Product specialist Jobs - Dubai UAE
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Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>Deel IT manages the full device lifecycle for Deel's global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. It's a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company.<br><br>We have two core platforms in place that handle real, global complexity across all 100+ countries: an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. These platforms touch warehouse operations, logistics, procurement, and manage the full marketplace coordination. They work. They handle scale.<br><br>The next phase is twofold. First, we automate the manual workflows that still exist on top of and around these platforms. We digitize and AI-ify our current processes so humans aren't doing work that could be automated. Second, we expand what suppliers can do through the platform itself, so they can take on more complexity and we can offload more work to them. Right now they want to do more but don't have the platform structure to make it happen. That's the opportunity.<br><br>We're hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda.<br><br>The scope is large. The engineering capacity is there (growing from 8 to 18). The operational complexity is real. What's needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why.<br><br>You won't be handed a pre-defined backlog to execute. You won't get heavy direction on what to build. You'll operate with real autonomy. You'll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then you'll drive it.<br><br>This is a high-ownership role in a high-pace environment. It's also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money.<br><br>What you'll do<br><br>Own the Operations product surface with real autonomy.<br><br>You Won't Get a Roadmap Handed To You. You'll Have Access To Smart, Generous People (engineering, Operations, Finance, Suppliers) Who Can Answer Your Questions And Give You Context. But They Won't Give You The Map. You'll Need To Dig, Synthesise, Validate, And Come Back With a Clear Point Of View. Here's What That Looks Like In Practice<br><br>Diagnose and prioritise relentlessly. You'll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. You'll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, what's worth the engineering effort, and what's not. You'll own this roadmap and defend it when people push back. You'll iterate it based on what you learn. Drive automation that removes humans from the loop. Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks. Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. You'll scope each one, ship it, measure it, and move to the next. Own the metrics that matter. Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. You'll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. You'll track them live and close the gaps relentlessly. Translate complexity into clean, well-scoped work. You'll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); suppliers (incentive-aligned but distributed); and finance (outcome-focused). You'll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. You'll maintain a tight feedback loop so you learn quickly when you're wrong. Use AI actively in your day-to-day. Not as a nice-to-have. As your default. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback. You'll be fluent in prompt engineering and you'll show it, not just talk about it.<br><br>What we're looking for<br><br>Essential<br><br>6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. You've owned a significant problem space end-to-end. You've shipped under pressure. You've made calls with incomplete information and learned from them. Builder mindset, not project manager. (This is non-negotiable.) You take a messy, loosely-defined problem space and solve it. You're comfortable without a roadmap. You ask "why?" and "what are we really trying to achieve?" and you come back with a crisp point of view. You thrive on autonomy. You don't need to be told what to do. You dig to understand what matters. You're impatient with ambiguity and you have a bias toward clarity. Fast-iterative mentality. You've operated in fast-scaling environments where you've seen the cost of slow decisions and the leverage of fast feedback loops. You ship, measure, learn, adjust. You're comfortable with 80% certainty and a strong conviction. You iterate based on data, not consensus. Systems thinker. You see how teams, tools, and processes connect. You find leverage points others miss. You think about unintended consequences. You optimise for the whole system, not the piece in front of you. When you're looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity. Execution-led and detail-oriented. You're close to the work. You move fast without losing quality. You drive delivery. You're comfortable holding detail and you're impatient with fluff. You communicate with clarity and conciseness: you get to the point fast. Data fluent and self-sufficient. You're comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You don't wait for someone else to tell you what the data says. You build your own views. Numbers don't faze you. Active AI user. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just describe it conceptually. You're curious about new tools and you experiment with them.<br><br>Nice-to-have<br><br>Experience with supplier networks or platform product work where the "customer" is internal or distributed (not a consumer-facing product). Experience scaling a product or business through hypergrowth. You've felt scaling pain. You've had to rethink architectures, processes, and teams as you've grown.<br><br>About Deel IT Culture — What This Role Demands<br><br>This is a high-ownership, high-autonomy role in a team that moves at pace. Before you apply, make sure you recognise yourself in this:<br><br>You self-direct and own your vertical like a founder. There's no roadmap handed to you. You dig, validate, think, and decide. You come back with a clear point of view. You're the CEO of your area. You move fast with conviction. You're comfortable making calls with incomplete information. You iterate based on data, not consensus. You're impatient with process. You bias toward action. You think in systems and you're comfortable with trade-offs. You manage across logistics, device lifecycle, IT support, and supplier networks. You see how decisions in one area ripple into others. You make trade-offs explicitly and you can defend them. You're intellectually rigorous and you invite challenge. You back your decisions with data, not gut feel. You're impatient with hand-waving. You challenge assumptions (yours and others') and you're comfortable being challenged back. You change your mind when the evidence warrants it. You communicate with clarity and you're impatient with ambiguity. You get to the point fast. You distil complex problems into clear language. Long-windedness bothers you. You're comfortable operating with sparse direction. You won't have a manager who tells you what to do every day. You won't get hand-held. You will have access to smart people who can answer questions and give you context. You'll use that to self-direct.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
