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The toughest tickets do not require another person following a script. They require someone capable of stepping into unclear situations, misconfigured systems, conflicting evidence, upset customers, and AI-produced false leads—then determining what is genuinely broken. This position is designed for the support engineer drawn to the unresolved problem: reproducing the error, examining logs, tracking API behavior, analyzing JSON payloads, distinguishing a 401 from a 404 from a 429, and leveraging AI rigorously without accepting its output uncritically.<br><br>Most support organizations continue to rely on ticket queues, templated responses, hand-offs, and documented issue repositories. We are constructing a different model. Standard support is progressively managed by AI and L1 processes, meaning human expertise is allocated to the hardest challenges. AI is not replacing you in this role. It is the instrument you control, validate, test, and confirm.<br><br>This position is not about copying AI-generated replies, making rapid guesses, awaiting direction, or escalating the instant an issue becomes unfamiliar. It is not suited for someone who masters one product and stalls when the following ticket involves a different technology. It is about delivering the correct answer in the minimum number of customer interactions the situation permits: reproducing before proposing solutions, investigating across tickets, Slack threads, knowledge bases, logs, configurations, and actual artifacts before escalating, and composing customer communications clear enough to defuse tension. The technical foundation is assumed: REST APIs, JSON, HTTP status codes, command line, and logs. That establishes your baseline. Sound judgment amid uncertainty is what makes you effective.<br><br>In this position, your responsibility is to retain ownership of the issue until resolution or clean escalation, with diagnostic logic valuable enough for the subsequent agent and the next AI process. You will find this role rewarding if the ticket that defies logic is the one you prefer. You will find it unsuitable if you require a single product, a single playbook, and external assistance to proceed. If that type of challenge energizes you, please apply.<br><br>What You Will Be Doing<br><br>AI-Augmented Customer Resolutions: Unclear, escalated tickets resolved through deep, direct troubleshooting combined with AI that you guide, anchor in verified documentation, and validate.<br><br>What You Won’t Be Doing<br><br>Spending two full months on onboarding; you will be required to learn multiple products within the first month (we recognize this is demanding) Depending on your managers for assistance; if you are not skilled at removing your own blockers, you will probably find this role difficult<br><br>Technical Support Engineer Key Responsibilities<br><br>Combine technical human judgment and AI tools to provide superior customer support, concentrating on complicated issues that AI cannot yet independently resolve<br><br>Basic Requirements<br><br>2+ years in a technical, hands-on position such as technical support, customer support engineering, software engineering, QA, or sysadmin/Dev Ops. The job title does not need to include "support."Comfortable constructing and reading REST API calls and JSON, understanding HTTP status codes (such as 401 vs 404 and 429 vs 403), and operating in a command line (CLI) and logs. Practical experience applying generative AI tools (such as Chat GPT or Claude) in your regular technical work. Professional fluency in English, both written and spoken. Able to work full-time from 1:00 PM – 10:00 PM UTC (8:00 AM – 5:00 PM US Eastern)<br><br>Nice-to-have Requirements<br><br>Experience supporting technical or business customers on enterprise software or B2B Saa S, not only internal IT. API troubleshooting using tools like Postman or curl. A history of troubleshooting across multiple unrelated products or technology stacks, not just one. Developer-level depth: you can read code or trace an API call when the situation requires it.<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-3330-AE-COUNTRY-Technical Suppo.001<br><br>Skills: Troubleshooting, Technical Support, Networking, Windows, Windows Server, Internet Protocol Suite (TCP/IP), Computer Hardware, Operating Systems, Servers
Our client is a leading government entity dedicated to driving innovation and supporting strategic national initiatives. The organization partners with various government stakeholders to develop sustainable solutions, strengthen local capabilities, and contribute to the country's long-term economic and technological development. Our client is a leading government entity driving innovation and digital transformation across strategic national initiatives. They are looking for an experienced AI Engineer / AI Manager to design, build, and deploy enterprise AI solutions that enable data-driven decision-making and improve business operations. This is an exciting opportunity to work on cutting-edge AI initiatives in a collaborative, high-impact environment.<br><br>Key Responsibilities<br><br>Design, develop, deploy, and maintain AI and machine learning solutions. Build and optimize ML models for production environments. Develop and maintain scalable data pipelines and feature engineering workflows. Monitor model performance, accuracy, and drift while continuously improving solutions. Collaborate with data scientists, analysts, engineers, and business stakeholders to deliver AI-driven products. Integrate AI models into enterprise applications and business processes. Ensure AI solutions comply with governance, security, and data privacy standards. Evaluate emerging AI technologies and contribute to AI platform and architecture decisions. Support the full AI lifecycle, from development through deployment and ongoing optimization.<br><br>Key Requirements<br><br>Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related discipline.3-10 years of experience in AI, Machine Learning, or Software Engineering. Strong programming skills in Python. Hands-on experience with Tensor Flow, PyTorch, or similar AI frameworks. Experience deploying machine learning models into production environments. Knowledge of MLOps, model deployment, and monitoring. Experience with cloud-based AI platforms or enterprise AI infrastructure. Understanding of feature engineering, data pipelines, and software engineering best practices. Knowledge of Responsible AI, AI governance, model explainability, and AI security principles is highly desirable. Professional certifications in AI, Machine Learning, Cloud, or MLOps are a plus. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. A collaborative mindset with the ability to work across cross-functional teams. Passion for innovation and continuous learning. Ability to build scalable, reliable, and secure AI solutions.<br><br>Why Apply?<br><br>Work on impactful AI transformation initiatives. Collaborate with highly skilled technical teams. Exposure to enterprise-scale AI platforms and emerging technologies. Excellent opportunities for professional development and career growth. Competitive salary and benefits package.
