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Analyst, Structured Solutions Development (Structured Trade Transactions), MEA
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><span>Responsible for supporting transactors and the team achieve revenue targets, leading Pipeline submission, Monthly Business reviews, Accurate PMIs, DIFC classification reporting. Supporting in preparing Deal Memos and Transactions Memos.</span><br><span>• Supporting revenue targets set for structured trade transactions.</span><br><span>• The role involves drafting pre-screening memos, expressions of interest / response to requests for proposals, pitch books, BCAs, bespoke DoIs, and documentation of structured trade transactions.</span><br><span>• Working in tandem with SST transactors.</span><br><span>• The role will involve executing bespoke trade finance solutions for client needs, including but not limited to open a/c financing, inventory/warehouse finance,complex documentary trade transactions, etc.</span><br><span>• The role will also involve reporting team performance statistics on a monthly basis.</span></p><br><br>
<p><span><strong>Strategy</strong></span><br><span>• Understanding of Client</span><br><span>• Deep understanding of clients’ business needs, footprint, buying centres, decision makers, etc.</span><br><span>• Together with the transactors, owns Account Plan commitments related to structured trade transactions.</span><br><span>• Understanding of trade products and its applicability to solve client needs.</span><br><span>• Assist transactors originate and scope by employing a consultative approach of finding needs and providing solutions to clients either directly or through trade sales teams / RMs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Business</strong></span><br><span><strong>Structure and Negotiate </strong></span><br><span>• Together with the transactors, develop structures and prepare pitch books / response to RfPs to meet clients financing needs. Assist transactors in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.</span><br><span>• Preparing and negotiating (together with the transactors) term sheets with the client. To vet the underlying commercial contracts, if any.</span><br><span>• Help ensure deal selection is optimal.</span><br><span>• To interface and engage with In-house Legal and external counsel as applicable to ensure the documentation is robust and in line with banks requirements.</span><br><span>• To engage various teams and work to resolve operational, regulatory & compliance, accounting and tax issues.</span><br><span>• Assist structure the solutions for the distribution/sell down of the assets (developed through various structures including ECAs, credit insurance, primary market distribution etc).</span><br><span>• Run appropriate pricing calculators to price the transaction appropriately and charge structuring fees commensurate with the risk, solution and efforts.</span></p><br><br>
<p><span><strong>Processes</strong></span><br><span><strong>Delivery and Execution </strong></span><br><span>• To be aware of the operational aspects of each product and systems so that structures are developed which keeps operational risks at accepted levels.</span><br><span>• To coordinate with the delivery teams to ensure that draw downs happen smoothly.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• To be able to prepare pre-screening memos and credit memos so that deal structure, risks and revenue economics can be effectively communicated to relevant stakeholders.</span><br><span>• To help ensure that the solutions are in line with the banks policies and deviations are appropriately identified and approvals sought.</span><br><span>• To assist discuss structure and risks along with RM teams and credit.</span><br><span>• To ensure key risk triggers are monitored.</span><br><span>• To keep track of deal BCA renewals.</span></p><br><br>
<p><span><strong>Governance </strong></span><br><span>• Build strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change agenda.</span><br><span>• Proactively engage business & functional partners / stakeholders to drive the origination sales agenda with clients.</span><br><span>• Maintain a strong MIS and prepare reports for senior management reviews.</span><br><span>• Promote the SCB brand and exemplify the values of the Group in all undertakings, including adherence to the Group Code of Conduct.</span></p><br><br>
<p><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. </span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• SST transactors.</span><br><span>• Country and Regional Trade Heads and TB heads.</span><br><span>• Country and Regional Heads of Products.</span><br><span>• Country and Regional Heads of Coverage.</span></p><br><br>
<p><span>External</span><br><span>• Represent SCB and Transaction Banking with all stakeholders including Clients and industry bodies.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Proven risk management capabilities</span><br><span>• Strong analytical capability</span><br><span>• Well-developed influencing skills</span><br><span>• Ability to manage and engage team in global, multi-function environment with sometimes shared or matrixed reporting lines.</span><br><span>• Strong commercial awareness and ability to spot cross sell opportunities through developments in the market and client requirements.</span><br><span>• Strong drive for results, ability to plan, track and follow through to drive results</span><br><span>• Proven experience of managing change </span><br><span>• Thorough understanding of complex clients and ability to deliver in challenging situations</span><br><span>• Service excellence part of our DNA</span></p><br><br><b>Qualifications</b> <br><p><span><strong>Experience</strong></span><br><span>• Broad banking experience with exposure to clients of Africa and / or Middle East.</span><br><span>• Knowledge of Trade products.</span><br><span>• Proven ability to run independently with opportunities once they are identified.</span><br><span>• Lead discussions with internal stakeholders including RM teams, credit, CRC and operations. </span><br><span>• Teamwork: ability to work in a cross cultural team and maximize the team effort.</span></p><br><br>
<p><span><strong>Knowledge</strong></span><br><span>• Basic Structured Trade knowledge.</span><br><span>• Ability to handle documentation.</span><br><span>• Managing deal lifecycle post identification of transactions - structuring to term-sheet/credit workshopping /negotiating facility docs/execution.</span><br><span>• Good credit understanding and experience. Coordinate input and approvals from internal stakeholders on the solutions.</span><br><span>• Risk – Exposure to credit analysis and BCA writing of complex clients. Experience of executing multi geography transactions with understanding of legal and regulatory implications will be beneficial.</span><br><span>• Exposure to ECA, Insurance, Syndications, risk participation and True sale will be beneficial.</span><br><span>• CCC certified.</span></p><br><br> <br><p><span><strong>Skills</strong></span><br><span>• Ability to assist transactors identify client needs and create solutions to generate new to bank business.</span><br><span>• Providing inputs on transaction structuring, whilst conforming to the Bank’s policies and client’s objectives.</span><br><span>• Ability to assist transactors cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.</span><br><span>• Ability to assist transactors probe the commercial implications of client‘s needs and provide solutions and advice that positively impact the client’s operational and financial performance.</span><br><span>• Strategic: ability to have an independent view on transactions, and willingness to challenge transactors.</span><br><span>• Analytical: ability to search for reasons and causes behind events and decisions and be able to brainstorm on all the factors that might affect a situation. Ability to understand, and communicate industry and business risks and find solutions that fit within acceptable risk levels.</span><br><span>• Effective communication skills: Well-developed written and spoken communication skills to promote SCB capabilities within the SCB Group and externally and ability to coordinate and manage multiple stakeholders.</span><br><span>• Diligence – Help ensure deals are closed efficiently, fees booked within committed timelines and budgets are met.</span></p><br><br>
<p><span><strong>Behaviours</strong></span><br><span>• Wants to be a partner of the transactors – to provide inputs, challenge thoughts, and take work out of the transactors’ plate and run independently.</span><br><span>• Strong credibility with key stakeholders, i.e. Risk, RMs and Transaction Banking teams.</span><br><span>• Sharp commercial focus, analytical mindset, consultative engagement style, innovative problem solving approach, and strong achievement orientation</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>The Multi Property Assistant Director of Finance manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>A Full Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports - 8<br>Titles of Direct Reports – Accounting Manager, Assistant Accounting Manager, General Cashier, Paymaster, Cost Controller, Assistant Manager<br>CANDIDATE PROFILE<br>Education and Experience<br>Bachelor's degree in Finance and Accounting or related major; 5 years’ experience in the finance and accounting or related professional area, with at least 4 years’ experience on property.<br>OR<br>Master's degree in Finance and Accounting or related major; no work experience required.<br>Skills and Knowledge<br>Economics and Accounting<br>- Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.<br>Basic Computer Skills<br>- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematics<br>- Using mathematics to solve problems.<br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>Analytical/Critical Thinking<br>- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Reading Comprehension<br>- Understanding written sentences and paragraphs in work related documents.<br>Writing<br>- Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension<br>- The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Administration and Management<br>- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>Number Facility<br>- The ability to add, subtract, multiply, or divide quickly and correctly.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control (e.g., accounting and budgeting). <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Management Competencies<br>Adaptability<br>- Ability to effectively adjust to major changes in work tasks or the work environment.<br>Applied Business Knowledge<br>- Understands market dynamics, enterprise level objectives, financial metrics, and important aspects of Marriott's business; skilled at using business knowledge to anticipate opportunities and risks.<br>Building a Successful Team<br>- Skilled at building a cohesive team and facilitating goal accomplishment.<br>Building Strategic Working Relationships<br>- Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals. <br>Building Trust<br>- Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.<br>Communication<br>- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. <br>High Work Standards<br>- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. <br>Leading Through Vision and Values<br>- Keeps Marriott's values and business strategy at the forefront of decision making and actions.<br>Planning and Organizing<br>- Skilled at establishing courses of action for self and others to ensure work is completed efficiently.<br>Strategic Decision Making<br>- Ability to gather and organize information relevant to a long-range goal or vision, develop alternative strategies, and execute a course of action to carry out strategy.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Ensuring P&L Accuracy<br>- Ensuring Profits and Losses are documented accurately.<br>Creating Annual Budget<br>- Analyzing information, forecasting sales against expenses and creating annual budget plans.<br>Ensuring Report Delivery Deadlines<br>- Submitting reports in a timely manner, ensuring delivery deadlines.<br>Demonstrating Leadership<br>- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Monitoring Actual vs. Projected Sales<br>- Compiling information, analyzing and monitoring actual sales against projected sales.<br>Comparing Budgeted Wages to Actual Wages<br>- Analyzing differences between actual budget wages and forecasted wages for more efficient budget planning.<br>Achieving/Exceeding Goals<br>- Achieving and exceeding goals including performance goals, budget goals, team goals, etc.<br>Analyzing Data or Information<br>- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>Developing and Executing Business Plans<br>- Thinking creatively and practically to develop, execute and implement new business plans<br>Generating and Delivering Accurate and Timely Results<br>- Generating and providing accurate and timely results in the form of reports, presentations, etc.<br>Meeting the Needs of Key Stakeholders<br>- Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).<br>Oversees internal, external and regulatory audit processes.<br>Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>Celebrates successes by publicly recognizing the contributions of team members.<br>Establishes and maintains open, collaborative relationships with employees.<br>Ensures employees establish and maintain open, collaborative relationships within their team.<br>Participates in the employee performance appraisal process, providing feedback as needed.<br>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensures property policies are administered fairly and consistently.<br>Utilizes an "open door" policy.<br>Solicits employee feedback<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>Job Purpose:</p><br><ul><li>The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. </li><li>Identifying and resolving workflow and production issues. </li><li>Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. </li><li>Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. </li><li>Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. </li><li>Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. </li><li>Report and escalates issues of concern or risk to the FCIS management. </li><li>Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. </li><li>Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. </li><li>Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. </li><li>Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group.</li><li>Verify account opening documents to meet the bank procedures requirements. </li><li>Verify correctness of information captured in core banking system.</li><li>Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. </li><li>In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems.</li><li>Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO.</li><li>Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. </li><li>Report and escalates issues of concern or risk to the FCIS management. </li><li>Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes.</li><li>Creating training materials and process manuals.</li></ul><p>Key Accountabilities:</p><br><p>Policies, Systems, Processes & Procedures </p><br><p>§ Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. </p><br><p>§ Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank. </p><br><p>Continuous Improvement </p><br><p>§ Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br><p>Reporting</p><br><ul><li><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. </p><br></li></ul><p>Job Context:</p><br><p>Tasks:</p><br><ul><li>Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches.</li><li>Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system.</li><li>Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system.</li><li>Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis.</li><li>Ensure that preparation and execution of End & Beginning of Month tasks are completed on time.</li><li>Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner.</li><li>Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers.</li><li>Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department.</li><li>Meet regularly with Section Head to determine priorities and solving possible problems and risky areas.</li><li>Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody.</li><li>Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section.</li><li>Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual.</li><li>Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement.</li><li>Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data.</li><li>Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers.</li><li>Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS.</li><li>Dual Custodian of SSO vaults and document of value.</li><li>Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books.</li><li>Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement.</li><li>Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO.</li><li>Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report.</li><li>Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation.</li><li>Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management.</li><li>Maintain checklist in the department to ensure all custody reconciliations timelines are adhered.</li><li>Any other functions assigned by Section Head Accounting and Control or line management.</li></ul><p>Risk : </p><br><ul><li>Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank.</li><li>Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank.</li><li>Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit.</li><li>Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business</li><li>Provide MIS and KPI updates to SSO management as per the identified intervals.</li></ul><p>People: </p><br><ul><li>Maintain professionalism and effective communication with colleagues within the unit and all other departments </li><li>Adhere to individual duties and responsibilities and support the team to deliver services excellence.</li><li>Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission</li><li>Actively support new initiatives in order to enhance the process in an efficient manner.</li><li>Supervise the workflow efficiently without compromising on the risk and services</li><li>Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). </li><li>Maintain MIS and work volume statistic for accounting team.</li></ul><p>Business Efficiency:</p><br><ul><li>Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.</li></ul><p>Qualifications & Experience:</p><br><ul><li>Bachelor's degree from university preferable in accounting or finance or related subject. </li><li>Knowledge of general Banking principles.</li><li>Good communication skills both written /spoken at all levels. English is a must.</li><li>Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p><span>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator. </span></p><br><p><span><u>The post holder will:</u></span></p><br><ul><li><p><span>Always speak up if safety is a concern</span></p><br></li><li><p><span>Treat all patients with kindness, respect and compassion</span></p><br></li><li><p><span>Recognize and work within the limits of their own competence</span></p><br></li><li><p><span>Take responsibility for their own actions</span></p><br></li><li><p><span>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</span></p><br></li><li><p><span>Perform additional duties when required</span></p><br></li></ul><p><span><u>Education and Training:</u></span></p><br><ul><li><p><span>Ensure relevant training and competency is undertaken to deliver care safely.</span></p><br></li><li><p><span>Maintain up-to-date mandatory training requirements.</span></p><br></li><li><p><span>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</span></p><br></li><li><p><span>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</span></p><br></li><li><p><span>Support and supervise pre-registration and new nurses and other health care workers when required.</span></p><br></li><li><p><span>Participate in teaching, mentorship and preceptorship when required.