Operation Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Job Purpose This role is primarily responsible for identification, measurement, management, monitoring and reporting of Market risk, Counterparty Credit Risk and Investment Risks and to broadly align with Risk Management Framework of Dubai Islamic Bank. The role will also be responsible for Risk Management oversight related to Wealth Management. <br>A key part of the role will be to conduct Macro-economic and External Market Analysis and provide an update on key emerging risks. The incumbent will also be responsible for Implementation of different tools and systems to be used for measurement of Market Risk & Counterparty Credit risk for derivative products. Incumbent to act as a back-up resource for Liquidity, PRRBB and other risk monitoring activities<br>Key Responsibilities Identify, Measure, Manage and Monitor Traded Market Risk. Counterparty credit Risk. Investment Risk. Risk Management oversight related to Wealth Management Function. <br>Act as a key Group Risk Subject Matter Expert in Market Risk, Counterparty Credit Risk and Investment Risks and support Head of Market and Liquidity Risk in risk management and risk oversight role related to these risks. Establish and enhance risk management frameworks – policies and procedures related to Market Risk, Counterparty Credit Risk and Investment Risks. Update all related SOPs. Support the back-testing and stress-testing processes and perform other analyses where required. Maintain key portfolio and risk records for Sukuks/Fixed Income Portfolio and Derivatives. Liaise with internal Business Units in particular Treasury, Business Functions, Finance and Operations to provide 2nd line support role and risk management views related to the above-mentioned risks. Assist in preparation of relevant risk sections in RMC, ALCO, BRCGC packs and other interna and external risk reports. Provide oversight over relevant risk management activities in the Group’s Subsidiaries, Associates and other international entities. Daily generation and distribution of risk reports related to the above-mentioned risk types to the management as appropriate a manage treasury middle office (“TMO”) activities. Liaise with internal / external auditors and regulators where appropriate. Contribute to relevant sections of the ICAAP process and collaborate with ICAAP Team for preparation of both regulatory and internal risk metrics including FRTB risk metrics. Support the Head of Market & Liquidity Risk to ensure compliance with Group Compliance Policies, Accounting and Operating Procedures and Codes. Support the Head of Market & Liquidity Risk to review and analyze key exposures, limits and their utilization in view of prevailing market conditions. Conduct extensive Macro-economic and Market analysis and present and report key risks and key metrics for Senior Management’s review. Monitor Group’s Strategic and Structural FX NOP position. Monitor, analyze and report key changes with the help of Finance team and report to Senior Management. Act as a back up resource for AVP - PRRBB, Liquidity and FTP Risk in case of need and/or during leaves and trainings. Ensure implementing Risk Management framework and policies within the Bank with particular focus on Market Risk and CCR. Ensure compliance with SCA requirements on risk management activities as assigned by line manager including successful completion of trainings. Update and Maintain Model management documents, standards, operating policies and SOPs for all Market and CCR models. Ensure compliance with MMSG and MRMV Team’s communicated deadlines. . Review of Product Programs (PPG) from the perspective of Market Risk and CCR of the Bank. Ensure compliance with Dubai Islamic Bank Group Compliance Policies and Accounting Procedures and Codes. Ensure the Risk Management Framework for Derivative products is consistently applied with regard to Derivatives business in Dubai Islamic Bank. Monitor all risk exposures related to Derivatives against approved limits, including investigating and reporting any excess for approval by the relevant authorities on a timely basis including daily MTM reporting, investigation of differences against external/third party valuations, investigation of Margin calls and reporting of limit excesses. Support the MTM process by ensuring that the MTM sources are updated and reflective of market rates/prices. Coach, train and develop team member skills by identifying training needs and assign appropriate learning platform to the team. Review team member performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives. Work on IT projects related to Derivatives, Market Risk and CCR Management systems. Using the latest risk management tools for controlling the banks market, Counterparty credit and liquidity risk.<br>Job Complexity Ability to use risk measurement tools & to validate the measurements. Ability to advise & formulate Market risk, CCR management policy & procedures. Ability to convey complex issues and solutions in a clear and understandable way. Ability to liaise with internal/external stakeholders efficiently and effectively. Ability to lead and manage performance of team member/members. Ability to Identify and define problems and draw valid and effective solutions.<br>Education Masters degree, preferably in relevant subject (i.e. Finance, Risk Management, Mathematics, Economics, etc.) Any Globally recognized certification would be an added advantage (e.g. CFA / FRM)<br>Work Experience Minimum 12 - 15 years of relevant banking experience in Traded Market Risk & Counterparty Credit Risk (“CCR”)), Investment Risk with detailed product knowledge of Equities, Bonds, Derivatives, Structured Products etc., Wealth Management and Funds Management as well. Incumbent should be well aware of Treasury Practices and Procedures. <br>Technical Competencies Market Risk and Counterparty Credit Risk Management. Investment Risk Management. Asset Liability Risk Management. Wealth Management and Funds Management. Banking Products, Services and Operations Knowledge. Economic Analysis Financial Modeling and Analysis Internal Capital Adequacy Assessment Process (ICAAP) and Reporting Islamic Modes of Finance MIS Generation and Analytics

FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.<br>We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry<br>Job Description<br>Job Purpose:<br>SME & Mid-Market Companies play a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected, SME’s will increasingly become international and that FAB is better placed to meet their needs by increasing strength to support domestic matured businesses. The jobholder will prepare a self-development plan, agree it with Line Manager and work progressively towards achieving it. Seek best practices from other peers and colleagues. Would be required to attend training sessions as planned by management. Should have a strong ability to provide direction in assessing and capturing customer needs and opportunities effectively within the existing, new and prospective customer base. To drive best practice in lending and risk policies ensuring this remains in line with FAB practices<br>General Accountability:<br>Sales and Financial:<br>Increase depth and breadth of Relationship with existing customers. Increased sales volumes/ market shares in target market. Utilization of limits for the new approved limits. Number and quality of Credit Applications processed. Response & Turnaround Times of Customer requests & processing business applications. Alignment of structure & pricing of the proposed limits with customers’ needs. Establishment of an efficient customer-focused approach representing a strong competitive edge. Increase share of high-end market and quality business within assigned segment. By using the existing borrowing clientele’s suppliers & buyers, creating new borrowing relationship to the bank To develop and manage the portfolio of the company for Corporate/ Commercial Financing. Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses. Actively source business from prospects and follow up on sales leads within designated market segments. Plan visits to existing and new prospective clients in coordination with GTx and FX team. Identify and forward sales leads to other areas in the Bank for cross-selling. Risk Management:<br>Prepare Credit Application (CA), analyze financial statements, and make it ready for approvals. Ensure CA’s for new clients and renewals for existing clients are correctly prepared in accordance with the bank policies and regulation framework. Recognize early warning signals of unsatisfactory account conduct and pursue the collection of past due loans. Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the Company’s competitive position within its industry, its strategic direction, management quality and its financial profile. Identify and analyze the areas of potential risk threatening the assets, earning capacity or success of Organizations in various business fields. Pro-actively manage the assigned portfolio risk by ensuring timely renewal of accounts within the applicable time standards, provided all required information is available. Profitability & Expense Control:<br>Ensure effective utilization of limits to maximize profitability. Regularly monitor MIS reports for FX and Trade Working Capital revenues and utilizations. Continuously seek to increase revenue margins from customers. Customer Service & Service Level:<br>Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met. Operations and Process responsibilities. Activities / Operations:<br>Discuss credit packages with respective Credit Team and approving authorities if needed. Establish and maintain a close working relationship with Credit Division/ Credit Administration. Understand customer’s financial needs & initiate formulation of written proposals to fulfill these needs with bank’s products within the general guidelines of Business Banking and regulating authorities Review credit analysis and add high standard qualitative comments. Compliance:<br>Compliance with bank related policies and procedures, and Business Banking standards in structuring & pricing of limits. Adhere and comply with bank’s internal applicable policies and procedures as well as governing regulations issued by concerned authorities. Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines Monitor money laundering activities and coordinate remedial actions with management. The day-to-day responsibilities of the proposed role will include, but not limited to:<br>Knowledge<br>Strong understanding of financial statement analysis, conducting due diligence for lending cases, ability to risk assessment. Strong knowledge of Trade Finance and Real Estate Finance products. Good understanding of market best practices and dynamics including demographic factors, competitor products and services. Strong understanding and working knowledge of SME banking and related regulations. Understands legal structures consistent with different type of businesses. Skills & Behaviors. Proven ability to communicate and influence at different levels and to a variety of audiences. Proven achievement of meeting or exceeding sales targets. Having a sales hunting mindset. Able to evaluate, analysis, draw conclusions and develop insightful recommendations and solutions. Strong entrepreneurial / commercial / business acumen with an understanding of wider economic issues. Proven ability to build and maintain strong customer relationships. Frameworks, Boundaries & Decision-Making Authority:<br>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks. Authorized to take decisions as per the approved authorization matrix.<br>Qualifications<br>Minimum Qualification<br>University Degree - MBA / PGDM / CA / CFA or similar certification preferable.<br>Minimum Experience<br>5-8 years’ relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the Business Banking function. Trade Working Capital Experience is a must; Real Estate Financing Experience will be valuable as well.

Job Description<br><br>Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br><br>Responsibilities<br><br>Leadership Demonstrates a professional commitment to patients and fellow health care professionals.<br><br>Demonstrates sound critical thinking, conflict management and problem solving ability.<br><br>Promotes and supports a collaborative practice model<br><br>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.<br><br>Participates in annual performance reviews of self and others.<br><br>Acts as role model and mentor to fellow nursing staff.<br><br>Actively participates in organizational change in a constructive manner.<br><br>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.<br><br>Acts as a preceptor to new staff as required.<br><br>Performs in-charge duties as delegated.<br><br>Clinical Practice<br><br>Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.<br><br>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence.<br><br>Utilises evidence based practice in the provision of care<br><br>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care.<br><br>Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.<br><br>Prioritizes patient care based on ongoing assessment of patient needs<br><br>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.<br><br>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.<br><br>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.<br><br>Collaborates with the interdisciplinary team to provide patient and family centred care<br><br>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.<br><br>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.<br><br>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.<br><br>Responds to all levels of emergencies according to the organisations policies and procedures.<br><br>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.<br><br>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.<br><br>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.<br><br>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.<br><br>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.<br><br>Actively participates in meetings, rounds and case conferences in the role of primary nurse.<br><br>Provides comprehensive clinical handover and reports as required to ensure patient safety.<br><br>Ensures that nursing documentation is compliant with organization policies and procedures.<br><br>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.<br><br>Establishes and maintains professional boundaries with patients and members of the health care team.<br><br>Performance Improvement/Risk Management<br><br>Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.<br><br>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.<br><br>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.<br><br>Actively contributes to the organizations’ culture of patient safety.<br><br>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.<br><br>Complies with International and HAAD patient safety goals.<br><br>Actively promotes and complies with the organisation’s Infection Control policies and procedures.<br><br>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br><br>Education Assess patient and family education needs, plan for and provide education and evaluate outcome.<br><br>Provides a suitable environment that supports patient and family learning.<br><br>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.<br><br>Engages in health promotion activities in the healthcare organization and community.<br><br>Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.<br><br>Supervises and teaches other staff as needed.<br><br>Completes mandatory and unit specific competencies and demonstrates ongoing competence.<br><br>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan<br><br>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.<br><br>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.<br><br>Develops and maintains own Professional Portfolio as per HA-AD policy.<br><br>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br><br>General This job description is not definitive and following periodic review may be subject to change.<br><br>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.<br><br>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.<br><br>Upholds the organisation customer service standards at all time<br><br>Qualifications<br><br>Qualification :-<br><br>Special Certificate:-<br><br>Required<br><br> NLT 2 years clinical experience post qualification in<br><br>appropriate setting<br><br>(Note: Experience requirement waived for graduates of UAE<br><br>nursing colleges/universities after completion of internship).<br><br>Desired<br><br>a. N. A.