The Power Generation Engineer is responsible for assisting the Section Head with matters pertaining to electricity generation and ensuring licensees adhere to the technical requirements of their standards. In addition, the Power Generation Engineer is in charge of monitoring and reviewing all regulatory submissions regarding electricity generation, analyzing and reporting on electricity production statistics and performance, and conducting site visits and audits to ensure regulatory compliance.<br>Key Responsibilities:Review of the water demand forecast for week 7 and its revisions Examine the water statement's future capacity and expansion. Review and improve IWPP quarterly reports. Organizes and conducts IWPP site visits and audits Support in the investigation on compliance failures, generation issue and production related incidents Liaises with licensees on non-compliance issues. Maintain, upgrade, and all data and databases related to electricity generation such as the Production Data Submission and Reporting System and provide relevant statistics. Develop and maintain systems that allow the DoE to compare engineering and process performance. Examine the data and information provided by licensees on electricity generation and provide relevant updates to DoE management. Provide technical advice and recommendation on power/desalination issues. Perform any other duties as assigned by the DoE. Examine and advise on the development of technical standards, regulations, and measures Develop methodologies for assessing relevant regulatory submissions for compliance purposes. Keep abreast of developments in generation and production, as well as provide appropriate input to the sector's overall power network issues Perform any other duties as assigned by the DoE.<br>Qualifications Bachelor’s Degree in a relevant discipline e.g. Engineering, etc. Experience Minimum of 5 years of operational and design experience in power sector
The District Cooling Engineer is in charge of assisting in the further development, maintenance, and updating of regulations, codes of operations, and standards for district cooling activities in the energy sector.<br>Furthermore, the District Cooling Engineer is responsible for thoroughly understanding all technical design and operational aspects related to the operation of DC plants to support the regulatory framework, as well as conducting technical assessments and site visits to ensure compliance with the regulatory framework.<br>Key Responsibilities:Monitor the performance and development of the district cooling transmission and distribution codes. Represent the DoE at appropriate forums, as and when required. Provide technical advice and recommendation on a wide range of district cooling related matters. Review all district cooling aspects of the sector planning statement of production, transmission, and distribution companies. Monitor key performance indicators and management reporting structure for district cooling production, transmission, and distribution. Conduct audits and site assessments to ensure compliance with relevant regulations and technical standards Participate in discussions with the Department of Health, Safety, and Environment at the Department of Energy about health, safety, and environmental issues relating to the license. Assist with the review of the annual performance report for district cooling production companies, including recommendations for optimizing the network performance of the company. Assist in the review of all relevant documents, which may include technical reports, regulations, codes, performance metrics, and investigation reports. Conduct research to support technical advice and recommendation on district cooling related matters as and when required. Qualifications Bachelor’s Degree in a relevant discipline e.g. Engineering, etc. Experience Minimum of 5 years of operational and design experience in district cooling plants/sector
Quantum Gate is dedicated to developing and commercializing cutting-edge post-quantum cryptographic solutions. Our mission is to safeguard enterprise digital environments through innovative protocols and applications that address the evolving challenges of the post-quantum era.<br><br>We are looking for a Senior Platform Engineer to join the QSphere engineering team at Quantum Gate and build the engineering platform that powers the entire software development lifecycle (SDLC).<br><br>You will design, build, and operate the cloud platform that enables development teams to develop, test, deploy, and operate software securely and reliably. From infrastructure as code and Kubernetes to CI/CD, Git Ops, observability, and security, you will help create a modern, scalable platform that allows engineers to ship software faster while maintaining high standards for reliability, security, and operational excellence.<br><br>This role combines Platform Engineering, Cloud Infrastructure, and Dev Ops practices, treating the engineering platform as a product with a strong focus on automation, self-service, and developer experience.<br><br>Key Responsibilities<br><br>Build and Operate the Engineering Platform<br><br>Design, implement, and maintain the cloud infrastructure supporting development, testing, staging, and production environments. Build and evolve Kubernetes-based platforms for scalable application deployment. Define and maintain Infrastructure as Code using Terraform (or equivalent IaC technologies). Continuously improve platform scalability, resilience, availability, and operational efficiency.<br><br>Enable Modern Software Delivery<br><br>Design and maintain CI/CD pipelines supporting automated build, testing, security validation, and deployment. Implement Git Ops-based deployment workflows using tools such as Argo CD. Support progressive deployment strategies including blue/green, canary, and automated rollback. Improve software delivery through automation and standardized engineering workflows.<br><br>Drive Reliability and Observability<br><br>Implement and maintain monitoring, logging, alerting, and tracing across the platform. Define operational standards, service reliability objectives, and performance metrics. Participate in troubleshooting, incident response, and root cause analysis to continuously improve platform reliability.<br><br>Build Security into the Platform<br><br>Implement platform security best practices across infrastructure and deployment pipelines. Manage identity, authentication, authorization, secrets, and access management. Integrate security controls into the SDLC through automated policy enforcement, vulnerability scanning, and infrastructure hardening.<br><br>Collaborate Across Engineering<br><br>Work closely with software engineers, architects, QA, and cloud specialists to improve engineering productivity. Provide internal tooling and self-service capabilities that simplify application deployment and operations. Support architecture discussions to ensure platform capabilities align with product and application requirements. Contribute to continuous improvement of engineering practices across the organization.<br><br>Requirements<br><br>Strong experience designing and operating cloud-native infrastructure on AWS, Azure, or Google Cloud Platform. Hands-on experience with Kubernetes and container technologies such as Docker. Experience building and maintaining production CI/CD pipelines using tools such as Git Lab CI, Git Hub Actions, Jenkins, Tekton, or similar. Experience with Infrastructure as Code using Terraform, Cloud Formation, or equivalent. Strong scripting skills using Python, Bash, or similar languages. Experience with Git and modern software development workflows. Knowledge of monitoring and observability platforms such as Prometheus, Grafana, ELK, or similar. Strong understanding of infrastructure, networking, storage, and cloud architecture. Experience implementing infrastructure and platform security best practices. Excellent problem-solving, collaboration, and communication skills. Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience.<br><br>Nice to Have<br><br>Git Ops technologies such as Argo CD. Helm, Tekton, or similar platform tooling. Identity and Access Management technologies including Keycloak, OAuth2/OIDC, or SAML. Configuration management tools such as Ansible. Service Mesh technologies and API gateways. Experience operating highly available distributed systems. Knowledge of confidential computing, secure boot, platform integrity, or attestation technologies. Familiarity with Domain-Driven Design (DDD).<br><br>Join us to drive innovation and shape the future of technology!<br><br>How To Apply<br><br>Are you ready to embark on an exciting journey with Quantum Gate? To apply, please send your resume detailing your relevant experience and why you're the perfect fit for this role.<br><br>Join us as we pioneer innovative solutions to secure the future of digital technology and protect tomorrow’s digital society.
Senior Mechanical Engineer - CxA (Data Centre) Location: Abu Dhabi<br>About us At Core we believe that change is essential to growth and our new logos are reflections of our evolution as an organisation.<br>Operating under two specialised divisions, Core Emirates [for Commissioning Services] and Core International [for Project Management Services], we provide tailored services to meet the unique demands of diverse industry sectors. Core Group ME is the new central communication pathway.<br>Role Purpose:The Senior Commissioning Engineer provides technical leadership and oversight of commissioning activities, managing risk, coordinating across disciplines, and ensuring overall compliance with commissioning strategy and client requirements.<br>This role acts as the primary technical authority on site for commissioning matters.<br>Key Responsibilities:L2 – Installation Verification Define L2 acceptance criteria and readiness gates. Oversee installation verification across multiple systems or zones. Resolve complex installation and interface issues. L3 – Individual Element Commissioning Approve element-level commissioning strategies and outcomes. Review settings, sequences, and protection philosophies. Mentor Engineers and Inspectors. L4 – System Functional Testing Lead system functional testing strategy and execution. Validate system performance under all defined operating modes. Manage technical risk during abnormal and failure testing. L5 – Integrated Systems Testing Lead and control Integrated Systems Testing (IST). Demonstrate redundancy, resilience, and failure-recovery compliance. Support final acceptance, operational readiness, and live-load transition.<br>Authority & Decision-Making Full technical authority for commissioning sign-off within assigned scope. Authority to halt commissioning activities due to risk or non-compliance.<br>Typical Experience & Skills8–12+ years commissioning experience in mission-critical facilities. Strong Data Centre delivery background. Confident stakeholder leadership and risk management capability.<br>Performance Measures Successful delivery of IST and client acceptance Risk management effectiveness Leadership, mentoring, and technical governance<br>We are committed to equal opportunities and welcome applications from all sections of the community.<br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Our client is a leading government entity dedicated to driving innovation and supporting strategic national initiatives. The organization partners with various government stakeholders to develop sustainable solutions, strengthen local capabilities, and contribute to the country's long-term economic and technological development. Our client is a leading government entity driving innovation and digital transformation across strategic national initiatives. They are looking for an experienced AI Engineer / AI Manager to design, build, and deploy enterprise AI solutions that enable data-driven decision-making and improve business operations. This is an exciting opportunity to work on cutting-edge AI initiatives in a collaborative, high-impact environment.<br><br>Key Responsibilities<br><br>Design, develop, deploy, and maintain AI and machine learning solutions. Build and optimize ML models for production environments. Develop and maintain scalable data pipelines and feature engineering workflows. Monitor model performance, accuracy, and drift while continuously improving solutions. Collaborate with data scientists, analysts, engineers, and business stakeholders to deliver AI-driven products. Integrate AI models into enterprise applications and business processes. Ensure AI solutions comply with governance, security, and data privacy standards. Evaluate emerging AI technologies and contribute to AI platform and architecture decisions. Support the full AI lifecycle, from development through deployment and ongoing optimization.<br><br>Key Requirements<br><br>Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related discipline.3-10 years of experience in AI, Machine Learning, or Software Engineering. Strong programming skills in Python. Hands-on experience with Tensor Flow, PyTorch, or similar AI frameworks. Experience deploying machine learning models into production environments. Knowledge of MLOps, model deployment, and monitoring. Experience with cloud-based AI platforms or enterprise AI infrastructure. Understanding of feature engineering, data pipelines, and software engineering best practices. Knowledge of Responsible AI, AI governance, model explainability, and AI security principles is highly desirable. Professional certifications in AI, Machine Learning, Cloud, or MLOps are a plus. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. A collaborative mindset with the ability to work across cross-functional teams. Passion for innovation and continuous learning. Ability to build scalable, reliable, and secure AI solutions.<br><br>Why Apply?<br><br>Work on impactful AI transformation initiatives. Collaborate with highly skilled technical teams. Exposure to enterprise-scale AI platforms and emerging technologies. Excellent opportunities for professional development and career growth. Competitive salary and benefits package.
