Ophthalmology Jobs in UAE

<p><strong>About WhiteCrow</strong></p><p><br></p><p>We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.</p><p><br></p><p><strong>About our client</strong></p><p><br></p><p>Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.</p><p><br></p><p><strong>As a Manager - Training, you will be responsible for...</strong></p><p><br></p><ul><li>Designing, developing, delivering, and administering training programs that are enhancing employee knowledge, skills, behaviours, and performance to support the company in attaining its strategic objectives.</li><li>Developing and implementing comprehensive training intervention programs that are aligning with the Talent Management strategy and overall employee development to address specific skill gaps.</li><li>Conducting needs assessments to identify skill gaps and training needs and creating training programs that are effectively improving employee performance and productivity.</li><li>Planning the annual training calendar and coordinating the delivery of internal and external training and development programs by rolling out suitable initiatives that are enhancing employees’ skills and performance, increasing productivity and quality of work, and addressing identified needs in alignment with the organization’s values and culture.</li><li>Facilitating training and awareness sessions/workshops for employees and leaders and maintaining close communication with stakeholders to discuss training needs, methodologies, and solutions, ensuring they are fully aware of available training opportunities.</li><li>Delivering training sessions, workshops, and seminars to employees while ensuring the content is engaging, relevant, and interactive.</li><li>Developing and managing the training budget to ensure high-quality training is being provided within the established budget and resources are being allocated effectively across all levels of the organization.</li><li>Identifying and partnering with external vendors to source training content and solutions as needed and measuring their performance to ensure the organization’s Learning and Development programs are accessing the best training content and solutions available in the market.</li><li>Providing coaching and support to managers and leaders to help them develop their teams and support employee development.</li><li>Conducting post-training surveys to measure training program and vendor effectiveness and relevance, along with individual retention and adoption of learnings.</li></ul><p><br></p><p><strong>What you already have...</strong></p><p><br></p><ul><li>Bachelor’s degree in Business Administration with Major’s in Human Resources; Master’s degree- preferred</li><li>Professional certification in Assessment and Learning and/or CIPD in Learning and Development (level 3 or 5)- preferred</li><li>Certified Coach or Certified NLP (Neuro-Linguistic Programming) practitioner - preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're recruiting a Talent Acquisition Specialist/Head Hunter on behalf of a renowned Forex Trading Company based in Dubai. <br><br><b><span>About Our Client</span></b><br><br>Our client is a leading online trading firm specializing in Forex and CFD markets, serving clients across the UK with a strong focus on providing seamless, technology-driven trading solutions.<br><br><b><span>Key Responsibilities</span></b><br><br><b>Recruitment delivery</b><br><br></span><ul><li><span>Manage end-to-end recruitment from sourcing and screening through offer, joining and onboarding.<br></span></li><li><span>Proactively headhunt experienced Retention and Conversion Sales candidates through LinkedIn, referrals, databases, professional networks and direct approach.<br></span></li><li><span>Conduct candidate screening, coordinate interviews with hiring managers, manage offers and negotiations, and follow through to a successful start date.<br></span></li><li><span>Build and maintain live talent pipelines for recurring roles so vacancies are filled from a warm pool rather than started from zero.<br></span></li></ul><b>Team leadership</b><br><br><ul><li><span>Manage and guide in-house recruiters, allocate vacancies across the team and set clear priorities.<br></span></li><li><span>Monitor recruiter KPIs and hiring targets, and coach the team on sourcing technique, screening quality and candidate handling.<br></span></li><li><span>Calibrate with hiring managers so the team screens consistently against an agreed standard.<br></span></li></ul><b>Reporting and data</b><br><br><ul><li><span>Maintain recruitment trackers, talent pipelines and source-effectiveness data.<br></span></li><li><span>Build and present monthly recruitment reports to senior management and the executive team — pipeline volume, conversion by stage, source effectiveness, time to fill, cost per hire and month-on-month movement.<br></span></li><li><span>Present findings clearly to a numbers-focused audience: lead with the headline figures, show the funnel drop-off, and explain what the data means for hiring decisions.<br></span></li><li><span>Flag where rejection patterns point to a role definition, market or offer problem rather than a sourcing one, and recommend the fix.<br></span></li></ul><b>HR and onboarding support</b><br><br><ul><li><span>Support basic HR administration and onboarding documentation.<br></span></li><li><span>Coordinate with HR and the PRO on visa, documentation and joining formalities.<br></span></li><li><span>Ensure new joiners are properly handed over to their department on day one.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Currently based in the United Arab Emirates. <br></span></li><li><span>Proven experience in Talent Acquisition / Headhunting, particularly for Retention, Conversion, and Sales roles.<br></span></li><li><span>Mandatory: Proven experience in European hiring, with a strong track record of sourcing and recruiting candidates across European markets.<br></span></li><li><span>Strong LinkedIn sourcing and direct approach capabilities, with an established candidate network.<br></span></li><li><span>Experience managing, mentoring, or supervising in-house recruiters.<br></span></li><li><span>Confident interviewing, negotiation, candidate assessment, and candidate-management skills.<br></span></li><li><span>Working knowledge of UAE HR, visa, and onboarding processes.<br></span></li><li><span>Strong ability to prepare and present recruitment reports to senior management.<br></span></li><li><span>Strong Excel skills for recruitment tracking, reporting, and analysis.<br></span></li><li><span>Excellent English communication skills, written and spoken.<br></span></li><li><span>Comfortable working to targets in a fast-paced, high-volume sales environment.<br></span></li></ul><b>Preferred</b><br><br><ul><li><span>Recruitment experience within CFD, Forex, FinTech, Brokerage, or Financial Services.<br></span></li><li><span>Strong existing European candidate network.<br></span></li><li><span>Experience recruiting for UK and European sales desks.<br></span></li><li><span>Experience hiring across Canada, Australia, and other international English-speaking markets.<br></span></li><li><span>Experience building recruitment reporting and source-effectiveness tracking from scratch.<br></span></li></ul><br><span>Benefits</span><ul><li><span>Competitive salary package. <br></span></li><li><span>UAE employment visa provided by the company.<br></span></li><li><span>Medical insurance.<br></span></li><li><span>Company-provided daily lunch buffet.<br></span></li><li><span>Professional growth and career development opportunities.<br></span></li><li><span>Genuine ownership of the recruitment function, with a team to lead and direct access to senior management.<br></span></li></ul><br> </div>

