Operation Manager Jobs in UAE
18742 Jobs Found
Account Planning Manager (Arabic Speaker) Full time, Dubai Based<br>Founded in Hong Kong in 2016 by the couple Delphine Lefay and Diego Dultzin Lacoste, OnThe List is Asia's first members-only flash sales concept.<br>OnThe List works directly with retail brands and official distributors, turning old inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnThe List members.<br>Since launching in Hong Kong in 2016, OnThe List has hosted over 6,350 flash sales and has built a community of over 1.53 million members across all regions. We've since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, Dubai, and Saudi Arabia with plans to expand to more strategic markets.<br><br>Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 9.85 million items from ending up in landfills. Forming OnThe Love, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales. At OnThe List, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences. Sustainability is rooted in our commitment to creating a positive impact on the world around us, while Excellence is driven by Cooperation and teamwork.<br>Account Planning Manager As Account Planning Manager at OnThe List Dubai, you are the engine behind our brand partnerships, owning the full journey from first outreach to a seamlessly executed flash sale event. You will be the single point of contact between OnThe List and our brand partners, responsible for building deep, trust-based relationships while driving commercial performance. This role blends the precision of an event producer, the instincts of a commercial strategist, and the warmth of a true relationship manager. You will coordinate across Marketing, Operations, Customer Service, and the Floor Team to deliver outstanding online and offline events, every detail accounted for, every brand partner delighted.<br>WHAT WE WILL TRUST YOU WITH...<br>Brand Liaison & Relationship Management Act as the primary and ongoing point of contact for all assigned brand partners -managing communication, expectations, and day-to-day queries with professionalism and care to build long term relationship. Identify opportunities to strengthen partner relationships and increase brand loyalty to the OnThe List platform. Ensure brand partners are kept informed at every stage from event planning through post-event reporting, delivering a consistently high standard of service. Represent the OnThe List corporate brand and mission to Turn Inventory into Opportunity in every partner interaction. Brand Acquisition & Onboarding Identify, prospect, and leverage your existing luxury industry network to open doors with new brand partners across fashion, beauty, lifestyle, and luxury categories in Dubai and the GCC. Develop and deliver compelling pitches that clearly communicate OnThe List's commercial and sustainability value proposition. Negotiate commercial terms, partnership structures, and event calendars with new brands. Lead a seamless onboarding process, ensuring new brands are set up operationally and commercially for success from day one. End-to-End Event Management Own the full lifecycle of every flash sale event: from initial planning, timelines, and briefing documents through to on-the-day execution and post-event wrap-up, for both online and offline events Serve as the central coordinator between Marketing, Operations, Customer Service, and the Floor Team, ensuring all stakeholders are aligned, briefed, and logistical challenges are resolved ahead of each event. Oversee all on-site execution for pop-up events - vendor coordination, setup, teardown, inventory management, and timely product delivery - ensuring brand presentation and customer experience meet OnThe List's standards. Conduct post-event reviews, capturing learnings and sharing performance reports with brand partners and internal leadership. Stock Analysis & Commercial Planning Conduct detailed stock analysis per brand partner — reviewing inventory levels, product mix, pricing, and category performance to inform event strategy and curate the right product selection for each flash sale. Monitor sell-through rates, revenue performance, and inventory outcomes per event, using data to drive continuous improvement. Apply a strong commercial mindset to every decision — from product selection and pricing recommendations to event format and promotional strategy. Account Retention & Growth Conduct regular and quarterly business reviews with brand partners and internal leadership, presenting performance data, insights, and forward-looking recommendations to drive growth and contribute to the UAE commercial strategy. Act as a trusted advisor to brand partners — providing insight on product, pricing, and event strategy while proactively identifying upsell, cross-sell, and retention opportunities across the portfolio. Monitor account health, market trends, and the broader GCC retail landscape to identify risks early and unlock new opportunities for growth.<br>WHAT IT TAKES...8+ years in account management or B2B business development within luxury retail, with an established network in the UAE or GCC — a strong differentiator for this role. Proven end-to-end event and project management experience, with strong cross-functional coordination skills. Excellent negotiator — target-driven, commercially minded, strategic thinker and problem solver who works autonomously. Customer-oriented with a growth mindset; a self-starter who is highly organised, clear communicator and strong team player, able to manage multiple accounts simultaneously. Fluent in Arabic and English (required); proficient in MS Office (Word, Excel, Power Point). Calm under pressure, adaptable, solutions-focused, and genuinely passionate about sustainability and luxury retail.<br>Why You'll Love It Here A high-impact, varied role at the heart of OnThe List's Dubai operation with direct exposure to the region's leading luxury brands. Competitive base salary with a commission structure tied to account performance and revenue targets. Employee Benefits: Enjoy exclusive access and discounts across our wide range of luxury partner brands. OTL benefits- Charity Leave and Birthday leave.<br>Process of Recruitment Virtual Interview with the Middle East – Assistant HR Manager In person Interview with the Middle East GM
