Plumbing Engineer

Company Description:<br>Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various GPUs and accelerators hardware, and facilitates seamless integration and scalability for enterprise AI applications. Open Innovation AI focuses on optimizing and simplifying AI workload management and making AI technologies accessible to organizations of all sizes. With its innovative solutions, companies can reduce operational costs, accelerate time to value, and maximize their return on investment, ensuring that their AI strategies contribute directly to enhanced business outcomes. <br>Role Overview: <br>As a Senior Full Stack Engineer at Open Innovation, you will play a critical role in shaping both the frontend and backend of our platforms and web applications. Working closely with our product team, you'll develop visually compelling, highly functional, and accessible user interfaces while also architecting robust, scalable backend services. Your expertise in data visualization, large datasets, and backend integration will be key to creating powerful, insightful, and seamless experiences for our users <br>Requirements: <br>Develop and maintain responsive web applications using React, Type Script, and Vite.js on the frontend, and Node.js with Type Script on the backend Design and implement data processing pipelines and RESTful API to handle and render large datasets effectively Implement backend solutions for streaming interfaces for Large Language Models (LLMs), supporting real-time data visualization and interactions Collaborate with UX/UI designers, product owners, and frontend engineers to prototype and refine user interfaces, ensuring seamless integration with backend systems Design and implement scalable, maintainable architectures for both frontend and backend systems Work closely with infrastructure teams to ensure efficient deployment and scaling of applications, including database optimization and API performance tuning Develop and maintain CI/CD pipelines for automated building, testing, and deployment of full stack applications Implement comprehensive testing strategies, including unit, integration, and end-to-end (E2E) testing, using tools like Playwright and Jest Optimize application performance, load times, and backend processing speed, especially for applications managing large datasets Stay updated with the latest full stack development technologies and best practices, suggesting improvements to our tech stack and development workflows Write clear, concise documentation for code, processes, and architecture decisions across the stack Participate in code reviews and provide constructive feedback to team members on both frontend and backend codebases <br>Qualifications <br>Bachelor's or higher degree in Computer Science, Software Engineering, or a related field Minimum of 5 years of professional experience as fullstack engineer Strong proficiency in HTML, CSS, and Java Script, including advanced concepts such as responsive design, cross-browser compatibility, accessibility, asynchronous programming, and closures Expertise in React, Type Script, and Node JS Solid understanding of frontend/backend architecture principles and best practices Proficiency in data visualization libraries (e.g., ECharts, Recharts, or similar) Knowledge of streaming data techniques Expertise of RESTful APIs Experience with Git version control system Excellent communication skills and ability to work effectively in a collaborative team environment

???? Hiring: Junior Technical Sales Engineer – Oil & Gas | Abu Dhabi, UAE*<br>We are looking for a *Junior Technical Sales Engineer* to join our growing team in Abu Dhabi.<br>*Requirements:** Bachelor's Degree in Engineering* 1–2 years of UAE sales experience, preferably in the Oil & Gas industry* Experience handling RFQs, material sourcing, and quotation submissions* Knowledge of supplier and subcontractor prequalification with EPCs and General Contractors* Familiarity with SAP Ariba and ADNOC tendering processes* Strong MS Office skills* Excellent communication, presentation, and negotiation skills* Self-motivated with strong personal discipline* Experience attending industry events such as ADIPEC* Ability to work under pressure and meet sales targets<br>*Key Responsibilities:** Identify and develop new business opportunities in the Oil & Gas sector* Build and maintain strong relationships with existing and new clients* Prepare RFQs, source materials, and submit competitive quotations* Develop and implement sales strategies to increase revenue and market share* Conduct market research and identify business opportunities* Coordinate with internal teams to ensure successful project execution* Independently generate business opportunities and secure orders from major Oil & Gas companies, EPC contractors, and General Contractors in the UAE market.<br>???? *Location:* Abu Dhabi, UAE<br>???? *Apply by sending your CV to:* [info@oscaroets.com]

Role: Senior Full-Stack Engineer - Frontend Focussed (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $55/hour<br>Role Overview:We are hiring for one of our clients to develop and maintain web applications with a strong emphasis on frontend architecture and user interface implementation. The role requires collaboration with cross-functional teams to deliver scalable solutions in a fast-paced environment.<br>Key Responsibilities:• Develop responsive and accessible frontend components using modern Java Script frameworks and libraries• Implement and optimize user interfaces with a focus on performance, usability, and cross-browser compatibility• Integrate frontend applications with backend services and APIs to ensure seamless data flow and functionality• Write clean, maintainable, and well-documented code following industry best practices• Participate in code reviews, testing, and debugging to maintain high-quality deliverables<br>Required Skills & Qualifications:• Proficiency in Java Script, Type Script, and React or similar frontend frameworks• Experience with responsive design principles and CSS preprocessors like Sass or Less• Familiarity with state management libraries such as Redux or Context API• Knowledge of RESTful APIs and Graph QL for frontend integration• Experience with version control systems like Git and CI/CD pipelines• Understanding of frontend testing tools such as Jest, Mocha, or Cypress• Ability to work independently and manage multiple tasks in an agile environment<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of high-impact digital products. The project involves building scalable frontend solutions for a widely used platform.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Senior QA Automation Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $80/hour<br>Role Overview:We are hiring for one of our clients, seeking a Senior QA Automation Engineer to design, implement, and maintain automated testing frameworks for high-impact software projects. The role involves collaborating with cross-functional teams to ensure software quality and reliability across multiple platforms and environments. Responsibilities include developing test scripts, analyzing test results, and identifying defects to improve system performance.<br>Key Responsibilities:• Design and develop automated test scripts using industry-standard frameworks such as Selenium, Cypress, or Playwright.• Execute and maintain automated test suites to validate software functionality, performance, and security.• Collaborate with developers and product teams to integrate testing into CI/CD pipelines and ensure continuous delivery.• Analyze test results, document defects, and work with engineering teams to resolve issues efficiently.• Mentor junior QA engineers and contribute to improving testing methodologies and best practices.<br>Required Skills & Qualifications:• Minimum 5 years of experience in QA automation engineering, with expertise in scripting languages like Python, Java, or Java Script.• Proficiency in automated testing tools such as Selenium Web Driver, Appium, or Postman for API testing.• Experience with test frameworks like Cucumber, JUnit, or Test NG for structured test execution.• Strong understanding of CI/CD tools such as Jenkins, Git Lab CI, or Circle CI for test automation integration.• Ability to analyze complex system behavior and troubleshoot automated test failures effectively.• Experience with performance and load testing tools such as JMeter or Gatling is a plus.• Familiarity with version control systems like Git and branching strategies for test code management.