Job Description<br><br>Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br><br>Responsibilities<br><br>Leadership Demonstrates a professional commitment to patients and fellow health care professionals.<br><br>Demonstrates sound critical thinking, conflict management and problem solving ability.<br><br>Promotes and supports a collaborative practice model<br><br>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.<br><br>Participates in annual performance reviews of self and others.<br><br>Acts as role model and mentor to fellow nursing staff.<br><br>Actively participates in organizational change in a constructive manner.<br><br>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.<br><br>Acts as a preceptor to new staff as required.<br><br>Performs in-charge duties as delegated.<br><br>Clinical Practice<br><br>Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.<br><br>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence.<br><br>Utilises evidence based practice in the provision of care<br><br>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care.<br><br>Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.<br><br>Prioritizes patient care based on ongoing assessment of patient needs<br><br>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.<br><br>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.<br><br>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.<br><br>Collaborates with the interdisciplinary team to provide patient and family centred care<br><br>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.<br><br>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.<br><br>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.<br><br>Responds to all levels of emergencies according to the organisations policies and procedures.<br><br>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.<br><br>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.<br><br>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.<br><br>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.<br><br>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.<br><br>Actively participates in meetings, rounds and case conferences in the role of primary nurse.<br><br>Provides comprehensive clinical handover and reports as required to ensure patient safety.<br><br>Ensures that nursing documentation is compliant with organization policies and procedures.<br><br>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.<br><br>Establishes and maintains professional boundaries with patients and members of the health care team.<br><br>Performance Improvement/Risk Management<br><br>Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.<br><br>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.<br><br>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.<br><br>Actively contributes to the organizations’ culture of patient safety.<br><br>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.<br><br>Complies with International and HAAD patient safety goals.<br><br>Actively promotes and complies with the organisation’s Infection Control policies and procedures.<br><br>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br><br>Education Assess patient and family education needs, plan for and provide education and evaluate outcome.<br><br>Provides a suitable environment that supports patient and family learning.<br><br>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.<br><br>Engages in health promotion activities in the healthcare organization and community.<br><br>Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.<br><br>Supervises and teaches other staff as needed.<br><br>Completes mandatory and unit specific competencies and demonstrates ongoing competence.<br><br>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan<br><br>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.<br><br>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.<br><br>Develops and maintains own Professional Portfolio as per HA-AD policy.<br><br>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br><br>General This job description is not definitive and following periodic review may be subject to change.<br><br>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.<br><br>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.<br><br>Upholds the organisation customer service standards at all time<br><br>Qualifications<br><br>Qualification :-<br><br>Special Certificate:-<br><br>Required<br><br> NLT 2 years clinical experience post qualification in<br><br>appropriate setting<br><br>(Note: Experience requirement waived for graduates of UAE<br><br>nursing colleges/universities after completion of internship).<br><br>Desired<br><br>a. N. A.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assesses, plans, implements and evaluates learning and development programs for assigned nursing units in collaboration with the area Nursing Manager and Nursing Department to ensure the competence and ongoing development of staff to support the American Hospital Dubai, mission and goals, and to meet Joint Commission International Accreditation Standards. Optimises clinical competence of nursing staff utilizing bedside teaching and acts as a resource to other nursing units as required.</p><br><br>Responsibilities:<br><ul> <li>Assesses, plans, implements and evaluates nursing unit orientation, learning and development programs consistent with the hospital's mission and goals.</li> <li>Acts as a mentor and clinical resource at the unit level.</li> <li>Conducts formal and informal teaching sessions at the unit level.</li> <li>Develops and implements competency-based assessment programs.</li> <li>Manages and maintains a computerized database for staff competency development plans and education attendance.</li> <li>Provides regular updates to the department Manager.</li> <li>Provides an educational resource service within assigned area/s and additional units as required.</li> <li>Supports hospital policies and serves as a professional role model for staff.</li> <li>Works in other areas within the hospital when assigned, within the scope of practice.</li> <li>Maintains clinical and professional competency based on the latest research and established standards of practice.</li> <li>Completes all Core Competencies for nursing as well as applicable Unit Specific Competencies within prescribed timelines.</li> <li>Demonstrates awareness and knowledge of Infection Control, Pain Management and Wound Care practices and standards.</li> <li>Reports and documents as directed in the relevant policies and procedures.</li> <li>Understands the responsibilities of safe handling, and administration of Narcotic/Controlled Drugs and documentation as directed by policies and procedures.</li> <li>Demonstrates support of leadership. Encourages team decisions, and cooperation within and across departments and assists in resolving differences of opinion.</li> <li>Participate in hospital-wide and nursing committees.</li> <li>Demonstrates understanding and familiarity with Facility Management and Safety Plans.</li> <li>Actively participates in hospital/department quality improvement initiatives.</li> <li>Attends the monthly Nurse Management Team meeting and monthly Education meeting.</li> <li>Maintains annual education requirements and participates in ongoing education activities.</li> <li>Assists with departmental competency planning/review.</li> <li>Performs additional duties when required within the scope of practice.</li></ul><br>Qualifications:<br><ul> <li>Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or</li> <li>Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.</li> <li>For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book).</li> <li>Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).</li> <li>Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).</li> <li>Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of five (5) years of clinical experience in a specific area of practice.</li> <li>Minimum of two (2) years of clinical teaching experience in a clinical environment.</li> <li>Knowledge of Joint Commission International Accreditation (JCIA) acute care medical facility.</li> <li>Skills in organizational skills (time management) - managing tasks, meeting deadlines, and maintaining productivity.</li> <li>Ability to impart knowledge in critical thinking to new employees and colleagues.