Payroll Jobs - Dubai UAE

Additional Information<br><br>Job Number 26107336<br><br>Job Category Finance & Accounting<br><br>Location Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br><br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Overview:<br>Nutrili is a leading and rapidly growing wellness brand based in Dubai and Riyadh, redefining what supplements can be. This role is based in Riyadh, a creative hub where big ideas flow freely.<br>In the last year alone, we’ve doubled the size of our team, and we’re just getting started. Our growth means more opportunities, more innovation, and more room for you to make an impact.<br>We specialize in science-backed supplements, from gummies and collagen to essential vitamins designed to help people take control of their health. But we didn’t stop at efficacy. Supplements shouldn’t feel like a chore; they should be something you look forward to. That’s why we crafted delicious supplements with the perfect consistency, housed in award-winning packaging (winner of the 2023 A' Packaging Design Award) that deserves a place on your vanity or bedside table, not hidden in a cabinet. At Nutrili, we’re on a mission to make nutrition simple, enjoyable, and empowering. And we’re looking for a motivated self-starter to join our ambitious team.<br>We are now entering the next stage of growth across the GCC, and we are looking for a hands-on, commercially minded finance professional to help us build the finance operating system needed to scale. This is not a traditional accounting role. This is an opportunity to work directly with the founder and leadership team to bring stronger cash flow visibility, financial control, profitability analysis, working capital discipline and business planning into a high-growth consumer brand.<br>Job Overview:<br>We are looking for a Finance & Business Planning Manager to join Nutrili and help build a stronger finance function. The role combines financial planning, business analysis, accounting control, cash flow management, reporting, tax coordination, and commercial decision support. You will be responsible for helping the business understand where money is being made, where cash is being used, which channels are profitable, which SKUs are driving value, which customers are worth scaling, and how we can grow sustainably. You will work closely with the founder, sales, operations, supply chain, marketing and external advisors to ensure finance becomes a decision-making function, not only a reporting function. The ideal candidate is someone who is analytical, hands-on, commercially sharp, comfortable with messy data, and excited by the idea of building systems in a fast-growing company.<br>Key Responsibilities1. Cash Flow & Working Capital Planning Build and maintain cash flow visibility across UAE and KSA. Own a rolling 13-week cash flow forecast covering sales inflows, marketplace settlements, B2B collections, supplier payments, inventory purchases, payroll, marketing spend, rent, logistics, tax payments and operating expenses. Track receivables, payables, inventory investment, supplier payment timing and cash pressure points. Support leadership in deciding when to buy stock, control spending, accelerate collections and protect cash.2. Financial Control & Reporting Accuracy Improve finance processes and reporting accuracy across Zoho and related systems. Review and clean up chart of accounts, customer records, vendor records, invoice classifications, reconciliations, open invoices, open bills and reporting structure. Ensure bank balances, Zoho balances, receivables, payables and management reports are accurate and reliable. Work with the accountant to ensure daily finance entries are completed correctly and on time.<br>3. Monthly Management Reporting Prepare monthly management reports across UAE and KSA. Report on revenue, gross margin, operating expenses, marketing spend, cash flow, receivables, payables, inventory, channel performance and profitability. Build clear variance analysis versus previous month, budget, forecast and business expectations. Highlight key risks, opportunities and decisions required.<br>4. Channel, Customer & SKU Profitability Build profitability views across website, Amazon, Noon, Shopify, B2B, retail partners and other sales channels. Analyze profitability by SKU, customer and channel, including selling price, discounts, COGS, logistics cost, marketplace fees, commissions, marketing spend where relevant and contribution margin. Identify what is profitable, what is consuming cash and what needs corrective action.<br>5. Sales, Inventory & Business Planning Support Partner with commercial and operations teams on sales forecasting, inventory planning and replenishment decisions. Finance does not own demand forecasting alone, but should challenge, validate and translate forecasts into cash flow, margin and working capital impact. Support decisions on inventory purchases, supplier payments, stock coverage, slow-moving stock, fast-moving SKUs and stockout risks.<br>6. Marketing Spend Efficiency Partner with the marketing team to assess marketing and advertising spend efficiency. Track marketing spend by channel, campaign, influencer, affiliate, paid media, email, Whats App and other relevant activities. Build visibility on CAC, MER, blended ROAS, campaign profitability, contribution after marketing and spend efficiency.<br>7. VAT, Corporate Tax & Compliance Coordination Coordinate VAT, corporate tax and relevant compliance requirements across UAE and KSA. Work with external advisors where needed to ensure filings, supporting documents, reconciliations and tax calendars are properly managed. Maintain visibility on tax liabilities, deadlines, required documentation and compliance risks.<br>8. Finance Automation & Process Improvement Identify opportunities to automate recurring reports, dashboards, reconciliations and workflows. Use Excel, Google Sheets, Zoho, Power BI, Looker, Tableau, AI tools or other relevant systems to improve reporting speed and accuracy. Build repeatable dashboards for cash flow, profitability, working capital, budget versus actual, marketing efficiency and management reporting.<br>Why This Role Is Different You will work directly with the founder on real business decisions across cash flow, profitability, inventory, marketing spend, channel performance and GCC expansion. This is a role with high visibility and direct impact. Nutrili is growing quickly, and if you perform strongly, this role can grow into a broader finance leadership position as the company scales. This is not a role where everything is already built. You will help create the finance operating system, improve reporting, clean up processes and build dashboards that the business will rely on.<br>What Nutrili Specifically Requires Experience managing finances in multi-channel consumer businesses (DTC e-commerce, B2B wholesale, marketplaces). Comfort working in a high-growth, fast-paced environment where processes are still evolving. Strong understanding of inventory-related accounting and cost of goods sold (COGS). Ability to implement and improve financial systems and reporting tools (e.g., Zoho, Xero, Net Suite, or similar). Hands-on experience with Excel/Google Sheets modeling and comfort using BI tools (e.g., Looker, Tableau, or Power BI). Excellent communication and relationship management skills to liaise with sales, supply chain, and external partners. A proactive, problem-solving mindset—comfortable rolling up sleeves to get things done while also thinking strategically.<br>Qualifications Bachelor’s degree in Finance, Accounting, or a related field; ACCA/CA/CPA/CFA/MBA a plus.5+ years of experience in FP&A, controlling, or finance roles, ideally in a consumer goods, retail, or e-commerce environment. Strong analytical and financial modeling skills. Familiarity with working capital management and cash flow forecasting.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best-in-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the EMEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes EMEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support financial strategy execution: Assist in directing financial operations to ensure alignment with the hotel’s strategic goals, optimizing profitability and efficiency Provide financial insights: Assist in reviewing financial performance, reconciling accounts, and preparing recommendations for hotel leadership and ownership Manage financial operations: Oversee Accounts Receivable, Credit, and Night Audit functions, ensuring adherence to internal controls and financial policies Oversee financial reporting: Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance Monitor and approve financial transactions: Review and authorize ledger reconciliations, tax filings, and payroll, ensuring financial accuracy and compliance Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team Drive financial performance: Support all activities of the Finance Director by monitoring financial performance, ensuring timely and accurate financial reporting, and contributing to the achievement of the hotel's financial objectives. Oversee month-end and financial reporting processes: Coordinate and review month-end closing activities and monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), the Uniform System of Accounts, and Hilton policies and procedures. Ensure compliance and operational excellence: Maintain the smooth operation of all hotel finance activities while ensuring full compliance with company policies, regulatory requirements, and contractual obligations. Partner with key stakeholders: Collaborate with hotel finance team members, Hotel Management, Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners, Asset Managers, and Regional Operations Finance teams to support business objectives and strengthen cross-functional relationships. Support finance leadership: Assist the Finance Director in leading the Finance Department and assume departmental leadership responsibilities in their absence to ensure continuity of operations. Develop a high-performing finance team: Support the recruitment, development, coaching, and engagement of finance team members, while participating in relevant finance development programs to build a best-in-class finance function. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>The Following Capabilities And Qualifications Would Be Advantageous<br><br> Ability to analyze large volumes of complex financial information from multiple sources and prepare accurate reports, forecasts, budgets, and financial projections. Strong problem-solving skills with the ability to identify, evaluate, and resolve financial and operational issues, while proactively identifying and preventing potential problems. Ability to manage, coach, and develop team members, fostering strong problem-solving capabilities and supporting the achievement of team objectives. Ability to take initiative, prioritize responsibilities, implement solutions, and drive continuous improvement across finance operations. Highly organized with strong attention to detail and the ability to manage multiple priorities while maintaining accuracy. Ability to prepare and deliver presentations and communicate financial information effectively to all levels of management, hotel leadership, ownership groups, and external stakeholders. Strong communication, interpersonal, and negotiation skills with the ability to build effective working relationships across all levels of the organization. Proficiency in Microsoft Excel, Word, and Outlook, with the ability to quickly learn and adapt to new systems and technologies. University degree in Accounting, Finance, or a related field preferred.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<p><strong><em>Client of Perfect Placer is a growing organization seeking senior leadership talent to expand its Consulting Services. The company focuses on delivering business consulting and market expansion advisory firm outsourcing services to a diverse portfolio of domestic and multi-national clients. It aims to combine process excellence, technology enablement, and strong client relationships to drive measurable value for its customers. The work environment encourages strategic thinking, performance accountability, and collaboration across business functions to support sustained growth. As a partner-supported employer, the organization offers opportunities for experienced professionals to shape business direction and influence market positioning.</em></strong></p><br><p><strong><em>PERFECT PLACER Promoted by a team of dedicated professionals with varied background, having comprehensive and extensive industry and consultancy exposure, is “One of the most preferred and referred consultants” today in Executive Search & Placement.</em></strong></p><p><strong><em>&nbsp;</em></strong></p><p><strong><em>PERFECT PLACER&nbsp;&nbsp; in less than half a decade has grown to be a force to&nbsp;&nbsp; reckon with, having offices in Mumbai, Chennai, Bangalore, and New Delhi.</em></strong></p><p><strong><em>&nbsp;</em></strong></p><p><strong><em>Perfect Placer along with its associate services has a long and prestigious list of leading Indian and Multinational Corporates in India and Outside across&nbsp;Managerial levels, functions, and&nbsp;Industries, covering both IT and Non-IT specialized in chief executive, board member and senior-level management search assignments.