• Excellent problem-solving skills and attention to detail in validating software quality.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the delivery of scalable and high-quality software solutions. The position involves direct impact on software reliability and performance across distributed teams.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Go Software Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience<br>Role Overview:We are hiring for one of our clients to build the next generation of dialog agents with wide-ranging applications in education, entertainment, and question-answering systems. The role involves close collaboration with cross-functional teams to define, design, and deliver new features.<br>Key Responsibilities:• Review AI-generated code and solutions to ensure adherence to quality standards and development best practices• Organize development cycles, set priorities, and define project goals and deadlines• Resolve complex coding issues using Go expertise during AI validation and system integration• Verify accuracy, efficiency, and dependability of AI-generated code through validation processes• Analyze code, provide constructive feedback, and foster a collaborative environment that encourages innovation and continuous improvement<br>Required Skills & Qualifications:• Bachelor’s or master’s degree in engineering, computer science, or equivalent experience• At least 3+ years of relevant software engineering experience, with a proven ability to lead teams• In-depth knowledge of Go programming language and software development best practices• Experience with AI systems and code-creation technologies, including LLM model training• Proactive contribution to public Git Hub repositories, including feature development and code refactoring for large codebases<br>More About the Opportunity:This role offers a unique opportunity to contribute to cutting-edge AI technology that powers open-ended, collaborative dialogues. The company is building scalable backend components to support high-quality LLM training and deployment across diverse frameworks.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Responsibilities<br><br>About the Team<br><br>We are building an intelligent enterprise-services platform to power Byte Dance's global growth and operations. Guided by an AI-First philosophy, the team delivers AI solutions built on industry best practices.<br><br>As a campus-hire AI Application Engineer, you will contribute to the end-to-end delivery of AI-powered business systems. Working alongside product, design, and cross-regional engineering teams, you will grow rapidly into an engineer capable of independently building AI products.<br><br>We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.<br><br>Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.<br><br>Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Online Assessment<br><br>Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment.<br><br>Responsibilities<br><br> Build backend services and the Agent runtime, ensuring code quality, readability, and maintainability; continuously improve system performance and stability through profiling and tuning. Integrate internal enterprise systems into Agents via Tools / MCP / CLI / A2A. Take an role in code reviews, and learn and follow the team's coding standards and architectural conventions. Write clear, AI-friendly technical documentation and contribute to the team knowledge base. Explore embedding AI capabilities into backend services, and contribute to AI-driven feature development, evaluation, and validation.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br> Bachelor's degree or above in Computer Science, AI, or a related field. Solid foundation in data structures, algorithms, and computer systems, with strong coding habits. Proficiency in one or more of Golang / Java / Python. Hands-on experience with distributed systems and microservice architecture. Hands-on experience with, and understanding of, AI Agent architectural patterns (reasoning, memory management, multi-Agent collaboration, etc.). Strong communication and collaboration skills; genuine interest in exploring the Agent engineering ecosystem.<br><br><br>Preferred Qualifications: AI related Experience<br><br> AI product Builder: as a core contributor to build an AI product / Agent / application aimed at real world users. able to articulate the product positioning, technology choices, user scale, and iteration process. Hands-on experience with different mainstream Agent frameworks (e.g., Lang Chain / Lang Graph, Claude Agent SDK, etc.), Prompt Engineering, Harness Engineering, Context Management and Evaluation.<br><br><br>By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy<br><br>Job Information<br><br>About Us<br><br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br>Why Join Byte Dance<br><br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br><br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications:No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

Position Summary Our client is seeking an experienced QA/QC Engineer – Electrical & Mechanical (MEP) to join their project team. The ideal candidate will have extensive experience in high-rise building construction with a strong background in Mechanical, Electrical, and Plumbing (MEP) systems. The successful candidate will be responsible for implementing quality assurance and quality control procedures, ensuring all MEP works comply with project specifications, approved drawings, international standards, and local authority regulations. The role requires close coordination with consultants, subcontractors, project teams, and clients to ensure the highest quality standards are maintained throughout the project lifecycle.<br>Key Responsibilities Quality Assurance & Quality Control Implement and maintain QA/QC procedures in accordance with the company's Quality Management System (QMS). Conduct routine inspections of electrical and mechanical installations to ensure compliance with approved drawings, project specifications, and applicable codes and standards. Monitor site activities to ensure all MEP works are executed in accordance with approved Inspection & Test Plans (ITPs) and Method Statements. Coordinate and submit Work Inspection Requests (WIRs) and Material Inspection Requests (MIRs) with consultants. Verify that all materials delivered to site comply with approved material submittals and project requirements. Ensure subcontractors follow approved quality procedures and maintain complete inspection records.<br>Inspection & Testing Carry out inspections for mechanical and electrical systems including:HVAC Systems Chilled Water & Plumbing Systems Fire Fighting & Fire Alarm Systems Low Voltage (LV) Systems Lighting & Power Distribution ELV Systems BMS Integration Witness testing and commissioning activities for all MEP systems. Ensure all testing documentation is completed, reviewed, and approved.<br>Documentation & Compliance Prepare and maintain quality documentation including:Inspection Reports WIRs & MIRsNon-Conformance Reports (NCRs) Corrective Action Reports (CARs) Quality Checklists Material Approval Records Review shop drawings, technical submittals, and material approvals before installation. Maintain quality records for project handover and final documentation.<br>Non-Conformance Management Identify quality issues and non-conformities during construction. Raise NCRs where necessary and monitor corrective and preventive actions until closure. Conduct root cause analysis and recommend improvements to prevent recurrence. Follow up on punch list items and ensure timely closure.<br>Coordination Coordinate with project managers, consultants, subcontractors, site engineers, and commissioning teams to resolve quality-related issues. Participate in quality meetings and provide regular QA/QC progress reports. Support project teams during consultant inspections and authority approvals.<br>Handover & Commissioning Assist in preparing testing and commissioning documentation. Support snagging, de-snagging, and final project handover. Ensure all QA/QC documentation is completed and submitted prior to project completion.<br>Qualifications Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related discipline. QA/QC certifications such as ISO 9001 Internal Auditor or Lead Auditor are an advantage. Additional certifications related to quality management or MEP systems are preferred.