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The role manages work permit, residence visa, Emirates ID, renewal, amendment, and cancellation processes; maintains accurate government records; and ensures timely completion of transactions in accordance with organizational requirements and applicable UAE regulations. The position acts as an operational liaison between employees, People functions, government entities, and approved service providers.</span></p><br><br>Responsibilities:<br><p><span><strong>DUTIES AND RESPONSIBILITIES:</strong></span></p><br><ul><li><span>Processes and follows up employee government transactions including new and renewed work permits, residence visas, Emirates ID applications, amendments, status changes, and employment/residency cancellations within approved timelines.</span></li><li><span>Coordinates with MOHRE, GDRFA Dubai, ICP, medical fitness centers, Emirates ID services, and other relevant government or authorized service channels to ensure accurate and compliant processing of employee documentation.</span></li><li><span>Reviews passports, employment documents, photographs, forms, approvals, and supporting records before submission, identifies missing or expiring documents, and coordinates corrective action with employees and relevant People teams.</span></li><li><span>Maintains accurate trackers and secure records of visas, work permits, Emirates IDs, establishment-related documents, expiry dates, transaction status, government receipts, and official correspondence, ensuring timely renewal and audit readiness.</span></li><li><span>Supports onboarding, employee changes, and offboarding by coordinating government-related requirements with Recruitment, Licensing and Onboarding, Payroll, HR Operations, Government Relations, and other stakeholders to avoid delays in joining, deployment, or clearance.</span></li><li><span>Monitors government portals and transaction queues, follows up pending applications, resolves routine discrepancies, and promptly escalates rejected, delayed, complex, or high-risk cases to the Government Relations Manager.</span></li><li><span>Supports maintenance and renewal of applicable establishment cards, immigration files, authorized signatory records, government registrations, and other corporate documentation assigned to the Government Relations function.</span></li><li><span>Provides employees with clear guidance on required documents, timelines, appointments, and government procedures while maintaining confidentiality, professional service, and accurate communication throughout the process.</span></li><li><span>Reconciles government transaction fees, receipts, service charges, and supporting documents in coordination with Finance and maintains complete records for payment, reimbursement, and internal control purposes.</span></li><li><span>Maintains current knowledge of changes to UAE employment, residency, immigration, identity, and government-service requirements; participates in audits, process improvement, digital government initiatives, and other duties assigned by the Government Relations Manager.</span></li></ul><br>Qualifications:<br><ul><li><span>Bachelor’s Degree in Business Administration, Human Resources, Public Administration, or a related discipline from a recognized institution.</span></li><li><span>Good knowledge of UAE government employment and residency processes, including MOHRE, GDRFA Dubai, ICP, Emirates ID, and medical fitness requirements.</span></li><li><span>Proficiency in UAE government portals, online service platforms, Microsoft Office applications, and HR or document-tracking systems.</span></li><li><span>Strong document-control, follow-up, organizational, and problem-solving skills with high attention to accuracy and regulatory deadlines.</span></li><li><span>Excellent interpersonal and customer-service skills with the ability to communicate professionally with employees, government representatives, and internal stakeholders.</span></li><li><span>Fluency in English is required; Arabic language proficiency is highly preferred. A valid UAE driving license is preferred where field visits are required.</span></li><li><span>Minimum of three (3) to five (5) years of experience in Public Relations Officer (PRO), Government Relations, immigration, labour relations, or a similar UAE-based role.</span></li><li><span>Demonstrated hands-on experience processing work permits, residence visas, Emirates ID, medical fitness, renewals, amendments, and cancellations through relevant UAE government channels.</span></li><li><span>Experience supporting a large, multi-site, healthcare, hospitality, or other regulated organization is preferred.</span></li><li><span>Experience maintaining expiry trackers, government records, transaction reconciliations, and compliance documentation is required.</span></li><li><span>Demonstrated ability to manage high-volume transactions, confidential employee information, urgent cases, and multiple government deadlines with minimal supervision.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position based in Abu Dhabi</p><br><p><b>CONTEXT &amp; ENVIRONMENT</b></p><br><p>Reporting to the Boutique Director, you will be responsible for the Client Marketing in order to increase knowledge and develop our clients.&nbsp;With strong ownership skills, you will contribute to the excellence of the client experience and to the boutique’s influence both within the boutique and externally.</p><br><p><b>KEY PARTNERS&nbsp; </b></p><br><p>Boutique Director; Sales Managers; Learning Manager; Fashion Advisors; Europe and Middle East CRM and Marketing teams.</p><br><p><b>IN THIS METIER, WE ARE ENERGISED BY</b></p><br><p><u>Increasing knowledge and developing our clients</u></p><br><ul><li>Set up and monitor client analysis on a regular basis.</li><li>Ensure the quality of the client database (capture, cleansing, extracting data).</li><li>Regularly report to Boutique Director on the results of the Marketing activity and the clients of the boutique as well as share knowledge on competitors, trends within the activity and clients and luxury retail in general.</li><li>Transform complex data into compelling PowerPoint reports and visual insights, while leveraging strategic thinking to drive clienteling objectives strategies.</li></ul><p><u>Developing marketing activities in the boutique</u></p><br><ul><li>Set the yearly CRM Objectives with the Boutique Director in coordination with the CRM &amp; Digital team and implement action plans.</li><li>Follow the individual performance with each Fashion Advisor.</li><li>Share the CRM tools with the team and implement the appropriate guidelines.</li><li>Ensure the implementation and compliance with Boutique procedures.</li></ul><p><u>Monitoring and driving the client experience</u></p><br><ul><li>Ensure that the sales team understands and deploys the House's strategy being the Ultimate House of Luxury.</li><li>Support the Learning Manager and Boutique Director on ways to improve the Client Experience in the boutique and motivate the sales team towards the achievement of client experience.</li><li>Coordinate and follow up on client complaints and create the relevant action plan to improve service level where needed.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Organize and coordinate personalized services and experiences such as clients birthdays, clients gifts, events, fashion shows, local treatments and private appointments&nbsp;based on client segment and potential.</li><li>Initiate the improvement and launch of new in-store services and manages existing tools.</li></ul><p><u>Supporting events</u></p><br><ul><li>Be the main point of contact of the Fashion team Middle East and India for the orchestration of the organization of events in the Boutique.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Make a quantitative and qualitative follow-up of the feedback of client events.</li><li>Be the Ambassador of the Boutique to clients through a personalized welcome during client events, appointments and to external bodies in the luxury,&nbsp;retail&nbsp;and fashion sector.</li></ul><p><b>HOW WE CREATE IMPACT</b></p><br><ul><li>Adapt and implement the marketing strategy within the boutique, in close partnership with the Boutique Management and the Regional Marketing team.</li><li>Support and empower Fashion Advisors to use CRM and digital tools to create meaningful and personalized relationships with clients.</li><li>Analyze data to deepen client knowledge, define clienteling objectives, and implement action plans to grow client engagement and retention.</li></ul><p><b>KEY COMPETENCIES &amp; REQUIREMENTS</b></p><br><ul><li>You have 5 years of experience in operational marketing, CRM and/or client experience projects preferably in fashion Retail or any other luxury environment.