Programming Jobs in UAE
18625 Jobs Found
UAE - UAE
<p>This role requires a hands-on Data Engineer who has personally delivered and operated a full data lake on Azure. You will initially partner on build, then take full ownership of platform performance, scalability, and evolution.
Client Details
A multi-regional organisation undergoing a large-scale digital transformation focused on modern data platforms. The business is investing heavily in enterprise-grade cloud, data, and analytics capabilities
Description
* Design and build Azure-based data lake (ADLS, ADF, Synapse/Fabric)
* Develop production-grade Spark pipelines (batch & near real-time)
* Own data modelling for Power BI (star schema, semantic layers)
* Implement data governance, lineage, and quality controls (e.g. Purview)
* Take full ownership of platform BAU: monitoring, performance, cost
Job Offer
* End-to-end ownership of a business-critical data platform
* Exposure to large-scale transformation and senior stakeholders</p><p>* 5-7 years' Data Engineering experience with at least 1 full data lake delivery
* Expert in Azure stack (ADF, ADLS, Synapse/Fabric) + strong PySpark
* Proven ownership of production pipelines (design, deploy, operate)
* Strong SQL & Python; experience with APIs, ERP integrations (e.g. D365)
* Demonstrated experience structuring data specifically for Power BI</p>
Confidential
UAE - Dubai
<ul><li>Support the Human Resource Department for effective and efficient management of employee life cycle.</li><li>Support the Recruitment process with job posts, maintain active CV database for all positions initiation telephonic interviews, job assessments, offer letter process, document collection and validation.</li><li>Conduct referral checks.</li><li>Responsible for visa processing, documentation, guidance & communication to employees, follow-up and record keeping.</li><li>Responsible for employee onboarding and PoC for communication on Benefits, policies, resources, and access.</li><li>Onboard new employees in the HRMS system with accurate details of employee profile, bank details, Labour identifications necessary to process payments accurately.</li><li>Manage HRMS ESS software - reports, analysis, troubleshooting with service provider and ensure overall accuracy of the system records.</li><li>Be first PoC for support, apply, manage and record keeping of warehouse co-workers leave, ticket, and salary advances etc.</li><li>Leave Management and Attendance management: Monitor and update analysis and reports to management.</li><li>Accurately update internal payroll databases and ensure efficient monthly payroll process with new salaries, loan and advances.</li><li>Analyze Overtime & Night shift hours for any anomalies.</li><li>Implement & contribute resourcefully towards employee engagements and welfare activities.</li><li>Actively engage in nurturing happy organizational culture.</li><li>Prepare Employee related letters related to maintain Employee Census, Files and records.</li><li>Support the department in Procurement related to HR Department.</li><li>Closely work with the management to foster open communication and general well-being of all employees.</li><li>Support in the general management of the office.</li><li>Achieve set KRA’s for self and team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-5 years of Proven work experience of HR management including Payroll in a large organization.</li><li>Graduate / Masters in HR / Finance.</li><li>Hands-on experience with HRMS/ Payroll management software / WPS systems and bank transfer of payroll.</li><li>Familiar with UAE labor regulations related to employee wage & compensations.</li><li>Ability to work independently with little instruction on day-to-day work.</li><li>Strong self-starter with demonstrated experience in various HR activities & analytics.</li><li>Excellent with Microsoft Excel (familiar with formulas and tools such as V-Look up pivot tables etc.).</li><li>Proficient with working on online portals, software and in general with excellent computer skills.</li><li>Excellent spoken and written English.</li><li>Speaking Hindi will be an advantage.</li><li>Accuracy, Flexibility, Multi-tasking & problem-solving skills.</li><li>Fluency in English and local language, both written and spoken.</li><li>Proactive and a people person.</li><li>Values and Ethics: Always uphold ethical business practices.</li><li>Be vigilant to the organizations’ code of ethics.</li><li>Refrain and immediately report on any information / awareness of unethical practices.</li></ul>
SNC-Lavalin Fayez Engineering
UAE
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<b>Job Description</b>Overview<p>Act as PMC field inspector covering both electrical and mechanical for metro station services (common inspectors for E&M), supporting Site Engineers to ensure D&B contractor’s works meet approved drawings, ITPs, codes, and Employer’s Requirements—across overground and underground stations.</p><br>Your role<p><b>Daily Site Surveillance & Checks</b></p><br><ul><li><p>Conduct routine inspections on works performed by the contractor for HVAC/ECS/TVS, fire protection (hydrant, sprinkler, detection), water supply & drainage, lifts & escalators, MV/LV distribution, lighting & UPS, earthing/lightning protection, and BMS/SCADA cabling and terminations. Record observations; raise NCRs where applicable.</p><br></li><li><p>Verify ITPs/WIRs compliance, material deliveries, storage/handling; maintain QA checklists and test records per PMC policy.</p><br></li></ul><p><b>Testing & Commissioning Support</b></p><br><ul><li><p>Witness local tests (pressure tests, duct leakage, functional tests), assist with FAT/SAT/IST witnessing, and compile evidence for acceptance.</p><br></li></ul><p><b>Interface & Coordination</b></p><br><ul><li><p>Coordinate with civil works for access/penetrations; check clearances and supports; report interface issues promptly to Site Engineers and log in ICD registers.</p><br></li></ul><p><b>Safety & Compliance</b></p><br><ul><li><p>Monitor HSSE on site (hot works, elevated work, electrical safety); ensure adherence to NFPA 130 life safety features during installation (smoke control paths, emergency ventilation readiness).</p><br></li></ul><p><b>Reporting & Documentation</b></p><br><ul><li><p>Prepare Daily Progress Reports (DPRs), photo logs, inspection reports; support measurements and bill verification; maintain punch lists and track closure.</p><br></li></ul>About you<ul><li><p>Diploma/Bachelor in Electrical or Mechanical Engineering.</p><br></li><li><p>5–8 years in E&M site inspection for metro preferably in metro stations.</p><br></li><li><p>Experience with QA/QC checklists and design build workflows.</p><br></li><li><p>Previous experience working on metro/rail projects is essential.</p><br></li><li><p>Multi disciplinary E&M inspection (mechanical + electrical), documentation, basic submittal review, coordination with contractors and PMC engineers.</p><br></li><li><p>Reports to Station Mechanical/Electrical Site Engineers; escalates critical issues to Resident Engineer (MEP).</p><br></li></ul>Rewards & benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation & housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