Candidates with a Bachelors degree in Civil Engineering with more than 10 years of experience in the Oil & Gas Industry. Review civil engineering designs and supervise construction activities Prepare tender and bidding documents, evaluate bids, and manage contractor coordination Assess the integrity and remaining life of existing facilities Support project planning, scheduling, and execution Lead engineering teams and monitor project performance Ensure compliance with safety standards, company policies, and project objectives Prepare technical and progress reports for managementExperience in Structural Engineering Design Strong experience in civil engineering design review, construction supervision, project execution, tendering, bid evaluation, and contractor management Sound knowledge of OH&S/HSSE regulations, PTW systems, and relevant industry codes and standards (ASME, API, ANSI)<br>Salary: AED 15,000

Job Purpose To manage the facilities and operations within the assigned portfolio while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve Enova’s business objectives.<br>Key Responsibilities Perform regular site inspections on the status of Hard services and Specialist services performed at assigned site locations and ensure all required documents in place. Organize and keep track of all the preventive and reactive maintenance performed by the appointed service providers. Regularly communicate with the service providers on-site to ensure the maintenance works are followed as per schedule. Monitor & control the specialist systems and ensure the effective delivery of site services in line with Service Level Agreements /Key Performance Indicators Plans, schedules, and reviews of the day-to-day operational and maintenance activities related to all MEP Systems of the buildings, monitors operation of various MEP systems to ensure optimum performance of systems and equipment’s Investigate complaints, disturbances and resolve problems by communicating with the facilities management, landlord management and tenants. Follow-up on all operational requirements as per the approved building rules/community guidelines. Maintain all the required departmental and site level documentation. Investigate complaints, disturbances and resolving problems, following management rules & regulations also liaise with building residents as and when required. Ensure all operations are performed under safe practices and as per the guidance of the QHSE Team. Ensure all legal and statutory /authority requirements are fulfilled in terms of building operation. Assist the Facilities Manager in all aspects of project implementation as needed. Assist in purchasing department for equipment, requirements for the property. Submission of regular reports such as monthly Inspection Reports with details of operational issues and status of works, detailed KPI report of AMC service providers, FM tracker of pending issues and other administrative and technical reports. Monitor and optimize energy consumption to reduce costs and improve efficiency. Identify energy-saving opportunities and implement measures to enhance energy efficiency Manage relationships with clients, stakeholders, vendors, and regulatory communication with clients, customer base with your area of responsibility and the FM or workplace manager. Prepares & submits routine and special reports such as maintenance schedules, operational & incident reports, accident reports, technical reports, …etc. Preparation and submission of quotations and estimates. Liaise with technicians to ensure accuracy of quotations and estimates. Follow all contractual scope of deliverables and ensure to deliver the required service on time. Identify any training needs for each member of the team and ensure training schedule is created and maintained to ensure quality services provided to clients Preparing risk assessment, method statement and fire assessment plans in coordination with HSEAddress and resolve system and equipment issues within client facilities, issuing repair reports for documentation.<br>Qualifications, Experiences, & Skills Bachelor's Degree in Mechanical Engineering.4 to 5 years of experience in Facilities Management/Construction of projects related to water features. Hands-on experience in the operation, maintenance, and troubleshooting of water features, including fountains, ponds, waterfalls, and associated pumping and filtration systems. Knowledge of water treatment, water quality management, filtration systems, pumps, valves, piping, and control systems for decorative water features. Experience coordinating preventive and corrective maintenance for water features and related MEP systems. Experience with musical fountains, programmable water features, PLC/BMS integration, and lighting control systems is highly preferred. Familiarity with water feature safety standards, energy-efficient operation, and contractor management. Knowledge of CAFM systems. Good understanding of MEP systems. Innovative and conceptual thinking skills. Strong numerical, analytical, and problem-solving skills. Effective communication and stakeholder management skills. Strong planning, organizing, and coordination skills. Leadership and teamwork abilities. Computer proficiency (MS Office and CAFM applications).