</span></p><br></li><li><p><span>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.</span></p><br></li><li><p><span>Participate in Performance Improvement Plans when required.</span></p><br></li><li><p><span>Share knowledge and skill with others, to improve patient care and services.</span></p><br></li><li><p><span>Ensure they are skilled, trained and competent before using any medical device.</span></p><br></li><li><p><span>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</span></p><br></li></ul><p><span><u>Quality Assurance and Governance:</u></span></p><br><ul><li><p><span>Speak up, if something isn't right.</span></p><br></li><li><p><span>Maintain awareness of and comply with, the NMC Policies and Procedures</span></p><br></li><li><p><span>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</span></p><br></li><li><p><span>Uphold the regulatory and accreditation standards.</span></p><br></li><li><p><span>Continually seek to improve the service of and care delivery for patients and their families.</span></p><br></li><li><p><span>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.</span></p><br></li><li><p><span>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.</span></p><br></li><li><p><span>Promote customer service based on NMC patient satisfaction results.</span></p><br></li><li><p><span>Share best practices and quality patient outcomes through audit.</span></p><br></li><li><p><span>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.</span></p><br></li><li><p><span>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</span></p><br></li></ul><p><span><u>Professional:</u></span></p><br><ul><li><p><span>Always uphold the reputation of the nursing profession.</span></p><br></li><li><p><span>Act as a positive role model for all nursing and support staff.</span></p><br></li><li><p><span>Must have insight of own behaviour and in others.</span></p><br></li><li><p><span>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.</span></p><br></li><li><p><span>Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.</span></p><br></li><li><p><span>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</span></p><br></li><li><p><span>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</span></p><br></li><li><p><span>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.</span></p><br></li><li><p><span>Assist in updating clinical policies and guidelines in line with skill and experience.</span></p><br></li><li><p><span>Assist, engage with and contribute to the professional development of colleagues.</span></p><br></li><li><p><span>Ensure re-licensure is managed in a timely manner.</span></p><br></li><li><p><span>Always maintain patient confidentiality.</span></p><br></li><li><p><span>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</span></p><br></li><li><p><span>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</span></p><br></li></ul><p><span><u>Equality and Diversity: </u></span></p><br><ul><li><p><span>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</span></p><br></li></ul><p><span><u>Infection Prevention and Control (IPC): </u></span></p><br><ul><li><p><span>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li><li><p><span>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</span></p><br></li></ul><p><span><u>Safeguarding Children: </u></span></p><br><ul><li><p><span>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment. </span></p><br></li><li><p><span>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law) </span></p><br><p><span>https://www.khda.gov.ae/CMS/WebParts/TextEditor/Documents/Children_Law_English.pdf</span></p><br></li><li><p><span>Comply with OSHMS instructions, policies and safe working procedures.</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures.</span></p><br></li><li><p><span>Not wilfully or recklessly endanger anyone’s health and safety.</span></p><br></li><li><p><span>Assist with the preparation of risk assessments.</span></p><br></li><li><p><span>Report OSH Hazards, incidents, near misses and issues.</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible.</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</span></p><br></li><li><p><span>Adhere to Proper Manual Handling Techniques - Consistently apply safe manual handling practices in all patient care activities to minimize the risk of injury to oneself and patients.</span></p><br></li><li><p><span>Utilize Proper Body Mechanics - Employ appropriate body mechanics when lifting, transferring, or assisting patients, and while moving equipment (e.g., wheelchairs) to prevent strain and injury.</span></p><br></li><li><p><span>Reduce Slip, Trip, and Fall Hazards - Actively mitigate risks of slips, trips, and falls by maintaining a clear and hazard-free environment, wearing supportive, non-slip footwear, and promptly removing obstacles from walkways.</span></p><br></li><li><p><span>Ensure Equipment Safety and Report Malfunctions - Verify that all equipment used in patient care is in safe working condition before each use. Promptly report any malfunctions or safety concerns according to facility protocols.</span></p><br></li><li><p><span>Initiate Emergency, Safety, and Fire Safety Protocols as Needed - Follow established protocols for emergency situations, including safety practices and fire safety measures, and respond to incidents in accordance with OSH and hospital guidelines.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems (OSHMS) Responsibilities:</u></span></p><br><p><span>General Responsibilities:</span></p><br><p><span>Nurse Specific Responsibilities:</span></p><br><p><span><u>Abu Dhabi Healthcare Information and Cyber Security (ADHICS) Responsibilities:</u></span></p><br><ul><li><p><span>Adhere to information systems policies and procedures as the Health Care Organization requires.</span></p><br></li><li><p><span>Ensure that documentation in the health record reflects accuracy, integrity and authenticity.</span></p><br></li><li><p><span>Follow security and privacy policies and procedures when using networks, including intranet and Internet.</span></p><br></li><li><p><span>Follow confidentiality and security measures to protect electronic health information.</span></p><br></li><li><p><span>Maintain data integrity and validity within an information system.</span></p><br></li><li><p><span>Report any possible breaches of confidentiality in accordance with organizational policies.</span></p><br></li><li><p><span>Apply departmental and organizational data and information system security policies</span></p><br></li><li><p><span>Use basic word processing, spreadsheet, and desktop presentation applications as applicable to your work.</span></p><br></li><li><p><span>Demonstrate proficiency in the Windows operating environment.</span></p><br></li><li><p><span>Demonstrate use of email, addressing, forwarding, attachments, netiquette.</span></p><br></li></ul><p><span><u>Business Continuity Management Responsibilities:</u></span></p><br><p><span>General Responsibilities:</span></p><br><ul><li><p><span>Achieving an adequate level of general awareness regarding business continuity.</span></p><br></li><li><p><span>Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</span></p><br></li><li><p><span>Participating actively in the business continuity programme when required</span></p><br></li><li><p><span>Ensuring information governance standards conti</span></p></li></ul> </div>
Location<br><br>New York HQ<br><br>Address<br><br>55 5th Ave #1701, New York, New York , 10003<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>On-site<br><br>Department<br><br>Operations<br><br>Compensation<br><br>$150K – $180K Offers Equity Offers Bonus<br><br>At Avoca, we believe compensation should reflect the value people bring and set them up to share in what we're building. Our total compensation package includes a competitive base salary, equity, and a comprehensive benefits suite covering medical, dental, and vision insurance, a company-sponsored 401(k), flexible PTO, and daily in-office meals. Final compensation is determined by experience, skills, and qualifications, and our recruiting team will walk you through the full details as you move through the process.<br><br>Overview Application<br><br>About Avoca<br><br>Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.<br><br>We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.<br><br>In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.<br><br>About Avoca<br><br>Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call — booking jobs, qualifying leads, and driving higher revenue — at a speed and consistency unmatched by human call centers.<br><br>We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 150+ employees in under two years across our NYC headquarters and Santa Barbara office.<br><br>In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.<br><br>The Role<br><br>We're looking for a Technical Recruiter to own full-cycle hiring for our Engineering and Product teams. You'll partner directly with hiring managers and leadership to build the technical bench that powers Avoca's next stage of growth. This is a high-ownership, high-visibility role at a company scaling fast — you'll help define our technical hiring bar, build repeatable processes from the ground up, and close candidates in a competitive market.<br><br>What You'll Do<br><br>Own full-cycle recruiting for technical roles (software engineering and technical product roles) from sourcing through offer close. Partner closely with engineering leaders and hiring managers to define role requirements, calibrate interview loops, and build scorecards. Proactively source and build pipelines of top-tier technical talent through outbound sourcing, referrals, and creative channels — not just inbound applicants. Act as a trusted advisor to candidates, clearly articulating Avoca's mission, momentum, and opportunity to win top talent against competing offers. Drive a fast, high-quality candidate experience end-to-end, including screening, coordinating interviews, and managing offer negotiations. Build and refine scalable recruiting processes, tools, and metrics as Avoca continues to grow headcount rapidly. Use data to track pipeline health, funnel conversion, and time-to-fill, and adjust strategy accordingly. Represent Avoca's employer brand across sourcing channels, networking events, and the broader technical community.<br><br>What We're Looking For<br><br>5+ years of full-cycle technical recruiting experience - ideally at high-growth startups. Proven track record hiring software engineers, ML/AI talent, or similar technical roles at a fast-scaling company. Strong sourcing chops — you know how to find and engage passive candidates, not just manage inbound. Excellent judgment in assessing technical talent and partnering with engineering leaders on hiring decisions. A sense of urgency and ownership; you thrive in a fast-paced, high-growth environment where priorities shift quickly. Sharp communication and negotiation skills, with the ability to sell candidates on Avoca's mission and trajectory. Comfortable operating with a high degree of autonomy and building process where none exists yet. A bias toward action and in-person collaboration — this is an in-office role at our NYC headquarters.<br><br>Nice to Have<br><br>Experience recruiting at a company that scaled from Series B to Series C/D. Familiarity with modern sourcing and ATS tooling (e.g., Ashby, Linked In Recruiter, Juicebox).<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $150K - $180K<br><br>About Avoca<br><br>Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call — booking jobs, qualifying leads, and driving higher revenue — at a speed and consistency unmatched by human call centers.<br><br>We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 150+ employees in under two years across our NYC headquarters and Santa Barbara office.<br><br>In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.<br><br>The Role<br><br>We're looking for a Technical Recruiter to own full-cycle hiring for our Engineering and Product teams. You'll partner directly with hiring managers and leadership to build the technical bench that powers Avoca's next stage of growth. This is a high-ownership, high-visibility role at a company scaling fast — you'll help define our technical hiring bar, build repeatable processes from the ground up, and close candidates in a competitive market.<br><br>What You'll Do<br><br>Own full-cycle recruiting for technical roles (software engineering and technical product roles) from sourcing through offer close. Partner closely with engineering leaders and hiring managers to define role requirements, calibrate interview loops, and build scorecards. Proactively source and build pipelines of top-tier technical talent through outbound sourcing, referrals, and creative channels — not just inbound applicants. Act as a trusted advisor to candidates, clearly articulating Avoca's mission, momentum, and opportunity to win top talent against competing offers. Drive a fast, high-quality candidate experience end-to-end, including screening, coordinating interviews, and managing offer negotiations. Build and refine scalable recruiting processes, tools, and metrics as Avoca continues to grow headcount rapidly. Use data to track pipeline health, funnel conversion, and time-to-fill, and adjust strategy accordingly. Represent Avoca's employer brand across sourcing channels, networking events, and the broader technical community.<br><br>What We're Looking For<br><br>5+ years of full-cycle technical recruiting experience - ideally at high-growth startups. Proven track record hiring software engineers, ML/AI talent, or similar technical roles at a fast-scaling company. Strong sourcing chops — you know how to find and engage passive candidates, not just manage inbound. Excellent judgment in assessing technical talent and partnering with engineering leaders on hiring decisions. A sense of urgency and ownership; you thrive in a fast-paced, high-growth environment where priorities shift quickly. Sharp communication and negotiation skills, with the ability to sell candidates on Avoca's mission and trajectory. Comfortable operating with a high degree of autonomy and building process where none exists yet. A bias toward action and in-person collaboration — this is an in-office role at our NYC headquarters.<br><br>Nice to Have<br><br>Experience recruiting at a company that scaled from Series B to Series C/D. Familiarity with modern sourcing and ATS tooling (e.g., Ashby, Linked In Recruiter, Juicebox).<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $150K - $180K<br><br>About Avoca<br><br>Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call — booking jobs, qualifying leads, and driving higher revenue — at a speed and consistency unmatched by human call centers.<br><br>We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 150+ employees in under two years across our NYC headquarters and Santa Barbara office.<br><br>In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.<br><br>The Role<br><br>We're looking for a Technical Recruiter to own full-cycle hiring for our Engineering and Product teams. You'll partner directly with hiring managers and leadership to build the technical bench that powers Avoca's next stage of growth. This is a high-ownership, high-visibility role at a company scaling fast — you'll help define our technical hiring bar, build repeatable processes from the ground up, and close candidates in a competitive market.<br><br>What You'll Do<br><br>Own full-cycle recruiting for technical roles (software engineering and technical product roles) from sourcing through offer close. Partner closely with engineering leaders and hiring managers to define role requirements, calibrate interview loops, and build scorecards. Proactively source and build pipelines of top-tier technical talent through outbound sourcing, referrals, and creative channels — not just inbound applicants. Act as a trusted advisor to candidates, clearly articulating Avoca's mission, momentum, and opportunity to win top talent against competing offers. Drive a fast, high-quality candidate experience end-to-end, including screening, coordinating interviews, and managing offer negotiations. Build and refine scalable recruiting processes, tools, and metrics as Avoca continues to grow headcount rapidly. Use data to track pipeline health, funnel conversion, and time-to-fill, and adjust strategy accordingly. Represent Avoca's employer brand across sourcing channels, networking events, and the broader technical community.<br><br>What We're Looking For<br><br>5+ years of full-cycle technical recruiting experience - ideally at high-growth startups. Proven track record hiring software engineers, ML/AI talent, or similar technical roles at a fast-scaling company. Strong sourcing chops — you know how to find and engage passive candidates, not just manage inbound. Excellent judgment in assessing technical talent and partnering with engineering leaders on hiring decisions. A sense of urgency and ownership; you thrive in a fast-paced, high-growth environment where priorities shift quickly. Sharp communication and negotiation skills, with the ability to sell candidates on Avoca's mission and trajectory. Comfortable operating with a high degree of autonomy and building process where none exists yet. A bias toward action and in-person collaboration — this is an in-office role at our NYC headquarters.<br><br>Nice to Have<br><br>Experience recruiting at a company that scaled from Series B to Series C/D. Familiarity with modern sourcing and ATS tooling (e.g., Ashby, Linked In Recruiter, Juicebox).<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $150K - $180K
