Pharmacist Assistant Jobs in UAE
8299 Jobs Found
<p>LLM Solution Design & Development</p><ul><li><p>Architect and deliver production-ready LLM applications, including conversational agents, intelligent assistants, and RAG pipelines with advanced retrieval and re-ranking.</p></li><li><p>Build multi-agent systems using <strong>Lang Chain, Lang Graph, Auto Gen, or Crew AI</strong>; apply prompt engineering techniques to optimize model performance.</p></li><li><p>Integrate LLM solutions with enterprise systems via REST APIs and event-driven architectures.</p></li></ul><p>Model Fine-Tuning & Optimization</p><ul><li><p>Lead fine-tuning (LoRA, QLoRA, instruction tuning) and benchmark foundation models such as <strong>Open AI, Mistral, Llama, and Gemini</strong> for specific use cases.</p></li><li><p>Optimize for latency, cost, and throughput; design evaluation frameworks to measure accuracy, hallucination, and safety.</p></li></ul><p>Agentic AI & Workflow Automation</p><ul><li><p>Design agentic workflows with tool use, memory management, planning loops, and human-in-the-loop controls.</p></li><li><p>Build AI-driven automation pipelines across structured and unstructured enterprise data sources.</p></li></ul><p>Vector Databases & Knowledge Infrastructure</p><ul><li><p>Design and manage vector stores (Pinecone, Weaviate, Qdrant, FAISS, or <strong>PG Vector</strong>) with semantic and hybrid search strategies.</p></li><li><p>Maintain knowledge bases powering enterprise AI applications, ensuring accuracy and freshness of indexed content.</p></li></ul><p>Technical Leadership & Mentoring</p><ul><li><p>Guide and review the work of associate-level engineers; contribute to reusable frameworks and internal engineering standards.</p></li><li><p>Lead client workshops, technical discovery sessions, and proof-of-concept demonstrations; produce clear solution design documentation.</p></li></ul><p>Trend Monitoring & Innovation</p><ul><li><p>Evaluate emerging LLMs, multimodal models, and local inference runtimes; prototype new tools and share findings with the team.</p></li><li><p>Contribute to Beinex thought leadership through internal knowledge-sharing sessions, technical write-ups, or industry presentations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years of professional experience in AI Engineering, Machine Learning, or Applied NLP, with at least 2 years focused on LLMs and Generative AI.</p></li><li><p>Strong proficiency in Python and experience with <strong>Hugging Face Transformer Library, Lang Chain, Lang Graph, Fast API, and PyTorch</strong>.</p></li><li><p>Deep practical knowledge of LLM fine-tuning, prompt engineering, RAG pipeline design, and agentic AI development.</p></li><li><p>Hands-on experience with vector databases such as Pinecone, Weaviate, Qdrant, FAISS, or <strong>PG Vector</strong>, along with embedding models.</p></li><li><p>Proven ability to deploy and productionize AI solutions in AWS, Azure, or GCP using Docker and Kubernetes.</p></li><li><p>Experience integrating AI solutions with enterprise platforms through REST APIs, webhooks, or event-driven architectures.</p></li><li><p>Strong understanding of responsible AI principles, including hallucination mitigation, output evaluation, content safety, and model governance.</p></li><li><p>Excellent communication skills with the ability to explain complex technical concepts to both technical and business stakeholders.</p></li><li><p>Demonstrated ability to independently lead AI projects from solution design through production deployment.</p></li></ul><p>Preferred Certifications</p><ul><li><p>AWS Certified Machine Learning – Specialty, Azure AI Engineer, GCP Professional Machine Learning Engineer, or equivalent cloud AI/ML certification.</p></li><li><p>Deep Learning Specialization.</p></li><li><p>LLM Engineering or Generative AI certifications from recognized learning platforms such as <strong>Hugging Face, DeepLearning AI, or Databricks</strong>.</p></li><li><p>Certified Kubernetes Application Developer (CKAD) is an added advantage.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Location:</strong> Al Ain, UAE<br><strong>Industry:</strong> University Healthcare Services (24-Hour Medical Clinic)<br><strong>Working Hours:</strong> 60 hours per week (Rotational Day & Night Shifts)</span></span></p><br><span><strong><span>Job Summary</span></strong></span><p><span><span>Via Medica International Healthcare is seeking a highly skilled <strong>Medical Coder cum Insurance Coordinator</strong> to join our healthcare team in Al Ain. The successful candidate will be responsible for accurate medical coding, insurance claims processing, billing coordination, and regulatory compliance to ensure timely reimbursement and adherence to UAE healthcare standards. The role will be based on-site at the university clinic and will report to the Via Medica International Healthcare office as required.</span></span></p><br><span><strong><span>Key Responsibilities</span></strong></span><ul><li><span><span>Assign accurate medical codes using <strong>ICD-10-AM</strong>, <strong>Current Procedural Terminology (CPT)</strong>, and other applicable healthcare coding standards.</span></span></li><li><span><span>Prepare, submit, monitor, and follow up on insurance claims through <strong>eClaimLink</strong>, <strong>Daman</strong>, <strong>Thiqa</strong>, and other approved Abu Dhabi insurance providers.</span></span></li><li><span><span>Coordinate with insurance companies regarding claim approvals, rejections, resubmissions, and reimbursement status.</span></span></li><li><span><span>Maintain accurate, confidential medical billing records and Electronic Health Records (EHR).</span></span></li><li><span><span>Liaise with physicians, nurses, reception staff, and other clinic personnel to ensure complete and accurate clinical documentation.</span></span></li><li><span><span>Review documentation to ensure coding accuracy and compliance with insurance requirements.</span></span></li><li><span><span>Assist in applying for insurance network participation when required.</span></span></li><li><span><span>Generate periodic medical coding, billing, insurance, and operational reports for clinic leadership and the Corporate HSE, HR, and Finance Departments.</span></span></li><li><span><span>Ensure compliance with <strong>Department of Health – Abu Dhabi (DOH)</strong>, <strong>UAE Ministry of Health (MOH)</strong>, <strong>NRC/IAEA</strong> requirements (where applicable), and internal corporate policies and healthcare protocols.</span></span></li><li><span><span>Support internal quality audits and external regulatory inspections by maintaining accurate documentation and records.</span></span></li><li><span><span>Identify coding and billing discrepancies and recommend corrective actions to improve claim acceptance and revenue cycle efficiency.</span></span></li><li><span><span>Maintain the highest standards of professionalism, confidentiality, and ethical conduct at all times.</span></span></li></ul><strong><span><span>Qualifications</span></span></strong><ul><li><span><span>Bachelor's Degree or Diploma in Health Information Management, Medical Coding, Nursing, Pharmacy, or another relevant healthcare discipline.</span></span></li><li><span><span>Minimum <strong>3–5 years of experience</strong> as a Medical Coder within a hospital, healthcare facility, or occupational health clinic.</span></span></li><li><span><span>Valid <strong>AAPC</strong> certification (e.g., CPC) is mandatory.</span></span></li><li><span><span>Certified in <strong>ICD-10-AM</strong> medical coding.</span></span></li><li><span><span>Current <strong>Basic Life Support (BLS)</strong> certification.</span></span></li><li><span><span>Infection Control certification is required.</span></span></li><li><span><span>Strong knowledge of UAE health insurance regulations and claims processes.</span></span></li><li><span><span>Hands-on experience with <strong>eClaimLink</strong>, <strong>Daman</strong>, <strong>Thiqa</strong>, and other Abu Dhabi insurance platforms.</span></span></li><li><span><span>Experience using Electronic Health Record (EHR/EMR) systems.</span></span></li><li><span><span>Proficient in Microsoft Office applications, particularly Excel and Outlook.</span></span></li><li><span><span>Excellent analytical, organizational, and communication skills.</span></span></li><li><span><span>Ability to work independently while collaborating effectively with multidisciplinary healthcare teams.</span></span></li></ul><strong><span><span>What We Offer</span></span></strong><ul><li><span><span>Salary is based on experience and qualifications.</span></span></li><li><span>Ticket Allowance</span></li><li><span>Paid Annual Leave</span></li><li><span>Comprehensive Health Insurance coverage</span></li><li><span><span>Opportunity to work in a reputable university healthcare environment providing 24-hour medical services.</span></span></li><li><span><span>Professional, collaborative, and supportive work environment.</span></span></li><li><span><span>Career growth and continuous learning opportunities.</span></span></li></ul> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Job Role:</strong></span> The position is responsible to lead and oversee the Quality Assurance Compliance team in ensuring that all operations comply with <strong>cGMP, GDP, ISO, and regulatory requirements</strong>. The QA Compliance Process lead is responsible for supervising quality system activities, managing audits and inspections, and driving continuous improvement initiatives to maintain a high standard of quality compliance across the organization.</p><br> <p><span><strong>Duties & Responsibilities:</strong></span></p><br> <p><strong>Quality System Oversight</strong></p><br>