Company Overview Namiri Technology Services LLC provides tax integration software and services in the UAE, aligned with the e-Invoicing framework led by the Ministry of Finance (MoF) and Federal Tax Authority (FTA). Its flagship platform, Digi Tax, helps businesses transmit tax data simply, securely and efficiently. Digi Tax operates across Kenya, Nigeria, Zambia and the UAE through a single integration layer supporting multiple national e-invoicing regimes. The UAE framework follows a decentralised, Peppol-based five-corner model. Structured invoices are exchanged in the PINT AE format through Accredited Service Providers and reported to the FTA in near real time. The UAE mandate is entering its live phase. The voluntary pilot opened on 1 July 2026. Businesses with annual revenue of AED 50 million or more must appoint an Accredited Service Provider by 30 October 2026, with mandatory issuance beginning on 1 January 2027 for this group. Additional cohorts will follow during 2027. Demand for technical integration support is therefore immediate and expected to grow. Position Summary The Pre-Sales / Integrations Engineer is a customer-facing technical role supporting Sales, Partners and Integrations throughout the customer lifecycle. You will help prospects and customers understand how Digi Tax connects with their ERP, billing platform, POS or custom application. You will deliver technical demonstrations, answer integration questions, prepare solution documentation and support customers through pilot, sandbox and pre-go-live testing. You will also serve as the technical point of contact for Digi Tax’s partner ecosystem, including ERP implementation partners, software vendors, accounting and audit firms, resellers and internal development teams. You will help partners build, test and certify connectors, plugins and embedded workflows using the Digi Tax API. The role requires close collaboration with Sales, Integrations, Engineering and Product to develop clear integration plans that satisfy PINT AE and Peppol requirements. Responsibilities Prospects and Direct Customers Join sales calls to understand the customer’s systems, technical environment, invoice volumes and integration requirements. Deliver technical demonstrations covering Digi Tax, APIs, data flows, PINT AE field mapping and common integration patterns. Respond accurately to technical questions, RFPs, RFIs and security or compliance questionnaires. Prepare integration scoping documents, solution diagrams, field-mapping sheets and sample payloads. Support customers during pilot and sandbox phases by troubleshooting API calls, validating XML, interpreting PINT AE errors and explaining Peppol responses. Guide customers through onboarding requirements, including ASP appointment, Emara Tax onboarding, Peppol identifier setup and master-data preparation. Help customers identify and close data gaps between their ERP and the UAE Data Dictionary. Escalate complex implementation matters and hand over clearly to Integrations and Engineering. Partners and Ecosystem Act as the technical contact for ERP vendors, accounting platforms, implementation partners, channel partners, audit firms and developer teams. Run partner onboarding sessions covering API functionality, sandbox access, credentials and environment setup. Support partners building connectors, plugins, extensions and embedded workflows on the Digi Tax API. Advise partners where Digi Tax should fit within their invoice lifecycle and how to display statuses, errors and retries. Review partner integrations against functional and compliance checklists before certification or go-live. Conduct developer office hours and working sessions to resolve authentication, payload, validation and document-type issues. Create and maintain API documentation, quick-start guides, reference implementations, sample applications, Postman collections and changelogs. Communicate API changes, deprecations and new capabilities to partners. Identify frequently repeated partner requirements and recommend reusable platform features or plugins to Product. Cross-Functional Responsibilities Maintain pre-sales collateral, integration guides, FAQs, sample code, Postman collections and demo environments. Capture recurring customer and partner issues and share them with Product and Engineering. Monitor changes to MoF and FTA guidance, specifications and timelines. Ensure customer- and partner-facing guidance remains accurate and aligned with UAE e-invoicing requirements. Technical Skills Working knowledge of REST APIs, webhooks and authentication methods such as API keys, OAuth and certificates. Exposure to SOAP or Graph QL is an advantage. Comfortable working with XML and JSON and reviewing sample payloads. Exposure to UBL, XSD or Schematron validation is beneficial. Experience with Postman, Insomnia or similar API testing tools. Basic ability to read logs and diagnose integration issues. Understanding of how ERPs, billing platforms and POS systems generate and exchange transaction data. Exposure to SAP, Oracle Net Suite, Microsoft Dynamics 365, Odoo, Zoho, Sage or Tally is valuable. Understanding of ERP add-ons, middleware, i Paa S tools, plugins and extension frameworks. Awareness of good API design principles, including clear documentation, useful error messages, sandbox parity, idempotency and versioning. Ability to write practical developer documentation and quick-start guides. Basic understanding of tax invoices, credit notes, debit notes and self-billed invoices. Familiarity with UAE VAT concepts, including TRN, standard-rated, zero-rated and exempt supplies, reverse charge and designated zones. Familiarity with Peppol, PINT AE or regional frameworks such as ZATCA is preferred. Basic scripting ability in Python, Java Script or a similar language is an advantage. Education and Experience Bachelor’s degree in Computer Science, IT, Engineering, Finance, Accounting or a related field. Equivalent industry experience may be considered. One to three years of experience in a customer-facing technical role, such as pre-sales engineering, solutions consulting, technical support, implementation or integrations. Experience supporting customers with API-based product integrations is strongly preferred. Experience supporting external developers or partners building on an API is highly valued. UAE, GCC or regional ERP implementation experience is an advantage. Professional fluency in English is required. Arabic is a strong advantage. Candidate Profile Customer-focused and able to understand business needs and translate them into technical requirements. Curious and willing to learn new APIs, systems, tools and specifications quickly. Clear communicator who can explain technical concepts to non-technical stakeholders. Comfortable preparing documentation, writing follow-ups and delivering live demonstrations. Structured problem solver who investigates authentication, payload, validation and endpoint issues methodically. Takes ownership, follows through on commitments and escalates issues appropriately. Enjoys enabling partners through documentation, training and repeatable solutions. Treats developer documentation, examples and error explanations as part of the product. Comfortable managing multiple customer onboardings against fixed regulatory deadlines. Honest and composed; does not over-promise and can clearly explain unsupported features. Comfortable working with UAE’s multinational business community and adapting communication styles. Collaborative across Sales, Integrations, Engineering and Product. Compliance-aware and committed to providing guidance consistent with approved MoF and FTA requirements.