</em></strong></p><br><p><strong><em>GM Operations – Post-Market Entry & Incorporation</em></strong><em> </em><strong><em>(UAE)</em></strong></p><p>v&nbsp; <em>Responsible for scaling, stabilizing, and managing all corporate operations for international businesses transitioning from the initial market-entry phase to long-term operational sustainability in the United Arab Emirates (UAE) & GCC Market.</em></p><p>v&nbsp; <em>You will oversee corporate governance, local entity incorporation, visa/immigration framework management, office infrastructure establishment, and localization strategy (including Emiratisation compliance) across mainland and free zone jurisdictions.</em></p><p><em>&nbsp;</em></p><p><strong><em><u>Key Responsibilities</u></em></strong></p><p><strong><em><u>1. Corporate Governance & Post-Incorporation Support</u></em></strong></p><p>F&nbsp; <em>Direct the setup, structuring, and ongoing maintenance of legal entities across various UAE jurisdictions (Mainland/Department of Economy and Tourism, Free Zones like ADGM, DIFC, DMCC, JAFZA).</em></p><p>F&nbsp; <em>Ensure seamless operational handover from business development/market-entry advisory teams to permanent local operational structures.</em></p><p>F&nbsp; <em>Serve as the senior liaison with local government departments, regulatory bodies, and corporate registries.</em></p><p><strong><em><u>2. Operational Excellence & Scale:</u></em></strong></p><p>F&nbsp; <em>Design, implement, and optimize scalable operational workflows, standard operating procedures (SOPs), and service level agreements (SLAs) for newly formed entities.</em></p><p>F&nbsp; <em>Establish fully functional corporate infrastructure, including real estate acquisition, office fit-outs, IT network setup, and supply chain logistics.</em></p><p>F&nbsp; <em>Manage operational budgets, corporate expenditures, and resource allocation to ensure a high return on investment (ROI).</em></p><p><strong><em><u>3. Compliance, Regulatory, & Risk Management</u></em></strong></p><p>F&nbsp; <em>Oversee comprehensive compliance programs encompassing Ultimate Beneficial Ownership (UBO) registries, Economic Substance Regulations (ESR), Anti-Money Laundering (AML) mandates, and corporate tax regulations.</em></p><p>F&nbsp; <em>Mitigate corporate operational risks by aligning business practices with evolving UAE labor laws, commercial company frameworks, and data protection regulations.</em></p><p><strong><em>4. <u>Banking & Operational Enablement</u></em></strong></p><p>F&nbsp; <em>Lead corporate bank account opening with UAE banks and fintech platforms.</em></p><p>F&nbsp; <em>Support clients with:</em></p><ul><li><br></li></ul><ul><li><p><em>Office / flexi-desk arrangements</em></p></li><li><p><em>Economic Substance and operational substance requirements</em></p></li></ul><p>F&nbsp; <em>Coordinate with auditors, tax advisors, and legal counsel as required.</em></p><p><strong><em>5.<u> Accounting, Corporate Tax & VAT Coordination:</u></em></strong></p><p>F&nbsp; <em>Coordinate accounting, bookkeeping, and financial reporting with internal teams or external accounting partners.</em></p><p>F&nbsp; <em>Oversee Corporate Tax (CT) and VAT compliance coordination, including:</em></p><ul><li><p><em>Registrations and deregistration’s</em></p></li><li><p><em>Periodic filings and returns</em></p></li><li><p><em>Audit coordination and clarifications</em></p></li></ul><p>F&nbsp; <em>Work closely with CT, VAT, and Accounting SMEs to:</em></p><ul><li><p><em>Ensure timely data collection from clients</em></p></li><li><p><em>Track filing deadlines and approvals</em></p></li><li><p><em>Resolve operational and client-level queries</em></p></li></ul><p>F&nbsp; <em>Ensure clear role separation between technical sign-off (SMEs) and operational ownership (Operations Manager).</em></p><p><strong><em><u>5. Client, Team & Stakeholder Management:</u></em></strong></p><p>F&nbsp; <em>Build long-term client relationships and handle escalations.</em></p><p>F&nbsp; <em>Identify cross-sell and upsell opportunities in coordination with BD teams.</em></p><p>F&nbsp; <em>Manage and mentor operations executives and coordinators over the period of time both Onshore and Off-shore.</em></p><p>F&nbsp; <em>Oversee PROs, vendors, accounting partners, and compliance service providers.</em></p><p><strong><em><u>6. Human Capital Frameworks & Localization:</u></em></strong></p><p>F&nbsp; <em>Formulate local payroll, benefit, and immigration architectures to handle processing for international executive relocations and local hiring campaigns.</em></p><p>F&nbsp; <em>Design and execute strategic recruitment pipelines that strictly adhere to MoHRE </em><strong><em>Emiratisation</em></strong><em> mandates and target ratios.</em></p><p>F&nbsp; <em>Foster a high-performance corporate culture that respects, integrates, and thrives within the cultural nuances of the GCC region.</em></p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Master’s degree in business administration (MBA), International Business, Corporate Law, or a highly related discipline with minimum of 8 years of progressive operations experience, with at least 5 years in a senior executive leadership capacity (VP, Director, or COO) specifically within the UAE/GCC ecosystem.</p></li><li><p>Deep, verified expertise in navigating UAE Free Zone and Mainland incorporation mechanics, regulatory compliance, commercial banking protocols, and corporate setups.</p></li><li><p>An active, established network of relationships with UAE government officials, free zone authorities, legal networks, and local strategic partners.</p></li><li><p>Complete professional fluency in English is mandatory. Working proficiency or fluency in Arabic is highly advantageous.</p></li><li><p>Proven track record of transforming high-level market entry strategies into tangible, functional corporate operations.</p></li><li><p>Ability to interpret and rapidly adapt corporate operations to fast-moving regulatory shifts in the UAE (e.g., changes to corporate tax, labor laws, or visa systems).</p></li><li><p>Exceptional communication skills with the capability to manage complex relationships across corporate boards, international client executives, and local regulatory authorities.</p><p><br></p></li></ol><p>Remuneration:</p><p>An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well-defined career path. An excellent package will be on offer for the right candidate, including an above-mentioned industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader.</p><p><br></p><p>Contact Person Name, Address & Nos.:</p><p>P.G. Ganesh</p><p>Partner</p><p>Perfect Placer</p><p>Offices: Delhi, Chennai, Bangalore & Mumbai</p>

<p>Our client, one of the reputed Semi-government Holding group is looking to hire a Finance Controller for their Real Estate business vertical based in Dubai.</p><p>Budget : AED 40K - 45K + Education Allowance + Full family status + Bonus</p><br><p>Key Responsibilities</p><p>Financial Control Close (Operational Focus)</p><ul><li><p>Lead and manage the period-end close process from an operational standpoint, ensuring completeness of entries, reconciliations, and general ledger integrity.</p></li><li><p>Maintain ownership of the General Ledger, ensuring accuracy and reliability of underlying accounting records.</p></li><li><p>Ensure all balance sheet accounts are fully reconciled, reviewed, and supported monthly.</p></li><li><p>Coordinate with the Financial Reporting Manager for timely submission of trial balances and supporting schedules.</p></li></ul><p>ICFR, Controls Governance</p><ul><li><p>Own and drive execution of Internal Controls over Financial Reporting (ICFR) across all finance processes, ensuring controls are embedded in day-to-day operations and transactions.</p></li><li><p>Ensure all financial transactions (payments, collections, accruals, payroll, commissions, etc.) are processed in line with approved control frameworks, SOPs, and Delegation of Authority (DOA).</p></li><li><p>Implement and enforce key financial controls, including: Segregation of duties, Maker-checker approvals, System-based workflow controls, Vendor master and payment controls.</p></li><li><p>Maintain and periodically update control matrices, SOPs, and process documentation for all finance functions.</p></li></ul><p>Compliance Regulatory</p><ul><li><p>Ensure compliance with UAE VAT and Corporate Tax regulations in operational transactions.</p></li><li><p>Liaise with project teams to ensure tax implications are considered in commercial decisions.</p></li><li><p>Support the Financial Reporting Manager in preparation of VAT returns and Corporate Tax filings by providing data and reconciliations.</p></li><li><p>Support documentation and data requirements for submissions to the Federal Tax Authority.</p></li></ul><p>Accounts Payable, Project Payments Contractor Certifications</p><ul><li><p>Oversee the end-to-end Accounts Payable function including projects, leasing (i.e. facilities management) and general corporate purposes.</p></li><li><p>Review and validate contractor payment certificates (IPCs) ensuring:</p></li></ul><p>o Alignment with signed contracts, BOQs, and approved variations</p><p>o Accuracy of certified work vs actual progress</p><p>o Compliance with contractual payment terms and retention clauses</p><ul><li><p>Monitor project payment schedules, contractor liabilities, and commitments.</p></li><li><p>Track and control advance payments, retention releases, and milestone disbursements.</p></li><li><p>Ensure payments are aligned with approved budgets, cash flow plans, and DOA.</p></li><li><p>Mitigate risks of overpayments, duplicate payments, and contract leakages.</p></li></ul><p>Treasury, Cash Flow Receivables Coordination</p><ul><li><p>Manage day-to-day treasury operations, including payments, collections monitoring, and bank reconciliations.</p></li><li><p>Prepare and manage rolling cash flow forecasts (daily/weekly/monthly), integrating both project outflows and expected inflows.</p></li><li><p>Liaise closely with the Collections C Recovery Manager to:</p></li></ul><p>o Review receivables ageing reports and collection performance</p><p>o Validate expected cash inflows based on payment plans, PDCs, and recovery status</p><p>o Align cash flow forecasts with realistic collection assumptions</p><ul><li><p>Monitor liquidity, identify funding gaps, and recommend mitigation strategies.</p></li><li><p>Track project cash outflows vs approved budgets and funding plans.</p></li><li><p>Coordinate with banks on facility utilization, renewals, KYC, and covenant compliance.</p></li><li><p>Monitor Escrow account balances and utilization and conformity to RERA and DLD conditions.</p></li><li><p>Maintain register of various project or related guarantees issued by the Company and timely rollover, cancellation and call back of such guarantees.</p></li><li><p>Liaise with banks and financial institutions and negotiate new project and corporate facilities.</p></li></ul><p>Sales and Purchase Agreements</p><ul><li><p>Review Sales and Purchase Agreements (SPA) to ensure compliance with internal policies, pricing approvals and external regulations such as VAT and other charges etc.</p></li><li><p>Review Payments plans under the SPA to align project and corporate funding requirements in liaison with Project FPCA Manager.</p></li></ul><p>Sales Commissions Operational Finance Controls</p><ul><li><p>Review brokers contracts and oversee broker and staff commission calculations and payments.</p></li><li><p>Ensure commissions are aligned with actual collections and contractual milestones.</p></li><li><p>Implement controls to prevent overpayments or duplicate claims.</p></li><li><p>Coordinate with Sales and Commercial teams for validation.</p></li></ul><p>Fixed Assets Project Cost Controls</p><ul><li><p>Maintain the fixed asset register, including capitalization of development costs.</p></li><li><p>Ensure compliance with capitalization policies and project cost allocation frameworks.</p></li><li><p>Monitor depreciation, asset verification, and reconciliations.</p></li><li><p>Implement controls over project cost capitalization and transfers.</p></li></ul><p>Insurance Management Risk Coverage</p><ul><li><p>Monitor adequacy of insurance coverage across development projects, leasing assets and all assets of the Company.</p></li><li><p>Review insurance policies, coverage limits, exclusions, and deductibles to ensure alignment with project risks and lender requirements.</p></li><li><p>Liaise with insurance brokers and insurance companies on Policy placement, renewals, and endorsements, Claims processing and follow-ups, Optimization of coverage and premiums.</p></li><li><p>Maintain a insurance register and monitor policy expiry and renewal dates.</p></li><li><p>Support management in risk mitigation strategies through appropriate insurance structuring.</p></li></ul><p>Systems, Processes Continuous Improvement</p><ul><li><p>Ensure effective use of ERP systems (Oracle Fusion preferred) for transaction processing and controls.</p></li><li><p>Implement system-based controls (approval workflows, access rights, audit logs).</p></li><li><p>Drive automation and process efficiencies across finance operations.</p></li><li><p>Continuously enhance processes aligned with best-in-class control standards.</p></li></ul><p>Qualifications Experience</p><ul><li><p>Bachelor’s degree in Finance, Accounting, or related discipline.</p></li><li><p>Professional qualification (ACCA, CPA, CA or equivalent).</p></li><li><p>7–12 years of experience with strong exposure to financial controls, treasury, and operational finance.</p></li><li><p>Experience in UAE real estate development / construction sector.</p></li><li><p>Hands-on experience in ICFR, audit, or risk frameworks preferred.</p></li></ul><p>Key Skills s Competencies</p><ul><li><p>Strong expertise in financial controls, ICFR, and operational finance.</p></li><li><p>Solid understanding of construction contracts and contractor payment processes.</p></li><li><p>Strong treasury and integrated cash flow management capability (inflows + outflows).</p></li><li><p>Knowledge of UAE VAT and Corporate Tax regulations.</p></li><li><p>ERP proficiency (Oracle Fusion preferred) and strong analytical skills.</p></li><li><p>Strong stakeholder management across projects, collections, sales, and finance teams.</p></li></ul><p>Personal Attributes</p><ul><li><p>Strong control mindset with high integrity and accountability.</p></li><li><p>Detail-oriented with strong risk awareness.</p></li><li><p>Ability to manage multiple priorities in a project-driven environment.</p></li><li><p>Proactive, solution-oriented, and collaborative.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Financial Controller will lead and oversee the day-to-day financial operations, treasury, and control environment of the real estate development and leasing portfolio, ensuring robust financial controls, compliance, and effective cash flow management. The role will have ownership of accounting operations, direct and indirect taxes, treasury, and transactional finance, while being responsible for Internal Controls over Financial Reporting (ICFR) and financial oversight of project-related payments, contractor certifications and sales commissions.</p>

