Operation Manager Jobs in UAE
18861 Jobs Found
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.<br><br>Job Category<br><br>Sales<br><br>Job Details<br><br>About Salesforce<br><br>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.<br><br>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.<br><br>This is a unique opportunity to join a high-impact advisory team serving as a strategic engine for regional leadership. The role is based in Dubai or Riyadh, and covers the Salesforce Middle East region (incl. GCC, Egypt, Levant, Pakistan). The position requires individuals able to develop deep insight into the business dynamics of large, sophisticated enterprises and help shape customers' transformation agenda. This role is an exciting blend of frontline commercial execution and long-term strategic thinking.<br><br> Business Value Services (BVS) & Commercial Strategy<br><br>You will drive the quantitative and commercial elements of our largest deals, ensuring our solutions align with customer financial targets.<br><br>Experience in a Top-Tier Strategy Consulting Firm is strongly preferred Possess strong analytical and problem-solving skills to create and quantify insights Communicate financial models and strategic recommendations effectively to CxOsBuild and deliver compelling Investment Justifications to secure funding for Salesforce solutions Put together attractive deal structures and articulate the value of commercial proposals during negotiations Work with Enterprise and Commercial sales teams to define the commercial strategy Prioritise sales initiatives based on problems, value creation potential, and customers' strategic priorities Customer Advisory & Advocacy<br><br>You will be an evangelist for Salesforce transformation, driving early-stage engagements and crafting narratives that inspire action.<br><br>Work closely with account teams and customers to identify and analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Create and deliver C-level compelling propositions as a basis for strategic technology decisions. Act as a strategic partner to our most ambitious customers Possess a strong understanding of the Salesforce ecosystem, ideally with prior experience operating as a customer or in a trusted advisory/consultancy capacity Be a proficient public speaker and customer storyteller Industry Advisory<br><br>You will leverage cross-vertical knowledge to establish market relevance without being siloed into a single sector.<br><br>Demonstrate deep domain expertise by bringing direct experience in 1-2 relevant industries, either in a senior leadership role or as a strategic consultant Establish industry credibility and strategic relevance in the markets we serve Leverage elevated points of view and a trusted advisor approach to enable Sales, Solutions, and GTM teams to engage customers as subject matter experts and strategic partners—not salespeople. Create and publish customer-facing POVs on AI, tech modernisation, and broad industry trends Identify and prioritise applicable use cases for Sales Play execution across diverse accounts Account team & sales leadership support<br><br>You will support the regional leadership team, ensuring alignment and impact at the highest levels.<br><br>Provide structure, insight, and leadership to help sales teams drive opportunities over the finish line Build credibility with C-suite customers and partners, adapting your delivery style to drive influence at every level Be self-sufficient to create, deliver, prioritise, and manage work independently Build trust and alignment across sales, product, marketing, and partner teams to drive success<br><br>Unleash Your Potential<br><br>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.<br><br>Accommodations<br><br>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.<br><br>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.<br><br>Posting Statement<br><br>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.<br><br>Job Category<br><br>Sales<br><br>Job Details<br><br>About Salesforce<br><br>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.<br><br>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.<br><br>This is a unique opportunity to join a high-impact advisory team serving as a strategic engine for regional leadership. The role is based in Dubai or Riyadh, and covers the Salesforce Middle East region (incl. GCC, Egypt, Levant, Pakistan). The position requires individuals able to develop deep insight into the business dynamics of large, sophisticated enterprises and help shape customers' transformation agenda. This role is an exciting blend of frontline commercial execution and long-term strategic thinking.<br><br> Business Value Services (BVS) & Commercial Strategy<br><br>You will drive the quantitative and commercial elements of our largest deals, ensuring our solutions align with customer financial targets.<br><br>Experience in a Top-Tier Strategy Consulting Firm is strongly preferred Possess strong analytical and problem-solving skills to create and quantify insights Communicate financial models and strategic recommendations effectively to CxOsBuild and deliver compelling Investment Justifications to secure funding for Salesforce solutions Put together attractive deal structures and articulate the value of commercial proposals during negotiations Work with Enterprise and Commercial sales teams to define the commercial strategy Prioritise sales initiatives based on problems, value creation potential, and customers' strategic priorities Customer Advisory & Advocacy<br><br>You will be an evangelist for Salesforce transformation, driving early-stage engagements and crafting narratives that inspire action.<br><br>Work closely with account teams and customers to identify and analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Create and deliver C-level compelling propositions as a basis for strategic technology decisions. Act as a strategic partner to our most ambitious customers Possess a strong understanding of the Salesforce ecosystem, ideally with prior experience operating as a customer or in a trusted advisory/consultancy capacity Be a proficient public speaker and customer storyteller Industry Advisory<br><br>You will leverage cross-vertical knowledge to establish market relevance without being siloed into a single sector.<br><br>Demonstrate deep domain expertise by bringing direct experience in 1-2 relevant industries, either in a senior leadership role or as a strategic consultant Establish industry credibility and strategic relevance in the markets we serve Leverage elevated points of view and a trusted advisor approach to enable Sales, Solutions, and GTM teams to engage customers as subject matter experts and strategic partners—not salespeople. Create and publish customer-facing POVs on AI, tech modernisation, and broad industry trends Identify and prioritise applicable use cases for Sales Play execution across diverse accounts Account team & sales leadership support<br><br>You will support the regional leadership team, ensuring alignment and impact at the highest levels.