<p>Key Responsibilities</p><ul><li><p>Deliver high-quality, patient-centered clinical care in a professional, ethical, and efficient manner.</p></li><li><p>Assess, monitor, and manage clinical risks associated with direct patient care to ensure patient safety.</p></li><li><p>Ensure compliance with clinical governance policies, quality standards, and regulatory requirements.</p></li><li><p>Maintain accurate, complete, and timely medical records in accordance with organizational and legal standards.</p></li><li><p>Uphold excellence in medical practice through continuous professional development and lifelong learning.</p></li><li><p>Collaborate effectively with multidisciplinary healthcare teams to ensure optimal patient outcomes.</p></li><li><p>Adhere to evidence-based clinical practices, organizational policies, and established clinical protocols.</p></li><li><p>Demonstrate integrity, professionalism, and accountability while providing ethical and responsible clinical services.</p></li><li><p>Maintain patient confidentiality and respect patients' rights, dignity, and cultural values.</p></li><li><p>Participate in quality improvement initiatives, clinical audits, and patient safety programs to enhance healthcare delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p>At least 3 - 5 years’ post qualification experienceat Specialist level(independent of country)</p><p>At least1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS,ACLS, PALS, ATLS, NRP)</p><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</p>
Job description:<br><br> Purpose of the Job The Product Director – Parcel Forwarding is a strategic leadership role at Access USA Shipping LLC, charged with spearheading the revitalization and sustainable growth of the Shop & Ship and MyUS product lines. This position centers on harnessing deep commercial insights, advanced product management techniques, and comprehensive data analytics to overcome current challenges and seize new market opportunities. Working across various functions, the role champions superior customer experiences, operational excellence, and a culture where continuous improvement and data-driven decisions are paramount. Reporting lines are structured to evolve towards comprehensive profit and loss ownership, reflecting the significant business impact expected. The successful candidate will be a seasoned leader, adept at aligning product innovation with commercial objectives, committed to positioning Access USA Shipping LLC as a preeminent market leader in parcel forwarding services. This role may be based in either Florida or Dubai, supporting the organization’s international footprint. Job Description Comprehensive Role Overview and Responsibilities The Product Director – Parcel Forwarding is responsible for defining and executing strategies that reinvigorate Access USA Shipping LLC's key product lines within a competitive and evolving market. This role commands a multifaceted approach combining strategic visioning, data-driven marketing leadership, and cross-functional collaboration to achieve ambitious growth objectives. Primary Responsibilities Strategic Product Leadership and Turnaround Management: Analyze performance data rigorously to uncover emerging trends, customer needs, and competitive positioning. Craft and launch targeted turnaround programs aimed at elevating customer acquisition rates, optimizing pricing structures, improving retention, and refining market segmentation approaches over a medium-term horizon (6–9 months). Marketing Transformation and Excellence: Partner closely with marketing leadership to transition the function into a data-empowered powerhouse. Foster a culture where data segmentation, experimentation, and multi-channel campaign integration are used to enhance targeting precision and marketing ROI. Coach marketing staff to apply leading methodologies for digital engagement and metrics-driven campaign management. Customer-Centric Commercial Intelligence: Establish deep insights into the end-to-end customer journey, identifying friction points and growth opportunities. Work closely with finance and operational teams to translate complex datasets into actionable strategies that boost operational efficiency and enrich customer satisfaction. Financial Acumen and Stakeholder Collaboration: Develop and maintain strong financial literacy around cost structures, unit economics, and profit margin management. Engage diverse stakeholders across departments to ensure alignment on commercial goals while fostering transparency, accountability, and high performance. Advance toward full Profit & Loss ownership responsibility within two years. Operational Excellence and Innovation: Implement scalable processes such as real-time dashboard reporting, robust A/B testing protocols, and standardized campaign workflows. Drive continuous improvement through innovation and a culture of experimentation to heighten marketing effectiveness and operational scalability. Leadership and Team Impact Lead by example to build inclusive, motivated, and diverse teams that thrive on collaboration and innovation. Simplify complexities to facilitate clear decision-making and inspire teams to deliver exceptional results. Maintain a strong external market focus to anticipate industry trends and position Access USA Shipping LLC at the forefront of parcel forwarding solutions. Reporting and Performance Metrics Regularly provide transparent updates and insights to executive leadership on critical KPIs including revenue growth, customer lifetime value, and retention. Use these insights to pivot strategies proactively and ensure measurable progress toward the company’s long-term vision. Job Requirements - Experience and Education A minimum of a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a closely related discipline is essential. MBA or master’s degree in business, Marketing, Data Analytics, or a related discipline is highly preferred. Professional certifications in areas such as digital marketing, data analytics, or product management (e.g., Google Analytics, Meta or Google Ads certification, recognized Product Management certifications) are highly valued and considered a strong asset. Extensive experience of at least 12 years in senior roles specializing in product management, growth strategy, commercial operations, or related domains within e-commerce, logistics, or digital platform industries. Proven track record of successfully driving revenue growth and managing complex business turnarounds in dynamic, fast-paced environments. Demonstrated expertise in digital marketing strategies, particularly focused on customer acquisition online, conversion rate optimization, and maximizing marketing ROI. This position demands a strategic visionary combined with strong operational capabilities and a data-driven mindset, critical for leading transformative growth initiatives at Access USA Shipping LLC. Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Strategic Thinking Analytical Thinking Digital Marketing E-Commerce Financial Analysis Freight Forwarding Marketing Channel Revenue Growth Strategies of Pricing
Who we are<br><br>About Stripe<br><br>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.<br><br>About The Team<br><br>This role sits on the global expansion team, bringing Stripe to new markets. We orchestrate market entry end-to-end in new countries across Stripe's entire product suite. We are a small, high-leverage team that turns Stripe's global platform into a locally excellent product, and then works side-by-side with GTM and cross-functional teams to drive it to scale. Success in a region means more than launching. It entails developing a deep understanding of local market needs and finding true product-market fit – building durable, growing businesses in each market we enter.<br><br>What you'll do<br><br>We're looking for a Product Lead to own Stripe's product strategy and growth across the Middle East and Africa. You'll set the vision for how Stripe wins in the region and then make it real—turning ambiguous, high-stakes questions into a clear, sequenced roadmap that leaders inside and outside Stripe can rally behind.<br><br>This role rewards strong leadership instincts and willingness to get your hands dirty. You'll drive complex, cross-functional decisions—how Stripe enters and scales in each market, and where to invest—aligning internal and external leaders around a shared, ambitious vision. You'll be equally focused on building the right product and on driving it to success: establishing product-market fit, and partnering deeply with go-to-market and marketing teams to accelerate adoption and growth. You'll work hand-in-hand with Stripe's Risk, Cards, Terminal, Partnerships, Legal, and Compliance teams, and with external partners across the region.<br><br>Responsibilities<br><br>Own the long-term product vision and growth strategy for the Middle East and Africa, and build and execute a compelling, sequenced roadmap across the region's priority markets. Drive markets to success by establishing strong product-market fit, then partnering closely with go-to-market and marketing teams to accelerate adoption, distribution, and growth. Bring strong leadership instincts to complex, high-stakes decisions—how Stripe enters and scales in each market—aligning internal and external leaders around a shared vision. Define Stripe's market-entry approach by navigate the region's regulatory and licensing landscape in close partnership with internal teams and external partners. Deeply understand the needs of businesses and consumers across the region by spending time with users and by observing patterns across their feedback and the market. Partner with product marketing and go-to-market teams to turn your roadmap into compelling, actionable narratives that drive awareness and adoption. Become Stripe's internal subject-matter expert on Middle East and Africa payments—the ecosystem, competitive landscape, and local payment behavior—and use that expertise to influence Stripe's global roadmap.<br><br><br>Who you are<br><br>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.<br><br>Minimum Requirements<br><br>8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products at a technology company Strong business acumen and commercial instincts, with comfort in complex ecosystem and platform-level problems. Strong leadership instincts, with a track record of driving complex, high-stakes decisions and aligning senior internal and external stakeholders around a shared vision. Track record of partnering closely with engineers, designers, and other internal stakeholders partners to build products and complex systems at scale. Demonstrated experience in navigating complex, multi-layered partnerships with external parties and driving alignment on strategic (product) priorities Experience turning ambiguous, open-ended problems into clear strategy and a sequenced, executable roadmap—and delivering against it over multiple quarters. Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems. Strong analytical capabilities with experience defining and tracking success metrics, running experiments, and using data to measure product impact on revenue, conversion, and margins.<br><br><br>Preferred Qualifications<br><br>Experience with online payments Experience launching or scaling products in the Middle East and/or Africa, or deep familiarity with the region's payments ecosystem. Experience building platform or marketplace products where success requires balancing multiple stakeholder interests. Professional proficiency in Arabic<br><br><br>In-office expectations<br><br>Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.<br><br>Pay and benefits<br><br>Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.<br><br>We look forward to hearing from you.<br><br>At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.<br><br>Apply now