The Power Generation Engineer is responsible for assisting the Section Head with matters pertaining to electricity generation and ensuring licensees adhere to the technical requirements of their standards. In addition, the Power Generation Engineer is in charge of monitoring and reviewing all regulatory submissions regarding electricity generation, analyzing and reporting on electricity production statistics and performance, and conducting site visits and audits to ensure regulatory compliance.<br>Key Responsibilities:Review of the water demand forecast for week 7 and its revisions Examine the water statement's future capacity and expansion. Review and improve IWPP quarterly reports. Organizes and conducts IWPP site visits and audits Support in the investigation on compliance failures, generation issue and production related incidents Liaises with licensees on non-compliance issues. Maintain, upgrade, and all data and databases related to electricity generation such as the Production Data Submission and Reporting System and provide relevant statistics. Develop and maintain systems that allow the DoE to compare engineering and process performance. Examine the data and information provided by licensees on electricity generation and provide relevant updates to DoE management. Provide technical advice and recommendation on power/desalination issues. Perform any other duties as assigned by the DoE. Examine and advise on the development of technical standards, regulations, and measures Develop methodologies for assessing relevant regulatory submissions for compliance purposes. Keep abreast of developments in generation and production, as well as provide appropriate input to the sector's overall power network issues Perform any other duties as assigned by the DoE.<br>Qualifications Bachelor’s Degree in a relevant discipline e.g. Engineering, etc. Experience Minimum of 5 years of operational and design experience in power sector
The District Cooling Engineer is in charge of assisting in the further development, maintenance, and updating of regulations, codes of operations, and standards for district cooling activities in the energy sector.<br>Furthermore, the District Cooling Engineer is responsible for thoroughly understanding all technical design and operational aspects related to the operation of DC plants to support the regulatory framework, as well as conducting technical assessments and site visits to ensure compliance with the regulatory framework.<br>Key Responsibilities:Monitor the performance and development of the district cooling transmission and distribution codes. Represent the DoE at appropriate forums, as and when required. Provide technical advice and recommendation on a wide range of district cooling related matters. Review all district cooling aspects of the sector planning statement of production, transmission, and distribution companies. Monitor key performance indicators and management reporting structure for district cooling production, transmission, and distribution. Conduct audits and site assessments to ensure compliance with relevant regulations and technical standards Participate in discussions with the Department of Health, Safety, and Environment at the Department of Energy about health, safety, and environmental issues relating to the license. Assist with the review of the annual performance report for district cooling production companies, including recommendations for optimizing the network performance of the company. Assist in the review of all relevant documents, which may include technical reports, regulations, codes, performance metrics, and investigation reports. Conduct research to support technical advice and recommendation on district cooling related matters as and when required. Qualifications Bachelor’s Degree in a relevant discipline e.g. Engineering, etc. Experience Minimum of 5 years of operational and design experience in district cooling plants/sector
Quantum Gate is dedicated to developing and commercializing cutting-edge post-quantum cryptographic solutions. Our mission is to safeguard enterprise digital environments through innovative protocols and applications that address the evolving challenges of the post-quantum era.<br><br>We are looking for a Senior Platform Engineer to join the QSphere engineering team at Quantum Gate and build the engineering platform that powers the entire software development lifecycle (SDLC).<br><br>You will design, build, and operate the cloud platform that enables development teams to develop, test, deploy, and operate software securely and reliably. From infrastructure as code and Kubernetes to CI/CD, Git Ops, observability, and security, you will help create a modern, scalable platform that allows engineers to ship software faster while maintaining high standards for reliability, security, and operational excellence.<br><br>This role combines Platform Engineering, Cloud Infrastructure, and Dev Ops practices, treating the engineering platform as a product with a strong focus on automation, self-service, and developer experience.<br><br>Key Responsibilities<br><br>Build and Operate the Engineering Platform<br><br>Design, implement, and maintain the cloud infrastructure supporting development, testing, staging, and production environments. Build and evolve Kubernetes-based platforms for scalable application deployment. Define and maintain Infrastructure as Code using Terraform (or equivalent IaC technologies). Continuously improve platform scalability, resilience, availability, and operational efficiency.<br><br>Enable Modern Software Delivery<br><br>Design and maintain CI/CD pipelines supporting automated build, testing, security validation, and deployment. Implement Git Ops-based deployment workflows using tools such as Argo CD. Support progressive deployment strategies including blue/green, canary, and automated rollback. Improve software delivery through automation and standardized engineering workflows.<br><br>Drive Reliability and Observability<br><br>Implement and maintain monitoring, logging, alerting, and tracing across the platform. Define operational standards, service reliability objectives, and performance metrics. Participate in troubleshooting, incident response, and root cause analysis to continuously improve platform reliability.<br><br>Build Security into the Platform<br><br>Implement platform security best practices across infrastructure and deployment pipelines. Manage identity, authentication, authorization, secrets, and access management. Integrate security controls into the SDLC through automated policy enforcement, vulnerability scanning, and infrastructure hardening.<br><br>Collaborate Across Engineering<br><br>Work closely with software engineers, architects, QA, and cloud specialists to improve engineering productivity. Provide internal tooling and self-service capabilities that simplify application deployment and operations. Support architecture discussions to ensure platform capabilities align with product and application requirements. Contribute to continuous improvement of engineering practices across the organization.<br><br>Requirements<br><br>Strong experience designing and operating cloud-native infrastructure on AWS, Azure, or Google Cloud Platform. Hands-on experience with Kubernetes and container technologies such as Docker. Experience building and maintaining production CI/CD pipelines using tools such as Git Lab CI, Git Hub Actions, Jenkins, Tekton, or similar. Experience with Infrastructure as Code using Terraform, Cloud Formation, or equivalent. Strong scripting skills using Python, Bash, or similar languages. Experience with Git and modern software development workflows. Knowledge of monitoring and observability platforms such as Prometheus, Grafana, ELK, or similar. Strong understanding of infrastructure, networking, storage, and cloud architecture. Experience implementing infrastructure and platform security best practices. Excellent problem-solving, collaboration, and communication skills. Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience.<br><br>Nice to Have<br><br>Git Ops technologies such as Argo CD. Helm, Tekton, or similar platform tooling. Identity and Access Management technologies including Keycloak, OAuth2/OIDC, or SAML. Configuration management tools such as Ansible. Service Mesh technologies and API gateways. Experience operating highly available distributed systems. Knowledge of confidential computing, secure boot, platform integrity, or attestation technologies. Familiarity with Domain-Driven Design (DDD).<br><br>Join us to drive innovation and shape the future of technology!<br><br>How To Apply<br><br>Are you ready to embark on an exciting journey with Quantum Gate? To apply, please send your resume detailing your relevant experience and why you're the perfect fit for this role.<br><br>Join us as we pioneer innovative solutions to secure the future of digital technology and protect tomorrow’s digital society.