<p>The Finance Manager is responsible for overseeing and managing the dealership's financial accounting, reporting, planning and analysis, treasury and cash management activities, ensuring the financial health of the dealership. This role involves producing accurate financial statements, providing detailed financial analysis, and supporting strategic financial planning and decision-making to optimize business performance and profitability. Key Duties Financial Accounting and Reporting ● Oversee the preparation and maintenance of financial statements, including balance sheets, income statements, and cash flow statements, ensuring accuracy and compliance with accounting standards (GAAP or IFRS). ● Prepare monthly, quarterly, and annual financial reports for management and external stakeholders, highlighting key financial performance indicators. ● Coordinate year-end audits and collaborate with external auditors to ensure smooth and timely completion. Tax Accounting & Compliance ● Ensure the chart of accounts is designed in accordance with tax department requirements and relevant tax laws. ● Ensure that all transactions are recorded in compliance with tax laws, regulations, and procedures, or as advised by the tax department. ● Provide all required data to the tax team within the agreed timeline and ensure accurate and timely filing of VAT, Corporate Tax, and Withholding Tax (if applicable). ● Post all necessary adjusting and closing entries in the system promptly after the submission of tax returns. ● Maintain proper documentation to support tax positions and ensure readiness for tax audits or inquiries. ● Monitor changes in tax legislation and coordinate with the tax department or external advisors to ensure continuous compliance. ● Ensure all intercompany/related party transactions are supported by applicable transfer pricing policies and fully documented in a timely manner. ● Assist in tax planning to optimize tax efficiency while maintaining full compliance. ● Ensure the accounting team is fully aware of tax updates and possesses the required knowledge. ● Ensure the team proactively participates in trainings conducted by the tax team and implements the guidance to avoid non-compliance. ● Ensure all tax advice is fully implemented in a timely manner. ● Optimize tax positions by preventing hidden tax losses, such as unclaimed input VAT. Budgeting and Financial Planning ● Lead the annual budgeting process, working closely with department heads to forecast revenue, expenses, and capital expenditures. ● Develop and maintain financial models to support long-term financial planning and strategic decision-making. ● Conduct variance analysis between actual and budgeted financial performance, identifying trends and providing recommendations to senior management. Financial Analysis ● Perform in-depth financial analysis to support management in decision-making, including profitability analysis, cost analysis, and pricing strategies. ● Assess the dealership's financial performance, providing insights on key areas such as margins, liquidity, and working capital management. ● Assist in analyzing and evaluating financial performance for specific projects or investments, providing recommendations based on ROI and financial risks. Treasury and Cash Management ● Oversee cash flow management to ensure the dealership has sufficient liquidity for day-to-day operations while maintaining optimal working capital levels. ● Manage relationships with banks and financial institutions, including negotiating lines of credit, managing cash balances, and overseeing cash forecasting. ● Develop and implement cash management strategies, including the effective use of available funds to meet the dealership's operational and strategic needs. Internal Controls and Compliance ● Implement and monitor internal controls to safeguard the dealership's financial assets and ensure accurate financial reporting. ● Ensure compliance with tax regulations, financial reporting standards, and industry best practices. ● Assist in the development and enforcement of financial policies and procedures to ensure adherence to regulatory requirements and dealership standards. Cost Management and Profitability ● Work with department heads to monitor and control operational costs, identifying opportunities for cost savings and operational efficiencies. ● Provide ongoing analysis of cost structures, identifying areas where profitability can be improved, and provide actionable recommendations to senior management. Team Leadership and Collaboration ● Manage a team of finance and accounting professionals, providing guidance, support, and development opportunities. ● Foster cross-functional collaboration with other departments (e.g., Sales, Operations, HR) to ensure alignment on financial objectives and contribute to the dealership's overall performance. Decision Making Authority and Responsibility ● Responsible for approving financial transactions, ensuring accuracy, and maintaining compliance with accounting standards. ● Accountable for decisions related to financial planning, budgeting, cost management, and cash flow optimization. ● Has authority to implement financial controls and recommend financial strategies to senior management based on analysis and forecasting. Knowledge ● Financial Accounting Principles: In-depth knowledge of International Financial Reporting Standards (IFRS), and dealership-specific financial practices. ● Financial Reporting Standards: Familiarity with preparing and interpreting financial statements, including income statements, balance sheets, and cash flow statements. ● Financial Analysis and Metrics: Understanding of key financial performance indicators (KPIs), cost structures, and profitability analysis techniques. ● Tax Regulations: Knowledge of corporate tax laws, including sales tax, payroll tax, and other regulatory requirements relevant to the dealership industry. ● Cash Flow and Treasury Management: Comprehensive knowledge of managing cash flow, liquidity, and working capital, along with the strategies to optimize cash management. ● Internal Controls and Compliance: Familiarity with financial controls, risk management strategies, and compliance with industry regulations. </p><p><strong>Desired Candidate Profile</strong></p><p>● Financial Analysis: Strong ability to analyze complex financial data and provide insights into the dealership's financial performance, including variance analysis and trend forecasting. ● Financial Modelling: Proficient in building and interpreting financial models to assist with budgeting, forecasting, and investment decisions. ● Accounting Software Proficiency: Skilled in using accounting software and ERP systems (e.g., Oracle, Microsoft Dynamics, SAP, QuickBooks, etc.). ● Excel Expertise: Advanced proficiency in Excel, including creating financial reports, conducting data analysis, and utilizing functions for financial modelling. ● Budgeting and Forecasting: Ability to develop, manage, and review annual budgets, as well as to forecast financial performance and variances effectively. ● Report Generation and Presentation: Skilled in preparing detailed financial reports and presenting financial information in a clear and concise manner for management and stakeholders. </p>

About Binghatti<br>Binghatti is one of the UAE’s most dynamic and fast-growing property brands, headquartered in Dubai. We are known for bold architecture, visionary design, and partnerships with global luxury icons such as Bugatti, Mercedes-Benz, and Jacob & Co. With a portfolio exceeding AED 15 billion across Dubai’s most prestigious developments, Binghatti continues to transform the city’s skyline and set new standards for innovation and excellence in real estate.<br>Job Overview Responsible for the accuracy, integrity, and efficient administration of the organization’s HR Information Systems, leads data cleansing, data entry, and system maintenance activities, manages user access and reporting, and ensures reliable, secure HR data that supports compensation, benefits, workforce planning, and HR decision-making across the organization.<br>Key Responsibilities Data Cleansing & Quality Audit and review employee records across the HRIS on a regular basis to identify duplicates, inconsistencies, and outdated information, then coordinate timely corrective action. Define and enforce data quality standards, validation rules, and periodic cleansing cycles to maintain a single, reliable source of truth for HR data. Data Entry & Maintenance Accurately create, update, and maintain employee master data, turn data into actionable information, including personal information, job/organizational changes, and compensation details — within the HRIS. Ensure all data entries are completed within agreed turnaround times and comply with company policies, audit requirements, and statutory regulations. HRIS System Administration Configure, test, and maintain HRIS modules, workflows, and user access rights to ensure system stability, security, and optimal performance. Liaise with IT and system vendors to troubleshoot issues, manage upgrades and patches, and support integrations with payroll, benefits, and recruitment platforms. Reporting & Analytics Prepare and deliver accurate, timely HR reports and dashboards (headcount, turnover, compensation, etc.) to support the Rewards Director and HR leadership. Design and automate standard and ad-hoc reports using HRIS reporting tools to minimize manual effort and improve data-driven decision-making. Data Security & Compliance Ensure employee data is collected, stored, and processed in full compliance with applicable data protection regulations and internal confidentiality policies. Administer and periodically review user access levels and permissions within the HRIS to safeguard sensitive employee and compensation information. Process Improvement & Support Identify opportunities to automate and streamline HR data processes and workflows, reducing manual work and improving overall data accuracy. Provide first-line support, guidance, and training to HR team members and end-users on HRIS functionalities, data standards, and self-service tools. Other Tasks and Accountabilities Perform additional tasks relevant to the role / area of expertise as requested by management to achieve the objectives and commitments of the department. Act in full compliance with all relevant health, safety, quality and environmental Integrated Management System to guarantee employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude. Position Requirements (Education & Experience) Education: Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field. Work Experience: 5+ years of experience in HRIS administration, HR data management, or a related field.<br>Skills/Behaviour Competencies Communication skills Attention to detail and accuracy Analytical and problem-solving skills Confidentiality and integrity in handling sensitive data<br>Core Competencies Proficiency in HRIS platforms (e.g., SAP Success Factors, Oracle HCM, Workday) Advanced Excel and HR data analysis skills Strong knowledge of data privacy and HR data governance practices Ability to translate HR data into actionable insights and reports Proficiency in Zoho<br>Why Join Binghatti?<br>At Binghatti, we do not just build properties—we build legacies. You will join a team driven by ambition, creativity, and excellence, where ideas move fast and every project makes a statement. Here, you will work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai’s future. If you are ready to be part of a company that is shaping history, Binghatti is where your story begins.

