Radiographer Jobs - Dubai UAE
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient’s bystanders all the time, every time.</p><p><strong>Responsibilities</strong></p><p><strong>DOH-SOP-NP-V1 2022 - Nursing Scope of Practice.pdf</strong></p><p><strong><u>Assistant Nurse/Midwife will: </u></strong></p><ul><li><p>Under the supervision of the Registered Nurse / Registered Midwife, contribute to the overall planning and delivery of nursing/midwifery care for patients ensuring a patient cantered approach to care. </p></li><li><p>Under the direction of the Registered Nurse/ Registered Midwife, assist in the activities of daily living for patients in accordance with the patient care plan e.g. distribution of patient meals and assisting patients with hygiene needs. </p></li><li><p>Maintain a high standard of nursing/midwifery care for patients, working within evidence-based guidelines and unit specific competencies.</p></li><li><p>Demonstrate service excellence and act as a patient advocate to support the patients’ dignity and rights at all times. </p></li><li><p>Ensure the Registered Nurse/ Registered Midwife is informed of vital sign observations and care provided for patients and document appropriately.</p></li><li><p>Observe and report changes in the patient’s condition and reactions to different aspects of care to a Registered Nurse/Registered Midwife immediately.</p></li><li><p>Respond to emergencies according to the organization’s policies and procedures</p></li><li><p>Facilitate post discharge clinic visits and/or tests as required including scheduling follow-up and referral appointments</p></li><li><p>Help arrange patient transportation as required.</p></li><li><p>Maintain flow of documents for scanning if needed.</p></li><li><p>Provide direct patient care according to the therapeutic plan and individual patient needs as directed by the patient care plan under supervision of a Registered Nurse/ Registered Midwife. </p></li><li><p>Provide appropriate information to assist the Registered Nurse/ Registered Midwife, in the preparation and maintenance of an effective patient care plan. </p></li><li><p>Record in the patient’s official record a detailed report of care given which reflects the therapeutic plan and specific aspects of the patient care plan under direction of Registered Nurse/ Registered Midwife. </p></li><li><p>Reinforce instructions given to the patient by the physician and Registered Nurse/ Registered Midwife, and refers new needs for instruction to the Registered Nurse/ Registered Midwife. </p></li><li><p>Initiate emergency assistance as per policies and procedures<strong> </strong>and perform Basic Life Support as per regulatory requirements and scope.</p></li><li><p>Perform other duties as assigned by the Registered Nurse/ Registered Midwife, and within the scope of practice </p></li><li><p>Ask questions when in doubt for clarification by the Registered Nurse/ Registered Midwife.</p></li><li><p>Escalate to and seek expert advice from colleagues when unable to or not competent to undertake required care.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential: </strong><em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as an assistant nurse/assistant midwife in the relevant regulatory health authority with all the qualification and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary </p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of an inter-professional team</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul><p></p></section>
<p>Job Title: Veterinary Clinic Manager</p><p>Location: Single-location clinic</p><p>Employment Type: Full-time</p><p>About the Role:<br>We are seeking an experienced, hands-on Veterinary Clinic Manager to lead the operations of our single-location practice. This role oversees day-to-day clinic management, staff leadership, scheduling and workflow, inventory and facilities, basic financial/operational performance, and client experience. You will partner closely with the veterinarian(s) to ensure high-quality patient care, efficient operations, and a positive, professional environment for clients and the team.</p><p>Key Responsibilities:</p><ul><li><p>Operations Management</p><ul><li><p>Oversee all day-to-day clinic activities, ensuring smooth patient flow, timely appointments, and operational efficiency.</p></li><li><p>Manage the clinic schedule, including appointments, surgeries, and staff assignments.</p></li><li><p>Maintain clinic standards for cleanliness, safety, and regulatory compliance (OSHA, biosecurity, controlled substances protocols as applicable).</p></li><li><p>Oversee inventory management: ordering, receiving, stock rotation, cost control, and vendor relationships.</p></li><li><p>Ensure reliable function and maintenance of medical and office equipment; coordinate repairs and service.</p></li></ul></li><li><p>Staff Leadership and HR</p><ul><li><p>Lead, coach, and develop reception, technician/assistant, kennel, and support staff; support DVM(s) in fostering a collaborative care team.</p></li><li><p>Handle recruiting, onboarding, training, scheduling, and performance management.</p></li><li><p>Conduct team meetings, reinforce protocols/SOPs, and cultivate a culture of accountability, compassion, and continuous improvement.</p></li><li><p>Manage timekeeping and coordinate payroll inputs; ensure adequate staffing coverage.</p></li></ul></li><li><p>Client Experience and Relationship Management</p><ul><li><p>Ensure an exceptional client experience from check-in to discharge, including communication, education, and follow-up.</p></li><li><p>Address client concerns and escalations professionally; resolve issues and maintain high satisfaction.</p></li><li><p>Support community outreach, reviews/reputation management, client reminders, and retention initiatives.</p></li></ul></li><li><p>Financial and Performance Management</p><ul><li><p>Monitor key performance indicators (KPIs): revenue, average transaction value, doctor productivity, appointment utilization, inventory costs, and client retention.</p></li><li><p>Assist with budgeting, forecasting, and expense control; review invoices and approve routine purchases.</p></li><li><p>Implement efficiency improvements and best practices to meet performance goals for the location.