Operation Manager Jobs in UAE
18774 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Facility Project Manager</strong></p><br><p><strong>About the Role</strong></p><p>As we continue to scale our physical footprint across the UAE — retail hubs, refurbishment and reconditioning centres, inspection yards, and office spaces — we are looking for a Facility Project Manager to take end-to-end ownership of how these spaces are built, delivered, and maintained.</p><p>This is a hands-on role for someone who blends an <strong>infrastructure mindset</strong> with <strong>real construction experience</strong>: comfortably reading a drawing, negotiating with a contractor, chasing an authority approval, and standing on a live site to make sure the work matches the plan. You'll turn new-site decisions into fully operational, safe, and compliant spaces — on time and on budget.</p><br><p><strong>What You'll Do</strong></p><br><p><strong>Project Delivery & Construction</strong></p><ul><li><p>Manage the full lifecycle of construction, fit-out, and civil works projects — from concept and feasibility through design, execution, and handover.</p></li><li><p>Coordinate civil, MEP, HVAC, electrical, and fire & safety works across multiple sites simultaneously.</p></li><li><p>Conduct regular site inspections to track progress, quality, and adherence to design intent and safety standards.</p></li></ul><p><strong>Infrastructure Planning & New Site Development</strong></p><ul><li><p>Support site identification and feasibility assessments for new retail hubs, refurbishment centres, and yards.</p></li><li><p>Translate operational and business requirements into practical space and infrastructure plans.</p></li><li><p>Drive space optimisation and capacity planning across existing and upcoming locations.</p></li></ul><p><strong>Vendor, Contractor & Cost Management</strong></p><ul><li><p>Source, evaluate, and appoint contractors, consultants, and suppliers; manage scope, SLAs, and performance.</p></li><li><p>Own project budgets and CAPEX planning — forecast, track, and control costs, and flag variances early.</p></li><li><p>Review and negotiate quotations, contracts, and variation orders to protect quality and value.</p></li></ul><p><strong>Regulatory Approvals & Compliance</strong></p><ul><li><p>Manage authority approvals and permits (e.g. Municipality, Civil Defence, DEWA/SEWA/Etihad, free-zone / Trakhees where applicable).</p></li><li><p>Ensure all works comply with UAE building codes, safety regulations, and relevant local authority requirements.</p></li></ul><p><strong>Facilities Management & Handover</strong></p><ul><li><p>Ensure smooth handover of completed sites into operations, including snagging, documentation, and asset registers.</p></li><li><p>Oversee preventive and reactive maintenance, MEP systems, and overall upkeep of live facilities.</p></li><li><p>Establish and monitor facility management SLAs to keep sites safe, functional, and presentable.</p></li></ul><p><strong>Health, Safety & Sustainability</strong></p><ul><li><p>Champion a strong HSE culture across all projects and facilities.</p></li><li><p>Ensure contractors and works comply with health, safety, and environmental standards.</p></li><li><p>Factor energy efficiency and sustainability into design and operational decisions where feasible.</p></li></ul><p><br></p><p><strong>Stakeholder Management & Reporting</strong></p><ul><li><p>Act as the central point of contact between operations, leadership, contractors, and consultants.</p></li><li><p>Provide clear, regular updates on project status, budgets, risks, and timelines.</p></li></ul><br><p><strong>What You'll Bring</strong></p><br><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, Architecture, Mechanical/Electrical Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p><strong>4-6 years</strong> of experience in facility, project, or infrastructure management, with a strong construction / fit-out background.</p></li><li><p>Proven track record delivering multi-site build-out or fit-out projects end-to-end.</p></li><li><p>UAE / GCC experience strongly preferred, with working knowledge of local authority approval processes and building regulations.</p></li><li><p>Experience in retail, automotive, industrial, warehousing, or logistics environments is a plus.</p><br></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>Solid grasp of civil and MEP works and the ability to read and interpret technical drawings.</p></li><li><p>Strong project management discipline — scope, schedule, budget, and quality control.</p></li><li><p>Confident vendor negotiation and contractor management skills.</p></li><li><p>Highly organised, with the ability to run multiple projects and priorities at once.</p></li><li><p>Proactive problem-solver who stays calm and decisive under site pressure.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Proficiency in MS Project, AutoCAD (reading level), and MS Office / Google Workspace.</p><br></li></ul><p><strong>Preferred Certifications (nice to have)</strong></p><ul><li><p>PMP, PRINCE2, or equivalent project management certification.</p></li><li><p>Facilities Management certification (e.g. IFMA / BIFM) or HSE certification (e.g. NEBOSH / OSHA).</p><br></li></ul><p><strong>Why Join Us</strong></p><br><p>You'll play a direct role in shaping the physical spaces where our teams and customers experience the brand every day. Every site you deliver becomes part of how we grow — visible, tangible, and impactful. If you like ownership, pace, and seeing your work take physical shape, you'll feel right at home here.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills & Competencies</strong></p><ul><li><p>Solid grasp of civil and MEP works and the ability to read and interpret technical drawings.</p></li><li><p>Strong project management discipline — scope, schedule, budget, and quality control.</p></li><li><p>Confident vendor negotiation and contractor management skills.</p></li><li><p>Highly organised, with the ability to run multiple projects and priorities at once.</p></li><li><p>Proactive problem-solver who stays calm and decisive under site pressure.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Proficiency in MS Project, AutoCAD (reading level), and MS Office / Google Workspace.</p></li></ul><p><strong>Preferred Certifications (nice to have)</strong></p><ul><li><p>PMP, PRINCE2, or equivalent project management certification.</p></li><li><p>Facilities Management certification (e.g. IFMA / BIFM) or HSE certification (e.g. NEBOSH / OSHA).</p></li></ul><p></p></section>
Job Responsibilities:<br><br>Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients. Identify opportunities to enhance revenue through upselling and cross-selling of products or services. Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally. Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores. Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations. Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations. Contribute to internal mystery shopping initiatives to assess the quality of customer interactions. Achievement of individual sales and productivity targets Providing Solutions to Customers Queries/Requirements. Oversee day-to-day operation. Create a healthy and motivating work environment and atmosphere Listen to team members’ feedback and resolve any issues or conflicts. Motivating the team to achieve organizational goals. Delegating tasks to team members.<br><br>Experience : (Yrs& Field) :<br><br>Min 2years of experience in similar role.<br><br>Educational Qualification:<br><br>Graduation or Diploma or an equivalent qualification.<br><br>Skills & Abilities:<br><br>Customer Focus, Result Orientation, Teamwork, Communication. Arabic knowledge is an advantage. Good PC skills, especially MS Excel, Confidence and skillful negotiating skills.