<br><br>Provide structure, insight, and leadership to help sales teams drive opportunities over the finish line Build credibility with C-suite customers and partners, adapting your delivery style to drive influence at every level Be self-sufficient to create, deliver, prioritise, and manage work independently Build trust and alignment across sales, product, marketing, and partner teams to drive success<br><br>Unleash Your Potential<br><br>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.<br><br>Accommodations<br><br>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.<br><br>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.<br><br>Posting Statement<br><br>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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<span><br>POSITION SUMMARY<br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role : Associate Director - Corporate Finance and Investment Banking<br>Location :Dubai / Abu Dhabi <br><br>Role Purpose:<br>This is a key role within the Corporate Finance and Investment Banking (CFIB) team focused on originating, structuring and executing corporate finance transactions with WBG and FI clients of the bank. The role holder will focus on delivering sharia compliant financing solutions to ADIB’s clients across its core markets and will have to work closely with coverage teams, other CFIB teams, as well as internal stakeholders (such as credit approvers) to support origination of financing transactions, development of strategic relationships and provide solutions in alignment with ADIB risk appetite and strategy. <br> <br>Key Accountabilities of the role <br><br><br><br>Evaluate, structure and execute deals in collaboration with the coverage and credit teams. <br><br>Assume full responsibility for deal origination, structuring of financing solutions and execution of deals. <br><br>Take ownership of, and adopt a proactive approach towards, financial modelling, due diligence, credit analysis, sharia structuring, preparation of pitch decks, transaction material (including investor presentations / syndication materials), negotiation of facility documentation and financial closure.<br><br>Supervise associates within CFIB and provide deal team leadership<br><br>Demonstrate the ability to integrate capabilities / expertise to manage deal dynamics and meet client requirements. <br><br>Conduct due diligence and perform in-depth credit analysis (incl. financial due diligence); Identify and address key risks during due diligence, transaction structuring, credit approval and documentation stages.<br><br>Lead idea generation especially application of sharia structuring to help secure lead roles for ADIB on financing transactions<br><br>Embed the “originate to distribute” model in the origination of structured finance or syndicated transactions. <br><br>Structure facilities that comply with approved risk appetite, credit policy, and return thresholds<br><br>Prepare and negotiate terms sheets, mandate letters, negotiate documentation for deals with client, lawyers and syndicate banks in close consultation with Shari'a<br><br>Prepare bank presentations and lead the syndication strategy in consultation with clients<br><br>Be able to work independently and execute all aspects of the deal lifecycle including the ability to engage with the Head of CFIB, Division Heads and Regional Heads within WBG and credit approvers. <br><br>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings<br><br>Demonstrate sound understanding of market and business trends and material risk factors that impact credit quality and business / financial conditions; track and communicate relevant market and economic developments<br><br>Ensure regular communication with key stakeholders to position the structured and syndicated finance business and ensure emerging issues are addressed proactively<br><br>Support internal reporting and portfolio monitoring requirements on a timely basis.<br><br>Business Momentum<br><br><br><br>Develop robust deals pipeline in line with overall financial objectives<br><br>Review and update the deals in pipeline reports on a regular basis to accelerate deal closure<br><br>Keep CFIB Head updated of major developments in relation to transactions under execution<br><br>Risk, Audit and Compliance<br><br><br><br>Review / ensure all audit files are maintained and achieve satisfactory audit reviews<br><br>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings<br><br>Manage deal folders, support internal reporting and portfolio monitoring requirements on a timely basis.<br><br> <br><br>KEY PERFORMANCE INDICATORS:<br><br><br><br>Ensure fee revenue is met or exceeded in line with the annual budget<br><br>Originate and convert new mandates plus develop robust pipeline of transactions<br><br><br> <br><br><br><br>Specialist Skills / Technical Knowledge Required for this role:<br> <br><br><br><br>Effective communicator with the ability to present complex issues to a senior audience internally and externally<br><br><br><br>Ability to work under pressure, stay calm, manage conflicts and adjust quickly to changing priorities<br><br>The time sensitive nature of the deal life cycle and the highly competitive nature of the business requires the candidate to be able and willing to work longer hours beyond the official working hours in order to ensure client satisfaction. <br><br>Strong track record and demonstrated ability to manage end to end structuring and execution of deals through the lifecycle<br><br>Strong project management skills and ability to manage complex transactions with multiple internal and external parties<br><br>Sophisticated understanding of financing considerations experience in negotiation of facility documentation based on LMA standards.<br><br>Sound understanding of credit and market risk <br><br>Strong analytical and financial modeling capabilities<br><br>Highly motivated team player with the ability to manage deal teams<br><br>Excellent interpersonal and customer relationship skills<br><br>Strong suite of relationships within MENA Banks and Fls<br>Previous experience required (if any) At least 7-10 years of experience in corporate finance, M&A, Advisory, private equity resulting in direct experience in areas such as financial modeling, capital raising, business valuations, credit ratings etc, preferably in the UAE and the GCC at a leading international, regional or UAE bank (or a combination thereof). Outstanding academic record, including Masters or MBA or CFA or CA or equivalent from a reputed university