???? We're Hiring: Cyber Intelligence Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a cybersecurity-driven organization committed to protecting digital assets, critical infrastructure, and business operations through proactive cyber intelligence, threat detection, and security innovation. Our distributed teams collaborate across Cybersecurity Operations, Security Operations Center (SOC), Threat Intelligence, Incident Response, IT Infrastructure, Risk Management, Compliance, Digital Forensics, Cloud Security, and Executive Leadership to strengthen cyber resilience and safeguard the organization against evolving threats. The Role We are seeking an experienced Cyber Intelligence Manager to lead cyber threat intelligence strategies, adversary analysis, and intelligence-driven security initiatives. The ideal candidate will oversee threat intelligence operations, intelligence collection, threat hunting, strategic reporting, and cross-functional collaboration while enabling proactive cyber defense and informed security decision-making. Key Responsibilities Develop and implement cyber threat intelligence strategies, governance frameworks, and intelligence programs aligned with organizational cybersecurity objectives. Lead cyber intelligence operations, including threat monitoring, intelligence collection, analysis, attribution, threat hunting, and dissemination of actionable intelligence. Collaborate with Security Operations Center (SOC), Incident Response, Digital Forensics, Cloud Security, IT Infrastructure, Risk Management, Compliance, Legal, and Executive Leadership to strengthen cyber defense capabilities. Monitor global cyber threat landscapes, nation-state activities, ransomware campaigns, advanced persistent threats (APTs), malware trends, phishing campaigns, vulnerabilities, and emerging attack techniques. Collect, correlate, and analyze intelligence from open-source intelligence (OSINT), commercial intelligence feeds, dark web monitoring, Information Sharing and Analysis Centers (ISACs), and internal security telemetry. Develop intelligence reports, threat profiles, indicators of compromise (IOCs), tactics, techniques, and procedures (TTPs), executive briefings, and strategic risk assessments. Lead proactive threat hunting activities and collaborate with incident response teams to identify, investigate, contain, and mitigate cyber threats. Support vulnerability management, attack surface analysis, cyber risk assessments, and security control improvements using intelligence-driven recommendations. Monitor key performance indicators (KPIs) including threat detection effectiveness, intelligence accuracy, mean time to detect (MTTD), mean time to respond (MTTR), incident reduction, intelligence utilization, vulnerability remediation, and security maturity. Ensure compliance with UAE cybersecurity regulations, data protection requirements, ISO/IEC 27001, NIST Cybersecurity Framework (CSF), CIS Controls, and organizational security policies. Manage cyber intelligence budgets, threat intelligence platforms, external security vendors, intelligence subscriptions, and strategic cybersecurity initiatives. Drive digital transformation initiatives through Security Information and Event Management (SIEM) platforms, Security Orchestration, Automation and Response (SOAR), artificial intelligence (AI)-powered threat analytics, machine learning-based anomaly detection, Extended Detection and Response (XDR), Endpoint Detection and Response (EDR), cloud-native security platforms, and business intelligence solutions. Utilize Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, Microsoft Defender XDR, Crowd Strike Falcon, Palo Alto Cortex XDR, Mandiant Threat Intelligence, Recorded Future, Virus Total, MITRE ATT&CK Framework, Power BI, Microsoft 365, and cloud security platforms to analyze threats and generate actionable intelligence. Prepare executive dashboards, cyber threat intelligence reports, risk assessments, incident trend analyses, vulnerability summaries, and strategic recommendations for senior leadership. Lead, mentor, and develop cyber intelligence analysts, threat hunters, SOC analysts, digital forensics specialists, and cross-functional security teams while fostering a culture of vigilance, collaboration, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, Computer Engineering, Digital Forensics, or a related field. Master's degree in Cybersecurity, Information Assurance, Digital Forensics, Intelligence Studies, or a related discipline is highly advantageous. Professional certifications such as CISSP, GCTI, GCFA, GCIH, GCIA, CEH, CySA+, CISM, Security+, or equivalent are preferred. Minimum 5 years of experience in cyber threat intelligence, security operations, incident response, threat hunting, digital forensics, or related cybersecurity roles. At least 2 years of experience managing cyber intelligence teams, security operations, threat intelligence programs, or enterprise cybersecurity initiatives preferred. Strong understanding of cyber threat intelligence methodologies, adversary tactics, malware analysis, threat hunting, incident response, SIEM technologies, cloud security, vulnerability management, and cybersecurity frameworks. Experience with Microsoft Sentinel, Splunk, IBM QRadar, Crowd Strike Falcon, Microsoft Defender XDR, Palo Alto Cortex XDR, Recorded Future, Mandiant Threat Intelligence, Virus Total, Power BI, Microsoft 365, SIEM/SOAR platforms, and cloud security solutions. Familiarity with AI-powered threat detection, behavioral analytics, attack surface management, threat intelligence platforms (TIP), automation, cloud-native security, and zero trust architectures is highly advantageous. Strong leadership, communication, stakeholder management, analytical thinking, strategic planning, project management, decision-making, and problem-solving skills. Ability to manage multiple cyber intelligence initiatives while balancing operational priorities, emerging threats, regulatory requirements, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed cybersecurity teams, virtual collaboration platforms, government agencies, industry information-sharing groups, and global stakeholders, with availability to support critical cybersecurity incidents when required. What We Offer Fully remote work arrangement with flexible collaboration across global cybersecurity and intelligence teams. Competitive compensation package with performance-based incentives. Professional development and cybersecurity leadership growth opportunities. Exposure to AI-powered cybersecurity technologies, advanced threat intelligence platforms, cloud security innovations, and next-generation cyber defense solutions. Collaborative culture focused on innovation, resilience, integrity, accountability, and continuous improvement. Opportunity to strengthen organizational cyber resilience by leading intelligence-driven security strategies that protect critical systems, data, and business operations.