<h2 class="h5">Job description</h2>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who We Are Catalyst Capital is a profitable, bootstrapped holding company building a diversified financial services group - education, publishing, software, wealth and tax planning tools, investment products and proprietary trading technology - funded entirely from its own operating cash.<br> We have never taken outside capital.<br> The cash engine is Decentralized Masters, a DeFi education business that went from zero to 150+ people, 4,500+ paying members and roughly $48.<br>6M of FY26 revenue at ~25% earnings before tax in four years.<br> That engine funds everything else on this page.<br> In build over the next 18 months A lifestyle community membership - consumer membership economics, distinct from education.<br> A business mastermind on the Hampton model - high-net-worth peer community, recurring and relationship-led.<br> A regulated investment fund.<br> The capstone.<br> AUM reporting, investor relations, NAV calculation, fund administration, audit and regulatory infrastructure.<br> At most companies this alone is a full-time CFO mandate.<br> Why This Role Exists A single education business at this revenue and margin commands a private-market multiple in the mid single digits of earnings.<br> A diversified group - education, publishing, software, wealth and tax planning tools, investment products and a regulated fund, each valued on its own sector methodology and connected by real shared-services and synergy architecture - is a fundamentally different asset.<br> Closing that gap is the job.<br> Concretely, you will: Build the sum-of-the-parts valuation framework across every business unit, with a defensible methodology and comparables set for each.<br> Structure each entity so that it maximises its own multiple, and structure the group so the whole is worth more than the parts.<br> Take the group from founder-run reporting to institutional-grade financials that survive a quality-of-earnings review and a full due diligence process.<br> Take the group to market early - deliberately ahead of a formal process - and convert what buyers and advisers tell us into operational change while there is still time to act on it.<br> Build the group equity story and the materials that put it in front of institutional buyers, and run the process alongside the CEO and advisers.<br> Design the employee incentive architecture at group level, so the people who carry each unit are aligned before a transaction rather than after it.<br> Stand up the regulated fund and the investor infrastructure behind it.<br> Protect and improve the economics of the cash engine while all of the above happens.<br> If DM slows, none of the rest matters.<br> How This Role Is Resourced You are not being hired to close the books.<br> A Finance Manager reports to you and owns day-to-day financial operations - the monthly close, the accounting system, payroll, reconciliations, deferred revenue schedules and the chart of accounts.<br> Beneath them sit a Financial Controller and an Accounting & Payroll Specialist.<br> What You Will Own1.<br> Enterprise Value & Capital Events (Primary) Own the sum-of-the-parts valuation model: the methodology, comparables and defensible assumptions for each business unit, and the roll-up into a coherent group valuation.<br> Identify and drive the highest-value levers to increase group enterprise value - margin, retention, revenue quality, recurring mix, entity structure, and the synergy story between units.<br> Take the group to institutional readiness: three years of clean, comparable financials per entity, a quality-of-earnings-survivable position, a populated data room and a diligence-ready control environment.<br> Build the group equity story, the information memorandum and the management presentation, and be credible in the room with institutional buyers and their advisers.<br> Run the capital event process alongside the CEO and external advisers - buyer engagement, diligence management, negotiation support, and the post-transaction reporting obligations that follow.<br> 2. Holdco Architecture, Systems & Synergy Design the holding-company structure: which entities sit where, in which jurisdictions, and why - with counsel and tax advisers.<br> Select and implement the group ERP and consolidation platform.<br> Own the selection criteria, the sequence and the delivery.<br> Build shared services where they create real margin and demonstrable synergy value, and resist them where they destroy unit-level clarity.<br> Set intercompany and transfer pricing policy across a group where one entity generates leads, another converts them, a third delivers the product and a fourth manages money - across the UAE, the US and potentially Europe.<br> Produce unit-level P&Ls that roll up cleanly and let leadership see which businesses earn their capital.<br> 3. Capital Allocation Across Unlike Businesses Own the framework that decides where the next dollar of operating cash goes - paid media, headcount, software build, fund seed capital, acquisitions or reserve - with an explicit hurdle rate and time horizon for each.<br> Allocate across assets with genuinely different return profiles, risk characteristics and payback periods, and defend the trade-offs to the CEO with a model behind them.<br> Own group headcount and cost strategy.<br> Be the person who can say no, with numbers.<br> 4. The Cash Engine - Direct-Response Economics Required, not optional.<br> The group is funded by performance marketing and will be for the foreseeable future.<br> Own CAC, LTV, LTV:CAC, ROAS, CPQC, contribution margin and cash payback by funnel, offer, channel and cohort.<br> Own the front-end versus back-end monetisation model, and the timing mismatch between media spend today and payment-plan collections over twelve months.<br> Improve pricing and offer-ladder economics across low, mid and high ticket.<br> Model cohort behaviour, renewals, churn, refunds, chargebacks and payment-plan default — and build them into the forecast rather than discovering them later.<br> Set the media spend guardrails that keep the group liquid in a bad month without capping a good one.<br> 5. Fund Structuring, Regulation & Investor Infrastructure Lead jurisdiction and structure selection for the investment fund with counsel - DIFC, ADGM or otherwise - and own the trade-offs.<br> Stand up the operating infrastructure: fund administration, NAV calculation, audit, fee and carry mechanics, subscription and redemption processes.<br> Build investor reporting infrastructure capable of serving hundreds of investors on a reliable cadence.<br> Own regulatory compliance across the group: UAE regimes including VARA and ADGM where applicable, FTC and advertising-claims compliance in marketing, securities considerations across the investment products, and the regulatory perimeter around the wealth and tax planning tools.<br> 6. Treasury, Cash & Group Risk Own rolling 13-week and 12-month cash forecasts at entity and group level, and the liquidity view across the whole structure.<br> Optimise working capital - processor reserves and holdbacks, refund provisions, receivable ageing on payment plans.<br> Own banking, merchant accounts and payment processors: redundancy, concentration risk, chargeback ratios and cost of processing.<br> Set treasury policy for digital asset exposure: custody, counterparty limits, stablecoin policy, valuation and controls.<br> 7. Legal & Corporate Affairs You are not expected to be a lawyer.<br> You are expected to own the function so the CEO does not have to.<br> Own the relationship with, and the budget for, external counsel, auditors, tax advisers and transaction advisers across jurisdictions.<br> Own the corporate calendar across every entity - filings, licences, renewals, tax deadlines.<br> Nothing lapses, particularly not during diligence.<br> Own commercial terms on major partnerships, vendor, affiliate and talent agreements; legal drafting stays with counsel.<br> What We Offer Competitive base, depending on transaction and holdco experience.<br> Performance bonus tied to enterprise value creation, not just operating margin.<br> A transaction bonus on a successful capital event - the upside here is material and it is the point of the role.<br> Equity participation under the C-suite framework, structured so you have skin in the game before the event rather than after it.<br> UAE-based roles are tax-free, which materially changes take-home pay.<br> Direct access to the founders, a peer relationship with the Group COO, and genuine authority over how capital is deployed.<br> An inherited finance team, so you are building the architecture rather than clearing a backlog alone.<br> If you are a divisional CFO looking for a bigger version of the job you already have, this is not it.<br> If you have built the financial architecture that made a diversified group worth substantially more than the sum of its operating profits - and you want to do it again, from profitability, with your own mandate - we should talk.<br> What You Must BringRequired 10-20 years in finance, including 3+ years as CFO, Group CFO or VP Finance with full P&L and balance sheet accountability.<br> Direct, hands-on experience of a transaction.<br> You have been on a sell-side or minority sale process and can describe what you personally built - the model, the CIM, the data room, the diligence responses - and what went wrong.<br> Multi-entity holdco or portfolio experience.<br> You have run finance across several unlike businesses, not one company with divisions, and you can explain how you consolidated and how you allocated between them.<br> Sum-of-the-parts fluency.<br> You can value a software business, a subscription publishing business, a services business and a fee-earning investment business, and explain why each methodology is the right one.<br> Performance-marketing economics.<br> You have owned unit economics in a business spending meaningful money on paid acquisition - CAC, LTV, payback, front end versus back end.<br> Required. Not the defining filter, but a candidate who cannot do this cannot protect our cash engine.<br> Multi-jurisdiction experience with real consolidation, ideally including the UAE, the US and Europe.<br> Experience owning the relationship with external counsel, auditors and transaction advisers.<br> Fully conversant in both IFRS and US GAAP, and able to defend technical positions under scrutiny.<br> A prolific, demonstrable user of AI tools in finance work - you can show us what you have built or automated.<br> Strongly Preferred Financial services depth - you have worked across at least two of publishing, education, software, wealth management or fund management.<br> You have structured or operated an investment fund: jurisdiction, administration, NAV, fee and carry mechanics, investor reporting.<br> PE-backed or PE operating experience - you understand how institutional buyers think and what they discount.<br> Crypto and digital asset exposure.<br> You do not need to be a trader, but you cannot be squeamish about the asset class.<br> Subscription accounting and deferred revenue depth across high-ticket, payment plan and recurring products.<br> Do Not Apply If… Your entire career has been in large corporate environments with no exposure to founder-led, high-growth or PE-backed businesses.<br> You have never been close to a transaction and would be learning the process on our timeline.<br> You have never treated paid acquisition as a strategic cost lever.<br> You need six months to ramp before you add value.<br> You prefer slow-moving, consensus-heavy environments, or you fold when a founder pushes back.<br> You do not want legal, regulatory and corporate affairs coordination in your remit.<br> You want to build a large team before you have personally fixed the numbers.<br> You are not actively using AI tools in your work today.<br> Personality & Cultural Fit Direct communicator who challenges the founders with data, in the room, in real time.<br> Equally credible with a PE partner and with a media buyer.<br> Both conversations happen in the same week here.<br> Entrepreneurial and comfortable in ambiguity - you build the answer rather than wait for the brief.<br> Zero tolerance for sloppy reporting, in your team or in yourself.<br> Builder mentality.<br> Comfortable in the model and in the detail when it matters.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Head Mermaid Diver, The Lost World Aquarium</span></span></span> <br><span><span>(<span>20439</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role </strong></span></p><br>
<p><span>A skilled and experienced Mermaid performer and operational leader responsible for the overall performance, development, and success of the Mermaid program.The Head Mermaid leads the Mermaid team, maintains high colleague engagement and a positive team culture, supports daily deployment, coordinates training and safety readiness, and ensures that all Mermaid experiences are delivered safely,professionally, and in line with Atlantis guest experience standards.The role is responsible for supporting program growth through show quality, team development, operational structure,resource planning, dry revenue opportunities, special events, and continuous improvement. The Head Mermaid is expected to remain an active performer when required while also carrying program leadership, administrative, training, and operational responsibilities. All duties, assignments, schedules, show participation, dry activities, training blocks, administrative responsibilities, and ownership areas are subject to change based on the needs of the business.</span></p><br> <p><span><strong>Key Duties and Responsiblities </strong></span></p><br>
<ul>
<li><span>Leads and develops the Mermaid team, setting the standard for professionalism, safety, performance quality, guest</span></li>
<li><span>interaction, and positive team culture.</span></li>
<li><span>Acts as the operational leader and ambassador for the Mermaid program.</span></li>
<li><span>Oversee the choreography for all mermaid shows, meet-and-greets, and children’s parties.</span></li>
<li><span>Ensures high standards of choreography are consistently upheld across all performances and guest interactions.</span></li>
<li><span>Regularly reviews and refreshes show content and guest experiences to keep them engaging and innovative.</span></li>
<li><span>Conducts monthly one-on-one sessions or performance check-ins with Mermaid team members to provide feedback, identify development needs, and support professional growth.</span></li>
<li><span>Organises or supports training programs, safety drills, emergency preparedness exercises, rehearsals, show reviews, and skill-development sessions.</span></li>
<li><span>Supports recruitment, onboarding, succession planning, and development pathways for Mermaid Trainees, Mermaids, and Senior Mermaids.</span></li>
<li><span>Supports management in assessing role readiness, performance, conduct, culture fit, and progression using formal and fair assessment criteria. </span></li>
<li><span>Prepares and manages the daily schedule for mermaid shows and guest interactions.</span></li>
<li><span>Leads the daily mermaid team briefing each morning.</span></li>
<li><span>Reports any equipment issues to management in a timely manner.</span></li>
<li><span>Provides recommendations on the purchase of new equipment, such as mermaid tails.</span></li>
<li><span>Learns and effectively utilises Atlantis business systems as required, including rostering, procurement, and ordering systems such as COUPA.</span></li>
<li><span>Maintains professional relationships with mermaid equipment suppliers.</span></li>
<li><span>Monitors and maintains adequate stock levels of consumables, including makeup and hair products.</span></li>
<li><span>Advises on appropriate props for use in mermaid shows and guest interactions.</span></li>
<li><span>Supports the development of new guest experiences, dry activations, special events, Dolphin Meet and Greet, Shark Lagoon activations, photo opportunities, private experiences, and other revenue-generating programs.</span></li>
<li><span>Ensures the highest standards of safety, performance quality, guest satisfaction, brand representation, and operational consistency.</span></li>
<li><span>Drives continuous improvement and innovation within the Mermaid program.</span></li>
<li><span>Perform as a mermaid in underwater shows, meet-and-greets, and themed events, promotional activities, and special events as required.</span></li>
<li><span>Swim gracefully in a mermaid tail while executing choreographed routines or improvisational movements.</span></li>
<li><span>Participate in rehearsals, costume fittings, and promotional activities.</span></li>
<li><span>Maintain physical fitness and water safety proficiency.</span></li>
<li><span>Follow safety procedures and emergency protocols as instructed by staff or Dive Safety Officer.</span></li>
<li><span>Follows all policies and procedures set in the Atlantis Dubai Dive Operations Manual</span></li>
<li><span>Assist in the care, maintenance, and cleaning of mermaid costumes and equipment.</span></li>
<li><span>Logs and reports all equipment malfunctions to supervisor immediately.</span></li>
<li><span>Maintains dive logs and records of own dives.</span></li>
<li><span>Ensures a complete understanding and adheres to policies of all division / department policies.</span></li>
<li><span>Maintains a safe, secure, and healthy work environment for both people and animals.</span></li>
<li><span>Attend meetings and trainings as requested and required.</span></li>
<li><span>Maintains a sound knowledge of the Company’s facilities and related services.</span></li>
<li><span>Maintains confidentiality of information always received.</span></li>
<li><span>Performs other reasonable duties throughout the division as requested by management and based on the needs of the business.</span></li>
</ul> <p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Minimum 5 years of relevant experience in Mermaid performance, aquatic performance, freediving, synchronized swimming, diving, dance, theatre, guest entertainment, character performance, or comparable guest-facing performance experience required.</span></li>
<li><span>Minimum 2 years of management, supervisory, team leadership, training, coaching, or program leadership experience required.</span></li>
<li><span>Demonstrated experience leading or coordinating a team, training program, show operation, guest-facing program, or comparable performance-based operation required.</span></li>
<li><span>Instructor-level certification in Mermaid, Freediving, or an equivalent relevant discipline is preferred. If the Head Mermaid is required to deliver formal Mermaid or freediving training, the colleague must obtain the required instructor-level certification within an agreed timeframe, based on the needs of the business.</span></li>
<li><span>Recognized Mermaid certification required.</span></li>
<li><span>Must successfully complete annual departmental swim test</span></li>
<li><span>Must have the ability to hold breath underwater for extended periods.</span></li>
<li><span>Comfortable performing in front of large crowds and engaging with children and adults.</span></li>
<li><span>Ability to swim and perform underwater for extended periods in varying water temperatures.</span></li>
<li><span>Endurance for repetitive movements, extended periods in costume, and extended periods in Mermaid tail or performance costume.</span></li>
<li><span>Must pass annual dive medical or required fitness assessment.</span></li>
<li><span>Ability to lift or carry costume elements or equipment up to [e.g., 25 lbs.].</span></li>
<li><span>Ability to wear and swim in a monofin or mermaid tail for extended periods.</span></li>
<li><span>CPR, First Aid, and Rescue training (or willingness to obtain).</span></li>
<li><span>Flexible schedule including weekends, holidays, evenings, and private events, and special activations.</span></li>
<li><span>Positive attitude and strong work ethics.</span></li>
<li><span>Must be able to speak English confidently and clearly when delivering guest-facing programs, shows, meet-and-greets, photo opportunities, dry activations, safety briefings, and colleague communication.</span></li>
<li><span>Must be comfortable performing assigned duties in close proximity to all animals in our collection</span>.</li>
<li><span>Demonstrates mature, responsible, and professional behavior in duties.</span></li>
<li><span>Able to receive, apply, and deliver feedback related to show quality, guest interaction, safety, teamwork, performance standards, and professional conduct.</span></li>
<li><span>Ability to use or learn Atlantis business systems required for rostering, procurement, ordering, record keeping, and operational administration.</span> </li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Mermaid, The Lost World Aquarium</span></span></span> <br><span><span>(<span>20441</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><strong><span>About The Role</span></strong></p><br>
<p><span>A skilled, confident, and charismatic Mermaid performer responsible for delivering safe, engaging, and memorable guest experiences through underwater mermaid performances, guest interactions, photo opportunities, dry activations, meet-and-greets, themed events, and other assigned Mermaid experiences.As a performer, the Mermaid will embody the character, presentation, and guest-facing standards of the Mermaid program while maintaining strong watermanship, breath-hold ability, show readiness, professionalism, and care for costumes, tails, props, and equipment. This role supports the daily operation of the Mermaid program and contributes to a positive, safe, and high-performing team environment.All duties, assignments, schedules, show participation, dry activities, training blocks, and operational responsibilities are subject to change based on the needs of the business.</span></p><br> <p><strong><span>Key Duties and Responsibilities </span></strong></p><br>
<ul>
<li><span>Performs as a Mermaid in underwater shows, meet-and-greets, photo opportunities, dry experiences, themed events, private experiences, promotional activities, and special events as assigned.</span></li>
<li><span>Delivers safe, engaging, polished, and memorable guest experiences in line with Atlantis standards.</span></li>
<li><span>Demonstrates strong Mermaid performance skills, watermanship, breath-hold ability, body control, guest-facing presence, and show awareness.</span></li>
<li><span>Swims gracefully in a mermaid tail while executing choreographed routines, approved improvisational movements, trident work, guest interaction, and show-specific movements.</span></li>
<li><span>Maintains consistent show readiness, including appearance, makeup, costume, tail, accessories, props, hydration, warm-up, and personal preparation.</span></li>
