Operation Manager Jobs in UAE
18687 Jobs Found
<p>Position Title: Operations Manager - Plant Piping
Employment Type: Full Time
Salary AED: up to 33,000 depending on experience and qualifications
Benefits: Accommodation, meals, transportation, and a joining flight ticket (for overseas hires)
Job Location: Abu Dhabi, UAE
About the Client:
A highly trusted EPC team in Abu Dhabi, with proven records of successful piping projects within the Middle East.
Job Description:
• Lead and manage plant piping construction activities for large-scale Oil & Gas EPC projects, ensuring safe and timely project delivery.
• Oversee project execution, construction planning, manpower, subcontractors, and resource allocation while maintaining productivity and quality.
• Ensure compliance with client specifications, HSE requirements, QA/QC standards, and contractual obligations throughout the project lifecycle.
• Coordinate with engineering, procurement, planning, QA/QC, and client teams to achieve project milestones, budget targets, and successful project completion.</p><p>Qualifications:
• Bachelor's degree in Mechanical Engineering is required.
• Minimum of 15 years of experience in plant piping projects, with a strong background in EPC/contracting and plant piping project management.
• Willing to work on a site-based assignment.
• GCC project experience is highly preferred, particularly on projects with ADNOC, Saudi Aramco, KNPC, KOC, or QP/NOC.</p>
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<p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service under one roof.</p><p>Key responsibilities:</p><ul><li>Lead and manage all daily business operations.</li><li>Maintain exceptional service standards across Coffee, Food and Entertainment.</li><li>Ensure compliance with company SOPs, health and safety requirements, and operational standards.</li><li>Manage opening and closing procedures.</li><li>Recruit, train, coach and develop employees.</li><li>Prepare staff schedules and manage workforce requirements efficiently.</li><li>Build a positive, accountable and high-performance workplace culture.</li><li>Resolve customer concerns professionally and improve guest satisfaction.</li><li>Monitor sales, profitability and operational expenses.</li><li>Control food, beverage and labour costs.</li><li>Maintain inventory accuracy and oversee purchasing activities.</li><li>Reduce waste and identify opportunities to improve efficiency.</li><li>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</li></ul><p>What we offer:</p><ul><li>Competitive salary based on experience.</li><li>Performance-based incentives.</li><li>Career growth and professional development opportunities.</li><li>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</li><li>A dynamic and ambitious working environment.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Desired Skills</b></p><ul><li>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</li><li>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</li><li>Proven experience leading a team of at least 15 employees.</li><li>Strong leadership, coaching and team-development abilities.</li><li>Solid understanding of hospitality operations and customer experience.</li><li>Experience in P&L management, budgeting and cost control.</li><li>Strong knowledge of inventory management, purchasing and waste reduction.</li><li>Ability to monitor KPIs and make data-driven decisions.</li><li>Experience with POS systems; Foodics experience is an advantage.</li><li>Excellent communication, organisation and problem-solving skills.</li><li>Fluent English; Arabic is an advantage.</li><li>Ability to work on-site in Al Ain.</li><li>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</li></ul></div>
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<p>The Operations Key Account Manager is responsible for managing and overseeing logistics operations for strategic A&D clients in air and sea freight. This role ensures smooth coordination of all transportation(Air, Sea ,Road), warehousing (3PL,4PL,Inventory management), and supply chain activities, maintaining high service levels, client satisfaction, and compliance with international shipping regulations. The position serves as the primary point of contact for key accounts, driving operational excellence and supporting business growth.</p><p><br></p><p><b>Responsibilities: </b></p><ul><li>Manage end-to-end logistics operations for key Defense/government clients, including air and sea freight forwarding, customs clearance(Export / import control), and warehouse coordination.</li><li>Develop and maintain strong relationships with key Defense accounts to ensure customer satisfaction and long-term partnerships.</li><li>Coordinate with internal departments (operations, customer service, finance, compliance) to ensure timely and accurate delivery service.</li><li>Monitor key performance indicators (KPIs/SLA), operational metrics, and service levels; implement corrective actions when needed.</li><li>Ensure compliance with international shipping regulations, documentation requirements, and company policies.</li><li>Handle client escalations efficiently, providing solutions and acting as the main liaison between clients and operational teams.</li><li>Support continuous improvement initiatives to optimize processes, reduce costs, and enhance service quality.</li><li>Prepare regular reports for management on account performance, operational challenges, and client feedback.</li><li>Oversee scheduling, planning, and allocation of resources for air and sea shipments.