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<span></span><p><span>A DIFC based external asset manager, having an AUM of USD 300M plus is currently and urgently hiring a Talent Acquisition and Recruitment professional to meet their internal hiring requirements.</span><br></p><br><span><span><b>Position Overview</b></span></span><br><p><span>We are seeking an experienced Recruitment Manager – Private Banking to lead talent acquisition for one of the region's leading financial services sectors. The successful candidate will have a strong background in recruiting private banking and wealth management professionals, supported by an established network of industry talent and a proven ability to identify and attract high-performing candidates.</span></p><br><span><span>Key Responsibilities</span></span><ul><li><span><span>Manage end-to-end recruitment for private banking and wealth management positions.</span></span></li><li><span><span>Source, assess, and attract high-calibre professionals through proactive talent mapping and networking.</span></span></li><li><span><span>Build and maintain a strong pipeline of qualified candidates for current and future hiring requirements.</span></span></li><li><span><span>Partner with hiring managers to understand business needs and deliver effective recruitment strategies.</span></span></li><li><span><span>Conduct candidate interviews, competency assessments, and reference checks.</span></span></li><li><span><span>Ensure an exceptional candidate experience throughout the recruitment process.</span></span></li></ul><b><span>Roles You Will Recruit</span></b><br><ul><li><span><span>Private Bankers</span></span></li><li><span><span>Relationship Managers</span></span></li><li><span><span>Directors – Private Banking</span></span></li><li><span><span>Investment Analysts</span></span></li><li><span><span>Private Banking Operations Professionals</span></span></li><li><span><span>Financial Accountants – Private Banking<br></span></span></li><li><span><span>Wealth Management Professionals<br></span></span></li></ul><span><span>Candidate Profile</span></span><ul><li><span><span>5–8 years of recruitment or talent acquisition experience within private banking, wealth management, or financial services.</span></span></li><li><span><span>Demonstrated success in recruiting mid to senior-level banking professionals.</span></span></li><li><span><span>Established network and talent pipeline within the private banking industry.</span></span></li><li><span><span>Strong sourcing, interviewing, and stakeholder management skills.</span></span></li><li><span><span>Excellent communication, negotiation, and relationship-building abilities.</span></span></li><li><span><span>Ability to manage multiple recruitment assignments in a fast-paced environment.</span></span></li></ul><br> </div>
Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Assistant Manager – Call Centre Operations to join the resort’s call center operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Control<br><br> Oversee daily call center operations across all channels (inbound, outbound, digital) Ensure SLAs are consistently achieved (response time, quality, resolution) Monitor real-time performance and take corrective actions proactively Maintain strong control over queue management and service levels Ensure full operational coverage by optimizing multi-tasking deployment across the shift and building a multi-skilled team aligned to business demand Provide operational support by stepping in to handle calls when required, while overseeing multi-tasking across functions and ensuring service continuity <br><br>People Leadership<br><br> Lead, coach, and develop Team Leaders to drive performance and accountability Ensure consistent coaching culture aligned to service quality expectations Support recruitment, onboarding, and capability development Address performance gaps with structured action plans <br><br>Performance & Reporting<br><br> Track and analyse KPIs (SLA, quality, productivity, guest feedback) Identify trends, risks, and improvement opportunities Provide structured reporting and insights to Call Centre leadership <br><br>Guest Experience & Service Quality<br><br> Ensure delivery of Forbes Five-Star service standards across all interactions Drive consistency in tone, personalization, and service execution Handle complex escalations with ownership and resolution focus <br><br>Workforce & Efficiency<br><br> Support workforce planning, scheduling, and coverage optimization Ensure alignment between forecast, staffing, and demand Manage shrinkage, absenteeism, and productivity control <br><br>Process Improvement & Stakeholder Alignment<br><br> Identify and implement process improvements to enhance efficiency and experience Collaborate with internal stakeholders (Rooms, F&B, Revenue, etc.) Ensure smooth operational flow across departments <br><br>Compliance & Risk Control<br><br> Ensure adherence to company policies, SOPs, and regulatory standards Maintain audit readiness and compliance across operations Identify operational risks and act proactively <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree in Business Administration, Management, or related field. 3–5 years of experience in call center operations, with at least 1–2 years in a supervisory or assistant managerial role. Strong understanding of multi-channel operations (calls, email, chat). Strong understanding of call center technologies, CRM systems, and performance metrics. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, customer-focused environment. Ability to manage KPIs, workforce, and service quality Proficiency in MS Office and call center software platforms. Experience with CRM systems, workforce management tools, reporting platforms and quality assurance programs. Knowledge of customer service best practices and industry standards. Certification in customer service or call center management is a plus. <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced <strong>Maintenance Manager</strong> to oversee landscape maintenance operations, irrigation systems, and facility-related maintenance activities. The ideal candidate will be responsible for managing maintenance teams, ensuring high-quality service delivery, optimizing resources, and maintaining client satisfaction across residential, commercial, hospitality, and public landscape projects.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and supervise landscape maintenance operations across multiple sites.</p></li><li><p>Lead maintenance teams including supervisors, gardeners, technicians, and subcontractors.</p></li><li><p>Develop preventive and corrective maintenance schedules for landscape, irrigation, and related systems.</p></li><li><p>Ensure proper maintenance of softscape, hardscape, irrigation networks, water features, and outdoor facilities.</p></li><li><p>Monitor plant health, irrigation performance, pest control, and horticulture activities.</p></li><li><p>Coordinate with clients, consultants, and project teams to address maintenance requirements.</p></li><li><p>Prepare maintenance plans, schedules, reports, and performance updates.</p></li><li><p>Ensure compliance with HSE standards, quality requirements, and client specifications.</p></li><li><p>Manage manpower planning, equipment, tools, and material requirements.</p></li><li><p>Monitor maintenance costs and identify opportunities for operational improvements.</p></li><li><p>Handle client complaints, site inspections, and service quality issues.</p></li><li><p>Ensure timely completion of preventive maintenance and emergency repair works.</p></li><li><p>Conduct regular site audits and maintain service standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree/Diploma in Horticulture, Agriculture, Civil Engineering, Landscape Engineering, or related field.</p></li><li><p><strong>Minimum 7–10 years of UAE experience in landscape maintenance operations.</strong></p></li><li><p>Proven experience managing large-scale landscape maintenance contracts.</p></li><li><p>Strong knowledge of <strong>softscape, hardscape, irrigation systems, pumps, water features, and horticultural practices</strong>.</p></li><li><p>Experience handling villas, residential communities, hotels, commercial properties, and public landscape projects.</p></li><li><p>Strong leadership skills with experience managing multicultural maintenance teams.</p></li><li><p>Knowledge of UAE climate conditions, plants, irrigation requirements, and landscaping standards.</p></li><li><p>Ability to prepare maintenance schedules, reports, and resource plans.</p></li><li><p>Proficiency in MS Office and maintenance management software (CMMS experience is an advantage).