<ul>
<li>Lead and manage daily QA compliance operations, ensuring adherence to company and regulatory requirements.</li>
<li>Oversee the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).</li>
<li>Supervise review and closure of deviations, CAPAs, change controls, and risk assessments.</li>
<li>Ensure quality system data is analysed, trended, and reported through compliance KPIs and management reviews.</li>
</ul> <p><strong>Audits and Inspections</strong></p><br>
<ul>
<li>Plan, coordinate, and lead internal audits and self-inspections according to the annual audit schedule.</li>
<li>Prepare the organization for regulatory inspections and customer audits, coordinate responses and follow-up on findings.</li>
<li>Review and approve audit reports and ensure timely and effective implementation of corrective and preventive actions (CAPAs).</li>
</ul> <p><strong>Documentation and Records Management</strong></p><br>
<ul>
<li>Supervise the control, review, and approval of SOPs, quality manuals, and other controlled documents.</li>
<li>Ensure compliance with Good Documentation Practices (GDP) and manage document lifecycle from issuance to archival.</li>
<li>Support departments in documentation compliance and timely updates of controlled procedures.</li>
</ul> <p><strong>Training and Team Leadership</strong></p><br>
<ul>
<li>Lead, coach, and develop the QA Compliance team, ensuring adequate training and competency development.</li>
<li>Conduct and facilitate GMP and compliance-related training sessions for staff across departments.</li>
<li>Foster a quality culture that emphasizes compliance, accountability, and continuous improvement.</li>
</ul> <p><strong>Continuous Improvement and Risk Management</strong></p><br>
<ul>
<li>Lead or participate in quality improvement and risk management projects.</li>
<li>Identify compliance gaps and propose systematic solutions.</li>
<li>Ensure proper implementation of data integrity principles (ALCOA+) across all quality systems.</li>
</ul> <p><strong>Environmental, Health and Safety Responsibilities</strong></p><br>
<ul>
<li>Follow the company’s Environmental Management System (ISO 14001:2015) and HSE policies in daily work.</li>
<li>Actively minimize environmental impacts, maintain a safe workplace, and handle tasks responsibly (e.g. proper disposal of waste, safe use of equipment).</li>
<li>Report hazards, non-conformities, or environmental issues to supervisors and support continual improvement initiatives.</li>
</ul> <p><strong><u>Qualification/Functional Knowledge</u></strong></p><br>
<ul>
<li>Bachelor’s or master’s degree in pharmacy, Chemistry, Biology, Biotechnology, or a related or equivalent field</li>
<li>Minimum 5-10 years of experience in Quality Assurance / Compliance within the pharmaceutical or biotechnology industry, including at least 2–3 years in a supervisory or team leadership role.</li>
<li>Comprehensive understanding of GMP, GDP, and ISO 9001 and ISO 14001 requirements</li>
<li>Strong familiarity with regulatory guidelines (FDA, WHO, EU).</li>
<li>Experience in audits, CAPA, risk management, and QMS systems.</li>
<li>Proficiency in MS Office and electronic QMS platforms.</li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Assistant HSE Engineer</strong></span></span></p><br><p><span><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></span></p><br><p><span><span><strong>The project: </strong></span></span></p><br><p><span><span>Mace is providing project management services on a large mixed-use regeneration development in Abu Dhabi. The site will have commercial workplaces and retail units along with public realm.</span></span></p><br><p><span><span>Supports the HSW team in delivering health, safety and wellbeing activities across assigned projects, applying established technical knowledge to promote Mace’s Safety First value, strengthen compliance and contribute to safe, inclusive and high-performing project environments.</span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br> </p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. </span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence. </span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. </span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. </span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. </span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). </span></span></li><li><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></li></ul><p><span><span><strong>Your responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Support implementation of HSW policies, standards and guidance across the business.</span></span></p><br></li><li><p><span><span>Coordinate inspection and audit schedules, supporting ISO and compliance reviews.</span></span></p><br></li><li><p><span><span>Analyse reports, KPIs, corrective actions and audit outcomes to identify improvements.</span></span></p><br></li><li><p><span><span>Build trusted stakeholder relationships and support mitigation plans aligned to Mace standards.</span></span></p><br></li><li><p><span><span>Shape and mobilise the right expertise, resources and partners to deliver project success.</span></span></p><br></li><li><p><span><span>Lead integrated teams to achieve programme, KPIs and client outcomes.</span></span></p><br></li><li><p><span><span>Manage scope, budgets, risk, change and quality with confidence.</span></span></p><br></li><li><p><span><span>Manage collaboration, innovation and knowledge across Mace.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><ul><li><p><span><span>HSW experience with strong industry interest.</span></span></p><br></li><li><p><span><span>IOSH Managing Safely Level 2 or equivalent.</span></span></p><br></li><li><p><span><span>Willingness to achieve Level 3 Safety Management qualification.</span></span></p><br></li><li><p><span><span>Collaborative, proactive and digitally confident communicator.</span></span></p><br></li><li><p><span><span>Professional membership or equivalent development.</span></span></p><br></li><li><p><span><span>Project delivery experience across property, infrastructure or construction.</span></span></p><br></li><li><p><span><span>Strong commercial, financial and stakeholder skills.</span></span></p><br></li><li><p><span><span>Inclusive leadership with sustainability focus.</span></span></p><br></li></ul><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>#LI-JP1</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.service-now.com/consult?id=kb_article&sysparm_article=KB0012169&table=kb_knowledge&searchTerm=Employee referral policy</span></span></p><br> </div>
Job Description<br><br>WHO ARE WE?<br><br>Data One designs, develops, and operates sustainable AI Factories and data center infrastructure. As part of our continued growth, we are looking for an HR Generalist to support our employees, managers, and day-to-day HR operations.<br><br>YOUR ROLE<br><br>As an HR Generalist, you will be responsible for supporting the full employee lifecycle and ensuring the smooth delivery of day-to-day HR operations.<br><br>You will act as a key point of contact for employees and managers on HR-related matters, maintain accurate HR data within Odoo, and contribute to recruitment, onboarding, employee relations, and site administration.