Operation Specialist Jobs in UAE

If you’ve worn a pair of glasses, we’ve already met.<br><br>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò and the Grand Vision network), and leading e-commerce platforms.<br><br>Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.<br><br>Discover more by following us on Linked In!<br><br>Your #Future InSight with Essilor Luxottica<br><br>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!<br><br>Your role<br><br>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.<br><br>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.<br><br>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.<br><br>Main Responsibilities<br><br>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region. Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets. Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives. Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution. Design and implement standard operating procedures that support compliance, operational efficiency, and business scale. Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed. Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders. Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities. Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution. Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability. Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.<br><br>Your profile<br><br>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist. Proven experience in import and export operations. Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement. Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities. Understanding of Free Trade Zones and special airport operations. Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets. Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities. Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities. Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems. English and Arabic are required. French and/or Italian language skills are a strong plus. Additional languages are highly welcome. Experience helping build or transform Trade Compliance operations in a scaling or evolving business. Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling. Comfortable working across time zones. Experience working in a matrixed, international environment with cross-border stakeholders.<br><br>The ideal candidate is a builder practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.

<strong>Job Purpose<br><br></strong>Provide geological operations support for Biogenic-Shallow Gas Project wells includes exploration, appraisal and development drilling projects and G&amp;G related activities. Oversee closely geological operations for active Drilling Program of Biogenic-Shallow Gas Project wells including interpreting subsurface data and to integrate well log and drilling data for decisions and ensure well objectives are met. Interpret drilling reports to aid in assessment of potential geologic hazards and providing geological input for the planned well and implemented in geological marker prognosis and well programs of Biogenic Shallow Gas Project.<br><br>Job Specific Accountabilities (Part 1)<br><br><ul><li> Provide pre drill job preparations such as prepares offset well correlation panel, attend pre spud or peer meeting, ensures service contractors to provide tools are operating to their optimum capabilities with the most cost effective method to meet well objectives.</li><li> Provide technical support and quality oversight for wellsite geology processes, including mudlogging, LWD/MWD, wireline logging, coring, directional drilling &amp; stimulation.</li><li> Provide expertise for planning, execution and look-back analysis for all wells drilled in the vicinity or offset wells, including but not limited to horizontal wells; also working closely with project geologist/ geomodeler and geophysicist to optimize the source/data/geological model in order to minimize the geological uncertainty and providing geological input for the planned well, incorporated and implemented this information into geological marker prognosis of Biogenic Shallow Gas Project wells.</li><li> Plan/advice/supervise well design, mudlogging data acquisition, conventional coring, MWD/LWD, wireline logging, advanced formation evaluation tools, drilling operation, testing &amp; stimulation, geological markers and interpretation, along with the integration into well prognosis, well program and execution.</li><li> Collaborate with geomechanic specialist, reservoir and drilling engineer, working in applies pore pressure theory and techniques needed to assess pore pressure, fracture gradient and wellbore stability including advice of appropriate well design.</li><li> Perform real time monitoring and interpretation of data acquired while drilling and to integrate these data for decisions. In addition to interpretation of drilling reports to aid in assessment of potential geologic hazards and tops selection.</li><li> Maintain open and close communication with project geologist/geomodeler, petrophysicist, drilling &amp; petroleum engineer, OPCOs operation geologist and drilling team during vertical, deviated &amp; horizontal drilling operations following chain of command.</li><li> Oversee sample examination, cuttings collections, petrophysical analysis and logs, geochemical data acquisition, perforation, testing &amp; stimulation plans in close coordination with project G&amp;G, petrophysicist, drilling &amp; petroleum engineering and also OPCOs staff.</li><li> Monitor closely well trajectory plan vs actual and reservoir geology to ensure the well is on target; also make geological interpretation and stratigraphic correlation, marker determination and quick look log interpretation of hydrocarbon zone/ target while drilling; and determine casing point/ coring point/ logging point/ landing point/ final well TD; also elaborates with OPCO’s operations geologist and geosteering specialist from service provider while geosteer the highly deviated and horizontal wells in a 24/7 operation basis to ensure a proper placement of wellbore within a specific target and maximize reservoir contact.