<p>Would you like to join Wycon Cosmetics’ Headquarters in Dubai and contribute to the international expansion of a fast-growing beauty brand?</p><p>If you are looking for an opportunity in Dubai within a dynamic, structured, and international environment, this could be the right role for you.</p><p><br></p><p><strong>About us</strong></p><p>Wycon Cosmetics is an Italian beauty brand founded in 2009 by Gianfranco Satta and Raffaella Pagano, with the vision of making high-quality make-up accessible by combining innovation, performance, and Made in Italy style.</p><p>Today, Wycon Cosmetics operates over 300 stores worldwide, with an established presence across strategic markets in Europe, Asia, the Middle East, and North Africa, supported by an ambitious international expansion plan.</p><p><br></p><p><strong>Our 2026 Awards</strong></p><p>• Best Visual Experience</p><p>• Best Retailer Elite</p><p><br></p><p><strong>Role Overview</strong></p><p>Wycon Cosmetics' Product &amp; Marketing Department, based in Dubai, UAE, is looking for an International Product Specialist with a strong passion for cosmetics and product innovation.</p><p>The successful candidate will support the development of new makeup collections, contributing to the product development process from concept to launch in collaboration with international suppliers and cross-functional teams. The role requires a strong understanding of market trends, product innovation, and product development activities to help deliver commercially competitive products aligned with the brand strategy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Collaborate on the development of new makeup collections from concept to market launch,</p><p>ensuring alignment with brand positioning and commercial objectives.</p><p>• Translate market trends and consumer insights into clear product briefs for international suppliers.</p><p>• Work on the end-to-end product development process with external manufacturers, monitoring</p><p>timelines, deliverables, and product quality.</p><p>• Evaluate product samples, textures, shades, packaging solutions, and overall product performance, providing structured feedback to suppliers.</p><p>• Identify and scout new suppliers, technologies, packaging solutions, and product innovations to</p><p>strengthen the brand's product portfolio.</p><p>• Build and maintain strong relationships with international suppliers, coordinating development</p><p>activities and ensuring project milestones are achieved.</p><p>• Conduct market and competitor analysis to identify opportunities, emerging trends, and white</p><p>spaces within the beauty category.</p><p>• Collaborate closely with Marketing, Regulatory, Purchasing, and Creative teams to ensure successful product launches.</p><p><br></p><p><strong>What We're Looking For</strong></p><p>• Proven experience in product development within the cosmetics industry, preferably in makeup.</p><p>• Strong knowledge of the global beauty market, product trends, and leading international brands.</p><p>• Experience working with external manufacturers (OEM/ODM) and international suppliers.</p><p>• Ability to evaluate product samples and translate business needs into actionable product</p><p>development briefs.</p><p>• Strong project management, organizational, and stakeholder management skills.</p><p>• A proactive, analytical, and results-oriented mindset with excellent attention to detail.</p><p>• Fluent English is essential; additional languages are a plus.</p><p><br></p><p><strong>What We Offer</strong></p><p>• Opportunity to join a fast-growing international company</p><p>• Exposure to global markets and international expansion projects</p><p>• Professional development and growth opportunities</p><p>• Collaboration with cross-functional and international teams</p><p>• Direct contribution to the global launch of innovative beauty products</p><p><br></p><p><strong>Employment Details</strong></p><p>Compensation package and level will be aligned with experience and seniority.</p><p>Contract type: Full-time</p><p>Location: Dubai UAE – on-site</p><p><br></p><p><em>This job posting is open to all genders, ages, and nationalities, in compliance with applicable equal </em></p><p><em>opportunity regulations</em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role : Senior Relationship Manager - Wholesale Banking Group</strong><br><strong>Location :</strong> Dubai <br><strong>Role Purpose:</strong><br>To manage an assigned existing Commercial Real Estate clients portfolio and a list of Target Market Commercial Real Estate potential prospects for acquisition towards achieving financial targets (including but no limit to revenue, new net revenue, volume, cross-sell ratio, ROE, and ROA) and overall customer satisfaction</p><br><p>To be fully involved and primarily responsible for account strategy and business growth&nbsp;<br> <br><strong>Key Accountabilities of the role </strong><br><strong>Relationship management</strong></p><br><ul> <li>Manage assigned portfolio with a focus on relationships&nbsp;</li> <li>Achieve financial targets assigned in line with portfolio handled (e.g. total revenues, revenue from treasury products, revenue from cash management, RORC, etc.)</li> <li>Ensure regular interaction with clients to address any banking/financial needs and increase ADIB share of wallet</li> <li>Conduct joint client calls with product partners (CFIB, Treasury, GTS) as per the account plan to identify opportunities to deepen relationship</li> <li>Work closely with customer service unit to ensure that clients’ day to day transaction needs are addressed</li></ul><p><strong>Risk management &amp; credit analysis</strong></p><br><ul> <li>Assume responsibility for credit risk and day to day management of own portfolio</li> <li>Conduct due diligence in preparing credit applications including screening against TM &amp; RAC and prepare green light memos for CRT</li> <li>Structure facilities that comply with ADIB’s credit policy with adequate security/collateral, terms and conditions and profitability (ROA, RORC) in line with thresholds</li> <li>Negotiate internally and with clients for closure of deals</li> <li>Ensure fulfilment of all required documentation (incl. insurance) as per the banks credit policies and procedures</li> <li>Ensure all deferred documentation is obtained on time</li> <li>Continuously monitor overall performance of company and its industry through the calling process</li> <li>Execute annual renewals of facilities on time&nbsp;</li> <li>Monitor and track assigned portfolio on a dynamic basis to recognize problem credits early</li></ul><p><strong>Build sector expertise</strong></p><br><ul> <li>Understand market and business trends</li> <li>Develop sector expertise: understand economics of industry, key levers and key products to offer</li> <li>Ensure that all new deals in discussion are recorded and updated in deals in pipeline report on a weekly basis</li></ul><p><strong>Process implementation</strong></p><br><ul> <li>Conduct client calls at least quarterly</li> <li>Document call memos in standard format capturing the contents of the meeting, opportunities for business development, client’s financial plan, etc.