span>Create and manage workforce plans to ensure Emiratization targets are achieved across all business units.</span></span></p><br></li><li><p><span><span>Monitor and report Emiratization metrics, progress, and compliance with UAE regulations.</span></span></p><br></li></ul><p><span><span><strong>Talent Attraction & Pipeline Development</strong></span></span></p><br><ul><li><p><span><span>Design and execute targeted sourcing strategies to attract UAE Nationals across entry, mid, and senior levels. </span></span></p><br></li><li><p><span><span>Build and maintain a strong pipeline of Emirati candidates through proactive market mapping and engagement. </span></span></p><br></li><li><p><span><span>Establish relationships with universities, government entities, and talent development programs. </span></span></p><br></li></ul><p><span><span><strong> Graduate Programs & Early Careers (ACE and Path finders)</strong></span></span></p><br><ul><li><p><span><span>Work with the talent develop team to design, launch, and manage structured graduate development programs for UAE Nationals. </span></span></p><br></li></ul><p><span><span>Build relationships and deep partnerships with select target Universities to ensure the </span><span>highest calibre UAE graduates are attracted to and engaged with Mashreq</span></span></p><br><ul><li><p><span><span>Identify leading global Universities where Emirati students study abroad (eg Washington, London, etc) and develop partnerships to convert into graduate hiring</span></span></p><br></li></ul><p><span><span> <strong>Internships & Career Development Programs</strong></span></span></p><br><ul><li><p><span><span>Create and manage internship and trainee programs for UAE National students. </span></span></p><br></li><li><p><span><span>Partner with academic institutions to offer meaningful work experience opportunities. </span></span></p><br></li><li><p><span><span>Track performance and conversion of interns into full-time employees. </span></span></p><br></li></ul><p><span><span><strong>Career Fairs & Employer Branding</strong></span></span></p><br><ul><li><p><span><span>Lead participation in career fairs, university events, and national career initiatives. </span></span></p><br></li><li><p><span><span>Represent the organization as an employer of choice for UAE Nationals. </span></span></p><br></li><li><p><span><span>Develop targeted employer branding campaigns to enhance visibility among Emirati talent. </span></span></p><br></li></ul><p><span><span><strong>Reporting & Compliance</strong></span></span></p><br><ul><li><p><span><span>Track and report Emiratization KPIs, including hiring, retention, and development metrics. </span></span></p><br></li><li><p><span><span>Ensure compliance with UAE labor laws and nationalization requirements. </span></span></p><br></li><li><p><span><span>Prepare reports for senior leadership and regulatory authorities. </span></span></p><br></li><li><p><span><span>Adopt lean methodology and contribute to the bank’s efforts towards sustainability and digitization. </span></span></p><br></li><li><p><span><span>Promote Mashreq’s reputation as ‘best place to work’.</span></span></p><br></li><li><p><span><span>Lead employment branding initiatives. </span></span></p><br></li><li><p><span><span>Strong knowledge of Emiratization policies and UAE labor market dynamics </span></span></p><br></li><li><p><span><span>Workforce planning and strategic talent management </span></span></p><br></li><li><p><span><span>Program management (graduate programs, internships, early careers) </span></span></p><br></li><li><p><span><span>Employer branding and campus recruitment expertise </span></span></p><br></li><li><p><span><span>Data-driven decision-making and reporting </span></span></p><br></li><li><p><span><span>Excellent communication and relationship-building skills </span></span></p><br></li></ul><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree in human resources, Business Administration, or related field </span></span></p><br></li><li><p><span><span>6-8 years of experience in Talent Acquisition, with strong exposure to Emiratization initiatives </span></span></p><br></li><li><p><span><span>Proven experience in managing graduate programs, internships, and workforce planning </span></span></p><br></li><li><p><span><span>Experience working with UAE government entities and academic institutions is preferred </span></span></p><br></li><li><p><span><span>A proven track record of program/ project management</span></span></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Company Description K. R. A. F. T Foodstuff Trading LLC is a trading company based in Dubai, specializing in the