</li><li> Provide correlation panel and cross section as may be requested by the project team, coordinates and QC of geological data acquisition &amp; gathering while drilling, maintains daily/weekly reporting system for update the progress of geological operation well drilling, provides technical inputs for regular management reports.<br><br></li></ul>Job Specific Accountabilities (Part 2)<br><br><ul><li> Contribute to selection of candidate interval for perforation, testing and stimulation with integrating all the subsurface data including well logs, gas while drilling and etc. in collaboration with project petrophysicist, reservoir engineer and geomechanic specialist.</li><li> Coordinate the coring job from the plan stage, recommendation for core point determination, establish strategy of core acquisition, core handling &amp; transportation from site to core store meet the objective in an efficient and safe manner.</li><li> Finalize the marker and survey elaborated with project geologist/ geomodeler and petrophysicist as needed by the project team and elaborate with OPCO’s operation geologist in input &amp; upload the files into corporate folder/ database.</li><li> Provide the Geological End of Well Reports or Post Drilling Summary Report of well drilled.</li><li> Support and working closely with the project team and giving contribution to optimize development plan i.e. provide the well locations, PAD drilling planning, trajectories plan review and geological model update in order to maximize field or well potential.</li><li> Operate and enforce safety practices within the operation complying with company policies, state and federal regulations, also implements company’s health, safety and environmental policy, procedures, regulations and objectives that related to the Senior Operations Geologist’s area of responsibility, and ensure it are effectively implemented by the junior staff and support personnel.</li><li> Contribute to geological conventional and unconventional maturation studies and to participate in the evaluation of well proposals, geological studies or data gathering activities such as exploration, appraisal and development wells of Biogenic-Shallow Gas Project, and offer advice when needed on the scope of the studies and extent of the data gathering activities.</li><li> Provide input to optimize development plan, provides the well location and trajectory, PAD drilling plan, trajectories plan review and geological model update in order to maximize field or well potential.</li><li> Maintains contact with suppliers of geological software, staying up-to-date with the latest software developments and new applications which are of potential value to the project.</li><li> Evaluate and recommend to the geology specialist and Biogenic-Shallow Gas Project Manager about the acquisition of new software and hardware related to geological studies and added value to the project if needed; also to attend conferences, seminars and to review technical periodicals.<br><br></li></ul>Job Specific Accountabilities (Part 3)<br><br>Generic Accountabilities<br><br><strong>Supervision<br><br></strong><ul><li> Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.</li><li> Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><br></li></ul><strong>Budgets<br><br></strong><ul><li> Provide input for preparation of the Section / Department budgets, assist in the implementation of the approved Budget, and work plans to deliver Section objectives.</li><li> Investigate and highlight any significant variances to support effective performance and cost control<br><br></li></ul><strong>Policies, Systems, Processes &amp; Procedures<br><br></strong><ul><li> Implement approved Section / Department policies, processes, systems, standards and procedures in order to support execution of the Section’s / Department work programs in line with Company and International standards.<br><br></li></ul><strong>Performance Management<br><br></strong><ul><li> Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework.<br><br></li></ul><strong>Innovation and Continuous Improvement<br><br></strong><ul><li> Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</li><li> Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.<br><br></li></ul><strong>Health, Safety, Environment (HSE) and Sustainability<br><br></strong><ul><li> Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><br></li></ul><strong>Reports<br><br></strong><ul><li> Provide inputs to prepare Section MIS and progress reports for Company Management.<br><br></li></ul>Generic Accountabilities (continue)<br><br>Internal Communications &amp; Working Relationships<br><br><ul><li> Daily interactions with staff within the department and division regarding project execution, including project geologist/geomodeler, geophysicist, petrophysicist, reservoir engineer, drilling and petroleum engineer<br><br></li></ul>External Communications &amp; Working Relationships<br><br><ul><li> Frequent contacts with OPCO’s drilling and operations geologist staff, ISHs and SPC company’s staff on joint studies or exploration projects carried out by the OPCOs or SPC companies.</li><li> Frequent contacts with consultants and service provider / contractors on projects carried out for ADNOC Biogenic-Shallow Gas Project, and also with the OPCOs or SPC companies.<br><br></li></ul>Minimum Qualification<br><br><ul><li> Bachelor's Degree in Geology or Engineering Geology<br><br></li></ul><strong>Minimum Experience, Knowledge &amp; Skills<br><br></strong><ul><li> Minimum 8 years of experience in all aspects of exploration/development operation geology and drilling. Experience with geological and office software applications.</li><li> Presentation skills and experience with writing of technical reports.<br><br></li></ul>Professional Certifications<br><br>As applicable<br><br>Work Condition, Physical effort &amp; Work Environment<br><br><strong>Physical Effort<br><br></strong>Minimal<br><br><strong>Work Environment<br><br></strong>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity &amp; dust during occasional site visits.<br><br>Additional Details<br><br>Job Family / Sub Family: Operations/ Exploration-Development