Job Responsibilities:<br><br>Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients. Identify opportunities to enhance revenue through upselling and cross-selling of products or services. Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally. Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores. Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations. Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations. Contribute to internal mystery shopping initiatives to assess the quality of customer interactions. Achievement of individual sales and productivity targets Providing Solutions to Customers Queries/Requirements. Oversee day-to-day operation. Create a healthy and motivating work environment and atmosphere Listen to team members’ feedback and resolve any issues or conflicts. Motivating the team to achieve organizational goals. Delegating tasks to team members.<br><br>Experience : (Yrs& Field) :<br><br>Min 2years of experience in similar role.<br><br>Educational Qualification:<br><br>Graduation or Diploma or an equivalent qualification.<br><br>Skills & Abilities:<br><br>Customer Focus, Result Orientation, Teamwork, Communication. Arabic knowledge is an advantage. Good PC skills, especially MS Excel, Confidence and skillful negotiating skills.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the Role</b></p><p>Join Al-Futtaim Automotive and take the lead as an <b>Aftersales Manager – Toyota Al Ain</b>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><p> </p><p><b>What You Will Do</b></p><ul><li>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</li><li>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</li><li>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</li><li>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</li><li>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</li><li>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</li><li>Ensure full compliance with brand standards, HSSE requirements, and operational policies</li><li>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven leadership experience within automotive aftersales or service operations</li><li>Strong commercial mindset with hands-on experience managing P&L and delivering growth</li><li>Deep understanding of dealership aftersales processes and customer lifecycle</li><li>Data-driven approach with the ability to turn insights into actionable improvements</li><li>Exceptional stakeholder management and communication skills</li><li>Passion for developing people and leading high-performance teams</li><li>Experience driving change and continuous improvement initiatives</li><li>Strong systems proficiency (ERP/reporting tools)</li></ul><p> </p><p><b>About the Team</b></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><p> </p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</li><li>Minimum <b>10 years’ experience</b> within automotive dealerships</li><li>At least <b>5 years in a leadership role within aftersales/service operations</b></li><li>Demonstrated success in driving financial performance and enhancing customer experience</li><li>Strong coaching, leadership, and team development capabilities</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>
Job Purpose<br><br>At Emirates, Strategic Planning is an essential part of our business and its success. We are a customer-focused organisation who is committed to developing comprehensive insights and recommendations to enhance our strategic operations. Our data-driven approach and dedication to quality drives our accomplishments and is demonstrated across our planning groups.<br><br>The Network Optimisation and Schedules Integration Manager will manage and represent Commercial Planning as the stake holder unit at the Network Control Centre (NCC), providing direction and support to ensure Commercial issues are appropriately addressed and resolved. Be jointly responsible for planning and decision making process at the NCC to ensure that the commercial objectives and overall corporate objectives are achieved with a focus on quick schedule recovery.<br><br>Design and develop operating procedures, process manuals and initiate new processes to carry out schedule adjustments to effectively match supply and demand across the Emirates route network to achieve higher revenue potential and cost savings. Lead, plan and organise to integrate long-term and short-term schedules in Central Schedule Repository (CSR) as this forms the fundamental source for updating Emirates flight schedules in all relevant systems.<br><br>In This Role, You Will<br><br>Generic: Audit the performance of the Network Optimisation & Charters Controllers (NO&CC) and provide instant decisions to all operational issues which need commercial input. Devise procedures, checklists, write and update business process manuals as well as provide professional expertise to NO&CCs to make time-bound critical decisions in order to capitalise revenue making opportunities and achieve significant cost savings through timely implementation of aircraft swaps and extra flights. Independently identify flights with high and low demand, review aircraft re-assignment options and recommend solutions to adjust capacity on a per flight basis, per route basis where seat supply is constrained in order to achieve unbudgeted incremental revenue and enhanced profits. Influence relevant stakeholders and take their input to develop alternatives in order to gain buy-in for changes. Establish the pattern of aircraft swaps and formulate trends to provide strategic decision making processes to senior management on the changing market dynamics so that future Operating Plans can be fine-tuned to take cognizance of such demand. Independently monitor weak performing/loss making flights and lead tactical price changes with commercial operations, where appropriate. Influence and negotiate with Area Managers/Sale Managers, SVP-COs and MCBDs to improve loads, failing which, recommend flight cancellation or downsizing of aircraft thereby mitigating the losses. Effectively seek and negotiate, on behalf of Manager Network Optimisation & Charters, with various aeronautical authorities/airport slot coordinators and ground service providers to obtain landing/handling permissions for operation of extra flights, charter flights and aircraft gauge changes. These ad-hoc operations are vital contributors for incremental revenues/profits. Manage tactically and create spare aircraft time to launch extra-sections during periods of high season and major world events like Haj, Umrah, Nowroz, Dubai Shopping Festival, Dubai Summer Surprise, Chinese New Year, etc., whilst simultaneously ensuring that schedule integrity is maintained. Manage the production of Emirates public timetables on a seasonal basis. Direct OAG timetable production house in the UK to ensure Emirates schedules are captured correctly and Emirates online and interline connectivity is built to provide maximum product exposure to the travelling public. Coordinate with the printers on design and layout of the timetables to enhance the visibility of Emirates? network and new city-pairs resulting in higher revenue potential. Specialized: (NCC/Network Optimisation) Steer the activities of all operational stakeholders, viz. Engineering Planning, Operations/Hub Control, Flight Dispatch, Crew Scheduling, Airport Services, Sky Cargo and DNATA, towards realization of incremental revenue/cost saving opportunities arising from aircraft reassignment/extra flights. Effective and timely coordination with these stakeholders will result in capitalisation of market demand and maximum utilisation of spare aircraft time leading to higher profits. Manage, evaluate and address all operational constraints and issues which could impact the commercial objectives of the company and co-ordinate to implement recovery plans assessing the revenue and cost benefits of such decisions. Identify threats and opportunities that may arise during any disruptions or deviations and be able to lead and provide direction to the Area/Airport Managers at the outstations to minimise service failures and customer inconvenience. Represent Commercial Planning at the FDU (Flight Disruption Unit) as and when it