</p></li><li><p>Strong communication, problem-solving, and client management skills.</p></li><li><p>UAE Driving License is mandatory.</p></li><li><p>Candidates currently available in UAE with immediate or short notice availability will be preferred.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><u>Skills</u></p><ul><li><p>Payroll coordination (OT, deductions, incentives)</p></li><li><p>Performance KPI tracking (AR, CR, punctuality, productivity)</p></li><li><p>Incident and disciplinary case handling</p></li><li><p>Accommodation & transportation coordination</p></li><li><p>Strong Excel/Google Sheets proficiency</p></li><li><p>HRMS and attendance systems knowledge</p></li><li><p>UAE labor law compliance</p></li></ul><br><p><u>Competencies</u></p><ul><li><p>Leadership & Supervision</p></li><li><p>Ability to lead HR coordinators and rider captains</p></li><li><p>Ability to enforce discipline while maintaining morale</p></li><li><p>Problem Solving</p></li><li><p>Quick decision-making during operational peaks</p></li><li><p>Analytical thinking for workforce optimization</p></li><li><p>Operational Excellence</p></li><li><p>Process-driven mindset</p></li><li><p>High attention to detail</p></li><li><p>Strong sense of urgency</p></li></ul><br><p><u>Core Duties & KPIs</u></p><ol><li><p><strong>HR Department Leadership & Supervision</strong></p></li></ol><ul><li><p>Supervise and control all activities of the HR department</p></li><li><p>Assign tasks, set priorities, and monitor performance of HR team members</p></li><li><p>Ensure HR team compliance with policies, timelines, and quality standards</p></li><li><p>Act as the final internal checkpoint before HR matters are escalated to management</p></li></ul><ol><li><p><strong>Workforce HR Operations (Riders, Drivers & Staff)</strong></p></li></ol><ul><li><p>Oversee end-to-end HR operations for: - Bike riders - Car drivers - White-collar employees</p></li><li><p>Ensure proper execution of: - Recruitment and onboarding</p></li><li><p>Documentation and employee records - Medical insurance coordination - Leave and workforce status management - Disciplinary actions and investigations</p></li><li><p>Ensure no operational disruption due to HR delays</p></li></ul><ol><li><p><strong>Compliance, Legal & MOHRE Oversight</strong></p></li></ol><ul><li><p>Ensure full compliance with: - UAE Labor Law - MOHRE regulations - WPS governance (oversight only) - Medical insurance requirements</p></li><li><p>Lead and manage MOHRE inspections, audits, and investigations</p></li><li><p>Must have extensive experience in managing , preferably in logistics, delivery services,
transportation, FMCG, manpower outsourcing, or high-volume workforce environments.</p></li><li><p> Energetic and proactive</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position: Group HR Manager
Location: Abu Dhabi
Department: Human Resource
Experience Required: Minimum 3 years of experience in UAE with handling riders (preferred
) or 500 blue collar employees.
Employment Type: Full Time
Salary Range: AED 10k-15k </p><p>Age Preference – Under 40 </p><p>Joining Availability : Immediately </p><br><br><p><strong><u>Preferred Industry Experience</u></strong></p><ul><li><p><strong>Food Delivery</strong></p></li><li><p><strong>Last-Mile Delivery</strong></p></li><li><p><strong>Logistics & Transportation</strong></p></li><li><p><strong>Courier Services</strong></p></li><li><p><strong>E-commerce Operations</strong></p></li><li><p><strong>Manpower Outsourcing</strong></p></li></ul><p></p></section>
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<br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Deliver exceptional and personalized service to guests, ensuring memorable dining experiences aligned with Fairmont’s Heartist philosophy.</li><li>Welcome and engage with guests, anticipate their needs, and handle feedback or concerns professionally and promptly.</li><li>Ensure consistent service standards are maintained throughout the restaurant operation.</li><li>Monitor guest satisfaction and implement improvements to enhance the overall dining experience.</li><li>Assist the Restaurant Manager in managing daily buffet operations, including breakfast, lunch, and dinner services.</li><li>Ensure smooth opening and closing procedures, including restaurant readiness, cleanliness, and service setup.</li><li>Monitor buffet presentation, food replenishment, hygiene standards, and overall guest flow.</li><li>Coordinate closely with the Culinary team to ensure timely replenishment and quality presentation of buffet items.</li><li>Supervise, coach, and motivate restaurant colleagues to deliver excellent service standards.</li><li>Conduct daily briefings, assign duties, and ensure proper staffing allocation according to business levels.</li><li>Support training and development of colleagues, promoting continuous improvement and professional growth.</li><li>Assist in performance management and provide constructive feedback to team members.</li><li>Support the Restaurant Manager in achieving departmental financial goals, including revenue targets and cost control.</li><li>Monitor operating supplies, inventory levels, and minimize wastage.</li><li>Ensure proper handling of billing procedures, cash handling, and POS operations.</li><li>Assist with scheduling, attendance monitoring, and administrative tasks as required.</li><li>Ensure compliance with hotel policies, safety regulations, and brand standards.</li><li>Maintain high standards of cleanliness, hygiene, and workplace safety.</li><li>Promote sustainable practices and support hotel environmental initiatives.</li><li>Work closely with Kitchen, Stewarding, Engineering, Housekeeping, and other departments to ensure seamless operations.</li><li>Maintain effective communication with management and colleagues.</li><li>Support hotel events, promotions, and special dining experiences when required.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2–3 years of experience in a assistant managerial role within a luxury hotel or high-volume restaurant environment.</li><li>Strong knowledge of buffet operations and international dining concepts.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced hospitality environment.</li><li>Strong understanding of guest service standards and Food & Beverage operations.</li><li>Knowledge of HACCP and food safety procedures.</li><li>Proficiency in English; additional languages are an advantage.</li></ul> </div>
Company Description Nabd Plus Advertising is a growing advertising and marketing services company based in Abu Dhabi. The organization focuses on helping clients build their brands through innovative campaigns, targeted messaging, and effective use of media channels. Team members collaborate closely with clients to understand business objectives and deliver measurable results. The company values creativity, client service, and accountability, creating an environment where people can develop professionally while contributing to impactful marketing solutions.<br>Role Description This is a full-time, on-site Sales Account Manager role based in Abu Dhabi. The Sales Account Manager will manage a portfolio of client accounts, build long-term relationships, and serve as the primary point of contact for all sales and service needs. Daily responsibilities include identifying new business opportunities, preparing proposals, presenting advertising solutions, negotiating contracts, and overseeing the implementation of campaigns in coordination with internal teams. The role involves monitoring campaign performance, providing regular reports and updates to clients, and ensuring client satisfaction and retention. The Sales Account Manager will also collaborate with creative, marketing, and operations teams to align solutions with client goals and market trends.<br>Qualifications<br> Demonstrated experience in sales account management, preferably within advertising, media, or marketing services. Strong relationship-building and client communication skills, with the ability to present and negotiate effectively. Proven ability to identify leads, develop pipelines, and meet or exceed sales targets. Solid understanding of advertising and marketing concepts, campaign structures, and media offerings. Ability to work on-site in Abu Dhabi and collaborate with cross-functional teams in a fast-paced environment. Excellent organizational and time-management skills, with attention to detail and follow-through. Proficiency in common business software (e.g., CRM tools, spreadsheets, presentation software). Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Professional fluency in English; Arabic language skills are an advantage. Prior experience in the UAE or GCC market and knowledge of local business practices is beneficial.