<p>Job Purpose Responsible for supporting the day-to-day operations of the warehouse/dark store by supervising store associates, coordinating order fulfillment activities, maintaining inventory accuracy, and ensuring orders are picked, packed, and dispatched within defined Quick Commerce SLAs and operational standards.</p><p><br>Key Responsibilities</p><ul><li><p>Supervise and coordinate daily receiving, put-away, picking, packing, and dispatch activities.</p></li><li><p>Allocate tasks to warehouse/store associates based on workload and operational priorities.</p></li><li><p>Ensure customer orders are picked, packed, and prepared for dispatch accurately and within defined SLAs.</p></li><li><p>Monitor team productivity, order accuracy, fulfillment time, and on-time dispatch during the shift.</p></li><li><p>Ensure inventory is properly stored, handled, and updated in the WMS/ERP system.</p></li><li><p>Conduct regular stock checks and support cycle counts to identify and resolve inventory discrepancies.</p></li><li><p>Monitor stock availability and report shortages, damages, expiries, and other inventory issues to the concerned team.</p></li><li><p>Ensure team members follow SOPs, safety, hygiene, and quality standards at all times.</p></li><li><p>Guide, train, and support warehouse/store staff on daily processes and operational procedures.</p></li><li><p>Coordinate with Inventory, Supply Chain, Procurement, and Last-Mile teams to resolve day-to-day operational issues.</p></li><li><p>Monitor the readiness of orders and coordinate timely handover to the Last-Mile team/riders.</p></li><li><p>Escalate operational issues, system errors, stock discrepancies, and service delays to the Supervisor/Specialist.</p></li><li><p>Maintain proper housekeeping and ensure the warehouse/dark store remains organized and operationally ready.</p></li><li><p>Support daily operational reports, shift handovers, audits, and other administrative requirements.</p></li><li><p>Identify recurring operational issues and suggest practical improvements to the Supervisor/Specialist.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><br><p>Qualifications & Experience</p><ul><li><p>Diploma or Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.</p></li><li><p><strong>1–3 years of experience</strong> in Quick Commerce, warehouse, retail, dark store, or fulfillment operations.</p></li><li><p>Previous experience in a team coordination or supervisory role is preferred.</p></li><li><p>Basic knowledge of <strong>WMS/ERP, inventory control, order fulfillment, and warehouse operations</strong>.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Ability to work in a fast-paced, target-driven environment.</p></li><li><p>Good problem-solving and team-handling skills.</p></li><li><p>Willingness to work in shifts, weekends, and public holidays as required by the operation.</p></li></ul>

Company Description Mdtreasy Medical Travel Pvt Ltd is a technology-driven medical travel and healthcare facilitation company that connects patients with trusted hospitals, specialists, and treatment options across India and internationally. The organization provides end-to-end support, including treatment planning, hospital coordination, travel arrangements, and post-treatment follow-up, with a strong focus on transparency and affordability. Backed by robust healthcare operations and digital enablement, Mdtreasy collaborates with accredited hospitals, experienced doctors, and healthcare partners to deliver high-quality treatment experiences. Core services include medical treatment facilitation, international patient support, hospital and specialist coordination, and comprehensive travel and logistics assistance. The company’s mission is to make healthcare access organized, reliable, and stress-free for patients and their families.<br>Role Description This remote internship role for a Data Analyst focuses on supporting data-driven decision-making across healthcare operations and medical travel services. The intern will collect, clean, and organize data from multiple sources, including patient journeys, hospital partnerships, and operational processes. Daily tasks include performing exploratory data analysis, generating dashboards and reports, and identifying trends and patterns that can improve service efficiency, patient experience, and cost optimization. The intern will collaborate with cross-functional teams to translate analytical findings into actionable insights, assist in measuring key performance indicators, and support the development of business analytics models. The position requires proactive communication, attention to detail, and a strong interest in healthcare and technology-enabled services.<br>Qualifications<br> Strong analytical skills with the ability to interpret complex data sets and derive meaningful insights. Foundational knowledge in Data Analytics and Business Analytics, including use of analytical frameworks and methodologies. Understanding of Analytics concepts and Statistics, such as descriptive analysis, correlation, and basic hypothesis testing. Familiarity with spreadsheet tools (e.g., Excel or Google Sheets) and at least one data analysis or visualization tool (e.g., SQL, Python, R, Power BI, Tableau) is beneficial. Currently pursuing or recently completed a degree in Data Science, Statistics, Computer Science, Business, Economics, or a related field. Strong problem-solving abilities, attention to detail, and capacity to work independently in a remote environment. Effective written and verbal communication skills, with the ability to present findings clearly to non-technical stakeholders. Interest in healthcare, medical travel, or digital health solutions; prior exposure to healthcare data or operations is an advantage.