</p></li></ul></li><li><p>Medical Support (Non-clinical oversight)</p><ul><li><p>Coordinate with veterinarians to align staffing, protocols, and resources to support high-quality medical care.</p></li><li><p>Ensure medical records accuracy, compliance, and timely documentation workflows.</p></li><li><p>Support controlled substance log procedures and compliance in partnership with the DVM in charge (where applicable).</p></li></ul></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li><p>3+ years of veterinary practice management or medical office management experience; CVPM or similar credential a plus.</p></li><li><p>Strong people leadership skills with experience supervising multi-role teams.</p></li><li><p>Solid understanding of veterinary practice operations, scheduling, client service, and inventory management.</p></li><li><p>Proficiency with practice management software, digital scheduling, and Microsoft/Google office tools.</p></li><li><p>Excellent communication, problem-solving, and conflict-resolution skills.</p></li><li><p>Highly organized, detail-oriented, and comfortable balancing administrative duties with on-the-floor support.</p></li><li><p>Knowledge of regulatory compliance relevant to veterinary practices preferred.</p></li></ul><p>Schedule:</p><ul><li><p>Full-time; may require early mornings, evenings, or occasional weekends to support clinic operations.</p></li></ul><p>Success Indicators:</p><ul><li><p>Consistent on-time schedule adherence and efficient patient flow.</p></li><li><p>High client satisfaction and retention; effective resolution of client issues.</p></li><li><p>Positive staff engagement, low turnover, and adherence to SOPs.</p></li><li><p>Achievement of location performance targets (revenue, utilization, cost control).</p></li><li><p>Accurate inventory levels and reduced waste/shrink.</p></li><li><p>Compliance with safety and regulatory standards.</p></li></ul><br>
<p>A leading healthcare provider in UAE is expanding its perioperative and critical care services and is seeking a qualified <strong>Consultant Anesthesiologist</strong> to join its multidisciplinary clinical team. The position focuses on delivering safe, evidence-based anesthesia services across a wide range of surgical specialties within a modern tertiary healthcare environment.</p><p>This role offers an excellent opportunity to work alongside internationally trained surgeons, intensivists, and perioperative specialists while utilizing advanced anesthesia technologies and patient safety protocols.</p><p>Role Overview</p><ul><li><p><strong>Position:</strong> Consultant Anesthesiologist</p></li><li><p><strong>Location:</strong> UAE </p></li><li><p><strong>Healthcare Setting:</strong> Multispecialty Hospital</p></li><li><p><strong>Experience Required:</strong> Minimum 3+ years post specialist or board certification</p></li><li><p><strong>Practice Model:</strong> Operating theatres, procedural sedation, critical care support, and perioperative medicine</p></li></ul><p>The successful candidate will provide comprehensive anesthesia care before, during, and after surgical procedures while ensuring optimal patient safety and excellent clinical outcomes.</p><p>Qualifications & Board Recognition</p><p>Applications are welcome from physicians holding recognised specialist qualifications such as:</p><ul><li><p>American Board of Anesthesiology</p></li><li><p>UK CCT / FRCA</p></li><li><p>Royal College Certification (Canada)</p></li><li><p>Australian Fellowship (FANZCA)</p></li><li><p>Arab Board</p></li><li><p>MD, DNB, DrNB, FCPS, or equivalent recognised specialist qualification</p></li></ul><p>Candidates should meet eligibility requirements for the relevant Saudi licensing authority. Licensing guidance and support will be provided.</p><p>Key Responsibilities – Anesthesiology</p><ul><li><p>Conduct comprehensive pre-anesthetic evaluations and perioperative risk assessments.</p></li><li><p>Develop individualized anesthesia plans based on patient condition and surgical requirements.</p></li><li><p>Administer general, regional, and monitored anesthesia care using evidence-based clinical practices.</p></li><li><p>Continuously monitor patients during procedures and manage physiological stability.</p></li><li><p>Provide postoperative pain management and recovery care.</p></li><li><p>Support airway management and emergency resuscitation when required.</p></li><li><p>Collaborate with surgeons, intensivists, nursing teams, and allied healthcare professionals to optimize patient outcomes.</p></li><li><p>Participate in intensive care and trauma management when clinically indicated.</p></li><li><p>Maintain accurate electronic medical records and anesthesia documentation.</p></li><li><p>Participate in clinical governance, quality improvement initiatives, and patient safety programs.</p></li><li><p>Ensure compliance with national healthcare regulations, ethical standards, and hospital policies.</p></li></ul><p>Compensation & Benefits</p><ul><li><p>Competitive tax-free physician salary</p></li><li><p>Performance-based incentives</p></li><li><p>Housing allowance or accommodation support</p></li><li><p>Comprehensive family medical insurance</p></li><li><p>Annual return flight tickets</p></li><li><p>Professional indemnity and malpractice coverage</p></li><li><p>Continuing Medical Education (CME) support</p></li><li><p>Career development opportunities within a leading healthcare organization</p></li></ul><p>Licensing & Relocation Support</p><ul><li><p>Structured professional licensing assistance</p></li><li><p>Credential verification and documentation support</p></li><li><p>Visa processing assistance</p></li><li><p>Relocation support for physician and family</p></li></ul><p>A dedicated onboarding framework ensures a smooth transition into clinical practice, enabling physicians to deliver exceptional perioperative care while advancing their careers within a leading healthcare network.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Board Recognition</p><p>Applications are welcome from physicians holding recognised specialist qualifications such as:</p><ul><li><p>American Board of Anesthesiology</p></li><li><p>UK CCT / FRCA</p></li><li><p>Royal College Certification (Canada)</p></li><li><p>Australian Fellowship (FANZCA)</p></li><li><p>Arab Board</p></li><li><p>MD, DNB, DrNB, FCPS, or equivalent recognised specialist qualification</p></li></ul><p>Candidates should meet eligibility requirements for the relevant UAE licensing authority. Licensing guidance and support will be provided.</p>