Operations & Administrative Coordinator <br>Maxguard | Full-time | Immediate Start<br>Maxguard is a premium automotive care, detailing, and protection company operating across multiple locations in the UAE. We deliver high-quality vehicle care services through both in-branch operations and mobile/home service teams. As we continue to grow, we are looking for the right individual to serve as the operational backbone of our business.<br>We are hiring an Operations & Administrative Coordinator to assume complete ownership of Maxguard's daily operations, workforce coordination, documentation, compliance, inventory management, and reporting functions across all branches and home service operations. This is not a support function. This is the operational nerve centre of the company. You will be the single point of accountability for ensuring that staff are scheduled, inventory is controlled, documents are filed, compliance deadlines are met, suppliers are managed, fleet is maintained, accounts are supported, and senior management receives accurate, complete reports daily, weekly, and monthly without ever needing to follow up.<br>We are specifically looking for someone with an automotive, detailing, workshop, fleet, or multi-site service operations background who understands the pace, complexity, and demands of running a service-driven business.<br>Operations & Team Coordination<br>Manage and coordinate a team of 20+ employees including technicians, drivers, and administrative staff across all company branches and home service operations throughout the UAE.<br>Design, implement, and dynamically manage staff shift schedules across all sites and mobile/home service teams, ensuring optimal coverage, fair rotation, and real-time adjustments based on workload, absences, or urgent operational demands.<br>Oversee home service operations end-to-end: client appointment scheduling, technician dispatch, route optimization, time management, and post-service quality assurance ensuring a seamless and professional client experience every time.<br>Assign daily tasks, monitor job progress, track completions, resolve delays, and ensure every service commitment in-branch and home service is fulfilled within promised timelines.<br>Act as the central coordination hub between technicians, drivers, branch supervisors, clients, suppliers, and the accounts department.<br>Track and maintain accurate records of staff attendance, overtime, leave balances, and manpower allocation; coordinate approvals with management.<br>Conduct ongoing performance monitoring, identify productivity gaps, and flag staffing concerns proactively.<br>Implement and oversee daily opening and closing procedures across all branches.<br>Ensure all sites maintain cleanliness, organization, and professional presentation standards.<br>Maintain complete ownership of all company documentation physical and digital ensuring everything is organized, current, and instantly retrievable.<br>File management: Take full ownership of the file environment. Structure all folders and subfolders logically, enforce proper naming conventions, manage access permissions, maintain version control, and conduct regular housekeeping. Every document must be current, properly categorized, and accessible to relevant stakeholders.<br>Maintain job cards, service records, completed and pending job logs, and daily operational updates.<br>File and organize all contracts, agreements, permits, legal correspondence, client records, and official documents systematically.<br>Document and maintain all company SOPs, process workflows, and operational reference materials; update as processes evolve.<br>Ensure all documentation practices support audit readiness at all times.<br>Track real-time inventory levels of all materials, consumables, chemicals, tools, and equipment across every operational site.<br>Conduct regular stock audits, manage reorder thresholds, and ensure zero operational disruption due to material shortages or overstocking.<br>Coordinate with local and international vendors on quotations, purchase orders, delivery schedules, and shipment tracking including air and sea freight logistics.<br>Manage customs coordination, freight forwarder communication, and resolve any clearance or documentation issues proactively.<br>Maintain a comprehensive supplier database with current pricing, lead times, payment terms, and performance records to support informed procurement decisions.<br>Forecast material requirements based on historical consumption data, seasonal trends, and upcoming workload.<br>Ensure proper storage organization across all sites: labelling, FIFO compliance, and space optimization.<br>Track tools and equipment issued to technicians; maintain condition records and coordinate repairs or replacements.<br>Provide the accounts/finance department with all required supporting documentation — invoices, receipts, purchase orders, delivery notes, quotations, petty cash records, expense claims, and bank-related documents organized, accurate, and submitted on time.<br>Support monthly payroll preparation by providing verified attendance data, overtime calculations, deductions, and allowances for WPS disbursal.<br>Assist with material consumption cost tracking, budget variance analysis, and waste-reduction reporting.<br>Ensure all financial documentation is properly filed and audit-ready at all times.<br>Monitor and manage expiry dates of all government and regulatory documents — including trade licenses, employee visas, Emirates IDs, labour cards/work permits, vehicle registrations, insurance policies, tenancy/Ejari contracts, municipal permits, civil defense certificates, and any other compliance-critical documentation.<br>Initiate all renewals a minimum of 30 days before expiry. <br>Maintain a master compliance tracker with colour-coded status indicators and provide weekly updates to management.<br>Coordinate with PRO/government relations on visa processing, labour approvals, medical fitness tests, Emirates ID applications, and all government-facing administrative submissions.<br>Stay informed of any regulatory or labour law changes that may impact the business and advise management accordingly.<br>Maintain comprehensive fleet records: scheduled servicing, registration renewals, insurance expiry, Salik monitoring, fuel card usage, mileage logs, and access credentials for all company vehicles.<br>Monitor vehicle condition and coordinate timely servicing, repairs, and inspections ensuring all vehicles remain roadworthy, compliant, and presentable.<br>Maintain a company-wide asset register covering all tools, equipment, electronics, machinery, and furniture across every location.<br>Manage parking allocations, gate passes, and vehicle access cards.<br>Serve as a point of contact for key client accounts when operational coordination is required — scheduling, confirmations, status updates, and follow-ups.<br>Manage vendor relationships: track purchase orders, follow up on pending deliveries, resolve supply discrepancies or quality issues.<br>Coordinate with third-party service providers (IT, cleaning, maintenance, pest control) to ensure uninterrupted operations.<br>Handle client feedback and service recovery in coordination with relevant teams.<br>Manage staff travel arrangements, air ticketing, and accommodation bookings.<br>Support recruitment: post vacancies, screen applications, coordinate interviews, and manage onboarding for new hires — ensuring tools, uniforms, access, and training are arranged from day one.<br>Track training requirements and coordinate skill development or certification programs.<br>Manage office supplies, pantry, cleaning materials, and facility needs across all locations.<br>Coordinate premises maintenance: repairs, pest control, HVAC servicing, and general upkeep.<br>Handle any additional operational, administrative, or coordination tasks as assigned by management.<br><br>Daily Reports: End-of-day summaries covering job completions, staff attendance, material usage, service delivery status, and any issues or incidents requiring attention. Weekly Reports: Productivity analysis, inventory movement, supplier status, compliance updates, home service metrics, and pending action items. Monthly Reports: Full operational performance review financial syncing, staff performance, fleet status, inventory valuation, compliance summary, and strategic recommendations.<br>All reports delivered complete, accurate, and on time. This is a primary function of the role. No reminders. No follow-ups. No exceptions.<br>Experience: Minimum 3 years in operations coordination, administration, logistics, workshop/service centre management, fleet coordination, or facilities management.<br>Industry Background: Automotive, car care, detailing, workshop, fleet, logistics, or multi-site service operations experience is strongly preferred. Candidates from these sectors will be prioritized.<br>Driving License: Valid UAE driving license— mandatory. Technical Skills: Strong proficiency in Google Workspace (Drive, Sheets, Docs, Calendar, Gmail) and Microsoft Office (Excel, Word).<br>Zoho (Advantage): Working experience with Zoho suite (Inventory, Books, People, CRM, Desk) is a significant advantage.<br>Communication: Excellent written and verbal English. Urdu/Hindi language verbally , Arabic is a plus.<br>Work Ethic: Self-directed, structured, detail-driven, deadline-conscious, and capable of managing multiple concurrent responsibilities with minimal supervision and handle flexible workhours.

<p>About the Company We are an emerging leader in the trade of base oils and petrochemical products, distributing them to markets in Africa, Europe, Asia, and the Americas. We specialize in physical trading and distribution of refined base oil and petrochemicals, providing tailored business solutions to our customers. Our expertise includes sourcing, processing, trading activities, financing services, and optimizing logistics operations and storage facilities. Job Summary We are looking for a highly specialized HR and Corporate Manager to build our trading desks in Dubai essentially from scratch. This is not a support role sitting behind an established organization — it is a hands-on, individual-contributor mandate for someone who can independently source, assess, and close senior physical trading talent in the oil & gas and petrochemical space, then stand up the corporate and contractual framework around them. You will operate without a team beneath you: recruitment, contracting, and HR administration will run through you directly until the desks you build are self-sufficient. This role is suited to an HR/talent professional who has genuinely operated inside a trading company, understands how a physical trading book, a desk, and a P&L actually work, and can speak credibly with traders, brokers, and industry counterparties as a peer rather than an outsider. Key Responsibilities • Building Trading Desks from Scratch • Independently plan and build new trading and commercial desks (physical trading, brokerage-facing, and supporting commercial functions) within aggressive timelines, without relying on an internal recruitment team. • Define desk structure, seniority mix, and reporting lines in partnership with senior management and Heads of Trading, based on trading strategy and target markets. • Own the full lifecycle from headhunting through offer, contracting, and onboarding — accountable for time-to-hire and quality of hire on every desk built. • Act as the first point of contact for new hires during the desk's early life, effectively functioning as their HR business partner until the desk matures. Specialized Sourcing & Headhunting — Oil & Gas / Commodities • Directly headhunt physical traders, cross-traders, brokers, and desk heads across middle distillates, base oils, petrochemicals, and related products, using direct market knowledge rather than generic sourcing channels. • Maintain a live map of the oil & gas and commodities trading talent market: who is where, who is in-market, who is passively open, and who is unreachable — and keep this current. • Assess candidates for genuine trading and commercial competence — book management, risk appetite, market fluency, counterparty relationships — not only for HR/cultural fit. • Build and manage relationships with specialist commodities recruitment firms and brokers as a secondary channel, while keeping direct headhunting as the primary route for senior hires. Contracts, Documentation & Rate Negotiation • Draft and negotiate employment contracts, consultancy/cooperation agreements, and freelance arrangements tailored to trading roles, including PnL-linked and performance-based compensation structures. • Lead rate and package negotiations directly with candidates, balancing market benchmarks, desk economics, and retention risk. • Prepare and manage all supporting HR and corporate documentation: offer letters, employment terms, NDAs, non-compete/non-solicit clauses, and onboarding packs suited to a trading environment. • Ensure contractual structures are aligned with UAE labour law and free zone requirements (e.g. DMCC, DIFC), coordinating with legal counsel where needed. Corporate & Compliance Structure Management • Oversee the corporate governance framework of the UAE entity and coordinate with group entities across other jurisdictions. • Manage compliance with UAE labour law and free zone regulations, including visa, work permit, and Emiratisation requirements where applicable. • Support internal compliance processes, including KYC/onboarding documentation and coordination with Risk and Legal on regulatory matters relevant to new hires and desks. • Maintain corporate records and personnel documentation, and act as the primary point of contact for corporate administration matters tied to team build-out. HR Procedures Management • Develop and maintain HR policies, employee handbook, and standard operating procedures fit for a fast-scaling trading environment. • Oversee payroll coordination, benefits administration, and WPS compliance for newly built desks. • Handle employee relations matters and performance management as desks transition from build-out to steady state. • Report directly to senior management on hiring progress, desk build-out status, and workforce metrics.</p><p>Must Have • Demonstrated track record of building trading and commercial teams from zero to high-performing within a short timeframe — you have done this before, ideally more than once, and can speak to specific desks or teams you personally built. • Deep, current knowledge of the oil & gas / petrochemical commodities trading industry, its roles, seniority structures, and compensation norms — this is non-negotiable; generalist HR/recruitment backgrounds without direct sector exposure will not be considered. • An active, personal network of oil & gas and commodities trading candidates across trader, broker, operations, and structuring functions, with the ability to map who is available on the market and who is realistically reachable. • Proven ability to work solo, without recruitment or HR support staff, and to own the entire hiring and contracting cycle end-to-end. Qualifications • Minimum of 8 years of professional experience within a trading company; oil & gas or commodities trading background is mandatory, not preferred. • Minimum of 5 years of experience in a managerial or senior individual-contributor role, with direct, hands-on ownership of hiring outcomes (not oversight of a recruitment team). • Bachelor's degree in Human Resources, Business Administration, Law, or a related field. • Proven, referenceable examples of building a trading or commercial team from zero to fully operational and high-performing within a short timeframe. • Strong, current knowledge of the UAE and Dubai local labour market, employment law, and free zone regulatory frameworks. • Open-minded, resilient, and pragmatic, with the ability to operate independently and under pressure in a fast-paced, entrepreneurial trading environment. Skills • Expert-level knowledge of the oil & gas / petrochemical commodities trading industry, its products, desks, and talent landscape. • Direct headhunting and market-mapping skills specific to trading, brokerage, and commercial functions — not generalist corporate recruitment. • Strong contract drafting and negotiation skills: employment contracts, cooperation/consultancy agreements, and rate negotiation. • Solid understanding of UAE labour law, DMCC/free zone compliance, visa and work permit processes. • Excellent communication and relationship-building skills with traders, brokers, and senior executives, credible as an industry peer. • High level of autonomy — comfortable owning results without a support team. • Fluent in English; Arabic or other languages are an advantage. • High level of discretion and integrity when handling confidential corporate, contractual, and personnel matters. Perks • A rare mandate to build trading desks from the ground up and directly shape the company's commercial capability in the UAE. • Full autonomy and direct visibility with senior leadership, with influence over which desks get built and who leads them. • Exposure to a dynamic, global trading business with significant growth potential. • Performance-driven compensation structure reflecting the impact of the role. • Fast career growth within an expanding, entrepreneurial organization.</p>