Al Tafasil Acrylic Works – Ajman We are a growing manufacturing company specializing in acrylic products, signage, CNC, laser cutting, UV printing, large-format printing, stickers, leather products, painting, and assembly. We are looking for an experienced Factory / Production Manager to lead our production team, organize daily operations, improve workflow, and ensure orders are completed efficiently and on time. We are looking for someone who is hands-on, organized, experienced in managing production teams, and capable of taking full responsibility for factory operations.???? Ajman, UAE
???? Interested candidates can send their CV via DM.#Hiring #Factory Manager #Production Manager #Ajman Jobs #UAEJobs #Manufacturing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : </strong>MPM Accountant (Outsource)<br><strong>Location :</strong> Abu Dhabi<br><strong>Role Purpose:</strong><br>&nbsp;</p><br><ul><li>Position is responsible for MPM accounting transaction in both operations and corporate MPM &amp; reports preparation.</li><li>Adhering for monthly, quarterly, semi-annual and annual reporting deadlines and accounting activities including general ledger preparation, financial reporting, year-end audit preparation.</li></ul><p><span><strong>KEY METRICS FOR ACCOUNTANT:</strong></span></p><br><ul><li><span>Compliance with IFRS</span></li><li><span>Liaise with other departments for reporting information gathering.</span></li><li><span>Ensure transactions are completed within the agreed timelines and SOP.</span></li><li><span>Reports Prepared are correct &amp; free of errors.</span></li></ul><p><br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br>&nbsp;</p><br><ul><li><span>Obtain and maintain a thorough understanding of the accounting and general ledger structure.&nbsp;</span></li><li><span>Ensure an accurate and timely monthly, quarterly and year-end close.&nbsp;</span></li><li><span>Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports.</span></li><li><span>Substantiates financial transactions by auditing documents as per the agreed check list.</span></li><li><span>Reconciles financial discrepancies by collecting and analyzing account information.</span></li><li><span>Maintains financial security by following internal controls.</span></li><li><span>Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.</span></li><li><span>Maintains customer confidence and protects operations by keeping financial information confidential.</span></li><li><span>Ensure the timely reporting of all monthly accounting information to owners &amp; senior management.&nbsp;</span></li><li><span>Supports operation and advisory team in daily activities related to accounts.&nbsp;</span></li><li><span>Collaborates with the other departments to support overall company goals and objectives.&nbsp;</span></li><li><span>Maintains accounting controls by adopting defined accounting policies and procedures.</span></li><li><span>Adhering to risk management policies &amp; procedures.</span><br>&nbsp;</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span>BC in Business with an emphasis on Accounting.</span></li><li><span>Good understanding of Accounting&nbsp;</span></li><li><span>PC proficient &amp; Must have strong experience with Microsoft Excel and Word.</span></li><li><span><span>ORACLE knowledge &amp; practice is preferable</span></span></li></ul><p><span><strong>Previous experience required (if any)</strong></span></p><br><ul><li><span>5+ years of experience, preferable</span></li></ul></div>

We are seeking a professional who has strong Industrial Laundry or large-scale manufacturing experience, with a proven hands-on leadership approach in multicultural environments and a strategic mindset focused on engineering excellence and innovation.<br>The ideal candidate should demonstrate exceptional technical problem-solving capabilities, the ability to make data-driven decisions, and a solid track record in process optimization, asset reliability, and sustainability initiatives.<br>We are particularly interested in professionals who have experience working with industrial, automated manufacturing systems and who can drive continuous improvement through both technology and people development.<br>Job Purpose:The jobholder is responsible for maintaining all equipment and ensuring the smooth operation of the catering facility. This includes supervising and effectively monitoring junior engineers, overseeing all engineering department operations, and ensuring the continuous functioning of the department within EKFC. The role involves managing tasks related to specialist systems, facilities management, general maintenance, and fire safety, while ensuring compliance with safety and quality standards to achieve operational excellence and business continuity.<br>Key Result Areas: Drive adherence to safe working practices and safety legislation to maintain a zero-incident environment for employees, equipment, and assets. Implement ISO 9001:2015 standards and company policies to achieve consistent compliance with quality benchmarks across all operations. Respond promptly to equipment breakdowns and ensure accurate diagnosis and resolution to restore operational efficiency. Ensure regular maintenance schedules are adhered to, enhancing equipment reliability and minimizing unscheduled disruptions. Manage tools, spare parts, and inventory to ensure readiness for all repair and maintenance tasks, reducing downtime and operational delays. Oversee junior engineering teams, providing guidance and fostering skill development to build a capable and efficient workforce. Oversee the upkeep of statistical, legal, and financial records to ensure compliance with company requirements and facilitate informed decision-making. Identify opportunities to enhance work procedures, driving cost efficiency and operational excellence. Monitor and measure machine output to ensure continuous performance improvements and alignment with business goals. Maintain effective communication channels within the department and with peers, fostering a cohesive and aligned working environment.<br>Knowledge, Skills & Minimum Experience: Education Qualification: A Bachelor’s degree or diploma in Mechanical, Electrical, or Industrial Engineering or a related technical field. Certifications in maintenance management, facilities management, or safety standards (e.g., NEBOSH, OSHA) are preferred. Knowledge of ISO 9001:2015 standards and compliance requirements.<br>Work Experience: Minimum 6 years of experience in maintenance, facilities management, or engineering operations within a manufacturing, catering, or similar industrial setting. Proven track record in managing technical teams and implementing maintenance strategies. Hands-on experience in troubleshooting and resolving complex equipment issues. Familiarity with managing compliance to safety and quality standards (e.g., ISO).<br>Skills:Proficiency in diagnosing and troubleshooting mechanical and electrical systems. In-depth understanding of preventive and reactive maintenance processes. Familiarity with facilities management, specialist systems, and fire safety protocols. Ability to monitor and analyze equipment performance to optimize output. Strong supervisory skills to effectively manage and develop junior engineering staff. Resource planning and inventory management expertise to minimize downtime. Excellent problem-solving and decision-making skills for operational improvements. Effective communication and collaboration abilities to foster teamwork and align with organizational goals. High attention to detail and commitment to safety and quality standards. Proactive attitude with the ability to anticipate and adapt to challenges.