</li> <li>Develop account plans for each relationship and use it as a basis for regular client calling; keep account plans updated</li> <li>Ensure that all new deals in discussion are recorded and updated in deals in pipeline report on a weekly basis</li> <li>Manage a list of prospects as assigned centrally and ensure that adequate follow up is made leading to new client acquisition<br>Ensure that all operational issues are addressed to the satisfaction of customers (e.g. establishment of LCs/LGs, disbursement of financing, etc.)</li></ul><p><strong>Compliance</strong></p><br><ul> <li>Ensure that activities are in full compliance of group policies and processes including Sharia requirements, Central Bank regulations and other internal Legal and Compliance regulations at all times</li> <li>Ensure satisfactory internal and external audit ratings</li></ul><p><strong>Other</strong></p><br><ul> <li>Attend recommended trainings</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul> <li>Knowledge of credit policy &amp; procedure</li> <li>Strong analytical skills</li> <li>Customer Service Oriented</li> <li>Strong Marketing Skills</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Who we are</b><br></p><br><p>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually <i>want</i> to live in, whether for a few days or a few months.<br></p><br><p>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.<br></p><br><p>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.<br></p><br><p>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.<br></p><br><p><b>About the role:</b><br></p><br><p>As a Human Resources Specialist, you'll play a vital role in shaping our company culture and attracting top talent. Reporting to the Sr. Human Resources Manager, you'll support initiatives across recruitment, employee relations, and employer branding.<br></p><br><p><b>Responsibilities:</b><br></p><br><ul><li>Actively assist in sourcing, screening, and onboarding candidates for various positions.<br></li><li>Post job openings on multiple platforms and engage with potential candidates.<br></li><li>Coordinate interview schedules and communicate updates to hiring managers.<br></li><li>Participate in campus recruitment events and engage with university alumni for talent acquisition.<br></li><li>Support the onboarding process for new hires and ensure a seamless transition into the company.<br></li><li>Contribute to employer branding efforts by creating engaging content for social media and other digital platforms.<br></li><li>Assist in planning and executing campaigns to enhance our employer brand and attract top talent.<br></li><li>Research industry trends and best practices in employer branding to share insights with the team.<br></li><li>Build and maintain relationships with external stakeholders to access talent pools and promote our brand.<br></li><li>Support the onboarding process for new hires and ensure a seamless transition into the company.<br></li><li>Collaborate with different teams to provide recommendations and support business partnering activities.<br></li><li>Address and resolve employee relations matters promptly and professionally, fostering a culture of open communication and ensuring a positive employee experience<br></li><li>Support day-to-day operations, ensuring the smooth functioning of Human Resources activities in Dubai and other markets, addressing any local challenges and contributing to operational excellence.<br></li></ul><p><b>Requirements:</b><br></p><br><ul><li>Bachelor's degree in Human Resources, Marketing, Business Administration, or a related field.<br></li><li>Strong communication skills, both written and verbal.<br></li><li>Excellent organizational abilities with keen attention to detail.<br></li><li>Ability to manage multiple tasks and thrive in a fast-paced environment.<br></li><li>Familiarity with social media platforms and marketing techniques.<br></li><li>Passion for people, culture, and employer branding.<br></li></ul><p>Join us for an exciting opportunity to gain hands-on experience in various aspects of Human Resources within a dynamic startup environment. If you're a proactive individual with a passion for fostering a world-class culture, we'd love to hear from you!<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>Development and maintenance of detailed schedules, progress updates, look-aheads, delay analysis and recovery scenarios.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>End-to-end integration of civil infrastructure, railway systems, operations and maintenance through design, testing and handover.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>Quality planning, supplier assurance, audits, non-conformance, corrective action, records and continuous improvement.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>Leadership of cost, procurement, commercial governance, change, claims, forecasting and value management.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>Day-to-day leadership of the consultancy commission, including scope, client engagement, resources, quality and commercial performance.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<p>We are looking for an experienced Service Desk Analyst with strong technical expertise in ServiceNow to run our Corporate Services Service Desk. You will make sure every request and work order is handled to a high standard and within agreed SLAs and KPIs. You will also manage the building's access control system, making sure every access request is processed accurately.</p><p><strong>This is not a role for someone who has only logged and closed tickets.</strong> You will be the go-to person for configuring, scripting, and improving our ServiceNow platform, while also keeping daily service desk operations running smoothly.</p><p><br></p><strong>Responsibilities</strong><p><strong>Service Desk Operations</strong></p><ul><li>Monitor, operate, and administer the Corporate Services Service Desk, assigning tasks to the right teams and following through to completion.</li><li>Prioritise requests by urgency and escalate emergencies to the relevant section heads promptly.</li><li>Schedule recurring tasks on behalf of section heads in ServiceNow and track them until they are closed.</li><li>Answer the service desk phone line professionally, assist callers, and transfer them where needed.</li><li>Carry out other administrative duties as assigned by the line manager.</li></ul><p><strong>Access Control and Security Administration</strong></p><ul><li>Receive and process access control requests for all building users.</li><li>Generate access control and access level reports at set intervals and share them with stakeholders.</li><li>Prepare specialist access reports for restricted areas and present them to the section head in charge of security.</li><li>Issue and update staff and contractor ID cards accurately and on time.</li><li>Run inventory checks on secure tokens, manage their issue and return, and report on stock levels.</li><li>Perform inspections of restricted areas when required.</li></ul><p><strong>Reporting</strong></p><ul><li>Produce regular reports for the Corporate Services division and present findings to section heads.</li><li>Process time and attendance reports and make adjustments on request.</li></ul><p><strong>ServiceNow Platform Ownership</strong></p><ul><li>Configure and maintain the platform to support service desk processes.</li><li>Build and improve catalog items, forms, workflows, SLAs, and dashboards as business needs change.