<ul><li><p>Supervise installation, testing, commissioning, and handover of Instrumentation & Control (I&C) systems in accordance with project specifications and contract requirements.</p></li><li><p>As Consultant, ensuring contractor compliance with approved drawings, method statements, quality standards, and HSE requirements.</p></li><li><p>Review and approve I&C-related shop drawings, material submittals, RFIs, method statements, ITPs, and commissioning procedures.</p></li><li><p>FAT, SAT, loop checks, functional testing, and commissioning activities for PLC, SCADA, RTU, telemetry, and field instrumentation systems</p></li><li><p>Monitor contractor progress, identify technical issues, and recommend corrective actions to maintain project schedules.</p></li><li><p>Coordinate with Civil, Mechanical, Electrical disciplines to ensure successful system integration.</p></li><li><p>Review inspection reports, calibration certificates, testing records, as-built drawings, O&M manuals, and commissioning documentation.</p></li><li><p>Participate in site inspections, progress meetings, and technical coordination meetings with clients and contractors.</p></li><li><p>Prepare progress reports and provide technical support to the Resident Engineer and Project Manager.</p></li><li><p>Ensure successful commissioning, performance testing, and final acceptance of I&C systems for water and wastewater infrastructure projects.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>10 - 15 years Experience</strong> on Siemens, Rockwell Automation, PLC and Emerson DCS, Microsoft Office Suite (Word, Excel etc.), is must.</p></li><li><p>Experience on <strong>WTP / STP Middle East region (GCC) </strong>project.</p></li><li><p>Knowledge of International standards like ISA, BS, IEC, NEMA</p></li><li><p>Good Communication skills, Presentation Skills, Learning Attitude, good grasping power and should be a good team member.</p></li></ul>
About Rimini Street, Inc.<br><br>Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.<br><br>Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.<br><br>The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.<br><br>We are actively seeking a Forward Deployed Engineer (Agentic AI) to join our Innovation team. The role embeds with enterprise clients remotely, with onsite visits as engagements require.<br><br>Position Summary<br><br>Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscaler AI services, Service Now and other enterprise AI platforms.<br><br>Essential Duties And Responsibilities<br><br>Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate. Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscaler AI services, Service Now and other enterprise AI platforms. Write production-grade code to deliver the solution, working inside the client's source control, CI/CD and deployment infrastructure, and within enterprise release governance including change approvals, separation of duties, audit evidence and rollback planning. Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation. Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record. Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift. Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling. Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer. Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention. Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences. Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement. <br><br>Experience<br><br>This is a Principal-level role. We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined. We weight recent, hands-on agentic AI work heavily, recognising that production agentic systems are a young discipline. Equivalent experience from adjacent disciplines, including machine learning engineering, applied AI research with production deployment exposure, or senior backend engineering with recent agentic shipping, is welcomed.<br><br>8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time. 2+ years shipping AI or machine learning systems into production, with demonstrated hands-on agentic or LLM-based work. Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments. Track record of operating across the full lifecycle of a system, including architecture ownership, handover to support and ongoing escalation support. Demonstrated ability to learn fast and ship in emerging technical disciplines. Candidates whose recent agentic AI work was learned quickly on the back of strong fundamentals are explicitly in scope. Enterprise systems-of-record grounding: hands-on experience with an ERP we support (SAP, Oracle E-Business Suite, JD Edwards), or strong business-process depth in core enterprise processes such as procurement, finance and order-to-cash. Direct SAP or Oracle E-Business Suite experience preferred. <br><br>Skills<br><br>ERP and enterprise systems experience across SAP, Oracle E-Business Suite, JD Edwards, infor, Service Now, Salesforce, Workday or other systems of record. Direct SAP and Oracle EBS experience highly valued. Required for ERP-anchored regional seats. Experience with multiple agentic AI platforms, demonstrating ability to deliver on whichever platform the client has standardized on. Prior experience as a Forward Deployed Engineer, Applied AI Engineer or equivalent embedded delivery role at an AI lab, hyperscaler or systems integrator. Production Python and at least one additional enterprise or full-stack language such as Type Script, Java, Go, C# or Scala, including modern agent frameworks and patterns. SQL and data modelling fluency, including the ability to reason about enterprise data quality, lineage, permissions and operational semantics. Hands-on retrieval-augmented generation, including chunking, embeddings, vector stores and reranking. Evaluation suite design for LLM-based systems, including regression detection, hallucination measurement and grounding checks. Production observability for AI systems, including latency, token usage, error rate and output drift instrumentation. Working knowledge of at least one major agentic AI platform such as AWS Bedrock, Azure AI, Google Vertex AI, Service Now AI and willingness to learn others as engagements demand. Agent tool execution and governance, including the Model Context Protocol (MCP) or equivalent tool interfaces, permission scoping, scoped credentials, approval gates, audit trails and safe execution controls. Enterprise integration fundamentals, including REST and event-driven patterns, identity flows such as OIDC and SAML, and secure deployment into client-controlled environments. UI and front-end fluency in modern web frameworks such as Angular, React or equivalent, sufficient to build or extend the user-facing layer of agentic solutions. Durable execution frameworks, event-driven architectures or workflow orchestration at enterprise scale. Exceptional written and verbal communication across deep technical and executive audiences, with strong consultative and outcomes-driven instincts. High autonomy, resilience and pragmatism in legacy and politically complex environments, with the proactive discipline needed for effective remote embedding. <br><br>Education<br><br>Bachelor’s degree in computer science, engineering, information systems or related field, or equivalent practical experience.<br><br>Location<br><br>Remote – Dubai, UAE<br><br>Travel<br><br>Region-specific (see regional variants of this role). Travel typically 25 percent to work with clients, prospects, partners or attend events.<br><br>Why Rimini Street?<br><br>We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.<br><br>Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:<br><br>Company We dream big and innovate boldly. <br><br>Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. <br><br>Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. <br><br>Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. <br>Accelerating Company Growth<br><br>Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ <br><br>Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.<br><br>To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com<br><br>Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
