Orthodontists Jobs in UAE
1371 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY</strong></p><br><ul><li>Ensure that operational activities are executed effectively in compliance with FAB and regulatory requirements.</li><li>Ensure timely receipt of securities and cash through management, control and analysis of domestic/international market practices including trade administration, settlements and fund transfer processing.</li><li>Identify, analyse and communicate operational risks from daily security and cash functions.</li><li>Participate in departmental projects and policy/procedure development and review.<br> </li></ul><p><strong>KEY RESPONSIBILITIES</strong><br> </p><br><ul><li>Ensuring that the proper controls and procedures are in place to mitigate business and operational risk. The Operations Officer will minimize risk by ensuring the accurate and timely completion of Brokerage Operational Functions in terms of settlements.</li><li>The Sr. Operations Officer will also participate in the development and maintenance of relationships with all FABS Departments and other stakeholders.</li><li>This role is crucial to BUSINESS and requires excellent interpersonal and relationship management skills. The Sr. Operations Officer will be responsible for supporting all aspects of asset servicing, reporting and support in the daily recordkeeping and accounting process.</li><li>Must possess a thorough and methodical approach to the accurate authorization of the processing.</li><li>Must possess the ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Support and actively participate in job-rotation.</li><li>Preparation of account and market opening documentation and other related documents (LOA’s, POA’s, Market Maintenance and other KYC documents) to ensure clients readiness for investment.</li><li>Review and ensure the timely delivery of securities reports to the Markets and FABS Management in accordance with the internal process and policy.</li><li>Responsible for the accurate review and resolution of clients trades and portfolios on Trade Date (T+0) by effectively communicating issues with Operations Specialist, Customer Service Representatives and internal traders.</li><li>Responsible for preparing, analyzing and reviewing various weekly/monthly reconciliation (e.g. corporate actions, clients’ portfolio reconciliation) and management, Compliance and Risk reports, and any other special requests.</li><li>Updating Clients’ personal and trading information in the brokerage system, and reconciling all changes with the Client’s Maintenance record in the markets system, and linking FAB client bank account with the client trading account for settlement purposes.</li><li>Provide on-going support to all business internal / external stakeholders and HNWI, Retail and Institutional Clients.</li><li>Review clients’ risk rating and FATCA documents, ensuring that provided details are updated and amended in the brokerage system.</li><li>Monitoring, reporting Margin Coverage Ratio of clients to Management and regulators, and updating the Margin Security Concentrated Percentage to match the Risk Approved Securities List.</li><li>Identify, analyze and communicate potential operational risk from daily security and cash functions, including funds transfer and discrepancies in data.</li><li>Escalate problems which could have significant impact on daily operations and/or could adversely affect FABS business cycle and clients’ relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of FABS processes.</li><li>Perform transactional processing to ensure trades are appropriately captured for Operational, settlement and reconciliation purposes; and send out executed trade confirmations to all HNW and Institutional clients.</li><li>Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Perform safe custody control over FABS critical/vital documents.</li><li>Maintaining an up-to-date FAB Securities Staff and Relatives Trading Details and reporting daily executed trades for regular and margin trading to comply with SCA rules and regulations.</li><li>Daily monitoring and Reporting clients granted access limit, reflecting the client position and portfolio coverage, highlighting all risky clients and taking the necessary actions to minimize all risk aspects.</li><li>Defining and categorizing clients availing facilities from FAB branches, CBG, and Private Banking unit and monitoring the settlement of the executed trades to be in position with FABS undertaking letters.</li><li>Any other duties assigned by the line manager.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br> </p><br><ul><li>A business administration bachelor graduate with thorough knowledge of the procedures in the share market, operations processes and computer system in place.</li><li>(5+) years’ relevant experience in the financial services industry: (Brokerage, Equity, Investment and Financial Markets).</li><li>Possesses an in depth understanding of SCA and markets rules and regulations.</li><li>Must have the ability to raise and escalate critical issues to ensure that a solid action plan is developed to resolve daily operational issues /problems. Ability to plan out and prioritize work, accurately manage and communicate status and meet agreed upon schedule.</li><li>Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Strong working knowledge of local and international markets products and services.<br> </li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<b><br><b>Job Summary</b></b><br>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth & Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.<b><br><b>Key Responsibilities</b></b><br><b>Audit Planning and Risk Assessment</b><br> <ul> <li>Support the development and maintenance of risk assessments and risk-based audit plans.</li> <li>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</li> <li>Contribute to audit scoping, planning, and testing programmes.