<br><br>HR Administration & Employee Lifecycle<br><br>Manage employee lifecycle administration, including contracts, onboarding documentation, transfers, promotions, and offboarding. Prepare employment contracts, amendments, certificates, and other HR documentation in accordance with company policies and local labor regulations. Maintain accurate, confidential, and up-to-date employee records. Manage leave, absence, and attendance records and follow up on any discrepancies. Support payroll preparation by consolidating and verifying relevant employee information. Ensure compliance with internal HR policies, labor regulations, and audit requirements. Respond to employee questions regarding HR policies, benefits, and administrative procedures. <br><br>Recruitment & Onboarding<br><br>Support hiring managers with job postings, CV screening, and interview coordination. Manage candidate communication throughout the recruitment process. Assist with reference checks and preparation of job offers. Coordinate and facilitate new employee onboarding, including welcome sessions, induction schedules, and required documentation. Work closely with IT, facilities, and department managers to ensure new employees are fully equipped from their first day. Monitor probation periods and follow up on required reviews. <br><br>Site & Office Administration<br><br>Support day-to-day office administration, including supplies, vendors, and facilities-related requests. Coordinate with external service providers, including maintenance, security, cleaning, and catering. Support site health, safety, and compliance requirements. Coordinate logistics for meetings, employee events, and site visits. Support office budget and expense tracking when required. <br><br>Employee Relations & HR Support<br><br>Maintain a visible and approachable HR presence and build strong relationships with employees and managers. Act as a first point of contact for employee concerns and support the resolution or escalation of grievances and workplace conflicts. Support managers with performance management, disciplinary procedures, and HR policy application. Contribute to employee engagement initiatives and internal communications. Monitor employee sentiment and escalate emerging concerns to the HR Manager. <br><br>HR Reporting & Odoo HRIS<br><br>Maintain accurate employee data within the Odoo HRIS. Conduct regular data quality checks and correct discrepancies. Prepare standard HR reports and dashboards, including headcount, turnover, and absence reporting. Support the HR Manager with ad hoc reporting and data extraction for business and compliance requirements. Bachelor’s degree in Human Resources, Business Administration, or a related field. 2–4 years of experience as an HR Generalist, HR Administrator, or in a similar HR position. Experience working with an HRIS system; experience with Odoo, ADP, Paycom, or Tri Net is a strong advantage. Strong understanding of HR administration processes and local labor regulations. Excellent organizational skills and strong attention to detail. Ability to handle confidential information professionally. Strong interpersonal and communication skills. Ability to manage multiple priorities across HR administration, recruitment, and site operations. Proficiency in Microsoft Office / Google Workspace and confidence working with HRIS and reporting tools. Proactive, hands-on, and service-oriented approach. Proficiency in English, French would be very much appreciated<br><br>Job Details<br><br>Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://dataone.eu/ Job Function: Human Resources (HR) Company Industry/<br><br>Sector: Data Infrastructure and Analytics<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Some careers have more impact than others</p><br><br><br><br><p>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><br><br><br><p>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve business objectives. The Relationship Management role provides dedicated relationship management to a portfolio of multinational corporate customers with accountability for Sales, Risk/credit management, Service and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Credit Risk, Legal & Compliance teams. The remit may range from an area within a country or multiple countries. </p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><br><ul><li>Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.</li><li>Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.</li><li>Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business.</li><li>Collaborate with HSBC Group colleagues across various teams in coverage and product to deliver appropriate needs-based solutions for customers.</li><li>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes.</li><li>Execute a robust growth plan to target new to bank relationships including all facets of originating and executing deals end to end.</li><li>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews.</li><li>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</li><li>Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</li><li>Stay abreast of developments, products and offerings from HSBC, competitors and market changes</li><li>Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client</li><li>Be required to acquire knowledge of product areas and in some geographies may need to hold specific certificates or need membership of a regulatory body <br> </li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><ul><li>Strong experience in corporate banking as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in the UAE.<br>Strong credit and financial analytical skills.</li><li>Comprehensive knowledge & understanding of economic trends and regulatory environment.</li><li>Knowledge of key international corridors, driving growth in the UAE. Sector knowledge is a plus.</li><li>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.</li><li>Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent</li><li>In-depth knowledge of regulations impacting the business and the lending and credit approval process.</li><li>Strong understanding of Investment Banking products, with the ability to identify opportunities.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><p>You’ll achieve more at HSBC. </p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
Position Summary<br><br>The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.<br><br>The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.<br><br>The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation<br><br>The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.<br><br>Key Responsibilities<br><br> Key Result Areas<br><br>Meets or exceeds sales targets within agreed budgets and timeline Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders Implementation of Company’s sale and marketing plan in the assigned territory. Implements territory coverage plan (No. of sales call & Visit frequency) Delivers customer-centric activities in coordination with Line Manager Maintains records system; daily reports, customer profile & marketing feedback reports. Plans work schedules and weekly and monthly timetables. Submits daily & monthly report and CRM reports as per country reporting system. Participate and contribute in all company meetings & present the Territory snapshot Drives increased revenue and profit to achieve the Company’s ambitious growth. Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.<br><br>Territory Development & Strategy Implementation<br><br>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately Stays informed about the important activities of health services in a particular area. Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target. Responsible for ongoing prospecting for new business opportunities.<br><br>Core Competency<br><br>In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership Having strong learning agility to accept , implement new learnings and new changes in the market Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation. Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends Should be calm and composed to work in complex and ambiguous situations You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.<br><br>Qualifications,<br><br>Key Experiences / Functional Knowledge Requirements: <br><br>4 years Bachelor's degree in Pharmacy / Science is mandatory Master’s Degree in Business Administration is highly an advantage. Minimum 2-4 years of experience in the Pharmaceutical industry Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country) Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO
Position Summary<br><br>The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.<br><br>The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.<br><br>The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation<br><br>The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.<br><br>Key Responsibilities<br><br> Key Result Areas<br><br>Meets or exceeds sales targets within agreed budgets and timeline Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders Implementation of Company’s sale and marketing plan in the assigned territory. Implements territory coverage plan (No. of sales call & Visit frequency) Delivers customer-centric activities in coordination with Line Manager Maintains records system; daily reports, customer profile & marketing feedback reports. Plans work schedules and weekly and monthly timetables. Submits daily & monthly report and CRM reports as per country reporting system. Participate and contribute in all company meetings & present the Territory snapshot Drives increased revenue and profit to achieve the Company’s ambitious growth. Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.<br><br>Territory Development & Strategy Implementation<br><br>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately Stays informed about the important activities of health services in a particular area. Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target. Responsible for ongoing prospecting for new business opportunities.<br><br>Core Competency<br><br>In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership Having strong learning agility to accept , implement new learnings and new changes in the market Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation. Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends Should be calm and composed to work in complex and ambiguous situations You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.<br><br>Qualifications,<br><br>Key Experiences / Functional Knowledge Requirements: <br><br>4 years Bachelor's degree in Pharmacy / Science is mandatory Master’s Degree in Business Administration is highly an advantage. Minimum 2-4 years of experience in the Pharmaceutical industry Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country) Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Civil Inspector to join our team in Dubai, United Arab Emirates. As a Civil Inspector, you will play a crucial role in ensuring the quality and compliance of our infrastructure and road projects.</p><br><ul><li>Analyzes applicable codes, standards and project contract documents and monitors construction activities to ensure compliance.</li><li>Provides general inspection on all construction and subcontractor work to assure a safe and workmanlike operation.</li><li>Verifies equipment settings, alignment, testing and energization requirements.</li><li>Be familiar with the project’s detailed drawings, specifications, and health and safety measures together with any associated updates.</li><li>Ensure the contractor/s compliance with the standards and specifications of the contract documents.</li><li>Maintain records of the contractor human and equipment daily resources.</li><li>Undertake all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).</li><li>Liaise and daily follow up with the contractor. This is to ensure the contractor is managing its resources, health and safety, and equipment needs on the site.</li><li>Prepare daily report to the RE or ARE. This includes works orders, materials delivery, and daily inspections program.</li><li>Follow up and implement any site instructions made by the RE and ARE.</li><li>Apply and implement all quality controls and quality procedures of the site. </li><li>Prepare any site measurements and surveying checks needed by the RE or ARE for pipes alignments and levels.</li><li>Co-ordinate and co-operate with client project manager during their site inspections in the presence of the RE or ARE.</li><li>Assist the ARE and RE in the preparation of any correspondences in compliance with the contract documents and site requirements.</li><li>Where site problems are found, work with the RE or ARE to resolve them promptly.</li><li>Monitor the start-up, commissioning and handover of the site works. Including maintaining records of the project milestones.</li><li>Maintain records of materials tests performed and executed works.</li><li>Audit inspections for conformity to contract documents and contractor submitted plans.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree or Diploma in Civil Engineering.</li><li>Minimum 7 years of experience in similar infrastructure and road projects, with at least 3 years of experience in the UAE.</li><li>In-depth knowledge of construction practices, building codes, and regulations in the UAE.</li><li>Strong familiarity with contract documents, detailed drawings, and project specifications.</li><li>Proficiency in conducting site inspections, quality control, and quality assurance procedures.</li><li>Excellent skills in site measurements and surveying checks.</li><li>Strong analytical and problem-solving abilities.</li><li>Proficient in project management software and MS Office Suite.</li><li>Outstanding report writing and communication skills.</li><li>Ability to work effectively in a fast-paced, dynamic environment.</li><li>Strong attention to detail and organizational skills.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role : </strong><span><span><strong>Office Manager - AI</strong></span></span><br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span>This role is broader than a traditional executive assistant or secretary position. It combines elements of chief of staff, project manager, executive coordinator and organizational adviser. The role requires sound judgment, initiative, discretion and the ability to work effectively with senior stakeholders across the Bank.</span></p><br><p><span>This position is the first hire within the AI-Artificial Intelligence Group. Current ADIB employees are highly preferred, given the importance of internal knowledge, existing relationships and understanding of the Bank’s processes and culture for organizational navigation.</span></p><br><p><span><span>The Office Manager provides executive coordination, project management, stakeholder management, execution support and organizational navigation to the Chief AI Officer. The role helps organize priorities, prepare executive materials, coordinate stakeholders, track actions and support the effective operation of the AI function.</span></span></p><br><p><br><strong>Key Accountabilities of the role </strong><br> </p><br><p><span>1. Executive Office Management</span></p><br><p>Manage the day-to-day operation and effectiveness of the Office of the Chief AI Officer.</p><br><p>Maintain visibility of the Chief AI Officer’s priorities, commitments and key relationships.</p><br><p>Prepare and coordinate correspondence, presentations, briefing materials, reports, talking points and meeting materials.</p><br><p>Capture important decisions, commitments and actions, and follow up until they are completed.</p><br><p>Handle confidential and sensitive information with discretion and professionalism.</p><br><p>Use AI-enabled productivity tools to improve efficiency and reduce routine administrative work.</p><br><p><span>2. Stakeholder Management</span></p><br><p>Act as a central coordination point between the Office of the Chief AI Officer and stakeholders across the Bank.</p><br><p>Build strong working relationships with Executive Management, Business Divisions, Support Functions, Governance Functions and external partners.</p><br><p>Follow up on requests, commitments and actions in a timely manner.</p><br><p>Help coordinate interactions with the Group CEO’s office, Executive Committee members and other senior stakeholders.</p><br><p>Ensure stakeholders receive the context and information required for effective discussions and decisions.</p><br><p><span>3. Organizational Navigation and Executive Advisory Support</span></p><br><p>Advise the Chief AI Officer on internal processes, organizational practices, stakeholder considerations and local business culture.</p><br><p>Help the Chief AI Officer navigate the Bank and understand the relevant organizational context.</p><br><p>Anticipate stakeholder sensitivities and identify potential issues early.</p><br><p>Support effective engagement across functions and leadership levels.</p><br><p><span>4. Executive Reporting</span></p><br><p>Prepare, consolidate and review executive reports, Board materials, committee papers, dashboards and management presentations.</p><br><p>Ensure executive materials are clear, accurate, consistent and delivered on time.</p><br><p>Track decisions, approvals, commitments and follow-up actions arising from executive forums.</p><br><p>Maintain the documents and records required by the Office of the Chief AI Officer.</p><br><p><span>5. AI Function Coordination</span></p><br><p>Support the establishment and development of the AI-Artificial Intelligence Group.</p><br><p>Coordinate recruitment, onboarding, team activities, workshops, leadership meetings and planning sessions.</p><br><p><span><span>Help establish practical operating routines and ways of working within </span></span>the AI function.</p><br><p>Support collaboration across AI, Technology, Digital, Data, Risk, Compliance and Business functions.<br> </p><br><p><span>6. Special Assignments</span></p><br><p>Undertake confidential, high-priority and cross-functional assignments on behalf of the Chief AI Officer.</p><br><p>Gather and analyse information, structure issues and prepare practical recommendations.</p><br><p>Coordinate stakeholders and follow up on agreed actions.</p><br><p>Represent the Office of the Chief AI Officer in selected discussions when delegated.</p><br><p><span>7. Project Management</span></p><br><p>Support the delivery of priority projects from planning through completion.</p><br><p>Translate decisions into clear workplans, milestones, owners and deadlines.