is activated for major schedule disruption, diversions etc. and also represent on all contingency response plans in the event of a serious aircraft incident or accident, heading up the Incident Support Units where applicable. Project manage charter flights throughout its life cycle, extend support to Manager Network Optimisation and Charters with the price quote and provide valuable inputs for an efficient charter operation, covering all commercial and operational aspects. These flights are of high business value and hence need skilful negotiations with internal and external stake holder to ensure efficient and smooth operations. Evaluate and manage the night curfew and slot constrains at various airports and co-ordinate with airport and regulatory authorities to obtain slot confirmation, landing/take-off permission of all aircraft which are off-schedule and re-plan the flights in order to comply, in case of deviations, with the local requirements and effectively manage the continued increase in slot constrained airports. Failure in complying with the regulatory requirements invites fines to the airline and possible loss of historic slot. Specialized: (Business Systems) Plan, develop and coordinate with EGIT to ensure ENCOM (Emirates Network & Capacity Optimisation Module), CSR (Central Schedule Repository) and other Network Optimisation systems are fully functional, are in line with the latest technological advancements and are capable of meeting Emirates' future business requirements. ENCOM and CSR are critical Tier-2 applications supporting many other departments in efficient management of Emirates' schedules and smooth functioning of the entire Airline. Conduct internal surveys of various other systems in the company that completely rely on schedule information sourced from Planning and direct EGIT to develop electronic links between these systems so that Emirates flight schedules are synchronised continuously to eliminate errors. This is of paramount importance given the criticality of the systems and their impact on revenue generation. Design and develop procedures to establish fool proof data filtration process in CSR and prevent leakage of confidential information and avoid exposure of company plans prematurely to the competition. Control the display of new destinations and new aircraft types in all internal and external systems in line with company confidentiality policies and at the same time configure systems to dynamically announce new destinations, schedule/aircraft changes at short notice to make the most commercial impact. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement.<br><br>Qualification<br><br>To be considered for this role you must meet the below requirements:<br><br>Degree or Honours (12+3 or equivalent)8+ Years in Commercial/Sales/Research/Analysis Experience in Airline Industry specifically in Network optimisation/flight scheduling. Sound knowledge of flight scheduling, passenger charter sales, airline operations, aviation regulations. A broad based knowledge of commercial, operational and financial aspects of the airline industry. Excellent knowledge of IT systems. Excellent verbal and written communication skills. IATA SSIM chapter 4 - Standard schedules message procedures. IATA SSIM chapter 6 - Airport slot co-ordination procedures. IATA SSIM chapter 7 - Presentation and transfer of schedule data set. Computer literate with expertise in flight scheduling systems and thorough knowledge of IATA scheduling guidelines and electronic data transfer mechanisms.<br><br>At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.<br><br>Salary & benefits<br><br>Competive Salary<br><br>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website emiratesgroupcareers.com. Further information on what it's like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<h4>What you will do</h4>
<p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.<br>
You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.<br>
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.<br>
You will attend regular operational meetings to ensure effective coordination and partnership between departments.<br>
Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.<br>
Work collaboratively and professionally with co-workers and supervisors.</p>
<h4>What you will bring</h4>
<ul>
<li>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping within luxury 5 star hotel or resort.</li>
<li>College degree preferably specializing in hotel management or equivalent experience is required.</li>
<li>Strong communication skills in English and other languages.</li>
<li>Customer satisfaction oriented with attention to detail.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Work authorization</li>
<li>Competitive tax free salary and service charge</li>
<li>Live out allowance</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Paid home leave ticket</li>
<li>End of service gratuity</li>
<li>Learning & Development programs</li>
<li>Career opportunities and international transfer</li>
<li>And more...</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Responsible for managing the implementation and delivery of Building Information Modelling (BIM) across a large-scale roads, utilities, and urban infrastructure project. Oversees BIM standards, model coordination, digital workflows, and information management, ensuring collaboration between design, construction, and project controls teams while supporting efficient project delivery, clash detection, and compliance with client and industry BIM requirements.</p>
<p>The BIM manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</p>
<p>The BIM manager will put in place all BIM requirements for each project. This will include preparing and reviewing the BIM Execution Plan, LOD matrix, modelling methodology, coordination strategy, collaboration and exchange timeframe, file formats, and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</p>
<p>Duties shall include auditing design and construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purposes, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</p>
<p>The BIM manager shall coordinate BIM activities among the lead design consultant, other consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</p>
<p>Attend and provide support during coordination meetings with consultants.</p>
<p>Provide direct support to the project team in extracting information from the model or for visualization purposes.</p>
<p>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</p>
<p>Can elaborate to client the models, sections, and clashes in Revit and AutoCAD 360.</p>
<p>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</p>
<p>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</p>
<p>Audit and review any documentation such as BIM models, BIM Execution Plan, or related documents against established BIM standards and protocols and ensure a smooth transition between all phases (design, construction, and operation) and all team members of a project.</p>
<p>Comply with the relevant quality, environmental, safety, and occupational health policies, manuals, and procedures in place within the company and ensure continued compliance with these requirements while employed.</p>
<p>Perform other duties as assigned by the line manager or supervisor including occasional drafting work in support of PMC activities.</p>
<h4>Qualifications and experience</h4>
<ul>
<li>BSc degree in civil engineering.</li>
<li>10+ years of experience across all phases of BIM management.</li>
<li>At least 3 recent years in a similar position within a PMC team.</li>
<li>Fully conversant across all modern BIM software, specifically Civil 3D.</li>
<li>Fully conversant with Abu Dhabi Municipality requirements.</li>
<li>Good communication skills with the ability to compose and explain complex issues concisely to different audiences.</li>
<li>Excellent team working skills, motivated and productive attitude.</li>
<li>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</li>
</ul></p><p></p>