<li><span>Maintains high standards of safety, professionalism, guest interaction, and performance quality.</span></li>
<li><span>Supports Mermaid Trainees in their development when assigned, including setting a positive example in guest interaction, show readiness, room standards, and professional conduct.</span></li>
<li><span>Contributes positively to team culture, operational success, and daily Mermaid program standards.</span></li>
<li><span>Acts as a role model in guest interaction and performance standards.</span></li>
<li><span>Participates in rehearsals, choreography practice, show reviews, training sessions, safety drills, costume fittings, and promotional activities as required.</span></li>
<li><span>Learns and maintains required Mermaid show choreography, trident handling, Dolphin Meet and Greet script, dry activation standards, and guest interaction expectations.</span></li>
<li><span>Participates in required freediving, breath-hold, watermanship, safety, emergency response, and guest service training.</span></li>
<li><span>Supports Dolphin Meet and Greet, Shark Lagoon activations, dry photo opportunities, special events, private experiences, and other revenue-generating guest activities as assigned.</span></li>
<li><span>Supports daily room standards, assigned operational tasks, daily responsibilities, weekly chores, monthly projects, and close-down duties as part of the Mermaid team rotation.</span></li>
<li><span>Assists in the care, cleaning, drying, reporting, and proper storage of Mermaid tails, costumes, accessories, props, and equipment.</span></li>
<li><span>Reports damaged, missing, worn, unsafe, or low-stock items to the assigned inventory owner, Senior Mermaid, Head Mermaid, or management.</span></li>
<li><span>Reports essential supply usage, low stock, damaged items, missing items, and preferred product needs through the correct channels.</span></li>
<li><span>Maintains personal fitness, water confidence, breath-hold ability, and physical readiness to perform assigned duties.</span></li>
<li><span>Reports illness, injury, fatigue, equalization concerns, respiratory concerns, discomfort, or any fitness-to-dive concern before in-water activity.</span></li>
<li><span>Follows all safety procedures and emergency protocols as instructed by Dive Operations, the Dive Safety Officer, Dive Supervisor, Head Mermaid, Senior Mermaid, or management.</span></li>
<li><span>Understands that Mermaid Safety coverage is assigned separately by Dive Operations, but all Mermaids are responsible for reporting safety concerns immediately.</span></li>
<li><span>Reports any unsafe condition, unsafe behavior, equipment concern, water quality concern, support concern, or operational concern immediately through the proper channel.</span></li>
<li><span>Maintains required logs, records, training documentation, show notes, or assigned operational documentation as required.</span></li>
<li><span>Maintains a safe, secure, clean, and healthy working environment for colleagues, guests, animals, and partner departments.</span></li>
<li><span>Maintains professionalism when working in close proximity to animals, guests, Marine Educators, Dive Operations, Dolphin Bay, Aquarists, and other departments.</span></li>
<li><span>Communicates clearly and professionally with the Head Mermaid, Senior Mermaids, Mermaid team, Dive Operations, management, and partner departments.</span></li>
<li><span>Raises concerns constructively and through the correct channels.</span></li>
<li><span>Maintains a positive attitude, strong work ethic, reliability, and professional conduct.</span></li>
<li><span>Avoids behavior that negatively affects morale, standards, safety, guest experience, or operational consistency.</span></li>
<li><span>Attends meetings, briefings, trainings, and operational updates as required.</span></li>
<li><span>Maintains confidentiality of information received during the course of duties.</span></li>
<li><span>Performs other reasonable duties throughout the division as requested by management and based on the needs of the business.</span></li>
</ul> <p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>1 to 2 years of relevant experience in Mermaid performance, aquatic performance, guest entertainment, synchronized swimming, freediving, diving, dance, theatre, character performance, or comparable guest-facing experience preferred.</span></li>
<li><span>Certified freediver with a recognized freediving certification, recognized Mermaid certification, or willingness and ability to complete required Mermaid/freediving training as directed by the business.</span></li>
<li><span>Must successfully complete annual departmental swim test.</span></li>
<li><span>Must have the ability to hold breath underwater for extended periods in line with operational and safety requirements.</span></li>
<li><span>Previous experience in aquatic performance, synchronized swimming, diving, dance, theatre, guest entertainment, or character performance preferred.</span></li>
<li><span>Comfortable performing in front of large crowds and engaging with children and adults.</span></li>
<li><span>Ability to swim and perform underwater for extended periods in varying water temperatures and aquarium conditions.</span></li>
<li><span>Endurance for repetitive movements, multiple shows, costume use, and extended periods in Mermaid tail or performance costume.</span></li>
<li><span>Must pass annual dive medical or required fitness assessment.</span></li>
<li><span>Ability to lift, carry, rinse, move, dry, and store costume elements or equipment up to operationally required limits.</span></li>
<li><span>Ability to wear and swim in a monofin or Mermaid tail for extended periods.</span></li>
<li><span>CPR, First Aid, and lifeguard certification preferred, or willingness to obtain if required.</span></li>
<li><span>Flexible schedule, including weekends, holidays, evenings, private events, and special activations.</span></li>
<li><span>Positive attitude and strong work ethic.</span></li>
<li><span>Strong guest service skills and ability to create memorable guest experiences.</span></li>
<li><span>Must be able to speak English confidently and clearly when delivering guest-facing programs, shows, meet-and-greets, photo opportunities, dry activations, safety briefings, and colleague communication.</span></li>
<li><span>Must be comfortable performing assigned duties in close proximity to animals in the collection.</span></li>
<li><span>Demonstrates mature, responsible, and professional behavior in all duties.</span></li>
<li><span>Able to receive and apply feedback related to show quality, guest interaction, safety, teamwork, and professional standards.</span></li>
</ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span>• The Client Service Manager is responsible for ensuring that they meet their objectives, which includes but is not limited to effective post trade query resolution, client relationship management and maintaining high service standards for custody clients.</span></p><br><br>
<p><span>• The role’s principal responsibility is to actively manage and maintain a strong level of satisfaction among the most important clients within Securities Services. The client base includes some of the largest global financial institutions which have extremely exacting standards and expect global best levels of client service. The jobholder’s responsibility is to understand these requirements and ensure they are delivered consistently to a high standard. The Candidate will also interact strongly with other Business Account Manager’s (BAMs) globally and regionally to exchange ideas and maintain uniformity across regions. </span></p><br><br>
<p><span>• The role requires an in-depth understanding of each client’s business model, based on sound industry experience coupled with analysis of the client’s individual needs. Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties such as regional and country heads of SS, Operations, Product Management, Financial Institutions, as well as external entities, to find innovative solutions to complex, often multi-market requirements. </span></p><br><br>
<p><span>• Success factors will include client satisfaction which is a key factor in retaining & expanding existing SS relationships.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>High Level Objectives</strong></span><br><span>• To deliver the right level of client service and advice to Financing, Securities Services clients in all interactions for their Post Trade transactional enquiries, complaints, and other service-related issues based on the client tiering model.</span><br><span>• Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.</span><br><span>• Deliver excellent service against agreed service standards and in line with client satisfaction criteria.</span><br><span>• As an internal voice of client, work together with other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.</span><br><span>• Foster long lasting relationships and rapport with premier clients at the transactional / operational level.</span><br><span>• Identify opportunities for service improvement based on useful metrics and demonstrate results</span><br><span>• Manage existing/strategic clients to maximize client satisfaction and contribute to the client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. Sales and/or SSO participation if needed).</span><br><span>• Manages Client Due Diligence Questionnaires and Visit and Service Review Meetings. Prepares MIS and KPI reporting for Client reviews. Delivers timely Call Reports post Client visits.</span><br><span>• Plays a co-ordination role where communication with local regulators and market players for the market issues may impact clients</span><br><span>• Plays a co-ordination role for account opening, closing and general account maintenance</span><br><span>• Build trusted partnerships with clients at the daily transactional / operational level</span></p><br><br> <br><p><span><strong>Strategy</strong></span><br><span>• Works closely across the bank to ensure best in class & quality services are being provided to the Banks clients.</span><br><span>• Ensures consistent levels of service are provided to clients.</span><br><span>• Thorough understanding of clients and ability to deliver in challenging situations.</span><br><span>• Build strong relationship and trust with clients. </span><br><span>• Client retention focused. </span><br><span>• To deliver the right level of client service and guidance to Financing, Securities Services clients in all interactions for their Post Trade transactional enquiries complaints, and other service-related issues based on the client tiering model. Delivering Service excellence to all clients across all products, whilst remaining risk aware with execution.</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>• Identifies opportunities for growth from existing business and for referrals </span><br><span>• Adds value to client relationships by developing MI, enabling clients to enhance their own efficiency and interaction with SCB with self-help tools.</span><br><span>• Responsible for serving as primary contact person for clients and internal staff for advice, client enquiries, complaints and any other service issues. Correct channels to be followed with client complaint handling.</span><br><span>• Perform end of day mailbox review and management & reporting.</span><br><span>• Deliver excellent service against agreed service standards and in line with client satisfaction criteria.</span><br><span>• As an internal voice of client, work together with other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.</span><br><span>• Foster long lasting relationships and rapport with premier clients at the transactional / operational level.</span><br><span>• Identify opportunities for service improvement based on useful metrics and demonstrate results.</span><br><span>• Co-ordinates & Trains Clients on S2B Channels. Setting up of client training sessions and co-ordinating with Implementation team where needed</span><br><span>• Client SLM ownership and co-ordination of regular updates with operations who own the content. Ensure SLM’s are kept up to date in a three-year cycle</span><br><span>• Monthly internal Management Reporting of monthly query stats, client complaints, market updates.</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• Ensure the provision of the highest standards of client service in response to client enquiries and complaints to deliver best in class client service.</span><br><span>• Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made.</span><br><span>• Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities.</span><br><span>• Proactive client engagement and regular “pulse checks” for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients’ need end-to-end, questionnaires completion, RFP, etc.</span><br><span>• Maintain a professional and positive SCB image through all interactions with clients.</span><br><span>• Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice.</span></p><br><br>
<p><span><strong>People & Talent</strong></span><br><span>• Execute team operating standards set out by the Client Service Cluster Team Leader to ensure highest standards of service execution and related client communication.</span><br><span>• Ensuring participation of training modules and track training completion</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• Full awareness of the Bank’s risk management approach.</span><br><span>• Thematic analysis and review of client issues and complaints to identify root causes and remediation actions.</span><br><span>• Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures.</span><br><span>• No exception to completing mandatory trainings timely.</span><br><span>• Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints, and enquiry handling.</span><br><span>• Comply with applicable Money Laundering Prevention Procedures and, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager.</span><br><span>• Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.</span></p><br><br>
<p><span><strong>Governance</strong></span><br><span>• Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role</span></p><br><br> <br><p><span><strong>Regulatory & Business Conduct</strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br>
<p><span><strong>Key stakeholders</strong></span><br><span>• Closely liaises with internal technology and operations teams to define common standards to adopt in managing the operational relationship with clients, under the auspices of the overall client management model. </span><br><span>• Works closely with Sales and Product Management to ensure seamless integration of clients post onboarding.</span><br><span>• Facilitates client meetings with clients.</span><br><span>• Will also have an instrumental role in ensuring positive and effective co-ordination and timely communication with internal business and support functions such as FI Coverage, Risk Mgt, Compliance, Legal, Finance, Communications as well as the in-country senior management team.</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Embed Here for good and Group’s brand and values in UAE, Client Solutions; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Capital Market Industry Knowledge </span><br><span>• Securities Services Product </span><br><span>• Securities Services Process </span><br><span>• Client Services Skill </span><br><span>• Communication Skill </span><br><span>• Presentation Skill </span></p><br><br><b>Qualifications</b> <br><p><span>• Bachelor’s degree or above</span><br><span>• Good communication skills</span><br><span>• Minimum 2-3 years client services experience in Securities Services with proficient product / process knowledge within securities services</span><br><span>• Organised with attention to detail</span><br><span>• Client focused and willing to go beyond expectations</span><br><span>• Ability to articulate well with all people at different levels</span><br><span>• Good analytical skills</span><br><span>• Ability to inspire trust and confidence in clients creating credibility</span><br><span>• Effective interpersonal and communication (including questioning) skills</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><ul>
<li>Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.</li>
<li>Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.</li>
<li>Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders.</li>
<li>Under the Bank of England’s Resolvability Framework, the Bank has two key Operational Continuity barriers – Operational Continuity in Resolution (OCIR) and Continuity of Access to Financial Markets Infrastructure (FMIs) that are essential to the Bank’s overall Resolvability.</li>
<li>Both the Barriers have underlying regulations that the Bank needs to comply with and ensure that underlying operational capabilities have been built and are regularly tested to ensure ongoing compliance.<br>Standard Chartered Bank operates across more than 50 geographies, and multiple regulators, including but not limited to Bank of England, Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS), have also come up or are in the process of coming up with Operational Continuity regulations that the Bank needs to ensure compliance with.</li>
</ul><br><b>Key Responsibilities</b> <br><ul>
<li>This role has diverse responsibilities: providing strong foundations and strategic direction for the Operational Continuity barriers with a specific focus on geographies and country related implementation and oversight. The role will represent the cluster within the enterprise-wide approach to regulatory adherence, ensuring alignment with local regulations while maintaining the highest quality from a Group perspective.</li>
<li>The role will own aspects of the enterprise wide approach, for example in FMI ensuring completion of the Group process as well as delivery of local requirements. This includes being a delegate for the Global Lead.</li>
<li>The role will be focused, but not limited to, UK, Middle East and Africa and ensuring local compliance with relevant regulations, regularly meet and provide updates to the Regulators. The role also involves senior stakeholder management with the Bank in the respective locations, ensuring that the relevant OCIR & FMI standards are effectively embedded across the relevant Businesses and Functions. </li>
<li>The ideal candidate will be an Executive Director with at least 10 years of experience in managing build-up and ongoing running of operational capabilities that support Operational Continuity, in organisations with a similar level of geographical footprint and complexity. A pan-Bank understanding of operations and underlying technology that underpins these operations will be a significant plus for this role</li>
<li>This includes but is not limited to Bank of England regulations for OCIR & FMI, which are in effect and need to be complied with. It is important to note that the asks and scrutiny from the regulators continues to increase significantly.</li>
</ul>
<p><strong>Strategy</strong></p><br><br>
<ul>
<li>For the countries covered and in support of the Group approach </li>
<li>Ensure compliance to relevant OCIR & FMI regulations both locally and at an enterprise level.</li>
<li>Provide inputs to the Restructuring options menu of the Bank and support scenario-agnostic operational capability build for the Bank that enables execution of such Restructuring options for the Group and in country.</li>
<li>Work with the Services Management Office (SMO) to embed a service-led culture for the Bank by providing regular and streamlined mapping information of underlying operational assets that underpin the Bank’s</li>
<li>Services, including the Important Business Services (IBS).</li>
<li>Be a key conduit between local regulation and regulatory direction and internal strategic direction.</li>
<li>Own end to end compliance of local, country specific OCIR & FMI regulations and track that requirements are met across all Businesses and Functions.</li>
<li>Provide ongoing awareness of Operational Continuity objectives across the Bank through training, communication and regular ‘teach-in’ sessions with senior stakeholders including the Group Management Team and the Board.</li>
</ul><br> <br><p><strong>Business</strong></p><br><br>