procurement and distribution of food products to a range of clients and markets. The company focuses on reliable supply chains, quality standards, and timely delivery to meet customer demands. Team members work in a fast-paced environment that values efficiency, accuracy, and strong collaboration across departments. K. R. A. F. T Foodstuff Trading LLC offers opportunities to grow skills in operations, logistics, and commercial activities within the food trading sector. Role Description The Operations Team Member is a full-time, on-site role based in Dubai, supporting day-to-day operational activities within the food trading business. Responsibilities include coordinating incoming and outgoing shipments, maintaining accurate records of inventory and orders, and assisting with order processing and documentation. The role involves liaising with suppliers, logistics partners, and internal teams to ensure smooth operations and timely deliveries. The Operations Team Member will monitor operational workflows, identify process issues, and support improvements to enhance efficiency and customer satisfaction. This role also requires adherence to company procedures, compliance standards, and health and safety requirements in the workplace. Qualifications Candidates should possess strong Analytical Skills to review data, track orders, monitor inventory, and support process improvements. Candidates should possess effective Communication skills to collaborate with internal teams, suppliers, logistics partners, and customers. Candidates should possess Sales awareness and customer service orientation to support commercial activities and help maintain client relationships. Candidates should possess Operations Management capabilities to handle daily workflows, documentation, and coordination of logistics and inventory. Candidates should possess Project Management skills to organize tasks, prioritize deadlines, and support implementation of operational initiatives. Relevant experience in operations, logistics, supply chain, or food trading is beneficial. Proficiency in MS Office (especially Excel) and basic ERP or inventory systems is an advantage. Strong attention to detail, reliability, and the ability to work effectively in a fast-paced, on-site environment are required.
Company Description K. R. A. F. T Foodstuff Trading LLC is a trading company based in Dubai, specializing in the procurement and distribution of food products to a range of clients and markets. The company focuses on reliable supply chains, quality standards, and timely delivery to meet customer demands. Team members work in a fast-paced environment that values efficiency, accuracy, and strong collaboration across departments. K. R. A. F. T Foodstuff Trading LLC offers opportunities to grow skills in operations, logistics, and commercial activities within the food trading sector. Role Description The Operations Team Member is a full-time, on-site role based in Dubai, supporting day-to-day operational activities within the food trading business. Responsibilities include coordinating incoming and outgoing shipments, maintaining accurate records of inventory and orders, and assisting with order processing and documentation. The role involves liaising with suppliers, logistics partners, and internal teams to ensure smooth operations and timely deliveries. The Operations Team Member will monitor operational workflows, identify process issues, and support improvements to enhance efficiency and customer satisfaction. This role also requires adherence to company procedures, compliance standards, and health and safety requirements in the workplace. Qualifications Candidates should possess strong Analytical Skills to review data, track orders, monitor inventory, and support process improvements. Candidates should possess effective Communication skills to collaborate with internal teams, suppliers, logistics partners, and customers. Candidates should possess Sales awareness and customer service orientation to support commercial activities and help maintain client relationships. Candidates should possess Operations Management capabilities to handle daily workflows, documentation, and coordination of logistics and inventory. Candidates should possess Project Management skills to organize tasks, prioritize deadlines, and support implementation of operational initiatives. Relevant experience in operations, logistics, supply chain, or food trading is beneficial. Proficiency in MS Office (especially Excel) and basic ERP or inventory systems is an advantage. Strong attention to detail, reliability, and the ability to work effectively in a fast-paced, on-site environment are required.