<ul><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li><li><p>Competent with all the mandatory and unit specific competencies supported and assigned on the Elsevier platform to ensure adherence to evidence Based practices.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department.</p></li><li><p>Participate in ongoing programs and certification to support professional growth and maintain clinical competency.</p></li><li><p>Comply with unit Scope of Service.</p></li><li><p>Demonstrate on understanding & Utilization of evidence-based health care.</p></li><li><p>Performs nursing care for patient who visit Primary Care department in an environment that optimizes patient safety and reduces the likelihood of health care errors.</p></li><li><p>Must have excellent observation skills, able to think critically and to make quick and effective decisions.</p></li><li><p>Able to function efficiently in patients care within the assigned clinic and relieve other nursing units in the hospital if necessary.</p></li><li><p>Complete care & safety of patients in the assigned clinic.</p></li><li><p>Organization of assigned duties.</p></li><li><p>Accurately monitor & record patient’s condition.</p></li><li><p>Ensures investigation reports are available for consultation if applicable.</p></li><li><p>Perform assessment and reassessments on patient as per assessment policy.</p></li><li><p>Perform patient care responsibilities considering needs specific to the standard of care for patient’s age.</p></li><li><p>Report any abnormality in a patient’s condition immediately to the medical staff and escalate as and when required.</p></li><li><p>Preparation of patient for Emergency surgeries.</p></li><li><p>Competent in all aspects of nursing care.</p></li><li><p>Document on patient record as per current standards and policies.</p></li><li><p>Assist physician with procedures and performs services requiring technical and manual skills.</p></li><li><p>Perform routine and advanced nursing procedures / Skills.</p></li><li><p>Able to perform but not limited to:</p></li></ul><p> ECG</p><p> Insertion of IV Cannula</p><p> Initial Screening: Vital Signs</p><p> Sign in, Time out and Sign out Verification</p><p> Focused Physical Examination</p><ul><li><p>Able to assist with procedures like:</p></li></ul><p> Suturing</p><p> Foreign body removal</p><p> Incision & drainage</p><p> PAP smear</p><p> High vaginal swab</p><p> Wound dressing</p><p> Suture Removal</p><ul><li><p>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments and On call when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p></li></ul>
<p>We are looking for a Female Aesthetic Doctor with a valid DHA license to join our medical team in Dubai on a part-time basis. Opportunity to also become a trainer during our aesthetic medicine masterclasses in Dubai.</p><p></p><p>Requirements:</p><ul><li><p>Valid DHA license / eligibility</p></li><li><p>Previous experience in aesthetic medicine</p></li><li><p>Excellent injection skills and strong aesthetic sense</p></li><li><p>Professional, reliable and patient-oriented</p></li><li><p>Good command of English</p></li><li><p>Available to work part-time in Dubai</p></li><li><p>Portfolio of previous aesthetic treatments is required</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Lip fillers and lip augmentation</p></li><li><p>Non-surgical rhinoplasty (nose filler)</p></li><li><p>Jawline and facial contouring</p></li><li><p>Botulinum toxin treatments</p></li><li><p>Skin rejuvenation and injectable treatments</p></li><li><p>Experience with aesthetic medical devices and technologies</p></li></ul>
<p>We are looking for a Female Aesthetic Doctor with a valid DHA license to join our medical team in Dubai on a part-time basis. Opportunity to also become a trainer during our aesthetic medicine masterclasses in Dubai.</p><p></p><p>Requirements:</p><ul><li><p>Valid DHA license / eligibility</p></li><li><p>Previous experience in aesthetic medicine</p></li><li><p>Excellent injection skills and strong aesthetic sense</p></li><li><p>Professional, reliable and patient-oriented</p></li><li><p>Good command of English</p></li><li><p>Available to work part-time in Dubai</p></li><li><p>Portfolio of previous aesthetic treatments is required</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Lip fillers and lip augmentation</p></li><li><p>Non-surgical rhinoplasty (nose filler)</p></li><li><p>Jawline and facial contouring</p></li><li><p>Botulinum toxin treatments</p></li><li><p>Skin rejuvenation and injectable treatments</p></li><li><p>Experience with aesthetic medical devices and technologies</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary. </p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs. </p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols. </p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. </p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services. </p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Strong interpersonal, verbal and written communication skills. - Proficient.</p></li><li><p>Strong analytical and problem-solving skills. - Proficient.</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential. - Proficient.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality. - Proficient.</p></li><li><p>Proficiency in MS Office.- Proficient.</p></li></ul><br>
