Receptionist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</p><p>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</p><p>Register and process check in/out for all VIPs guests efficiently and professionally.</p><p>Escort VIP guests to their rooms.</p><p>Update guest information into the computer after a complete check in.</p><p>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</p><p>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</p><p>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</p><p>Handle issuance of guest room key cards and ensure effective control for guest security.</p><p>Ensure that all messages, mails and packages are delivered to the guest room.</p><p>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</p><p>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</p><p>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p>Follow up with Bell desk regards shuttle Bus.</p><p>Daily courteous calls to VIP rooms, so too with other guests.</p><p>Report any unusual occurrences or requested to manager.</p><p>Be aware of the hotel accident Prevention Policies.</p><p>Ensure the cleanliness and neatness of front office area.</p><p>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</p><p>Check Hotel situation, occupancy, functions, groups, VIPs.</p><p>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</p><p>Check if all departure details for the day have been taken, as well as for the next day.</p><p>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</p><p>File daily guest relations report and documents systematically.</p><p>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</p><p>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</p><p>To effectively handle all guest complaints concerning Guest Relations in co-ordination with the Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role Have excellent communication skills, empathy, patience, and courteous demeanor</p>

Company Description<br><br>Raffles Hotels & Resorts<br><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br>About Raffles The Palm<br><br>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.<br><br>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Raffles The Palm as we currently looking for Guest Relations Officer. Reporting to the Guest Relations Supervisor / Guest Experience Manager. The Raffles Guest Relations Officer is not defined by the tasks they perform, but by what they make possible for every guest they serve. This is a role of presence, not just procedure. The Guest Relations Officer is the architect of the individual guest journey: the single point of continuity from the moment a reservation is made to the moment a guest steps into the world again, and the reason they return.<br><br>At Raffles, the Guest Relations Officer is proactive, personal, and fully accountable for the arc of that stay. As Guest Relations Officer their presence is felt rather than seen: available, responsive, and ready to step in whenever a guest needs them.<br><br>Key Responsibilities<br><br>Knowledge<br><br>Hold thorough, practised knowledge of all Guest Relations Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency. Remain fully current on Raffles Brand Standards, LQA criteria, Forbes Travel Guide standards, and the expectations that define five-star service globally. Maintain working proficiency across all platforms used to capture, action, and track the guest journey. Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities. Stay continuously informed on arriving guests: their profiles, histories, preferences, special occasions, and any intelligence gathered across all touchpoints. Remain current on local culture, seasonal events, and the area’s social landscape to serve as a credible and genuine resource for guests.<br><br>The 360° Guest Journey<br><br>Internalise and embody the Raffles brand personality in every interaction: Charming, Graceful, Thoughtful, and Welcoming. Consistently execute the Top 5 Service Excellence pillars in every guest encounter: Look, Smile, Talk, Listen, and Thank. Operate as the orchestrator of the guest journey; the conductor who ensures every department plays its part at precisely the right moment. Own the guest relationship from pre-arrival to post-departure, not as a series of handoffs, but as a single, unbroken arc of care. Initiate meaningful pre-arrival contact: review profiles with intent, anticipate what has not yet been asked for, and personalise every element of the arrival before the guest lands. Conduct in-room check-ins and room orientations with warmth and genuine curiosity; reading each guest to determine the level of engagement they seek. Correspond with guests via appropriate channels – written, digital, verbal – always in the Raffles tone: considered, elegant, and never transactional. Anticipate needs before they are expressed. A pattern observed becomes a gesture before departure. Be proactively present: visible, attuned, and ready throughout the entire stay. Manage all guest requests with full personal accountability; coordinating across departments, tracking to completion, and following up without being asked. Handle complaints and service failures with ownership and composure: acknowledge, recover, and follow through until the guest's trust is fully restored. Inspect arrival and occupied rooms through a Guest Relations Officer's perspective. Execute Raffles Rituals and special occasion set-ups with precision, creativity, and genuine care for the detail. Offer packing and unpacking service with the discretion and attentiveness that transforms a practical task into a considered experience. Monitor DND and OOO rooms with diligence, acting on welfare concerns immediately and in full accordance with SOP. Maintain impeccable Guest Relations notes: recording preferences, observations, and interactions in a way that serves the next encounter as richly as the current one. Practise genuine, knowledgeable upselling; recommending experiences, dining, and services because they are right for this guest, not to meet a metric. Collaborate daily with Housekeeping, Private Dining, Front Office, Engineering, Concierge, and all relevant departments; communicating with clarity, respect, and shared ownership of the guest outcome. Embody the 'We Are All Butlers' philosophy: treat every colleague as a contributor to the guest journey, and every interaction – internal or external – as a reflection of the Raffles standard. Attend shift briefings, department meetings, and training sessions with active engagement. Contribute to the team's culture through reliability, discretion, and a consistent willingness to support colleagues.