</li><li>You have a deep understanding of the local market with fashion sensitivity.</li><li>Your leadership, strong communications skills, attention to details combined with your excellent analytical mindset and organizational skills will be key to succeed in this position.</li><li>English is a must, Arabic is a plus.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Team: The EMEA accounting and reporting function owns the GL accounting and oversees the month end closing procedures for all subsidiaries in Europe, Middle East and Africa. We work across various accounting projects, providing technical support and ensuring all statutory requirements are compliant, including preparation of financial statements and liaison with external auditors. We are seeking a Finance Manager to support ongoing operational needs, focusing on multiple Middle East and African (MEA) entities. The Finance Manager will work closely with our regional finance team to drive end-to-end accounting, ensure audit readiness, and support month-end close and compliance across the region. Responsibilities: 1. Core Accounting &amp; Reporting Responsibilities - Manage end-to-end accounting and financial reporting for MEA legal entities. - Coordinate external audits and manage audit queries, including the preparation of audit schedules, GL reconciliations, and evidence to resolve auditor questions. - Oversee payroll accounting and process optimization across MEA entities, including reconciling payroll registers with General Ledger entries and corresponding bank disbursements. - Manage fixed assets, bank reconciliations, and general ledger maintenance, including comprehensive monthly reconciliations for all balance sheet accounts. 2. Month-end &amp; Financial Close Responsibilities - Execute group and local closing of MEA entities in adherence to financial month-end calendars. - Perform fluctuation analysis, business risk assessments, and tax reviews. - Coordinate with the local tax team and provide support for queries and reconciliations. 3. Compliance &amp; Audit Readiness - Ensure all account balances are complete, accurate, and maintained to an "audit-ready" standard prior to closing. - Prepare all required supporting schedules, reconciliations, and technical accounting explanations for interim and year-end audits. 4. Cross-Functional Collaboration - Collaborate with cross-functional teams (including tax, payroll, legal, transfer pricing, and finance BPs) to address accounting queries and resolve discrepancies. - Work closely with the regional finance team to ensure all deliverables align with regional standards and remain subject to their review and oversight. - Coordinate with HR, Payroll, and Tax teams to ensure tax-related reconciliations meet entity-specific requirements. - Coordinate with external bookkeepers for local GAAP statutory accounts preparation Minimum Qualifications: - BA/BS degree in Accounting, Finance, or related field - ACA/ACCA,CPA fully qualified with 5+/significant years of post-qualification experience - Direct experience in independently managing end-to-end GL accounting and statutory reporting for entities in the Middle East and African region, and local statutory and compliance knowledge of Russia and Kazakhstan - Practical understanding of the regional tax landscape, including VAT, WHT, CIT across the GCC - Fluency in both English and Russian languages are required, for effective interaction with internal and external stakeholders based in English and Russian-speaking markets (where English proficiency may be limited) - Advanced Microsoft Excel skills and the ability to analyze complex financial data - Strong and collaborative communicator, able to engage confidently with cross-functional and regulatory stakeholders Preferred Qualifications: - Hands-on experience with large ERP accounting and reporting systems, Oracle and HFM, SAP is preferred - Highly proactive, self-directed, and able to thrive in a fast-paced, high-growth, and dynamic environment with strong attention to detail - Practice experience in audit, with a combination of in-house experience preferred; exposure to e-commerce, payments, fintech or other regulated entities is strongly preferred - Experience with 1C Software is an advantage - Current theoretical and practical knowledge of IFRS and its implications on reporting - Highly proactive, self-directed, and able to thrive in a fast-paced, high-growth, and dynamic environment with strong attention to detail</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Paramedic</span></span></span>&nbsp;<br><span><span>(<span>20879</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p>Responsible for providing emergency and primary healthcare to resort guests, visitors and colleagues. Perform administrative duties pertaining to the provision of healthcare. Perform secondary duties related to the general health and safety operations and programs of the Resort and Employee Residences as needed.</p><br> <p><strong>About the Role</strong></p><br> <ul> <li>To provide rapid intervention and incident management in the event of emergencies.</li> <li>To provide emergency medical care within the Resort and Employee residences.</li> <li>To provide primary and ongoing healthcare to guests, visitor and employees.</li> <li>To provide information relating to medical and health and safety incidents in the form of reports.</li> <li>To assist with the implementation of the Resort and Employee Residence Emergency Operations Plan (EOP), with specific regard to sections pertaining to evacuation, triage, first aid and the role carried out by the paramedics.</li> <li>To assist with occupational health and safety issues, in conjunction with the relevant department, thus maintaining health and safety standards.</li> <li>To maintain clear, accurate and updated documents pertaining to patient care, medical, healthcare and safety issues.</li> <li>To clearly and accurately communicate relevant information regarding patient condition and care when referring a patient for definitive care.</li> <li>To remain current with new medical, health and safety developments through literature, discussion forums and continued medical education.</li> <li>To attend any training, workshops or meetings as requested by the Manager Medical Services.</li> <li>To adhere to Company policies and procedures at all times.</li> <li>Not disclose any company information during or after employment.</li> <li>To provide psychological crisis interventions and basic psychological counseling.</li> <li>To consult with the designated medical director regarding patient care and treatment.</li> <li>To inspect and maintain all medical and first aid equipment and effect minor repairs if required.</li> <li>To maintain hygiene standards in the Clinic</li> <li>Checking of all medicines and equipment in Paramedic Bags</li> <li>Prepare and present First Aid, CPR and AED training to colleagues in accordance with the training format of the Resort.</li> <li>To follow any additional instructions from the Manager Medical Services or the Director, Health and Safety</li> </ul> <p><strong>About You&nbsp;</strong></p><br> <ul> <li>Years’ experience: 5 years</li> <li>Qualification: Paramedic / Advanced Paramedic</li> <li>Strong interpersonal skills</li> <li>Organizational skills</li> <li>Strong administrative abilities</li> <li>Ability to have a strong customer focus</li> <li>Leadership abilities</li> <li>Strong communication skills</li> <li>Excellent verbal and written English</li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Req Id : 115269<br>Job Title : Manager-D&amp;IT GCC Governance and Operations<br>Business Unit sector : CPL-BECIO-CIO<br>Department: BVCPL CIO<br>Work Location : INPUNE<br>Opportunity Type : Staff<br>Relocation eligible : Yes<br>Full time/Part time : Full-Time<br>Contract Hire Only for this Project : No<br>Visa Sponsorship Available: No<br>Recruiter : Indranee Bindu<br><b>Job Summary<br></b>The Manager D&amp;IT GCC Governance and Operations is responsible for the Global Competency Center (GCC) team coordination, governing, enabling, and optimizing D&amp;IT operations across (GCC). This role reports into the D&amp;IT Senior Director India &amp; APAC to provide team governance, program oversight, and operational governance across multiple IT domains. The position ensures disciplined execution, risk mitigation, and consistent delivery outcomes while strengthening customer trust and employee engagement across the region. #LI-IB2<br><b>Key Responsibilities<br></b>1. GCC &amp; Team governance<br>• Provide governance over projects, programs, and site teams operating in a matrix environment to ensure positive business outcomes.