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<span>Black & Grey HR is seeking a Tender Manager to support the growth of the client's offshore construction and subsea services business. The successful candidate will be responsible for managing the complete tender lifecycle, from opportunity assessment and bid strategy through proposal submission and commercial handover. This role will work closely with engineering, operations, procurement, and commercial teams to develop competitive, compliant, and commercially sound proposals for offshore projects.<br><br>Responsibilities<br><br>1. Tender Strategy & Bid Management<br><br>- Own and manage the end-to-end tender process for offshore construction and subsea project opportunities<br><br>- Review client ITTs, scope documents, technical specifications, and commercial requirements to develop effective bid strategies<br><br>- Establish tender schedules, coordinate internal inputs, and ensure timely submission of high-quality proposals<br><br>- Manage bid clarifications, client queries, and tender revisions throughout the proposal lifecycle<br><br>2. Technical & Commercial Proposal Development<br><br>- Lead the preparation of technical and commercial proposals, ensuring alignment with client expectations and project requirements<br><br>- Coordinate inputs from engineering, operations, HSE, procurement, and project teams to develop comprehensive bid submissions<br><br>- Review project execution methodologies, resource requirements, and technical solutions for tender responses<br><br>- Ensure proposals demonstrate company capabilities, operational approach, and value proposition<br><br>3. Costing, Risk & Stakeholder Coordination<br><br>- Coordinate cost estimation activities including manpower, equipment, vessel requirements, subcontractors, logistics, and project resources<br><br>- Support commercial reviews, pricing strategies, and tender evaluations<br><br>- Identify key project risks, assumptions, exclusions, and mitigation measures during the bidding stage<br><br>- Maintain tender documentation, bid records, and lessons learned for future opportunities<br><br>- Work closely with leadership teams to support business development and strategic growth initiatives<br><br></span><br><span>Requirements- Bachelor’s degree in Engineering, Business Management, Commercial Management, or a related discipline<br><br>- 7+ years of experience in tendering, proposals, or commercial roles within offshore construction, subsea, marine, oil & gas, or EPC industries<br><br><br>- Proven experience managing complex technical and commercial bids from initial review to submission<br><br>- Strong understanding of offshore project execution, construction methodologies, and associated cost drivers<br><br>- Experience preparing proposals for offshore operators, EPC contractors, or energy sector clients<br><br>- Exposure to ADNOC projects or UAE offshore operations is highly desirable<br><br>Preferred Certifications<br><br>- Certifications in contracts, commercial management, project management, or proposal management are advantageous<br><br>- Offshore safety certifications (BOSIET/HUET) are beneficial for candidates supporting offshore project activities<br><br></span><br><span>Benefits- Permanent employment with a growing offshore services organization<br><br>- Opportunity to support major offshore construction and subsea projects<br><br>- Exposure to ADNOC and international project opportunities<br><br>- Collaboration with experienced engineering and operations teams<br><br>- Long-term career development within a stable organization<br><br>How to Apply<br><br>Submit your CV along with a copy of your relevant professional certificates<br><br>Please include:<br><br>- Updated CV (PDF preferred)<br><br>- Details of offshore/subsea tendering experience<br><br>- Relevant commercial or project certifications (if available)<br><br>- Availability / earliest start date<br><br>- Shortlisted candidates will be contacted within 5 working days.<br><br></span><br> </div>
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<p>Manager - TSD Fire Safety Compliance</p><br>
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<p>Service & Operations</p><br>
<br><br><p><span><b>THIS IS WHERE CAREERS ARE HIGH-IMPACT</b></span></p><br><br><p><span><b>Terminal Service Delivery</b></span></p><br><br><p><span><b>Manager - TSD Fire Safety Compliance</b></span></p><br><br><p>The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.</p><br><br><br><p><span><b>What you'll deliver</b></span></p><br><br><ul>
<li>You'll oversee all TSD fire‑safety corrective actions and compliance activities, ensuring actions are approved, implemented, tracked, reported, integrated into BFSP updates, supported through stakeholder forums, represented in FLS meetings, and coordinated via the CAWG.<br> </li>
<li>You'll support and guide TSD in all Building Fire Safety Plan and fire‑safety compliance activities - including BFSP implementation and stakeholder awareness, BaU fire‑safety oversight, annual fire drills, review of facility modifications, SME technical evaluations, and applying project‑delivery management standards.<br> </li>
<li>You’ll engage stakeholders to ensure fire‑safety compliance and drive continuous improvement, promoting understanding of Building Fire Safety Manual obligations while identifying, mitigating, and resolving fire‑safety and project‑delivery issues.<br> </li>
<li>You’ll maintain accurate fire‑safety records, track corrective and BFSP actions, manage training documentation, promote fire‑safety awareness, support evacuation and emergency‑protocol understanding, and prepare regular performance reports for TSD Leadership, the FLS Committee, and AFS.</li>
</ul><br><br><p><span><b>What you bring</b></span></p><br><br><ul>
<li>You should be educated to a bachelors degree level or specialized in Engineering/ Fire Protection Specialist / Airports & Aviation Fire Life Safety Management<br> </li>
<li>You should have a minimum of 3 – 5 years of relevant experience.<br> </li>
<li>You’ll bring strong Fire Life Safety, regulatory, and project‑delivery expertise covering airport fire‑safety design, active/passive protection systems, health and safety compliance, end‑to‑end project coordination, leadership in multicultural environments, deep knowledge of NFPA/IBC/UAE codes, BFSM development, fire‑risk assessment, problem‑solving, stakeholder communication, safety leadership, and proficiency with Microsoft Office, airport systems, AutoCAD, and data‑reporting tools.</li>
</ul><br><br><p><span><b>Life at Dubai Airports</b></span></p><br><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.</p><br> </div>
Catering Sales Manager <br>Job Purpose:The Catering Sales Manager is a senior commercial role responsible for owning, driving, and growing company’s catering revenue across the UAE. The role carries full commercial accountability for the catering sales channel from strategy and business development through to client management, proposal ownership, and revenue delivery. Operating as a key contributor within the B2B Sales division, the role leads the development of company’s catering business across corporate clients, luxury hospitality groups, government entities, VIP and private clients, event agencies, and premium event organizers. The Catering Sales Manager is expected to independently drive the full sales cycle from market prospecting and client acquisition through proposal development, commercial negotiation, contract closing, and post-event account growth. Beyond transactional selling, the role is expected to shape the catering commercial strategy, identify growth opportunities, build a high-value client portfolio, and position the company as the premium catering partner of choice across the UAE market. The role operates with a high degree of autonomy and commercial ownership, requiring a proven luxury sales professional with strong UAE market relationships and a track record of revenue delivery. Key Accountabilities:Commercial Ownership & Revenue Delivery Own and deliver the catering revenue target for UAE, with accountability for monthly and annual sales performance. Develop and execute the catering business development strategy in alignment with the overall B2B commercial plan. Identify, prioritize, and convert high-value catering opportunities across corporate, luxury