<br><br>Qualifications<br><br>PERSONAL ATTRIBUTES<br><br>Guest Journey Ownership, Empathy & Anticipation, Emotional Intelligence, Personalisation, Cultural Sensitivity, Service Recovery, Attention to Detail, Multitasking, Strong Interpersonal Skills Commercial awareness. Multi-cultural fluency across international guest profiles. Neat, polished appearance. Articulate. Good posture. A presence that is both warm and composed.<br><br>Experience & Qualifications<br><br>Minimum 2 years of experience in a guest-facing role in a luxury or ultra-luxury hotel environment. University degree, preferably in Hospitality Management, Tourism, or a related field. Proficiency in English is essential; knowledge of other languages is a plus. Familiarity with Forbes or LQA standards preferred. Knowledge of Opera PMS. Flexible availability including nights, weekends, and holidays Housekeeping, Food and Beverage or/and Guest Relations knowledge<br><br>AND ABOVE ALL<br><br>Embrace the Raffles brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected<br><br>Additional Information<br><br>Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values<br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Diversity & Inclusion<br><br>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<p><strong>Company Description</strong> Horaios Clinic specializes in advanced aesthetic, dental, wellness, and nutrition treatments designed to enhance natural beauty, elevate smiles, and boost confidence. The clinic combines expert professionals with the latest technology to deliver safe, personalized care in a luxurious setting. Services include facial and body contouring, smile makeovers, comprehensive dental care, and tailored nutrition plans aligned with individual goals. Horaios Clinic is committed to innovation, integrity, and elegance in every aspect of patient care, creating a refined and supportive environment. Team members join a patient-focused organization that values continuous improvement and high clinical standards.</p><p><strong>Role Description</strong> The Dental Nurse will provide chairside assistance to dentists and specialists, supporting a full range of dental and aesthetic dental procedures. Day-to-day responsibilities include preparing treatment rooms, organizing instruments and materials, maintaining accurate patient records, and ensuring adherence to infection control and decontamination protocols. The role involves supporting dental care and orthodontic treatments, reassuring patients, explaining post-treatment instructions, and coordinating with reception and clinical staff to maintain smooth clinic operations. The Dental Nurse will also help manage stock levels of dental supplies, assist with sterilization processes, and contribute to a safe, patient-centered environment. This is a full-time, on-site role based at Horaios Clinic in Sharjah Emirate, United Arab Emirates.</p><p><strong>Qualifications</strong></p><ul><li>Strong clinical knowledge and practical experience in dentistry and dental care.</li><li><strong>Must hold a valid SHA license and/or MOH license, or meet the applicable licensing requirements for the position in the UAE.</strong></li><li><strong>Previous experience as a Dental Nurse in a dental clinic is required.</strong></li><li>Recognized Dental Nursing qualification or equivalent, in accordance with UAE regulations.</li><li>Demonstrated competence in infection control, sterilization, and decontamination procedures.</li><li>Basic knowledge or hands-on experience in orthodontics is an advantage.</li><li>Experience assisting dentists and specialists with general, restorative, and aesthetic dental procedures.</li><li>Excellent communication and interpersonal skills, with a patient-centered and empathetic approach.</li><li>Strong organizational skills, attention to detail, and the ability to maintain accurate patient records.</li><li>Ability to work collaboratively with dentists, specialists, receptionists, and other clinical staff.</li></ul>

<p><strong>Front Desk Assistant (Retail, Customer Service &amp;</strong></p><p><strong>Stock Control) - DIFC, Dubai</strong></p><p><strong>The Card Co</strong> | www.thecardco.ae</p><p><br></p><p><strong>Role Summary</strong></p><p>The Card Co is looking for a friendly, enthusiastic, and motivated Front Desk Assistant to be the</p><p>welcoming face of our DIFC retail location. This is a customer-facing role for someone who enjoys</p><p>working with people, is confident with retail sales and payments, and takes pride in keeping the</p><p>front-of-house and stock areas organised and well presented.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><span>• </span>Welcome and assist all walk-in customers promptly and professionally.</p><p><span>• </span>Handle phone calls and WhatsApp enquiries, take accurate messages, and follow up as required.</p><p><span>• </span>Support retail sales, recommend products/services, and upsell where appropriate.</p><p><span>• </span>Process customer payments (cash/card/transfer confirmations) and issue receipts/invoices.</p><p><span>• </span>Use and manage the POS system, including end-of-day closing and basic reconciliation.</p><p><span>• </span>Maintain daily sales reports and trackers (Excel-based) and submit updates daily.</p><p><span>• </span>Keep all stock in order: restocking shelves, organising storage areas, labelling, and completing</p><p>stock counts.