</p><br><p>Maintain simple project trackers covering progress, actions, risks, dependencies and decisions.</p><br><p>Monitor progress, follow up with stakeholders and raise delays or issues when required.</p><br><p><span><span>Support smaller special projects and help ensure agreed outcomes are delivered.</span></span><br> </p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><p>Current ADIB employee, with strong internal knowledge of the Bank’s people, processes and culture (highly preferred).</p><br><p>Bachelor’s degree from a recognized university.</p><br><p>Fluency in Arabic and English, both written and spoken.</p><br><p>Minimum 7 years of relevant professional experience.</p><br><p>Demonstrated project management experience.</p><br><p>Experience supporting C-suite executives or senior leadership teams.</p><br><p>Strong stakeholder management and influencing skills.</p><br><p>Excellent communication, presentation and business-writing skills.</p><br><p>Strong analytical and problem-solving abilities.</p><br><p>Ability to manage multiple priorities and projects at the same time.</p><br><p>High proficiency as a user of AI productivity tools, including Microsoft 365 Copilot, Copilot Chat and ChatGPT.</p><br><p>Ability to use AI to prepare PowerPoint presentations, Excel analyses and Word documents, conduct research, and create simple personal-productivity agents for email support and document checking.</p><br><p><span><span><strong>Strong judgment, discretion and professionalism.</strong></span></span></p><br><p><span>Strongly Preferred</span></p><br><p>Internal ADIB experience across relevant functions.</p><br><p>Project management certification.</p><br><p>Experience in strategy, transformation, PMO, corporate planning, a CEO/CXO office or a chief of staff role.</p><br><p>Understanding of UAE business culture and banking-sector governance.</p><br><p>Experience in technology, digital, data, artificial intelligence or innovation functions.</p><br><br> </div>
Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>Reading and understanding the package contract documents, detailed drawings, specifications, and health and safety measures, together with any associated updates.<br><br> Ensuring the contractor(s) are complying with the standards and specifications of the contract documents through observation, measurements, and testing as well as tracking quality assurance progress. Maintaining records of the contractor manpower and equipment daily resources. Undertaking all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE). Documenting, in the areas assigned to the Inspector, the contractor’s personnel and equipment, activities observed, location of activities, reason for activities, and means and methods utilised. Additionally, report on materials delivery and following and implementing any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site. Follow up and implement any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site. Prepare any site measurements and surveying checks needed by the leader Monitoring conformance to quality, performance, and/or code requirements by performing inspection duties. Monitor Health and Safety of the construction works and report on violations<br><br>Qualifications<br><br>Site experience in basic design requirements, estimation, installation and all site activities related to all Structural works for construction of large-scale building projects. Familiar with all the Structural Engineering methodologies as well as the corresponding equipment, materials, consumables, tools and manpower allocations related to Structural works for building projects. Well versed in interpreting and executing Structural related drawings. Have the knowledge of the related authorities requirements High-Rise Residential and Commercial buildings experience required with strong background in start-up, execution and handover of major projects. <br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking a Supervisor – Call Center Operations to join the resort’s Call Canter Operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Training and Upskilling<br><br> Drive structured training delivery for new hires, refreshers Ensure structured training includes upselling techniques, product positioning, and value-based selling aligned with reservation channels Ensure team readiness across all channels (calls, email, chat, digital platforms) Lead multi-skilling initiatives to enable flexibility across functions Maintain and track certification standards for all team members Ensure agents are fully equipped with product, system, and process knowledge Ensure agents are trained to identify guest needs and convert opportunities across Rooms, Restaurants, and Theatre reservations <br><br>People Leadership<br><br> Supervise and support a team of agents with a strong focus on capability development Conduct structured coaching sessions based on quality audits and performance gaps Provide actionable, skills-based feedback to improve service delivery Develop individualized improvement plans with clear follow-up <br><br>Quality & Coaching <br><br> Include upselling and personalization effectiveness within quality audits across all channels Assess how well agents identify opportunities and recommend relevant products/services aligned to guest needs Provide coaching on improving conversion through personalization, without compromising luxury service standards Identify trends from quality audits and drive targeted coaching interventions Partner with leadership to calibrate quality standards and expectations <br><br>Performance Management<br><br> Monitor key metrics including SLA, AHT, quality scores, and productivity Track and monitor commercial performance related to reservation channels, including upselling effectiveness and conversion quality Identify performance gaps linked to skill deficiencies and address through coaching/training Identify gaps in revenue opportunities (missed upsell, incorrect positioning, low conversion) and address through coaching and training Drive balance between service quality and commercial outcomes aligned with brand standards (no hard selling, ethical practices) Drive consistency in team performance through structured development plans Support achievement of operational targets through capability building <br><br>Knowledge Management<br><br> Ensure accuracy, consistency, and accessibility of knowledge base content Ensure knowledge base includes clear guidance on products, offers, and positioning to support effective upselling and conversion Act as a point of contact for process clarifications and updates Drive knowledge-sharing practices within the team Ensure updates are communicated and embedded effectively across the team <br><br>Guest Experience & Quality<br><br> Ensure all guest communication reflects consistency, professionalism, and brand standards Drive quality-first mindset across all interactions Support resolution of escalations with focus on service recovery and learning opportunities <br><br>Process Adherence & Improvement<br><br> Ensure compliance with SOPs, processes, and service standards Identify process gaps impacting quality or efficiency Support implementation of improvements with focus on operational effectiveness and consistency <br><br>Accountability<br><br> Support frontline operations by actively assisting with call handling during peak periods while managing multi-tasking across team priorities Drive team ability to multi-task effectively across operational demands and multi-skill across functions, ensuring certification completion, capability development, and readiness <br><br>Track And Report<br><br> Upsell conversion trends Revenue opportunity gaps Channel-wise performance (Rooms vs Restaurants vs Theatre) Share insights with Assistant Manager to support commercial strategy and training focus <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree or equivalent experience 2–4 years of call center experience with team handling exposure Strong facilitation, coaching, and development skills Experience in quality auditing and performance coaching preferred Exposure to knowledge management or content governance is an advantage Strong understanding of call center operations and service quality metrics Excellent communication, feedback delivery, and stakeholder management skills Ability to work in a fast-paced, performance-driven environment <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