United Arab Emirates University
UAE
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<p><strong>Job Description:</strong></p><br><p>The Department of Chemical Engineering at the United Arab Emirates University (UAEU) invites applications for a full-time Postdoctoral Researcher position in the area of membrane technologies for water desalination. The successful candidate will contribute to a research project focused on the development of lignin-based functional membranes for desalination and water treatment applications. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>• PhD in Chemical Engineering (freshly graduate) or a closely related field. • Experience in polymeric membrane fabrication and characterization. • Knowledge of advanced functional materials for water treatment or desalination applications. • Hands-on experience with laboratory research and analytical characterization techniques. • Demonstrated research productivity through publications patents. • Excellent written and verbal communication skills in English. • Strong scientific writing and project management skills. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Candidates currently residing in the United Arab Emirates will be given preference. </p><br> </div>
UAE - Dubai
Role: Data Protection Officer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Data Protection Officer (PII Compliance) to work on a contract basis. The role involves overseeing data protection strategies and ensuring compliance with privacy regulations. The position requires expertise in handling personally identifiable information and mitigating risks associated with data processing.<br>Key Responsibilities:• Develop, implement, and maintain data protection policies and procedures in alignment with global privacy laws.• Conduct regular audits and assessments to ensure compliance with GDPR, CCPA, and other relevant data protection regulations.• Serve as the primary point of contact for data protection inquiries from internal teams and external stakeholders.• Monitor and report on data protection risks, recommending corrective actions as needed.• Train employees on data privacy best practices and compliance requirements.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Law, or a related field, or equivalent work experience.• Certification such as CIPP/E, CIPM, or CISSP is preferred.• Experience with data protection impact assessments (DPIAs) and privacy by design frameworks.• Proficiency in interpreting and applying privacy laws such as GDPR, CCPA, and HIPAA.• Strong analytical and problem-solving skills to assess compliance gaps and implement solutions.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the IT Services and IT Consulting industry, contributing to the protection of client and user data across international markets. The position plays a critical role in shaping privacy policies and ensuring adherence to regulatory standards.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
UAE - Dubai
Role: Data Protection Officer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Data Protection Officer (PII Compliance) to work on a contract basis. The role involves overseeing data protection strategies and ensuring compliance with privacy regulations. The position requires expertise in handling personally identifiable information and mitigating risks associated with data processing.<br>Key Responsibilities:• Develop, implement, and maintain data protection policies and procedures in alignment with global privacy laws.• Conduct regular audits and assessments to ensure compliance with GDPR, CCPA, and other relevant data protection regulations.• Serve as the primary point of contact for data protection inquiries from internal teams and external stakeholders.• Monitor and report on data protection risks, recommending corrective actions as needed.• Train employees on data privacy best practices and compliance requirements.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Law, or a related field, or equivalent work experience.• Certification such as CIPP/E, CIPM, or CISSP is preferred.• Experience with data protection impact assessments (DPIAs) and privacy by design frameworks.• Proficiency in interpreting and applying privacy laws such as GDPR, CCPA, and HIPAA.• Strong analytical and problem-solving skills to assess compliance gaps and implement solutions.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the IT Services and IT Consulting industry, contributing to the protection of client and user data across international markets. The position plays a critical role in shaping privacy policies and ensuring adherence to regulatory standards.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
UAE - Dubai
Role: Data Protection Officer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Data Protection Officer (PII Compliance) to work on a contract basis. The role involves overseeing data protection strategies and ensuring compliance with privacy regulations. The position requires expertise in handling personally identifiable information and mitigating risks associated with data processing.<br>Key Responsibilities:• Develop, implement, and maintain data protection policies and procedures in alignment with global privacy laws.• Conduct regular audits and assessments to ensure compliance with GDPR, CCPA, and other relevant data protection regulations.• Serve as the primary point of contact for data protection inquiries from internal teams and external stakeholders.• Monitor and report on data protection risks, recommending corrective actions as needed.• Train employees on data privacy best practices and compliance requirements.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Law, or a related field, or equivalent work experience.• Certification such as CIPP/E, CIPM, or CISSP is preferred.• Experience with data protection impact assessments (DPIAs) and privacy by design frameworks.• Proficiency in interpreting and applying privacy laws such as GDPR, CCPA, and HIPAA.• Strong analytical and problem-solving skills to assess compliance gaps and implement solutions.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the IT Services and IT Consulting industry, contributing to the protection of client and user data across international markets. The position plays a critical role in shaping privacy policies and ensuring adherence to regulatory standards.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