</li><li>Any other related duties/projects assigned by the direct supervisor from time to time to meet business needs</li><li>To have knowledge of Defense operation process in terms of Pricing , shipments handling , approvals and government relationship (customs authorities like MOD ,SIRA/GHQ )</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.</li><li>Proven experience in air and sea freight operations and oversized projects(Charters,breakbulk)</li><li>Proficiency in logistics software (WMS, TMS, ERP) and MS Office.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead the overall operations of multiple façade projects from award to final handover.</p></li><li><p>Develop and monitor operational plans, project schedules, manpower, and resource allocation.</p></li><li><p>Coordinate with clients, consultants, architects, main contractors, and internal departments.</p></li><li><p>Ensure engineering, shop drawings, material submittals, and technical approvals are completed on schedule.</p></li><li><p>Oversee procurement activities and ensure timely availability of materials.</p></li><li><p>Manage factory production, fabrication, logistics, and site installation activities.</p></li><li><p>Monitor project budgets, cost control, variations, and overall operational performance.</p></li><li><p>Ensure compliance with contract specifications, project milestones, and quality requirements.</p></li><li><p>Conduct regular operational review meetings and provide progress reports to the General Manager.</p></li><li><p>Identify operational risks and implement mitigation strategies.</p></li><li><p>Ensure compliance with UAE HSE regulations and company safety standards.</p></li><li><p>Lead Project Managers, Factory Manager, Engineering, QA/QC, Procurement, and Site Teams to achieve operational objectives.</p></li><li><p>Resolve technical, commercial, and operational issues in coordination with consultants and clients.</p></li><li><p>Ensure timely project completion, testing, commissioning, snag rectification, and final handover.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Civil Engineering, Mechanical Engineering, or a related Engineering discipline.</p></li><li><p>PMP certification or a Master's Degree is an added advantage.</p></li><li><p>Minimum <strong>15–20 years</strong> of experience in façade, aluminum, or architectural metal works.</p></li><li><p>Minimum <strong>8 years</strong> in a senior operational leadership role within the UAE or GCC.</p></li><li><p>Proven experience managing multiple luxury high-rise façade projects.</p></li><li><p>Strong knowledge of curtain wall systems, unitized façades, stick systems, ACP cladding, glazing, skylights, louvers, balustrades, and architectural metal works.</p></li><li><p>Sound understanding of operations management, project planning, contracts, procurement, fabrication, installation, and QA/QC.</p></li><li><p>Excellent knowledge of UAE building codes and international façade standards.</p></li><li><p>Proficient in MS Project, Primavera P6, AutoCAD, and Microsoft Office.</p></li><li><p>Strong leadership, communication, negotiation, and stakeholder management skills.</p></li></ul><p></p></section>
<p>We are seeking an experienced Operations Manager to join a leading natural stone and marble company in the UAE.
The Opportunity
Working closely with the commercial and project teams, you will take responsibility for overseeing the day-to-day operations of the company's marble division, ensuring the efficient management of the production yard and the successful on-site execution of prestigious marble installation projects across the UAE.
Key Responsibilities will include, but are not limited to:
• Oversee the day-to-day management and operation of the production yard, ensuring materials, resources and workflows are effectively coordinated.
• Manage the delivery and execution of marble and natural stone installation projects from mobilisation through to completion.
• Provide leadership, guidance and technical support to Site Managers, Engineers and Foremen across multiple projects.
• Act as the primary point of contact for clients, consultants and project stakeholders on operational matters, ensuring clear communication and high levels of client satisfaction.
• Monitor project progress, quality, productivity and programme performance to ensure projects are delivered safely, on time and to the highest standards.
• Coordinate labour, plant, materials and logistics to maximise operational efficiency across all projects.
• Resolve technical and operational issues relating to the installation of marble, granite and natural stone finishes.
• Ensure compliance with company procedures, quality standards, health and safety requirements and client specifications.
• Conduct regular site visits to monitor progress, provide technical direction and support project teams.
• Drive continuous improvement across operational processes, resource planning and project delivery.</p><p>• Minimum of 10 years' experience working in the UAE marble and natural stone industry.
• Extensive knowledge of the fabrication, handling and installation of all types of marble and natural stone.
• Proven experience managing multiple high-end marble installation projects simultaneously.
• Strong leadership experience managing site teams, foremen and operational staff.
• Excellent client-facing skills with experience liaising directly with clients, consultants and main contractors.
• Strong organisational, planning and problem-solving abilities.
• Good understanding of quality management, HSE requirements and construction best practices.
• Excellent communication skills in English.
Why Apply?
• Opportunity to join a respected group delivering world-class luxury interior and stone projects.