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Product Development & Market Support</strong></p><ul><li><p>Develop and strengthen the market presence of products, e.g. pressure vessels, surge vessels, expansion vessels, hydropneumatic tanks, and pressurization systems.</p></li></ul><p><strong>Consultant Engagement & Product Specification</strong></p><ul><li><p>Build and maintain strong relationships with MEP consultants, consulting engineers, developers, and project management consultants across the UAE.</p></li><li><p>Conduct technical presentations, product demonstrations, and CPD sessions to promote products.</p></li><li><p>Secure product approval and inclusion in consultant-approved vendor lists and project specifications.</p></li><li><p>Influence consultants to specify products during the design stage of commercial, residential, healthcare, hospitality, and mixed-use developments.</p></li></ul><p><strong>Technical Support</strong></p><ul><li><p>Provide technical guidance on the selection and sizing of pressure vessels, surge vessels, expansion vessels, and associated equipment.</p></li><li><p>Review HVAC and plumbing designs and recommend suitable products.</p></li><li><p>Prepare technical submittals, compliance statements, calculations, drawings, and product documentation.</p></li><li><p>Address consultant and contractor technical queries to obtain material approvals.</p></li></ul><p><strong>Business Development</strong></p><ul><li><p>Identify upcoming projects and engage consultants at the design stage.</p></li><li><p>Support the sales team by converting specified projects into confirmed orders.</p></li><li><p>Coordinate with contractors, MEP consultants, and project teams throughout the project lifecycle.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Experience in <strong>pressure vessels, expansion vessels, surge vessels, or hydropneumatics systems</strong>.</p></li><li><p>Strong background in <strong>product development and/or application engineering</strong>.</p></li><li><p>Experience preparing <strong>technical submittals, product selection, and sizing calculations</strong>.</p></li><li><p>Existing relationships with UAE MEP consultants and consulting firms.</p></li><li><p>Regular interaction with <strong>MEP consultants</strong> to secure product approvals, specifications, and vendor registrations for commercial building projects.</p></li></ol><p></p></section>
<p>Position Title: Marketing Specialist – Travel and Tourism
Employment Type: Full Time
Salary: up to 8K AED inclusive depending on experience and qualifications
Job Location: Dubai
About the Client:
A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Job Description:
• Develop and execute creative digital and traditional marketing campaigns that increase brand awareness, customer engagement, and travel bookings.
• Manage social media platforms, website content, email marketing, and paid advertising while creating compelling promotional content for travel packages and seasonal offers.
• Analyze campaign performance, market trends, and competitor activities to optimize marketing strategies and maximize ROI.
• Collaborate with sales, operations, and travel partners to launch successful promotions, events, partnerships, and customer acquisition initiatives.</p><p>• Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
• Minimum 3 years of marketing experience, preferably within the travel, tourism, hospitality, airline, or leisure industry.
• With hands-on experience managing Meta (Facebook & Instagram), Google Ads, SEO/SEM, email marketing, and social media campaigns; With experience using Google Analytics or similar reporting tools to monitor campaign performance and generate actionable insights.
• Must have strong skills in content creation, copywriting, Canva or Adobe Creative Suite, and basic photo/video editing.
• Arabic and English language proficiency is highly preferred.</p>
Role Description As a Product Assistant, you will support the day-to-day management and coordination of product-related activities throughout the product lifecycle. You will assist with product information, documentation, launches, updates, performance tracking, and cross-functional coordination to ensure products are managed accurately and efficiently. Key responsibilities include:Assist with daily product management and administrative activities. Maintain accurate and up-to-date product information, specifications, pricing, categories, and product records. Support product setup, updates, launches, changes, and discontinuations across relevant systems and platforms. Coordinate with product, merchandising, purchasing, sales, marketing, inventory, and operations teams on product-related activities. Assist with preparing product lists, product descriptions, specifications, presentations, and supporting materials. Monitor product availability, status, pricing, and other key product information. Assist with tracking product sales, inventory levels, performance, and operational data. Prepare product reports, sales summaries, inventory updates, and other product-related analysis. Identify missing, inaccurate, or inconsistent product information and coordinate follow-up for correction. Support product launches, promotional campaigns, seasonal activities, and product updates. Maintain organized product documentation, databases, files, and records. Coordinate product-related requests, approvals, timelines, and action items across relevant teams. Assist with product-related research, competitor reviews, and market information when required. Support improvements to product processes, data accuracy, documentation, and operational efficiency. Perform other administrative, analytical, and operational duties related to product management as required. Qualifications Diploma or Bachelor’s degree in Business Administration, Product Management, Marketing, Retail Management, Merchandising, Operations Management, or a related discipline. Good understanding of product management, retail, merchandising, or general business processes. Strong organizational and coordination skills with excellent attention to detail. Good analytical and numerical abilities. Proficiency in Microsoft Office, particularly Excel, Word, and Power Point. Strong written and verbal communication skills. Ability to maintain accurate product information and documentation. Good problem-solving, follow-up, and task management skills. Ability to manage multiple product-related activities, priorities, and deadlines. Strong ability to collaborate with cross-functional teams. Familiarity with ERP, Product Information Management (PIM), CRM, e-commerce, or business systems is an advantage. Proactive, responsible, and detail-oriented approach to work. Ability to identify data discrepancies and coordinate timely resolution. Adaptable to changing product, customer, and business requirements. Willingness to learn new products, systems, tools, and processes.
<p>The division's product ecosystem features: Oson Neo, an innovative digital bank operating under a DFSA license (DIFC, Category 3C); OsonX, a progressive crypto direction; and a cross-border international payments service. We are seeking a strong leader and product strategy owner capable of systematically scaling the division's products at the intersection of customer needs, technology, and strict compliance, fully transitioning product decision-making away from hands-on founder management.