Key Responsibilities Supervise day-to-day port operations and ensure the smooth execution of all assigned activities. Coordinate daily manpower deployment, gang allocation, and shift planning based on operational requirements. Prepare and maintain daily, weekly, and monthly manpower rosters in line with client requirements. Plan and execute workforce mobilization to ensure timely manpower availability. Serve as the primary operational point of contact for clients and address day-to-day operational requirements and escalations. Coordinate with terminal operations, transport, accommodation, recruitment, and payroll teams to ensure seamless operational support. Arrange and coordinate On-the-Job Training (OJT) for newly hired employees prior to deployment at the port. Monitor attendance, manpower deployment, shift schedules, productivity, and workforce utilization.<br>Qualifications & Experience2–5 years of experience in port operations, stevedoring, manpower supply, or logistics operations. Experience in manpower deployment, gang operations, roster planning, workforce mobilization, and client coordination. Previous experience in container terminals or port operations will be an added advantage. Strong leadership, planning, coordination, communication, and problem-solving skills. Good working knowledge of Microsoft Excel, Word, and operational reporting. A valid UAE driving licence is mandatory.<br>Package - AED 4000 + Incentives + Accommodation + car + Fuel
Job Purpose Manage fraud data, analytics, reporting, and business intelligence activities across the Bank to provide accurate, actionable, and timely insights that strengthen fraud risk management, support investigations, enhance decision-making, ensure regulatory compliance, and protect the Bank from financial and reputational losses.<br>Key Responsibilities Perform advanced fraud analytics across products, channels, customers, transactions, and fraud events to identify emerging threats, fraud trends, root causes, and opportunities for strengthening fraud risk controls. Manage the Fraud Risk Management & Investigations function’s data governance framework, centralized fraud database, and data quality controls to ensure accuracy, integrity, consistency, auditability, and accessibility of fraud information. Develop fraud intelligence reports, fraud typologies, risk indicators, and analytical insights to support fraud prevention, detection, investigations, and strategic decision-making. Produce executive dashboards, management information reports, fraud loss reporting, KPIs, KRIs, regulatory reports, and Board-level reporting packs to enable effective governance and performance oversight. Provide analytical support to fraud investigations through transaction analysis, customer and account linkage analysis, behavioral analysis, intelligence assessments, and evidential reporting to enhance investigative outcomes. Coordinate fraud data extraction, consolidation, reconciliation, standardization, and retention activities across multiple banking systems to maintain reliable and comprehensive fraud management information. Validate management and regulatory reporting outputs and support audit, compliance, and regulatory requirements to ensure completeness, accuracy, timeliness, and adherence to governance standards. Drive continuous improvement, automation, and digitalization initiatives across fraud analytics and reporting processes to enhance operational efficiency, analytical capability, and service delivery. Drive the creation of high-performance organization culture through automation and digitalization, to enhance department policies, procedures, technology infrastructure, operating capabilities and service delivery to surpass internal or external customer expectations. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.<br>Job Complexity Ability to Reviews and analyze the results arising from assignment planning, testing performed and identifying cause of systems failures, potential affects and action necessary to remedy situations. Ability to ensure that fraud investigation findings are presented in a positive and constructive form. Ability to advise a concerned stakeholder immediately for corrective action in case of material findings where written/ verbal commentary would be necessary. Ability to input/suggestions for amendment to fraud investigation approach/programs. Ability to keep informed about improvements and current developments in banking environment, and in internal auditing, Fraud examining & risk management standards, procedures, techniques and assists staff in assimilating the GRM environment. Ability to provide fraud investigation recommendations to improve the controls, provisions and operational losses. Performing work more efficiently to reduce the departmental costs etc. and effectively to produce quality deliverables. Ability to ensure that engagements are performed in a systematic, disciplined manner and with due professional care and efficiency within defined time frame. Ability to drive forward and co-ordinate a number of concurrent projects and tasks, managing competing demands.<br>Technical Competencies SQL (Expert)/Oracle and/or Microsoft SQL Server Data modelling Data warehousing concepts ETL processes Database management and maintenance Advanced Microsoft Excel (including Pivot Tables, Power Query, Power Pivot, advanced formulas; VBA is an advantage) Microsoft Power BI (preferred) Tableau (advantageous) Statistical analysis Trend analysis Root cause analysis Data visualization and dashboard development Advanced Microsoft Power Point with the ability to develop executive and Board-level presentations Microsoft Word Strong written and verbal communication skills Ability to translate complex data into clear business insights<br>Education Minimum Bachelor’s Degree Master’s Degree in a relevant discipline. • Professional certifications such as CFE (Certified Fraud Examiner), CAMS, CCEP, ACAMS, CIA, CPA, ICA Certification, or equivalent investigative, compliance, audit, or forensic qualification<br>Work Experience Minimum 6-8 years of auditing financial/other sectors - preferably three years in a banking environment at senior position