<br>• Reinforce a One Team culture across India/APAC, aligned with regional and global D&amp;IT priorities.<br>• Support workforce planning, employee engagement and demand management in partnership with the D&amp;IT Senior Director India &amp; APAC.<br>• Foster a collaborative, high performance culture focused on accountability, delivery<br>2. Governance &amp; Program Execution<br>• Provide governance oversight for a portfolio of D&amp;IT programs and initiatives, ensuring alignment to approved scope, timelines, cost, and quality expectations.<br>• Implement and run project governance mechanisms, including stage gates, reviews, and executive reporting working closely with PMO related processes.<br>• Identify and actively manage risks, dependencies, and issues across programs, ensuring timely resolution and escalation when required.<br>• Ensure adherence to approved delivery methodologies, standards, and controls across the GCC.<br>3. D&amp;IT Service Delivery Governance<br>• Govern D&amp;IT service delivery across functional areas within the GCC.<br>• Monitor service performance against defined SLAs, KPIs, and quality metrics, driving corrective actions where gaps exist.<br>• Ensure compliance with audit, risk, security, and regulatory requirements through disciplined operational governance.<br>• Promote operational excellence through standardization, continuous improvement, and adoption of best practices.<br>4. Operational Enablement &amp; Transformation<br>• Contribute to GCC operational maturity by supporting transformation initiatives, capability build out, and service expansion as identified by the D&amp;IT Senior Director.<br>• Provide governance and oversight for innovation, automation, and process optimization initiatives.<br>• Partner with regional stakeholders and local partners to ensure consistent governance and delivery outcomes.<br>• Provide oversight on software distribution and ASN management.<br>5. Reporting &amp; Performance Management<br>• Produce clear, data driven reports on program, project, and operational performance for D&amp;IT Senior Director India &amp; APAC.<br>• Ensure accurate and timely maintenance of documentation, dashboards, and metrics using approved tools and templates.<br>• Drive transparency through meaningful insights, trends, and recommendations for leadership decision making.<br>Preferred Qualifications<br>•<br>Strong governance, program management, and risk management capability<br>Excellent communication and stakeholder engagement skills across technical and non technical audiences<br>Strong analytical, reporting, and decision support skills<br>Customer centric mindset with a focus on delivery excellence<br>Minimum Qualifications<br>Education<br>•<br>Bachelor s degree in engineering - IT/Software/Computer related field or equivalent experience with a 3-year degree in STEM.<br><b>Experience<br></b>•<br>10+ years of total IT experience<br>•<br>Minimum 3 years of cross functional experience managing programs, projects, and diverse stakeholder groups<br>•<br>Proven experience in governance, service management, and operational governance within large global IT organizations<br>Certifications<br>PMP Certification desired<br>

<p><strong>Collection Officer – Accounts Receivable</strong></p><p><strong>Company:</strong> Desert Man Transporting & Contracting LLC (DMTC)<br><strong>Location:</strong> Abu Dhabi, UAE<br><strong>Employment Type:</strong> Full-Time<br><strong>Department:</strong> Finance & Accounts<br><strong>Industry:</strong> Construction / Contracting / Transportation</p><p><strong>Job Summary</strong></p><p>Desert Man Transporting & Contracting LLC (DMTC) is seeking an experienced and results-oriented <strong>Collection Officer</strong> to join our Finance & Accounts team in Abu Dhabi.</p><p>The successful candidate will be responsible for managing customer receivables, following up on outstanding payments, maintaining accurate collection records, and ensuring timely recovery of dues from clients and business partners.</p><p>The role will involve regular coordination with <strong>Finance, Project, Commercial, Quantity Surveying, Operations and Administration teams</strong> to resolve payment issues and improve the company's cash flow.</p><p>Candidates with experience in <strong>construction, contracting, transportation, equipment rental, material supply or other project-based businesses</strong> will be preferred.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Monitor customer accounts and maintain an up-to-date <strong>accounts receivable and aging report</strong>.</p></li><li><p>Follow up with customers for outstanding invoices and ensure timely collection of payments.</p></li><li><p>Contact clients by phone, email and official correspondence regarding overdue balances.</p></li><li><p>Maintain regular communication with customers regarding payment status, promised payment dates and account discrepancies.</p></li><li><p>Coordinate with the Finance and Commercial teams to resolve invoice, documentation and payment-related issues.</p></li><li><p>Follow up on <strong>approved invoices, payment certificates, work completion documents, delivery documents and other supporting documents</strong> required for payment processing.</p></li><li><p>Track customer commitments and maintain accurate records of promised payment dates.</p></li><li><p>Escalate long-outstanding or disputed accounts to the Finance Manager/Management.</p></li><li><p>Prepare daily, weekly and monthly collection reports and provide updates on outstanding receivables.</p></li><li><p>Monitor customer aging and prioritize collection activities based on amount, age and business importance.</p></li><li><p>Coordinate with project and site teams to obtain required documents for client payment processing.</p></li><li><p>Follow up on retention amounts, deductions, credit notes and other receivable-related matters where applicable.</p></li><li><p>Maintain proper documentation of collection calls, emails, meetings, commitments and payment receipts.</p></li><li><p>Assist in account reconciliation and identify discrepancies between company records and customer statements.</p></li><li><p>Follow up with customers for <strong>statement of accounts confirmation</strong> when required.</p></li><li><p>Support the Finance team in improving collection procedures and reducing overdue receivables.</p></li><li><p>Maintain professional relationships with customers while ensuring firm and timely collection of company dues.</p></li><li><p>Perform other finance and collection-related duties assigned by the Finance Manager.<br></p></li></ul><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree or Diploma in <strong>Accounting, Finance, Commerce, Business Administration or a related field</strong>.</p></li><li><p><strong>3–5 years of relevant experience</strong> in accounts receivable, collections or credit control.</p></li><li><p>UAE experience is preferred, particularly within <strong>construction, contracting, transportation, equipment rental, trading or other B2B/project-based companies</strong>.</p></li><li><p>Good understanding of <strong>accounts receivable, customer aging, invoice follow-up and reconciliation</strong>.</p></li><li><p>Experience dealing with corporate clients and following up on overdue payments.</p></li><li><p>Strong knowledge of <strong>Microsoft Excel</strong> and MS Office.</p></li><li><p>Experience with accounting/ERP software is an advantage.</p></li><li><p>Good written and verbal communication skills in English.</p></li><li><p>Arabic communication skills will be an advantage.</p></li><li><p>Strong negotiation, follow-up and problem-solving skills.</p></li><li><p>Ability to handle multiple customer accounts and work under collection targets and deadlines.</p></li><li><p>High level of accuracy, confidentiality, professionalism and integrity.</p></li><li><p>Ability to coordinate effectively with Finance, Commercial, Project and Operations teams.