Company Description Brand Zilla is a leading experiential marketing and production company in Saudi Arabia, with 15 years of expertise delivering world-class exhibitions, large-scale events, immersive brand activations, and integrated media solutions. The company is trusted by global brands to bring their visions to life through precise event production and creative storytelling. Brand Zilla combines innovative media technology with meticulous planning to create impactful, memorable experiences. Team members collaborate with diverse clients and projects, working in a fast-paced environment that values creativity, reliability, and excellence.<br>Role Description The Sales Manager role at Brand Zilla is a full-time, on-site position based in Dubai, . The Sales Manager will oversee the sales cycle from prospecting to closing, including identifying new business opportunities, nurturing client relationships, and presenting tailored experiential marketing solutions. This role involves preparing proposals, managing negotiations, and coordinating with internal production, creative, and operations teams to ensure project feasibility and client satisfaction. The Sales Manager will monitor market trends, maintain an organized sales pipeline, and report on performance metrics to support revenue growth. Day-to-day activities include client meetings, attending industry events, and collaborating with leadership to refine sales strategies and targets.<br>Qualifications Strong skills in consultative selling, client relationship management, and account development.5+ years of UAE sales experience Valid UAE Visa Experience in sales planning, pipeline management, and forecasting for B2B or agency environments. Knowledge of experiential marketing, events, brand activations, and integrated media solutions. Ability to collaborate effectively with cross-functional teams in production, creative, and operations. Excellent communication, presentation, and negotiation skills in English; Arabic proficiency is an advantage. Proven track record of meeting or exceeding sales targets in a relevant industry. Strong organizational and time management abilities, with attention to detail and follow-through. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience. Comfort working on-site in Dubai and engaging with clients and partners in the region. Experience with CRM tools, sales reporting, and data-driven decision-making.
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Job Summary: <br>
<p>One of our clients in Dubai is looking for Assistant Service Manager.</p><br><br> Key Responsibilities: <br>
<ul>
<li>•Assist in the management and development of a multi-disciplinary regional service organization.<br>•Lead and coordinate teams of electrical, mechanical, digital, workflow, and field service engineers.<br>•Manage daily service operations, installations, breakdown support, preventive maintenance, and customer escalations.<br>•Maintain and improve departmental profitability, efficiency, service quality, and budget performance.<br>•Develop and implement operational improvements, KPIs, reporting structures, and service strategies.<br>•Ensure strong coordination with international principals and manufacturers in Europe and Asia.<br>•Support long-term organizational continuity, succession planning, and knowledge transfer.<br>•Maintain strong relationships with key regional customers and suppliers.</li>
</ul>
<br> Requirements: <br>
<ul>
<li>•Proven experience managing a technical service organization with multiple engineering competencies.</li>
<li>•Demonstrated success in achieving and improving operational and financial budgets.</li>
<li>•Strong leadership background managing service engineers across various disciplines.</li>
<li>•Experience working with international principals, manufacturers, and suppliers.</li>
<li>•Excellent communication and organizational skills.</li>
<li>•Strong commercial awareness combined with technical understanding.</li>
<li>•Ability to operate effectively within Middle Eastern business culture and customer expectations.</li>
</ul>
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A reputable and fast-growing training and educational institute in Dubai is seeking an experienced Customer Service Manager to lead our front-line support operations. We provide structured, high-quality learning experiences to a diverse, multilingual client base. We are looking for a hands-on leader who can drive customer satisfaction, streamline service workflows, and effectively manage a busy front-desk and call-center team.<br><br>Key Responsibilities:<br><br>Team Leadership: Recruit, train, mentor, and manage a customer service team, ensuring staff delivers professional, timely, and courteous support across phone, email, and in-person interaction Operations Management: Oversee daily service workflows, including managing learner inquiries, appointment scheduling, and coordination with instructional/training staff Escalation Handling: Act as the primary point of contact for complex complaints and escalated issues, resolving conflicts diplomatically while maintaining trust and loyalty Process Development: Design and refine customer service policies, procedures, and FAQ resources to improve efficiency and service quality Performance Tracking: Monitor key metrics (customer satisfaction scores, response times, resolution rates), analyze feedback, and implement data-driven improvement Cross-functional Collaboration: Work closely with operations, administration, and training teams to ensure seamless learner journeys and address any operational bottlenecks<br>Qualifications & Requirements:<br><br>Experience: Minimum 5–6 years in a Customer Service Management or supervisory role, preferably within the education, training, or service-oriented sector Customer Focus: Proven ability to manage feedback, reduce complaints, and drive high satisfaction levels Communication: Excellent verbal and written communication skills (English required; Arabic or other languages are a strong advantage) Analytical Skills: Ability to interpret service metrics and translate data into actionable operational improvements Technical Skills: Proficiency with CRM software, helpdesk tools, and MS Office (experience with scheduling systems is a plus. Organizational Skills: Strong time-management and multitasking abilities in a fast-paced, high-volume environment. Education: Diploma or degree in Business, Management, Communications, or a related field is preferred Flexibility: Willingness to work flexible hours as required by operational needs<br><br>What We Offer Competitive, tax-free monthly salary. Opportunity to lead and shape a growing service department. A dynamic, multicultural work environment. Career growth potential within an expanding organization.