We are looking for an experienced Senior Test Engineer - Trade Finance Digitalization to lead end-to-end testing for a Trade Finance Digital Portal integrated with Temenos T24 Core Banking. The ideal candidate will have strong expertise in Trade Finance, Temenos T24, QA leadership, and banking integrations, with hands-on experience leading testing teams and delivering complex digital transformation projects.<br><br>Key Responsibilities<br><br>Manage end-to-end testing activities, including test strategy, planning, estimation, execution, defect management, and reporting Manage and mentor a team of Testers, Senior Testers, and T24 Testers Design and execute functional, integration, regression, UAT, and end-to-end test scenarios Validate Trade Finance workflows across the Digital Portal, BPM/Workflow, APIs, and Temenos T24Test Trade Finance modules including:Letters of Credit (LC) LC Drawings Documentary Collections/Bills (DC) Trade Loans (LD) Delivery (DE) for SWIFT message generation Validate Straight-Through Processing (STP), maker-checker workflows, API integrations, charges, commissions, accounting entries, limits, and collateral Verify SWIFT message generation and compliance with SWIFT and ICC standards Lead defect triage, stakeholder communication, quality reporting, and release readiness Support security, RBAC, KYC/AML validations, audit trails, performance testing, and reconciliation testing Collaborate with Business Analysts, Product Owners, Development, and Automation teams<br><br>Requirements<br><br>NOTE- Looking for immediate joiners only who can join on-site at Abu Dhabi, UAE10+ years of QA experience in Banking, with at least 5 years in Trade Finance testing Strong hands-on experience with Temenos T24 Trade Finance modules (LC, LC Drawings, DC, LD, and DE) Experience testing Digital Banking Portals and complex Core Banking integrations Strong knowledge of Trade Finance products, workflows, and the complete transaction lifecycle Experience with STP validation, API testing, SWIFT messaging, and integration testing Hands-on experience with defect management tools such as JIRAGood understanding of Agile methodologies and test governance Excellent leadership, stakeholder management, communication, and reporting skills
About Dolphin Dolphin Oilfield Equipment Services is an Abu Dhabi (Mussafah) industrial services company serving ADNOC group companies, EGA, Borouge and other oil & gas, power and industrial clients across the UAE. We manufacture, service and retube heat exchangers, execute EPC-stage site works — structural, piping, equipment installation — and deliver shutdown and turnaround maintenance campaigns onshore and offshore.<br>The Role We are hiring a Mechanical Project Engineer / Site Engineer to own the execution of EPC-stage project scopes for ADNOC group and industrial clients: structural steel, piping installation and tie-ins, pump and equipment installation, and civil interfaces such as foundations. You take a project from award handover to final acceptance — one accountable engineer per job. Current projects include HVAC package installation and commissioning, site piping extensions and gas-line tie-ins, isolation-valve replacement campaigns, and plant construction works at sites in Abu Dhabi, Ruwais and Habshan.<br>What You Will Do• Own assigned EPC project scopes end-to-end across UAE sites — mobilisation, construction, inspection, close-out.• Study contracts, scope documents and drawings (P&IDs, isometrics, GA and fabrication drawings); raise technical clarifications and close scope gaps before mobilisation.• Plan ahead of execution: two-week look-ahead schedules, WBS-based progress measurement, and progress reporting that supports invoicing.• Lead 1–2 site supervisors and their crews; coordinate subcontractors and workshop interfaces.• Drive mobilisation readiness: tool and equipment packing lists, manpower allocation, site passes and inductions.• Work with QA/QC on ITPs, inspection hold points, NDT and testing; host client and third-party inspections; close NCRs.• Act as the client's day-to-day technical contact at site; manage queries, RFIs and progress meetings.• Track man-hours and materials against the estimate; flag deviations early; record issues and lessons learned.<br>What We Are Looking For• B. Eng. in Mechanical Engineering or a related discipline.• 3–7 years of site execution on EPC, construction or brownfield projects in UAE/GCC oil & gas, power, water or heavy industry.• Able to read and work from P&IDs, isometrics, GA and fabrication drawings.• Working knowledge of welding, NDT, testing sequences and inspection hold points (ITP).• Hands-on experience under permit-to-work (PTW) systems on client sites.• Strong written and spoken English for client-facing reporting. Preferred / a plus:• ADNOC Permit Requester / Permit Holder certification and current site passes.• Multi-discipline exposure: civil/foundations, E&I, HVAC interfaces; commissioning support.• Primavera P6 or MS Project; ASME Sec VIII / TEMA familiarity; UAE driving licence.<br>What We Offer• A live project portfolio inside the ADNOC ecosystem — real scope ownership from day one, with acting project-manager exposure on sites without a dedicated site manager.• Clear growth path into senior engineer / project management roles as the company expands its EPC business.• Competitive salary and benefits per UAE labour law; package aligned to experience.• Immediate start available.<br>Working Pattern — Read Before Applying Site-based whenever projects run (Abu Dhabi, Ruwais, Habshan; mobility to Oman and Qatar). Six-day weeks are normal on live projects, with day/night shift assignment during peaks and extended hours around milestones. This is a field engineering role, not a desk role.<br>How to Apply Apply through this platform with an updated CV, or send your CV to recruitment@dolphin.ae with the subject "Mechanical Project Engineer – EPC". Candidates available in the UAE with transferable visas will be prioritised; immediate joiners preferred.
About Dolphin Dolphin Oilfield Equipment Services is an Abu Dhabi (Mussafah) industrial services company serving ADNOC group companies, EGA, Borouge and other oil & gas, power and industrial clients across the UAE. We manufacture, service and retube heat exchangers, execute EPC-stage site works — structural, piping, equipment installation — and deliver shutdown and turnaround maintenance campaigns onshore and offshore.<br>The Role We are hiring a Senior Estimation Engineer / Project Estimator to own EPC project estimation: structural, piping, mechanical and equipment installation, civil interfaces and site services for ADNOC group and industrial clients. You will build estimates on the company's man-hour norms, historical contracts and tender library — and sharpen them with actuals from every executed job. This is an estimator-first role. You will support tender-stage schedules and S-curves with our planning engineer, but your desk is costing and winning work — not operating planning software.<br>What You Will Do• Prepare detailed cost estimates for EPC tenders: material take-offs (MTO), BOQs, man-hour build-ups, plant & equipment, and subcontract vs in-house splits.• Review RFQs, engineering drawings, specifications and scopes of work; define material, manpower and equipment requirements.• Coordinate with procurement for material pricing, subcontractor quotations and lead times.• Develop cost breakdowns and commercial proposals aligned with pricing strategy and margin targets.• Ground estimates in site reality — productivity factors, access, permits, shift patterns — including pre-bid site surveys.• Maintain and extend the estimation norms library; mine historical tenders and contracts for cost benchmarks.• Reconcile estimated vs actual hours and costs on executed jobs; feed the results back into future bids.• Support bid clarifications, technical queries and client negotiations with defensible numbers.<br>What We Are Looking For• Diploma or B. Eng. in Mechanical or Industrial Engineering, with a strong estimating track record.• Minimum 6 years (senior profile, 6–10 years) estimating EPC, site-works or fabrication packages in Gulf oil & gas.• Genuine site execution exposure — you have run or supervised site work, not only priced it from an office.• Advanced Excel — non-negotiable: estimate models, norms databases, quantity take-off sheets.• Able to perform quantity take-offs from drawings (structural, piping, mechanical).• Strong written and spoken English for tender documentation and client discussions. Preferred / a plus:• Experience with ADNOC projects or major EPC contractors (NPCC, Petrofac, Technip, etc.).• Shutdown/turnaround estimation or execution exposure — a strong plus.• Multi-discipline take-off capability (civil, E&I, HVAC); ERP or job-costing systems; familiarity with scheduling concepts (WBS, S-curves).<br>What We Offer• Build and own the EPC estimation function — a new desk with direct General Manager and leadership exposure, not a seat in a row of estimators.• A norms- and data-driven estimation system to work with and extend — historical contracts, tender library, actuals feedback.• Growth path into shutdown/turnaround estimation alongside the leadership team.• Competitive salary and benefits per UAE labour law; immediate start available.<br>Working Pattern — Read Before Applying Office-based in Mussafah, Abu Dhabi, with regular site visits (pre-bid surveys, actuals reviews) and presence during key shutdown mobilisations. Expect evening peaks around major tender submissions — quiet weeks exist, submission weeks are full-throttle. Not a remote role.How to Apply Apply through this platform with an updated CV, or send your CV to recruitment@dolphin.ae with the subject "Senior Estimation Engineer – EPC". Candidates available in the UAE with transferable visas will be prioritised; immediate joiners preferred.