An Operations Process Engineeroptimizes manufacturing, production, or industrial workflows to maximize efficiency, quality, and safety while reducing costs. Key duties include analyzing process trends, troubleshooting equipment issues, developing standard operating procedures (SOPs), and implementing new, cost-effective technologies. They work to improve production capacity and ensure compliance with safety/regulatory standards.<br><br>Key Responsibilities And Duties<br><br> Process Optimization: Analyze existing manufacturing processes to improve efficiency, productivity, and yield.<br><br> Design Implementation: Design, test, and install new equipment or process upgrades to enhance production capabilities.<br><br> Troubleshooting: Identify, diagnose, and resolve daily operational and equipment issues to minimize downtime.<br><br> Documentation Compliance: Develop and maintain technical documentation, including SOPs, Process Flow Diagrams (PFD), and Failure Mode and Effects Analysis (FMEA).<br><br> Safety Quality: Ensure processes comply with safety, environmental, and quality standards, such as ISO.<br><br> Data Analysis: Monitor process KPIs, such as cycle times and yield rates, to inform data-driven decisions.<br><br> Training Collaboration: Train operators on new processes and collaborate with maintenance, quality, and production teams.<br><br>This job is provided by Shine.com
An Operations Process Engineeroptimizes manufacturing, production, or industrial workflows to maximize efficiency, quality, and safety while reducing costs. Key duties include analyzing process trends, troubleshooting equipment issues, developing standard operating procedures (SOPs), and implementing new, cost-effective technologies. They work to improve production capacity and ensure compliance with safety/regulatory standards.<br><br>Key Responsibilities And Duties<br><br> Process Optimization: Analyze existing manufacturing processes to improve efficiency, productivity, and yield.<br><br> Design Implementation: Design, test, and install new equipment or process upgrades to enhance production capabilities.<br><br> Troubleshooting: Identify, diagnose, and resolve daily operational and equipment issues to minimize downtime.<br><br> Documentation Compliance: Develop and maintain technical documentation, including SOPs, Process Flow Diagrams (PFD), and Failure Mode and Effects Analysis (FMEA).<br><br> Safety Quality: Ensure processes comply with safety, environmental, and quality standards, such as ISO.<br><br> Data Analysis: Monitor process KPIs, such as cycle times and yield rates, to inform data-driven decisions.<br><br> Training Collaboration: Train operators on new processes and collaborate with maintenance, quality, and production teams.<br><br>This job is provided by Shine.com
An Operations Process Engineeroptimizes manufacturing, production, or industrial workflows to maximize efficiency, quality, and safety while reducing costs. Key duties include analyzing process trends, troubleshooting equipment issues, developing standard operating procedures (SOPs), and implementing new, cost-effective technologies. They work to improve production capacity and ensure compliance with safety/regulatory standards.<br><br>Key Responsibilities And Duties<br><br> Process Optimization: Analyze existing manufacturing processes to improve efficiency, productivity, and yield.<br><br> Design Implementation: Design, test, and install new equipment or process upgrades to enhance production capabilities.<br><br> Troubleshooting: Identify, diagnose, and resolve daily operational and equipment issues to minimize downtime.<br><br> Documentation Compliance: Develop and maintain technical documentation, including SOPs, Process Flow Diagrams (PFD), and Failure Mode and Effects Analysis (FMEA).<br><br> Safety Quality: Ensure processes comply with safety, environmental, and quality standards, such as ISO.<br><br> Data Analysis: Monitor process KPIs, such as cycle times and yield rates, to inform data-driven decisions.<br><br> Training Collaboration: Train operators on new processes and collaborate with maintenance, quality, and production teams.<br><br>This job is provided by Shine.com
About the Job Role Description A Cruise Operations Assistant supports the daily operational activities of cruise vessels and cruise-related services. The role involves assisting with passenger services, operational coordination, schedules, documentation, onboard activities, shore arrangements, and communication between different departments to help ensure smooth and efficient cruise operations. The position is suitable for candidates with experience in hospitality, tourism, travel, passenger services, logistics, event coordination, or administrative support. Previous experience in cruise operations or passenger transportation is an advantage. Key Responsibilities Assist the cruise operations team with daily administrative and operational activities. Support the coordination of passenger embarkation and disembarkation procedures. Assist with preparing passenger lists, schedules, manifests, operational documents, and related records. Verify passenger information and ensure relevant documentation is organized accurately. Assist with coordinating boarding procedures and passenger flow. Provide professional assistance to passengers regarding schedules, facilities, activities, and operational information. Respond to passenger inquiries and direct complex matters to the appropriate department or supervisor. Assist with coordinating onboard activities, entertainment schedules, excursions, and passenger services. Support the preparation and distribution of daily schedules, notices, activity information, and passenger communications. Coordinate with onboard departments to ensure operational information is communicated accurately. Assist with shore excursion arrangements, transportation coordination, meeting points, and activity schedules. Communicate with tour operators, transportation providers, ports, vendors, and other external partners when required. Assist with monitoring excursion schedules and reporting delays or operational changes. Support the coordination of luggage handling and passenger transfer arrangements. Assist with organizing passenger arrival and departure logistics. Maintain accurate records of passenger requests, operational activities, incidents, and service information. Assist with preparing operational reports and daily activity summaries. Monitor scheduled activities and notify relevant teams of changes or delays. Assist with coordinating meeting rooms, event spaces, equipment, and supplies for onboard