hospitality, government, and premium private event segments. Manage the full commercial cycle: prospecting, pitching, proposal development, negotiation, contracting, and account retention. Establish and manage a structured pipeline with clear revenue forecasting and business update reporting to the Head of Sales. Client Development & Strategic Partnerships Build and manage a portfolio of high-value accounts including corporate clients, luxury hospitality groups, event agencies, wedding planners, government entities, and VIP private clients. Develop long-term strategic partnerships that position the company as the preferred premium catering partner across the UAE market. Conduct senior-level client meetings, presentations, and tastings independently, delivering a luxury-standard client experience at every touchpoint. Grow existing accounts through upselling, relationship deepening, and consistent premium service delivery. Represent the company at industry events, networking forums, and high-profile occasions to expand the brand's catering reach and commercial network. Proposal & Solution Development Lead the development of bespoke catering proposals and event concepts tailored to client requirements, going beyond standard catalogue offerings. Advise clients on catering arrangements, menu strategy, event flow, setup, presentation standards, and guest experience design. Develop and own pricing strategies and commercial terms for catering proposals in line with company's brand positioning and margin objectives. Collaborate with culinary and operations teams to develop and refine catering concepts, seasonal menus, and premium service offerings. Cross-Functional Leadership & Coordination Act as the primary commercial lead for all catering operations, coordinating across culinary, operations, logistics, procurement, marketing, and finance teams to ensure seamless event execution. Provide commercial direction and brief internal stakeholders on client requirements, event specifications, and delivery standards. Support and mentor junior team members within the B2B catering function, contributing to capability building across the division. Liaise with Marketing on catering campaigns, seasonal activations, and client-facing materials aligned to company's premium brand standards.<br>Market Intelligence & Strategic Growth Monitor UAE market trends, competitor activities, emerging catering segments, and premium event opportunities to inform commercial strategy. Identify and develop new catering verticals, client segments, and geographic expansion opportunities within the UAE and support international growth ambitions where relevant. Provide regular market intelligence, client feedback, and revenue performance insights to senior leadership. Contribute to the annual catering business planning process, providing commercial input on targets, growth initiatives, and resource requirements.<br>Experience requirement:Minimum 7+ years of progressive experience in luxury hospitality sales, catering sales, premium food & beverage, or high-end event sales with a strong track record of revenue delivery and business development within the UAE. Proven commercial ownership experience with demonstrated ability to manage sales targets, pipelines, and revenue accountability independently. UAE market experience is mandatory, with an established network across corporate, luxury hospitality, government, and premium events sectors. Background from 5-star hotels, luxury catering companies, luxury hospitality groups, premium event companies, or high-end F&B brands is strongly preferred. Demonstrated ability to develop and close senior-level accounts and manage complex, high-value commercial relationships. Strong strategic thinking with the ability to contribute to divisional planning and go-to-market strategy. Experience working cross-functionally with culinary, operations, logistics, and marketing teams at a senior commercial level. Mentoring or team development experience is an advantage. Excellent proposal writing, consultative selling, and executive presentation skills. Highly presentable, commercially driven, and capable of representing the company at the highest levels of client engagement. Strong organizational and multitasking skills with the ability to manage multiple high-value accounts and events simultaneously. Experience managing VIP clients, government accounts, and luxury events is essential.<br>Qualification and Licenses requirement:Bachelor's Degree in Business Administration, Hospitality Management, Marketing, or a related field — required. Valid UAE Driving License required. Fluency in English is mandatory; Arabic is an advantage.
York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents. <br><br>Accountant & Administrative Manager – York Towers – Dubai Team???? On-site | ???? Full-Time | ???? accounting & Administrative Department | ???? Mid-Creer Level <br>About York Towers:At York Towers, we're committed to creating distinctive, multicultural, and enriching lifestyles through real estate developments. We're part of the York Holding Group, known for its global presence and innovative approach to the real estate industry. ???? We're Hiring: Accountant & Administrative Manage:Are you an experienced professional who combines accounting expertise with deep knowledge of UAE government processes and regulations? We're looking for a proactive and detail-oriented Accountant & Administrative Manager to join our team and keep our financial and administrative operations running seamlessly. ???? About the Role As our Accountant & Administrative Manager, you'll be the backbone of our financial and administrative operations — working closely with senior leadership to ensure full compliance with government and tax regulations, managing accounting and legal processes, and supporting HR functions. This is a hands-on role that requires someone who thrives in a dynamic environment and knows how to get things done. Location: Dubai, UAE. Key Responsibilities • Managing day-to-day accounting - bookkeeping, reconciliations, invoicing, payments, budgeting, and financial reporting Leading VAT registration and filing with the UAE Federal Tax Authority, and managing banking portals and KYC requirements Handling legal processes with local authorities - documentation clearing, trademark registration, and new corporate licenses Managing government, telecom, and banking portals, including KYC and WPSOverseeing office resources, supplies, and equipment Supporting the full hiring cycle - posting ads, interviewing, employment visa processing, and NOC submissions for freelance visa holders Coordinating with HR on attendance, payroll, leave approvals, and staff matters Supporting executive leadership with scheduling, correspondence, and project management Managing legal processes with local authorities, including documentation clearing, notarization, and attestation.<br><br><br><br>Qualifications & Requirements3+ years of experience in a similar administrative role in the UAEBachelor's degree in business administration, Accounting or a related field (preferred) Strong knowledge of UAE government regulations and processes Proficiency in MS Office Suite (Excel, Word, Outlook, Power Point) and CRM systems Arabic: (Native) | English: (C1)<br><br> • Based in United Arab Emirates. Key Competencies Strong organizational and time management skills Attention to detail Effective communication Team player Quality-focused High sense of responsibility.<br><br><br> What We Offer:???? Join a collaborative and inclusive work environment.???? Opportunities for professional growth and development. Salary Range 6,000 - 7,000 AED???? Ready to apply?<br> If you meet these requirements, we'd love to hear from you! please, submit your CV in English, By submitting your resume (CV), you consent processing your personal data for the purpose of evaluating your application, assessing your suitability for the job, and managing any potential employment relationship. This data will be stored securely for up to 6 months and accessed only by authorized personnel. You have the right to access, correct, or delete your data, or withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.