Job Description<br><br>The Role<br><br>This is an exciting opportunity for an experienced PMC HSE Engineer based in office to ensure projects are completed on time, within budget, and according to quality and safety standards for a high-profile client.<br><br>Our Clients and Projects <br><br>Designing the future. Transforming the world<br><br>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.<br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive renumeration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field<br><br>Job Objective<br><br>To provide leadership, oversight, and technical expertise in Health, Safety, and Environment (HSE) management for ADNOC projects within a PMC environment, ensuring compliance with ADNOC standards, UAE regulations, and international best practices. Support project teams through proactive risk management, HSE assurance, contractor performance monitoring, incident prevention, and continuous improvement initiatives to achieve safe project execution and organizational HSE objectives.<br><br>Responsibilities<br><br>HSE Management & Compliance<br><br>Ensure implementation of ADNOC HSE Management System requirements across assigned projects. Verify compliance with ADNOC Codes of Practice, project specifications, and applicable UAE regulatory requirements. Review and endorse contractor HSE plans, procedures, method statements, and risk assessments. Monitor project HSE performance and recommend corrective and preventive actions where required. Support the development and maintenance of project HSE strategies, objectives, and performance indicators.<br><br>Engineering & Design HSE Support<br><br>Participate in design reviews to ensure HSE considerations are incorporated during all project phases. Review engineering deliverables for compliance with safety, health, and environmental requirements. Facilitate and participate in safety studies, including HAZID, HAZOP, SIMOPS, QRA, SIL, Bowtie, and constructability reviews. Ensure identified risks are adequately assessed, mitigated, and documented.<br><br>Contractor HSE Oversight<br><br>Evaluate contractor and subcontractor HSE performance and compliance. Review contractor monthly HSE reports, statistics, and action plans. Monitor closure of audit findings, non-conformances, and corrective actions. Participate in contractor HSE meetings and management reviews.<br><br>Audits, Inspections & Assurance<br><br>Plan and conduct HSE audits, inspections, and compliance assessments. Track findings and verify timely implementation of corrective actions. Support project assurance activities and management system audits. Prepare HSE performance reports and presentations for project management and ADNOC stakeholders.<br><br>Incident Investigation & Risk Management<br><br>Lead or participate in incident investigations and root cause analyses. Ensure lessons learned are communicated and integrated into project activities. Maintain project risk registers related to HSE matters. Monitor high-risk activities and ensure appropriate controls are implemented.<br><br>HSE Reporting & Documentation<br><br>Prepare weekly and monthly HSE reports and management dashboards. Maintain HSE records, statistics, action tracking systems, and project documentation. Provide HSE input to project progress reports and management reviews. Ensure accurate reporting of HSE KPIs and leading/lagging indicators.<br><br>Training & Safety Culture<br><br>Promote a positive safety culture throughout the project organization. Support HSE awareness campaigns, workshops, and training programs. Provide guidance and mentoring to junior HSE personnel and project teams. Encourage proactive reporting of hazards, near misses, and improvement opportunities.<br><br>Qualifications<br><br>What makes you remarkable<br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Qualifications<br><br>Bachelor's Degree in Engineering, Environmental Science, Occupational Health & Safety, or a related discipline. Professional HSE certifications such as NEBOSH Diploma/IGC, CSP, Grad IOSH, CMIOSH, CRSP, or equivalent preferred. Lead Auditor certification (ISO 45001 and/or ISO 14001) preferred.<br><br>Experience<br><br>Typically 15+ years of HSE experience in the oil and gas industry. Minimum 5–8 years in a PMC, EPC, or major project environment. Extensive experience with ADNOC projects, standards, and HSE requirements. Experience supporting FEED, detailed engineering, construction, commissioning, and start-up phases.<br><br>Skills & Competencies<br><br>Strong knowledge of ADNOC HSE Management System and Codes of Practice. Expertise in risk assessment and process safety management. Excellent auditing, investigation, and report-writing skills. Strong communication and stakeholder management abilities. Proficient in HSE performance analysis and KPI reporting. Ability to influence project teams and contractors to achieve HSE excellence. Strong leadership, mentoring, and problem-solving capabilities.<br><br>Key Performance Indicators (KPIs)<br><br>Compliance with ADNOC and project HSE requirements. Closure rate of HSE actions, audit findings, and non-conformances. Contractor HSE performance improvement. Timely completion of HSE reviews and approvals. Incident reduction and effective implementation of lessons learned. Achievement of project HSE objectives and zero-harm targets.<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
About Dolphin Dolphin Oilfield Equipment Services is an Abu Dhabi (Mussafah) industrial services company serving ADNOC group companies, EGA, Borouge and other oil & gas, power and industrial clients across the UAE. We manufacture, service and retube heat exchangers, execute EPC-stage site works — structural, piping, equipment installation — and deliver shutdown and turnaround maintenance campaigns onshore and offshore.<br>The Role We are hiring a Mechanical Maintenance Engineer to own heat exchanger servicing and shutdown/turnaround execution: retubing, tube plugging, bundle repair, cleaning and testing in our Mussafah workshop, plus site campaigns — bundle pulls, on-site piping jobs and valve replacement — inside client turnaround windows, onshore and offshore. You will run work under our long-term heat exchanger maintenance agreements with ADNOC group companies, EGA and Borouge, and on refinery and offshore turnaround campaigns.<br>What You Will Do• Own heat exchanger servicing jobs end-to-end: receipt or site inspection, repair scoping, execution, testing, documentation, dispatch.• Inspect shell & tube bundles and produce as-found condition reports (photos, measurements, tube condition) within 24–48 hours; support quotations with quick man-hour and material estimates.• Execute retubing, tube plugging, bundle repairs, gasket replacement, mechanical/chemical cleaning, and hydrostatic/pneumatic testing.• Deliver shutdown and turnaround (STO/TAR) scopes: bundle extraction to box-up, site piping and valve installation/replacement inside the outage window.• Make repair-vs-replace recommendations; document and secure client approval for scope growth once units are opened.• Lead supervisors, technicians and multinational crews across day/night shifts; mobilise at short notice.• Own quality documentation: ITPs, dimensional and test records, as-found/as-left reports and final dossiers.• Work to permit-to-work, confined-space and client HSE requirements on ADNOC-type sites.<br>What We Are Looking For• B. Eng. in Mechanical or Maintenance Engineering — hands-on capability weighs more than paper qualifications.• 3–7 years in heat exchanger servicing, static equipment maintenance or turnaround contracting.• Practical shell & tube experience: retubing, tube plugging, bundle repair, leak and pressure testing.• Site experience with piping jobs and valve installation/replacement.• Shutdown/turnaround experience in refinery, gas plant or petrochemical environments; confident in PTW and confined-space culture.• English confident enough for client-facing site communication and reporting. Preferred / a plus:• TEMA nomenclature, API 660/661 awareness; plate heat exchanger (PHE) refurbishment exposure.• Valid ADNOC site passes/inductions; offshore experience.• Estimation exposure (pricing repair scopes); night-shift crew leadership.<br>What We Offer• One of the UAE's busiest heat exchanger workshops, with long-term maintenance agreements across the ADNOC group, EGA and Borouge — steady work between turnaround seasons.• Onshore and offshore turnaround campaigns — high-intensity, high-responsibility site work with real client exposure.• Variety: service jobs run days to weeks, several at different stages — never one long identical project.• Competitive salary and benefits per UAE labour law; immediate start available.<br>Working Pattern — Read Before Applying Honest note: during shutdown seasons this role means night shifts, extended hours, consecutive working days and mobilisation on under 48 hours' notice, across the UAE and to Oman/Qatar. Between campaigns you are workshop-based in Mussafah. If you want a predictable calendar, this is not your role; if you like intense campaigns followed by quieter workshop periods, it is.<br>How to Apply Apply through this platform with an updated CV, or send your CV to recruitment@dolphin.ae with the subject "Maintenance Engineer – Heat Exchangers". Candidates available in the UAE with transferable visas will be prioritised; immediate joiners preferred.