UAE - Dubai
Role: Data Protection Officer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Data Protection Officer (PII Compliance) to work on a contract basis. The role involves overseeing data protection strategies and ensuring compliance with privacy regulations. The position requires expertise in handling personally identifiable information and mitigating risks associated with data processing.<br>Key Responsibilities:• Develop, implement, and maintain data protection policies and procedures in alignment with global privacy laws.• Conduct regular audits and assessments to ensure compliance with GDPR, CCPA, and other relevant data protection regulations.• Serve as the primary point of contact for data protection inquiries from internal teams and external stakeholders.• Monitor and report on data protection risks, recommending corrective actions as needed.• Train employees on data privacy best practices and compliance requirements.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Law, or a related field, or equivalent work experience.• Certification such as CIPP/E, CIPM, or CISSP is preferred.• Experience with data protection impact assessments (DPIAs) and privacy by design frameworks.• Proficiency in interpreting and applying privacy laws such as GDPR, CCPA, and HIPAA.• Strong analytical and problem-solving skills to assess compliance gaps and implement solutions.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the IT Services and IT Consulting industry, contributing to the protection of client and user data across international markets. The position plays a critical role in shaping privacy policies and ensuring adherence to regulatory standards.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
toto
UAE - Dubai
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Find and generate new leads and potential clients for the company</p></li><li><p>Create ideas and strategies to market and advertise the business</p></li><li><p>Manage and improve the company’s online presence including social media, Google, and other platforms</p></li><li><p>Create marketing content, promotions, advertisements, and company updates</p></li><li><p>Follow up on inquiries and help convert leads into actual projects and sales</p></li><li><p>Build relationships with contractors, interior designers, developers, consultants, and other industry contacts</p></li><li><p>Research market trends and identify opportunities to grow the business</p></li><li><p>Help increase company visibility, engagement, and sales opportunities</p></li><li><p>Coordinate with management regarding marketing plans and business growth strategies</p></li><li><p>Attend meetings, networking events, or exhibitions if required</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Experience in marketing, business development, sales, or related roles</p></li><li><p>Strong communication and people skills</p></li><li><p>Creative mindset with initiative and problem-solving skills</p></li><li><p>Knowledge of social media, online marketing, and branding</p></li><li><p>Self-motivated and able to work independently</p></li><li><p>Immediate joiners or candidates with a short notice period will be given preference</p></li><li><p>Must have previous experience in Home Automation, ELV, MEP, AV, Security Systems, Construction Technology, or a closely related industry. Applications without relevant industry experience may not be considered.</p></li></ul><p></p></section>
UAE - Dubai
Company Description THE GULF FOCUS is a digital infotainment channel and media production company serving audiences across the United Arab Emirates and the broader Gulf region. The organization creates engaging, multi-format content that blends information and entertainment for diverse viewers. By combining digital platforms with professional production capabilities, THE GULF FOCUS aims to deliver high-quality programming and branded content. Team members collaborate across creative, technical, and commercial functions to support a dynamic, fast-paced media environment. Role Description The Media Sales Executive role is a full-time, on-site position based in the United Arab Emirates. The person in this role will identify and pursue new advertising and sponsorship opportunities across the channel’s digital and media properties, building and maintaining strong relationships with clients and agencies. Day-to-day tasks include prospecting and cold outreach, preparing sales pitches and proposals, negotiating rates and packages, and closing media deals aligned with revenue targets. The Media Sales Executive will coordinate with production and content teams to develop tailored media solutions, ensure campaign delivery, and monitor performance. This role also involves maintaining accurate sales records, forecasting pipeline, and staying informed about market trends, competitor activity, and audience insights. Qualifications Proven experience in media sales, advertising sales, or business development within digital, broadcast, or print media. Strong client relationship management skills, including prospecting, networking, and account retention. Ability to create persuasive sales presentations and proposals, with solid negotiation and closing skills. Understanding of digital media, advertising formats, campaign metrics, and basic marketing principles. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams. Comfort working in a target-driven environment, with strong organizational and time management abilities. Proficiency in standard office and CRM tools; experience with sales reporting and pipeline management is an advantage. Bachelor’s degree in Marketing, Business, Media, Communications, or a related field, or equivalent practical experience. Knowledge of the UAE media market and fluency in English; Arabic language skills are beneficial.