• Excellent salary and benefits package.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>*Operations Manager – Interior Fit-Out & Joinery (UAE)*</p><br><p>*Job Summary*</p><br><p>We are looking for an experienced Operations Manager to lead all operational activities across multiple Interior Fit-Out & Joinery projects in the UAE. The successful candidate will drive project delivery, profitability, operational excellence, and client satisfaction.</p><br><p>*Key Responsibilities*</p><br><p>* Lead all project operations from award through handover.</p><p>* Supervise Project Managers, Site Engineers, Procurement, Planning, QA/QC, and Factory Teams.</p><p>* Monitor project profitability, resource allocation, and productivity.</p><p>* Ensure projects are completed on schedule, within budget, and to company quality standards.</p><p>* Coordinate with Design, Estimation, Procurement, Joinery Factory, and Site Teams.</p><p>* Develop operational procedures and KPIs.</p><p>* Review contracts, risks, claims, and commercial matters.</p><p>* Support tendering and business development activities.</p><p>* Build and maintain strategic relationships with clients and consultants.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Bachelor’s Degree in Engineering, Construction Management, or Architecture.</p></li><li><p>Minimum 10 years UAE experience in Interior Fit-Out & Joinery.</p></li><li><p>Minimum 3 years as Operations Manager or Senior Project Manager.</p></li><li><p>Proven experience managing projects with a combined annual value exceeding AED 100 Million.</p></li><li><p>Strong commercial and contractual knowledge.</p></li><li><p>Experience managing joinery factory operations is highly preferred.</p></li><li><p>UAE Driving License.</p></li></ul><p>*Preferred Qualifications*</p><ul><li><p>PMP Certification.</p></li><li><p>Primavera P6.</p></li><li><p>Lean Construction knowledge.</p></li><li><p>Experience implementing ERP systems.</p></li></ul><br><p></p></section>
Company Description AFL Freight Services LLC is a specialized provider of land transport and logistics solutions, with a core focus on the movement of exhibition stand building materials. The company understands the time-sensitive and complex needs of the events and exhibitions industry, supporting trade shows, conventions, and large-scale exhibitions. AFL Freight Services LLC delivers end-to-end logistics services that help clients manage materials efficiently from origin to event site. The team emphasizes reliability, coordination, and tailored solutions to meet the unique demands of event organizers and stand builders.<br>Role Description The Logistics Operations Manager is a full-time, on-site role based in Dubai, responsible for overseeing daily logistics and transport activities, particularly for exhibition-related materials. The role includes planning and coordinating shipments, managing loading and unloading schedules, and ensuring timely delivery to event venues. The manager will supervise operational teams, monitor resource utilization, and maintain accurate documentation for all movements. This position also involves tracking operational performance, resolving issues, liaising closely with clients and partners, and ensuring compliance with safety and regulatory requirements. The Logistics Operations Manager is expected to collaborate with internal stakeholders to improve processes and support continuous operational efficiency.<br>Qualifications<br> Candidates should possess strong Operations Management skills, including team coordination and process optimization. Candidates should possess Analytical Skills and experience working with Key Performance Indicators to monitor and improve performance. Candidates should possess solid Customer Service capabilities, with the ability to manage client expectations and resolve issues promptly. Candidates should possess Supply Chain Management skills, including planning, inventory coordination, and vendor management. Relevant experience in logistics, transportation, or events/exhibitions industry is highly beneficial. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field is preferred. Strong communication skills, attention to detail, and proficiency with logistics or ERP software are advantageous. Ability to work on-site in Dubai, manage time-critical operations, and adapt to changing event schedules.
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<p><b>Overview Of The Role:</b></p><br> <ul><li>As the Manager of Process & Compliance, you will support the Head of P&C in leading ERP implementations and enhancements for both UAE and Overseas Automotive businesses. </li><li>You will oversee risk assessment and process improvement initiatives to drive efficiencies, standardization, automation, and technology enablement. </li><li>This role champions governance and compliance through data analytics and internal controls, ensuring alignment with business objectives and regulatory standards.</li></ul> <p><b>What You Will Do:</b></p><br> <p><b>System Development and Implementation</b></p><br> <ul><li>Act as Finance Lead in ERP implementation & enhancements across the automotive business and finance operations, focusing on standardization and automation.</li><li>Support digital transformation initiatives to leverage technology for process automation and data-driven decision-making.</li><li>Ensure robust and consistent automotive processes across all business units and integration with financial books.</li></ul> <p><b>Process Specialisation and Support</b></p><br> <ul><li>Lead efforts to streamline and standardize processes for efficiency, accuracy, and compliance.