Together we make the difference<br><br>We are a leading provider of innovative and high-performance solutions for airport logistics. Our portfolio includes products and solutions for baggage and cargo handling, high-end software for the digitalization of logistics processes as well as an extensive range of maintenance and services. Major customers include renowned airports and airlines around the globe.<br><br>We are looking for a Jr. Mechanical Design & Layout Engineer to join our highly skilled Engineering team in Dubai, UAE. This role suits a proactive team player with a positive learning mindset and may require temporary relocation within the Middle East or other countries for project assignments.<br><br>What are my responsibilities?<br><br>Prepare project mechanical layouts using Revit (mandatory), Auto CAD, and Autodesk Inventor. Develop manufacturing drawings and manage installation drawings (including sections and supporting documentation such as clash reports). Coordinate with other engineering disciplines (Electrical, Steelworks, PLC/IT, etc.) to ensure design integration. Prepare BOM/BOQ/RFQ for procurement of mechanical equipment in line with project specifications. Coordinate technically with suppliers to finalize equipment selections and support SAP processes for material ordering (including material number creation where applicable). Prepare and submit design documentation for client approval (e.g., material submittals, O&M manuals, functional descriptions), and address client/consultant comments. Manage building interfaces (space requirements, accessibility, safety, architectural constraints) and check building drawings (MEP/FLS/architecture/structure) to generate clash reports/drawings. Support site execution through design surveys, handling site problem reports/open points, responding to technical queries, and supporting snagging and commissioning teams as required. Prepare accurate as-built documentation and maintain compliance with established engineering standards and procedures. Maintain a strong focus on quality, safety, and client satisfaction.<br><br>What do I need to qualify for the role?<br><br> BSc Mechanical Engineering + 3 years experience, or Diploma + 5 years experience. 2–3 years minimum experience in a mechanical design environment, ideally within conveying/logistics technology (BHS/CHS exposure is an advantage). Strong working experience in Revit (mandatory); experience in Auto CAD 2D/3D and tools such as Inventor/Navisworks is an advantage. SAP knowledge (including creating material numbers) is a plus. Strong English communication skills (written and verbal). Willingness to travel locally/internationally and work effectively in an international environment. Basic understanding of mechanical equipment safety standards (e.g., Machine Directive / EU norms). Structural calculation experience is a plus. Team-oriented, organized, eager to learn, and continuously improve. <br><br>We are committed to fostering an inclusive workplace and encourage all qualified candidates to apply.
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<p>Wood is currently recruiting for an experienced PMC Senior ORA Engineer (LOM, Digitalization, Process & Procedures) for our client ADNOC Offshore project in Abu Dhabi as part of our instrument engineering within our Oil, Gas & New Energies business. </p><br><p>Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates. </p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li>Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: J</strong>oin a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>The Senior Operations & Readiness Engineer is responsible for leading Operational Readiness, digitalization initiatives, and the development of operational processes and procedures for major capital projects. The role ensures that all systems, documentation, personnel, and digital platforms are prepared to support a safe, efficient, and seamless transition from project execution to operations.</p><br><p>Operational Readiness</p><br><ul> <li>Develop and implement the Operational Readiness (OR) strategy and execution plan.</li> <li>Coordinate OR activities across engineering, construction, commissioning, and operations teams.</li> <li>Ensure all operational deliverables are completed before project handover.</li> <li>Monitor OR progress and report readiness status to project management.</li> <li>Facilitate operational risk assessments and mitigation plans.</li></ul><p>Digitalization</p><br><ul> <li>Lead digital transformation initiatives supporting project execution and operations.</li> <li>Implement digital tools for document management, asset information, workflow automation, and reporting.</li> <li>Coordinate integration of engineering, commissioning, maintenance, and operational data.</li> <li>Ensure data quality, integrity, and compliance with client digital standards.</li> <li>Support development of digital dashboards, KPIs, and analytics for operational performance.</li> <li>Coordinate digital handover requirements and Asset Information Management (AIM).</li></ul><p>Process & Procedures</p><br><ul> <li>Develop, review, and update operational policies, procedures, and work instructions.</li> <li>Prepare Standard Operating Procedures (SOPs), operational manuals, and emergency response procedures.</li> <li>Ensure procedures comply with client requirements, industry standards, and regulatory requirements.</li> <li>Coordinate procedure reviews with operations, maintenance, HSE, and engineering teams.</li> <li>Support Management of Change (MOC) activities related to operational documentation.</li></ul><p>Operations Support</p><br><ul> <li>Coordinate Operations and Maintenance (O&M) readiness activities.</li> <li>Support development of maintenance strategies and preventive maintenance plans.</li> <li>Coordinate spare parts, critical equipment, and operational resources.</li> <li>Support startup, performance testing, and plant stabilization activities.</li> <li>Ensure all operational documentation is complete before handover.</li></ul><p>Training & Competency</p><br><ul> <li>Develop operational training plans and competency matrices.</li> <li>Coordinate training sessions for operators and maintenance personnel.</li> <li>Ensure training materials and digital learning resources are available.</li> <li>Verify competency assessments before facility startup.</li></ul><p>Handover & Closeout</p><br><ul> <li>Coordinate project-to-operations handover activities.</li> <li>Ensure completion of handover dossiers, asset registers, and digital records.</li> <li>Verify punch list closure related to operational readiness.</li> <li>Support final acceptance and project closeout documentation.</li></ul><br>Qualifications:<br><p>Qualifications</p><br><ul> <li>Bachelor's degree in Engineering (Mechanical, Chemical, Electrical, Industrial, or related discipline).</li> <li>Master's degree is an advantage.