activities when required. Support conferences, private functions, group activities, entertainment programs, and special events onboard. Assist with inventory checks for operational supplies, passenger materials, uniforms, equipment, and other assigned items. Report missing, damaged, or malfunctioning operational equipment to the appropriate supervisor. Assist with maintaining organized operational files and documentation. Support communication between hotel operations, guest services, entertainment, food and beverage, housekeeping, security, and other departments as required. Assist with handling passenger complaints and operational concerns professionally. Escalate safety, security, medical, or other urgent matters immediately to the appropriate qualified department. Follow established emergency, safety, security, and passenger-care procedures. Assist with maintaining high standards of passenger service and operational efficiency. Maintain confidentiality regarding passenger information, travel arrangements, operational schedules, and company information. Assist with preparing documentation for port calls and other operational activities when required. Monitor operational schedules and assist with ensuring activities are completed according to established timelines. Support inspections, audits, and operational reviews when required. Follow company procedures, maritime safety requirements, vessel policies, and applicable UAE regulations. Perform other cruise operations, passenger service, and administrative support duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Hospitality, Tourism, Maritime Studies, Business Administration, Logistics, or a related field is an advantage. Previous experience in cruise operations, hospitality, tourism, passenger services, travel, logistics, or event coordination is preferred. Basic understanding of passenger service and travel operations. Strong organizational and administrative skills. Excellent communication and interpersonal abilities. Ability to communicate professionally with passengers, colleagues, vendors, and external partners. Strong attention to detail when handling passenger information, schedules, and operational documentation. Good time-management and coordination skills. Ability to manage multiple operational tasks in a fast-paced environment. Strong problem-solving and follow-up abilities. Ability to remain calm and professional when handling delays, schedule changes, or passenger concerns. Good computer skills and familiarity with Microsoft Office applications. Experience with reservation, passenger management, hospitality, or operational systems is an advantage. Ability to work effectively with multicultural teams and international passengers. Professional appearance and customer-focused approach. Ability to work flexible schedules, including weekends, public holidays, evenings, nights, and extended hours when required. Ability to work onboard vessels, at ports, terminals, and other operational locations when required. Good physical ability to stand and walk for extended periods. Fluency in English is preferred; knowledge of Arabic or additional languages is an advantage. Knowledge of UAE cruise terminals, tourism services, and maritime operations is an advantage. Relevant maritime, hospitality, safety, or passenger-service certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional and multicultural cruise operations environment. On-the-job training in cruise and passenger operations. Opportunity to gain practical experience in the cruise and tourism industry. Exposure to passenger services, port operations, shore excursions, and onboard activities. Opportunities to develop coordination, customer service, logistics, and operational skills. Career development opportunities within cruise operations, tourism, hospitality, and passenger services. Training and professional development opportunities. Opportunities to work with international passengers and multicultural teams. Employment benefits in accordance with UAE labour regulations and applicable employment terms.
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job As an Associate – Guest Operations, you will deliver exceptional guest service and support the day-to-day operations of Roxy Cinemas to ensure a smooth and enjoyable guest experience.<br>Provide friendly and professional service to guests Support front-of-house operations including ticketing, ushering, and guest assistance Maintain crowd control and ensure a safe environment Handle guest enquiries and resolve concerns effectively Operate ticketing systems and manage cash transactions Maintain cleanliness and presentation standards Support promotions, events, and cinema activities Follow company policies and health & safety procedures Assist with stock handling and general operational duties Contribute to achieving service standards and targets<br><br>About You Essential<br>High School Certificate or equivalent1–3 years of experience in customer service (hospitality, F&B, or entertainment preferred) Strong communication and interpersonal skills Customer-focused with a positive attitude Ability to work in a fast-paced, team environment Flexibility to work shifts, weekends, and public holidays<br>Desired<br>Experience in cinema, leisure, or entertainment industry Familiarity with ticketing systems (e.g., Vista) Basic knowledge of food & beverage operations Experience in handling cash transactions Strong teamwork and adaptability skills<br><br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
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<span>About PFM Prop Firm Match Global FZCO is a leading platform for discovering, comparing, and selecting top proprietary trading firms.<br> We provide traders with tools and features to easily compare challenge details, read verified reviews, see accurate payout data, and much more.<br> We're a fast-moving, fully remote team with members from all around the world caring deeply about the quality of what we build.<br> Our culture values ownership, clear communication, and practical impact over fluff.<br> Whether you're a trader, technologist, marketer, or operator - your work here shapes how thousands of users find and trust prop firms.<br> About the department UAE Operations & Regulatory Affairs sits at the intersection of Finance, Legal, and Operations.<br> It owns the integrity of PFM's UAE-based entity (Prop Firm Match Global FZCO) — governance, free-zone compliance, banking, tax, audit, visa sponsorship, and regulator-facing relationships.<br> Our current priority is professionalising the local operating layer so the business can scale internationally without regulatory or operational drag.