( 17911 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Head Waiter/Head Waitress to join the Food & Beverage team at One&Only the Palm Hotel in Dubai.<br><br>With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible in assisting the Restaurant Manager and Assistant Manager to maintain resort standards, leads, supervises and motivates his/her staff in all aspects of service to the highest professional standards with care and attention to detail and in accordance to the standard operating procedures.<br><br>Key Duties and Responsibilities<br><br> Presents oneself in a way that enhances the guest’s overall experience by adding life and energy to the outlet. Ensures that all mise- en place is correctly prepared prior to commencing service. Prepares all food and beverage requests within the time parameters set by the resort and always displays attributes of genuine hospitality. Demonstrates excellent product knowledge of all food and beverage items offered at the resort, and other items provided by the outlet. Ensures that the design and layout of the restaurant and bar equipment is flawless and reflects the image of the resort. Maintains and creates a working environment that reflects a sense of place. Delegates responsibilities to service personnel, and ensures tasks are completed. Presents oneself in a professional manner. Remains updated on all resort happenings, including guests in- house, arrivals and departures, as well as daily events. Reports incidents of breakages, equipment repair and maintenance to Team Leader/ Supervisor. Attends and participates in all allocated team events. Participates in required training related to the job. To effectively communicate and maintain a favorable working relationship with colleges at all levels. Always ensure a professional attitude towards guests and colleges. To be conscious and responsible regarding energy and water conservation. Always maintain the highest levels of personal hygiene. To ensure that company and statutory hygiene standards are maintained in all work areas. <br><br>Suitable candidate should have a minimum of 1-2 years’ experience in an upscale 5* hotel/resort environment. Strong F&B knowledge is a must. Should have excellent personal and interpersonal skills. Should be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>Please apply directly through this website and submit your most recent CV. Applications that does not meet the requirements will not be considered.<br><br>We Thank You for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Working at Lockton At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.<br>Purpose of the role The Corporate Wellbeing Manager is a key role within our wellbeing division, representing the next step in the progression from "Wellbeing Associate." This position involves the strategic development, implementation, and management of comprehensive wellbeing programs for corporate clients. The Corporate Wellbeing Manager will lead client engagements, support business growth, and ensure the delivery of impactful wellbeing solutions across Dubai and Abu Dhabi.<br> Your Responsibilities<br>Client Wellbeing Program Management Design and deliver tailored corporate wellbeing programs based on client needs, ensuring alignment with organizational goals and industry trends. Provide expert consultation on employee wellbeing initiatives, including mental health, physical wellness, nutrition and general health Act as the primary point of contact for clients, maintaining strong relationships, addressing client concerns, and ensuring program satisfaction and retention.<br>Strategic Development & Innovation Support the evolution of wellbeing offerings by contributing to the design and execution of innovative solutions that address emerging health risks and trends. Collaborate with internal teams to identify new business opportunities and expand service offerings, promoting growth in our wellbeing division.<br>Operational Excellence & Compliance Ensure seamless execution of client wellbeing programs, ensuring competitive, value-driven offerings for clients. Ensure compliance with all relevant legal and regulatory requirements and adherence to internal policies and procedures.<br>Client Communication & Reporting Provide clear, concise, and proactive communication to clients. Prepare and deliver program reports, analyzing data to demonstrate program success and areas for improvement, ensuring clients see value in their partnership with us.<br>Team Collaboration & Leadership Work closely with the People Solutions team and other departments to ensure cohesive service delivery across all aspects of corporate wellbeing. Mentor and guide junior team members, particularly Wellbeing Associates, supporting their development and ensuring the team operates with excellence.<br>Required Qualifications A keen interest in Wellbeing overall, whether as a hobby or reflected in the role you currently do Experience in organizing and arranging events A thorough understanding of and adherence to Lockton standards and procedures. Ability to build and maintain good business relationships with clients, insurers, and associates. Ability to manage time, prioritize and ensure that deadlines are met without compromising quality. Protects the confidentiality of information learned by performing position duties. Ability to work effectively in a team and collaborate with cross-functional departments. Proficient computer skills specifically in Microsoft products (Word, Excel, Outlook) and similar software applications. Excellent communication skills, both written and verbal. Demonstrates strong adaptability and actively seeks opportunities for professional growth and development.<br>About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 15,000+ Associates doing business in over 150 countries are empowered to do what’s right every day.<br>At Lockton, we believe in the power of all people. You belong at Lockton.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Location: Abu Dhabi, UAE<br>Industry: Occupational Health / Primary Health<br>Working Hours: 48 hours per week </strong></span></span></p><br><span><span><strong>Job Summary</strong></span></span><p><span><span>Via Medica International Healthcare is seeking a highly skilled <strong>Medical Coder cum Insurance Coordinator</strong> to join our healthcare team in Abu Dhabi. The successful candidate will be responsible for accurate medical coding, insurance claims processing, billing coordination, and regulatory compliance to ensure timely reimbursement and adherence to UAE healthcare standards. The role will be based at the Via Medica International Healthcare office and will report to the site as required.</span></span></p><br><span><span><strong>Key Responsibilities</strong></span></span><ul><li><span><span>Assign accurate medical codes using <strong>ICD-10-AM</strong>, <strong>Current Procedural Terminology (CPT)</strong>, and other applicable healthcare coding standards.</span></span></li><li><span><span>Prepare, submit, monitor, and follow up on insurance claims through <strong>eClaimLink</strong>, <strong>Daman</strong>, <strong>Thiqa</strong>, and other approved Abu Dhabi insurance providers.</span></span></li><li><span><span>Coordinate with insurance companies regarding claim approvals, rejections, resubmissions, and reimbursement status.</span></span></li><li><span><span>Maintain accurate, confidential medical billing records and Electronic Health Records (EHR).</span></span></li><li><span><span>Liaise with physicians, nurses, reception staff, and other clinic personnel to ensure complete and accurate clinical documentation.</span></span></li><li><span><span>Review documentation to ensure coding accuracy and compliance with insurance requirements.</span></span></li><li><span><span>Assist in applying for insurance network participation when required.</span></span></li><li><span><span>Generate periodic medical coding, billing, insurance, and operational reports for clinic leadership and the Corporate HSE, HR, and Finance Departments.</span></span></li><li><span><span>Ensure compliance with <strong>Department of Health – Abu Dhabi (DOH)</strong>, <strong>UAE Ministry of Health (MOH)</strong>, <strong>NRC/IAEA</strong> requirements (where applicable), and internal corporate policies and healthcare protocols.</span></span></li><li><span><span>Support internal quality audits and external regulatory inspections by maintaining accurate documentation and records.</span></span></li><li><span><span>Identify coding and billing discrepancies and recommend corrective actions to improve claim acceptance and revenue cycle efficiency.</span></span></li><li><span><span>Maintain the highest standards of professionalism, confidentiality, and ethical conduct at all times.</span></span></li></ul><p><span><span><strong>Qualifications:</strong></span></span></p><br><ul><li><span><span>Bachelor's Degree or Diploma in Health Information Management, Medical Coding, Nursing, Pharmacy, or another relevant healthcare discipline.</span></span></li><li><span><span>Minimum <strong>2-3 years of experience</strong> as a Medical Coder within a hospital, <span><span>multi-specialty clinic or primary healthcare setting.</span></span></span></span></li><li><span><span>Valid <strong>AAPC</strong> certification (e.g., CPC) is mandatory.</span></span></li><li><span><span>Certified in <strong>ICD-10-AM</strong> medical coding.</span></span></li><li><span><span>Strong knowledge of UAE health insurance regulations and claims processes particularly in the Emirate of Abu Dhabi.</span></span></li><li><span><span>Hands-on experience with <strong>eClaimLink</strong>, <strong>Daman</strong>, <strong>Thiqa</strong>, and other Abu Dhabi insurance platforms.</span></span></li><li><span><span>Experience using Electronic Health Record (EHR/EMR) systems.</span></span></li><li><span><span>Proficient in Microsoft Office applications, particularly Excel and Outlook.</span></span></li><li><span><span>Excellent analytical, organizational, and communication skills.</span></span></li><li><span><span>Ability to work independently while collaborating effectively with multidisciplinary healthcare teams.</span></span></li><li><span><span>CPC - Certified Professional Coder or CCSPB-Certified Coder Specialist Physician Based</span></span></li></ul> <br> </div>