UAE - Dubai
Company Description THE GULF FOCUS is a digital infotainment channel and media production company serving audiences across the United Arab Emirates and the broader Gulf region. The organization creates engaging, multi-format content that blends information and entertainment for diverse viewers. By combining digital platforms with professional production capabilities, THE GULF FOCUS aims to deliver high-quality programming and branded content. Team members collaborate across creative, technical, and commercial functions to support a dynamic, fast-paced media environment. Role Description The Media Sales Executive role is a full-time, on-site position based in the United Arab Emirates. The person in this role will identify and pursue new advertising and sponsorship opportunities across the channel’s digital and media properties, building and maintaining strong relationships with clients and agencies. Day-to-day tasks include prospecting and cold outreach, preparing sales pitches and proposals, negotiating rates and packages, and closing media deals aligned with revenue targets. The Media Sales Executive will coordinate with production and content teams to develop tailored media solutions, ensure campaign delivery, and monitor performance. This role also involves maintaining accurate sales records, forecasting pipeline, and staying informed about market trends, competitor activity, and audience insights. Qualifications Proven experience in media sales, advertising sales, or business development within digital, broadcast, or print media. Strong client relationship management skills, including prospecting, networking, and account retention. Ability to create persuasive sales presentations and proposals, with solid negotiation and closing skills. Understanding of digital media, advertising formats, campaign metrics, and basic marketing principles. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams. Comfort working in a target-driven environment, with strong organizational and time management abilities. Proficiency in standard office and CRM tools; experience with sales reporting and pipeline management is an advantage. Bachelor’s degree in Marketing, Business, Media, Communications, or a related field, or equivalent practical experience. Knowledge of the UAE media market and fluency in English; Arabic language skills are beneficial.
UAE
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<span><strong>Requisition Number:</strong> 24467BR<br><strong>Description:</strong><br>At Stantec, we approach every project as a partnership, because our work creates a lasting impact on our clients’ communities. We believe that when smart, passionate, creative people come together, real possibilities are within reach.<br>Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of our unwavering team and can bring your sense of imagination and determination to every challenge, then this is the right place for you.<br>Stantec is currently looking for a Construction Manager with Healthcare/Hospital experience to join our dynamic team and support on a construction supervision project in the RAK, UAE<br>Some of the key job responsibilities of this role entail this following:<br>• To manage the development, incorporation and maintenance of project Health and Safety program.<br>• To maintain a strict level of compliance, appearance and professionalism amongst Stantec’s safety engineers and encourage growth and improvement on project site level.<br>• Responsible for all Stantec’s construction execution and HSE supervision activities.<br>• Prepares necessary “Constructability” and “Build-ability” reviews.<br>• Assist the Project Manager in necessary project sequencing and phasing reviews.<br>• Attends weekly contractor’s site logistics, progress and HSE meetings.<br>• Prepares Construction and HSE parts of Monthly Reports.<br>• Responsible for preparing preliminary hand over report together with technical managers.<br>• Assist Project Manager and Commercial Manager with review of all claims, EOT’s and in all variations and changes from a Stantec perspective.<br>• Assist Project Manager with technical managers with the project handover and final walk through.<br>• Protect and ensure compliance of Stantec’s contractual and Authority requirements in terms of health, environment and safety.<br>• As necessary review and comment on construction documentation related to health, environment and safety.<br>• As necessary review and comment on site logistic plans and corresponding documentation.<br><strong>Qualifications:</strong><br>If you have the following qualifications, we would love for you to be a part our diverse team:<br>• Minimum 15 years’ experience managing construction of large buildings and working with reputable international consultants.<br>• Candidates Must have previous experience working with a Consultancy<br>• Healthcare/Hospital facility project delivery/construction experience would be preferred.<br>• Bachelor’s degree in relevant disciplines: Engineering or Construction from an internationally recognized university.<br>• Strong engineering and technical background.<br>• Understanding of site logistics and HSE.<br>• Must have integrity and be able to demonstrate both drive and excellent organizational ability.<br>• Ability to manage potential conflict robustly.<br>• Able to make decisions, act on own initiative and operate in a proactive way.<br>• Ability to communicate and interact professionally with contractor’s site management and site engineers.<br>• Flexibility and adaptability to handle variety of assigned tasks and workload.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 30,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Construction</strong></span> </div>
UAE - Dubai
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Fraud Specialist based in United Arab Emirates.<br><br>This role is an opportunity to join a fast-growing environment where fraud prevention and risk management are essential to maintaining a secure and trusted digital marketplace.<br><br>You will play a key role in detecting suspicious activity, analyzing emerging fraud patterns, and strengthening systems that protect users and transactions.<br><br>The position combines data analysis, investigation, and cross-functional collaboration to proactively address risks.<br><br>You will work closely with product, data, and engineering teams to improve fraud detection strategies and operational processes.<br><br>This role is ideal for someone who enjoys solving complex problems, identifying anomalies, and creating impactful security solutions.<br><br>You will contribute directly to building safer experiences for a global community of users.<br><br>Accountabilities<br><br>Monitor marketplace activity to identify suspicious behaviors and prevent fraudulent transactions. Analyze data to detect fraud patterns, emerging risks, and potential attack methods. Investigate escalated fraud cases and recommend appropriate actions based on risk assessments. Collaborate with product, data, and engineering teams to improve fraud detection and prevention systems. Create and maintain dashboards, reports, and alerts to support ongoing fraud monitoring. Contribute to the development of fraud prevention policies, procedures, and operational guidelines. Identify vulnerabilities and proactively suggest improvements to strengthen user trust and platform security.<br><br>Requirements<br><br>Previous experience in fraud prevention, risk operations, trust and safety, fintech, e-commerce, or marketplace environments. Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and generate actionable insights. Familiarity with fraud monitoring tools, anomaly detection methods, or rule-based risk systems. Detail-oriented mindset with a proactive approach to identifying and resolving potential threats. Ability to collaborate effectively with cross-functional teams, including product, data, and engineering functions. Strong communication skills and ability to work independently in a fast-paced, scaling environment. Good level of English required, with proficiency preferred, as the working language is international.<br><br>Benefits<br><br>Competitive annual salary range of €22,440 - €26,400, depending on experience and qualifications. Opportunity to participate in an employee stock options program. Chance to contribute to the growth and scaling of a unique digital product. Various bonus opportunities, including performance-based bonuses, referral bonuses, additional paid leave, and personal learning budgets. Paid volunteering opportunities. Flexible work location options, including office-based, remote, and work-from-anywhere opportunities. Strong opportunities for personal and professional growth supported by structured feedback and career development processes.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
UAE - Dubai
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Fraud Specialist based in United Arab Emirates.<br><br>This role is an opportunity to join a fast-growing environment where fraud prevention and risk management are essential to maintaining a secure and trusted digital marketplace.<br><br>You will play a key role in detecting suspicious activity, analyzing emerging fraud patterns, and strengthening systems that protect users and transactions.<br><br>The position combines data analysis, investigation, and cross-functional collaboration to proactively address risks.<br><br>You will work closely with product, data, and engineering teams to improve fraud detection strategies and operational processes.<br><br>This role is ideal for someone who enjoys solving complex problems, identifying anomalies, and creating impactful security solutions.<br><br>You will contribute directly to building safer experiences for a global community of users.<br><br>Accountabilities<br><br>Monitor marketplace activity to identify suspicious behaviors and prevent fraudulent transactions. Analyze data to detect fraud patterns, emerging risks, and potential attack methods. Investigate escalated fraud cases and recommend appropriate actions based on risk assessments. Collaborate with product, data, and engineering teams to improve fraud detection and prevention systems. Create and maintain dashboards, reports, and alerts to support ongoing fraud monitoring. Contribute to the development of fraud prevention policies, procedures, and operational guidelines. Identify vulnerabilities and proactively suggest improvements to strengthen user trust and platform security.<br><br>Requirements<br><br>Previous experience in fraud prevention, risk operations, trust and safety, fintech, e-commerce, or marketplace environments. Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and generate actionable insights. Familiarity with fraud monitoring tools, anomaly detection methods, or rule-based risk systems. Detail-oriented mindset with a proactive approach to identifying and resolving potential threats. Ability to collaborate effectively with cross-functional teams, including product, data, and engineering functions. Strong communication skills and ability to work independently in a fast-paced, scaling environment. Good level of English required, with proficiency preferred, as the working language is international.<br><br>Benefits<br><br>Competitive annual salary range of €22,440 - €26,400, depending on experience and qualifications. Opportunity to participate in an employee stock options program. Chance to contribute to the growth and scaling of a unique digital product. Various bonus opportunities, including performance-based bonuses, referral bonuses, additional paid leave, and personal learning budgets. Paid volunteering opportunities. Flexible work location options, including office-based, remote, and work-from-anywhere opportunities. Strong opportunities for personal and professional growth supported by structured feedback and career development processes.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
UAE - Dubai
Who are we?<br><br>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.<br><br>What will you contribute?<br><br>Plan, execute and finalize projects according to agreed deadlines and within the client’s budget. This includes coordinating resources and efforts of consultants and/or third-party contractors in order to deliver projects according to plan or apply strong change control management as required. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. At all times establish and maintain good working relationships with the client and reinforce the Finastra reputation. The Project Manager is also financially responsible on projects they manage<br><br>The Lead Project Manager is responsible for ensuring that the projects are executed in line with all contractual obligations to the client in a professional, cost-effective and timely manner, ensuring that Finastra achieves (or improves upon) the planned financial return from the project<br><br>Key Responsibilities<br><br>Your deliverables as a Lead Project Manager will include, but are not limited to, the following:<br><br>Produce, maintain mechanism Manages project end toproject plans Ensure project is delivered within scope, budget, on schedule Establish project governance end adhering to Finastra PM methodology Manage project staff and resources, Effective reporting through regular project status reports, adhoc reports as appropriate Direct project from beginning to end. Define goals and support in collaboration with senior management and stakeholders. Effective communicate with project stakeholders and team members Identify and resolve conflicts within project team Identify and manage project dependencies and critical path<br><br>Requirements And Qualifications<br><br>7+ years of end-to-end Project Management experience Fluent in Arabic; native-level proficiency is highly preferred Experience must be with customer-facing projects and not internal to the organization Candidates must be fluent in Arabic; native-level proficiency is highly preferred Experience in both theoretical and practical aspects of project management Experience with project management techniques and tools Customer driven and have the ability to work within a team environment Direct work experience in a project management capacity. Previous experience successfully leading large scale innovation, growth and continuous improvement projects in a service environment<br><br>Benefits<br><br>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:<br><br>Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.<br><br>Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.<br><br>Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*<br><br>Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.<br><br>Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.<br><br>Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.<br><br>Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.<br><br>Specific benefits may vary by location.<br><br>At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.<br><br>Be unique. Be exceptional. Help us make a difference at Finastra.