<br> About the role Own everything PFM does in the UAE — entity governance, regulatory standing, banking and tax compliance, audit readiness, free-zone licensing, visa sponsorship, and relationships with local authorities and service providers.<br> Be the senior PFM presence on the ground in the UAE and the trusted commercial-regulatory bridge between leadership and the UAE ecosystem.<br> Hiring stages We keep our process simple, transparent, and respectful of your time.<br> Here's what to expect: 1.<br> Application screening We carefully review all applications to identify candidates whose background aligns with the role's requirements.<br> You'll receive a timely and transparent update on your application status.<br> 2. Video intro + role fit questionnaire A short async step - no scheduling required.<br> You'll record a brief video introduction and complete a written questionnaire.<br> This helps us understand who you are, your relevant background, and how your experience aligns with the role without either side committing to a live call upfront.<br> 3. Discovery HR Interview A conversation with our HR team focused on company and culture match.<br> We'll walk you through how PFM works, what remote ownership looks like in practice, and what success in this role looks like.<br> You'll have plenty of space to ask questions and share your goals.<br> 4. Real-world task (paid) A short, scoped exercise based on a real PFM UAE operations or regulatory challenge.<br> We compensate for your time because we believe that's the right way to do it.<br> This stage is designed to give both sides a realistic view of the work before committing further.<br> 5. Professional interview You will meet our CFO, Albert B.<br>, to focus on your UAE operations and regulatory expertise — entity governance, banking, tax, free-zone matters, and how you approach complex regulatory situations.<br> This is the decisive conversation on domain skills and role-specific experience.<br> 6. Peer & values conversation A cross-team interview evaluated against PFM's structured values scorecard.<br> You'll meet a peer (Rana Eh.<br>) and a bar raiser (Konstantinos K.<br>, Head of Data & Analytics) from outside the immediate team.<br> 7. Leadership interview (optional) A closing conversation with PFM's leadership team - Martin J.<br>, John R., and Ashlee C.<br> - on strategic alignment, ownership mindset, and long-term fit.<br> If there's a strong mutual match, we start with an informal conversation to align on expectations, then follow up with a formal written offer.<br> Full transparency throughout, and time for you to make an informed decision.<br> Before applying take into account that: ▸ If you don’t meet every single qualification but believe you can excel in the role based on what it requires - we encourage you to apply.<br> ▸ We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.<br> ▸ Even if it’s not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do.<br> Not the right fit for this role?<br> If this role isn’t the right match but you have experience in trading operations, customer success, compliance, support, partnerships, or a related area - we still want to hear from you.<br> Join our Talent Pool and we’ll reach out when a relevant role opens.<br> Every submission is reviewed, and the pool is always the first place we look before opening a new search.<br> Performance objectives Objective 1 - Own UAE entity governance and free-zone compliance Outcome: Prop Firm Match Global FZCO is fully compliant, in good standing, and audit-ready at all times.<br> Typical tasks: Maintain free-zone licence, share capital, and corporate documentation up to date.<br> Ensure timely renewals, statutory filings, and entity-level reporting.<br> Coordinate with the free-zone authority on all governance matters.<br> Run quarterly governance reviews with the CFO.<br> Objective 2 - Lead regulatory affairs and authority relationships Outcome: PFM operates with regulatory clarity in the UAE and can navigate questions from authorities quickly and credibly.<br> Typical tasks: Own the regulatory map for PFM's activities in the UAE (free-zone, federal, financial-services adjacencies).<br> Build and maintain relationships with regulators, free-zone authorities, banks, and key service providers.<br> Track regulatory changes affecting PFM and translate them into business impact and action items.<br> Lead any direct regulator engagement or audit on PFM's behalf, in coordination with legal counsel.<br> Partner with internal and external legal counsel on the UAE legal landscape — contracts, employment law, FZCO governance, commercial agreements, and dispute resolution.<br> Objective 3 - Manage UAE operations: banking, tax, audit, and admin Outcome: All UAE-side operational rails (banking, corporate tax, VAT, audit, visas, office, vendors) run smoothly with no surprises.<br> Typical tasks: Manage banking relationships and resolve account-, transaction-, or compliance-related issues.<br> Oversee UAE corporate tax (9%) and VAT registration, filings, and compliance with the Federal Tax Authority.<br> Lead the annual statutory audit cycle in coordination with the Finance function.<br> Sponsor visas for UAE-based hires and manage related immigration, residency, and renewal workflows.<br> Own the UAE office presence (if applicable), vendor contracts, insurance, and local administration.<br> Objective 4 - Partner with leadership on UAE strategic initiatives Outcome: Leadership has a trusted UAE partner who can scope, scale, and de-risk any new initiative anchored in the region.<br> Typical tasks: Advise leadership on the regulatory and operational implications of new products, partnerships, or markets.<br> Lead UAE-specific initiatives such as banking expansion, new entity structures, or regulatory licensing.<br> Represent PFM in select UAE industry forums and at high-trust meetings with partners or authorities.<br> Surface risks and opportunities to the CFO and CEO with clear written analysis.<br> What we look for Must have 7+ years of operations, regulatory, or compliance leadership experience in the UAE.<br> Hands-on familiarity with one or more UAE free zones (e.<br>g., DMCC, IFZA, DIFC, ADGM, JAFZA).<br> Strong working knowledge of UAE corporate tax, VAT, and Federal Tax Authority requirements.<br> Experience managing banking relationships and resolving compliance / KYC matters with UAE banks.<br> Track record of running statutory audits and filings end-to-end.<br> Demonstrated experience working with internal or external legal counsel on UAE-specific matters — contracts, employment law, free-zone governance, or commercial agreements.<br> Excellent English; comfortable operating in a remote-first, async-first environment.<br> Nice to have Background in fintech, financial services, brokerage, or trading-adjacent industries.