</li><li>Identify bottlenecks and inefficiencies, implementing solutions for optimized workflow and resource utilization.</li><li>Share best practices across all business units.</li></ul> <p><b>Process Optimization</b></p><br> <ul><li>Develop and execute a strategy for process optimization and compliance aligned with organizational goals.</li><li>Identify opportunities for improvement and innovation to enhance processes, systems, and controls.</li><li>Lead efforts to streamline and standardize processes, ensuring efficiency, accuracy, and compliance.</li></ul> <p><b>Compliance</b></p><br> <ul><li>Ensure all processes comply with relevant regulations and standards.</li><li>Develop and maintain compliance policies and procedures.</li><li>Establish exception management alerts and dashboards to ensure ongoing compliance.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Strong foundational understanding of finance operating systems and business processes with a compliance mindset.</li><li>Analytical and process-oriented with expertise in SAP inbound and outbound processes.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>Bachelor's degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree is a plus.</li><li>Minimum of 2-4 years of experience with at least 2 years of supporting SAP/other ERP processes.</li><li>Relevant professional qualifications and certifications (e.g., CA, CPA, CMA, SAP) is advantageous.</li><li>Experience in the Automotive/retail industry preferred.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p><h4>Job description</h4>
<p>Kinetic is working with a leading hospitality company who are hiring an operations manager to be based in Dubai.</p>
<p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Oversee the daily operations of multiple restaurant locations, ensuring operational excellence and compliance with brand standards.</li>
<li>Drive sales growth, profitability and an exceptional guest experience across all assigned restaurants.</li>
<li>Manage P&L performance, including labour costs, food costs and overall operational efficiency.</li>
<li>Lead, coach and develop restaurant managers and their teams to achieve business objectives.</li>
<li>Monitor food safety, quality, service standards and compliance with company policies.</li>
<li>Analyse operational performance and implement initiatives to improve results.</li>
<li>Support local marketing activities and business growth initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>High school diploma or equivalent is required. A bachelor’s degree in hospitality, business administration or a related field is preferred.</li>
<li>Minimum 8 years’ experience in restaurant operations, including at least 3 years managing multiple restaurant locations.</li>
<li>Current or recent experience within the UAE or GCC restaurant industry is required.</li>
<li>Previous experience within sports bar, casual dining or similar restaurant operations is preferred.</li>
<li>Proven experience managing restaurant P&L, including food cost, labour cost and profitability.</li>
<li>Track record of growing sales and improving guest satisfaction (NPS/OSAT) at multiple units.</li>
<li>Valid UAE driving license and own vehicle is required.</li>
<li>Preference given to candidates who can start immediately or within 30 days.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Kinetic is working with a leading hospitality company who are hiring an operations manager to be based in Dubai.</p>
<p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Oversee the daily operations of multiple restaurant locations, ensuring operational excellence and compliance with brand standards.</li>
<li>Drive sales growth, profitability and an exceptional guest experience across all assigned restaurants.</li>
<li>Manage P&L performance, including labour costs, food costs and overall operational efficiency.</li>
<li>Lead, coach and develop restaurant managers and their teams to achieve business objectives.</li>
<li>Monitor food safety, quality, service standards and compliance with company policies.</li>
<li>Analyse operational performance and implement initiatives to improve results.</li>
<li>Support local marketing activities and business growth initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>High school diploma or equivalent is required. A bachelor’s degree in hospitality, business administration or a related field is preferred.</li>
<li>Minimum 8 years’ experience in restaurant operations, including at least 3 years managing multiple restaurant locations.</li>
<li>Current or recent experience within the UAE or GCC restaurant industry is required.</li>
<li>Previous experience within sports bar, casual dining or similar restaurant operations is preferred.</li>
<li>Proven experience managing restaurant P&L, including food cost, labour cost and profitability.</li>
<li>Track record of growing sales and improving guest satisfaction (NPS/OSAT) at multiple units.</li>
<li>Valid UAE driving license and own vehicle is required.</li>
<li>Preference given to candidates who can start immediately or within 30 days.</li>
</ul></p><p></p>
<p>Job Summary:
The Finance Manager will be responsible for overseeing the financial operations of the contracting company, ensuring effective budgeting, cost control, cash flow management, project profitability, and compliance with financial regulations. The role requires strong experience in construction/contracting finance, project accounting, and strategic financial planning.