A reputable and fast-growing training and educational institute in Dubai is seeking an experienced Customer Service Manager to lead our front-line support operations. We provide structured, high-quality learning experiences to a diverse, multilingual client base. We are looking for a hands-on leader who can drive customer satisfaction, streamline service workflows, and effectively manage a busy front-desk and call-center team.<br><br>Key Responsibilities:<br><br>Team Leadership: Recruit, train, mentor, and manage a customer service team, ensuring staff delivers professional, timely, and courteous support across phone, email, and in-person interaction Operations Management: Oversee daily service workflows, including managing learner inquiries, appointment scheduling, and coordination with instructional/training staff Escalation Handling: Act as the primary point of contact for complex complaints and escalated issues, resolving conflicts diplomatically while maintaining trust and loyalty Process Development: Design and refine customer service policies, procedures, and FAQ resources to improve efficiency and service quality Performance Tracking: Monitor key metrics (customer satisfaction scores, response times, resolution rates), analyze feedback, and implement data-driven improvement Cross-functional Collaboration: Work closely with operations, administration, and training teams to ensure seamless learner journeys and address any operational bottlenecks<br>Qualifications & Requirements:<br><br>Experience: Minimum 5–6 years in a Customer Service Management or supervisory role, preferably within the education, training, or service-oriented sector Customer Focus: Proven ability to manage feedback, reduce complaints, and drive high satisfaction levels Communication: Excellent verbal and written communication skills (English required; Arabic or other languages are a strong advantage) Analytical Skills: Ability to interpret service metrics and translate data into actionable operational improvements Technical Skills: Proficiency with CRM software, helpdesk tools, and MS Office (experience with scheduling systems is a plus. Organizational Skills: Strong time-management and multitasking abilities in a fast-paced, high-volume environment. Education: Diploma or degree in Business, Management, Communications, or a related field is preferred Flexibility: Willingness to work flexible hours as required by operational needs<br><br>What We Offer Competitive, tax-free monthly salary. Opportunity to lead and shape a growing service department. A dynamic, multicultural work environment. Career growth potential within an expanding organization.
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<p><strong><span>Senior Engineering Manager (AKP) | Abu Dhabi, UAE</span></strong></p><br><br>
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<p><strong><span>The Company </span></strong></p><br><br>
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<p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br>
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<p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br>
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<p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almarai Pro, Premier Chef, Bakemart, and others. </span></p><br><br>
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<p><span>Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br>
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<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
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<p><strong><span>The Opportunity</span></strong></p><br><br>
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<p><span>Almarai is seeking a highly capable </span><strong><span>Senior Engineering Manager</span></strong><span> to lead Production Engineering across our Dairy and Juice operations in Abu Dhabi. This is a critical managerial role responsible for ensuring the reliability, efficiency, and continuous improvement of plant engineering, utilities, and maintenance functions within a high-volume food manufacturing environment.</span></p><br><br>
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<p><span>The successful candidate will bring strong technical depth, hands-on operational experience, and the ability to lead teams in delivering world-class engineering performance.</span></p><br><br>
<br>
<p><strong><span>Qualifications:</span></strong></p><br><br>
<br>
<ul>
<li><span>Bachelor’s degree (B.E. / B.Tech) in Mechanical or Electrical Engineering from a recognized institution</span></li>
<li><span>Minimum 10 years of hands-on experience across maintenance and engineering roles within FMCG or food manufacturing </span></li>
<li><span>At least 5 years in a leadership or similar managerial position, ideally within dairy or food processing environments</span></li>
<li><span>Strong exposure to utilities operations, maintenance, and energy optimization programs</span></li>
<li><span>Practical experience in processing plants within dairy or food sectors</span></li>
<li><span>Exposure to packaging technologies (Tetra Pak, SIG, KHS) is an added advantage</span></li>
<li><span>Proven track record in implementing continuous improvement methodologies (Lean, TPM, Six Sigma)</span></li>
</ul>
<br>
<p><span>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. We offer competitive salary and benefits package for the right candidate.</span></p><br><br>
<br>
<p><span>We look forward to welcoming you to our team. Apply now and take the next step in your career as a Senior Engineering Manager.</span></p><br><br>
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<br><br> </div>
<h2 class="h5">Job description</h2>
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<ol><li>Lead and oversee the delivery of administrative support services, including hospitality, mail, transportation, and courier services, ensuring efficient and high-quality service delivery.</li><li>Oversee procurement and contracting activities in coordination with relevant stakeholders to ensure the timely provision of administrative resources and services.</li><li>Manage facilities, warehouses, and organizational assets, ensuring proper inventory control, maintenance, and asset lifecycle management.</li><li>Oversee security, cleaning, and maintenance services to provide a safe, secure, and efficient working environment for employees and visitors.</li><li>Manage administrative support services, including travel and accommodation arrangements, shipping, mail, stationery, and transportation services.</li><li>Supervise the operation and maintenance of the organization's vehicle fleet and manage drivers and messengers to ensure operational efficiency.</li><li>Manage vendor relationships and monitor service providers' performance to ensure compliance with contractual obligations and service level agreements.</li><li>Lead and develop the Administrative Services team, drive continuous improvement initiatives, and prepare periodic reports and recommendations to enhance operational performance.</li></ol> <ul><li>Bachelor's degree in Business Administration or a related field from an accredited university.</li><li>A minimum of 7 years of experience in administrative and technical support services</li></ul> </div>