</li><li>Identify process gaps and propose practical improvements.</li></ul><p><br></p><strong>Requirements</strong><p><strong>ServiceNow technical requirements</strong></p><ul><li>Strong platform administration: users, groups, roles, and access controls (ACLs).</li><li>Building and modifying tables, fields, forms, Service Catalog items, and Record Producers.</li><li>Process automation using Flow Designer, notifications, events, and scheduled jobs.</li><li>JavaScript scripting within ServiceNow, including Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.</li><li>Configuring SLAs, assignment rules, and approval workflows.</li><li>Building reports and dashboards from scratch.</li><li>Managing changes between environments using Update Sets.</li></ul><p><strong>Qualifications and experience</strong></p><ul><li>Bachelor's degree.</li><li>Minimum 5 years of experience in service desk operations covering corporate services, technology, or facilities management.</li></ul><p><br></p><strong>Qualifications</strong><p><strong>Preferred, not essential</strong></p><ul><li>ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).</li><li>Experience with integrations (REST APIs, Integration Hub) and the Automated Test Framework (ATF) is a strong advantage.</li></ul><p><strong>Skills</strong></p><ul><li>Advanced MS Office skills and comfort working with AI tools and access control systems.</li><li>Excellent written and spoken English. Arabic is an advantage.</li><li>High attention to detail and the ability to manage multiple tasks at once.</li><li>A proactive problem solver who brings ideas to improve how things are done.</li></ul><p><strong>Who you'll work with</strong></p><ul><li>Internally: all employees and service partners.</li><li>Externally: service partner management and staff.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The UAE continues to invest heavily in world-class transportation infrastructure, with rail playing a pivotal role in connecting communities, supporting economic growth and enabling sustainable mobility across the country. From major passenger rail initiatives to freight, metro and integrated transport programmes, the sector is creating exciting opportunities for professionals passionate about delivering complex infrastructure projects.</span></p><br><p><span>Whether your expertise lies in project management, programme management, planning, commercial management, engineering, design management, project controls or delivery leadership, we'd be delighted to connect and discuss how your experience could align with upcoming opportunities in this growing sector.</span></p><br><p><span>Stakeholder mapping, authority and utility coordination, commitments, approvals, communications and issue resolution.</span></p><br><p><span><strong>You'll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain the relevant strategy, management plan, governance and delivery controls.</span></li><li><span>Lead coordination across the client, consultants, contractors, suppliers, operator and other stakeholders as applicable.</span></li><li><span>Integrate the role’s deliverables with programme, cost, risk, change, information and assurance processes.</span></li><li><span>Monitor performance, identify emerging issues and implement or recommend corrective action.</span></li><li><span>Provide accurate reports, decision support and timely escalation to programme leadership.</span></li><li><span>Maintain clear records, audit trails and evidence appropriate to project stage and contractual requirements.</span></li><li><span>Promote collaborative working, capability transfer, safety, quality and continuous improvement.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You'll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent professional experience in the applicable discipline.</span></li><li><span>Demonstrated experience on rail, metro, high-speed rail or comparable major infrastructure programmes.</span></li><li><span>Strong client-facing, analytical, written communication and multidisciplinary coordination skills.</span></li><li><span>Knowledge of relevant delivery processes, standards, systems and governance for the role.</span></li><li><span>Professional membership, chartership or specialist certification preferred where applicable.</span></li><li><span>UAE or wider GCC experience is advantageous but should not replace demonstrable technical and delivery competence.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-EA1</span></p><br> </div>

<p>Key Responsibilities:</p><p>Duties:</p><ul><li><p>Liaise with the Service & Maintenance Supervisor.</p></li><li><p>Ensure TWMA equipment is Maintained in line with procedures.</p></li><li><p>Fabrication and assembly to be completed in line with issued drawings.</p></li><li><p>Repairs to be completed in line with equipment being maintained.</p></li><li><p>Ensure welding is undertaken in line with recognised standards.</p></li><li><p>Mark up drawings as required where changes are identified.</p></li><li><p>Log information on job Cards in line with Job card Procedure.</p></li><li><p>Attend daily service center or site briefings.</p></li><li><p>Ensure work areas are kept clean and safe.</p></li></ul><p>HSEQ – ensure maintenance requirements are fully understood by:</p><ul><li><p>Following all TWMA and HSE procedures.</p></li><li><p>Addressing any concerns and taking appropriate actions in conjunction with TWMA procedures.</p></li><li><p>Attending monthly safety meetings with HSEQ personnel.</p></li></ul><p>Out of Hours Maintenance/Process Support Assistance:</p><ul><li><p>Provide back-up assistance to other TWMA personnel by mobile phone as required.</p></li><li><p>Offshore/Oversees Process Support – supporting offshore operations.</p></li><li><p>Travelling offshore to check, service & repair equipment as required.</p></li><li><p>Be prepared to undertake medicals, vaccinations and training as required for offshore travel.</p></li></ul><p>Offshore/Oversees Process Support – supporting offshore operations:</p><ul><li><p>Travelling offshore to check, service & repair equipment as required.</p></li><li><p>Be prepared to undertake medicals, vaccinations and training as required for offshore travel.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications / Training (E – Essential / P – Preferred):</p><ul><li><p>National Vocational Qualification (NVQ) in related field, or secondary qualification with equivalent</p></li></ul><p>trade experience of at least 3 years if relevant qualification is not available (E).</p><ul><li><p>6G Welding Coding or Certificate (E)</p></li><li><p>SMAW Welding (E)</p></li><li><p>GTAW Welding (P)</p></li><li><p>MIG Welding (P)</p></li><li><p>3G Coding (P)</p></li></ul><p>TWMA.</p><p>The world’s drilling waste specialist. Last Reviewed: 04/09/2024 WELDER/FABRICATOR</p><ul><li><p>Basic Offshore Survival Induction & Emergency Training (BOSIET) (P) or ability to obtain certification</p></li></ul><p>if required to travel offshore.