<br></p></li></ul><p><strong>Preferred Experience</strong></p><p>Preference will be given to candidates who have handled collections in:</p><ul><li><p>Civil construction and infrastructure companies</p></li><li><p>Road and earthworks projects</p></li><li><p>Transportation and logistics companies</p></li><li><p>Heavy equipment rental/leasing</p></li><li><p>Construction material supply</p></li><li><p>B2B contracting businesses</p></li><li><p>Project-based invoicing and payment cycles</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in Civil construction and infrastructure companies</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br><strong>JOB TITLE</strong><br>Senior Manager Health &amp; Safety | Holding | Sustainability<br><strong>ROLE SUMMARY</strong><br>The Senior Manager – Health &amp; Safety is responsible for setting, governing, and overseeing the Group Health &amp; Safety (H&amp;S) framework, ensuring a consistent, robust, and proactive approach to occupational health and safety across all Operating Companies (OpCos). This is a Group stewardship role, focused on strategy, governance, assurance, capability building, and performance oversight, rather than day-to-day site operations. The role works closely with OpCo H&amp;S teams, senior leadership, and risk<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Develop, maintain, and continuously improve the Group H&amp;S strategy, policies, standards, and minimum requirements, aligned with local regulations, ISO 45001, international best practice, and Group risk appetite.</li><li>Establish clear H&amp;S roles, responsibilities, and accountabilities between Group and OpCos, supported by a robust governance and assurance framework.</li><li>Oversee OpCo H&amp;S performance through audits, assessments, independent reviews, KPIs, leading and lagging indicators, dashboards, and consistent reporting.</li><li>Identify systemic H&amp;S risks and trends, support OpCos in addressing high-risk issues and closing findings, and provide senior management and Board-level risk briefings.</li><li>Lead Group processes for critical risk management, incident reporting, investigation, root cause analysis, learning, and systemic corrective actions, providing expert support during serious incidents.</li><li>Drive H&amp;S capability, maturity, and safety culture through leadership engagement, training frameworks, guidance, best-practice sharing, and integration of safety into business decisions.</li><li>Collaborate with Risk, ESG/Sustainability, HR, Legal, Operations, auditors, regulators, and external partners, while contributing to H&amp;S-related ESG and enterprise risk disclosures.</li><li>Promote environmental stewardship at Majid Al Futtaim by aligning work practices with ISO standards and continuously enhancing relevant H&amp;S and environmental management systems for maximum effectiveness.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Effective Group H&amp;S governance and accountability are established, with clear roles between Group and OpCos and consistent application of Group policies, standards, and minimum requirements while accommodating local needs.</li><li>Improved visibility and proactive management of H&amp;S risks and performance, supported by reliable data, meaningful KPIs, leading indicators, clear escalation mechanisms, and strong focus on critical risk prevention.</li><li>Effective oversight and learning from serious incidents and near misses, ensuring robust investigations, root cause analysis, systemic corrective actions, and sharing of lessons learned across the Group.</li><li>OpCos are supported, challenged, and enabled through Group expertise, guidance, assurance, and capability building, without duplicating operational responsibilities.</li><li>H&amp;S is embedded in leadership and business decision-making, including risk management, capital planning, ESG reporting, and enterprise risk management, with credible reporting to EXCOM and the Board.</li><li>A consistent and mature safety culture is strengthened across the Group, demonstrated through leadership engagement, continuous improvement, strong collaboration with Risk, ESG, HR, Legal and Operations, and effective engagement with offices and assets, i</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED CERTIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> BE AN ESSENTIAL PART OF EVERYDAY LIFE<br>DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow &amp; today with our Environment, Social, and Governance (ESG) strategy.<br>So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.<br>We are offering an exciting opportunity for the position of Senior Solutions Design Manager Europe &amp; MEA – Warehouse Design. In this position you will play a crucial role to lead and strategize complex warehouse design projects across our Europe &amp; MEA countries and clusters. You will collaborate closely with our commercial team to understand customer requirements and co-develop impactful technical solutions where you can showcase your expertise, drive customer success, and shape the future of warehouse design!<br>*This is an individual contributor role. <br>What will your responsibilities be?<br><ul><li>Develop and design high technical/commercial warehouse solutions together with the project team</li><li>Model scenarios of current and future operational solutions, and present and advise alternative cost-benefit analysis and value models</li><li>Advise the customer in new and innovative solutions which address the customer's needs and demonstrate clear solution fit</li><li>Support the development of a commercial framework for your proposed innovative solution with Business Development &amp; Key Account Managers in order to achieve DSC's growth, contract retention, and continuous improvement objectives.</li><li>Learn, grow, and become the driver of sustainability and innovation for our customers</li></ul><br>You won’t find another Senior Solutions Design Manager Europe &amp; MEA – Warehouse Design position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:<br><ul><li>5 to 8 years experience in logistics or end-to-end supply chain</li><li>Previous exposure to modeling and designing of complex warehousing solutions or domestic transport network, logistics/site operations, etc.</li><li>Previous experience/knowledge in project management within supply chain environment</li><li>Advanced knowledge in data analysis using Excel</li><li>Excellent communication and interpersonal skills with the ability to manage and influence key stakeholders</li><li>Ability to work successfully in a complex and international environment, meet deadlines, and prioritize tasks</li><li>A master’s degree in (or with a focus on) Supply Chain Management, Logistics, or Industrial Engineering</li><li>English fluency at business level</li></ul><br>What can you bring as a plus?<br><ul><li>Experience in technical sales</li><li>Good understanding of all solutions design tools, techniques, and procedures</li><li>Proficiency in AutoCAD, CAD, SketchUp or similar tools</li><li>Warehouse Automation</li></ul><br>What do we offer?<br><ul><li>Full-time position with flexible working time</li><li>Hybrid working environment</li><li>Competitive salary package in the logistics provider sector</li><li>Great career and personal development opportunities within the whole multi-national DHL organization and within the Solutions Design department, depending on the competencies and career aspirations of our Solutions Designers</li><li>Work in a supportive, internationally diverse team in a multicultural environment</li><li>Exposure to suppliers and key players in the logistics industry</li><li>Other local employee benefits</li></ul><br>We are looking forward to receiving your application. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Senior Business Development Manager – Corporate</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a Senior Business Development Manager handling Corporate segment, you will lead and expand the hotel’s corporate business portfolio to drive room nights, corporate partnerships, and overall revenue growth. You will develop and maintain strong relationships with local and international corporate clients, multinational companies, travel management companies, and key business partners. You will also ensure all commercial activities align with the hotel’s luxury brand standards and strategic business objectives.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Identify, develop, and manage corporate accounts to achieve revenue and business targets.</span></li> <li><span>Build and maintain strong relationships with key corporate decision-makers, travel managers, and procurement teams.</span></li> <li><span>Negotiate corporate contracts, rates, and commercial agreements in line with hotel policies and revenue strategies.