</li> <li>Provide insights to support audit prioritisation and coverage decisions.</li> </ul> <b>Audit Delivery</b><br> <ul> <li>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</li> <li>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</li> <li>Ensure audits are completed within agreed timelines and quality standards.</li> <li>Promote efficiency, consistency, and continuous improvement in audit execution.</li> </ul> <b>Issue Management and Validation</b><br> <ul> <li>Monitor audit issues and management action plans through to closure.</li> <li>Validate remediation actions to ensure root causes have been appropriately addressed.</li> <li>Escalate overdue, ineffective, or high-risk remediation matters where required.</li> <li>Provide guidance on evidence requirements and effective issue resolution.</li> </ul> <b>Continuous Monitoring and Stakeholder Engagement</b><br> <ul> <li>Perform ongoing monitoring to identify emerging risks and control concerns.</li> <li>Build constructive relationships with stakeholders while maintaining independence and objectivity.</li> <li>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</li> </ul> <b>Analytics, Innovation and Data Insights</b><br> <ul> <li>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</li> <li>Support the development of automated and data-led audit approaches.</li> <li>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</li> <li>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</li> </ul> <b>Non-Audit Activities and Departmental Contribution</b><br> <ul> <li>Support regulatory reviews, external audit engagements, and quality assurance activities.</li> <li>Contribute to audit committee, risk, and governance forum papers where required.</li> <li>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</li> <li>Support annual planning, risk assessment updates, and continuous improvement initiatives.</li> </ul> <b>People, Culture and Conduct</b><br> <ul> <li>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</li> <li>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</li> <li>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</li> </ul> <b>Regulatory & Business Conduct</b><br> <ul> <li>Champion the Group’s Values and Code of Conduct.</li> <li>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</li> <li>Ensure compliance with all applicable laws, regulations, and internal policies.</li> <li>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</li> </ul> <b>Other Responsibilities</b><br> <ul> <li>Embed the Group’s brand promise, <b>Here for good</b>, in daily activities.</li> <li>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</li> <li>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</li> </ul> <b><b>Skills and Experience</b></b><br> <ul> <li>Audit Methodology and Audit Systems</li> <li>Risk Assessment</li> <li>Audit Planning</li> <li>Audit Fieldwork</li> <li>Audit Report Writing</li> <li>Stakeholder Management</li> <li>Continuous Monitoring</li> <li>Data Analytics and Insight Generation</li> </ul><b><b>Qualifications</b></b><br> <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</li> <li>Professional certifications such as: <ul> <li>Certified Internal Auditor (CIA)</li> <li>Chartered Accountant (CA)</li> <li>Certified Public Accountant (CPA)</li> <li>Association of Chartered Certified Accountants (ACCA)</li> <li>Certified Information Systems Auditor (CISA)</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Financial Risk Manager (FRM)</li> <li>Or other relevant audit, risk, or compliance qualifications.</li> </ul> </li> <li>Membership of a recognised professional accounting or auditing body is advantageous.</li> </ul><b><b>About Standard Chartered</b></b><br> <p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br> <p><b>Together we:</b></p><br> <ul> <li><b>Do the right thing </b>and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle, </b>continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together, </b>we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><b><b>What we offer</b></b><br> <p><b>In line with our Fair Pay Charter, </b>we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance, </b>with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off </b>including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working </b>options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support </b>through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture </b>to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation, </b>one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><p><b>End Date:</b> 17/08/2026 </p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br><span>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth & Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.</span><br><b>Key Responsibilities</b> <br>
<span>Audit Planning and Risk Assessment</span>
</span><ul>
<li><span>Support the development and maintenance of risk assessments and risk-based audit plans.</span></li>
<li><span>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</span></li>
<li><span>Contribute to audit scoping, planning, and testing programmes.</span></li>
<li><span>Provide insights to support audit prioritisation and coverage decisions.</span></li>
</ul>
<span>Audit Delivery</span>
<ul>
<li><span>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</span></li>
<li><span>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</span></li>
<li><span>Ensure audits are completed within agreed timelines and quality standards.</span></li>
<li><span>Promote efficiency, consistency, and continuous improvement in audit execution.</span></li>
</ul>
<span>Issue Management and Validation</span>
<ul>
<li><span>Monitor audit issues and management action plans through to closure.</span></li>
<li><span>Validate remediation actions to ensure root causes have been appropriately addressed.</span></li>