<ul><li><p>The duties and responsibilities of the RCM Officer – Submission & Resubmission</p><p>at NMC Royal Hospital, Sharjah, are as follows:</p><br><p>Claims Submission:</p><br><ul><li><p>Ensure that claims (IP / OP) are coded to the highest specificity for Diagnosis using ICD-10 CM codes and relevant CPT/HCPCS codes and adjudicated as per Payer Policies.</p></li></ul><br><ul><li><p>Ensure that the administrative details (Eligibility & authorization verification) are captured correctly in the bill to ensure claim payment in the initial submission.</p></li></ul><br><ul><li><p>Meets the assigned daily target as per the RCM requirements – Finalize 250 OP per day or 18 IP per day. Targets may be revised based on workload, staffing, and management discretion.</p></li></ul><br><ul><li><p>Upload e-claims to the regulator portal DHPO or RIAYATI for direct billing claims.</p></li></ul><br><ul><li><p>Report variations or irrelevance in CPT codes used for services/procedures and communicate with the Clinicians for missing / correct documentation.</p></li></ul><br><ul><li><p>Assist in providing proper CPT/HCPCS codes for newly added services/procedures.</p></li><li><p>Claims Resubmission:</p></li></ul><br><ul><li><p>Review the denied IP / OP claims and identify the Root cause analysis of denials Resubmit claims with appropriate documentation and remarks after reviewing the complete documentation in EMR.</p></li></ul><br><ul><li><p>Meets the assigned daily target as per the RCM requirements – Process for resubmission 150 OP claims per day or 12 IP claims per day. Targets may be revised based on workload, staffing, and management discretion.</p></li></ul><br><ul><li><p>Denial trend reporting to management - Identify the rejection trends and analyze and escalate for appropriate action</p></li></ul><br><ul><li><p>Coordinate with Payers for clarification of denials and queries raised by the Payers.</p></li></ul><br><ul><li><p>Work in coordination with the RCM Manager to support claims reconciliation, payer audits, and other assigned activities.</p></li></ul><br><br><p><strong>Training and Reporting:</strong></p><br><ul><li><p>Support in Daily reporting and preparing denial and submission reports</p></li><li><p>Support coding and compliance training and provide training materials and support to Claims processors – Submission & Resubmission and clinical team regarding ICD/CPT and other medical coding requirements.</p></li><li><p>Provide timely feedback about rectification of the denials related to Coding, billing and approvals.</p></li></ul><br><p><strong>General Responsibilities</strong></p><br><ul><li><p>Maintain confidentiality of patient, clinical, and insurance information.</p></li><li><p>Adhere strictly to hospital policies, payer requirements, and regulatory guidelines.</p></li><li><p>Accurately enter and maintain coding data in hospital billing systems.</p></li><li><p>Be available to clinicians and internal stakeholders for ICD/CPT clarification and coding support.</p></li><li><p>Perform any additional RCM-related tasks as assigned by the RCM Manager.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>
Qualification
Bachelor's degree in nursing, pharmacy, physiotherapy, or related fields preferred.
AAPC or AHIMA certification preferred / mandatory as per hospital policy
Experience
Minimum 2 years of experience in a similar role
</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the role:</b></p><ul><li>To update Insurance manager about unusual denial / issues from Insurance Companies for further discussion and resolution.</li><li>Ensure timely resubmissions of all eligible IP,OP and Pharmacy claims with proper medical and technical justification.</li><li>Internal Follow up for raised QMS to concerned branch</li><li>Communicating with the payers for any clarification regarding the rejected claims at 1st resubmission and 2nd resubmission-reconciliation stage.</li><li>Interacting with the physicians for the clinical justification on the rejected claims</li><li>Ensure and work closely with the team on complex cases that need experience and specialist knowledge or technical IT support.</li><li>Working closely with Insurance Approvals and Claims Submission Team to minimize the claims denials</li><li>Making sure that claim resubmissions are dealt with according to Insurance industry and DHA regulations.</li><li>Comply with re-submission KPI’s (Key Performance Indicator) , maintain a record of resubmission KPIs as and when required.</li><li>Analyze the root cause for the denial by the various payers and collect timely feedback from other team members, create a special rules in the system to prevent the reoccurrence of those denials</li><li>Educate billing/Approval team to enhance the process flow.</li><li>Ensures that targets are met with in turnaround time and while maintain quality and productivity.</li><li>Coordinate with CDI team to educate the physicians, and other paramedical team to ensure proper claims documentations.</li><li>Maintain accurate monthly data of claims resubmissions /reconciliations of each insurance company</li><li>Maintain a detailed statement of insurance denials segregated to technical denials and medical denials to facilitate the proper denial management plan and required training and documentation enhancement</li><li>Highlight payment discrepancies by various payers to LM knowledge.</li><li>Coordination with other business stakeholders to improve overall resubmission /recon process efficiency.</li><li>Analysis of financial data related to revenue cycle, to identify defaulting payors and work with the concern department on corrective strategies to mitigate the financial risk/s.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><p><b>Job-Specific Skills:</b></p><ul><li>Strong medical background to handle reconciliation efficiently.</li><li>Strong Negotiation skills</li><li>Strong soft skills</li></ul><p><b>Behavioural Competencies:</b></p><ul><li>Excellent presentation and analytical skills</li><li>Good decision-making skills</li><li>Strong operational thinking skills</li><li>Strong dedication skills</li><li>Ability to work under pressure to achieve target </li></ul><p><b>What qualifies you for the role:</b></p><p><b>Minimum Qualifications and Knowledge:</b></p><ul><li>Certified professional coding certificate from reputed institution</li><li>Certified medical /paramedical certificate</li></ul><p><b>Minimum Experience:</b></p><ul><li>Minimum 3+ years’ experience in a similar role. </li></ul><p><br></p></div>
Resubmission & Reconciliation Officer | Al Futtaim Health | Dubai, UAE
Accounting, Finance & Banking
<ul><li><p>To update Insurance manager about unusual denial / issues from Insurance Companies for further discussion and resolution.</p></li><li><p>Ensure timely resubmissions of all eligible IP,OP and Pharmacy claims with proper medical and technical justification.</p></li><li><p>Internal Follow up for raised QMS to concerned branch</p></li><li><p>Communicating with the payers for any clarification regarding the rejected claims at 1st resubmission and 2nd resubmission-reconciliation stage.</p></li><li><p>Interacting with the physicians for the clinical justification on the rejected claims</p></li><li><p>Ensure and work closely with the team on complex cases that need experience and specialist knowledge or technical IT support.</p></li><li><p>Working closely with Insurance Approvals and Claims Submission Team to minimize the claims denials</p></li><li><p>Making sure that claim resubmissions are dealt with according to Insurance industry and DHA regulations.</p></li><li><p>Comply with re-submission KPI’s (Key Performance Indicator) , maintain a record of resubmission KPIs as and when required.</p></li><li><p>Analyze the root cause for the denial by the various payers and collect timely feedback from other team members, create a special rules in the system to prevent the reoccurrence of those denials</p></li><li><p>Educate billing/Approval team to enhance the process flow.