</span></li> <li><span>Drive new business opportunities through proactive sales activities, networking, and market engagement.</span></li> <li><span>Monitor corporate business performance, market trends, and competitor activity within the UAE and regional markets.</span></li> <li><span>Prepare sales reports, forecasts, account plans, and represent the hotel at corporate events, networking forums, and industry functions.</span></li> <li><span>Collaborate closely with Revenue, Marketing, Reservations, and Operations teams to maximize business opportunities and guest satisfaction.</span></li> <li><span>Develop strategic account management plans to grow long-term partnerships and repeat business.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Strong understanding of the UAE corporate market, business trends, and hospitality sales environment.</span></li> <li><span>Excellent negotiation, relationship management, and stakeholder engagement skills.</span></li> <li><span>Proven ability to manage corporate contracts, RFPs, and long-term commercial partnerships.</span></li> <li><span>Analytical and strategic thinking ability to identify growth opportunities within the corporate segment.</span></li> <li><span>Results-driven mindset with the ability to achieve and exceed revenue targets.</span></li> <li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li> <li><span>Professional certifications in Sales, Revenue Management, or Marketing will be an added advantage.</span></li> <li><span>Minimum of 5 years of progressive experience in the hospitality industry, with strong exposure to corporate sales and business development.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<ul><li><p>Process guest check-ins and check-outs in the CID (Criminal Investigation Department) system in line with hotel and government requirements.</p></li><li><p>Accurately register and update guest details in the CID system for all arriving and departing guests.</p></li><li><p>Use the Redberry system to capture and copy guest identification documents (passports, Emirates IDs) and paste the data into the CID system.</p></li><li><p>Review entries for errors and make necessary corrections to guest ID data in the CID system.</p></li><li><p>Provide accurate Arabic translation for Arabic-speaking guests during registration and check-in/check-out.</p></li><li><p>Perform daily reconciliation between the Opera PMS and the CID system to ensure guest records match across both systems.</p></li><li><p>Identify and resolve discrepancies found during reconciliation between Opera and the CID system in a timely manner.</p></li><li><p>Ensure all guest data is entered accurately and submitted to CID within the required timeframe.</p></li><li><p>Maintain strict confidentiality of all guest personal information and identification documents.</p></li><li><p>Coordinate with Front Office, Reception, and the Duty Manager on any CID-related issues or documentation concerns.</p></li><li><p>Liaise with CID/Police authorities as required regarding guest registration matters.</p></li><li><p>Maintain accurate records and reports of check-ins, check-outs, and CID submissions for audit purposes.</p></li><li><p>Stay up to date with CID system updates, Opera PMS changes, and relevant guest registration regulations.</p></li><li><p>Assist with other CID- and Front Office-related administrative tasks as assigned by management.</p><ul><li><p>Process guest check-ins and check-outs in the CID (Criminal Investigation Department) system in line with hotel and government requirements.</p></li><li><p>Accurately register and update guest details in the CID system for all arriving and departing guests.</p></li><li><p>Use the Redberry system to capture and copy guest identification documents (passports, Emirates IDs) and paste the data into the CID system.</p></li><li><p>Review entries for errors and make necessary corrections to guest ID data in the CID system.</p></li><li><p>Provide accurate Arabic translation for Arabic-speaking guests during registration and check-in/check-out.</p></li><li><p>Perform daily reconciliation between the Opera PMS and the CID system to ensure guest records match across both systems.</p></li><li><p>Identify and resolve discrepancies found during reconciliation between Opera and the CID system in a timely manner.</p></li><li><p>Ensure all guest data is entered accurately and submitted to CID within the required timeframe.</p></li><li><p>Maintain strict confidentiality of all guest personal information and identification documents.</p></li><li><p>Coordinate with Front Office, Reception, and the Duty Manager on any CID-related issues or documentation concerns.</p></li><li><p>Liaise with CID/Police authorities as required regarding guest registration matters.</p></li><li><p>Maintain accurate records and reports of check-ins, check-outs, and CID submissions for audit purposes.</p></li><li><p>Stay up to date with CID system updates, Opera PMS changes, and relevant guest registration regulations.</p></li><li><p>Assist with other CID- and Front Office-related administrative tasks as assigned by management.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fluent in Arabic and English, both spoken and written, with the ability to translate accurately for Arabic-speaking guests.</p></li><li><p>Accurate and efficient data entry skills with strong attention to detail.</p></li><li><p>Working knowledge of Opera PMS and CID / Redberry systems, or the ability to learn them quickly.</p></li><li><p>Strong reconciliation and numerical/record-checking skills to match records between systems.</p></li><li><p>High level of accuracy and diligence when handling guest identification documents.</p></li><li><p>Good organizational and time-management skills to meet CID submission deadlines.</p></li><li><p>Strong communication and interpersonal skills for liaising with Front Office, Duty Managers, and CID/Police authorities.</p></li><li><p>Ability to maintain strict confidentiality of guest personal data and identification documents.</p></li><li><p>Basic computer literacy, including MS Office and email.</p></li><li><p>Must be flexible to work all shifts, including weekends and holidays.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>The Cards Business Support supports the Sales Quality function by executing post-sale quality assurance activities, including customer quality assurance, verification calls and call monitoring, for credit card applications sourced through third-party sales agents within the Direct Oversight Mode (DOM).</p><br><br><p>The role focuses on accurate execution, risk identification, and adherence to defined quality frameworks, ensuring that all customer interactions are compliant, transparent, and aligned with HSBC standards.</p><br><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Conduct outbound quality assurance calls to customers following credit card applications</li><li>Confirm customer consent and validate authenticity of applications</li><li>Verify that key product features, fees, and terms have been clearly communicated</li><li>Identify and record instances of mis-selling, misinformation, or non-compliance</li><li>Review recorded sales calls across DOM channel (where available)</li><li>Assess adherence to approved scripts, product positioning, and communication standards</li><li>Ensure all activities are aligned with internal policies and UAE regulatory requirements</li><li>Escalate identified risks in a timely manner</li><li>Complete QA scorecards accurately and consistently as per guidelines</li><li>Maintain proper documentation of QA outcomes (pass/fail, observations, escalations)</li><li>Support reporting by highlighting recurring issues and trends</li><li>Provide feedback to the Quality Assurance Manager/ Channel Manager on common gaps and risks</li><li>Support improvements to QA processes, scripts, and frameworks</li><li>Contribute to enhancing overall sales quality and customer experience</li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>1–3 years of relevant experience in banking, call center, tele sales, or quality assurance</li><li>Basic knowledge of retail banking products, particularly credit cards, is advantageous</li><li>Strong communication and customer interaction skills</li><li>Good listening ability and attention to detail</li><li>Ability to follow structured processes and guidelines</li><li>Basic analytical skills with ability to identify inconsistencies</li><li>Time management and ability to meet deadlines</li><li>A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>