Responsibilities
• Product Strategy and Roadmap: Taking full ownership of the product strategy and a comprehensive roadmap for all core division products (Oson Neo, OsonX, international payments).
• Prioritizing the product backlog effectively based on business value and available resources. Translating global business goals into explicit product solutions and metrics.
• Oson Neo Launch and Scalability: Leading the digital bank to a successful market launch (Phase 1 Retail), including the product specification for IBAN functionality, Visa issuing, and the AED wallet.
• Designing a seamless customer journey (onboarding, KYC flow) strictly aligned with DFSA regulatory standards.
• Strategically preparing subsequent product phases, such as the transition to the Corporate segment and integration with the OsonX crypto framework.
• Cross-Functional Collaboration: Ensuring smooth product delivery in alignment with the group's engineering team (under the Group CTO).
• Collaborating closely with the Compliance/MLRO department to ensure product adherence to regulatory boundaries right from the initial stages.
• Coordinating product details with key external partners, including Emirates NBD bank, the BaaS provider, and card schemes.
• Product Analytics and Metrics: Defining, implementing, and constantly tracking key product performance metrics (activation, retention, funnel conversions, transaction volume and count).
• Making product decisions solely based on data rather than intuition, and continuously iterating the post-launch product according to user behavior analytics.</p><p>• Relevant Experience: 7+ years of experience in Product Management, with a significant track record in Fintech, digital banking, or payment systems.
• Proven practical experience launching a financial product from scratch, rather than just managing pre-existing systems.
• Payment Infrastructure Expertise: Deep understanding of payment systems and infrastructure, including integrations with BaaS platforms and partner banks, card issuing mechanisms, IBAN provisioning, and KYC flows.
• Regulated Environment Experience: Clear grasp of the regulatory context, alongside experience navigating compliance frameworks and tight licensing constraints.
• Direct experience working under licensed jurisdictions regulated by authorities such as the DFSA, FCA, ADGM, or MAS will be a distinct advantage.
• Soft Skills and Traits: A high level of independence and a systematic approach to product management instead of reactive execution.
• Ability to find a balance and communicate fluently across engineering, compliance, and business functions.
• Strong focus on product metrics and business results, rather than the raw number of features shipped.
• Required knowledge of Russian and English languages! knowledge of Arabic will be an advantage.</p>
<p>The division's product ecosystem features: Oson Neo, an innovative digital bank operating under a DFSA license (DIFC, Category 3C); OsonX, a progressive crypto direction; and a cross-border international payments service. We are seeking a strong leader and product strategy owner capable of systematically scaling the division's products at the intersection of customer needs, technology, and strict compliance, fully transitioning product decision-making away from hands-on founder management.
Responsibilities
• Product Strategy and Roadmap: Taking full ownership of the product strategy and a comprehensive roadmap for all core division products (Oson Neo, OsonX, international payments).
• Prioritizing the product backlog effectively based on business value and available resources. Translating global business goals into explicit product solutions and metrics.
• Oson Neo Launch and Scalability: Leading the digital bank to a successful market launch (Phase 1 Retail), including the product specification for IBAN functionality, Visa issuing, and the AED wallet.
• Designing a seamless customer journey (onboarding, KYC flow) strictly aligned with DFSA regulatory standards.
• Strategically preparing subsequent product phases, such as the transition to the Corporate segment and integration with the OsonX crypto framework.
• Cross-Functional Collaboration: Ensuring smooth product delivery in alignment with the group's engineering team (under the Group CTO).
• Collaborating closely with the Compliance/MLRO department to ensure product adherence to regulatory boundaries right from the initial stages.
• Coordinating product details with key external partners, including Emirates NBD bank, the BaaS provider, and card schemes.
• Product Analytics and Metrics: Defining, implementing, and constantly tracking key product performance metrics (activation, retention, funnel conversions, transaction volume and count).
• Making product decisions solely based on data rather than intuition, and continuously iterating the post-launch product according to user behavior analytics.</p><p>• Relevant Experience: 7+ years of experience in Product Management, with a significant track record in Fintech, digital banking, or payment systems.
• Proven practical experience launching a financial product from scratch, rather than just managing pre-existing systems.
• Payment Infrastructure Expertise: Deep understanding of payment systems and infrastructure, including integrations with BaaS platforms and partner banks, card issuing mechanisms, IBAN provisioning, and KYC flows.
• Regulated Environment Experience: Clear grasp of the regulatory context, alongside experience navigating compliance frameworks and tight licensing constraints.
• Direct experience working under licensed jurisdictions regulated by authorities such as the DFSA, FCA, ADGM, or MAS will be a distinct advantage.
• Soft Skills and Traits: A high level of independence and a systematic approach to product management instead of reactive execution.
• Ability to find a balance and communicate fluently across engineering, compliance, and business functions.
• Strong focus on product metrics and business results, rather than the raw number of features shipped.