<li><span>Escalate overdue, ineffective, or high-risk remediation matters where required.</span></li>
<li><span>Provide guidance on evidence requirements and effective issue resolution.</span></li>
</ul>
<br> <br>
<span>Continuous Monitoring and Stakeholder Engagement</span>
<ul>
<li><span>Perform ongoing monitoring to identify emerging risks and control concerns.</span></li>
<li><span>Build constructive relationships with stakeholders while maintaining independence and objectivity.</span></li>
<li><span>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</span></li>
</ul>
<span>Analytics, Innovation and Data Insights</span>
<ul>
<li><span>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</span></li>
<li><span>Support the development of automated and data-led audit approaches.</span></li>
<li><span>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</span></li>
<li><span>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</span></li>
</ul>
<span>Non-Audit Activities and Departmental Contribution</span>
<ul>
<li><span>Support regulatory reviews, external audit engagements, and quality assurance activities.</span></li>
<li><span>Contribute to audit committee, risk, and governance forum papers where required.</span></li>
<li><span>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</span></li>
<li><span>Support annual planning, risk assessment updates, and continuous improvement initiatives.</span></li>
</ul>
<br> <br>
<span>People, Culture and Conduct</span>
<ul>
<li><span>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</span></li>
<li><span>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</span></li>
<li><span>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</span></li>
</ul>
<br>
<span>Regulatory & Business Conduct</span>
<ul>
<li><span>Champion the Group’s Values and Code of Conduct.</span></li>
<li><span>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</span></li>
<li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li>
<li><span>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</span></li>
</ul>
<br>
<span>Other Responsibilities</span>
<ul>
<li><span>Embed the Group’s brand promise, <strong>Here for good</strong>, in daily activities.</span></li>
<li><span>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</span></li>
<li><span>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</span></li>
</ul>
<br><b>Skills and Experience</b> <br><ul>
<li><span>Audit Methodology and Audit Systems</span></li>
<li><span>Risk Assessment</span></li>
<li><span>Audit Planning</span></li>
<li><span>Audit Fieldwork</span></li>
<li><span>Audit Report Writing</span></li>
<li><span>Stakeholder Management</span></li>
<li><span>Continuous Monitoring</span></li>
<li><span>Data Analytics and Insight Generation</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</span></li>
<li><span>Professional certifications such as:</span>
<ul>
<li><span>Certified Internal Auditor (CIA)</span></li>
<li><span>Chartered Accountant (CA)</span></li>
<li><span>Certified Public Accountant (CPA)</span></li>
<li><span>Association of Chartered Certified Accountants (ACCA)</span></li>
<li><span>Certified Information Systems Auditor (CISA)</span></li>
<li><span>Certified Anti-Money Laundering Specialist (CAMS)</span></li>
<li><span>Financial Risk Manager (FRM)</span></li>
<li><span>Or other relevant audit, risk, or compliance qualifications.</span></li>
</ul>
</li>
<li><span>Membership of a recognised professional accounting or auditing body is advantageous.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<p><span>Join Our Team at Eaton: Empowering Tomorrow, Today!</span></p><br><br><p><span>Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable <strong>campus in Dubai</strong>, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. </span></p><br><br><p><span><strong>About Us:</strong></span></p><br><br><p><span>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</span></p><br><br><p>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future. </p><br><br><p>Within this segment, Eaton has an opening for a Specialist Engineer for Quality Assurance & Testing. This position is a globally scoped, senior level individual contributor responsible for defining, executing, and continuously improving quality assurance and testing mechanisms across post order execution. This role ensures that products, solutions, services, and delivery outcomes meet defined quality standards before customer impact, shifting quality from reactive inspection to proactive assurance.</p><br><br><p>Operating within the Post Order CoE, this role works in close partnership with the Quality Specialist – Process and the Quality Manager for Global Data Center Segment, ensuring that defined processes are not only well designed, but also verified, tested, and adhered to in real execution environments across regions.</p><br><br>What you’ll do:
<br><p><br>Quality Assurance & Testing Frameworks</p><br><br><ul><li>Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&D teams.</li><li>Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability</li><li>Design and maintain global quality assurance and testing strategies for post order execution across products, solutions, and services within the Global Data Center Segment using innovative engineering solutions to address complex challenges.</li><li>Define test plans, validation criteria, and acceptance standards aligned to global quality policies, customer requirements, and risk profiles.</li><li>Ensure quality controls are embedded at critical execution milestones, not solely at final delivery using operational technical engineering excellence frameworks.</li></ul><p><br>Execution Validation & Risk Prevention<br>• Execute and govern assurance activities including audits, validation reviews, readiness assessments, and controlled testing of post order deliverables.