<p>The Project Manager role at HCP is a full-time position based in Dubai, United Arab Emirates, reporting to Senior Management. The Project Manager leads the end-to-end planning, execution, monitoring, and delivery of aviation fuel engineering and technical projects, acting as the primary point of accountability for project performance and the principal interface between internal teams, client representatives, and third-party delivery partners. Day-to-day responsibilities include developing project plans, schedules, and work breakdown structures; managing scope through a formal change control process; owning the project risk register; overseeing budgets, subcontractors, and commercial performance; and championing a safety-first HSSE culture across all project activities. The Project Manager reports regularly to Senior Management and client stakeholders and drives continuous improvement in project delivery methodologies.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong> </p><ul><li><p>8+ years of project management experience in technically demanding, safety-critical environments, ideally within aviation, oil and gas, or energy sectors. </p></li></ul><ul><li><p>Proven track record delivering complex, multi-discipline engineering or technical projects on time, to scope, and within budget, managing both internal teams and external subcontractors and vendors. </p></li></ul><ul><li><p>Formal project management qualification preferred (PMP, PRINCE2 Practitioner, or APM PMQ/PPQ), or equivalent demonstrated experience in a structured project management methodology. </p></li></ul><ul><li><p>Strong commercial awareness, with experience in budget oversight, change control, subcontract management, and cost forecasting. </p></li></ul><ul><li><p>Experience owning project risk registers and driving HSSE compliance and safety culture across site and field activities. </p></li></ul><ul><li><p>Proficiency in project planning and scheduling software such as Primavera P6 or Microsoft Project, with experience developing and maintaining schedules, resource plans, and progress reporting. </p></li></ul><ul><li><p>Excellent communication, leadership, and stakeholder management skills, with the confidence to engage at senior client and management level. </p></li></ul><ul><li><p>Bachelor's degree in engineering, project management, business, or a related discipline; equivalent experience may be considered. </p></li><li><p>UAE or GCC project experience is strongly preferred. </p></li></ul>
Talent Acquisition & People Happiness / Office Manager owns end-to-end recruitment for the entire group, ensuring every company under the group is staffed with the right people at the right time. Alongside recruitment, the role is responsible for people happiness — building a positive, engaged workplace culture — and for the day-to-day management of the office, making sure the work environment runs smoothly for everyone in it. <br>Note: Previous experience working in a recruitment agency is highly preferred. <br>Key Responsibilities1. Group Recruitment Own the end-to-end recruitment cycle for all companies within the group from job requisition through to offer and onboarding. Source candidates through job portals, building a strong pipeline for current and future group hiring needs. Screen CVs, conduct initial interviews, and coordinate technical/final interviews. Prepare and negotiate job offers, and coordinate offer letters and employment contracts with HR. Track recruitment metrics (time-to-hire, cost-per-hire, pipeline health) and report on group-wide hiring status. Ensure all recruitment activity complies with UAE labour law and internal hiring policies.2. People Happiness & Employee Experience Design and run employee engagement initiatives events, celebrations, and recognition programs across the group. Plan and coordinate celebrations for occasions such as Eid, National Day, and other cultural and company milestones. Run employee satisfaction surveys and pulse checks, and follow up with initiatives that respond to the feedback. Recognize employee achievements and milestones, including birthdays and work anniversaries. Act as a point of contact for employee questions and concerns, escalating to the HR Manager where needed. Design a welcoming onboarding experience for new joiners across the group, including welcome kits and induction sessions. Champion a positive, inclusive workplace culture across all group offices.3. Office Management Oversee day-to-day office operations, ensuring the workplace is well-maintained, organized, and fully functional. Manage office supplies, equipment, and inventory, and coordinate with vendors and suppliers for procurement and maintenance. Coordinate meeting rooms, office events, and logistics for internal and external visitors. Support health & safety standards and general upkeep of the office environment. Manage the office administration budget and track related expenses. Provide administrative support to management and staff as needed. Requirements & Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. Previous experience in recruitment agency is highly preferred.5+ years of experience in recruitment, HR, ideally spanning multiple companies or business units. Experience managing full-cycle recruitment, from sourcing through to onboarding. Prior experience with employee engagement, events, or people/culture initiatives is a strong advantage. Familiarity with UAE labour law and visa/hiring processes. Proficiency in MS Office and job portals/ATS platforms. Fluent in English and Arabic is advantage. Skills & Competencies Strong interpersonal and communication skills, with a natural ability to build relationships across all levels. Highly organized, with the ability to manage recruitment, people initiatives, and office operations in parallel. Proactive and creative, especially in designing engagement and culture-building activities. Discreet and dependable when handling sensitive employee matters. Comfortable working across multiple companies/entities and coordinating with different stakeholders.
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<p>GEMS Cambridge International School Abu Dhabi is seeking a highly organised Executive Secretary to join our team on a 4 months maternity cover contract, commencing in August 2026. This is an excellent opportunity for an experienced administrative professional who thrives in a fast paced school environment and can provide confidential, high-level executive support while ensuring the smooth and efficient operation of the Principal's Office.</p>
<p><br><b>Key Responsibilities:</b></p>
<p><b>Calendar and Schedule Management</b><br>• Organize and maintain the Principal’s calendar, including meetings, appointments, and school events.<br>• Liaise with staff, parents, and external stakeholders to optimize the Principal’s time and priorities.</p>
<p><b>Communication and Correspondence</b><br>• Act as a trusted gatekeeper for the Principal’s Office, handling communications with professionalism and confidentiality.<br>• Draft, proofread, and distribute correspondence, reports, and official school communications.</p>
<p><b>Administrative Support</b><br>• Prepare agendas, minutes, and presentation materials for meetings.<br>• Maintain records, files, and confidential documents in an organized and secure manner.<br>• Coordinate logistics for meetings, conferences, and special events.</p>
<p><b>Project and Event Coordination</b><br>• Support planning and implementation of school-wide projects and initiatives.<br>• Track deadlines and follow up on delegated tasks to ensure timely completion.</p>
<p><b>Discretion and Confidentiality</b><br>• Handle sensitive and confidential matters with absolute integrity and professionalism.<br>• Demonstrate sound judgment in managing information and interactions.</p>
<p><b>Stakeholder Liaison</b><br>• Serve as the central contact point between the Principal and internal/external stakeholders.<br>• Facilitate effective communication between departments and leadership teams.</p>
<p><b>Graphic Design and Communications Support (Preferred)</b><br>• Design high-quality visual materials (newsletters, reports, calendars, presentations) using Canva or Adobe tools.<br>• Contribute to branding and communication initiatives across the school.</p>