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications:No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

Company Description EHS Consultants is a leading environmental and health & safety consulting firm with over 40 years of experience. Our specialized services include environmental impact assessments, health and safety management, facilities inspections, project development, and customized trainings. We are committed to providing thorough environmental and bio-scientific investigations to businesses across various industries. With a professional team of experts, we deliver innovative and sustainable solutions tailored to meet our clients’ needs.<br>Role Description This is a full-time, on-site role for Senor Health Safety Specialist / Manger based in Abu Dhabi, United Arab Emirates. The role involves ensuring compliance with environmental and workplace safety regulations, conducting environmental and safety assessments, developing and implementing EHS policies, delivering safety training programs, and monitoring the effectiveness of safety procedures in various workplaces. The position requires close collaboration with teams to promote a culture of safety and environmental responsibility.<br>Responsibilities:Ensure full compliance with UAE HSE regulations, labor laws, and company safety standards. Conduct daily site inspections, risk assessments, and hazard identification. Monitor implementation of Permit to Work (PTW), confined space, and safe work procedures. Lead toolbox talks, safety inductions, and awareness programs. Investigate incidents, near misses, and recommend corrective actions. Maintain HSE reports, records, and documentation. Support ISO 9001, ISO 14001, and ISO 45001 compliance initiatives. Promote a positive safety culture across all operations. Qualifications & Experience:7–10 years overall HSE experience5–7 years UAE-based experience preferred Bachelor Degree in any field of Engineering Relevant certifications in EHS standards and practices, such as NEBOSH and any other Level 6 Diploma ADOSH certification as Senior Safety Practitioner or Eligibility for the same ISO 9001 / 14001 / 45001 Lead Auditor certification Proficiency in Health & Safety and Occupational Health practices to ensure regulatory compliance and workplace well-being Strong knowledge of Environment Health and Safety (EHS) systems and processes Expertise in Workplace Safety and Safety Training to develop and implement training programs that foster a safe working environment Ability to assess and mitigate risks, ensuring compliance with legal and organizational safety regulations Strong communication and interpersonal skills with the ability to work effectively in diverse teams Familiarity with local and international EHS regulations and standards is an advantage Professional memberships such as IOSH / IIRSM / CSP preferred

Role: Senior Engineer - AI Platforms (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Engineer to develop and deploy AI models. The role involves designing, testing, and integrating AI solutions to enhance product capabilities. Candidates will work on scalable AI systems that support real-world applications.<br>Key Responsibilities:• Design, build, and optimize AI models using machine learning frameworks such as Tensor Flow or PyTorch.• Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows.• Evaluate and improve model accuracy, performance, and scalability through rigorous testing and validation.• Implement best practices for data preprocessing, feature engineering, and model training.• Document technical specifications, model performance metrics, and deployment procedures.<br>Required Skills & Qualifications:• Proficiency in machine learning frameworks such as Tensor Flow or PyTorch.• Experience with Python and libraries for data analysis and AI development.• Knowledge of neural network architectures and model training techniques.• Familiarity with cloud platforms such as AWS, GCP, or Azure for AI model deployment.• Strong problem-solving skills and the ability to optimize models for real-world performance.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of cutting-edge AI solutions. The work directly impacts product innovation and user experience.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>About Andromeda<br><br>Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers.<br><br>We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible.<br><br>Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most. Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth.<br><br>Our long-term vision is to build the liquidity layer for global AI compute. We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering.<br><br>The Role<br><br>This is not a generalist SRE role, and it is not a support role. You will embed directly with the teams running large-scale training and inference on our clusters. You are responsible for onboarding them, tuning their jobs, and debugging their failures alongside them, while owning the infrastructure and automation that makes those clusters reliable in the first place.<br><br>Forward deployed means you spend real time inside customer environments: reading their training code, sitting in their Slack channels, watching their runs, and shipping fixes that land in our platform. When a multi-hundred-GPU run stalls, you are the person who figures out whether it's the fabric, the driver, the scheduler, or their dataloader, then you make sure it can't happen the same way twice.<br><br>We're looking for engineers who have personally run GPU clusters in production, understand the failure modes of distributed training, and can reason about performance from network fabric → kernel → framework. Equally important: you can explain what you found to someone else's engineering team without condescension, and turn that conversation into a product improvement.<br><br>What You’ll Do<br><br>Serve as the primary technical point of contact for teams running large-scale training and inference workloads. Own onboarding end to end; environment setup, orchestration choice (Slurm, Kubernetes, or direct SSH), storage layout, first successful run at scale. You will continue to stay engaged as their workloads grow. Work inside customer environments to diagnose real failures: NCCL timeouts, stragglers, checkpoint I/O stalls, degraded links, OOM patterns, container and driver mismatches. Read their code when you need to. Reproduce, isolate, fix, and write it down. Profile and improve distributed training performance on live workloads. Improving MFU, cutting idle GPU time, and reducing time-to-first-successful-run for new deployments. Own reliability outcomes for the accounts you're deployed on. Ensure the health and performance of high-speed interconnects (Infini Band, RoCE, NVLink) that underpin distributed training. Diagnose and resolve fabric-level issues that degrade collective operations. Build deep visibility into GPU utilization, memory pressure, interconnect throughput, job performance, and hardware health. Turn every repeated deployment problem into automation: cluster provisioning, GPU health checks and burn-in, preflight validation, self-healing, firmware/driver lifecycle management, and reusable reference configurations for common training and serving stacks. Lead incident response for complex, multi-layer failures spanning hardware, networking, orchestration, and ML frameworks. Own the customer-facing communication during the incident and the blameless postmortem and systemic fix after it. You will see our rough edges before anyone else does. Bring that signal back to influence the roadmap, file the hard bugs, and build the missing pieces yourself when that's the fastest path.