<ul><li><p>Hospital Administration Management</p><ul><li><p>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.</p></li><li><p>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.</p></li><li><p>Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.</p></li><li><p>Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.</p></li><li><p>Champion digital transformation, automation initiatives, and operational excellence across the hospital.</p></li><li><p>Prepare operational reports, dashboards, and performance updates for senior management.</p><br></li></ul><p>Revenue Cycle Management, Billing & Insurance </p><ul><li><p>Oversee the complete Revenue Cycle Management (RCM) process.</p></li><li><p>Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services.</p></li><li><p>Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements.</p></li><li><p>Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities.</p></li><li><p>Monitor claim rejection trends and implement corrective measures to improve collection efficiency.</p></li><li><p>Monitor daily revenue collections and ensure achievement of revenue targets.</p></li><li><p>Review monthly revenue projections and analyze financial performance.</p></li><li><p>Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports.</p><br></li></ul><p>Medical Records Management </p><ul><li><p>Supervise the Medical Records Department (MRD) and ensure the accuracy, confidentiality, and completeness of patient records.</p></li><li><p>Ensure effective data management processes and compliance with medical record standards.</p></li><li><p>Monitor MRD KPIs and implement corrective actions where required.</p></li><li><p>Ensure timely submission of DHA Statistical Reports, DARS reports, and other regulatory submissions.</p></li><li><p>Operational Resource Management (Should this team report to him?) No</p></li><li><p>Oversee hospital scheduling processes to maximize utilization of doctors, staff, facilities, and operational resources.</p></li><li><p>Supervise Operation Theatre (OT) scheduling, utilization, and resource optimization.</p></li><li><p>Coordinate OT activities with surgeons, nursing teams, and other departments to maximize efficiency.</p><br></li><li><p>Clinical Systems & Information Management</p></li><li><p>Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR).</p></li><li><p>Coordinate with departments for HIS service additions, billing configuration, pricing updates, and operational support.</p></li><li><p>Ensure accurate implementation of services, tariffs, and pricing within hospital systems.</p></li><li><p>Collaborate with IT and Operations on system enhancements, upgrades, and digital initiatives.</p></li><li><p>Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis, and operational bottlenecks.</p></li><li><p>Analyze and interpret operational and financial data to support business decisions.</p><br></li><li><p>Human Resources Coordination</p></li><li><p>Provide operational HR support at the hospital level.</p></li><li><p>Coordinate employee onboarding, joining formalities, system access, and operational readiness.</p></li><li><p>Supervise attendance management across departments.</p></li><li><p>Prepare OT staff overtime calculations and caregiver deployment/utilization reports.</p></li><li><p>Coordinate workforce planning, staffing requirements, employee performance matters, and operational manpower requirements with HR.</p></li><li><p>Finance Coordination</p></li><li><p>Provide operational support to the Finance Department.</p></li><li><p>Monitor daily cash collections, cash flow, and petty cash management.</p></li><li><p>Prepare doctor revenue-sharing, contractual payments, and incentive calculations in accordance with contractual agreements.</p></li><li><p>Generate monthly incentive reports for doctors, PR staff, and contracted personnel.</p></li><li><p>Coordinate with Finance to ensure timely payment processing, reconciliations, and financial reporting.</p><br></li><li><p>Compliance & Quality Assurance</p></li><li><p>Ensure compliance with UAE healthcare regulations, DHA, DOH, MOHAP requirements, accreditation standards, and hospital policies.</p></li><li><p>Conduct regular audits of administrative processes, medical records, billing, and operational functions.</p></li><li><p>Monitor departmental KPIs and operational performance indicators.</p></li><li><p>Lead quality improvement initiatives that enhance operational efficiency, patient safety, compliance, and patient satisfaction.</p></li></ul><p>Identify operational risks and implement corrective and preventive actions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in healthcare administration, Business Administration, or related field.</p></li><li><p>Master’s degree preferred. </p></li></ul><p>Additional certification relevant areas - desirable</p>
Job Summary<br><br>We are seeking an experienced Consultant PICU Specialist to join a leading tertiary healthcare institution in Saudi Arabia. The successful candidate will provide specialized intensive care management for critically ill infants, children, and adolescents within a state-of-the-art Pediatric Intensive Care Unit.<br><br>This role is ideal for internationally trained and European-based physicians seeking to work within advanced healthcare systems offering excellent career growth and competitive tax-free remuneration.<br><br>Key Responsibilities<br><br>Diagnose and manage critically ill pediatric patients in the PICU. Provide advanced life support and critical care management for neonates, infants, children, and adolescents. Perform and supervise pediatric critical care procedures including intubation, central venous access, arterial lines, and ventilator management. Coordinate multidisciplinary care with pediatric subspecialists, surgeons, anesthesiologists, and nursing teams. Respond to pediatric emergencies and rapid response situations. Develop individualized treatment and care plans based on evidence-based medical practices. Supervise junior physicians, residents, and PICU staff. Maintain accurate patient documentation and medical records. Participate in clinical governance, quality improvement, and continuing medical education activities.<br><br>Requirements<br><br>MBBS / Medical Degree with specialization in Pediatrics and Pediatric Critical Care Medicine. Board Certification / CCT / Fellowship / European Board / American Board or equivalent recognized qualification. Minimum 5 years of Consultant-level PICU experience. Experience in tertiary or internationally accredited hospitals preferred. Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing. Strong communication, leadership, and teamwork skills.<br><br>Preferred Qualifications<br><br>UK CCT, Irish, European, Australian, Canadian, or American Board Certification. Expertise in pediatric ventilation, sedation, and advanced critical care procedures. Experience in high-acuity PICU settings.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and transportation allowance. Family benefits (where applicable). Medical insurance and annual leave. Annual airfare allowance. CME and professional development support. Opportunity to work in modern tertiary-care hospitals with advanced PICU facilities.<br><br>European-trained and internationally qualified consultants are encouraged to apply.