</p><p><span>• </span>Maintain high housekeeping standards across reception and all customer-facing areas.</p><p><br></p><p><strong>Requirements</strong></p><p><span>• </span><strong>Prior retail experience is required</strong> (customer-facing).</p><p><span>• </span>Confident using POS systems and handling payments accurately.</p><p><span>• </span>Strong working knowledge of Excel (data entry, basic formulae, sorting/filtering).</p><p><span>• </span>Excellent communication skills and a professional, presentable manner.</p><p><span>• </span>Organised, reliable, and able to multitask in a fast-paced retail environment.</p><p><br></p><p><strong>Working Pattern</strong></p><p><span>• </span><strong>6 days a week</strong>.</p><p><span>• </span><strong>9-hour shifts</strong> on a rotation basis.</p><p><span>• </span>May be required to work additional hours, including weekends and public holidays, as this is a</p><p>retail location.</p><p><br></p><p><strong>Personal Qualities</strong></p><p><span>• </span>Friendly, approachable, and customer-focused.</p><p><span>• </span>Energetic, proactive, and takes initiative.</p><p><span>• </span>Detail-oriented with strong organisation skills.</p><p><span>• </span>A team player with a positive attitude.</p><p><br></p><p><strong>To Apply</strong></p><p>Please send your CV and a short note outlining your retail/front desk experience and availability to</p><p><strong>hr@spectrumdubai.com</strong>.</p><p><br></p><p>The Card Co is an equal opportunities employer. Only shortlisted candidates will be contacted.</p><p><br></p><p><br></p>

<p><strong>Overview of the Role</strong></p><p>Join BYD and Al-Futtaim Electric Mobility as an EV Service Advisor and become the face of one of the world's fastest-growing electric vehicle brands. In this customer-focused role, you will guide customers through their EV service journey, providing expert advice, exceptional service, and a seamless aftersales experience.</p><p>You will play a key role in building customer loyalty, driving revenue, and ensuring every customer receives a transparent, professional, and positive experience from vehicle reception through to delivery.</p><p>What You Will Do</p><ul><li><p>Welcome customers and provide professional advice on EV maintenance, repairs, charging systems, and service requirements</p></li><li><p>Create service estimates and explain repair recommendations clearly and confidently</p></li><li><p>Build long-term customer relationships to enhance retention and loyalty</p></li><li><p>Coordinate with EV Technicians and workshop teams to ensure timely repair completion</p></li><li><p>Keep customers informed throughout the service process with regular updates</p></li><li><p>Promote additional services, accessories, charging solutions, and maintenance packages where appropriate</p></li><li><p>Ensure vehicles are delivered on time with a clear explanation of all work completed</p></li><li><p>Handle customer concerns professionally to achieve high customer satisfaction scores</p></li><li><p>Maintain accurate documentation and follow company policies and procedures</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills to Be Successful</strong></p><ul><li><p>Strong customer service and relationship management skills</p></li><li><p>Basic understanding of EV technology, charging systems, and EV ownership experience</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Strong sales and upselling abilities</p></li><li><p>Ability to explain technical information in a simple and customer-friendly manner</p></li><li><p>Good organizational and time management skills</p></li><li><p>Working knowledge of MS Office; SAP experience is an advantage</p></li><li><p>Customer-focused and results-driven mindset</p></li></ul><br><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Diploma or Bachelor's Degree in Automotive, Mechanical Engineering, Business, or a related field</p></li><li><p>2–3 years of experience as a Service Advisor or in a customer-facing Aftersales role within the automotive industry</p></li><li><p>Experience with EV or Hybrid brands is highly preferred</p></li><li><p>Strong customer handling and relationship-building skills</p></li><li><p>Good understanding of workshop operations and service processes</p></li><li><p>Excellent English communication skills; Arabic is an advantage</p></li><li><p>UAE driving license is preferred</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>GAIA is looking to hire an experienced Reception Manager to join our team in Doha.</strong></p><br><br><p><strong>Requirements:</strong></p><br><ul><li><p>Proven experience in a fine dining environment</p><br></li><li><p>Strong experience managing high-volume operations within the Middle East</p><br></li><li><p>Proven ability to lead and manage a busy floor during peak service</p><br></li><li><p>Strong leadership, communication, and guest service skills</p><br></li><li><p>Experience managing large and diverse teams</p><br></li><li><p>Arabic speaker is a plus, but not essential</p><br></li><li><p>Accommodation and transportation are provided</p><br></li><li><p><strong>Must be open to relocate to Doha</strong></p><br></li></ul><p><strong>What We Offer:</strong></p><br><ul><li><p>Competitive Salary</p><br></li><li><p>Work Visa &amp; Medical Insurance</p><br></li><li><p>30 days paid annual leave</p><br></li><li><p>Employee discounts across our venues</p><br></li><li><p>Joining flight ticket (for international applicants) plus return tickets to home country (annually or biannually, depending on position)</p><br></li><li><p>Opportunities for growth, learning and development within our company</p><br></li><li><p>Meals on duty</p><br></li></ul><p><strong>Who are we?</strong></p><br><p>Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.</p><br><p>Website: http://www.fundamentalhospitality.com</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>-The Game Master/Actor shall participate in opening the center by activating all the devices in the control room and air conditions and check the required ethernet connections.