<br><br>What We’re Looking For<br><br>Hands-on experience operating GPU clusters in production (NVIDIA A100/H100/H200/B200 or equivalent). You understand GPU memory hierarchies, ECC behavior, thermal throttling, and hardware failure modes from direct experience. Production experience with Infini Band, RoCE, or NVLink fabrics in the context of distributed training. You can diagnose why an all-reduce is slow, identify a degraded link in a fat-tree topology, and reason about congestion control at scale. Working knowledge of how large training and inference jobs actually run. You don't need to design models, but you need to understand what's happening at the systems level when a large run stalls. Expert-level Linux experience: kernel tuning, driver management (NVIDIA drivers, CUDA toolkit), cgroup/namespace internals, container runtimes, and performance profiling at the syscall and hardware level. Strong experience running Kubernetes in production with GPU workloads. Experience with device plugins, topology-aware scheduling, multi-cluster, custom operators. Experience with Slurm or other HPC schedulers is equally valued. Strong engineering skills in Python, Go, or Bash. You build production-grade tools and services, not just scripts. Infrastructure-as-Code proficiency (Terraform, Helm, Ansible, or equivalent). Hands-on experience building monitoring and alerting for GPU-specific telemetry (DCGM, nvidia-smi, fabric manager metrics) integrated into actionable dashboards. You can go deep on architecture with a customer's infra team and clearly articulate tradeoffs to their leadership. You're comfortable being the only one in the room who knows the answer, and equally comfortable saying you don't yet. Proven track record leading incident response for complex distributed systems.<br><br>Strong Candidates May Have<br><br>Experience with high-performance parallel file systems (VAST, WEKA, Lustre, GPFS) and the checkpoint I/O and data-loading bottlenecks that come with large training runs. Time spent embedded with external engineering teams, i.e solutions architecture, professional services, deployed SRE, or technical account ownership at an infrastructure company. Experience operating production inference. Hands on experience with autoscaling, batching, KV cache behavior, cold starts, and multi-tenant GPU sharing. Contributions to relevant OSS projects, or benchmarks, postmortems, and deep-dives you've published. Experience working across heterogeneous providers and regions rather than a single hyperscaler.<br><br>What Success Looks Like<br><br>By the end of your first year:<br><br>You know each of your accounts' actual technical goals including what they're training, what their scaling roadmap looks like over the next two quarters, what their real constraints are (budget, deadline, headcount, data), and you've written that down somewhere the rest of us can read it. You are the person your accounts' engineers message first, before they file a ticket, because you've earned it. Their reliability and throughput numbers are visibly better than at onboarding, and you can point to the specific changes that did it. Recurring problems you found in the field exist as automation, preflight checks, or documentation, not as tribal knowledge in your head. You've advocated internally for at least one roadmap change on behalf of a strategic customer, and it shipped.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First FDE for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>Forward Deployed Engineer - SRE<br><br>Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>What You’ll Do<br><br>Serve as the primary technical point of contact for teams running large-scale training and inference workloads. Own onboarding end to end; environment setup, orchestration choice (Slurm, Kubernetes, or direct SSH), storage layout, first successful run at scale. You will continue to stay engaged as their workloads grow. Work inside customer environments to diagnose real failures: NCCL timeouts, stragglers, checkpoint I/O stalls, degraded links, OOM patterns, container and driver mismatches. Read their code when you need to. Reproduce, isolate, fix, and write it down. Profile and improve distributed training performance on live workloads. Improving MFU, cutting idle GPU time, and reducing time-to-first-successful-run for new deployments. Own reliability outcomes for the accounts you're deployed on. Ensure the health and performance of high-speed interconnects (Infini Band, RoCE, NVLink) that underpin distributed training. Diagnose and resolve fabric-level issues that degrade collective operations. Build deep visibility into GPU utilization, memory pressure, interconnect throughput, job performance, and hardware health. Turn every repeated deployment problem into automation: cluster provisioning, GPU health checks and burn-in, preflight validation, self-healing, firmware/driver lifecycle management, and reusable reference configurations for common training and serving stacks. Lead incident response for complex, multi-layer failures spanning hardware, networking, orchestration, and ML frameworks. Own the customer-facing communication during the incident and the blameless postmortem and systemic fix after it. You will see our rough edges before anyone else does. Bring that signal back to influence the roadmap, file the hard bugs, and build the missing pieces yourself when that's the fastest path.<br><br>What We’re Looking For<br><br>Hands-on experience operating GPU clusters in production (NVIDIA A100/H100/H200/B200 or equivalent). You understand GPU memory hierarchies, ECC behavior, thermal throttling, and hardware failure modes from direct experience. Production experience with Infini Band, RoCE, or NVLink fabrics in the context of distributed training. You can diagnose why an all-reduce is slow, identify a degraded link in a fat-tree topology, and reason about congestion control at scale. Working knowledge of how large training and inference jobs actually run. You don't need to design models, but you need to understand what's happening at the systems level when a large run stalls. Expert-level Linux experience: kernel tuning, driver management (NVIDIA drivers, CUDA toolkit), cgroup/namespace internals, container runtimes, and performance profiling at the syscall and hardware level. Strong experience running Kubernetes in production with GPU workloads. Experience with device plugins, topology-aware scheduling, multi-cluster, custom operators. Experience with Slurm or other HPC schedulers is equally valued. Strong engineering skills in Python, Go, or Bash. You build production-grade tools and services, not just scripts. Infrastructure-as-Code proficiency (Terraform, Helm, Ansible, or equivalent). Hands-on experience building monitoring and alerting for GPU-specific telemetry (DCGM, nvidia-smi, fabric manager metrics) integrated into actionable dashboards. You can go deep on architecture with a customer's infra team and clearly articulate tradeoffs to their leadership. You're comfortable being the only one in the room who knows the answer, and equally comfortable saying you don't yet. Proven track record leading incident response for complex distributed systems.<br><br>Strong Candidates May Have<br><br>Experience with high-performance parallel file systems (VAST, WEKA, Lustre, GPFS) and the checkpoint I/O and data-loading bottlenecks that come with large training runs. Time spent embedded with external engineering teams, i.e solutions architecture, professional services, deployed SRE, or technical account ownership at an infrastructure company. Experience operating production inference. Hands on experience with autoscaling, batching, KV cache behavior, cold starts, and multi-tenant GPU sharing. Contributions to relevant OSS projects, or benchmarks, postmortems, and deep-dives you've published. Experience working across heterogeneous providers and regions rather than a single hyperscaler.