We are seeking an exceptionally organized, empathetic, and strategic Practice Manager to oversee the complete operational, administrative, and clinical success of our veterinary clinic. The ideal candidate is a Senior Veterinarian who wishes to transition into practice leadership—splitting time across clinic operations, team leadership, and clinical practice. However, we also strongly encourage applications from Non-Veterinary Practice Managers with an extensive, proven track record of managing high-performing veterinary clinics or animal hospitals.<br>In this pivotal role, you will be the driving force behind our clinic’s day-to-day excellence, client satisfaction, financial health, and team culture.<br>Key Responsibilities<br>1. Practice Operations & Administration Oversee all daily clinic operations, ensuring seamless workflows across front desk, consultation, surgical, and post-care departments. Establish, standardize, and enforce Standard Operating Procedures (SOPs) for medical records, inventory management, billing, and safety protocols. Manage vendor relationships, inventory control, and pharmaceutical purchasing to minimize waste and optimize profitability. Oversee clinic compliance with local veterinary regulations, radiation safety, controlled substance logs, and health and safety standards.<br>2. Team Leadership & HR Management Recruit, onboard, train, and mentor veterinary nurses, receptionists, support staff, and associate vets. Foster a positive, collaborative, and inclusive workplace culture centered around high medical standards and employee well-being. Manage staff scheduling, performance reviews, dispute resolution, payroll administration, and continuous professional development (CPD) plans.<br>3. Client Experience & Community Relationships Drive exceptional client satisfaction by ensuring every client and pet receives compassionate, transparent, and prompt care. Handle complex client feedback, elevated inquiries, or medical concerns with empathy and professionalism. Implement client retention strategies, wellness plans, and local community outreach initiatives.<br>4. Financial & Strategic Growth Work with leadership to set and achieve monthly and annual revenue, margin, and growth targets. Monitor key performance indicators (KPIs) including client acquisition, retention and satisfaction.<br>5. Clinical Practice (Applicable if candidate is a licensed Vet) Provide high-quality clinical consultation, diagnostic workups, and surgical procedures during designated clinical hours. Lead by example in medical excellence, surgical protocols, and medical documentation standards. Mentor junior veterinarians on case management and client communication.<br>Required Qualifications & Skills<br>Experience: 10+ years of experience in a leadership role within a veterinary clinic or animal hospital. Veterinary License (Option A): MoCCAE Licensed Senior Veterinarian with a strong background in small animal medicine and experience with clinic management. Management Credentials (Option B): Non-veterinary candidate with extensive management experience running a veterinary practice. Leadership: Proven ability to build, train, and retain high-performing, multi-disciplinary teams. Business Acumen: Strong understanding of veterinary practice management software, financial reports (P&L), and inventory management systems. Communication: Exceptional verbal and written communication skills with strong emotional intelligence.