</p><p>-the Game Master/Actor shall conduct checkup tours to check each room’s conditions and make sure that they are ready for conducting the games.</p><p>-The Game Masters/Actors will lead the playing teams informing them of the rules, guidelines and required information's for a safe game.</p><p>-The Game Masters/Actors shall ensure that all pre-game requirements are met and carry out the pre-game briefing.</p><p>-The Game Masters/Actors shall answer the proposed questions and then lead them into the room.</p><p>-The Game Masters/Actors shall Monitor the team throughout the game and send them hints whenever needed.</p><p>-Leading the teams back to the reception area.</p><p>-The Game Masters/Actors shall reset the room when the game is done.</p><p>-Making emergency repairs and replacements to damaged or broken game items and reporting any potential repairs to the Operations Manager.</p><p>-The Game Masters/Actors shall Shut down all the devices in the Control Room, the lights, electronic devices, and the air-conditioners, and make sure that the control room is fully organized and clean when the closing the center.</p><p>-Assisting the operations team in conducting the Birthdays, team building activities and portable rooms events.</p><p>-Ensure a safe working environment for self, other staff and customers by dealing with immediate H&amp;S issues and reporting any potential risks to the Operations Manager</p><p>-Additional related tasks as assigned by the Branch Manager or the Operations Manager.</p><p><br></p><p>Requirements</p><p>- Be open to flexible schedules, including mornings or evenings.</p><p>- Willingness to work paid overtime when necessary.</p><p>- Availability for weekends and nights.</p><p>- Commitment to a six-day work week with one weekday off.</p><p>- Ready to participate in escape room acting's as needed.</p><p>- Proficiency in PC usage is essential.</p><p>- Immediate joiners will be given priority.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Computer Literate</li><li>Arabic Speaker Preffered</li><li>English Speaker</li></ul></div>

<ol><li><p>Manage the front desk operations, including welcoming customers, handling check-ins, bookings, rescheduling, cancellations, and general enquiries.</p></li><li><p>Respond promptly and professionally to customer calls and WhatsApp messages, providing accurate information regarding court rates, packages, memberships, coaching programs, social activities, and events.</p></li><li><p>Process POS transactions, racket rentals, ball and product sales, while maintaining accurate customer, booking, and payment records.</p></li><li><p>Utilize Microsoft Excel for data entry, operational tracking, basic calculations, reporting, and maintaining accurate administrative records.</p></li><li><p>Monitor court schedules and coordinate with customers and relevant teams to ensure bookings start and finish on time.</p></li><li><p>Coordinate effectively with coaches, cleaning and security teams, café staff, community groups, and event organizers during assigned shifts.</p></li><li><p>Support the successful execution of social activities, tournaments, community bookings, corporate events, and private events.</p></li><li><p>Handle customer queries and concerns professionally.</p></li><li><p>Complete end-of-day closing procedures, including payment verification, reconciliation, and preparation of relevant reports.</p></li><li><p>Demonstrate reliability, punctuality, professionalism, and the ability to work independently</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Previous experience in reception, customer service, hospitality, sports clubs, gyms, or administrative roles is preferred.</p></li><li><p>Microsoft Excel skills are essential, including data entry, basic formulas, sorting, filtering, tracking, and reporting.</p></li><li><p>Excellent spoken and written English communication skills, with the ability to communicate clearly and professionally with customers and colleagues.</p></li><li><p>Friendly, confident, approachable, and professional in customer-facing situations.</p></li><li><p>Highly organized and detail-oriented, with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.</p></li><li><p>Reliable, punctual, and comfortable working independently, particularly during evening and busy operational hours.</p></li><li><p>Confident in using booking platforms, POS systems, WhatsApp, Microsoft Office, and other digital tools.</p></li><li><p>Able to handle customer concerns calmly, professionally, and with a solution-oriented approach.</p></li><li><p>Demonstrates a positive attitude, willingness to learn, adaptability, and a strong commitment to providing excellent customer service.</p></li><li><p>Candidates must have a minimum of 2 years of relevant work experience in the UAE.</p></li><li><p>Interested in developing a long-term career with the Ahdaaf Team and contributing positively to the growth and success of the organization.</p></li></ol>

<p><strong>About Us</strong></p><p><strong> </strong></p><p><br></p><p><strong>Yas Plaza Hotels</strong> by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.</p><p><br></p><p><strong>About the Job</strong></p><p>We have an exciting opportunity for a Hostess to join our team at Yas Plaza Hotels. A hostess sets the tone for the dining experience, ensuring guests feel welcomed and well-cared from the moment they arrive until they leave.</p><p><br></p><p><strong>About You</strong></p><ul><li>Excellent communication and interpersonal skills to interact positively with guests.</li><li>Ability to manage reservations and seating arrangements efficiently.</li><li>Capability to stand and walk for extended periods.</li><li>Previous experience in a similar role or the hospitality industry is often preferred.</li><li>Willingness to work in shifts, including evenings, weekends, and holiday</li><li>Respond to customer inquiries about the menu, restaurant policies, and other services.</li><li>Keep the reception and waiting areas clean and tidy.