<br><br>By The End Of Your First Year:<br><br>You know each of your accounts' actual technical goals including what they're training, what their scaling roadmap looks like over the next two quarters, what their real constraints are (budget, deadline, headcount, data), and you've written that down somewhere the rest of us can read it. You are the person your accounts' engineers message first, before they file a ticket, because you've earned it. Their reliability and throughput numbers are visibly better than at onboarding, and you can point to the specific changes that did it. Recurring problems you found in the field exist as automation, preflight checks, or documentation, not as tribal knowledge in your head. You've advocated internally for at least one roadmap change on behalf of a strategic customer, and it shipped.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First FDE for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role: Go Software Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience<br>Role Overview:We are hiring for one of our clients to build the next generation of dialog agents with wide-ranging applications in education, entertainment, and question-answering systems. The role involves close collaboration with cross-functional teams to define, design, and deliver new features.<br>Key Responsibilities:• Review AI-generated code and solutions to ensure adherence to quality standards and development best practices• Organize development cycles, set priorities, and define project goals and deadlines• Resolve complex coding issues using Go expertise during AI validation and system integration• Verify accuracy, efficiency, and dependability of AI-generated code through validation processes• Analyze code, provide constructive feedback, and foster a collaborative environment that encourages innovation and continuous improvement<br>Required Skills & Qualifications:• Bachelor’s or master’s degree in engineering, computer science, or equivalent experience• At least 3+ years of relevant software engineering experience, with a proven ability to lead teams• In-depth knowledge of Go programming language and software development best practices• Experience with AI systems and code-creation technologies, including LLM model training• Proactive contribution to public Git Hub repositories, including feature development and code refactoring for large codebases<br>More About the Opportunity:This role offers a unique opportunity to contribute to cutting-edge AI technology that powers open-ended, collaborative dialogues. The company is building scalable backend components to support high-quality LLM training and deployment across diverse frameworks.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role Purpose Lead and oversee the delivery of technical services across Cement, Dry Mortar, Concrete Blocks, Ready-Mix Concrete, and other concrete products. Ensure the effective implementation of technical support services by enhancing product performance, developing innovative applications, resolving technical challenges, and promoting best practices across customer operations. Provide value-added technical services and Level 2 (L2) support to distributors, industrial customers, builders, and internal stakeholders by managing technical complaints, optimizing product performance, supporting new product development, and driving customer satisfaction. Collaborate closely with Sales, Operations, Quality, and Product Development teams to strengthen market competitiveness and business growth.<br>Accountabilities & Activities1. Customer Technical Support Supporting customers to evaluate the cementitious, cement and concrete manufacturing process, implementation and equipment for conforming standards Answering customer technical concerns related to cementitious, cement and concrete Assisting in concrete design and trial mixes at customer’s site and RM plant Labs to optimize mix-design for different requirements Providing support to customer to define concrete quality issues & solutions through site visits and lab tests Identifying and addressing technical challenges2. Product Development Work closely with the Operations team and external engineering consultants to develop new green, sustainable, and low CO2 products, as well as enhancing existing products to align with market demands3. Quality Assurance Ensure that the quality of Dry mortar, EC Blocks and Concrete produced with EC Clinker/Cement complies with industry standards and fulfills customer expectations4. Training & Education Deliver technical training and educational sessions for customers, customer’s end users and internal teams Organize and conduct technical seminars for engineers and engineering consultants in the concrete business industry Participating in related industry summits, conferences & webinars5. Troubleshooting Address and resolve customers' technical issues, concerns, and complaints related to product quality or performance by identifying the root cause and implementing corrective and preventive actions6. Market Analysis Analyzing market trends and customer quality concerns feedback (NPS, CSAT, market surveys) to uncover opportunities for product enhancement and innovation7. Documentation Prepare technical documentation, reports, quality assurance certificates, material safety data sheets (MSDS) and technical data sheets (TDS) related to product usage and performance8. Collaboration & Internal Customer Support Collaborate closely with the Sales and Operations teams to align technical support with business objectives Develop and coordinate customer visit agendas to ensure effective technical support and relationship building<br>Minimum Qualification(Educational Qualifications, Trainings, or Certifications) Bachelor’s degree Materials Science or Civil Engineering Master’s degree Business Administration - MBA (Preferred) ACI certified concrete Field-Testing Technician (Preferred) Professional Experience Minimum of 10-15 years of experience in the concrete Ready-mix industry or similar operations, with a strong background in technical service support, quality control, product optimization and failure & prevention analysis Preferred professional training and experience in Concrete technology and concrete field testing Concrete blocks manufacture process Customer Service experience Training and Lecturing experience Green products / Co2 emissions / Decarbonization QA Analysis