UAE - Dubai
The General Manager will oversee the overall operations of the holiday homes business, ensuring the company achieves its financial, operational, and customer service goals. This role is critical for driving revenue growth, managing daily operations, budgeting, and optimizing sales strategies to enhance the company’s market presence. The General Manager will also be responsible for leading and motivating the team, ensuring compliance with regulatory standards, and delivering an exceptional guest experience.<br>Key Responsibilities:<br>Develop and execute revenue strategies to increase occupancy rates, average daily rates (ADR), and revenue per available room (Rev PAR). Lead the sales team in achieving monthly, quarterly, and annual sales targets. Implement strategies to increase direct bookings and maximize online travel agency (OTA) listings. Oversee dynamic pricing models based on market trends, competitor analysis, and demand forecasting. Business Development. Oversee the smooth day-to-day operations of the holiday homes, ensuring high standards of housekeeping, maintenance, guest relations, and safety protocols. Work closely with the property owners and the maintenance team to ensure the upkeep of all properties in the portfolio. Ensure exceptional customer service is provided to all guests, addressing feedback and resolving any issues swiftly. Negotiate and manage relationships with service providers, vendors, and contractors to ensure cost-effectiveness and quality service delivery. Prepare, manage, and control the annual operating budget, ensuring alignment with company financial goals. Monitor and manage operational expenses, including labor, maintenance, marketing, and other overheads to ensure profitability. Provide regular financial reports to senior management, analysing key metrics such as occupancy, revenue, and costs, while identifying areas for improvement. Optimize the business’s profit margins by balancing revenue generation with operational efficiency. Lead, mentor, and inspire a multidisciplinary team, including sales, operations, and administrative staff. Ensure proper staff training and development. Set performance goals for each department, track progress, and provide feedback and support where needed to achieve company objectives. Manage recruitment, onboarding, and performance evaluations for new team members. Culture Development: Foster a positive, customer-focused, and performance-driven workplace culture. Research and implement strategies to expand the holiday homes portfolio by onboarding new properties and attracting different customer segments. Collaborate with the marketing team to design and implement promotional campaigns to boost brand recognition and customer acquisition. Drive the adoption of technology solutions for managing operations, guest services, and sales, such as property management systems (PMS), CRM, and booking platforms. Ensure all properties are compliant with local regulations, licenses, and health and safety standards. Set and monitor key performance indicators (KPIs) related to sales, occupancy, revenue, customer satisfaction, and operational efficiency. Regularly review competitive data, market trends, and guest feedback to adapt strategies and stay ahead in the competitive landscape. Provide regular updates to the Managing Director and other stakeholders on business performance, financial results, and future outlook. Qualifications:<br>Bachelor’s degree in business administration, Hospitality Management, or a related field. Master’s degree preferred. Minimum of 10 years of progressive management experience in the holiday homes sector, with a strong focus on revenue management, operations, and customer service. Strong leadership and people management abilities. Proficiency in financial management, including budgeting and forecasting. Excellent understanding of sales strategies and revenue management in the holiday homes or hospitality sector. Familiarity with property management systems (PMS) and CRM software. Superior communication, negotiation, and interpersonal skills. Problem-solving mindset and ability to thrive in a fast-paced environment. Knowledge of Dubai’s holiday homes regulations and tourism trends. Ability to lead by example, inspire teams, and drive a high-performance culture. Strong understanding of financial drivers and ability to manage budgets effectively. Dedication to delivering exceptional guest experiences and maintaining positive relationships with stakeholders. Ability to think critically, anticipate market shifts, and plan strategically for long-term success. Expertise in managing day-to-day operations, optimizing workflows, and ensuring high standards of service
UAE
<h2 class="h5">Job description</h2>
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<p><strong>F&B Reservations Coordinator (Emiratisation Program)</strong></p><br><br>
<p><strong>F&B Division, Shangri-La Qaryat al Beri, Abu Dhabi</strong></p><br><br>
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<p>We have a great opportunity for an experienced F&B Reservations Coordinator to join the team in Food & Beverage division. The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service.</p><br><br>
<p><strong>What are we looking for?</strong></p><br><br>
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<li><strong>UAE citizen candidates only</strong></li>
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<p>Excellent communication and interpersonal skills.</p><br><br>
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<p>Strong organizational skills and attention to detail.</p><br><br>
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<p>Ability to multitask and work in a fast-paced environment.</p><br><br>
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<p>Fluent in English; additional languages are an advantage.</p><br><br>
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<li>Lives and breathes the Shangri-La Values.</li>
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<p><strong>What will you do?</strong></p><br><br>
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<p>Assist with restaurant reservations and VIP guest arrangements.</p><br><br>
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<p>Maintain and update departmental records, filing systems, and databases.</p><br><br>
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<p>Maintain an up-to-date understanding of all F&B offerings, menus, promotions, and events.</p><br><br>
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<li>Ensure smooth information flow between F&B management and operational staff.</li>