</li><li>Support wait staff and other team members as needed, especially during busy periods</li></ul><p><br></p><p><strong>Shape Your Career with Yas Plaza Hotels by IHG</strong></p><p>At Yas Plaza Hotels, our people are at the heart of everything we do. Against the vibrant backdrop of Yas Island, you will be part of an inspiring environment where innovation meets elegance, and every day brings an opportunity to create meaningful guest experiences. By joining our culture of excellence, your passion for hospitality helps craft unforgettable moments and sets new standards for refined hospitality.</p><p><br></p><p><strong><u>Equal Opportunity Statement</u></strong></p><p>Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions, and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.</p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About US</b></p><p>we are home maintenance company serving the UAE. We provide AC repair and annual maintenance, washing machine and fridge repair, plumbing, electrical, painting, cleaning and housekeeping staff supply. We are growing fast and need a strong customer service professional to be the voice of our company.</p><p><b>Role Overview</b></p><p>You will be the first point of contact for every customer. You will answer incoming calls and WhatsApp messages, understand the customer's problem, explain our services and pricing, and book the appointment with the right technician. You will also follow up after service and help convert enquiries into our annual maintenance packages.</p><p><b>Key Responsibilities</b></p><ul><li>Answer all incoming customer calls professionally in Arabic and English</li><li>Respond to WhatsApp enquiries quickly and in correct written Arabic and English</li><li>Understand the customer's issue and recommend the right service</li><li>Explain service charges and annual maintenance packages clearly</li><li>Book, confirm and reschedule appointments; coordinate daily schedules with technicians</li><li>Record every enquiry, booking and customer detail accurately in our system</li><li>Follow up on pending quotations and missed enquiries</li><li>Call customers after service to confirm satisfaction and handle complaints</li><li>Promote our AMC packages to one-time repair customers</li><li>Share daily reports on calls, bookings and conversions with management</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Minimum 2 years' experience in customer service, call centre, or reception (home services, maintenance, facilities management or real estate preferred)</li><li>Fluent spoken Arabic and English — <b>written Arabic is essential</b></li><li>Excellent phone manner and patience with difficult customers</li><li>Confident with WhatsApp Business and managing multiple chats at once</li><li>Experience with CRM or booking software; basic Excel/Google Sheets</li><li>Well organised, accurate with details, able to work under pressure</li><li>Sales-minded — comfortable recommending packages and following up</li><li>Currently in the UAE with a valid visa (own/transferable visa preferred)</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary plus performance incentives on bookings and package sales</li><li>Employment visa and medical insurance as per UAE Labour Law</li><li>Annual leave and air ticket as per UAE Labour Law</li><li>Stable position in a growing UAE home services company</li><li>Friendly, supportive team environment</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li><span>Quality inspection of product sorting process, Roasting/frying process, grinding process, packing process.</span></li> <li><span>Monitor Critical Control Points and Operational Prerequisite Programs.</span></li> <li><span>Verify production parameters and ensure adherence to approved process conditions.</span></li> <li><span>Identify quality deviations and report non-conformities immediately.</span></li> <li><span>Stop or hold products that do not meet quality and food safety requirements.</span></li> <li><span>Inspection of raw materials (both food and packaging) at reception. Rejecting the non-conforming products (not conforming to Gyma standards), accepting conditionally if required after consulting his superior.</span></li> <li><span>Inspection of new samples received from Procurement team and updating response of quality status of those samples.</span></li> <li><span>Verify supplier certificates, COAs, and other quality-related documentation</span></li> <li><span>Report and document material quality issues for supplier evaluation.</span></li> <li><span>Monitoring Temperature and relative humidity of the warehouse area and proper escalation upon any deviations.</span></li> <li><span>To raise external Nonconformance for any serious safety and quality issues of the product.</span></li> <li><span>Accountable to prevent any cross contamination to the products while inspection on inspection tray.</span></li> <li><span>Preparation of product inspection report with quality status and forwarding the report summary to purchase and warehouse on daily basis.</span></li> <li><span>Communicating properly with warehouse staff and other Quality Controllers on status of conditionally accepted products requiring special treatment.&nbsp;</span></li> <li><span>Scheduling &amp; supervising of products’ fumigation activities when required.</span></li> <li><span>Proper filling of records on time and proper documentation in the final files.</span></li> <li><span>To arrange samples for DM inspection, hold the batch system wise until the results are okey.</span></li> <li><span>Hold Batch of Product due to customer complaint or recall issue.&nbsp;</span></li> <li><span>Daily GMP monitoring in Factory premises.&nbsp;</span></li> <li><span>Weekly Staff hygiene verification for Production as well as Logistic staff&nbsp;</span></li> <li><span>To perform Quality verification of Export samples upon request.&nbsp;</span></li> <li><span>Weekly vehicle hygiene inspection.&nbsp;</span></li> <li><span>Maintain accurate quality control records, inspection reports, and checklists.</span></li> <li><span>Prepare Non-Conformance Reports and support corrective and preventive actions.</span></li> <li><span>Ensure proper batch documentation and product traceability records.</span></li> <li><span>Update quality data in Microsoft D365 or digital quality management systems.</span></li> <li><span>Perform other related duties or assignments as directed</span></li></ul><br> </div>