<br> DIFC or ADGM-specific licensing experience.<br> Working Arabic — useful for direct regulator and bank conversations.<br> Existing relationships with UAE regulators, free-zone authorities, or top legal / audit firms.<br> Experience scaling a UAE entity through tax or regulatory transitions (e.<br>g., corporate tax rollout).<br> Compensation $6,000–$10,000 / month gross Reporting cadence Reports to: Albert B.<br>, CFO. Direct reports: None at hire.<br> May grow to include UAE-based operational staff over time.<br> Key cross-functional partners: Finance, Leadership (Martin J.<br>, John R., Ashlee C.<br>), HR, Legal counsel, external auditors and bankers.<br> Upward reporting cadence: Weekly 1:1 with CFO; monthly written summary covering compliance, regulator interactions, and operational risks; quarterly strategic review with leadership.<br> Location & work setup Location: UAE-based (Dubai preferred), with the ability to be physically present at relevant authorities, banks, and the free-zone office when needed.<br> Working hours: Flexible, with reasonable overlap with CET hours (4+ hours of overlap).<br> Employment type: Full-time.<br></span> </div>
Key Responsibilities• Talent Acquisition – Source and recruit Arabic‑speaking streamers, actors, and operational staff via job boards, social media, and local networks; screen resumes, conduct interviews, and manage the full hiring pipeline.• KOL Outreach & Partnerships – Identify and engage key opinion leaders aligned with our brand; lead initial outreach, negotiate collaboration terms, and close deals.• Streamer Conversion & Onboarding – Evaluate candidates and KOL networks to select long‑term streamers; handle interviews, contract discussions, and seamless onboarding.• Streamer Operations – Oversee daily scheduling, communication, and performance follow‑up; resolve operational issues to ensure smooth content and live‑stream delivery.• Cross‑functional Support – Provide interpretation and negotiation support in Arabic, English, and Chinese for interviews, business meetings, and local project coordination.<br>Requirements• Native‑level fluency in Arabic and professional working proficiency in English (Chinese at a working level is also required to communicate with our HQ team).• Strong interpersonal, negotiation, and people‑assessment skills.• Prior experience in recruitment, business development, KOL collaboration, or streamer/creator management is a strong plus.• Self‑starter who thrives in a fast‑paced, early‑stage environment – able to proactively identify resources and drive outcomes with minimal supervision.
Key Responsibilities• Talent Acquisition – Source and recruit Arabic‑speaking streamers, actors, and operational staff via job boards, social media, and local networks; screen resumes, conduct interviews, and manage the full hiring pipeline.• KOL Outreach & Partnerships – Identify and engage key opinion leaders aligned with our brand; lead initial outreach, negotiate collaboration terms, and close deals.• Streamer Conversion & Onboarding – Evaluate candidates and KOL networks to select long‑term streamers; handle interviews, contract discussions, and seamless onboarding.• Streamer Operations – Oversee daily scheduling, communication, and performance follow‑up; resolve operational issues to ensure smooth content and live‑stream delivery.• Cross‑functional Support – Provide interpretation and negotiation support in Arabic, English, and Chinese for interviews, business meetings, and local project coordination.<br>Requirements• Native‑level fluency in Arabic and professional working proficiency in English (Chinese at a working level is also required to communicate with our HQ team).• Strong interpersonal, negotiation, and people‑assessment skills.• Prior experience in recruitment, business development, KOL collaboration, or streamer/creator management is a strong plus.• Self‑starter who thrives in a fast‑paced, early‑stage environment – able to proactively identify resources and drive outcomes with minimal supervision.
Head of Trading Operations (MT5, Bridge & Liquidity Providers) About the Role We are looking for an experienced Head of Trading Operations to lead and manage the technical trading infrastructure of our Forex brokerage. The ideal candidate has hands on experience working with MT5, liquidity providers, bridges, and brokerage operations. You will be responsible for ensuring a stable, fast, and reliable trading environment while working closely with our technology, product, and management teams. Key Responsibilities, Manage and administer Meta Trader 5 (MT5) trading servers., Configure and maintain trading instruments, symbols, leverage, commissions, swaps, spreads, and trading sessions., Integrate and manage liquidity providers through bridges such as One Zero, Prime XM, Your Bourse, or similar technologies., Monitor execution quality, pricing, latency, and overall trading performance., Configure and maintain A Book and B Book routing strategies., Monitor client trading activity, exposure, and risk., Coordinate with liquidity providers to resolve pricing or execution issues., Work closely with developers on API integrations, automation, and platform enhancements., Ensure trading systems remain operational with minimal downtime., Troubleshoot trading infrastructure, bridge connectivity, and MT5 related issues., Assist in onboarding new liquidity providers and trading technologies., Maintain documentation for trading infrastructure and operational procedures. Requirements, Minimum 5 years of experience working with a Forex or CFD brokerage., Strong experience administering Meta Trader 5 (MT5)., Experience with bridge solutions such as One Zero, Prime XM, Your Bourse, or equivalent., Solid understanding of FIX API connectivity., Experience working with liquidity providers and pricing feeds., Strong knowledge of A Book, B Book, hybrid execution models, and risk management., Experience configuring trading symbols, markups, swaps, commissions, and leverage., Strong troubleshooting and analytical skills., Ability to work independently in a fast paced environment. Preferred Qualifications, Experience launching or scaling a Forex brokerage., Knowledge of brokerage CRM platforms., Experience with multiple liquidity providers and liquidity aggregation., Understanding of trading plugins, dealer tools, and execution optimization., Familiarity with regulatory and operational best practices for Forex brokerages. What We Offer, Opportunity to build and scale a fast growing Forex brokerage., Competitive salary based on experience., Remote or hybrid working opportunities., A highly technical environment with the freedom to implement best practices and modern trading infrastructure.