About Binghatti<br><br>Binghatti is one of the UAE’s most dynamic and fast-growing property brands, headquartered in Dubai. We are known for bold architecture, visionary design, and partnerships with global luxury icons such as Bugatti, Mercedes-Benz, and Jacob & Co<br>.<br>With a portfolio exceeding AED 15 billion across Dubai’s most prestigious developments, Binghatti continues to transform the city’s skyline and set new standards for innovation and excellence in real estat<br>e.<br>We are seeking an experienced Facilities Manager to oversee the operations and maintenance of large-scale residential high-rise developmen<br>ts.<br>Key Requirem<br>ents<br>Bachelor's Degree in Mechanical Engineering or Electrical Engineering (mandatory). Minimum 8 years of Facilities Management experience, with at least 3 years in a managerial position. Proven experience managing residential high-rise properties with 500+ units. Strong background in Integrated Facilities Management (IFM), including hard and soft services. Experience managing FM service providers, contracts, budgets, and service delivery. Sound knowledge of MEP systems, preventive maintenance, life safety systems, and statutory compliance. Experience working with Owners Associations is an advan<br>tage.<br>Key Responsibi<br>lities<br>Manage the overall facilities operations of residential towers and communities. Ensure efficient delivery of hard and soft FM services through in-house teams and contractors. Oversee maintenance of all MEP, HVAC, fire and life safety, and building systems. Monitor contractor performance, KPIs, SLAs, and compliance requirements. Prepare and manage operational budgets and maintenance plans. Ensure compliance with health, safety, and regulatory requirements. Lead asset preservation initiatives and preventive maintenance programs. Liaise with residents, property management teams, and Owners Association representatives. Prepare operational reports and recommendations for senior mana<br>gement.<br>Why Join Bi<br>nghatti?<br>At Binghatti, we do not just build properties - we build legacies. You will join a team driven by ambition, creativity, and excellence, where ideas move fast and every project makes a s<br>tatement.<br>Here, you will work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai’s future. If you are ready to be part of a company that is shaping history, Binghatti is where your story begins.
Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike. <br><br>What you will do:<br><br>Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives Collaborate with training teams to effectively to develop a gold standard team Establish weekly/monthly objectives for the team Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent Own store P&L report and manage budgets (salary, expenses, inventory, etc.) Ensure that all merchandise is properly and attractively displayed as per visual guidelines Ensure all store standards and operations are to company standards Collaborate with store support departments to effectively utilize company resources Align with Human Resources on company policies, procedures and development planning for store team<br><br>Who you are:<br><br>Exceptional customer service/clienteling skills Minimum of 3 years' experience in a customer service management role Strong leadership skills, able to coach/motivate team Professional verbal and written communication skills Flexible work schedule, including evenings, weekends, and holidays<br><br>What you will get:<br><br>Competitive salary and bonus incentives A top-of-the-line training program, unique to the industry A clothing allowance for each new seasonand generous employee discount Opportunity to build a career with one of the fastest growing companies in fashion Opportunity to travel to other stores and abroad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Senior Engineering Manager (AKP) | Abu Dhabi, UAE</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br>
<br>
<p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br>
<br>
<p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almarai Pro, Premier Chef, Bakemart, and others. </span></p><br><br>
<br>
<p><span>Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br>
<br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<p><strong><span>The Opportunity</span></strong></p><br><br>
<br>
<p><span>Almarai is seeking a highly capable </span><strong><span>Senior Engineering Manager</span></strong><span> to lead Production Engineering across our Dairy and Juice operations in Abu Dhabi. This is a critical managerial role responsible for ensuring the reliability, efficiency, and continuous improvement of plant engineering, utilities, and maintenance functions within a high-volume food manufacturing environment.</span></p><br><br>
<br>
<p><span>The successful candidate will bring strong technical depth, hands-on operational experience, and the ability to lead teams in delivering world-class engineering performance.</span></p><br><br>
<br>
<p><strong><span>Qualifications:</span></strong></p><br><br>
<br>
<ul>
<li><span>Bachelor’s degree (B.E. / B.Tech) in Mechanical or Electrical Engineering from a recognized institution</span></li>
<li><span>Minimum 10 years of hands-on experience across maintenance and engineering roles within FMCG or food manufacturing </span></li>
<li><span>At least 5 years in a leadership or similar managerial position, ideally within dairy or food processing environments</span></li>
<li><span>Strong exposure to utilities operations, maintenance, and energy optimization programs</span></li>
<li><span>Practical experience in processing plants within dairy or food sectors</span></li>
<li><span>Exposure to packaging technologies (Tetra Pak, SIG, KHS) is an added advantage</span></li>
<li><span>Proven track record in implementing continuous improvement methodologies (Lean, TPM, Six Sigma)</span></li>
</ul>
<br>
<p><span>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. We offer competitive salary and benefits package for the right candidate.</span></p><br><br>
<br>
<p><span>We look forward to welcoming you to our team. Apply now and take the next step in your career as a Senior Engineering Manager.</span></p><br><br>