• Required knowledge of Russian and English languages! knowledge of Arabic will be an advantage.</p>
Role: Procurement Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $65/hour<br>Role Overview:We are hiring for one of our clients, seeking a Purchasing Agent to work on a contract basis. This role involves sourcing and procuring materials, negotiating contracts, and maintaining vendor relationships. The position requires ensuring timely delivery of goods while adhering to budget constraints.<br>Key Responsibilities:• Source and evaluate suppliers based on cost, quality, and delivery performance.• Negotiate contracts and purchase orders to achieve favorable terms and pricing.• Monitor inventory levels and coordinate with internal teams to meet demand.• Process purchase requisitions and ensure compliance with company policies.• Maintain accurate records of transactions and vendor communications.<br>Required Skills & Qualifications:• Experience in purchasing, procurement, or supply chain management is required.• Proficiency in using procurement software or ERP systems is necessary.• Strong negotiation and communication skills are essential for vendor interactions.• Ability to analyze market trends and supplier performance data is required.• Attention to detail and organizational skills are critical for managing multiple orders.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to streamlined procurement processes. The position supports operational efficiency by ensuring cost-effective and timely acquisition of necessary materials.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Chemistry Expert Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Chemistry Expert to work on a contract basis. The role involves conducting experiments, analyzing data, and contributing to research initiatives in a collaborative environment. The position requires expertise in chemical synthesis, testing, and reporting findings accurately.<br>Key Responsibilities:• Design and execute chemical experiments to meet project objectives.• Analyze experimental results and document findings in detailed reports.• Collaborate with cross-functional teams to interpret data and refine methodologies.• Ensure compliance with safety protocols and regulatory standards.• Maintain accurate records of experiments and results for future reference.<br>Required Skills & Qualifications:• Experience in chemical synthesis and laboratory techniques.• Proficiency in data analysis and interpretation of experimental results.• Knowledge of safety protocols and regulatory compliance in chemical research.• Ability to work independently and manage multiple tasks efficiently.• Strong written and verbal communication skills for documenting findings.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Pharmaceutical Manufacturing industry, contributing to the development of innovative chemical solutions. The position provides exposure to cutting-edge research and the chance to impact real-world applications in the field.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Logistics Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $50/hour<br>Role Overview:We are hiring for one of our clients, seeking a Logistics & Supply Chain Management Specialist to work on a contract basis. The role involves overseeing end-to-end logistics operations and optimizing supply chain processes to ensure efficient delivery of goods and services. You will analyze data to identify trends, reduce costs, and improve service levels across multiple regions.<br>Key Responsibilities:• Develop and implement logistics strategies to streamline transportation, warehousing, and distribution networks.• Monitor and report on key performance indicators such as on-time delivery, cost per shipment, and inventory turnover.• Collaborate with cross-functional teams to align supply chain activities with business objectives.• Identify and mitigate risks in the supply chain, including supplier disruptions and logistical bottlenecks.• Leverage data analytics tools to forecast demand and optimize inventory levels.<br>Required Skills & Qualifications:• Experience in logistics coordination, supply chain planning, or related fields is required.• Proficiency with supply chain management software and data visualization tools is necessary.• Strong analytical skills with the ability to interpret complex datasets to drive decision-making.• Excellent communication skills to liaise with internal teams and external partners.• Familiarity with international shipping regulations and compliance standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the modernization of logistics infrastructure. You will have the chance to implement scalable solutions that enhance operational efficiency across diverse markets.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Legal Specialist Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Legal Specialist to work on a contract basis. The role involves reviewing and drafting legal documents, ensuring compliance with applicable laws, and providing guidance on legal matters. You will collaborate with cross-functional teams to address legal risks and support business operations.<br>Key Responsibilities:• Review and draft contracts, agreements, and legal documents for accuracy and compliance.• Conduct legal research to identify potential risks and provide actionable recommendations.• Ensure adherence to regulatory requirements and internal policies in all legal processes.• Support contract negotiations and facilitate clear communication between parties.• Maintain organized records of legal documents and correspondence for audits.<br>Required Skills & Qualifications:• Experience in contract review, drafting, or legal advisory roles is required.• Knowledge of corporate law, compliance, and regulatory frameworks is essential.• Strong research and analytical skills to assess legal risks and solutions.• Proficiency in legal document management systems or relevant tools.• Effective written and verbal communication for legal and non-legal stakeholders.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to secure and compliant business operations. The contract duration aligns with project milestones, providing structured engagement.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Power Point Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $60/hour<br>Role Overview:We are hiring for one of our clients, seeking a Powerpoint Specialist to work on a contract basis. The role involves creating and refining high-impact presentations to support strategic initiatives. Candidates will collaborate with cross-functional teams to ensure clarity and visual consistency in all materials.