<p>The technology sector in Dubai offers an opportunity for a practical and service-oriented IT Support Technician to assist users, maintain computer systems, troubleshoot technical problems, and help keep day-to-day IT operations running smoothly.</p> <p>Key Responsibilities<br /> Provide first-level technical assistance to employees and users.<br /> Set up and configure computers, laptops, printers, and other IT equipment.<br /> Diagnose and resolve common hardware, software, and connectivity problems.<br /> Install and update operating systems, applications, and approved software.<br /> Assist users with email, internet, printing, and basic system-access issues.<br /> Maintain records of reported technical problems and completed support activities.<br /> Monitor IT equipment and report faults requiring specialist attention.<br /> Assist with user account setup, password resets, and basic access requests.<br /> Note: Candidates can send their updated CV via Email: hr.tanyaas@gmail.com</p>

<p>The technology sector in Dubai offers an opportunity for a practical and service-oriented IT Support Technician to assist users, maintain computer systems, troubleshoot technical problems, and help keep day-to-day IT operations running smoothly.</p> <p>Key Responsibilities<br /> Provide first-level technical assistance to employees and users.<br /> Set up and configure computers, laptops, printers, and other IT equipment.<br /> Diagnose and resolve common hardware, software, and connectivity problems.<br /> Install and update operating systems, applications, and approved software.<br /> Assist users with email, internet, printing, and basic system-access issues.<br /> Maintain records of reported technical problems and completed support activities.<br /> Monitor IT equipment and report faults requiring specialist attention.<br /> Assist with user account setup, password resets, and basic access requests.<br /> Note: Candidates can send their updated CV via Email: hr.tanyaas@gmail.com</p>

A leading multispecialty hospital in Dubai, United Arab Emirates is expanding its laboratory medicine and diagnostic services and is inviting applications from experienced Consultant / Specialist Clinical Pathologists to join its multidisciplinary clinical team. This opportunity offers a high-impact leadership role in a modern, internationally accredited laboratory environment, supporting advanced diagnostics, clinical decision-making, and patient safety across a diverse patient population. The position is ideal for internationally trained specialists seeking tax-free income, advanced infrastructure, and career progression in the UAE healthcare system. Role Overview Position: Consultant / Specialist Clinical Pathologist Location: Dubai, United Arab Emirates Hospital Type: Private / Government / Multispecialty / Tertiary Care (JCI-aligned) Experience Required: Minimum 3+ years post specialist / board certification Clinical Scope: Laboratory medicine, diagnostic pathology, quality assurance, and clinical consultation<br>The successful candidate will play a key role in overseeing laboratory operations, ensuring diagnostic accuracy, and supporting clinicians through high-quality laboratory insights.<br>Eligibility & Board Recognition We welcome applications from internationally trained clinical pathologists with recognised qualifications such as:American Board of Pathology (Clinical Pathology) UK CCT / FRCPath European Board Certification Royal College Certification (Canada) Australian Fellowship Arab Board MD Pathology / DNB / FCPS or equivalent recognised specialist qualification<br>Candidates should be eligible for Dubai Health Authority (DHA) / Department of Health Abu Dhabi (DOH) license conversion (full support provided). Key Responsibilities Oversee and manage clinical laboratory services including hematology, biochemistry, microbiology, and immunology Ensure accuracy, reliability, and timely reporting of diagnostic test results Interpret laboratory findings and provide clinical consultation to physicians Implement and monitor quality control (QC) and quality assurance (QA) programs Ensure compliance with international accreditation standards (JCI, CAP, ISO) Supervise laboratory staff, including technologists and technicians Participate in infection control, transfusion medicine, and clinical governance programs Drive continuous improvement initiatives and laboratory efficiency Maintain compliance with UAE healthcare regulations and laboratory standards Compensation & Benefits Competitive tax-free salary package Performance-based incentives Housing allowance or accommodation support Comprehensive family medical insurance Annual return air tickets Professional indemnity coverage Continuing medical education (CME) support Licensing & Relocation Support Structured DHA / DOH license conversion assistance Data Flow and credential verification support Visa processing and onboarding assistance Relocation support for physician and family A dedicated onboarding framework ensures a smooth transition into UAE clinical practice.