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>Deel IT manages the full device lifecycle for Deel's global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. It's a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company.<br><br>We have two core platforms in place that handle real, global complexity across all 100+ countries: an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. These platforms touch warehouse operations, logistics, procurement, and manage the full marketplace coordination. They work. They handle scale.<br><br>The next phase is twofold. First, we automate the manual workflows that still exist on top of and around these platforms. We digitize and AI-ify our current processes so humans aren't doing work that could be automated. Second, we expand what suppliers can do through the platform itself, so they can take on more complexity and we can offload more work to them. Right now they want to do more but don't have the platform structure to make it happen. That's the opportunity.<br><br>We're hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda.<br><br>The scope is large. The engineering capacity is there (growing from 8 to 18). The operational complexity is real. What's needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why.<br><br>You won't be handed a pre-defined backlog to execute. You won't get heavy direction on what to build. You'll operate with real autonomy. You'll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then you'll drive it.<br><br>This is a high-ownership role in a high-pace environment. It's also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money.<br><br>What you'll do<br><br>Own the Operations product surface with real autonomy.<br><br>You Won't Get a Roadmap Handed To You. You'll Have Access To Smart, Generous People (engineering, Operations, Finance, Suppliers) Who Can Answer Your Questions And Give You Context. But They Won't Give You The Map. You'll Need To Dig, Synthesise, Validate, And Come Back With a Clear Point Of View. Here's What That Looks Like In Practice<br><br>Diagnose and prioritise relentlessly. You'll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. You'll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, what's worth the engineering effort, and what's not. You'll own this roadmap and defend it when people push back. You'll iterate it based on what you learn. Drive automation that removes humans from the loop. Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks. Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. You'll scope each one, ship it, measure it, and move to the next. Own the metrics that matter. Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. You'll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. You'll track them live and close the gaps relentlessly. Translate complexity into clean, well-scoped work. You'll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); suppliers (incentive-aligned but distributed); and finance (outcome-focused). You'll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. You'll maintain a tight feedback loop so you learn quickly when you're wrong. Use AI actively in your day-to-day. Not as a nice-to-have. As your default. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback. You'll be fluent in prompt engineering and you'll show it, not just talk about it.<br><br>What we're looking for<br><br>Essential<br><br>6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. You've owned a significant problem space end-to-end. You've shipped under pressure. You've made calls with incomplete information and learned from them. Builder mindset, not project manager. (This is non-negotiable.) You take a messy, loosely-defined problem space and solve it. You're comfortable without a roadmap. You ask "why?" and "what are we really trying to achieve?" and you come back with a crisp point of view. You thrive on autonomy. You don't need to be told what to do. You dig to understand what matters. You're impatient with ambiguity and you have a bias toward clarity. Fast-iterative mentality. You've operated in fast-scaling environments where you've seen the cost of slow decisions and the leverage of fast feedback loops. You ship, measure, learn, adjust. You're comfortable with 80% certainty and a strong conviction. You iterate based on data, not consensus. Systems thinker. You see how teams, tools, and processes connect. You find leverage points others miss. You think about unintended consequences. You optimise for the whole system, not the piece in front of you. When you're looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity. Execution-led and detail-oriented. You're close to the work. You move fast without losing quality. You drive delivery. You're comfortable holding detail and you're impatient with fluff. You communicate with clarity and conciseness: you get to the point fast. Data fluent and self-sufficient. You're comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You don't wait for someone else to tell you what the data says. You build your own views. Numbers don't faze you. Active AI user. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just describe it conceptually. You're curious about new tools and you experiment with them.<br><br>Nice-to-have<br><br>Experience with supplier networks or platform product work where the "customer" is internal or distributed (not a consumer-facing product). Experience scaling a product or business through hypergrowth. You've felt scaling pain. You've had to rethink architectures, processes, and teams as you've grown.<br><br>About Deel IT Culture — What This Role Demands<br><br>This is a high-ownership, high-autonomy role in a team that moves at pace. Before you apply, make sure you recognise yourself in this:<br><br>You self-direct and own your vertical like a founder. There's no roadmap handed to you. You dig, validate, think, and decide. You come back with a clear point of view. You're the CEO of your area. You move fast with conviction. You're comfortable making calls with incomplete information. You iterate based on data, not consensus. You're impatient with process. You bias toward action. You think in systems and you're comfortable with trade-offs. You manage across logistics, device lifecycle, IT support, and supplier networks. You see how decisions in one area ripple into others. You make trade-offs explicitly and you can defend them. You're intellectually rigorous and you invite challenge. You back your decisions with data, not gut feel. You're impatient with hand-waving. You challenge assumptions (yours and others') and you're comfortable being challenged back. You change your mind when the evidence warrants it. You communicate with clarity and you're impatient with ambiguity. You get to the point fast. You distil complex problems into clear language. Long-windedness bothers you. You're comfortable operating with sparse direction. You won't have a manager who tells you what to do every day. You won't get hand-held. You will have access to smart people who can answer questions and give you context. You'll use that to self-direct.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Job Description Treasury Assistant (Group Treasury) Position Information Job Title: Treasury assistant Department: Finance Reporting To: Finance Manager Location: Dubai Employment Type: Full-time<br>Position Summary The Treasury Officer is responsible for the daily treasury operations of the Group, overseeing cash inflows and outflows across 30+ group entity projects. The role ensures sufficient liquidity, efficient fund allocation, timely payments, accurate cash reporting, and compliance with internal controls. In addition, the Treasury Officer will perform cashier-related responsibilities including bank transactions, payment processing, account reconciliation, and maintaining strong relationships with banking partners.<br>Key Responsibilities1. Group Cash Management Monitor daily cash balances across all 30+ group companies. Consolidate daily cash positions and prepare Group cash reports. Forecast short-term cash requirements and ensure sufficient liquidity. Coordinate intercompany fund transfers according to operational needs. Optimize cash utilization to minimize idle funds. Monitor incoming and outgoing cash flows and identify liquidity risks.<br>2. Payment Management Review and process payment requests from all subsidiaries. Ensure payments are supported by proper approvals and documentation. Arrange local and international bank transfers. Prioritize payments based on cash availability and business requirements. Ensure all supplier, payroll, tax and statutory payments are made on time.<br>3. Cash Forecasting & Treasury Reporting Prepare daily, weekly and monthly cash flow forecasts. Prepare treasury reports for management. Analyze cash movements and provide explanations for significant variances. Support management with liquidity planning and financing decisions.<br>4. Bank Relationship Management Maintain relationships with banks. Coordinate bank account opening, closing and maintenance. Manage online banking platforms and user access. Handle bank documentation including KYC updates and compliance requirements. Liaise with banks regarding payment issues and operational matters.<br>5. Cashier / Treasury Operations Process daily receipts and payments accurately. Maintain bank books and cash transaction records. Perform daily bank reconciliations. Verify payment supporting documents before processing. Maintain proper filing of payment records. Monitor cheque issuance (if applicable). Manage petty cash according to company policy. Ensure compliance with internal control procedures.<br>6. Internal Control & Compliance Ensure treasury activities comply with company policies. Maintain segregation of duties throughout payment processes. Assist internal and external auditors. Support implementation and improvement of treasury controls. Ensure compliance with local banking regulations.<br>7. Process Improvement Improve treasury workflows and payment efficiency. Support treasury digitalization and automation initiatives. Assist in ERP treasury module implementation and optimization. Recommend process improvements to strengthen cash management.<br>Qualifications Bachelor’s Degree in Finance, Accounting or related discipline.3–5 years of treasury, cashier or finance experience. Experience in multi-company or group treasury environment preferred. Knowledge of cash management, banking operations and payment controls. Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, Kingdee, etc.) is an advantage. Advanced Excel skills. Strong analytical and organizational skills.<br>资金专员（集团资金管理）岗位职责负责集团30+ 家公司项目的日常资金收支统筹管理，实时监控各公司账户资金余额及资金流动情况。编制集团每日资金日报、资金周报及月度资金分析报告，为管理层提供资金决策支持。负责集团资金调拨及内部往来资金安排，确保各公司资金充足，提高集团资金使用效率。根据业务计划编制短、中期现金流预测，识别资金风险并提出改善建议。审核各子公司付款申请，确保付款审批流程及资料完整、合规。负责境内外银行付款、收款、跨境汇款及银行业务办理。负责银行账户开立、变更、注销及网银权限管理，维护银行关系。负责每日银行对账及资金核对，确保账实相符。负责库存现金及备用金管理（如适用），妥善保管相关票据及支付凭证。配合财务部门完成月结、审计及资金相关资料准备工作。持续优化集团资金管理流程，推动资金管理数字化及自动化建设。完成领导交办的其他资金管理相关工作。任职要求本科及以上学历，财务、会计、金融等相关专业。3年以上资金管理、出纳或财务相关工作经验。有集团化、多公司资金管理经验者优先（有20家以上公司资金管理经验更佳）。熟悉网银操作、资金调拨、现金流管理及银行业务流程。熟练使用 Excel，具备ERP系统操作经验。工作严谨细致，责任心强，具备良好的沟通协调能力及风险意识。

Application Deadline: 31 October 2026Department: Kitchen Location: United Arab Emirates - Dubai<br><br>Description<br><br>The Back of House Manager is responsible for the overall cleanliness, sanitation, hygiene, and operational efficiency of the back-of-house (BOH) areas, including kitchens, dishwashing stations, storage areas, and equipment. This role ensures compliance with health and safety regulations, manages the stewarding team, controls operating costs, and supports smooth coordination between kitchen, F&B, and stewarding operations.<br><br>Key Responsibilities<br><br>Sanitation & Hygiene Management Ensure all kitchen equipment, utensils, crockery, cutlery, and glassware are cleaned, sanitized, and stored per health and safety standards. Maintain compliance with HACCP, local health department, and food safety regulations. Conduct regular inspections of BOH areas (kitchens, dish pits, storage, walk-ins, garbage/waste areas) to ensure cleanliness standards are upheld. Implement and monitor pest control programs in coordination with relevant departments/vendors. Team Leadership & Staff Management<br>Recruit, train, schedule, and supervise stewarding staff (stewards, kitchen porters, dishwashers). Conduct performance evaluations, coaching, and disciplinary actions as needed. Develop training programs on chemical handling, machine operation, and safety protocols. Foster a culture of teamwork, accountability, and safety awareness among BOH staff. Equipment & Machinery Maintenance<br>Oversee the proper use, maintenance, and repair of dishwashing machines, glass washers, and other stewarding equipment. Coordinate with the engineering/maintenance department for equipment servicing and breakdown repairs. Maintain inventory of kitchen equipment, utensils, and smallware; manage replacement and breakage tracking. Inventory & Cost Control`<br>Manage inventory of cleaning chemicals, supplies, crockery, cutlery, and glassware. Control breakage and loss through proper handling procedures and staff training. Monitor and manage stewarding department budget, including chemical and supply costs. Conduct regular stock counts and coordinate replenishment/purchasing with procurement. Waste Management<br>Oversee proper segregation, storage, and disposal of kitchen waste and recyclables. Ensure compliance with local waste management and environmental regulations. Implement sustainability initiatives (e.g., grease trap management, recycling programs). Health, Safety & Compliance<br>Ensure compliance with occupational health and safety standards (OSHA or local equivalent). Maintain Material Safety Data Sheets (MSDS) for all chemicals used. Conduct safety training, including proper chemical handling and machine operation. Lead or participate in health/safety audits and regulatory inspections. Cross-Departmental Coordination<br>Liaise with Culinary, F&B Service, Banquets, and Purchasing teams to ensure smooth BOH operations. Support event and banquet operations with adequate stewarding coverage. Communicate equipment needs, shortages, or operational issues to relevant department heads. Administrative Duties<br>Prepare and manage staff schedules, payroll input, and attendance records. Maintain records of equipment maintenance, chemical usage, and inventory counts. Prepare reports on department performance, costs, and improvement initiatives.<br><br><br><br>Skills, Knowledge and Expertise<br><br>Minimum 3–5 years of experience in stewarding, kitchen operations, or BOH management. Prior managerial experience in a 5-star luxury hotel operation is preferred. Strong leadership and team management skills Knowledge of sanitation standards, HACCP, and food safety regulations Inventory and cost control management Problem-solving and ability to work under pressure Strong organizational and time-management skills Effective communication across departments Familiarity with dishwashing/warewashing equipment and chemical handling Basic computer literacy (scheduling, inventory, email/reporting systems).<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.<br><br>Kempinski Hotel Mall of the Emirates<br><br>A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski’s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.