Key Responsibilities:
• Manage day-to-day finance and accounts operations of the company
• Prepare monthly, quarterly, and annual financial reports
• Monitor cash flow, fund management, and working capital requirements
• Oversee project accounting, job costing, and profitability analysis for ongoing projects
• Prepare and monitor project budgets, forecasts, and cost variance reports
• Ensure timely invoicing, collections, and receivables follow-up
• Supervise accounts payable, supplier payments, and payroll processing
• Review P&L statements, balance sheets, and management reports
• Ensure VAT compliance, audits, and statutory reporting requirements
• Coordinate with banks, auditors, consultants, and external stakeholders
• Implement internal controls and financial SOPs
• Support management in strategic planning and decision-making
• Monitor procurement costs, subcontractor payments, and material cost trends
• Manage ERP/accounting systems (Xpedeon experience preferred)</p><p>Qualifications:
• Bachelor’s Degree in Finance / Accounting / Commerce
• CA / ACCA / CMA / CPA preferred
• 8+ years of finance experience, preferably in contracting / construction / MEP industry
• UAE/GCC experience preferred</p>
About Us Sky Toll Middle East is the regional operation of Sky Toll, a leading provider of intelligent road infrastructure charging and tolling solutions, and together with VITRONIC, its sister company within ITIS Holding, it brings complementary expertise in road-user charging, intelligent transportation systems and traffic technology to the region. The establishment of Sky Toll Middle East in Dubai represents an important step in strengthening Sky Toll’s presence in the region, expanding its ability to support current and future projects across the Middle East. As part of this expansion, we are continuing to grow the Sky Toll Middle East organization and are looking for professionals who can contribute to its long-term development and success.<br><br>About the Role The Service Delivery Manager (hereinafter referred to as “SDM”) is responsible for ensuring the delivery of services to external and internal customers in a consistent and efficient manner, in line with agreed quality standards and service performance levels. The SDM acts as the primary point of contact and the central coordination role between the service provider and the customer, managing service performance, expectations, and service improvement initiatives with the objective of ensuring and building customer trust and satisfaction.<br>Responsibilitiesensuring service delivery in accordance with agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs),coordinating activities and work between internal teams, external suppliers, and the customer,managing incidents, problems, changes, and requests in line with standardized principles and agreed procedures, including monitoring compliance with planned financial costs,collecting, prioritizing, and coordinating the fulfillment of customer requirements such as service requests, ad-hoc requests, change requests, etc.,monitoring service performance, reporting, and proposing improvements in service delivery,building and maintaining strong customer relationships,identifying, monitoring, and managing risks related to service delivery,preparing and leading regular meetings with customers, suppliers, and other stakeholders to review and evaluate service delivery,collaborating on the definition and improvement of standards, processes, and key performance indicators (KPIs),supporting the transition of new services into operation,identifying business opportunities and supporting pre-sales activities.<br><br><br>Skills/Qualifications<br>SLA & service delivery management Incident, problem & change management KPI monitoring & service reporting Stakeholder & vendor coordination Risk management & process improvement Strong communication & problem-solving skills Bachelor’s degree in Business, IT, Engineering, or related field Experience in service delivery / operations management
Company Description Property Shop Investment (PSI) was established in 2007 and is recognized as the No. 1 and largest private real estate company in Abu Dhabi & Dubai. With a dedication to sustainable performance and dynamic growth, PSI has developed a prominent brand in the UAE Real Estate Market. Known as a platinum Real Estate Company, PSI aims for the highest achievements and provides a wide range of Real Estate Services to exceed expectations and inspire people. We are committed to delivering a hassle-free Real Estate experience while governing our path towards continuous success.<br>Role Description-To oversee and manage all operational functions related to sales support, CRM systems, call center, and lead management. The Operations Manager ensures seamless coordination between sales, marketing, tech, and customer support, while supervising platforms and tools used across the company. This role plays a critical part in ensuring efficiency, lead quality, and system reliability.<br> RESPONSIBILITIES Manage and oversee the daily activities of the Operations team, including CRM coordinators, lead owners, and call center staff. Supervise and ensure optimal use of all lead management systems, including “My Leads,” Convolo, Brightcall, and other integrated platforms. Oversee call center operations, ensuring quality, responsiveness, and proper call routing to sales teams. Coordinate the lead rotation schedules among agents and ensure fair, timely distribution in line with availability and performance. Follow up with Sales Managers on lead feedback, campaign performance, and opportunities for optimization. Liaise with the Marketing and Web Development teams to ensure proper integration of website generated leads into CRM and sales systems. Deliver CRM system training for all new joiners, ensuring they understand lead tracking, follow-up processes, and reporting protocols. Monitor the accuracy and completeness of CRM data, proactively identifying gaps or irregularities in agent input or system flow. Open and manage support tickets for technical bugs or issues, coordinating directly with the Acceleration Team in Jordan for timely resolution. Escalate recurring problems, user complaints, or system concerns to top management with actionable summaries and proposed solutions. Generate regular reports on operational performance, lead movement, system usage, and call center productivity. Support cross-functional collaboration between Sales, Marketing, IT, and HR to ensure operational alignment and smooth user experience. Ensure compliance with internal processes and timelines, identifying operational risks and addressing bottlenecks proactively.<br>Qualifications Bachelor’s degree in Business Administration, Operations Management, or a related field Previous Real Estate experience is mandatory. Minimum 5–7 years of experience in operations, with at least 2–3 years in a managerial role. Experience in managing cross-functional platforms and coordinating with tech teams is an advantage. Strong leadership and team management abilities. Excellent knowledge of CRM systems and lead management tools (e.g., My Leads, Convolo, Brightcall). High attention to detail, process orientation, and analytical thinking. Strong interpersonal and communication skills. Problem-solving mindset with the ability to manage time-sensitive escalations effectively. Proficiency in Microsoft Office Suite and reporting tools. Must have a good command of the English language, strong oral and written communication skills