A leading multispecialty hospital in Dubai, United Arab Emirates is expanding its laboratory medicine and diagnostic services and is inviting applications from experienced Consultant / Specialist Clinical Pathologists to join its multidisciplinary clinical team. This opportunity offers a high-impact leadership role in a modern, internationally accredited laboratory environment, supporting advanced diagnostics, clinical decision-making, and patient safety across a diverse patient population. The position is ideal for internationally trained specialists seeking tax-free income, advanced infrastructure, and career progression in the UAE healthcare system. Role Overview Position: Consultant / Specialist Clinical Pathologist Location: Dubai, United Arab Emirates Hospital Type: Private / Government / Multispecialty / Tertiary Care (JCI-aligned) Experience Required: Minimum 3+ years post specialist / board certification Clinical Scope: Laboratory medicine, diagnostic pathology, quality assurance, and clinical consultation<br>The successful candidate will play a key role in overseeing laboratory operations, ensuring diagnostic accuracy, and supporting clinicians through high-quality laboratory insights.<br>Eligibility & Board Recognition We welcome applications from internationally trained clinical pathologists with recognised qualifications such as:American Board of Pathology (Clinical Pathology) UK CCT / FRCPath European Board Certification Royal College Certification (Canada) Australian Fellowship Arab Board MD Pathology / DNB / FCPS or equivalent recognised specialist qualification<br>Candidates should be eligible for Dubai Health Authority (DHA) / Department of Health Abu Dhabi (DOH) license conversion (full support provided). Key Responsibilities Oversee and manage clinical laboratory services including hematology, biochemistry, microbiology, and immunology Ensure accuracy, reliability, and timely reporting of diagnostic test results Interpret laboratory findings and provide clinical consultation to physicians Implement and monitor quality control (QC) and quality assurance (QA) programs Ensure compliance with international accreditation standards (JCI, CAP, ISO) Supervise laboratory staff, including technologists and technicians Participate in infection control, transfusion medicine, and clinical governance programs Drive continuous improvement initiatives and laboratory efficiency Maintain compliance with UAE healthcare regulations and laboratory standards Compensation & Benefits Competitive tax-free salary package Performance-based incentives Housing allowance or accommodation support Comprehensive family medical insurance Annual return air tickets Professional indemnity coverage Continuing medical education (CME) support Licensing & Relocation Support Structured DHA / DOH license conversion assistance Data Flow and credential verification support Visa processing and onboarding assistance Relocation support for physician and family A dedicated onboarding framework ensures a smooth transition into UAE clinical practice.

Role: Administrative Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking an Office and Administrative Domains specialist to work on a contract basis. The role involves managing administrative processes and supporting office operations across multiple domains. Responsibilities include coordinating tasks, assisting teams, and ensuring compliance with standard procedures.<br>Key Responsibilities:• Manage and streamline administrative workflows for office operations.• Support cross-functional teams by handling documentation, communication, and scheduling.• Maintain compliance with organizational policies and regulatory requirements.• Assist in tracking and reporting on office-related metrics and performance.• Coordinate with vendors and internal stakeholders for seamless operations.<br>Required Skills & Qualifications:• Experience in office administration or related administrative roles is required.• Proficiency in Microsoft Office Suite (Word, Excel, Power Point) is required.• Strong organizational and time management skills are required.• Ability to handle confidential information with discretion is required.• Familiarity with basic accounting or financial tracking is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to streamlined operations and administrative efficiency.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Administrative Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking an Office and Administrative Domains specialist to work on a contract basis. The role involves managing administrative processes and supporting office operations across multiple domains. Responsibilities include coordinating tasks, assisting teams, and ensuring compliance with standard procedures.<br>Key Responsibilities:• Manage and streamline administrative workflows for office operations.• Support cross-functional teams by handling documentation, communication, and scheduling.• Maintain compliance with organizational policies and regulatory requirements.• Assist in tracking and reporting on office-related metrics and performance.• Coordinate with vendors and internal stakeholders for seamless operations.<br>Required Skills & Qualifications:• Experience in office administration or related administrative roles is required.• Proficiency in Microsoft Office Suite (Word, Excel, Power Point) is required.• Strong organizational and time management skills are required.• Ability to handle confidential information with discretion is required.• Familiarity with basic accounting or financial tracking is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to streamlined operations and administrative efficiency.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<ul><li>Coordinating sales activities and maintaining sales records.</li><li>Assisting the sales team in achieving targets and deadlines.</li><li>Preparing and analyzing sales reports and presentations.</li><li>Managing customer inquiries and providing excellent customer service.</li><li>Creating and maintaining sales documents and databases.</li><li>Providing administrative support to the sales team.</li><li>Coordinating with other departments to ensure smooth sales operations.</li><li>Assisting with the development and implementation of sales strategies.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration or related field.</p></li><li><p>At least 2 years of experience in sales coordination or similar role.</p></li><li><p>Experience in the automotive industry is preferred.</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Detail-oriented and highly organized.</p></li><li><p>Preferable family or spouse visa.</p></li></ul><p><br></p>