</p></li><li><p>Ensures that targets are met with in turnaround time and while maintain quality and productivity.</p></li><li><p>Coordinate with CDI team to educate the physicians, and other paramedical team to ensure proper claims documentations.</p></li><li><p>Maintain accurate monthly data of claims resubmissions /reconciliations of each insurance company</p></li><li><p>Maintain a detailed statement of insurance denials segregated to technical denials and medical denials to facilitate the proper denial management plan and required training and documentation enhancement</p></li><li><p>Highlight payment discrepancies by various payers to LM knowledge.</p></li><li><p>Coordination with other business stakeholders to improve overall resubmission /recon process efficiency.</p></li><li><p>Analysis of financial data related to revenue cycle, to identify defaulting payors and work with the concern department on corrective strategies to mitigate the financial risk/s.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required skills to be successful:</strong></p><p><strong>Job-Specific Skills:</strong></p><ul><li><p>Strong medical background to handle reconciliation efficiently.</p></li><li><p>Strong Negotiation skills</p></li><li><p>Strong soft skills</p></li></ul><p><strong>Behavioural Competencies:</strong></p><ul><li><p>Excellent presentation and analytical skills</p></li><li><p>Good decision-making skills</p></li><li><p>Strong operational thinking skills</p></li><li><p>Strong dedication skills</p></li><li><p>Ability to work under pressure to achieve target </p></li></ul><p><strong>What qualifies you for the role:</strong></p><p><strong>Minimum Qualifications and Knowledge:</strong></p><ul><li><p>Certified professional coding certificate from reputed institution</p></li><li><p>Certified medical /paramedical certificate</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>Minimum 3+ years’ experience in a similar role. </p></li></ul></li></ul>
<p>Commercial & Operations Executive – Pharmaceutical Industry</p><p>Location: Dubai, UAE</p><p>Industry: Pharmaceutical / Healthcare</p><p>We are looking for a Commercial Coordinator with experience in the pharmaceutical industry to support our commercial, regulatory, logistics, warehouse, and financial activities. The ideal candidate should have good knowledge of pharmaceutical products and UAE market requirements, with strong coordination, follow-up, and organizational skills.</p><p>Key Responsibilities</p><ul><li><p>Coordinate customer enquiries, quotations, orders, and deliveries for pharmaceutical products.</p></li><li><p>Prepare and follow up on commercial offers, purchase orders, and sales orders.</p></li><li><p>Coordinate with customers and suppliers regarding pricing, product availability, lead times, and orders.</p></li><li><p>Support pharmaceutical tenders, registrations, and customer requirements.</p></li><li><p>Coordinate Import Permit (IP) applications and follow up on approvals and shipment clearance.</p></li><li><p>Support Tatmeen activities and related pharmaceutical shipment requirements.</p></li><li><p>Coordinate with Regulatory, customs, freight forwarders, and logistics providers to ensure smooth shipment clearance.</p></li><li><p>Follow up on international pharmaceutical shipments, customs clearance, and delivery schedules.</p></li><li><p>Coordinate local transportation and deliveries to customers.</p></li><li><p>Maintain and monitor pharmaceutical warehouse stock and inventory records.</p></li><li><p>Follow up on stock levels, slow-moving, short-dated, and near-expiry pharmaceutical products.</p></li><li><p>Support FEFO/stock rotation and minimize product expiry and financial losses.</p></li><li><p>Work with the commercial team to maximize sales and commercial benefit from available stock.</p></li><li><p>Coordinate with the warehouse team for receiving, dispatching, and stock reconciliation.</p></li><li><p>Follow up with customers on outstanding payments and receivables.</p></li><li><p>Coordinate with Finance regarding invoices, payments, supplier commitments, and cash-flow requirements.</p></li><li><p>Maintain accurate records of customers, suppliers, products, orders, stock, shipments, and payments.</p></li><li><p>Prepare commercial, inventory, shipment, and financial reports for management.</p></li><li><p>Coordinate between Commercial, Regulatory, Procurement, Warehouse, Logistics, and Finance teams.</p></li><li><p>Follow up and resolve issues affecting pharmaceutical orders, shipments, stock, payments, or customer deliveries.</p></li></ul><p>Requirements</p><ul><li><p>Bachelor’s degree in Pharmacy, Business, Supply Chain, Logistics, or a related field.</p></li><li><p>Pharmaceutical industry experience is required.</p></li><li><p>Experience with UAE pharmaceutical Import Permits, Tatmeen, shipment clearance, and warehouse operations is an advantage.</p></li><li><p>Good knowledge of MS Office, particularly Excel.</p></li><li><p>Strong communication, coordination, and follow-up skills.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Strong attention to detail.</p></li><li><p>Ability to manage multiple tasks and coordinate with different stakeholders.</p></li><li><p>Good English communication skills.</p></li></ul><p>The role is ideal for a pharmaceutical professional with strong commercial and operational coordination skills who can manage activities across the full cycle — from order and regulatory requirements through shipment, inventory, delivery, and payment follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>+5 years experience ( UAE )</p><p>Male candidates ( preferred ) </p>
<ul><li><p>Timely submissions of claims.</p></li><li><p>Improve the quality of claims submission to achieve minimal initial denials</p></li><li><p>Work closely with other stakeholders to apply securitizing rules to eliminate the technical denials and reduce the medical denial.</p></li><li><p>The role also include stop revenue loss through monitoring and coordination with allconcerned stakeholders like preauthorization and coding team to facilitate timely closure of QMS related to claims coding clarification and codifications.</p></li><li><p>Monitor behavioral payment of various payers and corporates to apply timely corrective action to mitigate the financial risk in claims submission</p></li></ul><p><strong>What you will do:</strong></p><ul><li><p>Ensure timely submissions of all eligible IP,OP and Pharmacy claims with proper medical and technical justification.</p></li><li><p>Internal Follow up for raised QMS to concerned branch.</p></li><li><p>Interacting with the physicians for the clinical justification of the claims</p></li><li><p>Ensure and work closely with the team on complex cases that need experience and specialist knowledge or technical IT support.</p></li><li><p>Work closely with Insurance Approvals and Claims re-submission Team to minimize the claims denials</p></li><li><p>Making sure that claim submissions are dealt with according to Insurance industry and DHA regulations.</p></li><li><p>Comply with submission KPI’s (Key Performance Indicator) , maintain a record of submission KPIs as and when required.</p></li><li><p>Educate billing/Approval team to enhance the process flow.</p></li><li><p>Ensures that targets are met within turnaround time and while maintaining quality and productivity.</p></li><li><p>Coordinate with CDI team to educate the physicians, and other paramedical team to ensure proper claims documentations.</p></li><li><p>Maintain accurate monthly data of claims submissions of each insurance company</p></li><li><p>Coordination with other business stakeholders to improve overall submission process efficiency.</p></li><li><p>Analysis of financial data related to revenue cycle, to identify defaulting payers and work with the concern department on corrective strategies to mitigate the financial risk/s .</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><br><strong>Required skills to be successful:</strong></p><p><strong>Job-Specific Skills:</strong></p><ul><li><p>Strong medical background to handle reconciliation efficiently.</p></li><li><p>Strong Negotiation skills</p></li><li><p>Strong soft skills</p></li></ul><p><strong>Behavioural Competencies:</strong></p><ul><li><p>Excellent presentation and analytical skills</p></li><li><p>Good decision-making skills</p></li><li><p>Strong operational thinking skills</p></li><li><p>Strong dedication skills</p></li><li><p>Ability to work under pressure to achieve target </p><br><p><strong>Minimum Qualifications and Knowledge:</strong></p></li></ul><ul><li><p>Certified professional coding certificate from reputed institution</p></li><li><p>Certified medical /paramedical certificate</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>Minimum 3+ years’ experience in a similar role. Proven experience in design and creative content development; strong track-record in translating creative ideas into visual displays</p></li></ul>