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<p>Follow up on guest feedback and ensure swift resolution of any concerns.</p><br><br>
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<p>Maintain guest database and support personalized service efforts.</p><br><br>
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<p>Upsell dining experiences and promote hotel events where appropriate.</p><br><br>
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<p><strong>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</strong></p><br><br>
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<p>The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.</p><br><br>
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<p><em>Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website </em><em>www.shangri-la.com/careers</em><em>, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce.</em></p><br><br>
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UAE - Abu Dhabi Emirate
Brief about company :- Mazrui International (Diversified holding group with businesses across different industries such as Oil & Gas, Oilfield Engineering Services, Manufacturing, Chemicals, Financial Investments, Real Estate, Construction, Trading, Distribution, Transportation, Logistics, Retail, Hospitality, Education etc.). This role is with Petrochem Performance Chemicals (PPC) (Part of Mazrui International). PPC specializes in drilling fluids and associated equipment services. We increase customer asset value through the provision of cost effective, customized technical solutions in the drilling and completion fluids, solids control, filtration equipment, and waste management services. Our geographical territory covers the Middle East and Caspian with current operations in the UAE, Iraq, Kuwait, and Yemen.<br>Websites :-www.ppc.ae Petrochem (PPC)https://www.mazruiinternational.ae/ (Main Holding Group)<br>Designation :- Country Manager<br>Reporting to :- General Manager<br>Job Objective :- This is an important leadership role. The purpose of the role is to take accountability for all PPC operations in UAE and lead the team to deliver the Plan, optimizing profitability, delighting customers and inspiring colleagues. The incumbent is an important safety leader who must exemplify operational safety and demonstrate all the attribute necessary to achieve business excellence and protection of the environment.<br>Key Responsibilities/Duties :- <br>In partnership with the General Manager and Director MES, execute and improve the annual business plan for UAE with 1-3 and 5 year forecasting to strengthen the organization’s positioning in the industry. To be accountable for the implementation of business strategy for UAE to ensure maximum adherence to the plan and effectiveness in reaching all areas of the business. In collaboration with the General Manager, support the delivery of results for the full P&L and financial position of the company. Develop and implement the strategic plan in UAE for short- and long-term sales and growth opportunities by studying technological and financial aspects and presenting assumptions and recommending objectives. Plan and direct the organizations activities to achieve stated /agreed targets and standards for financial and trading performance, quality, culture and legislative adherence. Lead on all Drilling Fluid tenders and contracts and check and approve terms and conditions of all contracts to maintain due diligence and consistent approach for PPC business development. Develop and implement Drilling Fluids sales and service strategies for UAE. Maintain service quality by establishing and enforcing organization standards. To be fully accountable for effective people management including recruiting, selecting, orienting, training, developing, coaching, counseling, and performance management of all senior and middle managers and staff; developing performance targets and incentives, communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions. Direct functions and performance via Department Managers; Contribute to plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. Hold the Department Managers accountable for the successes and failures of their department. Maintain and develop the organizational culture, values and supreme reputation in the business arena with all Clients, Customers, Suppliers, Partners and Regulatory Bodies. Build company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices. Declare and approve the QHSE policy of the company and ensure that it is effectively and successfully implemented. To work in conjunction with the Director Oil and Gas and General Managers of the Oil and Gas group to develop and grow the O&G sector. Maintain the quality, environmental and OH&S management system. Communicate the importance of fulfilling customer, legal and regulatory compliance requirements through periodic communication meetings as well as by conducting management reviews to ensure the availability of resources, that risk assessments are understood, and the integrated management system achieves its intended results. Provide accountability and governance to all activities related to the lifecycle of our processes and products. Ensure that the corporate policies are understood, implemented and maintained throughout at all levels. Responsible for the quality of Petrochem Performance Chemicals LLC products and services since you control the resources, systems and processes by which conforming work is accomplished. Accept the legal and moral obligations to ensure, as far as reasonably practicable, a safe and healthy working environment.<br>Specialized Knowledge :- Expert knowledge of drilling fluids products, solid control and waste management.<br>Experience :- 15-18 years experience in Drilling Fluids / O&G industry, of which 5-7 years in a management / supervisory role.<br>Academic Qualifications :- Preferred Bachelor degree in Chemical / Chemistry / Petroleum Engineering or related subject. MBA degree will be an added advantage<br>Ability & Skills :- Performance Management Staffing Management Proficiency Coaching Developing Standards Financial Planning and Strategy Drilling Fluids Process Improvement Decision Making Strategic Planning Quality Management Completion Fluids Solids Control / Waste Management Business Development Operations Management <br>Please apply by attaching your CV only if you have relevant experience and qualifications. Due to high volume of applications, only shortlisted candidates will be contacted.