<ol><li><p>Handle daily tour and activity bookings through WhatsApp, phone, website and other booking channels.</p></li><li><p>Respond quickly and professionally to customer inquiries.</p></li><li><p>Provide customers with tour details, prices, availability and pickup information.</p></li><li><p>Convert inquiries into confirmed bookings.</p></li><li><p>Confirm customer details, pickup locations, dates and tour selections.</p></li><li><p>Coordinate reservations with drivers, guides and the operations team.</p></li><li><p>Maintain accurate booking records and daily reservation schedules.</p></li><li><p>Follow up with customers regarding pending inquiries and bookings.</p></li><li><p>Handle customer questions and assist with basic complaints or booking changes.</p></li><li><p>Promote suitable tour upgrades and additional activities when appropriate.</p></li><li><p>Coordinate with the operations team to ensure smooth customer pickup and tour arrangements.</p></li><li><p>Assist with online booking platforms and reservation systems.</p></li><li><p>Prepare daily booking and reservation reports.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Friendly and professional with customers.</p></li><li><p>Fast at responding to inquiries.</p></li><li><p>Confident in converting inquiries into bookings.</p></li><li><p>Organized and responsible.</p></li><li><p>Comfortable working in a busy tourism environment.</p></li><li><p>Able to work independently as well as with the operations team.</p></li></ol>

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced talent acquisition managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for talent acquisition managers with 4+ years running HR processes and hiring pipelines to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: job descriptions and interview scorecards, offer letters and compensation rationale, HR policy and handbook drafting, performance-review templates, candidate-feedback and rejection communications, and headcount and compensation-band trackers.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years as an HR generalist, recruiter, or people operations professional Direct ownership of writing job descriptions, offer letters, HR policy, or performance-review materials Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years as an HR generalist, recruiter, or people operations professional Direct ownership of writing job descriptions, offer letters, HR policy, or performance-review materials Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