Role Description:We are seeking an experienced and commercially driven aviation professional to support both operational excellence and business growth within our Airport Support Services. The role combines hands-on coordination of flight operations, ground handling, permits, and airport services with the development of new business opportunities across airlines, charter operators, FBOs, and aviation service providers. The ideal candidate will possess strong industry knowledge, excellent stakeholder management skills, and the ability to identify and convert business opportunities while ensuring seamless service delivery.<br>Key Responsibilities Identify, develop, and secure new business opportunities across aviation support services in permits, ground handling, fuelling, HOTAC, airport meet & greet. Develop and execute sales strategies to achieve revenue and profitability targets, including covering employees' costs to company Manage the full sales cycle from lead generation, proposal development, and contract negotiation to closure. Maintain a strong sales pipeline and regularly report on forecasts and performance metrics. Build and maintain long-term relationships with airlines, charter operators, trip support companies Serve as a key point of contact for clients to ensure high levels of customer satisfaction and service delivery. Coordinate with internal teams to ensure seamless execution of client requirements. Monitor market trends, competitor activities, and industry developments to identify new opportunities or risks. Provide strategic input on pricing, service offerings, and business positioning. Represent the company at trade shows, conferences, and client meetings to enhance brand visibility and network within the aviation industry. Prepare regular business reports, sales forecasts, and performance reviews. Maintain accurate records in the company’s CRM system. Support the development of marketing materials, proposals, and presentations.<br>Minimum Qualifications & Skills Required Bachelor’s degree in Business Administration, Aviation Management, Marketing, or a related field.5–8 years of experience in sales, business development, or account management within the aviation support services industry would be an advantage. Proven track record of achieving sales targets and developing new business in B2B aviation markets. Experience dealing with airline or airport clients is highly desirable.<br>Skills & Competencies:Strong commercial acumen and negotiation skills. Excellent communication and presentation abilities. Ability to build relationships across all levels of client organisations. Self-motivated, target-driven, and able to work independently. Knowledge of aviation regulations, ground operations, or technical services preferred. Proficiency in CRM tools and Microsoft Office Suite.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Review and implement the overall commissioning strategy, execution plan, and procedures developed by CONTRACTOR. </p></li><li><p>Define systemization, turnover philosophy, and commissioning sequencing aligned with project milestones. </p></li><li><p>Ensure early integration of commissioning requirements into engineering, procurement, and construction phases. </p></li><li><p> Promote a strong safety culture and ensure compliance with all HSE requirements. </p></li><li><p> Oversee pre-commissioning activities including mechanical completion, flushing, cleaning, and testing. </p></li><li><p> Lead commissioning execution for process and utility systems, ensuring adherence to procedures and schedules. </p></li><li><p> Manage system completion, punch listing, and certification processes. </p></li><li><p> Lead commissioning readiness reviews and audits. </p></li><li><p> Excellent planning, organizational, and problem-solving skills </p></li><li><p> Familiarity with digital commissioning and completion management systems is an advantage </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in engineering (Mechanical, Chemical, Electrical, or related discipline). </p></li><li><p>Minimum 20 to 25+ years of experience in offshore commissioning in oil and gas projects, with significant exposure to commissioning leadership roles. </p></li><li><p>Proven track record in commissioning large-scale process and non-process facilities (e.g., upstream, downstream,LNG, or petrochemical projects). </p></li><li><p>Strong knowledge of commissioning processes, systems completion, and start-up methodologies. </p></li><li><p>Experience working with EPC contractors and in multicultural, multi-location project environments. </p></li><li><p>Offshore certifications (e.g., BOSIET/FOET, HUET, H2S) are often required</p></li><li><p>PMC experience will be preferred</p></li><li><p>Previous experience in the ADNOC projects in the similar role would be an added advantage</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Overview:</b></p><p><br></p><p>This is a key leadership role for a seasoned legal professional to steer the company's entire legal apparatus. The appointee will possess comprehensive knowledge of Dubai's construction, property, and regulatory frameworks. Success in this position demands a sharp focus on ensuring full legal conformity across the project and operational activities.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><ul><li>Advise the executive team and board on critical legal and commercial decisions.</li><li>Drive full compliance with UAE property legislation, RERA mandates, and construction-related statutes.</li><li>Promote and embed robust corporate governance structures throughout the group.</li><li>Draft, examine, and conclude diverse contractual arrangements.</li><li>Pinpoint and address legal exposures tied to development initiatives and financing structures.</li><li>Serve as the main liaison when required with authorities such as the Dubai Land Department and RERA.</li><li>Direct all litigation, arbitration, and dispute resolution efforts on behalf of the organisation.</li><li>Uphold escrow account requirements to guarantee transparent handling of investor capital.</li><li>Monitor legal and regulatory shifts that influence the property and construction landscape.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Holds a recognised LLB or equivalent law degree; further certifications are desirable.</li><li>10 or more years of legal practice, including 3–5 years concentrated on Dubai's real estate and construction industry.</li><li>Demonstrates a strong history of managing legal functions for a substantial property development enterprise.</li><li>Shows advanced proficiency in construction law, property transactions, and regulatory oversight in Dubai.</li><li>Possesses superior skills in contract negotiations, risk evaluation, and settling disputes.</li></ul><p><br></p></div>