<ul><li><p>Evaluate pre-approval requests for medical necessity based on the clinical information provided.</p></li><li><p>Accurately code service descriptions stated in prior authorization requests in accordance with accepted medical coding rules, medical guidelines, and the policy schedule of benefits.</p></li><li><p>Respond promptly to Insurance/TPA queries and coordinate with the concerned departments for timely resolution.</p></li><li><p>Receive, evaluate, and escalate second-opinion cases and case management matters as required.</p></li><li><p>Perform night shifts and public holiday duties as per the approved duty roster.</p></li><li><p>Prepare daily activity reports as required by management and assist with the preparation of monthly reports.</p></li><li><p>Handle the auditing process by arranging required documents and coordinating with coders to support external auditors.</p></li><li><p>Attend meetings and presentations as required.</p></li><li><p>Conduct training sessions for Front Office, Reception, and Nursing staff and keep them updated on insurance-related requirements and processes.</p></li><li><p>Prepare cost estimates for procedures for cash-paying patients.</p></li><li><p>Adjust and manage duties in the event of sudden or emergency unplanned leave of colleagues.</p></li><li><p>Manage and hand over pending cases to colleagues in the next shift to ensure continuity of work.</p></li><li><p>Perform any other duties assigned by the HOD within the scope of the job role.</p></li><li><p>Comply with all OSH and infection control policies, standards, and procedures.</p></li><li><p>Follow documented OSH procedures, instructions, and assigned responsibilities.</p></li><li><p>Maintain familiarity with emergency and evacuation procedures.</p></li><li><p>Report OSH hazards, incidents, near misses, and other safety-related issues promptly.</p></li><li><p>Assist with the preparation of risk assessments and incident reports.</p></li><li><p>Comply with waste management policies and procedures.</p></li><li><p>Attend applicable OSH and infection control training programs, mock drills, and awareness programs.</p></li><li><p>Ensure appropriate use of personal protective equipment (PPE) and safety systems.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Medicine (<strong>MBBS</strong>) from a recognized university.</p></li><li><p>Minimum <strong>2 years of experience</strong> in Insurance Claims Management/Adjudication.</p></li><li><p>Proficiency in <strong>Medical Coding</strong>, including ICD, CPT, DRG, and HCPCS.</p></li><li><p>Excellent command of <strong>spoken and written English</strong>.</p></li><li><p>Flexible and able to <strong>work effectively under pressure</strong>.</p></li><li><p>Excellent knowledge of <strong>Microsoft Office applications</strong>.</p></li></ul>

<ul><li><p>Evaluate pre-approval requests for medical necessity based on the clinical information provided.</p></li><li><p>Accurately code service descriptions stated in prior authorization requests in accordance with accepted medical coding rules, medical guidelines, and the policy schedule of benefits.</p></li><li><p>Respond promptly to Insurance/TPA queries and coordinate with the concerned departments for timely resolution.</p></li><li><p>Receive, evaluate, and escalate second-opinion cases and case management matters as required.</p></li><li><p>Perform night shifts and public holiday duties as per the approved duty roster.</p></li><li><p>Prepare daily activity reports as required by management and assist with the preparation of monthly reports.</p></li><li><p>Handle the auditing process by arranging required documents and coordinating with coders to support external auditors.</p></li><li><p>Attend meetings and presentations as required.</p></li><li><p>Conduct training sessions for Front Office, Reception, and Nursing staff and keep them updated on insurance-related requirements and processes.</p></li><li><p>Prepare cost estimates for procedures for cash-paying patients.</p></li><li><p>Adjust and manage duties in the event of sudden or emergency unplanned leave of colleagues.</p></li><li><p>Manage and hand over pending cases to colleagues in the next shift to ensure continuity of work.</p></li><li><p>Perform any other duties assigned by the HOD within the scope of the job role.</p></li><li><p>Comply with all OSH and infection control policies, standards, and procedures.</p></li><li><p>Follow documented OSH procedures, instructions, and assigned responsibilities.</p></li><li><p>Maintain familiarity with emergency and evacuation procedures.</p></li><li><p>Report OSH hazards, incidents, near misses, and other safety-related issues promptly.</p></li><li><p>Assist with the preparation of risk assessments and incident reports.</p></li><li><p>Comply with waste management policies and procedures.</p></li><li><p>Attend applicable OSH and infection control training programs, mock drills, and awareness programs.</p></li><li><p>Ensure appropriate use of personal protective equipment (PPE) and safety systems.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Medicine (<strong>MBBS</strong>) from a recognized university.</p></li><li><p>Minimum <strong>2 years of experience</strong> in Insurance Claims Management/Adjudication.</p></li><li><p>Proficiency in <strong>Medical Coding</strong>, including ICD, CPT, DRG, and HCPCS.</p></li><li><p>Excellent command of <strong>spoken and written English</strong>.</p></li><li><p>Flexible and able to <strong>work effectively under pressure</strong>.</p></li><li><p>Excellent knowledge of <strong>Microsoft Office applications</strong>.</p></li></ul>