We are seeking an exceptionally organized, empathetic, and strategic Practice Manager to oversee the complete operational, administrative, and clinical success of our veterinary clinic. The ideal candidate is a Senior Veterinarian who wishes to transition into practice leadership—splitting time across clinic operations, team leadership, and clinical practice. However, we also strongly encourage applications from Non-Veterinary Practice Managers with an extensive, proven track record of managing high-performing veterinary clinics or animal hospitals.<br>In this pivotal role, you will be the driving force behind our clinic’s day-to-day excellence, client satisfaction, financial health, and team culture.<br>Key Responsibilities<br>1. Practice Operations & Administration Oversee all daily clinic operations, ensuring seamless workflows across front desk, consultation, surgical, and post-care departments. Establish, standardize, and enforce Standard Operating Procedures (SOPs) for medical records, inventory management, billing, and safety protocols. Manage vendor relationships, inventory control, and pharmaceutical purchasing to minimize waste and optimize profitability. Oversee clinic compliance with local veterinary regulations, radiation safety, controlled substance logs, and health and safety standards.<br>2. Team Leadership & HR Management Recruit, onboard, train, and mentor veterinary nurses, receptionists, support staff, and associate vets. Foster a positive, collaborative, and inclusive workplace culture centered around high medical standards and employee well-being. Manage staff scheduling, performance reviews, dispute resolution, payroll administration, and continuous professional development (CPD) plans.<br>3. Client Experience & Community Relationships Drive exceptional client satisfaction by ensuring every client and pet receives compassionate, transparent, and prompt care. Handle complex client feedback, elevated inquiries, or medical concerns with empathy and professionalism. Implement client retention strategies, wellness plans, and local community outreach initiatives.<br>4. Financial & Strategic Growth Work with leadership to set and achieve monthly and annual revenue, margin, and growth targets. Monitor key performance indicators (KPIs) including client acquisition, retention and satisfaction.<br>5. Clinical Practice (Applicable if candidate is a licensed Vet) Provide high-quality clinical consultation, diagnostic workups, and surgical procedures during designated clinical hours. Lead by example in medical excellence, surgical protocols, and medical documentation standards. Mentor junior veterinarians on case management and client communication.<br>Required Qualifications & Skills<br>Experience: 10+ years of experience in a leadership role within a veterinary clinic or animal hospital. Veterinary License (Option A): MoCCAE Licensed Senior Veterinarian with a strong background in small animal medicine and experience with clinic management. Management Credentials (Option B): Non-veterinary candidate with extensive management experience running a veterinary practice. Leadership: Proven ability to build, train, and retain high-performing, multi-disciplinary teams. Business Acumen: Strong understanding of veterinary practice management software, financial reports (P&L), and inventory management systems. Communication: Exceptional verbal and written communication skills with strong emotional intelligence.
<p>We are looking for an experienced Product Sales Manager to be based in Dubai, UAE, covering the UAE market for MNC medical-device implants in Cardiology and Neurovascular/Neurology.</p><p>Candidate Profile</p><ul><li><p>6–8 years of UAE/GCC experience in medical-device sales</p></li><li><p>Experience in Cardiology, Neurovascular or Neurology implants</p></li><li><p>Pharmacist or Biomedical Engineer preferred</p></li><li><p>Experience with MNC / international medical-device companies preferred</p></li><li><p>Strong relationships with hospitals, cath labs, interventional cardiologists, neurologists and procurement teams</p></li><li><p>Proven sales and business-development track record</p></li><li><p>Arabic speaker preferred</p></li><li><p>UAE driving licence preferred</p></li><li><p>Immediate joiner / short notice preferred</p></li></ul><p>Key Responsibilities</p><ul><li><p>Manage and grow UAE sales for assigned implant portfolio</p></li><li><p>Develop key hospital and physician accounts</p></li><li><p>Drive product adoption and new business development</p></li><li><p>Manage KOL relationships and clinical activities</p></li><li><p>Achieve annual sales and revenue targets</p></li><li><p>Support product launches and market development</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Arabic & English Speaker, Valid UAE Driving license, Own vehicle for travel, Proven knowledge & Experience in technical and sales for Interventional Cardiology & Neurology.</p>
We are searching for a skilled thoracic surgeon to join our excellent medical team. The thoracic surgeon will be tasked with treating various conditions related to the heart, blood vessels, lungs, and esophagus. You will also prepare patients for transplants, remove tumors, and provide quality aftercare. You should be comfortable working in a team. To be successful as a thoracic surgeon, you should have in-depth knowledge of your discipline as well as the risks associated with each procedure. Outstanding thoracic surgeons should be highly analytical, observant, and able to examine each medical case from multiple angles. Thoracic Surgeon Responsibilities:Analyzing patient histories and performing consultations and tests prior to surgeries. Treating heart, lung, esophageal, and blood vessel conditions. Performing a variety of surgeries, including transplants and tumor excisions. Consulting with other physicians and specialists. Determining all the risks associated with the surgery and clearly explaining them to the patient. Addressing all patient concerns and answering their questions to the best of your ability. Keeping up-to-date with advancements in thoracic surgery and the broader medical field. Scheduling follow-up consultations to change dressings, remove sutures, and monitor patients’ wellbeing. Establishing rapport with patients and providing reassurance to their families wherever possible. Keeping meticulous records of all patients and medical procedures. Thoracic Surgeon Requirements:A doctorate in medicine, with a specialization in thoracic surgery. Minimum three years of experience post your specialization. A relevant license and certificate. A completed residency and several years of experience. Excellent analytical, problem-solving, and critical thinking skills. Published research and other evidence of academic work would be advantageous. A keen eye for detail. A willingness to assist other physicians with their cases, wherever possible. The ability to work independently as well as part of a team.