Role Purpose Lead and oversee the delivery of technical services across Cement, Dry Mortar, Concrete Blocks, Ready-Mix Concrete, and other concrete products. Ensure the effective implementation of technical support services by enhancing product performance, developing innovative applications, resolving technical challenges, and promoting best practices across customer operations. Provide value-added technical services and Level 2 (L2) support to distributors, industrial customers, builders, and internal stakeholders by managing technical complaints, optimizing product performance, supporting new product development, and driving customer satisfaction. Collaborate closely with Sales, Operations, Quality, and Product Development teams to strengthen market competitiveness and business growth.<br>Accountabilities & Activities1. Customer Technical Support Supporting customers to evaluate the cementitious, cement and concrete manufacturing process, implementation and equipment for conforming standards Answering customer technical concerns related to cementitious, cement and concrete Assisting in concrete design and trial mixes at customer’s site and RM plant Labs to optimize mix-design for different requirements Providing support to customer to define concrete quality issues & solutions through site visits and lab tests Identifying and addressing technical challenges2. Product Development Work closely with the Operations team and external engineering consultants to develop new green, sustainable, and low CO2 products, as well as enhancing existing products to align with market demands3. Quality Assurance Ensure that the quality of Dry mortar, EC Blocks and Concrete produced with EC Clinker/Cement complies with industry standards and fulfills customer expectations4. Training & Education Deliver technical training and educational sessions for customers, customer’s end users and internal teams Organize and conduct technical seminars for engineers and engineering consultants in the concrete business industry Participating in related industry summits, conferences & webinars5. Troubleshooting Address and resolve customers' technical issues, concerns, and complaints related to product quality or performance by identifying the root cause and implementing corrective and preventive actions6. Market Analysis Analyzing market trends and customer quality concerns feedback (NPS, CSAT, market surveys) to uncover opportunities for product enhancement and innovation7. Documentation Prepare technical documentation, reports, quality assurance certificates, material safety data sheets (MSDS) and technical data sheets (TDS) related to product usage and performance8. Collaboration & Internal Customer Support Collaborate closely with the Sales and Operations teams to align technical support with business objectives Develop and coordinate customer visit agendas to ensure effective technical support and relationship building<br>Minimum Qualification(Educational Qualifications, Trainings, or Certifications) Bachelor’s degree Materials Science or Civil Engineering Master’s degree Business Administration - MBA (Preferred) ACI certified concrete Field-Testing Technician (Preferred) Professional Experience Minimum of 10-15 years of experience in the concrete Ready-mix industry or similar operations, with a strong background in technical service support, quality control, product optimization and failure & prevention analysis Preferred professional training and experience in Concrete technology and concrete field testing Concrete blocks manufacture process Customer Service experience Training and Lecturing experience Green products / Co2 emissions / Decarbonization QA Analysis

About the Role<br>Rilian Technologies is looking for a Senior / Staff Delivery Engineer to deploy and operate production infrastructure platforms in enterprise and mission-critical environments. This is a hands-on role focused on Linux-based infrastructure, Kubernetes deployments, and on-prem environments. You will work closely with engineering and delivery teams to implement scalable, secure infrastructure platforms for customers and internal systems.<br><br>Responsibilities<br>Deploy and manage production Kubernetes environments Write high-quality technical documentation in coordination with sales and delivery teams Deliver complex infrastructure deployments across on-prem and hybrid environments Configure and maintain Linux-based systems Implement networking, storage, and system configurations required for platform deployments Troubleshoot infrastructure issues across computer, networking, and storage layers Develop automation and operational tooling using Bash and Linux scripting Support customer deployments and infrastructure integration projects Requirements<br>5+ years' experience in infrastructure, Dev Ops, platform engineering, or systems engineering2+ years production Kubernetes experience Strong Linux administration skills Experience deploying on-prem infrastructure environments Solid understanding of networking (L2/L3, DNS, firewalls) Experience with storage systems and performance optimization Experience with Bash / shell scripting Programming experience beyond scripting is not required.<br><br>About Rilian Technologies<br>Rilian Technologies delivers advanced cybersecurity and infrastructure solutions for enterprise and national security environments, supporting critical systems across global markets.

Job Purpose<br><br>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an IT Senior Operations & Support Engineer - Middleware support.<br><br>As an IT Senior Operations & Support Engineer - Middleware support you will analyse, support, and resolve complex incidents raised both internally and externally, and recommend solutions to reduce the number of recurring incidents to the technical team. Proactively monitor, identify, and highlight incidents and risks to ensure that IT Service Operations remain within the agreed service levels and minimize the adverse impact on business operations.<br><br>In This Role, You Will<br><br>Address customer issues and resolve Level 1 and Level 2 incidents for the Emirates Group Systems, ensuring minimal downtime and in line with the specific qualitative or quantitative targets and Key Performance Indicators(KPIs). Collaborate with internal teams and external vendors to diagnose and resolve technical issues efficiently. Utilise IT Service Management (ITSM) tools such as Service Now, Zendesk, or similar platforms to manage incidents, problems, assets, and change processes effectively. Perform root cause analysis of the reported incidents and recurring technical issues, conduct performance assessments and recommend improvements to enhance the system reliability. Contribute to the automation of the root cause analysis and incident response tools to improve response time and operational efficiency. Drive continuous improvement by proactively identifying and highlighting issues and risks that may impact the services provided by EGIT. Utilise observability platforms to monitor system performance and anomalies. Implement and support ITIL-based incidents, issues and change management processes while ensuring compliance with company cybersecurity, data protection, company policies, and industry regulations and best practices. Assist in deploying, configuring, configuring and upgrading IT systems to ensure optimal performance. Partake in a 24/7 on-call rotation, acting as an escalation point for unresolved tickets and providing timely solutions. Develop and maintain technical documentation, create knowledge-base articles, carry out knowledge transfer sessions, and mentor junior engineers to encourage a culture of continuous learning and knowledge sharing. Manage multiple priorities effectively by applying strong communication, analytical, and problem-solving skills to ensure timely and efficient service delivery.<br><br>Qualification<br><br>To be considered for this role, you will must meet the below requirements:<br><br>Degree or honours (12+3 or equivalent).2+ years of experience in Information Technology.<br><br>Knowledge/Skills<br><br>Integration product support experience in TIBCO, SOLACE, Web Sphere MQ. Expertise in microservices, event-driven solutions, API Gateway products (e.g., APIGEE, KONG), cloud integration (IPaa S like Snap Logic), and data streaming platforms like Kafka and Solace. Practical hands-on experience with observability platforms like Splunk, Dynatrace, Zabbix, App Dynamics, Datadog, and cloud platforms such as AWS and Azure.<br><br>Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.