<strong>Job Overview<br><br></strong>Salayel Hospitality is seeking courteous, professional, and responsible <strong>Valet Attendants</strong> to deliver a seamless arrival and departure experience for our guests. The ideal candidate will be service-oriented, safety-conscious, and capable of handling guest vehicles with care while maintaining brand and service standards.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Greet guests warmly upon arrival and departure, providing a professional first and last impression</li><li>Safely park, retrieve, and position guest vehicles in designated areas</li><li>Maintain accurate key control and vehicle tracking procedures</li><li>Assist guests with directions, luggage support, and general inquiries when required</li><li>Ensure driveways, entrances, and parking areas are kept clean and organized</li><li>Follow all traffic, safety, and hotel operating procedures</li><li>Report vehicle damage, incidents, or guest concerns to the supervisor immediately</li><li>Coordinate closely with Front Office, Security, and Concierge teams</li><li>Deliver consistent service in line with Salayel Hospitality standards<br><br></li></ul><strong>Candidate Requirements<br><br></strong><ul><li>Previous experience as a Valet Attendant or in a hospitality/service role is preferred</li><li>Valid UAE driving license (mandatory)</li><li>Strong knowledge of local roads and areas in Abu Dhabi</li><li>Ability to drive both automatic and manual vehicles</li><li>Good communication skills in English (Arabic or other languages is an advantage)</li><li>Professional appearance and positive attitude</li><li>Physically fit and able to stand for long periods and work outdoors</li><li>Willingness to work shifts, weekends, and public holidays<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive salary and service charge (as applicable)</li><li>Opportunity to work with a growing hospitality group</li><li>Professional and supportive working environment</li><li>Career development opportunities within Salayel Hospitality</li></ul>

<p>**� الموقع:** أبوظبي، الإمارات العربية المتحدة</p><p>**� نوع الوظيفة:** دوام كامل</p><p>انضم إلى إحدى شركات الوساطة العقارية المتنامية في أبوظبي وارتقِ بمسيرتك المهنية إلى مستوى جديد. إذا كنت شغوفاً بالمبيعات، وتستمتع ببناء العلاقات، وتسعى لتحقيق النجاح، فنحن نرغب في التعرف عليك.</p><p>المهام الرئيسية</p><ul><li><p>استقطاب العملاء المحتملين وبناء قاعدة قوية من العملاء.</p></li><li><p>مساعدة العملاء في شراء وبيع وتأجير العقارات.</p></li><li><p>تنظيم جولات لمعاينة العقارات وحضور فعاليات المطورين العقاريين.</p></li><li><p>بناء علاقات طويلة الأمد مع العملاء والحفاظ عليها.</p></li><li><p>التفاوض وإتمام صفقات البيع والشراء والتأجير.</p></li><li><p>متابعة آخر مستجدات سوق العقارات في أبوظبي والمشاريع الجديدة.</p></li><li><p>تقديم خدمة عملاء متميزة طوال مراحل عملية البيع.</p></li></ul><br><p>ما نقدمه</p><p>� راتب أساسي تنافسي بالإضافة إلى نظام عمولات مرتفع.</p><p>� مكافآت أداء وحوافز مجزية.</p><p>� جوائز شهرية وربع سنوية وسنوية لأفضل الموظفين أداءً.</p><p>� فرص للتطور الوظيفي وبرامج تدريب احترافية مستمرة.</p><p>� تأشيرة عمل برعاية الشركة.</p><p>� تأمين صحي وفقاً لقانون العمل في دولة الإمارات.</p><p>� بيئة عمل داعمة مع إمكانية الوصول إلى مشاريع حصرية لكبرى شركات التطوير العقاري.</p><p>طريقة التقديم</p><p>إذا كنت ترى أنك الشخص المناسب لهذه الفرصة، يسعدنا استقبال طلبك.</p><p>**قدّم الآن عبر موقعنا الإلكتروني:**</p><p>https://goldenpalm-realestate.com/</p><p>**ابدأ رحلتك المهنية مع Golden Palm Real Estate، حيث نؤمن بأن نجاح فريقنا هو أساس نجاحنا.**</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>أن تكون **اللغة العربية هي اللغة الأم** (شرط أساسي).</p></li><li><p>خبرة سابقة في مجال العقارات أو المبيعات من **0 إلى سنتين أو أكثر**.</p></li><li><p>مهارات ممتازة في التواصل والتفاوض.</p></li><li><p>شخصية طموحة، قادرة على تحقيق الأهداف، وشغوفة بالمبيعات.</p></li><li><p>إجادة اللغة الإنجليزية تعتبر ميزة إضافية.</p></li><li><p>امتلاك رخصة قيادة إماراتية يُعد ميزة إضافية.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>Welcome Ambassador / Hostess</strong></p><br><p>Passionate about creating memorable guest experiences? As a Welcome Ambassador / Hostess, you will be the first point of contact for our guests, providing a warm and professional welcome while ensuring a seamless dining experience from arrival to departure.<br><strong>What you will be doing:</strong></p><br><ul><li>Welcome and acknowledge all guests and visitors in a friendly, professional, and engaging manner.</li><li>Act as the first point of contact in the lobby, creating a positive and lasting first impression.</li><li>Assist guests with directions, resort information, facilities, and services.</li><li>Coordinate with Concierge, Front Office, and other departments to ensure smooth guest experiences.</li><li>Anticipate guest needs and proactively offer assistance when required.</li><li>Support guest arrivals and departures by providing information and guidance.</li><li>Handle guest inquiries, concerns, and special requests efficiently and courteously.</li><li>Maintain a visible presence in the lobby and public areas to engage with guests and offer assistance.</li><li>Promote resort facilities, dining outlets, activities, and special promotions.</li><li>Ensure the lobby area remains welcoming, organized, and aligned with brand standards.</li><li>Foster positive relationships with guests to enhance satisfaction and loyalty.</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Previous experience in Guest Relations, Front Office, Concierge, Hospitality, or a customer-facing role is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Warm, outgoing, and approachable personality.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to remain professional and composed in a fast-paced environment.</li><li>Fluency in English; additional languages such as Russian, Arabic, German, or French are an advantage.</li><li>Passion for delivering exceptional guest service and creating memorable experiences.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a Dispatcher – Front Services to join the resort’s Front Services team.