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<p>We are seeking a passionate and dynamic Store Manager to join our vibrant team in the fashion and apparel industry. This role is pivotal in driving sales, enhancing customer experience, and leading a team towards achieving store objectives. As a Store Manager, you will have the opportunity to showcase your leadership skills while working in a fast-paced environment that values innovation and creativity. Your enthusiasm for fashion will inspire your team and create an engaging shopping experience for our customers.</p><p>In this role, you will be at the forefront of our retail operations, responsible for managing daily store activities, from inventory control to staff training. We believe in fostering a culture of growth and development, providing you with numerous opportunities to enhance your skills through training programs and mentorship. You will not only lead your team to success but also cultivate a positive workplace atmosphere that encourages collaboration and personal growth.</p><p>As you progress in your career with us, you will have the chance to take on additional responsibilities and potentially move into more senior roles within the organization. Our commitment to your professional development ensures that you will gain valuable experience and insights into the retail industry, setting the stage for a successful career path. Join us in making a significant impact in the fashion world while building lasting relationships with both customers and colleagues.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily store operations, ensuring that all activities align with company standards and policies to create a seamless shopping experience for customers.</li><li>Lead and motivate a diverse team of sales associates, fostering a collaborative environment that emphasizes teamwork and high performance to achieve sales targets.</li><li>Implement effective visual merchandising strategies that enhance product displays and attract customers, ultimately driving sales and increasing brand visibility.</li><li>Manage inventory levels, conducting regular stock audits and ensuring that all products are well-stocked and presented in an organized manner to meet customer demands.</li><li>Develop and execute sales strategies that align with company goals, utilizing data analysis to identify trends and opportunities for improvement.</li><li>Train and mentor new employees, providing them with the necessary knowledge and skills to excel in their roles and contribute to the store's success.</li><li>Handle customer inquiries and complaints professionally, ensuring that all issues are resolved promptly to maintain high levels of customer satisfaction.</li><li>Analyze sales reports and performance metrics, using insights to make informed decisions that enhance store performance and profitability.</li><li>Collaborate with upper management to develop promotional campaigns and community events that engage customers and strengthen brand loyalty.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to inspire and manage a diverse team effectively.</li><li>Strong communication abilities to interact with customers and staff clearly and professionally.</li><li>Excellent organizational skills to manage multiple tasks and priorities in a fast-paced environment.</li><li>Experience with inventory management systems to control stock levels efficiently.</li><li>Knowledge of visual merchandising techniques to enhance product presentation and drive sales.</li><li>Data analysis skills to interpret sales reports and identify trends for strategic decision-making.</li><li>Customer service expertise to ensure a positive shopping experience and build customer loyalty.</li></ul></div>
About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>About the Job As part of our continued commitment to operational excellence and leadership succession across our portfolio, we are curating a talent pool of high-potential and experienced hospitality leaders for a Hotel Manager opportunity to join Jumeirah in Dubai, supporting both current and future needs. The main duties and responsibilities of this role include:<br>Lead all hotel operations with a highly visible and hands-on leadership approach, ensuring seamless execution of strategic priorities, exceptional guest experiences, operational excellence, and strong financial performance in line with Jumeirah’s brand promise. Partner with the Senior Hotel Leadership team to shape and deliver the property’s commercial and revenue strategy, leveraging market insights, guest segmentation, and competitive positioning to drive sustainable occupancy and profitability. Convert strategic objectives into clear, actionable annual business plans across all departments, ensuring alignment, accountability, and disciplined execution throughout the operation. Maintain active, on-the-floor leadership across all operational areas, ensuring standards are consistently upheld, service delivery is refined, and operational discipline is embedded at every level of the hotel. Champion an elevated guest experience culture by actively monitoring feedback, anticipating guest needs, and continuously enhancing service delivery to create intuitive, personalised luxury moments. Build, lead, and develop high-performing teams through coaching, performance management, and succession planning, fostering engagement, accountability, and a strong alignment with Jumeirah’s values and standards.<br>About You The ideal candidate for this position will have the following experience and qualifications:<br>Extensive luxury hospitality leadership experience within internationally recognised luxury hotels, or resorts environments. Minimum 10 years’ senior operational leadership experience within Hotel Operations, with a strong track record in delivering exceptional guest experiences and operational performance. Strong commercial and financial acumen, with demonstrated ability to drive performance, optimise operational efficiency, and support overall hotel profitability. A hands-on leadership style with strong operational visibility, actively engaging with teams and guests to ensure service excellence and seamless execution. Proven ability to lead high-performing teams within complex luxury environments, ensuring consistency, brand alignment, and exceptional guest satisfaction across hotel and residence operations.<br>About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:<br>Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Comprehensive healthcare and life insurance coverage Paid annual leave entitlement Incentive programmes aligned with leadership performance Competitive tax-free salary paid in UAE Dirhams (AED)
Job Description<br><br>Synopsis:<br><br>Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We’re proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and exceptional service. <br><br>We are pleased to announce an opportunity for Manager Network Planning. In this role you will play a significant role in optimizing the Etihad Airways’ cargo network that is operationally deliverable, maximizes profit and is aligned to the broader Etihad Aviation Group’s strategy. <br><br> <br><br>Accountabilities:<br><br>Manage the freighters schedule delivery/development process that supports the following key deliverables <br><br>Short-term (current IATA season) that includes close in re-fleeting, ongoing capacity optimization, operational integrity maintained, on time performance targets are delivered <br><br>Long-term (6-12 months) that includes supporting network/commercial requests to maximize profitability and working with key operational stakeholders to ensure operational compliance <br><br>Recommend initiatives/changes to senior management as part of continual capacity optimization <br><br>Annual budget schedule development <br><br>5- and 10-year schedule development which also incorporates the long-term fleet strategy <br><br>Ongoing coordination/communication with key stakeholders in the business that includes Network planning, Revenue Management, Alliances & Partnerships, Operations, Government Affairs, Finance and Corporate Communications <br><br>Protect and ensure continual enhancement of Etihad’s slot portfolio <br><br>Ensure timely and accurate publication of the Etihad’s flights <br><br>Manage ad-hoc charter requests that add value and do not compromise the Etihad operation <br><br>Design and implement a freighter network that ensures effective and profitable utilization of Etihad's fleet and balances cargo capacity <br><br>Work with relevant stakeholders, including freighters operations, maintenance and commercial teams to ensure short-term and long-term optimization of fleet Manage the impact of capacity changes on the network <br><br>Work with passenger network planning to understand cargo needs and requirements prior to implementation of network capacity introductions or adjustments <br><br>Propose and implement corrective measures to achieve optimal utilization of freighter and belly capacities <br><br>Analyze route profitability to support timely decision-making including short-term (tactical) and long-term (structural) frequency and fleet adjustments <br><br> <br><br><br><br>Qualifications<br><br> <br><br>Ideally you will have at least 5 years of airline experience in network planning/scheduling, exposure to airline cargo will be an advantage <br><br>Bachelor’s degree/post-graduate studies (preferred) in a relevant discipline <br><br>Strategic planning and deep analytical skills <br><br>Negotiation and advocacy skills <br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