</p><p>Experience(s) (E – Essential / P – Preferred):</p><ul><li><p>Minimum 5 years work experience in a similar role within relevant field (E)</p></li><li><p>Working experience within the oil & gas or energy industries (P)</p></li><li><p>Fabricating various types of materials (E)</p></li><li><p>Welding to known pre-determined standards (E)</p></li><li><p>Working with Plasma, Oxy-Acetylene, Bandsaws and Grinders (E)</p></li><li><p>Experience in welding heavy plant machinery/materials (P)</p></li><li><p>Experience in Welding and Fabricating to DNV standards (P)</p></li></ul><p>Knowledge / Skills / Competencies (E – Essential / P – Preferred):</p><ul><li><p>Good interpersonal and communication skills in English (Written and Verbal) (E)</p></li><li><p>Basic knowledge in MS office tools especially MS word and MS Excel (E)</p></li><li><p>Ability to work to a high standard at all times (E)</p></li><li><p>Ability to follow Operations and Maintenance Instructions (E)</p></li><li><p>Adaptable, flexible, and positive attitude towards change (E)</p></li><li><p>Good team player with the ability to work on own initiative (E)</p></li><li><p>Ability to work well with diverse culture and staff at all levels (E)</p></li><li><p>Keen attention to detail and ability to present information effectively in a precise and appropriate</p></li></ul><p>format. (E)</p><ul><li><p>Dedicated to promoting a positive image of the company (E)</p></li><li><p>Physical ability to execute daily manual activities with optimal performance for prolonged working</p></li></ul><p>hours (E)</p><ul><li><p>Competent in applying defined systems of work (P)</p></li></ul><p>Complying with Procedures:</p><ul><li><p>Ensure compliance with the Company and Client operating policies and procedures.</p></li><li><p>Ensure compliance with the Company Health and Safety policy.</p></li><li><p>Be aware of company conditions of employment as detailed in the Employee Handbook.</p></li><li><p>Liaise with the HR Department to assure compliance with current employment law legislation and</p></li></ul><p>contract of employment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Role: Customer Experience Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span></span></p><br><p><span><span><strong>Location: Abu Dhabi&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></p><br><p><span><span><strong>Role purpose:</strong></span></span></p><br><p><span><span>Executing the bank and customer excellence group strategy of being best bank in service in UAE by contributing to the spread of customer excellence culture and behaviors in branches in alignment with CEG agenda and in coordination with respective area managers.</span></span></p><br><p><span><span><strong>This position is for UAE Nationals only.</strong></span></span></p><br><p><span><span><strong>Key accountabilities of the role:</strong></span></span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Supporting CEG Leadership team with their customer experience strategic and AD HOC initiatives in a timely manner.</span></span></p><br></li><li><p><span><span>Work closely with both CEG and area manager to improve customer experience overall level in area’s branches, act as a customer experience ambassador and help area manager elevate the service level in his area through daily engagement with different branches and provide a clear detailed picture on service issues while providing suggesting improvement actions along with direct support in implementation.</span></span></p><br></li><li><p><span><span>Monitoring area branches performance in customer satisfaction as per ADIB service standards and help them to maintain highest standards through identifying service gaps and introduce a problem-solving approach.</span></span></p><br></li><li><p><span><span>Educate frontline staff with main points of mystery shopper report and customer service standards, also seek staff feedback and suggestions on proposed service improvement ideas, assess them and work with CEG and other stakeholders on implementing valid and doable ideas.</span></span></p><br></li><li><p><span><span>Communicate with branches and follow up on staff attitude complaints on daily basis, conduct a thorough investigation and provide a report with recommendations to both CEG and area manager.</span></span></p><br></li><li><p><span><span>Monitor the high wait time queue system and customer feedback devices for respective area branches and highlight it to the management with a suggested action plan and work on implementation in partnership with branch and area managers.</span></span></p><br></li></ul><p><span><span><strong>Visiting different branches in area on ongoing basis to:</strong></span></span></p><br><ul><li><p><span><span>Meet customers in branches, help them where applicable and provide a detailed report to seniors.</span></span></p><br></li><li><p><span><span>Monitor the branch staff on service behaviors, as well as branch premises and any related customer service issues</span></span></p><br></li><li><p><span><span>Act as brand and CEG ambassador and promote service excellence on the ground</span></span></p><br></li><li><p><span><span>Conduct Quality and Service training for new joiners in the branches</span></span></p><br></li></ul><p><span><span><strong>Specialist skills / technical knowledge, technical competencies required for this role:</strong></span></span></p><br><ul><li><p><span><span>Bachelor's degree required&nbsp;</span></span></p><br></li><li><p><span><span>Must be fluent in English</span></span></p><br></li><li><p><span><span>Customer Centric Mentality</span></span></p><br></li><li><p><span><span>Familiarity with bank systems, products, services especially in branches&nbsp;</span></span></p><br></li><li><p><span><span>Ability to multi-task / address many issues simultaneously&nbsp;</span></span></p><br></li><li><p><span><span>Team player&nbsp;</span></span></p><br></li><li><p><span><span>Must be willing to travel to all areas in UAE.</span></span></p><br></li><li><p><span><span>Excellent in MS office (Excel, PowerPoint, word)</span></span></p><br></li></ul><p><span><span><strong>Previous experience:&nbsp;&nbsp;&nbsp;</strong></span></span></p><br><ul><li><p><span><span>Experience in branches is preferred.&nbsp;</span></span></p><br></li><li><p><span><span>In depth understanding of ADIB culture, systems, products and services&nbsp;</span></span></p><br></li></ul><br> </div>

<p><strong>Senior Account Manager | Dubai</strong></p><p><br></p><p>Our client is an established agency in Dubai, working with a portfolio of high-profile international clients across dynamic, fast-paced markets. They are looking to appoint a <strong>Senior Account Manager</strong> to take ownership of a key client account and play a central role in delivering high-quality campaigns and day-to-day client engagement.</p><p><br></p><p>This is an opportunity for an experienced <strong>agency-side account management professional</strong> who is confident managing senior stakeholders, coordinating multidisciplinary teams, and ensuring projects are delivered to a high standard from brief through to execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the day-to-day relationship with a key client, acting as a trusted point of contact across ongoing projects and campaigns.</li><li>Build strong, long-term relationships with client stakeholders and understand their business and communication objectives.</li><li>Lead projects from initial brief through to delivery, ensuring timelines, budgets, quality, and expectations are effectively managed.</li><li>Translate client requirements into clear briefs for creative, strategy, production, and other internal teams.</li><li>Coordinate multiple projects simultaneously across different workstreams and stakeholders.</li><li>Work closely with creative and production teams to ensure work is aligned with the client brief and delivered to a high standard.</li><li>Manage project timelines, deliverables, approvals, and feedback throughout the campaign lifecycle.