<strong>Job Description<br><br></strong>A Restaurant Manager at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury property, is responsible for leading all aspects of operations across Peacock Alley, the Cigar Lounge and Waqud operations to deliver exceptional, refined and personalized guest experiences. The role oversees the performance of multiple luxury food and beverage venues, ensuring the highest standards of service excellence, team engagement, operational efficiency, and financial results. Working closely with the Director of Food &amp; Drinks, the Restaurant Manager drives guest satisfaction, revenue growth, and brand excellence through effective leadership, innovation while ensuring Waldorf Astoria and Forbes Travel Guide Standards.<br><br><strong>Responsibilities<br><br></strong><strong>What will I be doing? <br><br></strong><strong>Responsibilities<br><br></strong>As a Restaurant Manager, the primary purpose of this role is to lead and oversee the day-to-day operations of Peacock Alley, the Cigar Lounge and Waqud Café, ensuring the delivery of exceptional food, beverage, and service experiences while maximizing guest satisfaction, team performance, and profitability.Specifically, you will be responsible for:<br><br><ul><li>Commercial Performance</li><li> Achieve the business plan and financial objectives for the venues, balancing revenue growth, profitability, guest satisfaction, and team engagement.</li><li> Partner with the Commercial, Marketing, Revenue and Culinary teams to develop and execute marketing initiatives, promotions, and seasonal activations that increase guest traffic and revenue.</li><li> Manage venue budgets, forecasts, payroll, operating expenses, inventory, and cost controls effectively.</li><li> Review business results regularly, including revenue, covers, labour productivity, guest satisfaction, market share, and profit margins, taking proactive action to improve performance.</li><li> Optimise revenue through effective seating strategies, upselling opportunities, menu engineering, and enhanced guest experiences.</li><li> Identify opportunities to drive incremental revenue through special events, beverage promotions, partnerships, and outlet activations.</li><li> Drive cigar sales and profitability through strong product knowledge, effective upselling, appropriate stock management, and the creation of premium cigar experiences and activations that enhance guest engagement and revenue.</li><li> Excellent Food &amp; Drinks</li><li> Partner with the Executive Chef, venue chefs and Food &amp; Drinks Leadership Team to create innovative menus, drink offerings, Cigar offering, and promotional activities that drive guest engagement and profitability.</li><li> Ensure food and beverage offerings are consistently delivered to luxury standards of quality, presentation, freshness, and service excellence.</li><li> Maintain a strong knowledge of food, wine, spirits, specialty beverages, coffee culture, and premium cigar service.</li><li> Continuously evaluate market trends and guest preferences to enhance menus and experiences.</li><li> Champion Hilton's sustainability initiatives through responsible sourcing, waste reduction, and environmentally conscious operating practices.</li><li> Drive product knowledge and service excellence through ongoing team coaching and training.</li><li> Exceptional Guest Experiences</li><li> Lead the team in delivering Forbes Five-Star and Waldorf Astoria luxury service standards.</li><li> Ensure Team Members provide personalised, intuitive, anticipated and memorable guest experiences at every interaction.</li><li> Develop strong relationships with regular guests, VIPs, residents, and corporate clients to increase guest loyalty and repeat business.</li><li> Review and act on guest feedback, satisfaction scores, and online reviews, implementing improvements where required.</li><li> Resolve guest concerns promptly and professionally, ensuring service recovery exceeds expectations.</li><li> Maintain the highest standards in managing food allergies, dietary requirements, and special requests.</li><li> Enhance the reputation of the outlets through quality service, consistency, and exceptional hospitality.</li><li> Great Working Environment</li><li> Lead, develop, coach, and inspire a high-performing team across Peacock Alley, the Cigar Lounge, and Waqud Café.</li><li> Foster a positive, inclusive, and collaborative working environment where Team Members can thrive and achieve their professional goals.</li><li> Support recruitment, onboarding, training, succession planning, performance management, and recognition initiatives.</li><li> Schedule Team Members efficiently based on forecasted business levels while effectively managing labour costs.</li><li> Conduct regular team briefings, coaching sessions, and performance discussions.</li><li> Build strong working relationships with Culinary, Commercial, Housekeeping, Engineering, Finance, and other hotel departments.</li><li> Maintain high standards of grooming, professionalism, and workplace conduct.</li><li> Day-To-Day Essentials</li><li> Ensure all venues operations comply with health, safety, hygiene, food safety, licensing, and company policies.</li><li> Conduct regular inspections and audits to ensure operational excellence and compliance with luxury brand standards.</li><li> Oversee all opening and closing procedures, including cash handling, financial controls, daily reports, and reconciliations.</li><li> Manage inventory, purchasing, stock control, and cost management in accordance with company guidelines.</li><li> Ensure operational efficiency through effective service delivery, workflow management, and resource allocation.</li><li> Support and coordinate VIP visits, hotel events, promotions, and special activations.</li><li> Monitor competitor activity, industry trends, and market developments to identify opportunities for continuous improvement and innovation.</li><li> Perform any additional duties assigned by the Director of Food &amp; Drinks or Hotel Management.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What are we looking for?<br><br></strong><strong>Skills<br><br></strong>A Restaurant Manager serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following skills and characteristics:<br><br><ul><li> Previous F&amp;D Leadership experience in luxury food &amp; drinks venues and operations.</li><li> Strong beverage knowledge including tea, coffee, cocktails, premium spirits.</li><li> Excellent cigar knowledge and market knowledge about cigar offering in the city.</li><li> Impeccable grooming and professional presentation</li><li> Commercial focus, with a demonstrated ability to achieve revenue growth, manage costs, and deliver business results.</li><li> Inspirational leadership and people management skills, with experience coaching, developing, and motivating high-performing teams.</li><li> Excellent verbal and written communication skills, able to engage effectively with guests, team members, and senior leadership.</li><li> Customer focus, maintaining the highest standards of luxury hospitality and service excellence.</li><li> Effective relationship management skills to build strong partnerships with internal stakeholders, suppliers, and external partners.</li><li> Strategic thinking and problem-solving skills, able to make sound decisions in a fast-paced environment while remaining calm and focused under pressure.</li><li> Strong knowledge of luxury food and beverage operations, financial management, service standards, and operational controls.<br><br></li></ul>It would be advantageous in this position for you to demonstrate the following capabilities:<br><br><ul><li> Previous experience in luxury lounges, cafés, afternoon tea concepts, cigar lounges, or premium beverage-focused venues</li><li> Solid knowledge of luxury and Forbes Five-Star service standards</li><li> Degree or diploma in Hotel Management or related field<br><br></li></ul><strong>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?<br><br></strong>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>About Addmind<br><br></strong>Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.<br><br>We are seeking an experienced <strong>General Manager</strong> to lead the overall operations and performance of <strong>BE BABEL Dubai</strong>. The ideal candidate <strong>must have proven experience in a senior management role within premium Lebanese, Levantine, or Middle Eastern restaurants</strong>, with a strong track record in operational leadership, team development, guest experience, and commercial performance. The successful candidate must have <strong>native-level Arabic language skills and a strong understanding of Lebanese and Levantine hospitality, dining culture, and clientele</strong>, together with excellent English communication skills. They should be a hands-on and commercially driven leader with the ability to manage a complex restaurant operation, develop high-performing teams, and consistently deliver exceptional service standards. This role requires strong financial awareness, strategic thinking, operational decision-making, and the ability to create an environment where both guests and employees feel valued and engaged.<br><br><strong>About Be Babel<br><br></strong>Be Babel is a modern Lebanese dining concept bringing the heritage and flavours of Lebanon to Dubai. Located at Club Vista Mare on Palm Jumeirah, BeBabel offers progressive Lebanese cuisine in a stylish, contemporary setting, combining exceptional food, warm hospitality, and a vibrant beachfront atmosphere. The concept is an evolution of the renowned Babel brand, offering a more casual-chic and approachable dining experience while maintaining the quality and character of Lebanese cuisine.<br><br><strong>Position Type: Full-Time<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>Restaurant Operations &amp; Management<br><br></strong><ul><li>Oversee the day-to-day operations of BE BABEL, ensuring consistently high standards across all departments.</li><li>Maintain and continuously improve operating, service, quality, and brand standards across the restaurant.</li><li>Ensure all operational procedures, internal controls, and audit requirements are consistently followed.</li><li>Take a visible and hands-on leadership role within the restaurant, particularly during peak service periods.</li><li>Ensure the restaurant is fully prepared for daily operations, special events, VIP visits, and high-volume periods.</li><li>Drive operational efficiency while maintaining the quality and standards expected of a premium dining destination.</li><li>Identify opportunities to improve processes, service delivery, and overall operational performance.</li><li>Stay informed of market developments, industry trends, and competitor activity to identify opportunities for business growth.<br><br></li></ul><strong>Guest Experience &amp; Service Excellence<br><br></strong><ul><li>Ensure every guest receives an exceptional, personalised, and memorable experience.</li><li>Maintain a strong presence on the floor and actively engage with guests, VIPs, and key clientele.</li><li>Ensure service standards, food quality, presentation, ambience, and overall guest experience consistently meet expectations.</li><li>Monitor guest feedback and ensure complaints and service issues are resolved promptly and professionally.</li><li>Build strong relationships with returning guests, VIPs, key accounts, and other important stakeholders.</li><li>Create a guest-first culture across the restaurant and ensure the management team consistently leads by example.</li><li>Identify opportunities to enhance the guest journey and increase guest satisfaction, loyalty, and repeat business.<br><br></li></ul><strong>Commercial &amp; Financial Performance<br><br></strong><ul><li>Take overall responsibility for the restaurant's commercial performance and achievement of agreed financial targets.</li><li>Monitor sales, revenue, profitability, labour costs, food and beverage costs, stock, wastage, and GP performance.</li><li>Manage and control departmental expenditure within agreed budgets.</li><li>Analyse financial and operational performance and implement corrective actions where required.</li><li>Work closely with the Operations Director and senior management to develop strategies to maximise revenue and profitability.</li><li>Identify opportunities to increase sales, average spend, guest frequency, and overall commercial performance.