Job Purpose The R&D Manager is responsible for leading the end-to-end supplier development of new menu items and existing products. The role ensures that all products align with brand strategy, consumer insights, operational feasibility, food safety standards, and commercial objectives. The position has a direct impact on product quality across all Americana brands and markets, ensuring consistent development, commercialization, cost control, and execution across regions. The role operates in close collaboration with brand leads, Quality Assurance, Operations, Procurement, Supply Chain, and franchisors, reporting to the Director of Food Technology & Commercialization.<br>Key Responsibilities Identify, evaluate, and onboard new ingredient and product suppliers to support product development and innovation Develop supplier capabilities, including ingredient development, process improvement, and scalability for regional and global rollout Build and manage long-term supplier partnerships, including ongoing performance evaluation and continuous improvement Define and maintain ingredient specifications, processing methods, and packaging requirements, ensuring alignment across all stakeholders Translate product concepts into manufacturable specifications and ensure supplier readiness for pilot, testing, and full-scale production Support plant trials, initial production runs, and troubleshoot product or process issues during commercialization Coordinate product trials, kitchen tests, sensory evaluations, and consumer testing to ensure product viability and consistency Ensure consistent execution of products across restaurant operations Build business cases including costings, margins, and pricing recommendations, while driving cost optimization through value engineering and process improvements Support innovation planning, including annual calendars and long-term product roadmaps, and contribute to pipeline development using market and consumer insights Monitor product performance and recommend improvements using data-driven insights Ensure compliance with food safety, quality, and regulatory standards, including KFC and Yum! Brands requirements Manage product specifications, ingredient approvals, and supplier compliance, ensuring proper documentation and traceability Identify and mitigate risks related to supplier capability, product quality, and production timelines Manage multiple NPD projects simultaneously, ensuring delivery within timelines and budget constraints Balance consumer expectations, brand standards, operational feasibility, and cost requirements Prepare presentations and updates for senior stakeholders Collaborate cross-functionally with Marketing, Brand, Operations, Quality Assurance, Procurement, Finance, and Supply Chain, and engage with external suppliers, vendors, franchisors, and chefs Operate effectively within a fast-paced, high-volume QSR environment with frequent innovation cycles<br>Education and Experience Bachelor’s degree in Food Science, Food Technology, Food Engineering, or a related field Master’s degree in Food Science, Food Technology, or Business/Innovation is an advantage5–8+ years of experience in food product development, supplier development, New Product Development (NPD), and food R&D or food technology environments Strong industry experience within Quick Service Restaurants (QSR), food manufacturing, FMCG food production, food technology/food science, or central kitchen/food processing operations Proven experience working with cross-functional teams and external suppliers across multiple markets Experience working in multi-brand or multi-market environments is an advantage Relevant certifications such as HACCP, ISO 22000, Certified Food Scientist (CFS), Certified Food Safety and Quality Auditor (CFSQA), Good Manufacturing Practices (GMP), and sensory evaluation or product testing certifications are preferred<br>Skills and Competencies Product development and commercialization expertise Strong project management and ability to manage multiple priorities Commercial acumen including cost, pricing, and margin understanding Strong understanding of food safety, quality, and regulatory standards Analytical thinking and data-driven decision-making Problem-solving and risk assessment capability Strong communication and stakeholder engagement skills Ability to work effectively in fast-paced, high-volume environments Innovation mindset with focus on continuous improvement
Company Description<br><br>Sofitel Al Hamra Beach Resort<br><br>Job Description<br><br>We're looking for an experienced and dynamic Housekeeping Manager to join our team in Ras Al-Khaimah, United Arab Emirates. In this pivotal role, you will lead and inspire a dedicated housekeeping team while maintaining the highest standards of cleanliness, organization, and guest satisfaction. You'll oversee all daily operations of the housekeeping department, ensure exceptional service delivery, and foster a collaborative environment where excellence is the standard.<br><br>Lead and manage the day-to-day operations of the housekeeping department while ensuring all service standards and protocols are consistently followed and exceeded Oversee the preparation and maintenance of all guest rooms, VIP suites, and public areas with meticulous attention to detail and quality assurance Address guest concerns and complaints promptly and professionally, implementing effective service recovery solutions and coordinating with appropriate departments to resolve issues efficiently Train, mentor, and develop housekeeping staff in proper procedures, equipment usage, and departmental best practices to establish and maintain operational efficiencies Collaborate with Front Office, Engineering, and other departments to coordinate seamless guest service and proactively resolve emerging issues Manage housekeeping budgets, inventory, and resources effectively while optimizing cost-efficiency without compromising quality standards Schedule staff strategically to ensure adequate coverage and maintain service levels during peak and off-peak periods Implement and monitor health, safety, and sanitation compliance protocols to ensure a safe and hygienic working environment for all team members Conduct regular quality inspections and performance reviews to maintain departmental standards and identify opportunities for continuous improvement Foster a positive, inclusive team culture that motivates staff, encourages professional growth, celebrates achievements, and promotes open communication Analyze performance metrics and operational data to drive efficiency improvements and support data-informed decision-making<br><br>Qualifications<br><br>**Required Experience:**<br><br>Minimum 2-3 years of proven experience in a Rooms Division position with demonstrated housekeeping supervisory or management experience Strong track record of training, team building, and staff development with the ability to motivate and empower employees to exceed expectations Proven ability to work effectively under pressure while maintaining composure, resilience, and a solutions-oriented mindset Experience managing multiple projects, priorities, and deadlines simultaneously in a fast-paced hospitality environment<br><br>Required Skills<br><br>Exceptional organizational and time management skills with the ability to prioritize effectively Excellent interpersonal and communication skills with the ability to build strong relationships across all organizational levels Highly results-oriented with strong decision-making capabilities and the ability to take decisive action when needed Meticulous attention to detail with a standards-oriented approach and commitment to quality excellence Proficiency in budget management, inventory control, and resource planning Demonstrated problem-solving abilities and proactive approach to identifying and implementing improvements Strong analytical skills with the ability to assess performance metrics and drive operational efficiency Flexible and adaptable mindset with the ability to thrive in a dynamic, fast-paced hospitality environment<br><br>Domain Expertise<br><br>Comprehensive knowledge of housekeeping standards, protocols, health and safety regulations, and sanitation best practices Understanding of guest service excellence principles and customer-focused service delivery Familiarity with departmental operations management and cross-functional coordination<br><br>Preferred Qualifications<br><br>Commitment to inclusive leadership and creating a supportive, collaborative team environment Experience with housekeeping management software or property management systems Certification in hospitality management or housekeeping operations (preferred but not required)