We are looking for an experienced and highly skilled Reconstructive Surgery Specialist to join our leading healthcare facility in the UAE.<br><br>The ideal candidate will have strong expertise in reconstructive surgery, tissue restoration, wound management, and complex soft-tissue reconstruction, with a commitment to restoring function, improving quality of life, and achieving optimal surgical outcomes.<br><br>The successful candidate will work closely with plastic surgeons, orthopedic surgeons, general surgeons, oncologists, vascular surgeons, maxillofacial surgeons, wound-care specialists, anesthesiologists, physiotherapists, and other members of the multidisciplinary healthcare team.<br><br>Key Responsibilities<br><br>Conduct comprehensive consultations and clinical assessments for patients requiring reconstructive surgery Evaluate patients with congenital, traumatic, oncological, post-surgical, and complex soft-tissue defects Develop individualized reconstructive treatment plans based on clinical findings, functional requirements, and patient goals Perform reconstructive surgical procedures within the physician's training, competence, and approved clinical scope Manage complex wounds, tissue loss, scars, contractures, and soft-tissue defects Perform appropriate skin grafting and flap procedures according to clinical expertise Perform local, regional, and free-flap reconstruction where appropriately trained and credentialed Provide reconstruction following trauma, burns, tumor excision, and other tissue-loss conditions Perform breast reconstruction procedures where applicable to clinical expertise Provide reconstructive procedures following oncological surgery and coordinate care with oncology teams Manage post-traumatic deformities and functional tissue defects Evaluate and manage patients requiring hand, upper-limb, or lower-limb soft-tissue reconstruction where within clinical expertise Assess wound healing and coordinate appropriate wound-care strategies Review and interpret relevant imaging, laboratory investigations, pathology reports, and other diagnostic studies Provide pre-operative counseling regarding reconstructive options, surgical risks, expected outcomes, and recovery Provide post-operative care and monitor patients for infection, wound complications, flap or graft failure, and other surgical complications Coordinate rehabilitation with physiotherapists, occupational therapists, and other rehabilitation professionals Collaborate with surgeons from multiple specialties for complex multidisciplinary reconstructive cases<br><br>Requirements<br><br>MBBS, MD, or equivalent recognized medical qualification.<br><br>Recognized postgraduate qualification in Plastic Surgery, Reconstructive Surgery, or an equivalent surgical specialty.<br><br>Relevant post-specialization clinical experience.<br><br>Strong experience in reconstructive surgical practice.<br><br>Demonstrated experience in complex wound management and soft-tissue reconstruction.<br><br>Good knowledge of flap and graft techniques.<br><br>Strong surgical assessment and decision-making skills.<br><br>Ability to manage complex reconstructive cases as part of a multidisciplinary team.<br><br>Excellent communication and patient-management skills.
We are looking for an experienced and highly skilled Consultant / Specialist Cardiothoracic Surgeon to join a leading healthcare facility in the UAE.<br><br>The ideal candidate will have strong expertise in cardiac surgery, cardiothoracic surgery, and the surgical management of cardiovascular and thoracic conditions. The successful candidate will work as part of a multidisciplinary cardiac team and provide high-quality, patient-centered surgical care.<br><br>Key Responsibilities<br><br>Conduct comprehensive surgical consultations and pre-operative assessments Diagnose and manage patients requiring cardiac and cardiothoracic surgical intervention Perform cardiac and cardiothoracic surgical procedures within the approved clinical scope and privileges Evaluate patients with coronary artery disease, valvular heart disease, aortic conditions, and other surgical cardiac disorders Perform and manage coronary artery bypass grafting (CABG) and other appropriate cardiac surgical procedures based on expertise Perform or participate in valve repair and valve replacement procedures Assess and manage patients requiring surgery for thoracic and mediastinal conditions Review and interpret relevant ECGs, echocardiography, CT scans, MRI, angiography, laboratory investigations, and other diagnostic studies Develop individualized surgical treatment plans based on clinical findings and multidisciplinary assessment Work closely with cardiologists, anesthesiologists, intensivists, radiologists, perfusionists, nurses, and other healthcare professionals Participate in multidisciplinary cardiac team discussions and surgical planning Provide pre-operative counseling regarding treatment options, surgical procedures, risks, benefits, and expected outcomes Provide post-operative management, follow-up, and continuity of care Monitor patients for post-operative complications and coordinate appropriate intervention Manage emergency cardiac and thoracic surgical cases within the physician's scope of practice Maintain accurate, comprehensive, and confidential patient records Ensure compliance with infection-control, patient-safety, surgical, and clinical governance standards Participate in clinical audits, quality improvement programs, teaching, and continuing professional development Follow applicable UAE healthcare regulations, professional standards, and hospital policies<br><br>Requirements<br><br>MBBS, MD, or equivalent recognized medical qualification.<br><br>Recognized postgraduate qualification in Cardiothoracic Surgery, Cardiovascular Surgery, or Cardiac Surgery.<br><br>Relevant post-specialization clinical experience.<br><br>Demonstrated experience in cardiac and/or cardiothoracic surgery.<br><br>Strong surgical judgment and clinical decision-making skills.<br><br>Excellent knowledge of modern cardiac and thoracic surgical techniques.<br><br>Ability to work effectively within a multidisciplinary cardiac team.<br><br>Excellent communication and interpersonal skills.<br><br>Strong commitment to patient safety and ethical clinical practice.<br><br>Good command of English; Arabic is an advantage.