<br>• Identify execution risks, systemic defects, and non conformances early; drive root cause analysis and corrective/preventive actions in partnership with operations, engineering, and services teams.<br>• Support escalation and containment for quality issues impacting strategic or multi region data center programs.<br>Global Standardization & Consistency<br>• Enable consistent application of quality assurance and testing practices across regions, balancing global standards with local regulatory and customer specific requirements.<br>• Support global deployment of new offers, tools, or execution models by validating readiness and quality robustness prior to scale up.<br>Collaboration & Integration<br>• Partner closely with the Quality Analyst – Process to ensure process design and assurance mechanisms are tightly integrated and mutually reinforcing.<br>• Collaborate with Engineering, Project Management, Services, Supply Chain, and Commercial teams to align quality expectations and execution realities.<br>• Act as a quality subject matter expert for post order execution in global forums and improvement initiatives.<br>Continuous Improvement & Insights<br>• Analyze quality performance data, testing results, and execution outcomes to identify trends, systemic gaps, and improvement opportunities.<br>• Contribute to continuous improvement initiatives within the Post Order CoE, strengthening Eaton’s execution maturity and customer confidence.</p><br><br>Qualifications:
<br><p>• Bachelor’s degree in engineering, Quality, Operations, or a related technical discipline from an accredited institution.<br>• Minimum of (8) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Minimum of (12) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Demonstrated experience supporting large, engineered solutions, capital projects, or services delivery, ideally within data centers, critical power, infrastructure, or adjacent industries.<br>• Formal quality or continuous improvement certifications (e.g., Lean, Six Sigma, ISO‑related frameworks).<br>• Experience driving standard work and continuous improvement across regions (process discipline + pragmatism).<br>• Experience working in or leading teams based in the Middle East or other global hubs.</p><br><br>Skills:
<br><p>• Strong knowledge of quality assurance methodologies, testing frameworks, and risk based quality controls. <br>• Familiarity with quality standards and methodologies (e.g., ISO, APQP, stage gate reviews, audit practices). <br>• Ability to translate quality principles into practical, execution ready controls. <br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions. <br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.<br>• Demonstrated experience working in a global, matrixed organization and influencing cross-functional stakeholders. <br>• Proven experience operating at a global or enterprise level, supporting multi‑region delivery models.<br>• Ability to translate quality principles into practical, execution ready controls. <br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions. <br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.</p><br><br><p><span>Living and Working in Dubai</span></p><br><br><p><span>Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.</span></p><br><br><br><p><span>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><p><span>#LI-NY1</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last forty three years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.</p><br><p>NMC was the first company from Abu Dhabi to list on the London Stock Exchange and is now part of the premium FTSE 100 Index, an elite club of top 100 blue-chip companies by market cap. NMC's strategic acquisitions coupled with its legacy institutions have allowed us to fill the service gap in our healthcare delivery system and offer a continuum of care to patients</p><br><br>Job Description<br><p>Short Description for Internal Candidates</p><br><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders.</p><br><p>*Description for Internal Candidates</p><br><ul><li> <ul><li>Is expected to hold an appropriate qualification and be registered with their professional and/or statutory registration/authorizing professional organizations. SLPs are also required to hold a license from the Department of Health Abu Dhabi (DOH).</li></ul></li></ul><p><strong>Professional Knowledge and Skills:</strong></p><br><ul><li>Must maintain and update professional knowledge and skills to screen, assess, and treat patients with communication and swallowing disorders.</li><li>If the SLP has a dual qualification that includes Audiology, he/she may screen and evaluate the hearing status of the residents.</li><li>Must develop and implement linguistically and culturally appropriate strategies and tools to work with patients.</li><li>Must engage in at least the following appropriate strategies to manage Arabic first language speakers:<ul><li>Demonstrate knowledge and skill sufficient to analyze and manage the phonetics, linguistics, and social use of the Arabic language parameters (cf. dialectically relevant to at least Emirati national citizens).</li><li>Engage the services of a suitably trained translator.</li></ul></li></ul><p><strong>Communication:</strong></p><br><ul><li>To communicate effectively and collaboratively with nursing, medical colleagues, and voluntary/independent services across health and social care sectors to ensure the delivery of a coordinated multi-disciplinary service. This will include case conferences, handovers, and documentation in the medical records.</li><li>To provide highly specialist advice and support to all team members in their clinical area and members of the multi-disciplinary team.</li></ul><p><strong>Professional Responsibilities:</strong></p><br><ul><li>To work as an autonomous professional according to the standards of DOH.