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<span>We're Hiring: General Manager – Coffee Retail Operations Company: Al Gahwa Al Arabiya Location: United Arab Emirates Al Gahwa Al Arabiya is seeking an accomplished and results-driven General Manager to lead and expand our coffee retail operations.<br> This is a senior leadership role for a highly motivated professional with extensive experience in the coffee shop and coffee industry, capable of driving operational excellence, business growth, and profitability.<br> The successful candidate will be responsible for overseeing all aspects of the company's coffee shop operations, ensuring exceptional customer experiences, maintaining the highest quality standards, and leading cross-functional teams to achieve strategic business objectives.<br> Required Qualifications Bachelor's degree in Business Administration, Hospitality Management, Food & Beverage Management, or a related field (preferred).<br> 5–10 years of proven experience in a senior management role within the coffee shop, café, or coffee industry.<br> Demonstrated success in managing multiple coffee shop locations and leading large operational teams.<br> Strong understanding of coffee shop operations, specialty coffee standards, inventory management, procurement, budgeting, and financial performance.<br> Experience in developing business strategies and achieving revenue and profitability targets.<br> Excellent leadership, organizational, analytical, and decision-making skills.<br> Strong communication and interpersonal skills with the ability to lead and inspire teams.<br> Proficiency in operational reporting, performance analysis, and business planning.<br> Ability to thrive in a fast-paced, customer-focused environment.<br> What We Offer Competitive salary based on qualifications and experience.<br> Employment visa provided in accordance with UAE Labour Law.<br> Annual leave and other benefits as per UAE Labour Law and company policy.<br> Professional growth and career advancement opportunities.<br> A dynamic and collaborative work environment with a growing organization.<br> If you are a strategic leader with a passion for the coffee industry and a proven track record of managing successful coffee retail operations, we invite you to apply and become part of the Al Gahwa Al Arabiya leadership team.<br> Key Responsibilities Lead and manage the overall operations of all coffee shop locations.<br> Develop and execute business strategies to increase sales, profitability, and market presence.<br> Ensure consistent delivery of outstanding customer service and operational excellence across all branches.<br> Oversee daily business operations, including store performance, staffing, inventory, procurement, maintenance, and quality control.<br> Establish and monitor operational policies, procedures, and performance standards.<br> Prepare and manage annual budgets, financial forecasts, and cost-control initiatives.<br> Analyze sales, operational, and financial performance, and implement continuous improvement strategies.<br> Recruit, train, mentor, and develop management teams and employees to build a high-performance culture.<br> Ensure compliance with UAE regulations, health and safety requirements, food safety standards, and company policies.<br> Work closely with suppliers and business partners to ensure uninterrupted product availability and operational efficiency.<br> Identify opportunities for business expansion, new product development, and process improvement.<br> Prepare management reports and present operational updates and strategic recommendations to senior leadership.<br></span> </div>
Our client is a market leader in sustainable waterproofing, insulation, soundproofing and vegetated solutions for builders in the sub-structure, roofing, building envelope and civil engineering sectors.<br>Role: Inventory Operations Manager - Arabic<br>The Inventory Operations Manager is responsible for ensuring accurate inventory management, maintaining inventory integrity, optimizing stock levels, and implementing effective inventory controls across all warehouses and production facilities. The role will oversee physical inventory, cycle counts, inventory operations, governance, reporting, and lead the Inventory Supervisor and the Inventory Team to ensure efficient inventory processes and compliance with company policies.<br>Job Responsibilities:Inventory Operations Control Manage day-to-day inventory operations across all warehouses and manufacturing locations. Ensure accurate receipt, storage, transfer, and issuance of raw materials, packaging materials, WIP, and finished goods. Maintain optimum inventory levels to support production requirements while minimizing excess inventory. Monitor stock movements and ensure timely reconciliation of inventory transactions. Coordinate with Procurement, Production, Logistics, and Sales teams to ensure uninterrupted operations. Investigate inventory discrepancies and implement corrective actions. Physical Inventory & Cycle Counts Develop and execute annual physical inventory plans and periodic cycle count programs. Ensure timely and accurate completion of cycle counts and stock audits. Reconcile physical inventory with ERP records and investigate variances. Implement controls to improve inventory accuracy and minimize losses. Coordinate with Finance and external auditors during inventory audits. Ensure proper documentation and record maintenance. Inventory Governance & Reporting Establish inventory policies, procedures, and standard operating processes. Ensure compliance with inventory management controls and company policies. Prepare daily, weekly, and monthly inventory reports for management. Monitor inventory aging, slow-moving, obsolete, and non-moving stock and recommend corrective actions. Maintain inventory KPIs and dashboards for management review. Support annual budgeting and inventory planning activities. Ensure ERP transactions are timely and accurate. Team Management Lead and supervise Inventory Supervisor and the Inventory Team. Allocate responsibilities and monitor team performance. Provide training and development to enhance inventory management capabilities. Ensure adherence to safety standards and operational procedures. Foster a culture of accountability, accuracy, and continuous improvement. Inventory Controls & Compliance Implement robust inventory control processes to safeguard company assets. Ensure compliance with internal policies and audit requirements. Support internal and external audits and ensure timely closure of observations. Monitor inventory shrinkage and implement preventive measures. Develop and maintain inventory SOPs and best practices. Process Improvement Identify opportunities to improve inventory accuracy and warehouse efficiency. Drive automation and process optimization initiatives. Improve inventory visibility and reporting through ERP and dashboard tools. Implement best practices for inventory management and stock control.<br>Qualifications/Competencies Required Bachelor's degree in Supply Chain, Logistics, Operations, Business Administration, or related field Experience10–15 years of experience in inventory management within a manufacturing environment Experience managing inventory across multiple production sites is preferred. Key Skills Experience managing raw materials, WIP, and finished goods inventories. Strong knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics, Odoo, etc.). Advanced Excel and reporting skills. Experience in physical inventory and cycle count management. Strong leadership and team management capabilities. Excellent analytical and problem-solving skills.