</li> <li>12–15 years of experience in oil & gas, petrochemical, energy, or industrial projects.</li> <li>Minimum 5 years in Operational Readiness within a PMC or EPC environment.</li> <li>Experience in digital transformation and operational excellence programs is highly desirable.</li></ul><p>Technical Skills</p><br><ul> <li>Operational Readiness planning and execution.</li> <li>Digital asset management and information management.</li> <li>Process mapping and business process improvement.</li> <li>SOP and operational procedure development.</li> <li>Commissioning and startup support.</li> <li>Asset Information Management (AIM).</li> <li>Document control and digital workflow systems.</li> <li>Risk assessment and Management of Change (MOC).</li> <li>KPI development and performance reporting.</li> <li>Familiarity with BIM, Digital Twin, and Asset Performance Management (APM) concepts.</li></ul><p>Software Knowledge</p><br><ul> <li>Microsoft Office Suite.</li> <li>Microsoft Power BI.</li> <li>Microsoft SharePoint.</li> <li>Primavera P6.</li> <li>AVEVA Engineering Information Management.</li> <li>Hexagon SmartPlant.</li> <li>SAP PM / SAP S/4HANA.</li> <li>IBM Maximo.</li> <li>Autodesk Construction Cloud.</li> <li>Document management systems (Aconex, Procore, or equivalent).</li></ul><p>Knowledge of Standards</p><br><ul> <li>ISO 55001 – Asset Management.</li> <li>ISO 9001 – Quality Management.</li> <li>ISO 14224 – Reliability and Maintenance Data.</li> <li>ISO 31000 – Risk Management.</li> <li>API Recommended Practices.</li> <li>Relevant HSE regulations and client specifications.</li></ul><p>Key Competencies</p><br><ul> <li>Operational Readiness leadership.</li> <li>Digital transformation and innovation.</li> <li>Process development and optimization.</li> <li>Stakeholder management.</li> <li>Cross-functional coordination.</li> <li>Analytical and problem-solving skills.</li> <li>Excellent written and verbal communication.</li> <li>Leadership and mentoring.</li> <li>Project planning and organizational skills.</li> <li>Continuous improvement mindset.</li></ul><p>Key Deliverables</p><br><ul> <li>Operational Readiness Plan.</li> <li>Operations Philosophy.</li> <li>Standard Operating Procedures (SOPs).</li> <li>Operations & Maintenance Manuals.</li> <li>Training and Competency Matrix.</li> <li>Operational Risk Register.</li> <li>Digital Asset Information Package.</li> <li>Handover Dossiers.</li> <li>Readiness Dashboards and KPI Reports.</li> <li>Final Operational Readiness Certification.</li></ul><p>Preferred Experience</p><br><ul> <li>PMC experience on large EPC or EPCM projects.</li> <li>Experience in refinery, LNG, petrochemical, offshore, or energy transition projects.</li> <li>Familiarity with digital twin implementation, AI-enabled operations, and smart plant technologies.</li> <li>Experience managing multidisciplinary teams and coordinating with client operations organizations.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Wood is currently recruiting for an experienced PMC Senior Engineer OR & A (Maintenance Operations & Readiness) for our ADNOC project in Abu Dhabi within our Oil, Gas & New Energies business. <br> Due to the nature of the projects and client expectation, the position will be based full time at our client office in Abu Dhabi, United Arab Emirates. <br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation. </p><br><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality. </p><br><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul><li>Develop and execute Maintenance Readiness Plansfor new offshore facilities and brownfield projects.</li><li>Review engineering deliverables to ensure maintainability, operability, and reliability.</li><li>Establish preventive and predictive maintenance strategies.</li><li>Develop maintenance philosophies, procedures, work instructions, and standard operatingprocedures.</li><li>Prepare and populate SAP PM/CMMS with:<ul><li>Equipment hierarchy</li><li>Functional locations</li><li>Equipment master data</li><li>Preventive maintenance plans</li><li>Task lists</li><li>Bills of Materials (BOM)</li></ul></li><li>Review equipment criticality and perform ReliabilityCentered Maintenance (RCM), Failure Mode andEffects Analysis (FMEA), and Risk-Based Maintenance (RBM).</li><li>Coordinate with Engineering, EPC contractors, Operations, Commissioning, and Vendors during project execution.</li><li>Verify spare parts strategy, warehouse readiness, and critical spare availability.</li><li>Participate in Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), Mechanical Completion, and Commissioning activities.</li><li>Lead maintenance input during Pre-Startup Safety Reviews (PSSR).</li><li>Review commissioning and start-up proceduresfrom a maintenance perspective.</li><li>Support asset integrity, shutdown planning, andturnaround readiness.</li><li>Lead Root Cause Failure Analysis (RCFA) for major equipment failures.</li><li>Monitor maintenance KPIs including:<ul><li>Equipment Availability</li><li>MTBF</li><li>MTTR</li><li>PM Compliance</li><li>Maintenance Backlog</li><li>Reliability Index</li></ul></li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><br><p><strong>Expected:</strong></p><br><ul><li>Bachelor of Science degree in Mechanical Engineering</li><li>15+ years in oil & gas maintenance.</li><li>Minimum 5 years in offshore operations.</li><li>Experience with ADNOC, major EPC contractors, or international oil companies is preferred.</li><li>Proven experience in operations readiness, commissioning, maintenance planning, and asset management.</li><li>Strong knowledge of offshore production facilities including:<ul><li>Rotating equipment</li><li>Static equipment</li><li>Electrical systems</li><li>Instrumentation and control systems</li><li>Safety systems</li></ul></li></ul><p><strong>Technical Skills</strong></p><br><ul><li>SAP PM</li><li>Maintenance & Reliability Engineering</li><li>Reliability Centered Maintenance (RCM)</li><li>FMEA</li><li>Root Cause Analysis (RCA)</li><li>Asset Integrity Management</li><li>Shutdown Planning</li><li>Risk-Based Inspection (RBI)</li><li>Preventive & Predictive Maintenance</li><li>ISO 55000 Asset Management</li><li>HAZOP and PSSR</li><li>CMMS implementation</li><li>KPI reporting and performance analysis</li></ul><p><strong>Competencies</strong></p><br><ul><li>Leadership and team management</li><li>Decision making</li><li>Analytical and problem-solving skills</li><li>Stakeholder management</li><li>Communication and presentation skills</li><li>Planning and organizational skills</li><li>Safety leadership</li><li>Continuous improvement mindset</li></ul><p><strong>Typical KPIS</strong></p><br><ul><li>Plant Availability</li><li>Maintenance Cost</li><li>PM Schedule Compliance</li><li>Equipment Reliability</li><li>Shutdown Performance</li><li>MTBF</li><li>MTTR</li><li>Maintenance Backlog</li><li>Spare Parts Availability</li><li>HSE Performance</li><li>Commissioning Rea</li></ul><br> </div>