</li><li>Monitor actual performance against budgets, forecasts, and agreed business targets.</li><li>Support the development and execution of events, marketing initiatives, partnerships, and other revenue-generating opportunities.<br><br></li></ul><strong>Strategy &amp; Business Development<br><br></strong><ul><li>Collaborate with the Operations Director to develop and implement operational strategies aligned with business objectives.</li><li>Translate business strategies into clear operational plans and ensure effective execution by the management team.</li><li>Monitor and report on operational performance, business opportunities, challenges, and development plans.</li><li>Conduct regular competitor analysis and maintain a strong understanding of BE BABEL's position within the Dubai dining market.</li><li>Identify opportunities for business improvement, innovation, and change.</li><li>Work closely with internal departments to ensure operational objectives and priorities are clearly understood and delivered.</li><li>Contribute to projects and initiatives designed to support the continued growth and development of the venue.<br><br></li></ul><strong>Team Leadership &amp; Development<br><br></strong><ul><li>Lead, motivate, coach, and develop the management team and wider restaurant team.</li><li>Develop a strong culture of accountability, ownership, teamwork, and excellence.</li><li>Support the recruitment and selection of key team members and Department Heads.</li><li>Identify training and development opportunities and support the professional growth of employees.</li><li>Monitor staffing levels, payroll, and labour costs to ensure appropriate manning in line with operational requirements.</li><li>Review staff rosters and ensure appropriate staffing levels are maintained across all operating periods.</li><li>Provide guidance and support on performance management, disciplinary, and grievance matters.</li><li>Champion employee engagement initiatives and foster a positive and inclusive working environment.</li><li>Build a strong succession pipeline and develop future leaders within the business.<br><br></li></ul><strong>Reporting &amp; Business Analysis<br><br></strong><ul><li>Prepare and present regular operational and financial updates to the Operations Director and Company Directors.</li><li>Monitor and report on sales and financial targets, including actual versus forecast performance.</li><li>Provide regular updates on staffing, manning, recruitment, promotions, and employee-related matters.</li><li>Report on stock, GP, wastage, maintenance, and other key operational indicators.</li><li>Monitor and report on marketing, PR initiatives, events, and commercial activities.</li><li>Ensure accurate and timely reporting of operational issues, opportunities, and development plans.</li><li>Use business and operational data to identify trends, opportunities, and areas requiring improvement.<br><br></li></ul><strong>Hygiene, Safety &amp; Security<br><br></strong><ul><li>Ensure full compliance with health, safety, food safety, hygiene, and security standards.</li><li>Ensure all employees follow personal and workplace hygiene procedures consistently.</li><li>Ensure first aid and emergency procedures are communicated, understood, and followed.</li><li>Identify and address hazardous situations promptly to maintain a safe environment for guests and employees.</li><li>Ensure security procedures are effectively communicated and implemented to minimise risk and prevent incidents.</li><li>Ensure the restaurant, facilities, equipment, and working environment are maintained to the required standards.</li><li>Oversee the maintenance of restaurant equipment and ensure any issues are addressed promptly.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Minimum 7–10 years of experience in a similar General Manager, Restaurant General Manager, or senior F&amp;B leadership role, with proven experience within premium Lebanese, Levantine, or Middle Eastern restaurants.</li><li>Native-level Arabic speaker with strong familiarity with Lebanese and Levantine culture, hospitality, dining concepts, and clientele.</li><li>Proven experience managing the overall operations of a high-volume or premium restaurant.</li><li>Strong track record in managing commercial performance, budgets, labour costs, stock, GP, and operational KPIs.</li><li>Proven experience leading, developing, and motivating large and diverse hospitality teams.</li><li>Bachelor's Degree in Hospitality Management, Business Administration, or a related field.</li><li>Strong understanding of restaurant operations, service standards, guest experience, and F&amp;B best practices.</li><li>Proficient in Microsoft Office tools and POS systems.</li><li>Strong commercial awareness with the ability to analyse business performance and identify opportunities for improvement.</li><li>Excellent communication, leadership, organisational, and decision-making skills.</li><li>Fluent English with strong written and verbal communication skills.</li><li>UAE/Dubai hospitality experience is preferred.</li><li>Flexibility to work evenings, weekends, public holidays, and extended hours as required by the business.</li><li>Must be currently based in Dubai.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Opportunity to work with one of the region's leading hospitality and lifestyle groups.</li><li>Dynamic, collaborative, and multicultural work environment.</li><li>Exposure to high-profile brands, venues, and events across the MENA region.</li><li>Career growth and professional development opportunities.<br><br></li></ul><strong>Join Us<br><br></strong>If you are a driven and commercially focused hospitality leader with a passion for exceptional Lebanese dining experiences, team development, and premium restaurant operations, we would love to hear from you.<br><br>Apply now and become part of the Addmind journey.

<h1>Accountant</h1><h2>Job Summary</h2><p>We are looking for a competent, detail-oriented, and experienced <strong>Accountant</strong> to manage the company’s day-to-day accounting and financial activities.<br></p><p>The Accountant will be responsible for maintaining accurate financial records, preparing financial statements and management reports, handling accounts payable and receivable, performing bank reconciliations, supporting taxation and audit activities, managing month-end and year-end closing, and ensuring compliance with applicable accounting standards and company procedures.</p><p>The ideal candidate should have strong practical accounting knowledge and be capable of independently handling the full accounting cycle and serving as a reliable point of contact for routine accounting and financial matters.<br></p><h2>Key Responsibilities</h2><ul><li><p>Record, verify, allocate, post, and reconcile financial transactions.</p></li><li><p>Maintain accurate books of accounts, journals, ledgers, and supporting schedules.</p></li><li><p>Manage <strong>accounts payable and accounts receivable</strong>.</p></li><li><p>Prepare supplier payments and monitor outstanding payables.</p></li><li><p>Issue and record customer invoices and monitor outstanding receivables.</p></li><li><p>Follow up on overdue accounts and maintain proper aging reports.</p></li><li><p>Perform daily, weekly, and monthly <strong>bank reconciliations</strong>.</p></li><li><p>Investigate and resolve differences between bank statements and accounting records.</p></li><li><p>Maintain the <strong>general ledger</strong> and ensure all transactions are correctly classified.</p></li><li><p>Prepare journal entries, accruals, prepayments, provisions, depreciation, and adjustments.</p></li><li><p>Support and complete <strong>month-end and year-end closing</strong> activities.</p></li><li><p>Prepare trial balances and supporting accounting schedules.</p></li><li><p>Prepare monthly, quarterly, and annual <strong>financial statements</strong>, including:</p><ul><li><p>Balance Sheet</p></li><li><p>Income Statement / Profit and Loss Statement</p></li><li><p>Cash Flow Statement</p></li><li><p>Changes in Equity</p></li><li><p>Supporting schedules and reconciliations</p></li></ul></li><li><p>Prepare management accounting reports and financial summaries.</p></li><li><p>Analyze revenues, expenses, margins, costs, and variances.</p></li><li><p>Monitor company expenses and identify unusual or unnecessary expenditure.</p></li><li><p>Assist management with budgeting and financial forecasting.</p></li><li><p>Prepare budget-versus-actual reports and explain significant variances.</p></li><li><p>Assist with cash-flow planning and monitoring.</p></li><li><p>Maintain fixed asset registers and calculate depreciation.</p></li><li><p>Maintain schedules for loans, advances, deposits, accruals, provisions, and other balance-sheet accounts.</p></li><li><p>Handle intercompany transactions and reconciliations where applicable.</p></li><li><p>Prepare and maintain proper supporting documentation for all accounting transactions.</p></li><li><p>Ensure proper filing and retention of invoices, vouchers, receipts, bank documents, contracts, and financial records.</p></li></ul><h2><br>Taxation &amp; Statutory Compliance</h2><ul><li><p>Assist with preparation and submission of applicable <strong>tax returns and tax-related reports</strong>.</p></li><li><p>Handle tax calculations, tax settlements, withholding taxes, VAT or other applicable indirect taxes where required.</p></li><li><p>Maintain supporting documentation for tax filings.</p></li><li><p>Reconcile tax accounts with accounting records.</p></li><li><p>Coordinate with tax consultants and relevant authorities when required.</p></li><li><p>Assist with tax audits, assessments, and regulatory inquiries.</p></li><li><p>Ensure accounting records comply with applicable laws, regulations, and statutory requirements.</p></li></ul><h2><br>Audit Responsibilities</h2><ul><li><p>Prepare schedules and supporting documentation for <strong>internal and external audits</strong>.</p></li><li><p>Liaise with auditors and respond to audit queries.</p></li><li><p>Assist in resolving audit findings and implementing recommendations.</p></li><li><p>Ensure proper financial documentation and controls are maintained throughout the year.</p></li><li><p>Support management in maintaining audit-ready accounting records.</p></li></ul><h2><br>Financial Controls &amp; Procedures</h2><ul><li><p>Follow and maintain established accounting policies and procedures.</p></li><li><p>Assist in developing and improving accounting processes and internal controls.</p></li><li><p>Identify accounting errors, weaknesses, or inefficiencies and recommend corrective actions.</p></li><li><p>Ensure proper authorization and documentation of financial transactions.</p></li><li><p>Support segregation of duties and other financial control procedures.</p></li><li><p>Monitor compliance with company financial policies.</p></li><li><p>Recommend improvements to accounting systems, reporting processes, and financial procedures.</p></li></ul><h2><br>Banking &amp; Treasury Support</h2><ul><li><p>Prepare bank reconciliations and monitor bank balances.</p></li><li><p>Prepare payment instructions and supporting documents.</p></li><li><p>Maintain banking records and transaction schedules.</p></li><li><p>Monitor cash availability and upcoming payment obligations.</p></li><li><p>Assist with cash-flow forecasts.</p></li><li><p>Coordinate with banks regarding routine banking transactions when required.</p></li><li><p>Maintain records relating to bank charges, transfers, deposits, guarantees, and other banking transactions.</p></li></ul><h2><br>Accounting Systems &amp; Data Management</h2><ul><li><p>Enter and maintain accounting information accurately in the company's accounting or ERP system.</p></li><li><p>Ensure accounting system balances agree with supporting documentation.</p></li><li><p>Maintain proper chart of accounts and transaction classifications.</p></li><li><p>Assist with accounting system implementation, upgrades, or process improvements where required.</p></li><li><p>Prepare financial data and reports using Excel and accounting software.</p></li><li><p>Ensure financial data is properly backed up, organized, and accessible to authorized personnel.