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<p>JOB TITLE: Retail Operation Executive</p><p> </p><p>About the role</p><p>Adecco is hiring a Retail Operation Executive for our client, based in UAE This is an exciting opportunity to join a dynamic organization that values innovation, teamwork, and professional growth</p><p> </p><p>What you’ll be doing – </p><p>About you</p><p> We want to set you up for success! To help us do that, here’s what we are looking for from you:</p><p><br></p><p>Roles & Responsibilities</p><ul><li>Manage day-to-day branch operations across multiple locations</li><li>Coordinate with mall management, landlords, and property management teams</li><li>Handle permits, approvals, gate passes, and compliance requirements</li><li>Coordinate fit-out projects, renovations, and new branch openings</li><li>Process trade licenses, government approvals, and regulatory documentation</li><li>Manage vendor coordination, maintenance activities, and facility requirements</li><li>Maintain branch records, contracts, licenses, and operational reports</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Skills and Qualifications:</p><p>Desired candidate profile</p><ul><li>Bachelor’s Degree or Diploma in Business Administration, Operations, or related field</li><li>Minimum 4 years UAE experience in Retail Operations, Branch Administration, Facilities Management, or Fit-Out Coordination</li><li>Experience managing multiple branches</li><li>Knowledge of mall management processes, retail compliance, and licensing</li><li>Experience in branch openings, fit-outs, renovations, and project coordination</li><li>Strong communication, organizational, and stakeholder management skills</li><li>Proficiency in Microsoft Office</li></ul><p><b><span></span></b></p><p>Valid UAE Driving License (Mandatory)</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Restaurant Manager</p><p>Location: Al Ain, Abu Dhabi, UAE</p><p><br></p><p>Job Type: Full-time</p><p>Job Description:</p><p>We are looking for an experienced and dynamic Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate should have strong leadership skills, excellent customer service abilities, and experience in managing restaurant staff and operations.</p><p>Key Responsibilities:</p><ul><li><p>Manage daily restaurant operations efficiently.</p></li><li><p>Supervise, train, and motivate staff.</p></li><li><p>Ensure excellent customer service and guest satisfaction.</p></li><li><p>Monitor food quality, hygiene, and safety standards.</p></li><li><p>Control inventory, purchasing, and operating costs.</p></li><li><p>Prepare staff schedules and manage attendance.</p></li><li><p>Handle customer feedback and resolve complaints professionally.</p></li><li><p>Work closely with the kitchen team to ensure smooth operations.</p></li><li><p>Achieve sales targets and improve profitability.</p></li><li><p>Food & Accommodation provided.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Bachelor’s degree or Diploma in Hospitality, Hotel Management, or a related field.</p></li><li><p>Minimum 3–5 years of experience as a Restaurant Manager or Assistant Restaurant Manager.</p></li><li><p>Strong leadership and communication skills.</p></li><li><p>Knowledge of food safety and hygiene regulations.</p></li><li><p>Ability to work under pressure and manage a team.</p></li><li><p>Proficiency in English; additional languages are an advantage.</p></li></ul><p>Salary: Competitive, based on experience.</p><p></p></section>
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<span>Job Title: Senior Operations Manager / Chief of Staff Location: Remote (occasional light travel required) Reports to: CEO Compensation: $40,000 – $70,000 per year About the Company A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces.<br> The company is expanding its services, launching new ventures, and building the CEO's personal brand.<br> Role Overview We are seeking an operations manager to act as the CEO's right-hand and operational partner.<br> This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business.<br> You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.<br> The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.<br> Candidate Profile Highly proactive, resourceful, and solution-oriented Strong organizational and project management skills Comfortable working in a fast-paced, entrepreneurial environment Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred Able to manage both operational leadership and executive support responsibilities Comfortable representing the CEO in meetings and acting as a decision-making proxy Flexible schedule — willingness to work weekends when needed Compensation: $40,000 – $70,000 per year Working Hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed) Key Responsibilities Operations & Project Management Translate the CEO's vision into actionable project plans with clear timelines and deliverables Manage multiple projects across different areas of the business Build systems, SOPs, and automations to support company scalability Coordinate with internal team members, contractors, and vendors Manage CRM systems and marketing automation tools Track KPIs and report on operational and business performance Oversee e-commerce operations and coordinate with Amazon/marketplace teams