<ul><li>Perform complex reconstructive procedures, restoring form and function after trauma, cancer, or congenital defects, showcasing surgical precision and artistry.</li><li>Conduct thorough patient consultations, meticulously assessing needs and expectations to develop personalized treatment plans, ensuring patient satisfaction and informed consent.</li><li>Execute cosmetic surgeries, including facelifts, breast augmentations, and body contouring, demonstrating a keen eye for aesthetic detail and achieving natural-looking results.</li><li>Manage pre- and post-operative care, providing comprehensive support to patients, ensuring optimal healing and minimizing complications, fostering patient trust and well-being.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possesses a Doctor of Medicine (MD) degree, demonstrating a strong foundation in medical science.</li><li>Holds a board certification in plastic surgery, reflecting specialized training and expertise.</li><li>Maintains current medical licensure, ensuring legal authorization to practice plastic surgery.</li><li>Demonstrates a minimum of 5 years of post-residency experience, showcasing practical surgical skills and judgment.</li></ul>
<ul><li><p><strong>Key Accountabilities</strong></p><ul><li><p>Managing Patient Experience </p></li></ul><br><p><strong>Specific Responsibilities for this Role</strong></p><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary. </p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs. </p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols. </p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. </p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services. </p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Minimum Qualification & Experiences</strong></p><ul><li><p>College Diploma - Any discipline or related fields. </p></li></ul><br><p><strong>Competencies </strong></p><br><p><strong>Core</strong></p><p><strong>Level</strong></p><p>Strong interpersonal, verbal and written communication skills.</p><p>Proficient</p><p>Strong analytical and problem-solving skills</p><br><p>Proficient </p><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p><p>Proficient</p><p>Ability to think critically and maintain a high level of confidentiality.</p><p>Proficient</p><p>Proficiency in MS office. </p><br><p>Proficient</p></li></ul>
The Genetic Counselor is responsible for providing specialized genetic risk assessment, counseling, education, and care coordination services for patients and families with hereditary cancer syndromes. The role supports the Breast Care Center’s multidisciplinary approach by assessing individual and family cancer risk, facilitating informed decision-making regarding genetic testing, interpreting genetic test results, and coordinating personalized screening, surveillance, and risk-reduction strategies.<br>Responsibilities:Conducts comprehensive genetic risk assessments through detailed personal and family history evaluations and pedigree analysis. Identifies individuals and families at increased risk for hereditary breast, ovarian, and other inherited cancer syndromes and determine appropriate genetic testing eligibility. Provides pre-test and post-test genetic counseling to facilitate informed decision-making and support patient understanding of genetic risks, testing options, limitations, and implications. Delivers counseling services in a culturally sensitive, empathetic, and patient-centered manner while ensuring confidentiality and psychological support throughout the care journey. Coordinates appropriate genetic testing in accordance with evidence-based guidelines and established clinical protocols. Interprets genetic test results, including pathogenic variants, likely pathogenic variants, variants of uncertain significance (VUS), and negative findings. Communicates complex genetic information in a clear and understandable manner to patients, families, and healthcare providers. Maintains current knowledge of advances in cancer genetics, molecular diagnostics, and emerging precision medicine practices. Provides education and awareness programs for patients, families, physicians, nurses, and healthcare professionals regarding hereditary cancer syndromes and genetic testing Supports organizational initiatives related to precision medicine, cancer prevention, and population health programs. Participates in research activities, data collection, publications, and professional development initiatives related to genetics and oncology services. Maintains continuing education requirements and professional competencies in genetics and hereditary cancer counseling.<br>QUALIFICATIONS & SKILLS:Bachelor’s and/or Master’s Degree in Genetic Counseling, Medical Genetics, Genomics, or related healthcare field. Certification or eligibility for certification by a recognized genetic counseling board preferred. Eligibility for professional licensure in accordance with UAE regulatory requirements. Strong knowledge of:Hereditary cancer syndromes and cancer genetics Breast and ovarian cancer risk assessment models Molecular diagnostics and genetic testing methodologies Clinical ethics and informed consent principles JCI standards and healthcare regulatory requirements Excellent counseling, communication, analytical, and interpersonal skills. Demonstrated ability to communicate complex genetic concepts effectively and compassionately. Strong organizational skills with the ability to manage multiple patients and priorities in a multidisciplinary healthcare environment.<br><br>PROFESSIONAL EXPERIENCE:Minimum 3–5 years of experience in genetic counseling, cancer genetics, hereditary cancer programs, or related specialty services. Experience in breast care, oncology, women’s health, or precision medicine programs preferred. Experience in multidisciplinary clinical environments and tertiary healthcare organizations highly preferred. Experience with Electronic Medical Records and healthcare documentation systems preferred. Experience in patient education, clinical pathway development, and quality improvement initiatives preferred.