<ul>
<li>Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs and COOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks</li>
<li>Work closely with Group Businesses, Functions and RRP Teams to align on the requirements and deliverables</li>
<li>Partner with the cluster entity FMI Owners to support contingency planning for our critical FMIs</li>
<li>Act as escalation point for regional / country issues and queries related to all OCIR & FMI activities</li>
<li>Conduct briefings (directly and through other regional directors) periodically for all OCIR & FMI updates and deliverables across relevant countries and at a Group level where appropriate</li>
<li>Support the regulatory engagements both at the Group and Countries in the cluster with respect to bilateral meetings and CMG meetings, Requests for Information (RFI) etc. </li>
<li>Support the OCIR & FMI Scenario Testing together with RRP through structured training and communications </li>
</ul>
<br>
<p><strong>Processes</strong></p><br><br>
<ul>
<li>Drive quality and effectiveness of OCIR capabilities and processes, specifically including Critical Economic Functions (CEF) assessment, core business lines, maintenance of the OCIR Service Catalogue, OCIR & FMI Playbook, principles for FMI continuity, contractual requirements, operational barrier framework and Scenario Testing</li>
<li>Support strategic change initiatives for OCIR, FMI and Group Resilience and drive continuous improvement initiatives for process efficiency </li>
<li>OCIR & FMI is going through a significant change through uplifting capabilities to manage and support Group wide restructuring (Program Phoenix). The role requires having a good understanding of the changes and their impact in the countries including maintaining awareness / updates in the countries.</li>
<li>Support the Operational Resilience requirement for implementation on a regional level, as required</li>
</ul>
<br>
<p><strong>People & Talent</strong></p><br><br>
<ul>
<li>Mentor the clusters across the Group and working closely with them as the main point of contact for the regions for OCIR Country Coordinators, GPOs, and CPOs in closing out the actions</li>
<li>Ensure effective and collaborative engagement, living the value of “better together”</li>
</ul><br> <br><p><strong>Risk Management</strong></p><br><br>
<ul>
<li>Support the design, monitoring, review and reporting of risk and controls within the OCIR Function in line with Operational and Technology Risk Type Framework. Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans</li>
<li>Ensure all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs</li>
<li>Support any second/ third line activities across all OCIR processes by ensuring alignment with OCIR & FMI Standard</li>
</ul>
<br>
<p><strong>Governance</strong></p><br><br>
<ul>
<li>Support the implementation of the relevant Policy and Standards for OCIR and FMI</li>
<li>Support local Legal and Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR & FMI and other aspects of Country Recovery Plans</li>
<li>Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed</li>
<li>Support interpretation and impact analysis of emerging regulations</li>
<li>Build and ensure delivery of workplans to enable regulatory compliance</li>
</ul>
<br>
<p><strong>Regulatory & Business Conduct</strong></p><br><br>
<ul>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul><br> <br><p><strong>Key stakeholders</strong></p><br><br>
<ul>
<li>Group Businesses and Functions</li>
<li>Country CEOs and Business Teams</li>
<li>Group and Country COOs and CTO’s</li>
<li>Group and Country Recovery & Resolution Planning teams</li>
<li>Group Resilience Management Team</li>
<li>Global Business and Regional Chief Operating Officers</li>
<li>Regional Heads of Operational Resilience</li>
<li>Group Regulatory Liaison</li>
<li>IBS and Contract Owners</li>
<li>Global Process Owners</li>
<li>T&O Risk and Control</li>
<li>Group Internal Audit</li>
</ul>
<br>
<p><strong>Other Responsibilities</strong></p><br><br>
<p>Embed Here for good and Group’s brand and values in Group Resilience</p><br><br><b>Our Ideal Candidate</b> <br><p><strong>Skills & Experience</strong></p><br><br>
<ul>
<li>12+ years of relevant experience in OCIR and FMI, within the financial services and with good understanding of resolution, resolvability and resilience regulations </li>
<li>Understanding of Standard Chartered Group’s Businesses, footprint, and operating model</li>
<li>Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.</li>
<li>Ability to engage and influence stakeholders across Businesses, Functions and Countries</li>
<li>Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management</li>
<li>Experience with ‘agile’ ways of working and be comfortable working in ambiguity </li>
<li>Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes </li>
<li>Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision</li>
<li>Education University Degree</li>
<li>Languages English</li>
</ul>
<p><strong>Role Specific Technical Competencies</strong></p><br><br>
<ul>
<li>Understanding of Operational Continuity regulations </li>
<li>Understanding of Financial Market Infrastructure regulations</li>
<li>Knowing and understanding bank’s organisation structure, products and policies</li>
<li>Stakeholder Engagement</li>
<li>Communication</li>
<li>Analytical and data quality framework</li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><ul>
<li><span>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions.</span></li>
<li><span>The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements.</span></li>
<li><span>The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments.</span></li>
<li><span>This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.</span></li>
</ul><br><b>Key Responsibilities</b> <br><p><span><strong><u><span>Strategy</span></u></strong></span></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations</span></li>
</ul><br> <br><ul>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Business</span></u></strong></span></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
</ul><br> <br><ul>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations.</span></li>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Customer Relationship Building</span></u></strong></span></p><br><br>
<ul>
<li><span>Build and deepen relationships with existing Priority Customers.</span></li>
<li><span>Build and deepen relationships with Premium Banking customers to support future Priority qualification.</span></li>
<li><span>Effectively meeting customer expectations and handling/reduction of customer complaints.</span></li>
<li><span>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span></li>
<li><span>Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span></li>
<li><span>Serve as the one-point contact to the High-Net-Worth customers of the Bank.</span></li>
<li><span>Conduct regular customer reviews through telephone, video and digital engagement channels.</span></li>
<li><span>Develop long-term customer relationships through consistent and proactive engagement.</span></li>
<li><span>Support customer retention and relationship growth across both Premium and Priority Banking portfolios.</span></li>
<li><span>Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.</span></li>
</ul><br> <br><p><span><strong><u><span>Processes</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure compliance of laid down process and procedures.</span></li>
<li><span>Facilitate and Implement work process improvements.</span></li>
<li><span>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></li>
<li><span>Ensure all customer interactions are accurately documented within approved Bank systems.</span></li>
<li><span>Maintain quality customer engagement standards across all virtual communication channels.</span></li>
<li><span>Execute customer contact activities in line with the Contact Management Plan and applicable service standards.</span></li>
</ul><br> <br><p><span><strong><u><span>People & Talent</span></u></strong></span></p><br><br>
<ul>
<li><span>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span></li>
<li><span>Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span></li>
<li><span>Employ, engage and retain high quality people, with succession planning for critical roles.</span></li>
<li><span>Responsibly delegate work to staff, providing coaching and support where required.</span></li>
<li><span>Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></li>
<li><span>Participate actively in learning, certification and development programmes.</span></li>
<li><span>Support the development of UAE National talent and contribute positively to the ARM talent pipeline.</span></li>
</ul><br> <br><p><span><strong><u><span>Risk Management</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure KYC/AML updates, proper zero error documentation.</span></li>
<li><span>Updating the C-Manager, adhering to the Contact Management Plan.</span></li>
<li><span>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span></li>
<li><span>Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer.</span></li>
<li><span>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span></li>
<li><span>Read, understand and comply with all provisions of the Group Code of Conduct.</span></li>
<li><span>Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards.</span></li>
<li><span>Maintain accurate records of customer conversations, recommendations and engagement activities.</span></li>
</ul><br> <br><p><span><strong><u><span>Governance </span></u></strong></span></p><br><br>
<ul>
<li><span>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</span></li>
<li><span>Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.</span></li>
<li><span>Ensure all GPS standards are followed and adhered.</span></li>
<li><span>Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.</span></li>
</ul><br> <br><p><span><strong><u><span>Regulatory & Business Conduct</span></u></strong></span></p><br><br>
<ul>
<li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct.</span></li>
<li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li>
<li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></li>
<li><span>Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></li>
<li><span>Ensure fair customer outcomes through all customer interactions and recommendations.</span></li>
<li><span>Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.</span></li>
</ul><br> <br><p><span><strong><u><span>Key stakeholders</span></u></strong></span></p><br><br>
<p><span><strong><span>Internal:</span></strong></span></p><br><br>
<ul>
<li><span>Product Manager – Priority Banking – for Launch and implementation of product campaigns.</span></li>
<li><span>Customer Service Manager – WM – for Product services to the customers.</span></li>
<li><span>Unit Heads – Treasury – Implementation of sales strategies.</span></li>
<li><span>Branch Managers – Implementation of sales strategies.</span></li>
<li><span>Marketing Manager – WM – Coordinate marketing and research activities.</span></li>
<li><span>Country Money Laundering Prevention Officer.</span></li>
<li><span>Assistant Relationship Managers.</span></li>
<li><span>Associate Relationship Managers.</span></li>
<li><span>Senior Associate Relationship Managers.</span></li>
<li><span>Team Leaders.</span></li>
<li><span>Priority Banking and Wealth Management teams.</span></li>
</ul>
<p><span><strong><span>External:</span></strong></span></p><br><br>
<ul>
<li><span>Existing and Prospective Customers – for Acquisition and retention of business.</span></li>
<li><span>Premium Banking Customers.</span></li>
<li><span>Priority Banking Customers.</span></li>
</ul><br> <br><p><span><strong><u><span>Other Responsibilities</span></u></strong></span></p><br><br>
<ul>
<li><span>Ability to maintain a highly decent professional environment within the Priority Centre.</span></li>
<li><span>Educate Clients on using of other delivery channels.</span></li>
<li><span>Conduct structured outbound customer engagement activities on a daily basis.</span></li>
<li><span>Support customer servicing, acquisition, retention and portfolio growth through virtual engagement.</span></li>
<li><span>Support qualification of Premium Banking customers into Priority Banking.</span></li>
<li><span>Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact.</span></li>
<li><span>Act as an ambassador of the Priority Banking proposition through every customer interaction.</span></li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li><span>Manage Conduct </span></li>
<li><span>Manage Risk</span></li>
<li><span>Manage People</span></li>
<li><span>Spot Opportunities</span></li>
<li><span>Solve Problems</span></li>
<li><span>Take the Lead</span></li>
<li><span>Build Resilience</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>University Graduate.</span></li>
<li><span>Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services.</span></li>
<li><span>Experience in handling all Banking Customer Services & Investment Products.</span></li>
<li><span>Strong communication and negotiation skills with the ability to influence outcomes.</span></li>
<li><span>Excellent telephone-based relationship management and customer engagement skills.</span></li>
<li><span>Networking ability to manage interdepartmental deliverables.</span></li>
<li><span>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span></li>
<li><span>Proficiency in Computers.</span></li>
<li><span>Proficiency in CRM, customer engagement and digital communication platforms.</span></li>
<li><span>Adapting to multi-cultural environment.</span></li>
<li><span>Good knowledge of banking practises and regulations.</span></li>
<li><span>Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></li>
<li><span>Strong understanding of Premium and Priority Banking customer propositions.</span></li>
<li><span>UAE National preferred.</span></li>
<li><span>Arabic language capability preferred.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>The Quality Engineer in Design should possess strong quality technical skills including competence in the Discipline that they will be working. (Civils/Structural, MEP or Architectural) and be an excellent communicator at all levels. Knowledge and experience of implementing and monitoring technical delivery systems/design management systems is essential.</p><br>Your role<p><b>Quality Strategy and Framework</b></p><br><ul><li>Undertake regular review of Legislative and Statutory requirements to determine those applicable and their program impact.</li><li>Assist the ED Directorate in ongoing review and approval of the Design consultants QMS documentation (Quality Manual, Plans, Processes & Guidance and Templates).</li><li>Support the ED Directorates management of QA related records.</li><li>Ensure a culture of project lessons learned and wider program continual improvement, is embedded within the ED Team including DP staff, Designers, Contractors and NEOM championed by the QA team, maximizing opportunities for lessons including internal project completion reviews, and supporting client experience.</li><li>Support the DP innovation strategy.</li><li>Support the preparation of Design Management Review presentation and supporting documentation</li><li>Support the output from Design Management Review is issued and raised recommendations are closed out by allocated parties.</li><li>Bring failings or potential Quality breaches during design phase to the attention of the Head of Quality in Design.</li><li>Act as a focal point and subject matter expert for all design quality related matters in NTL.</li></ul><p><b>Project Management of Design Consultants and Sub-consultants</b></p><br><ul><li>Establishing a right-first-time culture across the client team and all Design Consultants that puts quality at the heart of design project delivery.</li><li>Ensuring that Design Consultants implement appropriate quality management arrangements, supported by the deployment of competent resources, that extend throughout their organizations including sub-consultants ensuring they establish plans for successful delivery.</li><li>Ensuring that Design Consultants quality systems and processes are fully aligned to the contracted requirements and support NEOM’s procedures for project fulfilment.</li><li>Ensuring that NEOM’s auditing of Design Consultants and their sub-consultants quality management arrangements provide overall assurance to the Chief Projects Officer and identify issues for immediate resolution by Design Consultants.</li><li>Ensuring that Design Consultants and their sub-consultants implement appropriate and achievable Stage Gate processes, achieving design outputs consistent with contracted requirements, fully supported with appropriate records.</li><li>Ensuring that the Stakeholders’ (Proponent and Projects teams) requirements to review and witness Design Consultant quality activities are identified and scheduled.</li><li>Ensuring that Design Consultants implement appropriate arrangements for the identification of Design Non-conformance and their subsequent rectification and remediation.</li><li>Leading investigations jointly with Design Consultants into significant design failures and recurring non-conformances, monitoring implementation of corrective and preventive action plans.</li><li>Establishing procedures for the progressive collation of learning amongst the the client team and Design Consultants and monitoring the implementation of subsequent continual improvement.</li><li>Establishing an effective working relationship with the Design Director/s to ensure support and oversight of the ED management of Design Consultants quality.</li><li>Ensuring the appropriate assignment of available resources to support the individual design disciplines.</li><li>Acting as the point of contact for all Design related quality issues.</li><li>Ensuring that the ED corporate quality KPIs are managed and achieved.</li><li>Developing discipline specific quality in design KPIs as required.</li><li>Producing quality in Design reports as required.</li><li>Attending Design Consultant Quality Focus Meetings and audits as required.</li></ul><p><b>Quality Administration</b></p><br><ul><li>Attend as required Quality function team coordination meetings.</li><li>Participate in, and make a positive contribution to, the required external coordination meetings.</li><li>Ensure program staff awareness of Quality related lessons learned opportunities and information through the issue of technical bulletins and case studies.</li></ul><p><b>Quality Reporting</b></p><br><ul><li>Support the issue of ED Quality Reports on a regular basis particularly focusing on NEOM and DP ED (including trend in KPIs).</li><li>Ensure QA team and field teams are reviewing Designers Quality Reports and attending relevant coordination meetings (including trend in KPIs).</li><li>Ensure QA team and field teams are reviewing Sub-Consultants Quality Report and attending relevant coordination meetings (including trend in KPIs).</li><li>Establish, collate, and monitor performance measures based against ED quality objectives, with particular focus on performance of Contractors.</li><li>Trend analysis of data to support reporting and recommendations to the ED Director and Quality Director.</li></ul><p><b>Staffing / Training activities</b></p><br><ul><li>Support ED QA on-boarding and inductions awareness provides suitable information for the audience.</li><li>Support the ED QA section of program training matrix meets Quality needs including course content and feedback.</li><li>Ensure training is being completed in line with competence needs.</li><li>Support the administration of ED QA staff in accordance with program policy.</li><li>Conduct performance evaluations that are timely and constructive.</li><li>Support external best practice QA team networking events and opportunities for the QA Team and wider program</li></ul>About you<p><b>Required Skills/Abilities</b></p><br><ul><li>Ability to work with Senior Managers and Directors.</li><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Excellent time management skills with a proven ability to meet deadlines.</li><li>Strong analytical and problem-solving skills.</li><li>Strong supervisory and leadership skills.</li><li>Proficient with Microsoft Office Suite or related software.