</p></li></ul><p></p><h2>Required Accounting Knowledge</h2><p>The candidate should have strong knowledge and practical experience in:</p><ul><li><p>General accounting</p></li><li><p>Bookkeeping</p></li><li><p>General ledger accounting</p></li><li><p>Accounts payable</p></li><li><p>Accounts receivable</p></li><li><p>Bank reconciliation</p></li><li><p>Cash and bank management</p></li><li><p>Journal entries</p></li><li><p>Trial balance preparation</p></li><li><p>Accruals and prepayments</p></li><li><p>Provisions</p></li><li><p>Fixed asset accounting</p></li><li><p>Depreciation</p></li><li><p>Revenue and expense recognition</p></li><li><p>Financial statement preparation</p></li><li><p>Month-end closing</p></li><li><p>Year-end closing</p></li><li><p>Tax accounting</p></li><li><p>Tax settlement</p></li><li><p>VAT and withholding tax, where applicable</p></li><li><p>Budgeting</p></li><li><p>Forecasting</p></li><li><p>Cash-flow preparation</p></li><li><p>Financial analysis</p></li><li><p>Expense control</p></li><li><p>Cost accounting fundamentals</p></li><li><p>Audit preparation</p></li><li><p>Internal controls</p></li><li><p>Accounting policies and procedures</p></li><li><p>Financial documentation and record keeping</p></li><li><p>Balance-sheet reconciliations</p></li><li><p>Supplier and customer reconciliations</p></li><li><p>Intercompany reconciliations</p></li><li><p>Payroll accounting fundamentals</p></li><li><p>Inventory accounting fundamentals</p></li><li><p>Foreign currency transactions and exchange differences, where applicable</p></li><li><p>Financial reporting standards and accounting principles<br></p></li></ul><h2>Accounting Standards</h2><p>The candidate should have a good working knowledge of:</p><ul><li><p><strong>Generally Accepted Accounting Principles (GAAP)</strong></p></li><li><p>Applicable local accounting standards</p></li><li><p><strong>IFRS</strong>, where applicable</p></li><li><p>Revenue recognition principles</p></li><li><p>Expense recognition and matching principles</p></li><li><p>Asset and liability classification</p></li><li><p>Financial statement presentation</p></li><li><p>Basic internal control and audit principles</p></li></ul><h2><br><br></h2><p></p><p><strong>Requirements</strong></p><h2>Required Qualifications</h2><ul><li><p>Bachelor's degree in <strong>Accounting, Finance, Commerce, Business Administration, or a related field</strong>.</p></li><li><p>Professional accounting qualification such as <strong>ACCA, CMA, CPA, CA, CIMA, or equivalent</strong> is preferred.</p></li><li><p>Relevant practical accounting experience.</p></li><li><p>Previous experience with an international accounting firm or <strong>Big Four firm</strong> will be considered an advantage.</p></li><li><p>Experience working in a commercial, trading, industrial, logistics, energy, engineering, or service business will be an advantage.</p></li><li><p>Experience handling full-cycle accounting independently is strongly preferred.</p></li></ul><h2><br>Microsoft Excel Skills</h2><p>Strong Microsoft Excel skills are essential, including practical knowledge of:</p><ul><li><p>VLOOKUP</p></li><li><p>XLOOKUP</p></li><li><p>HLOOKUP</p></li><li><p>Pivot Tables</p></li><li><p>INDEX and MATCH</p></li><li><p>IFERROR</p></li><li><p>Conditional formatting</p></li><li><p>Data validation</p></li><li><p>Sorting and filtering</p></li><li><p>Text functions</p></li><li><p>Date functions</p></li><li><p>Reconciliation worksheets</p></li><li><p>Financial schedules</p></li><li><p>Data cleaning</p></li><li><p>Basic charts and reporting</p></li><li><p>Importing and organizing financial data</p></li></ul><p><br>The candidate should be comfortable working with large Excel files and using Excel to perform reconciliations, analysis, reporting, and financial calculations.</p><h2><br>Accounting Software &amp; ERP Skills</h2><p>Experience with one or more accounting or ERP systems is preferred.</p><h2><br>Analytical Skills</h2><p>The Accountant should be able to:</p><ul><li><p>Analyze financial transactions and identify discrepancies.</p></li><li><p>Reconcile multiple sources of financial information.</p></li><li><p>Investigate unusual account balances.</p></li><li><p>Identify accounting errors and correct them.</p></li><li><p>Analyze costs and expenses.</p></li><li><p>Understand financial trends.</p></li><li><p>Prepare variance analysis.</p></li><li><p>Interpret financial statements.</p></li><li><p>Identify potential financial risks.</p></li><li><p>Provide accurate financial information to management.</p></li></ul><h2><br>Communication &amp; Coordination Skills</h2><p>The candidate should have:</p><ul><li><p>Good written and verbal communication skills.</p></li><li><p>Ability to communicate financial information clearly.</p></li><li><p>Ability to coordinate with management, employees, suppliers, customers, banks, auditors, consultants, and government authorities.</p></li><li><p>Ability to respond professionally to accounting and financial queries.</p></li><li><p>Ability to prepare clear financial reports and supporting explanations.</p></li><li><p>Good English communication skills.</p></li></ul><h2><br>Organizational Skills</h2><p>The candidate must be able to:</p><ul><li><p>Work independently with limited supervision.</p></li><li><p>Manage multiple accounting tasks simultaneously.</p></li><li><p>Prioritize work according to deadlines.</p></li><li><p>Maintain organized accounting records.</p></li><li><p>Meet monthly reporting deadlines.</p></li><li><p>Handle confidential financial information responsibly.</p></li><li><p>Maintain accurate documentation.</p></li><li><p>Work under pressure during month-end, year-end, audit, and tax periods.</p></li></ul><h2><br>Essential Requirements</h2><p>The candidate must have strong hands-on experience in:</p><ul><li><p><strong>Bank reconciliation</strong></p></li><li><p><strong>Accounts payable and accounts receivable</strong></p></li><li><p><strong>General ledger accounting</strong></p></li><li><p><strong>Financial statement preparation</strong></p></li><li><p><strong>Tax calculation and tax settlement</strong></p></li><li><p><strong>Month-end and year-end closing</strong></p></li><li><p><strong>Audit preparation and coordination</strong></p></li><li><p><strong>Advanced Microsoft Excel</strong></p></li><li><p><strong>Accounting software or ERP systems</strong></p></li><li><p><strong>Balance-sheet reconciliations</strong></p></li><li><p><strong>Financial reporting</strong></p></li><li><p><strong>Maintaining accurate accounting records and supporting documentation</strong></p></li></ul><p><br></p>

Hotel <br><br>The Lana<br><br> Division & Department <br><br>Food & Beverage - Restaurant<br><br> Job Title <br><br>Restaurant Supervisor - Riviera by Jean Imbert<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As a Restaurant Supervisor at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Annual Flight Allowance Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for spearheading the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience. You’ll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Restaurant Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy. You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses. By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service. During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings. Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation. In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.<br><br>The items shared are the essence of a day in the life of a Restaurant Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times. You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You are passionate about our industry and are aware of all the latest F&B trends and developments around the world. English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French or Spanish are highly desirable. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for ultra-luxury hotels and restaurants in the Middle East.<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai

Build Surfbase Clubhouse at Cityland Mall into a profitable, stylish surf destination: specialty coffee, a surf and lifestyle store, e-commerce and delivery, community events, and membership pre-sales. The main wave, training pools and thermal area are not open yet, so the Welcome Zone must attract an audience and generate revenue on its own.<br>This is a founding operator role for someone energetic, commercially minded and hands-on. You will have freedom to shape the space and the business, with direct founder access and meaningful upside from the profit you create.<br>WHAT YOU WILL OWN• The full site P&L: revenue, contribution profit, costs, cash control, stock and weekly reporting• Daily café and retail operations, service standards and team scheduling• Coffee concept and menu: suppliers, recipes, cost cards, pricing, quality and waste• Surf and lifestyle assortment: sourcing, wholesale, consignment, dropship, own merchandise and visual merchandising• Shopify and e-commerce: product pages, pricing, stock, fulfilment, delivery, conversion, AOV and repeat sales• CRM, email, Whats App, Meta and Google campaigns with measurable economics• Four commercially meaningful community events per month, including one flagship event, with a budget and post-event results• Mall coordination, operational accounts and connections, reporting deadlines, licences and compliance checklists, working with our lawyer and accountant• The atmosphere of the space: surf vibe, styling, lighting, sound, small details and Instagram-worthy customer moments• Partnerships with coffee, surf, fashion, fitness, outdoor and Dubai lifestyle brands<br>WHAT WE NEED• You have personally operated or built a café, store, hospitality, lifestyle, e-commerce or community business• You can explain real numbers you owned: revenue, gross margin, contribution profit, stock turn, AOV, conversion, CAC or waste• You are obsessed with good coffee and understand what makes customers return• You have strong taste and can make a space and product range feel coherent, warm and unmistakably Surfbase• You understand or actively participate in surf, board-sports, beach or outdoor culture• You work with your own hands and do not need a large team to start• You are comfortable selling, negotiating with suppliers and solving operational problems• Fluent working English; ready to work on site and when the business needs it, including weekends• Currently in the UAE and able to start quickly<br>AI & AUTOMATIONYou will use AI as a daily operating tool for supplier and competitor research, sales and stock analysis, SOPs, reporting, CRM, content and simple automations. You must verify financial, legal, licensing and food-compliance information against primary sources and with the company lawyer or accountant. You remain responsible for every final decision and never treat unverified AI output as fact.<br>COMPENSATION• AED 5,000–6,000 monthly fixed, depending on experience• Uncapped monthly profit share: 5% of contribution profit, plus an additional 10% of the portion above AED 100,000• Contribution profit is measured after cost of goods, delivery and payment fees, packaging, waste, direct venue payroll and direct event costs; rent and central overhead are excluded• Employment visa and medical insurance• Duty coffee, employee discount and annual leave under UAE law• Six-month probation under UAE law<br>FIRST 90 DAYS• 30 days: operational audit completed; mall and compliance calendar restored; P&L dashboard live; supplier terms agreed; 40–60 opening SKUs selected; 12–15 item coffee menu with cost cards; first events and membership funnel planned• 60 days: café/store and online channels trading; delivery live; CRM operating; first partner events completed; actual sales and demand data driving decisions• 90 days: credible run-rate toward AED 100,000 monthly contribution profit; margins and stock under control; bestsellers identified; weak products stopped; scaling plan agreed<br>HOW TO APPLYApply with your CV and answer these questions:1. What business or revenue stream did you personally build, and what were the real numbers?2. Which P&L metrics did you own?3. What coffee, retail or e-commerce operation have you run?4. What four events would you launch in the first month at Surfbase?5. How would you reach the first AED 100,000 in monthly revenue?6. Where and when did you last surf or take part in a board, beach or outdoor activity?7. Give one example of using AI: what did it produce, how did you verify it, what did you correct and what result followed?8. Are you in the UAE, what is your visa status, and when can you start?9. Does AED 5,000–6,000 fixed plus the stated uncapped profit share work for you?<br>Surfbase · Cityland Mall, Dubai, UAE