</li><li>Prepare and lead client meetings, status updates, presentations, and project discussions.</li><li>Proactively identify potential challenges and provide practical solutions before they impact delivery.</li><li>Support account growth by identifying opportunities to expand the scope of work and strengthen the client relationship.</li><li>Work closely with senior agency leadership on account planning, commercial discussions, and strategic priorities.</li><li>Maintain clear documentation, project tracking, and communication across internal and external stakeholders.</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><strong>5-10 years of relevant experience within an agency environment</strong>, preferably across advertising, creative, marketing, communications, or integrated agencies.</li><li>Proven experience in <strong>client servicing and account management</strong>, managing projects from brief to final delivery.</li><li>Strong understanding of agency workflows and the ability to coordinate creative, production, strategy, and other specialist teams.</li><li>Experience managing multiple projects, priorities, and stakeholders within fast-paced environments.</li><li>Strong client-facing and presentation skills, with the confidence to engage with both working-level and senior stakeholders.</li><li>Commercial awareness and an understanding of how to develop and retain client relationships.</li><li>Strong organisational and project management skills, with excellent attention to detail.</li><li>Ability to work collaboratively while taking ownership and accountability for assigned accounts and projects.</li><li>Excellent written and verbal communication skills in English.</li><li>Previous experience working with regional or international clients is advantageous.</li></ul><p><br></p><p><strong>What We're Looking For</strong></p><p>The ideal candidate will be an <strong>agency professional first and foremost</strong>. You should be comfortable operating between the client and internal agency teams, bringing structure to complex projects while maintaining strong relationships and a high standard of delivery.</p><p>You will need to be commercially aware, highly organised, proactive, and comfortable working in an environment where priorities can move quickly.</p><p><br></p><p><strong>Apply</strong></p><p>If you have <strong>strong agency-side account management experience</strong> and are looking for your next opportunity in Dubai, we'd be interested in hearing from you.</p><p>Please apply with your <strong>CV</strong>, and shortlisted candidates will be contacted for further discussion.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>What if you could do the kind of work the world needs?​<br>​<br>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.</p><br><p>We are seeking an experienced Senior Engineer - ICT / Security Systems to join our Construction Supervision team. The successful candidate will oversee the installation and delivery of ICT, ELV and Security Systems on major construction projects, ensuring compliance with approved designs, technical specifications, quality standards, and client requirements.</p><br><br>Responsibilities:<br><ul><li>Review and approve shop drawings, technical submittals, material submittals, and design documentation related to ICT, security and ELV systems.</li><li>Review and provide technical comments on contractor method statements, particularly for structured cabling and fibre optic installation works.</li><li>Review Inspection and Test Plans (ITPs), checklists, testing procedures, and quality documentation.</li><li>Monitor site activities to ensure works are executed in accordance with approved drawings, specifications, and relevant international standards.</li><li>Conduct site inspections and witness testing and commissioning activities for systems including:<ul><li>Structured Cabling Systems</li><li>Fibre Optic Networks</li><li>CCTV and Video Surveillance Systems</li><li>Access Control Systems</li><li>Intrusion Detection Systems</li><li>Public Address Systems</li><li>Intercom Systems</li><li>Network and Telecommunications Infrastructure</li><li>Integrated Security Systems</li></ul></li><li>Coordinate with contractors, specialist vendors, design teams, and client representatives to resolve technical issues and maintain project progress.</li><li>Review RFIs, NCRs, and technical queries, providing timely recommendations and resolutions.</li><li>Verify that installed systems comply with project specifications, authority requirements, and applicable industry standards.</li><li>Monitor quality, safety, and progress of ICT/ELV works and provide regular reports to project leadership.</li><li>Support project closeout activities, including review of testing records, as-built drawings, operation and maintenance manuals, and handover documentation.</li><li>Supervise the installation, testing, commissioning, and handover of ICT, ELV, and Security Systems on construction projects.</li></ul><br><br>Qualifications:<br><ul><li>Bachelor's Degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, or a related discipline.</li><li>Minimum 13 years of experience in ICT/ELV engineering, with at least 7 years in construction supervision or PMC/consultancy environments.</li><li>Strong experience in reviewing ICT, ELV and Security System designs, shop drawings, submittals, ITPs, and method statements.</li><li>Demonstrated experience on major building, mixed-use, commercial, hospitality, infrastructure, or data centre projects.</li><li>Sound knowledge of:<ul><li>Structured Cabling Systems</li><li>ICT Infrastructure</li><li>CCTV</li><li>Access Control</li><li>Security Systems</li><li>Fibre Optic Networks</li><li>Public Address Systems</li><li>Telecom Systems</li></ul></li><li>Familiarity with international standards such as TIA/EIA, BICSI, IEC, NFPA, and relevant local authority requirements.</li><li>Strong technical review, problem-solving, stakeholder management, and reporting skills.</li><li>GCC experience is preferred.</li></ul><p><strong>Imagine a better future for you and a better future for us all.​</strong><br>​<br>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 70,000 employees, working together to make a difference in communities both close to home and around the world. ​<br><strong>​</strong><br><strong>With us, you can. Apply today.</strong><br>&nbsp;</p><br><br> </div>