</li></ul><p><b>Education and Experience</b></p><br><p>Bachelor’s degree (or equivalent) in Business, Engineering, or field related to the role.</p><br><ul><li>Relevant professional membership – MCQI or equivalent.</li><li>Competence in the discipline to which the role is attributed (Civils/Structural, MEP or Architectural)</li><li>10 years plus experience in related senior QA Management role required, a significant amount of which should be working on mega construction programmes and quality in Design.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>AtkinsRéalis is looking for a Land Surveyor (Site Operations), in UAE.</p><br>Your role<p><b>Surveying and Data Collection</b></p><br><ul><li><p>Conduct land surveys, including boundary surveys, topographical surveys, and construction staking.</p><br></li><li><p>Provide precise measurements, data, and analysis to ensure compliance with project specifications.</p><br></li></ul><p><b>Setting Out</b></p><br><ul><li><p>Perform setting out and marking of control points and boundaries for construction works as per design documents.</p><br></li></ul><p><b>Monitoring and Adjustments</b></p><br><ul><li><p>Monitor and adjust survey equipment, as needed, for accuracy, ensuring that all instruments are calibrated and maintained to meet project standards.</p><br></li></ul><p><b>Site Operations Support</b></p><br><ul><li><p>Collaborate with site engineers, project managers, and other team members to ensure efficient site operations and accurate reporting of survey results.</p><br></li></ul><p><b>Reporting</b></p><br><ul><li><p>Prepare and maintain clear, concise survey reports, including measurement calculations and layout plans, for review and approval by senior management and project teams.</p><br></li></ul><p><b>Compliance and Quality Assurance</b></p><br><ul><li><p>Ensure that all surveying work adheres to the relevant industry standards, local regulations, and AtkinsRéalis quality assurance procedures.</p><br></li></ul><p><b>Problem-Solving</b></p><br><ul><li><p>Identify and resolve any issues or discrepancies related to surveys, land measurements, or site conditions, proposing practical solutions in consultation with senior staff.</p><br></li></ul><p><b>Health and Safety</b></p><br><ul><li><p>Follow and enforce all safety procedures to maintain a safe working environment on site, in line with AtkinsRéalis and local regulatory requirements.</p><br></li></ul><p><b>Collaboration and Communication</b></p><br><p>Communicate effectively with all site personnel, clients, and stakeholders, ensuring a smooth flow of information between team members.</p><br>About you<p><b>Educational Qualification</b></p><br><ul><li><p>Bachelor’s degree or diploma in Land Surveying, Civil Engineering, or a related field.</p><br></li></ul><p><b>Professional Experience</b></p><br><ul><li><p>Minimum 8-10 years of relevant experience in land surveying, particularly within cycle track projects in the UAE.</p><br></li><li><p>Experience with modern surveying tools, including Total Stations, GPS, and 3D scanning equipment.</p><br></li><li><p>Familiarity with the UAE’s local land survey standards and regulations is highly advantageous.</p><br></li></ul><p><b>Skills and Competencies</b></p><br><ul><li><p>Strong technical proficiency in surveying equipment and software (e.g., AutoCAD, Civil 3D, LSS).</p><br></li><li><p>Good knowledge of surveying techniques, data analysis, and topographical surveys.</p><br></li><li><p>Strong attention to detail and ability to work in a fast-paced environment.</p><br></li><li><p>Excellent problem-solving abilities and critical thinking skills.</p><br></li><li><p>Ability to work independently and as part of a collaborative team.</p><br></li><li><p>Good communication and interpersonal skills, with the ability to interact effectively with colleagues, clients, and other stakeholders.</p><br></li></ul><p><b>Language Requirements</b></p><br><ul><li><p>Fluency in English (both written and verbal). Knowledge of Arabic is a plus.</p><br></li></ul>Rewards & benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Experience:<br>Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field preferred <br>Minimum 5 years of experience in hospitality, luxury, lifestyle, or integrated marketing <br>Previous leadership or managerial experience preferred <br>Strong understanding of luxury hospitality positioning, digital marketing, PR, partnerships, and campaign execution <br>Proven experience managing multiple stakeholders, agencies, and concurrent projects in fast-paced environments <br>UAE market experience strongly preferred<br>Skills and Knowledge<br>Strong commercial awareness and understanding of hospitality business drivers <br>Excellent organizational and project management capabilities <br>Strong leadership and team management skills <br>Excellent written and verbal English communication skills <br>Ability to manage multiple priorities and timelines simultaneously <br>Strong understanding of social media, digital marketing, PR and brand positioning <br>Collaborative, solutions-oriented and adaptable mindset <br>Strong interpersonal and stakeholder management skills <br>LEADERSHIP<br>Adaptability <br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication <br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making <br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.<br>Professional Demeanor <br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>MANAGING EXECUTION<br>Building and Contributing to Teams <br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. <br>Driving for Results <br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing <br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>BUILDING RELATIONSHIPS<br>Coworker Relationships <br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships <br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.<br>Global Mindset <br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>GENERATING TALENT AND ORGANIZATIONAL CAPABILITY<br>Organizational Capability <br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. <br>Talent Management <br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>LEARNING AND APPLYING PROFESSIONAL EXPERTISE<br>Applied Learning <br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen <br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical <br>Acumen-Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>BUSINESS RESULTS<br>Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.<br>ESSENTIAL FUNCTIONS<br>Team Leadership & Productivity<br>Support the Multi-Property Director of Marketing in overseeing the day-to-day operations and productivity of the marketing team <br>Help prioritize workflows, allocate resources, and ensure timely execution of projects and campaigns <br>Foster a collaborative, high-performing, and solutions-oriented team culture <br>Provide guidance and support to marketing managers, executives, coordinators, and creative team members <br>Strategy & Planning<br>Contribute toward annual and quarterly marketing strategy development across all properties and business segments <br>Support campaign planning aligned with revenue goals, seasonality, brand positioning, and market demand <br>Assist in identifying commercial opportunities, emerging trends, and new audience segments <br>Cross-Department Commercial Integration<br>Work closely with F&B, Revenue, Sales, Rooms, Operations, Spa, and Loyalty teams to ensure marketing initiatives support wider commercial objectives <br>Ensure campaigns and activations are operationally aligned and commercially optimized <br>Support integrated business planning across key hotel initiatives and launches <br>Project Management & Brand Initiatives<br>Manage timelines, workflows, and stakeholder coordination across major projects including: <br>hotel enhancement programs <br>restaurant launches <br>repositioning initiatives <br>seasonal campaigns <br>partnerships and activations <br>Ensure projects are executed efficiently and on schedule while maintaining brand standards and creative quality <br>Agency & Supplier Management<br>Manage external agencies, freelancers, production partners, and vendors to ensure quality output, timely delivery, and strong ROI <br>Review creative deliverables and ensure alignment with brand positioning and campaign objectives <br>Support briefing processes, production timelines, approvals, and campaign implementation <br>Partnerships, PR & Activations<br>Support the development of strategic partnerships, media collaborations, influencer initiatives, and brand activations <br>Assist in identifying opportunities that drive awareness, footfall, audience engagement, and incremental revenue <br>Collaborate with PR and digital teams on integrated storytelling opportunities <br>Marketing Communications Focus<br>Ensure all marketing collateral and communications align with Marriott brand standards and property positioning <br>Support oversight of campaign messaging, visual identity, social media, content creation, and promotional activity <br>Assist with campaign reporting, performance tracking, and marketing analysis<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Plant Performance Engineer
<p>Job Purpose:</p><br><p>To provide overall technical direction and engineering support in the area of plant performance and</p><br>
<p>efficiency, ensuring that all power station efficiency engineering matter are addressed in a consistent,</p><br>
<p>timely, safe, reliable, efficiency and cost-effective manner.</p><br><p><strong>Description</strong></p><br>
<ul><li>Responsible for optimising the overall plant energy conversion process and commercial performance by proactively identifying opportunities for improvement in BPP and Maintenance or Engineering practices.</li><li>Assist with developing of the business and plant performance, using industry standards practices for meeting industry' goals;</li><li>Develop and implement performance monitor and data validation systems and assess operational issues and develop options to improve performance data analysis and reliability of power plant equipment;</li><li>Effective manage and work to with key stakeholders to actively improve on/off site KPI and operational dashboard/reports;</li><li>Develop and share weekly and monthly KPIs relevant to BPP, Operations & Maintenance;</li><li>Support the development of workflows within the operations to optimise total site performance through the use of Standard Site Operations (SSO);</li><li>Assist the Management team in developing a proactive culture by using the condition monitoring functionality to optimise preventive maintenance scheduling;</li><li>Develops and implement PM schedules;</li><li>Support the development of maintenance or engineering strategies for improvement opportunities to recommend plant upgrades and process improvement;</li><li>Lead or assist with business care development for equipment modification and renewal as well as identify and evaluate new ideas, methods, technologies, innovative techniques, materials and best practices related to plant operation and recommend improvements;</li><li>Perform inspections and condition assessments of major power plant components to identify potential availability losses and recommend appropriate corrective action.</li></ul>
<p><strong>Analysis of Equipment Failure and RCAs </strong></p><br>
<ul><li>Support in attempts all possible means of reducing equipment downtime and ensuring high plant availability;</li><li>Support Collect data of all outages and present it in meaningful way so that analysis can be taken up for developing KPIs of Reliability;</li><li>Keep the database updated;</li><li>Organize failure analysis and RCAs.</li></ul>
<p><strong>Management of Change</strong></p><br>
<ul><li>Support in Administration of Management of Change in Intelex;</li><li>Review of new permanent MOCs raised in Intelex;</li><li>Organize MOC committee meeting for approval of MOC;</li><li>Organize implementation of MOC including, training and changes in master docs;</li><li>Prepare report progress on MOC periodically.</li></ul>
<p><strong>Maintenance Tasks Planning and Execution</strong></p><br>
<ul><li>Analyses construction sites and local environments to determine appropriate logistics solutions and resources; </li><li>Draws up plans and presents schedules of work, often with visual aids such as bar charts and procedures diagrams; </li><li>Uses specialist planning computer software; </li><li>Prepares logistics plans and pricing schedules for individual projects; </li><li>Monitors progress throughout the maintenance process and compares with the projected schedule of work; </li><li>Provide advice and support to the Head of Maintenance Engineering and Maintenance HOD's throughout the process, making adjustments to projects as necessary for the development of specific systems;</li><li>Prepares the integration & follow up of periodic overall schedules (4weeks, 3months & 18months);</li><li>Prepares of a weekly and monthly Maintenance Department planning and preventive maintenance reports;</li><li>Preparation of a periodic Budget & Cost forecast;</li><li>Planning coordination & conflict identification with other departments;</li><li>Preparation of EPC schedules & contractor planning monitoring;</li><li>Involved in negotiations with contractors;</li><li>Plays a coordination role between different disciplines (Maintenance, Operations, Supply Chain, Human Resources);</li><li>Prepares the risk register;</li><li>Interfaces with cost controller: Preparation of monthly cost, invoicing, cost at completion;</li><li>Prepares monthly coordination meeting with Contractors;</li><li>Preparation of schedules (Engineering, procurement, commissioning, Milestone, critical path, Resources, Training, etc );</li><li>Management of Planning / Preventive & Predictive Maintenance or Engineering team; </li><li>Preparation of work progress (Daily, weekly & monthly), different curves (using EVM Methods);</li><li>Propose different recovery plan.</li></ul>
<p><strong>Reporting and Planning</strong></p><br>
<ul><li>Generate weekly KPI report and circulate to stake holders;</li><li>Support in Preparing monthly report and monthly KPIs;</li><li>Use analytics to monitor open workers;</li><li>Coordinate with operation and maintenance to update the status of work orders;</li><li>Delivers monthly report (Work orders status) to Manager of Business & Plant Performance (BPP) department; </li><li>Discusses planned and unplanned jobs undertaken with the BPP department;</li><li>Assists the BPP department in planning daily jobs.</li><li>Assists the BPP department in doing the budget together with BPP.</li></ul> <p><strong>4. HEALTH & SAFETY:</strong></p><br> <p>The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p>The Job Holder will work in a controlled hazardous environment<em>.</em></p><br>
<p><strong>Work Levels and Conditions and Risks:</strong></p><br>
<ul><li><strong>Work Level 1</strong>: the tasks that he/she performs as part of their daily work activities do not represent a risk for their integrity and for their physical integrity (e.g. working in zones with high temperatures or with permanent increased noise levels);</li><li><strong>Work Level 2</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of medium kind and with temporary consequences like blows, falls, etc.;</li><li><strong>Work Level 3</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</li></ul> <ul><li><strong>Work Level 4</strong>: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</li><li><strong>Work Level 5</strong>: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</li></ul>
<p><strong>Exposure to Risks:</strong></p><br>
<ul><li>Traffic/automobile accidents;</li><li>Risks inherent to the job of the Plant Engineering while performing inspections, site visits, operations and maintenance activities, etc.</li></ul>
<p><strong>EHSMS Roles & Responsibilities:</strong></p><br>
<ul><li>Ensure that the EHS roles and responsibility of their subordinates are communicated and known to them and complied;</li><li>Ensure the compliance of EHS Legal and other requirements related to the area of responsibility;</li><li>Ensure that the members of his staff have the facilities, tools and PPE necessary for the safe execution of their roles and responsibilities;</li><li>Ensure that the risk assessment carried out for all the activities under their area of responsibility, control measures implemented and risks mitigated to as low as reasonably practicable;</li><li>Arrange and provide EHS training to employees and contractors;</li><li>Arrange and participate in work place inspection;</li><li>Ensure the communication and consultation of EHS related issues / topics within the area of responsibility;</li><li>Ensure that all Environment health and safety incidents reported, investigated root cause identified and corrective actions taken;</li><li>Ensure that the code of practices and standard operating procedures applicable to their area of responsibility are implemented and followed;</li><li>Ensure the monitoring and measurement of the parameters specified in EHSMS to ensure the compliance of EHS requirements;</li><li>Takes part in the risk analysis at the working stations;</li><li>Checks the application of the EHSMS procedures to ensure effective implementation;</li><li>Ensure that CoPs and SOPs are implemented and adequate control measures are in place to avoid any activity which might lead to Environment, health and safety incidents;</li><li>Maintain records related to the EHS performance;</li><li>Ensure that all the fire fighting equipments and all other equipment required as per the emergency response plan is regularly tested and in good condition;</li><li>Assist HSE manager in all EHS related issues.</li></ul> <p><strong>5. JOB CONTEXT:</strong></p><br> <ul><li>Works in the BPP Department under the supervision of the Business & Plant Performance Manager;</li><li>The Job Holder works closely with the BPP department to ensure the Plant Routines are carried out efficiently and to high quality standards;</li><li>The Job Holder's role is defined by the Business & Plan Performance Manager. The responsibility and authority of the Job Holder is subject to the demands of the work scope and criticality;</li><li>The Job Holder is required to understand and promptly act upon oral operational instructions, respond effectively in pressure situations, make quick decisions in the event of breakdown or failure to safeguard the Plant, manage stress, coordinate and follow up on maintenance activities, ensuring high levels of safety and compliance with Procedures;</li><li>The Job Holder is expected to have a higher level of field experience and the use of these skills is the prerogative of the BPP Manager.</li></ul> <p><strong>6. PROBLEM SOLVING:</strong></p><br> <ul><li>The Job Holder must solve problems in accordance with Standard Company Policies and Procedures;</li><li>The Job Holder is empowered to take on the right initiative to ensure problem will be solved in timely, cost efficient and sustainable manner, to avoid reoccurrence </li><li>Problem solving may require various parties to support the initiative</li><li>The Job Holder must consider how problems will be solved. The focus in on operational problems which are solved by applying Standard Operating Procedures, learned techniques, engineering skills, operational experience, initiative and judgment.</li></ul> <p><strong>7. COMMUNICATION AND WORKING RELATIONSHIPS:</strong></p><br> <p>The Job Holder will work and communicate with:</p><br>
<ul><li><strong>Internal</strong>: Manager of Business & Plant Performance, Maintenance Manager; Outage / Production Engineers, other Maintenance Head of Sections, Operations Department, Supply Chain Manager;</li><li><strong>External</strong>: Contractors and Sub-Contractors' operational staff.</li></ul> <p><strong>8. JOB ACCOUNTABILITY: </strong></p><br> <p>Responds/acts upon the Business & Plant Performance Manager's supervision and direction.</p><br>
<ul><li>The Job Holder is accountable for task execution under direction;</li><li>The Job Holder is authorized to act within the boundaries of defined Procedures and Precedents and under the close supervision of the Business & Plant Performance Manager;</li><li>The Job Holder contributes to the end result and is accountable for it.</li></ul>