<br>Key Responsibilities:• Design and develop Power Point presentations from raw data and briefs for executive leadership.• Transform complex information into visually compelling slides with clear narratives.• Ensure adherence to brand guidelines and corporate presentation standards.• Incorporate feedback from stakeholders to refine content and design.• Deliver presentations in a polished, ready-to-use format for internal and external meetings.<br>Required Skills & Qualifications:• Proficiency in Microsoft Power Point with advanced design skills.• Experience creating presentations for executive or senior-level audiences.• Strong visual design sense and ability to simplify complex concepts.• Attention to detail in typography, color schemes, and layout consistency.• Ability to work independently and meet tight deadlines in a remote environment.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to high-stakes business presentations. The position requires precision and creativity in visual storytelling to drive decision-making across teams.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Microsoft Excel Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $60/hour<br>Role Overview:We are hiring for one of our clients, seeking an Excel Specialist to develop and maintain financial models, reports, and dashboards using advanced Excel functions. The role involves optimizing data processing workflows and ensuring accuracy in financial and operational reporting.<br>Key Responsibilities:• Develop and maintain complex financial models, including forecasting, budgeting, and variance analysis.• Design and update dynamic dashboards to visualize key performance metrics for stakeholders.• Automate repetitive Excel tasks using macros and VBA to improve efficiency and reduce manual errors.• Validate and reconcile financial data to ensure accuracy and compliance with reporting standards.• Collaborate with cross-functional teams to gather requirements and deliver customized Excel solutions.<br>Required Skills & Qualifications:• Proficiency in advanced Excel functions such as VLOOKUP, INDEX-MATCH, SUMIFS, and XLOOKUP.• Experience with Excel macros and VBA for automating workflows and building custom functions.• Strong analytical skills to interpret financial data and generate actionable insights.• Ability to create and maintain interactive dashboards using Excel Power Pivot and Power Query.• Familiarity with data validation, error handling, and troubleshooting in Excel.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Financial Services industry, contributing to the optimization of financial processes and reporting accuracy. The contract duration is project-based, with potential for extension based on performance and business needs.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<p>Client Retention Specialist (UK Market)
About the Role
We are seeking a highly motivated and results-driven Client Retention Specialist to join our dynamic team. This pivotal in-house role will be responsible for managing our UK client desk from our vibrant Dubai office. As a Client Retention Specialist, you will play a crucial part in maintaining and enhancing relationships with our high-value UK clients, operating within regulated, high-volume markets for a trusted global brand.
Key Responsibilities
• Proactively engage with existing UK clients to foster strong relationships and ensure high levels of satisfaction.
• Implement effective retention and re-activation strategies to minimize churn and maximize client lifetime value.
• Drive strong deposit volumes through expert client management and conversion techniques.
• Address client inquiries and resolve issues efficiently, upholding the brand's reputation for exceptional service.
• Collaborate with internal teams to optimize client experience and identify opportunities for growth.
• Maintain an ethical approach to all client interactions, ensuring compliance with regulatory standards.
Benefits
We value our employees and offer a comprehensive benefits package designed to support your professional and personal growth:
• Competitive Salary: A tax-free base salary (negotiable based on experience, skills, and language proficiency).
• Lucrative Commissions: High, tax-free commission structure.
• Professional Development: Structured training programs and access to premium CRM systems.
• Career Growth: Clear opportunities for growth and promotion within the company.
• Work-Life Balance: Monday to Friday work, weekend rest days so you have time for yourself and your loved ones
• Other Benefits: Employment Visa and Medical Insurance provided. Also, International Lunch Buffet provided to all employees.</p><p>What We're Looking For
We are seeking a professional with a proven track record and a performance-driven mindset. The ideal candidate will possess:
• Demonstrated Experience: A strong background in Retention, Re-activation, Conversion, Sales, or Client Recovery.
• Market Expertise: Experience in Forex, CFD, or Trading is a significant advantage.
• Ethical Acumen: An ethical mindset coupled with strong closing abilities.
• Client Management Skills: Ability to effectively manage high-value UK clients.
• Communication: Strong English language skills are essential, with a British accent being a distinct advantage.
• Location: Candidates currently based in Dubai are preferred, ready to work on-site.
• Nationality Requirement: Due to business requirements, we are specifically seeking European, British, American, South African, or APAC Nationals.</p>
<p>Position Title: CRM & Automation Specialist
Employment Type: Full Time
Salary: up to 13,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Job Description:
-Configure, maintain, and integrate the CRM platform with internal systems (ERP, accounting, call center) and external tools (WhatsApp, email marketing, booking platforms).
-Build and optimize workflows, triggers, and AI tools (chatbots, predictive models) to improve efficiency, response times, and customer experience.
-Create dashboards and reports to monitor KPIs, conversion rates, and campaign performance; continuously test and optimize automations.
-Manage permissions, data hygiene, and security; provide training and collaborate with sales and marketing for segmentation and personalized campaigns.</p><p>Qualifications:
-Open to Arbaic nationals, within 35 years and below.
-Must have bachelor’s degree in information systems, Marketing Technology, or related field.
-At least 2–4 years of experience in CRM configuration and workflow automation (n8n).