<p><strong>Job Summary</strong></p><p>The Procurement Specialist will be responsible for sourcing, evaluating, negotiating, and procuring drone, defence, aerospace, and related technology products and services. The role requires strong expertise in strategic sourcing, supplier management, contract negotiations, and compliance with UAE defence procurement regulations and international trade controls. The ideal candidate will have experience working within the defence, aerospace, unmanned systems (UAV), military technology, or high-tech manufacturing sectors.</p><p><strong>Key Responsibilities</strong></p><p><strong>Procurement & Strategic Sourcing</strong></p><ul><li><p>Source and procure drone systems, defence equipment, aerospace components, payloads, communication systems, sensors, electronics, and associated services.</p></li><li><p>Identify, evaluate, and onboard qualified local and international suppliers.</p></li><li><p>Conduct market research and supplier benchmarking to ensure competitive pricing and quality.</p></li><li><p>Develop and implement procurement strategies that align with project timelines and organisational objectives.</p></li><li><p>Evaluate supplier capabilities, certifications, quality standards, and delivery performance.</p></li></ul><p><strong>Vendor & Contract Management</strong></p><ul><li><p>Lead supplier negotiations to obtain the best commercial and technical terms.</p></li><li><p>Prepare and manage RFQs, RFPs, tenders, purchase orders, and procurement contracts.</p></li><li><p>Ensure adherence to contractual obligations, delivery schedules, and quality requirements.</p></li><li><p>Build and maintain strong relationships with strategic suppliers and OEMs.</p></li><li><p>Monitor supplier performance and implement corrective actions when necessary.</p></li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li><p>Ensure procurement activities comply with UAE regulations, defence procurement standards, import/export controls, and international trade compliance requirements.</p></li><li><p>Review suppliers for regulatory, legal, sanctions, and security compliance.</p></li><li><p>Support internal and external audits related to procurement and supply chain activities.</p></li><li><p>Maintain accurate procurement records and documentation.</p></li></ul><p><strong>Inventory & Supply Chain Coordination</strong></p><ul><li><p>Coordinate with engineering, operations, logistics, and project teams to ensure timely material availability.</p></li><li><p>Monitor inventory levels and forecast future procurement requirements.</p></li><li><p>Support warehouse, logistics, and customs clearance activities when required.</p></li><li><p>Mitigate supply chain risks and identify alternative sourcing options.</p></li></ul><p><strong>Cost Optimisation</strong></p><ul><li><p>Analyse procurement spending and identify cost-saving opportunities.</p></li><li><p>Drive supplier consolidation and strategic sourcing initiatives.</p></li><li><p>Monitor market trends, technology developments, and pricing fluctuations within the aerospace and defence sectors.</p></li></ul><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Supply Chain Management, Procurement, Engineering, Aerospace Engineering, Business Administration, or a related field.</p></li><li><p>CIPS Certification or equivalent procurement qualification preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 5+ years of procurement experience within defence, aerospace, drone/UAV, military technology, or advanced manufacturing industries.</p></li><li><p>Experience sourcing high-value technical components and defence-related products.</p></li><li><p>Strong understanding of procurement lifecycle management and contract negotiation.</p></li></ul><p><strong>Required Skills</strong></p><p><strong>Technical Skills</strong></p><ul><li><p>Procurement and sourcing management</p></li><li><p>Contract negotiation and administration</p></li><li><p>Supplier evaluation and performance management</p></li><li><p>ERP systems (SAP, Oracle, Microsoft Dynamics, Odoo, etc.)</p></li><li><p>Advanced Excel and procurement reporting</p></li><li><p>Knowledge of UAV/drone systems and defence equipment</p></li></ul><p><strong>Soft Skills</strong></p><ul><li><p>Strong analytical and problem-solving abilities</p></li><li><p>Excellent negotiation and communication skills</p></li><li><p>Attention to detail and compliance orientation</p></li><li><p>Ability to work in a fast-paced and highly regulated environment</p></li><li><p>Strong stakeholder management capabilities</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience with defence offsets and government procurement frameworks.</p></li><li><p>Familiarity with UAV platforms, payload systems, avionics, sensors, and communication technologies.</p></li><li><p>Experience working with international suppliers across Europe, North America, and Asia.</p></li><li><p>Security clearance eligibility is an advantage.</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Procurement cost savings achieved.</p></li><li><p>On-time supplier delivery performance.</p></li><li><p>Supplier quality and compliance metrics.</p></li><li><p>Reduction in procurement cycle times.</p></li><li><p>Successful vendor onboarding and qualification rates.</p></li><li><p>Inventory availability and project support effectiveness.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Client Service Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.</li><li>Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.</li><li>Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.</li><li>Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.</li><li>Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.</li><li>Proactively arrange and participate in client visits and perform service quality check-in calls to clients.</li><li>Obtain banker/client appointments to build upon existing or establish new relationships.</li><li>Identify and document new business opportunities for referral to banker or product specialist.</li><li>Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><br><ul><li>3-6 years relevant experience</li><li>Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients</li><li>Ability to problem solve and analyzes data with demonstration of attention to detail</li><li>Strong verbal and written communication skills</li><li>Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products</li></ul><p><b><u>Education:</u></b></p><br><br><br><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Private Client Coverage<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Client Services<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Manager– Power Plant Control System (PPC) Specialist&nbsp;</span></strong></p><br><p><strong><span>Position Overview&nbsp;</span></strong></p><br><p><span>This role is responsible for the configuration, testing, commissioning, and validation of the central plant control system, ensuring coordinated operation of all generation and compensation assets and full compliance with grid codes, dispatch instructions, and utility requirements.&nbsp;</span></p><br><p><span>This role acts as the final functional integrator of the plant.&nbsp;</span></p><br><p><strong><span>Detailed Core Responsibilities&nbsp;</span></strong></p><br><p><strong><span>A. Control Philosophy &amp; Engineering Review&nbsp;</span></strong></p><br><ul><li><span>Review PPC control philosophy and functional design documents.&nbsp;</span></li><li><span>Validate compliance with: o CEA / POSOCO / Local grid codes such as KSA, CEA, DEWA, EWEC etc&nbsp;</span><ul><li><span>Utility dispatch and AGC requirements&nbsp;</span></li></ul></li><li><span>Review signal lists, data mapping, and control hierarchies.&nbsp;</span></li><li><span>To review &amp; suggest any modifications in the PPC control architecture to comply with the grid code, avoid any latency delays, etc.&nbsp;</span></li><li><span>Coordinate FAT for PPC logic and interfaces&nbsp;</span></li></ul><p><strong><span>B. PPC Configuration &amp; Field Integration&nbsp;</span></strong></p><br><ul><li><span>Understand &amp; Configure PPC setpoints, control mode and priorities.&nbsp;</span></li><li><span>Integrate PPC with: o Solar inverters&nbsp;</span><ul><li><span>WTGs&nbsp;</span></li><li><span>BESS &amp; STATCOM&nbsp;</span></li><li><span>Substation protection and metering&nbsp;</span></li></ul></li><li><span>Ensure correct data integrity from field to PPC and SCADA.&nbsp;</span></li></ul><p><strong><span>C. Commissioning &amp; Closed-Loop Testing&nbsp;</span></strong></p><br><ul><li><span>Perform open-loop and closed-loop control testing.