<p><strong>Teamwork:</strong></p><br>
<ul><li>Consistently acknowledges and appreciates each team member's contributions;</li><li>Effectively utilizes each team member to his/her fullest potential;</li><li>Motivates the team to work together in the most efficient manner;</li><li>Keeps track of lessons learned and shares those lessons with team members;</li><li>Mitigates team conflict and communication problems;</li><li>Suggests areas for improvement in internal processes along with possible solutions;</li><li>Encourages the more junior innovators to take responsibility for their development within the company;</li><li>Complies with and helps to enforce Standard Policies and Procedures;</li><li>Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</li><li>Initiates and implements improvements in all areas of the scope, within the budget provided;</li><li>Identifies opportunities for improvement and makes constructive suggestions for change.</li></ul>
<p><strong>Client Management:</strong></p><br>
<ul><li>Execute the day-to-day Business & Plant Performance section activities</li><li>Manages internal and external clients/suppliers expectations, claims and issues to meet personal and company objectives.</li></ul> <p><strong>9. JOB DIMENSIONS:</strong></p><br> <p><strong>Number of staff supervised:</strong></p><br> <p>Number of Direct Reports:</p><br> <p>Nil</p><br> <p>Position titles of Direct Reports:</p><br> <p>Nil</p><br> <p>Positions that report indirectly to this role:</p><br> <p>Nil</p><br> <p><strong>Budget</strong></p><br> <p>Accountable for:</p><br> <p><strong>10. QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br> <p><strong>Essential Qualifications:</strong></p><br>
<ul><li>Bachelor degree in Mechanical Engineering, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</li></ul> <p><strong>Experience:</strong></p><br>
<ul><li>8 years' experience in Plant Performance Engineering of a large power generation and water desalination or process systems environment plant. Must have power plant operations experience.</li><li>At least 3 years in a Supervisory Role, preferably in a power and desalination plant;</li><li>Experience in the maintenance/engineering, including plant performance experience is essential;</li><li>Experience in power plant system operation and maintenance practices with particular expertise in assessing, tuning and optimizing power generation system components;</li><li>Proficient in the preparation or review of basic and detailed engineering drawings, datasheets, calculations, specifications and procedures;</li><li>Amongst candidates, selection will be performed upon meeting the most of the above listed criteria for the role (qualifications and experience).</li></ul> <p><strong>Skills/Knowledge:</strong></p><br>
<p><strong>a. Soft skills:</strong></p><br>
<ul><li>English is essential: excellent communication skills both written and verbal;</li><li><strong>Must be flexible</strong>: willing to work long hours, weekends and be on call (periodically);</li><li>Arabic is an advantage;</li><li>Highly proactive and self-motivated</li><li>Must be a team player;</li><li>A pro-active and flexible approach to the presented challenges is required</li></ul>
<p><strong>b. Technical skills:</strong></p><br>
<ul><li><strong>Computer literate</strong>: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</li><li>Hands-on background in water treatment and equipment maintenance as related to gas turbines and high pressure boilers, desalination, cooling water systems and water purification equipment;</li><li>Working knowledge of Environmental Regulations as they pertain to the Operations and Maintenance of an energy generating facility;</li><li>Must be able to visually read and respond to computer generated data, instrumentation, gauges, readouts and variations in color;</li><li>Knowledge of the kinds and types of equipment installed derived through a combination of hands-on experience and formal training performed in the manufacturer's factory and/or at the jobsite;</li><li>Demonstrates skills in the use of tools, test equipment and calibration appliances;</li><li>Strong mechanical aptitude, basic understanding of chemistry, physics, electricity and mathematics;</li><li>Business knowledge: good working knowledge of the Power Plant operating environment, including the processes, the equipment and potential risks.</li></ul>
<p><strong>c. Leadership skills:</strong></p><br>
<ul><li>Must be able to demonstrate management ability with highly developed interpersonal skills including subordinate development, team building and conflict resolution;</li><li>Team management/supervisory skills;</li><li>Coaching and training skills;</li><li>Acts as a role model, leads by example;</li><li>Performance management/evaluation skills;</li><li>Organization & planning skills.</li></ul> <p><strong>11. GENERAL RESPONSIBILITIES:</strong></p><br> <ul><li>Responsible for one's own Health and Safety and that of his/her colleagues in accordance with the Health and Safety Policies & Procedures of the Company;</li><li>Lives the values of TTEOM;</li><li>Promotes open, honest and positive communication;</li><li>Respects each other as well as the cultural diversity within TTEOM;</li><li>Maintains the high standard of TTEOM;</li><li>Promotes and instills cooperation and leadership;</li><li>Shares information and knowledge;</li><li>Takes ownership;</li><li>Undertakes such other duties as may be expected within reason.</li></ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>We are seeking a dynamic and experienced HSE Manager to lead and oversee health, safety, and environmental operations across diverse project sites and consultancy engagements. The ideal candidate will possess a strong foundation in site-based HSE management, coupled with the ability to provide strategic consultancy services to clients, ensuring compliance, risk mitigation, and continuous improvement across all project phases.</p><br>Your role<p><b>Strategic Leadership & Planning</b></p><br><ul><li><p>Develop and implement comprehensive HSE strategies aligned with corporate goals and project-specific requirements.</p><br></li><li><p>Lead the integration of HSE principles into project planning, execution, and delivery.</p><br></li><li><p>Advise senior leadership and clients on HSE risks, regulatory changes, and mitigation strategies.</p><br></li></ul><p><b>Site Operations Management</b></p><br><ul><li><p>Oversee HSE performance across multiple project sites, ensuring adherence to local and international standards.</p><br></li><li><p>Conduct regular site inspections, audits, and risk assessments to identify hazards and enforce corrective actions.</p><br></li><li><p>Monitor contractor and subcontractor compliance with HSE policies and procedures.</p><br></li><li><p>Lead emergency preparedness and response planning, including drills and simulations.</p><br></li></ul><p><b>Consultancy & Client Engagement</b></p><br><ul><li><p>Provide expert HSE consultancy services to clients, including gap analysis, system development, and regulatory compliance support.</p><br></li><li><p>Facilitate workshops and training sessions for clients on HSE best practices, legal obligations, and cultural transformation.</p><br></li><li><p>Prepare high-quality reports, presentations, and recommendations tailored to client needs.</p><br></li></ul><p><b>Compliance & Reporting</b></p><br><ul><li><p>Ensure compliance with ISO 45001, ISO 14001, and other relevant standards and regulations.</p><br></li><li><p>Lead incident investigations, root cause analysis, and implementation of preventive measures.</p><br></li><li><p>Maintain accurate records of incidents, inspections, audits, and corrective actions.</p><br></li><li><p>Track and report HSE KPIs, trends, and performance metrics to internal and external stakeholders.</p><br></li></ul><p><b>Training & Development</b></p><br><ul><li><p>Design and deliver HSE training programs for employees, contractors, and clients.</p><br></li><li><p>Promote a proactive safety culture through engagement, awareness campaigns, and leadership development.</p><br></li><li><p>Mentor junior HSE staff and contribute to talent development within the organization.</p><br></li></ul>About you<p><b>Education & Certifications</b></p><br><ul><li><p>Bachelor’s degree in environmental science, Occupational Health & Safety, Engineering, or related field.</p><br></li><li><p>NEBOSH International Diploma, IOSH Chartered Membership, or equivalent certification required.</p><br></li><li><p>ISO 45001 Lead Auditor certification preferred.</p><br></li></ul><p><b>Professional Experience</b></p><br><ul><li><p>Minimum 13 – 17 years of progressive HSE experience in engineering, construction, or infrastructure sectors.</p><br></li><li><p>Proven experience managing HSE operations on large-scale, complex project sites.</p><br></li><li><p>Demonstrated consultancy experience with client-facing roles in HSE advisory, audits, and system implementation.</p><br></li><li><p>Must have UAE Experience.</p><br></li></ul><p><b>Skills & Competencies</b></p><br><ul><li><p>Deep understanding of HSE legislation, standards, and industry best practices.</p><br></li><li><p>Strong analytical and problem-solving skills with the ability to make data-driven decisions.</p><br></li><li><p>Excellent communication, presentation, and stakeholder engagement abilities.</p><br></li><li><p>Proficiency in HSE management systems, incident reporting tools, and risk assessment methodologies.</p><br></li><li><p>Ability to work collaboratively in multidisciplinary teams and manage multiple priorities.</p><br></li></ul>Rewards & benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation & housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The eBRAIN Lab (https://ebrain4everyone.com) in the Division of Engineering at New York University Abu Dhabi invites applications for a Junior Research Scientist position with a a Bachelor's or Master’s degree with less than 5 years of experience to work in the area of research and development (R&D) of next-generation Edge-AI and Embodied-AI Systems with tiny-LLMs, tiny-VLMs, tiny-VLAs; Agentic-AI systems; and Robust Generative AI targeting hallucination, safety and security issues. Besides robustness, systems should also be optimized for high performance and energy-efficiency to realized efficient Embodied/Edge-AI implementations. A key focus will be on investigating novel methods and their full-system deployment in real-world applications from different fields (like autonomous systems, healthcare, and robotics) with cross-validation.</p><br><br>
<p>Prof. Shafique’s lab has many-years of R&D experience in cross-layer design and optimization for building energy-efficient and robust brain-inspired, autonomous, and cognitive systems and intelligent vision systems, including efficient learning and inference of complex AI/ML algorithms, specialized neural processing hardware and design tools, and ML security, and their applications in resource-constrained Embodied-AI systems (like autonomous vehicles, UAVs/UGVs, Robotics, smart houses/cities, Wearables, and Healthcare). The long-term vision of the eBRAIN lab is on embedding an energy-efficient and secure electronic brain inside modern cyber-physical systems (CPS) and IoT-Edge devices to enable assistive cognitive technologies that care for / serve humanity and the ecosystem in a safe and green way.</p><br><br>
<p>The successful applicants will join and drive a number of fascinating projects on designing, implementing, optimizing, prototyping and testing innovative solutions (software, hardware, or both) for the next-generation embodied-AI, GenAI and Agentic-AI systems, targeting high performance & energy-efficiency, robustness, and trustworthiness. A key focus will be on full-system prototyping, IP generation, patenting, and participating in high-quality publications with other lead researchers of the lab. A special focus will be on highly efficient implementations and prototyping for real-world use-cases, and building TRL-4/5 prototypes and actively optimizing the engineered solutions. The candidates will work in a multidisciplinary environment consisting of PhD-level scientists, research engineers, graduate research students and undergraduate students, to investigate cutting-edge scientific methods and to develop full-system prototypes. The eBRAIN lab offers an excellent working environment with an international team of excellent researchers and engineers, high-tech equipment, and active R&D engagement, thereby providing many development possibilities. The candidates are expected to work in a highly collaborative environment with other lab members and industry collaborators.</p><br><br>
<p><strong>Requirements: </strong></p><br><br>
<p>Applicants should have a Bachelors or Masters in Computer Engineering, Computer Science, Electrical Engineering, or a related field. Extensive and sound knowledge of Robotics, ML, AI, DNN, LLMs/VLMs, Multimodal LLMs, RAG, Agentic frameworks, tinyML, ML frameworks (like PyTorch and Tensorflow), and Prototyping ML systems is required. The candidate should demonstrate a solid experience in practical AI/ML system development, hands-on engineering works on these intelligent systems, and system-level optimizations. Additional knowledge on MLOps, robust/secure computing, Hallucinations and Alignment, privacy-preserving ML, and ML security is highly desirable. Applicants with strong industrial experience, engineering experience, and/or with publications in top ML venues (conferences and journals) are highly preferred. The candidates are also expected to have strong problem-solving, analytical, communication and writing skills as well as high motivation to pursue world-class development, prototyping, and research for practical ML/AI systems.</p><br><br>
<p><strong>Application Procedure:</strong></p><br><br>
<p>The terms of employment for these positions include very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities.</p><br><br>
<p>The preferred starting date is October 2026, based on the processing steps. Applications will be accepted immediately and candidates will be considered until the position is filled. Review of applications will start on 03 Aug 2026, and will continue until the position is filled.</p><br><br>
<p>To be considered, all applicants must submit the following documents, all in PDF format.</p><br><br>
<p>1. A cover letter</p><br><br>
<p>2. Detailed curriculum vitae (CV) with engineering and programming skills, R&D skillset</p><br><br>
<p>3. Full list of professional/industrial experience and scientific publications (if any)</p><br><br>
<p>4. University degrees and transcripts (with grades), or a letter from supervisor/university officials regarding tentative completion date.</p><br><br>
<p>5. 1-page executive summaries of BS and/or MS Theses</p><br><br>
<p>6. 1-page summary of professional experience, future growth plans</p><br><br>
<p>7. 1-page of Engineering and/or R&D accomplishments and interests</p><br><br>
<p>8. 1-page letter of Motivation</p><br><br>
<p>9. At least 2 letters of recommendation with contact information of the referees (can be provided later, if slightly more time is required)</p><br><br>
<p>10. An envisioned workplan over 2 years (can be provided after shortlisting)</p><br><br>
<p>11. Download links for the PDFs of BS and/or MS Theses (if available)</p><br><br>
<p>Please visit our website at https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research.html for instructions and information on how to apply. If you have any questions,</p><br><br>
<p>please email Prof. Muhammad Shafique at muhammad.shafique@nyu.edu.</p><br><br>
<p><strong>About NYU Abu Dhabi</strong></p><br><br>
<p>https://nyuad.nyu.edu/en/</p><br><br>
<p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. </p><br><br>
<p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br>
<p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br>
<p><strong>Working for NYUAD</strong></p><br><br>
<p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority.</p><br><br>
<p> Visit our website for more information on benefits for you and your dependents.</p><br><br>
<p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br>
<p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br>
<p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br>
<p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br>
<p>@WorkAtNYUAD</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’</p><br><br><br>Job <span>Purpose:</span><br><u> Set high expectations which inspire, motivate and challenge <span>pupils</span></u><span>:</span><ul><li>Establish a safe and stimulating environment for pupils, rooted in mutual <span>respect</span></li><li>Set goals that stretch and challenge pupils of all backgrounds, abilities and <span>dispositions</span></li><li>Demonstrate consistently the positive attitudes, values and behaviour which are expected of <span>pupils</span></li></ul><u> Promote positive progress and outcomes with/for pupils <span>through:</span></u><ul><li>Accountability of pupils’ attainment, progress and <span>outcomes</span></li><li>Awareness of pupils’ capabilities and their prior knowledge, and plan teaching to build on <span>these</span></li><li>Guidance of pupils to reflect on the progress they have made and their emerging <span>needs</span></li><li>Knowledge and understanding of how pupils learn and how this impacts on <span>teaching</span></li><li>Encouraging pupils to take a responsible and conscientious attitude to their own work and <span>study</span></li></ul><u> Demonstrate good subject and curriculum knowledge <span>through:</span></u><ul><li>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils’ interest in the subject, and address misunderstandings</li><li>Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship</li></ul><br><br><ul><li>Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher’s specialist <span>subject</span></li><li>If teaching early reading, demonstrate a clear understanding of systematic synthetic <span>phonics</span></li><li>If teaching early mathematics, demonstrate a clear understanding of appropriate teaching <span>strategies</span></li></ul><u> Plan and teach well-structured <span>lessons:</span></u><ul><li>Impart knowledge and develop understanding through effective use of lesson <span>time</span></li><li>Promote a love of learning and pupil’s intellectual <span>curiosity</span></li><li>Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired</li><li>Reflect systematically on the effectiveness of lessons and approaches to <span>teaching</span></li><li>Contribute to the design and provision of an engaging curriculum within the relevant subject <span>area(s)</span></li></ul><u> Adapt teaching to respond to the strengths and needs of all pupils <span>through:</span></u><ul><li>The ability to differentiate appropriately, using approaches which enable pupils to be taught <span>effectively</span></li><li>A sound understanding of how a range of factors can inhibit pupils’ ability to learn, and how best to overcome these</li><li>Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils’ education at different stages of development</li><li>A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them</li></ul><u> Make accurate and productive use of <span>assessment:</span></u><ul><li>Assess the relevant subject and curriculum areas, including statutory assessment <span>requirements</span></li><li>Make use of formative and summative assessment to secure pupils’ <span>progress</span></li><li>Use relevant data to monitor progress, set targets, and plan subsequent <span>lessons</span></li><li>Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback</li></ul><u> Manage behaviour effectively to ensure a good and safe learning <span>environment:</span></u><ul><li>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school’s behaviour policy</li><li>Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly</li></ul><br><br><ul><li>Manage classes effectively, using approaches which are appropriate to pupils’ needs in order to involve and motivate them</li><li>Maintain good relationships with pupils, exercise appropriate authority, and act decisively when <span>necessary</span></li></ul>Key <span>Accountabilities:</span><ul><li>Represent areas of knowledge, understanding and skills to <span>students</span></li><li>Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion</li><li>Engage and motivate students to achieve at levels that are beyond their expectations and previous limits</li><li>Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning</li><li>Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels</li><li>Plan lessons taking full account of students’ individual learning needs, as well as their individual learning styles, preferences and capabilities</li><li>Encourage and enable all students to become effective, confident and independent life-long <span>learners</span></li><li>Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school</li><li>Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum</li><li>Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment</li><li>Communicate open and professionally with parents on a regular basis about the attainment and progress of their child</li><li>Maintain high levels of confidentiality when speaking to parents and external <span>parties.