About Trade WTrade W is a leading multi-asset trading platform with over seven years of industry experience, providing global users with secure, convenient, and efficient access to the financial markets. We offer CFD trading across a wide range of asset classes — including forex, cryptocurrencies, stocks, indices, metals, and commodities — through our intuitive app and web platform.<br>Launched in 2018 as the flagship brand of Tradewill Global LLC, Trade W was built on a customer-first philosophy and a vision to make trading success more accessible. Today, we continue to grow as a trusted platform, committed to empowering traders worldwide with equal opportunities for success.<br>Role Overview The User Operations Specialist is responsible for the full post-onboarding client experience — from first deposit through to long-term retention and re-engagement after liquidation. This role owns the client lifecycle, ensuring that every touchpoint — especially in high-emotion moments like margin calls and account blowouts — is handled with precision, empathy, and a clear system designed to bring clients back.<br>Key Responsibilities Client Lifecycle Management Own the end-to-end client journey from account activation to long-term retention — including first deposit follow-up, trading milestone check-ins, and proactive outreach during periods of inactivity. Design and maintain client segmentation frameworks (by deposit size, trading frequency, risk profile, and language) to ensure communications are personalised and relevant. Coordinate with the sales team to ensure smooth handoffs between advisor-led conversations and system-driven touchpoints. Track client health scores and flag at-risk accounts (declining activity, low margin levels, long inactivity) before they churn.<br>Post-Liquidation Retention Owning the post-liquidation recovery workflow — trigger and manage the 4-stage retention sequence (0-2h, 24h, 72h, Day 7) across Whats App, calling system, and in-app private chat. Work with advisors to configure personalised Recovery Plans for high-value liquidated clients — setting conservative leverage caps, auto stop-loss parameters, and daily loss limits on the platform. Monitor recovery case status in the retention dashboard; escalate unresponsive high-value clients to the relevant sales advisor within 72 hours. Analyse post-liquidation re-deposit rates by client segment, loss amount, and advisor, and report findings monthly to the Dubai management team.<br>Communication & Content Operations Draft, schedule, and send client communications across Whats App, in-app notifications, and the calling system — including retention messages, re-engagement nudges, and educational content. Maintain a library of message templates in English and Hindi for each stage of the client lifecycle (welcome, first trade, post-liquidation, reactivation, incentive delivery). Ensure all client-facing content is culturally appropriate for the Indian market — tone, language, timing, and references to local events or market. Monitor message response rates and A/B test different messaging approaches to optimise engagement.<br>Data & Reporting Produce weekly retention reports covering: client churn rate, post-liquidation re-deposit rate, average client lifetime, and net deposit per active client. Maintain the client activity database — tracking last login, last trade, last deposit, and communication history for each account. Identify patterns in client drop-off (e.g. clients who churn after 3 trades, or after a loss exceeding $500) and propose targeted interventions. Support KPI calculation for the sales team — pulling net deposit data, trading volume, and retention metrics on a monthly basis.<br>Requirements Essential4+ years of experience in user operations, customer success, or client retention within a CFD broker, forex broker, crypto exchange, or fintech platform. Deep understanding of the psychology of retail traders — particularly how Indian clients behave after a significant loss, and what drives re-engagement. Experience managing high-volume client communications across Whats App, email, and in-app channels. Strong organisational skills — able to manage multiple active retention cases simultaneously without dropping the ball on timing. Data-literate: comfortable tracking KPIs in Excel or Google Sheets, reading dashboards, and turning data into actionable recommendations. Fluent in English and Hindi; able to write natural, empathetic client messages in both languages.<br>Preferred Experience with CRM tools or retention management platforms (Salesforce, Hub Spot, or brokerage-specific back-office systems). Familiarity with CFD mechanics — margin, leverage, liquidation, spread — sufficient to explain these clearly to a confused or distressed client. Experience designing or operating automated communication sequences (drip campaigns, triggered messages based on client behaviour). Previous exposure to the Indian retail trading market — understanding of trader demographics, regional differences (Tier 1 vs Tier 2/3 cities), and common objections.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br><br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br><br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br><br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.