Executive Support & CEO Representation Manage the CEO's calendar, inbox, and communications Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated Schedule meetings, calls, and appointments Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events Conduct research and present recommendations for key decisions Prepare presentations, reports, and documents as needed Be available for weekend communication and tasks when needed Marketing & Personal Brand Manage the CEO's social media content calendar Coordinate content creation and publishing Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube) Assist with lead generation initiatives and funnel management Additional Responsibilities Anticipate needs and proactively solve problems Present solutions and recommendations rather than simply reporting issues Ensure projects are completed and deadlines are met Take full ownership of operational responsibilities and outcomes</span> </div>
We are looking for a highly organized and experienced Public Relations Manager to join our team and take full ownership of all employee, government relations and compliance operations across our entities. This is a hands-on role — not marketing, not client-facing — built for someone who thrives in the world of ministries, typing centres, and free zone portals.<br>What You'll Be Doing:<br>You'll manage the complete visa and labour cycle — from new employee onboarding to renewals and cancellations — across both Mainland and Free Zone entities. Trade licence renewals for all group companies will sit squarely on your plate, and you'll be the go-to person ensuring nothing lapses, expires, or gets held up in a queue somewhere. Beyond the transactional work, you'll coordinate with our regional offices to keep operations aligned, and keep internal teams informed on any changes coming out of MoHRE, the Ministry of Labour, or relevant free zone authorities. When regulations shift, your colleagues should hear it from you first. Day-to-day, you'll handle medical fitness applications, Emirates ID submissions, and petty cash reconciliation with the Finance team on a weekly basis. Account managers across the business will lean on you for answers to UAE labour-related queries — so strong knowledge of local laws isn't optional, it's essential. This role requires someone who can lead independently, manage their own workload without hand-holding, and stay calm when deadlines stack up.
Location : Kuwait <br><br>Budget : 3500 KD<br><br>Job Purpose<br><br>The Rig Superintendent is a highly experienced and results-oriented leader within the Operations department, taking overall responsibility for the performance and profitability of assigned rigs. This leadership role encompasses Health, Safety, and Environment (HSE), maintenance, operations, personnel management (including subcontractors), and asset protection/management. The successful candidate will foster a culture of excellence that prioritizes safety and collaboration while building strong relationships with clients and internal stakeholders to ensure efficient, cost-effective project completion.<br><br>Key Roles & Responsibilities<br><br>As a Rig Superintendent, you will be primarily responsible for the overall supervision of rig activities. Key responsibilities include, but are not limited to: Drilling Operations & Well Completion: Overseeing and optimizing day-to-day drilling operations to ensure efficiency and technical success. Rig Management & Oversight: Managing the overall performance, profitability, and operational integrity of the assigned rigs. Quality Assurance & HSE: Upholding stringent quality assurance standards, ensuring compliance with HSE regulations, and leading safety initiatives across the operation. Personnel Management & Training: Leading, motivating, and managing multiple drilling crews (including subcontractors) and overseeing personnel training and development. Logistics & Support Services: Coordinating rig logistics, supply chains, and external support services to ensure uninterrupted operations. Client Relations & Business Development: Acting as the primary point of contact for clients on-site, building positive, long-lasting relationships, and addressing stakeholder needs effectively. Required Experience & Competencies experience in the oil field.<br><br>Relevant Experience<br><br> Proven track record of leading, managing, and motivating multiple drilling crews. Extensive, hands-on experience in managing all aspects of wellbore operations. Demonstrated ability to optimize drilling performance, reduce operational costs, and consistently meet project timelines. Strong understanding of HSE regulations and a proven, demonstrable commitment to safety leadership. Solid experience in building and maintaining positive client and internal stakeholder relationships.<br><br>Education & Qualifications<br><br> Basic Education: High School Diploma or equivalent; Any Graduation is accepted. Preferred Education: A Technical Degree or Diploma in Drilling Technology or a related engineering field is highly preferred.<br><br> Certifications<br><br> Well Control: Valid IWCF or IADC Well Control Certificate at the Supervisor Level. Additional: Other industry-recognized drilling and HSE certifications will be considered an asset.<br><br>Skills: Operations, Rig Supervision