</li><li>To meet the regulations of the DOH and fulfill the requirements for physiotherapy registration.</li><li>To maintain comprehensive and accurate assessment and treatment records in line with legal and departmental requirements and communicate assessment and treatment results to the appropriate disciplines in the form of letters and reports.</li><li>To demonstrate a sound understanding of clinical governance and risk management and apply it to the work situation and ensure others do likewise.</li><li>To maintain continuing professional development (CPD) by:<ul><li>Keeping up-to-date with developments to ensure that own practice and that of the team is based on the best available evidence.</li><li>Being an active member of the in-service training program by attending and presenting at staff meetings, tutorials, training sessions, external courses, and reflective practice.</li><li>Informal/formal supervision with Team Lead.</li><li>Assisting with the facilitation of the team’s continued professional development (both uni-professionally and as an integrated physiotherapy and occupational therapy team).</li><li>Participating in the staff appraisal scheme and identifying objectives for personal development with the Team Lead. Writing learning contracts to achieve agreed goals seeking support if necessary.</li><li>Being proactive in seeking supervision to support clinical/management/professional issues from the Team Lead.</li><li>Facilitating and supporting the identification, measurement, and evaluation of your work and team’s current practice through the use of evidence-based practice projects, audits, and outcome measures.</li><li>Making recommendations to team and personal practice.</li></ul></li></ul><p><strong>Managerial/Organizational Responsibilities:</strong></p><br><ul><li>To efficiently and effectively manage designated caseload with regard to clinical responsibilities and use of time.</li><li>To attend mandatory training sessions, including annual fire and safety lectures, cardiac resuscitation lectures, and safe patient manual handling training.</li><li>To ensure the application of professional standards in day-to-day practice of physiotherapy.</li><li>To ensure/manage health and safety aspects within the workplace and abide by policies, including the prompt reporting and documentation of incidents and accidents.</li><li>To be responsible for ensuring the effective selection and use of all treatment resources available in the department.</li><li>To be responsible for equipment used in carrying out clinical duties and to adhere to departmental equipment policy, including competence to use equipment and ensuring the safe use of equipment by others.</li><li>To comply with organizational and departmental policies and procedures and be proactive in identifying, reviewing, and updating them as appropriate, which may impact beyond own area.</li><li>Any other duties that might be considered appropriate by the Team Lead.</li><li>To carry out responsibilities with due regard to the ‘Equal Opportunities’ Policy.</li><li>To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors, and staff and attend all relevant health and safety training.</li><li>To ensure that all duties are carried out to the highest possible standard.</li></ul><p><strong>Health, Safety, and Security:</strong></p><br><ul><li>Shall undertake roles and responsibilities in accordance with general requirements of OSHAD SF - Element 01 - Roles and responsibilities and self-regulation.</li><li>Familiarize themselves and comply with all OSH policies, standards, and procedures that are relevant for their workplace.</li><li>Monitor and maintain health, safety, and security of self and others.</li><li>Adheres to the requirements of the Occupational Health and Safety Management System.</li><li>Adheres to requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.</li><li>Understands and adheres to emergency preparedness, fire safety, and code policies/plans.</li><li>Complete mandatory education and competencies as well as specific education and competencies.</li><li>Adheres to the responsibility assigned to them during emergency.</li><li>Participate in emergency mock drills.</li><li>Participate in the Risk Assessment in their respective area and communicate information to other employees.</li><li>Cooperate with Department Managers and OSH team with respect to any action taken by them to comply with OSHAD requirements.</li><li>Notify safety representative of any hazards, mishaps, or incidents within or outside their area of work.</li><li>Report to their immediate supervisor/manager any unsafe practices, incidents, or situations they may experience or witness.</li><li>Assist patients, families, and visitors in case of emergency.</li></ul><br>Qualifications<br><p>*Qualifications for Internal Candidates</p><br><ul><li>Assess, diagnose, and manage Communication and Swallowing disorders across the lifespan.</li></ul><ul><li>Provide evidence-based intervention in Outpatient and Inpatient settings.</li></ul><ul><li>Conduct comprehensive Swallowing assessments and Dysphagia management.</li></ul><ul><li>Manage tracheostomy and ventilator-dependent patients, including speaking valve assessment (preferred).</li><li>Bachelors Degree / Masters</li><li>Minimum 2 years of clinical experience, preferably in adult rehabilitation.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Experience in FEES and/or VFSS interpretation and management is preferred.</li><li>Excellent command of oral and written English. Knowledge of Arabic language is desirable but not essential.</li></ul><p>Certification and Licensure</p><br><ul><li>DHA /MOH/DOH Pass or with licensure</li></ul><br>Additional Information<br><p>We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be</p><br><br><br> </div>
Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.
Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.
Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>Job Summary:<br>We’re looking for a hands-on Social Media & PR Manager to own the social media and public-facing brand presence for Kitopi’s Healthy Pod brands across the GCC, including Right Bite and Under500, while also leading Kitopi’s wider social media strategy.<br>This is a highly cross-functional role spanning social media, community management, brand guardianship, influencer and ambassador relations, and public relations.<br>The ideal candidate is equally comfortable writing scroll-stopping social copy, engaging directly with online communities, managing creator partnerships, and drafting press releases or external statements.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The <b>Genesys Principal AI Solution Architect</b> is a senior presales AI specialist who operates across three core motions: </p><br><ul><li>Driving strategic AI opportunities with customers and sales teams </li><li>Scaling the field through reusable assets, technical enablement, and coaching </li><li>Shaping product and go-to-market direction through real-world customer and field feedback </li></ul><p>This role requires a blend of deep AI technical acumen, exceptional sales, communication, and executive storytelling skills, and the ability to translate complex capabilities into clear, actionable business value. </p><br><p><b>Key Responsibilities:</b> </p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases. </b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows, tools, and orchestration layers. Define how AI interacts across the full journey (self-service, agent copilot, journey management, and back-office automation), including fallback strategies, human handoff, and failure handling. </li><li><b>Optimize retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where required</b>. Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements. </li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>. Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption. </li><li><b>Engineer contextual AI experiences that leverage real-time data and conversation state</b>. Design how AI systems incorporate dynamic context such as customer data, interaction history, and external signals. Optimize context management and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions remain coherent, personalized, and aligned across channels and touchpoints. </li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>. Evaluate and optimize AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver performant and economically viable solutions. Ensure designs meet enterprise expectations for reliability and responsiveness. </li><li><b>Leverage expert-level knowledge of Genesys AI capabilities </b>to articulate and demonstrate product value to customers and prospects. </li><li><b>Support pre-sales activities</b> such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments. </li><li><b>Design and deploy AI prototypes in sandbox </b>and/or customer development environments to validate use cases, integrations, latency, and success criteria<b>, </b>and to highlight the differentiated value of Genesys AI. </li><li><b>Partner with account teams and Professional Services to transition successful prototypes into production pilots </b>supporting technical handoff, hardening, KPI alignment, and business outcome validation. </li><li><b>Build integrations to third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b> showcasing the art of the possible with Genesys Cloud AI solutions. </li><li><b>Develop reusable technical assets </b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content. </li><li><b>Provide technical feedback and strategic insights to Product Management and Engineering </b>on AI product design, implementation considerations, and customer-driven enhancements. </li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b> as integral to an organization’s broader IT and transformation strategy. </li></ul><p><b>Requirements:</b> </p><br><ul><li><b>AI Architecture & Technical Judgment:</b> Hands-on experience designing modern AI solutions for customer experience orchestration and contact center use cases using the right mix of classic ML, NLU/NLP, retrieval-based systems, LLMs, orchestration patterns, tool use and agentic approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk. </li><li><b>Enterprise Integration & Real-Time Design:</b> Expertise integrating AI solutions with enterprise platforms, knowledge sources, RESTful APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to design for real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access. </li><li><b>Evaluation, Governance & Observability:</b> Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control. </li><li><b>Executive Communication & Field Enablement:</b> Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization. </li><li><b>Prompt Design & AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline. </li><li><b>Technical Demonstration Prowess: </b>Proven ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact. </li><li><b>Sales Acumen</b>: Demonstrated success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning. </li><li><b>Business Value Orientation:</b> Ability to identify opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency. </li><li><b>Executive Presence: </b>Proven ability to influence CIO/CTO decision-makers. </li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred. </li><li>Foundational understanding of programming concepts (Python preferred). </li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b> – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit </span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>