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Receive and log guest service requests, including luggage assistance, transportation, and deliveries. Receive and log guest service requests, including luggage assistance, transportation, and deliveries. </li><li> Provide high-level Bell Attendant luggage support by coordinating luggage collection, storage, retrieval, tagging, room delivery, group luggage movement, and guest follow-up to ensure a smooth arrival and departure experience. </li><li> Dispatch bell attendants, doormen, and baggage handlers based on operational needs and guest priorities. </li><li> Maintain real-time communication with front services team via radio or phone. </li><li> Monitor team availability and task completion to ensure prompt service. </li><li> Coordinate with front desk, concierge, valet, and housekeeping for seamless guest experiences. </li><li> Track and record service times, guest feedback, and special requests. </li><li> Assist in managing group movements, VIP arrivals, and high-volume periods. </li><li> Ensure qualitative Forbes Five Star standards are delivered. </li><li> Maintain the dispatch log and update shift reports for management review. </li><li> Ensure all dispatch activities comply with safety protocols and service standards. </li><li> Support the front services leadership team in operational planning and team coordination. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Minimum of five years of ultra-luxury experience in a large resort environment with a high-volume, busy dispatch desk. </li><li> Previous experience in hospitality operations or dispatch coordination preferred. </li><li> Strong communication and multitasking skills. </li><li> Ability to work under pressure and manage multiple requests simultaneously. </li><li> Familiarity with radio communication and basic administrative tools. </li><li> Professional demeanor and guest-focused attitude. </li><li> Fluency in English; additional languages are a plus. </li><li> Shift-based schedule including weekends, holidays, and evenings. </li><li> Desk-based role with frequent communication across departments and teams. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span>As&nbsp;Team Leader - Front Office, you will support the successful operation of the Front Office by leading daily shift activities, ensuring exceptional guest service, and maintaining Hyatt brand standards. You will act as a role model for the team, fostering a positive work environment while ensuring smooth and efficient front office operations.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Deliver the Hyatt brand promise and provide exceptional guest service at all times.</span></p><br></li><li><p><span>Lead and supervise Front Office operations during assigned shifts, ensuring seamless guest experiences from arrival to departure.</span></p><br></li><li><p><span>Welcome guests, anticipate their needs, and resolve guest concerns promptly and professionally.</span></p><br></li><li><p><span>Handle guest and internal customer inquiries, requests, and complaints, ensuring satisfactory resolution and follow-up.</span></p><br></li><li><p><span>Ensure efficient check-in, check-out, room allocation, cashiering, and guest service procedures are carried out according to Hyatt standards.</span></p><br></li><li><p><span>Support the management of VIP arrivals, special requests, group bookings, and guest recognition programs.</span></p><br></li><li><p><span>Maintain accurate guest profiles, reservation details, and guest history records within hotel systems.</span></p><br></li><li><p><span>Monitor room inventory, room status, and operational requirements in coordination with Housekeeping and other departments.</span></p><br></li><li><p><span>Ensure Hyatt brand standards, departmental procedures, and guest experience initiatives are consistently implemented.</span></p><br></li><li><p><span>Assist in training, coaching, and motivating Front Office colleagues to continuously improve performance and service delivery.</span></p><br></li><li><p><span>Ensure colleagues maintain professional grooming standards, punctuality, and adherence to hotel policies and procedures.</span></p><br></li><li><p><span>Support revenue generation through effective upselling and promotion of hotel services and facilities.</span></p><br></li><li><p><span>Prepare and balance cashier transactions, ensuring compliance with financial procedures and cash-handling policies.</span></p><br></li><li><p><span>Maintain strong working relationships with all hotel departments to ensure effective communication and teamwork.</span></p><br></li><li><p><span>Support the achievement of guest satisfaction targets, departmental objectives, and operational excellence.</span></p><br></li><li><p><span>Ensure compliance with health, safety, security, and emergency procedures.</span></p><br></li><li><p><span>Attend training sessions, departmental meetings, and briefings as required.</span></p><br></li><li><p><span>Demonstrate flexibility and perform other reasonable duties as assigned to meet operational and guest service needs.</span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><p><span>Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</span></p><br></li><li><p><span>Minimum 2 years of Front Office experience within a hotel environment, including supervisory responsibilities.</span></p><br></li><li><p><span>Previous experience with an international hotel brand is an advantage.</span></p><br></li><li><p><span>Knowledge of Opera PMS or similar property management systems.</span></p><br></li><li><p><span>Strong understanding of Front Office operations, guest service standards, and cashiering procedures.</span></p><br></li><li><p><span>Excellent communication, interpersonal, and problem-solving skills.</span></p><br></li><li><p><span>Ability to lead and motivate a diverse team in a fast-paced environment.</span></p><br></li><li><p><span>Good working knowledge of Microsoft Office applications.</span></p><br></li><li><p><span>Fluency in English is required; additional languages are an advantage.</span></p><br></li></ul> </div>