-Proficiency in the following CRM: Odoo, Zoho</p>
Kinetic is working with a reputable Medical Device company actively recruiting a Product Specialist for their team in Dubai.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Define a strategic plan to achieve sales revenue, objective, and target for surgical products. Improve product marketability and profitability and market share by researching, identifying, and capitalizing on market opportunities. Manage and build long-term professional customer relationships. Deal with customer complaints and implements corrective actions. Provide customers and healthcare professionals with support, information, and guidance by performing product demonstrations. Identify areas of improvement by monitoring and analysing sales data and customer feedback. Collaborate with the marketing department to develop promotional, sales, and educational material. Participate in events, trade shows, and conferences and represent the company and products effectively. Stay up to date with the latest industry trends and monitor competitors' offerings and pricing strategies to maintain a competitive edge.<br>To be successful you will need to meet the following:Bachelor’s degree in life science or laboratory sciences or similar. Proven sales experience in IVD within the UAE. Minimum 2-3 years' experience in the UAEDriver's license and personal car required Ability to travel as required. Well-versed with MS Word, Excel, and Power Point. Excellent written and oral communication skills in English and Arabic. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
As a Product Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people. Here, you will make an impact by:· Supporting and promoting profitable business results through the execution of current business strategies· Adhere to all Pimex’s Policies & Procedures as applicable.· Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.· Planning and assisting with new product releases and events.· Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. Business Development:· Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.· Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.· Following up with the new customers after the demo session to negotiate contracts and packages.· Ensuring all details of the contract are compliant with our rules & regulations.· Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time. Marketing:· Coordinating with the Marketing Department for any new materials that need to be done. Sales:· Maintaining relationships with existing customers by providing them with support, information, and guidance.· Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.· Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.· Assisting the customers in answering all product-related questions in a professional and timely manner.· Recommending new service improvements to further build on the relationship.· Advising helpful new product recommendations and suggestions to customers to increase revenue.· Negotiating contracts and packages with existing customers.· Maintaining quality service by establishing and enforcing Pimex’s standards.· Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed. Data Tracking:· Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold. Orders:· Placing orders to the concerned purchase coordinator. Invoicing:· Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment. Delivery:· Coordinate with the warehouse for timely deliveries. Market Research:· Conducting market research to identify new potential customers.· Promoting high level customer relationships via clinical support for the sales and marketing teams.· Provide leadership in the field through coordination of clinical programs and product education, inclusive of clinical study/paper reviews with the field sales team, and crossfunctional departments including marketing, channel, and sales training.· Demonstrate expert-level knowledge of the entire assigned product line (along with a working knowledge of other business unit product lines).· Maintain on-going knowledge of market activity and competitive products and programs.· Support product trials/evaluations, in-servicing, and conversion activities for assigned account targets and as needed.· Deliver effective communications with key customers, both internal and external.· Effectively drive projects from start to completion. Your Skills and Expertise To set you up for success in this role from day one, Pimex is looking for candidates who must have the following qualifications:· Bachelor’s degree in Nursing or equivalent· Clinical Education experience is preferred· Ability to communicate effectively across the organization· Ability to collaborate effectively with all relevant functions· 3-5 years in Clinical Education/Medical Sales· English is a must. Additional qualifications that could help you succeed even further in this role include Project management, Prioritization, Communication and Presentation Skills
Role Description The Product Specialist is a part-time, hybrid role based in Dubai, with flexibility for some work-from-home arrangements. This role focuses on understanding project management products and services offered by Project Management Professionals and communicating their value to prospective and existing users. Day-to-day responsibilities include conducting product demonstrations, responding to product-related inquiries, and providing guidance to customers and community members on the best use of tools, templates, and resources. The Product Specialist will collaborate with sales and customer service teams to address user needs, gather feedback, and identify opportunities for product enhancement. The role also involves maintaining accurate product documentation, supporting training sessions or webinars, and contributing to a positive and informative user experience. Qualifications Product expertise and domain knowledge: Strong understanding of product specialist responsibilities, familiarity with project management concepts, and the ability to translate features into user benefits. Analytical and problem-solving skills: Ability to analyze user feedback, usage data, and product performance to identify trends, issues, and opportunities for improvement. Communication and interpersonal skills: Clear written and verbal communication, active listening, and the ability to explain technical or complex information in an accessible way. Customer service and relationship management: Experience supporting customers, addressing inquiries, and building trust through responsive and professional service. Sales and consultative skills: Comfort with presenting products, handling objections, and supporting sales initiatives in a consultative, solutions-focused manner. Relevant education and experience: Bachelor’s degree in business, engineering, information technology, or a related field, or equivalent practical experience; prior experience in product support, pre-sales, or project management is an advantage. Technical and digital proficiency: Ability to work with online platforms, CRM or ticketing tools, and collaboration software; familiarity with project management software is a plus. Work style and availability: Capacity to work part time in a hybrid setup in Dubai, manage time effectively, and collaborate with cross-functional teams across different schedules.