&nbsp;</span></li><li><span>To Verify:&nbsp;</span></li><li><span>Sensitivity: L&amp;T Construction Internal Use&nbsp;</span><ul><li><span>Active power control (APC)&nbsp;</span></li><li><span>Reactive power / voltage control (RPC)&nbsp;</span></li><li><span>Ramp rate and power gradient control&nbsp;</span></li><li><span>Curtailment and dispatch commands&nbsp;</span></li></ul></li><li><span>Validate loss of communication and fallback modes.&nbsp;</span></li></ul><p><strong><span>D. Grid Compliance &amp; Acceptance Testing&nbsp;</span></strong></p><br><ul><li><span>Support AGC testing with grid operator.&nbsp;</span></li><li><span>Conduct grid compliance tests including: o Frequency response&nbsp;</span><ul><li><span>Voltage control at PCC&nbsp;</span></li><li><span>Dynamic behavior under contingency events&nbsp;</span></li></ul></li><li><span>Support grid audits, mock runs and final sign-off.&nbsp;</span></li></ul><p><strong><span>E. Documentation, Training &amp; Handover&nbsp;</span></strong></p><br><ul><li><span>Prepare detailed commissioning test reports.&nbsp;</span></li><li><span>Upload final configuration backups and change records.&nbsp;</span></li><li><span>Provide training to O&amp;M and control room teams.&nbsp;</span></li><li><span>Support early operational performance stabilization.&nbsp;</span></li></ul><p><strong><span>Testing, Commissioning &amp; Troubleshooting&nbsp;</span></strong></p><br><ul><li><span>Responsible for testing and commissioning of plant-level control systems ensuring coordinated operation compliant with IEC 61850, IEC 60870-5-104, IEC 61131-3, IEC 61970/61968, IEC 62351, any other relevant standards.&nbsp;</span></li></ul><p><strong><span>Key Tests&nbsp;</span></strong></p><br><ul><li><span>Signal accuracy and latency validation&nbsp;</span></li><li><span>Control loop stability and response tests&nbsp;</span></li><li><span>PPC-SCADA-EMS communication verification&nbsp;</span></li><li><span>Redundancy and failover testing&nbsp;</span></li></ul><p><strong><span>Key Troubleshooting Scope&nbsp;</span></strong></p><br><ul><li><span>Power mismatch between plant output and PPC dispatch&nbsp;</span></li><li><span>Oscillatory or unstable control behavior&nbsp;</span></li><li><span>Communication delays or data loss&nbsp;</span></li><li><span>Incorrect allocation of generation among assets&nbsp;</span></li><li><span>Sensitivity: L&amp;T Construction Internal Use&nbsp;</span></li><li><span>Non-compliance during grid events&nbsp;</span></li><li><span>To identify any correction required in control logics to avoid any oscillation from plant.&nbsp;</span></li></ul><p><strong><span>Key Competencies &amp; Skills&nbsp;</span></strong></p><br><ul><li><span>Deep understanding of power system control and grid integration.&nbsp;</span></li><li><span>Strong knowledge of renewable hybrid plant behavior.&nbsp;</span></li><li><span>Expertise in communication protocols (IEC-104, Modbus, IEC-61850, etc).&nbsp;</span></li><li><span>Analytical mindset with strong ownership accountability.&nbsp;</span></li></ul><p><strong><span>Minimum Qualifications&nbsp;</span></strong></p><br><ul><li><span>Bachelor’s Degree – Electrical / Power / Control Engineering.&nbsp;</span></li><li><span>8–15 years’ experience in PPC or plant-level control commissioning.&nbsp;</span></li><li><span>Grid compliance and AGC testing experience mandatory&nbsp;</span></li></ul> </div>

<p>• Own social media strategy and execution — content calendars, platform planning, publishing, community management, campaign concepts and day-to-day optimisation across relevant channels. • Run paid media hands-on — Meta Ads, Google Ads, LinkedIn and other relevant platforms, including campaign setup, targeting, pixels/tags, budgets, A/B testing, optimisation and performance reporting. • Drive lead generation and conversion — build acquisition funnels, landing-page briefs, lead forms, retargeting journeys and measurable campaigns for Qoravanta and client accounts. • Manage content production — write or refine copy, create strong creative briefs, coordinate graphic/video production, short-form content, shoots and creator/influencer collaborations. • Build digital growth plans for clients — translate commercial objectives into channel strategy, media plans, KPIs, campaign calendars and practical execution roadmaps. • Own analytics and reporting — GA4, platform analytics, UTM discipline, dashboards and clear reporting on CPL, CPA, ROAS, conversion rate, reach, engagement and pipeline contribution. • Support SEO/SEM and web performance — keyword strategy, on-page priorities, paid search, website/landing-page optimisation and coordination with developers when technical changes are required. • Use CRM and marketing automation effectively — lead capture, segmentation, email/WhatsApp journeys, remarketing, customer lifecycle campaigns and integration with sales follow-up. • Manage client relationships — lead meetings, present results, defend recommendations, handle feedback, renew/expand accounts and maintain trusted day-to-day relationships. • Contribute to new business — prospect for clients, leverage personal industry relationships, identify opportunities, prepare proposals/pitches and help convert leads into signed accounts. • Manage partners when needed — freelancers, production houses, influencers, media suppliers and specialist agencies while retaining direct ownership of performance and quality.</p><p>• Minimum 5+ years in social media, digital marketing or performance marketing with demonstrable hands-on execution. Agency and/or multi-client experience is highly desirable. UAE experience is preferred. • Meta Business Suite / Ads Manager, Google Ads, Google Analytics 4 and Google Tag Manager; LinkedIn Campaign Manager experience is strongly valued. • Working knowledge of SEO tools, keyword research, conversion tracking, pixels/events, retargeting, attribution and landing-page optimisation. • Practical familiarity with CRM, email marketing and marketing automation platforms; ability to understand integrations and data flow is important. • Strong Excel/Google Sheets and dashboard/reporting capability; Looker Studio or similar BI/dashboard tools are a plus. • Comfort with Canva/Adobe tools and video/content workflows is expected; advanced design is not mandatory, but the candidate must be able to produce or adapt content independently when speed is required. • Practical use of AI tools for research, content ideation, campaign productivity, analysis and workflow automation—combined with strong human quality control. • Must be able to show campaigns personally managed and explain budgets, objectives, optimisation decisions and measurable outcomes such as leads, sales, ROAS, CPL/CPA or audience growth. • Strong client-facing ability plus evidence of retaining/growing accounts, contributing to pitches, developing relationships and supporting new-business conversion. • Existing UAE relationships with clients, brands, media partners, creators/influencers, production houses or relevant business communities are highly valued. • Hands-on, fast, organised, data-driven and willing to execute personally—not only brief or supervise others. • Degree in Marketing, Digital Marketing, Communications, Business or a related discipline; relevant platform certifications are an advantage. • Excellent professional English required; Arabic is a strong advantage. • UAE driving licence is a plus.</p>