<br>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Library Manager is responsible for the strategic leadership, administration, planning, development, and continuous enhancement of the University Library in alignment with the institution’s academic mission, research priorities, accreditation standards, and digital transformation initiatives. The role oversees library operations, digital resources, information literacy programs, library technologies, research support services, budgeting, staff development, and Elsevier’s PURE Research Information Management System (RIMS).</p><ol><li><p>Develop and implement the University Library’s strategic plans, operational goals, and long-term development initiatives in alignment with the University’s strategic priorities.</p></li><li><p>Oversee library operations, including circulation, reference services, acquisitions, cataloging, archives, technical services, and digital resources.</p></li><li><p>Manage integrated library systems (ILS), databases, repositories, discovery platforms, and OPAC systems.</p></li><li><p>Oversee Elsevier’s PURE Research Information Management System (RIMS), including publications management, research profiles, analytics, and reporting.</p></li><li><p>Support faculty and researchers in scholarly publishing, citation management, research visibility, academic integrity, and access to scholarly resources.</p></li><li><p>Develop and deliver information literacy programs, workshops, and user training sessions.</p></li><li><p>Prepare and manage the Library budget and evaluate resource utilization, subscriptions, and vendor agreements.</p></li><li><p>Lead, supervise, and develop library staff while fostering a collaborative and service-oriented environment.</p></li><li><p>Develop workforce plans and identify staffing, training, and professional development needs.</p></li><li><p>Support accreditation, quality assurance, institutional effectiveness, and compliance with copyright, licensing, and information management standards.</p></li><li><p>Establish partnerships with academic libraries, publishers, and professional organizations, and represent the University in relevant forums.</p></li><li><p>Serve on University committees and perform other duties assigned by senior academic leadership.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Master’s degree in Library and Information Science, Library Science, Information Management, or a related field from an accredited institution.</p></li><li><p>Minimum of <strong>8–10 years of progressively responsible experience</strong> in academic libraries, including at least <strong>5 years in a managerial or leadership role</strong>.</p></li><li><p>Experience in higher education and familiarity with library technologies, digital resources, academic databases, and research support systems.</p></li><li><p>Demonstrated experience in library technologies, digital resource management, budgeting, strategic planning, collection development, and staff supervision.</p></li><li><p>Experience supporting accreditation and quality assurance processes is highly desirable.</p></li><li><p>Experience with Research Information Management Systems (RIMS), particularly Elsevier’s PURE platform, is preferred.</p></li></ol><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Join Luxarabia Real Estate as a CRM Manager and become an integral part of a fast-growing luxury real estate brokerage.<br> In this role, you will oversee our CRM operations, manage lead flow, enhance data quality, and develop reporting systems that empower our sales teams to deliver exceptional results and client experiences.<br> Key Responsibilities: Manage the day-to-day administration and optimization of Bitrix24 CRM.<br> Configure pipelines, workflows, automations, custom fields, and user permissions.<br> Maintain CRM data integrity, ensuring accurate and up-to-date records.<br> Troubleshoot CRM-related issues and provide user support and training.<br> Identify opportunities to improve CRM efficiency and sales processes.<br> Oversee the capture, allocation, and tracking of inbound leads across all channels.<br> Monitor lead distribution and ensure timely assignment to sales agents.<br> Maintain a clean, organized, and segmented client database.<br> Monitor agent follow-up activities and report compliance gaps to management.<br> Support the implementation of lead nurturing and client engagement strategies.<br> Coordinate and execute WhatsApp and CRM-based marketing campaigns.<br> Build and manage targeted contact lists for project launches, events, and promotions.<br> Track campaign performance, engagement metrics, and response rates.<br> Collaborate with Sales and Marketing teams to maximize campaign effectiveness.<br> Generate daily, weekly, and monthly sales and pipeline reports.<br> Monitor key performance indicators including lead conversion, agent activity, and sales performance.<br> Maintain live dashboards and provide insights to support business decisions.<br> Identify pipeline bottlenecks and recommend process improvements.<br> Competitive Salary Package.<br> Access to industry-leading CRM Collaborative and high-performance work environment.<br> Career Growth Opportunities within the company Use your CRM expertise, enhance business performance, and support a high-performing sales team through data-driven decision-making.<br> Apply now to become part of LuxArabia Real Estate!<br> Minimum 2 years of CRM within Dubai real estate.<br> Advanced knowledge of CRM workflows, automation, reporting, and database management.<br> Excellent organizational and problem-solving abilities.<br> Strong communication skills and ability to support teams.<br> Detail-oriented with a commitment to data accuracy and operational excellence.<br></span> </div>
<p>Position Title: Assistant Store Manager - Luxury Jewellery
Employment Type: Full Time
Salary: up to 15,000 AED inclusive plus commission
Job Location: Dubai, UAE
About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.
Job Description:
- Support the Store Manager in achieving store sales targets and KPIs. Lead sales activities during the Store Manager's absence.
- Identify opportunities for upselling and cross-selling luxury jewellery collections.
- Deliver personalized service to clients and maintain luxury brand standards. Build relationships with repeat and VIP customers.
- Maintain luxury visual merchandising standards. Support scheduling, attendance monitoring, and leave management.</p><p>Qualifications:
- Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field, with strong experience in luxury retail, preferably jewellery, watches, fashion, or premium brands.
- Proven supervisory or team leadership experience, with the ability to manage retail operations and deliver exceptional customer experiences.
- Proficiency in POS systems, retail reporting tools, and sales performance tracking within a luxury retail environment.
- Experience serving VIP, UHNW, and international clientele in the GCC market, with strong knowledge of diamonds, gemstones, jewellery certifications, and luxury retail etiquette.
How to Apply:
Send your CV in word format to: JOBSRETAIL2020 AT GMAIL DOT COM and use “Assistant Store Manager” as email subject
Most important screening questions
1. Can you describe your experience in luxury jewellery retail and the brands you have worked with?
2. Can you share your experience handling VIP/UHNW clients and delivering luxury customer service?
3. Can you describe your knowledge and experience with diamonds, gemstones, and high-value jewellery sales?</p>