</span></li><li>Model good practice of academic <span>practices</span></li><li>Contribute actively to department discussions in academic <span>meetings</span></li><li>Contribute to and plan after-school activities as <span>required</span></li><li>Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc.</li><li><span>Other</span> <span>responsibilities</span> <span>as</span> <span>reasonably</span> <span>requested</span></li></ul><br><br><span>Teaching</span><ul><li>Plan and prepare schemes of work and complete planning <span>documentation</span></li><li>Teach with consistent effectiveness the students in her/his classes, taking full account of all students’ individual educational needs</li><li>Set and mark work to be carried out by the students in school, online, at home and elsewhere as <span>appropriate</span></li><li>Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters</li><li>Make records of and reports on the personal and social needs of <span>students</span></li><li>Take part as appropriate in whole school development and share and promote best <span>practice</span></li></ul><br><span>Assessment,</span> <span>recording</span> <span>and</span> <span>reporting</span><ul><li>Assess, record and report on the development, progress and attainment of the students in her/his classes</li><li>Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students</li><li>Guide students to set targets to improve on their previous ‘best’ and give regular feedback to students to support next steps in learning</li></ul><br><span>Continuing</span> <span>Professional</span> <span>Development</span><ul><li>Keep under review her/his methods of teaching and programmes of <span>work</span></li><li>Be pro-active and take accountability for own <span>development</span></li><li>Participate in arrangements for her/his further training and professional development as a <span>teacher</span></li></ul><span>Curriculum</span> <span>Development</span><ul><li>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements</li><li>Take responsibility for specific <span>subjects</span></li><li>To embed UAE heritage and culture within the <span>curriculum</span></li></ul><br><br><span>Position</span> <span>Requirements:</span><p><b>Education: </b>Bachelor degree in education or any other degree with PGCE or diploma in education</p><br><br><p><b>Experience: </b>2 years of teaching in a school <b><span>Competencies:</span></b></p><br><br><ul><li><span>Outstanding</span> <span>performance</span> <span>and</span> <span>teaching</span> <span>experience</span> <span>in</span> <span>American/</span> <span>International</span> <span>schools.</span></li><li><span>Strong</span> <span>knowledge</span> <span>and</span> <span>experience</span> <span>of</span> <span>international/American</span> <span>curriculum</span></li><li>Excellent communication skills and command of the English language, in spoken and written <span>form</span></li><li>A collaborative team-player with excellent personal <span>skills.</span></li><li>Classroom and behavior <span>management</span></li></ul><span>Attributes:</span><ul><li>Collaborative team player, inspirational speaker, empathetic <span>listener</span></li><li>Integrity and <span>confidentiality</span></li><li><span>Internationally</span> <span>minded</span></li><li>Emotional <span>intelligence</span></li><li><span>Intercultural</span> <span>awareness,</span> <span>creative</span></li><li>Online and classroom teaching <span>experience</span></li><li>Flexible and a can-do <span>attitude</span></li></ul><br><p>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.</p><br><br><p>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description</p><br><br><p>Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms (with renovation about to start we are operating 804 rooms currently) and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, and Thai cuisine amongst others. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.<br>JOB SUMMARY<br>Provides strategic and operational leadership for all Banquet and Outside Catering operations, ensuring the flawless planning and execution of meetings, conferences, weddings, social events, exhibitions, high-profile functions and off-site catering experiences. The position has full accountability for service delivery, guest and client satisfaction, financial performance, workforce planning, operational readiness, asset and logistics control, food safety, legal and brand compliance, and the development of a high-performing leadership team. Works in close partnership with Events Planning, Events Booking Center, Culinary, Stewarding, Engineering, Security, Finance, Procurement and other hotel functions to maximize revenue, productivity, quality and reputation while protecting the hotel’s assets and standards.<br>CANDIDATE PROFILE <br>A Full Time senior leadership position based at JW Marriott Marquis Dubai.<br>Operational responsibility for Banquet Operations and Outside Catering Operations across all event spaces and approved off-site venues.<br>Number of Direct Reports<br>- includes Assistant Directors, Senior Banquet Managers, Banquet Managers, Outside Catering Managers and other leadership positions as determined by the organizational structure<br>Titles of Direct Reports<br>- Assistant Directors, Senior Banquet Managers, Banquet Managers, Outside Catering Managers and below, as applicable.<br>Responsible for leading large, complex and simultaneous events requiring extensive cross-functional coordination, logistics and manpower deployment.<br>Responsible for the operational execution and delivery of banquet and outside catering business contributing significantly to the hotel's Food & Beverage and Events revenue performance.<br>Direct impact on GuestVoice, Event Satisfaction, operational profitability, productivity, brand reputation and client retention.<br>Leads large-scale operational teams and workforce deployment supporting hotel-based and off-site events.<br>Contributes to the achievement of annual hotel financial, operational, associate engagement and guest satisfaction objectives through operational excellence and leadership.<br>Education and Experience<br>• Minimum 10 years of progressive experience in Banquet, Catering, Food & Beverage or Event Operations within luxury or five-star hotels, with at least 4 years in a senior leadership capacity.<br>Proven experience leading high-volume banquet operations and complex outside catering events, including large-scale conferences, weddings, VIP functions, exhibitions and high-profile social or corporate events.<br>Demonstrated accountability for departmental budgets, payroll, productivity, cost control, guest satisfaction, talent management and operational performance.<br>Strong record of leading multi-cultural teams, developing managers and implementing sustainable operating standards in a demanding luxury hospitality environment.<br>Previous UAE or GCC luxury hospitality experience is preferred.<br>Previous experience within Marriott International luxury or premium brands is preferred.<br>Education or Certification <br>Bachelor’s degree from an accredited university in Hospitality Management, Hotel and Restaurant Management, Food Service Management, Business Administration, Events Management or a related major; equivalent senior-level operational experience may be considered.<br>Recognized Food Safety / HACCP certification or equivalent is required or must be obtained in accordance with local and company requirements.<br>Additional certifications in occupational health and safety, responsible beverage service, first aid, project management or event operations are advantageous.<br>Knowledge, Skills and Attributes <br>Comprehensive knowledge of banquet service, outside catering logistics, event setup, service sequencing, equipment deployment, temporary event infrastructure and luxury service standards.<br>Advanced financial and commercial acumen with the ability to interpret budgets, forecasts, labour reports, productivity metrics, event profitability, cost of sales and operational KPIs.<br>Strong knowledge of local legal, licensing, food safety, health and safety, alcohol service, transport, security and venue requirements relevant to hotel and outside catering operations.<br>High level of proficiency in hotel and event-management systems, point-of-sale systems, Microsoft Office applications and operational reporting tools.<br>Excellent written and verbal English communication skills; additional languages are an advantage.<br>Demonstrated executive presence, sound judgment, resilience, organization, negotiation, conflict resolution and decision-making ability.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Provides overall strategic direction and daily leadership for Banquet and Outside Catering Operations, translating hotel objectives into clear operational priorities, standards and measurable results.<br>Owns the end-to-end operational execution of all banquet and outside catering events from final operational handover through setup, service, breakdown, reconciliation and post-event review.<br>Ensures every event is executed in accordance with signed agreements, Banquet Event Orders, floor plans, function sheets, service standards, guest preferences and approved operational requirements.<br>Leads operational readiness meetings for major, complex, VIP and high-risk events and confirms accountability, timing, manpower, equipment, culinary, engineering, security, transportation and contingency requirements.<br>Oversees simultaneous events across multiple venues and makes real-time deployment decisions to protect service quality, timing and guest experience.<br>Establishes, reviews and continuously improves banquet and outside catering operating procedures, service sequences, checklists, deployment standards and quality controls.<br>Maintains visible leadership presence during peak periods, major events and critical service moments and intervenes decisively when service, safety or execution is at risk.<br>Sets the service culture for the department and ensures leaders and associates consistently deliver JW Marriott luxury standards and personalized guest experiences.<br>Builds strong relationships with event organizers, wedding couples, corporate clients, VIP representatives and key decision makers and serves as the senior operational contact for high-profile functions.<br>Reviews guest and client feedback, GuestVoice results, event debriefs and service recovery cases; identifies root causes and implements corrective actions to improve performance.<br>Personally oversees the resolution of significant guest or client concerns and ensures timely, professional and commercially sound service recovery.<br>Partners closely with Events Planning and the Events Booking Center to ensure complete, accurate and operationally realistic handovers before events enter execution.<br>Challenges unclear, incomplete or operationally impractical event requirements before execution and ensures changes are documented, communicated and approved.<br>Supports the commercial team with operational expertise during site inspections, complex proposals, tastings, major account presentations and high-value event negotiations when required.<br>Partners with Events Sales, Event Planning, Revenue Strategy and Food & Beverage leadership to optimize event space utilization, maximize catering contribution and support achievement of annual revenue objectives.<br>Reviews business trends, operational demand patterns and market opportunities and recommends operational strategies that support revenue growth and profitability.<br>Identifies operational upselling opportunities and works with Events, Culinary and Finance to maximize event revenue while protecting guest value and delivery feasibility.<br>Owns departmental financial performance against budget and forecast, including labour, overtime, casual manpower, operating supplies, equipment hire, transportation, breakage and other controllable expenses.<br>Reviews event-level profitability and departmental cost drivers and takes corrective action where labour deployment, rentals, logistics or operating practices are reducing margins.<br>Establishes productivity standards and manpower models that align staffing with event complexity, guest count, service style, setup requirements and business volume.<br>Approves staffing plans and deployment for major events and ensures optimal use of permanent associates, casual labour, agency staff and cross-departmental support.<br>Works with Finance and Human Resources to monitor payroll, overtime, attendance, leave planning, vacancies, turnover and workforce efficiency.<br>Develops annual operating budgets, forecasts, capital requirements and operational plans for Banquet and Outside Catering Operations in partnership with the relevant hotel leaders.<br>Maintains effective inventory and asset controls for banquet furniture, linen, china, glassware, silverware, service equipment, mobile bars, outside catering equipment and other departmental assets.<br>Ensures appropriate par levels, storage standards, preventive maintenance, issue controls, loss prevention and replacement planning are in place for all operational equipment.<br>Leads the planning and control of outside catering logistics, including site inspections, loading plans, transportation, equipment movement, temporary kitchens, utilities, power, refrigeration, waste, stewarding, service stations, staff facilities and return-to-hotel procedures.<br>Ensures off-site venues are operationally assessed before commitment and that risks relating to access, capacity, weather, power, water, food holding, sanitation, emergency response and guest flow are identified and mitigated.<br>Coordinates all necessary permits, approvals, venue requirements and internal authorizations for outside catering operations in partnership with Security, Engineering, Culinary and other stakeholders.<br>Develops robust contingency plans for weather disruption, equipment failure, transport delays, utility interruption, manpower shortages, guest-count changes and other operational risks.<br>Ensures the safe transportation, handling, storage, temperature control and service of food and beverage for all outside catering functions in line with HACCP, local regulations and Marriott requirements.<br>Ensures alcohol service is controlled and compliant with applicable laws, licensing conditions, company policy and responsible service requirements.<br>Maintains strict compliance with food safety, sanitation, occupational health and safety, fire and life safety, security, loss prevention and environmental requirements.<br>Conducts regular operational audits, venue inspections, safety reviews and standards checks and ensures corrective actions are completed within agreed timelines.<br>Partners with Culinary leadership to ensure menu execution, food quality, timing, presentation, replenishment and service logistics meet the agreed event experience.<br>Partners with Stewarding to ensure sufficient clean equipment, dishwashing capacity, waste handling, sanitation and equipment turnaround for all events.<br>Partners with Engineering and IT on power, lighting, audiovisual interfaces, temporary infrastructure, equipment reliability and event-critical technical requirements.<br>Partners with Security and Loss Prevention on VIP movements, crowd flow, restricted areas, emergency procedures, cash or valuable-item controls and outside venue risk management.<br>Partners with Procurement and approved suppliers to ensure rental equipment, outsourced services and third-party support meet quality, safety, timing and cost expectations.<br>Evaluates supplier and contractor performance and escalates recurring service, safety, quality or commercial issues through the appropriate channels.<br>Leads departmental recruitment planning, selection and onboarding in partnership with Human Resources to maintain the leadership and operational capability required by business levels.<br>Builds a strong leadership bench by coaching Assistant Directors, Senior Managers and Managers, setting clear accountability and creating development and succession plans.<br>Sets individual and team performance expectations, conducts regular performance discussions, recognizes strong performance and addresses underperformance promptly and consistently.<br>Creates and maintains a structured training framework covering luxury service, technical banquet skills, outside catering logistics, safety, food hygiene, leadership and event-specific execution.<br>Promotes associate engagement, inclusion, teamwork and accountability and ensures concerns are handled fairly, confidentially and in accordance with company policy.<br>Leads daily and weekly operational meetings as required and communicates business levels, priorities, risks, guest intelligence, financial focus and departmental performance clearly to the team.<br>Uses data and operational reporting to track service quality, guest satisfaction, labour productivity, event profitability, breakage, equipment loss, overtime, training, safety incidents and other key performance indicators.<br>Presents operational performance, risks, major event readiness and improvement priorities to senior hotel leadership and recommends actions supported by clear operational and financial rationale.<br>Leverages emerging event technologies, digital planning platforms, event applications, operational dashboards and analytics tools to improve planning accuracy, communication, guest engagement and execution efficiency.<br>Evaluates operational technology opportunities and supports the implementation of solutions that improve productivity, service consistency and decision-making.<br>Drives innovation in event operations, service delivery, technology, equipment, workflow and manpower deployment to improve efficiency, consistency and guest experience.<br>Champions sustainable event practices including waste reduction, responsible sourcing, circular-use initiatives, food waste control, recycling, efficient energy and water utilization and environmentally responsible event operations in alignment with Marriott sustainability objectives and hotel priorities.<br>Protects the reputation of JW Marriott Marquis Dubai by ensuring all hotel and outside catering events represent the brand professionally in service, presentation, conduct and execution.<br>Acts as the senior operational authority for Banquet and Outside Catering matters and makes timely decisions during critical incidents, service failures or operational disruptions.<br>Assumes additional leadership responsibilities within Events and Food & Beverage operations when required and supports hotel-wide priorities, major activations and special projects.<br>Ensures departmental documentation, licenses, training records, operational records, event files, incident reports and audit evidence are accurate, current and available as required.<br>Maintains confidentiality of guest, client, associate, commercial and proprietary information at all times.<br>Performs other reasonable duties and responsibilities assigned by senior hotel management consistent with the scope and seniority of the position.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatm</span> </div>