<p><strong>Position Summary</strong> We are seeking an experienced and results-driven Recruiter with 7–12 years of recruitment experience, preferably within the Marine, Offshore, Subsea, and Oil & Gas sectors. The successful candidate will be responsible for managing the full recruitment lifecycle for technical, marine, offshore, and corporate positions, ensuring the attraction, assessment, and hiring of high-caliber talent to support operational and project requirements. The ideal candidate will possess strong expertise in sourcing passive and active candidates, stakeholder management, recruitment planning, talent mapping, and market intelligence across GCC and international markets. The role requires the ability to manage multiple recruitment campaigns simultaneously while maintaining a positive candidate experience and meeting business hiring objectives.</p><br><ul><li><p>Manage the end-to-end recruitment process from manpower requisition through onboarding.</p></li><li><p>Partner with hiring managers to understand workforce requirements and develop recruitment strategies.</p></li><li><p>Source, identify, and attract qualified candidates for Marine, Offshore, Subsea, Oil & Gas, and Corporate positions.</p></li></ul><ul><li><p>Recruit for specialized roles including:</p></li></ul><p>o Survey Operations Personnel</p><p>o Hydrographic Surveyors</p><p>o Survey Engineers</p><p>o GIS Specialists</p><p>o ROV/WROV Pilot Technicians</p><p>o Offshore Divers & Diving Supervisors</p><p>o Project Engineers</p><p>o Project Managers</p><p>o Port Captains</p><p>o Marine Superintendents</p><p>o Technical Superintendents</p><p>o Offshore Construction Personnel</p><p>o Vessel Crew and Marine Support Personnel</p><p>o HSE Personnel</p><p>o Commercial and Tendering Professionals</p><ul><li><p>Utilize recruitment platforms including LinkedIn Recruiter, Naukri Gulf, GulfTalent, Indeed, Monster, and other sourcing channels.</p></li><li><p>Conduct candidate sourcing through Boolean searches, LinkedIn X-Ray searches, talent mapping, networking, referrals, and industry databases.</p></li><li><p>Screen applications, conduct competency-based interviews, and assess technical qualifications, offshore certifications, and operational experience.</p></li><li><p>Prepare candidate summaries and recommendations for hiring managers.</p></li><li><p>Coordinate interviews, assessments, offer negotiations, and onboarding activities.</p></li><li><p>Build and maintain talent pipelines for critical and recurring business positions.</p></li><li><p>Monitor and report recruitment metrics including time-to-fill, sourcing effectiveness, and vacancy status.</p></li><li><p>Support workforce planning initiatives and succession planning activities.</p></li><li><p>Maintain accurate recruitment records and candidate databases within the Applicant Tracking System (ATS).</p></li><li><p>Liaise with internal stakeholders including Operations, Crewing, Commercial, and Project Teams to ensure recruitment requirements are fulfilled efficiently.</p></li><li><p>Stay informed of industry hiring trends, salary benchmarks, competitor activity, and talent availability within the Marine & Offshore market.</p></li><li><p>Support employer branding initiatives and recruitment campaigns across multiple channels.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in human resources, Business Administration, or related field.</p></li><li><p>7–12 years of recruitment experience, preferably within Marine, Offshore, Subsea, Oil & Gas, or Engineering sectors.</p></li><li><p>Proven experience recruiting technical, operational, marine, offshore, and project-based personnel.</p></li><li><p>Strong knowledge of recruitment methodologies, sourcing strategies, and direct search techniques.</p></li><li><p>Hands-on experience using ATS platforms, LinkedIn Recruiter, and major recruitment portals.</p></li><li><p>Ability to interpret technical job specifications and evaluate candidate suitability.</p></li><li><p>Good understanding of offshore certifications, marine operations, vessel management, and industry-specific staffing requirements.</p></li><li><p>Excellent communication, negotiation, and stakeholder management skills.</p></li><li><p>Strong organizational skills with the ability to manage multiple vacancies and competing priorities.</p></li><li><p>Experience recruiting across GCC, Middle East, Asia, Europe, and other international markets is preferred.</p></li></ul>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<ul><li>Serve as the first point of contact for network incidents, ensuring rapid response and resolution to minimize downtime.</li><li>Monitor network performance metrics, identifying anomalies and implementing corrective actions to maintain service quality.</li><li>Coordinate with field technicians and engineers to escalate issues requiring on-site intervention, ensuring timely resolution.</li><li>Prepare detailed incident reports and analysis, documenting root causes and preventative measures to improve future responses.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.</li><li>Minimum of 3-5 years of experience in a Network Operations Center or similar technology support environment.</li><li>Industry certifications such as CCNA, CompTIA Network+, or ITIL Foundation are highly desirable.</li><li>Proven track record of managing network incidents and effectively coordinating resolutions across teams.</li></ul>

<p>We are seeking a proactive and detail-oriented Special Cleaning Services Manager to lead our specialized cleaning operations in Dubai. The ideal candidate will oversee high-standard cleaning projects, ensuring compliance with health and safety regulations while delivering exceptional service to our diverse clientele across the region. Responsibilities: - Develop and implement specialized cleaning strategies tailored to various client needs and facility types. - Manage and supervise the special cleaning team, providing training and support to ensure high-quality service delivery. - Coordinate with clients to understand their unique cleaning requirements and customize service plans accordingly. - Monitor and enforce safety standards and comply with local regulations and company policies. - Conduct regular inspections of cleaning sites to assess service quality and identify areas for improvement. - Prepare and manage budgets, procurement of cleaning supplies and equipment, ensuring cost-efficiency. - Collaborate with other departments to streamline operations and achieve overall business objectives. - Report on performance metrics, client feedback, and operational challenges to senior management.</p><p>- Bachelor’s degree in Facility Management, Environmental Science, or a related field preferred. - Proven experience in managing specialized cleaning services, preferably within the facility management industry. - Strong leadership skills with the ability to motivate and manage diverse teams. - Excellent communication and interpersonal skills to effectively liaise with clients and internal teams. - In-depth knowledge of cleaning techniques, equipment, and safety regulations. - Ability to work under pressure and manage multiple projects simultaneously. - Proficient in using management software and tools for scheduling, reporting, and procurement. - Flexible and adaptable to meet the dynamic needs of the cleaning services sector in Dubai.</p>