UAE - Abu Dhabi Emirate
Role Purpose Lead and oversee the delivery of technical services across Cement, Dry Mortar, Concrete Blocks, Ready-Mix Concrete, and other concrete products. Ensure the effective implementation of technical support services by enhancing product performance, developing innovative applications, resolving technical challenges, and promoting best practices across customer operations. Provide value-added technical services and Level 2 (L2) support to distributors, industrial customers, builders, and internal stakeholders by managing technical complaints, optimizing product performance, supporting new product development, and driving customer satisfaction. Collaborate closely with Sales, Operations, Quality, and Product Development teams to strengthen market competitiveness and business growth.<br>Accountabilities & Activities1. Customer Technical Support Supporting customers to evaluate the cementitious, cement and concrete manufacturing process, implementation and equipment for conforming standards Answering customer technical concerns related to cementitious, cement and concrete Assisting in concrete design and trial mixes at customer’s site and RM plant Labs to optimize mix-design for different requirements Providing support to customer to define concrete quality issues & solutions through site visits and lab tests Identifying and addressing technical challenges2. Product Development Work closely with the Operations team and external engineering consultants to develop new green, sustainable, and low CO2 products, as well as enhancing existing products to align with market demands3. Quality Assurance Ensure that the quality of Dry mortar, EC Blocks and Concrete produced with EC Clinker/Cement complies with industry standards and fulfills customer expectations4. Training & Education Deliver technical training and educational sessions for customers, customer’s end users and internal teams Organize and conduct technical seminars for engineers and engineering consultants in the concrete business industry Participating in related industry summits, conferences & webinars5. Troubleshooting Address and resolve customers' technical issues, concerns, and complaints related to product quality or performance by identifying the root cause and implementing corrective and preventive actions6. Market Analysis Analyzing market trends and customer quality concerns feedback (NPS, CSAT, market surveys) to uncover opportunities for product enhancement and innovation7. Documentation Prepare technical documentation, reports, quality assurance certificates, material safety data sheets (MSDS) and technical data sheets (TDS) related to product usage and performance8. Collaboration & Internal Customer Support Collaborate closely with the Sales and Operations teams to align technical support with business objectives Develop and coordinate customer visit agendas to ensure effective technical support and relationship building<br>Minimum Qualification(Educational Qualifications, Trainings, or Certifications) Bachelor’s degree Materials Science or Civil Engineering Master’s degree Business Administration - MBA (Preferred) ACI certified concrete Field-Testing Technician (Preferred) Professional Experience Minimum of 10-15 years of experience in the concrete Ready-mix industry or similar operations, with a strong background in technical service support, quality control, product optimization and failure & prevention analysis Preferred professional training and experience in Concrete technology and concrete field testing Concrete blocks manufacture process Customer Service experience Training and Lecturing experience Green products / Co2 emissions / Decarbonization QA Analysis
UAE - Abu Dhabi Emirate
Role Purpose Lead and oversee the delivery of technical services across Cement, Dry Mortar, Concrete Blocks, Ready-Mix Concrete, and other concrete products. Ensure the effective implementation of technical support services by enhancing product performance, developing innovative applications, resolving technical challenges, and promoting best practices across customer operations. Provide value-added technical services and Level 2 (L2) support to distributors, industrial customers, builders, and internal stakeholders by managing technical complaints, optimizing product performance, supporting new product development, and driving customer satisfaction. Collaborate closely with Sales, Operations, Quality, and Product Development teams to strengthen market competitiveness and business growth.<br>Accountabilities & Activities1. Customer Technical Support Supporting customers to evaluate the cementitious, cement and concrete manufacturing process, implementation and equipment for conforming standards Answering customer technical concerns related to cementitious, cement and concrete Assisting in concrete design and trial mixes at customer’s site and RM plant Labs to optimize mix-design for different requirements Providing support to customer to define concrete quality issues & solutions through site visits and lab tests Identifying and addressing technical challenges2. Product Development Work closely with the Operations team and external engineering consultants to develop new green, sustainable, and low CO2 products, as well as enhancing existing products to align with market demands3. Quality Assurance Ensure that the quality of Dry mortar, EC Blocks and Concrete produced with EC Clinker/Cement complies with industry standards and fulfills customer expectations4. Training & Education Deliver technical training and educational sessions for customers, customer’s end users and internal teams Organize and conduct technical seminars for engineers and engineering consultants in the concrete business industry Participating in related industry summits, conferences & webinars5. Troubleshooting Address and resolve customers' technical issues, concerns, and complaints related to product quality or performance by identifying the root cause and implementing corrective and preventive actions6. Market Analysis Analyzing market trends and customer quality concerns feedback (NPS, CSAT, market surveys) to uncover opportunities for product enhancement and innovation7. Documentation Prepare technical documentation, reports, quality assurance certificates, material safety data sheets (MSDS) and technical data sheets (TDS) related to product usage and performance8. Collaboration & Internal Customer Support Collaborate closely with the Sales and Operations teams to align technical support with business objectives Develop and coordinate customer visit agendas to ensure effective technical support and relationship building<br>Minimum Qualification(Educational Qualifications, Trainings, or Certifications) Bachelor’s degree Materials Science or Civil Engineering Master’s degree Business Administration - MBA (Preferred) ACI certified concrete Field-Testing Technician (Preferred) Professional Experience Minimum of 10-15 years of experience in the concrete Ready-mix industry or similar operations, with a strong background in technical service support, quality control, product optimization and failure & prevention analysis Preferred professional training and experience in Concrete technology and concrete field testing Concrete blocks manufacture process Customer Service experience Training and Lecturing experience Green products / Co2 emissions / Decarbonization QA Analysis